Agenda Meeting: Safety, Sustainability and Human Resources Panel Date: Wednesday 10 February 2021 Time: 10.00am Place: Teams Virtual Meeting Members Kay Carberry CBE (Chair) Bronwen Handyside Dr Nina Skorupska CBE (Vice-Chair) Dr Mee Ling Ng OBE Cllr Julian Bell Mark Phillips Copies of the papers and any attachments are available on tfl.gov.uk How We Are Governed. To maintain social distancing in the current circumstances, the meeting will be held by videoconference or teleconference. The meeting remains open to the public, except for where exempt information is being discussed as noted on the agenda, as it will be webcast live on the TfL YouTube channel A guide for the press and public on attending and reporting meetings of local government bodies, including the use of film, photography, social media and other means is available on www.london.gov.uk/sites/default/files/Openness-in-Meetings.pdf. Further Information If you have questions, would like further information about the meeting or require special facilities please contact: James Varley, Secretariat Officer, 020 7983 4613; email: [email protected]. For media enquiries please contact the TfL Press Office; telephone: 0343 222 4141; email: [email protected] Howard Carter, General Counsel Tuesday 2 February 2021 Agenda Safety, Sustainability and Human Resources Panel Wednesday 10 February 2021 1 Apologies for Absence and Chair's Announcements 2 Declarations of Interests General Counsel Members are reminded that any interests in a matter under discussion must be declared at the start of the meeting, or at the commencement of the item of business. Members must not take part in any discussion or decision on such a matter and, depending on the nature of the interest, may be asked to leave the room during the discussion. 3 Minutes of the Meeting of the Panel held on 4 November 2020 (Pages 1 - 8) General Counsel The Panel is asked to approve the minutes of the meeting of the Panel held on 4 November 2020 and authorise the Chair to sign them. 4 Matters Arising and Actions List (Pages 9 - 14) General Counsel The Panel is asked to note the updated actions list. 5 Quarterly Safety, Health and Environment Performance Report (Pages 15 - 68) Chief Safety, Health and Environment Officer The Panel is asked to note the report. 2 6 Operational Incidents on the Tram Network: August - October 2020 (Pages 69 - 74) Chief Safety, Health and Environment Officer The Panel is asked to note the paper. 7 Elizabeth Line Safety Update (Pages 75 - 78) Chief Safety, Health and Environment Officer The Panel is asked to note the paper. 8 Bus Driver Welfare (Pages 79 - 90) Managing Director, Surface Transport The Panel is asked to note the paper. 9 Bus Safety Programme and Driver Health and Wellbeing (Pages 91 - 100) Managing Director, Surface Transport The Panel is asked to note the paper. 10 Sustainability in TfL Buildings (Pages 101 - 112) Director, Commercial Development The Panel is asked to note the paper. 11 TfL Carbon Reduction Priorities (Pages 113 - 128) Director, City Planning / Chief Safety, Health and Environment Officer The Panel is asked to note the paper. 3 12 Human Resources Quarterly Report (Pages 129 - 140) Chief People Officer The Panel is asked to note the report. 13 TfL Viewpoint Survey Results 2020 (Pages 141 - 158) Chief People Officer The Panel is asked to note the paper. 14 Enterprise Risk Update - Inability to support new ways of working (ER10) (Pages 159 - 164) Managing Director, Customers, Communication and Technology The Panel is asked to note the paper and the exempt supplemental information provided on Part 2 of the agenda. 15 Members' Suggestions for Future Discussion Items (Pages 165 - 170) General Counsel The Panel is asked to note the forward programme and is invited to raise any suggestions for future discussion items for the forward programme and for informal briefings. 16 Any Other business the Chair Considers Urgent The Chair will state the reason for urgency of any item taken. 17 Date of Next Meeting Wednesday 30 June 2021 at 10.00am 4 18 Exclusion of Press and Public The Panel is recommended to agree to exclude the press and public from the meeting, in accordance with paragraphs 1 and 2 of Schedule 12A to the Local Government Act 1972 (as amended), in order to consider the following items of business. 19 Enterprise Risk Update - Inability to support new ways of working (ER10) (Pages 171 - 176) Exempt supplemental information relating to the item on Part 1 of the agenda. 5 [page left intentionally blank] Agenda Item 3 Transport for London Minutes of the Safety, Sustainability and Human Resources Panel Teams Virtual Meeting 10.00am, Wednesday 4 November 2020 Members Kay Carberry CBE (Chair) Dr Nina Skorupska CBE (Vice Chair) Bronwen Handyside Dr Mee Ling Ng OBE Mark Phillips Executive Committee Staynton Brown Director of Diversity, Inclusion and Talent Howard Carter General Counsel Lilli Matson Chief Safety, Health and Environment Officer Tricia Wright Chief People Officer Staff Christina Calderato Head of Transport Strategy and Planning (from 11.30am) (for 9 and 10) George Clark Director of Engineering Tom Cunnington Head of Buses Business Development (for item 6) Katherine Drayson Principal City Planner (for Item 9) Lucy Hayward-Speight Strategy and Planning Manager (for Item 10) Claire Mann Director of Bus Operations Dr Sam Phillips Head of Health and Wellbeing (for Item 6) Stuart Reid Head of Insights and Direction Mike Shirbon Head of Integrated Assurance James Varley Secretariat Officer Also in attendance Shirley Rodrigues Deputy Mayor for the Environment and Energy 46/11/20 Apologies for Absence and Chair's Announcements The Chair welcomed everyone to the meeting. TfL’s meetings now fell within the Flexibility of Local Authority Meetings Regulations 2020 and the meeting was being broadcast live on YouTube. An apology for absence had been received from Cllr Julian Bell. Andy Lord, Gareth Powell and Alex Williams were not available, and George Clark, Claire Mann and Christina Calderato were attending in their places (respectively). The Chair reminded those present that safety was paramount to TfL and encouraged Members to raise any safety issues during discussions on a relevant item or with TfL staff after the meeting. Members confirmed there were no safety matters they wished to raise, other than those to be discussed on the agenda. Page 1 47/11/20 Declarations of Interests Members confirmed that their declarations of interests, as published on tfl.gov.uk, were up to date and there were no interests that related specifically to items on the agenda. 48/11/20 Minutes of the Meeting of the Safety, Sustainability and Human Resources Panel held on 9 September 2020 The minutes of the meeting of the Panel held on 9 September 2020 were approved as a correct record. 49/11/20 Matters Arising and Actions List The Panel was informed that 10 locations, all with welfare facilities, were currently used for remote sign-in for bus drivers. Consultation with Unite the Union on the provision of remote sign-in had been positive. The Panel noted the Actions List. 50/11/20 Quarterly Safety, Health and Environment Performance Report Lilli Matson, George Clark and Claire Mann introduced the report, which provided an overview of safety, health and environmental performance for London Underground, TfL Rail, Surface Transport (including London Overground) and Crossrail for Quarter 2 2020/21 (28 June – 19 September 2020). Since the last update to the Board in October 2020, another member of staff had tragically died as a result of Covid-19 infection. This brought the total to 46 colleagues from TfL and partner organisations who had passed away in service from Covid-19. The thoughts of the Panel Members and staff were with all those affected. The number of journeys taken remained suppressed as a result of the public health situation. The second national lockdown was due to commence on 5 November 2020. TfL continued to do everything it could to make sure the network was a safe as possible for customers and staff. It had engaged Imperial College to monitor cleanliness and assist with identifying issues and targeting mitigating actions. There had been an increase in the level of workplace violence and aggression since the previous quarter. Over half of the police-reported incidents were targeted at bus drivers. It was acknowledged that the capacity restrictions impacted in the relationship between diver and passengers. Drivers were aware that their role was the safe driving of the bus and that they were not responsible for enforcement activities, which were covered by the Compliance, Policing and On-Street Service Directorate (CPOS). It would be confirmed if the work of the CPOS team, including successful prosecutions, were communicated to staff and the public. [Action: Lilli Matson / Siwan Hayward] Page 2 Injury rates on buses had increased from the previous quarter, although absolute numbers were lower than the same quarter last year. The injuries were mainly in the slips, trips and falls category; it was thought that customers may not be using safety equipment, such as handrails and poles, due to concerns about Covid-19 transmission. The communication of safety information and assurance would be enhanced to influence behaviour and an update would be provided to a future meeting. [Action: Gareth Powell / Claire Mann] On 21 June 2020, a southbound train ran past a signal at danger and on through two sets of points, ending up on the northbound track, 23 metres from a Metropolitan line train that was stationary at the platform at Chalfont and Latimer station. The train was operated by Chiltern Railways and the signalling was controlled by London Underground. London Underground had worked closely with Chiltern Railways on its investigation, which was looking at Chiltern’s management, communications and the actions of the driver.