A HOUSING CORPORATION - NEWSLETTER | SECOND QUARTER 2013

BHC HANDS OVER 36 FLAT UNITS TO BURS at Ramokgwebana Border Post

IN THIS EDITION

CEO LAUDS ERP PROJECT BHC SHINES AT THE MLH CORPORATE PLANNING HOSTS A PARTICIPANTS FOR A JOB WELL PERFORMANCE AWARDS WORKSHOP FOR PERFORMANCE DONE COORDINATORS The Botswana Housing Corporation invites citizens and majority citizen owned companies to apply to purchase properties from our new project at Thema...... the panoramic view of

PROPERTY INVESTMENT OPPORTUNITIES AVAILABLE IN LOBATSE, THEMA 2

Front View of Typical High Income House

Spacious Living Open Plan Kitchen / Dining Built in wardrobes Modern furnishings

PROPERTY FACTS • Only 20 houses available 5 4 • Total floor area – 170m² • Ideal location on the foot of a hill in Thema 2, Lobatse 3 • Spacious three bedroomed high income houses with master ensuite • Plot size ranges – 894m² - 1332m² • Modern furnishes i.e. porcelain floor tiles, ceramic wall tiles, bathtub, shower • Fitted kitchen with granite counter tops • Motorized garage 2 • Partially paved • Self contained detached servants quarter • Price Range: P1,168,160.00 - P1,192,800.00 1

TYPICAL PLAN 1. Living Room 2. Open Plan Kitchen/Dining 3. Master Bedroom (ensuite) 4. Bedroom 2 5. Bedroom 3 Detached servants quarter at rear of plot

P.O. Box 412, , Botswana BHC Lobatse Contact: Tel: +267 360 5100 Fax: +267 395 2070 Tel: +267 533 0460 Email: [email protected]

YEM Graphics 3 Accomodating your future

Editor’s Note

Welcome to the second quarter edition of Molwapeng. In this edition to play a critical role in ensuring that we perform optimally be it social we feature an article on the handover of yet another successful external or professionally. In this issue we have several tips on leading a healthy project by the Corporation. The Botswana Unified Revenue Service was lifestyle, which is dependent upon several things such as the right diet and recently handed over a complete housing development by BHC at the engaging in physical activity. Going forward we will have more articles Ramokgwebana Border Post. We have in the past successfully completed on health issues and the importance of keeping healthy. Lastly we wish several projects for BURS and this latest project bears testimony to our to welcome new talent at the Botswana Housing Corporation family. The commitment to successfully delivering projects on behalf of our clients. new staff members join several departments within the Corporation. We Read more about the handover ceremony on pages 4 - 5. The Corporation hope that they have fruitful careers in the Corporation and contribute took part in the Ministry of Lands and Housing Performance Awards significantly to the achievement of our Corporate Objectives. where several employees and departments managed to win awards. We wish to take this opportunity to congratulate all the winners and hope Keep well. to see more at next year’s awards. The article in full is covered on page 6. The Chief Executive Officer of the Corporation recently commended ...... the Pinagare Project Team for a job well done at a dinner hosted in Tebogo Mmokele their honour. The Project Team were instrumental in the successful Editor-Public Relations Officer delivery of the Oracle ERP system. Our health and wellbeing continues [email protected]

TEAM Tefo Kebabope Tebogo Mmokele Thato Makanye CONTENTS

BHC hands over 36 flat units to BURS at BHC shines at the MLH Performance A Corporate planning hosts a workshop for Ramokgwebana Border Post 4 wards 10 performance coordinators 13

The state of the art project This past Monday saw some The Corporate Planning which was completed of the Botswana Housing Department recently hosted recently was developed at a Corporation employees and an induction and capacity cost of P31.6 million through departments walking away building workshop for the the Corporation’s External with several performance Corporation’s Performance Project Management Arm. awards . Coordinators.

CEO lauds ERP Project Participants for a job New talent in corporation well done 6 12 CEO, recently praised the ERP Project participants for a job well done during the implementation of the new ERP system.

Bhc in pictures 8

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 4 Accomodating your future BHC hands over 36 flat units to BURS at Ramokgwebana Border Post

P1.2million. He also said that in 2009 they were assigned two significant projects by BURS at Maitengwe and Border Post, which involved construction of office blocks, staff houses, guard houses and inspection sheds, all of which were completed at a total cost of P23.1 million. “The project we are here to officially handover to our client, BURS comprises of 6 blocks of flats which translates to 36 two bedroomed accommodation units with associated works such as paved roads, water, sewer reticulation, elevated water tank, conservancy tanks and palisade fence all of which was completed at a cost of P31.6 million,” he added.

For his part the Deputy Permanent Secretary in the Ministry of Lands and Housing, Maotoanong Sebina who was the guest speaker said that the handover is a testimony that BHC continues to strive to deliver what it has been directed to do by government. He

Botswana Housing Corporation (BHC) once again proved its commitment to quality service delivery as it handed over 36 residential flats to the Botswana Unified Revenue Service (BURS) at Ramokgwebana Border Post last week.

The state of the art project which was completed recently was developed at a cost of P31.6 million through the Corporation’s External Project Management Arm. The move is expected to help curb shortage of accommodation for BURS officials at the Ramokgwebana Border Post.

Giving the overview and background of the project, the Chief Executive Officer of BHC, Reginald Motswaiso said that the handover demonstrates their continued commitment to delivery of quality third party projects through their Project Management Arm.

“This occasion signifies yet another milestone in the successful delivery of a complete project on behalf of one of our most valued clients being the Botswana Unified Revenue Motswaiso said that their relationship with said that External Projects Management has Service. The Corporation has a long standing BURS dates as far back as 2007 when they become one of the Corporation’s strategic relationship with BURS as can be evidenced were tasked with building guard houses and initiatives owing to its immense experience by a number of successfully completed providing maintenance works for several in managing large scale developments projects at various locations around the buildings at the Tlokweng Border Post and which are seen in most towns and villages country,” he said. the contract sum of the whole project was around the country.

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 5 Accomodating your future

“The Corporation has over the years since efficiency at the border, which has become He also lauded the Office of the its inception in the 1970’s earned itself a one of the busiest borders owing to an President for taking heed of their call to top spot as the largest property developer increased movement of people crossing address accommodation shortages and in the country. Its ability to manage these between the two countries of Botswana and refurbishment of facilities at the border developments has enabled it to curve itself Zimbabwe,” he added. posts. He said that it is very important for a niche in the area of project management the government to improve facilities at the for construction development of numerous The General Commissioner of BURS, Ken border posts in order to enhance service clients. This particular project, and a lot Morris said that the construction of the delivery. others before, exemplifies the Corporation’s houses is a big achievement for BURS and ability and technical know-how in the area BHC. He said that the facilities will also Giving her vote of thanks, the Councilor for of project management which continues to benefit other government departments Jackalas No. 1 village, Hon. Joyce Mahube earn it trust among its clients for delivering deployed at the border post such as the lauded the establishment of BURS houses quality projects,” Sebina said. Immigration Department and the Botswana as welcome development. She said that the Police Services. move will address accommodation shortage He further showered accolades on BHC for staff at the Ramokgwebana Border Post saying that the project is one in a list of “These houses will not only benefit BURS, and also give their village a facelift. many projects that the Corporation has but will also provide accommodation successfully completed for various clients. for other government staff deployed at “I want to urge the beneficiaries to take care He said that lack of accommodation facilities Ramokgwebana Border Post. In BHC we have of these beautiful facilities. These facilities for officers serving in most of the public found a strategic partner as evidenced by will also give a facelift to our village and and parastatal authorities continues to be a this successful project and many others. We provide employment opportunities for growing concern. will continue to engage BHC in all similar locals,” she said in conclusion. projects” he said. “It is also expected that this will enhance

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A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 6 Accomodating your future CEO lauds ERP Project Participants for a job well done

that projects of this nature face implemented the system successfully multiple challenges which can saying that it will increase information sometimes end up delaying efficiency, improve working relations delivery and costing a lot of between departments and eliminate money. He said that despite risks associated with having isolated some of the challenges systems. He further pointed out that the which were experienced expectation is that with improved or during implementation, the seamless relations between departments, Corporation managed certain the Corporation’s strategic objectives will challenges which would be met. have otherwise resulted in cost overruns and delayed implementation. “Research shows that only around 15% of ERP implementations worldwide are able to go live on time, within budget and meeting most of the noted of The Chief Executive Officer, Mr Reginald the business. Therefore what we have Motswaiso recently praised the ERP achieved is something that we should Project participants for a job well done be proud of and celebrate at every during the implementation of the new opportunity,” he proclaimed. He further ERP system. Mr Motswaiso was speaking declared that research demonstrates at a dinner hosted in honour of the that most projects fail not because of project participants at the Lansmore Hotel the technical systems issues, but rather in Gaborone. The project participants user issues which is why the Corporation comprised three teams, which included made a deliberate decision to identify the Project Team, Data Team and the and implement the change management When delivering a vote of thanks on Change Champions. framework known as the ADKAR model behalf of the Project Team, Mr Tshepho to manage the change aspect of the Molale praised the CEO for his guidance He said the journey to implement the implementation. Mr Motswaiso said that throughout the project saying that it was new Enterprise Resource Planning resources were put in place to drive change through his leadership that the project system first started in 2007 with the new and assist employees through various was successfully implemented. He said Information Technology and Systems stages of implementation. This he said that the achievement was as a result of Strategy. He disclosed that the strategy yielded results in that positive responses a collective effort by all members of the had recommended that the Corporation from employees were noted during the Project Team who spent a considerable reviews its IT requirements and implements course of implementation He said that amount of time and energy working hard a single integrated system to address suggestions on improving certain fuctions to meet the deadline. “We faced many some of the challenges that prevailed were also noted and ensured that all gaps challenges throughout the course of the at the time. Some of these problems he were closed. project but managed to remain focused indicated were in the fact that the IFCA to deliver what we were set out to deliver system at the time was only supporting Various teams were put in place to manage as members of the Project Team,” he stated a portion of the business functions. “The the process of implementation and most adding that their commitment to deliver Corporation has stand-alone systems notable the Project Team comprising was never lost at any point. He concluded which were costly to maintain and resulted employees from different departments his remarks by thanking the CEO and the in data duplication and inconsistencies,” who worked closely with the consultant entire Corporation for granting them the he pointed out adding that there was also to design modules. Other teams played opportunity to play a critical role in the the risk of relying on only one supplier for an advisory role and made decisions delivery of the project. the support of the previous system. accordingly to ensure the successful delivery of the project. Mr Motswaiso Various team members were presented The CEO declared that the project to applauded the various teams that played with participation certificate as a token of implement the Oracle E-Business Suite was a critical role to ensure that the project appreciation for their contribution in the successful and that it will help drive the was delivered successfully. He reminded project. business going forward. He requirements everyone of the benefits of having

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION

8 Accomodating your future

BHC IN PICTURES “ENJOY PICTURE MOMENT”

Consumer Fair 2013

Property Development Team Building

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 9 Accomodating your future

Tour of Nothern Projects

Sponsor’s Dinner

Vision 2016 Awareness Launch

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 10 Accomodating your future BHC SHINES AT THE MLH PERFORMANCE AWARDS

This past Monday saw some of the Botswana Housing Corporation employees and departments walking away with several performance awards at the inaugural performance awards event hosted by the Ministry of Lands and Housing at the Magnificent Gaborone International Convention Centre. The event was graced by the Deputy Minister for Local Government, Chieftainship and Parliamentary Affairs, Hon. Selibe Mochoboroane, who is in Botswana on a five day visit to benchmark on several issues pertaining to land and housing delivery. The Deputy Minister from Lesotho was accompanied by four other delegates among them, the Managing Director for Lesotho Housing and Land Development Corporation. Among other delegates included the Minister of Lands and Housing, Hon. Lebonaamang Mokalake, Deputy Permanent Secretary to the President responsible for Directorate of Public Service Management, Mr Carter Morupise as well as other high powered delegates from both the Government and the private sector.

In his official welcome address, the Minister of Lands and When delivering a key note address at the event, the Deputy Housing, Hon. Lebonaamang Mokalake divulged that in 1999, the Minister for Local Government, Chieftainship and Parliamentary Government of Botswana introduced the Performance Management Affairs, observed that the Performance Management System that System instrument of change in order to improve service delivery. was introduced by the Government of Botswana has transformed He said that this move was prompted by numerous complaints performance culture by improving individual and Ministry from stakeholders and customers that Government was not serving performance in a systematic and sustainable manner. He expressed them well citing issues of delays, bureaucratic red tape, non- that the approach ensures efficiency and effectiveness in service responsiveness and secrecy in the Government. The Hon. Minister delivery. went on to share a number of new structures and milestones that have been achieved over time among them that a Reforms Office has Turning to the ceremony, the Hon. Selibe Mochoboroane declared been set up to provide for Performance Improvement Coordinators that the essence of the celebration was indeed exciting as its strength and performance focal persons who have been charged with is drawn from engagement of employees and it exerts motivation coordinating performance management activities in the Ministry’s that inspires them to do their best to deliver the Ministry’s strategic Departments. foundations. “Today we will witness Awards of high performance in a number of categories, as well as recognizing outstanding The Minister shared that his Ministry continues to prepare achievements of the employees in a way that is consistent with your performance annual plans, performance agreements and values and behaviours,” stated the the Deputy Minister. performance development plans on an annual basis where employees draw their contributions in form of performance In conclusion Hon. Mochoboroane impressed upon the achievers to objectives, indicators and targets to be carried out in a given financial elevate their horizons, to aim higher as indeed the event radiates a year. Other structure which he mentioned include performance conversation of how much MLH values its human resources. “Each monitoring tools and performance reviews for evaluation purposes. of you must be motivated. Your role is to shine as you encourage The Hon, Minister also declared that the Ministry recently reviewed the entire organization, for every employee should perform with its strategy of 2009 – 2016. “This was in order to assess progress confidence and motivation as we all realize that best performance is towards our defined goals and to ascertain whether the strategy is rewarded,” concluded the Deputy Minister. still relevant,” quipped the Minister adding that this was in view of the rapid changes and evolving environmental challenges we face The night culminated in to yet another part in the programme which which include issues of rural-urban migration leading to rapid urban saw achievers walking away with a number of prizes in trophies expansion, increasing squatter settlements, aging and derelict urban and cash. The Botswana Housing Corporation was among those centres. recognized as three of its employees walked away with awards.

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Kagiso Monkge, Manager, Computer Applications was awarded Employee of the Year and walked away with a certificate and prize money of P500.00, while Opelo Gaboitsewe, Acting Senior Corporate Planning Officer scooped the Most Improved Employees Awards and pocketed a whopping P300.00. Samantha Molefe who is the Corporation’s IT Manager was awarded the Most Promising Leader Award. She also collected a total of P500.00. In team categories, the Property Maintenance Department emerged a winner and walked away with a Gold trophy while the Information Technology Department secured position two and got a Silver trophy. Property Management Department scooped position three and won a Bronze Trophy.

The Corporation wishes to congratulate all employees and teams/ department which made us proud at the recent MLH Performance Awards.

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 12 Accomodating your future CORPORATE PLANNING HOSTS A WORKSHOP FOR PERFORMANCE COORDINATORS

he Corporate Planning manage this alone hence the most of you, but Department recently need to put this structure in let us all be drawn Thosted an induction and place to assist in managing the together by the idea capacity building workshop for Corporation’s performance,” she of unity in action, the Corporation’s Performance said. She further said that the working together to Coordinators. The workshop purpose of the workshop was realize a common was meant to resuscitate the to clarify roles between Corporate goal of achieving performance management Planning and Performance our mission and structures and ensure proper Coordinators and find out what realizing our vision,” can be done he declared. to improve the current structure, The Corporate identify gaps Planning and ways of Manager, Ms. commitment of every to the addressing those. Botho Bayendi then gave an strategy implementation and overview of the role of the performance measurement,” The official Office of Strategy Management, he stated. opening was which she said was mainly performed by to develop the strategy and He further highlighted the the Deputy manage its implementation need for collaboration and Chief Executive through various activities. commitment by everyone in Officer – She went on to talk about the the strategy execution not Operations, Balanced Scorecard reporting only in identifying obstacles Mr Nkaelang highlighting several activities and proposing solutions reporting in line with the Matenge who emphasized the critical to preparing the report, but to ensure that there is newly adopted Corporate need to draw attention to the conducting strategic review effective implementation and Strategy. It was also meant adopted Corporate Strategy meetings and communicating that results are measured for to give feedback for the first and its implementation. He performance of the strategy. quarter performance and said that the Corporation all to see. “Your appointment as performance coordinators solicit ideas in terms of how adopted the Balanced The last to present was presents an opportunity it can be improved going Scorecard methodology the Executive Director at for the Corporation to tap forward. Attendees comprised as an approach that would the Botswana National into the invaluable resource representatives from all transform its approach to Productivity Centre, Mr Baeti that you are to manage its departments who will be strategy formulation and Molake, who also emphasized strategy implementation,” he custodians for departmental implementation and place it the importance of proper emphasized adding that the performance going forward. on a path of success to achieve reporting through the Balanced Corporation can take pride the mandate. He highlighted Scorecard. He discussed the in the fact that their input an When welcoming participants some of the challenges IIAA Analysis Framework and, commitment demonstrated to the workshop, the Corporate which the Corporation has which he said was critical to overtime will bring results in Planning Manager, Ms. Botho had to contend with in measure performance in that the newly adopted strategy. Bayendi emphasized the the implementation of its it helps to identify issues, He urged everyone to purpose of the workshop, former strategy which he implications and an action draw inspiration from the which she said was to revive said prompted the need to plan for ensure that objectives goal the Corporation has the existing performance revise it and to address some are accomplished. set itself to put a roof over coordinators’ structure of those challenges. “Whilst which suffered due to the the economic uncertainty every Motswana by the year implementation of the ERP still hovers over our heads, 2023 and assist Corporate project as most resources were we must not lose resolve Planning in the coordination channeled towards it. “The in finding ways that would and implementation of the Corporate Planning function enable us to achieve our strategy. “I am aware that the is responsible for executing mandate through innovative function of performance coordinator the strategy, however we cannot ways of doing things and the may have brought extra duties for

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION 13 Accomodating your future NEW TALENT IN CORPORATION

IT Department. He was previously worked for the Botswana Defence employed as a Computer Technician at Force as a Logistics Officer. He is Tawana Landboard in Maun. He joins married to Keitumetse Sekhute BHC for its proven success in Property – Segokotlo and they have been Development. Moses has two children blessed with one child. He hails and enjoys playing soccer. He comes from Moshupa village and enjoys from Mochudi. tennis. He states that he was lured to BHC due to the different professional challenge offered.

Shimane Mongati joins BHC as Balomeletsi Bafedile joins a Senior Estates Officer – Land BHC as a Marketing Officer in Acquisition and Preparation the Marketing and Research in the Property Development Department. She was previously Department. He was previously employed as a Product Offers and employed at the Ministry of Promotions Specialist at Mascom Lands and Housing as a Private Wireless. She comes from Selibe Secretary to the Minister of Lands Phikwe and enjoys athletics and and Housing. Shimane has three Martin Kelebeng joins BHC as music. She has one child and states children. He hails from Digawana an Accountant in the Finance career development opportunities village and enjoys volleyball and Department after his stint as an as the reason she joined BHC. Tumelo Seabo joins BHC as a going to church. Intern attached to the Property Marketing Officer in the Marketing Development Department. He and Research Department. He was hails from Motokwe village and previously employed at UNIGEM enjoys football. He feels that BHC as a Sales and Marketing Officer. is the best place for him to start off He comes from Ramotswa and his career at. enjoys swimming. He shares that he joined BHC as it is offered him an opportunity for growth.

Selebogo Segokotlo joins BHC Moses Papy Tladi joins BHC as as a Procurement Officer in the an IT User Support Officer in the Finance Department. He previously

Congratulation to you all!

A BOTSWANA HOUSING CORPORATION - NEWSLETTER | FIRST QUARTER 2013 BOTSWANA HOUSING CORPORATION If we do not conserve water, life as we know it will change. BHC OFFICES CONTACTS Head Office Office Corner Mmaraka & Station Roads, Plot 4773 Flowertown, Plot 617 P.O. Box 412 P.O. Box 1231 Gaborone Mahalapye Tel: (+267) 360 5100 Tel: (+267) 471 1747 Fax: (+267) 395 2070 Fax: (+267) 471 3925

Property Sales Office Office Molosiwa Road,Plot 1211 Morupule Ward, Palapye Junction, P.O. Box 1197 Plot No. 8MQ1. Gaborone P.O. Box 894 Tel: (+267) 395 2431/ 364 6800 Palapye Fax: (+267) 395 6649 Tel: (+267) 492 1075 Fax: (+267) 492 1076 Property Management Maintenance Office Lejara Road, Broadhurst Industrial, Plot 10236/7 Selibe Phikwe Office P.O. Box 168 Selibe Phikwe Industrial Site, Plot 2711 Gaborone P.O. Box 133 Tel: (+267) 391 2330/5/364 6900 Selibe Phikwe Fax: (+267) 397 5931 Tel: (+267) 261 0569 Fax: (+267) 261 0814

BHC Call Centre Tel: 1167 (from the BTC Landline only) Office Tel: (+267) 315 9902 Government Camp, Plot 1283 P.O. Box 603 Lobatse Office P/Bag F120 Pitikwe Industrial Site, Plot 6392 Francistown P.O. Box 284 Tel: (+267) 241 5080 Lobatse Fax: (+267) 241 5070 Tel: (+267) 533 0460 Fax: (+267) 533 3652 Kasane Office Plateau, Phuduhudu Rd, Plot 1148 If we do not conserve water, P.O. Box 337 Jwaneng Office Kasane Jwaneng Mall, Plot 2325 Tel: (+267) 625 0146 life as we know it will change. P.O. Box 25 Fax: (+267) 625 0146 Jwaneng Tel: (+267) 588 0214 Maun Office Fax: (+267) 588 1755 Chobe New Mall, Plot MA3064 P.O. Box 00124 Sowa Office Maun P/Bag SW8 Tel: (+267) 686 0637 Sowa Town Fax: (+267) 686 2251 Tel: (+267) 621 3533 Fax: (+267) 621 3293 www.bhc.bw