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2018 Energy Efficiency Cost-Effectiveness Ratios

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2018 Energy Efficiency Cost-Effectiveness Ratios 2018 Annual Report of Energy Conservation Accomplishments April 1, 2019 PSE obtained permission to use all photos and likenesses within this Report. Energy Efficiency Doc# EES0012019 Report Contents Table of Contents I. Executive Summary ................................................................................................. 1 Puget Sound Energy’s Annual Report of 2018 Conservation Accomplishments ................ 1 II. Introduction ............................................................................................................ 13 Key Portfolio Results .......................................................................................................... 13 Conservation Savings ........................................................................................................ 14 Expenditures ...................................................................................................................... 19 2018-2018 Biennial Target Progress ................................................................................. 21 Five–Year Trends ............................................................................................................... 22 Cost-Effectiveness Ratios .................................................................................................. 24 Direct Benefit to Customer as a Percent of Energy Efficiency Expenditures .................... 25 Energy Efficiency’s Customer Focus ................................................................................. 27 Measures ............................................................................................................................ 42 Memberships and Sponsorships ........................................................................................ 42 Compliance ........................................................................................................................ 42 III. Residential Energy Management ........................................................................... 45 2018 Residential Energy Management Sector Summary .................................................. 45 Notable Accomplishments .................................................................................................. 46 Key Performance Drivers ................................................................................................... 46 Targeting Hard to Reach and Proportionately Underserved Market Segments ................ 48 REM Cost Effectiveness .................................................................................................... 49 Five-Year Trends ............................................................................................................... 51 Program Measure Tables ................................................................................................... 52 Program Discussions ......................................................................................................... 53 IV. Residential Program Detail Discussions ............................................................. 55 Single Family Existing ........................................................................................................ 55 Direct-to-Consumer Channel ............................................................................................. 61 Program Reviews ............................................................................................................... 65 Dealer Channel .................................................................................................................. 72 Residential Business to Business (RB2B) Channel ........................................................... 80 V. Business Energy Management ............................................................................ 107 2018 Business Energy Management Sector Summary ................................................... 107 Notable Accomplishments ................................................................................................ 108 Key Performance Drivers ................................................................................................. 109 Targeting Hard to Reach and/or Proportionately Underserved Market Segments .......... 110 BEM Cost Effectiveness ................................................................................................... 111 Five-Year Trends ............................................................................................................. 112 Program Measure Tables ................................................................................................. 113 Program Discussions ....................................................................................................... 114 Doc# EES0012019 i VI. Business Program Detail Discussions .............................................................. 115 Commercial/Industrial Retrofit .......................................................................................... 115 Commercial/Industrial New Construction ......................................................................... 122 Commercial Strategic Energy Management ..................................................................... 127 Large Power User/Self Directed ....................................................................................... 133 Energy Efficient Technology Evaluation ........................................................................... 136 Business Rebates ............................................................................................................. 137 VII. Pilots with Uncertain Savings ........................................................................... 149 Description ........................................................................................................................ 149 Commercial Pay for Performance .................................................................................... 150 VIII. Regional Efficiency Programs and Relationships .............................................. 153 Overview ........................................................................................................................... 153 Northwest Energy Efficiency Alliance ............................................................................... 154 Production and Distribution Efficiency .............................................................................. 157 IX. Measurement & Verification .............................................................................. 159 Energy Efficiency Accounting and Tracking Infrastructure ............................................... 160 Savings Accounting, Tracking, and Verification ............................................................... 164 Financial Accounting and Tracking of Conservation Rider Expenditures ........................ 170 Final Assembly of Energy Efficiency Information ............................................................. 172 Data and Systems Services ............................................................................................. 172 M&V Accomplishments, Continuous Improvement and Adaptive Management .............. 173 X. Efficiency Portfolio Support ................................................................................. 175 Overview ........................................................................................................................... 175 Data and Systems Services ............................................................................................. 177 Rebate Processing ........................................................................................................... 178 Verification Team .............................................................................................................. 180 Programs Support ............................................................................................................. 183 Trade Ally Support ............................................................................................................ 184 Contractor Alliance Network ............................................................................................. 186 Automated Benchmarking System: MyData ..................................................................... 190 Energy Advisors ................................................................................................................ 191 Energy Efficient Communities .......................................................................................... 193 Customer Digital Experience ............................................................................................ 195 Market Integration ............................................................................................................. 200 Events ............................................................................................................................... 201 Energy Efficiency Brochures ............................................................................................ 203 Energy Education ............................................................................................................. 205 ii 2018 Annual Report of Energy Conservation Accomplishments Report Contents XI. Efficiency Research & Compliance ................................................................... 207 Overview .........................................................................................................................
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