THE BUSINESS APP CASE STUDY BOOK
Stories behind some of the most successful business apps ever developed By Regalix, Inc. Contents
01 02 Productivity Business Utility 5-120 121-231
06 AutoCAD 360 122 VIP Access 11 2X Client RDP/Remote Desktop 127 GoPayment 16 DocuSign Ink 132 QuickBooks Online for iPad 21 mGRC 137 ICM Mobile 26 StarPhone 142 Enterprise Connect 2013 Mobile App 31 Appian Mobile BPM 147 Square Register 36 Project Planning Pro 152 Tableau Mobile 41 Safety, Audit & Inspection Form Builder 157 New Relic for iOS 46 Harmony Strategy & Tactics System 162 SunOpps Lite 51 Intuit Field Service Management Mobile 167 mORE Power - Solar Panels Monitoring App 56 Sendinc 172 AirWatch Mobile Device Management 61 Mynd Calendar 177 Webalo 66 VMware Mobile Knowledge Portal 182 Snap by Infusionsoft 71 Divide 187 Documents To Go® Standard 76 ZenDay 192 S&OP Analytics 81 bigtincan hub 197 MobileDay 86 CloudOn 202 Black & Veatch 91 ServicePal 207 Solar/Channel 96 Results 212 NQ Mobile Vault 101 GageIn 217 App Genie 106 2013 Corporate Meetings Summit Event App 222 SilverShop 111 Teambox 227 Kivox app 116 Fleksy Contents Contents
03 04 Management Finance 232-257 258-283
233 Good for Enterprise 259 The Next Generation Fidelity App for 238 Good Collaboration Suite iPhone and iPad 243 Egnyte 264 TriNet Expense 248 Appulse 3.0 269 Coupa Mobile 253 SHECA 274 Adaptive Discovery 279 Cloud CFO for Small Businesses
Contents Contents
05 06 Social Business Others 284-314 315-330
285 Ocutag Snap 316 bankaroo mobile 290 MUSEUM NFC 321 DropLocker 295 Voxer Business 326 Virtual Fit Showcase 300 CityAge 331 Twine 305 DreamPro Social Real Estate for Agents & Brokers 310 Perch - Small Business
Contents Productivity
06 AutoCAD 360 11 2X Client RDP/Remote Desktop 16 DocuSign Ink 21 mGRC 26 StarPhone 31 Appian Mobile BPM 36 Project Planning Pro 41 Safety, Audit & Inspection Form Builder 46 Harmony Strategy & Tactics System 51 Intuit Field Service Management Mobile 56 Sendinc 61 Mynd Calendar 66 VMware Mobile Knowledge Portal 71 Divide 76 ZenDay 81 bigtincan hub 86 CloudOn 91 ServicePal 96 Results 101 GageIn 106 2013 Corporate Meetings Summit Event App 111 Teambox 116 Fleksy Productivity AutoCAD 360 Autodesk, Inc. AutoCAD 360
Brief:
In the past, architects, contractors and building owners carried large and numerous blueprints out into the field. This was cumbersome and not very efficient, especially when they had to update the plans with edits and modifications. The advent of DWG files, removed much of their problems. However, DWG files have some major drawbacks. They can be large and complicated and may pose problems while opening in certain devices.
To overcome the shortcomings associated with DWG files, Autodesk decided to develop an app to help users can view, create, edit, and share CAD drawings anytime, anywhere, and from any device. AutoCAD® 360 is a free cloud-based CAD app which provides essential tools for sketching and documenting, and enables users to redline drawings on-site, document as-builts, and share DWG™ drawings. Though the app is designed to be used by businesses of all sizes, it is especially useful for small businesses that need to be mobile, flexible and communicate in real-time with contractors, vendors and customers.
App Name: AutoCAD 360 App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
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Challenges:
Viewing and editing a drawing requires fair amount of computing power that is typically available on well-equipped PCs. On this count the biggest challenge was to pair the functionality down in the right ways to keep the mobile version useful, simple, and not cluttered with functionality. At the same time the developer had to ensure the presence of all the key tools that would enable a great cloud-based CAD experience. The other challenge was to take into consideration the subset of AutoCAD tools that mobile users would need. On the design front the challenge was to build an interface that would give users a feel like that they were still working in AutoCAD, but with the ease of use of a mobile device.
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Solution:
While developing AutoCAD 360 (originally known as AutoCAD WS), Autodesk developed the base code with C++ to enable easy porting to different mobile OS platforms. The company focused on developing a technology that would enable customers to enjoy high quality viewer and editor and at the same time take advantage of the unique features of a mobile device like touch screen, GPS and front-end and back-end cameras.
The developer has broken the app’s functionality into three areas: viewing, editing and sharing. With the viewing section a user can view 2D and 3D DWG drawings stored in the AutoCAD 360 online account. One can see all aspects of a drawing including layers, external references, and image underlays, and use the multi-touch zoom to navigate around. The edit feature helps one to draw and edit shapes, scale, move, and rotate objects, and add text annotations before saving it on AutoCAD 360 workspace. The sharing option can be used to share designs directly from the app, print remotely from one’s device or plot designs to PDF or DWF to share via email. The paid AutoCAD360 Pro Subscription provides a user access to advanced features like larger file size support, connectivity to third- party storage (including Dropbox, Box and more), advanced layer management, etc.
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Results:
After its launch the app has met with phenomenal success over the world with 500,000 downloads taking place in the first month itself. Within one year AutoCAD 360 had more than 1 million users. Today, the free and paid versions of the app together make for 13 million users across all mobile platforms (iOS, Android and Kindle). The app has been downloaded in more than 155 countries and so far over 40 million files have been uploaded to the system. By simplifying and democratizing the use of AutoCAD desktop, AutoCAD 360 is now being used by people who are not traditional or professional CAD users.
13 million Overall Downloads 500000 First month downloads 155 countries Downloaded in
Social network size: Over 250,000 Facebook followers 220,000 downloads Maximum downloads in a day
Regalix© / www.svbaawards.com /10 2X Client RDP Remote Desktop 2X Software Ltd Remote Desktop Client
Brief:
Remote working has brought about a transformational change in the business landscape. Workers now have the freedom to choose their place and time of work. As organizations begin to embrace this concept, they need to ensure secure and anytime availability of enterprise applications from remote work locations.
The 2X Client for RDP / Remote Desktop is an innovative solution developed to address this need. With this app, people can use their home PC/Tablet to access files on work PCs and connect on different operating systems including iPad and iPhone. The app also connects to 2X Applicationserver XG to seamlessly run published Windows applications on all major virtual desktop infrastructures. The app has been developed with the objective of providing users a new level of flexibility to meet their growing mobility needs.
App Name: 2X Client RDP/Remote Desktop App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
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Challenges:
On the technological front, the development team had to take on several challenges to tailor the app to a broad audience. Firstly, the user interface had to be kept simple for the novice user. Getting access to remote PCs with a few simple clicks was what the average user was looking for and ensuring this was a formidable task. The app also had to ensure quick and easy remote connection across diverse operating systems. Secondly, the developer had to ensure that the app is hardware independent for ease of deployment on different mobile devices. Optimizing the app for a uniform look and feel and functionality was yet another challenge.
On the business front, the main challenges were to correctly position the app in the marketplace, and choose the right marketing channels to reach out to prospective customers.
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Solution:
It took 2X Software roughly a year to develop the app. The company focused on Windows, Mac, Linux, Android, iOS, Blackberry, Chrome and finally Windows Phone platforms. It strictly followed industry best practices as a benchmark for developing applications for each platform. Extensive market research was carried out to collect user feedback and use it to make necessary changes. The app had to go through a very thorough process of testing with different users and across different platforms.
While developing the app, close attention was paid to enhance SSL security. In fact, the company’s paid app, 2X Secure Remote Desktop is the only product to provide users with on-demand, proactive protection against both known and unknown attacks through remote desktop connections, thereby securing access to home Windows desktops and laptops.
2X Software, has a very strong Beta testing program. Users’ sign up to test and give feedback and the recommendations made to fix bugs are incorporated in the next version. The marketing team leveraged Search Engine Optimization (SEO), blogging, social media, paid advertising, press releases and affiliate marketing to position the app in the market. SEO was the most effective marketing channel for the company.
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Results:
The 2X Client for RDP / Remote Desktop has been an incredible success for 2X Software. The app saw a download of 50,000 in the first month itself. To date, the app has netted a whopping five million plus downloads and the number continues to grow at an amazing pace. The fact that the app has been translated in seven languages speaks for its usefulness. Plus, it carries a 4.5 out of 5 star-rating in most marketplaces. The app enjoys an active social community with over 1000 followers on Facebook and Twitter.
50,000 First month download 4.5/5 Market ratings 5,000 Social media size
Regalix© / www.svbaawards.com /15 DocuSign Ink DocuSign DocuSign Ink
Brief:
When it comes to providing a signature on anything from a multi-million dollar sales agreement to a loan application, rental agreement, insurance document or even a school permission slip— many still resort to pen and paper. This inconveniences people in many ways. To help individuals and organizations of every size finish business faster, DocuSign developed a mobile app that would help to quickly complete and return documents with a legally binding signature – and capture others’ signatures based on the method most convenient to them.
DocuSign Ink is the world’s first personal electronic signature available to individual consumers, professionals, small businesses, and global enterprises. It eliminates all the hassles, costs and lack of security involved in printing, faxing, scanning, and over nighting documents to get and give signatures. With DocuSign Ink, individuals can place text and check boxes to complete forms, safely and securely “drag and drop” their legally binding signature and initials into documents, and then return the completed document via email. Individuals and businesses can also send documents to get signatures on any mobile device, anytime, from anywhere.
App Name: DocuSign Ink App Category: Productivity App URL: Click Here App URL (Itunes): Click Here
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Challenges:
Making the app elegantly simple was a big challenge for the developer. The app had to be intuitive so that anyone could download it and start using it without any knowledge of DocuSign itself. The signing experience had to be easy-to-use and familiar to users who use their mobile devices every day. Most people receive documents as attachments in email. The process of opening a document from email, importing it into DocuSign Ink and quickly applying a signature had to be seamless. To achieve this, the developer had to ensure that it didn’t take the user more than three taps to complete signing a document that came from email. The second challenge was to ensure users had the right signature experience. This meant offering multiple pen types, colors and a relentless commitment to getting pressure and speed sensitivity right. The final challenge was to integrate the Push Notifications, which tells users when they have to sign documents, when transactions have been completed and the status of documents as they’re being signed. Added to these was the challenge of finding the right balance of exposing functionality to the user only when they need it.
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Solution:
DocuSign firmly believes that the best solutions are the ones that are familiar and native to a given mobile platform and so focused on developing the DocuSign Ink mobile app for iOS, Android and Windows 8. The app requires very little setup and once done the user just needs to create a signature to get going.
DocuSign Ink can be used to sign any type of document including word docs, images, forms, letters, PDFs, and much more. The interface allows users to quickly drag and drop their signature into any location on the document. Once the signed document is sent, the recipient receives a certificate of authenticity from DocuSign -- to prove the validity of the signed document. At any time, a user can change their signature or manage the privacy settings associated with their identity.
The Push Notification feature transforms the app from being a nice personal signing app to a true productivity tool. One of the interesting things about Push is that it dramatically enhances the design by bypassing having to open the app at all.
A unique thing about the development process, which helped to market the app, was the inclusion of interesting features of the iOS, Android and Windows 8 ecosystem. The native experiences appealed to Apple, Google and Microsoft, resulting in DocuSign Ink being featured multiple times within each of these companies’ respective app stores.
With limited budget the team had to creatively leverage non-paid channels, partnerships, and existing assets with creating fresh, exciting, and engaging creative executions. The team created a product video, social content including a pre-launch photo album and created and delivered email announcements to customers. The team also engaged users on Facebook, YouTube, LinkedIn, Twitter & the Google Play and iTunes App stores while also using free and low-cost tools including Google Analytics, Distimo, and Survey monkey.
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Results:
DocuSign Ink has been a massive success with more than 1.7 million downloads since its launch in more than 35 countries. The app has more than 45,000 Facebook fans; has to date received more than 8,000 customer reviews and holds a 5 Star rating in the iTunes store and a 4.4 star rating in the Google Play store. DocuSign Ink has also won a number of awards and media mentions in top publications like Bloomberg, Wall Street Journal, TechCrunch, LifeHacker, etc.
1.7 million Total Downloads 45,000 Facebook fans 8,000 App Reviews in iTunes & Google Play 145,000 You Tube Hits
Accolades Received: • Forrester eSignatureWave Q2 2013: Scored 5 out of 5 on Mobile Platform Support • Selected as Apple’s App Store Best of 2012 • Winner of the 2013 Edison Award for Innovative Services • Featured as Best New App in the Apple App Store (Productivity Category) • Featured as Essential App in the Apple App Store (Productivity Category) • Featured in Bloomberg- The New Sexy: Mobile Business Apps • Listed as the Top 25 Mobile App (2013) in the CES Mobile Apps Showdown
Regalix© / www.svbaawards.com /20 mGRC MetricStream mGRC
Brief:
Today’s global organizations are deeply committed to a culture of efficiency, traceability, and integrity across internal and third-party audits. To promote consistency and fairness in financial reporting, organizations need to perform over 100 audits across business functions. Given the large number of audits, organizations face significant challenges in audit planning and scheduling, managing data and collecting evidence. Auditors typically use paper-based tools to prepare checklists for audits, record their findings on the field, collate these findings, and prepare reports. This manual and inefficient approach makes the audit process costly and non-scalable while also reducing its credibility and traceability.
The need for an audit application, which can work seamlessly on tablets and laptops, made MetricStream work towards developing such an app. The objective was to ensure that the typical tasks in the audit workflow are simplified and can be performed at the location without constraints of corporate network connectivity and need of multiple devices.
App Name: mGRC App Category: Productivity App URL: Click Here
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Challenges:
The app needed to have a single-sign on function along with top-notch encryption to ensure complete security of data. Besides this, there was a big need to make the application available offline with full functionality without network availability. Ensuring these three aspects were the key challenges faced during development. The other challenges included ensuring device compatibility to keep up with emerging BYOD trends, enhancing usability by making it easy to read, and focusing on content to make it the center-stage of user experience.
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Solution:
To ensure device compatibility MetricStream shifted from an OS specific approach to an hybrid approach so that users, regardless of device OS, can have a similar experience. The aim was to improve productivity by reducing training. However, the app was specifically built for tablets as tablets boast better battery life, have similar 3G connectivity as mobiles but with larger screens and are significantly more portable than laptops. Instead of icons, the developer focused on words, so that users, especially veterans, had a more friendly interaction. It took special care to design the colors and indicators of the app so that industry-veterans with less than perfect eyesight are comfortable with the app. The content has been surrounded with the navigation to bring what the user was currently working on to the front.
The solution has improved efficiency of audit related fieldwork by automatically populating audit findings using an intelligent algorithm which allows auditors to save time and effort, and avoid data entry redundancies. It has also allowed the auditors to view a list of all their tasks and assignments, access their audit forms and checklists, enter their audit findings across different locations, capture supporting photos/images etc. while automatically synchronizing the data with the central server real time. This has helped increase the accuracy of the audit manifold. The app is dependent on having the MetricStream web solution in place to serve the data and the functionality behind the scenes. This makes the mobile application a powerful extension of the overall MetricStream solution.
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Results:
MetricStream has piloted the solution with one of the world leaders in seeds, biotechnology, and sustainable agricultural solutions who is currently using the application across its locations for 500+ field audits, most of which are completed during the summer months. The company is currently working with a world leader in tablet and mobiles based in CA, USA to enhance their offering in terms of usability and functionality.
In the days ahead, MetricStream’s mobile offering will be key in helping us lead the audit space.
Regalix© / www.svbaawards.com /25 StarPhone Star2Star Communications StarPhone
Brief:
For years, businesses were looking for a reliable and cost-effective way to ensure employees are easily reachable. To date, providing a mobile phone to employees is the best available solution. However, there are many gray areas to this approach. If not managed carefully, mobile phone bills can go up significantly. To address challenges like these, Star2Star Communications decided to create a full-featured IP telephone application that would allow employees to place and receive calls using the company’s Star2Star Communications system. The objective was to help improve communications, while reducing costs. As calls are carried over the IP data network and WiFi, most users would not require as many minutes and so would lead to significant cost savings. The additional presence management and contact management features also helps users know who is available with the simple viewing of the application.
App Name: StarPhone for iPhone App Category: Productivity App URL (Itunes): Click Here
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Challenges:
The biggest challenge was to create an iPhone application which would be both easy to use and serve as an extension to the Star2Star platform on user desktop. This meant replicating the management features of the company’s Complete Cloud-Based Unified Communications system in its iPhone application. As the aim was to provide excellent on-the-go connectivity, Star2Star Communications had to build presence management tools in order to make it a full- featured IP telephone application.
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Solution:
The StarPhone for iPhone combines a full-featured IP telephone application with advanced presence and voicemail tools. It leverages the flexibility and reliability of the award-winning Star2Star communications platform to make the iPhone a more powerful communicating device.
StarPhone users appear on the Star2Star system as standard extensions, with access to all Star2Star system features. The Softphone’s built-in dialing directory can be used to make call to other extensions. Outbound calls made from the Softphone travel over the IP data network, and are not billed as cellular calls. This helps companies cut on call costs.
Calls can be made and received over virtually any IP network, including public WiFi hotspots. In the absence of WiFi, calls can be made using the phone’s 3G or 4G data connection. Equipped with Star2Star’s powerful Find Me / Follow Me feature, call routing can be set to use the StarPhone as a primary extension, to automatically send calls to their mobile StarPhone after a pre-determined number of rings or to ring simultaneously with their desk extension so the user never misses a call.
Other important features include call transfer, voice calling, availability status with color coded display, and one touch access to voicemail. To use this application the user needs to have the current Star2Star Communications system in place, as StarPhone is built to be an extension of that system.
The company sells its services through a diverse set of partners in North America.
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Results:
StarPhone provides everything that enterprises need to make mobile network connection less complicated and costly. Since its release last month, the application has received huge accolades from its partners and customers. Currently, the app has over tens of thousands of customers. For an app that is just a month old, a great beginning has been made.
Regalix© / www.svbaawards.com /30 Appian Mobile BPM Appian Corporation Appian Mobile BPM
Brief:
Mobile enhancements allow employees to stay connected to company news and people from a mobile device, while collaborating around key work events. The expectation now is to be connected to critical business processes while on-the-go.
To meet this need Appian developed a free native mobile app that delivers the full power of work automation, social collaboration, and enterprise data management to any Appian BPM Suite customer or partner. Users are empowered to collaborate, take action, track events, send requests, receive notifications, and navigate data from underlying systems like CRM, ERP, and database, all from their preferred mobile device. Additionally, mobile BPM solutions can help non-developers and IT personnel become more involved in these processes and get familiar with modeling, implementation and mobile application use. The objective was to improve employee collaboration with a seamless mobile experience.
App Name: Appian Mobile BPM App Category: Productivity App URL (Google Play Store): Click Here
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Challenges:
The principal challenge for Appian was to develop and support the same level of functionality across all mobile platforms. Added to this was the challenge of creating an easy-to-use mobile experience for users as BPM products are known for their reliability and efficiency. The developer also had to ensure that their unique concept — “write once, deploy anywhere” — was supported by easy navigation tools. And to achieve this, the application required an intuitive interface.
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Solution:
To optimize user experience across diverse mobile devices, Appian decided to develop the app on native platform. This enabled Appian to take advantage of the unique features of each device (button type/placement/swipe actions/multimedia/accelerometer, etc.) within the app. It leveraged its unique Self Assembling Interface Layer (SAIL) to enable customers design an application once, and deploy it on all mobile platforms (and the desktop) with no additional development. The inclusion of simple drag-and-drop design tools empowers business and IT users to rapidly create and deploy mobile interfaces across multiple devices without writing a single line of code. The developer uses Appian SAIL interface to deliver fast and responsive user experiences and enable users to generate task, record and reporting dashboards using SAIL components.
When purchasing the Appian BPM suite, mobile capabilities are included free of charge and can be instantly accessed through “write once, deploy anywhere” design.
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Results:
The mobile app is deployed across a variety of industries including federal/state government, financial services, healthcare, retail/marketing, and energy and utilities. Today the software boasts of over 3 million users around the globe.
Regalix© / www.svbaawards.com /35 Project Planning Pro i2e Consulting LLC Project Planning Pro
Brief:
Managing tasks and documents associated with projects has been an overwhelming task for managers working with teams in remote locations. As day-to-day functioning depends a lot on proper communication, the need for on-the-go software for collaborations and project tracking has been immense. Mobile access to project details would enhance project visibility and lead to better team coordination. Recognizing the need for project management in collaborative environments i2e Consulting decided to develop on-the-go software for project tracking.
Project Planning Pro caters to the needs of professional project managers handling large complex projects. With this app, project managers using traditional desktop software like Microsoft Project can access their plan on iPad and edit or update on the go. Besides this, managers can also access powerful planning tools on their iPad’s for free and devise new plans on the move.
App Name: Project Planning Pro App Category: Productivity App URL (Itunes): Click Here
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Challenges: i2e Consulting had to grapple with several challenges while developing this app. The biggest architectural challenge was to bring the flexibility of a comprehensive desktop Project Management tool with all its features including scheduling, resourcing and time management functionality into an iPad. The other big developmental challenge was to write a comprehensive scheduling engine from scratch. As the developer aimed to simplify a complex concept while retaining the core planning functions implementation of a scheduling algorithm proved to be a daunting task. The company faced various code complexities, including memory and performance challenges in the development process.
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Solution:
Project Planning Pro was built keeping in mind the need to easily document progress and stay connected with the team. With the app managers can create or import project plans, create custom calendars, have a ready backup of plans, filter tasks, create templates, share plans, export plans as XML files, compute costs, send email notifications, view project summary in PDF format etc. The most interesting feature, however, is the interactive Gantt which can be tapped or pinched to change dates and durations. The app also offers a bird’s eye view of Gantt for easy navigation. The speed and reliability of tasks performed on the app were optimized using complex memory management techniques.
App Store Optimization (ASO) proved to be one of the most effective marketing activities in terms of generating organic traffic in English and non-English speaking stores. Many other activities such as app awards submissions, banner ads, reaching out to app reviewers via emails and press releases, in-app survey, blogs, push notifications and local notifications to re engage users, price-drop email campaigns, ratings and reviews within app, analytics to understand app usage, user behavior & crash reporting and press releases helped generate valuable visibility and boosted rankings and downloads.
The developer’s support site offers troubleshoot problems, demo videos and manuals to users. The support site also provides tools to optimize large plans created in Microsoft Project or simply install a plugin in Microsoft Project to export plans directly to Dropbox, which can then be easily accessed from Project Planning Pro app.
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Results:
There were very few quality project management apps when this app was released and almost all the good apps had a steep price tag. i2e Consulting changed the market dynamics by releasing the app in a freemium model. This meant enabling access to a much wider user base, ranging from professional project managers to new users who never had access to costly desktop software.
Because of its high level of innovation, the app has netted over 250,000 downloads in 141 countries. While the first month download was 6500, the maximum downloads in a day hit the 5000 mark. The app has been ranked #2 in United States and #3 in United Kingdom for Business Category and #1 in Brazil for Business Category and #7 for Overall. It was runner-up in the Best AppEver awards 2013 for Business Category
Over 250,000 Downloads
Ranked #2 in United States for Business Category Ranked #1 in Brazil for Business Category and #7 for Overall Ranked #3 in United Kingdom for Business Category
6500 First month download
141 Countries First month download
5000 Maximum downloads in a day
Awards: Best AppEver awards 2013 – Runner-up, Business Category Ratings(US): 400 ratings with average 3.5 stars
70,000 Email Subscribers / 250 Facebook Followers /450 Twitter followers
Regalix© / www.svbaawards.com /40 Safety, Audit & Inspection Form Builder SEE Forge Pty Ltd SEE Forge
Brief:
Enterprises that send workers into the field have little real-time visibility into employee needs. Even field workers have to rely on cumbersome reporting techniques to update enterprises on matters that require immediate attention. This lack of timely coordination has devolved into a costly scenario of inaccurate paperwork and delayed response time which more often than not has led to fall in productivity.
The need for a real-time situational awareness technology made SEE Forge work towards developing a mobile reporting platform that would empower field workers to transfer their existing paperwork and processes onto any mobile device.
App Name: SEE Forge App Category: Productivity App URL (Itunes): Click Here
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Challenges:
The biggest challenge faced by the developer was in ensuring that the app took all complex field business processes into account. As the effectiveness of the app was to be tested in remote working environment, making it adaptive and responsive to demanding conditions was another big challenge. Additionally, the app had to be designed for hard-to-impress non-technical users who were averse to formal training. This meant developing an intuitive interface which could be mastered with little effort. So, adding value to the app without adding to the complexity was the other big challenge.
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Solution:
To develop a perfect app, SEE Forge relentlessly visited field users to get a right understanding of their needs. After acquiring first-hand knowledge of the existing gaps, it took SEE Forge a year to develop the standalone app.
SEE Forge first focused on developing a powerful reporting and analytics engine and came up with an innovative cloud-based Command Centre. The Command Center can be used to convert day to day operations into easy reports. Besides, it can be used to measure team performances, what is being reported, by whom and when and plotted on a real time map thus giving companies real-time insight into what is happening in the field at any given moment. To enhance usability the developer leveraged fat “sausage finger” technology and added four large home screen buttons to the interface.
Companies that send field workers into hazardous working conditions need to have sound safety system in place. To help companies enhance their safety system, the app includes a downloadable collection of industry certification templates and forms which can be used to monitor policies and procedures to ensure safety within risky work environments. The collection includes Certificate of Compliance (CoC), Electrical Safety Certificate (ESC) and Record of Inspection (RoI), JSA and JHA templates, which caters to the safety needs of diverse industries.
See Forge’s marketing efforts were based on cold callings, trade shows, paid search, social media. The company attributes its marketing success to trade shows and niche PRs.
Based on user feedback, the app is updated once in every three weeks.
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Results:
In less than 60 days after its launch, 466 companies signed up for a free beta version of SEE Forge. Among them, were renowned names like Halliburton, Shell, BP etc. Today, nearly 1,200 companies bank on this app to improve process efficiency. It has been ranked the second best mobile technology app in Australia. For an app that has transformed the disadvantage of low visibility into an up-to-the-minute view of crucial information, being a runaway success doesn’t come as a surprise.
Regalix© / www.svbaawards.com /45 Harmony Strategy & Tactics System Goldratt Research Labs Harmony Strategy & Tactics System
Brief:
Defining and communicating necessary changes within an organization is a big challenge for managers. The process is fraught with conflicts which may result in disharmony in the organization. To help managers better define and implement the necessary changes, Dr. Eli Goldratt, bestselling author of The Goal and creator of Theory of Constraints, developed a new TOC Thinking Process called “Strategy and Tactic Trees” (S&T). Originally users were designing their S&Ts with cumbersome software like PowerPoint, and Visio. Goldratt Research Labs (GRL) identified that there was a need in the market for a custom software specifically designed to enable managers to design, validate, plan and monitor execution of their S&Ts. By 2010, users of the Harmony Desktop App were seeking a mobile app to view the generic S&Ts developed by Dr. Goldratt as well as their own customized S&Ts on their mobile app.
It was in response to this demand that GRL decided to develop a mobile app. By introducing a mobile app GRL wanted its consultants and managers to have easy access to the customized S&T and other best practices directly on their mobile phone or tablet.
App Name: Harmony Strategy & Tactics Expert System App Category: Productivity App URL (Itunes): Click Here
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Challenges:
The biggest challenge faced by the developer was in designing the mobile interface for the app. S&Ts when viewed as a graphical hierarchy, can be difficult to read on a small screen of a mobile phone as it contains not only all the necessary changes needed to achieve a goal and the sequence of implementation, but also the what, how and why for each of these. This meant GRL had to represent the information as a Work Breakdown Structure (WBS) listing rather than an S&T graphical view. The other challenge was to enable customers develop customized S&Ts on their Harmony mobile app with the same ease as on desktops. This called for a lot of reformatting of the S&T content. Customers also wanted to have access to a Theory of Constraints based financial model to understand their organization’s financial performance on their mobile devices. Incorporating such a financial model on a small screen was the other big challenge. Besides these, information about S&Ts and how to use them had to be adjusted with the minimalist design of a mobile screen. On the business front, the most significant challenge was to build a mobile app on a “Shoe- string” budget and yet ensure it had a professional look, was easy to use, and scalable.
Regalix© / www.svbaawards.com /48 Harmony Strategy & Tactics System
Solution:
GRL designed a solution to give users’ flexibility on how much information to view at a time. As a part of the solution the developer displayed only the title of a change and hid the details on a mobile screen. For more information, users could click on the down-arrow, pull out more information and see them step by step. This also ensured that there was no significant delay in navigation around an S&T. The team designed a clean XML file format accessible on mobile devices to solve the problem of sharing and on-device storage of product data. Extensive research helped GRL find a solution to parsing and displaying desktop specific regional Unicode characters on small screens. To solve inconsistencies between the development, test and production teams, a rapid prototyping method was followed. This helped the team get fast feedback on possible inconsistencies, basis which quick corrective actions were taken. The app was planned as part of a suite of Apps to ensure users could access it through web, desktop or mobile devices. The “pro” version of the app allows users to import customized S&Ts and view them on their iPhone or iPads. The free version contains only five generic S&Ts. As the app was intuitive and user-friendly, the developer has not provided any tutorial for the app. GRL has plans to make a significant update within the next six months to ensure users have access to more functionality.
Regalix© / www.svbaawards.com /49 Harmony Strategy & Tactics Expert System
Results:
The response for this app has been very encouraging. Today, over 4000 users within 70 different countries and from over 400 organizations have downloaded this app. The usefulness of an app that aims to empower organizations with an additional distribution channel of knowledge can only grow with time. On this count, it has lot more success in store. Interested users can visit www.harmonytoc.com.to evaluate and subscribe to the Harmony S&T Web and Desktop Apps.
Regalix© / www.svbaawards.com /50 Intuit Field Service Management Mobile Corrigo Incorporated Intuit Field Service Management Mobile
Brief:
To optimize operations, ensure seamless service delivery and maximize profit, service companies need both the right strategy and the proper toolsets working together. Corrigo developed the Intuit Field Service Management application to maximize businesses productivity by eliminating paperwork and paper bottlenecks from work orders to invoices. The objective was to give users real-time visibility and control over people, customers, cash flow and costs.
App Name: Intuit Field Service Management Mobile App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /52 Intuit Field Service Management Mobile
Challenges:
QuickBooks accounting software is used by most service businesses in the US. Intuit approached Corrigo to provide a deeply integrated mobile app for service businesses like, HVAC, plumbing, electrical services, plumbing, mechanical, electrical service, garage door, security alarm, home entertainment system, healthcare equipment, food service equipment, and swimming pool maintenance etc. The objective was to provide strong ROI by helping subscribers “schedule more jobs, get more work done, get paid faster, and do payroll better”. Also the initial Intuit Field Service Management users primarily used Blackberry devices and navigation occurred through the ‘ball’ on the device. So Corrigo had to ensure those users could easily use the app on touch-screen Smartphone.
Regalix© / www.svbaawards.com /53 Intuit Field Service Management Mobile
Solution:
Corrigo developed a cloud-based SaaS (software as a service) product that works seamlessly with the QuickBooks Enterprise Solutions software on mobile device. It’s quick and easy to deploy and requires no additional infrastructure investments other than a reliable Internet connection.
Work order scheduling, dispatch history management is monitored wirelessly and managed by workers using handheld devices. Real-time data flows from the field into the Intuit system, eliminating unnecessary travel, double data entry and endless stacks of paperwork. The Corrigo Intuit Field Service Management ES mobile app (for the field service technicians) is designed to be a simple, menu-driven, touch-screen interface with large buttons to increase usability in tough environments.
With the mobile app optimized for Smartphone’s the field technicians can access their appointments and driving directions, update the office regarding work order status, capture notes regarding work done, access prior service and equipment history, capture photos and customer signatures, prepare invoices and take payments, and capture payroll information with embedded GPS data.
This solution benefits not only Intuit QuickBooks and its’ customers but also those facility managers who use corrigo.net platform to manage their own service requests via the Corrigo Work Order Network. This app integrates work request-completion-billing- payroll-inventory management continuum.
Regalix© / www.svbaawards.com /54 Intuit Field Service Management Mobile
Results:
Since its launch, Corrigo Intuit Field Service Management ES has seen over 4K Apple app installations, over 4K Android app installations, nearly 2K Blackberry installations, and about 1K Windows Mobile installations. The app has 58 reviews and a 4-star rating on the Appcenter.Intuit.com site. The demonstration at the company’s YouTube video library has 18K views; Success of Corrigo Intuit Field Service Management can be attributed to two reasons: strong collaboration between Corrigo and Intuit and a clear understanding of what customer benefit was to be delivered.
Regalix© / www.svbaawards.com /55 Sendinc Senico Sendinc
Brief:
As users rely mostly on emails to communicate hackers are constantly on the prowl to intercept these mails for sensitive information like social security number, passport or credit-card numbers. They have all the detailed technical knowledge to crack open emails and steal confidential information. So, every single email poses a significant threat to the sender. The only viable solution to this ever looming threat is to encrypt emails before sending them out.
Sendinc helps users quickly compose and send encrypted email messages from their mobile device. The app secures message by ensuring that the data remains encrypted from the time it leaves a device till it is opened by the recipient. Sendinc further ensures the safety of messages by verifying if the recipients are in fact the intended recipients.
App Name: SendInc App Category: Productivity App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /57 Sendinc
Challenges:
Building a non-deterministic algorithm for data encryption / decryption was the biggest challenge for the developer. This meant developing multiple layers of security with different methods of locking. The other big challenge was to test the algorithms speed and efficiency in securing the data from attacks. The developer also had to keep the encryption process simple so that users have a seamless experience while using it.
Regalix© / www.svbaawards.com /58 Sendinc
Solution:
Send Technology has developed an elaborate process to safeguard email data. It uses the 256 bit encryption code to encrypt emails. This encryption is mostly used in banking sites. Once the email is encrypted it is sent to the SendInc Data centers to test if SendInc can access the encrypted message on their servers. After the test, Sendinc generates the encryption key and sends it to the recipients in the form of an encrypted X-header in their email. The Sendinc mobile app, along with their Gateway software, Outlook plugin, SMTP/RESTful APIs and web interface access this encrypted X-header to decrypt the encrypted emails on the end-users interface while only storing encrypted data at Sendinc. This process is used to also encrypt the attachments in their email.
Sendinc is free for both senders and recipients and doesn’t require any software to read messages aside from a web browser or mobile app.
Regalix© / www.svbaawards.com /59 Sendinc
Results:
Send Technology has provided the app to over 100,000+ of its current business users. So far the response has been very enthusiastic. To promote downloads the developer plans to launch a promo site shortly.
Regalix© / www.svbaawards.com /60 Mynd Calendar Alminder, Inc. Mynd Calendar
Brief:
Owing to a hectic professional life, people are desperately looking for ways to be as productive as possible and get their daily activities scheduled in an efficient and timely manner. Proper scheduling can help professionals get all their tasks done in a more organized manner. There are plenty of scheduling tools available but none are sophisticated enough to give people the kind of control they are looking for. Recognizing this need, Alminder Inc. decided to develop an app powerful enough to become an individual’s virtual assistant.
Mynd Calendar from Alminder Inc. is an intelligent and intuitive mobile calendar app built to make life easier for busy professionals – both at home and at work. The app syncs with one’s personal calendar, as well as social media APIs, and combines the information into a single- screen dashboard thus informing in details about one’s future meetings and agendas.
App Name: Mynd Calendar App Category: Productivity App URL: Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /62 Mynd Calendar
Challenges:
There were many challenging aspects to building a smart mobile app calendar. A big challenge was to provide a rich suite of contextual information including location and external information in a timely way and still be friendly to the phone’s battery life. The next big challenge was to innovate within the confined limits of traditional calendar screens that people are used to - day, list, and month view. The need for innovation was imperative as the app needed some distinctive features to stand out from other calendar apps and changing them too much would make people uncomfortable with the design.
Regalix© / www.svbaawards.com /63 Mynd Calendar
Solution:
The team behind Alminder has been in the mobile space for many years. This exposure has helped the company successfully take on all the challenges in developing the app.
The home screen has been designed to present key information in a grid of six widgets. An advanced feature of this app is that it factors in travel time to appointments. For instance, to help a user stay on time, Mynd sends push notification alerts for upcoming appointments, telling them when to leave based on driving time and current traffic conditions. Individuals can also see the LinkedIn profiles of the people with whom they’re meeting. The app also automatically detects conference calls and allows users to dial them with one touch. Traditional day and list views are also available for planning purists. However, these have been enhanced with new time-saving and capability-enhancing information.
The Mynd Calendar was launched in August this year. The company is adopting a freemium business model but hasn’t yet released the version with premium functionality. The company plans to take advantage of that in a release due later this year and believes it would help in boosting the viral distribution of the app.
Regalix© / www.svbaawards.com /64 Mynd Calendar
Results:
Three months after its launch, Mynd Calendar has almost become the top- rated smart calendar application in the iPhone app store. It has enjoyed great press coverage from publications such as CNN, CBS News, Wired, Forbes, Fast Company, GigaOm and CNet. Mynd Calendar’s adoption rate is witnessing a steady growth.
By transforming a mess of daily data into actionable information, Mynd Calendar brings more discipline into the life of busy professionals.
Regalix© / www.svbaawards.com /65 VMware Mobile Knowledge Portal Regalix, Inc. VMKP
Brief:
VMware’s rapid growth posed a big challenge to the company’s mode of communication with its global audience. Users and customers had to catch up with product launches and updates at a pace that matched the speed with which the company introduced products and updates. As a large section of the company’s target audience had no real-time access to information, depending on the company’s intranet became counter-productive. Delivering product announcements to users’ on-the-go was a growing imperative for the company.
VMware decided to develop a mobile app with the objective of helping internal employees, partners, existing and potential customers consume company updates through their mobile devices. The company outsourced the app development process to one of its partners.
App Name: VMKP App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /67 VMKP
Challenges:
VMware’s websites deliver rich user experience. Given that the company’s audience is global and is viewing content through different types of mobile devices, reflecting a premium content experience on the small screen of mobile devices was a huge challenge. This meant building a platform that’s flexible and extensible to handle many different types of content and distributing it in an easy-to-upload format. Delivering an optimal video experience on the minimalist designs of mobile screens was an equally big challenge. The app also had to be designed specifically to simplify the learning experience with layered navigation tools. Aside from these, the distribution mechanism had to be customized so that specific audiences could access specific pieces of content (e.g., internal team can see pricing guides, but general public cannot), the number of screens/frames had to be cut down to ensure easy access to content, and a content library had to be created to support the different needs of partners and customers.
Regalix© / www.svbaawards.com /68 VMKP
Solutions:
The solution was first envisioned as a dynamic library publishing content across the web, but was later built as a mobile app for iOS and Android devices. The VMware Mobile Knowledge Portal (VMKP) was built after extensive research of different use cases for the target audiences.
The app features a dynamic library, publishing content in multiple formats to a multi-screen audience. Easy navigation tools ensure quick access to bite-sized content for reading on the move. The content is seamlessly delivered in a format that is easy to read.
To address the needs of specific audiences’ the application can be customized for employees, partners or general public. VMware marketing managers can access the custom-built content management system to upload new data which gets automatically refreshed on the application. The app supports private access to partner content where VMware’s global partners can log in to consume custom partner content both offline and online.
VMware leveraged its internal customer lists, trade shows, and partner emails to market the app. It distributed the app through iTunes and Google Play.
Regalix© / www.svbaawards.com /69 VMKP
Results:
After its launch, VMKP has turned into a focal point of engagement between the company and its partners and customers. More than 11,000 users have downloaded the iPad and Android applications.
Regalix© / www.svbaawards.com /70 Divide Enterproid, Inc. Divide
Brief:
The biggest concern pertaining to Bring Your Own Device policy is breach of data security. Companies will want to have as much control over devices as possible, but too much of control can fuel employee discontent. The solution to this impasse lies in creating two different work environments — official and personal — both of which are independent of each other and enveloped by foolproof security. Divide was built to meet this growing need of employees and enterprises alike.
Divide lets companies benefit from BYOD (Bring Your Own Device) by mobilizing and increasing employee productivity while ensuring the absolute security of their corporate data without compromising the freedom and privacy of the end user. Divide customers span from small local businesses to some of the largest organizations in the world. The app was developed with the objective to help companies find an effective a solution to all their mobility issues.
App Name: Divide App Category: Productivity App URL (Google Play Store): Click Here
Regalix© / www.svbaawards.com /72 Divide
Challenges:
Divide had to take on many challenges while developing this app. The biggest challenge was to strike a balance between IT’s need for management, control and security and the employee’s need for privacy, usability and productivity. For IT, the challenge was to build a standardized solution for securing iOS and Android devices, which can all be managed through one web-based console. The other challenges were to create a secure container that boasts government grade encryption and offer companies a customizable workspace to display their logos, colors and assets. For the employee, Divide had to build an architecture that would not empower IT to touch, view or wipe employee personal data. The developer also had to ensure unique versions of Divide for iOS and Android that reflect the style of the native platform, making it more usable and familiar for users.
Regalix© / www.svbaawards.com /73 Divide
Solution:
Divide’s biggest achievement lies in building an architectural structure to ensure fool-proof security to employees and IT alike. It developed the first BYOD secure (encrypted) container platform that is abstracted from the underlying operating system or MDM, thereby creating a safe (and customizable) workspace protected from malware, jailbroken/rooted devices and from unauthorized access.
All work data is accessed and stored in the Divide workspace thereby ensuring complete security of corporate data. At the same time a user can seamlessly and securely switch to their personal environment for things like personal texts messages and pictures.
To address enterprise security concerns Divide comes supercharged with a suite of enhanced business apps that are fully-encrypted and compliant with a company’s security policies. These include Secure Email, Work Calendar, Work Contacts and Private Browser. Divide’s full on-flash encryption ensures that no personal apps can ever read business data inside the secure Divide workspace. Additionally the My Divide feature enables a user to remotely locate a lost device, wipe sensitive data, and view usage statistics.
Divide has offered its app for free from the Apple App Store and Google Play. This innovative strategy allowed Divide users and companies to become familiar with the product and support team without risk. This approach has helped Divide gain broad awareness and has spurred on many more purchases of paid Divide licenses. Divide has also aggressively engaged with channel and technology partners such as IBM, Verizon, Dell, Tangoe, Vodafone, and others who have helped bring Divide to large customers around the world.
Divide owes its monetization success to its license policy. Divide paid licenses have grown over ten times since the beginning of 2013.
Regalix© / www.svbaawards.com /74 Divide
Results:
Since its launch, Divide has received over 200,000 downloads on both platforms. This figure excludes enterprise deployments, which bypass the app stores entirely. The app has achieved a Top 100 Business Apps rank in 49 countries in the Apple App Store and 37 countries in Google Play - including the US, Canada, UK, and China.
The apps average rating stands at 4.1 in Google Play and a 4.0 in the Apple App Store. None of the company’s close competitors have been able to maintain such high marks on App Store. Divide’s 5-star reviews consistently applaud the app’s usability, and the convenience of switching between the official and personal work environments.
Regalix© / www.svbaawards.com /75 ZenDay MobiSysteme ZenDay
Brief:
Prioritizing tasks is critical to successful time management. Despite having the best of plans, people find it very hard to manage their time and tasks. The market is awash with productivity apps, but it is impossible to figure out which one works best. To take such uncertainty out of task management, MobiSystème developed the ZenDay mobile platform. It’s designed to help busy professionals continuously improve their time management skills by breaking down large projects into manageable goals
App Name: ZenDay App Category: Productivity App URL: Click Here
Regalix© / www.svbaawards.com /77 ZenDay
Challenges:
The biggest challenge was creating an Android app for multiple screen resolutions and sizes. MobiSystème wanted to build a platform that would sync with Cloud calendars and with multiple sources of tasks. In addition, the company wanted to merge tasks and events inside a timeline, while presenting it in 3D -- similar to video games. This meant the navigation in 3D had to be very fluid and better than navigating on a GPS. To ensure this the developer had to implement 3D interaction techniques for timelines; map it with displays; integrate the 3D techniques into a seamless UI, and develop algorithms related to task placement in time; all of which presented significant challenges. Moreover, the text needed to be in 2D, on top of the 3D view, to retain readability. MobiSystème also wanted to enable users enter a task or meeting quickly enough to create a unique yet user-friendly experience.
Regalix© / www.svbaawards.com /78 ZenDay
Solution:
ZenDay creates an immersive and explorable 3D environment to manage time, while maintaining an intuitive UI for ease of use. The animation was developed using a mix of OpenGL and 2D sprites. The developer created a discrete, generic task database that allows dynamic placement of tasks between meetings. To enhance user friendliness, the timeline has a scrollable interface. Large functional buttons, with a single-click action facilitate easy task creation. Navigation is also simplified with a ladder-like icon that allows the user to jump a week/month back or ahead. One can move tasks around to prioritize them with simple drag- and-drop options. An additional feature that’s sure to please is a self-coaching, motivational module that retains the history of completed tasks and tells how one has fared over the weeks in their time and task management.
MobiSystème relies on plug-ins and additional downloads for up sell monetization. With the publication of plug-ins, the developer wants to prove that users are embracing its innovative concepts to improve a user’s time management skills. With a price of $2.99, the company’s Google Tasks and Evernote plug-ins were significantly more expensive than competing apps. MobiSystème believes it owes its marketing success to bloggers and virality attained via social media.
Regalix© / www.svbaawards.com /79 ZenDay
Results:
A great many consumers worldwide have found a perfect workplace companion in ZenDay. In January, the work of the developer was recognized by Ralf Rothmann in Gizmodoas “a highly addictive calendar […] which features smooth 3D animations and really innovative UI”. This article led to almost 7,000 downloads in a single day. ZenDay has reached the top 100 in Google Play Productivity in 27 countries, including the US, and has been downloaded nearly 150, 000 times worldwide. China alone accounts for over 40,000 downloads. The app has been featured on Samsung S Suggest and Xiaomi’s MIUI store.
Regalix© / www.svbaawards.com /80 bigtincan hub bigtincan.com bigtincan hub
Brief:
Enterprise mobility has opened up new possibilities for enhancing collaboration and productivity. By effectively utilizing mobile technologies, organizations can get their dispersed workforce connected to keep their work momentum going. However, to ensure this, enterprises need to offer employees immediate access to up-to-date, relevant business content from anywhere – and enable them to easily edit, share and collaborate directly on all mobile platforms. bigtincan hub helps enterprises maximize the profitability and productivity of its remote workforce by arming them with everything they need to do business on the road. It offers users the unique ability to easily edit, share and collaborate directly on Apple, Android or Windows mobile devices without having to switch applications. Additionally, bigtincan hub is intuitive on the behavior of every user that views, annotates, shares, edits, or interacts with content in anyway. This behavioral information is passed through a patented algorithm and used to create ‘content scores’ that are then presented back to users and to content publishers to help them to determine the value of content at a glance – thereby enhancing productivity.
App Name: bigtincan hub App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /82 bigtincan hub
Challenges:
One of the biggest challenges faced in designing the app was in creating a solution that not only securely delivers a wide range of content but also enables the user to work and learn with the content. The development team had to work on how to push and sync content, and then embed the ability for the user to edit and annotate that content. This included editing documents created on other platforms, ensuring that content created on a PC (for example an animated PPT, or Flash video) would display perfectly on a range of mobile devices.
To make the process even more complex, the development team had to do all this for both Cloud deployment and on premise deployment – which resulted in the creation of new code and structures that would allow the same software developed for the cloud to be used transparently in an on premise deployment.
The system had to work on both smart phones and tablet devices which have a very different context within an enterprise. This required creating new UI structures and code that could dynamically deliver the same user experience on different sized screens. In addition, the entire system had to be enabled for bigtincan’s patent pending Content Intelligence system. Content Intelligence was created to provide a way of delivering relevant content to users, and enable them to interact with that content in a way that helps other users learn from their behavior. Building Content Intelligence required creating new ways of measuring the interactions, handling the online and offline nature of the mobile device, and building new algorithms that take these content interactions and turn them into simple normalized numbers for a user to understand.
As bigtincan hub was conceptualized as a true multiplatform system the team needed to create a standard set of interfaces, and then handcraft user interfaces that would not just enable the user to feel familiar when moving between client devices, but also enable the “special features” of that platform.
Regalix© / www.svbaawards.com /83 bigtincan hub
Solution: bigtincan created a content enablement platform called bigtincan hub, to deliver incredible productivity and process improvement for the mobile workforce. The unique solution understands the behavior of users by measuring every interaction with content like how they use, share, edit, and more. bigtincan hub’s patent-pending innovative system dynamically prioritizes content based on a relevance engine which takes the behavioral interactions and lets the organization manage the content and then use that information. While it provides workers in the field with significant time savings it helps organization with behavioral analytics on content usage. Called ContentIQ, bigtincan’s system lets the organization and the users immediately understand the value of content with a richly based but simple “content score”, along with user scores and a social badging system that’s easy to use. bigtincan has over 200 features for mobile content enablement. These include integrated annotations and document editing, advanced social features, built in RSS feeds, track changes support, local HTML capability, integrated multimedia renders and more.
To address enterprise need for security and control, bigtincan’s system is equipped with options like private server, FIPS 140 encryption, Active Directory and LDAP integration, CMIS, SharePoint support, and even integrated content uploads from Windows servers that run as a native windows service.
The developer used a unique channel approach to market its product. It signed up with organizations like AT&T, Telefonica, Telenor, Singtel, Optus, Kddi, Softbank, NTT Docomo and others to represent its product in the market. bigtincan has put in place a very nice subscription model which clients can pay per user per month and have different editions to match their use cases and requirements. It provides global 24/7 support with value added partners offering services and capability on top of bigtincan hub’s platform. The solution has been recognized for its unparalleled consumer-like user experience, while offering the enterprise grade level security and control.
Regalix© / www.svbaawards.com /84 bigtincan hub
Results: bigtincan hub created the mobile content enablement market in 2010 and has been incredibly successful in powering bigtincan to record growth in revenue. With hundreds of enterprise customers and 100,000+ users, the platform leads the market in enabling mobile device users to be productive with their content. bigtincan hub has been recognized by the market as a leader with global channels. Leading Fortune 100 companies have chosen the platform for enabling their mobile workforce.
Regalix© / www.svbaawards.com /85 CloudOn CloudOn, Inc. CloudOn
Brief:
A growing number of knowledge workers are using mobile devices to stay productive in and out of the office. However, working with documents, especially Microsoft Office® files, on smart phones and tablets has never been a smooth experience. Users have been plagued by device or operating system incompatibility and lack of interface familiarity. To help workers overcome these problems, CloudOn developed a mobile productivity platform which extends the experience of working with Office documents to all mobile devices.
CloudOn allows users to create, edit and share documents in real-time across devices. The platform-agnostic app is completely optimized for iOS and Android devices, as well as the web (Chrome and Safari). It also offers seamless integration with Box, Dropbox, Google Drive and SkyDrive.
App Name: CloudOn App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /87 CloudOn
Challenges:
CloudOn encountered a host of architectural and design challenges in developing the app. One of the challenges included creating a storage component that allows users to connect to their storage providers of choice and access their existing content (files and folders). The team also faced the challenge of updating the Microsoft Office ribbon in order to make it mobile-friendly, while maintaining its familiarity. They also created a virtual application block to run Microsoft Office in small computer containers in the cloud ensuring users are guaranteed a reliable, functional experience. The team also created a very lightweight protocol to remote the Microsoft Office user interface by using cutting-edge video and object-based technology. Finally, CloudOn developed a gesture- to-mouse engine that recognized and retargeted mobile gestures to traditionally mouse- based actions in the virtual application.
When designing CloudOn, the team built end- to-end user workflows, focusing on creating an interface that provided a seamless productivity experience across devices. Now, users can work individually, or as a team, regardless of device or storage provider.
Regalix© / www.svbaawards.com /88 CloudOn
Solution:
CloudOn focused on creating a platform-centric model that uses the computing power of the cloud to provide the productivity capabilities that users need on their mobile devices. These include: the ability to create, review and edit Microsoft Word, Excel and PowerPoint files; insert charts, images, equations, SmartArt, tables, shape; format fonts, paragraphs, styles, themes and layout; review for grammar, comments, annotations etc.; view and create charts (including pivot, bar, line, area etc.) and add formulas, filter and build rich spreadsheets and workbooks. CloudOn users can seamlessly connect with and access Microsoft Office and Adobe Acrobat documents in cloud storage provider account(s), including Box, Dropbox, Google Drive and SkyDrive. All of these have ensured that working with Office suite on mobile devices is an effortless experience.
CloudOn used the power of social media to drive pre-release registrations, successfully building a backlog of prospective users. When launched, these individuals became CloudOn users en masse allowing the application to naturally ride up the ranks of the Apple App Store. With an increased rank, CloudOn became more visible to additional consumers, which drove an incremental lift in downloads and user acquisition.
To supplement organic user acquisition, the company also timed public relations and paid demand generation programs to be strategically released at the time of major product announcements. The combination of the pre-release backlog, public relations support, social media buzz, and organic traffic repeatedly placed CloudOn in the Top 10 Productivity Apps in the Apple App Store.
In addition, CloudOn has attended a number of key industry events such as DBX, MobileBeat, LibreOffice Conference and Webvisions within the last year.
To give voice to the CloudOn user community, CloudOn has provided a grassroots tool to allow it’s users to interact directly with CloudOn’s product team. Each user can suggest and vote on features and options they would like to see in the application.
Users also have access to a robust knowledge base of helpful product information, giving them the ability to maximize their CloudOn experience when convenient for them. They can also directly contact the support team for help or to provide feedback.
CloudOn has recently introduced a freemium model. This model was thoughtfully designed after nearly 20 months of interaction with users to understand their needs. This model allows users to use CloudOn for the vast majority of daily needs, with hundreds of features available for free, and upgrade only if they need advanced capabilities.
Regalix© / www.svbaawards.com /89 CloudOn
Results:
Since launch, CloudOn has met amazing success. The app has netted over six million downloads with over five million registered users in less than two years. It has been #1 overall app in 59 countries and #1 productivity app in 117 countries in the App Store. The app has also been the recipient of prestigious awards such as TIME’s 50 Best iPad Apps, the Best in Business Awards and The Tabby Awards.
Regalix© / www.svbaawards.com /90 ServicePal ServicePal, Inc. ServicePal
Brief:
Small service companies have been struggling to manage a mobile workforce. Too much paperwork and archaic office software has made it impossible to optimize service delivery and utilize resources in an effective way. The absence of a mechanism to help them run their business on the road has further complicated matters.
To address the need for real-time visibility into service operations, Serviceal developed ServicePal, a cloud-based field service management solution. The app enables businesses optimize service delivery and invoice faster by eliminating bottlenecks associated with managing a mobile workforce.
App Name: ServicePal App Category: Productivity App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /92 ServicePal
Challenges:
The biggest challenge was to ensure that the software works seamlessly regardless of internet connectivity as mobile workers often have to work and report from places of low or no connectivity. The second architectural challenge was related to supporting a diverse set of industries. Different industries have different requirements and catering to the specific need of each industry was a formidable task. Working with contractors and service technicians, the developer observed that there were other challenges associated with ensuring application dexterity on mobile phones. Some of these were eliminating unnecessary clicks, allowing customization, integrating analytics and building easy navigation tools.
Regalix© / www.svbaawards.com /93 ServicePal
Solution:
The developer spent over two years testing the best approach for the mobile app. Countless of designs were trashed before finalizing on one that would actually create great revenue for businesses.
To help businesses stay in touch with mobile workers, the company developed a cloud service that made it possible to sync data between the office and technicians on the road. After careful consideration, the developer included the Form Designer to improve service delivery and ensure error-free job reporting. This drag/drop interface of the Form Designer can be used to create and modify business forms/invoices. The functionality of the forms can be enhanced with features such as photo capture and automated calculations.
The app is built to provide all the information needed by mobile workers to do their jobs reliably. These include information on tasks assigned, built-in maps, customer contact data, forms, notes and service history. Businesses can use it to schedule jobs up-to-the-minute, dispatch and track services performed at the office or in the field, and in the process optimize resource utilization. The app also simplifies the process of managing timesheets. Changes made on iPads are automatically synchronized with ServicePal.com and other mobile workers. Mobile staff may also work offline where data is synchronized automatically when connectivity is restored.
The company’s monetization approach is based on the freemium model. Companies start with a free trial, experience the business benefits, and then upgrade once they need more storage and features. Customers upgrade either by in-app purchase or through the web application. The subscription based service is available on month-to-month basis. There are no start-up and termination fees.
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Results:
The app has been downloaded in the thousands in over 60 countries. To widen its reach the app has been localized and internationalized for 40 countries with English, Spanish, Danish and Swedish language support. French and German language support is expected by the end of 2013.
ServicePal has succeeded in its mission of showing companies a simple, flexible and cost- effective way to manage their service work.
Regalix© / www.svbaawards.com /95 RESULTS Results.com Results
Brief:
According to employee engagement studies, employee disengagement is causing significant loss to company revenue. As business requirements get more demanding, employee disengagement is also growing at an alarming pace. Consequently, companies are desperately looking for enhanced ways to improve interactions with employees and re-engage them with the work processes.
RESULTS.com is all about redefining expectations and creating workforces that are aware, empowered and extraordinarily productive. The RESULTS.com SaaS platform and mobile app aims to empower employees to motivate themselves and drive their own productivity.
Developed for business decision makers in SMB organizations, typically with 11 to 200 employees, the app successfully abolishes the old control structure model of management and replaces it with a transparent performance model. Using the management theory of “radical transparency,” every user can see everyone else’s achievements. Employees, managers, and leaders alike are able to see both company and individual performance through a single dashboard. Performance is rated in traffic light colors, with green signifying objectives are being met.
More than a dashboard, the product houses management best practices and a strategy center in an executable format, giving users the answer to the questions:
• What is happening in my business right now? • What are my people working on? • What areas are going well, and what areas need my attention? • Who is performing well and who needs help?
The platform simplifies business complexities and helps users clearly understand what to do, no matter where they are working from.
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Challenges:
The biggest challenge was to ensure scalability. The developer wanted to build an application that delivers consistent, real-time updates to all connected users in an organization regardless of the multiple servers they are connected to. On the design front the biggest challenge was to prevent overwhelming users with information while, at the same time, providing them with adequate detail when needed. This meant creating a user-friendly interface that is easy to scan visually stimulating, and easily navigable. Furthermore, there was a pressing need to create a consistent and real-time experience across devices and develop and incorporate features that would help remove complexities associated with managing a business.
App Name: Results App Category: Productivity App URL (Itunes): Click Here
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Solution:
To maximize scalability, and accommodate clients with global teams and mobile workforces RESULTS.com leveraged the SignalR technology — a technology that allows important communications and updates to be made real-time. With instantaneous updates of success metrics, managers are able to monitor and manage their team without having to be in office. Updates by one user in mobile or desktop are immediately pushed out to everyone in the organization. Additionally, the developer combined websockets functionality with the services that the Windows Azure platform provides, to deliver updates in real-time to all connected clients. Simplicity and usability is further enhanced by a universally understood traffic light convention.
To overcome the design challenge, the developer leveraged elements of the cascading information theory, to showcase just what the user wants to see. Besides this, the design layout provides a bird’s eye view of company performance, team goals and hierarchies, down to individual goals and tasks. A consistent and real-time experience across devices is maintained by merging APIs into one REST endpoint instead of having separate endpoints.
The company has a successful LinkedIn Group and Facebook community where it shares its thought leadership content and tips on ways to be more effective with running business and engaging employees. It offers its client base a library of video tutorials in a help center as well as access to email support.
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Results:
RESULTS.com has over 5,000 + users spread across countries like New Zealand, Australia, USA, Canada, UK, and Germany. The company has over 40,000+ individual subscribers in its email database to which it sends a weekly Business Growth Tips email. The company has to date had 2,800 Facebook likes, besides commanding a LinkedIn Group comprising 1,500 members. Between July and September of 2013, company revenue has increased by 100%.
RESULTS.com aims to boost productivity by fostering employee engagement. In the process it empowers organizations with an unbeatable competitive advantage.
Regalix© / www.svbaawards.com /100 GageIn GageIn, Inc. GageIn
Brief:
Cold calling is dead. It’s time consuming and has a low probability of success and even when a prospect is found, it’s likely to be too late. Successful selling requires being first to find the right prospect and engage them in an informed conversation. Unfortunately, while there is plenty of information available on the Internet, finding the information that will really help to sell is like finding a needle in a haystack. Identifying a need, GageIn set out to develop an app that would give salespeople a competitive advantage by finding actionable real-time news that would identify sales opportunities at prospects as well as existing customers.
Tagged as Google Alerts on steroids for sales, GageIn is a B2B solution that uses patent- pending SmartTRACK technology to find real-time sales opportunities hidden within hundreds of thousands of Internet sources including websites and blogs. Then for each opportunity, unique SalesGraphs visually display a 360-degree view of all the company, news, personnel and competitive information plus social media connections necessary to successfully engage and close business. And all of this information is delivered every day via the web, mobile devices and directly into Salesforce and Oracle CRM. With GageIn, sales finds and closes more opportunities, marketing departments increase the quality of leads and business development can forge new business partnerships.
GageIn is free for individual users and available on a subscription basis for Salesforce and Oracle CRM users.
App Name: GageIn App Category: Productivity App URL: Click Here App URL (Itunes): Click Here
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Challenges:
GageIn’s biggest challenge was to develop a natural language processing technique to mine data from both structured and unstructured text. This meant scanning tens of thousands of news sources including websites and blogs in real-time, interpreting the news to insure relevancy and then collecting company, personnel, competitive data as well as social connections, using multiple sources to validate the information. The other big challenge was delivering the solution via browser, mobile (iPhone/iPad) and inside of Salesforce and Oracle Sales Clouds. Furthermore, the developer had to provide an intuitive interface to engage users.
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Solution:
GageIn created a patent pending natural language processing and machine learning algorithms to help businesses find relevant news. GageIn news coverage includes all public companies in the US and Canada, Fortune 1000 private companies, INC 5000 companies and extensive coverage of both public and private SMBs. The app design has been laid out to help users be successful right from the first click. Users can manually enter companies they want to follow or even import automatically from Linkedin and Salesforce. Then by mousing over the intuitive interface users can display pop-up SalesGraphs that provides all of the company, personnel, competitive and social information necessary to successfully engage with prospects. The app also sends a proactive daily alert to every user, highlighting actionable news for their followed companies as well as suggesting other companies and opportunity creating events that they might be interested in. To enhance its reach, the developer has made the app available via browsers, mobile, and Salesforce and OracleCRM solutions.
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Results:
GageIn has caught the attention of sales, marketing and business development at enterprises and SMBs thanks to individual users who are spreading word about the app. Launched in early October 2013 using social media and targeted promotions, GageIn is already adding users at a rate of 1000 a day. Saleforce has also selected GageIn mobile as a featured mobile application for its Mobile Application Showcase at Dreamforce 2013.
“This is far and away the best lead generation product I’ve seen in years. We have booked business, gotten appointments and callbacks and overall made the task of research a true pleasure. Thank you.”Leonard Levenson, Director of Sales Administration, Island Hospitality Management
Regalix© / www.svbaawards.com /105 2013 Corporate Meetings Summit Event App CrowdCompass, Inc. 2013 Corporate Meetings Summit Event App
Brief:
The 2013 Corporate Meetings Summit hosted by Cvent is an opportunity for senior level travel, meeting and procurement professionals to come together for sharing success stories and discuss the future of the corporate meeting landscape. An important task for the organizer was to ensure that the attendees get all the information they need and help them network seamlessly with other attendees. As the success of the event relied hugely on enabling immediate engagement, the organizers approached CrowdCompass for developing an exclusive app for the event.
CrowdCompass designed and built a mobile app to provide conference attendees with information about the full conference schedule, speakers, location maps and other attendee information. The app also gave attendees an easier way to share their experiences with fellow attendees, friends and event organizers through various social media platforms.
App Name: 2013 Corporate Meetings Summit Event App App Category: Productivity App URL (Itunes): Click Here
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Challenges:
The biggest challenge was in creating an application that would have a huge impact in determining the outcome of the event. With a conference as large as the CMS, it can be difficult to ensure attendees have easy access to all of the information and resources available. Since paper programs were not available for the conference, it was critically important to have the event’s major logistical information instantly accessible within the mobile app. Ensuring this was, the other big challenge. Another critical functionality of the app was the social sharing feature. The feature had to be powerful enough to help attendees share their experiences real time. Delivering a vast amount of information to multiple devices was also a challenge as users craved for one-of-a-kind experience across all OS.
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Solutions:
CrowdCompass used EventCenter to develop the event app. EventCenter is designed to make it easy for non-technical professionals to build event apps that are simple and engaging for attendees. CrowdCompass extended its existing offline synchronization support by adding a centralized OAuth account model, so that data could flow to wherever the user was interacting with the event using the app. OAuth makes it easy for users to connect and sync up devices, and the developer’s efficient synchronization strategy makes sure data is collected when users aren’t online and quickly refreshed across all devices when they are
Detailed attention was paid to ensure that information was just a few taps away within the mobile app. Not only was content more accessible, but attendees could create their own schedules and use in-app messaging to connect with each other before the event started. The app also made it possible for Cvent to overcome the challenge many event organizers face--saving money while increasing revenue. Using the mobile app lowered printing costs while also providing opportunities to generate revenue.
The mobile app made it easier for attendees to access content and navigate the conference area, facilitated a faster check-in process (attendees could check-in via the mobile app when they arrived, eliminating long lines), engaged attendees through gaming (scavenger hunt), and made all the presentations downloadable in real time. Additionally, attendees were able to create their own agendas with speakers and session of their choice.
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Results:
Cvent’s Corporate Meetings Summit 2013 was attended by over 500 corporate meeting and event professionals. The app was downloaded on 1,320 iPhone devices and 296 Android devices. More than 80% of attendees downloaded the conference app and many people even sought out the organizers to express their excitement about this new technology. Overall, 25,406 impressions were observed, the app was used by 595 users during the duration of the event, 1,086 check-ins were done through the app and bookmarks option was used 1705 times. The opening session was viewed 2,691 times and the highest viewed speaker profile was viewed 290 times during the duration of the conference. Cvent also reduced spend by saving on printing costs since over 80% attendees’ preferred in-app agenda and speaker bios.
The fact that the app had over 1600 downloads when the total number of attendees were just over 500 speaks for the huge impact it had over the event.
Regalix© / www.svbaawards.com /110 Teambox Teambox Teambox
Brief:
Managing a project is always a complex task. Almost all projects are done in bits and pieces at different ends, and have to be tracked in different ways, and by different digital tools. Though there are many project and task management solutions available, they are characterized by being big, complicated, and expensive; or are simply online checklists. Sensing the need for a powerful project management solution that would allow people to use the platform in line with email and social conventions, Teambox decided to develop a mobile project management app that integrates with its web product.
Teambox is an app that helps manage key tasks and deliverables related to projects from one simple app. The app brings together much of the key data related to a project, so that one can have an overall view of the project and communicate more effectively in a mobile manner, and in a way that is more efficient than email.
App Name: Teambox App Category: Productivity App URL (Google Play Store): Click Here App URL (Itunes): Click Here
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Challenges:
The goal was to build a platform that allows users to do many things. Building the complex architecture of a platform into a mobile app was the biggest challenge for the developer. This meant fitting many features into the minimalist design of a mobile screen without causing it to get too crowded. The other big challenge was to design the app for both the Smartphone and tablet. This meant having a unique approach to the design so that usability is optimized for the device in question.
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Solution:
Given the speed with which the mobile world changes, the team felt it necessary to start from scratch in building the Teambox app. All preconceptions and ideas were thrown away, leaving the team to strip the app down to its essence, and then add design elements and features that are well-suited to mobile devices and do not overwhelm the interface. In some cases, the developer realized that it was necessary to forgo consistency in favor of an experience that was better suited to the screen size in question. This approach allowed the team to be more creative, and find a good balance between consistency and usability.
The streamlined and simple interface of the app is designed to make it quick and easy to use. One can have unlimited number of users, and can choose their plan based on the number of projects and access to other features such as HD Video conferencing. Adding new projects is simple. The central dashboard gives a bird’s eye view of all the activity in the project. Tasks can be easily added, edited, organized and assigned and users can see how much time is scheduled out at a glance with the integrated calendar and Gantt chart. Subscribing to the iCal formatted calendar can help users know the schedule even when they are offline.
Teambox enables companies to shift their mindset from one focused on transactional emails, to one in which team members are more productive and get stuff done. Teambox encourages users to be task- centric in their approach to work, thus clarifying who is responsible, when a task will complete, and who is involved.
Teambox does not monetize the mobile apps independently; they are included as part of the overall license charge that Teambox Pro users pay. On the marketing front the company has focused on education and awareness of the collection of mobile apps. Users are provided support round the clock.
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Results:
Since launch, Teambox has met with unprecedented success. The app has been downloaded over 100k times and a bigger feat has been tripling its customer base in last 12 months. Today, the platform is used to support over 25 million collaboration activities, including over 7 million tasks and 2.1 million documents. Over 600k users across 300k organizations are on the platform. The app has also won an impressive list of reviews from well-known magazines and has routinely featured in the Work category on the Apple App Store.
Regalix© / www.svbaawards.com /115 Fleksy Syntellia Fleksy
Brief:
Success of modern day communication devices is tied to the competence of its keyboard. However, onscreen keyboard have remained counter-intuitive because of its skeuomorphic approach. When touch-screens took over, the size of buttons got reduced dramatically; and eliminated the benefit of tactile feedback. In the process, the fundamental flaws in traditional autocorrect systems got exposed.
To remove the barriers in touch-screen typing, Fleksy developed an application with an interface that requires no accuracy in performing usual keyboard functions. It equipped the application with an auto-correct engine powerful enough to work, even if one misses every single key.
App Name: Fleksy App Category: Productivity App URL (Itunes): Click Here
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Challenges:
Developing a revolutionary app like this was fraught with many challenges. Firstly, the team had to focus on building algorithms that is powerful enough to take the points or simulated points of touch and understand where the keyboard was in a user’s mind. This had to be backed with an interface which maximized and complemented the potential of its technology. Secondly, the developer had to ensure that its intuitive gesture system could auto-correct errors caused due to fat fingers, reduced eyesight, or small screens. The other significant challenge was to balance their innovations with the very traditional QWERTY typing and create and maintain a differentiating experience for the user.
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Solution:
Building on top of the QWERTY layout, Syntellia eliminated wasteful, idle space to increase the effective typing area by 114%. This made the keyboard clean, readable and easily accessible. Although a full-fledged QWERTY keyboard, Fleksy provides standard tap typing by only using 5 buttons - all of which can be hidden completely. With an intuitive gesture system Syntellia ensured that typists could space, delete, capitalize and punctuate without using traditional function buttons.
To ensure a rich user experience the developer paid detailed attention to every design choice, pixel arrangement and interface layout. The app was built on the grey scale for balanced contrast and clarity. Large, clean fonts made all letters conspicuous. Animations were implemented to provide an almost tactile experience and give the interface a beautiful and flexible look.
The new technology taps the best of different techniques to make typing an error free experience. Syntellia combined technologies developed for the hardware keyboard era, with linguistics and other techniques to develop the apps auto-correct functionality. The new technology analyzes not just the buttons pressed but also the patterns of typing on the screen, to ensure there are no errors specific to the touch-screen. This has given users ample freedom to type “loosely” on the screen and rely on the system to correct them.
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Results:
Typing out a text without looking at the screen is no more a superhuman feat. Fleksy owes its phenomenal success to this one big reason.
To date the app’s iOS downloads have touched the quarter million mark and has been downloaded across 130 countries.
On the first day of entering Google Beta 20,000 users downloaded Fleksy. Today there are over 33,000 Beta users on its Android Google Beta pool. The app also has over 3,000 followers on Twitter.
3,000 Twitter Following 33,000 Google Beta Users 130 Countries Downloaded In
Regalix© / www.svbaawards.com /120 Business Utility
122 VIP Access 127 GoPayment 132 QuickBooks Online for iPad 137 ICM Mobile 142 Enterprise Connect 2013 Mobile App 147 Square Register 152 Tableau Mobile 157 New Relic for iOS 162 SunOpps Lite 167 mORE Power - Solar Panels Monitoring App 172 AirWatch Mobile Device Management 177 Webalo 182 Snap by Infusionsoft 187 Documents To Go® Standard 192 S&OP Analytics 197 MobileDay 202 Black & Veatch 207 Solar/Channel 212 NQ Mobile Vault 217 App Genie 222 SilverShop 227 Kivox app Busi VIP Access Symantec Corporation VIP Access
Brief:
Multifactor authentication may have many benefits but in practice it is complex to administer. Even end users find it a bit difficult to handle. Using generated pass codes on hardware tokens provided by company is not an easy option either because it requires the user to carry the device around. To cure these pain points Symantec decided to develop an app that would bring simplicity to multifactor authentication while providing a high degree of security.
Symantec VIP is a two-factor authentication service which supplements a user’s traditional passwords with a one-time pass code for added security when accessing corporate networks and applications. The objective was to verify legitimate users at the access point, while, at the same time, making it easy to use for end users.
App Name: VIP Access App Category: Business Utility App URL (Itunes): Click Here
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Challenges:
Integrating a multitude of servers, directories and VPNs, with a vast array of endpoint devices, including iOS, Android, Windows, BlackBerry and legacy devices was a big challenge for the developer. On the architectural front the challenge was to keep the interface simple and clear, while maintaining data security and integrity. Symantec faced issues of supporting a wide range of mobile operating systems, including legacy phones without Smartphone features, in order to accommodate enterprise customers. The developer also had to ensure a consistent user experience with a clear, readable one-time pass code.
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Solution:
Symantec implemented several proprietary security innovations to ensure that the data in the mobile app is protected. When users go to a company website from their mobile phone the site auto-detects the platforms and leads the user through simple instructions. Once installed, the user can register their credential with any account that uses Symantec VIP. The application can also be delivered via email or installed from the major App Stores.
VIP Access acts as a VIP credential that generates this six-digit number or security code. For secure sign in, users need to use this code in addition to their user name and password. The code is a one-time password (OTP) that automatically changes every 30 seconds. With this easy-to-use app users can more securely access critical information while working remotely.
The developer’s pricing strategy was to offer the mobile app as part of the service package for the enterprise - without any additional cost for the end user who is using a mobile-as-a-token for two-factor authentication. The company’s support model is also very simple and self-service, although enterprises have options for upgraded support levels.
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Results:
In the last 5 years the mobile app has become the #1 authentication option of Symantec’s customers. The number of downloads continues to grow significantly for each quarter. VIP Access is a secure, easy-to-use app that guarantees peace of mind for users who are accessing their personal or corporate data on websites, networks, and applications.
Regalix© / www.svbaawards.com /126 GoPayment Intuit, Inc. GoPayment
Brief:
In today’s world of credit card transactions, the odds are heavily stacked against businesses that do not accept credit cards. The card loving customer may avoid these stores. And businesses that invoice their clients will have to put up with a delay in receiving payments. In a competitive environment where cash rolling matters the most this is a major handicap. To help small businesses get over this drawback, Intuit decided to develop an app to enable small merchants accept credit cards without paying high transaction fees.
Intuit’s GoPayment facilitates processing of credit-card payments on Smartphone. For small businesses it offers an affordable alternative to turn their Smartphone or tablet into a point of sale system and also enables them to expand their reach, by accepting payments on-the-go.
App Name: GoPayment App Category: Business Utility App URL (Itunes): Click Here
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Challenges:
The need was to produce a clean and elegant app that could work for different user types and businesses. Different businesses have different needs. While some businesses would just want to use the app as a terminal, others might like to use it as a listing of items for easier and fast ordering and checkout as a point of sale system. The biggest challenge for the team was to ensure that the app met the diverse requirements of different businesses. This meant building features to enable syncing with QuickBooks (to help fully manage your business), card scan with iphone camera, encrypted credit card processing, view transaction history, cancel transactions and geo-location sales tax.
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Solution:
Intuit GoPayment is a comprehensive payment solution for small businesses. All that shopkeepers have to do is swipe, key enter or scan (using smart phone camera) credit card information on their mobile phone for processing, have the customer sign for the charge, right in the Intuit GoPayment app and the credit card charges are processed and receipts are sent by email or text from the app to the customer. Funds from every transaction are deposited directly into a business’s account after a sale closes.
The solution comes with some extraordinary features that make it all the more invaluable to small businesses. These include:
• Quick and secure process transactions over America’s fastest 4G LTE network • Keep track of sales data with back-end system integration. • Minimized need for billing or invoicing • Automatic, accurate sales tax calculations • Syncing transactions with the accounting software • Compatibility with major credit cards • Low swipe rates • Easy account management and capacity for up to 50 employees on a single account
The app comes with a free IntuitGo Payment Card Reader which is very stylish looking and very durable in design.
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Results:
GoPayment has helped small businesses compete against their bigger counterparts’ on an equal footing. Over 70 percent of GoPayment customers who are new to credit card processing have said that GoPayment has helped them boost sales significantly. More than four out of every five GoPayment users have admitted that GoPayment has helped their business look more professional. And they say they owe it entirely to GoPayment’s easy to use features and simple pricing structure.
Regalix© / www.svbaawards.com /131 QuickBooks Online for iPad Intuit, Inc. QuickBooks
Brief:
Business owners and employees who spend most of their day on the go (e.g. landscaping, cleaning, construction) typically write up estimates and invoices with paper and pencil in the field, then create the official document at home in the evening and drop their expense receipts in a shoebox. This process is both tedious and time- consuming. Keeping this in mind, QuickBooks decided to develop an app that would simplify and automate the process of accounting and help travelling individuals create a more professional looking estimate on the go. With QuickBooks Online for iPad, small, service-based local businesses can stay productive on the go. While they do their work, the QuickBooks Online app captures important customer and project details and carries out accounting in the background. That information can then be accessed anytime, anywhere and from any Windows, Mac, iOS, or Android device.
App Name: QuickBooks Online for iPad App Category: Business Utility App URL (Itunes): Click Here
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Challenges:
QuickBooks has historically been accounting oriented. But mobile small businesses, often lacking accounting or book keeping expertise, are intimidated by double-entry accounting. Accordingly, Intuit’s development team wanted to make the app feel like a productivity app, not accounting. The challenge was to achieve this while ensuring that the app works seamlessly with QuickBooks Online accounting back-end to ease tax preparation and enable accurate reports. This meant creating easy to read, easy to understand, and easy to use forms that make invoice creation effortless; building a “customer feed” feature to show the documents, notes, and transactions related to a customer; and creating a simple, guiding, modern design language that scales across iOS and Android devices. The team also added thoughtful details that engage the user emotionally, such as an animated swipe-through during the first use experience, and the ability to add photos of customers.
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Solution:
QuickBooks Online for iPad offers the most common transactions used by on-the-go businesses in a touch-optimized interface. It can be used to add new customers, create estimates and invoices, receive payments, add expenses, and create some simple reports. The user interface is intuitive as the user just has to tap a (+) that appears in the app’s upper right-hand corner, then choose Customer, Invoice, Payment, Expense, or Note and start adding the appropriate information. The app offers a field for a customer photo and also displays a map showing the customer’s address. By tapping the map a user can automatically find directions to the customer location. Invoices created for customers can include personal notes with photos of a project or items sold. Everything created on the app is synchronized and updated to QuickBooks Online account and vice versa. Signature capture on estimates and invoices helps small businesses close deals sooner, while the ability to swipe a credit card to get paid helps them get paid faster. The app also uses a timeline, color, and badges to guide user on the action they need to take on a pending activity. Intuit reached out to top technology, small business, and accounting media to show them the app and the impact it would have on small business owners’ lives. The app was well received by journalists, who applauded the app’s simplicity, elegance, and robust functionality. Intuit also emailed the news to existing QuickBooks subscribers and added messaging within the web app. Besides these, the developer has leveraged various channels including Facebook, Youtube, and in-app display ads to get exposure even beyond the App Store. QuickBooks Online for iPad, was quick to recognize that on-the-go customers might find it hard to set aside time to call them to sort out issues. So the team added a way for users to request support by email.
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Results:
The application has been a real success. It has netted over 200k downloads which is 3 times more than downloads registered by top competitors. For nearly 6 months the application has featured in the list of top 20 apps (Business Category).The app is bringing in ~150 new QBO subscribers per month, or about $1,300 additional revenue per month (recurring and growing). Over 40k new users signed up for free trial.
200,000 Total downloads 45k Monthly Active Users 200k You Tube Hits
Regalix© / www.svbaawards.com /136 ICM Mobile TE Connectivity Ltd ICM Mobile
Brief:
In today’s competitive business environment, customer service solutions have to be provided in a timely manner. To ensure this, organizations’ need to empower field service personnel, to deliver superior customer service in the field. This empowerment can be brought about by equipping service technicians with technology that would help them gather up-to-date information for better decision making and faster response time to customer needs.
ICM Mobile was created to enable service technician mobility and accuracy while providing IT management with real-time access and status of their network connectivity. With this app, TE aimed to provide heightened visibility and response capability to the performance of Move, Add, Change (MAC) work tasks, network event and alarm response handling, diagnostic information and performance metrics.
ICM Mobile is a component of the ICM software suite that drives Quareo Physical Layer Management systems. Quareo systems (powered by ICM) document, monitor and manage the physical layer network elements of the Information Transport System (ITS) and their connectivity.
App Name: ICM Mobile App Category: Business Utility App URL (Itunes): Click Here
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Challenges:
While developing this app, TE had to contend with several stiff challenges:
Firstly, it needed to find a way to develop an application that would allow a technician to seamlessly move from 3G coverage with real-time patching information, to no mobile connectivity, but still provide full work process functionality.
Secondly, it had to ensure that the app worked with a wide range of both TE and 3rd party equipment. Developing applications across multiple platforms has its own challenges. On this count TE had to ensure that the app had the same look and feel on different platforms. The challenges on this front were architecture, features, usability, interaction and interface.
Designing a seamless QR identification system from factory to technician was the third big challenge.
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Solution:
TE worked on a consistent IA that would fit all platforms. It took into account the best native features from a navigation and interaction perspective.
Service technician mobility is enhanced with real-time, detailed information and tools to conduct Moves, Adds, and Changes (MAC work) with validation checks, guidance, logged interactive text dialog and verification images. The app is built to enable technicians view and respond to events and alarms with textual and image feedback as well. A rest interface was developed along with information continuity checks to facilitate ‘off-line’ work tasks that are reconciled and validated when the Mobile app reconnects to the server. The inclusion of IT management metrics such as when a work order is issued, assigned, acknowledge, started, and completed, help to generate work report summaries based on response times, site access times, technician level performance, SLA performance etc.
ICM Mobile links with the ICM server to coordinate event handling, planned work order tasks and technician communications, while enabling unprecedented management, details and control of the physical layer ITS. ICM Mobile enables Network Technician mobility and responsiveness through the following features like work order selection, work order synchronization, work order activation controls, step indicator, auto detect completion indicators, response attachment handling, incident response logging etc. This flexibility allows the technician to plan their work tasks in the most efficient manner within the constraints of the work order parameters.
A unique QR Code and serialization process has been implemented so that factory equipment is pre-tagged with unique serial numbered QR Codes prior to shipment. The QR Codes enable quick scan imports of the tagged asset into the ICM database or for asset lookups during diagnostics of documented assets, and the same QR Code could be used by standard QR Code scanners for product information look-ups on the web. ICM can also generate unique serialized QR Codes for non-TE Connectivity items in the database to enable Asset tagging which the Mobile app then uses for reference and look-ups as well.
The app is free to download and one concurrent session is permitted per ICM instance. Additional concurrent user packs can be purchased to enable concurrent sessions of ICM Mobile.
Regalix© / www.svbaawards.com /140 ICM Mobile
Results:
By reducing diagnostics time, travel time (portal charges), automating documentation and in-app communications, the ICM Mobile app has improved service technician performance efficiency, by 35% and reduced costs to both the service provider and the end customer.
The app has expanded the total addressable market for TE Connectivity managed solutions from $15 million to $250 million. For the TE customer base, the ICM Mobile app closes the gap between service provider and network owner allowing various service relationship configurations between network owner (The customer), Network manager/NOC (In-house or 3rd party) and physical layer service provider (Installer, Telco Carrier, Network services or in-house technicians). This enables and streamlines Physical Layer as a Service communications, and establishes the monitoring of associated performance metrics.
The ICM Mobile app has been downloaded over 480 times since release and has a monthly average of 37 downloads and represents over 400 disparate systems globally. The ICM mobile app is unique in its space and has proven to be a strong differentiator from standard cabling platforms that require manual administration.
Regalix© / www.svbaawards.com /141 Enterprise Connect 2013 Mobile App UBM Tech Enterprise Connect
Brief:
Helping attendees connect with each other in a conference has always been a challenge for organizers. Furthermore, attendees find it difficult to pour through printouts of session details. UBM Tech aimed to solve this problem with its mobile app Enterprise Connect 2013 Mobile App. The objective was to provide a solution to update attendees’ real time, and help reduce costs of printing event schedules and program guides.
App Name: Enterprise Connect 2013 Mobile App App Category: Business Utility App URL: Click Here
Regalix© / www.svbaawards.com /143 Enterprise Connect
Challenges:
The challenge was to keep every participant connected with the event in simple and meaningful ways. The developer also had to ensure all participants had the same user experience irrespective of the device they used. The need to work on dynamic elements that couldn’t be conveyed through print media was the other big challenge. In terms of usability, the app had to focus mostly on the activity feed so that users would be comfortable in the new environment.
Regalix© / www.svbaawards.com /144 Enterprise Connect
Solutions:
The Enterprise Connect 2013 Mobile App was built to help attendees manage their activities in a very organized way. With the app users can create a personalized agenda for the event, add and remove sessions to one’s personal schedule, get exhibitor info and see venue maps, get info about special events, check into and rate booths and sessions, and connect with other attendees.
To take on the architectural challenges associated with building this app, UBM Tech opted for the DoubleDutch platform. This allowed them to focus on the app content, tailor the app’s features to the needs of attendees, and match the look and feel to the events’ branding. The breadth of default features available gave developers a lot of flexibility throughout the customization process. Working with the DoubleDutch platform also helped to optimize the design and performance of the app for different platforms like iOS, Android and HTML5.
The usability aspect of the app has been enhanced by prioritizing the buttons and in-app functions that drive engagement within that feed such as check-in, session scheduling, liking and commenting.
Regalix© / www.svbaawards.com /145 Enterprise Connect
Results:
Besides helping attendees to network easily, the Enterprise Connect 2013 Mobile App helped to reduce spend on printing by about $10k while increasing incremental revenue by $15k.
The app saw nearly 1,200 download between iOS and Android, about 25% of the conference attendees, to connect with the event and customize their schedule. Of the active user base, 61.5% of users visited the app over 10 times during the course of the event.
Regalix© / www.svbaawards.com /146 Square Register Square, Inc. Square Register
Brief:
Credit card acceptance has always been an expensive and cumbersome process for small businesses. To enable credit card transactions merchants need to fill out extensive paperwork, apply for a credit check (which many merchants get turned away for), and sign up for complicated contracts with many fees and conditions. Realizing the difficulty Square worked towards developing a simplified process — one that would enable merchants sign up in a couple of minutes, provide free hardware and software and charge one, low, transparent rate with no complicated add-on fees.
Square Register is a powerful, intuitive, and affordable point-of-sale system that gives merchants everything they need to start, run, and grow their business. The app has been developed specifically for local businesses and comes with a full suite of analytics to make commerce transactions easy for everyone.
App Name: Square Register App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /148 Square Register
Challenges:
Square’s first challenge was to design the app in a way that would provide a beautiful and seamless experience for merchants. The developer had to incorporate features that were specific to different businesses and ensure they improved processes in a significant way. Some of these include analytics to help merchants make efficient decisions; modifiers to quickly and accurately record modifications to orders; custom ticket printing and enabling loyalty features such as first time visitor programs, gift cards, and the ability to share items in the Square directory.
Regalix© / www.svbaawards.com /149 Square Register
Solution:
The easy-to-use interface of the app can turn a Smartphone into a full service point-of-sale terminal. To enhance usability the icons can be customized by text, colors, and pictures. The inclusion of a “favorites” page for most popular items simplifies sales and speeds up check outs. Receipts can be sent over email, text message or by print. Funds from swiped payments are deposited into merchant bank account in 1-2 business days.
As for the analytics functions, Square Register tracks sales in real time and data can be monitored from any web-enabled device. Also, using multiple iPads it is possible to create a virtual cash register network in a business.
Awareness about the product spread organically through happy customers who were excited to share with other businesses and friends. Soon major retailers adopted Square. Now the developer is into some traditional advertising to help market the product. Users are provided support via emails. Besides, users can also get answers from a robust online Help Center.
Regalix© / www.svbaawards.com /150 Square Register
Results:
While the usage of this app continues to grow on Smartphone, it is growing at a faster rate on iPads. iPad customers now represent nearly 50% of total payments processed by Square. The average payment volume processed by these customers is more than double the average volume processed by Square customers using Smartphone. Square now has over a million users and the number is growing at a steady rate.
Square Register is a powerful new option for businesses looking for a new point-of-sale solution.
Regalix© / www.svbaawards.com /151 Tableau Mobile Tableau Software Tableau Mobile
Brief:
If mobile workers are provided easy access to real-time interactive visual analysis, they can gain significant business insights while on-the-go. Mobile intelligence extends these benefits through its ability to provide access to visualizations (vizzes) where work is getting done—hallway conversations, stand-up meetings, executive briefings, and discussions with customers and partners either internal or external to the office.
Tableau’s mobile BI solution leverages the unique flexibility and social nature of mobile devices to enhance the spread of business intelligence throughout an organization. The objective is to foster a culture of data-driven decision making within an enterprise.
App Name: Tableau Mobile App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /153 Tableau Mobile
Challenges:
The team wanted to deliver the distinct functionality of a Tableau dashboard to an audience on-the-go. Dashboard authors would need to maintain interactive features such as the ability to drill down into the data and comment on views. Because many vizzes would be viewed on both standard monitors and on mobile devices, the ability to detect screen sizes and adjust automatically would be important. Speed was a primary factor—mobile users won’t wait minutes for views to load—so the developer had to optimize response times.
Finally, ensuring that the solution would support customers’ existing data security and authentication requirements was paramount, given the sensitivity and value of the data used in visualizations.
Regalix© / www.svbaawards.com /154 Tableau Mobile
Solutions:
To preserve interactivity, report and visualization authors provided filter functionality that mobile users can leverage to adjust views and drill down into the data. Authors also enabled content search to help users identify the dashboard they want to view.
Based on the mobile user’s log in, a role-appropriate version of the dashboard is made available (such as to a manager or employee.) Browser-based users have the flexibility to interact and further author the dashboard based on their security profile. This enables more flexibility and customization for the mobile user. To foster interaction and shared communication, the users are enabled to comment and collaborate on vizzes from their mobile devices. To enhance readability, developers built an auto-resizable dashboard that would render appropriately whether viewed on a PC or a mobile device.
Dashboard views are optimized to deliver touch experiences when accessed on an Apple iPad, Android tablet or other mobile platform. The Tableau team chose HTML5 as the development language to improve speed. This choice also enables users to enjoy the same viz experience— regardless of their device or OS—and avoids limitations to the characteristics or features that could be deployed.
From its first foray into the market with Tableau 6.1, Tableau Mobile has been well-received. The newest release, Tableau 8.0, has introduced mobile authoring capabilities to the Apple iPad and Android-based tablets.
Tableau Public, the largest free deployment of Cloud-based Business Intelligence in the world, provided a great opportunity for many people to test the Tableau Mobile environment. With a downloaded Tableau app from either an Apple or Android App Store, a casual user can download a visualization created in Tableau Public. Many people use Tableau Public in blogs and media outlets and also use tablets as their main device for reading. This has expanded the user market to a broad class of both casual and corporate users of Tableau Mobile.
Tableau Experience events were held in major cities around the globe to help spread the word of Tableau Mobile and Version 8.0. The company continues to participate heavily in marketing activities that contribute to expansion of the product. Version 8.1 Tableau Experiences are scheduled for November and December in a city near you.
Regalix© / www.svbaawards.com /155 Tableau Mobile
Results:
Tableau has consistently grown quarter over quarter each year. In the most recent results the company has grown 90% year on year from Q3 2012 to Q3 2013. Already in 2013, Tableau has added more than 4000 new corporate customers to exceed 15,000 with resulting revenues of more than $150,000,000. Tableau Mobile is immediately available to any of our Tableau Server users. Tableau Mobile has been viewed more than 4,000 times on YouTube and enjoys 4 plus ratings on the iTunes App Store.
Regalix© / www.svbaawards.com /156 New Relic for iOS Tableau Software New Relic for iOS
Brief:
In the enterprise sphere, web and mobile app usage is on the rise as a way to connect and interact with customers and employees. In today’s dynamic hyper-instrumented, hyper-connected world, ensuring a high quality user experience for thousands of employees, associates and customers who use web and mobile apps has become a business imperative. But just having cool features in these apps is not enough- an unreliable, underperforming sluggish app can just as well turn out to be a recipe for disaster and high dissatisfaction. In fact, performance is the most important differentiator when it comes to web and mobile application adoption, usage and abandonment rates.
While mobility and web offers new business opportunities to interact with customers and increase efficiency, the IT environment to support them has become increasingly complex. Software as a service vendors that provide application performance management (APM)are easier to deploy and bring faster time to value while still offering sophisticated information about the health of the software code, the browser, the server.
Although the growth and number of native mobile apps has been astonishing, very few APM solutions offer any significant mobile app monitoring capabilities. And unfortunately, most of these solutions can only synthetically measure mobile response times, without any real-time visibility into the actual user experiences, or web services and API calls. And businesses are left with little choice but to wait for their mobile apps to crash or earn one-star ratings before they can understand that something could be wrong with the health of their app.
App developers and IT Operations staff also want to understand the performance of their underlying infrastructure that supports the application, such as backend services and databases. Having easy access to the data and analytics in a single interface streamlines their workflow and enables them to identify and resolve performance issues quickly.
To help enterprises proactively monitor their web and native mobile apps, New Relic delivers game-changing visibility into the real time performance and health of their apps. More than 70,000 customers use New Relic’s cloud solution every day to optimize more than 200 billion metrics for 3 million applications.
Regalix© / www.svbaawards.com /158 New Relic for iOS
Challenges:
In this hyper-connected world, developers want to have access to performance metrics for all of their applications and their underlying infrastructure irrespective of where they are or what time of day it is. A native mobile app that would extend their access to their APM SaaS solution would allow them to monitor the health of their applications, freeing them from having to constantly log onto their laptops.
The two biggest challenges New Relic tackled in creating an iOS app for their APM service were:
• Being able to retrieve thousands of metrics instantly and display a very large amount of data on a small screen and in a meaningful way.
• Being able to display charts and graphs, and respond to user interactions with these charts, including scrolling to display historical data, and loading data on demand.
Technically, it’s a challenge to design a solution to cache a large amount of data (for the charts and graphs for example). Additionally, the kind of data received is very fragmented and it’s distributed from different endpoints. Being able to manage this high volume of data, and prioritize it to be displayed on a mobile device was the real test.
From a User Interface perspective, the most challenging part was designing for graphical user interactions on a small screen size. It required an intensive testing phase with real users to understand how users would potentially interact with an almost fully chart-based app. For example, they learned that nearly all the initial test users tried to drag their fingers through the chart, the first time they saw it. This led to designing a dragging gesture to access the ‘historical data’ feature, since it seemed to come naturally to most users.
App Name: The New Relic iOS App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /159 New Relic for iOS
Solution:
To help developers always stay updated on their app performance, errors, and throughput, in real- time, New Relic created an iOS app for their customers that enables them to use the New Relic software as a service from an iPhone or iPad. It allows them to access all their key performance data on the go, and it sends push notifications for any performance issue alerts they have setup, so they can always stay on top of any problems that might arise.
New Relic is the first SaaS APM vendor to provide an iOS app that provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in their software environment.
One of the key components of the New Relic iOS app is charts. New Relic needed to be able to support all devices including legacy ones like the iPhone 3GS, and the performance on these legacy devices isn’t that great. Drawing these charts on the iPhone screen can be really harsh on the phone’s hardware and performance. New Relic reiterated the app several times in order to make it perform efficiently and not use too much of the phone’s hardware, while still giving users a good experience. Once the innovation was done on this aspect, different user interactions, like dragging to load historical data, were added.
Regalix© / www.svbaawards.com /160 New Relic for iOS
Results:
New Relic’s iOS app has become a competitive differentiator for them because they are the only SaaS APM provider to have an iOS app, and were the first ones to bring it to market. The New Relic iOS app is a heavily requested feature by a large part of their customer and prospect base, and therefore is crucial to deal closures.
The app has been very well received by New Relic’s existing customers. More than 6,000 people downloaded the New Relic iPhone app in the very first month, and they’ve had more than 20,000 downloads since its launch in January 2013 (This app is available only to its existing 70,000+ customers). The app also made it to the Top 20 list in the App Store under ‘Top Free iPhone Business Apps’ the day after it was first launched, at #13. They recently launched their iPad app at their Future Stack conference at the end of October, and it has already been downloaded over a 1000 times and is experiencing a high volume of usage from their customers.
Taylor Bird of Mimeo.com, sums up the New Relic OS App’s impact on customers, aptly. “Whether it’s checking Apdex with your morning coffee, hunting down sluggish servers in between train stops or squashing that one last bug before you head out for family dinner, having all the power of New Relic with you wherever you are has helped us redefine application support.”
Regalix© / www.svbaawards.com /161 SunOpps Lite OneRoof Energy, Inc. SunOpps Lite
Brief:
Selling a solar solution to homeowners is always a difficult task. Most prospective buyers view the process as complex and lengthy and are reluctant to undergo the hassle. In order to close a sale, solar energy consultants need to – above all – tangibly communicate the cost and energy- saving benefits. The central pitfall lies in estimating power consumption and savings on the spot. To solve this, OneRoof Energy created SunOpps Lite — an interactive iPad and iPhone app that allows sellers to instantly assess solar’s bottom-line viability for a homeowner. SunOpps Lite allows sales teams, dealers, and affiliates to manage leads effectively and provide indicative pricing to prospective buyers.
App Name: SunOpps Lite App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /163 SunOpps Lite
Challenges:
The biggest challenge in creating SunOpps Lite was enabling the app to dynamically calculate how much a property could save by going solar. This meant incorporating complex formulas for on-the-go analysis. As the developer wanted the app to work offline, the app had to be built on a very complex database. Additionally, the offline inputs had to be synced with the Salesforce CRM database for follow-up.
Regalix© / www.svbaawards.com /164 SunOpps Lite
Solution:
SunOpps Lite determines how much money can be saved with the push of a button. The energy consultant simply enters the property owner’s details, including utility bill. From the information provided, the app estimates the cost savings. SunOpps Lite also accelerates and automates the sales process by generating and managing leads through an interconnected platform. To enhance usability, the app has been provided with an easy-to-use interface. Even non-solar experts can use it to effectively sell solar solutions. Another unique feature is the prospecting process to determine if a homeowner is a strong candidate for solar.
Regalix© / www.svbaawards.com /165 SunOpps Lite
Results:
The app has been greatly received by energy consultants. By providing immediate feedback on estimates, the app has helped dealers increase sales efficiency, and accelerate and automate the sales process.
Regalix© / www.svbaawards.com /166 mORE Power - Solar Panels Monitoring App OneRoof Energy, Inc. mORE Power
Brief:
Once a homeowner installs solar energy on their roof, monitoring the system’s power production and performance helps users better understand the benefits of going solar. In addition to other home automation tools, homeowners need instant notification on what is going wrong with their solar panels so they can seek support quickly. Recognizing the need for supporting homeowners with an easy-to-use solar panel monitoring platform, OneRoof Energy has developed the mORE Power app, a tool to keep users updated on solar panel efficiency and production.
With the mORE Power app, homeowners have a handy way of checking their energy generation online at any given time. The app makes solar a central fixture of a homeowners’ daily life, and empowers them with the ability to remotely manage and monitor their energy output.
App Name: mORE Power - Solar Panels Monitoring App App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /168 mORE Power
Challenges:
While developing mORE Power app, the biggest challenge was determining how to capture solar panel performance data out of the monitoring system and feed it into a centralized data warehouse before passing it to homeowners. The developer also had to ensure that each homeowner only viewed updated data for their own system. The other challenges were to generate user-friendly data in charts and graphs for easy understanding and set metrics that measure panels’ performance in terms of environmental benefits and carbon offset equivalencies.
Regalix© / www.svbaawards.com /169 mORE Power
Solution:
The mORE Power app allows homeowners to remotely monitor and manage their energy output, integrating solar with other home automation tools. Beyond its central feature in allowing home owners to remotely view how much power their rooftop system is generating, users can log-in to their OneRoof Energy’s homeowner account and view all of their solar electric system performance data in nicely presented graphs and charts. The most interesting feature, however, is the homeowners’ ability to see the system’s associated environmental offsets. This is commonly provided by metrics like number of trees planted or automobile miles not driven. Users can also leverage the app to share their solar production and environmental offsets through social media platforms including Facebook, Twitter and Instagram. Finally, users can easily refer a friend to OneRoof Energy and earn $500 per referral through the app.
Regalix© / www.svbaawards.com /170 mORE Power
Results:
OneRoof Energy is committed to using technology to enhance the experience of going solar and having a solar electric system. mORE Power is an outcome of this commitment. To date, the app has more than 400 downloads and is generating more interest from customers.
Regalix© / www.svbaawards.com /171 AirWatch Mobile Device Management AirWatch AirWatch Mobile Device Management
Brief:
Mobile devices are entering the enterprise at an exponential rate. With growing number of device models, platforms and operating systems, businesses are facing new and complex mobility management challenges. Accessing corporate resources from a mobile device can introduce significant threats to corporate security.
The AirWatch mobile device management (MDM) agent enables organizations to enroll mobile devices in the enterprise environment quickly, configure and update device settings over-the-air and secure the devices. It provides businesses with a simple and efficient way to view and manage all enterprise devices from one central console.
App Name: AirWatch Mobile Device Management App Category: Business Utility App URL: Click Here
Regalix© / www.svbaawards.com /173 AirWatch Mobile Device Management
Challenges:
Organizations adopting mobile devices into their business strategies need to know that their MDM provider can support their security needs as they continue to grow. On this count, the biggest challenge faced by the developer was to ensure scalability. Additionally, the app needed to have an intuitive user interface so as not to overcomplicate the technology. An additional challenge was to provide solutions that offer flexibility for all enterprise needs.
Regalix© / www.svbaawards.com /174 AirWatch Mobile Device Management
Solution:
To address scalability issues, AirWatch provides architecture that can support from 10 to more than 100,000 devices. The app is built on industry standard technology, making it easy to manage alongside existing enterprise applications. The solution consists of three main components: Device Services – used to communicate with mobile devices; Admin Console – web application for administration and self-service; and the Database – used to store application data and device information. The frontend components of the application can be separated from the database server and deployed behind a network load balancer in an active-active configuration, which easily scales to support additional device capacity.
The AirWatch MDM agent has a simple and intuitive interface for both end users and administrators. It enables organizations to manage mobile devices by streamlining IT processes and providing a single console interface for enrolling, deploying and managing mobile devices. The app also provides end users with a simple enrollment process and an easily accessible self- service portal. AirWatch’s intuitive enrollment process provides a consistent enrollment flow for all major platforms and allows both administrators and end users to enroll devices. Users simply need to navigate to the provided URL, devices auto-detect if the AirWatch Agent is installed and users are redirected to the appropriate store to download the AirWatch Agent if needed. Once enrolled, users can view their compliance status and send on-demand commands to their device from the AirWatch self-service portal. If users lose their device or if their device is stolen, they can log in to the self-service portal to send a message to the device, lock the device or perform a device wipe.
To ensure enterprise flexibility, AirWatch MDM offers an integrated Enterprise Mobility Management (EMM) suite or standalone solution. The app is built on a powerful platform, developed from the ground up to be multi-tenant and highly scalable, all while offering the flexibility of being deployed in the cloud or on-premise. Additionally, AirWatch offers organizations a choice between enabling a BYOD program or a hybrid approach.
AirWatch also focuses on providing hands-on training and easily accessible customer support to ensure customers have all of the resources they need for a successful mobile deployment. The company’s global support offering provides customers with a designated account manager, access to the ASK Knowledgebase and 24/7/365 global support.
Regalix© / www.svbaawards.com /175 AirWatch Mobile Device Management
Results:
The AirWatch MDM agent has met and exceeded its business objectives by simplifying enterprise mobility for more than 8,500 organizations across the world. In the past few years, AirWatch has tripled its customer base and continues to see significant growth. AirWatch currently provides MDM solutions for 4 of the top 5 global Fortune companies; 9 of the top 10 U.S. retailers; 6 of the top 10 global airlines; 4 of the top 5 global energy companies; 6 of the top 10 pharmaceutical companies; 7 of the top 10 global CPG companies; and 3 of the top 5 medical device companies.
In addition to its significant customer growth, AirWatch also stands out because it has the broadest mobile ecosystem on the market. With a fully integrated EMM suite, including mobile application management (MAM), MDM and mobile content management (MCM), AirWatch offers the most robust feature set to its customers. Additionally, AirWatch has built a strong network of NAC vendor partnerships and maintains very close relationships with OEM for APIs.
AirWatch’s fully integrated MDM solution provides enterprises with a simple way to securely manage all of their mobile assets, including devices, applications, content and email. The solution is built to grow with organizations, integrate with existing enterprise systems and manage all devices, regardless of type, platform or ownership.
8500 Organizations Deployed In
Regalix© / www.svbaawards.com /176 Webalo Webalo, Inc. Webalo
Brief:
The traditional approach that software development, programming tools and consulting services rely on to deploy mobile apps cannot scale economically to produce the number of enterprise- wide mobile apps that organizations require. Whether building from scratch or customizing packaged applications to fit their mobile strategy, IT organizations face significant challenges in their efforts to deploy effective, user-friendly enterprise mobile apps. To effectively generate enterprise mobile apps, IT needs a non-disruptive, infrastructure-level, scalable solution that plugs into existing systems and business processes.
Webalo is the easy, fast alternative to traditional mobile application development – an affordably scalable and integral part of the IT enterprise mobility infrastructure that, out-of-the-box, seamlessly integrates and interoperates with enterprise applications and data, Enterprise Mobility Management platforms, and Android, Apple, BlackBerry, and Windows mobile devices. Its infrastructure-level implementation lets it automatically generate and deploy secure enterprise-to-mobile apps in minutes, eliminating the obstacles to BYOD. Webalo provides direct access to the enterprise applications and data that companies already have and delivers secure, bi-directional, transactional mobile access to the enterprise-based activities that employees rely on to do their jobs.
App Name: Webalo App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /178 Webalo
Challenges:
During traditional app development, IT has had to deal with challenges related to infrastructure, security, management, provisioning, device proliferation, and technology evolution, as well as the challenge of a rapidly shifting device marketplace and the risks associated with mobile OS selection. Since users expect a rich on-device experience, the mobile app development process had to be repeated for each mobile OS and every time changes to the app were required.
Regalix© / www.svbaawards.com /179 Webalo
Solution:
Webalo’s vision for scalable B2E mobile enterprise app development is to automate the process. The key principles include:
• Connect to data & backend applications already in place • Integrate with EMM platforms & secure containers • Use a single configuration that creates a native UX on every Smartphone and tablet • Generate mobile apps automatically
Webalo technology separates the specification of semantic metadata -- the part that differs between mobile applications -- from the rest of the enterprise mobility problem -- the part that is the same across mobile applications. The semantic metadata is specified by an enterprise “administrator” who configures it using a web-based, step-by-step, point-and-click process. The rest of the enterprise mobility problem -- the hard part -- is handled automatically by Webalo software. This strategy has resulted in a significant advantage for Webalo users such as dynamic deployment to mobile devices; one client for each mobile OS (instead of one client for each enterprise application); and a proprietary porting technology for reliably, repeatedly, and automatically porting a large common code base written in Java – Webalo Client Platform – to multiple Java targets, C-based platforms, C#-based platforms, and Javascript/Flash-based platforms.
The company has also taken a unique approach by going-to-market through partners that include the top EMM vendors, value added resellers, carriers and OEMs.
Regalix© / www.svbaawards.com /180 Webalo
Results:
Since its launch, Webalo’s service has met with significant success. Over 800 companies have signed up for the free version of the service which lets customers deploy an unlimited number of apps for up to three users on any devices they use. A substantial number of customers have also signed up for the paid “Pro” version of the service. The key objectives during the last twelve months were to create the partnerships that would drive customer growth and billings but, in addition to the partnerships, Webalo has exceeded its goals for initial customer acquisitions and developing new examples of what can be mobilized and how organizations can benefit from generating enterprise mobile apps in minutes.
Regalix© / www.svbaawards.com /181 Snap by Infusionsoft Infusionsoft Snap by Infusionsoft
Brief:
Business cards in their current physical form are too much of a bother. When there are too many of them there is a need to downsize ones wallet. This means doing away with some cards. For those who don’t keep it in their wallets, manually entering the info into a computer or phone is always a tedious job. Snap by Infusionsoft is built to do away with the trouble of maintaining business cards.
With Snap by Infusionsoft all one has to do is simply snap a photo of a business card from their smart phone and Snap will save that information in Infusionsoft. The app helps customers save time by making it easy to add new contacts to their account. The target audience for this product is “The Networker” or people who frequently collect business cards and attend networking events. Customers must have an iOS mobile device or Android phone to use this product.
App Name: Infusionsoft App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /183 Snap by Infusionsoft
Challenge:
Designing the app was a challenging part for the development team. The user needed an intuitive screen with big buttons for ease-of-use. The other challenge was to enhance the apps usability by including features like adding tags to the contact, kicking-off campaigns from Smartphone, and other automated features. All these features along with the design had to supplement the functional aspect of the app.
Regalix© / www.svbaawards.com /184 Snap by Infusionsoft
Solution:
The development team had to focus on a core mobile need of Infusionsoft customers. To determine this need, more than 90 interviews were conducted with customers. With more than 80 percent customers reporting they used a mobile device to capture leads it became apparent that this was the app to develop. While developing the app the primary focus was to create a simple and beautiful design. With one iOS developer and one Android developer, the team created an app that does two things really well – add a contact by taking a picture of a business card or manually add contact info. Another feature that was included was the customers’ ability to add tags to the contact within the mobile, which automatically start automation sequences for follow up.
The product marketing team intentionally soft-launched the app (only told employees and partners). This was done to allow organic adoption to occur through word of mouth. Prior to launch, the development and product marketing teams trained the support team in multiple hour-long sessions with team managers and the training/development team. A mobile support representative who specializes in mobile issues was allocated.
The application is offered free of charge and comes with 250 free card reads per user per month. If Infusionsoft customers are adding more leads to the account, they’re going to be more successful with the software and thus be more satisfied with Infusionsoft.
Regalix© / www.svbaawards.com /185 Snap by Infusionsoft
Results:
The performance of the app has truly surpassed all expectations and is regarded internally as a huge success. The app has had about 4,100 downloads and across seven countries. The maximum downloads in a day stands at 1,124. The app has also enjoyed an outstanding iOS rating of 4.94 out of 5; and Android rating of 4.43 out of 5.
4100 Total downloads 4.94 out of 5 iOS rating 4.43 out of 5 Android rating 1,124 Maximum downloads in a day
Regalix© / www.svbaawards.com /186 Documents To Go® Standard DataViz, Inc. Documents To Go® Standard
Brief:
Smartphone and tablets have transformed the way we do our office work. Reviewing documents, creating PPT files, or putting data into Excel sheets on the move, including when sent via email or saved in the cloud, on mobile devices can be done with absolute ease. But that’s possible only if the handheld device supports Microsoft Office files. For devices that don’t, working with MS Office Suite would be a pipe dream. DataViz decided to bridge the gap by developing an app that would facilitate viewing, editing, and creating Microsoft® Office files and viewing Adobe PDF® files on non-Microsoft OS Smartphone and tablets.
App Name: Documents To Go® Standard App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /188 Documents To Go® Standard
Challenges:
The developer faced three main challenges in creating their mobile Office suite for Android and iOS. The first was to make the Office suite fit into the professional creative workflow. This meant creating architecture that would strike a balance between the screen size and ease-of-use. Given size limitations of device screens, providing full document view to users was a formidable task. Secondly, there was a need to meet user expectations of a professional look and feel. This added to the complexity of designing the product. Thirdly, the processing speed and resolution had to be right for sharp functionality. Together, the challenge was to find ways to build an all-encompassing suite that would guarantee complete value to the buyer.
Regalix© / www.svbaawards.com /189 Documents To Go® Standard
Solution:
To overcome the challenges, DataViz divided its development team to focus on specific aspects of the app building process. The teams carried out extensive research alongside development and testing, to take on the challenges pertaining to each aspect of the development process. The screen size limitations were overcome with touch gestures created using the latest technologies in mobile development. With this feature, users can slide the navigation bar and other options/features in and out of the screen. This ensures hassle free viewing and editing of an entire document. To enhance readability, buttons were replaced with image indicators. This gives the Office suite the intuitive UI that people expect it to have. Intensive back and forth with graphic design, product testing, and development teams helped to sort out issues related to OS processing speed, device resolution, and more.
Documents To Go comes with a Getting Started wizard that teaches users how to edit, store, and access files from Cloud services and more. The other notable aspect about this app is the tech support. In-house email support is available with a 24/48 hour turnaround time. Support information is also available on the website in the form of how to use, FAQ, and ‘Hot Tech Topics’, along with the option to email DataViz’s in-house support team.
Regalix© / www.svbaawards.com /190 Documents To Go® Standard
Results:
The feedback was universally positive. Documents To Go has over 25 million downloads and 750,000 paying customers on Android alone. Besides its usefulness, DataViz attributes the apps success to extensive cross-functional collaboration between sales, product, marketing, operations, finance, and executive teams.
Simple and powerful, this app has made life a lot easier for avid Android and iOS users.
25 Million Downloads 750,000 Paying Customers
Regalix© / www.svbaawards.com /191 S&OP Analytics Linear Logics, Corp S&OP Analytics
Brief:
Sales & Operations Planning (S&OP) involves integrating plans from various functional areas of a business to formulate an implementation strategy. Companies are increasingly relying on S&OP to improve their financial and operations performance. However, to meet emerging challenges, companies need to have a more dynamic S&OP process in place — one that allows decision makers get real time access to spreadsheets, charts, dashboards and collect data on the move, for an on-the-spot analysis of a constantly evolving process. To bridge this gap, Linear Logics Corp decided to develop an app that would facilitate S&OP Analytics while on the move. The objective was to extend the S&OP process to mobile devices in order to provide the right information to the right people at the right time. .
App Name: S&Op Analytics App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /193 S&OP Analytics
Challenges:
The biggest challenge faced by the company was on the technology front. Which platform to choose: iOS, or Android? As both the platforms have their pros and cons, deciding which one would provide the new app with a leg up was a hard call. Likewise, deciding upon the app interface and web service was a huge challenge. This meant balancing the design, functionality, and efficiency aspects to provide excellent user experience. Aside this enabling easy access to real time data was a major challenge for the developer.
Regalix© / www.svbaawards.com /194 S&OP Analytics
Solution:
The S&OP Analytics application provides users’ mobile access to SAP’s Sales & Operations Planning on HANA application—allowing review and sharing of analytics while on the move. The app integrates all planning layers and functions to merge data, performance monitoring and reporting. The captured data is presented real-time in top-line dashboards for an easy review and analysis. With simple navigation tools executives can manipulate chart displays and highlight specific data that require special attention. The app also enables them to capture images of charts, annotate them and send them as attachment in emails. Together, these features help executives to analyze data instantly and provide timely inputs to the planning processes.
Regalix© / www.svbaawards.com /195 S&OP Analytics
Results:
S&OP Analytics application has helped executives closely monitor the S&OP processes and intervene with valuable inputs on a timely basis. A large number of enterprises have leveraged it to improve their demand and supply planning and collaboration across functions. To date, this app has received enormous response across diverse industry verticals.
Regalix© / www.svbaawards.com /196 MobileDay MobileDay, Inc. MobileDay
Brief:
Organizations that have worldwide presence need to invest in web communication tools to ensure high levels of employee co-ordination. Likewise, dedicated business travelers such as investment bankers, management consultants, technology consultants and lawyers need online collaboration tools to provide services to clients. However, joining or hosting conference calls remains an arduous and time consuming task, with irksome requirements like dial-in numbers, participant codes, and conference ID numbers.
With this in mind, MobileDay Inc decided to develop an app that would allow for one-touch dialing into any conference or meeting and work with a wide variety of conferencing service providers. The objective was to help busy people, whose occupation required frequent conference calls or online meetings, communicate seamlessly.
App Name: MobileDay App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /198 MobileDay
Challenge:
A unique thing about this app is that it syncs the mobile calendar, and auto-detects the conference call details within meeting invites. Enabling such a feature was the biggest challenge for the developer. Another distinguishing aspect — enabling one-touch access into any conference call on any conference provider — was the next big challenge. On the design front the company had to deal with a variety of different calendars, event detail formats, and joining/hosting protocols (depending upon different CSP’s, bridges, services etc.) Additionally, accounting for all these differences on two separate OS’s (iOS & Android) was yet another significant challenge. Asides this, the app needed a clean, user-friendly calendar view with pre- populated events from whichever calendars the user chooses.
Regalix© / www.svbaawards.com /199 MobileDay
Solution:
MobileDay is built to enable users join conference calls with just one tap. Once installed the app scans user calendar for conference call invites. It then matches the invites to the conferencing systems and their dial-in numbers in its database. When the call time arrives, the app pops up a reminder. The user can then get into the app and join the call with one tap, as the app remembers all the dial-in information and enters it automatically. There’s even a test- call option to make sure everything works before the actual call. Those running late can also send message to other attendees via email or text or scanned messages. There’s also one button to rejoin a dropped call.
Once the app was complete and fully functional, users were thrilled by the solution and became vocal about the app’s utility. News about the app spread via word-of-mouth between colleagues and coworkers, as well as online by way of tweets and tech-blogs. To facilitate spreading of news the company implemented a ‘Recommend Us’ button with which users could easily send texts, emails, or tweets about the app to friends.
MobileDay Inc. matched its viral growth with an unwavering commitment to user support and functionality. Based on user demographic, the app maker enabled a paid, in-app upgrade for Salesforce users.
The company banked on its app MobileDay for Enterprise to formulate its monetization strategy. This enterprise edition is essentially the same app to the end-user, but companies can leverage it to save money on each of their employees’ conference calls connected with the app. The ‘Least-Cost Dialing’ feature automatically connects employees to conference calls using the least expensive phone number based on the company’s existing conference service and the location of the device.
Regalix© / www.svbaawards.com /200 MobileDay
Results:
The one tap connection functionality has made MobileDay a highly successful application as measured by media buzz and downloads. Since launch the app has been downloaded over 160,000 times and boasts of 81,200 monthly users. MobileDay features as ‘Best New Business App’ in Apple App store. The app has also been voted the ‘Best New Travel App’ in Entrepreneur’s 2013 Business Travel Awards and ranks #1 on Time Business and Inc.com’s “10 Must-Have Apps for Entrepreneurs”.
MobileDay Inc. has signed deals with multiple Fortune 500 companies as well as other prominent companies nationwide. The company has expanded its operations to 2 other countries (Canada and India) and plans to expand to another 20 countries in the next 6 months.
160,000 Total downloads
Awards: ‘Best New Travel App’ in Entrepreneur’s 2013 Business Travel Awards #1 on Time Business and Inc.com’s “10 Must-Have Apps for Entrepreneurs”
Regalix© / www.svbaawards.com /201 Black & Veatch Black & Veatch Black & Veatch
Brief:
Investor Relations (IR) is a key management responsibility as it helps company securities achieve fair valuation. Keeping shareholders up-to-date on company developments is crucial to sustaining the relations. To date, enterprises have relied on formal mailers and reports to intimate investors. In the age of mobility, it’s imperative for enterprises to keep stakeholders updated real-time. To meet this requirement, Black & Veatch, approached RareWire.
RareWire developed a mobile application to deliver critical information to Black & Veatch’s shareholders located around the globe. The app has been designed to deliver large multimedia files that include videos, reports, magazines and documents.
App Name: Black & Veatch App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /203 Black & Veatch
Challenges:
The biggest challenge was to ensure that the app could deliver large pieces of information seamlessly. The aim was to offer an easy mobile experience to shareholders who were keen to catch up with company news. Additionally, the user interface had to be interactive for non-developers to dynamically add and update information on the app. The other big challenge was to have a built-in feature to enable on-demand access and download of files without weighing down the app and affecting device speed. This aside, the developer had to build back-end support, integrate twitter, enable annotations in PDFs, and ensure cross-platform capabilities.
Regalix© / www.svbaawards.com /204 Black & Veatch
Solution:
Black & Veatch Mobile App was created with simplicity and efficiency as key aspects. During development, RareWire used its Fusebox app to glean information from decision makers around the globe and incorporate the feedback into the development.
Black & Veatch Mobile App is built with a dynamic and user-friendly interface. The app has a download function and also integrates social media, to make it easy to share the downloaded content. Content shared through the app can be viewed, streamed and played on the app or can be downloaded for future use and reference. The app also features superior back-end support.
Regalix© / www.svbaawards.com /205 Black & Veatch
Results:
The app was received with huge enthusiasm. Investors from over 30 countries across the globe have downloaded the app. Till date, the app has marked over 800 downloads.
Black & Veatch Mobile app has helped Black & Veatch manage its capital assets with greater confidence.
Regalix© / www.svbaawards.com /206 Solar / Channel Impress Public Relations, Inc. Solar/Channel
Brief:
The solar industry, like many other industries, was in need of a new way to experience all of the content generated around it. The need was for a platform that would provide people a single place to flip through news and updates. Solar/Channel was developed with this need in mind. It obviates the need for users to visit multiple websites, newsletters and apps to stay informed of the latest developments within solar.
Solar/Channel provides solar professionals a single, real-time platform to get updated on and engaged with the industry. The objective is to help solar power professionals and enthusiasts build a mobile content community. The app brings together the most influential industry media, bloggers, trade associations and social media feeds, providing the latest developments from the solar industry in real-time.
App Name: Solar / Channel App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /208 Solar/Channel
Challenges:
The developer wanted to create a great mobile experience for all content provided on the small screen of a mobile device. It also wanted to create a new, revolutionary way to read the latest content from twitter from within the industry. Additionally, InPress Media Group had to optimize the number of content partners so that users don’t get overwhelmed with the amount of content and channel partners. Ensuring these was the biggest challenge faced by the company. Furthermore, there was a need to bring content on a real-time basis. This meant applying various methods of pulling in multiple partner’s content including RSS and scraping. Another significant challenge was to design the app in a way that would enhance readability in all of types of mobile devices with different sets of capabilities.
Regalix© / www.svbaawards.com /209 Solar/Channel
Solution:
To make reading easy InPress Media Group designed and implemented multiple content display templates. This, to a large extent, helped in reflecting the premium content experience from web on the mobile device. At the same time it gave the app a fresh look and feel every time a user accessed it for information. The developer evaluated all major content providers within the solar industry, on the basis of depth of content, online audience, geographic reach and user satisfaction. After analyzing extensively the InPress Media Group selected the most influential content providers to bring maximum value to its app users.
Working with its development partners, InPress Media Group also implemented a content program called Real Time Reporter to enable the user to see the latest tweeted solar news on a real-time basis.
Regalix© / www.svbaawards.com /210 Solar/Channel
Result:
Solar/Channel is the only app of its kind in the industry today. It took the app only three weeks to register over 400 downloads. For an app that has just been launched the figure reflects a steady user adoption. The developers are in are in advanced talks with a number of industry leaders about app sponsorship and additional content partnerships.
Regalix© / www.svbaawards.com /211 NQ Mobile Vault NQ Mobile, Inc. NQ Mobile Vault
Brief:
Mobile devices are gold mines of personal information and so are major targets of thieves. As today’s thieves are smarter, and their attacks more sophisticated it falls upon individuals to keep the information in their device more secure than the device. The best way out is to lock the treasure-trove of information so that the information is kept away from unauthorized use.
NQ Mobile is the only major mobile internet services company to recognize and address the growing need for mobile data privacy solutions. The company developed the NQ Mobile Vault as a perfect solution for people who want to protect the information on their mobile phones from falling into unauthorized hands.
App Name: NQ Mobile Vault App Category: Business Utility App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /213 NQ Mobile Vault
Challenges:
Vault was built using a combination of readily available android technologies combined together in an innovative way to create value for the users. The main challenge of designing Vault was to ensure that the app could be available on a wide array of Android devices to accommodate for the OEM Specific OS modifications. The next challenge was to incorporate functional innovations that would enhance privacy protection. And all this had to be built without complicating the usability aspect. Furthermore there were technical constraints regarding memory usage.
Regalix© / www.svbaawards.com /214 NQ Mobile Vault
Solutions:
As ensuring privacy was the core objective of this app, the developer focused on two distinctive features to enhance security —the SecureCam and fake Vaults — both of which are marvelous technical innovation. While the SecureCam feature helps the app disguises itself as a simple camera app, fake Vaults conceals the actual Vault effectively. The other differentiators are the Vault Camera, which eliminate any possibility of leaving private content out in the open and break-in monitor, which automatically take a photograph of anyone attempting to access the Vault without authorization.
The app interface has been designed with detailed attention. It is beautifully presented to give the user a fluid and intuitive experience. Users can quickly understand and benefit from the app’s standard free features while also discovering the value of Vault’s premium feature set. This enables NQ to greatly exceed typical free-to-paid monetization ratios and maintain exceptionally high customer satisfaction ratings in the process. The Contacts/SMS/Call logs protection allows users to create “private contact”, and all messages and calls from the contact “disappear” from the phone, almost as if the contact never exists.
To address compatibility issue, the developer has tested and debugged NQ Mobile Vault on as many devices as possible.
Regalix© / www.svbaawards.com /215 NQ Mobile Vault
Results:
With more than 16 million downloads NQ Mobile Vault is a top app on Google Play. It enjoys 4.5 out of 5-star rating when the average number of stars for all apps in the Google Play market is 3.9. CNET gave the app a 5-star/Spectacular rating and commented: “With its super simple interface, encryption technology, and powerful features, NQ Mobile Vault is one of the neatest apps I’ve seen.”
The robustness and usefulness of the app has also led to a growing list of carrier and retail distribution partnerships. It is made available directly from U.S. Cellular®, Target, 4G Wireless, Diamond Mobile and I-Mobile. NQ Mobile Vault has won an impressive list of awards, and has most recently, secured the TRUSTe seal of approval.
With NQ Mobile Vault, you don’t have to lose your sleep over a lost device.
Regalix© / www.svbaawards.com /216 App Genie AppGenie, Inc. App Genie
Brief:
Mobile presence is crucial to business sustenance today. From revenue to loyalty, mobility defines success, sustainability and growth. However, optimizing a business website to be able to work on mobile phones is not enough. Information has to be available in a matter of touch, without having to look for it – mobility means, business apps.
Keeping this in mind, App Genie created a mobile app that caters to the needs of all businesses that run mobile. App Genie aims to make mobile business easier by helping users customize app features based on the nature of the business.
App Name: App Genie App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /218 App Genie
Challenges:
The first challenge was the design itself. As the app was built to simplify businesses the UI had to be impressive enough to appeal to people of different geographies. This meant keeping the app’s panel simple to understand and easy to use. Both the app and the CMS had to be simple to truly complement the core idea of the app “Mobile Business Made Easy”. This required additional optimization so that users can access the CMS from multiple browsers.
Regalix© / www.svbaawards.com /219 App Genie
Solution:
A lot of thought went into designing the essential elements of the app. Some important features that make it useful for business transactions incude:
• One touch calling – The clients’ customers can get the support and information with one touch calling through the app, eliminating the need to save or remember support line numbers. • GPS Directions – Giving customers turn-by-turn GPS directions to the business from anywhere in the world • Tell-A-Friend Feature – Built in sharing through E-mail, Social Media and Text Messages • Business Information – Options to integrate business information such as food menu, services, etc. • Event Listings Feature – Feature to keep customers informed about the latest events in the business • E-mail Photo Feature – Allowing customers to email photos directly to your business • Native Image gallery - Displaying images of the business in a beautiful image gallery optimized for the iPhone and Android devices • Fan Wall – A segment for customers to leave feedback on your business, where the business can manage the comments online • Push Notification – Communicating with customers whenever required using the CMS • GPS Coupons Feature - Options to create mobile coupons to be unlocked when customers check-in at the business • Flexible Counter Feature - Feature for customers to count items related to the business and email the results to the business • Mailing List Feature – Gathering customer data such as the name and email addresses from within the app • Tip Calculator Feature – In-built (optional) feature to calculate the appropriate tip at a dinner party • QR Coupons Feature – Creating QR enabled coupons for customers to redeem by scanning the codes. • Mortgage Calculator – A calculator with preset interest rates aimed to help real estate agents.
Regalix© / www.svbaawards.com /220 App Genie
Results:
Since launch, the app’s download rate has been on the rise. Users have acclaimed the app for its quality, ease of use and flexibility. App Genie has also received great reviews from analysts. The app has to a large extent been successful in meeting its core objective of getting businesses done through mobile devices.
Regalix© / www.svbaawards.com /221 SilverShop SilverTouch Technologies Ltd SilverShop
Brief:
E-commerce is a burgeoning industry and many companies are coming up with e-commerce portals on Magento, the largest open source platform. With the rapid growth in mobility, these companies are desperately looking to take their sites to the mobile audience.
Sensing the need, Silver Touch decided to help its clients go mobile, by building SilverShop a branded native application for Magento store. SilverShop helps e-commerce stores launch mobile native apps in a faster and simpler way and with a secure payment gateway.
App Name: SilverShop App Category: Business Utility App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /223 SilverShop
Challenges:
The primary challenges faced by the developer were in selecting and integrating the payment gateway and ensuring it was secure enough to carry out transactions safely. The payment gateway had to be simple to implement and customizable to meet unique business needs. The other big challenge was to ensure device compatibility, as the same user experience had to be provided to users working on different platforms.
Regalix© / www.svbaawards.com /224 SilverShop
Solution:
Silver Touch created the SilverShop app for its clients to extend their online Magento web store. SilverShop integrates Magento web store to create native iPhone or iPad apps with a product catalogue and user experience similar to that of Magento Storefront. The app helps developers to ensure that the user gets an exclusive m-commerce experience by extending e-commerce functionalities to iPad, iPhone and iTouch apps. The team carried out extensive regression and manual testing during each release to sort out the compatibility issue. After careful consideration PayPal Pro was shortlisted as the most suitable gateway for the app.
App Features:
• Real-time auto sync with the web store • Product catalogue, sub categories, products comparison etc. • Checkout and integrated PayPal Pro as payment gateway • Fast, simple and secure • Both guests and registered users can make purchases • Backend is managed from Magento store - making it easy to customize and reflect new products real-time
SilverShop app is being marketed through various channels. The developer spread a word about the app to all of its existing Magento Webstore clients and potential clients who use Magento Webstore across the world. A social media strategy was also put in place to reach out to customers faster.
Regalix© / www.svbaawards.com /225 SilverShop
Results:
SilverShop app has received very good response from clients of Magento and has netted over 10,000 downloads. A large number of Silver Touch’s customers have leveraged the app to go mobile and reach out to a larger audience. Magento portals are the largest in the world with an estimated 5 million plus domains. As Silver Touch aims to capitalize on such a big audience, it is expected that SilverShop will have a long-run in the market.
Regalix© / www.svbaawards.com /226 Kivox App Agnitio Kivox App
Brief:
A report on the status of the security of mobile devices, submitted to Congress by watchdogs at the Government Accountability Office says that most mobile devices are a target waiting to be attacked by cybercriminals. When viewed in light of the fact that mobile devices lack a comprehensive security layer, one can only conclude that disaster is just waiting to happen. The threat keeps growing as users get more depended on their Smartphone to carry out critical transactions such as mobile banking. A viable security solution, however, lies in enabling a device to recognize and respond only to the owner’s voice.
Driven with the objective of developing a solution to secure transactions with mobile devices, AGNITIO created an application that is both user-friendly and secure. KIVOX Mobile SDK and KIVOX App are a Voice ID based security solution for mobile devices.
App Name: Kivox App App Category: Business Utility
Regalix© / www.svbaawards.com /228 Kivox App
Challenges:
AGNITIO leveraged its experience in using voice biometrics for government use cases (such as law enforcement and intelligence) to develop this application. There were two major hurdles in overcoming the challenge. The solution needed to be powerful enough to enable accurate identification yet with small enough footprint to allow it to run on mobile devices. The app also needed a robust anti-spoofing mechanism to emerge as a viable security solution. Building this was a formidable challenge. In addition, AGNITIO’s solution had to be designed to withstand environmental noise and at the same time ensure that the verification process is seamless and time-efficient.
Regalix© / www.svbaawards.com /229 Kivox App
Solution:
The KIVOX Application has all the advanced features to enable simple and secure mobile authentication. The Teach Your Phone feature helps users to teach their phone to recognize their voice by speaking into it. The technology used is language independent, so users can authenticate in any language. The app does not require a network connection so both enrollment and authentication can take place on the mobile device. Users can authenticate their identity to conduct various transactions such as mobile banking and payments -simply by speaking. Authentication can be done in a remote server as well as locally in the device. The app is compatible with emerging authentication standards such as those by the FIDO (Fast Identity Online) Alliance of which AGNITIO is a founding member.
When it comes to authentication, KIVOX is different from other existing technologies. With KIVOX Passive Detection, the authentication process is completely seamless for transactions performed with call center agents. It requires no enrollment- customers´ voiceprints can be simply created by using historical recordings. And the customer is identified using their natural speech. As part of the fraud detection application, any call to a contact center can be compared to a black list of fraudsters’ voices so that illegitimate callers can be detected handled appropriately. In case of first call, the agent proceeds with a one- time standard ID verification method (typically knowledge based, token based, or a combination of both).
AGNITIO ‘s patented anti-spoofing technology can detect replay attacks and other spoofing techniques. Multiple layers of protection (passive and active) provide strong protection against pre-recorded voice and impersonation attacks. KIVOX powerful engine can also be used to perform voice searches over media files.
Regalix© / www.svbaawards.com /230 Kivox App
Results:
AGNITIO KIVOX is a very accurate application that can achieve Equal Error Rate (EER) of less than 0.1% making it comparable to fingerprint reader accuracy for commercial applications. This level of accuracy makes the product secure enough for many applications by itself. As part of a multi-factor authentication application, it can be used for high security environments. In addition, AGNITIO’s anti-spoofing technology is highly effective, capable of detecting up to 97% of replay attacks. The combination of high accuracy and powerful anti-spoofing makes AGNITIO KIVOX the product of choices for many services.
AGNITIO KIVOX has been deployed as part of fraud detection applications in call centers of a number of top financial services companies. It is also the only voice biometric application that is part of the FIDO Alliance infrastructure.
Regalix© / www.svbaawards.com /231 Management
233 Good for Enterprise 238 Good Collaboration Suite 243 Egnyte 248 Appulse 3.0 253 SHECA
Manag Good for Enterprise Good Technology, Inc. Good for Enterprise
Brief:
With the advent of mobile devices, it is now possible to access content anytime and anywhere. Mobility has enabled employees to respond to customers and colleagues with a higher level of efficiency and comfort. For employers, mobility has fulfilled the dream of remaining always-connected to their employees. On the flipside, however, mobility has introduced an additional layer of distrust between the employee and their employer, in addition to potentially putting company data at risk.
Good for Enterprise helps to bridge the trust deficit between employees and employers. While it keeps user information remotely locked from employers, its end-to-end encryption allows administrators to securely embrace BYOD policies.
App Name: Good for Enterprise App Category: Management App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /234 Good for Enterprise
Challenges:
The primary reason for employee distrust includes concerns about privacy of their personal data. Employees are constantly chased by the fear, “is my employer tracking where I’m going?” At the same time, they are looking for an uncompromised user experience. They want corporate applications to be as simple to use as Facebook and as easily accessible as their email from their mobile devices. For the enterprise, the biggest concern is to protect corporate applications and data to mitigate data breach risks and privacy issues. Mobility exposes the organization to risks like users loading data onto unauthorized devices and malicious applications wreaking havoc on the network.
Developing an app that serves the interest of both the employer and the employee was the biggest challenge for the developer. This meant integrating diverse application functionality into one single app. Other challenges include: designing the app interface to make it user friendly; optimizing it for deployment across highly distributed network architectures and ensuring optimum performance levels in all mobile devices.
Regalix© / www.svbaawards.com /235 Good for Enterprise
Solution:
Good for Enterprise™ (GFE) is built to eliminate concerns related to security, employee privacy or the personal user experience on the device. The app meets privacy concerns by cleanly separating and organizing personal data from business data. Secure containers keep corporate email and attachments separate from the user’s personal information. Messages and saved documents can be accessed through Good’s high-availability secure Network Operating Center (NOC), which leverages AES-encrypted transport of content to and from mobile devices. Once a user account is added to the admin panel, a PIN is generated and emailed to the end-user. The end-user then inputs their corporate email address and the PIN, and the device is automatically provisioned. In summary, from one single application, employees can access corporate email, Intranets, calendar, documents, an enterprise app catalog and more. In addition, the app enables use of native device features and personal apps, while complying with corporate security requirements, to deliver the ultimate user experience.
GFE is the only cross-platform mobile collaboration solution to achieve EAL4+ on either iOS or Android, the highest certification level of security recognized internationally under the Common Criteria program.
Administrators can leverage it to set tight security levels, such as strong password requirements, remote wiping or locking of corporate data and control of data sharing with other apps or cloud- based services. Administrators can also force-install applications they view as required and can maintain lists of URLS that must be viewed and those that should not be permitted to load. These features help IT gain tremendous visibility into their mobile environment and enforce security and mobile use policies with greater control.
The company website provides a quick installation guide along with additional guides that cover product-use on different OS, a device-compatibility matrix, and even custom guides for specific devices. Users can choose from two tiers of support: Basic and Advanced. The Basic tier provides eight-hours-a-day and five-days-a-week phone and email support. The Advanced tier offer support 24/7. The company also provides Web-based support, an online knowledge base, along with FAQ and user support forums.
Regalix© / www.svbaawards.com /236 Good for Enterprise
Results:
Created with genuine purpose and user need in mind, Good for Enterprise has met with overwhelming response. The combination of visibility and reliability has helped Good for Enterprise net more than 1.5 million active GFE users since its launch in 2010
Regalix© / www.svbaawards.com /237 Good Collaboration Suite Good Technology, Inc. Good Collaboration Suite
Brief:
Enterprise mobility is all about real time collaboration. However, issues like compliance, security and difficulty in accessing or sharing corporate documents has made remote work far from seamless. Enterprises and individuals have long been looking for easier ways to work from remote locations.
Sensing an opportunity, Good Technology decided to develop a mobile collaboration application suite to securely manage data, enable email, instant messaging, browsing and file sharing. The objective was to make it easy for users to use a company-owned or personal device as a secure, policy-controlled extension of one’s business and collaborate without limitation
App Name: Good Collaboration Suite App Category: Management App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /239 Good Collaboration Suite
Challenges:
The biggest challenge faced by the developer was in integrating the range of collaboration needs into one place, with one common language. Secondly, the app needed to have an easy- to-use interface so that users could switch back and forth between interacting mediums with relative ease. The developer also had to ensure that the app required no steep learning curve and provided the kind of flexibility users were looking for.
Regalix© / www.svbaawards.com /240 Good Collaboration Suite
Solution:
The Good Collaboration Suite comprises Good for Enterprise, Good Connect, and Good Share, integrates many pieces of the collaboration puzzle into a unified solution to help users manage, share, and use information easily. However, user requirements at work continue to change frequently, and users may want access to documents outside of emails. So organizations need a solution that can scale with them and meet these changing requirements.
Good for Enterprise™ securely manages data and accelerates productivity with secure email, calendar information, contacts details, browser access, and task management. With this app, workers can stay on the road longer, without having to come to the office to check their email messages. Employees can use Good Share to securely access, download and share documents through SharePoint integration and other network file servers using their device of choice. With the app’s SharePoint, clients can store data locally so that when they are not online they can still store documents on the device, and when they are online, they can go back and browse the SharePoint directory for the relative documents. Thus Good Share serves as a valuable tool for safely accessing SharePoint functionality while employees are on the go. Good Connect, on the other hand, enables mobile users to check the presence status (online, offline, away etc.) of their colleagues and securely instant message with them for enhanced productivity. It leverages FIPS-certified AES encryption libraries to safeguard from malware-infected applications. Furthermore, corporate data is locked within a secure container and can be accessed only with passwords. Features like remote lock and wipe prevent cut/copy/paste to ensure there are no loose ends left.
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Results:
Good Collaborative Suite has introduced a new kind of open work environment that empowers and inspires employees to attain higher productivity levels. Download wise, this app has achieved great success in many countries.
Regalix© / www.svbaawards.com /242 Egnyte Egnyte, Inc. Egnyte
Brief:
Mobile workers need to access files when they need them, and this may be when they are not in front of the computer or don’t have access to a VPN to get on their corporate network. Without anytime access, productivity takes a hit. The Egnyte app has been built to enable employees collaborate on their files, small or large, wherever they are and whenever they want.
With Egnyte mobile app users can store files locally on their device and stay always connected with or without Internet. The app gives the user anywhere access to files stored in the cloud or behind the firewall. It is the only file collaboration app that allows a user to connect directly with local storage to securely access files too sensitive for the cloud.
App Name: Egnyte App Category: Management App URL: Click Here App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /244 Egnyte
Challenges:
Companies store millions of files of all formats and sizes with Egnyte. So the biggest challenge was to ensure efficiency in terms of handling vast quantity of files and at the same time provide fast response time to users. Removing security concerns of enterprises was an equally big challenge. This challenge could only be addressed by building impregnable security layers along with rich security controls.
The app had to be designed with user need in mind. This meant the design should have features that would make folder navigation simple, help to switch between the cloud and multiple on-premise file stores, and support for bulk actions on files. And these rich functionalities had to be matched with a simple user-friendly interface.
Regalix© / www.svbaawards.com /245 Egnyte
Solution:
The app was built to ensure that the paradigms used in cloud and local file access remain the same, even while the capabilities between the two differ. The developer implemented a slide-out panel to help the user quickly switch between storage devices. A built-in color code feature enables the user know where they are. To enhance its usability, common actions like downloading, uploading, sending file links were made easy. Performing bulk actions or less common file actions have also been kept simple.
Enterprise security concerns are properly addressed with the help of features like single sign- on, pass code lock, data encryption, certificate based login, remote wipe, etc. Furthermore, the app allows administrators to configure the security of devices via the web.
Much of the marketing for the app has been done within the web interface since most users start using Egnyte on the web and then augment their web usage with mobile access. The company has also used aggregate statistics to build info graphics and provide trend data on business file sharing to serve as an industry resource.
Regalix© / www.svbaawards.com /246 Egnyte
Results:
Enterprises struggling to provide file access to an increasingly mobile workforce have been hugely benefitted with Egnyte. Today, over 30,000 companies across all industries trust Egnyte for their file sharing needs. Since launch, over a billion files have been uploaded and shared with Egnyte. The app has been consistently getting strong reviews from magazines such as PC Magazine, Information Week etc.
Regalix© / www.svbaawards.com /247 Appulse 3.0 Smart Learning Apps Appulse 3.0
Brief:
Mobility has brought about a big shift in today’s workplace setup. Employees now have a greater say on where, when and with what devices they want to work. Organizations are willing to embrace mobility as mobile work force means enhanced productivity at lesser costs. However, to ensure greater performance organizations need to communicate efficiently with remote workers and help them learn constantly in a business context.
It is against this backdrop that Smart Learning Apps decided to develop an app which would help organizations deliver interactive learning courses to tablets, Smartphone, and desktops, without writing a single line of code. The app would specifically help large corporate share documents, notify employees and train them through direct synchronization.
App Name: Appulse 3.0 App Category: Management App URL (Google Play Store: Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /249 Appulse 3.0
Challenge:
The biggest challenge was to build an all-in-one solution for a multi-featured app while addressing incompatibility issues arising due to multiple mobile platforms, OS, browsers. The app interface had to be easy to use and intuitive with the same look and feel in all devices. The other big challenges were to make this app multi-device friendly, platform independent and adaptive enough to stream HD quality video on all types of mobile devices with different capabilities. The hardest part, however, was to develop the Android version of the app.
Regalix© / www.svbaawards.com /250 Appulse 3.0
Solution:
It took Smart Learning a year to put its development knowledge together to build a true multi platform app publishing system. The developer first built the app on HTML5 but later built it in native format for Android and iOS to ensure multi-platform compatibility. Continued testing related to OS updates and upgrades finally helped them perfect the app.
Appulse 3.0 is a comprehensive mobile publishing solution with multiple features tailored to meet corporate needs. As corporate training needs to be customized to best serve business needs, Appulse 3.0 comes equipped with a feature that can be used to incorporate company logo, header, background colors, etc. Small visually appealing blocks can be used to create captivating training courses. Organizations can also distribute audio or video based information pages to employees.
The video streaming feature is yet another high point of this app. Companies can leverage it to provide powerful video tutorials with minimum amount of text. The app automatically converts MP4 files, to video format compatible with the respective device platform to make 3G and 4G video streaming hitch- free.
Besides training employees, organizations also need to track employee learning curve to know about the progress. With Appulse 3.0, organizations can create formative and summative tests, set timestamps and multiple competencies or subjects based test norms and get real- time inputs on individual skill development.
Smart learning provides end-user support through email and track and trace back end information. The developer leveraged Social Media, Google SEO, App Stores to market this revolutionary app
Regalix© / www.svbaawards.com /251 Appulse 3.0
Results:
In the world of mobile learning, Smart Learning Apps is the first company to offer cutting edge innovative technology as a global cloud based solution. For organizations with mobile workforce, the benefits of delivering platform independent and high quality training modules and company updates are manifold. This is precisely why, Appulse 3.0 has had over 100,000 downloads and is still going strong.
Regalix© / www.svbaawards.com /252 SHECA Safety In Your Hand, Inc. SHECA
Brief:
In spite of the Occupational Safety and Health Administration (OSHA) regulations to prevent incidents that cause death and injuries in confined spaces, there are thousands of injuries and deaths worldwide of workers entering confined spaces either in carrying out their duties or in rescuing others from the space. Paper systems do not offer control to ensure the regulation is followed or the extent of the toxicity in the confined space, since gas readings are completed intermittently. Identifying a market need, Safety In Your Hand decided to develop an app to manage and control the prescribed regulation activities and to enable continuous real time gas readings from gas detectors held within the space by the entrants.
Named SHECA the app offers management control to provide assurances that the regulation is applied to maintain worker safety. By leveraging the company’s adhoc wireless service to receive RAE Systems wireless gas detection values, it helps to reduce the risks associated with confined space entry. In the process it facilitates on- going compliance at the point of use; and improves the current practice of intermittent monitoring and human data entry of gas readings. The real time gas condition from within the space is wirelessly published to the mobile app, which is held by the outside attendant.
App Name: SHECA App Category: Management App URL: Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /254 SHECA
Challenges:
While creating this app, the developer encountered numerous challenges of which building the architecture was the most formidable one. Another big issue was to conduct related functions with the same work order. Other significant challenges included developing different cross-platform technologies, which meant deploying different navigation techniques; developing different language for different operating systems, retaining the same functionality with different screen size, designing the ad hoc wireless network to link with RAE wireless, publishing the gas detector values on the mobile and aligning the gas detector alert values with the mobile trigger values so as to have the readings apply to a specific, bar coded identified confined space.
Regalix© / www.svbaawards.com /255 SHECA
Solution:
The solution was developed to perfectly meet the needs of the safety community. The architecture challenge was overcome by employing the Model View Controller (MVC) methodology. The architecture is formatted with ISO Management. The architecture is formatted with ISO Management System Standard characteristics with relevant features to enable seamless control for managing- re Management of Change, document control, training, records structure, traceability / identification, corrective actions, gas detector calibration and so on. Some integral features of the solution which makes it robust and comprehensive are:
• No access to specific confined space entry permits without bar code scan unless the set permit time on a specific day is reached. • No access to entrant unless trained to a new or re-trained to changed permit • Entry supervisor or entrant cannot skip line item, as each line has to be acknowledged that the stated requirements are met. • No access if gas detector out of calibration • No entry or re-entry to confined space unless gas readings are within safe threshold limits • Entrant egresses when gas(es) are out of range – person and time recorded by sign-off • Attendant alerted by beeps, which does not stop until entrants egress the confined space and sign out of the entered space. • Provides a record of completed entry permit, all gas readings attempts, past and current entrants for the permit
The app provides control to deliver the compliance requirements, on an on-going basis and gathers accurate records for root cause analysis so that over time, worker compensation costs are reduced and lower insurance investigation costs due to the reliability of records. The app may trigger lower worker compensation insurance premiums because of the management it offers. These can offset the app’s subscription costs because lower insurance costs due to reduced risks as zero incidents are maintained. Another significant aspect of the app is that it is built to scale based on integration with an established product for co-dependence.
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Results:
Working in confined places entails lot of risks most of which are unmanageable. With SHECA’s systematic approach managing such risks have become a lot easier. Thanks for the app, companies would now maintain compliance as a matter of course; because the app directs each step of the way in the confined space process. This makes complying with Occupational Safety and Health Administration (OSHA) regulations, less difficult so that citations are avoided, particularly as it pertains to the accuracy of mandated records.
Regalix© / www.svbaawards.com /257 Finance
259 The Next Generation Fidelity App for iPhone and iPad 264 TriNet Expense 269 Coupa Mobile 274 Adaptive Discovery 279 Cloud CFO for Small Businesses Fina The Next Generation Fidelity App for iPhone and iPad Fidelity Investments The Next Generation Fidelity App for iPhone and iPad
Brief:
The stock market is a volatile place to invest money. Investors need to stay connected with markets to gather every piece of critical financial information that may impact the ebb and flow of daily trading. This, in today’s world, means staying connected even while on the go. This would not only help investors have greater control over their investments, but also add flexibility to their busy schedules.
Fidelity’s app for iPhone and iPad is built to meet this need of the investor. It is designed to give individual investors anytime-access to market data, market analysis, account information and the ability to manage their money and execute trades on the go. In addition to trading, customers can deposit checks and pay bills whenever and wherever they want.
App Name: The Next Generation Fidelity App for iPhone and iPad App Category: Finance App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /260 The Next Generation Fidelity App for iPhone and iPad
Challenges:
The biggest challenge faced by the developer was in ensuring consistency between pages, functions and options throughout the interface. Company content such as stock quotes, corporate materials, fact sheets, presentations and marketing materials had to be presented in a more natural and readable way. The developer also had to ensure that the app is intuitive so that users don’t get frustrated while looking out for market or company specific information.
As Apple keeps changing its iOS version regularly, a persistent challenge for the developer is to be prepared to incorporate functionality and design which is compatible with Apple’s latest operating system. Given the unpredictability of Apple’s moves, being constantly prepared is a huge challenge in itself.
Regalix© / www.svbaawards.com /261 The Next Generation Fidelity App for iPhone and iPad
Solution:
The best thing about the app is the inclusion of features specific to both personal and market finance requirements. The navigation system is designed to enable deeper exploration of investor news. News is conveniently divided into categories, such as U.S. economy, U.S. markets, technology, international, company news, mergers and investing ideas.
The app comes with nine customizable home screen options to help users’ access information that’s most important to them. The advanced charting options enable users’ layer technical indicators onto the chart. Users can even get customizable alerts via push notifications, as well as view and manage streaming alerts. Users can even get access to their credit card details along with detailed dividend information for equity investments. The app also keeps users updated on breaking market news with film- strip headlines and streaming market update videos.
Fidelity goes through rigorous QA testing with each release. The company also conducts thorough User Testing with its tech and business partners. Additionally, it carries out usability testing with customers, prospects and employees in its Usability Lab. Fidelity continues to refine its apps with version releases, including design aspects and functionality. It evaluates navigation input from users and incorporates changes in its next version release/updates. For Mobile Check Deposit, the iPad’s camera wasn’t certified by its third party vendor. Fidelity internally tested its functionality and effectiveness for a timely launch. This helped the company beat its brokerage competitors to the launch.
Regalix© / www.svbaawards.com /262 The Next Generation Fidelity App for iPhone and iPad
Results:
Since its launch, Fidelity’s app for iPhone and iPad has become a top investor app with over 1.9 million download. The number of mobile trades placed through Fidelity’s iPhone and iPad apps has grown 36% year-over-year. With Mobile Check Deposit the company has surpassed its business objectives of channel adoption and growth with little to no promotional spend. Since initial launch, Fidelity has taken in over $800 million in Mobile Check Deposits (including Android).
1.9 million Total downloads 36% Year on Year growth $800 million Mobile check deposits
Regalix© / www.svbaawards.com /263 TriNet Expense TriNet Expense TriNet Expense
Brief:
Tracking staff time and expenses is a key part of a business. But preparing expense reports has always been a very laborious task beset with many challenges. According to a recent Paystream Advisors survey, 45 percent of accounting and finance professionals listed inefficient processes as the top challenge in managing time and expenses. To help businesses simplify the overall process of expense management TriNet developed the TriNet Expense
TriNet Expense provides everything companies need to manage the entire expense reporting process online or from a mobile device. The cloud based solution allows users to create, submit, and approve expense reports online and then either reimburse employees or invoice clients via integration with leading SaaS accounting solutions. The system seamlessly connects with many popular online solutions specifically tailored for small to medium size businesses such as FreshBooks, NetSuite, Intacct, and Intuit QuickBooks. TriNet Expense can also import expenses from thousands of credit cards and bank providers as well as receipt scanning and capture directly from iPhone, iPad, Android and Blackberry devices.
App Name: TriNet Expense App Category: Finance App URL: Click Here App URL (Google Play Store): Click Here
Regalix© / www.svbaawards.com /265 TriNet Expense
Challenges:
TriNet Expense wanted to build a product that was flexible enough to achieve user adoption in both a bottoms up and top down fashion. That is, as a bottom up model, TriNet Expense allows an employee to sign up for free and submit their expense reports to their boss by simply adding the email address. The top down user adoption could be an accountant signing up for TriNet Expense, adding all the users and setting up the company expense policies. Giving shape to such an innovative idea was the biggest challenge for Trinet. Besides this, the other challenges were to build a mobile receipt capture feature to help users take an image and save the receipt in real-time when they are on the road, enable auto-credit card download; and build a feature to notify submitters and approvers of any policy or compliance violations. Added to this was the need to create a simple and easy-to-use interface.
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Solution:
By providing an easy to use and feature-rich cloud-based solution and mobile app, TriNet Expense simplifies reporting, ensures compliance with corporate policies, and reduces the overall cost of time and expense management. The mobile expense policy of the app can be used to speed the expenses process and minimize errors and notify submitters and approvers of any policy or compliance violations. Tracking and capturing billable time has been simplified with the Time Entry feature that gives the ability to switch between manual time entry and an automated timer. Users can easily specify which task, client, or project their hours will be assigned to per time entry. The Reporting feature of the app shows full report and approval history with capabilities such as flagging of policy violations. Users can recall a submitted report to rectify mistakes on the go. To simplify receipt submission, the app sends out alerts showing users when a receipt has been successfully delivered to their online account. Images taken via mobile can be uploaded or downloaded fast. Users can also add a receipt and save it for expensing at a later time.
Regalix© / www.svbaawards.com /267 TriNet Expense
Results:
TriNet Expense is one of the premier expense management solutions in the market today with over 9000 companies utilizing it. Just in the last 18 months, TriNet Expense has experienced tremendous growth, with over 5000 companies signing up. By automating complex and time-consuming processes Trinet Expense has helped organizations utilize their resources better.
Regalix© / www.svbaawards.com /268 Coupa Mobile Coupa Mobile Coupa Mobile
Brief:
In today’s unyielding economic landscape, a penny saved somewhere could well be a dollar earned. But most of the times companies don’t have the visibility they need into where or how their money gets spent. This is primarily because legacy enterprise software systems are not intuitive and too complicated to be used effectively by employees across the enterprise value chain. As a result it gets really tough for finance to have adequate visibility and control over expenditures, like procurement, payables, and travel expenses.
To help make companies more profitable by amplifying their spend power and give finance and procurement the visibility and control they need to work smarter and be more strategic, Coupa conceived developing enterprise cloud apps that employees would actually enjoy using on the go.
App Name: Coupa App Category: Finance App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /270 Coupa Mobile
Challenges:
The main challenge was to create an interface that was convenient and familiar as app adoption depends heavily on this one aspect. Additionally the solution had to be easy to use on the mobile devices, like Smartphone and tablets.
It was also critical that the solution be intuitive for administrators of Coupa who are business people, not IT professionals. They shouldn’t have to run to the IT for simple tasks like adding a user, or creating a new approval flow, or running reports. The other significant challenge was to ensure data accuracy. Coupa needed to make the system “smart” to be able to easily default codes for employees based on their function, title, etc. in the company.
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Solution:
Taking these insights, Coupa developed an easy to use consumer-like platform of true cloud applications for finance, including procurement, expense management and accounts payable that enables enterprise customers to launch the solution on the fly and quickly realize significant savings.
Coupa’s interface has been designed to provide employees a friendly online shopping experience. The inclusion of functionalities like drag and drop, slider bars, etc, has made the app more intuitive. The app turns corporate purchasing into a simple experience, for all one has to do is put things in their cart and request them.
Coupa provides users an intuitive centralized real-time visibility into applications. Finance can glean quick insights to approve, reject, or hold requisitions & expense reports, create new expense reports on-the-go, use Quick Receipt to capture expense receipts with a Smartphone and add them to new or existing expense reports, view recently created or approved requisitions & expense reports, configure push notifications for important To Do’s and take care of them right away and create and edit expense reports offline, even when a phone is in airplane mode. If done offline, Coupa Mobile submits the updates when it gets a connection.
With this information at fingertips, finance executives can get unprecedented control and visibility over the companies’ spends.
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Results:
Within a short period since its launch, Coupa has been adopted by over 350 enterprise customers worldwide. Today, over 700,000 suppliers, across 50 currencies, are connected with Coupa. By engaging their employees in helping them manage their spending, Coupa customers have reduced costs by up to 11%.
Coupa is an invaluable app for enterprises seeking better ways to optimize expenses.
Regalix© / www.svbaawards.com /273 Adaptive Discovery Adaptive Discovery Adaptive Discovery
Brief:
Organizations continuously collect data for strategic insights but struggle with retrieving and analyzing information in a timely manner. This is because traditional BI systems are incapable of carrying out real-time analysis of data. Traditional BI also lack intuitive user interfaces, and do not have features (alerting, collaboration and easy-to-understand analytics) that help in enhancing decision making. Furthermore, traditional BI systems are very expensive, take too long to implement and require too many IT resources to deploy and maintain.
To overcome the shortcomings of traditional BI, Adaptive Planning developed a cloud-based visual analytics application for IT, line-of-business managers, and finance executives. The app features multiple ways to visualize and interact with data on dashboards and scorecards, and delivers sophisticated analytics specifically optimized for the iPhone form factor and in-the-field mobility. With Adaptive Discovery corporate and operational executives can get an up-to-the- minute touch-optimized view of the metrics that matter while on-the-go.
App Name: Adaptive Discovery App Category: Finance App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /275 Adaptive Discovery
Challenges:
While developing the app, Adaptive Planning had to overcome three main architectural challenges. The first and most important challenge was to ensure that the app users get the same security as they get on their desktops. Another architectural challenge was to ensure global compatibility, as to export the software globally, especially in Europe, it was important to secure country certifications. Lastly, Adaptive Planning wanted to leverage the power of their servers to do all the intense data processing and just push important data onto the phone so that the data processing doesn’t get affected by the limitations of the phone.
As the developer wanted to present large amounts of data very concisely on iPhones, making the app very visual was an important requirement. Because of limited real estate in iPhones there was a need to use native visualizations and native iOS components to show data the way they wanted. And to ensure this the developer also had to leverage the native capabilities of the mobile platform along with the power of the underlying app. Added to this, was the challenge of making the interface quick and intuitive.
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Solution:
The app addresses security concerns by ensuring no user data or passwords are stored on the phone. It carries out all authentications on the Adaptive Planning servers. All user data is encrypted before sending it across the internet on the Adaptive Planning servers via SSL.
To present trends and alerts in an appealing and informative way the developer built a scorecard specifically designed for the mobile iPhone display. The scorecard displays the key metrics and KPIs broken down by dimensions such as production, performance, availability, quality, and incidence rate numbers across production or manufacturing sites in multiple cities. A user can choose to look at any of the KPIs and then slice and dice them based on dimensions specific to individual business need. One can also drill into details to look at lower level transactions. Users can move up, down, and across time to pull out historical data or higher or lower granular data (quarterly, monthly, weekly, hourly etc.). The app allows everyone in a company, including those on-the-go, to see the same data.
The innovative solution is perfectly tailored to enable the executive have a quick view of latest reports, stats and data, anytime and anywhere and without the help of IT.
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Result:
The Adaptive Discovery App was launched in Q2 of 2013. In less than a year since it was introduced, the mobile app has been downloaded 277 times in its first few months. The app is highly rated by Gartner for customer satisfaction
Thiess Mining, one of the world’s largest open-cut mining contractors leveraged Adaptive Discovery to dramatically reduce the need for IT to care and feed analytics. Thiess’ selection of Adaptive Discovery App enabled the company to see ROI in the first week of deployment. Information gathered from the company’s fleet of trucks identified a mechanical problem that could have significantly slowed production. With the app, Thiess’ personnel can now access 40 different metrics derived from millions of records to obtain answers in seconds.
As a next-generation dashboard, Adaptive Discovery aims to empower organizations to see tomorrow’s business questions today.
Regalix© / www.svbaawards.com /278 Cloud CFO for Small Businesses Unleash, Inc. Cloud CFO for Small Businesses
Brief:
A study conducted by the U.S. Small Business Administration has revealed that over 75% of businesses fail within the first 5 years. This is due to over-investment, inability to collect payments on time and fraud. While larger companies bring on CFOs to mitigate these risks, small businesses cannot afford to do so.
So Unleash built a Cloud CFO for small businesses that would help them optimize their operational and financial health and make better decisions, faster.
App Name: Cloud CFO App Category: Finance App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /280 Cloud CFO for Small Businesses
Challenges:
While developing their Cloud CFO, Unleash faced challenges on numerous counts. The biggest challenge was in creating small business-specific benchmarks for evaluating performance. As the app aimed to provide a holistic view of a business’s financial health, it required complex financial planning and analysis; projections and what-if analysis; and accounts receivable management. To ensure accuracy the app had to analyze data real-time and communicate all that data in seconds. And most importantly, it had to be delivered in a very simple and engaging experience.
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Solution:
To create business-specific benchmarks Unleash developed a unique feature called the Peer Index, which comprises data from 15 million small business tax returns, credit agency reports, accounts receivable firm data and business brokerage transactions. The Peer Index provides small businesses meaningful insights into business developments and in the process enables them to do a comparative analysis and see how they stack up against their competition. This is further enhanced with an alternative scoring index uScore—think FICO for business health.
The most important feature, however, is Decision Assist. It allows business owners to see the impact of any ‘what if I...’ decision on their business so that they can proactively manage their businesses better.
Throughout their product development cycles, Unleash enlisted the involvement of small business owners, bookkeepers, accountants, CPAs, business coaches and small business attorneys. In addition, the entire team comes from small business backgrounds including their founder who has owned or founded 50+ small businesses. This has ensured a user-centric solution and design through and through.
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Results:
Unleash is currently used by over 300 businesses, ranging from screen printing shops and security companies to neighborhood bakeries and bookstores.
Unleash provides financial institutions with small business clients’ three enormous value propositions: revenue enhancement, stickiness and engagement. It is revolutionizing the business banking experience. Its unique scoring index, uScore, is the first of its kind and has been received tremendously well.
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285 Ocutag Snap 290 MUSEUM NFC 295 Voxer Business 300 CityAge 305 DreamPro Social Real Estate for Agents & Brokers 310 Perch - Small Business Social Ocutag Snap Ricoh Innovations Pvt. Ltd. Ocutag Snap
Brief:
Smartphone users are heavy consumers of education, media and publishing, entertainment and advertising. They have long wanted the Smartphone to converge the physical world with the digital world, in order to access and consume the content of their choice on the go.
Ocutag Snap is a free Smartphone app that connects newspapers, magazines, books, comics and other products in the physical world to rich, related content in the digital world. When users see the Ocutag Snap icon on their favorite products or publications, they simply open the Ocutag Snap app, and snap a photo of the image to unlock and enjoy dynamic content such as videos, audio, gaming experiences, e-commerce links and websites. The app was built with the objective of engaging leading media companies to provide content to their customers through the Ocutag platform.
App Name: Ocutag Snap App Category: Social Business App URL: 1. Click Here 2. Click Here App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /286 Ocutag Snap
Challenges:
The developer faced three main challenges in creating Ocutag Snap. The first was to create a cross-platform design for both iOS and Android (Windows 8 version upcoming shortly) so that viewers have a very similar experience across all platforms. Second, Ricoh Innovations needed to find ways to squeeze real-world images and online content into the minimalist screens of mobile devices. This had to be done without affecting the overall visual quality. Third, the design had to be “region agnostic” in order to serve all kinds of content for all communities. The overarching challenge was to solve these three main issues while maintaining high speed and accuracy for a compelling user experience, while supporting databases of hundreds of thousands of objects.
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Solutions:
Ocutag Snap is powered by Ricoh Innovations’ Ocutag platform, which leverages patented Ricoh Visual Search (RVS) technology for an industry-leading visual search experience. It supports content of multiple media types, such as video, audio, website, contact information (phone), Twitter, Facebook, shopping info, and special offers. The content owner/publisher decides on which media type should be used, for maximum customization.
The app is designed to make social interactions easy, with a 100% logged-in experience via Smartphone. There are several affordances to encourage the sharing of content with one’s social networks. Users can share individual items (links) or share the entire set of links associated with an item.
To enhance user-friendliness, the developer plans to enable user-generated content. This means users will have the ability to author content on the fly from their devices; the Ocutag Snap user community will then be able to snap such items to access relevant content. Users can then vote on the relevance of the content as well as share it using both external and internal commenting features.
A special interactive window on the main screen makes the app very intuitive. The window can be slid up onto the screen to display quick help information on how to use the app. Much work went into designing algorithms that enable blazing recognition speeds for a global community. The apps algorithms generate recognition results in a few hundred milliseconds.
Regalix© / www.svbaawards.com /288 Ocutag Snap
Results:
Since launch, Ocutag Snap has netted over 1,000 downloads with user adoption growing at a steady rate. The impact of the app on the hospitality industry has been so significant that Ocutag Snap was given an award for “Technology Excellence in the Hospitality Sector” at the 9th Hospitality India & Explore the World Annual International Awards in October 2013.
Regalix© / www.svbaawards.com /289 MUSEUM NFC Mobile People MUSEUM NFC
Brief:
The Ambrosia Art Gallery is one of the premier museums in Milan. It features over 1,400 sketches, drawings, manuscripts, models and masterpieces created by masterminds such as Leonardo-da-Vinci and several other well renowned Italian artists. Until recently, visitors had to read the placards describing the work or listen to audio descriptions through headphones. To help visitors explore the museum and understand the showcased works better, the gallery decided to provide Smartphone to visitors.
The museum approached Mobile People to build the Museum NFC app for its Smartphones. The specific objective was to enable visitors to Expo 2015 Milan learn about the art works in the gallery and also enable them save a list of prints they would want to buy from the museum store.
App Name: MUSEUM NFC App Category: Social Business
Regalix© / www.svbaawards.com /291 MUSEUM NFC
Challenges:
The main challenge was to create an app that would get more people involved in culture and arts and help them understand the brilliance of Leonardo da Vinci’s masterpieces. As the app was developed for tourist and Expo Milano 2015, it had to achieve its end objective of showing visitors what to do, where to go and listen to good pieces of story. The other challenge was to enable the Smartphone with functions that would act as a mobile payment gateway. Enhancing the usability aspect was an equally big challenge.
Regalix© / www.svbaawards.com /292 MUSEUM NFC
Solution:
Mobile People leveraged NFC tags to enhance the efficiency of the app. The NFC tags were attached to the gallery’s walls. Even the android based mobile phones were NFC enabled. The objective was to serve as part of a series of NFC installations throughout Milan to cater to the needs of the visitors of 2015 Expo Milan. Mobile People worked closely with major manufacturers of credit card readers to enable payment using credit cards through Smartphone. This feature was included to help bookstores at the museum capitalize on impulsive selling. The app was designed to carry content that could be read and listened by people of all ages, with clear text display and audio quality. It also carries instructions on how a visitor can make the most of his time during his visit. Another feature of the app is its in-built e-ticket functionality that gathers information on fares and ticket availability at other museums in the city. The solution goes hand-in-hand with the theme of the expo, “Feeding the Planet, Energy for Life”.
Regalix© / www.svbaawards.com /293 Voxer Business Voxer LLC Voxer Business
Brief:
As enterprises expand their global workforce, it becomes difficult to manage multiple means of communication simultaneously. Businesses with distributed workforces need a way to communicate quickly and efficiently from a reliable service that works just about anywhere. Cell carrier push-to-talk options are expensive for SMBs and in many cases where wireless reception is minimal, communication abilities are hindered.
Voxer Business has addressed this disconnect by creating Voxer Business, a service that enables workers to collaborate regardless of location or device, minimizing the need for equipment purchase and upgrades, delivering benefits like reduced company costs, immense time-savings, and increased efficiency.
App Name: Voxer Business App Category: Social Business App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /295 Voxer Business
Challenges:
Voxer Business enables companies to communicate instantly using voice, text or images. Most communication services focus on either live communication or messaging but Voxer Business does both. However, sending audio “live” was a big technical challenge, as network connectivity changes all time depending on where a user is located. Sending live audio between mobile and desktop clients was also challenging. The mobile clients (Android and iOS) use different protocols than Voxer for Web, which runs in a Chrome browser. Ensuring that customers have a seamless experience across mobile and desktop clients was also a big technical hurdle.
Regalix© / www.svbaawards.com /296 Voxer Business
Solution:
Voxer Business is a high performance push-to-talk (PTT) service that enables users to communicate with one another from anywhere in the world in real-time and across all iOS, Android, and Windows devices. Short phone calls become less necessary as Voxer Business’ short format live and recorded voice messaging introduces speed and efficiency into any type of work environment. On the move or from a desktop computer, employees can stay connected through voice, text, photo or location sharing. Individuals can have one- on-one chats, or set up group chats in the app with up to 500 different users.
The newest feature addition, Voxer for Web, extends the Business service to desktops, providing administrative and monitoring capabilities – a top feature request from existing customers. Now companies with distributed workforces can communicate from their desktop directly into the field. All audio messages are stored so if a live message cannot be listened to in real-time, it can be conveniently heard and replied to at any point in the future. Another useful feature is Voxer Business Manager, an administrative tool that allows new and former employee accounts to be added and removed from company communication with ease. It also features Team functionality which allows administrators to create large group chats that auto populate in the application.
Voxer business includes the following features:
1) Live or messaged audio If a message comes in live, the recipient is able to listen to it, while the sender is speaking, and can respond immediately. There is a strong emphasis on live audio animation that makes this obvious to the user.
If the recipient cannot listen immediately, then the message is waiting for them to listen to at their convenience. The user receives a notification and when they open the app, they can easily see the number of unread/unheard messages and are quickly directed to the right place.
Live audio appears ‘live’ across all platforms (iOS, Android and Web), so the user gets an integrated experience.
Regalix© / www.svbaawards.com /297 Voxer Business
Solution:
2) Push-to-talk button: Across the company’s Android, iOS and Web clients, the push-to-talk button is the most obvious UI element. Voxer does not use any of the standard iOS or Android widgets for the PTT button or live animation. The user intuitively knows that the PTT button is the main focus on the screen and if they miss it, they give them instant feedback.
3) Control and Branding Voxer Business users have access to an online administrative tool where the admin can add or remove users easily, set up teams (or distribution lists) and add their company name to all Voxer communications. Similar to email, businesses need control over who can access Voxer Business and want some element of branding within the app.
4) Live Interrupt mode and Extreme Notifications Many business users need to work with Voxer hands-free. They may be working with customers or may be otherwise busy, which means they can’t open up an app and play new messages as they come in. Voxer created the Live interrupt mode, which allows users to stream their messages through the device, or a wired or Bluetooth headset, even when they are using another app or if their device is locked. This is a huge win as they can still listen to and respond to messages without ever opening up the Voxer Business app. Live Interrupt is a feature in Android, iOS and on web client and turns Voxer into a real walkie-talkie.
Some customers work in loud environments. With Voxer Business, they have the ability to turn on extreme notifications. These notification tones are louder and more persistent, so that the user never misses a message.
5) Cross carrier and device support Unlike carrier offerings or proprietary networks, Voxer works across any iOS device (6 and higher), any Android device (2.2 and higher), and through a Chrome browser (both PC and Mac). This gives customers the ultimate flexibility when they make device or carrier decisions, and also makes international communication possible.
Regalix© / www.svbaawards.com /298 Voxer Business
Results:
Voxer Business customers have seen enormous cost reductions in not having to purchase two-way radios and wireless costs. Transportation, construction and public safety are just a few of the notable industries where businesses have experienced benefits like reduced hardware costs, immense time-savings, and increased efficiency. Co-workers receive and respond to messages without the latency that exists in other messaging apps. Users also don’t pay expensive roaming charges when traveling, since Voxer uses any data network available.
Since Voxer Business was launched in June 2013, it has been downloaded by millions of people.
Here’s what some customers have to say about their experience with Voxer Business:
“Voxer Business saves us an hour of labor for every mobile worker every day. And that saves us money throughout the month.” – Yhamil Aponte, Centro Elevator Service
“”In real estate, time is money. You get caught up in 20-minute conversations when you only have 3 minutes worth of information to exchange. Leaving voicemails or sending text messages is too difficult. Voxer made our lives a lot easier.” – Brian Culhane, eXp Realty
Regalix© / www.svbaawards.com /299 CityAge RareWire CityAge
Brief:
CityAge is a platform for dialogue, designed to amplify new ideas in business, government and society. CityAge holds events across North America to explore and develop the partnerships between business, decision makers and thought leaders who are building 21st-Century’s urban future. To help attendees get directly connected with an event, CityAge approached Rarewire for a customized app. The objective was to reduce the need for paper programs and make events more social and interactive, by incorporating social media and videos.
The CityAge app provides crucial event information for CityAge attendees. Attendees can easily navigate the schedule of events and learn more about each speaker.
App Name: CityAge App Category: Social Business App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /301 CityAge
Challenges:
Designing the app in the right context was the biggest challenge for the developer. The design had to be fairly minimal so that attendees do not have trouble navigating the app while at the event. The idea was to enhance user experience with easy navigation and a responsive interface. The design also had to enhance the CityAge brand awareness. One of the objectives of the app was to allow people to instantly access social media feeds and videos on the go. Integrating this feature was a significant challenge. Enhancing the visual and readability aspects were the other big challenges.
Regalix© / www.svbaawards.com /302 CityAge
Solution:
The CityAge app was thoughtfully created with user need in mind. The app is built to offer all video content in the right format and optimized for text-based information from social media sites. Simple to use the app provides fantastic quality of content in a visually stimulating layout. The navigation is kept simple to enable attendees quickly find any information they are looking for. The app was released in the App Store.
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Results:
Since the app was created with a particular event in mind, the majority in attendance downloaded it. The event organizers considered the app a success. Rarewire has plans to update the app for any future event.
Regalix© / www.svbaawards.com /304 DreamPro Social Real Estate for Agents & Brokers DreamCommerce Corporation DreamPro
Brief:
Real estate professionals are constantly challenged to find better quality leads and turn those leads into clients. As consumer real estate search has rapidly shifted to mobile, agents have not had an equivalent mobile-first app that can woo potential clients with a consumer-grade experience until now. With this in mind, DreamCommerce Corporation built a beautiful mobile-first platform that would help real estate professionals reach quality leads. The company leveraged its 30 years of experience to design an app for agents & brokers that would deliver a beautiful, branded MLS search to clients & leads; collaborate with clients as they search; and reach new leads via a mobile marketing suite.
App Name: DreamPro App Category: Social Business App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /306 DreamPro
Challenges:
The company wanted DreamPro to be more than just another real estate app and focused intently on the user experience. As finding the right home often means viewing the right photo, the team decided to build an advanced Photo Search feature to create a full-screen “window shopping” experience on a tablet. Another big challenge was to engage leads quickly on the platform through collaboration features so that consumers can capture the value above and beyond other real estate apps. By centralizing listing information, notes, photos, scores, and social connections on one platform, consumers and agents can narrow favorite listings through a trusted social filter from their mobile device.
Regalix© / www.svbaawards.com /307 DreamPro
Solution:
DreamPro indexes all the photo descriptions and captions of master bedrooms, kitchens, pools, etc. The high-resolution MLS photos can be browsed by listing or filter by feature to focus on what matters most to the home buyer. Other features include map search, full screen photo views, and the DreamScore feature for comparing homes based on customer preferences.
The DreamPro app for agents was designed from the ground up for collaboration with the companion DreamHouse app for consumers. Both apps synchronize in real-time with DreamCloud web service to provide notifications and shared listings and searches for agents and clients searching together for a home.
The app integrates with the Spark API to provide real-time real estate listing information and retina- quality images for over 100 MLSs and 150k agents. The app also integrates with 3rd-party APIs like Facebook, Dropbox, Urban Airship and others.
Agents can also use the app as their mobile marketing suite to send personalized messages and beautiful, high-resolution listing photos to clients or leads that displays full-screen directly on the buyer’s device with the agent’s contact info. Leads can then view the listing or contact the agent in one tap.
The DreamPro app can be downloaded from the App Store and is free for the base collaboration and MLS search services. To custom brand the app or gain access to the mobile marketing suite, a $15/ month subscription is required. For the complete marketing suite including social network integration, a $25/month subscription is required. One can also purchase additional DreamCard credits as an in-app purchase.
Regalix© / www.svbaawards.com /308 DreamPro
Results:
DreamPro is a big boon for real estate agents. By engaging customers in a highly visual way through immersive photos and MLS-quality search, leads turn into clients for life. The app has ranked among the top 200 Business Apps in App Annie Index.
Regalix© / www.svbaawards.com /309 Perch - Small Business Closely, Inc. Perch
Brief:
Smart companies always keep a close eye on competition. The benefits of prying on competitors are huge – you spot the strength and weaknesses of your competitors and get great ideas to improve your own strategy. However, most small business owners have no inkling of what their competitors are doing to reach customers. Hopping into various social media and daily deal sites to track competitors is very cumbersome and doing it on a on a daily basis can eat away into their precious time.
To help merchants overcome this problem, Closely planned to develop an app that would enable them keep up with all competitor activities going on in social media as well as provide constant alerts to new reviews or social posts about their own business. The target audience was small local businesses operating in less than five locations or with less than 20 employees. The objective was to empower small businesses with an information advantage in today’s competitive landscape.
App Name: Perch - Small Business App Category: Social Business App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /311 Perch
Challenges:
Organizing all local marketplace activity into one live mobile app was the biggest challenge faced by the developer. Closely also had to ensure that the app fitted easily into a business owner’s daily activities. This meant building a bold and clean interface to make navigation possible with a few simple clicks. The app also had to be equipped with the right features to make it reliable and accurate. Besides these, providing users a rich surfing experience and helping all businesses find their competitors were major challenges for the developer.
The company first wanted to release a minimum viable product (MVP) to prove that there is an unmet need in the marketplace. The greatest challenge with this approach was to define the scope and stay within scope to get the product to market.
Regalix© / www.svbaawards.com /312 Perch
Solution:
It took the company 12 months from concept and research to launch this stand- alone app for iOS and Android. Closely spent about three months researching and creating prototypes, and nine months designing and developing the app using the Agile methodology. The first beta was launched after seven months, which was three months after development started. Based on user feedback from the beta, the team pivoted from mobile web to a native app. The entire development was handled by internal staff.
The most unique part of the solution is the “track whom you want” feature. The app asks merchants to identify their competitors by a list of nearby businesses or by manually entering it into the search bar. Once identified, they can be put into a watch list to know about their latest promotional activity. Thus businesses can get constant and consolidated information on what their immediate competitors are up to. And for those who find it easier to stay updated using email, the app provides competitor activity updates via email on a daily or weekly basis.
The company got the product to market by focusing on features that provide most value to small business owners. The initial user research, which included personal interviews with two dozen small businesses, was used as a basis to define the functionality list of the app. In its next release, the company plans to enhance the on-boarding process and add more insights for business owners.
Closely used unique social media accounts and Facebook advertising to market Perch. It reached out to bloggers and publications and secured guest blogs as well as podcast spots, besides listing the app with various app sites.
Regalix© / www.svbaawards.com /313 Perch
Results:
Perch received huge press acclaim with Small Biz Technology describing it as “the One Stop Social Media Tracking App for Small Businesses”. The app has been downloaded over 12,000 times and is currently adding about 2,500 new users every month.
Perch has brought about a revolution in the way business data is captured. Businessmen now have reasons enough to breathe a sigh of relief.
10,000 First Month Download 2,500 Average Monthly Downloads 12,000 Total Downloads
Regalix© / www.svbaawards.com /314 Others
316 bankaroo mobile 321 DropLocker 326 Virtual Fit Showcase 331 Twine Others bankaroo mobile BrightAct LLC bankaroo mobile
Brief:
When Danielle’s father wanted her to use her own money — earned by washing the family car — at a store, she had no idea of how much she had left. This, however, hit her with another big idea! Why not develop a money management online tool, which teaches kids how to manage their allowances and track their expenses? With this in mind, Danielle and her father started their summer project. Soon they came up with their innovative app bankaroo — an app that teaches kids about the value of money.
With bankaroo, parents can add allowances and gift money into their children’s virtual account. While the real money stays with the parents’ the virtual account is real enough to teach children smart and enduring lessons about financial self-discipline.
App Name: Bankaroo App Category: Others App URL (Google Play Store): Click Here App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /317 bankaroo mobile
Challenges:
The father and daughter duo wanted to create a learning dashboard that would engage parents and kids alike. The interface needed features that would make value-based learning fun-filled. They had to make up their mind on the development platform. As they started with web/HTML5 instead of native apps, the primary challenge was to gain traction with a product developed on web/HTML5. The next big challenge was to include features specific to user expectations as users wished to integrate unique features for a bigger experience. Added to these was the challenge of marketing the product.
Regalix© / www.svbaawards.com /318 bankaroo mobile
Solution:
BrightAct got its Ukraine-based development team onboard to work on this app. An engaging app necessarily has to be a simple one. The teams ensured this by making it easy to set up an account and add a child. While interesting features like allowances and statement reviews were included to make it easy for parents to teach kids the intricacies of transactions, features like goals, green highlights for credits and red ones for debits, icons and badges keep the going fun-filled for the kid. To give global users a familiar feel bankaroo incorporates accounts in USD, GBP, Euro, NIS, CAD and JPY and even offers to add currencies that have not been listed. With the help of the community, bankaroo app was translated to many languages, including English, French, Hebrew, Dutch, Spanish and many more. To initiate users into the game, the company offers user tutorials and provides support through emails and web forms.
To improve traction, BrightAct released the app on Apple/Google/Amazon stores. Though it failed to capitalize on a PR, it leveraged content marketing community views and social media to drive consumer interest. The company is open to suggestions from members to help improve the app and ensure users have an enriched experience. BrightAct also partnered with XO-Learning.org, offering bankaroo as a pre-installed app on all the new tablet devices.
Regalix© / www.svbaawards.com /319 bankaroo mobile
Results: bankaroo has been a major success for BrightAct. The app has netted 30,000 downloads so far and is adding new members at a rate of 2,000 every month. For an app that attempts to instill self-discipline as a trait in today’s kid, meeting its download goal by over 200% hardly comes as a surprise.
2,000 Monthly Download 30,000 Net Downloads
Regalix© / www.svbaawards.com /320 DropLocker Drop Locker / Laundry Locker Drop Locker
Brief:
Most busy professionals do not have enough time for their laundry work. They find it hard to leave home early to drop clothes. Neither can they afford to leave work early to pick up their clothes on time. To resolve this problem, Drop Locker decided to develop an app that in combination with lockers would help professionals manage their laundry more efficiently.
The Drop Locker app is built to bring the dry cleaner to apartments, condos, offices and public locations. It revolutionizes dry cleaning and laundry delivery by allowing customers to track all garments, orders, and update credit cards. This app can be used for any type of location locker based, home, POS retail, or offices.
App Name: Drop Locker App Category: Others App URL (Itunes): Click Here
Regalix© / www.svbaawards.com /322 Drop Locker
Challenges:
An app built to simplify laundry order and tracking process has to have a simple layout. So, the biggest challenge for the developer was to keep the app simple and include all the tracking features that customers’ want. On the architectural front the challenge was to sync the data pulled out from the main system — tracking and providing real- time information on every piece of clothing — and design a user-friendly interface with easy-to-use navigation tools. Added to this was the challenge of catering to different device platforms so that every user could view the sites with equal ease.
Regalix© / www.svbaawards.com /323 Drop Locker
Solution:
To simplify the process of placing and tracking orders the developer integrated special features like Order Checking, Place orders, Closet 2.0 and One Step Log In. With Order Checking a user can check the status of laundry orders real time, view location of clothes and preliminary receipts. The app uses a barcode on each piece of clothing, to track it and update the customer about the order status. Place Orders can be used to place cleaning orders in seconds. The One Step Log In feature helps the customer to select the provider once and save the log in information for easy management of account. Closet 2.0 maintains a list of all items sent to the provider for dry cleaning along with customer photo syncing capability to help the provider know exactly who the customer is. Dry cleaners can use the GPS feature to find customer apartment or work locations for package delivery.
Though the app is free for the customer, the dry cleaning, laundry and package delivery companies pay the developer a monthly sliding scale to run the Cloud- based software package. The company’s marketing focuses on customers who live/work in buildings that have the company’s lockers, or have locations nearby within two miles of a location.
Regalix© / www.svbaawards.com /324 Drop Locker
Results:
Because of its efficiency and cost saving benefits the app has received overwhelming response. The app is now available in 18 cities across six countries. The developer plans to spread it to 60 cities by Feb 2014 and 140 cities by late 2014.
Drop Locker has streamlined laundry services into a faster, transparent and super easy process.
Regalix© / www.svbaawards.com /325 Virtual Fit Showcase Cojoy Media, Inc. Virtual Fit Showcase
Brief:
Today, customers’ no longer find it easy to engage with their favorite brands. There are too many brands that they admire, too many trends to keep up, and visiting every site for regular updates can be quite tedious. If instead, product information is automatically delivered onto customers’ mobile devices, tailored to their own taste, both brands and customers will find it a lot easier to remain connected to each other. With this in mind, CojoyMedia designed an app that provides personalized and customized shopping information. The aim was to make customers more inclined to engage with their favorite sources while making consumer engagement easy, effortless and enduring.
App Name: Virtual Fit Showcase App Category: Others App URL (Google Play Store): Click Here
Regalix© / www.svbaawards.com /327 Virtual Fit Showcase
Challenges:
Websites of renowned brands never fail to deliver a rich user experience. Extending this experience onto a mobile interface was a big challenge as high-resolution images and product information had to be seamlessly fed both into the vertical and horizontal formats. The next challenge was to build features that would enrich the optimized shopping experience like storing information or locating stores. Enabling users to explore products in depth, and visualize how the products fit into their personal space was yet another challenge, as purchasing and returning decision heavily hinges on this factor.
Regalix© / www.svbaawards.com /328 Virtual Fit Showcase
Solution:
CojoyMedia’s Virtual Fit Showcase is designed to perfectly respond to a shopaholic’s needs. A lot of thought has gone into making the app an intuitive and interactive. A simple design with an advanced search feature makes it easy for customers to zero in on brands and their catalogs. Once the brand is identified, the app lines up an endless stream of high quality product images and clearly defined information to help users scan through the latest launch and order them right away. The app is equipped with unique virtual fitting technology, to assists consumers to virtually try on the products, or fits the products into the photos of their personal environment. This helps consumers to visualize how the products look on them or in their space, and makes it easier for making the purchase decision.
To make purchasing easier for the users, the app comes with a treasure box and my fitting room feature, wherein products and the virtual fitting images can be stored for a later view. So users can build a graphical gallery of chosen products and have a closer look at them before making up their mind. Showcase helps consumers to automatically receive the latest products based on their preferences, so that they will always have the newest and trendiest products, tailored to their personal taste, ready to try on at any given time. The user can also add brands collections that they like, and automatically follow selected trending items and be in sync with the times. The geo-sensitive search algorithm provides clear paths to finding the local store. What’s more, the app even fetches new catalogs upon request.
Developed internally, it took Cojoy Media two years to build this app. The company updates the app once a week and plans to incorporate feedback to upgrade it in its next release.
Regalix© / www.svbaawards.com /329 Virtual Fit Showcase
Results:
Businesses and consumers that have virtual fitting needs have taken to this app with high enthusiasm. While it empowers the consumer to have it all in one place, it has, at the same time enabled companies improve customer relationship by many a miles.
Apps are rarely built to cement relationships. But for the one that helps in doing so, the response has to be overwhelming.
Regalix© / www.svbaawards.com /330 Twine Sourcebits, Inc. Twine
Brief:
Connections on social networking sites have largely been driven by profile photos. There are users for whom common interests matter more than looks and so are looking to get connected with likeminded profiles. Social engagements based on shared interests are always more enriching and fulfilling. With this in mind, Sourcebits focused on creating an app that would bring people closer basis their likes and not looks.
Twine’s technique is simple yet strikingly different. It matches likeminded users, without giving their appearances away thus helping users to focus solely on conversation. With no photos to be judged superficially, Sourcebits has largely helped solve spamming in social engagements.
App Name: Twine App Category: Others App URL (Google Play Store): Click Here
Regalix© / www.svbaawards.com /333 Twine
Challenges:
Designing a simple app is always a difficult task. Though the underlying concept was to connect people with similar interests, finding out the best matches amongst volumes of profiles was the biggest challenge for the developer. If common interests didn’t match perfectly, users would lose interest in the app. On the design front, the big challenge was to keep the app simple. The home screen had to be comfortable, visually appealing and easy-to-use. Too many clicks would make it boring and users would lose interest mid-way.
Regalix© / www.svbaawards.com /334 Twine
Solution:
To help people make new friends based on what they have in common, Sourcebits organized the user base into kind of active users, middle users and lower users based on information provided in Facebook profiles. It then creates matches through a combination of common interests and GPS proximity thus ensuring users get the closest results they have been looking for. And all this is done without revealing pictures of either side of the match. The option of revealing pictures is left to the users which they can do during any stage of the engagement. Twine also limits the number of matches a user can receive. This ensures that the focus is always on quality, not quantity.
Before releasing the app Sourcebits talked to its prospects to guage the market mood. The developer reached out to all the bloggers and PR people who wrote on dating apps and spread a word about how different this app is from the rest.
The developer plans to monetize in the future version of the app. It plans to limit the number of interactions a user can have or by initiating a different interaction like a group chat.
Regalix© / www.svbaawards.com /335 Twine
Results:
In a span of six weeks, with over 150,000 downloads in the Google Play store Twine has proven that it has taken social engagements from the ordinary to sublime. The app has over 15000 to 25000 active users per day and has broken into the top 50 in the App Store in the social networking category, the toughest of all.
By promoting quality over quantity and interests over looks Twine has redefined online dating.
Regalix© / www.svbaawards.com /336 Editor Shubhashish Biswas
Editorial Coordination Namita Sethi Nupur Sethi Mohammed Arshat Joshua Sisodia Priscilla Selwine Srinivasan Seethapathy
Creative Priyokumar Singh Naorem
Creative Coordination Subhash Ghatge
About Regalix, Inc. Regalix is an award-winning Global Innovation company that leverages technology and marketing to help companies grow. We create successful ventures with our clients through co-innovation and idea-driven frameworks that inspire companies to think different. We bring ideas to life by envisioning new companies, developing brands, engineering products, and designing technology platforms. Founded in 1998, Regalix is based in Palo Alto. Our Silicon Valley setting has enabled us to stay ahead of emerging trends in digital technology and marketing.
For over a decade, we have provided complete marketing services – Social, Mobile, Content, Multi-channel Campaigns, Technology Development, and Analytics – to companies such as CA Technologies, Citi, Apple, eBay, Cisco, VMWare, NetApp, Cypress, LSI, Keynote, and MetricStream.
© Regalix, Inc. 1121 San Antonio Road, Suite # B200 Palo Alto, CA 94303 Website: www.svbaawards.com / www.regalix.com
Regalix© / www.svbaawards.com /337 Regalix, Inc. 1121 San Antonio Road, Suite # B200 Palo Alto, CA 94303 Website: www.svbaawards.com / www.regalix.com