IBM Latin America Hardware Announcement LG10-0212, dated November 9, 2010

4610 SureMark Fiscal Model KC4 for Venezuela

Table of contents 1 Overview 2 Product number 1 Key prerequisites 2 Publications 2 Planned availability date 3 Technical information 2 Description 6 Pricing

At a glance

• Fast, quiet, dual-station thermal/impact receipt printing, making transactions quicker and improving in-store customer satisfaction • Document insert station that enables printing a wide range of cut forms sizes • MICR reading and single-pass check handling as standard features • Smaller footprint and lower-cost alternative to currently available three-station fiscal printers • Secure fiscal module (including fiscal logic and fiscal memory) and physical security features • Both fiscal memory (512 KB) and Electronic Journal memory (1 GB) installed in the printer on initial purchase, and available additionally as chargeable features that can be replaced by authorized service personnel in the field • Standard (non-powered) USB or RS-232 connection • Single printing platform worldwide for international retailers

Overview

The IBM® (POS) printer product line is being extended to satisfy customer requirements for a dual-station thermal/impact printer with Electronic Journaling in Venezuela, where fiscal laws are in place. SureMarkTM customers know that they can rely upon the dependability, high performance, and high function offered by SureMark models. They provide POS users with significant improvements in printing speed, quiet operation, open interfaces, and exceptional usability -- all of which enable retailers to attract and retain customers, as well as streamline their operations.

Available in an iron gray cover color, the new dual-station fiscal printer Model KC4 is based on the non-fiscal Model TI4 printer, and offers a lower-cost alternative to current three-station fiscal printers. It includes a thermal customer receipt station, an impact document insert station, and 1 GB flash memory Electronic Journal as standard features.

The Electronic Journal capability is especially noteworthy since it enables the retailer to efficiently manage journal data, with reduced media and journal storage requirements. The new model has a compact footprint and was designed to integrate with IBM systems as well as competitive systems via standard USB and RS-232 interfaces.

Model KC4 will be approved by government agencies for use in fiscal printing solutions in Venezuela upon completion of homologation.

Key prerequisites

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 1 Model KC4 attaches to IBM SurePOSTM 100, 300, 500, and 700 Series; and AnyPlace Kiosk via non-powered USB or RS-232 interfaces (standard with each Model KC4 printer). An optional, special power-only cable may be used to connect the printer's power connector to a USB plus-power port. Connection to non-IBM systems and PCs generally requires an optional power supply.

Planned availability date

February 4, 2011 (pending homologation)

Description

This quiet, high-quality, dual-station thermal/impact fiscal receipt printer sets a new standard for speed, delivering up to 52 lines per second (lps) maximum print speed. Printing speed may be reduced due to government-required printing restrictions.

One global solution

International and global retailers can use SureMark printers as a single worldwide printer platform to improve service and support efficiency. These printers are available in a wide range of models, so multinational retailers can select the right model for each geography in which they do business.

Customers in Venezuela can adapt existing applications that were originally written for Venezuela 4610 Models GR4 and GD4.

Product number

Machine Description type Model Feature

Dual Station, Thermal/Impact 4610 KC4 Printer for Venezuela, iron gray color

The following features are orderable on 4610 Model KC4:

Fiscal memory plus fiscal EJ 2000 Fiscal EJ (1GB) 2003 Fiscal logic for Venezuela 4902 Power Supply 4930 4610 Power cable 2.0 M 3912 Std USB cable (5.0 m) 4924 RS232 Cable, 3' (0.9 m) length null modem 4935 RS232 Cable, 6' (1.8 m) length null modem 4936 Customer provided cable 9600

Publications

No publications are shipped with the announced product.

Drivers for the appropriate POS subsystem can be downloaded from the Retail Store Systems website

http://www.ibm.com/solutions/retail

Form Title number

4610 SureMark Two-Station Kxx Fiscal GA27-4310 (US English) Printer User's Guide GA27-1111 (Spanish)

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 2

4610 SureMark Two-Station Kxx Fiscal GA27-0366 (US English) Printer Service Supplement GA27-1112 (Spanish)

IBM 4610 SureMark Fiscal Printer - (English and Spanish) Venezuela Models KC4 (See note below) Programming Guide Supplement Note: This document will be available from the same support website as above. There is no form number for this document.

Services

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For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

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For details on education offerings related to specific products, visit

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Select your country, and then select the product as the category.

Technical information

Specified operating environment

Physical specifications Model KC4:

• Width: 190 mm (7.5 in) • Depth: 255 mm (10.0 in) • Height - Front: 140 mm (5.5 in) • Height - Rear: 190 mm (7.5 in) • Weight: 4.4 kg (9.6 lb) without paper roll

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

EMC conformance

• FCC Part 15 Class A • EMI Class A (ICES-003) • CISPR 22 : 2005 + A1:2005 + A2:2006 Radiated Class A and Conducted

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 3 • Class B (EN55022:2006+A1:2007)

Hardware requirements Supported operating systems:

• Windows® (Windows Embedded for POS (WEPOS); POSReady; XP): – UPOS 1.13 – JavaPOS (via Direct IO) – OPOS (via Direct IO) • Linux® (SLEPOS 11 SP1): – JavaPOS (via Direct IO) • 4690OS: – V6 - Classic; earlier versions: V5R2

All applications (including 4690OS GSA and SA support via user exits) are provided by third parties.

Compatibility The new SureMark printer Model KC4 uses the same filler panels as existing 4610 non-fiscal printer Models TI3 and TI4. The Model KC4 power supply is the same as existing Venezuela fiscal printer GD4. Filler panels are orderable as MES on machine type 4800. RS-232 interface cables are the same as existing IBM fiscal printers in Venezuela and cables can be reused. Paper rolls and document insert station ribbons that meet the specifications for existing 4610 printer Models GR4 and GD4 may be used in this new model.

Limitations The receipt printing speed (52 lps) of Model KC4 is the maximum burst speed of the printer and might not always be achieved when using a fiscal application and driver to operate the printer (due to government-required printing restrictions).

Planning information

Customer responsibilities The customer shall remove and replenish consumable supplies. Consumable supplies include receipt paper rolls and ribbons.

The customer is responsible for clearing paper jams (should they occur) and for performing diagnostics.

Cable orders Model KC4 connects to its supporting system via a standard USB signal cable (#4924) or via an RS-232 null modem cable (#4935 and #4936). When attaching to systems via USB signal cable, a special power cable (#3912) that provides printer power via connection to a powered USB port is available. Additionally, a power supply (#4930) is available for use with USB connected printers when a plus power USB port is unavailable.

A power cord for the optional power supply is shipped with each power supply order.

Supplies Thermal paper

Receipt media dimensions

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 4 The receipt media used in the thermal receipt station must meet the following requirements.

• Width: 79.5 +/-0.5 mm • Thickness: 0.00225 +/-0.0003 in • Weight: 14.7 +/-0.8 lb (55 +/-3 gms/sq meter) • BEKK smoothness: 400 +100/-50 seconds • Stiffness (Gurley): MD(mg) 47 Max ; CD(mg) 25 Max

The paper must be wound with the printing side facing out, with outer edge glued to prevent unraveling. The paper should not be attached to the core in any manner. There should be 5-7 feet of red stripe at the end of the roll.

Notes:

• POS-grade thermal receipt paper is recyclable. • There are vast differences in customer environments; for optimal performance, IBM recommends that each user carry out field tests of a given printer and paper combination in their specific environment.

Supplemental information

For customers who operate in countries where fiscal laws apply, be sure to use only those papers that meet the requirements of the tax authorities of your country for archiving tax-related data. Printer reliability and performance are directly related to the quality of the supplies used by the customer. Using only papers that are on the tested papers list will help to ensure that your printers will perform well over an extended period of time. Use of papers not included on the tested papers list may result in a billable service call if printer failures are determined by IBM to be the result of using these papers.

The tested paper list can be found at

http://www.ibm.com/support/docview.wss?rs=219&uid=pos1R1002033

Thermal paper with post-processing, such as (but not limited to) preprinted watermarks, coupons, or advertisements printed on the front or back of the paper, is not tested by IBM. Some inks and printing processes will work acceptably, while others will not. Printer problems that are caused by supplies that include preprinting may result in a billable service call, regardless of the existence of a service contract.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

Volume orders

Contact your IBM representative.

Warranty period One year

Warranty service Model KC4

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 5 IBM On-site Service - 24 hours per day, 7 days a week, same-day response for one year from purchase.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service options

Model KC4

IBM On-Site Repair (IOR) 24 hours a day, 7 days a week, next day response

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Usage plan machine No

IBM hourly service rate classification One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features Yes

Model conversions No

Machine installation Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply No

Licensed internal code and licensed machine code This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance None

Pricing

For all local charges, contact your IBM representative.

Note: Last column designates: P = Plant Orderable Only F = Field Orderable Only (MES) B = Both Plant and MES Orderable

P

IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 6 Mach Feature F Description type Model number B

Dual Station, Thermal/Impact 4610 KC4 Printer for Venezuela, iron gray color

The following features are orderable on 4610 Model KC4:

Fiscal memory plus fiscal EJ 2000 F Fiscal EJ (1GB) 2003 F Fiscal logic for Venezuela 4902 B Power Supply 4930 B 4610 Power cable 2.0 M 3912 B Std USB cable (5.0 m) 4924 B RS232 Cable, 3' (0.9 m) length null modem 4935 B RS232 Cable, 6' (1.8 m) length null modem 4936 B Customer provided cable 9600 P

Trademarks SureMark and SurePOS are trademarks of IBM Corporation in the United States, other countries, or both.

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Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

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Other company, product, and service names may be trademarks or service marks of others.

Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

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IBM Latin America Hardware Announcement LG10-0212 IBM is a registered trademark of International Business Machines Corporation 7