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City-HUB Project EUROPEAN COMMISSION SEVENTH

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City-HUB Project EUROPEAN COMMISSION SEVENTH EUROPEAN COMMISSION SEVENTH FRAMEWORK COOPERATION WORK PROGRAMME Innovative design and operation of new or upgraded efficient urban transport interchanges THEME [SST.2012.3.1-2.] Collaborative project Grant agreement no: 314262 Project full title: "City-Hub" Project acronym: City-HUB City-HUB Project DELIVERABLE: D2.3 DELIVERABLE TITLE: Lessons from descriptive case studies – recommendations for City-HUB model DOCUMENT CONTROL SHEET Project no.: 314262 Acronym City-HUB Project Title City-Hub Work Package Title: 2 Setting the scene Deliverable no.: Title: Lessons from descriptive case 2.3 studies – recommendations for City-HUB model Version 1 Revision 1 Issue Date 28-June-2013 Dissemination Level PU Future references Author(s) Petter Christiansen and Jardar Andersen (TOI) Sara Hernández, Floridea Di Ciommo, Andres Monzon, Nuria Sánchez, Tingting Su, Xavier Sanchez (UPM), Clare Harmer, Katie Millard, Markus Jones (TRL), Eftihia Co-author(s) Nathanail, Giannis Adamos, Maria Tsami (CERTH), Juho Kostiainen, Tuuli Järvi, Armi Vilkman (VTT), Imre Keserű, Ádám Pusztai, Dr. Attila Vörös (KTI) Responsible Organisation TOI WP Leader Panteia BV Internal Reviewer(s) UPM and VTT Project Officer Natascia Lai City-HUB consortium UNIVERSIDAD POLITECNICA DE MADRID (UPM-TRANSyT) Spain KTI KOZLEKEDESTUDOMANYI INTEZET NONPROFIT KFT (KTI) Hungary TRANSPORTOKONOMISK INSTITUTT (TOI) Norway CENTRE FOR RESEARCH AND TECHNOLOGY HELLAS (CERTH) Greece PANTEIA BV (NEA) The Netherlands TRL LIMITED (TRL) United Kingdom TEKNOLOGIAN TUTKIMUSKESKUS VTT (VTT) Finland INSTITUT FRANCAIS DES SCIENCES ET TECHNOLOGIES DES France TRANSPORTS, DE L'AMENAGEMENT ET DES RESEAUX (IFSTTAR) CENTRUM DOPRAVNIHO VYZKUMU v.v.i. (CDV) Czech Republic Lessons from descriptive case studies – recommendations for City-HUB model 2 D2.3 Lessons from descriptive case studies – recommendations for City-HUB model INDEX 1 INTRODUCTION.................................................................................................................................... 9 1.1 Background ................................................................................................................................................ 9 1.2 Methodological approach for case studies .................................................................................................. 10 1.2.1 Aims and objectives ....................................................................................................................................... 10 1.2.2 Data collection ............................................................................................................................................... 11 1.2.3 The template and reporting structure ............................................................................................................... 12 2 PILOT CASES .................................................................................................................................... 14 2.1 Moncloa, Madrid (Spain) ............................................................................................................................ 14 2.1.1 Role of interchange ........................................................................................................................................ 14 2.1.2 Location ........................................................................................................................................................ 15 2.1.3 Brief history ................................................................................................................................................... 15 2.1.4 Modes of transport ......................................................................................................................................... 16 2.2 llford Railway Station, London (United Kingdom) ......................................................................................... 16 2.2.1 Role of interchange ........................................................................................................................................ 16 2.2.2 Location ........................................................................................................................................................ 16 2.2.3 Brief history ................................................................................................................................................... 17 2.2.4 Modes of transport ......................................................................................................................................... 18 2.3 Railway Station Thessaloniki (Greece) ........................................................................................................ 18 2.3.1 Role of interchange ........................................................................................................................................ 18 2.3.2 Location ........................................................................................................................................................ 19 2.3.3 Brief history ................................................................................................................................................... 19 2.3.4 Modes of transport ......................................................................................................................................... 19 2.4 Kamppi, Helsinki (Finland) ......................................................................................................................... 21 2.4.1 Role of interchange ........................................................................................................................................ 21 2.4.2 Location ........................................................................................................................................................ 21 2.4.3 Brief history ................................................................................................................................................... 21 2.4.4 Modes of transport ......................................................................................................................................... 22 2.5 Köbánya-Kispest (Hungary) ....................................................................................................................... 23 2.5.1 Role of interchange ........................................................................................................................................ 23 2.5.2 Brief history ................................................................................................................................................... 24 2.5.3 Location ........................................................................................................................................................ 25 2.5.4 Modes of transport ......................................................................................................................................... 26 3 POLICY AND MANAGEMENT ........................................................................................................... 27 3.1 Good practice examples ............................................................................................................................ 27 Lessons from descriptive case studies – recommendations for City-HUB model 3 3.1.1 Policy and governance ................................................................................................................................... 27 3.1.2 Station operation, management and maintenance ............................................................................................. 31 3.1.3 Safety and security ........................................................................................................................................ 31 3.1.4 Finance and revenue streams ......................................................................................................................... 32 3.2 Bad practice examples .............................................................................................................................. 33 3.2.1 Policy and governance ................................................................................................................................... 33 3.2.2 Station operations, management and maintenance ........................................................................................... 34 3.2.3 Finance and revenue streams ......................................................................................................................... 35 3.3 Main recommendations for policy and management .................................................................................... 35 4 INTERCHANGE DESIGN AND MODAL INTEGRATION ................................................................... 38 4.1 Good practice examples ............................................................................................................................ 38 4.1.1 Travel time and space .................................................................................................................................... 38 4.1.2 Facilities, service and retail ............................................................................................................................. 41 4.1.3 Journey planning and real time information .....................................................................................................
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