Energy Retail Products and Prices
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F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
Energy Charter 2020 IAP Disclosure.Pdf
2020 Disclosure Report to the IAP Leveraging high impact points to drive meaningful change for customers Message from our Chair The Energy Charter, starting to deliver The Energy Charter is a whole of sector initiative of 19 CEOs working together across electricity, gas and renewables to put customers at the centre of our businesses. We are not an industry body or a regulator – the Energy Charter is focused outward, on our customers, not on ourselves. We aim for “highest common denominator” – pushing each other to deliver for customers by promoting examples of best practice for signatories to adopt and collaborating in targeted groups to deliver specific projects through our #BetterTogether initiatives. Last year was foundational for the Energy Charter. In 2020, it is all about delivery: what is different and better for our customers because the Energy Charter exists? This has been an extremely challenging year for our customers, communities and signatories with bushfires, floods and the COVID-19 pandemic. However, with these challenges also come unique opportunities to better support Australians, to step beyond business-as-usual and demonstrate as a sector we are working together on the vision of the Energy Charter to “deliver energy for a better Australia”. REAL CHANGE FOR CUSTOMERS What have we done that has made an actual difference for the customer this year? My top three: 1. Stakeholders have told us that it is hard to get an overall picture of the level of customer service that the industry provides. In response, we have committed that each signatory will disclose their customer satisfaction scores. -
Tax On, Tax Off
Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax November 2014 Disclaimer The energy offers, tariffs and bill calculations presented in this report should be used as a general guide only and should not be relied upon. The information presented in this report is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report, it is suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. Alviss Consulting Pty Ltd does not accept liability for any action taken based on the information provided in this report or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the relevant regulator’s website or contact the energy retailers directly. Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax May Mauseth Johnston, Alviss Consulting Canberra, 17 November 2014 © Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the Alviss Consulting. Tax on, Tax off: Electricity prices before and after the repeal of the carbon tax November 2014 Tax on, Tax off: Electricity prices before and after 3 Acknowledgements This project was funded by grant from the Consumer Advocacy Panel (www.advocacypanel.com.au) as part of its grants process for consumer advocacy projects and research projects for the benefit of consumers of electricity and natural gas. -
Clean Energy Fact Sheet We All Want Affordable, Reliable and Clean Energy So We Can Enjoy a Good Quality of Life
Clean Energy fact sheet We all want affordable, reliable and clean energy so we can enjoy a good quality of life. This fact sheet sets out how we’re leading a transition from fossil fuels to cleaner forms of energy. Background Minimising or, where we can, avoiding financial EnergyAustralia is one of the country’s biggest hardship is part of the challenge as we transition generators of power from fossil fuels. Each to cleaner generation. We need to do this while preserving the reliability of supply. +800 MW year we produce around 20 million tonnes Rights to of greenhouse gases, mostly carbon dioxide Our approach involves supporting the renewable energy or CO₂, from burning coal and gas to supply development of clean energy while helping our electricity to our 2.4 million accounts across customers manage their own consumption so eastern Australia. they use less energy. Because when they do For around a century, coal-fired power plants that, they generate fewer emissions and they ~$3B have provided Australians with reliable and save money. Long term affordable power and supported jobs and renewable Supporting renewable energy agreements economic development. The world is changing with fossil fuel generation being replaced by Right now, EnergyAustralia has the rights to lower emissions technologies. more than 800 MW worth of renewable energy, combining solar and wind farm power purchase The way we generate, deliver and use energy agreements, and we half-own the Cathedral 7.5% has to change. As a big emitter of carbon, it’s Rocks wind farm. Of large-scale up to us to lead the transition to cleaner energy wind and solar in a way that maintains that same reliable and project in the NEM affordable access to energy for everyone. -
Draft Determination and the More Preferable Draft Rule by 24 October 2019
Australian Energy Market Commission DRAFT RULE DETERMINATION RULE NATIONAL GAS AMENDMENT (DWGM IMPROVEMENT TO AMDQ REGIME) RULE 2019 PROPONENT Victorian Minister for Energy, Environment and Climate Change 05 SEPTEMBER 2019 Australian Energy Draft rule determination Market Commission Improvement to AMDQ regime 05 September 2019 INQUIRIES Australian Energy Market Commission PO Box A2449 Sydney South NSW 1235 E [email protected] T (02) 8296 7800 F (02) 8296 7899 Reference: GRC0051 CITATION AEMC, DWGM Improvement to AMDQ regime, Draft rule determination, 05 September 2019 ABOUT THE AEMC The AEMC reports to the Council of Australian Governments (COAG) through the COAG Energy Council. We have two functions. We make and amend the national electricity, gas and energy retail rules and conduct independent reviews for the COAG Energy Council. This work is copyright. The Copyright Act 1968 permits fair dealing for study, research, news reporting, criticism and review. Selected passages, tables or diagrams may be reproduced for such purposes provided acknowledgement of the source is included. Australian Energy Draft rule determination Market Commission Improvement to AMDQ regime 05 September 2019 SUMMARY 1 The Australian Energy Market Commission (AEMC or Commission) has made a more preferable draft rule that amends the National Gas Rules to replace the current authorised maximum daily quantity (AMDQ) regime in the Victorian declared wholesale gas market (DWGM) with a new entry and exit capacity certificates regime. These certificates can be purchased by market participants at a primary auction run by AEMO to gain the benefits of injection and withdrawal tie-breaking, congestion uplift protection and some limited curtailment protection. -
Automate CP.Xlsm
FCAS Causer Pays Settlement Factors Issued: 10/12/2020 Period of Application: 27/12/2020 to 23/01/2021 Sample Period: 12:05AM, 8/11/2020 to 12:00AM, 6/12/2020 Queensland, New South Wales, Victoria, South Australia and Tasmania Region Causer Pays Factors Scheduled and Semi-Scheduled Aggregations Factor AETV Pty Ltd 0.013562453 AGL Hydro Partnership 4.012190653 AGL Loy Yang Marketing Pty Ltd 0 AGL Macquarie Pty Limited 0 AGL PARF NSW Pty Ltd 2.310470219 AGL PARF QLD Pty Limited 0.46800389 AGL SA Generation Pty Limited 1.849553623 Alinta Energy Retail Sales Pty Ltd 0.449145117 Ararat Wind Farm Pty Ltd 0.875407241 Arrow Southern Generation Pty Ltd And Arrow Braemar 2 Pty Ltd 0.042579354 Boco Rock Wind Farm Pty Ltd 0.433630577 Bodangora Wind Farm Pty Limited 0.382480317 Bomen Solar Farm Pty Ltd As Trustee For Bomen SF Trust 0.556490672 Braemar Power Project Pty Ltd 0.706700821 Bulgana Wind Farm Pty Ltd 0.837111039 Callide Power Trading Pty Limited 0 Cherry Tree Wind Farm Pty Ltd As Trustee For The Cherry Tree Project Trust 0.156136526 Childers Solar Pty Ltd ATF The Childers Solar Trust 0.080755682 Clare Solar Farm Pty Ltd 0.651235137 CleanCo Queensland Limited 1.758098911 Clermont Asset Co Pty Ltd ATF Clermont Solar Unit Trust 0 Coleambally Solar Pty Ltd 1.111648664 Collector Wind Farm Pty Ltd 0.185651799 Crookwell Development Pty Ltd 0.401146682 CRWF Nominees Pty Ltd As Trustee For The CRWF Trust 0 CS Energy Limited 0 Darling Downs Solar Farm Pty Ltd 0.875202842 Darlington Point Solar Farm Pty Ltd 0.660040796 Daydream Solar Farm Pty Ltd As -
Network Vision 2056 Is Prepared and in All Cases, Anyone Proposing to Rely on Or Use Made Available Solely for Information Purposes
Disclaimer and copyright The Network Vision 2056 is prepared and In all cases, anyone proposing to rely on or use made available solely for information purposes. the information in this document should: Nothing in this document can be or should be taken as a recommendation in respect of any 1. Independently verify and check the currency, possible investment. accuracy, completeness, reliability and suitability of that information The information in this document reflects the forecasts, proposals and opinions adopted by 2. Independently verify and check the currency, TransGrid as at 30 June 2016 other than where accuracy, completeness, reliability and suitability otherwise specifically stated. Those forecasts, of reports relied on by TransGrid in preparing this proposals and opinions may change at any document time without warning. Anyone considering this 3. Obtain independent and specific advice from document at any date should independently seek appropriate experts or other sources the latest forecasts, proposals and opinions. Accordingly, TransGrid makes no representations This document includes information obtained or warranty as to the currency, accuracy, from the Australian Energy Market Operator reliability, completeness or suitability for particular (AEMO) and other sources. That information purposes of the information in this document. has been adopted in good faith without further enquiry or verification. Persons reading or utilising this Network Vision 2056 acknowledge and accept that TransGrid This document does not purport to contain all and/or its employees, agents and consultants of the information that AEMO, a prospective shall have no liability (including liability to any investor, Registered Participant or potential person by reason of negligence or negligent participant in the National Electricity Market misstatement) for any statements, opinions, (NEM), or any other person or Interested Parties information or matter (expressed or implied) may require for making decisions. -
SEQ Retail Electricity Market Monitoring: 2017–18
Updated Market Monitoring Report SEQ retail electricity market monitoring: 2017–18 March 2019 We wish to acknowledge the contribution of the following staff to this report: Jennie Cooper, Karan Bhogale, Shannon Murphy, Thomas Gardiner & Thomas Höppli © Queensland Competition Authority 2019 The Queensland Competition Authority supports and encourages the dissemination and exchange of information. However, copyright protects this document. The Queensland Competition Authority has no objection to this material being reproduced, made available online or electronically but only if it is recognised as the owner of the copyright2 and this material remains unaltered. Queensland Competition Authority Contents Contents EXECUTIVE SUMMARY III THE ROLE OF THE QCA – TASK AND CONTACTS V 1 INTRODUCTION 1 1.1 Retail electricity market monitoring in south east Queensland 1 1.2 This report 1 1.3 Retailers operating in SEQ 1 2 PRICE MONITORING 3 2.1 Background 3 2.2 Minister's Direction 4 2.3 QCA methodology 4 2.4 QCA monitoring 6 2.5 Distribution non-network charges 45 2.6 Conclusion 47 3 DISCOUNTS, SAVINGS AND BENEFITS 48 3.1 Background 48 3.2 Minister's Direction 48 3.3 QCA methodology 48 3.4 QCA monitoring 49 3.5 Conclusion 96 4 RETAIL FEES 98 4.1 Background 98 4.2 Minister's Direction 98 4.3 QCA methodology 98 4.4 QCA monitoring 98 4.5 GST on fees 104 4.6 Fees that 'may' have applied 105 4.7 Additional fee information on Energy Made Easy 105 4.8 Conclusion 105 5 PRICE TRENDS 107 5.1 Minister's Direction 107 5.2 Data availability 107 5.3 QCA methodology -
Regulation of New South Wales Electricity Distribution Networks
REGULATION OF NEW SOUTH WALES ELECTRICITY DISTRIBUTION NETWORKS Determination and Rules Under the National Electricity Code December 1999 I NDEPENDENT P RICING AND REGULATORY T RIBUNAL OF N EW S OUTH W ALES I NDEPENDENT P RICING AND R EGULATORY T RIBUNAL OF N EW S OUTH W ALES REGULATION OF NEW SOUTH WALES ELECTRICITY DISTRIBUTION NETWORKS Determination and Rules Under the National Electricity Code December 1999 National Electricity Code Determination 99-1 December 1999 2 The Tribunal members for this review are: Dr Thomas G Parry, Chairman Mr James Cox, Full time member This publication comprises two documents: The Tribunal's determination on Regulation of New South Wales Electricity Distribution Networks under the National Electricity Code Rules made by the Tribunal under clause 9.10.1(f) of the National Electricity Code Inquiries regarding this publication should be directed to: Scott Young (02) 9290 8404 [email protected] Anna Brakey (02) 9290 8438 [email protected] Eric Groom (02) 9290 8475 [email protected] Independent Pricing and Regulatory Tribunal of New South Wales Level 2, 44 Market Street Sydney NSW 2000 (02) 9290 8400 Fax (02) 9290 2061 www.ipart.nsw.gov.au All correspondence to: PO Box Q290, QVB Post Office, NSW 1230 Determination Under the National Electricity Code December 1999 I NDEPENDENT P RICING AND REGULATORY T RIBUNAL OF N EW S OUTH W ALES 4 TABLE OF CONTENTS FOREWORD i EXECUTIVE SUMMARY iii SUMMARY OF DETERMINATION vii GLOSSARY OF ACRONYMS AND TERMS xix 1 INTRODUCTION 1 1.1 The -
What's Inside
™ AUSTRALIA MARKET GUIDE WHAT’S INSIDE SECTION 1: General market overview SECTION 2: Viridian and Click Energy SECTION 3: How to sign up © 2016 Viridian. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, is strictly prohibited. SEPTEMBER 2016 GENERAL MARKET OVERVIEW Brisbane Adelaide Sydney Canberra Melbourne ELECTRIC NATURAL GAS © 2016 Viridian. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, VIRIDIAN • AUSTRALIA MARKET GUIDE 2 is strictly prohibited. Market Snapshot The National Electricity Market (NEM) is the wholesale electricity market that delivers electricity to almost 10 million homes and businesses in Australia. Established in December 1998, it’s one of the largest geographically interconnected power systems in the world, covering a distance of approximately 4,500 kilometres through New South Wales, Queensland, South Australia, Victoria, Tasmania and the Australian Capital Territory. The aim of the NEM is to make sure electricity is available when it’s needed, in a cost effective and reliable way. There are three main participants in the NEM: • Generators, which are coal, natural gas and renewable power stations that sell electricity to the market. • Distributors, who own and manage the infrastructure (poles and cables) which bring the electricity to residential and business customers. • Retailers, who buy electricity from the market. They then sell electricity on to residential and business customers. Click Energy is an Energy Retailer in Australia. Out of the 10 million residential consumers in Australia, the following percentages have switched to a market contract:1 • Victoria: 88% • South Australia: 84% • New South Wales: 69% • Queensland: 46% What is a distributor? Distributors are a core part of the constant supply of electricity and gas into homes and businesses. -
Work Commences for Snowy 2.0
Autumn 2019 Work commences for Snowy 2.0 In this edition: Snowy 2.0 gets the green light Tailem Bend powers up Mick Edwards wins Apprentice of the Year Tumut's Gadara School gets a new bus WE WELCOME YOUR FEEDBACK: [email protected] 1800 623 776 ISSUE 44 Wallaces Creek Lookout Work commences for Snowy 2.0 CEO Paul Broad provides an update on our key achievements at Snowy Hydro in the last few months... What a few months it has been since our last ageing fleet of thermal power stations. In short, it edition of Snowy Hydro NEWS. Since December will keep our energy system secure. we have named our preferred tenderers for Snowy 2.0, received the NSW Government's Snowy 2.0 is not only a sound business planning approval for the Exploratory Works investment for Snowy Hydro, with more than 8% program, achieved shareholder approval of the return on investment. It also represents the most project and following all of that we commenced cost-effective way to ensure a reliable, clean construction. power system for the future. At Snowy we have a proud history and a strong When it is completed, Snowy 2.0 will be able to vision. Snowy Hydro, supercharged by Snowy 2.0, deliver 2000 megawatts (MW) of on-demand will underpin Australia’s renewable energy future generation, up to 175 hours of storage, and deliver and keep the lights on for generations to come. more competition that will keep downward pressure on prices. It’s an exciting time for our Company.