Shanghai Keolis: Who are we ? Why are we different ? Innovation • We ensure the safety, quality and cost-efficiency of our services through continuous improvement Proximity Shanghai Keolis Public Transport Operation Management Co. (Shanghai Keolis) is a joint venture • We continuously observe passenger behaviour to understand how passenger needs are evolving between Shanghai Shentong Metro Group and the Keolis Group. and provide solutions to meet those needs • We partner with public transport authorities to meet their expectations for quality, delivery and Shanghai Keolis combines the Keolis Group’s international experience operating all modes of budget transportation with the Shanghai Shentong Metro Group’s rich experience on the whole life cycle of the metro system and its unique knowledge of the Chinese market. Urban integration With key references in urban and regional networks in Asia and around the world, the Shanghai • We make public transportation central to the life of the communities we serve by making it more Keolis team brings its one-of-a-kind understanding of operating world-class systems in trams, metros accessible, easy and friendly for everyone (including driverless metros), commuter services, inter-city trains, and other transportation modes. Our ambition We aim to be the multimodal transportation operator of choice in China and on the international market: • We propose tailor-made mobility solutions adapted to any locality. • We provide international standards of services in safety, quality and cost-efficiency. An international multimodal public transport operator 1 2 What do we bring ? KEY FACTS Working with transport authorities International experience Following Keolis’ takeover of KEY FACTS the Bordeaux transportation • Locally sourced teams network in 2009, revenue By partnering with local authorities, we address passenger • Globally sourced specialists with expertise • Keolis manages €4.2 billion increased by 41% reaching transport issues including: €54.8 million annually. in assets in Lyon (France) and • Network redesign to increase ridership adapted to local environments has increased the city’s metro • Local teams trained to international standards system life cycle from 35 to • Extensions and new systems (metro, train, tram, etc.) 53 years • Integration of different transport modes to optimise interconnections • Shentong Group holds and Value for money o manages €35 billion in assets Upgrades to infrastructure and technology and has full experience of o Integration of the public transport system into the city • Early operator involvement produces long-term investment control benefits for the transport authority and community • Throughout the system’s life cycle, we provide KEY FACTS cost-efficiency and continuously improving Operational excellence Since the first line opened system performance in 1993, the Shanghai Metro has been the fastest-growing • We integrate operational excellence at each step network in the world. Today of the project: KEY FACTS it is the largest metro system o Design and construction Intermodality in the world and the network will reach 19 lines totalling o Operation Since 1981, Keolis has operated 800 kms by 2020. o Maintenance • Integrated multimodal transport networks the transportation system in Lyon • Safety for passengers and employees • Efficient interchange hubs (France), the largest urban network delegated to a private operator in • Environmental protection • Clear, accessible passenger information Europe. With 4,300 employees and • Processes based on strict international standards • Optimised timetabling 382 million passengers per year, • Integrated ticketing system Lyon’s network includes light rail, metro (2 driverless lines), buses, trolleybuses, funicular, park and ride, bike sharing schemes, and more. 4 3 4 Shanghai Preparation of operation • Set up efficient O&M organisation • Staff recruitment and training Keolis: • Rules and procedures Key areas • Timetable optimisation of expertise Operation • Energy efficiency • Optimisation of asset performance As an operator of rail transit systems, • Lean management we excel in the following areas: • Risk prevention • Emergency management Maintenance • Life cycle management • Obsolescence management • Capacity enhancement • Transition management • Preventive and predictive maintenance Assistance during design and construction • System capacity • Depot and station design • Definition of performance and operations requirements • System testing and commissioning • Smooth handover of assets and transfer of the supplier’s knowledge 5 6 Line 8 Phase III of Shanghai Metro • The first fully automated rubber tyre Our Projects driverless metro (APM) in Shanghai. • Line length: 6.7 km • Number of stations: 6 stations Shanghai Keolis has conducted and/or is conducting various types • Number of trains: 11 trains of 4 cars of services (O&M, studies & consultancy, audit, etc.) in different areas • Headway at peak-hours: 3.20 min (metro, tramway, multi-modal public transport network, etc.). • Span of operation: from 5am to 11pm every day of the year 1 • Commercial operation date: End of 2017 We are also very keen in cooperating with investors to participate, both in China and abroad, to PPP projects of rail transportation as operator. 2 1. Shendu Highway Station 2. Sanlu Highway Station 3. Min Rui Road Station 3 4. Pu Hang Road Station 5. Dong Cheng Yi Road Station 6. Hui Zhen Road Station 4 5 6 Shanghai Keolis is awarded a 7 year long contract for Line 8 Phase III of Shanghai Metro. The contract includes an early involvement of Shanghai Keolis O&M Company during the preparation phases before the Commercial Operation Date (COD). Then Shanghai Keolis will be in charge, for a 5 years period, of the daily operation and maintenance activities in order to ensure an efficient service delivery for the customers of the Metro Line 8 Phase III. Shanghai Keolis will also introduce on this line new O&M organization and management methods as new benchmark in Shanghai and China. 7 88 Consultancy Service on the automatisation of Study on the overall public transport of Shanghai Line 10 Songjiang District Purpose: Purpose: Assess the readiness to pass from operation with Analysis and recommendations on Adjustment and Optimization of the driver to driverless operation Multimodal Public Transport System of Songjiang District Work Scope: Audit and assessment of Work Scope: • The O&M company organization • Analysis of the strength and weakness of the current bus network and its • The working processes and procedures operation • The safety and quality management • Propose adjustment and improvement measures taking into account the • The crisis management introduction of the future tramway • The premises and working conditions • Provide advices on the tramway network and its operation • The training program • Study and recommend the administrative management of the future overall multi-modal public transport system 9 10 KEY FIGURES The Shanghai Metro network is the largest in the world with: by end of 2015 Keolis • 15 lines including 1 Maglev line, 588km lines, 366 stations Keolis is a leading public • 8 million passengers daily average transport operator across representing about 30% of the city’s 24 the world. The Group offers million citizens’ daily travel its customers mobility • 99% punctuality for the whole network solutions that are tailor- despite high passenger flow made to specific local • 6.7 billion RMB (€874 million) in annual needs and changing turnover commuting patterns. • 30,000 employees In 2020, Present in 16 countries the whole network will extend with strong positions in the to 800km with “18+1” lines United Kingdom, Sweden, (18 metro lines + 1 Maglev line) Denmark, Belgium, Canada, USA, Australia, India and China. Shanghai Shentong Metro Group built KEY FIGURES and operates one of the largest metro networks in the world, the Shanghai Metro, • €5 billion revenue confirming its international leadership • 56,300 employees • 3 billion passengers carried in 16 position in building, financing, operating countries and maintaining metro systems. • 2.18 billion railway passengers • Metro : 240km lines including 225 km driverless, 498 metros, 5 networks, 18 lines • Train: 5,754km lines, 1,300 trains, 12 networks • Tram: 660km lines, 1218 trams, 17 networks, 60 lines Shanghai • Bus: 25,300 buses/coaches/BRTs, 1,600 buses using alternative fuels • Bike: 25 cities with bike sharing schemes Shentong • Parking: 360 car parks and 141,000 spaces Metro Group 12 11 12 13 14 .