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2017 Iata Strategic Partner Special AIRLINES INTERNATIONAL INTERNATIONAL IATA STRATEGIC PARTNER IATA STRATEGIC PARTNER SPECIAL 2017 PARTNER STRATEGIC IATA SPECIAL A guide to aviation industry suppliers 2 017 Headline sponsor P01 OFC-64 OBC IATA SP Guide 2017_Front_Covers_v1gh.indd 1 28/03/2017 08:08 Energising Skies Bharat Petroleum Corporation Ltd. Aviation Business Unit Plot no. A-5&6, Sector-1, Noida (UP)-201301, India Phone No. 0120-2474480/82 Fax No. 0120-2474481/83 www.bharatpetroleum.in email : [email protected] P02-05 IATA SP Guide 2017_Contents_Foreword_v2.indd 2 28/03/2017 08:09 IATA STRATEGIC PARTNER SPECIAL CONTENTS 06-07 Help shape aviation’s future: The IATA Strategic Partnerships program helps bring suppliers’ wide-ranging expertise to the world’s airlines 08-09 A global market: Aviation’s worldwide reach is captured in this infographic 10 -13 Get the most from your strategic partnerships: TIps for developing and managing relationships with partners 14-17 Q&A: Airline profi tability is on the up again. What developments can airlines make and how can they sustain and build their businesses? 18-25 Company profi les: JR Technologies, Mainami Kuko Service Company, Teijin Aramid, Narita International Airport Corporation 26-62 IATA Strategic Partners: Listed by area of aviation expertise Headline sponsor 3 PP02-0502-05 IIATAATA SSPP GGuideuide 22017_Contents_Foreword_v2.indd017_Contents_Foreword_v2.indd 3 228/03/20178/03/2017 008:098:09 P02-05 IATA SP Guide 2017_Contents_Foreword_v2.indd 4 28/03/2017 08:09 FOREWORDS A FORCE FOR GROWTH ALEXANDRE DE JUNIAC, Director General and CEO, IATA viation is the business of freedom improving the passenger experience, and and that business spans a tremendous modernizing distribution. Arange of innovative companies and IATA’s Strategic Partners have played organizations who are committed to enhancing key roles in vital industry programs such air connectivity and giving passengers the as Simplifying the Business initiatives, New freedom to explore, trade, study, and meet Distribution Capability, Fast Travel and more. loved ones around the world. These transformational projects can only be The IATA Strategic Partnerships program achieved if the aviation value chain is aligned. is a platform for industry collaboration that I extend my thanks to the 420 Strategic brings together many of these businesses. This Partners for contributing so much to our industry. Strategic Partners Guide has been produced Together, our work is creating more value and to profi le those organizations that see the value making aviation an ever safer, more secure, in working with IATA and its members to help effi cient and sustainable industry. drive industry change. For 26 years, the Strategic If you are not yet an IATA Strategic Partner, Partnership community has worked alongside I invite you to join us. The thought leadership the IATA membership to address aviation’s provided by our partners is an essential part of most pressing issues—including safety, security, our work for a stronger aviation industry. DELIVERING EXCELLENCE GEORGE KHAIRALLAH, President, JR Technologies ur industry is poised for a fundamental differentiation and increased passenger loyalty. change in distribution technology, Speed to market is also critical, agility to O driven by an unprecedented change system components or integrate them requirement for agility in airline product with other components is a must, and full modeling. The issue is not that airlines must supplier control over what is offered, ordered, adapt to change, it is rather that airlines need delivered, and paid, is built into our systems. to predict and deliver what each passenger JR Technologies does not work alone. needs at the right time and the right place. We have partnered with several major players Here at JR Technologies, the core principle in our industry to deliver everything from pricing, underlying all of our product development, to NDC-enabled retailing, to payment solutions. is that in order for an airline to maintain and Partnering with JR Technologies will give increase its revenues, the airline must shift you access to the best problem-solvers in our its focus towards a retailing strategy giving industry and a coordinated approach to your it access to new revenue streams, brand NDC transformation. 5 P02-05 IATA SP Guide 2017_Contents_Foreword_v2.indd 5 28/03/2017 08:09 IATA STRATEGIC PARTNER SPECIAL HELP TO SHAPE AVIATION’S FUTURE The IATA Strategic Partnerships program helps bring suppliers’ wide-ranging expertise to the world’s airlines areas, its objectives were to pool LET’S GROW TOGETHER resources and expertise, support IATA and its initiatives, and assist in the Strategic Partners are the only development, implementation and non-airline businesses to have the promotion of industry standards. opportunity to attend the IATA AGM Today, SP has grown into a and network with the CEOs and top managers community of more than 400 partners of our member airlines. I urge you to investigate worldwide, sharing ideas and the potential of this unique program and forge collaborating to improve aviation new and effective partnerships for a safer, more practices and technology. profi table and more sustainable aviation industry. This forward-thinking program focuses ALEXANDRE DE JUNIAC, IATA Director General on more than 40 areas of involvement, and CEO. covering a comprehensive range of industry activities. Members contribute to the efforts ATA, the International Air Transport of more than 100 work groups and task Association, is the trade association for the forces. This collaborative force has greatly Iworld’s airlines. IATA represents 265 airlines enhanced the quality of IATA standards over — this equates to 83% of total air traffi c. We the years. Initiatives developed in conjunction support many areas of aviation activity and with Strategic Partners have delivered help formulate industry policy on critical issues. countless operational effi ciencies and safety We do this with a unique global approach enhancements for airlines. rooted in nearly seven decades of history. Strategic Partners have also benefi ted, A quarter-century ago, there was little formal receiving intelligence on key opportunities dialogue between the airline industry and its by participating in workgroup and task force service providers on the issue of setting vital discussions. Creating a forum for cooperation industry standards. has been a win-win solution for all stakeholders. IATA recognized this untapped potential, IATA and its Strategic Partners continue to given that suppliers represented a vast reservoir work together to forge a stronger future for the of technical knowledge. air transport industry. In 1990, IATA and nine founding members The IATA SP program is your opportunity to joined forces to create the Strategic Partnerships have a stake in shaping the air transportation (SP) program. Focused on only a few strategic industry’s future. The program allows you to 6 P06-07_HelpToShape.indd 6 28/03/2017 08:10 STRATEGIC PARTNERSHIPS contribute to the development of innovative international thought leaders and decision- solutions to industry challenges, and get an makers insider’s view of aviation’s strategic plans and Staying abreast of industry trends play a role in their implementation. Positioning your company as a supplier As an IATA Strategic Partner expect to drive of choice policy and effect real change. Help to lower the industry’s impact on the environment, improve Membership in the IATA Strategic Partnerships the passenger experience, increase airline and program provides much more than taking airport effi ciency, reduce travel-chain costs… part in various work groups, gaining fi rst-hand the opportunities are as big as the challenges insight into airline priorities and benefi ting from we face! exclusive access to important developments. The program also provides opportunities to As an IATA Strategic Partner you will: raise your profi le with potential new clients and Help defi ne the industry’s roadmap for position your company as a supplier of choice innovation to the aviation industry. In addition, you will be Contribute to standards improvement and recognized as a valuable supporter of IATA and development the air transport industry, giving you an edge Have a voice at the decision-making table over your competition. Be an active part of new solutions development and delivery Tangible benefi ts include: Share your expertise with other aviation Use of the IATA Strategic Partnerships logo on leaders and make your mark on the industry your website, business card, etc. A listing in the IATA Strategic Partnerships The IATA SP program provides an invaluable online directory platform for members to collaborate with other The posting of your press releases on the IATA aviation leaders on mutual concerns and Strategic Partnerships website emerging issues. The ability to publish your articles in the We provide unique forums where you can quarterly IATA Partner Brief share ideas and information, strengthen Raising your profi le in the industry strategic business connections and shape The growth of your business industry standards affecting your products and services. Program areas of expertise Hear about the needs of airlines directly As a member of our SP program, you will from the executives who lead them and gain a become an infl uential key player in your fi eld deeper understanding of how to best serve of expertise and help bring new solutions to the the industry. world of air transport. Whether your
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