The Qualitative Report Volume 21 Number 2 Article 11 2-22-2016 The Corporate Social Responsibility in Lidl’s Communication Campaigns in Croatia and the UK Martina Topic Leeds Beckett University,
[email protected] Ralph Tench Leeds Beckett University Follow this and additional works at: https://nsuworks.nova.edu/tqr Part of the Advertising and Promotion Management Commons, Business and Corporate Communications Commons, Organizational Communication Commons, Quantitative, Qualitative, Comparative, and Historical Methodologies Commons, and the Social Statistics Commons This Article has supplementary content. View the full record on NSUWorks here: https://nsuworks.nova.edu/tqr/vol21/iss2/11 Recommended APA Citation Topic, M., & Tench, R. (2016). The Corporate Social Responsibility in Lidl’s Communication Campaigns in Croatia and the UK. The Qualitative Report, 21(2), 351-376. https://doi.org/10.46743/2160-3715/ 2016.2233 This Article is brought to you for free and open access by the The Qualitative Report at NSUWorks. It has been accepted for inclusion in The Qualitative Report by an authorized administrator of NSUWorks. For more information, please contact
[email protected]. The Corporate Social Responsibility in Lidl’s Communication Campaigns in Croatia and the UK Abstract The purpose of the paper was to investigate whether Lidl uses CSR communication in their Advertising and Communication Campaigns in two different business contexts, and if so, how. The paper built upon existing analyses of CSR Communication by analysing Lidl’s websites in both countries, and went step forward and analysed TV adverts of the company in both countries as well. The analysis discovered importance of the social context in using CSR to promote business, as well as a different communication management strategy where Lidl does not communicate with UK public as extensively as with the Croatian public due to different views on the CSR communication.