Journal of International Business Studies (2007) 38, 1149–1169 & 2007 Academy of International Business All rights reserved 0047-2506 $30.00 www.jibs.net Multinational corporation internationalization in the service sector: a study of Japanese trading companies 1 Anthony Goerzen and Abstract Shige Makino2 This paper extends Chang’s (1995) sequential investment theory to include multinational corporations (MNCs) in service industries, given this sector’s 1University of Victoria, Victoria, British Columbia, large and growing impact on the global economy. To facilitate an examination Canada; 2Department of Management, of service MNC internationalization patterns, we develop a new typology of The Chinese University of Hong Kong, service investment (i.e., core-global, related-local, unrelated-global, and unre- Shatin, NT, Hong Kong lated-local) based on business relatedness and location-specificity. We test this typology on a sample of large Japanese trading companies; our results suggest Correspondence: that the initial investments of service MNCs are closely related to their core A Goerzen, University of Victoria, Business businesses and are less location-specific, but that subsequent investments are and Economics Building (BEC) Room: 216, less related to firms’ core services and are more location-specific – a pattern similar Victoria, British Columbia, Canada. to the traditional view on manufacturing MNCs. We extend our analysis to Tel: þ 1 250 721 6414; Fax: þ 1 250 721 6067; examine several case studies to provide a richer context for these findings. In E-mail:
[email protected] addition, we examine the performance implications of internationalization. Our findings suggest that firms that internationalize through early investments that are closely related to their core activities outperform those in unrelated businesses over time, but that this performance gap between related and unrelated foreign investments diminishes in more advanced stages of internationalization.