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Download Skytanking Life No. 14 / 2017 MAGAZINE FOR SKYTANKING EMPLOYEES No. 14 / 2017 Change Ready for a fresh breeze of change? 2 EDITORIAL SKYTANKING NEWS 3 No. 14 / 2017 Skytanking News Welcome to the New joint venture 14th edition of Malta – Skytanking started into-plane A320 aircraft destined for fuelling operations at Malta Frankfurt and Budapest. International Airport on Saturday 1st The new joint venture with Skytanking Life April 2017. Skytanking Limited is a Attard Services Limited joint venture between Skytanking from Malta was a project Holding GmbH and the Maltese that took up two years of company Attard Services Limited. development before the Skytanking Limited was awarded a final successful start-up. The main theme of this edition of But this edition does not only concentrate on licence by Malta International Airport Congratulations to Skytanking Life is change and what it means to us as business and operational goals; we are also proud to plc to provide ‘Fuel and Oil Ground Christoph Clemens, project employees of Skytanking that has seen so much support charitable causes, such as the project to handling Services’ in January 2016. manager, the Operations Support achieve a perfect start-up. change in its 15 years plus of history. upgrade the buildings at a primary school near the The first customer aircraft were Team and the fuelling specialists from Attard Services Limited is a Maltese headquarters of IndianOil Skytanking in Bangalore, successfully fuelled on Saturday Skytanking Italy. They worked very family-owned company that has been We take a look at the subject from the perspective of which will help young children to flourish at school morning, including Airbus A321 and hard against tough competition to in operation since 1979, actively Marquard & Bahls and the implementation of Project and have the chance to develop and grow. involved in the handling of petroleum SPRING throughout the group, and we hear from products and associated services. The senior managers and employees of Skytanking on Indeed, we have an exciting time ahead of us; full of company is a leading supplier in the how they see change in their professional and chances, development, growth and, of course, Skytanking Management automotive, industrial, marine and personal lives. change. We will not be able to achieve all we want to Meeting 2017 aviation sectors of the Maltese achieve without the occasional frustration and market. In this edition we are extremely pleased to take an without having to overcome a few obstacles along Hamburg – From March the 28th to the 30th, 2017, the senior group in-depth look at two of the more recent changes the way, but it will most certainly be worth it. management, consisting of the Managing Directors of Skytanking and affecting Skytanking; the expansion of Skytanking’s the leading supporting HSSE Project Manager of Marquard & Bahls, met New COO for Italy network resulting from the start-up of operations in I hope you will enjoy reading this edition of in Hamburg for its annual management meeting. During these two and Malta, and the establishment of Skytanking Ovenon Skytanking Life. a half days, the 14 participants talked about the requirements We are pleased to welcome Silvia joint venture in Turkey. Skytanking managers are expected to meet in the business and worked Cestola to the management team of intensively on developing a stronger business strategy for the entire Skytanking Srl in Italy. Silvia joined New technical and operational developments are group and evaluating the past years' group performance. Skytanking Srl as Chief Operating introduced to you by our Operations Support team in Officer on 20th March after a varied the Operations News section, including the new and distinguished career with Operations and Fuel Quality Control Manual, apron Paul Workman / Managing Director ExxonMobil in many downstream check-lists, the ‘train the trainer’ programme and Skytanking Holding GmbH and refinery roles. Silvia will report into-plane productivity. to Managing Director Roland Casali and will be responsible for the day- to-day operational business of Skytanking in Italy. In the evening, the Skytanking colleagues indulged in good food IMPRINT Skytanking Life No. 14/2017 Published by Skytanking Holding GmbH, Koreastrasse 7, 20457 Hamburg, Germany, and even a team cooking event. www.skytanking.com, Telephone +49-40-370 99 7454, Fax +49-40-370 99 7379 Email [email protected] Coordinator/Editor Sandra Weber Design raz design, Hamburg Print MediaDruckWerk Gruppe GmbH, Hamburg Published Two times a year 4 OPERATIONS NEWS OPERATIONS NEWS 5 Operations News We are good on check-lists – what’s next? New Skytanking Operations and In the past couple of years, some and flexible instrument that can devices with the new check-lists filling check-lists have been implemented by deliver spectacular results, gather system will be available for everyone, Fuel Quality the Operations Department to improve data quickly, and show trends and on request. Control Manual the performances and increase the analyses. level of control and safety on our We are putting our foot down towards operations. The project is not limited to field the future! The awaited revision of the Skytanking check-lists only though. Other Ops Manual has arrived. In the first The reason why check-lists may be paperwork and check-lists currently in part of 2017 the new Manual revision efficient in improving performance is use may be migrated to an electronic has been released. simple: when a task or a check platform in ATEX-certified Tablets make it easy to access the data involves multiple steps, it is likely to order to reduce There are two different options: paper and to analyse through a forget one or two and by ensuring, the timing for reporting system. copies and electronic ones, on PDF file. that any discrepancy of all the steps of analysis of the All copies are registered copies. The the tasks being checked are noted. data, reduce reason for this is not only to set a Each station will receive a numbered the use of control on the copies through the and registered folder. Even though the tool is easy and paper and be respective destinations, but also to efficient, when on paper, it has a limit: more eco- allow an easier tracking of reviews and analysis and/or sharing of the data is friendly. updates. In fact, paper copies will be neither efficient nor swift to carry out. updated through the delivery of the Actually the changed parts, as well as the electronic files will be replaced Easier consultation should be possible through a new set of To tackle this issue, the Operations project is for each assigned individual. tables of contents: analytical, by subject, and for all figures Team is currently working on a project about to face and tables. that aims to digitalise the main check- the testing The new Operations Manual is JIG12-compliant and includes lists (e.g. A-Z, Q-Check-List) through phase. Once more details about work procedures. Expectations are that The Manual will now include a number of standard an application installed on portable successfully the new manual may become a practical and useful operational forms too. We are looking forward to providing devices, providing an easy, powerful accomplished, reference for our operations in a way that it shows not only you all, on the basis of your requests, with the new what needs doing to comply with Skytanking and industry Skytanking Operations Manual soon. standards, but it also provides guidance on how work should be carried out. The milestones on which the project is based are: • ATEX-certified Tablets, to allow the use of the device in most of our working environments; • The possibility to capture information by various media, allowing the attachment of images too; • A huge reduction in paperwork and consumption of time; • An easy-to-use interface, which allows to work off- [ MANUAL PICTURE ] line too and synchronise the data afterwards; • Easy access to data to analyse through a reporting system; • Compatibility with existing databases (incidents, audits, training, etc.). 6 OPERATIONS NEWS OPERATIONS NEWS 7 Andrew Barnes at the first Train the Trainers course The first-ever Can hydrant Skytanking Train dispensers the Trainers course refuel without Skytanking Operations has now fully producing CO2? launched its online Learning Management System (LMS), and all Dream or Reality? employees will benefit from visiting and completing their allocated Different solutions have been training. Skytanking can ensure, and implemented and tested in the last give assurance, in an easier way that 20 years: full electric vehicle (UK), all employees have received the level static cart energised by solar panel of training necessary to develop the (US), underground refuelling required competence, wherever they station (SK), electrical turbine in may be in the world. the inlet fuelling pipe (GVA) … but should have the same level of trained and qualified as ‘Skytanking we continue to operate diesel The LMS is only one side of the training understanding, the Operations Trainers’, they can then cascade their dispensers on the majority of the management system, being theoretical Department wants to ensure that the knowledge and either train local European airports. and focusing on the knowledge delivery practical training given at site level is ‘Training Champions’ at their sites or aspect only, and our employees still proficient for everyone. To achieve even train everyone within their area It is actually impossible to imagine Great news for Skytanking: need hands-on practical training. this, the Operations Department will or region of competence. a full electrical vehicle that has a 5 fully automatic dispensers be asking the various assets and sites sufficient capacity to operate more will be built this year. It’s one thing to complete an online to nominate suitable employees to If you are interested in becoming a than 2 hours without to be reloaded training but completely different to become ‘Train the Trainers’ and to ‘Skytanking Trainer’, please speak during a period of more than 6 actually put PPE on and get physical invite these individuals to attend a with your Operations Focal Point or hours! with equipment on the field.
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