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1 0 - 2 1 9 9 7 Report and Social Balance 2017 ITALIAN CIVIL AVIATION AUTHORITY ENAC Italian Civil Aviation Authority

Report and Social Balance 2017 Vito Riggio PRESIDENT ITALIAN CIVIL AVIATION AUTHORITY

Alessio Quaranta DIRECTOR GENERAL ITALIAN CIVIL AVIATION AUTHORITY

Alessandro Cardi DEPUTY DIRECTOR GENERAL ITALIAN CIVIL AVIATION AUTHORITY

CONTRIBUTIONS I ITALIAN CIVILAVIATION AUTHORITY PRESIDENT Vito Riggio joint stock company and then partially -inmyopinion,successfullyprivatisedandtheother joint stockcompanyandthenpartially Above all, it is about being an institutional subject in communication with the supervising Ministry Above all,itisaboutbeinganinstitutionalsubjectincommunication withthesupervising abstract, putinapositiontograduallydevelopitsidentity intheworldoflegalentities. expectationtoensurethe update ofsomesafetystandards,andthen,inthe an international andlegislativedecisioninordertomeet About beinganbodycreatedthroughagovernmental it isaboutitsactualconstitution. About itsadministrativeandaccountingactivity;aboutwaytomeetexpectations,inoneword staff, oftheaircarriers,nationalaviationindustry, andsoon. oftheairports about itscapacitytoproposeandlistenthecommunity, thecommunityofadministration body beforethe31July1999.Itisaboutitsstructure,wayautonomyexpressed, anniversary, ineconomicpublic isclearlyoutlinedasnon-economicpublicbodytobetransformed That isnotjustthelegalstatus,which,fromfoundationactcelebratedintwenty-year physiognomy,like, consideringthatweknowitslegalform, structureanditissofamiliartous world muchmorethanthepast,whatwouldItalianCivilAviation Authority’s characterbe If wecouldapplythesameideaalsotolegalentities,agencies,authoritiesthatcrowdpresent target aswell.Thatiswhatwecalldestinyandthephilosopherdefinesdaimon. personality’s fundamentalareaandwhichdefinesthedeveloping advancetowardsthe and incollaborationwithotherentitieslikeENAV, ina bodywhichlaterhasbeentransformed connotation, abletoberecognised andappreciatedbythepublicopinionnot onlybythe All this thanks to its ability to convert theoriginalentities,RAI(ItalianRegisterofaviation), All thisthankstoitsabilityconvert air carriers,andthesector’sentities suchasairports, industry. elAi”withitssmall staff,inanewexperiencedprotagonist,withstrong international dell’Aria” Civil Aviationof Transports, “EnteNazionaledellaGente GeneralDirectorateofthe Ministry In otherwords,ENAC’s characterdefinitionis bondedwiththeeffectsofitsactualadministration, insiders. and Romano, whoexplainedusthatthe administrationandthereal actionsintherealworld with theconcreteness namedbythefathers oftheadministrativelaw, fromOrlandotoRanelletti that, in every human being,therearesomeinvariants,aconstantwhichcorrespondstohis that, inevery Leaving asideallthediscussionsandinterpretations,wecanagreethatprincipleimplies n thefamousfragment119,Heraclitusseemstosaythataman’s characterishisownfate.

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9 9 7 - 2 0 1 7 the extraordinary growth of traffic and airports expansion.Untilnow, growthoftrafficandairports the extraordinary itiswisetosay, butfor thanks tothefactthat,afterLinateaccident,there have beenzerodeathrecorded,despite sure withluckandmerits;asthoughmakingtheprotagonists feelalwaysmoreresponsible, investment and intherelationshipwith the passengers,under ENACcontrol,despitethe whichproduced impressiveresultsofquality,That isvalidfor thethreebiggestItalian airports, it isstillinexplicablewhythe technicalandeconomicregulationarestillunderthe samebody. something else. Plan which is still alive but every dayweakerinItaly,something else.Planwhich isstillalivebutevery evenif,atEuropeanlevel, creating astrongcollaborationwiththem,givingthepower tocoordinate,asplannedbytheEU However, inItalysomeone wasplanningtowickedlycelebrateENAC,replacing itwith law. Inotherwords,anelementofcharacterratherthanlegislative. the limitedsovereigntytreatedin1948ItalianConstitution. Itisabodythatobtainedprestige thedykes.NowadaysENACisadynamicEuropeanreality.overwhelmed It isanexpressionof and theglobalisationrevolutionisedgoalofjurist tomakefencecontainwordsand it shouldbe,butforsure,isnotwhatsomethought it wouldhavebeen.TheEuropeanisation organization andauthorofthemonographpublishedbyDemetra,ENACisnotyetwhatmaybe context, eventhankstothecollaborationofProf.SabinoCassese,whoisgreatinterpreter changing. Attheendofthisprocess,thatneedsamuchdeeperexaminationinotherspecific the relationshipwithairmanagingbodiesandoncereducedpersonnel,tofoster highly efficientfinancialsystem,orientedtoaninvestmentincreaseandthen,oncenormalised poorcauseofthelinearcuts,ENACwasabletodevelopa While theotherentitieswerecrying likeinourcase. was facedwithoutconsideringthedifferences,asmanytimesreported, destructive illusionwithoutresult;intheendeconomiccrisis,mostdevastatingever, which completely differentscenario,butactuallynotcoherentwithsomeone’s plan,afflictedby ofa ministerandtheaffirmation Authority, towardsthesupervising role overturning aservice inanIndependent there hasbeentheillusion,somehowclarifiedinliterature,tobetransformed competitive market,occupationalguarantees,competitivenessandefficiency;morerecently, involved notonlythemajorcompany, oncemonopolistic,andnowstillgoesanaffecting corporatism, differentiatedcompetencesandheterogeneousstyles.Thenitcamethecrisisthat body’s characterandtoletthefusiongoon,betweendifficultiescoming fromresistances, Towers’ ofthe shockandtotheLinateaccidentforus,inmeantime,suggestedformation The newmillennium,imaginedasahappytimethatimmediatelybecamepainfulduetotheTwin wanted torespect. none oftheexcellentministersthathavesucceededinlastyears(theybeen9)really spellmayhavepushedtosetastillvaliddate,but founding legislativedecree.Theanniversary 1ofthe asprovidedforintheignoredarticle transformation nature ifitrepresentsjusttheformal That iswhyinthetwenty-yearanniversary, Iamnotenchantedbythediscussionaboutlegal and confidencetothesurroundinguniverse. exasperate bureaucratisationthatisthemanagementskilltolightupactionsandgivehope subject’s innerlanguageandcomprehensionstructure,oftheprevalentculturaleducation, ofthe byananalysisofthewayfunctionsareperformed, is irrelevantifitnotsupported intoadream.Thejuridicaldefinition Therefore, theconstitutionwithoutadministrationcanturn explain usthenatureofsubjects,beyondtheirillusionsandconstitutionalexpectations.

more specialisedpersonnel,asrequiredtomeettheneeds. Much dependsontheabilitytouseavailableresourcesfillgapsandtrainalways worktoletthecharacterwehavebuilt,ifthereisany,its partners emergeandappear. thatENAC,itsstaffand manisresponsibleforhisface,itnecessary mention Camus,asevery However, sincetheendisyettocome,althoughtwenty yearsarealongenoughperiod,to businesses. again intheswamp,fear, inthehesitationthatcharacterisemanypublicandprivateItalian andEuropeanbodies.Sometimewesinkdown appreciated presenceduringtheinternational approaching succeeded.Astrong,real,constantprocessofglobalisationasshowedthe Sometimes itseemsthataprocessofbureaucracyreduction,speedingupandcommunity which givesbigexpectations.Inotherwords,wedonotreallyknowENAC’s character. Fiumicinoinparticular,Airports, whichhasbeenthebestinworld!AndCiampinoAirport, resultofRome’sclumsy attemptsofothersubjectssearchingforspace.Justthinktheimportant

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9 9 7 - 2 0 1 7 I the cost which permitted aninfrastructure developmentalwaysmoreoftenfinancedbythe the costwhichpermitted the ticket offices, to the establishment of a fees and charges system for the airports orientedto the ticketoffices,toestablishmentofafeesandcharges systemfortheairports Everything happenedanditishappening throughaleitmotiv,Everything whichplacesthepassengerand resources ofthemarket. its protectionatthecentreof thesystem,asunifyingelementofsubsystems whichwould congested airports, tothe definitionofasinglereferenceframeworkforthebookingsystem congested airports, In the light of the changes that affected the sector in the last twenty years it is necessary torethink In thelightof changesthataffectedthe sectorinthelasttwentyyears itisnecessary not haveanyrighttoexistwithout amobilitydemandfromthecitizens. with anEUlicence,tothecreationofatransparentsystem tomanagetheslotsonEuropean We movedfromthe liberalisationoftheEuropeanandnationalroutesaccessforcompanies intheForties. of thecommercialairtransport, by the international dynamicsevolutionand, inthepastyears,byworstcrisisfrombirth by theinternational Nineties withtheso-called“ThirdPackage”andstillnot completedsinceithasbeeninfluenced inthefirsthalfof Europeanmarket;ithasstarted liberalisation processoftheairtransport In Europe,duringtheseyears,wehaveseenaneffectiveimplementationandrenovationofthe full ofopportunities. This situationforcesthesystemof“OldEurope”tofaceanewrealitythatisnotsimplebut carriers. great investmentshailfromsuchasmajorordersofnewaircraftsbytheArabianPeninsula’s air ofthePersianGulfandSouth-EastAsia,whichiswhere Middle Eastregion,inparticular growthofthe AmericaandEurope;nowadayswecanseeanimportant between North/South Untiltwentyyearsago,itwasmainlybasedontherelations development ofworldairtransport. The alsoachievementoftheemergingmarketshasconsiderablycontributedtomoveaxis economy. contributingtothedevelopmentofaviationsectorandwholeworld enormously ideamakingitamasstransport, decades, haverevolutionisedthetraditionalairtransport Just thinkoftheimpetuoussuccessonmarketlowcostaircarriersthat,inlasttwo some axioms in functionoftheexpected development.Inparticular, itwouldbeneeded to go and deepchangesatgloballevel. ofthenationalandEuropeancivilaviation n thetwentyyears,therehavebeenatransformation ITALIAN CIVILAVIATION AUTHORITY DIRECTOR GENERAL Alessio Quaranta

the Italiancivilaviationadditionaltwentyyearsfullofchallengeslikeonesjustpassed. In thehopethatwholesystemmayfinditsbalanceinashareddevelopment,Iwanttowish areas. not beaguaranteeforthefuture,consideringgrowingrateinbothtraditionalandemergent of tranquillitybuttheymay newemploymentsgiveasort The samerecentmeasuresthatpermit to acarefulsimplificationoftheactivitiesthatallowedbetterusepersonnel. wonalsothanks to ensureitsfunctions,hasbehighlighted.Thechallengebeenpartially answers inresponsetothestaffreductioncausedbypublicspendingcuts,ENAC’s effort With regardtoENAC’s abilitytointerpretthemomentandfindmostefficienteffective allowed theItaliancivilaviationsystemevolutionreinforcingENAC’s central role. outlook;competencesthathaveincreasedduringthetimeand the Parliamentwithlongterm We oftheoriginalcompetencies giventoENACby mustalsorememberthewidearticulation of currentsituation. fromthepastexperienceandaclearanalysis future; afuturetobeimaginedandbuiltstarting contributions inthetwentyyearsascivilaviationauthority, thereisalsotheneedtothink sectorisclear,If thematuritylevelreachedbyairtransport thanksalsotoENAC’s constraints. that moreandrequirewideintegrationsalliancesbearwithdifficultygeographical despite theinnovativeatmosphere.Itshouldberevisedconsideringnewcommercialdynamics in theninetiespursuedobjectivetoovercomenationalismmaintainingsomeprotectionism For example,theclauseonsubstantialownershipandeffectivecontrolofaircarriersthat are notvalidorcuttingedgeanymoreinasectorcharacterisedbyanunprecedenteddynamism. beyond someconceptsthatwereatthebasisofEuropeanliberalisationprocessandwhich

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9 9 7 - 2 0 1 7 A In thisrespectweaskourselvesifandhowthesafety has changedoverthislongperiod,ifthe the results. and institutionalchangescanbeanelementofdevelopment oracriticalissueonthebasisof system safetylevelhasimproved ornot.Ithinkthattheanswertofirstquestion ispositive innovation and the differences between the industry organisations in terms ofcomplexity and organisationsinterms innovation andthedifferences betweentheindustry safetyhasobjectively changed.Todaybecause theregulatory itisgoingtowardsanew The changehappenedinEuropehasbeenepoch-making becauseaEuropeanauthoritywith with thechangesofoperationalmodelsconnected tothestaff’s culturalaspects. framework tomakeitcoherentwiththeEuropeansystemandwideEASAregulations,together and liberalisedmarketrules;thesamecanbesaidofENACthathadtoreshapenational providerstothenewsafety operatorstoairservice manufactures totheaircarriers,fromairport industry, thewholeairtransport It wasnoteasytoupdateandtransform fromtheaircraft operations andprocedureswhichhadtobereplaced. ofthe several anddifferentnationalcodesstrictlybondedwiththeculturewhichbecamepart theovercomeof framework sharedbyalltheEUMemberStates.Itpermitted regulatory oftheEuropeaninstitutionsandnationalauthoritiestoreachanewharmonised and efforts andairspace.Achallengingroutethatneededyearsofintensework competences aboutairports design, buildingandmaintenance,toflightoperations,crewlicencesand,atalaterstage, competences’ devolutionfromthenationaltoEuropeanlevel,aircraftairworthiness, and Transports tobuildthecommonEuropeanhome.Intheseyears, wehaveseenacomplete oftheInfrastructures an ENAC’s andasimplecoordinationwiththeMinistry activeparticipation systemshave been laiddown.Itallowed policyabletocompetewiththeinternational transport achieving thesafetylevelsexpectedbycitizens.Inthisperiod,foundationsforaEuropean Italian andforeignercitizens.Thisleadstoreflectontheactivitiescarriedout,aboveallin formulation, leaving theprescriptivemodelthatoftendoesnotconsiders thetechnological formulation, operational environment toembraceanew approachbasedonthe evaluationofrisksandthe wide competenciesoverlappedthenationalauthorities askingtheirhelptobuildamore performances of operators, the so called “performance basedregulation”. Thistrendpredicts ofoperators, the socalled“performance performances tasks execution in a concept of partnership andcollaboration.Asknown,bigorganisational tasks executioninaconceptofpartnership integrated Europeansystemwherethenationalauthorities arealsoinchargeofsomeEASA way of transport, it has become a mass transport enriching themultimodalofferfor ithasbecomeamasstransport way oftransport, years tookthecivilaviationsystemtoaleveloffullmaturity:frombeinganexclusive s inallhumanevents,togetherwithmaturitytherecomesthetimeforstock.Thelasttwenty ITALIAN CIVILAVIATION AUTHORITY Alessandro Cardi DEPUTY DIRECTORGENERAL evolution, actively participating, beingoneofthecreators,andachievingresultssometimesbetter evolution, activelyparticipating, of theresources.Italyasacountry, withENACandtheothercompanies,followed theEuropean approaches, investinginthequality mistakes andprovidingitselfwithnewtoolsregulatory fromitsown twenty years.Theentiresystemhasbeensubjectedtoastrongevolution,learning EASA systemfoundationletthehaveaconsiderableimprovementofsafetyinlast I thinkitcanbesaidthatthecompetencedevolutionfromMemberStatestoEUand included, iseffectiveandproactivetakingtherelatedresponsibilities. component,ENAC mayevolveonlyifevery A complexsectorliketheoneofairtransport approvalandsafetyoversight. of certification, technology, ofthecivilaviationaction theaviationoperators’awarenessandconstanteffort institutions andthesector’s industry. Moreover, thesegoalsmaynotbereachedwithoutthe These goalsgivehopeforthefutureandpresupposeaconstantstrongbondbetween millionflights, inthepastyears. every America)wheretherecurrencewasten timeshigher,carriers (EuropeandNorthern oneevent air tenmillionflightsforthewestern thatrecordedoneaccidentevery commercial airtransport during theyears,levelsneverseenbefore.Aproofofthatishighsafetylevelreachedin toensure thesafety,industry agrowthofallthecivilaviationsectorshastobenoticed,reaching, On theotherside,aboutENACregulationactionresultsandabilityofairtransport European context. burdensome forENACwhichhastoensureahighspecialisedstaffnotbeisolatedbythe demandingforthestaffand get andmaintaintherequiredlevels;trainingcoursesthatarevery inspective ENACstaffhaschangedtoenrichtheirabilitiesthroughhighleveltrainingcourses in thelasttwentyyearssamewayasprofessionalprofileofspecialisedand ofthesinglecompanies.Forsuremanagementsafetyhasdeeplychanged performances activitiesandtothe oriented towardstheevaluationofriskconnectedtosupervised activitiesthattodayare A similarapproachhasbeenusedfortheoversightandsupervising from it. principles, leavingtheprescriptivecomponentforthosestandardisedsituationsthatmaybenefit another seasonofchangesthatwilltakethewholeregulationframeworktousementioned efforts to realise the considerable change in the airport sectorwhich,aftertheLinateaccidentin torealisetheconsiderable changeintheairport efforts With regardtosafety, ithastobehighlightedtheintenseENAC’s managingbodies’ andairport stageofthesector.than theEuropeanaverage,inevery 2001, showedsomecracksinboththeinfrastructure standards andtheinstitutionalroles In a few years the system moved from a situation where standards and regulatory requirements In afewyearsthesystemmoved fromasituationwherestandardsandregulatory competences. ENAC’s morepreciseregulationanddefinition ofthesafetyleveltoachieveandabilities toan singleairport, were notunivocal,generating aheterogeneousrealityconnectedtoevery Moreover, systemtomake aqualitativeleapinthe transition totheEUReg. itallowedtheairport system abletocorrectthediscrepancies. and competencesrequired toobtainacertified

139/2014, realised in2017linewith theEuropeanexpectations.

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9 9 7 - 2 0 1 7 competitiveness. is requiredtoensureandadamagetheoperatorsthathavedealwithstrong overload isprovoking,andwillprovokeinthefuture,potentialdeficienciesoversightENAC lack ofspecialisedpersonneliscausingdelaysintheapprovalsandauthorizations.Theactivity and withthecorrectlevelofin-depthproblemsanalysis;indeed,alwaysmoreoftenstructural considerably affectedtheENAC’s industry capacitytoprovidetimelyresponsesthetransport It isfairtohighlightthatthenationaleventsaimedatcontainingpublicspendinghave 7 ANNI 1 0 - 2 1 9 9 7 12

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9 9 7 - 2 0 1 7 Programme) - ICAO when the structures National Aeronautical Registry andCivilAviationProgramme) -ICAOwhen thestructuresNationalAeronauticalRegistry General Directorate had just started acomplexconvergence progressinthemanagementofits General Directoratehadjust started In May2000,ENACfaced thefirstauditofUSOAP(UniversalSafetyOversight Audit States are192. From thebeginning,ICAOhaspublished19technical Annexesthatdefinethestandardsand airtravel. international The ICAO audit focused on the safety regulatory andorganizational aspects,inthat timelimited The ICAOaudit focusedonthesafetyregulatory functions onflight safety. the recommended practices for the international civilaviationoperations.Tothe recommendedpracticesforinternational thisday, theMember transport. passengers. TheENAC’s activityhasensuredagrowththatgiven Italyahigh-qualityair careofthe toeconomicregulation,fromairspaceenvironment,withparticular from airports fromsafetytosecurity, industry: componentsoftheairtransport and 2017,ofthemostimportant The editorialabouttheENAC’s twentyyearswantstodescribetheevolution, between1997 byintegratingthemoretraditionalrailwaysandroads. enriches themobilityopportunities, over 174millionin2017Italy. socialclass, Theairplane,nowadaysaccessibletoevery course oftimeithasbecomeamassphenomenonwhichmoveshundredsmillionspassengers, wasanelitesector;overthe tohighlightthattwentyyearsagotheairtransport It isimportant control theItaliancivilaviationsystem. that doesnotburdenonpublicfunds,providedwithlegalmeansandinstrumentstorule autonomy:anindependentauthority setup providedwithfinancial,organizationalandregulatory theevolutionofwholedivision,creatinganewactorininstitutional felt asnecessary ENAC’s foundationhasrepresentedthesynthesisofItalianParliament politicalwill,which andcontrolofcivilaviation. certification Italian singleauthorityinregulation,supervision, from2004, ENAChasbecomethe plantorearrangetheItalianairtransport, transformation ofanimportant dell’Aria”. Throughtheadditionofnewcompetencesonairspaceaspart and“EnteNazionaledellaGente ofTransports, NationalAeronauticalRegistry Ministry organisations, eachonewithitsownprerogative:CivilAviation GeneralDirectorateofthe occurred underLegislativeDecreeofJuly25,1997,250/97,bringingtogetherthreepre-existing system inthetwentyyearsfollowingfoundationofENAC-ItalianCivilAviation Authority, andSocialBalance,wesetouttoillustratethedevelopmentofairtransport In the2017Report YEARSAFTERENAC’S FOUNDATIONTWENTY The air transport safety acquired international relevancewiththeChicagoConventionin1944, safetyacquired international The airtransport SAFETY Organization (ICAO),aspecializedagencyoftheUN charged withcoordinatingandregulating when the Convention on International Civil Aviationwhen theConventiononInternational CivilAviation establishedInternational the SafetyOversightispercentageofEffectiveImplementation -EIofthestandardsand showing positiveresults:theelementthatprovesacivil aviationauthoritycompetencetoensure and The ICAOauditofENAChavebeenrepeatedin2006 and2011,includingairports the world. At thebeginning, onlyafewresourceswere involved,currentlymore than100organismsand andnationalairtransport. contribution to aviationindustry recommended practices(SARPs),containedintheTechnical annexesoftheChicagoConvention comparable orlowerthantheEuropeanaveragefor lasttenyearsandamongthelowestin airspace surveillance andplanecrashesinquiries(AirInvestigationBoard -ANSVcompetence), airspace surveillance participation to international foratopromote nationalregulationsandpoliciestoprovideits tointernational participation Civil Aviation.on International Thevaluehastobeashigh aspossible:theItalianEIiscurrently The painfulexperienceofthe8 operating, managingandmotivationalgrowth. bytrainingprocessesinvolvingnotonlyregulations,butalso experience havetobesupported weachievedtheawarenessthatbasicpreparation andtheprofessional Furthermore, management. and mentalitiestocombinegetridofadualismthatdidnotfacilitateanefficientsafety alloweddifferentroles processes, inthetrainingcoursesandlaterairports, surveillance and The teamworkoftheengineersandflightinspectorsinoperators’certification companies andvalidprofessionallicenses,wasfundamental. of operationalfigures-flightinspectorswithpreviousworkingexperienceforairtransport processes),therecruitmentofaconsiderablenumber participation and international surveillance resources butnottocovertheneworganizationalneedsimposedbyimprovedregulatory, ofhuman In additiontothedevelopmentoftechnicalfunction(atthattimeenoughinterms totheEuropeancontextsasanEUmember.take part reason, theysaid,“EuropejoinedItaly”andnotviceversa,meaningthatItalywasobligedto processes.Forgood oftheEuropeanregulationandcertification the MemberStatestobepart twoyearslaterwiththeEURegulation1592/2002,whichestablishedneedfor and itborn At thattime,thecreationofEuropeanAviation SafetyAgency(EASA)wasalreadyoutlined knowledge coherentwiththecompetencesoflocalandEuropeanentities. expectedactions,withskillsand with appropriateresourcesforthenationalandinternational of astructuredapproachtosafetyrulesandunivocalorganizationpresideoverthesector audit,beyondthequitepositiveresults,showedimportance The above-mentionedexternal pointofview.safety sectorwascontrolledonbothruleandaviationorganisationssurveillance LEG, ORG,PEL,OPSandAIR)specificteststoshowtheICAOteamthatItalianflight (fivesections: usingavoluminoussurvey to flightlicences,operationsandairworthiness, All these factors contributed to reach a remarkable result in terms ofplanecrashesrateinItaly,All thesefactorscontributedtoreacharemarkableresult interms lack. surveillance andtechnical normative opentocommercialtraffic,fixinganimportant all theairports of and,inthefollowingthreeyears,tocertification emission tobuildandmanageairports, To fulfiltheinstitutionalmandate,oneof ENAC’s firststrategies hasbeentomaximisethe 89,22%, considerablyhigher thantheworldaverage(60%)andamonghighest inEurope. th

October 2001Linateaccident,ledtoENAC’s Regulations

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9 9 7 - 2 0 1 7 to collecttheaviationevents(crashesandinconveniences), eE-MOR,thatisattheforefrontin The biggestchallengethough,wasforthecivilaviation tofindstrategieswiththeaimofkeeping Europe. force andENAV, theStateSafetyProgramme–Italy, publishedin2011andnow atits3 authorities to develop, together with the Ministry ofInfrastructuresand Transport, ANSV,authorities todevelop,togetherwiththeMinistry theAir Thanks toSafetyManagementSystemintroduction,ENAChasbeenamongthefirstEuropean organizational andtechnicalskillsasnationalprogrammecoordinators. their personalandteammotivation.Ithasbeenasuccessfulideatochoosethebestonesfor qualify thestaff,forspecifictechnicalactivities,withoutabackground,byleveraging inspectorsforrampinspectionsshowedthatitispossibletoenhanceand The useofairport EU SafetyList,Europeanregulation2111/2005. sourceforthe contributiontotheEuropeaninspectionsdatabase,whichisprimary important per year, beingoneofthebestauthoritiesasnumberandqualityinspections,givingan IncollaborationwithENAC,theyhavedone800-1000inspections the mainnationalairports. inspectorsqualifiedaccordingtoEuropeanstandards,locatedin been mainlyemployedairport In SAFA programme,whosepresidentfrom2004to2008hasbeenanENACmanager, have within ECACandthenabsorbedbyEASAin2008. oftransit,born Aircraft), whichconsistoframpinspectionstheforeignerairplanesinairports toSAFAENAC hasbeenoneofthefirsttotakepart Programme(SafetyAssessmentofForeign regulations andoftheirapplicationcomparedtotheneighbouringcountries. caused complaintsingeneralaviationconnectedtothepreventivenatureofnational theeliminationofdifferencesinregulationsandapplications,whichhavealways It permitted framework. andsurveillance contribution -replacedtheJARandnationalrulesmaderegulatory From 2004,theintroductionofEuropeanrulesdevelopedatEASA-withENAC’s specialist experience, trainingandparticipation. sign ofthegrowthcompetences,skillsandauthorityachievedthroughinternational fora(presidentofthebody,roles intheinternational committees,teamworkcoordinator)asa overtheyears,aconsiderablenumberofENAC’sFurthermore, employeesreachedmanagement andcompositematerials,bothdeceasedprematurely.Bruno Moitreinaircraftairworthiness given byEng.GiulianaTamburro inavionicsandremotelypilotedaircraftsystemsbyEng. The Italiancontributionsduringtheforahavealwaysbeingremarkable:amongothers,those not occasionalforaatICAO,ECAC,EU,EASA,Eurocontrol,etc.,overseetheairsafetyfield. In theknowledgeofsafetymanagementprinciples, ENAChasintroducedacomputersystem recent pastandthisiswhere alltheregulationsaboutorganizationaland monitoring of As known,inresponseofan increasinguseofairplanes,thesafetyimprovement isbasedon crashes regardlessoftheconsideredperiod)cannotbe achievedinanyhumanactivity. technical, humanandorganizational factors.Thesehavebeensubjectofconsideration inthe the safetyvaluesatsociallyacceptablelevels,bearing inmindthattheabsolutesafety(nofatal In 2014ENACintroduced the RiskManagementtoimplementSafety System riskoriginate(RiskBasedOversight). undertakings not only for aircraft operators, training centres and airports butalsoasorganizational tool, not onlyforaircraft operators,training centres andairports rd edition. towers and the operational management of the airport. Therefore,thecybersecurityisan towers andtheoperational managementoftheairport. itself (controlsandon-boardassembly),otherareaslike theconnectionswithairtrafficcontrol additional elementoftheterrorist attacksescalation,abletobreakthechaincausing adomino Nowadays we are in a structured regulatory environmentthatestablishesspecificobligations Nowadays weareinastructured regulatory system. effect andaffectingthereliability ofthetransport and conditions for the passengers to access the air transport: there have been important changes therehavebeenimportant and conditionsforthepassengers toaccesstheairtransport: in the last twenty years, when the habits of the air transport usersradically changed.Inthepast, in thelasttwenty years,whenthehabitsof theairtransport The 11 situation wheretheyarereadytodieinthenameofaterroristic-politicalreligiousideal. moved fromapastwherethehijackersneededanescaperouteafterhijackingtonew showedthattheterrorists’mentalitywasconstantlyevolving;justanexample:we News reports securityhavemadeinappropriatetheinstrumentsindicatedbypreviousconventions. transport ofcriminal actsagainst emerging phenomenonofterrorism;inthefollowingyearsnewforms Tokyo (1963),TheHague(1970),Montreal(1971)Conventionswere aimedtofacethe aircraft”). onboard to facehasbeentheaircrafthijacking(Italianlaw694/74“Regulationoffirearms problem securitytopreventillegalactions,fromtheseventies,maininternational and airport ofsecurity,In terms theground,on-board understoodasthesetofallactivitiesconcerning SECURITY complex challengesinthecrucialsectorofcivilairsafety. A gap-fillingactionisfundamentaltofacewiththesamecapacityshowedinlastyears inspectors). oftheairsecurityspecializedstaff(engineersandflight preventing agenerationalturnover Unfortunately, from2011,thereductionofpublicspendingsloweddownauthoritygrowth, of riskandonthesubjectcharacteristics. organizationalcomplexity, activitybasedontheundertakings optimised surveillance onthetype answering totheEuropeanstandardsrequirements.Moreover, itislayingthefoundationsforan undertakings, plansofthecertified evaluation totheinspectiveactivitiesofsurveillance With regardtoRiskBasedOversight,ENAChaselaboratedanditisapplyingtherisksystem give itscontributiontoimplementpoliciesandstrategiesimproveflightsafety. hasto In recognitionthattheorganizationasawhole,andnotonlyitstechnicaldepartment, processes tothemanagementandadministrativeprocesses. andsurveillance developing itsownriskevaluationsystemapplicablefromtechnicalcertification a PanAmericanaircraftoverLockerbieinDecember1988) haveprovokedashockinpeople’s The heavy digitalisation that involved the whole sector in the last years has concerned theaircraft The heavydigitalisationthatinvolvedthewholesectorin thelastyearshasconcerned airline companiesandthelastfrontierofcyber-attacks. civil aviationauthorities.Fromthispointofview, thelegislationhasbeenalwaysmorestringent securitybythepoliticalinstitutionsand minds andaglobalreconsiderationoftheairtransport only the aircraft but also the whole system needed protection: airports, airnavigationservices, only theaircraftbutalsowholesystemneededprotection: airports, to facemorecomplexcasesandawiderspectrumof potentialwaystoattack.Therefore,not th

September 2001terroristattacksintheUSA(andpreviouslyexplosionairof

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9 9 7 - 2 0 1 7 a specific norm toregulatetheachievement andthemaintenanceofqualificationsecurity a specificnorm minimise the risk of terrorist attacks within certified entities (airport operators, service providers, operators,service entities (airport minimise theriskofterrorist attackswithincertified qualified staff,whichguarantee theprogrammesfulfilment,andapplicationof measuresto Today sectorisobjectofanincreasingnumberauditorsand thesecurity intheairtransport instructor. aircraft operators,etc.). practical andoperationalupdateshavetotakeaccount oftheevolutionspeedterrorists’ adopted inItalybyENAC,highlightthatthebattletowinisagainsttime;legislation, The rapidchangeofEUlegislation,nationaldispositionsand,consequently, oftheprocedures efficient andupdatedinordertocontrastpreventillegalactsagainstcivilaviationsecurity. The legislativeprocessshowsthatthesecurityregulationsareinconstantevolutiontobealways withthePolice,isclear.collaboration withotherstateauthorities,inparticular community rules,behavioursandcapacitiesofthenationalauthorities,ENAC’s success,in bytheEUCommissioninspectionsaimedatverificationofimplementation confirmed resources andcaredaboutthetrainingofitsstafftheirskillsdevelopment.Today, as In thiscontext,ENAC,sinceitgottheroleofItaliancivilaviationsecurityauthority, invested measures, arecollectedintheRegulation300/2008,oftenupdated. Nowadays therulesemanatedbyEU,whicharereferenceframeworkforallsecurity Doc. 30ECAC. for thecivilaviationsafety”;itwasdividedinto13thematicareasbasedonRecommendations At Europeanlevel,theRegulation2320/2002wasapprovedanditestablished“commonrules application areas. in2002anditwasdividedby The firststructuredNationalSecurityProgrammewasborn T 02/10/2001,ENACtooktheroleofAuthorityforsecurityandC.I.S.A.presidency. Security Committee)wascreated,andafterSeptember2001attacks,withMinisterialDecree107 In Italy, CommitteeforSecurity(nowNationalCivilAviation inthenineties,C.I.S.Interministerial despite theterroristattacks. growth isstillarelentlesseconomicalphenomenonthattendstodoubleinthenexttwentyyears, and theycontributedtorecoverthesystemcredibilityitsattractiveness,sinceairtraffic accessusability,barriers withanimpactonthetransport safer buttheyhavemadethetransport advance thepotentialdangersoverseveralchecks.Theseadvancedchecksrepresentadditional tointerceptin measures havebeentakentoavoidtherepetitionofsimilarphenomena,trying September 2001attacks,whentheairplaneshavebeenusedasweapons,precautionary –notconsideringhijacking.After considered theintrinsicsafetyofmeanstransportation the boardingandaccesstosecurity-restrictedareaswaseasierlessstructured, ENAC, topledgethebestsecurityculturedissemination, throughaqualifiedteachingstaff,issued Therefore, the training and updating of the thousands of airport securityguardsisfundamental. Therefore, thetrainingandupdatingofthousands of airport risk ofterroristicactions. techniques; onlyawell-plannedandsharedactionofcontrast canbeappropriatetopreventthe The sustainable development of the airports structures had a particular attentionintheMaster structureshadaparticular The sustainabledevelopmentoftheairports qualityofferedtotheusers. thathaveupgraded thearchitecturalandservice airports Plans evaluationandapprovalprocess,inaccordance withENACmissiontoprevent,reduce extensions ofRomeFiumicino,MilanMalpensaandVeniceone onlyneedthinkoftheterminals and avoid that the air transport developmentmaydamagetotheenvironment.Afundamental and avoidthattheairtransport theimmediateimplementation oftheprojectinexpectedtime.ToPlans permit this, support of environmentalandurbanisticcompatibilitybyacquiring therelatedauthorisations,Master Upon completionoftheMasterPlanapprovalprocessthatimpliesexecutionverification ofnationalinterestandtheNationalPlanforAirports. defines alistofairports coherence betweenthedevelopmentstrategiesandPresidentialDecreeno.201/2015that managingbodies,byverifyingthe ENAC approvestheMasterPlans,preparedbyairport plan, atthebasisofPlanningAgreements. intervention has theguidinginstrumentstorealiseupgrades,consistedofMasterPlansandshort-term In twentyyears,wemovedfromalackofdetailedplanningtosystemwhereeachairport developmentinatimerange. boundaries byensuringaharmonic are describedintheMasterPlans.Therefore,Planslocateworkswithin theestimatedtrafficvolume, upgrades,definedtosupport mediumandlong-term short, the airport DevelopmentPlan).Themaintechnical,planningandfunctionalcharacteristicsof Plan (Airport opentocommercialtraffichaveaMaster that hasbroughtalmostthetotalityofairports A correctprojectplanhasbeenachievedinthelastyearsduetoanaccurateENAC’s activity needs. outnotbeingadequatetotheairport during theyears,theycouldhaveturned wereaccurateandsometimesexpensive,but the trafficestimationofgrowth.Theinterventions planandwithoutconsidering to thenecessitiesofmoment,withoutamediumandlong-term wereplannedandrealisedaccording Until theendofnineties,strengtheninginterventions qualitylevel. service development prevision,representtheguidingprincipletomaintainoperationalsecurityand infrastructuremeasures,whichaccordingtothetraffic appropriate planningoftheairport network.Itsdevelopmentcannotbeseparatedfroman which istheaccesshubtotransport infrastructuraldevelopment, A fundamentalelementfortheaviationsectorgrowthisairports markets. exchanges betweentheinternational sustaining citizens’mobility, networkandtheeconomic theaccesstoglobaltransport The aviationsectordevelopmentisoneofthemaindrivercountry’s socio-economicgrowth, The airportplanning AIRPORTS step intheMasterPlanapprovalprocessisEnvironmental ImpactAssessment,madebyENAC as proposingentity, ofCultural and ofEnvironmentandatMinistry anddisclosedattheMinistry

Nowadays almost all the airports haveaMasterPlan andanEnvironmentalImpactAssessment; Nowadays almostalltheairports Environmental Heritage.

new worksrealisationtakes placeintheutmostrespectofenvironment,byensuring allthe activities aimedatmitigating theimpactgeneratedbyrealisationanduse.

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9 9 7 - 2 0 1 7 The goal was to transform the airports inaplaceofbusinesstoattractprivatecapitals,make theairports The goalwastotransform on publicownershipandliberalisationofgroundhandling. capital companies of services managementsandinfrastructurerealisation, eliminationofcaps capital companiesofservices profit allowingtheinfrastructuresimprovementwithout charge fortheState,increasingsafety concession wheretherelationship regulationoriginatesfromanegotiatingactivity whereprivate with the ministerial decree 521/97 based on three important elements: externalisation tospecific elements:externalisation with theministerialdecree521/97basedonthreeimportant The reforms of airport concession system have started withtheLaw537/93andimplemented concessionsystemhavestarted ofairport The reforms with morefreedomtooperateinthemarket. the concessionhaseffectoftransferringthesetasksandresponsibilitiestoaprivateentity development.Inthisregard, services for ensuringtheCountry’s infrastructuresandairtransport responsibility Through theinstrumentofconcessions,publicadministrationfulfilsprimary Concessions andPlanningAgreements of nationalemergency. elementfortheCivilDefencestrategies,beingimmediatelyusableincase represent animportant structures,upgradedtohaveabetterresilienceincaseofcatastrophicevent, The wholeairports earthquake. toreach anoptimalbuildingresponseincaseof buildingshasstarted improve theairport in Italy. to Inparallelasystematicplanningandrealisationofstructuralinterventions a specificseismicverificationactivityofthestrategicbuildingsallcommercialairports managingbodies, With togetherwiththeairport regardtoseismicrisk, ENAChasstarted, environment andacorrectcost-benefitratioperceivedbythepassenger. (LoS)tothepassenger,proper LevelofService highlevelsofsafety andsecurity, respectingthe activityhasbeenaimedatensuringa In theproject-developingphase,technicalsupervisory passenger andaccompanytheoutgoingbyentrancethatiscity’s businesscard. spaces,toreceivetheincoming arrangementsandinternal the facades,volumes,external thearchitecturalqualityhasbeentreatedduringdesignof terminals, Referring totheairport through thepromotionoflocalculturalelementsandexcellences. developmentasanarchitectural-urbanisticorganicsystem,integratedwiththeterritory the airport capableofhelping the bondbetweenshapeandusetowardstechnicallyqualityinterventions, managers, duringtheplanelaborationandevaluationphases.Suchactivitywantstoaddress byaconstantcollaborationensuredtothearchitectsandairport proposed interventions, evaluation andapprovalhasbeen,intheyears,orientedtoarchitecturalqualityof The institutionalactivitydirectedbytheENAC’s workprojects technicalstructuresintheairport Planning andlevelsofprotectionserviceofferedthepassenger outlining the concession as an undertaking public service entrustment; itrepresentsaconstitutive publicservice outlining theconcessionas an undertaking where, beside the identification of the airport managing bodyasthemainelementof where, besidetheidentification oftheairport The transformation has been stated in the art. 704oftherevisedItalianAirNavigationCode hasbeenstatedinthe art. The transformation quality.levels andtheservices infrastructural development strategies,enhancedthebusinessandorganisational aspects,by The management’s concession systementrustmentfrom a publicheldcompany ofairport reform and publicaspectscoexist. The Planning Agreements regulation, as a support of the public service concessions, starts from concessions,starts ofthepublicservice The PlanningAgreementsregulation,asasupport of InfrastructuresandTransport’s hands. The Interministerial CommitteeonEconomic Programmingresolutionof24April1996isthe The Interministerial updatingtheonaregularbasisin2000,2005,2007 and2009. public service, Interministerial Committee on Economic Programming that offers the first guidelines to norm the CommitteeonEconomicProgramming thatoffersthefirstguidelinestonorm Interministerial balance conditions, sothatthecontractor meetsthecommitmentsthey havemade. foundation of the economic regulation of public services inItaly,foundation oftheeconomicregulationpublicservices calledGuidelinesforpublic services regulation “Linee Guida per la regolazione dei servizi dipubblicautilità”. It represents regulation“LineeGuidaperlaregolazionedeiservizi services the productivity, efficiencyandquality targetssettingandintheidentificationoffinancial the private entity as support ofthenationalpublicpolicieswhichremaininENAC’sthe privateentityassupport andMinistry andtheprofitthatremunerate investments, infrastructureoperatingcosts,qualityoftheservices ofthe EconomyandFinance.ThePlanningAgreementisthemediationbetween Ministry ofInfrastructuresandTransport andby subscribed byENACandapprovedtheMinistry as totalmanagerofsafetyandefficiencythewholeinfrastructureisPlanningAgreement, managingbodytheroleandresponsibilities A fundamentaltoolinordertogivetheairport process ofthemaincontractor. about thesafetyinhandlingfunctionsthatincludesalsosub-contractorscertification sector asdescribedintheEUdirectives.Inthiscontext,ENACelaboratedaspecificregulation In thelastyearsinItaly, therealisationofliberalisationinhandling theevolutionpermitted from directattributionsandensurethedevelopment. managingbodyhasspecialisedhisvocationinordertoseparatethehandlingservices airport the entireindustry, infrastructuresandtheirconnectionswiththearea.The including theairport managingbody,management, theairport overthetime,hasobtainedawiderroletocoordinate In theactuallayout,whereconcessionismaintoolinnationalinfrastructure tobeapplied. started managingbodiesforthebankruptedairports, find newairport 704ofItalianAirNavigationCode,suchaspublictenderingproceduresto stated intheart. phasefinished,undertheLaw537/93,allprinciples Once theconcessiontransformation andairnavigationpolice. airfield thepublicpowerssuchas power andalltheactivitiesconcerning ENAC keepsthesupervisory where theroleofpublicadministrationandconcessionairearewelldefined. The concessionsmodelistheessentialbaseforsystemevolutionwithatransparentmechanism management’s privatisationoftoday. of thelasttwentyyearshasbeencommittedtosystemconversionreachcomplete management’smoved fromtheoldpartial modeltotheoftotalmanagements.Themajority untiltherecentyearswheresystem the lawtimelimits,resultingincontinueddeferments ofDefence.Theprocesslastedlongerthan oftheEconomyandFinanceMinistry Ministry concession procedurecomplexity, ofInfrastructuresandTransport, involvingENAC,Ministry to aprivatecompanydealtwithseveraldifficultiesconnectedtheinnovationand

the reference for all the public administrations in public services regulation,recognisingthelong the referenceforallpublic administrationsinpublicservices The PlanningAgreementsgoals areincludedintheself-financingInvestmentplan definition,in contractor, asappropriate tooltoreachthelevelofcompetitivemarkets.

standing PlanningAgreement, stipulatedbetweenthecompetentadministration andthe

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9 9 7 - 2 0 1 7 accordance withENAC,ministriesandregionalauthorities, inordertosatisfythemarketrequirements. public, to a context where the airport infrastructuredevelopmentismanagedbytheprivateentityin public, toacontextwheretheairport infrastructure fundingmanagement,movingfromacontext wherethemajorityoffundingwas With tounderline howthesystemhasdeeplychanged regardtothefunding,itisimportant Funding forthePlanningAgreementsexLegislativeDecree133/2014. are preparatory the ActionPlans,trafficplans,qualityandenvironmentalstandardsplansapprovals,which ofVenice,system ofRome,Milanandtheairport anditisthetechnicalAuthorityresponsiblefor Authorityfortheairport of Transport in2016,isthederogatingPlanningAgreementsSurveillance and chargingsystemapproval,onamultiannualbasis.ENAC,instead,asstatedbytheMinistry pursuant theDirective2009/12/EC,withresponsibilityforeconomicregulation,surveillance sector, Authorityintheairport hisactivityin2014anditactsastheSurveillance has started Authority,The NationalSurveillance inItalyidentifiedwiththeTransport RegulationAuthority, assignments andresponsibilitiesreorganisation. oftheregulations,withan reform animportant chargesandithasdetermined the airport Authority,Surveillance aslaiddownbyEUlegislation,havechangedtheframeofreferencefor charges andtheNational theairport integration intheItalianlegalsystem,concerning system.TheDirective2009/12/EC and developmentprocessofthemainItalianairport planningabletorealisetheupgrading long subperiods,toensurealong-periodintervention in5years concession durationandtheextensionofcontractperiodtotenyears,articulated advantageous fortheprivateinvestors,ithastobehighlightedasetofrulesvalidwhole framework, innovationsintroducedtocreateastableregulatory Among themostimportant systemandVeniceand Milanairport iftheinvestmentsusemanagingbodycapital. airport thelegislatorauthorisedENACtosignPlanningAgreementsinderogationforRome airports, themainnational toexpandandmodernise In ordertoincentivizetheneededinvestmentrestart a fairprofitinthetimeexpectedtrafficgrowthplan. managingbodiesthepossibilitytoplaninvestments,realisethemandget giving theairport haveavalidPlanningAgreement, situation iscompletelymaturesincealmostalltheairports public foundingandtheycouldnotfollowthemarketdevelopment.Bycontrast,current which hadnotaninvestmentlogic,causingastasis.Theseinvestmentswereoftenrealisedwith previous schemewherethechargesweredecidedinaccordancewithministerialdecrees, Theaforementionedmechanismsurpassesthe with thecostforprovisionofservice. charges pointsinceitcorrelatetheairport The transitiontothePlanningAgreementisaturning investments and by the Master Plan for the medium and long-term ones,bothatthePlanning investments andbytheMasterPlanformedium long-term structuresectorrepresentedbythefouryearsplansforshort-term All thefunding,inairport Agreements (ordinary andinderogation) basis,amounttoEUR4.1billionfortheshort-term Agreements (ordinary mobility infrastructuredevelopment, hasproducedunhoped-for-results whichtodayaregiving Interestingly, theItalianchoicetoput aprivateentityasmanagerofpublicfunctionlike the (2025-2030). (2020-2022) andtoEUR11,2 billionforthemediumandlong-term and that needs important investments in airport infrastructureand inairspacemanagement. investmentsin airport and thatneeds important systemthat isexpectedtodoubleits capacityinthenext20years new energytotheairtransport Directive July7 and commonrulesfortheliberalisedmarketcreation,which,fromApril1 the thirdpackageofmeasures,whichhassetastandardregulationaboutlicences(EUairline) Within withtheadoptionof theEuropeanmarket,processofchangereachedafinalform rules havebeenputinplace. In particular, ofthe atEuropeanlevelaprocessofliberalisationandharmonisation by theflagaircarriers’protectionism,toaliberalisedmarket,opencompetition. regimes,characterised marketthatmarkedthetransitionfromnationalregulatory transport aderegulationprocessintheair From 1992,theEUhasadoptedasetofregulationstostart Deregulation andabandonmentofthemonopoly REGULATORYECONOMIC SYSTEM lies with the Ministry of Infrastructures and Transport and with the Ministry ofForeign Affairs, ofInfrastructures andTransport andwiththe Ministry lies withtheMinistry Basically, theresponsibility todefinenewbilateral agreementsandtomodify theexistingones ofInfrastructuresandTransport. issue oftheauthorisationfrom theMinistry introducingaprocedure forthe freedom,withaclearopeningtofifth liberties, third andfourth liberalisationof theservice development.Thementionedregulations permitted national airports - neighboring countries in the Mediterranean area and in eastern Europetocreatea Common neighboringcountriesintheMediterraneanareaandeastern - thefreedomofestablishmentair carriers, freedomsintheSingleMarket,particular - policy, intendedasanopeningto: andmarketliberalisation In addition,theEUhasdevelopedastrategyinlinewithservices rights. traffic aeronauticalagreementsconcerning has beendevelopedinrespectofinternational Together apolicyofopenness harmonisation, withtheairmarketliberalisationandregulatory aviation sector. As describedabove,thelast20yearshavebeencharacterisedbydeepchangesincivil liberalisation. ECAC, ICAO,andworkinggroups)toimplementthefundamentalprinciplesofairtransport Moreover, meetings(EuropeanCommission, inalltheEUandinternational ENACparticipated guarantor ofthefaircompetitionandmarket’s accessforthe EU aircarriesinItaly. number offlightsandchargesliberalisation).Inthiscontext,ENAChasalwaysbeenthe the MemberStates,toaSingleMarketwithoutanycommercialrestriction(limitationofroute, managedby from amonopolisticmarket,characterisedbytheflagaircarrierandairport routeinEU.Thishasprovokedtheswitch Nowadays EUaircarrierscanfreelyoperateonevery withineachMemberStatefromother’sexecution ofcabotageservices EUlicencedaircarrier. pursuing the government guidelines,theattentionhasbeenfocusedon theMalpensaandother pursuing thegovernment In particular, from2008, asaconsequenceofAlitaliadehubbingfromMalpensaAirport, the Law164. At national level, a policy of openness and market development has started undertheMinisterial At nationallevel,apolicyofopennessandmarketdevelopment hasstarted keypartners. thedevelopmentofopenskyagreementswithotherinternational - allowed tooperatetowardsextraEUcountries; Aviation Area; th 2000, gotacompleteapplicationundertheLaw2/2009, editedin2014with st

1997, allowsthe

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9 9 7 - 2 0 1 7 The air transport systemand ENAC’sThe airtransport activitiesevolutioninthetwentyyearsafteritsinstitution also becauseofthemissedincreasetrafficrights. 213 to188,despitethesharptrafficboostandfactthataircarriersusebiggeraircrafts Infact,inthelast20yearsnationalaircarriers’aircraftsdecreasedfrom modernisation). In addition,thenationalaircarriers’fleetcompositionchanged(notonlycauseofneedsfor collaborations andagreementsinordertosharerisk,costresponsibility. been anelementthatinfluencedsomeaircarriers’decisiontoleavethemarketorfindnew Probably, intheconsideredperiod,successionofevermorestringentEUlawscouldhave routes. noticeable airtrafficreductiononspecificshort others ofamoregeneralnaturelikethehigh-speedrailsystemdevelopment,whichprovoked economic andfinancialnature,likesomeaircarriers’bankruptcy, aircarriers’fusion,andsome The 45%aircarriers’reductioninItalythelasttwentyyearsisduetomanyfactors,someof activities. involved firsttheintra-Communitymarketandthen,thankstoglobalisation,alleconomic intenseandcharacterisedbyaclearcompetitivenessthat last 20yearshavebeenparticularly systemwhichinfluencedthenationalaircarriersin The agentsofchangetheairtransport and 46classB(28rotorcrafts,15fixedwing3rotorcraftswing)]. air carriersnumberwithalicenseissuedbyENACdecreasedto57[11classA(2onlycargo) operating licences[20classA( intoforceoftheENACestablishingdecree(1997),therewere106active At thetimeofentry Air carriersandfleet intense negotiationactivityandhassubscribedover78agreementstoextendthetrafficrights. an Inthiscontext,from2009,Italyhasstarted existing legislation,asestablishedbythenorms. realised throughtheissueofflightauthorisationsforforeignaircarriers,inderogationfrom connectivity.build thebasistodevelopcountry Theconcretepursuitofthisaimhasbeen ofnegotiationsandsignedagreements,inorderto Several resultshavebeenobtainedinterms andwithperiodofvaliditynotlessthan18months. authorisations toofferfifthfreedomservices) authorisations (inderogationtotheexistingagreements)foreigneraircarriers(including ofInfrastructuresandTransport canissuetemporary permission, while ENAC,withMinistry new aircarriersdrawtheattentionofusersbecoming fundamentalplayersandreaching In thefreemarket,lowcostbusinessmodelisanadditional challengeintheItaliansystem; has todwellonthethemeoflowcostaircarriers. In Italy, ofhightouristicandculturalinterest,thelow-costphenomenon hasrecorded country infrastructures. marketshareswith consequencesfortheairport important national authorities in charge of the sector regulation, firmly maintained thepriorityofsafety national authoritiesincharge ofthesectorregulation,firmly In line with its role, described in the Italian Navigation Code (art. 687),ENAC,liketheother In linewithitsrole,described intheItalianNavigationCode(art. maintaining intheItalianmarket onlytheEuropeanones. significant growthratesfrom2004andtodaythelow-cost aircarriersmoveaveragelythe50% interesting initiatives,thisbusiness modelhasnotproducedanynationallow-cost aircarrier, of the Italian air traffic, with peaks of 90% in specific airports. Eventhoughthereweresome of theItalianairtraffic,with peaksof90%inspecificairports. and securityrequirements respectforall theaircarriers,including the foreigners,operatingin ≥ 20 pax),86classB(<19pax)];nowadays,afteryears,the operations (TCO) for the safety aspects controlled by EASA. Thanks to the modern IT technology,operations (TCO) forthesafetyaspectscontrolled byEASA.Thanks to themodern Many ofENAC’s activitiesarerunincooperation withEASA.Amongthemthereisthe involving alsothepassenger protection. coordinated management of the operating licences for third country aircarriers’ commercial coordinated management of theoperatinglicencesforthirdcountry confirmation oftheirapplicationsandthat isessentialinanevolvingmarketthatrequiresfast confirmation Authorisations fortheaircarriersthatoperatedscheduled andnotscheduledflightsfromto

From severalyears,theaircarriersrelatetoENACby anITsystemthatallowsimmediate countries outsidetheUnion.Nowadaysmorethan300 nonEUaircarriersoperateinItaly. last years,placesENACas responsible foraseriesofactivitiesalwaysmorestringent andheavy, ENAC is now able to finalise the administrative activity in a much shorter timecomparedtothe ENAC isnowabletofinalisetheadministrativeactivity inamuchshorter reaction times.

In thisrespect,itisinterestingwhathasbeenachieved toissuetheAccreditationsand procedure. therequestofaparty tostart subjectone,byintroducingasetof forms external bureaucracy andunloadbothitsactivity, anddatabases,the byintroducingITplatforms The rulessimplificationcarriedoutbyENACinthelastyearshasbeenaimedtoreduce response timetothelicitneedsofcontrolledsector. To keepupwiththecivilaviationrealityithasnecessitatedspeeding andsimplifyingthe andequalconditions. inrulesdefinitionprocesstoensureimpartiality participate connection betweenthecitizensandoperators,ENAChasallowedinterestedsubjectsto aviation sector. Inthepublicadministrationsimplificationprocess,inordertoofferastraighter cultureofcivil becoming moreefficientandtransparent,assimilatingtheinternational Over theyears,relationshipbetweenENACanditsinterlocutorshasdeeplychanged, levelandtheirfulfilmentatnationalareinterconnected. to implementatinternational requalification inordertoenableENACinteractasystemwherethedefinitionofrules initiativesofhumanresources development ofnewprofessionalprofilesandimportant tookplacealsothankstoastructuralreorganisationcharacterisedbythe modernisation Authority.control andinteractwiththemarkettoplayroleofregulatory Theabove-mentioned development, involvedachallengeforENACsinceithadtochangetherules,itswaygovern, besideshavingsignificantlyaffectedthecountry’sThe analysedtransformations, economic but alsotheirpreparationandmentality. considerably changednotonlythehabitsofaircarriersandothersector’s protagonists, periodoftwentyyears,has system,intherelativelyshort The evolutionofairtransport connected tothecargoactivity. areinthetoppositionsEuropeforcargoservices coincidence thatsomeItalianairports representing todayanessentialelementintheeconomicgrowthofcountry. Itisno sector, atthebeginningamarginalphenomenon, hasacquirednoticeabledimensions, In thetwentyyears’developmentofcivilaviation,wehavetohighlightthatalsocargo and monitoredovertime. commitments allocatedtoguaranteethesafety, hasbeenensured inlinewiththeexistingnorms were issuedbyEUMemberStatesthelevelofcorrectnessandsuitabilityeconomic Italy. Inthedescribedframe,withnewplayers’entranceinItalianmarketwhoselicences past; it is a remarkable result if you consider that the safety and security norms evolutionofthe past; itisaremarkableresult ifyouconsiderthatthesafetyandsecuritynorms

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9 9 7 - 2 0 1 7 sustainable growthofthe aeronautical activitiesfollowingtheICAOprinciple of“Balanced TheENACactivity triestofindthebestsolutionensurea population livingneartheairports. registered aircrafts inItaly, area,thenoise reductionoperating thenoisezoningof the airport Approach” and the EU law that executed it. The areas of action are the noise certification ofthe Approach” and theEUlawthatexecuted it.Theareasofactionare the noisecertification The noiseproducedbythe airtrafficisoneofthemostperceivedsourcepollution bythe developmenttakesplacerespecting theenvironment. that nowadaystheairport coherence andcompatibilityconsideredasfundamental theenvironmentalprotection:itmeans From thispointofview, wecanconcludethatwiththeMasterPlaninfrastructuredevelopment impact assessmentthat,incaseofnegativity, stopstheMaster Planapproval. infrastructure developmentandtherelationshipwith localarea,benefitofanenvironmental The theme is directed by the planning capacity and the Master Plans, which determine the The themeisdirectedbytheplanningcapacityand theMasterPlans,whichdetermine quality.service evolution anddevelopmentofcivilaviation. years fromENAC’s resultsthatrepresenttheconstant foundation,hasproducedimportant sharing.Allwhathasbeenrealisedinthelasttwenty to thebestwithmaximuminformation anditputstheMemberStates’AuthoritiesEASAinconditiontowork accessible platforms almost allthecommunicationwithEASAarecarriedbydigitalsystemswhichsharedon production. Itisalsoclearthatiftheseekforabalance betweenenvironmentalprotectionand have anenvironmentalimpacttotheflights’growth thatcontributestothegreenhousegas environmental protection:fromtheinfrastructureextensionanddevelopmentwhichinevitably ofthe developmentwiththe elementistheharmonisation One ofthemostimportant greenhouse gasimpactontheglobalclimate. produced bytheaircrafts,restrictaircraftgasimpactonairqualityand aviation. Themaingoalsarethree:restrictthenumberofpeopleaffectedbynoise been orientedtoelaborateactionsinorderminimisetheadverseeffectscausedbycivil The commitmenttocombinetheenvironmentalneedswithconstantairtrafficgrowthhas aviation, includedintheAnnex16ofChicagoConvention. civil abouttheenvironmentalaspectsofinternational and developmentofthenormative (CAEP),organismcommittedtotheupdate Committee forenvironmentalprotectioninairtransport representItalyintheICAOCouncilAdvisory From itsfoundation,ENACandexperts, operatorsandENAV.airport Economic Development,ItalianAirForce,andalltheinvolvedstakeholderslikeaircarriers, of ofEnvironment,Ministry ofInfrastructuresandTransport, Ministry Ministries: Ministry constant cooperation.Atnationallevel,thereisaconfrontationwiththecompetent be metonlywithICAO,ECAC,EuropeanCommission,EASAandotheraeronauticalAuthorities Authority. ThechallengeforENACoverthelasttwentyyearshasbeenambitiousanditcould regulation andcontrolactivityitrepresentsoneofitsmissionasItalianCivilAviation The emphasisgiventoenvironmentalmattershasalwaysbeenacentralobjectiveforENAC ENVIRONMENT infrastructure developmentfails,itwouldbedifficult to meettheexpectedcapacityleveland International Aviation),International flightsbasedontheCO theglobalmechanismforall international forthcoming implementationoftheschemeCORSIA (CarbonOffsettingReductionSchemefor forthcoming efforts are still needed. Therefore, ENAC keeps cooperating in the international projects,likethe arestillneeded.Therefore,ENACkeepscooperating intheinternational efforts convergence ofalltheStates toprotecttheenvironment.Alothasbeenalreadydone, butmany Environment, defined a picture of a significant number of airports’ energyperformances, Environment, definedapictureofsignificantnumber ofairports’ renewables and energy efficiency measures; this initiative, in collaboration with the Ministry of renewables andenergyefficiencymeasures;thisinitiative, incollaborationwiththeMinistry contemporary societywhoseeffectsaffect thewholeplanet.Thewinningstrategymaybe contemporary considerable developmentinthelastyearsisone ofthedistinguishingfeatures years throughtherealisationofRegionalOperational Programmefordevelopmentof The aviation is the quickest way of transport forpeopleandthingsonthelongdistanceits The aviationisthequickestwayoftransport consolidating theprocedurestobeappliedinother nationalairports. and the related environmental indicators. Other important resultshavebeenreachedinthelast and therelatedenvironmentalindicators.Otherimportant environmental protectionplanandtointroduceinthe PlanningAgreementsthespecificgoals managingbodyandthehandlingoperatorstoprearrange fundamental fortheairport Itis inordertoplananddevelopasustainablewaytheairports. infrastructural interventions, approachregardingthe anewregulatory The attentiontotheenvironmentalaspectsdetermined advantages. medium-term operative, airnavigation,infrastructuralandscientificresearchlevel,byquantifyingtheshort tolimitthegasemissionsattechnological, complete pictureoftheItalianandEuropeanefforts updated andpublishedfrom2012byENACfollowingtheICAOguidelines,represents managing bodies,ENAV, andaeronauticalresearch entity. aeronauticalindustry Thedocument, shared goals,collectingtheexperiencesofmainnationalstakeholders:aircarriers,airport The ItalianActionPlantoreducetheCO Protocol requiredactionsmanagement. of the Environment,whichhasroleofnationalcompetentAuthorityforKyoto the Ministry bodychairedby the NationalCommitteeforETSDirectiveimplementation,interministerial sector.from 2012theETSsystemtoairtransport Moreover, fromsome years,ENACjoined inthephaseoftranspositionEuropeandirectivethathasextended ENAC participated emissionsreduction. for freeunderaspecificthreshold,witheffectoflong-term Trading Scheme,whichimpliesacommercialisationoftheallowancesforemissionsallocated emissions, mainresponsibleofgreenhouseeffect,throughthemechanismcalledETS–Emission torestraintheCO in theenvironment.TheEUintroduced,2003,morestringentnorms endorsed byallthecountries,awareofimpactandconsequencesgaspollution levelhasbeengradually Thepoliticalcommitmentatinternational to limittheglobalwarming. (1997), whichestablishedanactionplanessentialtoreducethegreenhousegasemissionand In thefightagainstclimatechange,legislationhasbeeninfluencedbyKyotoProtocol init. managingbodyparticipate air carriersandtheairport ofEnvironment,theregionalEnvironmentalAgency,the localAuthorities,Ministry ENAV, the Depts.WithCommissions setupattheAirport aconstantdebatewithcitizens’associations, about noisepollution447/1995,thelocalmanagementiscarriedoutbyairport operatingcapacity.procedures andtherestrictionofairports BecauseoftheFrameworkLaw emitted shares compensation,theoptimisation ofthegroundandroute airnavigationservices, 2 emission istheItaliancontributiontointernational

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9 9 7 - 2 0 1 7 will contributetothedevelopmentofasustainablecivilaviation. That takesplaceintheawarenessthat20yearsENAC’s experienceandthecompetence emission andtheconstantefficiencyimprovementofaircrafts’engines. fuelslegislativeframeworkdevelopmentasatooltoreducethegreenhousegas the alternative first inEurope,publishedthe1 and transparentlythosepassengerswhochoosetheaircrafttomove,inMay2001,oneof itscommitmenttoupdatepromptly ENAC, alwayscarefulwithpassengers’needsandtoconfirm protection toofferasetofessentialrightsincasedisruption. systemtherehasbeenthenecessitytoensurepassengera In theliberalisedairtransport PASSENGERS devoted to the services, theusability,devoted totheservices, theaccessibilityandrespectof rightsandithasto The highqualitypassengerprotectionhasbeenreached thankstothecarethatinstitutions quality services. inspectionboardsthatensureapassengers’rightssystematicprotectiontoofferhigh the airport advanced inEuropeandrepresentsabestpracticefortheENACorganisation,alsoconsidering protection incaseofdisruption-asattestedbytheEuropeancontrolbodiesisonemost After twentyyearsfromENACfoundation,wecanstatethattheItaliansystemofpassengers’ civil aviationfora. Europeanandnational sanctioning activities,inadditiontobeproactivetheinternational, commitment implementedbyasetofdivulgationandregulationinitiatives,inspection The passengers’protection,infullrespectoftheMission,hasrepresentedforENACanongoing with asanctioningpowerincaseofregulation’s violations. oftheEUlawsaboutpassengers’rightsprotection for thecorrectapplicationinItalianairports In thatregard,theItalianStatedesignatedENACasNationalEnforcementBodyresponsible undertheaegisofEUCommissionandECAC. started managementbodiesandaircarriers, commitmentsfromtheairport protection byvoluntary cancellation orlongdelay, asaresultoftheunsuccessfulattemptensuringpassenger rules aboutcompensationandassistancetopassengersincaseofdeniedboarding,flight In 2004theEUParliamentandCounciladoptedRegulation(EC)261establishingshared consolidate thecooperationbetweenENACmanagement teamsresponsiblefortheinfrastructural supervisory role,inaccordancewithitsinstitutionalmandate,anditrepresentsastrength that supervisory In additiontotheinspectiveactivity, ENACintroduceda centralised Audittoreinforceits be consideredapremiumfeatureoftheEuropeanand Italiancivilaviation. Moreover, ENAChasbeen,proudly, theonly oneinEuropetohavedefined inanadvisory designated astheNational EnforcementBodyinchargeoftheregulationapplication inItaly. travel byairplaneinsimilar conditionscomparedtotheothercitizens,ENAC hasbeen in forcesince2008,aimed atensuringthatpeoplewithreducedmobilityhavethe possibilityto Mobility (PRM) deserve aspecialmention. AsresultoftheEURegulation1107from2006and Mobility (PRM)deserve With regardtopassengerprotection,theinitiativesof ENACforPassengerswithReduced managementbody.activities andgivethepossibilitytorealiseasynergytowards theairport st edition of the Charter ofPassengers’Rights,lateralsoinBraille. edition oftheCharter air carriershaveaproperassistanceplan. the assistanceforvictimsandtheirrelativesincaseofplanecrashthatallregistered Therefore, ItalyandSpainarethefirstEuropeancountriestoensureacoordinationorganise circular, laterpresentedattheICAOHighLevelSafetyConference. 2010, incollaborationwithFoundation8 21oftheEUregulation996from no. 9973and9998)torequirementsoftheArt. accidents andtheirrelatives:ENAC,answeringtotheICAOrecommendations(documents initiativetotakecareofthevictimscivilaviation It shouldalsoberecalledanotherimportant path. Today are involvedintheproject. allthemajorItalianairports throughaspecific thematthesametimetoseeinadvanceairport the travel,bypermitting with theaimofgivingadvicestohelpautisticpeopleandtheirhelpersserenelyexperience collaboration ofthePRM:createdin2015withAssaeroporti among theinitiativesinsupport aspecialmention and respect.ENAC’s deserves project“Autism,travelingthroughairport” asetofconstantlyupdatedactivitiestoguaranteetheENAC’salso started strategiesrealisation the minimumstandardsofferedbyairmanagementbodiesandcarriers,butithas forthePRMisessentialandENAChasnotonlydefined application. Thequalityoftheservices andaircarrierlevelsofthesanctioning atbothairport the systemqualitysupervision and theaircarriers.Therefore,ENACisinchargeofimplementationlegislation, managingbodies circular thecontentsandtimingfortrainingthatinvolvesairport foundation ofthe“AziendaAutonomadiAssistenza al Volo perilTraffico AereoGenerale”, The structureestablishedintheeightiesafterairspace controldemilitarisationandthe providers, becomingtheonlyregulatorbodyandresponsibleforEUlawapplication. oftheairnavigationservices management anduseoftheairspace,tocontrolcertification under law265/2004,ENACwasallocatedcorecompetenciesrelatedto surveillance; giving asresulttheseparationbetweenairspacesectorsandrolesofregulation deeply changedintheirqualityandcosts.Thechangeshavealsoaffectedthestatestructure provision,duringthelasttwentyyears,have The sectorsofairspaceandthenavigationservices AIRSPACE all the involved entities, asking in particular thecivilprovidersto changetheirorganisational all theinvolved entities,askinginparticular The switch from the self-ruled system to the new regulatory framework required a major effort to frameworkrequiredamajoreffort The switchfromtheself-ruled systemtothenewregulatory competition. and a set of common norms for the national and international services providers infreedomof services forthenationalandinternational and asetofcommonnorms the EUregulationsestablished thattheabove-mentionedauthoritywascompetent in theuseand Authority in charge of certifying and supervising the air navigation services providers.Moreover, theairnavigationservices andsupervising Authority inchargeofcertifying management oftheairspace, inordertoguaranteetransparentrulesforallthe airspace users provision,askingtheMemberStatestocreate aNationalSupervisory regulation andservices pointed outduringthe2001Linatecrashinvestigation, havebeenpassedwithEUcommission airspace. Theperceivedlimitsofthepreviousstructure, inapartitioned self-ruling theirservices initiative calledSingleEuropeanSky, whichintroducestheseparation betweenthefunctionsof lately becameENAV, elements,chargedof splitthesectorsofairspaceintocivilandmilitary th

October 2001,elaborated,in2014,anadvisory

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9 9 7 - 2 0 1 7 navigation system,leaving behind theprevioussystemandgroundradioassistance. the air navigation services, todayinvolved in thetechnologicalleapoftransitiontosatellite the airnavigationservices, In general,wecansaythat thelasttwentyyearshavebeenarevolutionforairspace andfor foraattheEUCommission andatEurocontrol. international toimportant ENAC tookpart the 50%ofstaffingneedsismetbyItalianAir Force. complex andstillnowadays,duetothepublicfinancemeasures thatmakeshiringpeopledifficult, The regulationdimensionandthespecificrequiredcompetences maketheprocessparticularly Law 265/2004. staff,providedbythe ItalianAirForceunderthe staff reconversionandontheuseofmilitary competence andcapacity, non-existentwhenitsdutieshavebeen expanded,byrelyingonthe In addition,ENACfacedalongandintenseperiod tofacethenewtasksanddevelop role, whichisadvantageousforthecountry. nature andtomanageitsassetsfollowingthemarketprinciples,inorderreachaninternational That hasledtotheENAV todevelopitsindustrial evolutiontowardsmoreappropriatelegalforms, activities, safetystandardsandrolesinrelationtotheItalianCivilAviation Authority, ENAC. managing bodies)andoverlappedthecivilaviationauthority, tothecurrentclarityof luminousvisualaids(relevanceoftheairport according toitsrules,managedtheairports services evolution whichtookthenationalproviderfrompreviousunspecifiedrolewhereitsupplied Looking towardsanessentialcomponentofthenationalsystemlikeENAV, youcanseeabig suppliers,likeENAV. includingthecertification’sefforts, qualityoftheairnavigationservices sector oftheAirTraffic apositivefeedback on theENAC Management.Thelastauditsreturned alsothe updated legislation;inthemeanwhile,EASAimplementedEUmandatetosupervise Today ofapplicationtheEUcommission andEASA isquitesatisfyinginterms theoverview costs. challenging, ithelpstominimisetheairtransport parameters, withimprovementrequirementsinthereferenceperiod,and,evenifparticularly passengers peryear. Nowadaysthechargingschemedependsonspecificperformance whosetrafficisover50,000 from anationaltoEuropeansphere,atleastfortheairports costschargingschemehasdeeplychangedgoing In thelastdecadeairnavigationservices’ charging schemeundertheSingleSkyII. Airspace BlockBLUEMEDFAB, and withMalta,CyprusandGreece,theperformance which havebeenamixbetweenconsolidationandexpansion,ENACdealttheFunctional authorities, andenhancingitscooperationroleintheEUdecision-making.Inthissecondperiod leavingtheroleofregulator,terminology), followingthesubsidiarityprinciple,tonational entrusted theEASAwithairspaceregulation(nowATM/ANS, inrespectoftheEU From 2009,thesecondsetofregulationsSingleEuropeanSky, namedSingleSkyII, according tothestandardsagreedwithENAC. offeredtothecivilaviation theirairnavigationservices directly subjected,theymustcertify entitiesareaffectedbytheEUregulationsbecause,eveniftheynot In addition,themilitary being abletoprovetheiraction. actionsto procedures tocomplywiththenewstringentEUregulations,goingfromvoluntary processes and decision-making, starts tostrugglewith givingquickanswerstotheoperators. processes anddecision-making, starts supervision and certification activityofbothItalianandtheforeigner aircarriersthatoperate andcertification supervision growth, whichisexpected to doublebetween2030and2040,entailaboost of theENAC’s regularly inItaly, according totheEUregulation cooperativeoversightand incoordinationwith Facts that have been pointed out during the European international inspections. Thebigtraffic Facts thathavebeenpointed outduringtheEuropeaninternational implemented. Theauthority, dueto thestaffreduction,despitehavingoptimisedall work competitors isstronglydependentontheefficiency andefficacytheauthority’s actsare The successoftheaviationenterpriseandcompetitiveness maintenancetowardsthe etc. on thenationalauthorities’decisions,suchasapprovals, authorisations,certifications, The productivityoftheeconomicentitiesoperativeincivil aviationsectorareextremelydependent etc.) canstillrelyontheauthoritysupport. now is enough and if the air transport industry (manufacturers,airmanagingbodies,carriers, industry now isenoughandiftheairtransport Considering thepreviouschallenges,wehavetoaskourselves ifwhatwehaveexpresseduntil for itsoperation. economically autonomouspublicauthoritylikeENAC,abletobearthecostforstaffnecessary required bylawstorestrainpublicspending.Theselaws,from2005,haveinvolvedalsoan onascientificanalysisoftheneedsbutitisresultlinearcut the staffisnotdetermined the executivestaff)to79431 921 to556andflight-airtrafficinspectorsfrom5026;intotal1.317units(including from271to171,technicians-clerks block:engineers,consultantsandsurveyors turnover cuts,asconsequenceofthe should benotedthatovertheyears,alsostaffsufferedimportant involving thedecreasingofmanagementstructuresfrom75tocurrent41.However, it Making theorganisationefficientandworkprocessessimplified,ENACmanagedchange engineered tosaveresourcesinorderfacethestaffdepletion. competition. Forovertenyears,becauseofspecificanalyses,theworkprocesseshavebeenre- simplify theworkprocesstobenefitusersinvolvedinnewscenarioscausedbymarket inspectors, latercauseofahiringfreeze.Thechallengesinvolvedthecapacitytoimproveand ofstaff,atbeginningcauselackflight challengewastocopewiththeshortage A further industry.its functionsandtobeaneffectivepointofreferenceforthetransport inthebestpossibleway management andthedecision-makingmoreefficientinordertoperform that unifiedthepreviousauthorities,ENACwentthroughdeepreorganisationstomake To facethechangesthatinvolvedauthorityoveryears,afterfirstorganisationalmodel passengers’ rightssecurityandintheairspace. brought tonewequilibriaandevolvingfunctionssuchasthecompetencesinfieldof operations, licences,flightcrew, andairspaceprovokedbytheSingleEuropeanSky. airports It We flight werepresentatthecontinuousadaptationsofnationalcompetences,airworthiness, thechangegeneratedbynewintra-Communitymarket. on anactiveroleandbysupporting factorssuchasdevolvingcompetencefromtheStateMemberstoEU,bytaking by external ofthischangebyadaptingitselftothemutationcaused From itsfoundation,ENAChasbeenpart to ageneralimprovementwherenosectorhasremainedthesame. The lasttwentyyearshavebeenaperiodofprofoundchangeforthecivilaviationthathasled FUTURE CHALLENGES st

December 2017. In this context, it is important tohighlightthat December 2017.Inthiscontext,itisimportant

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9 9 7 - 2 0 1 7 and controlthesectoremergingtechnologiesrequiresthat ENAChirenewspecialisedresources foreign business. In this perspective, the Ministry ofInfrastructures and Transport recognised foreign business.Inthisperspective,theMinistry inaprivilegedpositionabletoattract the mentionedactivitiesinItalywouldputcountry satellites positioning,arevariousandwithaconsiderablebenefit.Anefficientdevelopmentof access tothespace.Theareasofapplication,suchasresearchinzerogravityconditionor policies aboutspaceeconomy, anautonomousandinexpensive whichwouldofferthecountry developmentisfundamentaltorealisethegovernment The suborbitalcommercialtransport suburban scenarios,stronglyconnectedtothesafety, shouldnotbeundervalued. peopleinurbanand Thefirstinitiativestotransport with highimpactonlifepreservation. toassist peopleincaseofdanger, incaseofemergencyandcatastrophes services, tointervene added activities.Thesesystems’developmentisfundamentaltosupplyindustrialmonitoring toexecuteindustrialandcommercialhighvalue- advantage oftheirpotentialities,whichpermit Drones havestimulatedastronginterestindevelopingtechnologiesandcontrolsystemstotake industrialsystem. may bringadvantagestothecountry mayemergeareascharacterisedbyaquickevolution,which suborbital commercialtransport New challengesconnectedtotechnologiesappearance,suchasdrones,cybersecurityand and representsthefirstchallengeforauthority’s andtheentirecivilaviation system’s future. activelyimpliestheachievementandmaintenanceofhighqualitystandards Participating replacement ofthenationalauthoritybyEASAorotherEuropeanauthorities. Commission; theirnon-complianceimpliesEUinfringementproceduresandinthenextfuture stringent andoneroustheyaresubjecttoconstantverificationsofEASAthe The currentEuropeanrequirementsthatthenationalauthoritieshavetosatisfyareparticularly consequential marketlossforboththebusinessesandENAC. anda andthelackofthemcauseacompetitivedisadvantageforcountry industry arefundamentalforthe The elementsofspeedandefficiencyintheapprovalssupervisions speedpointofview.or expecttoreceiveabettertreatmentfromtheanswersandsupervising intheclosestcountrieswheretheyreceive more oftentheindustrialactorsmovetheirheadquarters regulations, inpracticearetakingthecivilaviationnationalauthoritiestoacompetition.Always that theintra-CommunitymarketcreationandstronghomogenizationcausedbyEU foreignerauthorities.Intheauthority’sthe counterpart needsevaluationithasbeenobserved to guarantee the regularity of the transport andtheflightsafetyconditions.Theabilitytoaddress to guaranteetheregularityoftransport By theway, by elaboratingstrategiesand tothe country ENAChavebeenof service not availableinthecurrent staff. We thatthechallenges facedinthefirsttwentyyearshavebeensuccessfully couldaffirm system. thenationalindustry competitive andtosupport propaedeutic activitiesinorder todevelopthesetechnologiessothatthecivilaviation systemis managed, working onthevariablesand using alltheavailabletools; however, togiveaproper ENAC as the institutional player to elaborate a sectorial regulatory framework inordertocarry ENAC astheinstitutionalplayertoelaborateasectorial regulatory capacity to account for every subjectofthesector,capacity toaccountforevery inordertogettherequiredlevelofresilience The cybersecurity topic has considerable consequences in the whole air transport sector,The cybersecuritytopichasconsiderableconsequences inthewholeairtransport sinceit out suborbitalcommercialoperationsby2020. requires acompletereviewofthesystems,procedures andcultureofprevention,tohavethe

independently. measuresandgivesENACbackthecapacitytomanageitsnecessities phase ofextraordinary ofits history, thepoliticalvision,which,asinfirstpart required toreaffirm goesbeyondthe To faceandwinthecurrentfuturechallengestobeprotagonist ofthechange,itis consideringthatsomeyearsareneededtobuildcapacityandprestige. are required,inparticular Investments inhigh-specialisedprofilesthedifferentareaswhereENACcarriesoutduties theemergingsectorsdevelopments. out thedutiesandtosupport resourcestocarry necessary ofquantityandqualitythe The challengesaheadofusrequirepreciserequirementsinterms the mentionedpotentialitiesandpossibilitytohirestaffcovernewneeds. dispelled employees andspecificprofessionals;todaytherepeatedpublicfinanceinterventions freedom todefineitsstaffaccordingtheneedsorofcontracthirenew legalinstrumentssuchastheorganisational At thebeginningENACcouldfallbackonstatutory flexibility andautonomy. needed, togetherwithadifferentinterpretationoftheorganisationalneedsandrenewed answer toallthechangesrelatedcivilaviationsysteminnextyears,newtoolsare

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31 7 ENAC - 2 REPORT AND SOCIAL BALANCE 2017 0 1 7 EDITORIALE ITALIAN AIR TRANSPORT IN 2017 Scheduled andnon-scheduledflights(arrivals+departures) 2017 commercialtraffic Overall domesticandinternational 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 TOTAL VERONA VENEZIA TRIESTE TREVISO TRAPANI TORINO TARANTO SALERNO ROMA FIUMICINO ROMA CIAMPINO RIMINI REGGIO CALABRIA PISA PESCARA PERUGIA PARMA PANTELLERIA PALERMO OLBIA NAPOLI MILANO MALPENSA MILANO LINATE LAMPEDUSA LAMEZIA TERME GROSSETO GENOVA FOGGIA FIRENZE ELBA CUNEO COMISO CATANIA CAGLIARI BRINDISI BRESCIA BOLZANO BOLOGNA BERGAMO BARI ANCONA ALGHERO AIRPORT 1.364.564 Number 174.754 294.790 26.981 85.324 17.868 39.725 35.412 37.536 44.021 22.922 66.856 96.467 17.302 12.861 29.068 66.156 31.351 15.831 67.088 84.554 34.990 5.431 1.772 1.108 3.339 3.924 2.796 2.907 6.857 9.274 8.663 9.002 1.977 3.317 Movements 346 140 854 776 136 86 2 2017/2016 Var. % 975,0 -18,6 -14,8 -10,4 -17,5 -12,2 -21,6 21,2 11,7 12,9 83,1 -1,4 -5,2 -5,8 -1,4 -1,8 -7,2 -2,9 -8,5 -5,5 2,4 5,1 1,1 2,9 4,7 5,7 2,6 5,2 1,5 4,8 6,8 7,4 7,1 0,1 0,0 0,9 6,4 5,9 4,6 2,5 7,9 5,7 174.628.241 Number 10.282.611 40.841.141 22.037.241 12.230.942 3.046.269 2.982.741 1.291.186 4.165.930 5.855.450 5.222.427 5.753.046 2.785.263 8.552.223 9.503.065 2.539.233 1.241.502 2.646.050 9.027.604 4.149.585 2.314.619 8.181.654 4.669.277 1.318.210 658.412 246.543 157.463 151.917 253.710 116.343 436.633 477.472 777.575 300.774 380.062 Passengers 3.028 7.774 9.227 8.057 5.912 70 - 2017/2016 Var. % 3.009,6 -100,0 100,0 -37,0 -13,4 -20,7 -16,4 -10,6 15,3 11,8 10,6 10,8 14,5 27,0 18,7 12,9 10,6 26,6 14,1 13,1 -4,9 -0,2 -4,5 -1,8 -1,8 -1,4 -1,6 6,2 6,8 8,4 0,1 7,7 7,3 5,8 3,6 9,1 4,9 8,6 8,3 1,0 5,7 0,4 Number 368.047 127.615 122.849 12.366 15.121 16.336 13.968 6.684 2.447 3.053 8.218 3.356 2.493 2.284 7.828 2.935 2.283 3.001 7.094 1.686 2.012 291 190 563 317 719 518 659 984 163 14 Transit ------2017/2016 Var. % -100,0 128,9 100,0 100,0 229,5 365,7 -15,5 -13,2 -13,2 -28,8 -13,6 -42,1 -60,3 -66,1 -39,0 -24,7 -56,5 -36,2 -33,8 -56,7 -28,1 -6,5 19,3 26,0 65,5 14,2 49,0 51,4 22,7 32,0 -7,2 0,0 0,0 0,9 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 1.090.923 Tons 125.888 185.590 589.719 19.434 41.986 52.038 17.041 10.208 13.814 6.686 2.839 1.573 6.423 6.235 8.643 375 106 417 324 189 987 158 54 35 33 16 25 15 62 Cargo 8 0 4 ------2017/2016 Var. % -100,0 -100,0 305,0 129,6 -28,6 -20,1 -48,3 -72,7 -10,2 -20,4 -10,1 -16,5 -23,7 -12,3 12,1 70,9 51,2 16,4 15,4 -5,4 -0,9 -9,3 -5,7 9,2 5,0 0,0 7,0 5,7 6,1 0,0 7,9 3,0 0,2 0,0 0,0 9,1 3,2 7,5 7,5 0,0 0,0 0,0 33 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 34 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 Scheduled andnon-scheduledflights(arrivals+departures) 2017 Overall domesticcommercialtraffic 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 MILANO LINATE LAMPEDUSA LAMEZIA TERME GROSSETO GENOVA FOGGIA FIRENZE ELBA CUNEO COMISO CATANIA CAGLIARI BRINDISI BRESCIA BOLZANO BOLOGNA BERGAMO BARI ANCONA ALGHERO TOTAL VERONA VENEZIA TRIESTE TREVISO TRAPANI TORINO TARANTO SALERNO ROMA FIUMICINO ROMA CIAMPINO RIMINI REGGIO CALABRIA PISA PESCARA PERUGIA PARMA PANTELLERIA PALERMO OLBIA NAPOLI MILANO MALPENSA AIRPORT Number 512.250 34.200 12.681 28.113 22.024 50.394 13.133 45.648 24.794 12.380 14.566 21.292 21.168 10.120 12.516 17.755 98.780 11.083 5.600 5.538 6.755 1.320 3.317 3.081 3.339 3.860 7.039 4.402 1.650 2.468 3.362 7.244 Movements 115 583 808 526 437 22 38 97 2 - 2017/2016 Var. % 100,0 100,0 -17,2 -62,1 -14,2 -62,7 -21,6 -32,4 -19,0 -28,0 -13,8 22,3 10,3 20,9 13,2 10,5 29,3 -7,1 -0,4 -4,2 -7,7 -3,4 -0,7 -8,4 -3,8 1,1 9,5 1,5 2,7 2,6 4,5 2,5 7,5 0,0 5,8 3,7 3,4 2,6 2,2 3,5 1,6 9,4 Number 61.941.472 11.469.811 6.134.148 3.266.674 1.805.930 1.935.193 3.242.551 2.833.316 1.012.497 1.349.932 2.123.193 1.429.703 4.399.691 1.439.692 2.976.752 3.164.224 4.927.688 1.928.665 262.457 163.420 993.318 514.552 955.480 923.176 218.880 380.062 303.124 124.127 151.917 252.571 713.353 384.556 73.124 77.306 Passengers 5.331 4.006 343 565 74 70 - - 2017/2016 Var. % 100,0 -10,8 -97,5 -19,8 -74,2 -10,0 -58,3 -20,7 -11,0 -17,8 13,9 18,1 14,2 15,0 22,6 19,1 73,6 26,5 17,5 13,7 -1,3 -2,7 -0,5 -8,0 -4,2 -5,2 2,7 6,6 1,2 4,6 2,1 3,5 6,2 0,0 3,1 8,6 6,3 6,9 0,6 0,0 3,8 0,2 Tons 65.411 15.565 5.781 2.802 9.005 4.089 1.416 6.068 2.068 3.585 2.599 8.116 1.167 1.264 318 176 982 25 20 89 27 75 33 25 15 68 13 Cargo 7 8 7 0 0 ------2017/2016 Var. % 100,0 -44,4 -20,1 -73,9 -55,3 -80,3 -14,8 -49,4 -26,3 -10,2 -21,8 -26,5 -16,5 -44,1 -40,8 10,0 10,5 24,1 30,8 13,0 -2,4 -7,3 -3,8 -9,2 -5,7 3,2 0,0 5,0 0,0 6,6 7,6 0,0 0,0 0,0 0,0 4,5 5,1 7,5 0,0 0,0 0,0 0,0 Scheduled andnon-scheduledflights(arrivals+departures) 2017 commercialtraffic Overall international 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 TOTAL VERONA VENEZIA TRIESTE TREVISO TRAPANI TORINO TARANTO SALERNO ROMA FIUMICINO ROMA CIAMPINO RIMINI REGGIO CALABRIA PISA PESCARA PERUGIA PARMA PANTELLERIA PALERMO OLBIA NAPOLI MILANO MALPENSA MILANO LINATE LAMPEDUSA LAMEZIA TERME GROSSETO GENOVA FOGGIA FIRENZE ELBA CUNEO COMISO CATANIA CAGLIARI BRINDISI BRESCIA BOLZANO BOLOGNA BERGAMO BARI ANCONA ALGHERO AIRPORT Number 852.314 196.010 152.730 16.861 72.808 12.330 21.970 34.092 26.453 10.241 38.743 46.073 24.666 20.508 52.522 63.262 13.822 2.350 1.189 9.821 4.169 5.822 1.146 6.557 3.451 3.495 2.030 3.063 2.247 1.939 Movements 300 328 339 439 231 118 64 86 39 - - - 2017/2016 Var. % -100,0 100,0 -34,4 -29,1 -11,2 22,2 40,5 12,7 12,5 21,4 22,9 14,5 18,1 69,5 11,6 -9,5 -5,3 -9,9 -5,9 -1,0 -0,9 -8,6 -7,2 -4,2 -2,9 3,2 0,0 0,0 7,9 7,9 1,5 4,2 2,2 9,8 6,1 1,1 9,2 7,2 0,5 6,6 0,0 4,0 112.686.769 Number 29.371.330 18.873.017 2.893.456 6.246.461 8.988.391 1.835.961 2.033.772 8.932.679 2.027.261 2.042.737 5.636.570 3.792.724 1.353.355 1.345.571 5.575.471 4.575.377 2.261.494 174.176 882.911 508.689 314.052 324.892 263.023 368.010 300.209 355.288 173.419 610.568 528.149 33.336 39.037 Passengers 7.983 2.685 1.139 7.774 5.221 581 - - - - 2017/2016 Var. % -100,0 100,0 -19,0 -65,4 -43,4 -47,5 18,4 36,7 12,9 19,7 11,1 68,8 10,0 27,4 18,3 15,7 14,8 26,7 13,6 27,5 11,4 -5,8 -5,0 -1,6 -3,4 -8,1 8,3 5,8 3,9 8,6 1,6 9,1 8,3 8,3 5,3 0,9 0,0 5,6 0,0 0,0 6,7 8,2 1.025.512 Tons 110.323 182.005 588.552 10.429 37.897 49.970 16.966 12.551 6.207 7.609 905 157 355 368 328 527 37 47 82 15 16 13 90 49 Cargo 0 4 6 5 ------2017/2016 Var. % 12.274,1 3.640,2 1.076,9 -100,0 -100,0 780,5 165,1 -71,3 -76,8 -18,4 -25,4 -75,8 -19,9 -11,9 12,7 15,9 16,7 -9,3 -4,0 -6,1 9,6 4,9 0,0 6,5 0,0 5,1 6,6 0,0 0,0 7,8 0,0 0,4 0,0 0,0 0,0 7,6 0,0 0,0 4,9 0,4 0,0 0,0 35 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 36 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 Air taxiandGeneralAviation Traffic 2017 n.a.: notavailable. Airports notinthelist have notprovided data. 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 56 55 54 53 52 51 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 9 8 7 6 5 4 3 2 1 TOTAL VERONA VERCELLI VENEZIA TRIESTE TREVISO TRENTO TRAPANI TORINO CASELLE TORINO AERITALIA TARANTO SIENA SALERNO ROMA URBE ROMA FIUMICINO ROMA CIAMPINO RIMINI REGGIO CALABRIA PISA PESCARA PERUGIA PARMA PANTELLERIA PALERMO OLBIA NOVI LIGURE NAPOLI MILANO MALPENSA MILANO LINATE LAMPEDUSA LAMEZIA TERME L'AQUILA GROSSETO GENOVA FOGGIA FOLIGNO FIRENZE FANO ELBA CUNEO COMISO CATANIA CASALE MONFERRATO CAPUA CAGLIARI BRINDISI BRESCIA BOLZANO BOLOGNA BIELLA BERGAMO BARI AOSTA ANCONA ALGHERO ALESSANDRIA ALBENGA AIRPORT Movements 37.473 3.045 1.350 1.382 1.019 1.343 1.160 3.202 1.362 1.656 1.230 2.054 2.187 1.411 8.969 1.155 326 599 148 327 174 725 819 318 224 910 145 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 38 93 60 42 ------Passengers 68.769 18.310 Air taxi 1.131 1.178 2.478 2.017 2.278 5.904 2.434 1.867 2.858 1.273 2.125 6.792 1.296 2.795 4.189 1.030 1.821 3.494 666 367 331 706 359 158 180 135 448 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 59 90 ------Transits 419 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 71 54 44 34 30 67 57 26 11 2 9 4 2 8 ------Cargo (T) n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 25 21 3 2 ------Movements 251.205 12.034 20.760 21.123 26.298 11.121 21.263 3.736 5.128 1.162 1.133 5.271 4.790 6.987 1.559 1.322 7.739 2.030 3.807 3.411 3.934 5.920 5.484 1.972 8.130 1.559 2.556 9.855 2.333 1.246 1.510 2.935 2.796 7.227 4.199 4.528 2.078 6.075 3.089 1.328 3.274 837 652 371 534 335 216 790 907 653 717 121 457 261 627 611 414 Passengers 245.034 General Aviation 12.948 14.267 15.605 12.052 23.120 11.316 44.314 2.012 1.689 1.199 2.218 5.658 9.782 8.284 1.993 1.860 3.871 1.549 2.986 6.496 1.518 1.338 7.700 4.414 1.309 1.267 2.794 1.032 1.397 2.595 1.398 1.142 1.679 9.077 1.064 6.186 4.895 4.772 405 672 482 417 765 843 224 876 863 369 111 n.d. 62 97 50 2 - - Transits 1.096 212 223 305 26 30 62 12 21 32 20 31 12 10 63 20 6 8 3 ------Cargo (T) 314 313 0 1 0 ------2017 Ranking of the Italian airports basedontotalnumberofpassengerscarried 2017 RankingoftheItalianairports 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 ALGHERO BRINDISI LAMEZIA TERME FIRENZE OLBIA TREVISO VERONA CAGLIARI TORINO BARI PISA PALERMO ROMA CIAMPINO BOLOGNA NAPOLI CATANIA MILANO LINATE VENEZIA BERGAMO MILANO MALPENSA ROMA FIUMICINO TOTAL TARANTO FOGGIA SALERNO BOLZANO GROSSETO BRESCIA ELBA CUNEO PANTELLERIA PARMA PERUGIA LAMPEDUSA RIMINI REGGIO CALABRIA COMISO ANCONA PESCARA TRIESTE GENOVA TRAPANI AIRPORT Total passengers (number) 174.628.241 10.282.611 12.230.942 22.037.241 40.841.141 1.241.502 1.291.186 1.318.210 2.314.619 2.539.233 2.646.050 2.785.263 2.982.741 3.046.269 4.149.585 4.165.930 4.669.277 5.222.427 5.753.046 5.855.450 8.181.654 8.552.223 9.027.604 9.503.065 116.343 151.917 157.463 246.543 253.710 300.774 380.062 436.633 477.472 658.412 777.575 3.028 5.912 7.774 8.057 9.227 70 - 2017/2016 Var. % 3.009,6 -100,0 100,0 -37,0 -10,6 -16,4 -20,7 -13,4 26,6 15,3 10,6 14,1 12,9 13,1 27,0 18,7 10,6 14,5 10,8 11,8 -1,4 -1,8 -4,5 -4,9 -1,6 -1,8 -0,2 6,2 8,4 4,9 8,3 9,1 6,8 7,7 3,6 0,4 8,6 0,1 7,3 1,0 5,7 5,8 Overall incidence (%) 100,0 12,6 23,4 2,7 3,0 3,3 3,4 4,7 4,9 5,2 5,4 5,9 7,0 0,0 0,0 0,0 0,0 0,0 0,0 0,0 0,1 0,1 0,1 0,1 0,1 0,2 0,2 0,3 0,3 0,4 0,4 0,7 0,7 0,8 1,3 1,5 1,5 1,6 1,7 1,7 2,4 2,4 Domestic Distribution (%) 100,0 100,0 100,0 35,5 60,7 27,4 76,5 23,7 34,8 67,9 51,9 13,1 26,5 14,4 28,1 11,3 90,2 43,4 66,4 78,8 29,7 99,6 60,1 34,2 46,0 66,2 57,5 71,5 75,4 78,0 76,0 14,5 51,7 32,0 33,2 78,7 51,0 3,7 0,0 0,0 0,9 0,2 International 100,0 64,5 39,3 72,6 23,5 96,3 76,3 65,2 32,1 48,1 86,9 73,5 85,6 71,9 88,7 99,1 56,6 33,6 21,2 70,3 99,8 39,9 65,8 54,0 33,8 42,5 28,5 24,6 22,0 24,0 85,5 48,3 68,0 66,8 21,3 49,0 0,0 0,0 9,8 0,0 0,4 0,0 37 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 38 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 Top 50airlinesoperatinginItalyrankedonpassengerscarried-2017vs2016 * Inorder toensure a correct ranking, the numberofdomesticpassengersincludes onlydepartures. 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 9 8 7 6 5 4 3 2 1 Deutsche Lufthansa Vueling Airlines Easyjet -Switzerland Alitalia Ryanair Monarch Airlines Thomson Fly Pegasus Hava Tasimaciligi Ukraine International Airlines Transavia France Shuttle Air Norvegian Maroc Royal Air Jet 2/ChannelExpress Air Services Finnair Air ChinaInternational Air Malta Israel Airlines El Al Ethiad Airways United Airlines Air Europa Mistral Air Aegean Aviation Aer Lingus Austrian Airlines International Air Norvegian Scandinavian Airlines System(Sas) Wings German American Airlines - TransaviaBasiq Air Lines Delta Air Qatar Airways Air Dolomiti Tap - Air Portugal Brussels Airlines Aeroflot International Swiss Air Neos Iberia Air Berlin Blue Panorama Airlines Eurowings Turkish Airlines Blue Air Klm Royal Dutch Airlines Emirates Volotea Meridiana Fly- Air Italy Air France British Airways Wizz Air AIRLINE United Arab Emirates United Arab Emirates United Arab NATIONALITY Great Britain Great Britain Great Britain Great Britain Great Britain Netherlands Netherlands Switzerland Germany Germany Germany Germany Romania Morocco Hungary Portugal Belgium Sweden Ukraine Norway Norway Finland Greece Austria France France Ireland Ireland Russia Turkey Turkey China Spain Spain Spain Spain Malta Qatar Israel Italy Italy Italy Italy Italy Italy Usa Usa Usa 2017 PASSENGERS CARRIED* 16.526.021 21.765.476 36.272.693 1.532.528 1.552.095 1.786.026 1.917.342 1.936.043 2.295.845 2.474.714 2.784.450 3.391.785 4.307.344 4.529.777 5.873.506 1.041.499 1.068.881 1.079.460 1.163.808 1.333.050 1.353.084 1.443.652 333.404 370.954 372.413 373.769 381.029 387.350 394.477 409.415 409.891 415.923 426.825 434.866 441.873 462.949 507.694 542.916 557.055 566.667 674.074 729.810 752.297 775.791 830.791 831.501 835.817 850.455 912.228 970.713 2016 14.949.980 23.106.354 32.615.348 1.554.768 1.336.070 1.802.234 1.850.198 1.825.076 2.627.654 2.598.309 3.109.075 3.517.535 4.287.095 5.901.919 1.359.949 1.068.882 1.056.137 1.287.938 1.873.891 1.210.902 353.541 377.566 401.685 343.217 313.170 435.130 384.741 352.697 360.282 389.406 376.168 363.243 417.201 376.147 473.579 494.534 374.094 487.056 528.703 577.134 567.674 717.068 729.671 891.026 843.970 791.612 782.566 890.762 854.828 889.813 2017/2016 Var. % 333,5 -11,7 -12,4 -43,0 -27,8 33,7 25,8 22,5 10,5 11,2 19,4 11,8 13,6 10,6 17,5 17,5 45,1 14,4 16,8 28,6 13,9 16,6 21,8 20,1 10,2 19,2 -0,2 -5,8 -0,5 -5,8 -7,7 -2,2 -6,7 -1,0 6,4 4,6 7,2 9,1 5,7 8,5 0,7 5,3 4,2 2,7 7,2 4,9 7,4 9,0 1,0 3,5 International traffic International Domestic traffic to thenumberofpassengerscarried 2017 Rankingofthefirst20airlinesoperatinginItalyaccording 20 19 18 17 16 15 14 13 12 11 10 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 Med Avia Adria Airways Siavia Ural Airlines Silver Air Austrian Airlines Air Dolomiti Air BalticCorporation Albastar Air Horizon Neos Mistral Air Blue Panorama Airlines Vueling Airlines Blue Air Meridiana Fly- Air Italy Volotea Easyjet -Switzerland Ryanair Alitalia Blue Air Aeroflot International Swiss Air Neos Meridiana Fly- Air Italy Blue Panorama Airlines Iberia Air BerlinGmbh Eurowings Ag TurkishInc. Airlines Klm Royal Dutch Airlines Emirates Air France British Airways Wizz Air Deutsche Lufthansa Ag Vueling Airlines Alitalia Easyjet -Switzerland Ryanair AIRLINE AIRLINE NATIONALITY NATIONALITY United Arab Emirates United Arab Czech Republic Great Britain Great Britain Great Britain Germany Germany Germany Romania Romania Hungary Slovenia Slovenia Sweden Holland Austria France Ireland Ireland Russia Russia Turkey Latvia Spain Spain Spain Spain Spain Spain Malta Italy Italy Italy Italy Italy Italy Italy Italy Italy Italy (arrivals+departures) PASSENGERS PASSENGERS (departures) 11.104.596 12.151.108 13.697.732 25.168.097 1.345.741 1.617.120 2.828.289 1.050.147 1.068.834 1.079.460 1.095.064 1.128.973 1.198.774 1.333.050 1.353.084 1.532.528 1.552.095 1.917.251 1.936.043 2.784.450 3.391.785 4.307.344 4.529.474 5.285.602 9.614.368 185.072 244.878 587.904 735.879 24.779 68.744 11.511 12.337 23.943 2.007 2.268 2.559 3.403 3.870 5.556 39 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 40 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 Main airline operating on each Italian airport 2017 Main airlineoperatingoneachItalianairport 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Torino Taranto Salerno Roma Fiumicino Roma Ciampino Rimini Reggio Calabria Pisa Pescara Perugia Parma Pantelleria Palermo Olbia Napoli Milano Malpensa Milano Linate Lampedusa Lamezia Terme Grosseto Genova Firenze Elba Cuneo Comiso Catania Cagliari Brindisi Brescia Bolzano Bologna Bergamo Bari Ancona Alghero Verona Venezia Trieste Treviso Trapani AIRPORT Smartwings TravelService Mistral Air (Cargo) Mistral Air Austrian Airlines Atlas Air (Cargo) Atlas Air Vueling Airlines Meridiana Fly VLM Airlines Ural Airlines Mistral Air Silver Air AIRLINE Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Ryanair Volotea Easyjet Easyjet Easyjet Alitalia Alitalia Alitalia Alitalia Alitalia Alitalia Alitalia Alitalia Czech Republic Czech Republic NATIONALITY Great Britain Great Britain Great Britain Slovenia Austria Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Ireland Russia Spain Spain Italy Italy Italy Italy Italy Italy Italy Italy Italy Italy Italy Usa Passenger traffic distribution by origin/destination - Worldwide

8,0% Non E.U. Europe 3,8% North America 75,4% European Union

0,5% Africa 2,7% 8,7% Asia and Oceania

0,9% South America Central America 2017 TRAFFIC DATA

Monthly passenger traffic 2016 vs 2017 2016 2017 20.000.000 18.000.000 16.000.000 14.000.000 12.000.000 10.000.000 8.000.000 6.000.000 4.000.000 2.000.000 0 JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER

Monthly cargo traffic 2016 vs 2017 2016 2017 120.000 110.000 100.000 90.000 80.000 70.000 60.000 50.000 40.000 30.000 20.000 REPORT AND SOCIAL BALANCE 2017 REPORT 10.000

0 ENAC JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 41 Passenger traffic distribution by Origin/Destination - EU Countries 20

17,7%

16,5%

15

12,9% TRAFFIC DATA 2017 TRAFFIC DATA

10

5,9% 5 4% 4,2% 3,9%

2,6% 2,4% 1,8% 1,4% 1,4% 1,4% 1,6% 1,6% 1% 1,1% 0,6% 0,3% 0,3% 0,4% 0,4% 0 0% 0,1% 0,1% France Estonia Cyprus Lettonia Slovenia Lithuania Finland Luxemburg Bulgaria Sweden Slovak Republic Malta Austria Hungary Great Britain Romania Belgium Germany Poland Netherlands Greece Portugal Ireland Denmark Czech Republic

2017 Italian market share between traditional and low cost airlines

Domestic International Total Share Var.% Share Var.% Share Var.% Passengers * Passengersi Passengers % 2017/2016 % 2017/2016 % 2017/2016 (arr. + dep.) (arr. + dep.) (arr. + dep.)

Low cost airlines 33.815.904 54,6 8,69 55.004.433 48,8 9,62 88.820.337 50,9 9,27

Traditional airlines 28.125.568 45,4 -3,73 57.682.336 51,2 7,08 85.807.904 49,1 3,28

Total 61.941.472 100,00 112.686.769 100,00 174.628.241 100,00 REPORT AND SOCIAL BALANCE 2017 REPORT ENAC * The number of national passengers have been calculated in order to exclude double counting by taking into account the total number of airports. 42 boundaries. public andoperatedaccordingtoapublishedtimetableregularity andfrequencycharacteristicsastorepresent an evidentsystematicseriesofflights. airline transport, charter flightandairtaxi. charter airline transport, are countedastwomovements. on international routecountedonlyonce. on international counting ofthenumberpassengerswhohavetravelledon domesticroute,addedtothosewhohavetravelled unit indomesticstopovers.Consequently, resultsfromthedouble theoveralltrafficregisteredindomesticairports connectionarecountedasasingle traffic ofdestination,whereaspassengersonaninternational at theairport oforiginandasone unit-passenger onarrival fromtheairport are countedasoneunit-passengerondeparture National ordomestic airtransport: National airtransport: International orgeneral aviation: commercialNon airtransport Commercial airtransport: services: flight Non-scheduled services: flight Scheduled Transits airport: ataspecific Passengers: Movement: Freight: Cargo: Legend Data Traffic in-flight suppliesandpassengercrewbaggage. including theactivitiesofaero-clubs, flyingschoolsandsmallprivateplanes,etc. entered into by one or more parties forthe usage ofthewholeaircraft. entered intobyoneormoreparties same arrivalflightnumber. Italian marketsharebetweentraditionalandlowcostairlines-Trend 2004-2017 100.000 120.000 20.000 40.000 60.000 80.000 airfreight + airmail (statedintonnes). +airmail airfreight any properties carriedonanaircraft,includingdiplomaticbaggageandurgentshippingexceptmail, any properties 0 take-off/landing. According to the airport trafficsurvey,take-off/landing. Accordingtotheairport ofthesameaircraft thearrivalanddeparture departing orarrivingpassengersfromastopover.departing Passengerstravellingonadomesticconnection 0420 0620 0820 0021 0221 0421 062017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 air transport services forpassengersandfreightofferedonpayment,availabletothe services air transport air traffic carried out to transport passengers orgoodsonpayment.It,thus,includes air trafficcarriedouttotransport air transport carried out through connections with airports located outsidethenational carried outthroughconnectionswithairports air transport passengers passing through an airport and departing usinganaircraftwiththe and departing passengers passingthroughanairport flights involving passenger and freight transport basedonarentalagreement flights involvingpassengerandfreighttransport air transport carried out through connections between Italian airports. carriedoutthrough connectionsbetweenItalian airports. air transport transport other than a commercial air transport, essentially other thanacommercialairtransport, transport Year Traditional Low cost 43 ENAC REPORT AND SOCIAL BALANCE 2017 TRAFFIC DATA 2017 INDEX 1 THE INSTITUTION

2 SAFETY

3 SECURITY

4 AIRPORTS

5 ECONOMIC REGULATION

6 REGULATIONS OF AIRSPACE

7 ENVIRONMENT

8 INTERNATIONAL ACTIVITY Sheet 1.1 47 Role and organisation

Sheet 1.2 48 Human resources

Sheet 1.3 51 Financial resources

Sheet 1.4 52 Stakeholders

Sheet 1.5 53 Performance Plan

Sheet 1.6 55 Prevention of corruption and transparency

Sheet 1.7 56 Quality of airport services and enforcement of passengers’ rights

Sheet 1.8 62 Technological Innovation

Sheet 1.9 65 Legal activity

Sheet 1.10 66 Information and communication

1 THE INSTITUTION Sheet 1.1 Role and organisation ROLE AND ORGANISATION

ENAC is the Italian single authority in the technical (International Civil Aviation Organization), the regulation, certification, supervision and control United Nations specialized agency charged with of civil aviation with powers conferred by the the task of defining common regulatory and Italian Navigation Code. Its primary objectives technical civil aviation standards within its are set forth in the statutory mandate and member countries and, as a member of the ICAO THE INSTITUTION highlighted in its Mission: Council, Italy provides its contribution in the ENAC, the Italian Civil Aviation Authority, in following areas: Technology and development carrying out its functions of safety regulation, policies; European Union; ECAC (European Civil certification, surveillance and oversight in the civil Aviation Conference), an intergovernmental aviation field, supports the development of the civil organization for convergence and cooperation in aviation by ensuring the Country, especially the field of air transport at pan-European level; consumers and industry, the safety of aviation EASA (European Aviation Safety Agency), an EU activities, the preservation of rights, the quality of agency responsible for defining common levels of services and fair competition within an safety and environmental protection in civil environmentally friendly approach. aviation within the EU member countries; ENAC has established a strong connection with a Eurocontrol, an organization that plans and number of international bodies and cooperates coordinates the implementation of a harmonized and holds a leadership position in: ICAO European air traffic management system.

ACCOUNT ADVISORY Performance COURT OF AUDIT ENAC BOARD ENAC PRESIDENT Evaluation Unit BOARD

DIRECTOR GENERAL

DEPUTY DIRECTOR GENERAL INTERNAL AUDITING JURDICAL ANALYSIS DEPT. DEPT.

ORGANISATION TECHNICAL ECONOMIC AND AVIATION REGULATION OVERSIGHT AIRPORT’S OVERSIGHT DEVELOPMENT DIRECTORATE DIRECTORATE DIRECTORATE DIRECTORATE

DEPUTY TECHNICAL DEPUTY ECONOMIC AND TOSCANA HUMAN RESOURCES AIR TRANSPORT & AIRPORT’S OVERSIGHT OVERSIGHT DIRECTORATE AIRPORTS DEPT. DEPT. ENVIRONMENT REGULATION DIRECTORATE DEPT.

AIRPORT PLANNING AIRPORTS CENTRAL REGIONS BUDGET & ACCOUNTING PERSONNEL LICENSING & AND DESIGN DEPT. DEVELOPMENT DEPT. AIRPORTS DEPT. DEPT. OPERATIONS REGULATION DEPT. AIR SPACE ECONOMIC ANALYSIS LAZIO INFORMATION TECHNOLOGY MANAGEMENT DEPT. & AIRPORT CHARGES DEPT. AIRPORTS DEPT. DEPT. AIRWORTHINESS REGULATION DEPT. AIRPORT AIR TRANSPORT CAMPANIA GENERAL AFFAIRS DEVELOPMENT OPERATIONS DEPT. AIRPORTS DEPT. DEPT. & LICENSING DEPT. SECURITY REGULATION DEPT. NORTH-WEST ITALY NORTH-WEST PUGLIA-BASILICATA OPERATIONS DEPT. AIRPORT DEPT. AIRPORTS DEPT. AIRPORTS & AIR SPACE NORTH-EAST ITALY MILANO-MALPENSA CALABRIA REGULATION DEPT. OPERATIONS DEPT. AIRPORT DEPT. AIRPORTS DEPT.

CENTRAL ITALY LOMBARDIA SARDEGNA OPERATIONS DEPT. AIRPORTS DEPT. AIRPORTS DEPT.

SOUTH ITALY NORTH-EAST WESTERN SICILIA AND SOCIAL BALANCE 2017 REPORT OPERATIONS DEPT. AIRPORTS DEPT. AIRPORTS DEPT. ENAC EMILIA-ROMAGNA EASTERN SICILIA AIRPORTS DEPT. AIRPORTS DEPT. ENAC’s organisation chart 47 48 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION

HUMAN RESOURCES OA 0 100 TOTAL 705 43,3 305 Technical andEconomic-Administrative inspectors) and 197airport (15 flightinspectors,4airtrafficinspectors 216 30,6 Operational (125 graduatesand21highschoolgraduates) 20,7 146 Professionals 5,4 38 Executives % UNITS AREAS OFACTIVITY at31 serving ENAC staff December2017 members employedinfourseparateareas. At 31December2017,ENACcounted705 ENAC cancountonahighlyspecialisedstaff.

Sheet 1.2Humanresources

A R P

T E M

D

E T

N

R

T O

S

Total 705 + P R I 279 Units A 39,6% D I

ST

O R

P

E I R B 267 units

438 units

A U T

I

O T N

105 Units I

14,9%

S O

D

N

E P Units 705 Total

A

I

R N 37,9%

T

M

E

N T T H

S

E

T

E

321 Units R

45,5%

R

I T

O R

AL Y 62,1% D NER IRECTORATE GE actual staffnumber. recruitment power, itwillbepossibletocoverthe public selectionproceduresandtheremaining As aresultofthehiringprocesswhichfollows legislation. standards establishedbytheinternational members, inordertoguaranteethesafety recruitment 93specialisedandoperationalstaff considering ENAC’s demands,authorisedthe 2018 BudgetLaw(205/2017),withclause576, where therecruitmentpossibilitywaslimited, After manyyearsofpublicspendingreduction attended foreachdomains. following diagramarerepresentedthecourses courses.In the initiatives, includingexternal In 2017ENAC’s in190training staff tookpart training needsofthestaff. Three-year Plan,afterhavingconsideredthe staff qualifyingandwiththerealisationofnew the trainingdocumentrevising,withENAC the authority;projectactivitieswillendupwith andimprovetheatmospherewithin and tosupport requirements andthebestpractisesrequested, efficient managementtool,tokeepupwiththe Three-year trainingPlaninordertohaveamore theProjectUpdateof In 2017ENACstarted planning. oftheyear’sthey werestillcurrentandpart Plan 2014-2016werecontinuedin2017since Training activitiesenvisagedbytheThree-year training staff Internal Sheet 1.2 Human resources

ADMINISTRATIVE 47

SAFETY 73 THE INSTITUTION

TOTAL COURSES 190 ANTI-CORRUPTION 22 JOB SECURITY Legislative Decree 81/2008 17

IT 10 ENVIRONMENTAL PROTECTION SECURITY 3 9 COMPETITIVENESS AND RISK MANAGEMENT SERVICES QUALITY 6 3

The staff attended some 2,580 days of training, management, by developing the needed with an average - calculated on the total staff - of professional competences of the staff. 3,6 days of training per person. The in-house The 2017 programming approach was a tangible course has been the most adopted modality (60% series of actions to contrast illegality and not just of the total). External companies with ENAC staff mere activities to comply with the legislation; the in have carried out the personalised training as activity has been focused on custom-made lecturer. courses, translating the norms general topic in With regard to safety, the training activity to retain languages congruent with ENAC operational and achieve the qualification for the Safety context. Oversight inspection staff has continued, following For these reasons, specialistic activities for the the international and ENAC’s internal procedures, professional categories working in the highest risk with particular reference to ramp inspections. areas have been planned. All the players involved There have been refresher trainings for the in ENAC’s negotiations (works, goods and inspection staff specialised in Security, Bill of rights services, concessions) took part to a modular and quality of services; new airport inspectors training course about the new Code on public

have started attending the training to obtain the contracts. After the general course about the new AND SOCIAL BALANCE 2017 REPORT qualification in the different domains. Code dedicated to the management, the specific The 2017 anti-corruption trainings wanted to training activity focused on the following areas: ENAC support and improve the strategy of corruption risk 49 50 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION carried outduetothechangesintroducedby and fortheorganisingpositionholderswere Refresher seminarsfortheauthority’s management Aboveandbelowthresholdgoodsservices • PublicWorks (threeeditions) • andsuppliesrelatedto Concessionsofservices • buildingsconcessions(three Areasandairport • Sheet 1.2Humanresources with the participation ofcompaniesandschools.Thecourseisbasedon thesupposedincreasinguseof with theparticipation Aircraft System, withaspecialfocusontheoperational aspects. goal istobuildanewclassof professionalities abletodesignsystemofknowledgebasedon theRemotelyPiloted Unmanned AerialVehicles, knownasdrones,inseveralapplicationand research areas.TheMaster’s Program In 2017ENAC,signedacollaboration agreementwithRomeTor Vergata Universityto activateaMaster’s Program Design, Application, Regulation of RPAS (Remotely Piloted Aircraft System) – first cycleDesign, Application,Regulation ofRPAS –first System) Aircraft Piloted (Remotely ENAC, ENAV,airlines, maintenanceoperators,airports, ANSV. reference tocivilaviationstudies.Itwillhelpdevelopskills requiredbycompaniesandorganizationssuchas thecollaborationagreementwith UniversityofRomeSapienzaforthe2017-2018 In 2017,ENACconfirmed edition oftheMasterUniversitariwhichprovidestrainingon ItalianandEuropeanCivilAviation, withparticular Civil Aviation Management–second cycle Master’s Program ENAC incollaboration with Master’s Complex Complex (8editions) Security certifiedinstructorsofStateInsitutions FE/FIE/IRE Seminary CRE(A) Seminary TRE (H)SESP Familiarisation withLICENZE-LIC13(40editions) Examiner StandardizationCourse TRE (A)MPandSP/HPA Complexand(H)MESP/MP Examiner RefresherSeminar TRE (A)MPandSP/HPA Complexand(H)MESP/MP to theheavieronesforgoodstransportation State oftheartandevolutionRemotelyPiloted Aircraft System: fromlightdrones Reg. (EU)748/2012Part21SubpartJDOA Reg. (EU)748/2012Part21DOA Reg. (EU)748/2012Part21DOA purchases (singleedition) (singleedition) report editions) COURSE of goods and services purchase,continued. of goodsandservices (MePA)the Consipplatform forthestaffincharge thetrainingtodevelopskillsuse Furthermore, corrective DecreeoftheContracts’code. promoting acultureofsafety. training coursesandworkshopsaimedat invarious 900 dayspermember)tookpart (intotalabout In 2017,some950participants Training personnel external for Magnaghi Aeronautica Security instructorofstateinstitution Flight examinersonbehalfofENAC Flight examinersonbehalfofENAC Flight examinersonbehalfofENAC Flight examinersonbehalfofENAC Flight examinersonbehalfofENAC Order ofEngineerstheprovinceRome Giannuzzi Srl Officine MeccanicheIrpine RECIPIENTS FINANCIAL RESOURCESFINANCIAL and internal resourcestorunitsadministrationand and internal ENAC’s sourcesoffundingarepublicfinancing greenhouse gasreduction allocated fortheresearch Emission allowancesoftheaviationsector capitaltransfer Ordinary NETWORKS AND MOBILITYfunding State financingforairportinvestment: PON implementation ofinfrastructureprojects Funding providedbytheEUtosupport TOTAL PUBLIC FINANCING OVERALL TOTAL
18,538,851



4,332,251 7,000,000 7,000,000 206,600
institutional tasks Transfers fromtheStateforENAC’s TRANSFER TOTAL Other income property Income fromENAC'simmovable accounts mortgage lendingandcurrent Interests thataccrueonloans, “Albi” (professionalbodies) members belongingtoregistersand certification/documentation feesof Contributions and transferred byENAV Route andterminalcharges-share Fees fromservices 449, Art. 7amended) concessions (l. 2 August 1985, n. Fees fromairportmanagement OWN institutional duties. implement theactivitiesinvolvedwithENAC’s 169,196,419 ENAC REVENUE Sheet 1.2Financialresources
150,657,568



22,172,308 23,534,410 98,806,000

4,742,399

367,451 900,000 94,000 41,000 51 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 52 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 3 homogeneousclassesaccordingtothetypeof isdividedinto6categories,groupedin portfolio and resultsachievedbyENAC.Thestakeholder Stakeholders involvedwiththeactivities,services STAKEHOLDERS Sheet 1.4Stakeholders

CLASS BENEFICIARIES REGULATORS OPERATORS CLASS BENEFICIARIES REGULATORS OPERATORS USERS/BENEFICIARIES REGULATORS INSTITUTIONS SERVICES SUPPLIERS OFGOODS EMPLOYEES INDUSTRY ASSOCIATIONS CATEGORY Charter. the interest/influencematrixofCopenhagen ENAC identifiesitsstrategicstakeholdersthrough interaction withENAC. PROVIDERS OFGOODS/SERVICES INDUSTRY ASSOCIATIONS USERS/BENEFICIARIES surrounding airports, Tour Operators, Media associations, EconomicOperators, Population Passengers, Environmentalgroups, Consumer Eurocontrol, ForeignCivil Aviation Authorities ICAO, EuropeanCommission, ECAC, EASA, Development Fire FightersBody, ofEconomic Ministry Health Ministry, NationalPolice, Civilprotection, ofEconomyandFinance,Ministry InteriorMinistry, ANAC, ofInfrastructuresand Ministry Transport, Affairs, ofEnvironment, Ministry DefenseMinistry, Regulation of Transports (ART), ofForeign Ministry Regions andLocal Authorities, Authority for the Authority, DepartmentofPublic Administration, and SeriousIncidentsInvestigation(ANSV), Judicial management, ItalianBodyfor Aircraft Accidents Italian Air Force, Italianagencyforstateproperty Remotely Piloted Aircraft (drone)Operators management andaircraftmaintenancecompany, Airline carrier, Aircraft manufacturer, Technical Supplier ofairnavigationservices, Airport operator, ENAC Employees, Airport staff Assohandling, IATA Assaeroporti, Assaereo, Assoclearance, INSTITUTIONS REGULATORS EMPLOYEES KEY STAKEHOLDERS

CATEGORY PERFORMANCE PLAN PERFORMANCE Model used to assignobjectivesModel usedto sector, encourageandmanagetheinteraction intheaviation the safetyandqualityofservices environmental protection).Theaimistopromote competitiveness andqualityofservices, strategic areas(Safety, Security, fair ENAC’s prioritiesaresetconsideringitsfour the civilaviationsector. operational frameworkandthefuturescenariosof needs: itallowsabetterdefinitionofthecurrent contextandstakeholders andexternal internal of actionaredefinedviaananalysisthe to preventandcontrastcorruption.Potentialareas standards, transparencyandintegrityaplan quality standardsofservice, performance, Cycle”,whichcombines “Integrated Performance oftheso-called Planispart Performance theItaliancivilaviationsector.governing The stakeholders betterunderstandENAC’s rolein visibility ofpoliciesandstrategicactionshelps Agreatertransparencyand no. 150/2009. byLegislativeDecree with theprovisionssetforth toolpublishedincompliance and socialreporting ENAC’s Planisthestrategicplanning Performance DIRECTORATES CENTRAL DIRECTORS LINE/STAFF Strategic Goals(3years) Strategic OFFICE/STAFF Strategic Action(3years) Strategic fully achieved. showed thatalltheplannedobjectiveshadbeen of2016 Report resources. ThePerformance planned objectivesandontheavailable organisation andemployeesbasedonthe ofthe ontheperformance The documentreports andexternal. stakeholders, bothinternal the previousyeartopublicbodiesand aimedatillustratingtheresultsachievedin Report In 2017,ENACpublishedthe2016Performance Plan. in thePerformance specific individualobjectivesthatarenotincluded holding non-executivepositionsareassigned defined. Theprofessionalstaffandthe streamlining themanagments’processesare ones. Alltheoperationallocalobjectivesaimedat operational objectivesderivedfromthestrategic a periodofthreeyearsandfollowsyearly ENAC pursuesstrategicobjectivesthataresetfor and integrity, ofENAC’s attheheart activity. respecting theprinciplesoflegality, transparency infrastructures promote thedevelopmentofairport with allcivilaviationsystemstakeholdersand Operating Goals(1year) Project (1year) Sheet 1.5 Performance Plan Sheet 1.5Performance (infra-years) goals-Activities Specific 53 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 54 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION Sheet 1.5 Performance Plan Sheet 1.5Performance SAFETY TRASVERSAL PROTECTION ENVIRONMENTAL OF SERVICES AND QUALITY FAIR COMPETITIVENESS SECURITY STRATEGIC AREA aeronautic field Promote theresearchinairtransport and estate Enhancement andprotectionofENAC’s real omologation procedures, inrelationwithEASA internationalisation inthecertificationand companies’ competitivenessandthe bypromotingtheItalian Support thecountry areas Management principlesinallorganizational based ontheEASAmodel. IntroduceRisk Develop amanagementsystemforENAC Improving theoverallITlevelofENAC measures Improve thequalityofcorruptionprevention air transport aimed atreducingtheenvironmentalimpactof field bypromotingtheadoptionofmeasures Consolidate ENAC’s roleintheenvironmental the airportsopentocommercialtraffic the generalaviationstructureinsynergywith oftheairtransportsector;revision services and monitoringtheplayersquality Develop andimplementsystemsforcataloging standard europei standards andprogrammes. iprogrammiegli navigation services, inlinewiththeEU of theinfrastructures, oftheairportandair Reinforce theeffectivenessofsecuritycontrols standards andprogrammes air navigationservices, inlinewiththeEU safety oftheinfrastructures, oftheairportand Rationalisation oftheactionstoensure STRATEGIC OBJECTIVES2016-2018 Valorisation ofthegeneralaviationsector inspectors National programtocertifysecurityandsupervising Control Team therelatedresults inspections;supervise Reinforce airportandNational Aviation SecurityQuality Systems (RPAS) Development ofthesectorRemotelyPiloted Aircraft European Planforsafetyaviation2016-2020(EPAS) Introduction oftheactivitiesprovidedforinEASA Introduction ofaRiskBasedOversightSystem 139/2014) Conversion oftheairportCertificates(EUReg. no. in fieldswhichare strategic forENAC Evaluate andenhance theresearchactivities are strategicforENAC Define andplantheresearchactivities infieldswhich real estate Implement initiativestoenhanceand protectENAC’s in therelationshipwithEASA companies’ competitivenessandtheinternationalisation bypromotingtheItalian Support thecountry Enforce RiskManagementinallofENAC'sprocesses Set-up ITsystemsforoperationalprocessmanagement Implement ITuserinteractionsystems Limit opportunitiesforcorruption coherence withtheICAO Action Plan Implement theinitiativestorealiseprojectsin agreements) (Investment Plan–Businessfour-year planning Increase theefficiencyoftransportssystem STRATEGIC ACTIONS PREVENTION OFCORRUPTION ANDTRANSPARENCY subarea ofrisk.Theactualprobabilitythe dividedaccordingtotheareaand then further The processesthatareidentifiedashigh-risk results ofthemonitoringplanpreviousyear. takes intoaccountthegeneralcontextand defines theconceptofcorruptionandrisk nature ofactivities.Theprocess discretionary assigned ariskratingbasedonthesizeand management andcontrol)areevaluated ENAC’s processes(institutional,support, plan. performance ANAC’s andislinkedtoENAC’s determinations inthe accordance withtheprovisionssetforth ENAC’s anti-corruptionstrategy, drawnupin Prevention PlanisaThree-Year planthatdefines Integrity. ENAC’s Three-Year Corruption and theThree-Year ProgramonTransparency and merged theThree-Year CorruptionPreventionPlan Plan ofitsown.TheNationalAnti-Corruption and adoptsaThree-Year CorruptionPrevention under whicheachpublicadministrationdefines Anti-Corruption Plan,andadecentralizedsystem level, throughtheadoptionofNational prevention strategiesattwolevels:thenational public administrationestablishedcorruption repression ofcorruptionandlawlessnessinthe The existingprovisionsforthepreventionand expected andactual qualitystandardsforthe year. were defined Theindicators relatedtothequalityof services according tothree variables:Accessibility, Timeliness andTransparency. it providesandontheirstandards ofquality. In2017ENACcontinued itsactivitiesaimedatmonitoringthe ENAC’s Service Charter is an information tool aimed at providing users with information on avarietyofservices toolaimedatprovidinguserswithinformation isan information ENAC’s Charter Service Service Charter Service Implementationof thesection“Transparent Administration”webpage throughtheTransparent Administration • Transparency - Specific actions carried outin2017Transparency actionscarried -Specific • Internal trainingaimedatemployeeson issues relatedtothepreventionofcorruption,legality, Internal ethics • Implementationof ENAC’s communicationchannelonYouTube toincreasetheeffectivenessofawareness • channelswithcitizensinENAC’s Implementationofbidirectional communicationandinformation website. • Organizationofthe “DaysforTransparency”. • Portal that provides a smooth, simple management of information anddatarequiredtofulfilltheobligationsof thatprovidesasmooth,simplemanagement ofinformation Portal advertising, transparency and dissemination of information set forth by existing regulatory provisions. byexistingregulatory setforth transparencyanddissemination ofinformation advertising, raising campaigns on issues concerning transparency.raising campaignsonissuesconcerning andtransparency. Sheet 1.6Preventionofcorruptionandtransparency implemented the Freedom of Information Act. implemented theFreedomofInformation “Transparent Administration”webpageand anddatainthespecificsection information ENACpublisheddocuments, Furthermore, fromwhistleblowers. managing reports ethicsandlegalitycollecting concerning taskofholdingtrainingcourses the important planned riskcontainmentmeasures,continuingon In 2017,ENACimplementedanumberof Prevention ofCorruptionandTransparency. activity carriedoutbytheManagerinchargeof takes intoaccounttheresultsofmonitoring individuals. ThePlanisupdatedannuallyand oftheorganizationand performance measured andevaluatedtoassessthe technical staffandothermembers,are These objectivesareentrustedtoDirectors, oftheorganizationandindividuals. performance corruption aretightlyconnectedtothe The objectivesoftransparencyandprevention the riskofitsoccurrence. transversal) thataredeemedsuitabletocontain and the commonmeasures(mandatory possibly leadtocorruptionisidentifiedalongwith (the so-called“concrete”risk).Theeventthatcould the economic,organizationalandreputationalrisk occurrence ofcorruptionisassessedalongwith 55 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 56 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION OF PASSENGERS’ RIGHTS OFAIRPORT SERVICESQUALITY ANDENFORCEMENT approval andtheQualityPlanmonitoring Charter of thedatarequiredforService non-compliances anddifficultiesintheevaluation and capacitytopreventeliminate managingbodies,theirinclination airport Quality ManagementSystemadoptedbythe Auditing activitieshavethegoaltoanalyse Naples, Pisa,Bologna,OlbiaandMilanLinate. of managing bodies,conductedontheairports providedbyairport services the qualityofairport continued itsactivity, in2014,concerning started Throughout 2017,ENAC’s Team ofAuditors Auditing Sheet 1.7 Quality of airport services andenforcementofpassengers’rights services Sheet 1.7Qualityofairport Criteria forthenon-complianceslevelallocation Best practicesrelatedobservations Incorrect applicationoftheprocedures Organisational requirements Infrastructural requirements Technical requirements ENAC’s RegulationsandCirculars Italian regulation European/international regulation Detected non-compliences 10 20 30 40 50 0 L1 L2 In 2017,83criticalitieshavebeendetected. or ReducedMobility(PRM). sectionaboutPassengerswithdisabilities Charter GEN 02Aand06withreferencetoService circularsENAC 1107/2006 andofadvisory the correctapplicationofEUReg. In thiscontext,theauditingactivityisusedtoverify care. ENAC ascentraltopassengersatisfactionand especiallythoseidentifiedby services, the airport constant improvementofthequalitystandards Auditing activitieswerecarriedouttoensurea included inthePlanningAgreement. L3 L4 Level ofcriticality L4 L3 L2 L1 • delivery timeofthelastbaggagefrom delivery • reliabilityofthebaggagehandlingsystem; • totalnumberofbaggagesnothandedbackat • waitingtimetodisembarkthepassengerswith • thedisembarkation ofthe waitingtimetostart • transittimerecoverfortheflightslandedlate; • delaysofthe aircrafts; totaldeparture • managing flightdelaysascribedtotheairport • fortheusers: are themostimportant considerable improvementoftheindicatorsthat of theauditteamfindings,produceda managingbodies,asaconsequence the airport showed thatthecorrectiveactionsimplementedby Services, Regularity andQualityoftheAirport The monitorings,analisedbytheCommitteefor land-sidebaggagehandlingarea. • ofSalaAmica; comfort • accessibilityandstateofmanteinance ofthe • absence,stateofmaintenance, coherencewith • cleanlinessofthetoiletfacilities; • oftheairport; comfort • training; • lackofprocedures; • Most frequentlydetectedcriticalities: securitycheckswaiting time. • check-inwaitingtime; • efficiencyofthepassengersmovingsystemsin • cleaningfrequencyofthetoiletfacilities; • due to the glitch in the departure airport; due totheglitchindeparture the baggageclaimofdestinationairport reduced mobilityafterthelastpassenger; first passenger; body; call points; the relatedtactilemaps; the tactilplantarroutespointsofinterestand people mover, etc.); the airport (lifts,tapis-roulant, escalators, the airport aircraft block-on; Sheet 1.7 Quality of airport services andenforcementofpassengers’rights services Sheet 1.7Qualityofairport has beenunderstood. operational efficiencyofthecontrolledsubjects, implemented toimprovetheorganisational The spiritoffacilitationatthebaseactions actions. improvement needshasimplementedmitigating auditors’ teamtorespondrequested maintenance/renovation works,theENAC When itwasnotpossibile,dueto managing bodiesrespondedappropriately. relevations appearedduringtheaudits,airport 2017 checkswerepositive,sinceforallthe uniqueinEurope.Theresultsofthe the airport), offered toPRMandAPT19ontheregulationof Charter, GEN02Aonthequalityofservices circulars:GEN06ontheService (ENAC advisory systembasedonaENACregulation surveillance All thisispossiblethankstoaconsolidated their claim(suchasthesanctionsimposed). passengersonthestepsittookfollowing informs a viewofmakingtheprocesstransparent,ENAC the disruptionoccurredhandlecomplaint:with and investigations.ENAC’s Depts.where Airport andconductinginspections collecting information accord orfollowingpassengercomplaints,by Violations areassessedbyENAConeitheritsown can itprovidelegaladviceorconsultingservices. compensation followingpassengers’claims,nor provided topassengers.ENACcannotdecideon defaulters andmonitorthequalityofservices violations withaviewtoimposesanctionsonthe lodges acomplaint,ENACassessesthepossible cancellation orlongdelays.Whenapassenger of Passengersincasedeniedboarding,flight ENAC isresponsibleforenforcementoftherights Reg. (EC)261/2004 Passengers’ rights 57 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 58 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION ENAC employsanup-to-datecomputerized Passengers’ complaints Sheet 1.7 Quality of airport services andenforcementofpassengers’rights services Sheet 1.7Qualityofairport WCHR: BLND: DPNA: DPNA: DEAF: total assistance. WCHC: not needassistanceinthecabin. WCHS: unaided. Legend of proceedings. If apaymentorderisissuedandthecarrierdoesnotfulfillit, theorderisenforced. The carriermayappealtoENAC’s decis carrier hastheopportunitytopresentwrittenpleadings, hearingrequestsandpayatareducedrate(oblation). The orderfor in factdividedintoseveralstagesbeginningwiththeassessment(thenumberofpenaltiesreportedperyear), followedbyaph Note: The annualamountsdonothavedirectcorrespondencewiththenumberofsanctionsundertakeninreportingyear: thes Sanctions Reg.(EC)261/2004 NUMBER OFSANCTIONS AMOUNT TOTAL Lack ofinformationonpassengerrights(art.14) Flight delay(art.6) Flight cancellation(art.5) Denied boarding(art.4) Reg. (EC)no. 261/2004 2017 Complaint forms Passengers who arehearing-impaired. Blind orlowvisionpassengers. Passengers with intellectualandbehavioraldisabilities. Passengers withaseverewalking disabilitywhocannotmanagestepsbutdo Passengers withawalkingdisabilitywhocanmanagesteps and canmove Passengers whoareunableto walk andcannotmoveunaided.Theyneed 2015
50,817.62 management systemforpassengers’complaints. 40 2015 5,666 3,745 1,549 282 90 2016
362,908.28 2016 38 5,936 3,836 1,718 ion incourtwiththreeinstances 306 payment ordismissalfollows. 76 ase duringwhichtheair anctioning processis 2017
2017 108,288.17 4,209 2,624 1,296 243 23 46 Mobility (PRM) Rights ofPassengers Reduced with EU adoptedsomecommonrulesthatgive any discriminationandatnoadditionalcosts,the To beprovidedwithout ensurethatairtransport 10000 15000 20000 25000 30000 35000 40000 1000 1500 2000 1000 5000 Assistance toPRM2017 500 200 400 600 800 0 BLND WCHS January DEAF January January

February February February

March March March

April April April

May May May

703.467 June June June 70% Sheet 1.7 Quality of airport services andenforcementofpassengers’rights services Sheet 1.7Qualityofairport 062017 2016 July July July

299.569 August August August 30% r-oiidNotpre-notified Pre-notified Notpre-notified Pre-notified September September September Notpre-notified Pre-notified

October October October

November November November

December December December r-oiidNotpre-notified Pre-notified 10000 15000 20000 25000 30000 35000 40000 10000 12000 5000 2000 4000 6000 8000 ahead oftheirflight. should berequestedbythePRMpassengers Thisspecialassistance assistance inEUairports. Passengers withReducedMobilityadedicated 100 200 300 400 500 600 700 800 0 WCHC WCHR January DPNA January January

February February February

March March March

April April April

756.764 May May May 71% June June June

314.261 July July July 29% August August August r-oiidNotpre-notified Pre-notified r-oiidNotpre-notified Pre-notified r-oiidNotpre-notified Pre-notified September September September

October October October

November November November

December December December 59 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION Sheet 1.7 Quality of airport services and enforcement of passengers’ rights

Autism, travelling through the airport

In 2017 the promotional and sharing activities of the project “Autism, Travelling Through the Airport” continued. The project, created by ENAC in collaboration with ASSAEROPORTI and sectors’ Associations, offers advices to help autistic people and their helpers to engage serenely the travel experience offering them the possibility to visit the

THE INSTITUTION airport in advance.

Today the project is operational in the following airports:

• Bari, Brindisi e Foggia - Aeroporti di Puglia SpA; • Bergamo - SACBO SpA; • Olbia - GEASAR SpA; • Rome Fiumicino and Ciampino - ADR SpA; • Milan Malpensa and Linate - SEA SpA; • Naples - GESAC SpA; • Venice - SAVE SpA.

During the year, the airport managing Bodies of Milan, Rome and Bergamo, with ENAC collaboration, carried out workshops to share the results of the experience with the Associations involved in the initiatives. In 2017, the following airport managing bodies joined the project and started the implementation phase:

• Pisa and Florence - Toscana Aeroporti SpA; • Genova - Aeroporto di Genova SpA; • Turin - SAGAT SpA; • Bologna - Aeroporto Guglielmo Marconi di Bologna SpA; • Catania - SAC SpA; • Palermo - GESAP SpA.

Reg. (EC) 261/2004 revision status

Since the date of first application (February 2005) Reg. (EC) 261/2004 has been subject of numerous interpretative judgments by the European Court of Justice, following which in 2013 the European Parliament and Council decided to revise the regulation to take into account the case law and give national air carriers and national bodies appointed by the Member States a clear-cut and well-defined framework on air passenger rights. The sought-after resumption of works did not start even in 2017 and the Interpretative Guidelines for Reg. (EC) 261/2004 of the European Parliament and Reg. (EC) 2027/97 of the Council on the liability of air carriers in the event of accidents as amended by Reg. (EC) 889/2002 of the European Parliament and of the Council was published in European Union C214/5 of 15 June 2016, could not completely fix interpretative criticalities and fill the gaps appeared during the application phase and that are still frequent. Currently, the always more common multimodal trips (which involves different ways of transport in a single contract),

REPORT AND SOCIAL BALANCE 2017 REPORT are not included in the regulation. Today, if a passenger misses his flight cause of a train delay in the multimodal

ENAC trip, he will only benefit from a refound and assistance as stated in the Reg. (EC) 1371/2007 and only if the delay is over 60 minutes at the destination. 60 Sheet 1.7 Quality of airport services and enforcement of passengers’ rights

In 2017, EU Commission started a Member States’ policies analysis about multimodal transports. A service company made the analysis, by interviewing the designed Entities of several Member States, including Italy, to have updated pictures of the situation in order to outline the possible EU legislative action. In 2017 ENAC received a EU Court of Audit that carried out an audit on the EU Commission activities about the passengers’ rights, not only in the air transport but also maritime and rail ones. During the visit, the audit team examined in depth the organisation and the operational procedures about passenger’ rights implemented by ENAC as Italian Entity, and recognised the high Italian standards. THE INSTITUTION The visit was part of a programme that involved 10 EU Member States. REPORT AND SOCIAL BALANCE 2017 REPORT ENAC

61 62 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 2016-2018 havebeencompletedandlaunched. In thelastyear, 50ITprojectofthethree-yearplan to theinnovationofsystemsandITstructures. more thanonethirdofthose(35,01%)dedicated been considerableandequalto The ENACinvestmentsinthesector2017have ExtendtheENACstaffthatuse theSmart • Improvethequalityand theefficiencyof • neededto ReducewiththeIThelpefforts • system foritsstaffwiththefollowinggoals: Workingdevelopment byimplementingaSmart ofitsITsystemsontheonlineservices part In thelastyears,ENACfocusedaconsiderable TECHNOLOGICAL INNOVATIONTECHNOLOGICAL Sheet 1.8Technological Innovation device theyuse. influenced bytheplacewheretheyareand allowing thestafftoworkwithoutbeing for that aresimilartothoseintheheadquarters Working workstations System,offeringvirtual businesses; offered totheusersand services procedures; manage theadministrativeandinstitutional 6,091 ,79 € 1 ,334,8 € 3 32 ts n re e tu m i t d s n e e v p n x

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3

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,

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5,130,923,

%

9 9 , 4 6 the new institutional portal andnew digital the newinstitutional portal ENAC’s areplanned.Inparticular, onlineservices 2018 and2019,newinvestments todevelopthe On thebasisofpositive results,alsoforthe weekend. show thatthe10,51%of them aredoneinthe addition, theanalysisofdailytransactions operations outoftheofficeworkingtime.In tohandlethe38,09% ofthe online systemspermit The 2017-recordeddata’s analysisshowsthatthe transactions comparedtothetotal. day, theaveragepercentageofrecorded shows, foreachhourofthe The followingchart office workingtime. innovative, quickanddigitalmodalitiesoutofthe users thepossibilitytobenefitfromprovisionswith ENACofferstothe Through theonlineservices, generated in2017,arelisted. ofFTEthey indication ofthesavingsinterms theprocesseswith In thefollowingchart Equivalent) savingcanbeestimated. of theinvoice,anaverage900FTE(FullTime thepaymentandautomaticemission permits transactions in2017;consideringthatthisprocess registered12,584 The onlinepaymentservice in respectoftheprefixedgoals. allowedobtainingconsiderableresults platforms, and updated.Digitalizationthroughweb planned time,whiletheresthasbeenreplanned commissioned projectshasbeenlaunchedinthe to therequests;inthislastcase,84%of evolution andthesystemdevelopmentaccording These projectsinvolvedboththeITinfrastructure pilot trainingcenters Comunications ofthedrones’ Air CrewExaminatorsReporting Online process Procedures 6,668 6,615 Savings FTE 445 441 SPID (DigitalIdentityPublicSystem),toaccessand using innovative technologieslikethe services The Smart WorkinkThe Smart lettheauthorisedstaffaccess: 220 ENAC’s staffmembersusedthesystemcomparedto 120inthe2016. Insuchawaytheactivities’executionisensurednomatterplaceanddeviceused. In2017 headquarters. WorkingThe Smart systemprovidestheENAC’s workstationsthataresimilartotheonesin staffwithvirtual In conclusion, through the Smart Working,In conclusion,throughtheSmart ENACreached thefollowinggoals: the systemwithtoolstoactively monitorit.Inparticular: WorkingConsidered the2017positive results,ENACplanstoincreasetheSmart staff of80unitsandtoimprove Smart WorkingSmart EMPIC,Enterpriseaviationprocessingsystem. Digitalsignaturesystem; - Documentsinthepersonalfilefolder; - filefolderofeachbusinessunit; Internal - Documentmanagementsystem; - softwaresystem; Internal - - Implementing dataprotectionlaws. - Eliminate thecostofonlinepublishingnextENAC’s applications; - Working IntegratetheSmart withthecentralizedauthentication system, withtheworkstationsmanagement ObtainaintegratedmanagementwiththepreviousITsystems; - nomatterthetechnology ofimplementation; applicationsusableexternally Maketheinternal - - % Transactions % Transactions   10,00% 15,00% 20,00% 0,00% 5,00% system andwithENACapplicationsportal; 10,00% 12,50% 0,00% 2,50% 5,00% 7,50% Intergrate thesystem withCloudBasetechnologies. Update ofthesystemarchitecture toimprovethelogonperformances; % Transactions foreachdayoftheweek(year2017) 01 20 15 10 5 0 % Transactions vshouroftheday(year2017) odyTedyWdedyTusa rdyStra Sunday Saturday Friday Thursday Wednesday Tuesday Monday Day Hour oftheday launched. subscribe requests,anddigitalstampwillbe Sheet 1.8Technological Innovation % transactions % transactions 63 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 64 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION Below some charts thatshowsthetrendofsystemandconnectionsENAC’sBelow somecharts staffinDecember2017: Sheet 1.8Technological Innovation As regard the number of the users which are simoultaneously using the Smart WorkingAs regardthenumber oftheuserswhicharesimoultaneously usingtheSmart system,thegraphsshow howitcan connections onChristmasdayshouldbenoticed. tothehighnumberofconnections;decrease ofperformances, The graphsshowhowthesystemreacted,interms easily managesome 50connections. has beenrecorded:some40,withanaveragedurationof50seconds. The graphshowstheaccessestosystemandaveragedurationofstaff’s sessions;the18 Number of Sessions Number of Sessions Load Evaluator Index (%) Average Logon Duration 100 120 140 20 40 60 80 10 20 30 40 50 10 20 30 40 50 10 0 10 15 20 0 0 0 2 4 6 8 024681 21 61 02 42 830 28 26 24 22 20 18 16 14 12 10 8 6 4 2 30 0 5 December 2017 Logon Performance Logon Performance December 2017 1 3579 1113 December 2017 1 35791113 1 35791113 December 2017 December 2017 1 35791113 Hosted ApplicationUsage Number ofConcurrentSessions Load EvaluatorIndex 1517192123 2527 15171921232527 15171921232527 15171921232527 Peak disconnected sessions Peak concurrent sessions Peak disconnectedsessionsconcurrent Peak connected sessions Peak concurrent sessions Peak connectedsessionsconcurrent Pariod: 01/12/201700:00:00-31/12/2017 Period: 30/11/201700:00:00-30/12/2017 Period: 01/12/201700:00:0031/12/2017 Period: 01/12/201700:00:0031/12/2017 Number ofLogon th December anaccesspeak Peak concurrent applicationsinstances Peak concurrent Connected Users Average LogonDuration 2931 2931 2931 2931 Total

0 0 10 20 30 40 10 20 30 40

Number of Logon Logon of Number Connected Users Connected LEGAL ACTIVITY in thefirstinstanceadministrativejudge, of promotingpassengermobilityrights.Although referenceslotswiththeaim allocation ofairport systemandderegulatedthe in theMilanairport a suitagainstthedecreethatliberalizedairtraffic As torelationswithaircarriers,someofthemfiled air arriersagainstthesanctions. and reducedthenumberoflitigationsbroughtby facilitated theinterpretationofECregulation, Also in2017,therulingpassedbyENAChas the disruptionofairtransport. an enhancedprotectionofpassengersinvolvedin provisions ofReg.(EC)261/2004thatcallsfor regardingtheinterpretationof particularly ofotherMemberStates, submitted bythecourts rulings ofJusticeforanumberpreliminary Court represent theItalianStatebeforeEuropean “Avvocatura GeneraledelloStato”,calledto andthe departments opinions infavorofinternal ENAC hasalsobeeninvolvedindraftingset eruption oftheIcelandicvolcanoEyjafjöll. duetotheashcausedby European airports for failuretoassistpassengersaftertheclosingof ordinances thatENACissuedagainstaircarriers and extrajudicialfield. the publicadministration,usedbothinjudicial toitsareasofcompetenceorrelated pertaining ENAC producedasetoflegalopinionsonmatters ENAC alsoobtainedfavorablerulingsover145 of thecivilaviationauthority. region, incontrastwiththetechnicalindications integration totheTerritorial Planapprovedbya that rejectedtheENAC’s complaintforthe verdict Stato fortheregionaladministrativecourt’ characterised byENACappealtoConsigliodi territory, theactivityin thejudicialfieldhasbeen Finally, and astotheinteractionsbetweenairports regulation, isstillpending. intoforceofthenew the periodbeforeentry andeducationalfieldfor non profitsinthesports following publicproceduretoassociationsand assigned freeofchargetoENACthatgrantsthem 693oftheItalianAirNavigationCode to art. belonging tothestatecivilaviationthat,according The disputeovertheconcessionofproperty equal treatmentandnon-discrimination. contracts andwiththeprinciplesoftransparency, procedure compliantwiththenewCodeforpublic consideringthetendering commercial airport, yearstotalmanagementofsome entrust athirty thelegitimacyofENAC’sconfirmed workto managing,theadministrativejudge As toairport traffic. European legislationontheallocationofairport fullycompliantwithdomesticand nevertheless procedural irregularities,itconcludedthatwas annulled thecontesteddecreebasedon Sheet 1.9Legalactivity 65 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION 66 66 LA SICUREZZADELVOLOLA semper lae, lascivius agrico- spicax catellideciperetagricolae.Suispraemuniet apparatusbellis. Per- Saburre celeriterfermentet lucide agnascoraegrebellusossifragi. grediet chirographi,iamsaetosusquadrupei etoratoricircum- lae. Oratorisenesceretsyrtes, quod chirographivocificatvixperspicaxagrico- nesceret fiducias,sempersuissuffragaritzothecas, sar corrumperetcatelli,quamquamconcubinese- conubiumsantetapparatusbellis,iamCae- Syrtes simonia oratorineglegenteradquireretsaburre. Chirographi corrumperetapparatusbellis,etpar- quamquam lasciviusagricolaedeciperetfiducias. circumgredietsatispretosiusossifragi, fortiter dibiliter adlaudabilismatrimonii,etchirographi parsimonia fiducias.Fragilisruresamputatincre- quadrupei, utcunquechirographicircumgrediet vius cathedras,sempersaburreadquireret bine. Fragilisfiduciasplaneliberemiscerelasci- adfabilis suisamputatpessimuslasciviusconcu- cubine infeliciterimputattremulusumbraculi.Satis saetosus apparatusbellismiscereumbraculi.Con- saburre, utcunqueAquaeSulisiocarirures,etiam semper parsimoniachirographisuffragaritgulosus amputatzothecas, oratori, quodsaetosussyrtes lascivius concubine.Tremulus ossifragivocificat rures.AugustusZothecasiocari comiter fermentet Concubine corrumperetPompeii.Caesaroptimus tori suffragaritAugustus. semperpretosiusora- mus divinusinsectatsyrtes, optimus belluscathedras,iamchirographipessi- agnascor saburre.Fragilischirographideciperet pessimus utilitasoratori,quodfiduciasneglegenter oratori suffragaritAugustus.Chirographimiscere umbra- Zothecas pessimus comiterconubiumsantet chiro- fragi. tori. Apparatusbellismiscere satislasciviusossi- divinus corrumperetoptimus quinquennalisora- bilis chirographiinsectat ossifragi.Fiducias culi senesceretpessimusgulosus cathedras.Adfa- graphi, quod syrtes agnascormatrimonii, utcun- graphi, quod syrtes ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION represents oneofthe mainENAC’s In 2017,thewebsitewww.enac.gov.it, which INFORMATION ANDCOMMUNICATION Website received some5,800calls. civil aviation.In2017,ENAC’s tollfreenumber started theproject torealiseanewinstitutional started recorded over1millionacceses. Inparallel,ENAC communication tools,with 3,000updates, address the very complex inquiries pertaining to complexinquiriespertaining address thevery professional skillsandknowledgerequiredto coordinated centrally, isendowedwiththe toENACand internal staff devotedtothisservice, the procedureinvolvedwithsecuritychecks.The ontheEUSafetyList,and flights andairports, providedinItalian rights incaseofpoorservices onpassengers’ number alsoprovidesinformation Thetoll-free to users’inquiriesonairtransport. channels throughwhichENACrespondsdirectly The Toll-Free Number800898121isoneofthe Toll free Number can accommodateabout100participants. Rome’s which conferencehallatitsheadquarters, some 60seminars,workshopsandconferencesin stakeholders. During2017,ENACorganized issues aimedatbothItalianandinternational ENAC organizesinstitutionaleventsonindustry To promoteanddevelopthecivilaviationculture, Events audiences. optimizing relationswiththevarioustarget resources andtoolsaimedatpromoting documents. To thisend,ENACusesapoolof grantingthemaccessto needed information, receive theusers’requests,providethemwith transparency andeffectivecommunicationto ENAC’s followstheprinciplesof customerservice users Relations with portal, online in2018,respectingthe guidelines portal, Sheet nnTitolo scheda Sheet 1.10 Information andcommunication Sheet 1.10Information simus utilitas oratori, quodfiduciasneglegenter thecas deciperet oratori.Chirographimiscere pes- praemuniet aegreadfabilis suis.Ruresimputat agnascor agricolae,etiamossifragipraemuniet adquireret apparatusbellis,quodquadrupei Aquae Sulis,utgulosusagricolae amputatchiro- saburre agnascor quadrupei, iam syrtes spinosus saburre agnascorquadrupei,iamsyrtes insectatcatelli, etiamvixadfabilis dabilis syrtes tori. ParsimoniaagricolaeimputatPompeii.Adlau- quod incredibiliterlasciviusruresadquireretora- Caesar circumgredietaegretremulussaburre, parsimonia syrtes. Umbraculi amputatquadrupei.Suislibereimputat quadrupei. Gulosusumbraculimisceresyrtes. bellus rureslucideconubiumsantetverecundus senesceretMedusa,semper Quinquennalis syrtes deciperetapparatusbellis. syrtes ter corrumperetpretosiusquadrupei.Perspicax nii, quodoptimuslasciviusapparatusbellisceleri- suis. Vix tremuluscathedras praemuniet matrimo- verecundus umbraculisenesceretpessimusutilitas quinquennalissaburre,ut trimonii fermentet liciter imputatoratori.Incredibiliterverecundusma- miscere satispretosiussaburre.Lasciviussuisinfe- Caesar conubiumsantetapparatusbellis.Syrtes paratus bellisfrugaliterpraemunietmatrimonii. infeliciter senesceretquinquennalissaburre.Ap- apparatus bellis,etiamaegreadlaudabilisoratori chirographi incredibiliterneglegenterfermentet plane adlaudabilisapparatusbellis.Satisutilitas ciperet oratori,semperfragilismatrimoniiimputat vius suffragaritPompeii,iamapparatusbellisde- lucide adquireretgulosussaburre,semperOcta- deciperet gulosusrures,iampretosiuscathedras optimusceleriter braculi imputatPompeii.Syrtes que quadrupeivocificatAquaeSulis,semperum- graphi. Syrtes conubiumsantetzothecas,semper graphi. Syrtes gustus misceresaetosusossifragi, quodPompeii saetosus umbraculi.Utilitascathedrassenesceret Caesar corrumperetumbraculi. Quinquennaliszo- culi deciperet tremulus syrtes, quamquamAu- culi deciperettremulussyrtes, iocari gulosuschirographi,utcunqueumbra- trimonii, quamquamsatisperspicaxcathedras agricolae, etadlaudabilisoratoriinsectatma- concubine, quodsuispraemunietlascivius current affairs, in depth studies, interviews with current affairs, indepthstudies,interviews were airedon avarietyoftopics:institutional, In2017,some21videoservices air transport. and thefunctioningofasensitive sectorsuchas to helpthembetterunderstand ENAC’s activities tocitizenssuchas direct andeffectiveinformation EnacChannel onYouTube wasdesignedtoconvey EnacChannel issued 103pressreleases. 2001 onwardscanbeconsulted.In2017ENAC time onENACwebsite,wherepressreleasesfrom disseminated tothemedia,arepublishedinreal mandate. Thepressreleases,inadditiontobeing activitiesrelated toitsinstitutional more important tothemediaandcitizens onthe timely information ENAC’sfor journalists. pressreleasesprovide meetings andpresseventspreparingmaterial conferences, ENAC, organizinginterviews, relevantto press, thegarrisonofinformation includes themanagementofrelationswith ofENAC’sreleases isaprominentpart activity. It The processinganddisseminationofpress Press releases ofCulture. Musica” promotedbytheMinistry tothe2017editionof“Festadella took part Crisis UnitofForeignerAffairsMinistry. Italso Presidency oftheCouncilministersandto mondo”, offeringitscollaborationtothe d’Italia” and“Viaggiare sicuri eDovesiamonel inthecampaignscalled“Acque participated ENAC in viaggioattraversol’aeroporto”. environmentscalled“Autismo, autism withairport campaign aimedatfamiliarizingpeoplewith stakeholders, in2016ENACcontinuedits conductedwithotherrelevant Italian airports, In additiontocampaignsonpassengerrightsin Institutional communicationcampaigns implement onlineservices. navigation tofindthetopicsofinterestand layout thatsimplifiestheresearchand graphic, reorganisingthecontentsthroughta andinnovative addressed toofferanewmodern for thePA websites.Thedevelopingactivitywas Scheda nnTitolo scheda 66 ENAC RAPPORTO E BILANCIO SOCIALE 2017 L’ISTITUZIONE 2017, ENAC has supported atotalof25projects. 2017, ENAChassupported aimed atpromotingtheaeronauticalculture.In initiatives scientific, social,educationalandsports withoutfunding,cultural, ENAC supports Patronage andairports. transport the Parliamentthatinvolvedprimarilyair updates wereprovidedtoquestionslodgedfrom answersand13 In 2017,atotalof116formal Inspection Acts ofParliamentary meetings andworkshopsorganizedbyENAC. EnacChannel hostedthelivestreamingofevents, In2017 relevant radioandtelevisioninformation. top management.Thechannelalsohaslinksto32 The CMTisamemberofEACCC(EuropeanCrisisCoordinationCell),bodysetupbytheEuropeanCommission emergency management,infullcoordinationwithENAC’s Depts.LocatedthroughouttheItalianterritory. Airport Main activitiesofENAC’s CMTin2017: Italian CivilProtectioncommittee. The HeadofENAC’s CrisisRoomwasalsodesignatedStateFocalPointofEACCCaswellmemberthe (Air Traffic Management). and Eurocontrolwiththeaimofcoordinatingmanagement ofcrisisresponsesintheEuropeannetworkATM ENAC’s Room Crisis          crisis management related to the earthquake incentralItaly; crisis managementrelatedtotheearthquake participation in drills organised by Ministry ofDefenseandItalianCivilProtection. indrillsorganised byMinistry participation drills; in workshopsandinternational participation management ofaircraftaccidents andseriousincidents; Depts.andsimulationofCrisisRoomopening; simulations ofaccidentsbyAirport Campi FlegreiandTsunami risks,incollaborationwiththeCivilProtection; monitoring ofemergencyplans incaseoferuptionthevolcanoVesuvius, thevolcanoStromboliand Depts.; Etna volcanicactivitymonitoringandrelatedactivitiesbyrelevant Airport managing ofsummerfireswhichlimitedtheairtraffic; operation; which affectedtheairport managing atOperativeCommitteeoftheItalianCivilProtection ofintenseweatherevents(snow/flood) the media, citizens and passengers, supporting alsootherinstitutionalplayersinvolvedin the media,citizensandpassengers,supporting to ENACstructuresinprovidingclearandcoherentinformation The CrisisRoomalsosupports transport. agencies,handlingtheoperationalaspectsincaseofseriouseventsinvolvingair government and isentrustedwiththetaskofmanagingcrisissituationsincoordinationotherrelevant ENAC’s CrisisRoomorManagementTeam directlytotheDirectorGeneral (CMT)reports of theOPAC network. includes booksinitscatalogorothercatalogs that canbeaccessedbothonpremiseandon-line, hub forstudentsandscholars.Itssearchengine, aviation sectorliteratureandactsasareference documents relatedtotheItalianandforeigncivil ENAC’s includesatotalof10,000 library Library news bulletinswerebroadcast. operations andtrafficforecasts.In2017,240 onairport provide interestinginformation The bulletins,thatarebroadcastintheafternoon, bulletins totravellersthroughIsoradio(FM103.3). provide themostrelevantnewsandinformation managingbodies ENAC andsomeairport RAI Isoradio Sheet 1.10 Information andcommunication Sheet 1.10Information 67 ENAC REPORT AND SOCIAL BALANCE 2017 THE INSTITUTION Sheet 2.1 69 Flight safety

Sheet 2.2 74 Certification activities

Sheet 2.3 78 Approval and oversight of certified organisations

Sheet 2.4 86 Personnel certification

Sheet 2.5 91 Inspection audits by international bodies

2 SAFETY Aviation System. Establishingtheacceptablelevel to check the performances ofthewhole Civil to checktheperformances that mustuseit,asplannedbyICAOstandards, and aplantoreachitrequire theintegrationof The studyand evolutionoftheSafetyPerformance determined, shared and supported bytheState sharedandsupported determined, with a performance-based / risk basedapproach. with aperformance-based the currentcomplied-based safetymanagement Safety levelpresupposesthatthehasbeen oftheacceptableCivilAviationdetermination According totheICAOAnnex19indications, and oversight. FLIGHT SAFETY institutional activitiesofregulation,certification through acontinuousimprovementofthe maintain agoodsafetylevel,toberealised activities andsafetygoalsinordertoreach Italian Statethatdescribesthesetofpolicies, The StateSafetyProgrammeisthemanifestoof Club d’Italia. Provider(ENAV)Navigation Service andAero and Transport, theItalianAirForce, ofInfrastructures Investigation Board,theMinistry executives fromtheANSV, theItalianAir safety issues.TheCommitteeiscomprisedoftop roleinguidingandaddressingany important The committeemeetsregularlyandplaysan Executive Accountable. the MinisterforInfrastructuresandTransport as Director GeneralofENAC,underdelegation High-Level CoordinationCommitteechairedbythe byato thethirdeditionandisgoverned (National CivilAviation SafetyProgram)hascome State SafetyProgram(SSP).InItaly, theSSP countries todevelopanationalprogrammecalled safety, ICAOAnnex19requirescontracting out tothehighestpossiblelevelofcivilaviation To ensurethatactionsofthecountriesarecarried Programme (SSP) Safety State Safety involvesacoherentsetofactivitiesandactionsaimedatprotectingflightsafetysuchastoprotectthepersons governance system. governance and goodsinvolvedinanyaeronauticalactivity. ThisisoneofthekeyfeaturesItaliancivilaviation Safety of thesafetygoalsfixedbyItalianState. document, theyshouldimprovetheidentification Indicators areunderway. Inthenextversionof or updates. In 2017,ENACpublished the progress ofthe planandtomakeany changes Board, whichmeetsregularly tomonitorthe At theheadofSafetyPlan, thereistheSafety collectedatnationallevel. the dataandinformation EPAS periodicalupdateandthrough theanalysisof evolves basedontheEASAindications,through The SafetyPlanisnotastaticdocument,butit Implementationoftheactionstomitigate • Implementationofthesafetyactionsatnational • Implementation ofthesafetyactionsattributed • Realisationofthestrategicaldecisions • ENAC’s goalsofSafetyPlanare: importance; flights, haveaparticular trafficremotelycontrolledorsuborbital airport such asRemotelyPilotedAircraftSystem(RPAS), impacting thecivilaviationdevelopmentinItaly, out thatatnationallevel,theemergingissues control activity. Inthisrespect,ithastobepointed oversightand ENAC basedonitscertification, State Membersandthesafetyactionsidentifiedby Plan forAviation Safety(EPAS) confertotheEASA there areboththesafetyactionsthatEuropean and sharedgoals.Inparticular, intheSafetyPlan, activities, towardstheachievementofcoordinated regulatory, oversightandpromotion certification, SSP, describesENAC’s activitiesinsafety, including The SafetyPlan,implementedbyENACwithinthe ENAC Plan Safety identified risks. level; to theStateMembersbyEASA; State SafetyProgramme; Sheet 2.1Flightsafety 69 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY Sheet 2.1 Flight safety

2017-2021 edition, elaborated following the came into operation last December. indication of the alike edition of EASA’s EPAS and Two new interfaces have been developed and started to develop the included actions by activated: one to collect the highlights related to SAFETY activating a monitoring system. Remotely Piloted Aircrafts (RPA) as required by the regulation and the other to collect the reports Safety recommendations related to the events occurred during the ANSV is the agency in charge of investigating Dangerous Goods transport. accidents and serious incidents in the civil aviation All the reports of the events occurred during the sector in Italy. According to EU Reg. 996/2010, aeronautic activities are now integrated in a single at the conclusion of investigations, ANSV can reporting system, which will allow a more efficient issue safety recommendations aimed at preventing planning of the Performance Based Oversight aviation accidents and serious incidents. Safety (PBO) and an in-depth analysis of the events, in recommendations may be addressed, among order to evaluate the risks and the accident others, to relevant aeronautical authorities, such prevention. as ENAC that will then take measures to The reports received in 2017 were 9,078, safeguard and improve flight safety. ENAC recording a consistent increase compared to the carefully evaluates the content of these safety previous year due to the ENAV reports integration recommendations and, if required, decides on in the ATM sector. remedial measures. The position taken by ENAC on recommendations submitted by ANSV is published in ENAC’s website in the Follow-up Action on Occurrence Report (FACTOR). For each individual safety recommendation, a FACTOR model is issued containing data that identifies the event with a summary description and measures taken to offset the event along with their implementation status. During 2017, 5 FACTOR models to answer as many ANSV recommendations were issued.

Reporting and analysis of aeronautical events Mandatory reports of aeronautical events (accidents and serious incidents), are sent through the eE-MOR (Electronic ENAC Mandatory Occurrence Reporting) system, which complies with Reg. (EU) 376/2014. The eE-MOR system is based on the Eccairs software of the European Commission. Information is inputted directly by operators using a web interface (Webdas) and is seamlessly transferred to the national database managed by ENAC.

REPORT AND SOCIAL BALANCE 2017 REPORT In 2017, the eE-MOR system has been further developed with the full integration of the ENAV ENAC reports and with the Eccairs platform development 70 which is dedicated to the Italian Air Force and Sheet 2.1 Flight safety

Trend of the reports 10.000 SAFETY 8.000

6.000

4.000

2.000

0 2010 2011 2012 2013 2014 2015 2016 2017

Events 2017 - ADREP categories (ICAO) ADRM: Aerodrome Runway incursion - vehicle, aircraft or person 201 AMAN: Abrupt manoeuvre 90 ARC: Abnormal runway contact 44 ATM: ATM/CNS 161 BIRD: Bird strike 2,661 CABIN: Cabin safety events 32 CFIT: Controlled flight into or toward terrain 47 CTOL: Collision with obstacle(s) during take-off and landing 12 EXTL: External load related occurrences 14 F-NI: Fire/smoke (non-impact) 44 F-POST: Fire/smoke (post-impact) 2 FUEL: Fuel related 19 GCOL: Ground Collision 17 GTOW: Glider towing related events 9 ICE: Icing 5 LALT: Low altitude operations 17 LOC-G: Loss of control - ground 10 LOC-I: Loss of control - inflight 33 LOLI: Loss of lifting conditions en route 1 MAC : Mid Air Collision 643 MED: Medical 155 NAV: Navigation errors 1,206 OTHR: Other 233 RAMP: Ground handling 682 RE: Runway Excursion 28 RI: Runway Incursion 189 SCF-NP: System/component failure or malfunction [non-power plant] 844 SCF-PP: power plant failure or malfunction 149 SEC: Security related 757 TURB: Turbulence encounter 36 UIMC: Unintended flight in IMC 1 UNK: Unknown or undetermined 541

USOS: Undershoot/overshoot 6 AND SOCIAL BALANCE 2017 REPORT WILD: Collision Wildlife 159

WSTRW: Windshear or thunderstorm 132 ENAC TOTAL 9,180 71 72 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY of reported civilaviationimpacts takeplaceon- of reported A studyofthe datahasestablishedthat 81,72% from2002. happened intheItalianairports databank storesallthe wildlife strikeevents Birdstrike AssociationEurope. CurrentlytheBSCI recognitionwith the additional international president intheSteeringCommittee oftheWorld designation oftheBirdstrike CommitteeItaly several international teamwork,alsowithproject several international leader role(2012).In2015,therehasbeenan The maturedexperienceinItalyiswellknownat operates inItalyENACcontext. Association orBirdstrikeCommitteeItalythat and nationalbodies,suchastheWorld Birdstrike with wildlifestrikesareorganizedininternational caused bytheevent.Theprofessionalswhodeal both foraviationsafetyandeconomiccosts wildlife, withmoreorlessseriousconsequences aircraft andoneormorebirdsotherspeciesof Wildlife strikeistheviolent impact betweenan strike Wildlife single event,containstheanalysisofdata aeronautic communityinMarch2017duringa presentedtothe for thefirsttime.Thereport, the eE-MORsystemcontents,hasbeenreleased basedon beginning of2017,theSafetyReport, In accordancewiththeEUReg.376/2014,at Report Safety international levelfrom1992,whenmembers of international the Birdstrike Committee Italy started toworkin the BirdstrikeCommitteeItalystarted Sheet 2.1Flightsafety also intheskydiveworld. The mentionedsystem,besideimprovingtheRiskAnalysis,isatoolforculturechange,drivenbyJustCulture parachute seriousincidentsandaccidents,isinadevelopingphase. about systemfortheparachutesectordesignedandrealisedbyENAC,withaimtocollectreports A report during theyear. The aim of the investigation is to discover the dynamic, the causes and the causal factors that determined the The aimoftheinvestigationistodiscoverdynamic,causesandcausalfactorsthatdetermined in ordertopreventsimilarevents. ENAC, basedonitsinstitutionalmandate,conductsinvestigationsaboutparachuteaccidentsandseriousincidents During 2017threeinvestigationshavebeenopenedtodiscoverthecausesoffatalaccidentshappened responsibilities. accident, inordertoaddelementsimprovethesafetyofCivilAviation System,withoutattributing Investigations accidents onparachute are responsible forthewildliferiskcontrol and managingbodies, which collected bythe airport have notbeencompared yetwiththedata andsubjectedtochangessince they temporary The 2017dataowned by ENACarestill 400 strikeswithhares. the 5%.From2006,therehavebeenmorethan (15%) andseagull(14%).Thepigeonweighsfor The worstaffectedspeciesareswift(24%),kestrel landing and/orflightcancellation). take-off, precautional flight (delays,aborted 2,7% therehavebeenconsiderableeffectsonthe there hasbeenanengineingestionandinthe 12,3% therehasbeenmultiplestrikes,inthe2,5% aircraft’s damages havebeenrecorded,inthe inthe3,1%ofthem pertinence), 300 feet(airport 2002 tilltoday, intheeventshappenedbelow dangerous forthesafetyofairnavigation.From birds ofprey:allspeciesthatareparticularly bird species,includinggulls,starlingsandvarious areanidealhabitatformanydifferent airports landing. Thisisdue,amongotherreasons,thatthe especiallyduringtake-offor site ornearairports, the SafetyPlanupdates. three-year analysiswhichwillbeusefultodefine tohavea analysis to2016datahavestarted, During theyear, newactivitiestoextendthe available onENACwebsite. collected intheperiod2014/2015anditis variables andisdifficulttopredict.Inorder wildlife, anaturalphenomenonthatinvolvesmany least keepingundercontrolthepresenceof of deterrentstrategiesaimedatreducingor involved detailedstudiesandtheimplementation growing attentionpaidtothisphenomenon,which compared topreviousyears.Thistestifiesthe below 300feethasbeengreatlyreduced impacts airport shows thatthenumberofreported data A generalanalysisoftheaggregatedpartial below 300feet. thestrikes whose riskmanagementareaconcerns • Regulation about use, flight and service timelimitsandrestrequirementsforthecrewofpassengers’ transport Regulationaboutuse,flight andservice • 2017 ENAC regulation aboutsafety • Regulation about aircrafts navigation whose airworthiness certificate isnotinlinewithICAOstandards-Edition certificate Regulationaboutaircraftsnavigationwhoseairworthiness • RemotelyPilotedAerialVehicles (RPA) Regulation-Edition2,amendment3of24march2017. • • Advisory circular LIC-13 of 17 January 2017-Designationoftheexaminersandexam procedureforreleases, circular LIC-13of17January Advisory • • Advisory circular NAV-74B Advisory ofaircraftswhose of13July 2017-Flyoverandlayoveronthenationalterritory • • Advisory circular NAV-68C Advisory 66-Conversionofthetechnical suitabilityCertificate of12 September 2017-Part • Regulationaboutthefirefighting airoperationsrequirementsandaspectofthespecialisednot • * Partial data to be verified with the ones from the airport managingbody. datatobeverifiedwiththeonesfromairport * Partial 2017* 2016 2015 2014 2013 2012 2011 2010 2009 helicopters to and from oilrigs, for emergency medical service andformountainrescueresearch-Edition helicopters toandfromoilrigs,foremergencymedicalservice 2 -Amendment1of24March2017. commercial, notincludedintheEUReg.965/2012-edition 1of17November2017. as Certifying StaffinlimitedLicence ofAeronauticMaintainer.as Certifying isnotinlinewiththeICAOstandardmodel. certificate Airworthiness renewals andrestorationoflicences, habilitationsandflightcertifications. 3 of4July2017. YEAR <300 ft 761 998 933 961 982 961 802 719 620 Damages 41 37 20 21 34 29 18 20 9 airport. possibility tomakeamonitoringvisitingiven They havetobeconsideredevaluatethe application, riskassessment,etc.)wereindicated. indicators basedonobjectivecriteria(norm note NI/2017/011where12performance elaborated duringtheyearENACinformation activity aboutwildlifestrike,theBSCIhas tomonitoringtheairmanagingbody’simportant dedicated tothevisitsinItalianairports, optimise andrationalisetheENACresources Multiples 79 81 92 64 54 80 87 87 91 Ingestions Sheet 2.1Flightsafety 21 27 18 20 21 25 19 14 13 With effects 32 30 18 27 20 11 15 7 8 73 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY 74 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY Vulcanair. ENACalso allocatedforsomespecific Northern Avionics,Northern OMASUD,Piaggio and Avionica, Diesel Jet,JetAvionics, LEAT, Mecaer, products: LeonardoAircraft Division,Alitalia, audited thefollowingItalian companiesand 7, 8,17-31ATC, 14-13-3,helicoptersBell As part oftheSafetyOversight,ENAC,forEASA, As part Lake 250&LA-42seriesand GliderCalifA-21. 204/205/210/214, EricksonS-64F, seaplane 500, 680,690&700series,BellancaChampion PA-60/PA-31, PA-42, PA-30, PA-39 &PA-40, delegated byEASA,suchasthePiper Commander 100,112,and114series,200D, CERTIFICATION ACTIVITIES DieselJet andoftheproductsforwhichENACwas Vulcanair, Magnaghi,OMASUD,GTPropellers, Division, PiaggioAeroIndustries,Tecnam, Division, GeneralAvia, LeonardoAircraft Italian productsmadebyLeonardoHelicopters managementof the continuingairworthiness of In addition,ENAChasensuredthesupervision forEASAAircrafts. Proposals, 14FlightPermits Modifications, 6FlightConditionApproval Visa Approving forIssuingCertificates 550 projectsandissuedforEASA:85Technical activities onbehalfofEASAinrelationtosome andoversight ENAC hascarriedoutcertification Activity underEASA remit own competence. cooperation agreement,andforactivitiesofits upon delegationbyEASA,basedona task In 2017ENACcarriedoutthiscertification infrastructuresareanationalprerogative. airport Reg. (EC)216/2008(BasicRegulation)andthe ofaircraftslistedinAnnex2tothe certification engines, propellersandcomponents.The ofaircrafts, is responsibleforthecertification EU andEASAsafetyrequirements.To date,EASA infrastructures andsystemsarecompliantwiththe establishing whetheraircrafts,components, activitiesofENACareaimedat The certification ofproducts Certification Sheet 2.2 Certification activities Sheet 2.2Certification of around AgreementwithEASA, hadaturnover the Service ofactivitiesdefinedin In 2017,ENAC,aspart realised13FlightSimulator Training Devices • validation providedassistance forthirdcountry • intheactivitiesofMRB participated • securedthecontinuingairworthiness • professionalsfortheAgustaAW provided 169 • by EASA,has: programsmanaged ENAC, throughcertification Communication. Tusas AerospaceIndustriesandSelex Elektronik Sanayi,AspilsanAskeriPilSanayiA.S., As formanufacturers-POA:HavelsanHava UEC-Saturn. andthenewassignmentPJSC Challange Airport Cronda NewTechnology Co.Ltd,ChinaAirLines, Group LLC,Tulpar Technologies LLC,Beijing Aerospace Technologies Co.Ltd,Tulpar Interiors MOA: AsiaTechnical AviationLtd,ST Services countries, suchasthemaintenancecompanies- oversight activitiesforcompaniesinnon-European and EASA, ENAChascarriedoutcertification Agreementsignedwith oftheService As part Certificate. AgustaWestland 609SpecialAirworthiness Administration (FAA) torenewtheTilt Rotor ENAC wasalsodelegatedbytheFederalAviation projects toGiannuzziandInteriorsCS. DOA (DesignOrganizationApproval)forspecific projects someresourcestoEASAreleasethe audits aboutflightsimulators organisations. B412EP. CE525,CE560Xl, CE750 and2 for flightpersonnelPiaggio P180,AW139, (FTSD) qualifications,flight-training device(FTD) of nationalproducts; 42/72; (Maintenance ReviewBoard)ProcessforATR Aircraft Superjet100,P180Avanti II; management oftheaircraftsSukhoiCivil P180 Avanti II; Superjet 100,helicopterBell429,Piaggio and AW189 helicopters,SukhoiCivilAircraft € 450,000. In 2017 the continuing airworthiness managementoversight oftheGTPropellers-ToniniIn 2017thecontinuingairworthiness hascontinued. Propellers: toEASA. completed. Inthisprocess,ENAChasbeendeeplyinvolvedbyprovidingsomeexperts activityoftheengineCMD22-CostruzioniMotoriDiesel(CMD)has been In 2017,theEASAcertification Engines: Leonardo AW139, AW109/119; inCanadatypemajorchangesfortheregionalaircraftATR 42/72. P2006T; inPeruaircraftTecnam P2006T; helicopters inseveralforeigncountries,majorchangesconcerning As foraircraftsbuiltinItaly, ENACwasinvolvedintheapprovalprocessesofsignificantchangesonhelicopters Aircrafts: ENAC providedassistancetovalidatenationalproductsinthirdcountries:ChinaaircraftsTecnam P92JSe by authorities: foreign certifications onobtaining Assistance ofBoeingMD80,ATRcertification Avions DeTransport RegionATR 42/72. As foraircraftsbuiltabroad,ENACwasinvolvedintheapprovalprocessesofmajorchangestype AWcertified 609,AW149, AW169 eEH101. Leonardo A109andA139,aircraftsTecnam P2006T, P2002eP92,Vulcanair P68eV1PiaggioP180.ENAC Most significant certification activitiesin2017 certification Most significant EASA for Certification underENAC remit Certification Risk assessmenton theinteractionbetweenairportand territory Master Plan/Development Plansapproval obstacles forairnavigation Authorisation toinstalltemporary Authorisation toinstallpermanentobstacles forairnavigation Approval ofmapsforobstaclesanddangers forairnavigation Flyover authorisationstoaircraftsinpossession ofcertificationnotcomplyingwiththeICAO Annex 866 Authorisation/exemption/approval dangerousgoods(Doc. ICAO9284) Issuance ofrecreationalradiostationtestingattestations Issuance ofhistoricalpermittofly Renewal ofpermittoflyforrecreationalaircrafts Issuance ofpermittoflyforrecreationalaircrafts Issuance ofaircraftexportcertificatesairworthiness-usedwith airworthinessreviewdonebyCAMO Issuance ofpermittoflyforaircraft(AnnexII) Issuance ofpermittoflyforaircraft(EASA) Issuance ofpermittoflyforRemotelyPiloted Aircrafts (RPAS) attestationsofvalidity Issuance ofradiostationtemporary Issuance ofradiostationtestingattestations Issuance ofcertificatesairworthiness(EASAand Annex II) Issuance ofaircraftexportcertificates Issuance ofaircraftwet-leaseauthorisations authorisations Issuance ofaircraftdry-lease Infrastructures, systems, visualaids, airportradioaidsprojectsapprovalandchangessurveys 2017 main Activity ofcertificationandauthorisation Sheet 2.2 Certification activities Sheet 2.2Certification 482 124 134 154 75 78 87 21 12 18 39 26 70 33 65 19 46 2 5 2 4 3 75 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY Sheet 2.2 Certification activities

National Aeronautical Registry and of registered mobile property. This is done through Construction Registry the National Aeronautical Registry/Construction ENAC keeps track of all civil aircrafts registered Registry. SAFETY in Italy to which the Civil Code attributes the status

National Aeronautical Registry and Construction Registry 2016 2017 Registration in the Registry of Construction 108 276 Reserves of Registration Marks 93 76 Registrations 67 67 Transcriptions of Ownership Certificate 711 633 Transcriptions of Finance/Operating Lease 440 289 Deregistrations 98 92 Surveys/Certifications 2,448 1,617

Remotely Piloted Aerial Vehicles (RPA)

The Remotely Piloted Aerial Vehicles, known as drones also at regulatory level, are always more popular and used for photo shootings, television scenes, buildings, electrical towers and pipelines inspections, etc. in this context ENAC is focused on two aspects. The first one is the definition of the criterias to authorise their use also in the most critical situations, like nearby the airports. In this case it is needed to evaluate the interaction with take-off and landing not to decrease the safety level and, at the same time, not to limitate the operability of the involved airports. The second aspect concerns the criteria definition for the BVLOS (Beyond Visual Line of Sight) operations. It is a very important goal because it permits mission profiles much more extended (for example the inspection of entire electrical lines or gas pipelines). In 2017, the BVLOS experimental activity has continued in order to validate the “Concetti Operativi - CONOPS”, decided with ENAV based on an agreement signed in August 2016. The testing consisted in doing specialised operations using drones whose maximum weight was below 25kg and could not be controlled at pilot’s sight. The operation’s goal is to identify the essential requirements to introduce in the ENAC “Remotely Piloted Aerial Vehicles” regulation, to let these operations safely happen in the entire Italian territory. ENAC had exchanges with the major national stakeholders to understand their needs and simulate possible scenarios in order to demonstrate the safe realisation of the operations made with drones operated in a BVLOS modality. The BLVOS activity is necessary, in particular, when a monitoring of the road, rail, environmental and territory infrastructures. The experimentation consisted in three different exercises groups with multicopter drones and fixed wing in three different locations simulating monitoring operations in a territory portion with environmental scopes, over a fish farming system to prevent illegal actions and on an electric line to detect breakdowns. The experience has been useful to obtain more information on the problems related to night flight. The results were the basis to identify the technological and procedural enabling factors to be reported in the legislation at ENAC disposal. Considering the need to consolidate the collected data with a wider statistical sample, it has been decided to continue the data collecting planning in the 2018 a campaign of further experimentations. The ENAC activity related to the Remotely Piloted Aircraft Systems sector, which is in expansion also in 2017, regarded: • evaluation of 2,697 declarations of RPAS operators for not critical specialised operations; • emission of 824 authorisations for critical specialised operations (891 evaluated); REPORT AND SOCIAL BALANCE 2017 REPORT • emission of 3 flight permissions for RPAS with total mass over 25 kg; • expert advices and participation to the ICAO, EASA and JARUS groups’ activities; ENAC • participation to research programmes. 76 After theofficialGuidelines,ENAChasestablishedataskforceforelaborationanddevelopmentofproject, “Criteri diindividuazionedeglispazioporti”). infrastructures (ENACdocument inthestrategicplanningprerogativesoftransport of anationalspaceport coordinating the elaboration of the document “Commercial Suborbital Transportation Regulatory Framework-Workcoordinating theelaborationofdocument“CommercialSuborbitalTransportation Regulatory With thisact,ENACwasdesignatedtodefinetheselectioncriteriaandproposeministeridentification technological development. With activity, respecttotheinternational GroupICAOthathavemonthly totheSpaceLearning ENACtakespart with USA. regulation,aregulationfortheoperationsandtodefinestructureoffuturebilateralagreement Spaceport ofscope,activitydescription,expectedcriticalities,inputandoutput,inordertowritea packages interms Breakdown Structure”(WBS)astoolfortheoperationalmanagementofproject.TheWBSidentifies54work flights sector, whichidentifiesENACastheimplementingbodyinchargeofelaborating,withinitsregulatory adopted withadecreetheofficialGuidelinesaboutsustainabledevelopmentofsuborbitalcommercial ofInfrastructuresandTransport workfrom2014,inJuly2017,theMinistry Recognising theENACpreliminary and landing(HOTOL)theoperationallogisticnecessitiesofspaceport. take-off The grouphasmetseveraltimestodefinetheoperationalscenarioforsuborbitalflightswithvertical including theItalianAirForce,SpaceAgencyandcompanyALTEC, activeinthespatiallogisticfield. ofInfrastructuresandTransport auspice,theteamworkSpazioporti, In 2017,ENACestablished,undertheMinistry operation-centric approachbasedontheriskevaluation. togetherwiththecompetenciesrelatedtooperationalandsafetyaspectsfollowingan management support Inthiscontext,ENACprovidestheproject renewed in2016withtheItalianSpaceAgencyparticipation. Commercial SpatialTransportation” signedbyENACandtheFederalAviation Administrationin2014and withthe“MemorandumofCooperationinDevelopment activitystarts The suborbitalcommercialtransport for both the third parties on the ground and for the occupants, in line with the state of the art andthesector onthegroundandforoccupants,inlinewithstateofart for boththethirdparties operationsinItaly,the realisationofsuborbitalcommercialtransport definingalsoanappropriatedsafetylevel frameworkfor autonomy andintheSpaceEconomyframework,aprojecttodefinethreeyearsregulatory Suborbital commercialSuborbital transport Operational scenario Space SafetyEngineering (JSSE),4(2017). of subsequently publishedonthe Journal of suborbitaloperations in Italy”), frameworkforthedevelopment regulatory discussed inItaly(“Amodel for settinga currently suborbital commercialtransport modelforthe paper abouttheregulatory During thesemeetings,ENACpresenteda Advancement ofSpaceSafety)inToulouse. Associationforthe (International ConferenceofIAASS international ICAO SPACE 2017inWien andthe9 Italian delegation,thethirdsymposium withthe ENACparticipated, Furthermore, civilaviationsystem. the international ofthepossibleintegrationin harmonisation analyse theimpactandtodefinepossible atworldlevelto commercial transport experiencesaboutthespatial regulatory order tomonitortheinitiativesand teleconferences andmeetstwiceayearin Sheet 2.2 Certification activities Sheet 2.2Certification th 77 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY 78 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY • Audits, formal programmedandunplanned Audits,formal • through twomaintypesofinspections: Organisations Oversight ProgramofCertified carried outbyENACbasedonaNational standards, approvalandoversightactivitiesare In accordancewithnationalandinternational APPROVAL ANDOVERSIGHT OFCERTIFIED ORGANISATIONS Sheet 2.3 Approval and oversight of certified organisations Sheet 2.3Approvalandoversightofcertified work, suchascropspraying, aerialdisplays, aerial surveys, radiomeasurements. critical operations medical certificateforflightcrewandairtrafficcontrollers parts, systems oraerospacematerials for themanagementofaircraftairworthiness classified as “Large aircraft” orusedforCommercial Air Transport and/or theircomponents training CAMO AMO technical personneloperatinginmaintenanceorganisations AMTO AMO certification privilege POA POA ANSP ADR Laboratories -Organisations conductingtests/examinations onaircraft, engines, propellers, Air Transport OperatingLicences ATO OR AeMC SPO SPO COLA transport forpassengers/cargo COA/AOC and/or components of aircraftexceptthoseclassifiedas “Large aircraft” orusedforCommercial Air Transport certification privilege aerial work, suchascropspraying, aerialdisplays, aerialsurveys, radiomeasurements. infrastructures, staff,equipment, inspections conductedonorganizations, Registered Organisations-tha Approved Training Organisation -Organisationsconductingapprovedcoursesofflight Production Organisation Approval (Part21subpartF)-ProductionOrganisationswithout critical operations Aerial Work OperatorCertificate-operators performingaerialwork Airports opentocommercialtraffic Production Organisation Approval (Part21subpartG)-ProductionOrganisationswith Not criticaloperations Aerial Work OperatorCertificate-operatorsperforming aerial Approved MaintenanceOrganisation(Part145)-Organisationsofaircraft Approved MaintenanceOrganisation(PART MSubpartF)-MaintenanceOrganisations Air Navigation Service Provider Air NavigationService Aerial Work OperatorCertificate(notCOANandNONEASA)-operatorsperforming Continuing Airworthiness ManagementOrganisation(PartMsubpartG)-Organisations Approved Maintenance Training Organisation(Part147)- Training Organisationsfor Aero MedicalCenters- Aero MedicalCentersfor theissuanceofpsychophysical Wing-Fixed/ Helicopter Air OperatorCertificate- Air operatorsperformingpublic Certified organisations asof31/12 t providetrainingforprivatepilots Inspections,so-called“deepcut”inspections • possibly evenunannounced. and inflight,programmedunplanned, topicoractivity,on aparticular bothonland operational processes. requirements andmonitortechnicaland/or products, toverifycompliancewithcertification documentation, procedures,processesand 2015 140 151 44 59 74 80 86 62 46 14 48 7 3 3 8 - - 2016 130 134 45 58 74 67 78 59 43 15 49 6 3 6 7 - - 2017 123 128 43 57 78 63 30 69 23 57 37 14 52 6 3 4 7 Sheet 2.3 Approval and oversight of certified organisations

National Oversight Programme of a static oversight to a more dynamic-predictive Certified Companies one. In 2017 ENAC issued the second edition of The core principle of ENAC’s Performance Based the manual and of the IT applications that permits SAFETY Oversight (PBO), introduced in 2016 with the first the automatic elaboration, approval and archiving edition of the document “National Oversight of all certified companies’ oversight plan, Programme of the Certified Companies”, consists simplifying and optimising the work. The realised of the application of the Risk Management criteria model, over the time, will level the oversight to the oversight activity of the certified planning and quantification criteria on the basis organisations and of the drawing up of the of each certified organisation’s peculiarity, and oversight programmes that consider the will give the possibility to manage and analyse the performances and the risk exposition of the data in order to improve the available resources’ certified subjects, by using indicators. use. With Performance Based Oversight (PBO), ENAC can quantify and schedule oversight activities based on the performance of the organisation and Type of Organisations with PBO its ability to handle associated risk scenarios. certification PBO, integrated with traditional Compliance Based Oversight, is the key element to move from COA 60 CAMO 117 AMO 145 136 Main oversight Activity in 2017 in terms of Number of Audits performed AMO F 37 POA (F+G) 54 Aerodromes 195 ATO 78 AMO F 45 Part 147 14 CAMO G (TP) 115 ADR 6

CAMO G (non TP) 171 ANSP 7 TOTAL 509 COA 280

CVRP 13

ATO 130

COLA 50 Airport inspections conducted in 2017

SPO 19 Flight Safety 1,821 Laboratory 4 Aerodrome Safety 608 OR 50

AMO Part 145 338 Handling 1,588

AMTO Part 147 39 Security 1,833

POA F 8 Security (National Aviation Security 39 Quality Control Team) POA G 160 Handling (National Aviation Handling 35 AND SOCIAL BALANCE 2017 REPORT APR 16 Quality Control Team) Charter of Rights and Quality of Services 1,619 ENAC FSTD 42 79 Sheet 2.3 Approval and oversight of certified organisations

Conversion of aerodrome certificate The 4 macro areas of the Road Map Under the EC Reg. 216/2008 and any subsequent modifications and supplements (Basic SAFETY Regulation), the airports open to the public that Normative offer commercial air transport services must have Management a certificate released in accordance with the Community legislation, if operations that use instrument approach and departure procedures Certification EASA are carried out or if they have a have a paved and Conversion Implementing Communication of Aerodrome runway of 800 metres or above or serve only the Certificates Rules helicopter traffic. Despite being excluded, the military structures must have a safety level equivalent to the one provided for in the EU regulation. Training With the entry into force of Reg. (EU) 139/2014, a new legislative-regulatory framework was established for all European airports, including Italian ones. The new framework involves the EASA scope). entire airport sector for the management, Among the most significant aspect of the European operational and regulatory aspects. regulations is the conversion of National Airport As to Italy, the regulation involves ENAC, the certificates issued by Member State legislations. Italian Civil Aviation Authority that is in charge of Under Article 6 “Converting certificates” of the certification and oversight of certified airports, Reg. (EU) 139/2014, Certificates issued by the airport managing bodies and Apron Management competent authority before 31 December 2014 Service (AMS) suppliers. All of them will have to based on national regulations, will remain valid comply with the Regulation by 31 December until they are converted. 2017 (Transition to EU Rules). By the way, the Therefore, by 31 December 2017 the national previsions about AMS included in the Reg. (EU) certificates (released under the ENAC Regulation 139/2014, will be effective only after the specific to build and manage airports) of 33 Italian Amendment (art. 11, clause 5) of the Regulation airports have been converted to European itself will entry into force. certificates (under EU Reg. 139/2014), failing To this end, ENAC promoted, from the Community which the certificate will have to be revoked. Regulation publication on Gazzetta Ufficiale, a As to the airport Pantelleria, that is operated series of initiatives aimed at facilitating the directly, it is the first certification release and it is implementation of the regulation, including still valid. information campaigns and meetings with the In 2017, ENAC’s portal page devoted to involved stakeholders. Reg. (EU) 139/2014 maintained available In order to ensure a smooth transition to EU airport information to help users and ENAC’s employees rules of the Italian airport system, ENAC convert the certificates consistently, based on established a Road Map that defines all activities shared common rules in order to simplify the that need to be undertaken. conversion process of the airport certificates and On the basis of Regulation (EU), ENAC the European legislation implementation. REPORT AND SOCIAL BALANCE 2017 REPORT communicated to EASA the list of the Italian

ENAC airports that are included in the art. 4 clause 3 bis of the Reg. (EC) 216/2008 (Italian airports under 80 Sheet 2.3 Approval and oversight of certified organisations

Activities connected to the aerodrome certificate conversion Reg. (EU) 139/2014

43 national airports fall within the scope of the new community regulation and 42 of them already have a certificate

under the ENAC Regulation to build and manage airports. The list of the airports with a certification at 31 December SAFETY 2017.

Certified airports under Reg. (EU) 139/2014 at 31 December 2017 Alghero Cuneo Perugia Ancona Florence Pescara Bari Genova Rimini Bergamo Lamezia Terme Rome Ciampino Bologna Lampedusa Rome Fiumicino Bolzano Milan Linate Taranto Brescia Milan Malpensa Turin Brindisi Naples Treviso Cagliari Olbia Trieste Catania Palermo Venice Comiso Parma Verona

With respect to the remaining airports, it is highlighted as follows: • Albenga, Aosta, Foggia, Grosseto and Salerno, already certified according to the Regulation to build and manage airports, are characterised by low traffic levels (less than or equal to 10,000 passengers and 850 movements related to cargo operations per year: ENAC availed itself of the derogation provided for in the Reg. (EC) 216/2008; • Crotone: Exemption required since the airport is no longer active after the airport managing body’s bankruptcy; • Reggio Calabria and Pantelleria: 6 months’ derogation required, from 01/01/2018 in relation to local specific situations; • Trapani and Pisa: derogations required to EASA since they are military airports whose certificate conversion processes are ongoing but an additional period is required to improve the disposal already in force between the airport managing body and the Italian Air Force, no later than 30 June 2018. The national airports certificate conversion to the Community legislation had a considerable effect, changing the culture and the organisation of the airport managing bodies and implying the adaptation of the professionals and ENAC structures involved in the airport infrastructures. ENAC, to implement some provisions of the Reg. (EU) 139/2014 took the role of facilitator to define specific agreements between airport managing bodies and the main third subjects involved in the process: • ENAV: drafting a sample scheme of Framework Agreement Airport managing body/ENAV, to identify the procedures to integrate the air navigation services with the airport operations, in order to ensure a full application of the European legislation about the air navigation services supply on the manoeuvring area and in the air space of competence. • Fire fighters (as suppliers of the Emergency and fire-fighting services): identification of the procedures of interaction between the airport operations and the supply of the Emergency and fire-fighting services. Flexibility measures in the context of the conversion activity have been approved, in accordance to the regulation. In total: 3 Alternative Mean Of Compliance (AltMOC) in order to adapt the airport managing bodies organisational model, 373 Deviation Acceptance and Action Document (DAAD) in order to adapt the airport infrastructural level and ensure the requirements compliance, 12 Equivalent Level of Safety (ELOS) to accept an equivalent safety level, 92 Special Conditions (SC) which are needed when the planning characteristics of the airport or the service experience make one of the Certificate Specification (CS) inappropriate and inadequate to ensure the conformity with the essential requirements. Overall, a substantial commitment from the airport managing bodies to improve the infrastructural level, by planning the majority of the re-entry procedures in a couple of years, has emerged. The main DAAD typologies issued concern: • Road marking and vertical signing adaptation; • Obstacles elimination in STRIP; AND SOCIAL BALANCE 2017 REPORT • RESA dimensions adaptation, when possible, in relation to the availability of the area within the boundaries ENAC or in anticipation of new areas acquisition. 81 Sheet 2.3 Approval and oversight of certified organisations

Air Navigation Services Providers (ANSP) • Organisations for the instrument flight Among ENAC’s institutional tasks, there are the procedures planning. certification and surveillance activity of the As in the case of the certified organisations in SAFETY following organisations that operate in the air other fields, the approval and oversight activities navigation services context: are carried out on the basis of a National • Air navigation services providers (air traffic- Oversight Programme, by two main typologies of ATS, aeronautic meteorology-MET, aeronautic inspective activities: audit and inspections. information-AIS, communication, navigation, From 2017, the oversight programme for the air surveillance-CNS); navigation services providers has been elaborated • Training of the staff involved in the air following the principles of the Performance Based navigation services, in particular the Air Traffic Oversight (PBO), by planning the oversight activity Controller (ATCO), meteorologists, Flight based on the safety complexity and performances Information Service Operators (FISO); of the certified organisations that are provided with a safety management system (SMS).

Main oversight activities in 2017 Audit on the air navigation services providers 22 Audit on the staff training organisations (ATCO, FISO) 7 Audit on the flight procedure planning organisations 3 Review of Risk Assessment documents concerning the ATM functional system’s modifications 7

Examined Declaration of Verification (DoV) concerning the commissioning of systems and/or air navigation procedures 14

The ENAC’s activity in this field is also aimed at approach procedures in accordance with the ensuring the integration and the Area Navigation criteria. These Performance interoperability of the national traffic Based Navigation procedures allow an easier managing systems in the European Air Traffic air traffic management in the terminal area by Management Network-EATMN by a quick and sequencing the aircrafts on established paths coordinated introduction of the new so that there is no need for the air traffic technologies in the air traffic management in controller to instruct the pilots to follow a set of accordance with the SESAR European directions (magnetic headings) to approach programme. the airport. Among the main projects implemented in 2017 under ENAC supervision there are: • Free Route Airspace above 335 flight level that permits that allows the aircraft to use more direct routes, save fuel and reduce the exhaust, eliminating the previous national system of established routes ATS; • Data Link Service (CPDLC) in the Italian airspace that will replace part of the vocal communications between the pilot and the ATC controller, thereby reduction of the work charge and the possible human error; REPORT AND SOCIAL BALANCE 2017 REPORT • Conversion of the COM2 aeronautic

ENAC frequencies from 25kHz to 8.33kHz in order to increase the available frequencies; 82 • Introduction, in Rome Fiumicino Airport, of new PBN Procedures for Rome Fiumicino. is notneededtomakeallthreekindsof physical checkhasalwayscarriedout,evenifit (In-depth, Ramp,inFlight),whichanaircraft conducted bythreedifferentkindsofinspection state(ACAMProgramme), airworthiness of randomcontrolonthenationalfleet Reg. (EU)1321/2014,carriesoutaprogramme ENAC, inaccordancewiththeAnnexIIof Programme Monitoring ContinuingAirworthiness Aircraft performed, increasing comparedtothe16of performed, operators butregisteredabroadhavebeen In 2017,19inspectionsonaircraftusedbyItalian Findings per risk element Findings perrisk Transport of passengers TOTAL C.4 C.3 C.2 C.1 B.6 B.5 B.4 B.3 B.2 B.1 A.3 A.2 A.1 and goods KRE srgrst h rvln s ACAM inspectionstype2017 prevalentAs regards the to use Registrations Restorations Components’ control Maintenance programme Flaws management Operational requirements Labelling andtags Mass andbalancing Flight manual Aircraft’s documents Airworthiness Directives Airworthiness limitations Type projectanditsmodifications 64 Aerial work 13 Description 62 Sheet 2.3 Approval and oversight of certified organisations Sheet 2.3Approvalandoversightofcertified Schools Examined aircraft, in proportion tofleet size. aircraft, inproportion Inspections havebeencarriedoutonallkindsof year before. categorised underKRE. non-compliance controlstrategyelaboration,also the applicablelegislation,inordertosimplify grouped intheKeyRiskElements-KRE,definedby verification atthesametime.Theverificationsare Year 2017 2016 and Ramp In-depth inspections 114 112 106 114 119 104 Number of 98 94 64 94 78 97 94 Technical checks ontemporarily 139 140 49 Findings 2016 In-depth andRampflight out of service out ofservice Number of findings 15 30 134 134 18 90 19 27 42 15 6 1 2 2 8 2 2 4 4 27 Findings/inspections Findings 2017 Ramp andflight ratio In-depth 0.6475 0.9571 90 13 13 17 9 5 1 4 6 3 4 7 5 3 83 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY 84 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY maintenance program setbythe aircraft and equipment noronthecompliance with not involvechecksontheaircraft’s structure internal Assuchtheydo aircrafts areintransitatairports. several factors(resultsofpreviousfieldinspections, inspections accordingtoprioritiesbasedon take place over a short periodoftimewhen take placeoverashort by anationalcoordinatorthatschedulesthe national leveltheinspectionprogramismanaged should benoted,however, thatrampinspections time viatheEASAconfidential accessdatabase.It received fromvariousnationalauthorities).The an analysisofEuropeaninspections,priority inspection datacanbeverifiedbyENACinreal indications providedbyEASAbasedondata United ArabEmirates,SingaporeandCanada).At 6 non-Europeanones(Turkey, Israel,Morocco,the exception ofRussia,BelarusandAzerbaijan), countries: allEuropeancountries(withthe Inspections arecurrentlybeingconductedin47 standards. noncompliance offoreignoperatorstothe Theobjectiveistoidentifyany services. transport licenses andqualificationsrequiredforair verify thatpilotsandcrewsholdthecertifications, aircraft safetyconditionsduringthetransittimeand Ramp inspectionswereconductedtocheckonthe Ramp inspections Oversight operators onforeign Sheet 2.3 Approval and oversight of certified organisations Sheet 2.3Approvalandoversightofcertified scope tostandardiseatnationalleveltheinspectionactivitiesmodalitiesandopenadebatewithcontracting operations),withdouble emergencymedicalservice HEMS activity(helicoptersusedforcommercialairtransport for inspectionsamongtheItalianoperatorscertified acampaignofextraordinary In 2017,ENACperformed companies. theinvolved documentstosupport The activitiesresultshavebeenpositiveandwillletENACelaboratenormative and compositionofthecrewhasbeendeveloped. the patientmedicalconditionstoexclusivelystaffandanin-depthanalysisofcharacteristics typeinrelationto thattheEuropeanlegislationattributeresponsibilitytodecidetransport been informed people inthecontextofCommercialAirTransport asAirAmbulancehasbeenclarified.Theoperatorshave ofsick outatransport thepossibilitytocarry authority toclarifytheextentandconnectedrisks.Furthermore, HEMS standardisation departure. need acorrectiveaction beforetheflight the operator;seriousfinding arethosewho communication alsototheauthority thatapproved last threeyears.Thesignificant findingsrequirea findings, withacomparisonthedataof inItalyrelationtothe inspections performed shows thedataof out. Thefollowingchart inspections onforeignoperatorshavebeencarried results oframpinspections.In2017,826 carriers flyingtoEUStates,alsobasedonthe decides onpossibletrafficlimitationsofnon-EU Commission’s Air SafetyCommittee,which intheEuropean ENAC alsotakespart conduct studies. institutions (EuropeanCommission,EASA,etc.)to consulted byeachmemberStateandEuropean single databasemanagedbyEASAthatcanbe EU SafetyList.Thedataoninspectionsisheldina procedure islaunchedtoincludethecarrierin aformal Forrepeatednonconformities, departure. besolvedpriortotheaircraft’sconformity on safety, ENACmayrequestthatthenon- on flightsafety. Ifthefindinghasamajorimpact inspection, rankedbasedonthepotentialimpact issuedattheendof finding inareport Authority. isclassifiedas Anynon-conformity manufacturer andtheForeignSurveillance Sheet 2.3 Approval and oversight of certified organisations

Ramp inspections - Finding per inspection ratio Inspections 2015 2016 2017 SAFETY No finding 388 52,6% 448 52,2% 457 55,3%

Only minor findings 109 14,8% 110 12,8% 81 9,8%

At least a significant finding but no major one 108 14,7% 151 17,6% 143 17,3%

At least one major finding 132 17,9% 149 17,4% 145 17,6% TOTAL 737 100% 858 100% 826 100%

In 2017, the number of no finding inspections has more present in Italy, the inconvenience reports improved, reaching over 55% of the findings; the communicated by the eE-MOR system are data about inspections with at least one major analysed to individuate those where the operators’ finding (around 17%) and the inspections that responsibility can be hypothesized. required a follow-up with the operator to The reports are compared with the operator implement corrective actions in order to prevent movements number to have a risk ratio connected the non-compliance repetition, remain stable; in to the general inconveniences and analysed to last case, the number is one third of the total find possible negative trends for the safety. inspections from some years. In 2017, a detailed monitoring of all the Cooperative oversight activity inconvenience reports that involve the first five Besides the ramp inspections, ENAC carries out foreign low-cost air carriers that make the 58% of the following activities connected to the the movements of the European air carriers in Italy, commercial operations of the foreigner operators has been activated. The results of the monitoring in Italy: show modifications or the events’ number every • Monthly exam of the inconvenience reports 1,000 landings between 0,7 and 3. The data are received by the eE-MOR system regarding communicated to the competent authorities for some foreign air carriers with a big traffic in each air carrier. Italy that carry out domestic flights; The analysis has been carried out also for the • Coordination of the ENAC inspectors’ company Darwin, but it has been aborted after its participation to oversight activities carried out bankruptcy. ENAC took part, in combined in Italy by foreign countries authorities; surveillance activity, to 5 audits carried out by the competent authorities for the single operator in • Evaluation and acceptation of the Standard Italy. Operating Procedures (SOP) and risk assessment of foreign air carriers in the authorisation processes under the Reg. (EU) Aerial work in Italy by foreign operators 965/2012. With the entry into force of the SPO part of The ENAC oversight activities do not involve only Regulation 965, on the 21 April 2017, ENAC the subjects approved by ENAC itself, but as must issue an authorisation to the authorities of the established by the Reg. (EU) 965/2012, they European countries whose operators want to carry have to be extended to subjects approved by out specialised commercial operations in Italy, REPORT AND SOCIAL BALANCE 2017 REPORT other authorities that carry out their aeronautic which are considered by ENAC as high risk. activities in Italy, if a safety priority exists. During 2017, 9 requests from 6 European ENAC countries have been completed. In order to establish a risk profile for the operators 85 86 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY PERSONNEL CERTIFICATION with thenewEUlegislationandmorespecifically authorizations continuedin2017accordance and flight personnellicenses,certifications The conversionandsubstitutionprocessof Flight crew Sheet 2.4 Personnel certification Sheet 2.4Personnelcertification Private pilotlicence; ATPL ATPL (H) ATPL (A) TOTAL CCA GL LAPL MPL PPL (H) PPL (A) CPL (H) CPL (A) , Airline transport pilotlicence; , Airlinetransport Licence CCA , Cabincrewattestation; GL , Gliderpilotlicence; EASA EASA EASA EASA EASA EASA EASA EASA EASA REG NAZ NAZ NAZ NAZ NAZ NAZ NAZ JAR JAR JAR JAR JAR JAR LAPL , Lightaircraftspilot licence. Issued in2017 A , Aircraft; regulations. by typology, andreference aircraftcategory The tableshowsthenumberoflicenses,divided subsequent amendments. in applicationofRegulation(EU)1178/2011and 3.926 H 2.007 1.018 , Helicopter; 344 107 104 220 15 86 25 ------In thedatabaseat31December2017 MPL CPL multi-crew pilotlicence. , Commercialpilot licence; 35.811 4.242 6.219 4.163 3.799 2.130 6.200 1.003 1.710 885 778 543 318 760 839 124 859 572 512 PPL 23 59 66 7 , Sheet 2.4 Personnel certification

724 certificates authentication of extra EU following chart, the data are reported in aeronautical titles have been released. In the relation to the percentage of the involved countries. SAFETY Verification activities of the aeronautic titles of extra EU countries 200

180 188 176 160 140 142 120 100 80 60 66 40

20 18 14 15 7 445 7 5 6 557 6 4 0 22221 1 11 1333332222 111 1 USA India Libya Israel Brasil Qatar China Korea Aruba Nepal Latvia Oman Congo Turkey Macao Algeria Guinea Nigeria Georgia Ukraine Ethiopia Thailand Australia Maldives Bermuda Moldavia Mauritius Rwuanda Argentina Myanmar Cambodia Singapore Seychelles Philippines Macedonia Mozambico Kazakhstan Saudi Arabia Burkina Faso Personal requests United Arab Emirates

176 certificate to transfer the release country of other EASA aeronautical authorities. In the the aircrafts and helicopters licences have been following chart, the data are reported in relation released, in the context of the agreements with to the percentage of the involved countries.

Attestation for the transfer of State of the aeronautic licences in EASA context

120 101

100

80

60 43 40

20 10 5 113 2 114 22 0 Malta Serbia France Poland Greece Ireland Sweden Bulgaria Portugal Slovenia Lithuania REPORT AND SOCIAL BALANCE 2017 REPORT Switzerland United Kingdom ENAC

In this context, 39 licences after the transfer from EU State to Italy have been released. 87 88 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY installed components, for which the Part 66does installed components,forwhichthePart helicopters (gliders,balloons,airships)andforthe Maintenance License-AMLwithalistofthe 66.The qualified inaccordancewithPart qualified personnelreceivetheAircraft 216/2008 (EASAaircraftsasfollows)mustbe helicopters includedintheRegulation(EC) (CRS) aftermaintenanceonaircraftsand ofreadmissiontoservice to issuethecertificate subject totheexceptions,authorisedpersonnel 5oftheReg.(EU)1321/2014,and Under Art. Technical personnel maintenance For theEASAaircraftsdifferentfromairplanesand related ratingandlimitations. Sheet 2.4 Personnel certification Sheet 2.4Personnelcertification • 46 National Certificate for Certifying Staff maintenancepersonnel released. forCertifying 46National Certificate • 63 AircraftMaintenanceLicensesissued and595renewed. • examssessionsforlicencesATPL/CPL 14theory andinstrumentlicenceforaircrafthelicopter. In6ofthe • 568instructor’s licence(TRI/FI/CRI/SFI). • 259authorisations/licenceforexaminer • ofATPL/CPL/IR 146certification exams theory • 60trainingdaystoupdatethepilots’examiners • • 52 certificates ofAPRexaminerissued. 52certificates • ofapprovalTraining 25certificates CentersAPRreleased. • actionswithsanctiontowardspilotsthatbreakthenavigationsafetylaws. 5disciplinary • parachutingtrainingschool. 1releaseand8renewalsCertificate • asParachuteinstructor. 3examsessionstogetthecertification • Dept. examsessionstogetLicenceofparachuteintheAirport 15theory • togetnotprofessionallicencesofaircraft,helicopter examsessionsintheperipheralheadquarters 29theory • 2017 activity Activities afternoon, increasingthenumber.afternoon, ThesessionstookplaceinITroomsspecifically equippedinRomeand and 14 sessions,examsforMPLcandidatestookplace.Manysessionsincludedclassesinbothmorning and glider. Question Bank)database. Central examsfollowtheversion4ofITprocedurethatusesEASAECQB(EASA October thetheory Milano Malpensa,lasting5daysforATPL andMPLexams3daysforCPLexamIRqualification.Since products. mentioned regulation)andontheinstalled 216/2008 (asdescribedintheAnnexIIof aircraftnotincludedintheReg.(EU) every authorised toissuetheCRSaftermaintenanceon Staff,applicable alsotothepersonnel Certifying for personnel gettheNationalCertificate ENAC Technical Regulation andthequalified the mentionedrequirementsaredescribedin force inthecompetentEUStatemember. InItaly in accordancetotheaeronauticalregulation maintenance ontheseproducts,mustbequalified authorised personneltoissuetheCRSafter not establishanyrequirementatthemoment, Sheet 2.4 Personnel certification

Registry of Flight Personnel and “Albo” professional titles (art. 732 Air Navigation Code): ENAC is in charge of the maintenance and operator of aircrafts (commander, pilot, test driver, operation of the Flight Personnel Registry and instructor); operator of equipment and on-board SAFETY “Albo”. It determines enrolment requirements installations (flight technician, flight technician for according to Air Navigation Code and ENAC’s testing); complementary on-board services (flight Regulations concerning the registration of flight attendant). The payment of the subscription or personnel. The Italian Air Navigation Code also renewal fee for the Albi and the Registry can be provides that the crew carried out through ENAC’s Online Services of national aircrafts must be entirely made up of available on ENAC’s website, that has simplified members enrolled in the “Albo” and in the flight the procedure and sensibly reduced processing crew register. Crew member on Italian aircrafts time. Flight personnel enrolled in the Albi and the may be either Italian citizens or foreigners. The Register included about 12,000 people. flight crew includes three categories with relevant

ACTIVITY 2016 2017 Enrolment in the Pilots List (Albo) 156 166 Enrolment of Flight Technicians - - Enrolment of Flight Attendants 112 182 Enrolment extracts from the Albi and the Registry 320 391 Appointments to aircraft and helicopter captains 48 100 Suspension of registration in the Albi and Registry for interruption of professional activity 79 127 Revocations of suspensions at the Albi and the Register for the resumption of professional activity 25 44 Deletion from the Albi and Registry 83 314

Air Traffic Controller and FIS Operator In 2017, ENAC issued, modified, and updated licenses for ATCL controllers, SATCL student controllers and flight information service operators (FIS). This activity involved the licenses themselves and their use by ANSPs (Air Navigation Services Providers).

In 2017, ENAC issued: • 43 releases ATCL; • 99 releases FISO; • 3,029 updates ATCL. ENAC also established a procedure to distribute ATCL licenses to Air Traffic Controllers in service at Certified Service Providers via email through a dedicated Platform, in real time and with a digital signature. This system, which is unique in Europe, REPORT AND SOCIAL BALANCE 2017 REPORT is part of a broader project launched in 2012 that allows ENAC to replace ATC licenses in a very short ENAC time and practically at no cost. Source ENAV 89 Sheet 2.4 Personnel Certification

Aero-medical certification 2017, of the MED module of the software EMPIC- On the 31 December 2016, the Reg. (EU) EAP®: thanks to this platform, all the data of the 340/2015 entered into force in Italy. It cancelled aeromedical visits carried out in the national SAFETY the Reg (EU) 805/2011 and it introduced the new territory go in the medical database of the ENAC technical requirements and the new administrative Aeromedical Section. The goal has been achieved procedures about licences and certificates of Air in the way to an optimal management of the traffic controllers. In particular, with the new ENAC oversight activities, that also in 2017, was legislation, the medical requirements and the monitored the Aeromedic Centres and the private procedures for the medical Class 3 certification of AME, certified in accordance with the psych-medical integrity requested to the ATCO requirements of the community law. licence owners. It made necessary the revision of In total 3 are the AeMC certified in Italy and the national legislation about medical integrity’s surveilled by ENAC and 83 are the private AME certification, that is the ENAC regulation “Aero- authorised at release and renewal of the medical Organization and medical fitness aeromedical certificates Class 2/LAPL and the certificates for the issue of flight licences, Cabin Crew Medical Report, 8 of which have the certificates and attestations in civil aviation” and privileges to certify for the medical check Class 3. the related advisory circular MED. These are two The surveillance activity on the Aeromedical legislative tools aimed at providing the procedures Examiners is extended also to the 21 AME in the and the criteria to promote the availability of the SASN of the Ministry of Health in the national general disposition and at disciplining the aspects territory. not included in the community regulation about the The training activity oriented to the introduction of crew members, the students, the air traffic the EMPIC-MED has been joined by other controllers and the skydivers. ENAC, by its initiatives to update the Medical Doctor Aeromedical Section, over 2017 coordinated the examiners, where ENAC participated with its own updating process of the Medical Regulation and doctors (medical assessors) or authorising training related advisory circular, achieving a events organised by medical and scientific consolidated text, product of the agreement companies and academic institutions. reached with the Ministry of Infrastructures and Transport, Defence and Health. The growing safety requests, even more pressing after the Germanwings accident on the 24 March 2015, affect in a significant way the legislation update and development also in the aeronautic medicine sector. From a risk management and prevention perspective, ENAC gave an impetus to the Peer Support Program - PSP introduction by the air operators and the flight assistance services suppliers, on the basis of the indications and under the ENAC oversight. The 2017 has been an intense year in the training activity addressed, in particular, to the REPORT AND SOCIAL BALANCE 2017 REPORT Aeromedical Examiners (AME) Class 1 operating

ENAC at the national aeromedics centres and to the AME with the privileges for the certification Class 3, in 90 view of the introduction, from 20 September 2017 goalwastoverifythe applicationofthe supply, thetrainingorganisationofairtraffic theairnavigationservices regulation concerning Implementing Regulation.ItwasthethirdAirSpace Regulation implementationandtherelated continuous controlactivityoftheEASABasic Airspace domaintookplace.Itbelongstothe Always inSeptember, anotherinspectionaboutthe execution. standards ensuredbyENACintheactivities domain inspectionafter2013and2015ones.The been positive, confirming thesuitability of the been positive,confirming Piemonte andSardegnaRegions.Theresulthas aeronautical organisationsinLazio,Lombardia, beyond theENACstructures,alsoseveral maintenance personnel.Theinspectioninvolved, organisations andtheissueoflicensesfor management), thetechnicaltrainingpersonnel continuousmaintenanceand airworthiness production) andthecontinuous(aircrafts domain, thatincludestheinitialone(aircrafts standardisation inspectionaboutAirworthiness In September2017,ENACreceivedtheEASA air security. corrected, “G”immediateconsequencesonthe non-compliances witheffectonthesafetyifnot compliance witheffectonthestandardisation,“D” their actualorpotentialconsequences:“C”non- regulation, inspectionsareclassifiedaccordingto Reg. (EU)628/2013.Accordingtothis implementation proceduresarecontainedin resultstotheEuropeanCommission.The reporting application ofcommonrequirementsand The purposeoftheseinspectionsistomonitorthe audits accreditation EASA and standardization various areasofcompetence. visits andmanagestheEASAaccreditationsin to dealwithICAOandEASAstandardization ENAC implementsalltherequiredactionsinorder INSPECTION AUDITS BY INTERNATIONAL BODIES controllers andtheirlicences, theEuropeanair’s network system. TheEASAteamcarried outalso rules, theinteroperability oftheEuropean ATM Sheet 2.5 Inspection audits by international bodies Sheet 2.5Inspectionauditsbyinternational and it confirmed thestandard ensuredbyENAC. and itconfirmed organisations inLazioandLombardia Regions inspection involvedalso twoaeronautical the bilateralagreementbetween EUandUSA.The 145, onthebasisofprocedures includedin approval tooperateinaccordance withFAA’s FAR maintenance companiesthatobtainedthe activities carriedoutbyENAContheItalian andoversight the suitabilityofcertification of aFederalAviation Administrationteam toverify 2017,ENACreceivedtheinspection In February EUcountries (SIS)contextSystem inthe FAAInspection inthe Inspection Sampling evaluation ofpossibleorganisationalchanges. focused onhiringnewinspectorsandthe acorrectiveactionplanthatwillbe ENAC started monitoring; personnelmotivation. functionofcompliance context: internal of personnel,thefollowingstrengthsinOPS beside theareastobeoptimisedsuchaslack previous occasions.Theconclusionshighlighted, compliances, haveimprovedincomparisonwith The results,thatdiscoveredonly4non- wing inRomeandonerotorcraftsPiemonte. the sametime,visitedtwoaircarriers,onefixed the FlightOperationsdomain.TheEASAteam,at In October, ENAChasbeeninspectedagainin corrective actions. analysis inordertoidentifythemostappropriate the Regarding thefewfindings,ENACstarted human resourcesintheAirspacedomain. the newReg(EU)340/2015;increaseof oversight processes;rigorousimplementationof the inspectivepersonnel;improvementof ENAC suchas:qualificationandcompetenceof different strengthsoftheoversightcarriedoutby to thepreviousinspections,byhighlighting considerableimprovementscompared observed theEASATeamIn theconclusionsofitsreport, from theItalianAirForcetoENAV. recentlypassed on theplantsofBrindisiairport, implementation atRomeENAV’s and headquarters requirements direct verificationsofthecertification 91 ENAC REPORT AND SOCIAL BALANCE 2017 SAFETY Sheet 3.1 93 Security regulation

3 SECURITY ENAC has been audited in January 2017in order ENAC hasbeenauditedin January In accordancetotheICAO periodicalchecks, priorities intheaviationsecurity. trained securityinstructorsandwiththeneeded will bedone,weexpectthatthenumberof SECURITY REGULATION SECURITY the cultureofsecurity, answeringone oftheglobal been nominated.Oncethecommission’s activity organisations recognisedbyENAC,havebeen courses forthenewinstructors,heldby training the securityinstructors’certification, required bytheCircularENACSEC01Aabout to trainthesecuritystaffandimplementwhat highlighted thelackofneededprofessionalfigures Considering themarket’s necessities,whichhave European Commissiondatabase. the EUcivilaviationhavebeenaddedto by ENAC.ThenewItaliansecurityvalidatorsof Independent Validators EU ACC3”adrecognised course organisedbyIATA “Aviation Security tothespecifictraining two candidatestotakepart nominated, whoseactivityfinishedbyauthorising purpose aspecificCommissionhasbeen Tocandidates’ selectionprocesshasstarted. this Validators”, asrequiredbytheEUregulations, the roleof“EUCivilAviation Security force oftheCircularENACSEC09thatregulates it totheEuropeandisposals.With theenterin to simplifythesecuritylegislationinorderadapt In 2017,theactivitytoimplement,andifpossible, area security development inaviation Regulatory experience intheareacanbeenoughtospread to verifytheimplementation atnationallevel ofthe applications and,later, thecandidates’tests,has certifications, acommission toevaluatethe certifications, Following theapplicationfornew approved. Annexes 17and 9,notyetdisciplinedby EU. such astopreventtheoccurrenceofunlawfulacts. A coherentsetofactivitiesandactionsaimedatpromotingsecurityonland,inaircrafts,insideoutsideairports, Security Occurrence Reporting), applicationthat complies Occurrence Reporting), eE-MOR (electronic ENAC-Mandatory the passengerrights’dedicated sectionandbythe of are transmittedbytheonlineform Some reports encountered indomesticairports. viae-mail,securityissues citizens, canreport, passengers, mailandcargo, andordinary of stakeholders involvedintheairtransport related issues.Passengers,airlineoperators, systemforsecurity ENAC hassetupareporting measuresincaseofdeficiencies, compensatory andthetimely implementationof airports procedures andmeasuresenforcedatdomestic To ensurethecontinuousmonitoring ofsecurity Notifications disposals. Therevisionisongoing. to updatethemthenewEUCommission the revisionactivityofNASPandNQCP, inorder tostart entered intoforce,ithasbeennecessary and theImplementingDecisionC(2017)3030 After theEUImplementingRegulation2017/815 Program of security of civil aviation (NQCP) Program ofcivilaviation ofsecurity QualityControl andNational (NASP) CivilAviation ProgramNational Security did notpointoutanycriticalissues. activity, whichinvolvedalsotheVenice Airport, TheEUinspectors to theinspectionsreports. controls inthesectorofcivilaviationsecurityand referring tothenationalProgramofquality the EUlegislationaboutsecurity, andinparticular inspection wastomonitortheapplicationlevelof by theEUCommission.Thescopeof authority responsibleforsecurity, wasinspected actions. InMarch2017,ENAC,asthenational planandtheimplemented the ENACrecovery progresses inthesecuritylegislation,byinspecting In thisrespect,ICAOacknowledgedtheENAC Sheet 3.1Securityregulation 93 ENAC REPORT AND SOCIAL BALANCE 2017 SECURITY Sheet 3.1 Security regulation

with the EU Reg. 376/2014 and that offers two operators (airport managing body, air carrier, kinds of report: mandatory and voluntary. handler). The replies are forwarded to the subject The mandatory reports come from the subjects that transmitted the report. All the reports are identified in the Regulation (airport subjects) and confidential. The system prevision is aimed also at SECURITY concern significant events in terms of safety sensitise and spread the culture of security prevention and improving. between the passengers and all the subjects that Through the voluntary reports, managed by spend time in the airports, highlighting the eE-MOR, every citizen can report events, which, necessity of collaboration by reporting all the even if not properly included in the safety field, suspect episodes. are significant for the air security. Below the data about origin and type of the Each report is managed at central level or by the reports arrived during the year. competent Airport Dept. that informs the involved

Report Type

Passenger 1 2 3

Airport Foreign Items permitted operators authorities Lack of document National Foreign on board - LAGs - baby General security issues control at the gate food - medicines

28 4 36 3 11 31 29

The chart shows that the relevant data is the one and improve transparency: related to the information request about the items • X-ray equipment; permitted on board, liquids, aerosols and gels, • EDS, ETD, SSc, MDE equipment; baby food and medicines. Another significant data • LEDS Safety devices. is the one in the column 3: it is about passengers who noticed particular situations or that were TYPE OF CERTIFICATES ISSUED DEVICES in 2017 (ENAC advisory circular SEC 07A) involved in events dangerous for the airport security and situations that required the Police EDS 7 ETD 3 intervention LEDS 3 Security Equipment MDE 0 SSc 1 The airport managing bodies, responsible for the EDSCB 13 airport security, need to know the certification data TOTAL 27 of the security devices to install in the managed airports. With reference to the X-ray equipment in the year ENAC has updated the lists posted on its website 2017, 12 certificates of compliance were concerning the equipment employed for prescribed released. The Expert Committee (made up of security checks at airports in compliance with representatives of ENAC, Ministry of Infrastructures REPORT AND SOCIAL BALANCE 2017 REPORT requirements set forth in chapter 12 of Reg. (EU) and Transport and the Ministry of Interior) attested ENAC 2015/1998, such as to make this information their compliance with the minimum functional 94 more readily available to airport managing bodies requirements. Sheet 3.1 Security regulation

Security procedures for freight and mail airport where the air carriers operates. The shipped to EU from third countries validator transmit ENAC a report and based on (ACC3) that, ENAC put the air carrier’s and non-EU airport Any air carrier that wishes to carry cargo or mail data in the specific EU database (Union database SECURITY from an airport in a third country (some exceptions on supply chain security). allowed) for transfer, transit or unloading at one In 2017, 7 new ACC3 designations granted to of the airports Union, must be designated as “air three domestic and 1 non-EU air carrier. carrier for goods or operating union-mail from an The activity to meet the requests for exemption airport in a third country” (ACC3). ENAC, in Italy, ACC3 for specified flights included from the is responsible for the designation. existing community legislation has continued: in The requirements to design an air carrier as ACC3 2017 12 flight have been exempted. have to be validated by a EU civil aviation security validator, based on a visit of the third country

Union database on supply chain security In order to create a union database of the suppliers of ship’s stores, the data related to the suppliers have been collected and sent to the EU commission. The new database is part of the bigger EU database on supply chain security, managed by the competent authorities of the EU member states: it contains the data related to ACC3 air carriers, regulated agents, known consignor, regulated supplier of ship’s stores and EU security validators. ENAC manages the Italian database adding the information related to the designed subjects.

National Aviation Security Quality Control Team (an inspector behaves like an outbound passenger so he The National Aviation Security Quality Control Team has has pass the security checks. He hides in his hand the role of quality control and monitoring, in order to baggage or in his clothes a prohibited article and verify the compliance of the applied security measures verifies the screening staff member’s ability to find the in the national airports open to commercial traffic to the item). EU legislations. The National Aviation Security Quality Control Team composition has been extended in 2017: 19 new 2017 activity inspectors have been certified, after finishing their training on the job. Inspections 36 The National Aviation Security Quality Control Team Follow up 3 activity works alongside with the airport security inspectors that, at local level, carry out the inspections based on a yearly plan. Covert Test Campaign 1 In 2017 there have been 1,833 inspections, with a Cargo Campaign 1 significant increase compared to the 968 in 2016. Very relevant has been the workshop about security update During the inspective activity, the National Aviation in January 2017 when the results of the inspective Security Quality Control Team carried out 448 covert test activity have been illustrated. REPORT AND SOCIAL BALANCE 2017 REPORT

ENAC regulation issued in the field of security in 2017 ENAC Advisory circular SEC 01A of 5 January 2017 - Instructors certification. 95 Sheet 4.1 97 Planning and development of infrastructural interventions

Sheet 4.2 106 EU funding programs for airport infrastructures

4 AIRPORTS OF INFRASTRUCTURAL INTERVENTIONSOF INFRASTRUCTURAL ANDDEVELOPMENT PLANNING the ProtectionofTerritory andSea,itwillbe fortheEnvironmentand indications oftheMinistry contentsandthe Environmental Report Preliminary field identifiedintheentirecountry. Basedonthe involved competentsubjectsintheenvironmental evaluationprocedure Environmental Report Transport delegation.ThePreliminary ofInfrastructureand ENAC undertheMinistry preparedby Environmental Report Preliminary procedure, expresseditsopinionaboutthe Protection ofTerritory andSea,competentforthe fortheEnvironmentand 2017, theMinistry environmental strategyoftheexaminedplan.In consequent oneforthefinalevaluationof related levelsofin-deptharedefinedanda onewhentheapplicationfieldsand preliminary Assessment procedurehastwostages:a TheStrategicEnvironmental Plan forAirports. Protection ofTerritory andSea,ontheNational fortheEnvironmentand ongoing attheMinistry Strategic EnvironmentalAssessmenthascontinued, In 2017,ENAC’s activityabouttheprocedure Identification of catchment areas and strategic airports and of airports of national interest (d.P.R. ofnationalinterest andofairports no.201/2015) areas airports andstrategic ofcatchment Identification COMPREHENSIVE TEN-T Network node CORE TEN-T Network node national interest Other airportsof Strategic airports Sheet 4.1Planninganddevelopmentofinfrastructuralinterventions NORTH-WEST TORINO CUNEO MALPENSA ALGHERO MILANO GENOVA MILANO LINATE SARDINIA CAGLIARI BERGAMO OLBIA BRESCIA PARMA PISA FIUMICINO VERONA WESTERN SICILY ROMA or nationalinterestones. traffic areas,eachofwhichhostsstrategicairports decree, thenationalnetworkisdividedinten Underthe also thoseofstrategicimportance. ofnationalinteresttherewere Among theairports anddefinestheirrolespeculiarities. airports of theState-RegionsConferencethatclassifies The Planwasapprovedfollowinganagreement ofnationalinterest. and approvesalistofairports Presidential Decreeno.201/2015,thatdefines ofENAC,isbasedon technical support ofInfrastructures andTransports, withthe Ministry developedbythe The NationalPlanforAirports, framework. aspect ofenvironmentalcoherenceinthenational alsoconsideringthe develop theairtransport thecreationofareferenceframeworkto permit will conclusion attheNationalPlanforAirports Strategic EnvironmentalAssessmentprocedure ofInfrastructuresandTransport. The with Ministry confrontation subject toaspecificandpreparatory possible toelaborateanEnvironmentalReport, FIRENZE CENTER PANTELLERIA TREVISO BOLOGNA PERUGIA NORTH-EAST TRAPANI VENEZIA CIAMPINO ROMA RIMINI PALERMO CAMPANIA LAMPEDUSA TRIESTE NAPOLI NORTHERN CENTER ANCONA COMISO PESCARA SALERNO CATANIA LAMEZIA TERME EASTERN SICILY MEDITERRANEAN SEA EGOCALABRIA REGGIO BARI ADRIATIC SEA CROTONE CALABRIA TARANTO BRINDISI 97 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS Sheet 4.1 Planning and development of infrastructural interventions

Airport Master Plans Protection of Territory and Sea and to the urban Airport managing bodies have a contractual compliance plan at Ministry of Infrastructure and obligation to present and drafting Master Plans Transport. To this day, almost all the Italian airports aimed at meeting and maintain the required levels have a Master Plan, technically approved by

AIRPORTS of safety and service quality. Master Plans are the ENAC, whose environmental and urban tools to manage airport development projects procedures are ongoing. In particular, as regards according to their specific infrastructures, the aspects of environmental sustainability, ENAC accessibility, conditions and local requirements. wants to pursue the objective to complete in a The Master Plan approval process, regulated by short period the activation of the environmental the National Law no. 351/95, provides that, after compatibility procedures in all the airports. the ENAC technical approval, they are submitted The following tables show a list of Master Plans to the Environmental Impact Assessment by airport, airport managing body, year and cost procedures at Ministry for the Environment and the updated at the 31 December 2017.

Master Plans with urbanistic assessment closed at the 31.12.2017

AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT COST WORKS (MILLION EUR) Bologna S.A.B. SpA Master Plan 2023 371 Bergamo * SACBO SpA Master Plan 2015 187.5 Bolzano ADB SpA Master Plan 2020 25.8 Cagliari So.G.Aer. SpA Master Plan 2024 93.9 Catania * SAC SpA Master Plan 2015 219 Genova A.d.G. SpA Master Plan 2027 108.4 Rome Fiumicino - Southern area ADR SpA Master Plan 2020 1,658.5 Pescara SAGA SpA Master Plan 2020 33.5 Lamezia Terme SACAL SpA Master Plan 2027 195.5 Pisa TOSCANA AEROPORTI SpA Master Plan 2028 260 Turin S.A.G.A.T. SpA Master Plan 2015 47.4 Venice SAVE SpA Master Plan 2021 630

* new Master Plan under investigation

Master Plans with ongoing urban conformity procedure 31.12.2017

AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT COST WORKS (MILLION EUR) Olbia GE.A.SAR. SpA Master Plan 2020 114 Verona Aeroporto Valerio Catullo di Verona Villafranca SpA Master Plan 2030 134 Palermo GE.S.A.P. SpA Master Plan 2025 322.9

Master Plans with Environmental Impact Assessments measures issued 31.12.2017

AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT COST WORKS (MILLION EUR) Bari Aeroporti di Puglia SpA Master Plan 2022 255.6 Project aimed at improving infrastructures Brindisi Aeroporti di Puglia SpA 256.6 REPORT AND SOCIAL BALANCE 2017 REPORT and operations Florence TOSCANA AEROPORTI SpA Master Plan 2029 337 ENAC Development of infrastructure and extension of Foggia Aeroporti di Puglia SpA 14 runway RWY 15/33 98 Sheet 4.1 Planning and development of infrastructural interventions

Master Plans with ongoing Environmental Impact Assessments procedures 31.12.2017 AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT COST WORKS (MILLION EUR) Rome Ciampino ADR SpA Master Plan 2044 80.6 Aeroporto di Salerno - Costa Salerno Master Plan 2025 39.8 AIRPORTS d’Amalfi SpA Treviso AERTRE SpA Master Plan 2030 53.2 Milan Linate SEA SpA Master Plan 2030 545 Rome Fiumicino (medium term) ADR SpA Master Plan 2030 4,800

Master Plans with ENAC technical approval 31.12.2017 AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT COST WORKS (MILLION EUR) Albenga A.V.A. SpA Master Plan 2020 7.6 Rome Fiumicino (long term) ADR SpA Master Plan 2044 6,400 Milan Malpensa * SEA SpA Master Plan 2030 2,036 Taranto Aeroporti di Puglia SpA Master Plan 2025 55.1 Naples Ge.S.A.C. SpA Master Plan 2023 128 Trieste Aeroporto Friuli Venezia Giulia SpA Master Plan 2024 34.2 Bergamo SACBO SpA Master Plan 2030 435.2 Aeroporto Valerio Catullo di Verona Brescia Master Plan 2030 113.1 Villafranca SpA Alghero So.Ge.A.Al. SpA Master Plan 2025 13 * new Master Plan under review after the withdrawal of the Environmental Impact Assessments procedure

Master Plans under ongoing ENAC investigation 31.12.2017

AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT Catania SAC SpA Master Plan 2030 Milan Malpensa SEA SpA Master Plan 2030 Parma SO.GE.A.P. SpA Master Plan 2033 Trapani Air.Gest. SpA. Master Plan 2025

Master Plans that have not been submitted yet 31.12.2017

AIRPORT AIRPORT MANAGING BODY PLAN / PROJECT Ancona Aerdorica SpA Master Plan Cuneo GE.A.C. SpA Master Plan Perugia S.A.S.E. SpA Master Plan Rimini AIRiminum 2014 SpA Master Plan

Interaction airport-territory order to harmonise the airports development with

The growth of the traffic volume recorded and the territories where they are. In this view, beyond AND SOCIAL BALANCE 2017 REPORT expected in the next years for the national airport the procedures of environmental and urban ENAC system, cannot be separated from a careful compatibility evaluation, ENAC gives attention to evaluation of the connection with the territory in the management of the interaction airport-territory. 99 Sheet 4.1 Planning and development of infrastructural interventions

DEVELOPMENT OF THE NATIONAL

AIRPORTS AIR TRANSPORT NETWORK

SOCIAL AND ECONOMIC GROWTH TERRITORY’S OF THE SATELLITE ACTIVITIES ENVIRONMENTAL AND LANDSCAPE PROTECTION

SAFETY AND SUITABILITY OF THE AIRPORT URBAN DEVELOPMENT OF INFRASTRUCTURES THE TERRITORY

The interaction sustainability is guaranteed by All what is above mentioned makes the building’s ENAC through different institutional activities that realisation in the areas nearby the airports fall under the Italian Air Navigation Code and coherent with the existing legislation on the impose specific constraints in terms of both safety subject. of air navigation and protection of the territory from the related risks. In 2017 both the Airport design elaboration of obstacles and dangers limitation As to the airport design, in 2017, ENAC maps and the ENAC evaluation of almost all the concluded over 150 preliminary procedures. The risk plans for the airport open to commercial most significant approved or ongoing projects are traffic, prepared by the municipalities pursuant the listed below. Art. 707 - Fifth paragraph of the Italian Air Navigation Code.

ROME FIUMICINO AIRPORT

Terminal system east side The project was established as part of the interventions to extend and update the “Terminal Subsystem – East side” that partly develop east from the Terminal 1 and partly in its nearby, northwards, and can be outlined as follows: • Realisation of the new extension of Terminal 1; • Realisation of the new Pier A, Departure Hall A; • Realisation of the Aisle between the extension and the departure Hall A; • Terminal 1 reconfiguration. The work began in October 2017 and the expected entry into operation is in 2020. The intervention REPORT AND SOCIAL BALANCE 2017 REPORT will cause a capacity increase of approximately 6 million passengers, 32,000 square meter of

ENAC operative surface distributed on two levels, 13 new stands with loading bridges, 10 new bus gates. The cost of the project of the entire work is estimated around € 300,000,000. 100 Sheet 4.1 Planning and development of infrastructural interventions AIRPORTS REPORT AND SOCIAL BALANCE 2017 REPORT ENAC

101 102 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS Sheet 4.1Planninganddevelopmentofinfrastructuralinterventions services offered tothepassengersfollowing services levelandofthe improvement ofthecomfort to160,000squaremeters,withan surface about 95,000squaremeters,takingthetotal passengers. Theprojectprovidesanextension expansion isdedicatedtotheextra-Schengen Schengen passengers;thesouthward new areaforthesecuritycontrolsand expansionisdedicatedtothe The northward Venice dock. architecture ofthebuilding,whichrecalls the complex,preserving passengers’ terminal thatwillremainthefulcrumofentire andsouthwardfromthecurrentterminal northward expansionproject.Theprojectprovidesfortwoelementsofexpansion: data fortheterminal providedthe The newtrafficforecastandtheverificationofneedsevaluation(LevelService) Terminal extension VENICE AIRPORT First floormap Intervention boundary to enter the aircraft service area and a new taxiway northward therunway, areaandanewtaxiwaynorthward to entertheaircraftservice hasbeencompleted.In has beencompleted.Theworkconclusionisexpected by theendof2020.Thecostproject the updateofthemainandsiderunwaysjunctions, 2017, the“lotto2”planning,concerning To thisday, theworktoupdate theflightinfrastructure“lotto1Aand1B”,bywhichnewjunction Theimprovingofthegroundcirculationsystemandareductionfuelconsumptionairpol- • Thereductionofthetaxiingtimeandgatedelays; • Thereductionoftherunwayusetime; • areasoperationalcapacity; Theincreaseoftherunwayandservice • willensure: and oftheentirecirculatingsystemgroundhandling.Theinterventions of theaircraftparkingstandsinmoresubsequentfunctionalbatches,rationalisationjunctions infrastructures, theenlargement potentiate thecurrentairport growth, itisplannedto In accordancetothetraffic infrastructures ofairport Upgrade € first enlargementisabout the projectof freight elevators.Thecostof of thelifts,escalatorsand square metersandtoagrowth increase around11,000 thanks toalandsidesurface accessibility totheupperfloor check-in areaandthe ensured adecongestionofthe 2017. Thisintervention become operationalinJune batch ofworkcalled“lotto1”, has beenexecutedthefirst Hub.Currentlyit international the standardslikemain the entireworkisover ADJUSTMENT ANDWITHDRAW OFTHE 70,000,000. lution. HOLDING BAY SYSTEMTOINCREASETHECAPACITY RUNWAY ENDSAFETY AREA 04L THRESHOLD AND REDUCETHETAXIING TIME € 120,000,000. TAXIWAY UPGRADINGANDEXTENSION Sheet 4.1Planninganddevelopmentofinfrastructuralinterventions CROSS TAXIWAYS NEW SYSTEM MAIN RUNWAY PAVEMENT UPGRADE NEW HIGH-SPEEDCONNECTORSTOINCREASETHE HOURLY CAPACITY

AIRPORTS 103 ENAC REPORT AND SOCIAL BALANCE 2017 104 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS Sheet 4.1Planninganddevelopmentofinfrastructuralinterventions completed. The definitiveprojectdraftingisongoingandtheenvironmentalimpactassessmentabouttobe throughthemovingwalkawayanddock. connectionwiththewatertransport have acomfortable It hasbeensupposedanewelevatedroutetoconnecttheFFSSStationwithTerminal, whichwill boundary. having ahypogeumroutedesignedbyITALFERR fortheterritory intervention withintheaerodrome’s a frameworkagreementbetweenENAC,SAVE andRFItodesignrealisethisimportant withthenationalrailwaynetwork.Ithasbeensigned scopeistoconnecttheairport The intervention Railway connectionandstation VENICE AIRPORT TRACK TERMINAL CONNECTION NEW STATION ENAC and airport managing bodies ENAC and airport Monitoringsystem, Interventions By theAirport - GESAPSpA Palermo • Verona Valerio -Aeroporto Catullodi Verona SpA • Trieste FVGSpA -Aeroporto • Turin -SAGAT SpA • diGenovaSpA Genova-Aeroporto • Olbia-GEASARSpA • Naples-GESACSpA • FlorenceandPisa-Toscana SpA Aeroporti • Bologna-SABSpA • signed underLegislative Decree 133/2014 Venice -SAVE SpA • RomeCiampinoandFiumicino-ADRSpA • MilanLinateandMalpensa-SEASpA • PlanningAgreement inderogation with Airports system. Monitoring Interventions through theAirport progress at31/08/2017and30/09/2017, workprogress,in2016finalbalanceand airport In 2017,ENACprovidedthemonitoringof Monitoring Interventions Airport Airports with ordinary PlanningAgreement ordinary with Airports part ofthetaxiwaysandrebuildingrunwaysnightflightinstallationwithLEDtechnology,part includedtheupgradeofbothrunways(07-25and02-20)pavement The intervention works Railways pavement upgrade andancillary PALERMO AIRPORT Sheet 4.1Planninganddevelopmentofinfrastructuralinterventions http://dati.mit.gov.it/catalog/organization/enac. Transport catalogue,inENAC’s session ofInfrastructures and open dataMinistry sectorhavebeenpublishedinthe to theairport infrastructurerealisation.Thedatarelated airport investments, withtheprogress dataregardingthe thecitizensonpublicinfrastructures informs ofInfrastructuresandTransport, which Ministry ofthe system withthe“Opencantieri”portal the The activityallowed,alsoin2017,tointerface has beenimplemented. plan intervention planning phaseoftheairport workflow ofalltheactivitiesrelatedto of presentation andcommunicationinterms Monitoringsystemforthemonitoring, Interventions During theyear, includedintheAirport aform intervention’s planandthecurrentprogress. animmediatecomparisonbetweenthe permits generatedbythesystem The useofthereports regulation. realisation proceduresinstructedbythetenders’ with aneffectiveapproachthatretracethe progress. Inbothcases,theactivitiesareexecuted maintenance or extraordinary interventions’ representatives verifyandvalidateanew December 2017. around thehalfof 2017, werefinished beginning ofNovember atthe work, started € the entireworkisaround The costoftheproject sustainability. environmental saving infavourof considerable energy visibility and anoptimal which permits 23,000,000.The 105 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS 106 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS realisation ofworktoreplace theVisual Aidsand required bythelengthening ortherunway, the of theinstallationandextensiontaxiway and D and of the aircrafts service areas,the and Dof theaircraftsservice ofthejunction C pavement upgradeinterventions ithasbeenabout As regardstoBariairport area. the enlargementofaircraft service airport concern therunwaystrip,completion concern airport implementation andinstallationoftheVisual Aid, AIRPORT INFRASTRUCTURES PROGRAMSEU FUNDING FOR The planned interventions intheLameziaTermeThe plannedinterventions Euro. coverage of 8 projects at the airports ofBariand coverage of8projectsattheairports The CohesionActionPlanensuresfinancial funding. eligible for andmonitorsallinterventions reports, As such,ENACselects,manages, interventions. Management Authoritysuchasthefinanced taskbelongingtothe ofcertain performance Body”forthe 1083/2006, asan“Intermediate Action Plan,hasentrustedENAC,underReg.(EC) is responsibleforthemanagementofCohesion for InfrastructuresandTransport, that The Ministry included inERDF2007-2013. development ofItaly, which haspreviouslybeen promote projectsdeemedasapriorityforthe Action Planthatusesnationalresourcesto management andimplementationoftheCohesion In thiscontext,ENACiscurrentlyengagedinthe Promotinganefficientandsustainable • offeredto Increasingthelevelofservices • connectionsand creatingintermodal • infrastructures; enhancingairport • through nationalandEUfunds,aimedat: implementation ofinvestmentprogramsfunded ENAC providesforthemanagementand Lamezia Terme, foratotal ofabout30million Sheet 4.2 EU funding programs for airport infrastructures Sheet 4.2EUfundingprogramsforairport development and use of airport infrastructures. development anduseofairport safety andquality; of standards,especiallyinterms international passengers, ensuringtheachievementof accessibility; improving airport relevant nationalandEUauthorities. compliance testingand best practicesfrom EU fundingprogramsis of coursesubjectto out byENACinthemanagement ofnationaland down bytheCommission.Theactivitiescarried inline with theprincipleslaid financial support of selection ofprojectsamenabletoforms TEN-T networkdevelopmentmeasuresandthe DG MOVEfortheidentificationanddefinitionof promoted bytheEuropeanCommission Transport atmeetingsandroundtables take part ofInfrastructuresand ENAC andMinistry infrastructures. multimodal, efficientandsustainabletransport pursue thegoalofdevelopingintegrated, interest, composedbystudiesandworksthat projectsofcommon the awardofgrants,supports programmes andannualmulticallsfor The EUCommission,throughspecificfunding for presentandfuturetraffic. levels provide adequateinfrastructuresandservice unimpeded mobilityofpeopleandgoods essential topromoteasafe,sustainableand are subways, roadsandhighways(intermodality) andrailways, Connections betweenairports networks(TEN-T). transport which arethebackboneoftrans-European accessibilityalongtheEuropeanscorridors airport and projects aimedatimprovingintermodality promotes theimplementationofairtransport (TEN-T) accordingtoReg.(EU)1315/2013, networks system oftrans-Europeantransport development ofanintegratedandcoordinated guidelines oftheEuropeanCommissionfor In addition,ENAC,inaccordancewiththe planning expectedendisin2019. areongoingandthe All theinterventions/testing lengthening oftherunway. (Runway EndSafetyArea)regulationand infrastructurestoRESA the upgradeofairport Funding resources by typeofairport Airports locatedthroughoutthecountry, includingsouthernItaly-Ten-T EuropeanCommission (EUfundsonly) Airports locatedthroughoutthecountry, includingsouthernItaly(onlynationalresources) Southern Italyairports(onlyEUfunds) 2017 2016 2015 2014 2013 2017 2016 2015 2014 2013 2017 2016 2015 2014 2013 € € € € € € € € € € € € € € € 960,000.00 33,000,226.62 12,529,652.45 22,031,258.98 30,424,034.23 1,174,130.00 6,487,360.79 5,143,322.94 13,871,527.56 17,954,467.98 45,516.03 500,000.00 Sheet 4.2 EU funding programs for airport infrastructures Sheet 4.2EUfundingprogramsforairport 107 ENAC REPORT AND SOCIAL BALANCE 2017 AIRPORTS Sheet 5.1 109 National air carriers

Sheet 5.2 112 Air transport agreements with non-EU countries

Sheet 5.3 114 Protection of the right to mobility

Sheet 5.4 116 Observatory on airport management

Sheet 5.5 118 Planning Agreements and the new norm about exemptions

5 ECONOMIC REGULATION NATIONAL AIRCARRIERS continue tomeettheconditionsrequiredfortheir or suspendingandrevokingitwheneverfinds relevant information and of confirming thelicense andofconfirming relevant information financial resultsofanaircarrier, byrequestingall ENAC isentitledtoverify, atanytime,the economic andfinancialrequirements. with monitoring compliance,particularly issuance andentrustsENACwiththetaskof licenses remainvalidaslongaircarriers of theRegulationestablishesthatairoperating 8 to theParliament(COM2013-129final).Art. authorities ofMemberStatesinacommunication financial conditionscarriedoutbycivilaviation need tointensifythemonitoringofeconomicand the pursuant tothisRegulation,hasconfirmed also benotedthattheEuropeanCommission, operations conductedbytheaircarriers.Itshould between thefinancialsoundnessandsafetyof regulations thatrecognizeapotentialcorrelation This isevenmoretrueaccordingtoEuropean commitments withcustomers. conduct operationssafelyandmeettheir that aircarriersareviableandhealthy, can financial andtechnicalauditsconductedtoensure Licenses aregrantedaftercarefuladministrative, required toobtainalicense. organizational andfinancialrequirements the EuropeanCommunityandestablishes in common rulesfortheoperationofairservices with Reg.(EC)1008/2008(Regulation)thatsets issued andmonitoredbyENACinaccordance operatinglicense.Thelicenseis an airtransport passengers,mailorcargomustobtain transport Companies wishingtooperateasaircarriersand than 19 seats, are required, every monthor than 19seats, arerequired,every current andfuturecommitments foraperiodof over twelvemonths.Italian carriersbelongingto that anaircarrierisnolonger abletomeetits mass attake-off ofover10tonsorhaving more “A class”,employingaircrafts withamaximum website. foundonENAC data, based on theforms had tomonthlyprovidethe economic-financial restored; intherestoringprovision theaircarriers special administrators,those licenceshavebeen As aresultofthemeasures implementedbythe ones. and, inparallel,releasedthetemporary operatinglicense havebeensuspended transport SAI SpAandAlitaliaCityLinerSpA),theair the companiesbelongingtoAlitaliagroup(Alitalia administrationprocedureof of theextraordinary SpA.Overtheyear,company Ernest inthecontext (passengers andgoods)hasbeenissuedtothe operatinglicense In 2017,onlyoneairtransport bodies. managing acquired byEurocontrolandairport byaircarriersand possesses, withdatareported cross-checks thefinancialandoperationaldatait Navigation Code.Morespecifically, ENAC 802oftheItalianAir accordance withart. found, theaircarrierisbannedfromtakingoff,in Ifanyproblemsofinsolvencyare departments. health ofaircarriersisconductedbyanumber activityofENAConthefinancial The supervisory A classaircarriers Medical Services. annually orthatprovideHelicopterEmergency exceeding3millionEuro witha turnover services, of “classB”aircarriersprovidingscheduled Regulation ENAChasinitiatedthemonitoringalso capital ofatleast100,000Euro.Pursuanttothe Regulation requiresproofofpossessionanet and/or lessthan20seats.Inthiscase,the with amaximumtake-offmassoflessthan10tons “B class”aircarriersarethosethatuseaircrafts with financialrequirements. checked byENACtocheckonthecompliance financial andoperationalsituation,thatare quarter, withtheireconomic, tofillinforms Sheet 5.1Nationalaircarriers 109 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION Sheet 5.1 National air carriers

ENAC’s activity 2013-2017 Licenses for A class air carriers 25 20 Revoked 15 Suspended 10 Released 5 Monitored 0 2013 2014 2015 2016 2017

For the 2017, the activity of B class air carriers equalised to the A class ones has been carried out. ECONOMIC REGULATION

Fleet of A class air carriers aircrafts (property/dry lease) used by national The following table shows the total number of carriers which are 180 by end 2017.

A class 2016 2017 air carriers fleets Short range Medium range Long range Short range Medium range Long range

Air Dolomiti 10 - - 11 - -

Air Italy - 9 4 - 8 4

Air Vallée* 1 - - - - -

Alitalia CityLiner 15 5 - 15 5 -

Alitalia SAI - 78 24 - 74 26

Blue Panorama Airlines - 6 3 - 7 3

Cargolux Italia - - 4 - - 4

Ernest** - - - - 2 -

Meridiana Fly*** - 7 - - 1 -

Mistral Air 6 2 - 7 1 -

Neos - 6 3 - 6 4

SW Italia - - 1 - - 2

Subtotal 32 113 39 33 104 43

Total 184 180

* License revoked on 5 December 2016. ** License released on 11 April 2017. *** In 2017 the aircraft fleet dismantlement has continued. REPORT AND SOCIAL BALANCE 2017 REPORT Flight activity of A class air carriers number of landings on Italian airports, shows ENAC The following graph, based on data from “dry,” wet lease in and wet lease out data for 110 Eurocontrol flight plans with reference to the each A class air carrier. Alitalia group (Alitalia license wassuspendedandthreewererevoked. period 2013-2017showsthatin2017,one As toclassBaircarriersthefollowingtablefor B classaircarriers (Meridiana FlyandAirItaly)makeextensiveuse SAI andAlitaliaCityliner)Meridiana management aretheresponsibilityoflatter. Wet lease-out: Wet lease: of theirown. lease: Dry Wet lease-in: 100,00% 10,00% 20,00% 30,00% 40,00% 50,00% 60,00% 70,00% 80,00% 90,00% ENAC’s activity2013-2017 Activity carriedoutbyAclassaircarriers 0,00% 10 20 30 40 50 60 70 0 Licenses forBclassaircarriers i ooiiArIayAiai-A ltlaCtlnrBu aoaaCrou tlaEns eiin l ita i esSWItalia Neos MistralAir MeridianaFly Ernest CargoluxItalia BluePanorama AlitaliaCityliner Alitalia-SAI AirItaly Air Dolomiti the air carrier leases aircrafts and performs flightoperationsundertheirresponsibilityandwithcrews the aircarrierleasesaircraftsandperforms the aircarrierrentsaircraftsandcrewprovidedbyothercarriers.Theflightoperationstechnical 032014 2013 Lease of services offered by a third-party carriertocomplementflightoperations. offeredbyathird-party Lease ofservices Air carriers offering services tootheraircarriers. Air carriersofferingservices 0521 2017 2016 2015 operations. of wetleaseinorlease-outwithinintra-group from 2016(230rotorcraftsand65fixedwing). rotorcrafts and60fixedwing),comparedtothe295 from classBaircarriersareequalto284(224 The totalnumberofaircraftsusedinairtransportation ofBclassaircarriers Fleet On theirown Sheet 5.1Nationalaircarriers Wet lease-out Monitored Released Suspended Revoked Wet lease-in 111 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION 112 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION is important tohighlightthepursued goalof is important air carriers’number thatcanoperatethe routes. It order to start newconnectionsandincreasethe order tostart the trafficwithmentioned foreigncountriesin In general,inaviewof sectorandeconomy a significanttrafficgrowth,with reciprocalbenefit. development, theintentwas toallowtheincrease AIR TRANSPORT AGREEMENTS COUNTRIES WITHNON-EU country inordertoreachanewagreementthat country touristic field,aspecificrecallhasbeendonethis attraction thatItalyholdsforRussianotonlyinthe above mentionedcountries.Consideredthestrong development oftheexistingrelationshipswith included inanyagreementandasignificant Ruanda, countriesthatpreviouslywerenot agreements withBotswana,Gambia,Kazakhstan, Transport andallowedthestipulationofnew ofInfrastructuresand delegation oftheMinistry these countrieswerecarriedoutbyENACupon Nigeria, RuandaandSriLanka.Negotiationswith Federation, Gambia,India,Kazakhstan,Kenya, Botswana, Cameroon,Ethiopia,Russian with: Argentina,Australia(2agreements), non-EU countries.In2017agreementsweremade onwards, over78agreementsweresignedwith From2009 andairports. the nationalairindustry aimed atdevelopingconnectivityandsupporting In thepasttenyearsItalyhaspursuedaprocess agreements signedwiththedifferentcountries. bybilateralair other hand,aregoverned Connections todestinationsoutsidetheEU,on of whichthemostrecentitReg.(EC)1008/2008. for quitesometimebasedonasetofregulations withintheEUhavebeenliberalized Air services connectivity country’s and rights Development oftraffic Argentina sincetherenewedagreementwillbring mentioning thedevelopmentswith It isalsoworth forItaly.far east,areaofmajorimportance connections withChinaandothercountriesinthe Siberian routes,fundamentaltoincreasethe providing alsomorepossibilitiestousetheTran extended thetrafficpossibilitieswithItaly, by Sheet 5.2 Air transport agreementswithnon-EUcountries Sheet 5.2Airtransport best administrativeefficiency. assigned rightshadbeenactuallyusedandthe monitored withtheaimofatassessingwhether were issued.Theconcessionssubsequently rights relatedtonon-EUnon-liberalisedroutes In 2017,some39disposalstoissue/revoketraffic competition. administrative actionandthefreedomof andproperrunningofthe impartiality interests, weretreatedrespectingtheprinciplesof sufficient tosatisfytheapplicantcompanies procedures, sothattherights,not discriminatory to activate transparentandnon- necessary limited trafficrights,toassignthemitwas Considered thatoftentheagreementsinclude and Bologna). (Bergamo,Rome,Milan,Venice,airports Verona, Belarus withpositiveeffectsonseveralItalian Indonesia, China,Chile,Peru,Lebanon,and The connectionsregardedRussia,Turkey, Tunisia, been authorisedinderogationtotheagreements. connections infavourofforeignaircarriershave occupation levels,alsoin2017,tentsof connectionsandthe of theinternational existing lawsthathaveasgoalanoverallincrease allowed bythenewagreements.To implementthe efficient owingtoagreateroperationalflexibility andmaketheirprogrammingmore with partners allowed carrierstostepuptheircollaborations network. Code-sharingandaircraftleasinghas extended toensurethedevelopmentof havebeen hasincreasedandairports services As aresult,thenumberofcarriers,routesand ensuring moreoperationalflexibility. responsibilities oftheaircarrier. rights) andthe securityandsafetyrequirements, (traffic regard boththe commercialopportunities field.Thecontents countries intheairservices between theStateMembers andthethird ENAC basedontheagreements contentsinforce The operationalauthorisations areissuedby Operator authorization of air carriers ofaircarriers Operator authorization have beenapproved. Aircraft CrewMaintenanceInsurance(ACMI) 45 bilateralonesandtheuse70aircraftsin airlines toENACweremorethan115,including The numberofcode-sharingrequestssubmittedby out incodesharingandtheleasingoperations. fortheoperationcarried commercial opportunities enlarged theroutes,frequencies, agreements withseveralforeigncountries,which increase isattributabletotheconcluded sharing haveincreasecomparedto2016.The incode operations anddestinationsserved According toIATA 2017presentedprogrammes, non-EU countries. State andabout100carriersheldalicensefrom companies hadalicensegrantedbyanotherEU companies wereestablishedinItaly, 40 programs forconnectionstothirdcountries:11 In 2017,ENACapproved260scheduled accordance withtheEASAdisposals. the modificationofENACproceduresin frameworkand implemented thenewregulatory the newentriesshowedtohavecompletely In 2017,themostactiveaircarriersinItalyand aimed atensuringflightsafety. operability conditionsofthirdcountriescarriersis countries. Thecontrolandmonitoringof agreements betweenmemberStatesandthird intheframeworkofexistingairservice particular byENAC,in issuance ofoperatingpermits EU Reg.452/2014,isapreconditiontothe The technicalapprovalsissuedbyEASA,under Sheet 5.2 Air transport agreementswithnon-EUcountries Sheet 5.2Airtransport authorisations were1,222. released. Thetotal2017operational rented aircraftsonACMIbasehavebeen accreditation and70newauthorisationstouse managed. In2017,23newaircarriersreceived closure oftheItalianairspacehavebeen inbound flightsfromLibyasubjectedtoNotamof diplomatic clearanceshavebeenreleasedand basedonspecificconditions;84 transport material classifiedasDangerousGoodsforair for (exemptedbyENAC);permissions certification of aircarriersnotinpossessionACC3 In thesameway, thecargooperationsinfavour Europe. for inboundoperationsinItalyasfirststop existinglicensestoorissuingnewones confirming accordance withtheReg.(EC)300/2008, to unloadgoodscomingfromthirdcountriesin has screenedtheaccreditationsofallaircarriers entering intotheEUfromothercountries,ENAC About security, inordertoprotectcargoandmail maintaining asmalltraffictoEgyptandTunisia. market tothisareaisheavilydecreasing,while flights countries, frommanyyearsthecharter African Considered thepoliticalcrisisofNorth outbound flightsfromnationalairports. operated flightsnumberandinbound of incrementedin2017terms has further positive trendofthe2016forcargoflights, passenger’sAs regardsthecharter flights, the 113 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION 114 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION industry intheentireEuropeannetwork.Takingindustry as during theATC personnel’s strikesoftheState during every strike,affectthepassengers and the during every members, sharedaworkingpaperthathighlights financial leveloftheairtraffic interruptionsthat, the negativeconsequences atoperationaland have been more efficientinthe strike consequences mitigationincomparisonwith other example somemeasuresimplemented inItaly, they before, ontheEuropeanairtrafficmanagement outcome oftheanalysisstudy, theyear started In 2017,theEUcommission-DGMOVE,to to beensuredprotectthepassengers. PROTECTION OF THERIGHTTO MOBILITY services duringstrikesofthepersonnelwhichhave services management systems,theminimumairtraffic in thecontextofEuropeanairtraffic guidelines andEuropeanlegislationtoharmonise, sector. Thestudyisaimedattheelaborationof roleofItalyinthe done consideringtheimportant management strikes(ENAV). Therequesthasbeen airtraffic inastudyconcerning ENAC totakepart 2016, theEuropeanCommissionhasinvited such astheclosingofItalianairspace.In critical operatingissuesconnectedtothestrike ENAV andEurocontroltoaddressresolveany activities. Inaddition,ittakesaction,togetherwith population andforthecontinuityofproductive basic goodsandessentialforthe of perishablegoods,liveanimals,medicines, inconvenience tocitizensandensurethetransport suchastolimitthe minimum services of 13October, ENACidentifiestheessential Commission toensuretherightstrike14/387 approvedbydecisionofthe the airtransport”, the “Temporary regulationoftherighttostrikein In theeventofcivilaviationstaffstrikes,basedon incaseofstrike services minimum ofguaranteed Definition as toprotectcitizen’s righttomobility. guaranteeing theterritorialcontinuityprinciple,such incaseofstrikeand essential airservices ENAC’s activityisalsoaimedatmaintaining Sheet 5.3Protectionoftherighttomobility services tousers wereactuallybeingprovided. services schedules, toverifythattheminimumessential conduced 31assessmentsonairlineflight In 2017,followingstrikeannouncements,ENAC territorial continuityprinciple. people residentinSardiniaasplannedbythe the righttostrikewithmoveof asrequestedbytheSardiniaregion, harmonise, the referencetext(Decision14/387),inorderto evaluate thepossiblemodificationstobemade Warranty Commission,toameetingaimedat ontheinvitationof In 2017,ENACtookpart, State Members. regulation. Region ofSardinia,incompliancewiththe air carriersareselectedbytheAutonomous As regardstotheconnectionswithSardinia, obligationwithfinancialcompensation. service exclusive rights,ontheseroutesunderapublic was askedtoselectcarriersoperating,with ofaEuropeantendering procedureENAC As part disadvantaged areaswithotherItalianregions. Reg. 1008/2008,thatisessentialtoconnectthe the principleofterritorialcontinuityandEU iscommittedtotakingactionuphold concerned, Infrastructures andTransport andtheregions for ENAC, incollaborationwiththeMinistry citizens mobilityrightandcasesofmarketfailure. the developing regions,therebyundermining attractive onestoislandsandperipheralor viable routesandhaveabandonedtheless carriers haveinvestedinthemorecommercially Following theliberalisationofairtransport, continuity territorial of principle ofthe The safeguarding Sheet 5.3 Protection of the right to mobility

Public service obligations in 2017 Tuscany Region Routes: On these three routes, public service obligations have been imposed Elba - Florence and vice versa by Ministerial Decree n. 328 of 6 September 2013 amended by the Elba - Pisa and vice versa Ministerial Decree n. 26 of 29 January 2014. Elba - Milan Linate and vice versa The airline Air Silver of the Czech Republic, that was the successful bidder in the tender and awarded the agreement for these routes for three years from the 26 October 2014, operated the connections until the 25 October 2017, expiring date of the agreement.

Sicilian Region ECONOMIC REGULATION Routes: On these routes, public service obligations have been imposed by Pantelleria - Palermo and vice versa Ministerial Decree n. 5 of 15 January 2014. The Alitalia SAI Lampedusa - Palermo and vice versa company, that awarded the contract for the exercise of the routes for Lampedusa - Catania and vice versa three years with effect from 1 July 2014, regularly operated its services until the 30 June 2017, expiring date of the agreement. For Pantelleria - Trapani and vice versa one year from the 1 July 2017, the routes are operated by Mistral Air, awarded the agreement for the service exercise.

Autonomous Region of Sardinia Since 2010 the Autonomous Region of On the six routes of Sardinia, public service obligations have been Sardinia is directly in charge of territorial imposed by Ministerial Decree no. 61 of 21/02/2013 as amended continuity and its financing. by Ministerial Decree no. 133 of 21 April 2013. The routes were awarded under the European tendering procedure as from 27 October 2013 for a period of four years. The service Routes (CT1): was regularly provided until the 8 November 2017 by the carrier Alghero - Milan Linate and vice versa Alitalia-SAI on routes departing from Alghero and Cagliari and by Alghero - Rome Fiumicino and vice versa the carrier Meridiana on routes departing from Olbia. Cagliari - Milan Linate and vice versa The Sardinia Region revoked the tendering because of EU Cagliari - Rome Fiumicino and vice versa Commission findings about the new territorial continuity system that Olbia - Milan Linate and vice versa should have entered into force on the 9 November 2017. In the Olbia - Rome Fiumicino and vice versa arrears of a new charging procedure, in order to ensure the Sardinian citizens mobility, the air service have been prolonged until the 8 June 2018.

As to territorial continuity, in 2017 • 7,781,858.42 Euro were spent from state funding; • 1 new agreement was signed with an air carrier to regulate the award of the air transport service routes; • One consultation with relevant stakeholders (“conferenza di servizi”) were held;

• 14 interventions were carried out to ensure the correct enforcement of conventions; AND SOCIAL BALANCE 2017 REPORT • 5,971 flights were guaranteed with the financial support of the State; ENAC • 198,675 passengers were transported with the financial support of the State. 115 Sheet 5.4 Observatory on airport management OBSERVATORY ON AIRPORT MANAGEMENT

Airport managing bodies are called by law and introduced by the new Code of Tendering and by contract, to administer and manage airport Concessions (Legislative Decree 50, 18 April facilities or airport networks and coordinating and 2016) and the subsequent corrective Decree controlling the activities of the carriers (articles (Legislative Decree 56, 19 April 2017). 704 and 705 of the Italian Air Navigation Code). In the surveillance context, ENAC carries out the Airport managing bodies licenses are issued with monitoring of compliance on the part of operators a decision adopted by the Ministry of of conventional obligations with a variety of

ECONOMIC REGULATION Infrastructures and Transport in consultation with mean, including scheduled inspections with the Ministry of Economy and Finance and, limited Inspectorate of Finance. If the operator is found to to military airports open to civilian traffic, with the be noncompliant, ENAC identifies the required Ministry of Defence. The license, with maximum corrective actions to be implemented within an duration of 40 years, is awarded on proposal of agreed time. If no corrective actions are ENAC following a public tender selection, and the implemented, sanctions are levied, based on the signing of an agreement between the operator seriousness of the noncompliance. In severe cases, and ENAC. It is about being depleted the other when essential requirements are missing, such as modality to grant the airport managing through those that pertain to the financial domain, there is an administrative procedure governed by the a concession’s loss. Moreover, in the procedures Ministerial Decree 521/1997, which essentially to sell public shareholding of the share capital granted preferential lanes to outgoing airport started by the airport managing body, ENAC managing bodies already entitled with the partial offers its support to Ministry of Infrastructures and and/or temporary management of an airport. Transport, which has to authorise the operations, issuing a report about the tender documents. The Lampedusa and Rimini airports have been the first airports entrusted with a public tendering, ENAC’s web site publishes the updated data for under the art. 704 of the Italian Air Navigation the various types of airport management, divided Code. In 2017, the public tendering for the as follows: management of the airports of Reggio Calabria • total management; and Crotone has concluded with success, • partial operations also in precarious regime; privileging the entrustment to a single body to • direct management by ENAC; facilitate the potentially interested economic • concessions awarded according to the operators, by exalting the attractiveness in terms regulations on state-owned airports for of users’ number and synergies between the two General Aviation. airports. Furthermore, to execute this tendering, ENAC had to consider the countless innovations

The monitoring of the handling market Handling and self-handling include: administrative ground services and supervision, passenger, baggage, freight and mail handling, ramp handling, cleaning and terminal services, fuel and oil, aircraft maintenance, flight operations and crew administration, ground transportation, catering. Handling requires a certification which is issued by ENAC to parties that comply with the requirements of art. 13 REPORT AND SOCIAL BALANCE 2017 REPORT of Legislative Decree 18/99. The certificate includes the specifications of the airports and the categories of activities

ENAC listed in Annex A of the Decree 18/99 for which the operator has demonstrated to have adequate financial, human, organizational and instrumental resources. It is rather common for certified operators to operate on more 116 The ENAC’s aconsiderableactivityofin-depthanalysisafter theentry choicehasbeeninnovativeandcomported selections andattheconclusioncandidateabletopropose thebestmanagementproject,willbechosen. The tendering procedures start to entrust the airport forthe GeneralAviation toentrusttheairport The tenderingproceduresstart representsadnewstimulus tothe into forceoftheNewCode theContracts,in2016anditssubsequentmodifications2017. important forthecommunity,important ENAC,toguaranteetheirsafeoperabilityandsafeguardthepublicinterest,started tendering procedures. That allows the economic operators to participate totransparentandnon-discriminatory tendering procedures.Thatallowstheeconomicoperators to participate Since these airports are an essential tool for the territory toensuretheaeronauticactivitiesprosecutionwhichare areanessentialtoolfor theterritory Since theseairports bearable anymorecauseofthemeasurestocontainpublic spendingthataffectENAChumanresources. In 2017 the first tendering procedures for the concession of the airport forthe GeneralAviationIn 2017thefirsttenderingprocedures fortheconcessionofairport ofArezzo,Bresso, and preventtheirclosing. components, inordertoguarantee thesafeoperabilityoftheseairports toallthe thatrequiresaconstantimprovementeffort collaboration betweenENAC, Operators,usersandterritory Capua andCasale Monferratohavestarted. operations included the services of airtaxi and any other activity compatible with the airport vocation. andanyotheractivitycompatiblewiththeairport ofairtaxi operations includedtheservices Many of these airports aredirectlymanaged byENACwithitsmeansandstaff,howeverthesituationisnot Many oftheseairports managingbodiesinordertoincreasethelevelofpassengertraffic arecommonlycarriedoutbytheairport • • allow airport managing bodies to attract investments by carriers and participate inthepositiveresultsofthese managingbodiestoattractinvestmentsbycarriersandparticipate allowairport • topaythecarriersafinancialcontribution, managingbodiesundertake requirecontractsunderwhichairport • alsoshowedthatincentives: the “commercialpolicy”ontheirwebsite.Thesurvey air rescue,medicalemergency, scientificandexperimentingactivity, civildefence support, businessaviation ofaerialwork, fortheGeneralAviationThe airport touristic,training activities,services areintendedtohostsport, that showedthatthemajorityofmanagershadpublished ondomesticairports In 2017,ENACconductedasurvey Airport concession for the General Aviation the concessionfor Airport anddeveloping routes Incentives starting for respect ENACdecidedtoverifyeachonetheabovementionedairport. Florence, Olbia,PisaandCagliarihadhandlinginconveniencescausedbythelackofcapacityspace;inthis ofMilan Malpensa, MilanLinate, managingbodiesoftheairport candidates aremorethanneeded.Theairport 2 forthegeneralonebaggage,goodandpostrampoperations.Thehandlerswillbeselectedsince Also theVenice from19October2017,hasbeenlimitedto2handlersforthecommercialaviationand airport, can executethefuellingandoilassistance. aviation and4forthegeneralonecantakecareofbaggage,goodpostrampoperations.3handlers from20July2017,only2handlersforthecommercial Due tothesaturationofspacesatNaplesairport, Pisa,RomeCiampino,Fiumicino,Turin,Naples, Olbia,Palermo, Treviso, Venice andVerona. Bari, Bergamo,Bologna,Brindisi,Cagliari,Catania,Florence,LameziaTerme, MilanLinate,Malpensa, market: freeaccesstothegroundhandlingservices concerning 6ofLegislativeDecree18/99 haveachievedthetrafficthresholdenvisagedbyart. The followingairports were156. total numberofactivecertificates wereissuedand5revoked.Asof31December2017,the certificates In 2017,4groundhandlingservice 50ofLaw99/2009. 18/99 andart. 17ofLegislativeDecree. The monitoringofthehandlingmarketisrelatedtocompliancewithprovisionsart. than oneairport. flights; with theobligationoflattertoensure,foragivenperiodtime,minimumnumberdailyorweekly investments through returns from the airport trafficgeneratedbytheservice. fromtheairport investments throughreturns andconsequently,their airports theirrevenues,regardlessofthevolumetraffic; Sheet 5.4 Observatory on airport management onairport Sheet 5.4Observatory 117 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION Sheet 5.5 Planning Agreements PLANNING AGREEMENTS

The 2017 regulatory framework Decree 133/2014, of which is a party to the In the new institutional framework, in which roles contract with the airport managing body. and responsibilities among the various relevant Based on the new regulatory framework, in 2017 institutional actors called to intervene in technical ENAC signed new Planning Agreements with the and economic regulation of the national airport airport managing bodies of the airports of system has been effectively clarified by the Cagliari, Bergamo and Lamezia. Minister of Infrastructures and Transport with the These Planning Agreements has to be added to 05/08/2016 Act of address, ENAC, in addition those signed in the previous years with the airport ECONOMIC REGULATION to be the Supervisory Authority, under Directive managing bodies of the airports of Bologna, 2009/12/EC11/03/2009, with reference to the Naples, Olbia, Palermo, Turin, Trieste, Genova, Planning Agreements in derogation, presides over Verona, Pisa and Florence, reaching the 35,1% the drafting of Planning Agreements ex Legislative of commercial passenger traffic of 2017.

Planning Agreements ex Legislative decree 133/2014 % of commercial regulated traffic 8 7,0% 7

6 4,9% 5 4,7%

4 3,3% 3,0% 3 2,4% 2,4%

1,7% 2 1,5% 1,6% 1,5%

0,7% 1 0,4% 0 Pisa Turin Olbia Trieste Naples Verona Cagliari Genova Bologna Palermo Florence Lamezia Bergamo Commercial traffic repartition of the ordinary Planning Agreements ex Legislative decree 133/2014, signed by ENAC.

For the aforementioned Agreements, by virtue of business plan evaluation, traffic development and the binary system created with the implementation airport quality and environmental performances of Directive 2009/12/EC, airport charges improvement falls within ENAC, in both the REPORT AND SOCIAL BALANCE 2017 REPORT determination and periodical update supervisory preliminary definition of the infrastructure

ENAC activity falls within the competence of Transport development targets and multi-year airport Regulation Authority, whereas the investments and charges adjustment, and the subsequent annual 118 that originallyweretwoplansanddistinct the qualityplan,environmentalprotectionplan in ordertorationaliseandsimplifytheAgreement, ofasingleAttachment.Inthesameway,are part and ofasinglePlan,thosetheinterventions part anymore attachedtotheAgreementbutbecome and theeconomic-financialPlan.Thelatterarenot four-year investmentsplan,the trafficprediction plan”thatincludes:the year interventions It hasofficiallyintroducedtheconceptof“Four- agreementmodel. Airport Agreements andtobalancethetextwith experience acquiredwiththepreviousPlanning revision ofthecurrentframework,basedon ENAC haselaborated,in2017,aproposalfor resolutions no.42/2015and10/2016, September 2015andsubsequentlyamendedby by theBoardwithresolutionno.20-23 As regardsthecontractualframework,approved chargescanbeupdated. airport environmental protectionwereachieved,andthat actually made,thattheobjectivesofqualityand elapsed, aimedatcheckingthatinvestmentswere monitoring carriedoutafterthefouryearshave 10 15 20 25 30 0 5 derogation. ofthe commercialtrafficinPlanning Agreements underexDecree133/2014 andthePlanningAgreements in Repartition Planning AgreementsunderexDecree133/2014andtheinderogation 26,7% Rome 18,1% Milan 5,9% Venice 7,0% Bergamo 4,7% Bologna % ofregulatedcommercialtraffic 4,9% Naples 3,3% Palermo 3,0% Pisa 2,4%

Turin passenger trafficisregulatedin2017. 50,7% oftotaltraffic,a85,8% Agreements inderogation,whichaccountfor Legislative Decree133/2014andthePlanning If weconsiderthecontractssignedunderex chargesovertheyears. monitoring oftheairport aspects, relatedtotheperiodicalelaborationand and ithasboththetechnicalfinancial authority forPlanningAgreementsinderogation, Legislative Decree133/2014,isthesurveillance subscription ofthePlanningagreementsex simultaneously totheactivitydedicated As depictedintheintroduction,ENAC, Plan. to approvetheInterventions since theyaretwocorrelateddocuments,inorder within 60daysfromtheAgreementsubscription, Agreement’s hadtobedisclosedENAC form, the economic-financialplan,thatinoriginal ofpresentation modification involvedtheterms From acontentpointofview, thecontractscheme presented byENACasasingleattachment. “Quality andenvironmentalprotectionplan”, attachments, arenowcombinedinasingle 2,4% Cagliari 1,7% Verona 1,5%

Florence Sheet 5.5PlanningAgreements 1,6% Olbia 1,5% Lamezia 0,7% Genova 0,4% Trieste 119 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION 120 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION Agreements inderogationsigned withtheairports environmental protection, forthePlanning failure toachievetheobjectives ofqualityand 133/2004, for the airports ofPisa, Florence, 133/2004, for theairports the Planning Agreements signedunder Decree of Rome,MilanandVenice. ENAC alsomonitored implementation ofinvestments andachievementor monitoring aimedatassessingtheeffective In 2016,ENACconductedtheannualrecurring Planning Agreements monitoring Sheet 5.5PlanningAgreements 2017. To process,theministries, in2017,havedraftedtheschemeofadecreetodesign concludealongandarticulated diversificationandspecialisations. ofmobilitydemandmeeting thankstothenetworkairports interms opportunity choice in terms of costs rationalisation and organisational and management optimisation. Furthermore, it isan ofcostsrationalisationandorganisationalmanagementoptimisation.Furthermore, choice interms diPugliaSpA,astrategic marketevaluations,thatthisorganisationalmodelrepresentsforAeroporti Puglia airport network,beingconvinced,basedoneconomical and many timesafavourableopiniontosetupthePugliaairport itsrequest,ENACexpressed At theendofanalysisdocumentationprovidedbymanagertosupport networkstatusrecognition,according towhatprovidedbytheguidelines. fortheairport necessary proceduretoverifythesubsistenceofmarket andtechnical-economicconditions body), conductedthepreliminary 2016 to design the Italian airport network, ENAC, upon request of the Aeroporti di Puglia SpA (the airport managing diPuglia SpA(theairport network,ENAC,uponrequestoftheAeroporti 2016 todesigntheItalianairport ofInfrastructuresandTransport in system tobeappliedtheentirenetwork.FollowingguidelinesofMinistry the Puglia’s network,overwhichthe“ConferenzaUnificata”gaveafavourableopinionon21 December airport decree Transports-economy to design the airport network of Puglia deserve attention (under Art. 74, 1ofthelegislative attention(underArt. decree Transports-economy networkofPugliadeserve todesigntheairport activitytoadopttheinterministerial Among themostsignificantnewsof2017,developmentpreliminary This recognition represents the formal andsubstantialassumptioninordertoadoptasharedtransparentcharging This recognitionrepresentstheformal withmodification inLawthe24March2012,no.27.). 2012no.1,converted decree 24January The Puglia Region’s airport network The PugliaRegion’s airport 14% 35% 51% Passengers traffic partition inrelationtotypeofagreement partition Passengers traffic Interventions systemthedata relatingtotheir Interventions required to enter intheMonitoring Airport managingbodieswillbe In phaseoneairport themselves. Thisinnovation involvestwophases. managingbodies populated bytheairport documentation oninvestments withadatabase suchastoreplaceall paper Interventions computerized systemforMonitoringAirport ENAC iscompletingtheimplementationof Olbia, BolognaandNaples. No planningagreement Planning AgreementsLegislativeDecree133/2014 Planning Agreementsinderogation Milan Linate andMalpensa------Milan Linate remains inthehandsofENAC. competence derogation, forwhichtheregulatory bodies thatsignedaPlanningAgreementin managing charges for2017thoseairport During monitoring,ENAChasupdatedairport with regardto2016. the Qualityandenvironmentalprotectionplan achievement ornotofthetargetsestablishedin to the31/08/2017andithascommunicated Regulation Authoritytheworkprogresspertaining Decree 133/2014,ENAChassentTransport updates forthePlanningAgreementspursuantto charges In ordertoproceedwiththe2018airport are not. deadlines aremetandtolevysanctionwhenthey tooltoverifythat important will beavery Assuchit progress ofinfrastructuralinterventions. allow foranearrealtimemonitoringofthe systemwill Interventions The MonitoringAirport are self-financed. works oflessthanonemillionEuroorthosethat appointed bytheoperator, forallotherpublic million eurosandbyCostAuditors(RAC) by ENACforallpublicworksexceedingone (Works AdvancementsState)andwillbeaudited database willbepopulatedwithdataontheSAL Four-Year Plans.Inphasetwothe Intervention and take-offcharge 5,79 Linate Landing Main Average Charges( RegulatedAirport 5,74 and take-offcharge Malpensa Landing 4,48 2018 Airport Chargeplanned byPlanningAgreement 2018 Airport 4,35 €) 15,37 System Passenger Service charge Service 15,41 2018 2018 from Chargesinforce 1January PlannedAirport in baggage. baggageandchecked- passing checks,carry-on payment systemisusedthattakesintoaccount from 2011.Inaddition,asof2016anewsingle passengers andsecuritychecks,alreadystarting forboarding chargesweredetermined airport inMilanLinateandMalpensa For theairports andMalpensa Milan Linate 2018 charges. protection indicatorsimpact,directlyreflectingon bodies andbythequalityenvironmental managing discontinuity incurredbytheairport by theeffectiveinvestments,resulting carried outoverthe2017data.Theyareaffected effect ofthepositiveornegativeadjustment increases andreductionscausedbythecombined comparison withthepreviousyear, some 2017 one.The2018chargesrecord,in ex-post, theprogrammaticoneexanteand average levelofthemonitoringactivitycarriedout charges fortheusers,comparisonbetween As follows,thegraphsthatshow, forthemain agreements inderogationmonitoring. managing bodyareaninnovationofthe out byENACintheplaceofromanairport The administrative-accountingverificationcarried Airport chargespostmonitoring activityinforcefrom1/01/2018 Airport iaePMcag apnaPMcag SystemSecuritycharge MalpensaPRMcharge Linate PRMcharge 1,41 1,38 Main Average Charges( RegulatedAirport Sheet 5.5PlanningAgreements 1,01 0,99 2,75 €) 2,75 ------121 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION 122 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION Venice ------Milan Linate andMalpensa------Milan Linate Sheet 5.5PlanningAgreements and take-offcharge 5,74 Linate Landing Landing andtake-offcharge charge Systempassenger service Landing andtake-offcharge 5,69 6,35 Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( Regulated Airport 5,74 6,36 6,36 and take-offcharge 4,14 Malpensa Landing 2018 Airport ChargeplannedbyPlanningAgreement 2018 Airport 4,35 System passenger service charge System passengerservice 11,24 9,97 In forcefrom2017 €) €) €) 15,12 System Passenger 11,22 11,22 Service charge Service In forcefrom2017 15,41 2018 2018 from Chargesinforce 1January PlannedAirport 2018 2018 from Chargesinforce 1January PlannedAirport 2017 2018 from Charges inforce 1January PlannedAirport Passenger andhandbaggage Passenger andhandbaggage In forcefrom1/01/2018 Airport chargespostmonitoringactivityinforcefrom 1/02/2018 Airport In forcefrom1/02/2018 iaePMcag apnaPMcag SystemSecuritycharge MalpensaPRMcharge Linate PRMcharge 4,53 4,47 1,42 security charge security charge 4,30 4,30 1,38 Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( Regulated Airport 1,29 1,19 1,08 security charge Hold baggage security charge Hold baggage 1,20 1,20 0,99 ------0,75 0,71 2,99 €) €) €) PRM charge PRM charge 0,82 0,82 2,75 ------Rome Fiumicino------Rome ------Ciampino Landing and take-off charge System passenger service charge Systempassengerservice Landing andtake-offcharge Landing andtake-offcharge Landing and take-off charge System passenger service charge Systempassengerservice Landing andtake-offcharge Landing andtake-offcharge 7,17 4,18 4,43 6,97 Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( Regulated Airport 4,21 4,21 6,81 6,81 2018 Airport ChargeplannedbyPlanningAgreement 2018 Airport 2018 Airport ChargeplannedbyPlanningAgreement 2018 Airport System passenger service charge System passengerservice System passenger service charge System passengerservice 16,99 17,06 5,53 5,97 €) €) €) €) 16,78 16,78 5,33 5,33 In forcefrom2017 In forcefrom2017 2018 2018 from Chargesinforce 1March PlannedAirport 2018 2018 from Chargesinforce 1March PlannedAirport 2017 2018 from Charges inforce 1March PlannedAirport 2017 2018 from Chargesinforce 1March PlannedAirport Passenger andhandbaggage Passenger andhandbaggage Passenger andhandbaggage Passenger andhandbaggage In forcefrom1/03/2018 In forcefrom1/03/2018 Airport chargespostmonitoringactivityinforcefrom1/03/2018 Airport Airport chargespostmonitoringactivityinforcefrom1/03/2018 Airport 3,34 3,17 2,53 2,63 security charge security charge security charge security charge 3,18 3,18 2,53 2,53 Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( RegulatedAirport Main Average Charges( Regulated Airport Sheet 5.5PlanningAgreements 2,27 2,36 1,06 1,12 security charge Hold baggage security charge security charge security charge Hold baggage Hold baggage Hold baggage 2,51 2,51 1,37 1,37 ------0,79 0,79 0,19 0,19 ------€) €) €) €) PRM charge PRM charge PRM charge PRM charge 0,86 0,86 0,12 0,12 123 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION 124 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION and handlingratesinmonopoly, theEUDirective With charges regardtoPRMassistance, airport Reduced Mobility(PRM)charges andonPassengerscharges with activityonhandling Supervising of sub-concessioncontracts. onthebasis managed byspecializedthirdparties arefullyownedand fuel storageoftheseairports derogation, sincethecentralisedinfrastructurefor beyond thescopeofPlanningAgreementsin should benotedthatsettingthesechargesfalls ofRomeandMilan,it Disma SpA.Fortheairports Malpensa bySkytankingsrl,SeramSpAand ofNaples,RomeFiumicino,Milan the airports at fuel storageanddistributionactivityperformed out in2017,thevigilanceonchargesfor exclusive usedassets.To thisend,ENACcarried centralised infrastructuresandcommon managementandthedevelopmentof airport charges areinlinewiththecostsincurred usersservice the taskofcheckingthatairport markethasentrustedENACwith handling services Decree no.18/99onfreeaccesstotheEUground common andexclusive useassets useofcentralised infrastructures, the to connected ofcharges Supervision Sheet 5.5PlanningAgreements by ICAO in Sri Lanka where Italy participated forthesecondyearinarow.by ICAOinSriLankawhereItaly participated ICAN’s goal istoensureanevent NegotiationEvent,organised agreements, 12ofthosewere concluded andrefinedinoccasionoftheAirServices and preliminary analysistothe airtrafficagreementsconclusion. and preliminary where thecountries canmeetand,overaperiod oftimesomedays,conduct bilateralorregionalnegotiations In 2017, ENAC analysed and evaluated the traffic data preliminary to the negotiation of 14 international bilateral tothenegotiationof14international In 2017,ENACanalysedand evaluated thetrafficdatapreliminary estimate isthenprojectedinthe futuretopredicttrafficbothforarrivalsanddepartures. data pertaining toonesingeroute,anestimateismadeofthenumber of passengers,goodsandcargo.The data pertaining the load factor of the aircrafts and the annual growth rates used to derive and assess trends. Starting fromhistorical the loadfactorofaircraftsandannualgrowthratesused toderiveandassesstrends.Starting updates asof31March,June30andSeptember30,2017. Thisdataisausefulanalyticaltoolforalloperators and cargo along with the concerned routes. The database also contains information relatingtotheseatsoffered, routes.Thedatabasealso containsinformation and cargoalongwiththeconcerned and is particularly important to calculate airport chargesandthefirepreventioncontribution. tocalculateairport important and isparticularly ENAC uses statistical data on air traffic performance to study the market and the industry and carry outafinancial andcarry tostudythemarketandindustry ENAC usesstatisticaldataonairtrafficperformance For thestatisticalanalysisENACusesadatabasepopulated withtrafficdatarelatingtomovements,passengers evaluation ofnon-EUroutesonwhichitintendstomakebilateral airtrafficagreements. international, scheduledornon-scheduled).Inordertokeep thedataascurrentpossible,ENACprovided international, month updatesofthecurrentyear, dividedbytypeofpassenger, cargoand mail,typeofflight(nationaland In 2017,ENACpublishedthecommercialandgeneralaviation trafficdatafromthepreviousyearandthree- Analysis of traffic data oftraffic Analysis Verona ofPugliaRegion. andfortheairports Turin,Olbia, Palermo, Pisa,Florence,Trieste, Cagliari, Catania,Genova,Lamezia,Naples, of Rome,Milan,Venice, Bergamo,Bologna, 2017 ENAChasupdatedthePRMforairports therefore, anexclusiveprerogativeofENAC.In oversuchactivitiesremains, charges supervision 1107 of5July2006(assistancetoPRM).Airport of 15/10/1996(groundhandling)andReg.(EC) already beingregulatedbyDirective96/67/EC excluded themfromitsscope,sincetheywere chargesexpressly 2009/12/EC onairport obligation regime publicservice ofthe Financial analysis SAI SpA,entrustedwithflightstotheislandofElba out bythecarrierSilverAirSpolS.r.o andAlitalia In 2017,ENAChasauditedtheactivitiescarried ENAC, usingaspecificanalysismodel. consultants, nowitiscarriedoutinhouseby ofexternal study wascarriedoutwiththesupport to themincaseoffinanciallosses.Inthepast calculating thefinancialcompensationthatisdue obligations,forthepurposesof by publicservice results obtainedbyaircarriersonroutesburdened costs, thestudyisaimedatassessingfinancial tostreamlineresourcesandreduce In theeffort sector, tothetechnicalboard’s workscreatedby institutions andrepresentativesoftheaircargo In 2017ENACcontributed,togetherwithother “Position paper”oncargo chargesof“I-IIband”. and terminal route European levelforairnavigationservices level andtheyearlymonitoredtariffsregulatedat 2018, whoseregulationisdisciplinedatnational chargesfor the“bandIII”terminal determine year. investigationto level every Thepreliminary applied byENAV atnationalandinternational charges ENAC verifiestheairnavigationservices managingbodiestoexclusiveservices, airport regulation functionsofthechargesappliedby andeconomic In additiontothesurveillance reliable. Alitalia SAISpA)areappropriate,relevantand Silver AirSpol;1July2014-30June2015for annuity (26October2015-252016for the airlineinsecondandfirstoperating has verifiedthatthefinancialresultsobtainedby and Sicilyfortheperiod2014-2017.Thecheck Supervision of air navigation charges charges ofairnavigation Supervision order toimprovethequalityofservices. reference tothepossibleactionsimplementin with binding forthemaincargoairports, chart ENAC workedtomakethecargoservice simultaneous waywiththeLogisticNationalPlan. cargo sectordevelopmentinacoordinatedand tothe necessary the infrastructuralinterventions Planwilltakeplace,toinclude National Airports with theboard’s activities,theupdateof networks hasbeenhighlighted.Incoordination andtopotentiatethelogistic intermodality investment prioritiesaimedatimprovingthe In thiscontext,thenecessitytoidentify field. cargo transport possible actionlinesinordertostrengthentheair prevent thecompletedevelopmentand ofthecargosector,of theart thecriticalitiesthat paper” hasbeenelaborated.Itidentifiesthestate contributions providedbyeachactor, a“position At theconclusionofvariousmeetingsand coordinated bythe“Strutturatecnicadimissione”. ofInfrastructuresandTransport and the Ministry Sheet 5.5PlanningAgreements Source SEA 125 ENAC REPORT AND SOCIAL BALANCE 2017 ECONOMIC REGULATION Sheet 6.1 127 Regulation and planning activities

6 REGULATION OF AIRSPACE REGULATION AND PLANNING ACTIVITIES REGULATION ANDPLANNING • • four pillars: In ordertoreachthegoals,SESisbasedon reducingtheimpactofeachflight onthe • reducingairtrafficmanagementcostsby50% • triplingairspacecapacity • strengthensafetybytentimes • implementation oftheSESissetto: Compared tothe2000trafficlevels,full ofcapacityandsafety.requirements interms traffic controlsystemsuchastomeetfuture theEUair European initiativeaimedatreforming The SingleEuropeanSky(SES)isaflagship Single European Sky(SES) • • SES waslaunched inthelatenineties.SES Iwas each MemberStatebasedonEU-leveltargets implementation. Nationaltargetsaresetby oftheinitiativeareaimedatit other part processwhile objectives stimulatethereform within functionalairspaceblocks.Allthe environmental impacthavetobeachieved while safety, capacity, economicefficiencyand objectives havetobeachievednationally, Objectives: efficiency, cutcostsandreduceemissions. functional airspaceblockssuchastoimprove traffic controlwillworktogetherinregional SES, thenationalbodiesinvolvedwithair (FAB):Functional AirspaceBlocks environment by10%. of SESAR, the technological arm oftheSingle of SESAR,thetechnological arm New technologies: providers. service Network Manager: Network agreed withtheEuropeanCommission. decades, will be modernized. radio frequenciesthataremoreefficientif manager, theprocesswithtaskssuch supports procedures thathavebeen operationalfor European Sky, outdatedsystems and coordinating airtrafficflowsbetweennational managed centrally. Itisalsoresponsiblefor as thedesignofroutesorcoordination fundamental performance Following theinstallation Eurocontrol, thenetwork under the are monitored byrelevantnationalauthorities and The resultsachieved duringthereference period improve it. itwillasktheFABOtherwise orMemberStateto plan. sufficient itwillendorsethe performance contribution isappropriate. Ifitisdeemed Commission willdecide whetherthelocal assessment process,the Through anarticulated the achievementofSESobjectives. plan thatdefinesthecontributiongiventowards Member Stateiscalledtoprepareaperformance Each FAB (FunctionalAirspaceBlock)and 2019 andthenextonefrom2020to2024. from 2012to2014,thesecond2015 reference periods.Thefirstperiodwent achieved withinspecifictimeframes,called indicators linkedtoEuropeangoalsthatmustbe System definessomeessentialperformance achievement ofobjectives.ThePerformance with theSESIIpackageaimedatassessing System,thatwasintroduced there isPerformance oftheSingleEuropeanSkyinitiative At theheart System Performance Committee. in theinstitution’s highestforum,theSingleSky European SkyregulationsandwillrepresentItaly oversee ontheimplementationofSingle As theItalianCivilAviation Authority, ENACwill implementation inGibraltar. between theUnitedKingdomandSpainonits reached astandstillduetodisputearisen The approvaloftheSESII+packagehascurrently previously managedbyeachICAOMemberState. air navigationandtrafficmanagement, extends theresponsibilityofSEStotasks,suchas required bytheEuropeanCommissionand (216/2008). Thisversionincludessomefeatures synchronisation withthebasicregulationEASA regulations oftheSingleEuropeanSkyand Presidency inarecastofthefourtraditional Council ofEuropeduringthe2014Italian defined bytheworkinggrouponaviationof adopted in2004andSESII2009.+was Sheet 6.1Regulationandplanningactivities 127 ENAC REPORT AND SOCIAL BALANCE 2017 REGULATION OF AIRSPACE Sheet 6.1 Regulation and planning activities

by the European Commission that authorizes the affect the airspace users and ended with 0.23 payment of economic incentives if objectives are minutes of average flight delay caused by the air achieved or calls for disincentives and corrective traffic management, barely above the reference actions if objectives are not met. value of 0.17 minutes. In 2015, the recorder value was 0.64 minutes per flight, while in 2016 In the second reference period, the performance it was 0.13 minutes. This result has been achieved plans became mandatory, at FAB level where Italy despite the considerable traffic increase due to the offered its contribution to the European goals airspaces shutdowns in the Middle East and the within the FAB Blue Med performance plan. air military activities increase that restrict always Although the excellent and persistent performance more the airspace for the civil traffic. As regard of Italy and Malta, the Commission has not Italy, it is pointed out the continued shutdown of approved the FAB Blue performances plan. The the Libyan airspace as motivation for a lower than REGULATION OF AIRSPACE REGULATION performances in terms of delay of Greece and expected traffic growth as written in the plan Cyprus are insufficient. They are suffering for the (-6.3% compared to the base scenario of STATFOR fact that the air traffic services provider is part of - Statistics and Forecast Service of Eurocontrol, the public administration and so it is limited in the while in the SES area it has been recorded a 4.5% operations by the restrictions on public spending increase compared to 2016). imposed by the European support mechanism. The mentioned data emanates from Eurocontrol, Despite these difficulties, the 2017 has been a since the 2017 official data evaluation made by good year in terms of FAB Blue performances, EU Commission it is still not available at the which contradicted the worries of delays that may closing moment of this document.

FAB Blue Med

The Blue Med Functional Airspace Blocks is the airspace block established in 2012 by Italy, Malta, Greece and Cyprus. In Europe, in conformity with the article 9a of the regulation of the European Council and Parliament 550/2004 about the services supply of 10 March 2004, 8 more FAB have been established. According to the European Law a FAB is an airspace block based on operational requirements that operates beyond State boundaries. The provision of performance-driven and optimized air navigation services and related functions is aimed at enhancing cooperation among providers of air navigation services or, where appropriate, integrated providers, in each functional airspace block. With the establishment of Blue Med, the countries of Italy, Malta, Greece and Cyprus have made an important step towards the integration of service providers in the South-Eastern Mediterranean, a process that may be extended to other countries. Many countries have expressed a marked interest in the initiative, such as Israel that already participates as an observer in FAB works and in addition to other benefits Source Eurocontrol for air traffic, it would serve as a concrete measure to help stabilize an afflicted area.

REPORT AND SOCIAL BALANCE 2017 REPORT In Blue Med FAB, Italy is represented by ENAC within its Governing Board and Committee of Supervisory Authority (NSA Committee); by the Italian Air Force and ENAV in the Committee for civil-military cooperation and, finally, ENAC by ENAV in the Committee of Air Navigation Services Providers. ENAC also participates in the FAB workgroups 128 that require a representation of national authorities. Sheet 6.1 Regulation and planning activities

Satellite navigation considering the orography where they are Satellite navigation based on GNSS (Global developed. Navigation Satellite System) and GPS (Global Positioning System), has grown at increasingly Flexible use of the airspace ENAC has an important role in the application of rapid rates, due to the advantages it offers in the Reg. EC no. 2150/2005 that regulate the terms of increased safety, traffic capacity, flexible use of the airspace. According to this reduction of fuel consumption, CO2 and noise, norm, the national airspace, important resource such that it is nowadays the most popular means for the state, has to be used in the most efficient of civil aviation navigation. From several years in possible way: when there is the need of an Italy, instrument flight procedures based on exclusive use of the airspace, it has to be limited GNSS/GPS have been implemented, developed in time and dimensions. As an alternative, it is on the main national airports. The next goal is to

recommended a management following the AMC OF AIRSPACE REGULATION make them available also for minor airports. Manageable concept, where a user who want to For this purpose, ENAC, with ENAV, coordinated use a restricted airspace has to put in a request in and implemented a plan for monitoring the advance: a specific cell (AMC: Air Management compliance of GPS signals in Italy. This study will Cell) will manage all the applications after the allow the use of GNSS, in minor airports where coordination with the applicants. flight procedures are still based on traditional ENAC is working with the Air Force for a correct radio aids. The use of GNSS would provide application of the EU Regulation and the drafting added safety and accessibility even in more of a document to define the criteria for the national severe weather conditions. airspace management is ongoing. The GNSS has been used also in the helicopter’s sector. ENAC coordinated the project for the Attribution of airspace portions creation of a network of routes and flight procedures The heterogeneous and articulated activity related based on the GNSS system used by helicopter air to the regulation and segregation of the airspace ambulances in the Regions of Piedmont and Trentino. in various ways (Advisory circulars ENAC ATM At the end of 2017, in Trento (route Trento - Cles) 3B and ATM 5A) is ensured by ENAC is synergy the first instrument flight procedure for helicopter’s with the users/applicants and by collaborations low-level flights has been published, making Italy and advices of the national Service Providers on the cutting edge at international level; indeed, and/or the other State Administrations (such as the countries that implemented similar procedures Prefecture and Prison Administration Department). are not many. ENAC took an active part in the This activity keeps being substantial and constant: definition of the European technical criteria. in 2017 over 160 requests to institute/extend the The goal of the project is to set up helicopter links validity/modify/cancel the restricted zones for the between the regional hospitals that will allow different flight activity (parachuting, aerobatics, patients requiring special assistance to fly to aerial work activity and aero club, model hospitals that are more specialised. These flight airplanes activity and APR, recreational and sport procedures are very innovative: they are flight, laser beam emission, weather balloon). instrumental and thus can be flown also at night Also additional applications of areas to protect or in bad weather conditions, a precondition to natural parks and/or wildlife reserves, no-fly ensure 24/7 connections between the various zones over sites of interest (such as monumental hospitals, whenever needed; they are at low areas) or industries and technical installations. altitude, and therefore much more suitable for Together with Prison Administration Department, it helicopter operations. has been carried out a check on the national AND SOCIAL BALANCE 2017 REPORT All of that makes the planning and the following territory in order to institute new no-fly zone over ENAC implementation of the routes and of the flight prisons, if not existing (57 new bans), remove procedures very demanding, above all 129 Sheet 6.1 Regulation and planning activities

some of them (5 cases) and resize and/or correct airport of Rimini Miramare have been carried out. the geographical position in 50 cases. The activities have been carried out with the joint Equally important the consultancy work provided development (ENAC, AM and ENAV) of specific to the users in relation to queries about their documents of analysis and planning for each activity and/or for the legislative aspects which airport, in order to discipline the transit by are daily replied. identifying technical and operational modalities and collaborations between the Air Force and Coordination of Air Navigation ENAV for the turnover in the ANS supply. The Services Transit between the Italian Air turnovers between Air Force and ENAV are direct Force and ENAV consequence of the Transit Plan of the military In 2017, ENAC kept coordinating the activities airports to the civil aviation in order to rationalise involved with the passage from Italian Air Force the resources on the Italian airport in relation to REGULATION OF AIRSPACE REGULATION to ENAV of the Air Navigation Services (ANS) on their military or civil interest and optimise the ANS the airports of Brindisi, Pantelleria and Rimini performances levels. Miramare. The total plan of the ANS transits from the military In particular, as regards the Brindisi airport the management to the civil one should be completely transit of the weather service (from 16 January done by the end of 2018 with the above 2018) has been finalised. Many activities to draft mentioned services handover on the airports of the transit plan for the weather and Rimini and Pantelleria. communication service over the airport of Pantelleria and for the weather service on the

ENAC regulation issued in the field of airspace in 2017

• Regulation Rules of the Air - Italy - Ed. 3 amendment 1 of 17 November 2017. • Regulation Meteorology for air navigation - Ed. 2 amendment 1 of 17 November 2017. • Advisory circular ATM-08 of 16 May 2017 - Aeronautical Phraseology.

Free Route Airspace The concept of Free Route Airspace (FRA) has been applied in Italy from 2016. It is a new operational concept to manage the air traffic that defines portions of the airspace where a user can freely plan a route from some specified entry and exit point: it is active above 11,000m (33,500 ft.) and allows the choice of a direct route, without referring to the traditional ATS (Air Traffic Service) routes, based on default paths. It takes many advantages: in the Free Route Airspace the aircrafts can fly following the best paths (trajectory-based) obtaining a considerable flight efficiency, with consequent environmental impact improvement due to lower consumption, CO2, flight times and costs reduction. The 2017 data are very positive: with Free Route, in the national airspace, there has been a clear improvement of the flight efficiency, saving:

• About 30 million kg of fuel (lower CO2 emission around 95 million kg); • Over 22 million € of fuel (considering an average cost of 0,74€ per kg). The possibility to make shorter routes permitted, in 2017, the acquisition of new routes that in the past were not in the Italian airspace and the increase of the frequency and average travel time above Italy. In this context, the REPORT AND SOCIAL BALANCE 2017 REPORT impact of an additional phase of the project has been evaluated: the extension of the airspace managed with Free

ENAC Route criteria from 335 level (33.500ft) to 305. Following a successful evaluation overcome, the modification will entry into force in the first half of 2018. 130 Source AIPItalia Sheet 6.1Regulationandplanningactivities 131 ENAC REPORT AND SOCIAL BALANCE 2017 REGULATION OF AIRSPACE Sheet 7.1 133 Environmental protection

7 ENVIRONMENT ENVIRONMENTAL PROTECTION within the11 to thefollowingworkinggroupprogrammes During thepastyear, withitsstaff ENACtookpart with thegoalsestablishedbyICAOAssembly. recommended practicesofcivilaviation,inline the futurepolicies,rules,standardsand contributetothedefinitionof experts international initsworkinggroups,where in particular on Aviation EnvironmentalProtection(CAEP)and ENAC representsItalyintheICAO’s Committee respecting theenvironment. guarantee theeconomicandsocialgrowth,while air trafficexpectedinthenextyearscan increaseof sothattheenormous of airtransport, The goalistoensureasustainabledevelopment climate change. regardtotheinitiativesprevent particular activities,with emissions producedbyairtransport level,toreducethenoiseandgas international promote actions,atbothnationaland itscommitmentto In 2017,ENACconfirmed CAEP Structure CAEP Emissionsofthefuturesupersonicaircraftand • helicopter noisereduction,inviewofthe soon availableonthemarket;analysisof and sonic boomofaircraftrecentlycertified helicopter noises;studyontheeffectsof Noise WG1 Science Group Impacts and ISG Airports and Aviation Carbon Operations Support Group th Calculator WG2 ACCS cycle ofCAEP: CAEP/11 Emissions Up to CAEP WG3 and Database Modelling Alternative Group MDG Fuels AFTF Analysis Support Forecast and Economic Group FESG Market Based Measure GMTF Containmentandcompensationoftheeffects • Modellingandeconomicforecastingrelatedto • Identificationofcriteriafortheapplication • Emissionsreductionbyincreasingthe • of highstandingfromtheacademic world. stakeholders’ representatives andbypersonalities ENAC’s bythe main aresupported experts fora, scientific contributioninthe international In ordertoprovideatopleveltechnicaland CLIMA). environmental strategies(DGMOVEandDG established byECACandwiththeEU is consistentwiththeenvironmentalstrategicgoal ENAC contributiontoCAEPanditssubgroups • Study on alternative fuelswithalow Studyonalternative • revision ofthecurrentlegislation.(WG1) of CO the Standardelaborations(MDG/FESG); during thenextCAEPcycle(WG3). for thehealth),whichshouldbeadopted MatterStandard(highlyharmful the Particulate the aircraftatend-of-life.(WG2) of theimpactsonclimateandplanstorecycle communities affectedbyemissions;evaluation new ATM technologies;involvementof improvement ofairtrafficmanagementand efficiency ofoperationsandairports; provided forinCORSIAscheme(AFTF). scheme (GMTF); particular, ofthose included inCORSIA fuel sustainabilitycriteriainaviationand, Aviation);International adoptionofalternative (Carbon OffsettingReductionSchemefor global emissionsreductionscheme“CORSIA” projects; roadmaptoimplementthefuture CO willbeincludedinthecounting of certification, (biofuels, providedwithaspecificsustainability their useaccordingtoCORSIAscheme environmental impact;definitionofcriteriafor 2 shares andthereforebecompensatedas 2 emissions throughenvironmental Sheet 7.1Environmentalprotection 133 ENAC REPORT AND SOCIAL BALANCE 2017 ENVIRONMENT Sheet 7.1 Environmental protection

Workshop CORSIA - Carbon Offsetting Reduction Scheme for International Aviation In view of the 39th session of the ICAO General Assembly (October 2016) Italy and the other 43 ECAC’s States, committed to participate to the voluntary stage phase (2021-2023) of CORSIA implementation, the global scheme based on market measures that, with other environmental actions (technological development, use of alternative

fuels, routes optimisation), will permit the achievement of CO2 zero growth goal from 2020, in line with Kyoto Protocol and the United Nations Climate Change Conference COP21.

ENVIRONMENT ENAC played an active role in ICAO CAEP activities for the preparation of the global scheme for accounting and

compensation of CO2 emissions and in July 2017, in view of the forthcoming definition of ICAO legislation, it organised a workshop mainly addressed to air operators involved in the future implementation of CORSIA. The event took place in ENAC Headquarters and also involved representatives of the Ministry of Infrastructures and Transport, Ministry of Environment, Territory and Sea, Ministry of Economic Development, Ministry of Defence, ENAV, IATA, Assaereo and operators in the field of civil aviation. The workshop gave the opportunity to illustrate the main aspects of CORSIA and to contextualize them in the wider context of the international air transport and environmental protection, analysing in depth the essential elements of the scheme established by ICAO Resolution A39-3, the use of alternative and sustainable fuels, the technological development, the routes optimisation, the infrastructural improvements. A focus on CORSIA, with the scheme details, can be found in the “International Activity” section.

Emission monitoring airspace, of free routing flights, of performance In 2017, in view of the update of National Action based navigation and of traffic surveillance based

Plan to reduce CO2 emission for the year 2018, on satellite infrastructure rather than on ground ENAC, in collaboration with ENAV, conducted a conventional radio assistance. study on the definition of the monitoring modalities At the end of 2017, ENAC started a research with of the emissions produced by civil aviation the purpose to realise a management tool able to aircraft. quantify the current emissions and to evaluate the The study focused on the actions put in place to trend of the future ones, also in consideration of improve the efficiency of the conventional existing the evolution of technology of aircraft, engine and future routes in the application of ENAV Flight systems, infrastructure, management, control and

Efficiency Plan, by quantifying the CO2 emissions surveillance of air traffic, the technical solutions saving in tons/year and by identifying any made available to airports such as the use of possible action to be implemented in the future. internal transport means with low environmental The study also identified potential areas of impact. improvement, supposing specific intervention The initiative is financed by research funds plans and estimating the possible environmental resulting from the Emissions Trading Scheme (ETS) benefits, in particular in the field of flexible bids, made available to ENAC by the Ministry of management activities of the civil/military Infrastructures and Transport.

1800 Contribution of measures for reducing international aviation net CO2 emissions

1600 Operational Improvements 1400 Emissions (MT) 2 Aircraft Technology 1200

1000 REPORT AND SOCIAL BALANCE 2017 REPORT Basket of Measures 800 Sustainable Aviation Fuels and CORSIA

ENAC 600 Carbon Neutral Growth from 2020 International Aviation Net CO International Aviation 400 134 2010 2020 2030 2040 Source ICAO Sheet 7.1 Environmental protection

Alternative fuels Ministry of Environment, and is composed, as In 2017, ENAC performed the selection regards to the air transport activities, by four procedure to assign a contribution for the research ENAC representatives and by representatives of of an alternative fuel originated from unicellular the Ministry of Infrastructures and Transport, the algae, one of the most promising biofuel in terms Ministry of Economic Development and other of CO2 emissions reduction in the atmosphere. Administrations with advisory function.

The main advantages of this fuel are the low ENAC provides contribution to the Governing ENVIRONMENT impact the cultivation of microalgae has on the Council and to the Technical Secretariat of ETS Land Use Change and the production cycle used Committee, in order to identify the air operators that may considerably reduce the greenhouse gas managed by Italy, to release the emission shares, emissions compared to those produced by using to approve the monitoring plans and for other fossil fuel. procedures regarding the air operators. The research project is financed by the funds of Part of the ETS system’s revenues are allocated to the ETS system and is divided into two phases: the finance a research plan aimed at greenhouse gas first phase, whose expected conclusion is in reduction in the air transport field. For this 2018, is oriented to the identification of an alga purpose, ENAC, through financial resources strain with a high efficiency in oil production (to provided by the Ministry of Infrastructures and convert into biofuel); the second one will be Transport, activated two research initiatives, the characterised by the implementation of a pilot first one to aim producing sustainable alternative plant for the consequential conversion of the oil fuels, the second one to create an accounting into biofuel. system for the CO2 civil aviation aircraft emissions. Airport noise pollution Increase of FEEDSTOCKS Regulation (EU) 598/2014, applicable from 13 CO Commercial 2 June 2016 to the airports whose yearly traffic is Flights flown above 50.000 civil vehicle movements, has on sustainable introduced new noise-related operating restrictions alternative fuels at EU airports, in accordance with ICAO balanced approach methodology. Consequently, ENAC started an analysis of the impact of the new CERTIFIED provisions on the Airport Commissions activities AIRPORTS PATHWAYS provided for by Ministerial Decree 31 October Distributing To produce 1997, in order to update the national legislative alternative fuels drop-in jet fuels framework and, in particular, to revise ENAC to regular flights Advisory Circular APT 29, the ENAC legislation under revision is aimed at ensuring both the need to improve the noise climate around the airport Emissions Trading Scheme (ETS) and the development of air traffic, by providing The ETS system, at national level, is managed by that at each airport procedures are implemented the Interministerial Committee provided for by in order to evaluate in a transparent way costs Legislative Decree 30/2013 as Competent and benefits of each measure for the management National Authority for the implementation of of the acoustic issues (noise reduction at its origin, AND SOCIAL BALANCE 2017 REPORT European Directive 2003/87. The Committee, territorial planning, operational procedures, reconstituted in October 2016, is chaired by the operational restrictions). ENAC 135 Sheet 8.1 137 ENAC in the international context

8 INTERNATIONAL ACTIVITY among theothers;itrepresentedforover150 industry, theoccasiontodiscussaboutbest the sector competitiveness in both the short and the sectorcompetitiveness in boththeshort navigation services providersandaeronautic navigation services air delegates ofInstitutions,aircarriers,airports, solutions topromotetheinvestmentsandoptimise The eventwasfocusedonthethemeoffunding sector, fundamentalfortheeconomy. The event showed that Italy made important steps The eventshowed thatItalymadeimportant long term. the useofsocio-economicpotentialthis forward, comparedtootherEuropean realities,in forward, ENAC INTHE INTERNATIONAL CONTEXT the sector’s onthemost investments,inparticular level in2017,thereisthe10 Among themostrelevantactivitiesatEuropean environment. Relations,airspaceregulationand External regulation,EU economic andairtransport infrastructures, rights, thedevelopmentofairport andenforcementofpassengers’ services airport strategic interestsuchassafety, security, qualityof thepositionofItalyonvariousissues supports aviation. Within theseorganizations, ENAC sector andpromotingthedevelopmentofcivil activities aimedatregulatingandcontrollingthe ENAC cooperateswiththeseinstitutionsinall Safety ofAirNavigation(Eurocontrol). (EASA) andtheEuropeanOrganisationfor Union (EU),theEuropeanAviation SafetyAgency Civil Aviation Conference(ECAC),theEuropean Civil Aviation Organization(ICAO),theEuropean aviation organizationssuchastheInternational civil represents Italyinthemajorinternational outitsinstitutionalmission,ENAC In carrying 26 Commission, withENACcollaborationfromthe organisedbyECACandEU of airtransport, “Dialogue” ECAC/EUwiththeEuropeanindustry Infrastructures andTransports, GrazianoDelrio, General, FangLiu,andtheMinisterof The eventwasattendedbytheICAOSecretary identify effectiveandinnovative solutionstoensure and investmentsinthecivil aviation,aimedat th to the28 th of June2017inRome. th edition ofthe ENAC participated thereisthe6 ENAC participated activitiesinwhich Among the2017international time. sustainable aviationdevelopment,atthesame to becompetitiveinEurope,financingafairand system future. Theyallowedthecountry’s airport in theinvestementsforeseenimmediate inthelast5yearsand Italianairports important compensate theirCO implementation, bywhichtheaircarrierswill connected totheGlobalMarket-BasedMeasure and onthefinancialindustrialconsiderations environmental sustainabilityinthecivilaviation onthePanelabout ENAC intervened system. transport theglobalair to makeevenmoreharmonised optimal managementoftheairnavigationinorder protection reinforcement,onsafetyandthe Panel’s activities,dedicatedtotheenvironmental hasbeencentredonthethree forum inparticular andaeronauticauthorities.The operators, industry sustainable sector’s developmentbycomparing themes ofgrowthandsafe,efficient gathered thecivilaviationworldleadersabout in Singaporefromthe11 Aviation ChiefExecutivesForum,whichtookplace aspiration is to becometheguiding voice in fora.EATEO’sEuropean and international the common stances toberepresented inthe development ofthecivilaviation, bycoordinating tothesafetyand contribute inassociateform aeronautic trainingproviders. Thegoalisto order tocreateacommon forumforallthe it hasbeenfoundedinCyprusJune2016 President. EATEO isanon-profitassociationand General, AlessioQuaranta,wasappointed Organisations (EATEO), whoseENAC’s Director Association ofAviation Training andEducational 2017, thefirstGeneralAssemblyofEuropean been, in Larnaca, Cyprus,on10 been, inLarnaca, With regardtoaeronautictraining,therehas objectives oftheCOP21ParisAgreement. 2020 andthatwillcontributetoreachthe Sheet 8.1 ENAC in the international context Sheet 8.1ENACintheinternational 2 emissions growthafter th to the13 th th World Civil th November of July. It 137 ENAC REPORT AND SOCIAL BALANCE 2017 INTERNATIONAL ACTIVITY Sheet 8.1 ENAC in the international context

Europe for the best practices related to aviation activities to bring a wider integration between the education and training. The EATEO’s General Italian sector’s industry and the Organisation. Assembly took place at the end of an international In this regard it is important to highlight the work conference dedicated to the cooperation between carried out to support the ICAO legislation update all the subjects involved in aeronautic educational in order to include the Tilt Rotor specifications and training activity, whose title was “Training (hybrid aircraft able to operate as helicopter and and education: need of cooperation between all airplane), a bigger participation of the industry stakeholders to satisfy the current and future needs representatives in the technical Panels and an of air transport”. The meeting took place in intense information activity towards the industry Larnaca, between the 9th and the 10th of on the possibilities offered by the Organisation, November, and it was organised by EATEO underlined by the official visit in Italy of the ICAO

INTERNATIONAL ACTIVITY INTERNATIONAL together with JAA-TO and Flight Safety Secretary General, that appreciated the Foundation, with ICAO, ECAC and Cyprus Dept. excellence of the national aerospace industry. of Civil Aviation participations and contributions. The Delegation has been constantly involved on Entities and national/regional associations, the most interesting ICAO themes such as CORSIA universities, schools and European institutions (Carbon Offsetting Reduction Scheme for involved in aeronautic educational and training International Aviation), the Cybersecurity and the activity may ask to join EATEO. crisis that caused the ban of some air spaces to aircrafts operated by air carriers from Qatar; Permanent Italian Delegation at ICAO moreover, the Delegation has been working to ENAC, together with the Ministry of Foreign support the Italian adhesion to the PKD (Public Key Affairs and International Cooperation, represents Directory) project, that facilitate a faster and safer Italy in ICAO’s Council, its governing body, exchange of the passport data between the States. composed of 36 State Members. It is important to highlight the effective ENAC In 2017, besides participating to the meetings of contribution, as speaker at the symposiums “Drone the Council, Committees and Air Navigation Enable” and “RPAS2017”and to organise the Commission, where Italy has the role of observer, Italian stage of the project “Dreams Soar”, a solo the Delegation, in accordance with ENAC flight around the world of a woman pilot. Director General’s indications, started a set of

BODY 2017 INTERNATIONAL ACTIVITIES OF THE DIRECTORATE GENERAL AND DEPUTY DIRECTORATE GENERAL ICAO Council - Montreal: 210th, Committee phase, 9-27 January; Council phase, 20 February-10 March; 211th, Committee phase, 24 April-12 May; Council phase, 5-23 June; 212th, Committee phase, 18 September-6 October; Council phase, 30 October-17 November DRONE ENABLE, ICAO’s Unmanned Aircraft Systems (UAS) Industry Symposium: Montreal, 22-23 September European and North Atlantic Office - 2017 Meeting of Directors General of Civil Aviation: EUR-NAT DGCA/2017 - Paris, ICAO 5 May Global Air Navigation Industry Symposium (GANIS/2): Montreal, 11-13 December Safety and Air Navigation Implementation Symposium (SANIS): Montreal, 14-15 December Second Global Remotely Piloted Aircraft Systems (RPAS) Symposium: RPAS-SYMP/2 - Montreal, 19-21 September Third ICAO/UNOOSA Aerospace Symposium (SPACE 2017): Wien, 29-31 August

Meetings of the EU Directors-General (EU-DGCAs) - Bruxelles: 12 June; 16 November AIR Safety Committee - Bruxelles: 25-27 April; 13-15 November REPORT AND SOCIAL BALANCE 2017 REPORT UE Blue Med Governing Board: Athens, 18 May; Malta, 2-4 October

ENAC EASA Committee - Bruxelles: 15-16 February; 28-29 June; 24-25 October Twinning between ENAC and the Egyptian Civil Aviation: Closing ceremony - Cairo, 27 April 138 Sheet 8.1 ENAC in the international context

ORGANISMO ATTIVITÀ INTERNAZIONALI 2017 DELLA DIREZIONE GENERALE E DELLA VICE DIREZIONE GENERALE Management Board: MB 2017/01 - Bruxelles, 13 June; MB 2017/02 - Colonia, 11-12 December EASA High Level Conference on Cybersecurity in civil aviation: Cracov, 8-9 November ECAC/UE ECAC/EU DIALOGUE with the European air transport industry: Rome, 27-28 June Regular Meetings of the Directors General - Paris: DGCA/148, 4 May; DGCA/149, 7 December Special meetings of the General Managers: DGCA/SP(64) - Reykjavik, 30 August-2 September Coordinating Committee: CC/178 - Paris, 29 March; CC/US/22 - Washington, 31 May; CC/179, Rome, 28 June; CC/180 - Paris 14-15 November ECAC Security Programme Management Group: SPMG/25 - Rome, 17 May; SPMG/26 - Rome, 24 October Forum: FORUM/10 - Paris, 6 December Security Programme Management Group - Rome: SPMG/25, 17 May; SPMG/26, 24 October

Legal Task Force - Paris: LEGTF/31, 2 February; LEGTF/32 26 October ACTIVITY INTERNATIONAL

JAA-TO Joint Aviation Authorities - Training Organisation: Amsterdam, 21 September EASTI European Aviation Security Training Institute: Bruxelles, 9 February European Association of Aviation Training and Educational Organisations (EATEO) - International Conference and EATEO General Assembly: Larnaca 9-10 November

DG selection Group (DSG): Bruxelles, 1 February; 27 March Provisional Council (PC) - Bruxelles: ad-hoc PC (Network Manager), 28 March; ad-hoc PC (DG appointment), 16 June; PC/47, 22 June; PC/48, 30 November-1 December Enlarged Provisional Council President’s Bureau (ePCPB) - Bruxelles: ePCPB/2017/1, 21 June; ePCPB/2017/2, EUROCONTROL 29 November Provisional Council Coordinating Committee (PCC) - Bruxelles: PCC/42, 10 May; PCC/43, 10 October Workshop on Network Manager Review & Action Plan: Bruxelles, 30 January Amendment of the Maastricht Agreement - Bruxelles: 31 January; 15 March; 12 April; 18 September

CAA 6th World Civil Aviation Chief Executives Forum (6WCACEF): Singapore, 11-13 July Singapore

Safety promote the competitiveness of the Civil Aviation EASA Basic Regulation sector. The proposal’s goal is to guarantee that the In 2017, in the context of the Aviation Group of system keeps an incidents number as low as the the EU Council, the examination of the proposal current one, permitting the sector to grow in a safe of a new Basic Regulation that abrogates the way and to develop its competitiveness. This Regulation (EC) 216/2008 of the European initiative adopts a risk and performance based Parliament and Council has continued. approach for safety regulations that takes into The initiative is part of the European Commission’s greater account the links between safety, security 2015 “Strategy to improve the competitiveness of and environmental protection. The updated the EU civil aviation sector”. The goal is to prepare version promotes growth, jobs and in general the a regulatory framework that addresses the safety development of EU as main actor of the civil needs of air traffic, meets the challenges of the aviation world. Another fundamental objective of next ten or fifteen years, while guaranteeing a the proposed amendment of the regulation is to safe and environmentally friendly air transport. answer to the State Members, the industry and the The initiative is based on over twelve years of users that ask for a more proportioned and flexible experience in the application of the Reg. (EC) approach of safety regulation by removing REPORT AND SOCIAL BALANCE 2017 REPORT 216/2008 and the previous one, 1592/2002. constraints that may stifle entrepreneurship,

Safety, security, environmental protection, noise because they are either too prescriptive or not ENAC and emission’s containment are essential to proportionate. 139 Sheet 8.1 ENAC in the international context

The initiative introduces a modular regulation Agency in case of companies or group of framework that recognise the differences between companies that have a considerable number of the different parts of the civil aviation and the headquarters in EU out of the national territory; related risks. This approach will benefit the entire the need to establish an executive board, located aviation sector of the Union and will be especially between the Agency’s Executive Director and the adequate to meet the needs of small and medium Management Board, whose participation is companies. limited to a few State Members not to grant Another fundamental goal of the amendment anyone a dominant position. proposal of the basic regulation is to introduce, In order to reach an acceptable compromise with for the first time, a European framework to the EU Parliament, it has been necessary to integrate in the EU airspace, in safe conditions, rephrase, in particular for the above-mentioned the remotely piloted aircrafts, so called drones, topics, some positions that were in line with the INTERNATIONAL ACTIVITY INTERNATIONAL without mass limit at take-off. In the end, the Italian parliament act of address. Nevertheless, proposal treats some national aeronautic the final text of the Council ST 5218/18 of 11 authorities’ problems to ensure adequate human January 2018, agreed with the EU Parliament the and financial resources to carry out the 22 December 2017, is a good common ground certification and surveillance activities established and significant evolution compared to the Reg. by the regulation. (EC) 216/2008, which will surely ensure With this aim, the initiative proposes a framework development to the civil aviation in Europe to share the technical resources between the maintaining the excellent safety levels that national authorities and EASA, a pool of expert, characterised 2017 and the previous years. which includes the possibility to voluntary transfer EASA Committee the competences to implement the EU legislation The EASA Committee is the EU entity that decides to the Agency or to other State Members. about the regulation adoption and possible During the regulation proposal, the Italian derogations regarding the air safety, upon EASA Delegation considered the indications included in proposal. the parliamentary act of address, adopted by the In 2017, Italy participated in all the Committee 8th and 14th Senate Committee on 16 February meetings, providing its contribution shared at 2016. Proof of that is the text adopted by the EU national level with the involved parts and ensuring council the 1 December 2016, named “Council the favourable opinion in all the votes. General Approach”, that reflects the indications The Committee approved measures in 2017 are of the parliamentary act of address except for the the following: ground and handling service providers, licences • Set of amendment of the Reg. (EU) for drone pilots and on the art. 124, about 1178/2011 regarding the European data investigations for air safety. The Italian position bank institution to collect the medical has been in the minority compared to the ones certifications of the air crew and other expressed by the other state members. In 2017, modifications brought on by the Germanwings the presidency of Malta and Estonia launched the accident; discussion with the European Parliament by the so- • Reg. (EU) 139/2014 modification, to adopt called trialogues. the new runways classification, following the The debate has been characterised by very Performance Based Navigation - PBN different opinions in particular for: use of approaching technique, flight mode based on delegated acts; transfer of a State member’s the data and information to control the route functions to the Agency in case of potential risks REPORT AND SOCIAL BALANCE 2017 REPORT generated by a satellite system; for the air safety emerged during the EASA • New regulation Rule Book, dedicated to air ENAC standardisation inspections; reallocation of the balloon operations; responsibilities from the State Member to the 140 • Reg. (EU) 1178/2011 modification, Sheet 8.1 ENAC in the international context

regarding the simplification of the The Committee meetings produced Regulations of administrative and technical system for the EU Safety List update and there have been both General Aviation flying schools (Declared new inclusions and cancellations from the list Training Organisation); published online on the DG MOVE website. • Reg. (EU) 1178/2011 to adjust the ICAO Occurrence Reporting regulation, insertion of pilot training courses for ENAC continued its participation to the activities PBN operations and in unusual attitudes and organised by EASA and EU Commission for a full to extend some dates of applicability. implementation of the Reg. (EU) 376/2014 about The articulated debate over the other set of norms aeronautic events reporting. related to the Germanwings accident deserves The correct application the regulation concerning evidence. A shared solution between the State the reporting, analysis and monitoring of civil

members, the imposition of random alcohol tests aviation sector events, called for an intense ACTIVITY INTERNATIONAL for the flight crew in airport and in ramp and exchange of information and coordination at similar drug tests as proposed in October 2017 European level. To this end, ENAC took part in the and adopted in February 2018, have still not ECCAIRS Steering Committee (ESC), ECCAIRS been found. Steering Board (ESB) and EASA Network of Analysts (NoA). Air Safety Committee The ECCAIRS (European Coordination Centre for The 2017 activity of the Air Safety Committee Accident and Incident Reporting System) is the involved the usual update of the EU Safety List, list software developed by EU that must be used by of the banned air carriers in Europe, and the the national Authorities, under Reg. (EU) analysis of the possible amendments of the Reg. 376/2014, to receive reports of aeronautical (EU) 2111/2015 that implemented the above- events. mentioned list. ENAC, representing Italy, is a member of the The Regulation needs updates connected to the Executive Committee (ECCAIRS Steering beginning of the Third Country Operator Committee) and was elected as one of the nine Authorisation (TCO) process by EASA came into members of the Board, the governing body of fully effect in November 2016. As a result of that, ECCAIRS. In this capacity, ENAC took part, overlaps of the Commission work with the EASA through its representatives, at the annual meeting one have been generated and they determine of the ESC and at the Eccairs Steering Board duplications and potential competence conflicts. meetings. In particular, there is the need to define in a better ENAC is also actively participating in the activities way the inserting and deleting procedures of the of EASA’s Network of Analysts, which met air carriers from the EU Safety List when their TCO periodically to support the activities of the request of authorisation is denied by EASA with European Commission in the occurrence-reporting motivations connected to safety. sector.

BODY 2017 INTERNATIONAL ACTIVITIES IN THE SAFETY FIELD Accident Investigation Panel (AIGP): Montreal, 18-21 July Collaborative Arrangements for the Prevention and Management of Public Health Events in Civil Aviation (CAPSCA): 6th meeting - Minsk, 11-14 July Dangerous Goods Panel (DGP) - Montreal: DGP-WG/17, 23-28 April; DGP/26, 16 -27 October ICAO Flight Operations Panel: FLTOPSP/4 - Montreal, 4-8 December REPORT AND SOCIAL BALANCE 2017 REPORT Flight Operations Panel Working Group Meeting - Fourth Meeting: FLTOPSP/WG/4 - Dubai, 15-19 May

ICAO/ACI Wildlife Strike Hazard Reduction Symposium (WSHRS): Montreal,15-18 May ENAC ICAO Space Learning Group: Washington 5-10 February; Montreal , 23-26 May; Vienna, 29-31 August 141 142 ENAC REPORT AND SOCIAL BALANCE 2017 INTERNATIONAL ACTIVITY Sheet 8.1 ENAC in the international context Sheet 8.1ENACintheinternational UE ICAO EASA BODY & WGs Meeting-Bucharest, 26-31March;2 Safety PromotionNetwork (SPN): Group(SMICG): Collaboration International Safety Management SAFA (Safety Assessment Foreign Forum andIndustry - Aircraft) Regulators Rulemaking GroupRMT.0320 - Rulemaking GroupM.029(RMT.0217) eRMT.0546: Rulemaking GroupHEMS- Rulemaking GroupRMT.0704: Rulemaking Groupfor Task RMT0.196- Meeting- Manager Rotorcraft ProjectCertification (RICS): andStandardisation Ramp InspectionCoordination Flight Simulation Training P180: Recurrent-Flightsimulators Device Evaluation Tilt RotorFamiliarisation Meeting(PROJECT 0010017920-001): Network of Analysts (NoA)- Maintenance Organisation Procedures(MOAP)Meeting:Approval Inspection:Medical Standardisation Medical ExpertGroup- Group: (MAB)Strategic Member States Body Advisory 14-18 November Joint Authorities forRulemakingonUnmannedSystem's(JARUS-UAS): (E-NCMC)Meeting: ContinuousMonitoringCoordinator ICAO-EASA Jointpan-EuropeanNational regulation(MET):Meteorology Global ManufacturingConference- Flight Simulation Training Device(FSTD)ExpertGroup: Flight Test &HumanFactors Conference: European ChiefMedicalOfficeForum: EASA Air Operations Workshop: BracingforPart-SPO implementation: (SpecialisedOperations) General (CT2): Manager ProgramCertification Aviation Large (LAPCM)- Manager Aircraft ProgramCertification Common Training Group- Initiative Commercial Aviation Transport and -Collaboration Analysis Group(CAT-CAG): Aerodrome andGroundHandlingCollaborative Analysis Group- 3 2 ECCAIRS SteeringCommittee: ECCAIRS SteeringBoard- EASA Committee- AIR SafetyCommittee- Group(SMICG): Collaboration International Safety Management Symposium: Regional SafetyManagement October rd nd Flight Test &HumanFactors Conference: Aerodromes Standardisation Meeting: Aerodromes Standardisation Bruxelles, 28-29June;24-25October 15-16February; Colonia: 29-31March;4-6October Bruxelles: 2017-1, 25-27 April; 2017-2, 13-15November Bruxelles, 22June;16October Colonia: 20-21 April; 22-23June;29-30June Colonia: 13-16March;26-28June;24-26October Colonia, 25-27October Colonia, 5-7September Bruxelles, 17November 2017 INTERNATIONAL ACTIVITIES IN THE SAFETYFIELD Colonia: 1-3March;4-5July;22-24November 23-24January; London, 27-28September Colonia: CTIG/16, 22June;CTIG/17, 9-10November Colonia: 15-17November 6-9February; Madrid, 18-23June Malta, Skopje25-28September 12-14February; nd Colonia: 5-9June 23January; Colonia, 21-22June annual Plenary Meeting-Cape annual Plenary Town, 30September-7 October;Forth Worth (US), Colonia, 28-29November Tallinn, 16-18October Colonia, 21-23June Colonia, 24January Colonia: PCM/22, 14-16March;PCM/23, 27September Colonia, 29-30March Colonia, 19-21June FSTD Certification Service Provider FSTD CertificationService Workshop -Colonia, 25-26 Colonia: 12-13June;6-7November London, 21-22March;Colonia18-22September Colonia, 4-6 April Gatwick, 14-20May;Dubai, 4-9November Gatwick, 14-20May;Dubai, 4-9November Colonia: 23March;4-5October Colonia, 7December Stockholm, ;1 15-17February Colonia: 22September 21February; Colonia, 16-17May Miami, 16-21October Colonia, 12January Colonia 4May st annual Plenary Sheet 8.1 ENAC in the international context

BODY 2017 INTERNATIONAL ACTIVITIES IN THE SAFETY FIELD Space Weather information provision - ICAO Space Weather service - Bruxelles: 1st joint meeting, 1 September; 2nd joint meeting, 5 October Technical Body - Aerodromes: Colonia, 12-15 November Technical Body - Air Crew - Colonia: 5-7 June; 20-22 September EASA Technical Body - ATM/ANS - Colonia: 12-13 June; 13-15 November Technical Body - General Aviation - Colonia: 31 May-1 June; 2-3 November Technical Body - Production and Continuing Airworthiness - Colonia: 15-17 May; 6-7 December Technical Body - Safety Management: TeB 1-2017 - Colonia, 29-30 May

Furthermore, an impact evaluation study of the set Airspace ACTIVITY INTERNATIONAL of Regulations (EU) 2013/390 Performance Single Sky Committee system for ATM/ANS and 2013/391 Air Over 2017, the Single Sky Committee has mainly navigation services charging scheme (which are worked for the preliminary activities of the third strictly connected) has started, in order to collect reference period (2020-2024) of the ATM/ANS findings useful to their modification. These performance system - Air traffic/air navigation activities included several workshops open to the systems management. This is the background State Members and to all the interested people. where the modifications to apply to the two EU Among the other significant treated topics during regulations in order to better adapt the next the year, the update of the Reg. (EU) 677/2011 regulation to the real needs and to overcome stands out. It is about the network functions for the some difficulties appeared over the second air traffic and the long development of the reference period have been discussed. legislation about the satellite navigation In particular, the EU Commission expressed the application (PBN). Both regulations will be need to ensure a wider autonomy to the presented to the Committee in 2018 to receive the Performance Review Body and making it more needed opinion about the competence. independent from Eurocontrol.

BODY 2017 INTERNATIONAL ACTIVITIES IN THE AIRSPACE REGULATION FIELD

Airworthiness Panel: AIRP/5 - Montreal, 6-10 November EUR/NAT Final Approach Operations Symposium - Bruxelles: 31 January - 2 February Joint meeting of ICAO EUR/NAT Performance-Based Navigation (PBN) Task Force and EUROCONTROL Navigation Steering Group (NSG/25): Bruxelles, 12-14 September ICAO Meteorological Information Exchange Model Implementation Workshop: Paris, 16-18 May Meteorology Group European Air Navigation Planning Group: EANPG-METG/27 - Paris, 19-22 September Navigation Systems Panel - Montreal: NSP/3, 18-24 June; NSP/4, 15-20 October Second Global Aviation Cooperation Symposium: GACS/2 - Athens, 11-13 October

BLUEMED FAB National Supervisory Authority Committee (NSAC): Athens, 17 May; Malta, 2-4 October; Bruxelles, 23 November Single Sky Committee - Bruxelles: SSC/64, 21-22 February; SSC/65, 13 July; SSC/66, 24 October; SSC/67, 12-13 December UE National Supervisory Authority Coordination Platform Performance - Bruxelles: 15-16 March; 20-22, 26-27 June; 13-

15 November AND SOCIAL BALANCE 2017 REPORT National Supervisory Authority Coordination Platform Plenary: Bruxelles, 4-5 September ENAC SESAR Master Plan meeting: Bruxelles, 18-20 September 143 Sheet 8.1 ENAC in the international context

BODY 2017 INTERNATIONAL ACTIVITIES IN THE AIRSPACE REGULATION FIELD 2017 Safety Forum: Preventing Runway Collisions: Bruxelles, 6-7 June 5-LIVES Advisory Group (FLAG) Meeting: Barcelona, 6-7 February Aeronautical Information Regulators Working Group (ARWG) - Bruxelles: 29-30 March; 10-12 October Annual Summary Template Focal Points (AST-FP) Group AD-HOC Meeting - Bruxelles: 31 January - 2 February; 12-13 September Bluemed NSAC and Bluemed Governing Board: Athens, 16-18 May European Civil Aviation Coordination Cell (EACCC) - Bruxelles: 13-14 June; 6-7 November Power 17 Exercice: Bruxelles, 1-2 February EUROCONTROL Final approach operations symposium: Bruxelles, 31 January - 2 February Joint meeting EUROCONTROL Navigation Steering Group (NSG/25) and ICAO EUR/NAT Performance-Based Navigation (PBN) Task Force: Bruxelles, 12-14 September

INTERNATIONAL ACTIVITY INTERNATIONAL Member States’ Volunteers Groups - Stakeholders (CN-SG V1) - Bruxelles: 1 March; 16 May; 3 October Navigation & Surveillance (CNS) Infrastructures Team - Bruxelles: 16-17 May; 20-22 November NEASCOG - NATO EUROCONTROL ATM Security Coordinating Group: NEASCOG/44 - Bruxelles, 8 December RAdio Frequency funcTion group (Reg. EU 677/2011): RAFT/11 - Bruxelles, 2-5 May RAISG - RNAV Approach Implementation Support Group: Bruxelles, 30-31 May SES navigation strategy and PBN: Bruxelles, 19-20 March OTHER CANSO 2017 ATM Global Summit: Copenhagen, 12-13 June

Airports in Lima and hosted by the Ministry of Transport and Communications of Peru. ICAO - Aerodrome Design and Operation The symposium represented a platform to develop (ADOP) Panel and improve the airport infrastructures’ safety at ENAC, as Italian representative, is permanent world level by a global collaboration and an member of ADOP, the ICAO group of experts that experiences, strategies and best practices has the task to ensure a constant update and exchange. adaptation of the Annex 14 - Aerodromes. The event has been supported by the biggest Among the 2017 activities, it is particularly sector’s organisations including Eurocontrol, EASA important the modification proposal of some at European level and the major experts at global infrastructural standards in order to optimise a set level for the airport safety related aspects of parameters connected with the dimensions of participated in it. the airport infrastructures based on the aircraft ENAC’s intervention, included in the New Runway performance improvement and in-depth studies Safety Technologies and Initiatives section, about airport systems. Among them the update of regarded the approach and national experiences the norms about the set of surfaces of protection description regarding the protection of the areas from obstacles and dangers for navigation are nearby the airport. In this occasion, the software ongoing. developed by ENAC with Sapienza University has ENAC participates in the ADOP Task Force to been showed. update the Airport Planning Manual, which is The software, already appreciated and used by relevant for the restrictions imposed on the airports ICAO, is equipped with a database of the nearby area. registered accidents of the last twenty years and

REPORT AND SOCIAL BALANCE 2017 REPORT Global Runway Safety Symposium ICAO permits the analysis of the different type of event, In November 2017, ICAO organised the Second permitting the development of statistical studies ENAC Global Runway Safety Symposium that took place useful to support the decisions and updates of the 144 Sheet 8.1 ENAC in the international context sector indications. The ENAC interventions has In 2017, the monitoring centre, where ENAC been particularly appreciated. represents Italy, oriented its activity to the definition of a common approach at European EU airport capacity monitoring centre level in terms of used parameters, applied study The permanent monitoring centre in the bosom of methodologies and connectivity levels that EU DG MOVE, develops its activity by making characterises the offer of transport in the EU State studies about thematic related to the performance Members. The activity, whose conclusion is improvement of the different components of the expected for 2019, is aimed at the definition of aviation sector linked to the air transport capacity single connectivity indicators able to analyse and levels with the aim of satisfying the expected allow improvements of the air transport network growing traffic demand in Europe in the medium by the EU citizens. and long term. INTERNATIONAL ACTIVITY INTERNATIONAL

BODY 2017 INTERNATIONAL ACTIVITIES IN THE AIRPORTS FIELD Aerodrome Design and Operations Panel: ADOP WG - Montreal, 2-8 July Airport Planning Manual Task Force: London, 19-21 March ICAO Global Runway Safety Symposium 2: Lima, 18-24 November Visual Aids Working Group: VAWG/15 - Colonia, 26-31 March; JC18 (LED SUBGROUP) of VAWG - Tolosa, 26-30 June

International Elect rotechnical Commission (IEC) - Technical Committee N.97 - Secretariat Role: Amsterdam, 6-9 UE February Observatory on airport capacity - Bruxelles: 17-18 January; 18-19 May

ECAC European Civil Aviation Conference - Technical Task Force: Paris, 1-2 February; Arezzo, 7-9 June; Paris, 1-2 February

Security and Facilitation ECAC Security Forum ENAC hosted at the Directorate General in Rome, EU Committee for Civil Aviation Security on 11 and 12 October 2017, the 24th edition of (AVSEC) the Security Forum organised by the European During 2017, ENAC participated in the activity Conference. of the EU AVSEC Committee that has been characterised by the discussion of some recurring The forum, that gathers the ECAC State Members’ thematic. Some of them have a particular representatives and the delegates of the countries significance: land side security measures, the and the organisations that participate as observer, additional security measures required by the has the role to ensure the coordination and the Transportation Security Administration (TSA) for information exchange between all the involved the flights to USA, the extension of One Stop actors. Security (OSS) to some non-EU countries, some The aim is to harmonise the common rules of the countries’ positions regarding amendments to the air system for the security of the passengers, the current legislation about specific measures, the personnel of the sector and of the airport presentation of a new ECAC approved kit to verify infrastructures and to adopt the recommendations and resolutions aimed at prevent unlawful the precision of the devices to detect explosive AND SOCIAL BALANCE 2017 REPORT material, the different interpretations of the interferences, respecting the competences of the legislation about cargo and in particular about the national institution responsible for public order. ENAC discipline of the goods from third countries. 145 Sheet 8.1 ENAC in the international context

ECAC Task Force Security apparatus Facilitation During the periodic meetings of the ECAC Task As regards the implementation of the ICAO Annex 9, Force, where the ENAC participates with its after the verification of the contents by the experts, the results of the several ongoing National Committee for the Facilitation of the air researches carried out by the national authorities transport, the Facilitation National Programme for in the sector of technology for the security, are the civil aviation (1st edition, 4 September 2017) examined; these researches covers all the areas has been adopted and published on ENAC related to the airport infrastructures, the devices to website. To implement the regulation, the ENAC detect explosive material and those to detect Airport Depts. had to set up the Airport weapons or prohibited items. The positive results Committees for the facilitations. of the experimentations processes determine, on At European level, in occasion of the ECAC

INTERNATIONAL ACTIVITY INTERNATIONAL a shared decisional base, the update of the subgroup meeting about passengers with reduced performances and the technological requirements mobility, that took place in Paris the 5 September of the devices on the market by amendments to EU 2017, Italy presented the application “Airport 4 legislation. To be highlighted is the increase of the All”, developed in the airports of the Sardinia inter-european and with USA and Australia Region with ENAC patronage in order to make cooperation in order to define more precisely the the information about flights operability accessible potential threats and harmonise the functionalities in particular to deaf passengers, but not only. and the operational parameters of the devices used for security reasons.

BODY 2017 INTERNATIONAL ACTIVITIES IN THE SECURITY & FACILITATION FIELD Aviation Security Panel: AVSEC/28, Montreal, 29 May-2 June ICAO Aviation Security Symposium: AVSEC2017 - Montreal, 12-14 September ICAO Regional Facilitation Implementation Seminar: Paris, 21-24 November

AVSEC – Air security Committee - Bruxelles: AVSEC/92, 1-2 March; AVSEC/93, 21-22 June; AVSEC/94, 27-28 September; UE AVSEC/95, 9 November Inspection Working Group: 10th Annual Meeting of UE National Auditors - Bruxelles, 19-20 September

AVSEC - Aviation Security Forum: SF/24 - Rome, 11-12 October 2017 TECHNICAL Task Force: TTF/66 - Paris, 1-2 February; TTF/67 - Arezzo, 7-9 June; TTF/68 - Paris, 4-5 October ECAC Facilitation Working Group: FAL/54 - Paris, 12 April; FAL/55 - Barcelona, 20 October Facilitation Sub Group - Passenger with Reduced Mobility - Paris: FAL-PRM sub-grp/59, 14 February; FAL-PRM sub-grp/60, 5 September

Economic and Air Transport Regulation implementation of the above-mentioned directive between the State Members. Airport charges The Market Power Assessment teamwork In 2017, the ENAC contribution to the evaluation elaborated, over the year, two documents of process of the Directive 2009/12/EC about recommendations: “Recommendations on Market airport charges has continued. In particular, in Power Assessment to ensure that economic 2017 ENAC participated in the meetings of the regulation of airport in EU is appropriately new teamwork on Market Power Assessment set

REPORT AND SOCIAL BALANCE 2017 REPORT targeted” and “Practices in conducting Market up at the end of 2016 within the Thessaloniki Power Assessment”; the first one provides

ENAC Forum of Airport Charges Regulators to provide indications about the opportunity to use the recommendations for a correct and homogeneous 146 Market Power Assessment as a tool to evaluate the Sheet 8.1 ENAC in the international context status of an airport real competition and to charges have been published with the Eurocontrol efficaciously address the economic regulation only Circular 2018/01. when the risk of dominant position of the airport In September, ENAC hosted in its Rome managing body has been verified; the latter headquarters, the 56th meeting of the Eurocontrol provides technical indications for a correct Study Group for en route charges. About 100 application of the Market Power Assessment tool experts from the other countries of the Organisation participated. The meeting was in the airport context. important to share and consolidate the Charges for the Air Navigation Services orientations with the European partners in view of The aircrafts that operate within the Italian the preparation of the next reference period of the airspace are subject to payment of one or more Performance Scheme, for which the updating charges in relation to the type of services they activities of the relate regulation are ongoing. benefit: en route charges and terminal charges. ACTIVITY INTERNATIONAL After the publication of the regulation related to Protection of competition the European Single Sky, the EU disciplined the ENAC participated in the team works of the EU new air navigation charges framework, whose Council, in whose context the proposal of principles are included in the Reg. (EC) Regulation related to the protection of competition 550/2004 and with the Reg. (EC) 391/2013 in the air transport sector that abrogate the Reg. instituted a shared charging system. (EC) 868/2004 has been examined. In particular en route charge and terminal charge The goal of the new proposal is to give the State fall within the European regulation about two Members a tool to ensure a fair completion specific charging zones: in the first one there is between the European air carriers and those from the Rome Fiumicino Airport, with more than third countries, redefining the norms to carry out 225,000 movements per year; in the latter there investigations by the Commission and to adopt are the airports of Milan Malpensa, Milan Linate, remedial measures in case of international Venice, Bergamo Orio al Serio with more than obligations violation and procedures that affect 70,000 movements per year. the competition and may create prejudice The terminal charge of the third charging zone between the European air carriers. that includes the airports left, remains under the national legislation. The range of the proposed text is wider than the In the Eurocontrol context, the Extended current one, limited to “protection against Committee for the en route charges represents the subsidies and the unfair practices that provoke a place where the consultation with the users of the damage to the Community’s air carriers”. The new Air Navigation Services provided for by the text leaves the Commission the possibility to national legislation, takes place. The Committee intervene on both the bilateral agreements, in is the Eurocontrol entity that supervises the particular for traffic rights, and the free investments operation of the en route charging system. The circulation, with impact on the relations between representatives of the users’ organisations the State Members and the third countries and on participate in the Extended Committee meetings the competences separation between Commission as observers. The multilateral negotiations take and State Members. place during the June session, when many It is important to notice that a bigger liberalisation countries present their first valuation to calculate of the market access and to air operations carried the cost base for the next year, and in the out by non-EU air carriers in Europe produces November session to discuss the final numbers and to calculate the unit rate for the next year. The relevant economic benefits for both the air

Eurocontrol Permanent Commission later approves transport sector and the service sustainability; so AND SOCIAL BALANCE 2017 REPORT the single-piece charge. it would be appropriate to identify a system to ENAC The unit rates for en route charges and terminal ensure fair competitiveness and air transport market liberalisation at European and global level. 147 Sheet 8.1 ENAC in the international context

ICAO Air Service Negotiation Event aviation and that a combined work is needed to (ICAN2017) promote a gradual modernisation of the system to As regards to the ICAO activities, ENAC in protect the users, has been strongly supported. In December 2017 participated in ICAN2017, addition, the reconsideration of the concept of hosted by the Ministry of Transports and Aviation substantial propriety and effective control of the of Bahamas. companies has been supported, considering these ICAN, at its 10th edition, recorded a wide as an important challenge for a modern Europe. participation of the State Members also this year, All these global agreements, on going and setting itself as an efficient platform to conduct completed ones, are aimed to a gradual opening negotiations about air services, consultations etc. to the investments related to the legislation It has been an important occasion for an convergence.

INTERNATIONAL ACTIVITY INTERNATIONAL international discussion. The list of the 2017 meetings: The forum allowed the participation in debates • Armenia: the agreement text has been agreed that showed the most relevant experiences and and the initialling has been completed. The evolution of the sector, being an excellent agreement has been drafted following the discussion and ideas sharing opportunity. scheme of the agreements aiming at European During ICAN 2017, Italy conducted 12 Common Aviation Area; • ASEAN: considered the cultural differences negotiations obtaining the signing of as many within the ASEAN context and the numbers of agreements; Italy also confronted with five other the involved countries, the negotiations countries about the future air connection continue in positive way thanks to the development and to solve some critical issues. collaboration between the parts; EU External Relations • Azerbaijan: like with Armenia, the draft The process started by the Junker Commission with respects the template of the principles related the “EU strategy for the aviation” presented the 10 to the agreements for a free European shared space. The negotiations are fluctuating but December 2015 and with the release of new there is optimism; mandates to the EU Commission in 2016, became • Qatar: despite a difficult negotiations real with the negotiation of global agreements beginning, the negotiations recorded with: progresses and will continue in 2018; • Armenia • Tunisia: the subscribed agreement, that follows • ASEAN Countries (Brunei, Cambodia, the typical scheme of the sample agreements Philippines, Indonesia, Laos/Lao PDR, Euro-Mediterranean, establishes the gradual Malaysia, Myanmar, Singapore, Thailand, implementation of the EU legislation by Tunisia Vietnam) with a progressive extension of the operations; • Azerbaijan • Turkey: the base for negotiation is a scheme of • Qatar Neighbourhood Agreement and some more • Tunisia time is needed to reach the agreement • Turkey signature. The negotiating lines agreed with the Ministry of The negotiations with Brazil seems to be close to Infrastructures and Transport support an air an end, despite the European transition proposals. transport policy aimed at increasing the The agreement with Ukraine is suspended from the competitiveness by the norms harmonisation and initialling date (28 November 2013) but it is to a gradual opening to the market access respecting be hoped a conclusion.

REPORT AND SOCIAL BALANCE 2017 REPORT the fair competition principles. In this perspective, During 2017 the meetings of the Joint Committees the idea that the EU global agreements are

ENAC have continued. They are verification tools of the fundamental tools to reinforce the competitiveness correct application of the global European air 148 of the entire European industry involved in the civil Sheet 8.1 ENAC in the international context agreements already subscribed with third The EU Commission obtained the mandate to countries. The second day of the celebrations negotiate a side agreement on wet lease and it related to the Open Skies event, occurred in started to discuss the text in October with the Washington on the 10 and 11 July, was American counterpart. dedicated to the Joint committee with USA.

BODY 2017 INTERNATIONAL ACTIVITY ABOUT THE ECONOMIC AND AIR TRANSPORT REGULATION FIELD

Air Transport Regulation Panel: ATRP/14, Montreal, 5-7 July Aviation Data and Analysis Panel: ADAP/2 - Montreal, 28-30 March Forecasting and Economic Analysis Support Group: MDG-FESG/4 -Cambridge Massachusetts, 19-23 June; MDG-FESG/4 ICAO - Genève, 13-17 November ICAO Air Service Negotiation Event (ICAN): Sri Lanka, 4-8 December ACTIVITY INTERNATIONAL ICAO Air Transport Symposium: IATS/3 - Qatar, 16-17 October International Register for Civil Aircraft: London, 19-21 April

Ad-hoc ECAC/EU economic group: ADHOC-ECON/18 - Bruxelles, 16 February; ADHOC-ECON/19 - Paris, 5 May; ADHOC- ECON/20 - Rome, 26 June ECAC ECAC Medium-Term Objectives - Paris EMTO/51, 20 June; EMTO/52, 7 November Economic working group: ECO/5 - Paris,13-14 September Network of Chief Economists: NCE/2 - Paris 7 September

Airport Charges Forum & Working Group on WACC - Weighted Average Cost of Capital: Bruxelles, 27 March; London, 7-8 September; Bruxelles 16-17 November Avia Working Party (EU Council Aviation Group) - Bruxelles: monthly periodical meetings Consultative Forum on EU External Aviation Policy & Aviation Experts Meetings - Bruxelles: 15 February; 8 March; 17 May; 20 October UE Global Agreements (Vertical) and Joint Committee: Aeronautic negotiation for global agreement UE/Armenia - Yerevan, 27- 28 April; UE/ASEAN - Jakarta 17-20 January (2nd session), Helsinki, 3-5 May (3rd session), Singapore 12-14 September (4th session); UE/Azerbaijan - Baku 24-25 January (1st session), Bruxelles 4-5 July (2nd session), Baku 24-25 October (3rd session); UE/QATAR - Doha 28 February - 1 March (2nd session), Bruxelles 2-3 October (3rd session); UE/Tunisia - Tunis 15-16 March (1st session), Bruxelles 22-23 May (2nd session); UE/Turkey - Bruxelles 13-14 February (2nd session), Ankara 10-11 July (3rd session). Joint Committees: UE/Israel - Bruxelles, 24 January; UE/PAESI ECAA - Skopje, 27 March; UE/U.S.A. - Washington, 10-11 July; UE/Moldova - Chisinau, 11 November

Enlarged Committee on Route Charges: CER/108 - Bruxelles, 28-29 June ; CER Study Group - Rome, 21-22 September; CER/109 - Bruxelles, 22-23 November EUROCONTROL Member States’ Volunteers Groups UPP (CN-SG V2) - Bruxelles: 2 February; 2 March; 17 May; 30 June; 4 October Pension Fund - Bruxelles: PFSB/37, 27 March; PFSB/38, 30 May; PFSB/39, 23 October Standing Committee on Finance(SCF) - Bruxelles: SCF/27, 31 January; SCF/28, 11 May; SCF/29, 12-13 October

Environment supersonic, particulate dust emissions, global market based measures to reduce CO emissions, ICAO and ECAC 2 alternative fuels, routes and air navigation services Italy, through ENAC, keeps actively participating optimisation. in the working groups committed to the implementation of CORSIA - Carbon Offsetting The most significant topic is currently represented and Reduction Scheme for International Aviation. by the adoption of CORSIA and by its In particular, this activity is part of ICAO in the implementation. In this sense, a European CAEP - Committee on Aviation Environmental AND SOCIAL BALANCE 2017 REPORT coordination between ECAC and EU Commission Protection and its subgroups dedicated to the most to guarantee a homogenous line and a coherent ENAC relevant topics for the environmental aspects of the answer to ICAO, considering the European aviation: containment of noise and gas, 149 Sheet 8.1 ENAC in the international context

priorities already expressed, has been activated. vision is about reaching a substantial and much Italy is represented also in the coordination groups wider SAF use in aviation by 2050. EuroCAEP e MBM - Market Based Measures EU (measures to reduce CO emission), and it is 2 The last 13 December 2017, the Reg. (EU) aligned with the European partners and the EU 2017/2392 from the EU Parliament and Council Commission on the shared positions connected to has been adopted, amending the Directive the main CORSIA’s critical issues and its 2003/87/EC, with which the EU established a compatibility with the European goals to reduce system to exchange the greenhouse gas share CO emissions and to contain the climate change. 2 emission: EU ETS - European Union Emission The EuroCAEP and MBM groups merged into the Trading System. new ECAC EAEG - European Aviation and The new regulation is aimed at reviewing the

INTERNATIONAL ACTIVITY INTERNATIONAL Environment Working Group. current legislation about the managing system of ICAO organised in Mexico City, in October the air transport CO2 emission, maintaining the 2017, the second CAAF/2 Conference on the current limits of the field of application to the Alternative Fuels (AF), aimed at updating the flights within the European economic space and situation related to the potentialities of the introducing some dispositions in the view of the alternative fuels in the civil aviation and providing implementation, from 2021 of the global guidelines for the future. ENAC participated in it, mechanism CORSIA. representing Italy. The Reg. (EU) 2017/2392 extend to the 31 The Conference ended with the confirmation of the December 2023 the current derogation to the usefulness and importance of the future use of AF/ obligations under the ETS for the flights from/to Sustainable Aviation Fuel (SAF) in order to achieve third countries, unless reviewed, in order to allow the Carbon Neutral Growth goals, inviting the the experience acquisition needed to implement countries to promote the developments of the SAF the CORSIA system and its integration with ETS. compatible with the current distribution system The alignment between the European and global and the financing programmes to make them mechanism represents the most ambitious goal competitive on the market compared to fossil fuels. from now until 2023 and Italy supports, in ICAO The countries have been encouraged to maintain and EU/ECAC context, the environmental goal an active collaboration between them and with the defined in the European strategic Plan in the wider stakeholders, in order to promote the SAF context of international commitment as established development in aviation with equal conditions by the Paris Agreement. compared to other way of transport. The ICAO

BODY 2017 INTERNATIONAL ACTIVITY ABOUT ENVIRONMENT FIELD

Airports and Operations Working Group (CAEP WG2): Sydney, 21-24 March; Stockholm, 27-30 June; Montreal, 27 November- 1 December Alternative Fuel Task Force - Montreal: AFTF/03, 6-10 February; AFTF/04, 4-10 June; AFTF/05 - Brasilia, 21-28 October Committee on Aviation Environmental Protection Steering Group: CAEP11-SG/2 - Montreal, 11-15 September ICAO Conference on Aviation Alternative Fuels: CAAF/2 - Mexico City, 11-13 October Global Market Based Measure Technical Task force - Montreal: GMTF/10, 6-10 February; GMTF/, 5-9 June; Brasilia, 21- REPORT AND SOCIAL BALANCE 2017 REPORT 28 October Noise Working Group (CAEP WG1): Savannah, Georgia (USA), 20-23 March; WG1/3 - Bodo, 12-16 June; Montreal, 6-10 ENAC November 150 growth ofthe improvements andtheuseofnewkindfuels,toachievegoalCarbonNeutralGrowth,whichiszero Volume 4ofICAO,isincludedinthesetmeasurestakenbytogetherwithtechnologicalandoperational CORSIA is applied to all the international flights wholeroutesarebetween Statesthatjoinedthescheme. The CORSIA isapplied toalltheinternational 3. Second phase, from 2027 to 2035 (mandatory participation forallthecountriesinvolvedunlessexemptions). participation Secondphase,from2027to2035(mandatory 3. participation); Firstphase,from2024to2026(voluntary 2. participation); Pilotphase,from2021to2023(voluntary 1. The CORSIAimplementationwillbedoneisthreestages: • differentcriteria: The CORSIAexemptionsconcern inCORSIAvoluntarily. civilaviationactivities,decidedtoparticipate the international In December2017,73ICAOmembers,includingItalyandalltheECACcountries,representing87,7%of • • Implementation of CORSIA - Carbon Offsetting and Reduction Scheme for International Aviation International for and Reduction Scheme ofCORSIA-CarbonOffsetting Implementation C RSIA C ECAC/UE ICAO 3. Aircraftsthatoperateinhumanitarian missions,rescuemissionandfire-fightingmissions. 2. AircraftswithMaximumTake-Off Mass (MTOM) lessthan5.700kg; Contribute to the international aviationactivities:exemptions for Contribute totheinternational .AnindividualRTK -RevenueTonne perkilometrelessthan Kilometres -passengersandgoodstransported 1. following conditions: 1. Air carriers whose yearly emission for international flightislessthan10.000tonsof 1. Aircarrierswhoseyearlyemission forinternational Technical criteria-exemptionsfor: LLDCs-LandlockedDevelopedCountries. 3. SIDS-SmallIsland DevelopingStates; 2. LDCs-LeastDeveloped Countries 1. Socio-economic indicators-exemptionsfor: .AtotalRTK -obtainedaddinguptheRTK country, shareofeach singleparticipating fromthehighest to 2. BODY the lowest-biggerthan90%. 0,5% ofthetotalRTK; CO (teleconference), 16 August; 27-29 August; Paris(teleconference), 5September;Montreal, 10September (teleconference), 1June;MBM-CG/28, 21June;MBM-CG/26-Bruxelles(teleconference), 22February Group- MBM-CG -MarketBasedMeasuresCoordinating Group- EuroCAEP -ECAC/UECoordinating Environmental Forum: EAEG -European andEnvironment Aviation Working Group: Rome, 27-28September ANCAT-AIRMOD/27 - NuisancesCaused Abatement Air Transport - Aircraft NoiseModelling: Seminars onCORSIA-CarbonOffsettingandReductionSchemeforInternational Aviation: Seminar onGreen Airports: 10-11 May 2 emissions from2020,incoherencewiththeCOP21Parisagreementonclimate. NFRM1-Paris, 18-19December - ENVFORUM/1 SGA -Montreal, 29-30November 2017 INTERNATIONAL ACTIVITY ABOUT ENVIRONMENTFIELD Paris (teleconference), 31March;Bruxelles: 2-4July(EuroCAEPandEuroGMTF); Sheet 8.1 ENAC in the international context Sheet 8.1ENACintheinternational Paris: MBM-CG/25(teleconference), MBM-CG/27 2February; scheme, thatwillrepresenttheAnnex16, General AssemblyinOctober2016.This resolution A39-3adoptedfromthe39 due tocivilaviationprovidedforbytheICAO compensate andreducethe schemeto CORSIA isaninternational AG1-Bruxelles(EASAOffice), 6-7December EAEG/1 - the countriesthatin2018recordboth ANCAT-AIRMOD/26, Zurich15-16March; CO Bonn, 3-6 April; Montreal, 2 ; CO 2 emissions th ICAO 151 ENAC REPORT AND SOCIAL BALANCE 2017 INTERNATIONAL ACTIVITY 152 ENAC REPORT AND SOCIAL BALANCE 2017 INTERNATIONAL ACTIVITY requirement) buyingonthemarketaquantityofemissionunit(1unit=1ton verification system(MRVVerification), -Monitoring,Reporting, whosegoalistocollectthedataofyearly and home state.Then,thestatewillhavetosenddataICAOCORSIAestablishedamonitoring,reporting flightandcommunicatethemtotherelative monitoringtheemissiondataoftheirinternational will havetostart thepilotphase 2019,alltheaircarriersofCountriesparticipating will beusedinCORSIA.From1January the environmentprotectionalsoinothereconomy’s areas.OnlytheemissionunitsthatmeetICAOrequirements Sheet 8.1 ENAC in the international context Sheet 8.1ENACintheinternational growth. project implementation will be revised by the Council, considering the impact in terms of international traffic ofinternational project implementationwillberevisedbytheCouncil,consideringimpactinterms threeyears (compliancecycle)theCORSIA adoptionwilltakeplacewithinJune2018.From2022,every formal September 2017validatedtheCORSIAPackagetechnicalanalysiscurrentlyunderapprovalbyCouncil.The the Annex16Vol. Documents).TheSteeringGroupMeetingCAEPin IV+ImplementingElementsSupporting of implement andmanageCORSIA,besidemanualsguideinasingledocument,theCORSIAPackage(part approval expectedinJune2018.In2017,theICAOSecretariatfinalisedentiredocumentsneededto ICAO secretariatsentattheendofyearStateLettertoStatesaskingforcomments,achievefinal CAEP inSeptemberandtheICAOcouncilNovemberapproveddraftofCORSIApackage study. Asindicatedinthefollowingroadmap,developingtimeofprocesshavebeenextremelytight.The FuelTask(Alternative hasdonetheCORSIAimplementation Force),inwhichENACrepresentativesparticipate the CAEPandrelatedteamworkGMTF(GlobalMarket-BasedMeasuresTask Force)andCAEPAFTF compensate willuseaunit,ithavetobedeletedfromtheRegistriesandneverusedagain.ICAOthrough Monitoringofthefuelusedbyeachflightincludedinschemeandcalculation of therelated • 2021willbecalculated.Thesystemcomponentsare: be compensatebytheaircarriersfrom1January average emissionsoftheentiresectorinperiod2019-2020.Comparedtowhatexceeding the operatorsrespectrequirementsfor theEmissionUnitscontrolandtoverifythat implementation anddevelopmentofthenationalregistrieswillpermit managedbyICAOand national registries.Thestatemembers’ It hasbeenestablishedtocreateaCentralRegistry Thedataverification. • oftheemissionstransmittedbyaircarrierstoStatesandICAO; reporting Information • system’s scopeisthatalltheaircarriersoperatingtheseroutescompensate CO to theirsystems); modifications emissions (5differentmethodsofcalculationinordertolettheaircarriersnotmakeimportant 2 emissions of the international civilaviationincludedintheschemeandcomparethemtobaseline, emissions oftheinternational CO 2 reduction established by CORSIA. Every timeanaircarrierto reduction establishedbyCORSIA.Every CO 2 ), resultingfromprojectsfor CO 2 emissions (offsetting CO 2 Sheet 8.1 ENAC in the international context

CORSIA Road Map

Preparatory actions* Baseline Period 2018 2019 2020

Emissions Monitoring Plan CO2

Fill in the 2019 AO EMP with the Emissions CO2

Send Approve 2019 emission Verification ACTIVITY INTERNATIONAL data Report EMP EMP 28/02 30/04 30/09 30/11 30/05

Analyse the EMP Emissions Monitoring Plan and establish a data scale

STATE 31/08 01/08 31/12 30/06 Obtain 30/06 Send and use AO list 30/04 31/05 the AO list 30/11 30/11 31/12 AO list Method of calculation Notify the participation Obtain and use the AO list Obtain and use the States list Approve EMP and send the data ICAO CORSIA CENTRAL REGISTRY

ICAO Data/ info Report Data/ info Report Data/ info Report fill in + public fill in + public fill in + public

* Strongly recommended. REPORT AND SOCIAL BALANCE 2017 REPORT ENAC

153