Announcement September 16, 2003

IBM V3.3 — Enhanced SurePOS 700 Series support provides retailers with additional capability

Overview • Support for the new SurePOS 700 terminals being announced today At a glance IBM 4690 Operating System (OS) is • Support for the latest SureMark a retail-hardened, multiuser, The enhancements in IBM 4690 Printers with Document Scanning multitasking, high-performance Operating System (OS) V3.3 give and Electronic Check Imaging operating system that runs on select you: SurePOS 469x, 468x, and 700 • Support for the latest SurePoint • Support for the latest level of Series terminals. It supports: Flat Panel Displays Java VM (1.4.1) that lets you • Retail applications written in • Bootable CD-ROM support stay current with JVM Java , C++, C, and CBASIC • Java VM 1.4.1 currency • Support for the new SurePOS • Access to unique I/O devices for 700 terminals being announced (POS) Those who have SW Maintenance today support are entitled to receive • • Thin clients with reliable Release 3 without charge. Support for the latest SureMark terminal-to-controller Printers with Document communications Scanning and Electronic Check Key prerequisites Imaging • Communication with external networks Refer to the Technical information • Support for the latest SurePoint section for details. Flat Panel Displays New in V3.3

V3.2, announced in Software Planned availability date Announcement 203-044, dated February 18, 2003, provided you October 10, 2003 with the solid foundation needed to support e-business and maximize productivity at the POS. Release 3 provides several important enhancements, including:

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 203-242 • Bootable CD-ROM support for controllers Description 4690 OS will support the use of a bootable IDE Release 3 of 4690 OS V3 adds the following CD-ROM in controllers, to eliminate the need for enhancements: booting Supplementals or installation diskettes. Bootable CD-ROM will also be supported via the • Support for new models of SurePOS 700 (Models 721, internal CD-ROMs in store controllers that support the 741, 781, C41) “El Torito” Bootable CD-ROM Format Specification − New SurePOS 700 terminal support Version 1.0, available at:

New SurePOS 700 models are supported as 4690 http://www.phoenix.com/resources/ terminals. The terminals are supported as either specs-cdrom.pdf Ethernet or token-ring attached terminals. Ethernet terminals are supported via the on-board Ethernet Externally attached CD-ROMs are not supported. port, and token-ring terminals are supported by PCI token-ring adapters. (Store loop terminal support • Generic terminal configuration is not available.) SurePOS 700 terminals boot via PXE load on Ethernet, and via RPL on token ring. 4694 terminal configuration is enhanced to match that Except for the lack of RPL support when of the new SurePOS 700 terminals, and is able to take Ethernet-attached, the SurePOS 700 terminal′s advantage of design points such as default function is equivalent to that of SurePOS 75x configurations to make usage easier. It is possible to terminals — including, but not limited to, legacy add a 4694 terminal to the store system without having application support, Java application support, dual to explicitly identify the peripherals that are attached display support, and TCP/IP communication to the terminal; rather, the peripherals are “detected” support. on terminal-boot and usable without a specific terminal device group and specific terminal load definition. − New SurePOS 700 controller support • 4610 with Document Scanning support (4610-TI8, TG8, New SurePOS 700 models are also supported as a DI8, DG8) 4690 controller, just as IBM xSeries − Base 4610 functionality servers are supported as controllers. There is enough NVRAM on the planar to enable controller The new 4610 with Document Scanning will be support and the machine is supported as a supported just as previous 4610 printers — using controller without requiring an NVRAM adapter. the existing 4690 OS 4610 API. The printer This includes supporting the adapters that are on will be supported as a 4610 printer on all terminal the controller matrix — except for any loop models that are supported on 4690 OS, including adapters, which are not supported by the hardware. 4683 and 4693 terminals, including loop-attached All this information is included in the Controller terminals. Matrix at the following Web site by selecting KNOWLEDGEBASE: − Electronic Check Imaging support ′ http://www.ibm.com/solutions/retail/store/ The 4610 with Document Scanning s Electronic support Check Imaging functionality will be supported. The Electronic Check Imaging functionality is supported − New SurePOS 700 controller-terminal support only on Ethernet or token-ring attached terminals. New SurePOS 700 models, since they are supported • Support of Pointing Device on PS/2 -attached ANPOS as both controllers and terminals, are also keyboard on new SurePOS 700 terminals supported as a controller-terminal just as existing • InfoZip support machines are supported as controller-terminals. 4690 OS V3R3 will make use of InfoZip compression • Uninterruptible Power Supply (UPS) support technology in several internal OS functions to increase performance and provide improved compression for The built-in UPS on new SurePOS 700 models is files. InfoZip compression will be used in compression supported by 4690 OS. The UPS messages/status is of dumps, terminal load image creation, Create displayed on the 4690 System Messages Screen and Problem Analysis Diskette Utility, and Java 2 logs just as existing UPSs are supported. Existing UPS installation. support is for terminals only. However, if a SurePOS 700 is used as a controller or controller-terminal, the • Improved DHCP support machine will be able to use the power supplied by the built-in UPS even though no 4690 messages are A configurable option restricts the acceptance of DHCP logged. offers. This allows a 4690 to coexist with other DHCP servers on the network, and for 4690 DHCP clients to • Ethernet driver accept offers only from the 4690 DHCP servers. New SurePOS 700 models will have on-board Ethernet • 4610 Fiscal printer support support, and 4690 will be able to support the use of this on-board Ethernet for equivalent communication 4690 OS will support USB-attached 4610 Fiscal capabilities as SurePOS 75x machines — both as a printers. controller and as a terminal. • Redirected system messages • Support for 512 MB of RAM in terminals System messages can be redirected on the terminal 4690 OS will enable the use of up to 512 MB RAM for screen to the Java application without requiring the SurePOS 700 models and 4694 models that can application to poll for these messages. support 512 MB of memory. • Java 1.4.1 currency

203-242 -2- Reference information

Refer to Software Announcement 202-014, dated January 29, 2002, and Software Announcement 203-044, dated February 18, 2003.

Trademarks

The e-business logo, SurePOS, SureMark, and SurePoint are trademarks of International Business Machines Corporation in the United States or other countries or both. xSeries and PS/2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Java is a trademark of Sun Microsystems, Inc. Other company, product, and service names may be trademarks or service marks of others.

-3- 203-242 IBM US Announcement Supplemental Information

September 16, 2003

These displayable manuals can be viewed with the Adobe Offering information Acrobat Reader, which is offered free on the Internet. Terms and conditions for use of the machine-readable Product information will be available on day of files are shipped with the files. Instructions for displaying announcement through the Offering Information Web site the manuals is contained in the README file on the at: media. http://www.ibm.com/common/ssi Copies of the publications are also available for no charge  using the following Web site and selecting and through the Passport Advantage Web site at: PUBLICATIONS, then OPERATING SYSTEM http://www.ibm.com/software/passportadvantage PUBLICATIONS: http://www.ibm.com/solutions/retail/store/support Publications Technical information A program directory and one copy of the following publications are automatically supplied with the base and migration machine-readable material: Specified operating environment

Order Hardware requirements: IBM 4690 OS V3.3, without the Title number JVM enabled, will run on many platforms supported by IBM 4690 OS V2. With IBM 4690 OS V3, the 4693s are not 4690 OS V3 Library on CD-ROM SK2T-0494 supported as controllers. Additionally, some older (The CD-ROM documentation machines that have been supported by the 4690 are not is described below.) supported as controllers with V3. For V3.3, the minimum Program Directory GI10-6635 controller requirements are a P100 MHz processor with License Information GC30-9702 16 MB of RAM. Refer to the Controller Matrix on the Support Agreement Addendum GI19-0246 Knowledgebase for specific machines that have been withdrawn from 4690 controller support. Knowledgebase Displayable softcopy publications: IBM 4690 OS V3 is available by visiting the following Web site and documentation is offered in displayable softcopy form on selecting KNOWLEDGEBASE: CD-ROM. The following unlicensed manuals are included: http://www.ibm.com/solutions/retail/store/support • IBM 4690 OS V3: Users Guide, SC30-4044 With the JVM enabled, additional memory may be • IBM 4690 OS V3: Planning, Installation, and required depending on the size and number of Java Configuration Guide, GC30-4045 applications being run. In general, the use of Java 2 (Java 1.4.1) will require more memory and processor capability • IBM 4690 OS V3: Messages Guide, SC30-4046 than the use of Java 1 (Java 1.1.8). The systems require • IBM 4690 OS V3: Communications Programming a minimum of 16 MB of memory for Java 1, and a Guide, SC30-4047 minimum of 128 MB of memory for Java 2. In addition, a faster processor is required, such that Java 2 is supported • IBM 4690 OS V3: Programming Guide, SC30-4048 only in clients that are SurePOS 700 terminals and 4694 • IBM 4680 BASIC Reference, SC30-3356 terminals that are 4694-245, or later. Controller support of Java 2 is similarly restricted to the supported SurePOS • TR-4 Tape Drive User′s Guide 700 and 4694 models, and servers with a P300 processor or faster. • OnLine System Probe When using the optional dual display capability, supported • Application Interface Specification for IBM 4610 clients include SurePOS 700 terminals and 4694 terminals printers that support the dual display adapter (4694-245, or later, The displayable manuals are supplied automatically with and all SP 700). The dual display adapter is available the basic machine-readable material. Extra copies can from IBM: PCI Video Card (RPQ 8Q1934). be ordered by specifying feature SK2T-0494.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 203-242 Dual 4690 OS V3.3 (Note 1) display JRE Memory (Note 2) supported terminals supported supported requirements

IBM SurePOS 700 Series Yes Yes 64 — 512 MB Model 721, 741, 781, C41

IBM SurePOS 700 Series Yes Yes 64 — 512 MB Model 750, 752, 753 (Note 3)

IBM SurePOS 700 Series Yes Yes 32 — 512 MB Models 730, 732, 733 (Note 4)

IBM SurePOS 4694 POS System Yes Yes 64 — 512 MB Models 307, 347

IBM SurePOS 4694 POS System Yes Yes 32 — 512 MB Models 244 (Note 5), 205, 245, 206, 246, 207, 247

IBM SurePOS 4694 POS System No No Models 104, 144, 106, 146

IBM SurePOS 4694 POS System No No Models 004, 044

IBM SurePOS 4693 POS System No No

IBM SurePOS 4683 POS System No No

Notes: Changes are required in the application code to take advantage of Electronic Check Imaging capability. 1. The IBM 4690 OS V3.3 supports all the terminals listed here, any of which can run existing 4690 Compatibility: IBM 4690 Operating System V3.3 is applications. Note that only the IBM SurePOS 700 upwardly compatible with IBM 4690 Operating Series and select models of the IBM SurePOS 4694 System V3.2 and supports all currently available POS System can run Java applications. applications including: 2. Processor and memory requirements in the terminals • IBM 4680 Chain Drug Sales Application (5669-212) and controllers are dependent upon the needs of the Java applications being utilized. • IBM 4680-4690 General Sales Application (5696-546) 3. When configured as a controller or a • IBM 4680-4690 Supermarket Application (5696-536) controller-terminal, the SurePOS 75X requires a PCI • NVRAM card. IBM SUREPOS Application Client/Server Environment for 4690 OS (5739-N74) 4. The SurePOS 73X and 721 are supported only as a • terminal. IBM SUREPOS ACE Electronic Payment Support for 4690 OS (5739-N75) 5. The SurePOS 4694-2X4 does not support dual display • functionality. SureVision GUI PRPQ P85667 (5799-RQR) All listed machine types are supported as 4690 V3 Limitations: IBM 4683 and 4693 terminals can support terminals. However, only those noted support Java only the IBM 4690 OS V1 functions, not the Java- or applications. terminal-based TCP/IP functions. For additional technical information, visit the following IBM support for the IBM SurePoint Solution is provided Web site: so that Java-based applications can access the IBM SurePoint Solution as a touch-screen interface. Current http://www.ibm.com/solutions/retail/store/support CBASIC applications can use the IBM SurePoint Solution only as a VGA display with IBM 4690 OS V3 unless Java Software requirements: A Web browser is provided by extensions are added. the ICE Browser product which is PRPQ P85687 (5799-RWQ). This product must be ordered separately Dual display supports the operator display as touch (or from the OS. non-touch) and the customer display as non-touch or output only. Defect support and upgrade charges for the browser are included with the 4690 OS V3 Software Maintenance PIDs Java 2 application support requires the use of the Java (5639-N31 and 5639-N33). Terminal Offline Function (JavaTOF) in the 4690 OS. The use of Java 2 requires Long File Names to be The size of the terminal load shrink file, ADXRT8GF.DAT, configured. This requires configuring virtual file system must not exceed the memory size of any terminal that is (VFS) in the controller and network file system (NFS) in connected. the terminal. Changes may be required for Java 2 applications that were developed for 1.3 JVM to run on Java will not run on loop-attached terminals. the new 1.4.1 JVM.

203-242 -2- Ethernet-attached 4694-2x7 and 4694-3x7 terminals and store with one year of support included. There is a media the new SurePOS 700 models use the Preboot eXecution feature number if media is desired. Environment (PXE) loading mechanism. IBM 4690 OS V3 One-Year Support and IBM 4690 OS V3 JavaPOS support for fiscal printers will not be included in Three-Year Support are the support offerings, which have IBM 4690 OS V3. the same structure as the product with a controller and terminal charge. IBM 4694 Models 2x7 and 3x7 and the new SurePOS 700 models are not supported as terminals via the Store Loop. Note: The Software Distribution Agent (SDA) is being withdrawn. The SurePOS 73X and 721 are supported only as a terminal. Refer to Software Announcement 903-169, dated September 16, 2003. The use of USB-attached diskette drives or CD-ROMs is not supported. Note: The base and/or migration packages of the product will no longer be available on diskettes. They will only 4690 OS does not support USB POS devices attached via be available on CD-ROM. a 5V USB port. IDE tape drives are not supported on the new SurePOS Retail Store Solutions — Product offering 700. Basic license: To order a basic license, specify program Boot messages are not displayed on 2X20 USB Token number 5639-M77, and the distribution medium feature Ring attached displays. number. Also specify the registration feature number for the 1-year or 3-year Software Maintenance products. Graphics on SurePOS 721s using 1024x768x64K colors is Also, specify the one-time charge (OTC) feature number not supported by the 4690 OS. from the table below in the quantity desired (maximum quantity of 250). To upgrade from a previous version or Planning information release, specify the upgrade feature number for the appropriate upgrade based on your current 4690 OS Packaging version.

IBM 4690 OS V3 is distributed in one package with the Retail Store Solutions — Support offering following: • Proof of Entitlement (PoE) Post-sale technical support is provided by the SW Maintenance offering. This fee service enhances • One CD-ROM per operating system including the IBM customer productivity by providing voice and electronic International Program License Agreement access into the IBM support organization. For eligible • products, this offering provides access to the customer One CD-ROM with the Publications (SK2T-0494) support Web site, voice access to support personnel, • Program Directory (GI10-6635) support for configuration and installation questions, maximum two-hour initial response during prime shift and • Support Agreement Addendum (GI19-0246) four hours during off shift (off shift is defined as the hours outside of prime shift), and 24 x 7 coverage for “store • License Information (LI) (GC30-9702 in hardcopy form) down” situations. Note: The Tivoli and Boot diskettes are now on the base • Technical support provides assistance electronically product CD-ROM. or via telephone during prime shift. Prime shift means Note: The base and/or migration packages of the product 8 a.m. to 5 p.m. in the local time zone where you will no longer be available on diskettes. They will only receive the service Monday through Friday, (excluding be available on CD-ROM. national holidays). This support: − Determines problem cause for configuration, Security, auditability, and control installation, and defect-type problems

The announced programs use the security and auditability − Identifies the source of the problem for unmodified features of the IBM 4690 OS V3. IBM 4690 OS V3 code using problem analysis − Provides information for existing code corrections, The security and auditability feature of the IBM 4690 restrictions or known bypasses for reported OS V3 includes: problems • Authorization services (password) for each user and − Provides circumventions (when available) files protected from unauthorized access, which may be specified by the user during configuration. − Supplies a reasonable amount of assistance for product interpretation and understanding The customer is responsible for evaluation, selection, and implementation of security features, administrative • Corrective Service Diskettes (CSDs) provide procedures, and appropriate controls in application maintenance for various fixes of the base product and systems and communication facilities. releases, documentation, and online updates. • IBM 4690 OS V3 updates include improvements, Ordering information extensions, and other changes to IBM 4690 OS V3 programs which IBM determines to be logical IBM 4690 Operating System Version 3 is a product that improvements, upgrades, versions, or new releases. has two charge units: controller and terminal installs. In • The charge for support (SW Maintenance) is based on addition, there are several controller features. The a 12-month or 36-month period. product is licensed per controller and per terminal in a

-3- 203-242 To order support, specify program number 5639-N31 for OTC one-year support or program number 5639-N33 for feature three-year support, and the appropriate registration Description number feature number. Support for the first year, even though there is no charge, must be ordered using the registration Multiple Controller Feature (Per Controller 0303 feature number. Customers that are upgrading from a w/1-Yr SW Mnt) prior version, must also order SW Maintenance using the Distributed Data Management (DDM) (Per 0296 registration feature number. Contrw/1-Yr SW Mnt) Controller (1-5 Lane Grocery w/1-Yr SW Maint) 0324 Prior versions include 4690 OS V1 (5696-538) and 4690 Per-Terminal (1-5 Lane Grocery w/1-Yr SW 0323 OS V2 (5639-F53). If SW Maintenance has expired, then Maint) customers wishing to reinstate their SW Maintenance must order the After License feature number. Media feature The following feature numbers are orderable: Description number • Media — these are the physical media, such as CD-ROMs, that deliver the product code Base+Migr (ENU) CD-ROM 5859 DDM Base (ENU) 3.5-inch diskette 6013 • License and Software Maintenance 1-Year DDM Mig (ENU) 3.5-inch diskette 6022 Registration — this is the product authorization with Base+Migr (FRC) CD-ROM 5809 maintenance to the first anniversary date DDM Base (FRC) 3.5-inch diskette 6014 DDM Mig (FRC) 3.5-inch diskette 6023 • License and Software Maintenance 3-Year Base+Migr (ESP) CD-ROM 5869 Registration — this is the product authorization with DDM Base (ESP) 3.5-inch diskette 6011 maintenance to the third anniversary date DDM Mig (ESP) 3.5-inch diskette 6020 • Software Maintenance 1-Year (or 3-Year) Renewal/Upgrade to Anniversary Date — this is the Upgrades maintenance renewal for one (or three) anniversary which applies when a customer renews their existing Program Number: 5639-M77 coverage period prior to the anniversary date at which it expires Feature Description number • Software Maintenance After License to Anniversary Date — this is for customers who have allowed their Base License (V1-V3) w/1-Yr SW Maint 0291 Software Maintenance to expire, and later wish to Base License (V2-V3) w/1-Yr SW Maint 0293 reinstate their Software Maintenance Terminal Feature (V1-V3) w/Yr SW Maint 0290 Terminal Feature (V2-V3) w/Yr SW Maint 0292 When support is purchased, it must be ordered for every Communication Feature (V2-V3) w/1-Yr SW 0313 installed license of this product. The quantity of the Maint billable feature numbers for support must be equal to the Communication Feature (V1-V3) w/1-Yr SW 0312 quantity of the billable feature numbers for the product Maint license. Support is not transferable among products. LAN Feature for TCC (V2-V3) w/1-Yr SW 0321 Maint Note that one terminal feature should be ordered for each LAN Feature for TCC (V1-V3) w/1-Yr SW 0320 POS terminal supported by the IBM 4690 OS. Also note Maint that separate controller features must be obtained for Loop Feature for TCC (V2-V3) w/1-Yr SW 0317 each controller utilizing the feature. Maint The features can be enabled using the featurization code Loop Feature for TCC (V1-V3) w/1-Yr SW 0316 provided with the package. It is a violation of IBM′s Maint licensing policy to enable functions using the featurization Multiple ContrFeature (V2-V3) w/1-Yr SW 0305 code without ordering the selected functions for a OTC. Maint Features are listed below. Some of these charge features Multiple ContrFeature (V1-V3) w/1-Yr SW 0304 require ordering a media feature as well. Maint NetBIOS Feature (V2-V3) w/1-Yr SW Maint 0309 Program Number: 5639-M77 NetBIOS Feature (V1-V3) w/1-Yr SW Maint 0308 Distrib Data Managem′t (V2-V3) w/1-Yr SW 0298 OTC Maint feature Distrib Data Managem′t (V1-V3) w/1-Yr SW 0297 Description number Maint Controller (1-5 Lane Groc) (V2-V3) 0328 Basic License (Per Controller w/1-Yr SW 0334 w/1-Yr SW Mnt Maint) Per-Terminal (1-5 Lane Groc) (V2-V3) 0327 Terminal Feature (Per Terminal w/1-Yr SW 0333 w/1-Yr SW Mnt Maint) This software license includes Software Maintenance, Communication Feature (Per Controller w/1-Yr 0311 previously referred to as Software Subscription and SW Maint) Technical Support. LAN Feature for TCC (Per Controller w/1-Yr 0319 SW Maint) Extending coverage for a total of three years from date Loop Feature for TCC (Per Controller w/1-Yr 0315 of acquisition may be elected. Order the program SW Maint) number, feature number, and quantity to extend coverage NetBIOS Feature (Per Controller w/1-Yr SW 0307 for your software licenses. If maintenance has expired, Maint) specify the after license feature number.

203-242 -4- After notification of a refresh to the base product, Feature 5639-M77, an order must be placed for either one year Description number support, 5639-N31, or three year support, 5639-N33, and one of the appropriate media feature numbers in order to Initial shipments obtain the refreshed code. Note, for initial orders, only order media with the base product and not with the Serial Number Only (suppresses shipment 3444 support product, as well, or you will receive two sets of of media and documentation) media. Ship Media Only (suppresses initial 3470 SW maintenance features shipment of documentation) Feature Description number Ship Documentation Only (suppresses 3471 initial shipment of media) 1-Year Support 5639-N31 Update shipments Base Support Per Ctl SW Maint Registration 0336 Ship Media Updates Only (suppresses 3480 Per Ctl SW Mnt 1-Year renewal 0339 update shipment of documentation) Per Ctl SW Mnt 1-Year After License 0340 Terminal support Ship Documentation Only (suppresses 3481 Per Term SW Maint Registration 0335 update shipment of media) Per Term SW Mnt 1-Year renewal 0337 Per Term SW Mnt 1-Year After License 0338 Suppress Updates (suppresses update 3482 Small Store(1-5 Lane Grocery) shipment of media and documentation) Per Ctl SW Maint Registration 0357 Per Ctl SW Mnt 1-Year renewal 0360 Expedite shipments Per Ctl SW Mnt 1-Year After License 0361 Small Store(1-5 Lane Grocery) Local IBM Office Expedite 3445 Per Term SW Maint Registration 0356 (for IBM use only) Per Term SW Mnt 1-Year renewal 0358 Per Term SW Mnt 1-Year After License 0359 Customer Expedite Process Charge 3446 Base+Migr (ENU) CD-ROM 5859 ($30 charge for each product) Base+Migr (FRC) CD ROM 5809 Base+Migr (ESP) CD-ROM 5869 Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Feature Fulfillment (SDF) receives the order. SDF will then ship Description number the order via overnight air transportation.

3-Year Support 5639-N33 Terms and conditions Base Support Per Ctl SW Maint Registration 0374 Licensing: IBM International Program License Per Ctl SW Mnt 3-Year renewal 0375 Agreement. Proofs of Entitlement (PoEs) are required for Per Ctl SW Mnt 3-Year After License 0376 all authorized use. Terminal support (Per Term′l) Per Term SW Maint Registration 0371 This software license includes Software Maintenance, Per Term SW Mnt 3-Year renewal 0372 previously referred to as Software Subscription and Per Term SW Mnt 3-Year After License 0373 Technical Support. Small Store (1-5 Lane Grocery) Controller The following agreements apply for maintenance and do Per Ctl SW Maint Registration 0408 not require customer signatures: Per Ctl SW Mnt 3-Year renewal 0409 Per Ctl SW Mnt 3-Year After License 0410 • IBM Agreement for Acquisition of Support (Z125-6011) Small Store (1-5 Lane Grocery) Terminal • Per Term SW Maint Registration 0405 Addendum for Support (Software Maintenance) for Per Term SW Mnt 3-Year renewal 0406 IBM Retail Store Solutions Products (Z125-6650) Per Term SW Mnt 3-Year After License 0407 Limited warranty applies: Yes Base+Migr (ENU) CD-ROM 5809 Base+Migr (FRC) CD ROM 5819 Money-back guarantee: If for any reason you are Base+Migr (ESP) CD-ROM 6018 dissatisfied with the Program, return it within 30 days from the invoice date, to the party (either IBM or its Customization options: Select the appropriate feature reseller) from whom you acquired it, for a refund. This numbers to customize your order with delivery options applies only to your first acquisition of the Program. desired. These features can be specified on the initial. Copy and use on home/portable computer: No Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. Volume Orders (IVO): Yes, contact your IBM For future updates, specify feature number 3480 to ship representative. media updates only. Passport Advantage applies: No

Usage restriction: Yes. The pricing structure of 4690 OS V3 reflects charges based on controller and terminal use. Customers will be required to obtain one terminal

-5- 203-242 feature for any POS terminal supported by 4690 OS V3. reporting and seven working days for problems This includes, but is not limited to, all models of the reported by mail. If there is a known Corrective 4683-xxx, 4693-xxx, 4694-xxx and SurePOS 700 POS Service Diskette (CSD), IBM will make it available. terminals. There will be no voice support provided during the problem resolution process. Only those systems and adapters that are listed in the Controller Matrix on the Retail Store Solutions The fax and mail information should be obtained Knowledgebase are supported as 4690 controllers. Refer through the customer′s IBM representative for the to this matrix in the Knowledgebase for a complete list proper support center. of supported controllers and adapters. Search on CONTMATX in the Knowledgebase to find the Controller Software Maintenance applies: Yes Matrix. All distributed software licenses include Software • Program unique terms Maintenance (software subscription and technical support) for a period of 12 months from the date of For this Agreement, a “Licensed Terminal” refers to a acquisition providing a streamlined way to acquire IBM Point of Sale (POS) terminal machine that would software and assure technical support coverage for all require the installation of a 4690 OS component. licenses. Extending coverage for a total of three years from date of acquisition may be elected. For each PoE of the 4690 OS product: While your Software Maintenance is in effect: IBM − You may install one copy of any, some, or all of the provides you assistance for your (1) routine, short components of the program on a single Licensed duration installation and usage (how-to) questions; and (2) Terminal. Except as specified below, you may not code-related questions. IBM provides assistance via install any component of the program on any telephone and, if available, electronic access, only to your machine other than the Licensed Terminal. information systems (IS) technical support personnel during the normal business hours (published prime shift • Additional terms and conditions: hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 The terms of the IBM International Agreement for assistance 24 hours a day, every day of the year. Acquisition of Programs and Support (IIAAPS), the Attachment for Support, the Addendum for Support Software Maintenance does not include assistance for (1) (Software Maintenance) for IBM Retail Store Solution the design and development of applications, (2) your use Products, or equivalent agreement are in addition to of programs in other than their specified operating the Terms in the IPLA. environment, or (3) failures caused by products for which IBM is not responsible under this agreement. While support under the IIAAPS or equivalent agreement is in effect, you cannot assign or otherwise For additional information, refer to Software transfer a 4690 OS V3 program or your rights under Announcement 202-014, dated January 29, 2002. the IPLA, or delegate your obligations, without prior written consent. Any such arrangements made IBM Operational Support Services — Support Line: No without prior consent from IBM are invalid. AIX /UNIX Upgrade Protection applies: No You may install and use 4690 OS programs only up to the maximum number of copies of each 4690 OS Entitled Upgrade for Current AIX/UNIX Upgrade program for which you have paid the applicable Protection Licensees: No license fee. iSeries Software Subscription applies: No • Claims for which IBM is not responsible: IBM has no obligation regarding any claim based on Variable charges apply: No any of the following: Educational allowance available: Yes, 15% education − The combination, operation, or use of the 4690 OS allowance applies to qualified education institution program with other products not provided by IBM customers. as a system, or the combination, operation, or use of a 4690 OS program with any product, data, or apparatus that IBM did not provide Prices

• Defect Warranty For product feature numbers and prices, refer to Software Announcement 202-014, dated January 29, 2002. Customers without a Support Agreement may continue to report defect problems under the terms of program Global Financing service for supported programs. Defect Warranty support provides coverage for all defect-related problems diagnosed by the customer. Code-related IBM Global Financing offers competitive financing to problem support is provided through program credit-qualified customers to assist them in acquiring IT services. It is in effect for the currency period of the solutions. Our offerings include financing for IT listed programs and covers IBM code-related acquisition, including hardware, software, and services, problems. This service for 4690 OS V3R3 is available both from IBM and other manufacturers or vendors. until September 2006. A code-related problem means Offerings (for all customer segments: small, medium, and that the product does not conform to specifications and large enterprise), rates, terms, and availability can vary could be either a code or documentation error. by country. Contact your local IBM Global Financing organization or visit the Web at: Customers without a Support Agreement may report IBM code-related problems by fax or mail. IBM will http://www.ibm.com/financing acknowledge receipt within two working days for fax

203-242 -6- Trademarks

SurePOS, SP, SurePoint, and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, Tivoli, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others.

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