Network Operations Report 2020

Annex I - ACC

SUPPORTING EUROPEAN AVIATION

NETWORK OPERATIONS REPORT – 2020

ANNEX I: ACC CAPACITY EVOLUTION

1. ALB AN IA - T IR AN A AC C ...... 4 2. ARMENIA - YEREVAN ACC...... 5 3. AUSTRIA - vIENNA ACC...... 6 4. BELGIUM - BRUSSELS ACC ...... 7 5. BOSNIA & HERZEGOVINA - SAR AJEVO ACC ...... 8 6. BULGARIA - SOFIA ACC ...... 9 7. C R O AT I A - ZAGREB ACC ...... 10 8. CYPRUS - NICOSIA ACC...... 11 9. CZECH REPUBLIC - PRAGUE ACC...... 12 10. DENMARK - COPENHAGEN ACC ...... 13 11. ESTONIA - T ALLINN ACC...... 14 12. EUROCONTROL - MAASTRICHT ACC ...... 15 13. FINLAND - HELSINKI ACC ...... 17 14. FRANCE - BORDEAUX ACC ...... 18 15. FRANCE - BREST ACC...... 20 16. FRANCE - MARSEILLE ACC...... 22 17. FRANCE - P AR IS AC C ...... 24 18. FRANCE - REIMS ACC...... 25 19. GEORGIA - TBILISI ACC ...... 27 20. GERMANY - BREMEN ACC ...... 28 21. GERMANY - KARLSRUHE ACC ...... 29 22. GERMANY - LANGEN ACC...... 30 23. GERMANY - MUNICH ACC...... 31 24. GREECE - ATHENS ACC...... 32 25. GREECE - MAKEDONIA ACC ...... 34 26. HUNGARY - BUDAPEST ACC...... 35 27. IRELAND - DUBLIN ACC ...... 36 28. IRELAND - SHANNON ACC ...... 37 29. ISRAEL – TEL AVIV ACC ...... 38 30. ITALY - BRINDISI ACC ...... 38 31. ITALY - MILANO ACC ...... 39 32. ITALY - PADO VA ACC ...... 41 33. ITALY - ROME ACC ...... 42 34. LATVIA - RIG A ACC ...... 43 35. LITHUANIA - VILNIUS ACC...... 44

36. M ALT A - M ALT A AC C ...... 45 37. MOLDOVA - CHISINAU ACC...... 46 38. MOROCCO – AGADIR ACC...... 47 39. MOROCCO – CASABLANCA ACC ...... 48 40. THE NETHERLANDS - AM ST ER D AM AC C ...... 49 41. NORTH MACEDONIA - SKOPJE ACC ...... 49 42. NORWAY - BODO ACC...... 51 43. NORWAY - OSLO ACC ...... 52 44. NORWAY - STAVANGER ACC ...... 53 45. POLAND - WARSAW ACC ...... 54 46. PORTUGAL - LISBON ACC ...... 55 47. ROMANIA - BUCHAREST ACC ...... 56 48. SERBIA & MONTENEGRO - BELGRADE ACC...... 57 49. SLOVAK REPUBLIC - BR ATISLAVA ACC ...... 58 50. SLOVENIA - LJUBLJANA ACC ...... 59 51. SP AIN - BARCELONA ACC...... 60 52. SP AIN - C AN ARIAS ACC ...... 61 53. SP AIN - MADRID ACC...... 62 54. SP AIN - PALM A ACC ...... 63 55. SP AIN - SEVILLA ACC...... 64 56. SWEDEN - M ALM Ö AC C ...... 65 57. SWEDEN - STOCKHOLM ACC ...... 66 58. SWITZERLAND - GENEVA ACC ...... 67 59. SWITZERLAND - ZURICH ACC ...... 68 60. TURKEY - ANKARA /ISTANBUL ACC ...... 69 61. UKRAINE - DNIPRO ACC ...... 69 62. UKRAINE - KYIV ACC ...... 71 63. UKRAINE - L’VIV ACC ...... 72 64. UKRAINE - ODESA ACC...... 73 65. UNITED KINGDOM - LONDON ACC...... 74 66. UNITED KINGDOM - LONDON TC...... 76 67. UNITED KINGDOM - PRESTWICK ACC ...... 78

INTRODUCTION

The following annex provides a detailed ACC analysis for 2020. The source of statistics is the NMOC unless otherwise indicated. The analysis covers:

• Traffic & Delay The chart and data table provide comprehensive information concerning the evolution of traffic and delay from 2016 to 2020. It includes the following values: ─ Peak day traffic: the number of flight entries on the peak day of each year. ─ Summer & Yearly Traffic: the daily average number of flight entries during the summer season (May to October inclusive) and over the whole year (January to December inclusive). ─ Summer & Yearly En-route Delay: the average En-route delay per flight (for all reasons) attributed to the ACC during the summer season (May to October inclusive) and over the whole year (January to December inclusive).

• 2020 Realisation of Capacity Plan ─ Traffic Evolution (2020 v 2019) ─ Actual traffic: the percentage difference between the total traffic (number of flight entries) in 2020 compared to 2019, for the summer season (May to October inclusive) and the whole year (January to December inclusive). ─ En-route Delay (min per flight): the en-route minutes of delay per flight for all causes, for the summer season (May to October inclusive) and the whole year (January to December inclusive). ─ Operational actions: reporting for each measure planned to be implemented before Summer 2020 in the European Network Operations Plan 2020-2024.

• Allocation of and reasons for En-route delay

The table lists the reference locations causing most of the en-route delay in 2020, the average daily minutes of en-route delay attributed to each reference location and the percentage of the total ACC en-route delay. The graph shows the average daily en-route delay, broken down into the 5 most significant reasons given for the delay in 2020 compared to 2019.

Note:The scale on all graphs varies from ACC to ACC - graphs should not be directly compared.

1. ALBANIA - TIRANA ACC Traffic & Delay

LAAAACC - Traffic and en-route ATFM delays 1200 1.0 0.9 1000 0.8 0.7 800 0.6 600 0.5 0.4 400 0.3 IFR flights (Daily Average) 0.2 200

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1014 994 1060 1093 756 Summer Traffic 670 691 735 791 307 Yearly Traffic 510 531 563 605 278 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Ti ra na ACC Actual Traffic All reasons

Year -54% 0.00

Summer -61% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Yes Available since November 2020 AMC portlet at Albcontrol page Link: https://albcontrol.al/al/?p=1984

Maintain sufficient level of staffing to open 3 ENR + 1 APP Yes sectors MLAT No Postponed for 2021 ATM Back up system ATM Backup postponed to beyond 2023 Integration of LYPG radar in our system LYPG Radar postponed for 2022 System hardware upgrade using KVM No Postponed for 2022/23 System software upgrade Postponed for 2022 Extend MLAT to WAM Postponed for beyond 2022 New system features in support to ATCO Postponed for 2022

2. ARMENIA - YEREVAN ACC Traffic & Delay

UDDDACC - Traffic and en-route ATFM delays 250 1.0 0.9 200 0.8 0.7 150 0.6 0.5 100 0.4 0.3 IFR flights (Daily Average) 50 0.2

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 162 210 235 229 187 Summer Traffic 104 151 184 166 24 Yearly Traffic 96 136 169 165 51 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Yerevan ACC Actual Traffic All reasons

Year -69% 0.00

Summer -86% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

Implemented cross-border operations FRA with Georgia on Yes 07.11.2019

3. AUSTRIA - VIENNA ACC Traffic & Delay

LOVVACC - Traffic and en-route ATFM delays 4000 3.2 3.0 3500 2.8 2.6 3000 2.4 2.2 2500 2.0 1.8 2000 1.6 1.4 1500 1.2 1.0

IFR flights (Daily Average) 1000 0.8 0.6 500 0.4 0.2 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2906 3249 3336 3365 2353 Summer Traffic 2499 2754 2948 2995 1121 Yearly Traffic 2099 2301 2468 2552 1156 Summer enroute delay (all causes) 0.12 0.48 1.46 3.00 0.00 Yearly enroute delay (all causes) 0.07 0.29 0.90 1.90 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Vienna ACC Actual Traffic All reasons

Year -55% 0.00

Summer -63% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

Common initiative between VIE, ACG, and the customers Ongoing Partly implemented due to COVID-1 9 cri si s. Foreseen to be finalised by the end of 2021 (AOP) Improved ATFCM techniques, including STAM Yes

Enhanced sectorisation according to the FAB CE Airspace Plan Yes and the European restructuring program Airspace restructuring project Ongoing According to ERNIP Part II Improved operational procedures including FMP/AMC Yes Recruitment to increase staff levels Yes Continuous system improvements Yes

Additional sectors as required, depending on traffic demand Yes levels and available staff

4. BELGIUM - BRUSSELS ACC Traffic & Delay

EBBUACC - Traffic and en-route ATFM delays 2500 1.3 1.2 1.1 2000 1.0 0.9 1500 0.8 0.7 0.6 1000 0.5 0.4

IFR flights (Daily Average) 0.3 500 0.2

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2072 2167 2271 2204 1816 Summer Traffic 1789 1894 1953 1914 673 Yearly Traffic 1605 1709 1765 1739 782 Summer enroute delay (all causes) 0.71 0.26 0.27 1.20 0.00 Yearly enroute delay (all causes) 0.49 0.15 0.19 1.00 0.06

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Brussels ACC Actual Traffic All reasons

Year -55% 0.06

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

Enhanced Civ/Mil ASM procedures Ongoing New civ/mil AMC created 2020, new procedures in development (incl. Rolling UUP) Ongoing Improved use of the route network as a result of FUA Rolling UUP enhancement Enhancement of ATFCM procedures, including STAM Ongoing New procedures linked to the TCAST project ATFCM 2.0 Project Yes Result is the complexity assessment tool Ongoing Complexity Assessment Tool (TCAST project) Validation planned in 2021, provided that traffic levels allow this validation Recruitment of ATCOs at maximum training capacity Ongoing New ATCOs to maintain level of staffing Ongoing Enhanced rostering tool Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Brussels ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 1000 800 2020 EBBUWSC 19 37.2% 2020 EBBUESC 17 34.0% 600 2020 EBBUEEC 9 17.4% 400 2020 EBBUNWC 3 5.8% 200

2020 EBBUHLC 2 4.5% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EBBUWLS 1 1.2%

5. BOSNIA & HERZEGOVINA - SARAJEVO ACC Traffic & Delay

LQSBACC - Traffic and en-route ATFM delays 1000 1.0 900 0.9 800 0.8 700 0.7 600 0.6 500 0.5 400 0.4 300 0.3 IFR flights (Daily Average) 200 0.2

100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 177 204 194 234 942 Summer Traffic 127 143 144 161 473 Yearly Traffic 101 114 114 174 453 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) BHACC Actual Traffic All reasons

Year +161%* 0.00

Summer +194% * 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020. *Due to the change of area of responsibility Operational actions Achieved Comments LARA Yes Yes Implementation of 2 PBN procedures for TMA Mostar and Banja PBN for Mostar was postponed for 2021 Luka Enhanced ATFM techniques, including STAM Yes TMA Sarajevo, Tuzla, Banja Luka, Mostar reorganisation Ongoing NEW ATCOs Yes Continuous system upgrades Yes Continuous capacity assessment Yes BHATM Phase 2 Yes

6. BULGARIA - SOFIA ACC Traffic & Delay

LBSRACC - Traffic and en-route ATFM delays 4000 1.0

3500 0.9 0.8 3000 0.7 2500 0.6 2000 0.5

1500 0.4 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2915 2997 3336 3303 2126 Summer Traffic 2405 2490 2804 2791 906 Yearly Traffic 2010 2076 2319 2342 989 Summer enroute delay (all causes) 0.01 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.01 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Sofia ACC Actual Traffic All reasons

Year -58% 0.00

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments H24 FRA operations between Bulgaria, Romania Full FRA in SEEFRA Yes and Hungary. Slovakia is part of SEEN FRA during limited hours only. Slovakia to join SEE FRA in the beginning of 2021 Gradual implementation of AFUA functionalities On-going To be implemented. Improved ATFCM, including use of occupancy counts and STAM Yes Only the occupancy counts part is implemented. On-going Implementation of Traffic Complexity Tool Under development during 2020. To become operational in 2021. Airspace changes at the interface with Turkey resulting from the No implementation of the Istanbul new airport and of the second Not started due to lack of necessity during 2020. runway at Sabiha Gökçen airport. Cross sector training as required No Not required in 2020 Additional ATCOs Yes Maintain global number of ATCO ATC system upgrade No Postponed for year 2022 WAM in west part of FIR No To be operational in 2021 New EN-route Radar on the Black Sea Coast No To be operational in 2022 Yes Gradual increase of maximum sector configurations available up 18 sectors are currently available for Sofia ACC to 18 sectors Yes Procedures were developed to allow shift Dynamic OTMV Adaptation supervisor to adapt OTMV via CHMI of NMOC

7. CROATIA - ZAGREB ACC Traffic & Delay

LDZOACC - Traffic and en-route ATFM delays 3500 1.5 1.4 3000 1.3 1.2 2500 1.1 1.0 2000 0.9 0.8 0.7 1500 0.6 0.5 1000 0.4 IFR flights (Daily Average) 0.3 500 0.2 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2462 2675 2840 3101 1889 Summer Traffic 1781 1942 2153 2386 839 Yearly Traffic 1363 1489 1643 1824 771 Summer enroute delay (all causes) 0.07 0.19 0.98 1.40 0.00 Yearly enroute delay (all causes) 0.04 0.13 0.65 0.90 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Zagreb ACC Actual Traffic All reasons

Year -58% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Implementation of FUA restrictions Yes LARA B2B connection with NM No Planned in 2021 Integration of MALE system Yes Yes Improvement of CDM process and procedures ASM/ATS/ATFCM Upgrade and extension of AMC portal Yes Full lateral and vertical implementation of Central sector Yes

New ops procedures in line with implementation of Central Yes sector Optimization of manpower planning Yes Additional ATCOs as required: 9 Additional ATCOs No Revised due to COVID-19 pandemic Continuous ATM system upgrades Yes

New opening scheme according to implementation of Central Yes sector

8. CYPRUS - NICOSIA ACC Traffic & Delay

LCCCACC - Traffic and en-route ATFM delays 1800 1.8 1600 1.6 1400 1.4 1200 1.2 1000 1.0 800 0.8 600 0.6

IFR flights (Daily Average) 400 0.4

200 0.2 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1246 1405 1481 1542 1224 Summer Traffic 1001 1116 1216 1262 318 Yearly Traffic 880 985 1078 1127 448 Summer enroute delay (all causes) 0.72 1.46 1.69 1.70 0.00 Yearly enroute delay (all causes) 0.63 1.11 1.10 1.20 0.20

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Nicosia ACC Actual Traffic All reasons

Year -60% 0.20 Summer -75% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Stepped implementation of A-FUA Yes Improved ATFCM, including STAM Yes Continuous improvement of route network Yes Stepped re-sectorisation of Nicosia ACC based on the airspace Ongoing Initiative steered by NM for the north part of changes implemented in Spring 2020 Nicosia FIR and planned over next years 6 ATCOs less on the roster due to retirement Yes Annual ATM system upgrades Yes i.e. CCAMS MODE-S, Strip management etc. More flexibility in sector configuration openings Yes Yes Improve Civil-Military cooperation in the South-East part of the FIR Revision of sector capacities Yes Tactical revisions

Preparations for the implementation of the new ANSP as from Ongoing Law passed, implementation affected by COVID-19 Spring 2021

Allocation of and Reasons for En-route Delay

Reference Avg Daily % of Total Nicosia ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 800

2020 LCCCS1 51 56.3% 600

2020 LCCCS2 19 21.1% 400 2020 LCCCW 6 6.4% 200 2020 LCCCS12 6 6.1%

2020 LCCCES0 5 5.7% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LCCCWUPP 4 4.0%

9. CZECH REPUBLIC - PRAGUE ACC

Traffic & Delay

LKAAACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2690 2731 2990 2896 2093 Summer Traffic 2403 2440 2629 2571 748 Yearly Traffic 2098 2139 2299 2282 855 Summer enroute delay (all causes) 0.01 0.07 0.76 0.40 0.00 Yearly enroute delay (all causes) 0.01 0.05 0.50 0.30 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Praha ACC Actual Traffic All reasons

Year -63% 0.00

Summer -71% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments ASM tool (equivalent to LARA) No Postponed due to cut of investment Additional controllers Yes Adaptation of sector opening times depending on available staff Yes Ongoing Centralisation of regional APPs within the ATC Optimization project (including airspace optimisation)

10. DENMARK - COPENHAGEN ACC

Traffic & Delay

EKDKACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3 IFR flights (Daily Average) 500 0.2

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1879 1913 1878 1920 1595 Summer Traffic 1622 1655 1695 1691 501 Yearly Traffic 1513 1539 1580 1581 651 Summer enroute delay (all causes) 0.00 0.00 0.01 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.01 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Kobenhav n ACC Actual Traffic All reasons

Year -54% 0.00

Summer -70% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Cro ss-border FRA H24 with MUAC Yes Optimizing the use of FRA when military areas are active Yes Yes Operational capacity expansion at EKDK ACC to accommodate traffic demand to and from EKCH Improved ATFCM techniques Yes Yes Continuous improvements on the ATS route network and FRA sectorisation No Establish a work group looking for possible changes to sector Postponed due to COVID-19 traffic reduction borders to optimise workload Maintain appropriate level of staffing to open up to 8 sectors Yes Minor updates of ATM system Yes Sector configurations adapted to traffic demand Yes

11. ESTONIA - TALLINN ACC

Traffic & Delay

EETTACC - Traffic and en-route ATFM delays 900 1.0 800 0.9 700 0.8 0.7 600 0.6 500 0.5 400 0.4 300 0.3 IFR flights (Daily Average) 200 0.2

100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 674 715 801 777 553 Summer Traffic 583 642 687 669 207 Yearly Traffic 530 570 613 605 253 Summer enroute delay (all causes) 0.04 0.04 0.19 0.00 0.00 Yearly enroute delay (all causes) 0.03 0.02 0.11 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Tallinn ACC Actual Traffic All reasons

Year -58% 0.00

Summer -69% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Deletion of ATS routes Yes Completed as planned. Staff kept at current level Yes 8.33 KHz Yes Implemented with some exceptions. Adaptation of sector opening times Yes Dedicated FIS position Yes Technically enabled.

12. EUROCONTROL - MAASTRICHT ACC Traffic & Delay

EDYYUAC - Traffic and en-route ATFM delays 7000 1.3 1.2 6000 1.1 1.0 5000 0.9 0.8 4000 0.7 0.6 3000 0.5 2000 0.4 IFR flights (Daily Average) 0.3 1000 0.2 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 5760 5937 5934 5893 4890 Summer Traffic 5330 5549 5568 5517 1962 Yearly Traffic 4863 5065 5131 5103 2276 Summer enroute delay (all causes) 0.86 1.04 1.22 0.20 0.00 Yearly enroute delay (all causes) 0.55 0.67 0.79 0.20 0.01

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Maastricht UAC Actual Traffic All reasons

Year -55% 0.01

Summer -64% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments FRAM2 Phase 3: FRA H24 Yes Implementation of FUA Cell at MUAC Yes Customer Initiative including Reims ACC, NATS and KUAC Yes Done with Reims and KUAC SE axis trial on Keystone regulation No Joint initiative between MUAC, DFS, Austrocontrol, Skyguide. Not possible due to low traffic levels Trial foreseen for two weeks in June 2020. BRU East DFL Change (335->355) Yes Military to Civil Cross training of ATCOs Yes New ATCOs to compensate departures (At maximum training Yes capacity) MUSE (Optimised training) Yes

MUAC Upgraded Simulator Environment Increased usage in operations of CPDLC No

Depending on aircraft operator equipage upgrading rate OSM No Optimised Sector Manning: to reduce the number of open Concept under review sectors during night.

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Maastricht UAC en-route delays in 2020 Year Location ER De lays ACC ER Delay 400

2020 EDY Y BLUX 5 17.5% 300

2020 EDYYB5LL 4 14.9% 200 2020 EDY Y D3WLC 3 10.8% 100 2020 EDYYB5WL 3 10.1% 0 2020 EDY Y DEST 2 8.1% (min) delay daily Avg CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EDY Y BEST 2 6.0%

13. FINLAND - HELSINKI ACC

Traffic & Delay

EFINACC - Traffic and en-route ATFM delays 800 1.0

700 0.9 0.8 600 0.7 500 0.6 400 0.5

300 0.4 0.3

IFR flights (Daily Average) 200 0.2 100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 590 646 657 675 661 Summer Traffic 451 483 528 545 151 Yearly Traffic 451 486 533 546 234 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Helsinki ACC Actual Traffic All reasons

Year -57% 0.00

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Removal of ATS routes Yes LARA implementation No Postponed to June 2021 DAPS, OLDI update with ULLL FIR (Transfer messages) Yes DAPS expected February 2021 WAM area A, Mode-S, PENS network No WAM and Mode S expected February 2021

14. FRANCE - BORDEAUX ACC Traffic & Delay

LFBBALL - Traffic and en-route ATFM delays 4000 1.0

3500 0.9 0.8 3000 0.7 2500 0.6 2000 0.5

1500 0.4 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3394 3570 3627 3548 2430 Summer Traffic 2936 3097 3133 3132 958 Yearly Traffic 2476 2627 2684 2690 1066 Summer enroute delay (all causes) 0.79 0.63 0.37 0.40 0.00 Yearly enroute delay (all causes) 0.70 0.49 0.27 0.40 0.11

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Bordeaux ACC Actual Traffic All reasons

Year -60% 0.11

Summer -69% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020. 93% of the delays during the year 2020 were due to the reason Industrial action. Operational actions Achieved Comments - R108HW/RM/HS/HN/RT in march, with FBZ - TRA42N/S in march, with FBZ - TSA40 in march, with FBZ - TSA41 in march, with FBZ Improved Airspace Management / FUA Yes - TSA46N/S in march, with FBZ - R61H in October with FBZ - R9H1/H2/H3 in October with FBZ - R25H in October without FBZ - TSA43C/A/W/N in December with FBZ ZENA Gascogne (big military area) Yes Experimental, via AIP SUPPs Improved ATFCM Procedures and STAM Yes

CDM processes and procedures Yes 28 files with AOs (Air France, HOP, Easyjet et TUI group) MAC + eNM Yes RAD alleviation (green aviation) 5th layer in UIR south sectors (ZXNH) Yes Flexible roster Yes Along with traffic demand Maintain number of ATCOs Yes SALTO incl. B2B regulations Ongoing Still works in progress Improvement of safety net Yes TCT Implementation (BDR)

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Bordeaux ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 600 500 2020 LFBOTMA 46 39.1% 400 2020 LFBBPT 22 18.8% 300 2020 LFBBRL 17 14.5% 200 2020 LFBBUS35 6 5.6% 100

2020 LFBBUS34 4 3.5% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LFBLTMA 3 2.9%

15. FRANCE - BREST ACC Traffic & Delay

LFRRACC - Traffic and en-route ATFM delays 4500 1.8 1.7 4000 1.6 1.5 3500 1.4 1.3 3000 1.2 1.1 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 IFR flights (Daily Average) 1000 0.4 0.3

500 0.2 flight) per (minutes Delay Enroute 0.1 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3632 3977 4048 4097 2833 Summer Traffic 3169 3409 3471 3497 985 Yearly Traffic 2697 2914 2997 3028 1131 Summer enroute delay (all causes) 1.60 1.05 1.36 0.50 0.00 Yearly enroute delay (all causes) 1.76 0.88 0.94 0.50 0.47

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Brest ACC Actual Traffic All reasons

Year -63% 0.47

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020. 96% of the delays during the year 2020 were due to the reason Industrial action. Operational actions Achieved Comments Improved Airspace Management / FUA Yes ZENA Atlantique + ZENA Gascogne (big military areas) Yes Still experimental through AIP Supps No operational improvement, but technical (SALTO Improved ATFCM Procedures and STAM Yes and SINAPS in test, ATFCM and conf optimiser tool) CDM processes and procedures Yes Support to Cies to implement RAD improvement MAC + eNM Yes RAD alleviation (green aviation) Reorganisation of airspace below FL195 phase 2 LFRN Yes Flexible roster Yes Along with traffic demand Maintain number of ATCOs Yes About SALTO incl. B2B regulations Ongoing Still works in progress

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Brest ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 800

2020 LFRRNGA 90 17.0% 600

2020 LFRRMZ 90 16.9% 400 2020 LFRRGA 68 12.8% 200 2020 LFRRNORD 65 12.3%

2020 LFRRFNORD 39 7.4% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LFRRNORDU 28 5.4%

16. FRANCE - MARSEILLE ACC Traffic & Delay

LFMMACC - Traffic and en-route ATFM delays 5000 3.8 3.6 4500 3.4 3.2 4000 3.0 2.8 3500 2.6 2.4 3000 2.2 2.0 2500 1.8 2000 1.6 1.4 1500 1.2

IFR flights (Daily Average) 1.0 1000 0.8 0.6

500 0.4 flight) per (minutes Delay Enroute 0.2 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 4178 4253 4335 4269 2974 Summer Traffic 3456 3619 3703 3774 1298 Yearly Traffic 2871 3020 3134 3226 1344 Summer enroute delay (all causes) 0.46 1.61 3.72 2.40 0.00 Yearly enroute delay (all causes) 0.44 1.08 2.52 1.70 0.50

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Marseille ACC Actual Traffic All reasons

Year -58% 0.50

Summer -66% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020. 97% of the delays during the year 2020 were due to the reason Industrial action. Up to 65% of the traffic of 2019 during summer Week-ends. Operational actions Achieved Comments

Improved Airspace Management / FUA Yes Improved pre-tactical and tactical coordination with Spain regarding military use of airspace (R108HE)

Airspace management procedures for D54 and R108 during Yes Improved pre-tactical and tactical coordination with Summer season Spain regarding military use of airspace (R108HE) ZENA Med Corse Yes Work in progress on the definition of ZENA

Improved ATFM procedures and STAM Yes Improved weather coordination procedures with MIL and neighbouring ANSPs

CDM processes and procedures Yes Improved weather coordination procedures with MIL and neighbouring ANSPs MAC + eNM Yes RAD alleviation (green aviation) Improvement of cooperative traffic management during strong Yes Improved weather coordination procedures with weather episodes. MIL and neighbouring ANSPs

Improvement of FMP roster N/A Action postponed to 2021-2022 due to COVID crisis Yes Decrease of ATCOs until summer 2020. Starting E a st - Decrease number of ATCOs increase of ATCOs from mid-2020 until 2023 Yes We st -Maintain number of ATCOs Decrease of ATCOs until beginning 2020. Starting increase of ATCOs from mid-2020 until 2023

Operational actions Achieved Comments Implementation of flexible rostering in beginning 2020 regarding 4-FLIGHT training impact. Flexible roster Yes Step back to the previous rostering following COVID crisis Yes Technical ModeS upgrade & energy improvement of Figari radar Improvement of radar and radio coverage in Mediterranean Sea Integration of Randa radar data in Mediterranean Sea Yes Implementation of SALTO incl. B2B regulations. SALTO incl. B2B regulations CRNA-SE : pilot Center Yes Training for 4-Flight (January 2020 to end 2021) Training for 4-Flight started in beginning 2020 until Spring 2022

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Marseille ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 4000

2020 LFMMMF 171 25.7% 3000

2020 LFMMMA LY 160 24.0% 2000 2020 LFMMGY 133 20.1% 1000 2020 LFMMDZ 47 7.1%

2020 LFMMA B 39 5.9% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LFMMRA W 39 5.8%

17. FRANCE - PARIS ACC Traffic & Delay

LFFFALL - Traffic and en-route ATFM delays 4500 1.0 4000 0.9 3500 0.8 0.7 3000 0.6 2500 0.5 2000 0.4 1500 0.3 IFR flights (Daily Average) 1000 0.2

500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 4122 4022 4122 4183 3436 Summer Traffic 3574 3595 3661 3630 1244 Yearly Traffic 3266 3313 3354 3354 1457 Summer enroute delay (all causes) 0.40 0.17 0.35 0.20 0.02 Yearly enroute delay (all causes) 0.34 0.12 0.23 0.20 0.37

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Paris ACC Actual Traffic All reasons

Year -57% 0.37

Summer -66% 0.02 Summer 2020 performance assessment The average delay per flight was 0.02 minutes per flight in Summer 2020. 85% of the delays during the year 2020 were due to the reason Industrial action. Operational actions Achieved Comments Improved Airspace Management / FUA Yes FUA TSA200 and TSA24 Improved ATFM procedures and STAM / GF project Yes CDM processes and procedures Yes XMAN implementation MAC + eNM Yes RAD alleviation (green aviation) Gradual roster improvements Yes Along with traffic demand Decrease number of ATCOs Yes SALTO incl. B2B regulations On going Still work in progress

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Paris ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 500 400 2020 LFFFLMHJ 79 14.6% 2020 LFFFHPKZ 68 12.6% 300 2020 LFFFAENB 57 10.5% 200 2020 LFFFAOMLS 39 7.2% 100

2020 LFFFTE 25 4.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LFFFDOGS 24 4.5%

18. FRANCE - REIMS ACC Traffic & Delay

LFEEACC - Traffic and en-route ATFM delays 4000 2.0

3500 1.8 1.6 3000 1.4 2500 1.2 2000 1.0

1500 0.8 0.6

IFR flights (Daily Average) 1000 0.4 500 0.2 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3377 3480 3608 3584 2782 Summer Traffic 3021 3096 3205 3151 1032 Yearly Traffic 2668 2753 2843 2799 1171 Summer enroute delay (all causes) 0.40 0.38 1.93 0.60 0.01 Yearly enroute delay (all causes) 0.26 0.26 1.22 0.50 0.13

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Reims ACC Actual Traffic All reasons

Year -58% 0.13

Summer -67% 0.01 Summer 2020 performance assessment The average delay per flight was 0.01 minutes per flight in Summer 2020. 33% of the delays during the year 2020 were due to the reason Industrial action, 36% due to ATC Staffing and 22% due to AT C Capacity. Operational actions Achieved Comments

Improved Airspace Management / FUA Yes Facilitation of military activities during low traffic crisis period

ZENA TRA22+TRA305 Ongoing Ongoing process between German and French MoD

Improved ATFM procedures and STAM Yes Collaborative Advanced Planning and Airborne STAM, 4Cast development (conf optimizer)

CDM processes and procedures Yes NM XBorder Weather Procedure, Civ-Mil Weather Procedure, Vigiaero trial Yes MAC + eNM NM coordination and RAD relaxation (green aviation). UL10/15 Yes Flexible rostering Additional capacity available but not used, ATCOs on call since COVID crisis 10% decrease in number of ATCOs (including trainers for Yes Stabilization thanks to the cancelation of the spring 4Flight) mobility campaign SALTO incl. B2B regulations Ongoing Still work in progress Yes Training for 4-Flight (January 2020 to end 2021) Training interruption during the core of the COVID crisis, replanned and ongoing

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Reims ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 800

2020 LFEEKD2F 15 9.6% 600

2020 LFEE4E 13 8.7% 400 2020 LFEE5EH 11 6.9% 200 2020 LFEE5E 11 6.9%

2020 LFEEHY R 10 6.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LFEE5H 10 6.3%

19. GEORGIA - TBILISI ACC

Traffic & Delay

UGGGACC - Traffic and en-route ATFM delays 600 1.0 0.9 500 0.8 0.7 400 0.6 300 0.5 0.4 200 0.3 IFR flights (Daily Average) 0.2 100

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 453 522 510 489 429 Summer Traffic 365 419 440 393 124 Yearly Traffic 340 385 413 373 175 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Tbilisi ACC Actual Traffic All reasons

Year -53% 0.00

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Optimization is ongoing together with FRA finalization (implementation of A (Arrival) and D Further optimisation and implementation of ATS route network Ongoing (Departure) FIX’s as well as the reorganization and recalculation route network below FL195. Expected late 2022. Current task is achieved. RNAV1 (GNSS) SID, Implementation of RNAV1 (GNSS) for SID/STAR’s in Tbilisi TMA Yes STARs and transition to ILS has been implemented since 03.12.20. Implementation of APV LNAV/VNAV (including LNAV-only mi n i ma ) at all instrument runway ends as a backup for ILS No Postponed until the end of 2023. precision approaches

14 new ATCOs will be recruited for Tbilisi, Kutaisi and Batumi Recruitment process has been postponed due to No TWR positions pandemic situation. Process will be renewed in 2022.

Traffic Management Improvements Yes Monitoring of demand and capacity balance on pre-tactical and tactical phases is on active stage.

20. GERMANY - BREMEN ACC Traffic & Delay

EDWWACC - Traffic and en-route ATFM delays 2500 1.5 1.4 1.3 2000 1.2 1.1 1.0 1500 0.9 0.8 0.7 1000 0.6 0.5 0.4 IFR flights (Daily Average) 500 0.3 0.2 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2293 2294 2321 2273 1841 Summer Traffic 1927 1973 2013 1943 672 Yearly Traffic 1778 1778 1831 1801 763 Summer enroute delay (all causes) 0.20 0.20 0.25 1.40 0.01 Yearly enroute delay (all causes) 0.13 0.12 0.17 0.90 0.11

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Bremen ACC Actual Traffic All reasons

Year -58% 0.11

Summer -65% 0.01 Summer 2020 performance assessment The average delay per flight was 0.01 minutes per flight in Summer 2020.

Operational actions Achieved Comments Link AMAN EDDB – EDMM, EDGG and EDUU No On hold

New airspace structure for new airport Berlin BER Yes

Performance Based Navigation (PBN) – Cluster Elbe-Weser Yes

Enhanced AMAN for new airport BER Yes

Training and Transition for opening of Berlin Airport Yes

New Berlin Airport BER (October 2020) Yes

Staffing: -8 No -17

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Bremen ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 1200 1000 2020 EDWWSOUTH 59 69.4% 800 2020 EDWWHEIC 16 18.5% 600 2020 EDWWDBA NS 5 6.3% 400 2020 EDWWHA MC 2 2.0% 200

2020 EDWWFLG 1 1.4% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EDWWDBA T 1 1.2%

21. GERMANY - KARLSRUHE ACC

Traffic & Delay

EDUUUAC - Traffic and en-route ATFM delays 7000 3.2 3.0 6000 2.8 2.6 2.4 5000 2.2 2.0 4000 1.8 1.6 3000 1.4 1.2 2000 1.0

IFR flights (Daily Average) 0.8 0.6 1000 0.4 0.2 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 5953 6039 6010 5818 4957 Summer Traffic 5481 5680 5563 5393 2132 Yearly Traffic 4889 5079 5100 5014 2361 Summer enroute delay (all causes) 0.58 1.48 3.18 2.10 0.00 Yearly enroute delay (all causes) 0.35 0.93 2.17 1.70 0.23

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Karlsruhe ACC Actual Traffic All reasons

Year -53% 0.23

Summer -60% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Link AMAN LFPG – EDUU No Link AMAN BER – EDUU No Airspace structure for new Berlin Airport Yes Long-term recruitment plan Yes Staffing: +25 No +1

Progressive utilization of Data Link depending on the number of Yes connected flights Training and Transition for opening of Berlin Airport Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Kar ls r uhe UAC e n-route delays in 2020 Year Location ER De lays ACC ER Delay 6000 5000 2020 EDUUFFM1C 127 23.3% 4000 2020 EDUUWUR1C 63 11.7% 3000 2020 EDUUWUR3C 40 7.4% 2000 2020 EDUUOH 38 6.9% 1000

2020 EDUUERL1R 35 6.4% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EDUUTGO1T 31 5.6%

22. GERMANY - LANGEN ACC Traffic & Delay

EDGGALL - Traffic and en-route ATFM delays 5000 1.0 4500 0.9 4000 0.8 3500 0.7 3000 0.6 2500 0.5 2000 0.4 1500 0.3 IFR flights (Daily Average) 1000 0.2

500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 4110 4279 4433 4462 3646 Summer Traffic 3689 3822 4003 4009 1474 Yearly Traffic 3361 3472 3658 3662 1656 Summer enroute delay (all causes) 0.46 0.33 0.77 0.80 0.00 Yearly enroute delay (all causes) 0.30 0.22 0.49 0.60 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Langen ACC Actual Traffic All reasons

Year -55% 0.02

Summer -63% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Link AMAN EDDF – EDYY Yes EDDS Direction Finder Yes Installed in 12/20 and in test operation until 05/21 EMAS (Early Morning Arrival Stream - SESAR XSTREAM) No Postponed to 2022 due to COVID-19 traffic decline High Transition Operations (HTO) - Phases 1b, 2a and 3b1 Yes

Sector Group 5 re-design (EBG05neo KIRU) Yes

Staffing: +3 No +1

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Langen ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 1200 1000 2020 EDGGDLSN 9 28.1% 800 2020 EDGG7 5 14.4% 600 2020 EDGGPA D 4 11.4% 400 2020 EDGGKOD 3 8.4% 200 0 2020 EDGG1 2 7.8% (min) delay daily Avg CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EDGGPA DH 2 5.0%

23. GERMANY - MUNICH ACC Traffic & Delay

EDMMACC - Traffic and en-route ATFM delays 4500 1.0 4000 0.9 3500 0.8 0.7 3000 0.6 2500 0.5 2000 0.4 1500 0.3 IFR flights (Daily Average) 1000 0.2

500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3724 3803 3987 4059 3326 Summer Traffic 3245 3373 3567 3610 1152 Yearly Traffic 2974 3077 3246 3293 1366 Summer enroute delay (all causes) 0.08 0.08 0.45 0.20 0.00 Yearly enroute delay (all causes) 0.04 0.04 0.25 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) München ACC Actual Traffic All reasons

Year -59% 0.00

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Link AMAN BER – EDMM No On hold

Independent Parallel Operations at Leipzig Airport Yes

Sector split Thüringen Low (North and South) Yes

Training and Transition for iCAS No Planned from mid-2021 onwards

Staffing -8 No -15

24. GREECE - ATHENS ACC Traffic & Delay

LGGGACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2492 2566 2856 2994 1545 Summer Traffic 1774 1934 2135 2233 773 Yearly Traffic 1342 1465 1598 1681 731 Summer enroute delay (all causes) 0.24 0.26 0.81 0.60 0.04 Yearly enroute delay (all causes) 0.16 0.17 0.55 0.40 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Athinai ACC Actual Traffic All reasons

Year -57% 0.02

Summer -65% 0.04 Summer 2020 performance assessment The average delay per flight was 0.04 minutes per flight in Summer 2020.

Operational actions Achieved Comments

Stepped implementation of FRA as described in the ERNIP Part Yes 2 Civil/military coordination improvements Yes Stepped integration of future civil/military airspace structures’ Yes requirements

Relocation of Athens APP and review of ops procedures Ongoing between Athinai APP and related TWRs Improved ATFCM, including STAM Yes Improved ATS route network and airspace management Yes Development and Implementation of full airspace reorganisation/resectorisation project (new elementary sectors Ongoing allowing for flexible sector configurations) Lower airspace reorganisation/resectorisation project Ongoing Approximately 75 additional controllers for ACC, APP and TWRs Partially 60 additional ATCOs Sector Capacity Assessment for the current and new Yes sectorisation including Athinai TMA

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Athens ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 600 500 2020 LGGGAL1 15 90.3% 400 2020 LCCCCTA 1 4.6% 300 2020 LAAACTA 1 4.4% 200 2020 HECCCTA 0 0.3% 100

2020 LIBBCTA 0 0.2% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LWSSCTA 0 0.2%

25. GREECE - MAKEDONIA ACC Traffic & Delay

LGMDACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3 IFR flights (Daily Average) 500 0.2

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1960 2035 2229 2256 1278 Summer Traffic 1415 1518 1745 1802 626 Yearly Traffic 1041 1127 1290 1356 579 Summer enroute delay (all causes) 0.06 0.21 0.39 0.40 0.00 Yearly enroute delay (all causes) 0.04 0.15 0.27 0.30 0.00

2021 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Makedonia ACC Actual Traffic All reasons

Year -57% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Stepped implementation of FRA as described in the ERNIP Part 2 Yes Civil/military coordination improvements Yes Stepped integration of future civil/military airspace structures’ requirements Yes Improved ATFCM, including STAM Yes Improved ATS route network and airspace management Yes

Development and Implementation of full airspace reorganisation/resectorisation Ongoing project (new elementary sectors allowing for flexible sector configurations) Lower airspace reorganisation/resectorisation project Ongoing Approximately 75 additional controllers for ACC, APP and TWRs Partially 60 additional ATCOs Sector Capacity Assessment for the current and new sectorisation Yes

26. HUNGARY - BUDAPEST ACC

Traffic & Delay

LHCCACC - Traffic and en-route ATFM delays 4000 2.8 2.6 3500 2.4 2.2 3000 2.0 2500 1.8 1.6 2000 1.4 1.2 1500 1.0 0.8

IFR flights (Daily Average) 1000 0.6 500 0.4 0.2 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2915 3119 3365 3126 2090 Summer Traffic 2405 2561 2857 2713 945 Yearly Traffic 2016 2135 2360 2318 1000 Summer enroute delay (all causes) 0.13 0.02 0.61 2.70 0.00 Yearly enroute delay (all causes) 0.08 0.01 0.41 1.70 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Budapest ACC Actual Traffic All reasons

Year -57% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments TMA optimization project Yes Ongoing Optimization of airspace structure Partly re-scheduled to spring 2021 due to COVID- 19 crisis Yes Recruitment and training of controllers at maximum possible level Between 1 and 4 additional ATCOs Yes 4 additional ATCOs Ongoing More flexible rostering Process in place but not required due to reduced traffic levels (COVID-19) Ongoing Improve traffic balance between East and North sector Partly re-scheduled to spring 2021 due to COVID- 19 crisis Operations from contingency room Yes

Oct 2020 – April 2021

27. IRELAND - DUBLIN ACC

Traffic & Delay

EIDWACC - Traffic and en-route ATFM delays 1000 1.0 900 0.9 800 0.8 700 0.7 600 0.6 500 0.5 400 0.4 300 0.3 IFR flights (Daily Average) 200 0.2

100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 778 821 838 865 699 Summer Traffic 708 738 768 778 183 Yearly Traffic 635 664 687 700 251 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Dublin ACC Actual Traffic All reasons

Year -64% 0.00

Summer -76% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved ATFCM, including STAM Yes UK / Ireland FAB initiatives Yes On-going recruitment to maintain staff levels Yes Cross rating training Yes Upgrade of the A T M syste m Yes

28. IRELAND - SHANNON ACC

Traffic & Delay

EISNACC - Traffic and en-route ATFM delays 1800 1.0 1600 0.9 1400 0.8 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3 IFR flights (Daily Average) 400 0.2

200 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1632 1641 1688 1667 1318 Summer Traffic 1378 1386 1428 1451 421 Yearly Traffic 1211 1233 1252 1275 540 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Shannon ACC Actual Traffic All reasons

Year -58% 0.00

Summer -71% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved ATFCM, including STAM Yes UK / Ireland FAB initiatives Yes CPDLC (FANS and ATN) Yes Developing Queue Management programme Yes On-going recruitment to maintain staff levels Yes EU ADS-B Mandate Yes Dynamic sectorisation available Yes

29. ISRAEL – TEL AVIV ACC

Traffic & Delay

LLLLACC - Traffic and en-route ATFM delays 900 1.0 800 0.9 700 0.8 0.7 600 0.6 500 0.5 400 0.4 300 0.3 IFR flights (Daily Average) 200 0.2

100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 665 787 829 825 611 Summer Traffic 453 545 603 621 109 Yearly Traffic 392 468 541 562 184 Summer enroute delay (all causes) 0.00 0.00 0.38 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.21 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Tel Aviv ACC Actual Traffic All reasons

Year -67% 0.00

Summer -82% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Upgrade of tactical CIV-MIL coordination procedures Yes New LoA with Israel Air Force New Airspace Structure within Tel Aviv FIR Yes New Interface with Nicosia FIR Yes Opening of the interface with Jordan to overflights Yes Upgrade of ACC operating procedures Yes Upgrade of ATCO workstations to allow additional sectors No Postponed to mid-2021 due to COVID-19 crisis New sectorisation and capacities as a result of new airspace Yes structure

30. ITALY - BRINDISI ACC

Traffic & Delay

LIBBACC - Traffic and en-route ATFM delays 2000 1.0 1800 0.9 1600 0.8 1400 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3 IFR flights (Daily Average) 400 0.2

200 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1247 1360 1653 1812 840 Summer Traffic 924 1018 1176 1275 371 Yearly Traffic 733 803 921 998 379 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Brindisi ACC Actual Traffic All reasons

Year -62% 0.00

Summer -71% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved airspace management Yes Improved ATFCM, including STAM Yes Airspace management and ATS route assessment and/or improvements according to network needs, Airspace Users Yes expectations, ENAV’s Flight Efficiency Plan and BLUEMED FAB implementation Recruitment of ATCOs is necessary No Not necessary Flexible opening scheme according to traffic demand and Yes system enablers implementation

31. ITALY - MILANO ACC

Traffic & Delay

LIMMACC - Traffic and en-route ATFM delays 4000 1.0

3500 0.9 0.8 3000 0.7 2500 0.6 2000 0.5

1500 0.4 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2943 3110 3267 3465 2345 Summer Traffic 2579 2651 2819 2891 950 Yearly Traffic 2226 2276 2413 2499 999 Summer enroute delay (all causes) 0.00 0.00 0.09 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.05 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Milano ACC Actual Traffic All reasons

Year -60% 0.00

Summer -67% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Flexible opening scheme according to traffic demand and Yes system enablers implementation

32. ITALY - PADOVA ACC

Traffic & Delay

LIPPACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2839 2901 2925 3323 1785 Summer Traffic 2218 2265 2372 2564 779 Yearly Traffic 1815 1862 1958 2088 793 Summer enroute delay (all causes) 0.01 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.01 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Padov a ACC Actual Traffic All reasons

Year -62% 0.00

Summer -70% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Flexible opening scheme according to traffic demand and Yes system enablers implementation

33. ITALY - ROME ACC

Traffic & Delay

LIRRACC - Traffic and en-route ATFM delays 4000 1.0

3500 0.9 0.8 3000 0.7 2500 0.6 2000 0.5

1500 0.4 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3105 3283 3444 3604 2194 Summer Traffic 2568 2705 2847 2938 1026 Yearly Traffic 2164 2257 2389 2473 1020 Summer enroute delay (all causes) 0.00 0.00 0.01 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Roma ACC Actual Traffic All reasons

Year -59% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved airspace management Yes Improved ATFCM, including STAM Yes Airspace management and ATS route assessment and/or improvements according to network needs, Airspace Users Yes expectations, ENAV’s Flight Efficiency Plan and BLUEMED FAB implementati on Recruitment of ATCOs is necessary No Not necessary

Flexible opening scheme according to traffic demand and Yes system enablers implementation

34. LATVIA - RIGA ACC

Traffic & Delay

EVRRACC - Traffic and en-route ATFM delays 1200 1.0 0.9 1000 0.8 0.7 800 0.6 600 0.5 0.4 400 0.3 IFR flights (Daily Average) 0.2 200

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 856 908 991 1016 774 Summer Traffic 741 817 893 908 297 Yearly Traffic 667 728 791 812 353 Summer enroute delay (all causes) 0.00 0.00 0.05 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.04 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Riga ACC Actual Traffic All reasons

Year -57% 0.00

Summer -67% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Planned New EAST Upper No Postponed until Winter 2021/2022 Staffing +3 ATCO Yes

35. LITHUANIA - VILNIUS ACC

Traffic & Delay

EYVCACC - Traffic and en-route ATFM delays 1000 1.0 900 0.9 800 0.8 700 0.7 600 0.6 500 0.5 400 0.4 300 0.3 IFR flights (Daily Average) 200 0.2

100 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 763 818 921 910 694 Summer Traffic 675 718 794 804 275 Yearly Traffic 607 641 703 711 327 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Vilnius ACC Actual Traffic All reasons

Year -54% 0.00

Summer -66% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Gradual Full Implementation of FRA within Baltic FAB Ongoing (implementation Feb 2022) New ATM System implementation in Vilnius ACC No Postponed for February 2021

36. MALTA - MALTA ACC

Traffic & Delay

LMMMACC - Traffic and en-route ATFM delays 500 1.0 450 0.9 400 0.8 350 0.7 300 0.6 250 0.5 200 0.4 150 0.3 IFR flights (Daily Average) 100 0.2

50 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 425 435 471 473 346 Summer Traffic 333 348 380 398 128 Yearly Traffic 298 314 339 354 151 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Malta ACC Actual Traffic All reasons

Year -57% 0.00

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

37. MOLDOVA - CHISINAU ACC

Traffic & Delay

LUUUACC - Traffic and en-route ATFM delays 300 1.0 0.9 250 0.8 0.7 200 0.6 150 0.5 0.4 100 0.3 IFR flights (Daily Average) 0.2 50

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 193 227 235 244 140 Summer Traffic 131 160 177 174 49 Yearly Traffic 108 130 142 142 56 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Moldov a ACC Actual Traffic All reasons

Year -61% 0.00

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

38. MOROCCO – AGADIR ACC

Traffic & Delay

GMACACC - Traffic and en-route ATFM delays 1200 1.0 0.9 1000 0.8 0.7 800 0.6 600 0.5 0.4 400 0.3 IFR flights (Daily Average) 0.2 200

0.1 flight) per (minutes Delay Enroute 0 0.0 2018 2019 2020 Peak Day Traffic 1134 1133 1068 Summer Traffic 605 591 160 Yearly Traffic 637 632 256 Summer enroute delay (all causes) 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Agadir ACC Actual Traffic All reasons

Year -59% 0.00

Summer -73% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Night FRA (22H-06H) Yes

New Interface with Canarias and Lisboa ACCs Ongoing Project with different phases distributed over several years Yes Continuous recruitment process to gradually increase current staffing levels No CAPAN study to update sector capacities Study linked to FRA H24 (postponed to spring 2022)

39. MOROCCO – CASABLANCA ACC

Traffic & Delay

GMMMACC - Traffic and en-route ATFM delays 1800 1.0 1600 0.9 1400 0.8 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3 IFR flights (Daily Average) 400 0.2

200 0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1548 1666 1590 892 872 Summer Traffic 1043 1115 718 698 144 Yearly Traffic 1047 1126 856 684 259 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.01 0.02 0.00 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Casablanca ACC Actual Traffic All reasons

Year -62% 0.02

Summer -79% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Ongoing Reorganisation of Casablanca TMA- New AoR and procedures Phase I completed in 2020, other phases planned for 2021-2023 Yes Continuous recruitment process to gradually increase current staffing levels

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Casablanca ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 8

2020 GMA CWES 4 82.3% 6

2020 GMA COCE 1 17.7% 4

Avg daily delay (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER

40. THE NETHERLANDS - AMSTERDAM ACC

Traffic & Delay

EHAAACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3 IFR flights (Daily Average) 500 0.2

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1885 1922 1911 1899 1626 Summer Traffic 1733 1773 1767 1762 615 Yearly Traffic 1582 1631 1643 1638 733 Summer enroute delay (all causes) 0.14 0.17 0.12 0.10 0.00 Yearly enroute delay (all causes) 0.10 0.13 0.08 0.10 0.01

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Amsterdam ACC Actual Traffic All reasons

Year -55% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Continuous recruitment and training to maintain levels of ATCOs Yes Delays in training of ATCOs due to COVID.

Workload assessment for sectors other than sector 2 and 3 No Postponed to 2021 – already done for sector 2 and 3

41. NORTH MACEDONIA - SKOPJE ACC

Traffic & Delay

LWSSACC - Traffic and en-route ATFM delays 1200 1.0 0.9 1000 0.8 0.7 800 0.6 600 0.5 0.4 400 0.3

IFR flights (Daily Average) 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 769 897 951 1041 644 Summer Traffic 542 633 717 811 283 Yearly Traffic 379 448 504 585 251 Summer enroute delay (all causes) 0.01 0.04 0.25 0.10 0.00 Yearly enroute delay (all causes) 0.01 0.03 0.18 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Skopj e ACC Actual Traffic All reasons

Year -57% 0.00 Summer -65% 0.00

Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments New rostering software Ongoing Software developments ongoing

Longer periods with 3 sectors open Not necessary

42. NORWAY - BODO ACC Traffic & Delay

ENBDACC - Traffic and en-route ATFM delays 900 1.0 800 0.9 700 0.8 0.7 600 0.6 500 0.5 400 0.4 300 0.3

IFR flights (Daily Average) 200 0.2 100 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 749 783 755 758 705 Summer Traffic 616 618 598 583 369 Yearly Traffic 597 599 582 564 396 Summer enroute delay (all causes) 0.00 0.01 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.01 0.00 0.00 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Bodo ACC Actual Traffic All reasons

Year -30% 0.00

Summer -37% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Airspace project southern part No Postponed to spring 2021 Flexible rostering of ATC staff Yes Recruitment and training of air traffic controllers. No Renting ATCOs to other ANSPs No Evaluation of sector capacities and sector configurations Yes

43. NORWAY - OSLO ACC Traffic & Delay

ENOSACC - Traffic and en-route ATFM delays 1400 1.0 0.9 1200 0.8 1000 0.7

800 0.6 0.5 600 0.4 400 0.3 IFR flights (Daily Average) 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1249 1234 1242 1216 1098 Summer Traffic 1050 1064 1076 1059 384 Yearly Traffic 985 994 1012 994 470 Summer enroute delay (all causes) 0.20 0.03 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.15 0.03 0.01 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Oslo ACC Actual Traffic All reasons

Year -53% 0.00

Summer -64% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Recruitment and training of air traffic controllers. No Renting ATCOs to other ANSPs No Flexible rostering of ATC staff Yes Evaluation of sector capacities and sector configurations Yes

44. NORWAY - STAVANGER ACC

Traffic & Delay

ENSVACC - Traffic and en-route ATFM delays 1000 1.0 900 0.9 800 0.8 700 0.7 600 0.6 500 0.5 400 0.4 300 0.3

IFR flights (Daily Average) 200 0.2 100 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 867 845 855 899 766 Summer Traffic 682 675 677 686 347 Yearly Traffic 641 626 632 641 384 Summer enroute delay (all causes) 0.09 0.00 0.01 0.00 0.00 Yearly enroute delay (all causes) 0.06 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Stavanger ACC Actual Traffic All reasons

Year -40% 0.00

Summer -49% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

45. POLAND - WARSAW ACC

Traffic & Delay

EPWWACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2589 2690 3016 3059 2317 Summer Traffic 2256 2366 2606 2729 797 Yearly Traffic 1974 2073 2277 2384 970 Summer enroute delay (all causes) 0.66 0.13 0.40 0.30 0.00 Yearly enroute delay (all causes) 0.40 0.12 0.26 0.20 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Warszawa ACC Actual Traffic All reasons

Year -59% 0.00

Summer -71% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Evolutionary ASM Tool to support for Advanced FUA Yes Redesign of all TMAs in Warsaw FIR Ongoing Yes Advanced ATFCM techniques, including STAM, workload and complexity estimation, and improved predictability Additional controllers No TCT implementation Ongoing Yes Continuous development of sector configurations and management

46. PORTUGAL - LISBON ACC Traffic & Delay LPPCACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3

IFR flights (Daily Average) 500 0.2 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1783 1973 2028 2050 2039 Summer Traffic 1528 1664 1710 1753 499 Yearly Traffic 1429 1566 1618 1661 666 Summer enroute delay (all causes) 0.23 0.07 0.11 0.10 0.00 Yearly enroute delay (all causes) 0.23 0.20 0.20 0.30 0.28

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Lisboa ACC Actual Traffic All reasons

Year -60% 0.28

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments New Lisbon TMA No Postponed to Q1 2023 due to COVID-19 Enhanced ATFCM procedures, including STAM Yes Point Merge System Lisbon No Postponed to Q1 2023 due to COVID-19 Flexible Rostering Yes Availability of ATCOs to open up to 9/11 sectors Yes

(6/7 ENR, 3/4 TMA) New ATM system (TOPSKY ATC) No Postponed to Q1 2022 Flexible sector opening schemes Yes Training for the new systems Yes Shadow mode operations Yes Transition to provisional OPS Room

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Lisbon ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 250 200 2020 LPPCWL365 32 17.4% 2020 LPPCCEU 28 15.3% 150 2020 LPPCWEST 25 13.5% 100 2020 LPPCNOL 24 13.0% 50

2020 LPPCNORTH 18 9.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LPPCSOUTH 14 7.4%

47. ROMANIA - BUCHAREST ACC

Traffic & Delay

LRBBACC - Traffic and en-route ATFM delays 3000 1.0 0.9 2500 0.8 0.7 2000 0.6 1500 0.5 0.4 1000 0.3

IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2307 2486 2805 2781 1835 Summer Traffic 1915 2125 2362 2331 766 Yearly Traffic 1671 1817 1995 2018 858 Summer enroute delay (all causes) 0.00 0.02 0.20 0.10 0.00 Yearly enroute delay (all causes) 0.00 0.01 0.12 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Bucuresti ACC Actual Traffic All reasons

Year -57% 0.00

Summer -67% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Stepped Implementation of FRA in accordance with ConOps Yes Improved ATFCM, including use of occupancy counts Yes No ATS route network and sectorisation improvements Postponed in the context of COVID 19 pandemic expansion Yes Ongoing process: LoAs and ATS Instructions for LoAs and ATS Instructions for Bucharest ACC Sectors Bucharest ACC Sectors are reviewed and updated review on regular basis on regular basis whenever is necessary in order to to achieve the objectives of the ATS provision Yes In line with NOP 2020 – Recovery Plan and The Staff ensured in line with capacity requirements, European Seasonal Rolling NOP iterations

Automated Support for Traffic Load (Density) Management Yes Functional and Technical Specifications and Tender (FCM06) Book under final tunings phase towards starting the Yes approval process by the end of 2020. Due to Automated Support for Traffic Complexity Assessment pandemic effects on ROMATSA financial strength, (FCM06) the procurement process has been postponed . Foreseen implementation for Summer 2024. ATM System optimised functionaliti es (A T M syste m Yes On-going testing and implementation of new modernisation Phase 2) functionalities

48. SERBIA & MONTENEGRO - BELGRADE ACC Traffic & Delay

LYBAACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2744 2873 3018 3164 1855 Summer Traffic 2125 2215 2439 2595 937 Yearly Traffic 1650 1740 1905 2029 892 Summer enroute delay (all causes) 0.01 0.06 0.46 0.10 0.00 Yearly enroute delay (all causes) 0.01 0.04 0.30 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Beograd ACC Actual Traffic All reasons

Year -56% 0.00

Summer -64% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments No LARA Ph1 Travel restrictions did not allow: LARA implementation. No Due traffic decrease and significantly changed BHATM Phase 2 (on the side of Beograd ACC) traffic flows, there was no need for additional flow- sectorisation adjustments in Beograd ACC. ATM system SW/HW Upgrade Step 1-Phase 2 – Improved OLDI Yes

49. SLOVAK REPUBLIC - BRATISLAVA ACC Traffic & Delay

LZBBACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3

IFR flights (Daily Average) 500 0.2 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2002 2058 2256 2300 1205 Summer Traffic 1596 1658 1852 1809 482 Yearly Traffic 1323 1370 1510 1497 533 Summer enroute delay (all causes) 0.05 0.05 0.34 0.10 0.00 Yearly enroute delay (all causes) 0.03 0.03 0.22 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Bratislava ACC Actual Traffic All reasons

Year -64% 0.00

Summer -73% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved ATFCM techniques, including STAM Yes Continuous improvements of the route network and sectorisation Yes Enhanced sectorisation according to FABCE airspace plan Yes East/West sector configuration Yes Continuous recruitment to increase staff level Yes HW/SW Upgrade Ongoing To be implemented February 2021 Optimisation of sector opening times Yes

50. SLOVENIA - LJUBLJANA ACC

Traffic & Delay

LJLAACC - Traffic and en-route ATFM delays 1800 1.0 1600 0.9 1400 0.8 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3

IFR flights (Daily Average) 400 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1242 1438 1536 1565 965 Summer Traffic 952 1073 1176 1253 452 Yearly Traffic 745 841 915 981 416 Summer enroute delay (all causes) 0.02 0.01 0.02 0.00 0.00 Yearly enroute delay (all causes) 0.01 0.00 0.01 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Lj ublj ana ACC Actual Traffic All reasons

Year -58% 0.00

Summer -64% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Stepped implementation of FRA according to the FAB CE Ongoing Airspace Plan, SAXFRA project, SECSI FRA project and new FRA related initiatives, if any, will be reflected in FAB CE Airspace Plan Enhanced ATFCM techniques, including STAM Yes ATS route network deleted, traffic organisation changes will Ongoing depend on the changes in flows resulting from FRA projects in the region (SECSI FRA, FRAIT, SEENFRA…) Enhanced sectorization according to the FAB CE Airspace Plan Ongoing No Postponed due to COVID-1 9 cri si s. Ne w A T COs Additional ATCOs will be recruited as necessary recruitment flexibly adapted based on actual traffic evolution. No negative impact on capacity foreseen Minors system upgrades as necessary Yes Flexible sector configurations, adapting regularly based on Yes demand

51. SPAIN - BARCELONA ACC Traffic & Delay

LECBACC - Traffic and en-route ATFM delays 4000 1.2 1.1 3500 1.0 3000 0.9 0.8 2500 0.7 2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500

0.1 flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3553 3632 3676 3698 2123 Summer Traffic 2857 3003 3110 3151 858 Yearly Traffic 2261 2393 2501 2575 916 Summer enroute delay (all causes) 0.69 0.66 1.10 1.10 0.01 Yearly enroute delay (all causes) 0.49 0.45 0.78 0.80 0.27

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Barcelona ACC Actual Traffic All reasons

Year -64% 0.27

Summer -73% 0.01 Summer 2020 performance assessment The average delay per flight was 0.01 minutes per flight in Summer 2020.

Operational actions Achieved Comments LARA Yes LARA in operational use since 31/01/2020 Improved ATFCM Yes Optimised sector configurations & sector capacities Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Barcelona ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 1500

2020 LECBLLI 35 57.5% 1000 2020 LECBMV S 7 11.6% 2020 LECBCV N 7 11.3% 500 2020 LECBPPI 5 8.4%

2020 LECBVVI 3 5.0% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LECBGOI 2 3.3%

52. SPAIN - CANARIAS ACC

Traffic & Delay

GCCCACC - Traffic and en-route ATFM delays 1600 1.0

1400 0.9 0.8 1200 0.7 1000 0.6 800 0.5

600 0.4 0.3 400 IFR flights (Daily Average) 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1274 1384 1497 1420 1428 Summer Traffic 819 869 942 941 355 Yearly Traffic 846 909 973 980 471 Summer enroute delay (all causes) 0.22 0.05 0.29 0.10 0.00 Yearly enroute delay (all causes) 0.38 0.26 0.53 0.20 0.49

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Canarias ACC Actual Traffic All reasons

Year -52% 0.49

Summer -62% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments LARA Yes LARA in operational use since 31/01/2020 New SID / STAR GCLP No Postponed to May 2022 Improved ATFCM Yes Improvement of NE sectors Yes Net increase of ATCOs continues Yes EVEREST No Initial test performed, planned for 2021 Optimised sector configurations & sector capacities Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Canarias ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 200

2020 GCCCRE2 104 45.1% 150

2020 GCCCRNE 31 13.3% 100 2020 GCCCRW4 22 9.4% 50 2020 GCCCINB 18 7.8%

2020 GCCCIGC 15 6.4% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 GCCCRU6 13 5.5%

53. SPAIN - MADRID ACC

Traffic & Delay

LECMALL - Traffic and en-route ATFM delays 4500 1.0 4000 0.9 3500 0.8 0.7 3000 0.6 2500 0.5 2000 0.4 1500 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3250 3500 3619 3916 3428 Summer Traffic 3019 3251 3402 3472 985 Yearly Traffic 2777 2990 3156 3228 1284 Summer enroute delay (all causes) 0.14 0.18 0.31 0.50 0.00 Yearly enroute delay (all causes) 0.15 0.13 0.25 0.40 0.29

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Madrid ACC Actual Traffic All reasons

Year -60% 0.29

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments LARA Yes LARA in operational use since 31/01/2020 Improved ATFCM Yes Net increase of ATCOs continues Yes Optimised sector configurations & sector capacities Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Madrid ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 1200 1000 2020 LECMSA N 61 16.2% 800 2020 LECMPA I 56 15.0% 600 2020 LECMDGI 52 14.0% 400 2020 LECMTLI 35 9.5% 200

2020 LECMBLI 32 8.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LECMR1I 23 6.2%

54. SPAIN - PALMA ACC

Traffic & Delay

LECPACC - Traffic and en-route ATFM delays 2000 1.0 1800 0.9 1600 0.8 1400 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3

IFR flights (Daily Average) 400 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1802 1831 1850 1793 1162 Summer Traffic 1214 1268 1310 1292 420 Yearly Traffic 804 849 887 886 325 Summer enroute delay (all causes) 0.32 0.31 0.20 0.10 0.00 Yearly enroute delay (all causes) 0.24 0.26 0.15 0.10 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Palma ACC Actual Traffic All reasons

Year -63% 0.02

Summer -67% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments LARA Yes LARA in operational use since 31/01/2020 Improved ATFCM Yes Net increase of ATCOs continues Yes Optimised sector configurations & sector capacities Yes

Allocation of and Reasons for En-route Delay

Reference Avg Daily % of Total Palma ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 60 50 2020 LECPRUT 8 100.0% 40 30 20 10

Avg daily delay (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER

55. SPAIN - SEVILLA ACC Traffic & Delay

LECSACC - Traffic and en-route ATFM delays 1800 1.0 1600 0.9 1400 0.8 0.7 1200 0.6 1000 0.5 800 0.4 600 0.3

IFR flights (Daily Average) 400 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1312 1354 1545 1478 1324 Summer Traffic 1091 1182 1229 1280 409 Yearly Traffic 972 1058 1124 1172 506 Summer enroute delay (all causes) 0.13 0.10 0.24 0.10 0.00 Yearly enroute delay (all causes) 0.09 0.07 0.16 0.10 0.26

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Sevilla ACC Actual Traffic All reasons

Year -57% 0.26

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments LARA Yes LARA in operational use since 31/01/2020 Improved ATFCM Yes New ATCOs to maintain current number Yes EVEREST No Initial test performed, planned for 2021 Optimised sector configurations & sector capacities Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Seville ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 150

2020 LECSSM2 49 36.8% 100 2020 LECSNCS 43 32.1% 2020 LECSRTA 26 19.2% 50 2020 LECSCES 8 5.8%

2020 LECSSEV 3 2.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LECSNO1 3 1.9%

56. SWEDEN - MALMÖ ACC Traffic & Delay

ESMMACC - Traffic and en-route ATFM delays 2500 1.0 0.9 2000 0.8 0.7 1500 0.6 0.5 1000 0.4 0.3

IFR flights (Daily Average) 500 0.2 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1758 1890 1934 1985 1564 Summer Traffic 1539 1637 1724 1713 514 Yearly Traffic 1425 1503 1587 1585 664 Summer enroute delay (all causes) 0.07 0.00 0.06 0.20 0.00 Yearly enroute delay (all causes) 0.04 0.01 0.03 0.10 0.01

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Malmö ACC Actual Traffic All reasons

Year -58% 0.01

Summer -70% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Optimising the use of FRA when military areas are active Yes Improved ATFCM techniques Yes

Continuous improvements on the ATS route network and FRA Yes sectorisation

Maintain appropriate level of staffing to open up to 11 sectors Yes Staff available but 11 sectors not required due to reduced traffic levels from COVID-19 crisis Minor updates of ATM system Yes Sector configurations adapted to traffic demand Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Malmö ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 80

2020 ESMM23W 2 21.3% 60

2020 ESMMA LL 2 21.2% 40 2020 ESMM67Y 1 19.1% 20 2020 ESMM89 1 17.1% 0

2020 ESMMKL 1 11.2% (min) delay daily Avg CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 ESMM45C 1 10.2%

57. SWEDEN - STOCKHOLM ACC Traffic & Delay

ESOSACC - Traffic and en-route ATFM delays 1600 1.0

1400 0.9 0.8 1200 0.7 1000 0.6 800 0.5

600 0.4 0.3 400 IFR flights (Daily Average) 0.2 200 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 1436 1520 1462 1412 1311 Summer Traffic 1140 1226 1203 1167 314 Yearly Traffic 1104 1175 1172 1124 461 Summer enroute delay (all causes) 0.12 0.05 0.07 0.10 0.00 Yearly enroute delay (all causes) 0.07 0.03 0.04 0.10 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Stockholm ACC Actual Traffic All reasons

Year -59% 0.00

Summer -73% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Optimising the use of FRA when military areas are active Yes Improved ATFCM techniques Yes Continuous improvements on the ATS route network and FRA Yes sectorisation

58. SWITZERLAND - GENEVA ACC Traffic & Delay

LSAGACC - Traffic and en-route ATFM delays 3000 1.0 0.9 2500 0.8 0.7 2000 0.6 1500 0.5 0.4 1000 0.3

IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2173 2313 2354 2402 1926 Summer Traffic 1937 2061 2098 2105 645 Yearly Traffic 1710 1813 1855 1867 743 Summer enroute delay (all causes) 0.12 0.31 0.28 0.30 0.00 Yearly enroute delay (all causes) 0.09 0.22 0.17 0.20 0.02

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Geneva ACC Actual Traffic All reasons

Year -60% 0.02

Summer -69% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments

ATFCM/ASM Step 2 : CDM procedures for Airspace Request Ongoing Levels 2 and 3 LSGG PAGE-1 (electronic strip) Yes Crystal TWR/APP – Traffic and complexity prediction tool Yes Improved ATFCM Procedures and STAM Yes Crysta l – Traffic and complexity prediction tool Yes New sector configuration in the Lower Airspace No Postponed to 2021. Cross qualification of ATCOs (Upper/Lower) Yes Recruitment as necessary to maintain the required staffing levels Yes Virtual centre Ongoing

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Geveva ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 250 200 2020 LSAGL12 7 61.5% 2020 LSAGL567 1 10.7% 150 2020 LSAGN 1 9.5% 100 2020 LSAGLOW 1 5.6% 50

2020 LSAGL1234 0 3.9% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LSAGL4 0 2.5%

59. SWITZERLAND - ZURICH ACC Traffic & Delay

LSAZACC - Traffic and en-route ATFM delays 3500 1.0 0.9 3000 0.8 2500 0.7

2000 0.6 0.5 1500 0.4 1000 0.3 IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 2573 2701 2830 2891 2207 Summer Traffic 2309 2425 2592 2559 780 Yearly Traffic 2039 2132 2264 2255 892 Summer enroute delay (all causes) 0.10 0.15 0.54 0.30 0.04 Yearly enroute delay (all causes) 0.08 0.12 0.36 0.20 0.10

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Zurich ACC Actual Traffic All reasons

Year -60% 0.10

Summer -70% 0.04 Summer 2020 performance assessment The average delay per flight was 0.04 minutes per flight in Summer 2020. 54% of the en-route delays reported for Zurich ACC during the year 2020 are actually airport delay, and will be classified as such i n the post-ops adjustment process (source NMIR). Operational actions Achieved Comments

FABEC ATFCM/ASM Step 2 : CDM procedures for Airspace Ongoing Request Levels 2 and 3 LSZH CROPS (formerly "ARSI Step 3") Ongoing Foreseen for beginning 2021 Crystal TWR/APP – Traffic and complexity prediction tool Yes Improved ATFCM Procedures and STAM Yes Crysta l – Traffic and complexity prediction tool Yes Recruitment as necessary to maintain the required staffing levels Yes Virtual centre Ongoing

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total Zurich ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 300 250 2020 LSZ HA PE 22 24.7% 200 2020 LSZ HTMA 22 24.6% 150 2020 LSZ HA PW 15 16.6% 100 2020 LSAZDELTA 13 14.3% 50

2020 LSZBTA 11 12.6% (min) delay daily Avg 0 CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 LSAZFTMA 3 3.1%

60. TURKEY - ANKARA /ISTANBUL ACC

Traffic & Delay

LTAAACC - Traffic and en-route ATFM delays 6000 1.0 0.9 5000 0.8 0.7 4000 0.6 3000 0.5 0.4 2000 0.3

IFR flights (Daily Average) 0.2 1000 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 4377 4629 4949 5019 3469 Summer Traffic 3842 4128 4476 4429 1546 Yearly Traffic 3443 3631 3940 3911 1745 Summer enroute delay (all causes) 0.00 0.00 0.06 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.03 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Ankara ACC Actual Traffic All reasons

Year -55% 0.00

Summer -65% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved civil/military coordination Yes Third runway operations at new Istanbul airport June 2020 Yes Improved ATFCM, including STAM Yes ATS route structure development Yes Additional controllers (45 per year for en-route) Yes New airport in Istanbul phase 1B Yes No Independent parallel runway and new ground infrastructure at Expected Spring 2021 LTFJ New airport in Istanbul - 3 additional phases (depending on Ongoing capacity triggers)

61. UKRAINE - DNIPRO ACC

Traffic & Delay

UKDVACC - Traffic and en-route ATFM delays 120 1.0 0.9 100 0.8 0.7 80 0.6 60 0.5 0.4 40 0.3

IFR flights (Daily Average) 0.2 20 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 73 84 90 101 79 Summer Traffic 55 60 63 69 36 Yearly Traffic 48 51 55 62 36 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic ev olution (2020 vs 2019) En-route Delay (min. per flight) Dnipro ACC Actual Traffic All reasons

Year -42% 0.00

Summer -48% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Ongoing FRAU Step 2 -within Ukrainian FIRs and UIR (controlled ATS In accordance with implementation plan airspace class “C”, excl. TMA and CTR)

Implementation of Full rolling ASM/ATFCM process and ASM Ongoing In accordance with AOM 19.3 information sharing. Ongoing Implementation of ASM Management of Real-Time Airspace In accordance with AOM 19.2 Data. ATC system upgrade Yes Completed

62. UKRAINE - KYIV ACC

Traffic & Delay

UKBVACC - Traffic and en-route ATFM delays 900 1.0 800 0.9 700 0.8 0.7 600 0.6 500 0.5 400 0.4 300 0.3

IFR flights (Daily Average) 200 0.2 100 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 533 572 806 683 452 Summer Traffic 386 484 547 574 185 Yearly Traffic 332 411 465 493 210 Summer enroute delay (all causes) 0.00 0.00 0.01 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.01 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Kyiv ACC Actual Traffic All reasons

Year -57% 0.00

Summer -68% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Ongoing FRAU Step 2 -within Ukrainian FIRs and UIR (controlled ATS In accordance with implementation plan airspace class “C”, excl. TMA and CTR)

63. UKRAINE - L’VIV ACC

Traffic & Delay

UKLVACC - Traffic and en-route ATFM delays 800 1.0

700 0.9 0.8 600 0.7 500 0.6 400 0.5

300 0.4 0.3 200 IFR flights (Daily Average) 0.2 100 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 405 448 679 761 426 Summer Traffic 315 361 457 568 136 Yearly Traffic 260 301 379 457 167 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) L’viv ACC Actual Traffic All reasons

Year -64% 0.00

Summer -76% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Ongoing FRAU Step 2 -within Ukrainian FIRs and UIR (controlled ATS In accordance with implementation plan airspace class “C”, excl. TMA and CTR) Ongoing Implementation of Full rolling ASM/ATFCM process and ASM In accordance with AOM 19.3 information sharing. Ongoing Implementation of ASM Management of Real-Time Airspace In accordance with AOM 19.2 Data. ATC system backup Yes Completed Sector configurations management Yes Completed

64. UKRAINE - ODESA ACC

Traffic & Delay

UKOVACC - Traffic and en-route ATFM delays 600 1.0 0.9 500 0.8 0.7 400 0.6 300 0.5 0.4 200 0.3

IFR flights (Daily Average) 0.2 100 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 382 401 476 519 271 Summer Traffic 243 311 358 364 135 Yearly Traffic 198 249 290 299 140 Summer enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00 Yearly enroute delay (all causes) 0.00 0.00 0.00 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Odesa ACC Actual Traffic All reasons

Year -53% 0.00

Summer -63% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Ongoing FRAU Step 1 Scenario 1.b phase 3 – FRA within Odesa ACC Planned on April 22, 2021 (UTA Odesa-North only) H24/7 FL275-660

65. UNITED KINGDOM - LONDON ACC Traffic & Delay

EGTTACC - Traffic and en-route ATFM delays 8000 1.0

7000 0.9 0.8 6000 0.7 5000 0.6 4000 0.5

3000 0.4 0.3 2000 IFR flights (Daily Average) 0.2 1000 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 6617 6898 7057 7018 5672 Summer Traffic 6076 6336 6422 6490 1836 Yearly Traffic 5411 5641 5729 5811 2263 Summer enroute delay (all causes) 0.11 0.14 0.19 0.20 0.00 Yearly enroute delay (all causes) 0.08 0.09 0.11 0.10 0.01

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) London ACC Actual Traffic All reasons

Year -61% 0.01

Summer -72% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Improved ATFCM, including STAM Yes UK / Ireland FAB initiatives Yes RP2/RP3 Airspace Development Programme Ongoing Maturing Queue Management programme Ongoing Yes Flexible use of existing staff (including cross-sector training) more closely related to sector demand On-going recruitment to maintain agreed business service levels Yes

Complexity reduction and improved traffic presentation between Yes sectors / ANSPs Traffic Management Improvements Yes Adaptation of sector configurations to demand Yes

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total London ACC en-route delays in 2020 Year Location ER De lays ACC ER Delay 400

2020 EGTT17LYD 10 70.4% 300

2020 EGTT02LUE 2 12.0% 200 2020 EGTT14CLW 2 11.1% 100 2020 EGTTNOR 0 2.7% 0

2020 EGTTCTA 0 2.3% (min) delay daily Avg CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EGTTLUW 0 0.8%

66. UNITED KINGDOM - LONDON TC

Traffic & Delay

EGTTTC - Traffic and en-route ATFM delays 5000 1.0 4500 0.9 4000 0.8 3500 0.7 3000 0.6 2500 0.5 2000 0.4 1500 0.3

IFR flights (Daily Average) 1000 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 4563 4615 4695 4660 4047 Summer Traffic 4109 4235 4255 4231 1223 Yearly Traffic 3767 3883 3911 3914 1552 Summer enroute delay (all causes) 0.22 0.16 0.34 0.30 0.00 Yearly enroute delay (all causes) 0.19 0.12 0.31 0.20 0.03

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) London TC Actual Traffic All reasons

Year -60% 0.03

Summer -71% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments Farnborough ACP Yes Improved ATFCM, including STAM Yes RP2/RP3 Airspace Development Programme Ongoing Developing Queue Management programme Ongoing Flexible use of existing staff Yes On-going recruitment to maintain agreed business service levels Yes Adaptation of sector configurations to demand Yes Traffic Management Improvements Yes Yes Complexity reduction and improved traffic presentation between sectors / ANSPs Training for AD6 No Implementation planned March 2022

Allocation of and Reasons for En-route De lay

Reference Avg Daily % of Total London TMA TC en-route delays in 2020 Year Location ER De lays ACC ER Delay 400

2020 EGTTRELO 24 56.8% 300

2020 EGTTTSE 7 16.9% 200 2020 EGTTSWD 7 16.5% 100 2020 EGTTTSW 2 5.6% 0

2020 EGTTTIGD 1 3.3% (min) delay daily Avg CAPACITY STAFFING DISRUPTION EVENTS WEATHER 2020 EGTTCAP 0 0.7%

67. UNITED KINGDOM - PRESTWICK ACC

Traffic & Delay

EGPXALL - Traffic and en-route ATFM delays 4000 1.0

3500 0.9 0.8 3000 0.7 2500 0.6 2000 0.5

1500 0.4 0.3 1000 IFR flights (Daily Average) 0.2 500 0.1 Enroute Delay flight) per (minutes Delay Enroute 0 0.0 2016 2017 2018 2019 2020 Peak Day Traffic 3353 3589 3541 3597 2732 Summer Traffic 2893 3104 3110 3128 833 Yearly Traffic 2603 2784 2801 2813 1074 Summer enroute delay (all causes) 0.51 0.11 0.08 0.00 0.00 Yearly enroute delay (all causes) 0.30 0.07 0.06 0.00 0.00

2020 Realisation of Capacity Plan

Traffic evolution (2020 vs 2019) En-route Delay (min. per flight) Prestwick ACC Actual Traffic All reasons

Year -62% 0.00

Summer -73% 0.00 Summer 2020 performance assessment The average delay per flight was zero in Summer 2020.

Operational actions Achieved Comments PLAS 3C Yes Improved ATFCM, including STAM Yes UK / Ireland FAB initiatives Yes CPDLC Yes Developing Queue Management programme Ongoing Flexible use of existing staff Yes On-going recruitment to maintain agreed business service levels Yes Adaptation of sector configurations to demand Yes Traffic Management Improvements Yes Yes Complexity reduction and improved traffic presentation between sectors / ANSPs Training for DP ER No Implementation planned Q3 2023

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