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Welcome to TEG English! 2

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Welcome to TEG English! 2 1 STUDENT HANDBOOK & PARENTAL INFORMATION STUDENTS AGED UNDER 16 2021 All the information you need while studying at TEG English Welcome to TEG English! 2 Welcome to TEG English! Welcome to TEG English, a group of language colleges who have been helping language students improve their English for over 14 years. We have been part of the ILC Group since 2020. We want your child to have a valuable and enjoyable study experience with us in a safe and monitored environment. As well as classroom learning, they will also learn from the activity programme and various sights and places of interest they will experience whilst in the UK. Parents, guardians and group leaders – It is especially important that you read this handbook as it has a lot of information of what your child should expect while studying with us as well as some important rules we will ask them to follow. If you have any questions – please do contact us! David Tompkins DELTA Principal Emergency Contact • If there is an emergency and you need to speak to someone out of school hours, you can phone: +44 7841 709348. (If you call the emergency telephone and no one picks up, please leave a voice message with your name and telephone number and someone will call you back. The above number is also written on our Student Cards. We strongly suggest you add it to your phone in case of emergencies.) • Call 999 for an ambulance, police, fire brigade, coast guard, cliff and mountain rescue. 3 Table of Contents Information for Parents ..................................................................................................................................................................4 Supervision.....................................................................................................................................................................................4 Safeguarding ..............................................................................................................................................................................4 Travel between the College and Home .......................................................................................................................................4 Curfews ......................................................................................................................................................................................4 Activity Programme ....................................................................................................................................................................4 Off-site Emergency Procedure ....................................................................................................................................................5 Contact Information .......................................................................................................................................................................6 Directions .......................................................................................................................................................................................7 TEG English Birmingham .............................................................................................................................................................7 TEG English Bristol ......................................................................................................................................................................7 TEG English Portsmouth .............................................................................................................................................................8 TEG English Southampton...........................................................................................................................................................8 Before you leave home...................................................................................................................................................................9 Arrival in the UK ...........................................................................................................................................................................10 Your First Day at College ...............................................................................................................................................................10 Your Timetable .............................................................................................................................................................................11 Afternoon Activity Programme .....................................................................................................................................................11 Your Classes .................................................................................................................................................................................12 Learning English Outside the Classroom .......................................................................................................................................13 Social Media .................................................................................................................................................................................15 Safety Online ................................................................................................................................................................................15 Facilities .......................................................................................................................................................................................16 TEG English Cities .........................................................................................................................................................................17 Birmingham ..............................................................................................................................................................................17 Bristol .......................................................................................................................................................................................18 Portsmouth ..............................................................................................................................................................................19 Southampton ...........................................................................................................................................................................20 Living in the UK.............................................................................................................................................................................21 Keeping You Safe & Happy ...........................................................................................................................................................23 In Case of Emergency ...................................................................................................................................................................26 Homestay Accommodation ..........................................................................................................................................................27 COVID-19 & Prevention of other viruses .......................................................................................................................................28 4 Information for Parents Supervision While we welcome students aged under 16 into Colleges, it is important to note that we do not provide 24-hour supervision on our non-residential courses. Safeguarding is provided by TEG whilst in our building and by group leaders or homestay providers if they are not residing with a parent of guardian in the UK. Safeguarding We take the safety and the welfare of all our students very seriously. We want you to be assured that your child will be learning and living in a safe environment. That is why all our Staff and junior Host Providers are DBS (Disclosure and Barring Service) checked and are expected to take Safeguarding courses to educate themselves and provide them with more information on the topic. Each of our colleges has a Welfare Officer who your child will be introduced to on their first day. If they need anything, please encourage them to speak to any member of staff for help. Travel between the College and Home Please be aware that your child will travel between the school and their accommodation unsupervised. Curfews We have the following curfew for under 16s: 6pm (18.00) everyday (unless in pre-arranged activities) Activity Programme Under 16s Students under 16 have a specially organised timetable of afternoon activities. These are both fun and educational and we expect students to behave in a mature fashion while outside of the college. Students will be supervised by at least one member of TEG staff during the whole activity. Groups If your child is coming to TEG English in a group, activities may be arranged by TEG English or the group organiser. For activities arranged by TEG, a member of staff will escort them to the activity and back to the college. It is the group leader’s responsibility to ensure that students return to their accommodation before their curfew. If students will not be able to return before their curfew, the group leader will notify the school
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