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E-INCLUSION: SATELLITES ARE the ANSWER SES Delivers Innovative Connectivity to Improve and Save Lives

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E-INCLUSION: SATELLITES ARE the ANSWER SES Delivers Innovative Connectivity to Improve and Save Lives SES White Paper December 2016 E-INCLUSION: SATELLITES ARE THE ANSWER SES delivers innovative connectivity to improve and save lives The global digital divide is a reality. learning material to children regardless world’s population. A space network is Billions of people in the developing of where they live. Connecting key not enough though, which is why SES world do not have access to events like elections enhances has deployed a wide range of platforms broadband Internet, excluding citizen participation in public life. And and applications on the ground that them from the economic and social connectivity for the agriculture and give the power of connectivity to those advantages of the connected world. financial services sectors puts the who need it most. tools of opportunity in the hands of Internet access has the power to those that need it most. The first project was emergency.lu, rapidly transform quality of life. In an a revolutionary service to rapidly emergency, connectivity can make Broadband Internet can have dramatic put connectivity in the hands of the difference between life and positive effects, but access is the key first responders, wherever they death. Connecting a hospital gives to releasing its potential. As Internet may be. SATMED quickly followed, it the power to call on the wealth access and speed accelerates in some providing long-term medical support of the world’s medical knowledge. regions of the world, the digital divide in remote regions. Both of these are Connecting schools brings quality gets larger, making the gap even more well-established projects that SES important to bridge. Satellites are the is using to widen its scope. Today, answer. High above the earth, satellites SES is innovating in the field of can provide connectivity anywhere and e-learning, e-elections, e-agriculture, respond swiftly to evolving situations. and e-microfinance. These latest SES has built on the strength of e-inclusion applications demonstrate satellites to provide borderless the potential that connectivity has to connectivity and created a completely change lives, and offer a window into global network that reaches 99% of the the future. THE BEGINNING OF SES E-INCLUSION: EMERGENCY.LU When the Luxembourg emergency response team returned from its mission in Haiti in 2010, its members could barely contain themselves in the face of the appalling human tragedy unleashed by the 7.0 magnitude earthquake that had devastated the Haitian capital Port-au-Prince and other parts of the country. The earthquake affected a total of three million people and an estimated 150,000 people lost their lives. The first responders described scenes of chaos on the streets, doctors in the badly damaged hospitals quickly running out of essential medical supplies, and worst of all, not being able to do anything, at least not fast enough, to save more lives. Numerous other international teams on the ground brought back similar reports. The collapse of the terrestrial communications infrastructure only added to the confusion, with most aid workers unable to communicate properly and rescue teams blocked at the airport with nowhere to go. The population of Haiti, with no telephone or Internet, was cut off from the rest of the world. emergency.lu antenna IDEA INNOVATION Alarmed by the terrifying reports, A lightweight satellite communications While it may be delicate in appearance, the Luxembourg Ministry for Foreign solution was needed because the the balloon is in fact extremely and European affairs decided traditional antenna and equipment resilient: it can withstand all weather that things had to change, fast. It that the project required could not conditions, and even maintain partnered with three Luxembourg- be transported by jet and set up on connectivity if damaged. based companies and the idea of the ground in a short timeframe and emergency.lu was born. They would unstable environment. Therefore, SES Once it is deflated, the 2.4m antenna create a communications platform and its partners created a complete fits in a box and becomes part of capable of rapidly deploying a reliable satellite communications kit that the emergeny.lu rapid deployment satellite-based communications included a lightweight antenna, small kit created by SES and HITEC. The system into a disaster zone anywhere enough to fit in one of Air Ambulance’s complete kit contains six other boxes in the world. jets, easy to assemble, and extremely that, together with the antenna box, robust for use in extreme conditions. weigh 32kg. This Rapid Deployment The Luxembourg Government Kit is designed for fast deployment in provided funding and the other To connect with satellites in the immediate aftermath of a disaster. partners the needed expertise. Geostationary Earth Orbit (GEO) With a team on standby 24/7, an Air Luxembourg Air Ambulance S.A., 36,000 km above the Earth in such Ambulance jet equipped with one such based at Luxembourg Airport, difficult conditions, a specialised kit on board is ready to take off within own a fleet of five fixed-wing antenna was needed that came in the two hours from an alert. 12 to 20 hours aircrafts that would provide rapid form of a balloon. Instead of a 2.4m later, the communications platform is worldwide deployment with very solid antenna, this antenna breaks deployed in the disaster zone. In the short notice. SES would deploy a a traditional antenna into pieces following days and weeks a Regular specialised, transportable satellite and integrates them into a balloon. Deployment Kit containing a normal communications antenna and provide Breaking the antenna into separate transportable antenna can be shipped pre-booked satellite capacity. Finally, parts reduces its size for transport, and by cargo to the disaster zone in order HITEC Luxembourg S.A. would deliver the balloon makes it fast to deploy. On- to provide long-term support. the equipment to close the loop of site, the antenna is made whole again connectivity between the satellite by inflating the balloon, which then sits Yet, emergency.lu is so much more than connectivity and end-users. on the ground set to the specific angle the hardware that re-establishes vital needed to pick up connectivity from a connectivity, it also includes a powerful satellite. set of applications. First responders 2 THE FUTURE and aid workers only need to connect European Emergency Response Emergency.lu is now well established, their laptops, tablets and smartphones Capacity. Since 2012, several systems but SES’s philosophy is to permanently to the emergency.lu network to have been stationed in South Sudan, adapt solutions to needs on the ground access a number of vital tools. These Mali, and Venezuela among others. and to foster innovation addressing allow them to do such things as This included a deployment in the those needs. The solution currently communicate easily with headquarters aftermath of the Haiyan typhoon that relies on local emergency generators, via voice over IP (VoIP) and instant hit the Philippines in 2013, and during but in 2017 a “power box” will be messaging, track aid workers’ or relief efforts in response to the 7.8 integrated into the Rapid Deployment convoy movements, get situation magnitude earthquake in Nepal in Kit. This will enable the platform to reports and plan aid distribution routes, 2015. Five systems were also sent to be connected to any kind of energy and finally download local maps to get West Africa in connection with the source, including solar and wind, which orientation and assess the surrounding fight against the Ebola epidemic. In will increase the system’s autonomy situation. Together, these applications these instances emergency.lu was and make it even more reliable. provide key capabilities that were paired with SATMED (following page) missing in 2010 in Haiti. and the B-LiFE laboratory. The B-LiFE This will be of utmost importance project delivers a rapid deployment in the coming years as the impact laboratory to crisis zones, enabling of climate change will likely worsen, quick diagnostic tests and swift and poverty and political instability IN ACTION responses to health crises. will continue to generate migration and refugee movements. These Since 2012 emergency.lu has been Most recently, one Rapid and one trends may cause a paradigm shift used around the globe. Generally Regular Deployment Kits were for emergency.lu, from providing deployed at the request of the UN installed in Haiti following aftermath communication services to a relatively World Food Programme (WFP), as of hurricane Matthew that hit the small group of humanitarian field the global lead in the UN Emergency country in October 2016. For all of workers in a disaster zone, to longer- Telecommunication Cluster (ETC), it these missions, emergency.lu manages lasting missions that provide means of can also be made available to other the entire service chain, including communication to the affected local ECT members, or humanitarian air transport, satellite infrastructure, population. In turn this will require organisations. This is done through terminals and application services, as further capacity and innovative Luxembourg, which has registered it as well as training and refurbishment of solutions. a contribution to the European Union’s the equipment after a mission. Global emergency.lu deployments 2014-2016 SES White Paper | E-inclusion: satellites are the answer | 3 A Friendship hospital boat in Bangladesh LONG-TERM E-INCLUSION: SATMED In the Bangladesh delta, local people make their homes on small remote islands in order to farm fertile land. The only way to reach these isolated communities is by ship; which is why a local NGO, Friendship, operates three floating hospitals. As they cruise along the rivers these ship board hospitals enable approximately 80 medical specialists to provide permanent healthcare for up to 200,000 patients per year.
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