User Guide for Shops, Services & Private Offices
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user guide for shops, services & private offi ces TABLE OF CONTENTS 1 From the Beginning 1 Know Your HD On-Screen Guide 2 Using Your Remote Control 3 Channel Lineups 7 Enjoy Free Interactive Features 8 Find Your Shows 9 Access Helpful Tools 10 Watch TV Your Way 11 All About Sports 11 Exclusive Sports Programming 12 Popular Sports Packages The Best Tools 13 for Your Business 14 Billing Made Simple 14 Understanding Your Monthly Statement 15 Auto Bill Pay Tap into the 16 Ultimate TV 18 Troubleshooting Know Your HD On-Screen Guide FROM THE BEGINNING 1 Channels Timeline TV Window Guide Options Highlight the channel To see what’s on later, Watch your program Press DASH or YELLOW abbreviation to get the navigate forward with the while using the Guide. button to sort programming channel description. RIGHT ARROW . Use the by category, move to a LEFT ARROW to go back. specifi c date and time, change your Favorites list and see On Demand titles. Watch Crime Scene Kitchen on On Demand Highlight Bar Restart Advance Timeline next to a channel name Use the ARROW buttons next to a show means Press FFWD or GREEN indicates that On Demand to highlight a program you can restart the show button to advance content is available. Highlight and view its description. from the beginning. Select 12 hours. Press RWD the channel name and then To tune to a highlighted the show, then press RWD or RED button to go press SELECT to access. program, press SELECT . to watch from the beginning. back 12 hours. Only available for certain account types that Only available for certain account types qualify and subscribe to DVR service. that qualify and subscribe to DVR service. Restart not available on all programs. Go to directv.com/restart for a list of programs. Using Your Remote Control FROM THE BEGINNING (cont.) 2 TV Input Mode Cycles through the equipment Changes the remote’s MODE connected to your TV. to control other equipment. (Far left selection indicates the DIRECTV® Receiver.) Format Displays current screen FORMAT options and HD resolutions. O n / O ff (Works only with HD Access.) Turns both DIRECTV Receiver and TV ON or OFF at the same time. Stop (Remote must be programmed for TV. DVR still records when off .) STOP playback while viewing recorded program. Power Replay Turns On/Off POWER of whichever equipment is selected. REPLAY previous six seconds. Advance Rewind ADVANCE 30 seconds. REWIND at increasing speeds— press up to four times. Press and hold to jump to previous tick mark. Fast Forward FAST FORWARD at increasing speeds—press up to four times. Play PLAY current program. Exit EXIT the menu and return Pause to previous channel viewed. PAUSE current program. Blue Button Guide Display a one-line Channel Guide Press once for On-Screen GUIDE . while viewing your program. Press TWICE for programming grouped into categories. Yellow Button Red Button Display Guide options while viewing Jump back 12 hours while the On-Screen Guide. viewing the On-Screen Guide. Prev Green Button Return to PREVIOUS channel viewed. Jump ahead 12 hours while viewing the On-Screen Guide. Dash Additional functions vary. Press DASH twice to delete Look for on-screen prompts. recorded shows from your list. Program Your For HD Receivers: Remote App: Universal Remote: Press the MENU button Use the DIRECTV for BUSINESSSM Remote App to Your new DIRECTV® Universal Select SETTINGS & HELP control all of your receivers Remote can control your SETTINGS from just one tablet! entire entertainment system REMOTE CONTROL —TVs, DVD players, VCRs See page 16 for details. and stereo systems. Business & Private Viewing Packages CHANNEL LINEUPS Effective June 2021 3 COMMERCIAL BASIC™ AXS TV (HD only)1 . 340 HITN TV2 . 461 NHK . 322 Victory . 366 BabyFirst TV™2 . 293 Hope Channel2 . 368 NRB . 378 The Word Network . 373 BYUtv . 374 HSN . 240 ONCE MEXICO . .. 447 World Harvest Television (WHT) . .. 367 C-SPAN . 350 HSN2 . 310 QVC . 275 C-SPAN2 . 351 IMPACT2 . 380 QVC2 . 315 PLUS Local Channels where available .3 CTN . 376 INSP . 364 QVC3 . 318 For Private, Business and International, Daystar . 369 JBS2 . 388 Pursuit Channel . 604 à la carte package is not required . Enlace2 . 448 Jewelry Television . 313 Russia Today TV . .. 321 ESNE2 . 456 Jewish Life Television2 . 325 ShopHQ . 73, 316 EWTN . 370 Link TV . 375 Shop LC . 226 Free Speech TV2 . .. 348 Living Faith Network2 . 379 So Yummy . 563 GEB America1 . 363 MotorTrend (HD only)1 . 281 SonLife Broadcasting Network . 344 GOD TV2 . .. 365 NASA TV2 . 352 TCT Network . 377 Hillsong Channel . 371 Newsmax . 349 Trinity Broadcasting Network (TBN) . 372 BUSINESS SELECT™ PACK A&E . .. 265 Disney XD . 292 ION Television (East) . 305 Russia Today TV . .. 321 AccuWeather . 361 E! . 236 ION Television (West) . 306 ShopHQ . 73, 316 AMC . .. 254 Enlace2 . 448 JBS2 . 388 Shop LC . 226 Animal Planet . 282 ESNE2 . 456 Jewelry Television . 72, 313 So Yummy . 563 Aqui2 . 401 EWTN . 370 Jewish Life Television2 . 325 SonLife Broadcasting Network . 344 AXS TV (HD only)1 . 340 FETV . 323 Lifetime . 252 SundanceTV . 239 BabyFirst TV™2 . 293 Food Network . 231 Link TV . 375 Syfy . .. 244 BBC America . 264 FOX Business Network . 359 Living Faith Network2 . 379 TBS . 247 BET . 329 FOX News Channel . 360 MAVTV . 214 TBS West (HD only)1 . .. 247-1 BET West (HD only)1 . 329-1 Free Speech TV2 . .. 348 MotorTrend (HD only)1 . 281 TCM . 256 Black News Channel (HD only)1 . 342 Freeform . 311 MSNBC . 356 TCT Network . 377 Bloomberg TV . 353 FX . 248 MTV . .. 331 TeenNick . 303 Boomerang . 289 FXX . 259 MTV2 . 332 TLC . 280 Bravo . 237 Galavisión . 404 MTV West (HD only)1 . 331-1 TNT . 245 BYUtv . 374 GEB America2 . 363 NASA TV2 . 352 TNT West (HD only)1 . .. 245-1 Cartoon Network (East) . .. 296 Gem Shopping Network . .. 228 National Geographic . 276 Trinity Broadcasting Network (TBN) . 372 Cartoon Network (West) . 297 GOD TV2 . .. 365 Newsmax . 349 truTV .. .. .. .. 246 Celebrity Shopping Network . 95, 223 Hallmark Channel . 312 NHK . 322 TV Land . 304 CMT . 327 Hallmark Movies & Mysteries Nickelodeon/Nick at Nite (East) . 299 Univision (East) . 402 CNBC . 355 (HD only)1 . 565 Nickelodeon/Nick at Nite (West) . 300 USA Network . 242 CNN . 202 HGTV . 229 NRB . 378 VH1 . 335 Comedy Central . 249 Hillsong Channel . 371 OAN . .. 347 VICE . .. 271 Comedy Central West (HD only)1 . 249-1 The HISTORY Channel . 269 ONCE MEXICO . .. 447 Victory . 366 C-SPAN . 350 HITN TV2 . 461 Ovation . 274 WE tv . 260 C-SPAN2 . 351 HLN . 204 Paramount Network . 241 The Word Network . 373 CTN . 376 Hope Channel2 . 368 Pursuit Channel . 604 World Harvest Television (WHT) . .. 367 Daystar . 369 HSN . 240 QVC . 317 Discovery . .. 278 HSN2 . 310 QVC2 . 315 PLUS Local Channels where available 3. Disney Channel (East) . 290 IMPACT2 . 380 QVC3 . 318 Disney Channel (West) . 291 INSP . 364 ReelzChannel . 238 Disney Junior. ..