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Apple Supplement - RDP Clients Page 1 of 24 Table of Contents A Apple User Supplement How to Select and Install Suitable RDP Clients on Apple devices including Mac, iPad and iPhone 06/14/14 Apple Supplement - RDP Clients Page 1 of 24 Table of Contents A. Introduction..........................................................................................3 1. Overview...........................................................................................3 2. Remote Desktop Protocol (RDP).............................................................3 3. Selecting an RDP Client........................................................................3 a. Operating Systems...........................................................................3 b. Features.........................................................................................4 c. Comparison.....................................................................................4 d. Recommendations............................................................................5 B. For Apple Desktop and Laptop Computers..................................................6 1. 2X RDP for Mac OS X...........................................................................6 a. Installing 2X RDP on Mac OS X...........................................................6 b. Running 2X RDP on Mac OS X............................................................9 2. Microsoft Remote Desktop for Mac OS X................................................10 a. Installing Remote Desktop on Mac OS X.............................................10 b. Running Remote Desktop on Mac OS X..............................................13 c. Using Remote Desktop to print to local folder on Mac OS X...................15 C. For Apple Mobile Devices.......................................................................18 1. 2X RDP for iOS..................................................................................18 a. Installing 2X RDP on iOS.................................................................18 b. Running on iOS..............................................................................21 Acknowledgement With thanks to Bob Eagles for taking the worm out of the Apple for us! 06/14/14 Apple Supplement - RDP Clients Page 2 of 24 A. Introduction 1. Overview This document explains how to access the BCMCtutor program from an Apple device, e.g. a MacBook or an iPad. (The same general principles also apply to other non-Windows devices, such as Android smartphones, although implementation details will vary.) To access the BCMCtutor program, which runs on a Windows server in the cloud, you need to have an “RDP Client” application on your local device. RDP client applications are widely available but their features vary. This document explains what to look for when choosing an RDP client for your device, and how to go about installing and running it. 2. Remote Desktop Protocol (RDP) An RDP client uses Remote Desktop Protocol (RDP), a proprietary protocol developed by Microsoft, to log into a remote server and present the remote session as if it were actually running on the local device. More information on RDP can be found at http://en.wikipedia.org/wiki/Remote_Desktop_Protocol. All versions of the Windows operating system (Windows XP and later) include RDP client software, making it easy for Windows users to run sessions on other Windows computers. For non-Windows devices, you must first download and install an RDP client 3. Selecting an RDP Client RDP Client software is available from numerous sources, most of them free. Select one that matches the operating system of your device and that includes the features that are most important to you. a. Operating Systems For any Apple device, the operating system will be either: Mac OS X – for desktop and laptop computers iOS – for Mobile devices (iPad, iPhone and iPod Touch) You will need an RDP Client that is designed for your operating system and is compatible with the version of that operating system that you have on your device. 06/14/14 Apple Supplement - RDP Clients Page 3 of 24 b. Features Any RDP client provides the ability to launch a BCMCtutor session, enter your data, generate reports and view your data and reports online. Specific RDP clients may offer additional features, including: Ability to launch BCMCtutor on connection. This bypasses the Windows desktop on the remote server and takes you straight into a BCMCtutor session, resulting in significant time savings if you use BCMCtutor frequently. Ability to share (or “redirect”) a local printer. In theory this would allow you to print BCMCtutor reports directly to a designated printer on your local device or network. Note: we have not yet tested an RDP client for either iOS or Mac OS that has this feature. Ability to share (or “redirect”) a local folder. Allows you to drop BCMCtutor reports in pdf format (using the CutePDF printer on the remote server) directly into a designated folde on your local device. This is invaluable for sharing BCMCtutor recommendatios with your healthcare provider. Note: we have not yet tested an RDP client for iOS that has this feature. Most other features found in RDP clients are common to all those we have tested or are not essential in the context of BCMCtutor. c. Comparison A comprehensive listing of RDP clients currently available for all operating systems can be found at http://en.wikipedia.org/wiki/Comparison_of_remote_desktop_software, but here is a simplified comparison of a few clients that we have tested on Apple devices. Remote Desktop 2X RDP CoRD AccessToGo Vendor Microsoft 2X Software Ltd (open source) Ericom http://microsoft.c http://2x.com http://cord.Source http://ericom.com om Forge.com Mac OS iOS Mac OS iOS Mac OS iOS Mac OS iOS OS Supported Y Y Y Y Y* N N Y OS Version tested 10.6.8 7.1.1 10.6.8 7.1.1 10.6.8 7.1.1 on Client version 8.0.5 8.0.5 11.0.18 11.0 0.5.7 2.2.0 tested 97 06/14/14 Apple Supplement - RDP Clients Page 4 of 24 Remote Desktop 2X RDP CoRD AccessToGo Price Free Free Free Free Free Free Available in App Y Y Y Y N Y store Launch N N Y N N Y BCMCtutor on connection? Share a local Y N N N Y N folder? Share a local Y** N Y** N N N printer? * CoRD is currently available for Mac OS 10.8 and earlier, but not yet for the latest version (10.9 Mountain Lion) ** these RDP clients claim the ability to “forward printing devices”, but our attempts to use this feature to print directly to a local printer have not been successful. d. Recommendations For routine data entry and review, 2X RDP is the most user friendly of those tested, is available for all Apple devices, and although only the Mac OS version provides the convenience of launching BCMCtutor on connection we found that AccessToGo's advantage in that regard outweighed by 2X RDP's overall ease of use. To access BCMCtutor reports, you need a client that can share local folders and in the Apple arena this currently this requires Mac OS (i.e. a desktop or laptop). Microsoft Remote Desktop and CoRD are both good choices, but note that CoRD is not yet available for Mac OS X 10.9. In summary: Task Apple desktop/laptop (Mac OS) iPad/iPhone/iPod Touch (iOS) Routine data entry 1. 2X RDP 1. 2X RDP and review 2. Microsoft Remote Desktop 2. AccessToGo 3. CoRD Printing reports to 1. Microsoft Remote Desktop (Not available) local folder 2. CoRD Illustrated instructions for installing several of these RDP clients are provided in the rest of this document. If you choose to install a different client you should still find the information here representative. 06/14/14 Apple Supplement - RDP Clients Page 5 of 24 B. For Apple Desktop and Laptop Computers The following instructions require you to be running Mac OS X version 10.6.8 (Snow Leopard) or later. If in fact you are still running the older 10.5.8 (Leopard), we suggest you download and install the Microsoft Remote Desktop Connection Client for Mac from http://www.microsoft.com/en-us/download/details.aspx?id=18140. Use the same login details as provided for Microsoft Remote Desktop for Mac OS X at step 6 on page 12 of this document. 1. 2X RDP for Mac OS X a. Installing 2X RDP on Mac OS X Install the RDP client software from the App Store. Step Illustration 1) Start the the App Store application and search for “2x”. Select the application called “2X Client RDP”. 2) Click on the button labeled “Free” to download the application. 06/14/14 Apple Supplement - RDP Clients Page 6 of 24 Step Illustration 3) Click on the button labeled “Install App” to install on your Mac. 4) Run the application. The 2X icon will appear in the dock at the bottom of your screen. (Optionally, right-click on this icon, select “Options >” and then “Keep in Dock”.) 5) You will be invited to add a new connection. Click on “Add”. 6) Click on “Standard RDP (Free)” 06/14/14 Apple Supplement - RDP Clients Page 7 of 24 Step Illustration 7) Configure the fields as described below (leaving all others at their default values). In the Connection tab: Primary Connection: 54.235.168.21 Alias: IDC Username: IDC Logon Automatically: checked Password: odc7 Save Password: checked 8) In the Display tab: Size: 1280x768 9) In the Programs tab: Start the following program on connection: checked Program path and file name: C:\BCMCids\BCMCtutor\Diabetes\BC MCtutor.exe Start in the following folder: C:\BCMCids Click on “OK” 06/14/14 Apple Supplement - RDP Clients Page 8 of 24 Step Illustration 10)An RDP connection named “IDC” will now be listed in your 2X Client. Note: if you do have not configured this connection correctly at the first attempt, you may make adjustments by selecting the connection and then clicking on the toolbar button “Connection Properties” 11)Optionally, right-click on this connection and select “Create Shortcut on Desktop”. b. Running 2X RDP on Mac OS X Step Illustration 1) Double-click on the IDC connection in the 2X client (or on the corresponding desktop shortcut if you chose to create one). A security warning will appear. Optionally check the box “Do not show this message again”. Click on “Continue”. 2) An identity verification warning will appear. Click on “Continue” 06/14/14 Apple Supplement - RDP Clients Page 9 of 24 Step Illustration 3) The BCMCtutor progam will run.
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