Dallas Housing Authority

3939 North Hampton Rd.

Dallas, 75212

214.951.8300

TTY 7-1-1 www.dhadal.com SETTING A NEW

VVDallaiis Housssing Authority i2i007-20oo08 Annuannl Report Troy Broussard, Interim President and CEO The Housing Authority of the City of Dallas, MTexas (DiHAs) psrovidiesoqunality, affordable housing Executive Staff to low-income families and individuals through the effective and efficient administration of Rick Betz Chief Financial Officer housing assistance programs; and by creating and cultivating opportunities for program Barbara Cassel participants to achieve self-sufficiency and Senior Vice President economic independence. Ardie Harrison Vice President Human Resources

Elizabeth Horn Table of Contents General Counsel

Starting at Home ...... 3 Tim Lott President’s Message ...... 4 Chief Projects Officer Board Members ...... 5 Looking North ...... 7 Michelle S. Raglon Looking South ...... 8 Vice President Public Relations Looking East ...... 11 Looking West ...... 12 2007 Financial Statements ...... 14 Vice Presidents

Beverly Childs Resident Housing

Gus Espinoza Maintenance

Bill Manning Development

Phat Pham Information Services

Joann Rodriguez Leased Housing

Joyce White Compliance 3

Starting at Home DHA’s headquarters building “The new motto around here can inspire residents to in Dallas is not the same place is to work smarter, not change their lives. it was just a year ago. While it harder,” said Kim Schubert, is still the central nervous accounts payable supervisor. One such success story can be system that runs a county-wide It’s a mantra that carries found in Lakandra Hall, a operation, the agency is beyond the new systems and DHA client, who put in 400 adopting a new way of procedures designed to hours of work to help build working to comply with shifting streamline DHA’s financial her own home alongside regulations and achieve a processes; it also points to a Habitat for Humanity. After more tangible presence changing mindset throughout earning her GED and beyond its four walls. Changes the agency. “We’re striving for completing classes through in the past year have brought more consistency and accuracy DHA, she now works full-time DHA closer to realizing that in our work, which ultimately for the agency as an part of its vision. leads to faster and better accounting clerk. service to clients,” she said. The agency is taking decisive “Becoming a homeowner actions to tighten controls Part of that new mindset through DHA was the best over budgeting and includes maintaining closer decision I ever made, for expenditures, reorganizing its contact with the people who myself and my kids,” said Information Services, Finance, depend on DHA services. The Hall. “And as a DHA Public Housing and Leased agency moved many of its employee, now I’m able to let Housing departments. The employees out of the central clients know that I was once internal overhaul will also office to positions located at in their shoes, and help them help facilitate a smooth branch administrative offices find success like I did.” transition to an asset-based managing applications and management system, a voucher programs. federally mandated change to track spending and revenue When employees truly separately for each DHA understand the people and property. Another program the communities they serve, initiated in 2007 focuses on the agency becomes more cross-training employees so effective at providing the every job can be completed valuable blend of affordable even when the person who is housing and education that primarily responsible is absent.

Right: Lakandra Hall is a proud homeowner after successfully completing the agency's family self-sufficiency program. Hall says that buying a home was the best decision she ever made for herself and her children. Above: Kim Schubert, accounts payable supervisor, joins her cowork- ers in "working smarter, not harder." 3 4

President’s Message Succeeding in the face of Simultaneously, we also have The agency’s influence even extreme hardship takes initiated or completed transcends the borders of courage and sacrifice. More changes – some minor, some Dallas County, through than that, it takes a new dramatic – designed to programs such as our CRYSTAL vision – an ability to see improve our performance award scholarships, currently beyond the immediate today and ensure we can fulfill helping disadvantaged obstacles and conceive of a our mission in the future. students attend college in 11 long-term plan for change. states; and, as the memory of True vision is not easy to come Internally, we have refined our Hurricane Katrina fades by. Yet clients of the Dallas systems and procedures to around the nation, through Housing Authority routinely create a more streamlined our assistance to more than find it in themselves to operation. Even seemingly 1,000 New Orleans families envision a better life for their mundane projects, like an whose lives are still in turmoil. families and complete the upgrade to our financial long journey to make it so. software, can have a profound DHA’s new vision is bigger Their commitment is the impact on the speed and than any one person, and inspiration for our agency. accuracy with which we serve broader than the span of Because in order to serve their our clients and make good months. Strategic thinking evolving needs, we must have use of taxpayer money. and sound execution over vision ourselves. We must be many years are required to able to comprehend the big In the community, we have overcome the disparities that picture, and use it as our found new ways to bring hope divide our city. Yet we are guide to make progress in and opportunity to the area’s resolute that with the help of small steps. poorest citizens. Despite the our neighbors, we can achieve endless roadblocks of shrinking a better tomorrow for the Over the last year, DHA has budgets and pointed opposition, entire Dallas area. continued to define its vision our presence continues to for affordable housing in expand. As such, the pages of -Troy Broussard Dallas County. We have this report are divided into the Interim President and CEO carried on with the fundamental four quadrants of Dallas, July 2008 programs that have successfully providing a glimpse of DHA’s ushered thousands of clients impact in the north, south, out of poverty to a east and west. self-sufficient lifestyle. Past Board of 5 Commissioners

J.G. Loving Huber Boedeker C.W. Davis H. Raphael Gold James L. Stephenson B.J. Majors W.R. Burns Louis Tobian Vernon S. Smith Orville Mitchell James W. Simmons Jr. M.K. Curry Jr. L. Storey Stemmons Albert S. Long S.T. Chandler Jr. Mrs. Dale Milford Thomas J. Shipp Terdema Ussery Joe Velazquez Lucious C. Wagner Board Chair Board Vice Chair Mrs. Manning B. Trewitt November 2008 March 2005 Adelfa B. Callejo Eric Eriksson Fred Griswold Don Johnson Bennett I. Milller Walter Travis Ronald Steinhart Peter W. Baldwin Mario Najera Lucy Patterson Jack Spring Cincy Powell Ernest Ochoa Beth Clegg Bea Sutherland William F. Farrell Jr. David G. Fox Ralph G. Martinez Mattie L. Nash Pedro Aguirre Latrisa Davis Thomas D. Karol John L. Schoellkopf November 2008 April 2007 December 2006 Lawson Ridgeway Dale V. Kesler Pauline A. Garey Frederick E. Roach Louis J. Weber Jr. Diana Navarrete Jessie Toles Robert F. See Jr. Richard A. Marquez Diane R. Miles Larry K. Davis Raymond Quintanilla Mary Churchill Ceverha Bernice J. Washington Adrona Johnson Beverly L. Brooks Gwyneith Black Pamela A. Baeza BBooaarrdd MMeemmbberrss James D. Carreker Randy Pace Bobbye Baker Guy Brignon Marcella Atkinson Betty Culbreath Rod Washington 6

Right: DHA education and employment programs assist clients such as Santos Lumbreras in taking charge of their future success.

Below: The Villas at Hillcrest in North Dallas offers families good schools and employment opportunities.

Opposite: Maintenance staff such as Jesus Maldonado, who has been with DHA for 11 years, works hard to maintain DHA properties.

DHA has five public housing developments in the north Dallas area, providing housing for families and senior citizens. 7

Looking North

North Dallas has long held Despite its benefits to DHA the reputation for being the clients, The Villas at Hillcrest prestigious part of town. did not come to completion While the area is home to without struggle. As with earlier plenty of average citizens, it developments built in North is best known for its elite Dallas, construction was neighborhoods, exclusive delayed for years amid concerns universities, high-end from existing residents in the shopping and corporate community. And the delicate corridors. And until recently, negotiations evoked complex public housing developments questions about race, crime, have not been part of the social status and other factors. North Dallas landscape. In support of DHA’s northward 2007 was a milestone year for expansion, the agency has DHA, if for no other reason implemented a neighborhood than the near completion of task force to counter unfounded The Villas at Hillcrest, a beliefs and promote property in a historically understanding and acceptance affluent section of Far North within the community. Today, Dallas. With families slated evidence suggests that many to move in 2008, the North Dallas residents are development includes the last now embracing the opportunity of 474 housing units constructed to welcome their less under the Walker agreement, fortunate neighbors and come which required DHA to make to their aid. public housing available in “predominately white As DHA closes one of the most neighborhoods” with low challenging chapters in its poverty rates. history, its vision of compassion and equal opportunity is more The $4.5 million complex, alive than ever. which consists of 40 town homes, promises a new and improved way of life for DHA clients. With enhanced community amenities, acclaimed schools and greater employment opportunities, residents will be even more empowered to take charge of their own well being. 8

Looking South Dallas’ south side is generally Through HUD’s HOPE VI a stark contrast to the booming mixed-income grant, the communities north of Inner-City Communities downtown. Home to some of Development Corporation the city’s poorest (ICDC) and Habitat for neighborhoods and largely Humanity, the community will ignored by developers, much ultimately contain some 300 of the South Dallas and Oak town homes, duplexes and Cliff area has suffered from a single family homes. Similar longstanding pattern of partnerships are planned to neglect. transform housing at Rhoads Terrace and Turner Courts, But DHA resident Betty Carter which, along with Frazier, says she has seen a change were once among DHA’s in the 20 years she has lived oldest, largest and most at Estell Village Apartments in troubled developments. Work . in all three communities is based on a DHA-initiated “It’s quieter now, more master plan by Boston’s peaceful. It’s safer for the renowned urban planner kids to play outside,” she Antonio DiMambro. said. Carter, who is known for keeping a beautiful garden Even in the southern sector of behind her unit, has also , DHA is noticed more people taking reaching out in new ways to pride in what is theirs, pulling curb poverty and enable weeds and picking up litter. opportunity. The agency formalized an agreement Slow and steady progress can with the city of Dallas to produce dramatic improvements support a new homeless shelter over time – another pillar of called The Bridge, offering the new DHA vision. 200 rental-assistance vouchers for homeless people committed The vision can be seen at to making a recovery. work at the Frazier Fellowship development near , In DHA’s new vision, everyone where in 2007 DHA has a home, no matter how completed the long it takes. second phase of a $60 million revitalization program. 9

Left: Estell Village is conveniently located near Paul Quinn College and the University of North Texas Dallas campus.

Below: The new Frazier Fellowship development has revitalized the old Frazier Courts neighborhood.

Opposite: Savion Davis and other families at Estell Village received the opportunity to participate in a Healthy Family pilot program in 2007.

DHA plans to initiate Healthy Family programs, like the one at Estell Village, at additional family sites. 10

Right: Simpson Place will soon be a contemporary development that is affordable for low-income citizens.

Below: Roseland's HOPE VI development has transformed the northeast Dallas community.

Opposite: Bryan Epperson participates in a teen survival skills course offered at Roseland Townhomes.

East Dallas properties are conveniently located near Baylor Hospital, CityPlace retail and office areas and the popular West Village. 11

Looking East

The distinction between the Revitalization continues in the haves and have-nots is clearly Roseland development near visible in East Dallas. Perhaps CityPlace, where DHA is leading nowhere else in the city can the restoration of three one witness both sides of historic buildings. Made economic disparity in such possible by HUD’s Hope VI close proximity. Restored grant and private investors, historic mansions abut small the ongoing upgrades are and dilapidated homes. Stylish part of an overall $75 million restaurants and shops occupy commitment to the agency’s the same blocks as long- second-largest public housing abandoned storefronts. And community. the hub of a world-renowned healthcare complex rises from While modernized facilities the middle of a poverty- serve as evidence of DHA’s stricken neighborhood. progress, the agency’s impact can also be seen in the lives DHA’s vision in East Dallas of the individuals it serves. involves tilting the balance, Luwam Ghide, a graduate of empowering more High School in underprivileged members of East Dallas, received the the community to play a president’s award of DHA’s positive and productive role in 2007 CRYSTAL Scholarship this ever-evolving community. program. She is now studying political science at Boston In 2007, the agency University. Meanwhile, DHA demolished the Simpson Place continues to foster opportunities apartments near Baylor for education, employment, Hospital, to make way for a and self-sufficiency through a new and improved host of ongoing programs that development. Dubbed “3922” complement its housing in reference to its longstanding initiatives. address, the property will help extend the reach of DHA As long as the cycle of resources by making quality decline and rebirth affordable housing available persists in East Dallas, to voucher-holders as well as DHA will carry on its the general public. vision to turn despair into hope. 12

Looking West When most Dallasites think of And they understand the ripple West Dallas, they think of effect that homeownership Love Field, heavy industry, and self-sufficiency can and vacant lots. A high-quality achieve in families and living environment doesn’t communities. immediately spring to mind. But change is coming. As the “DHA helped me get off of city’s Trinity River Corridor welfare, and motivated me to project invests billions to further my education and make bring economic development it on my own,” said Blackmon. and outdoor amenities to the “Now my kids look up to me area, DHA is also making more. They want to go to important strides to improve college and go places in life.” its housing conditions. In another innovative The agency’s work in West partnership launched in 2007, Dallas is exemplary of its shift DHA teamed with Stonegate toward public/private Senior Care to expand the partnerships, which are senior living facilities at the increasingly beneficial in a Villages at Lakewest. The time of decreased complete plan calls to government funding. combine 360 independent living units with a 150-unit DHA has broken ground on assisted-living facility, a Greenleaf II, the second skilled nursing facility, and an phase of the Greenleaf adult day care. Making assisted Village development built in housing and federal medical partnership with KB Home, benefits available in one American CityVista and development, the initiative Habitat for Humanity. The will be another trailblazing community, which in total achievement for DHA. comprises 305 single family homes on 68 acres, has In the coming years, the city become a national model of Dallas will construct several among housing authorities landmark bridges that will for similar public/private grace the horizon of West alliances. Dallas and bring new life to the area. With a like-minded Residents like Tammy vision, DHA is building its Blackmon, who will soon own bridges, crossing the move into her own home in economic divide that obstructs Greenleaf II, are living people in need from the life examples of the they imagine. program’s success. 13

Left: DHA's new vision is bigger than any one person. Yet with the help of its neighbors, DHA can achieve a better tomorrow for the entire Dallas area.

Bottom: The Villages at Lakewest is a unique partnership serving DHA seniors. It will be the last phase of housing in Lakewest.

Opposite: Tammy Blackmon is working full-time for DHA and just purchased her first home.

Greenleaf Village in West Dallas has become a national model for housing developments across the nation. 14

Assets

Cash $12,261,265 Accounts Receivable $9,401,668 Investments $86,978,282 Prepaid Expenses, $46,364,734 Inventory and Other Property & Equipment $202,107,159 (Net of Depreciation)

Total Assets $357,113,108

Phat Pham, Information Services, was instrumental in updating the agency's antiquated Information Services department. 15 Assets

For complete audited financial information, see DHA’s Comprehensive Annual Financial Report. 16 Liabilities

For complete audited financial information, see DHA’s Comprehensive Annual Financial Report. 17

Liabilities

Accounts Payable $31,675,463 Account Expenses $4,960,065 Security Deposits and $11,687,574 Deferred Revenue Long-Term Debt $92,616,264

Total Liabilities $140,939,366

Net Assets

Invested in (Net) $115,417,447 Capital Assets Restricted Net Assets $60,341,188 Unrestricted $40,415,107 Net Assets

Total Net Assets $140,939,366

Total Liabilities $357,113,108 and Net Assets

James Daniels, Landlord Services department, assists property owners with free landlord workshops and brown bag seminars. The meetings educate landlords about issues such as screening tenants, inspections, leasing and advertising property. 18

Revenue

Rental Income $16,437,114 HUD Operating $174,921,742 Grant Revenue Capital Grant $14,581,163 Other Government $3,777,982 Grants Investment Income 3,408,595 Other Income 8,221,169

Total Revenues $221,347,765

Expenses

Administration $21,158,169 Tenant Services $1,275,095 Utilities $11,471,033 Ordinary Maintenance $12,183,803 and Operations General and Other $10,057,279 Expenses Extraordinary ($104,092) Maintenance Housing Assistance $126,869,606 Payments Depreciation $7,218,177 Expenses

Total Expenses $190,129,070

Change in Net $31,218,695 Assets

The new vision includes input from staff such as Sharon Stafford, Human Resources, a member of the Employee Activities committee. 19 Revenue

For complete audited financial information, see DHA’s Comprehensive Annual Financial Report.