MOBILISING COLLECTIVE ACTION

sUSTAINABLE living plan SUMMARY OF PROGRESS 2015 ABOUT US

€53.3 BILLION SALES IN 2015 190 COUNTRIES WHERE OUR PRODUCTS ARE SOLD

2 BILLION O CONSUMERS N 1 IN OUR INDUSTRY USE OUR GROUP IN THE 2015 PRODUCTS DOW JONES SUSTAINABILITY EVERY DAY 169,000 INDEX EMPLOYEES WORLDWIDE PERSONAL CARE

FOODS 13 WITH SALES OF MORE THAN €1 BILLION A YEAR

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A call to action 2 7/10 Our strategy 4 HOUSEHOLDS Sustainable Living brands drive growth 8 AROUND THE WORLD HAVE A UNILEVER Delivering our Plan 10 PRODUCT Mobilising collective action 16

USLP Summary of Progress 2015 – Benelux facts 20

Unilever Sustainable Living Plan: Progress in 2015 26 A CALL TO ACTION

WE OPERATE IN A VOLATILE BUSINESS ENVIRONMENT, CHARACTERISED BY GROWING SOCIAL INEQUALITY, LOW TRUST 2015 IN BUSINESS AND A REMARKABLE INSTITUTIONS, AND THE YEAR FOR HUMANITY AND INCREASING EFFECTS THE PLANET OF CLIMATE CHANGE.

2 Unilever Sustainable Living Plan 2015 Unilever has a simple but 2015 was a remarkable year for humanity certainly reaffirmed our own belief in the and greenhouse gas emissions in our purpose – to make sustainable and the planet. Two historic moments at relevance of the Unilever Sustainable factories, reducing the environmental impact of consumers using our products living commonplace. We believe the end of the year have given us the Living Plan (USLP), acting as a further opportunity to pursue a more sustainable catalyst to our own action. Indeed, many remains a challenge. Despite this, we are that this is the best way to and equitable future. of our own goals mirror those of the SDGs. committed to a full value chain approach to ensure long-term growth. Now entering its sixth year, the USLP is reducing environmental impact – as this The adoption of the UN Sustainable proving that there is no trade-off between most meaningfully reflects the true impact Development Goals (SDGs), to which I had sustainability and profitable growth. It is of our business. the honour of contributing, provided for also helping us to save costs, fuel Our targets, and indeed those built into the first time in history a clear global innovation and recruit and retain the the SDGs, will only be achieved by tackling framework to resolve the world’s biggest best talent. Let me share some of global issues in a systemic way. But challenges. Indeed they are ambitious, our successes. but if we achieve the Goals we could end systemic change cannot be realised poverty, fight inequality and tackle climate Continued climate-related challenges, without collective action. It is in the interest change once and for all. uncertainty in markets and fluctuating of business, government and civil society commodity prices have made securing alike to accelerate progress towards this The first test of the Goals came at COP21, our own supply more important than ever vision. In fact, enormous opportunities when 190 nations agreed the historic before. That’s why we are delighted that exist for those who commit to taking Paris Agreement on climate, setting the 61% of our agricultural raw materials are action. After all, there is no business world firmly on the path towards a now sourced sustainably. Water, waste case for enduring poverty and runaway decarbonised economy. and energy efficiencies across our global climate change. factory network have avoided costs of Unilever played its part in both It will take much more than one company, more than €600 million since 2008. And agreements, alongside many other government or community to solve the our ‘Sustainable Living’ brands, such as companies, announcing our new goal challenges that face us. We need entirely and , continued to grow. We to become ‘carbon positive’ in our own new types of collaboration, innovation and have continued our efforts to enhance operations by 2030. The unprecedented partnership between these bodies if we are livelihoods in our extended value chain level of support from the business to drive collective action for a brighter and by advancing human rights, focusing on community demonstrated that it will no more sustainable future for all. longer stand on the sidelines. This in turn women’s empowerment and developing helped to de-risk the political process, inclusive business models. In 2015, we giving governments the confidence to were the first company to produce a be bold in their commitments. stand-alone human rights report using the UN Guiding Principles Reporting These two significant turning points set Framework. out a positive vision for the future. At the same time, these developments illustrated Other areas, however, are proving more more than ever the importance of difficult. While we continue to make good sustainable business models. They progress with reducing water use, waste Chief Executive Officer, Unilever

Unilever Sustainable Living Plan 2015 3 OUR STRATEGY

OUR PURPOSE IS TO OUR VISION MAKE SUSTAINABLE is to grow our business, whilst decoupling our environmental footprint from our LIVING COMMONPLACE. growth and increasing our positive social impact. We work to create a better future every day, with brands and services that help people feel good, look good and get more out of life. POSITIVE SOCIAL IMPACT

BUSINESS GROWTH

DECOUPLE ENVIRONMENTAL FOOTPRINT

4 Unilever Sustainable Living Plan 2015 In an uncertain and volatile world, we cannot achieve our vision UNILEVER SUSTAINABLE LIVING PLAN unless we find new ways to operate that do not just take from society and the environment. IMPROVING HEALTH REDUCING ENHANCING Launched in 2010, the Unilever Sustainable AND WELL-BEING ENVIRONMENTAL LIVELIHOODS Living Plan is our blueprint for sustainable growth. This Plan is helping to drive for more than IMPACT for profitable growth, reduce costs and by fuel innovation. Our Plan sets out three big goals. 1 BILLION 1/2 MILLIONS Underpinning these are nine commitments By 2020 we will help more than By 2030 our goal is to halve the By 2020 we will enhance the supported by targets spanning our social, a billion people take action to environmental footprint of the livelihoods of millions of people environmental and economic performance. improve their health and well-being. making and use of our products as we grow our business. Our Plan is distinctive in three ways. as we grow our business. ●● It spans our entire portfolio of brands and all countries in which we sell our products. ●● It has a social and economic dimension health and hygiene greenhouse gases fairness in the workplace – our products make a difference to health and well-being, and our business supports the livelihoods of many people nutrition water opportunities for women in the sourcing, production and distribution of our products. waste inclusive business ●● When it comes to the environment, we work across the whole value chain – from the sourcing of raw materials, sustainable sourcing to our factories and the way consumers use our products. UNILEVER GREENHOUSE GAS FOOTPRINT 2014-15

29% 2% 2% 5% 61% 1%

Raw materials Manufacture Distribution Retail Consumer Disposal

Unilever Sustainable Living Plan 2015 5 SUSTAINABILITY IS DELIVERING VALUE FOR OUR BUSINESS AND SOCIETY

We have developed a simple four-point LOWER COSTS framework to help capture the ways in By cutting waste and reducing the use of energy, HELLMANN’S ‘GROW WITH US’ INSPIRES CONSUMERS which sustainability contributes to raw materials and natural resources, we create People are increasingly asking The campaign reinforced our our business success. efficiencies and cut costs, while becoming less fundamental questions about the commitment to sustainable exposed to the volatility of resource prices. Cost origins of their food. Rather than sourcing and transparency, avoidance and savings help to improve our margins. simply telling them that we use only building engagement and trust with consumers. And a 10% jump We have achieved cumulative cost avoidance of natural, sustainable tomatoes in in market share transformed our over €600 million through eco-efficiency in our Hellmann’s ketchup, we developed MORE ketchup business in Latin America factories since 2008. a fun and interactive campaign GROWTH called ‘Grow with Us’ so they could in 2015. LESS RISK see for themselves. Sustainable ways of doing business help us mitigate We opened the gates of our farm in risk across our operations. Operating sustainably Talca, Chile, placing cameras in key LESS MORE helps us to future-proof our supply chain against the locations – even on farmers’ hats – RISK TRUST risks associated with climate change and long-term to live-stream how our tomatoes are sourcing of raw materials. grown. People could interact with By 2015, 61% of our agricultural raw materials the growers, getting to know them, were sustainably sourced. asking questions and even ‘adopting’ LOWER tomatoes. We also partnered with COSTS MORE TRUST Spotify to crowdsource playlists that 80million were played to the tomatoes on our interactions with consumers Placing sustainability at the heart of our business in two weeks model strengthens our relationships with stakeholders fields, inspired by the view that and helps us succeed as a business. It helps us plants respond to sound waves. maintain our value and relevance to consumers, while In only two weeks, we recorded MORE GROWTH inspiring Unilever’s current and future employees. over 80 million interactions with Consumers are responding to campaigns by brands In 2015, we maintained our status as the Graduate consumers – sparking interest from such as Hellmann’s, and Omo on issues Employer of Choice in the fast-moving consumer over 3,500 cities in 110 countries. ranging from sustainable sourcing to water scarcity. goods sector among our target universities across 10% Their interest and engagement are translating into 34 countries. JUMP IN sales growth and greater awareness. MARKET In fact, our Sustainable Living brands accounted for THE FRAMEWORK IN ACTION SHARE nearly half our growth in 2015 and grew faster than The following examples illustrate the framework the rest of our business. in action; whether it is through the choices we make in sourcing, in our factories or the way we Sustainability creates innovation opportunities, engage with consumers, we are seeing more pushing us to rethink product design in a world of evidence that sustainability is contributing to our finite resources. It opens up new markets and business success. allows our brands to connect with consumers in different ways to meet their changing needs.

6 Unilever Sustainable Living Plan 2015 BREYERS' SUSTAINABLE OMO #1RINSEISENOUGH RENEWABLE ENERGY: VANILLA SUPPORTS SAVES WATER RESILIENCE AND OPPORTUNITY 6% FARMERS AND GROWTH SALES Towards the end of 2014 Brazil began Climate change is one of the biggest GROWTH The island of Madagascar is home to suffering from the biggest water scarcity challenges we face – as a society, and 80% of the world’s natural vanilla. crisis in its history, affecting 70 million as a business. In 2015 we set a bold €330 million However, 90% of its population live people. Residents had only limited supplies new target to be carbon positive in our costs avoided by using less energy on less than $2 per day. of running water for many weeks, so they operations by 2030. Our aim is that 100% had to cut down the number of laundry of our energy will come from renewable We want to help secure the future of the loads they could do. sources, and we intend to generate more Madagascan farmers who grow the high- renewable energy than we consume and We discovered that when they were able to quality vanilla we need for our Breyers ice make the surplus available to the markets do their laundry, most people were doing creams and frozen desserts. That’s why, and communities in which we operate. with our supplier Symrise, we are providing more than one laundry rinse, even though income-boosting agricultural training, each rinse uses up to 60 litres of water. This is the first time we have put a CARBON access to essential education and health So to help people save much needed water, deadline on our ambition of sourcing insurance for farmers and their families. in 2015 our Omo detergent brand launched 100% renewable energy. We recognise POSITIVE the #1RinseIsEnough campaign to raise that our success depends in part on the in manufacturing So far, we have helped over 3,300 farmers by 2030 and their families. awareness of the volume of water used broader changes taking place in energy through extra rinsing. markets worldwide. Sourcing our Breyers vanilla sustainably – as certified by Rainforest Alliance – The campaign helped Brazil save a By becoming carbon positive, we aim to helps to secure our supplies for the future. potential 229 billion litres of water. achieve lower operational costs, greater In 2015 we reinvigorated Breyers by And during the campaign period, Omo resilience in our energy supply and a communicating our sustainability sales grew 15% in Brazil, nearly double closer relationship with our communities commitment and quality pledge to the market growth rate. and consumers. consumers. In 2015, sales grew by 6% In May 2015, we reached a major marking a turnaround for the brand. milestone when for the first time our manufacturing network achieved an

annual saving of 1 million tonnes of CO2

compared 2008. We have reduced CO2 from energy by 39% per tonne of production since 2008, resulting in around €330 million in costs avoided. 1 million tonnes CO2 saved 15% SALES GROWTH 229 billion litres: potential water saving in Brazil

Unilever Sustainable Living Plan 2015 7 SUSTAINABLE LIVING BRANDS DRIVE GROWTH The concept of a ‘purpose-driven’ brand is not new. Among our own brands, and Ben & Jerry’s PUTTING SUSTAINABLE have had a social or environmental purpose at their heart since they LIVING AT THE HEART OF were founded. OUR BRANDS IS INSPIRING However, in today’s complex and interconnected world, a powerful purpose OUR CONSUMERS AND alone is not enough and brands must look at their impacts across the board. Brands GROWING OUR SALES. cannot do social good while harming the planet, or improve the lives of women who buy our products while ignoring the working conditions of the women who make them. This is why Unilever has created a definition of what makes a true Sustainable Living brand. Such a brand must not only have a clear purpose that contributes to a social or environmental concern. The product itself must also contribute to one or more of the targets we have set in the Unilever Sustainable Living Plan.

8 Unilever Sustainable Living Plan 2015 To assess product and purpose, we developed a methodology to help us determine how, and to what extent, each brand delivers against the two criteria. It enables brands to generate a systematic view of their progress across social and environmental factors. PURPOSE PURPOSE PURPOSE PURPOSE To help 25 million people gain To make beauty a source of To unlock flavour and supports farmers In 2016, we analysed our top brands using improved access to a toilet by confidence not anxiety for goodness from everyday by working to improve their this methodology. Our analysis revealed 2020 by promoting the benefits women everywhere by food from farm, through livelihoods and those of their that in 2015 Sustainable Living brands of using clean toilets and by reaching over 15 million sourcing 100% of ingredients families while protecting the grew even faster than they did in 2014. They making toilets accessible. young people with our Dove sustainably, to fork, through planet for the future. also delivered nearly half our growth and Self-Esteem Project. nutritious cooking. grew significantly faster - in fact 30% faster PRODUCT PRODUCT - than the rest of the business. We have reduced the plastic PRODUCT PRODUCT By the end of 2015, all the We believe that if we want to effect change used for our bottles Dove was one of our first Already 92% of the top tea for our Lipton tea bag at scale, we will achieve this by making by up to 15%, making them brands to introduce 13 vegetables and herbs blends was sourced from large, successful, category-defining lighter yet maintaining their compressed aerosol used in Knorr sauces, soups Rainforest Alliance CertifiedTM brands recognisably sustainable. Our five strength. Once rolled out deodorants in 2013. and seasonings are grown estates, a major step for the biggest brands: Dove, Dirt is Good, Knorr, across the range worldwide, Consumers can enjoy the sustainably, and a ‘sustainably world’s biggest tea brand. Hellmann’s and Lipton are all Sustainable this will save around 1,000 same protection and fragrance grown’ label on pack is Living brands. tonnes of plastic a year. in the same spray time as making it easier for people before, but in a can half the to make responsible choices The examples from Domestos, Dove, size. This innovation cuts in the supermarket. Knorr and Lipton show how each has a the carbon footprint per purpose that addresses a specific social can by about 25%. or environmental concern. And how they have made changes and improvements to 100% their products to address a specific target of the tea for our 92% Lipton tea bag blends in the Unilever Sustainable Living Plan. Up to of the top 13 vegetables and is sustainably sourced 25% herbs used in Knorr's sauces, In 2015, we carried out research to cut in the carbon soups and seasonings understand whether consumers’ footprint of Dove are grown sustainably views on sustainability translate into 15% compressed aerosol can actual purchasing choices. The majority less plastic needed for our Domestos of people we spoke to not only believe bottles that sustainability is important but also take action to live more sustainably. Our research revealed that sustainability issues are relevant to consumers in both developed and emerging markets. This supports our thinking that sustainability presents a growth opportunity for business.

Unilever Sustainable Living Plan 2015 9 DELIVERING OUR PLAN

WE CONTINUED TO ACHIEVE STRONG PERFORMANCE FOR TARGETS WITHIN OUR DIRECT CONTROL.

We are currently on track to deliver the vast majority of the targets in our Plan. We have updated some of our strategies to help us drive bigger changes and progress faster towards our goals.

But the targets outside our direct control are proving more difficult and we have extended the timeframe for achieving some of these to allow time for wider systems changes to take effect. On the following pages we summarise our progress under each of our three big goals: improving health and well-being, reducing environmental impact and enhancing livelihoods. KNORR IRON- FORTIFIED BOUILLON CUBES HELP TACKLE ANAEMIA 3/4 of under-fives in Nigeria suffer from anaemia

10 Unilever Sustainable Living Plan 2015 IMPROVING HEALTH AND WELL-BEING

IMPROVING HEALTH AND WELL-BEING Through our Providing quality, affordable products is HOW AN ORDINARY JAR OF So how could Signal find a way to help for more than campaigns and only part of the solution to improving health CAN MAKE AN adults change their brushing habits? partnerships, through hygiene and nutrition - people The answer was a bit unexpected: through 1 BILLION need to change their habits too. Using our EXTRAORDINARY DIFFERENCE their children! By tapping into kids’ unique and by expertise in delivering behaviour change Skincare is not the first thing that springs ability to inspire those around them, we providing quality, affordable campaigns at scale, we promote enduring to mind for people living in conflict zones or realised we can get whole families and products, we are progressing well change in the everyday habits that matter facing natural disasters. But for millions of communities thinking about improving towards our goal of helping more to health. We also recognise that we can refugees in crowded camps, or for people their oral care. have a bigger impact by working with than 1 billion people take action to without access to basic healthcare, skin Signal initiated its first-ever campaign others. By sharing best practice, and problems are often debilitating and created by children to get people to brush improve their health and well-being. by encouraging transparency and degrading – and left untreated. day and night. Our ‘Kids Can Change the By the end of 2015, we had succeeded meaningful monitoring, together we World’ campaign ran in 13 countries in in reaching 482 million people. can drive real change. In 2015, our Vaseline brand committed to help heal the skin of 5 million people in 2015, highlighting the ingenuity of children need by 2020. With aid organisation Direct as change agents in the home to deliver Our brands such as Lifebuoy, Pureit, Relief, The Vaseline Healing Project is our toothbrushing message to adults. Domestos and Signal are helping to KNORR TACKLES providing dermatological care, medical improve health by promoting better health MALNUTRITION IN NIGERIA supplies, Vaseline products and local and hygiene habits. In Nigeria, almost half of women of health worker training. Lifebuoy runs the world's largest reproductive age and three quarters of In 2015, we donated 1.2 million units handwashing programme and has scaled children under five suffer from anaemia. of Vaseline and sponsored three 71 million up its programmes year on year: around This can result in tiredness, dizziness and people reached with oral dermatological missions to Jordan, the 337 million people have been reached a lack of concentration, impacting heath campaigns by 2015 Philippines and Kenya. The same jar since 2010. development and quality of life. Half the cases of anaemia come from a lack of iron of Vaseline Jelly that is in your medicine Pureit, our innovative water purifier, can in the body, which is often diet related. cabinet is now helping to heal the skin of 3 help prevent disease, ultimately helping to So in 2015, our biggest brand, Knorr, people in crises and emergencies. save lives. Our immediate priority is to launched a behaviour change programme The Project is also enabling consumers BILLION strengthen and expand in existing markets ‘Follow in My Green Food Steps’ to help to get involved by creating a relief kit via people do not brush and to make purifiers more affordable to tackle iron-deficiency anaemia. our Vaseline website www.vaseline.us/ their teeth twice low-income consumers. a day Knorr has launched bouillon cubes thehealingproject. Our Signal brand has reached 71 million fortified with iron, accompanied by a people through innovative partnerships nutritious cooking programme for and campaigns and Dove, our largest mothers and teenage girls, to help SIGNAL LAUNCHES FIRST personal care brand, has continued to increase iron levels. We are training TOOTHBRUSHING CAMPAIGN grow while helping millions of young Unilever saleswomen to become CREATED BY CHILDREN people around the world to build body ambassadors for good nutrition and Over 3 billion people do not brush their confidence and self-esteem. smallholder farmers to grow our teeth twice a day as recommended – ingredients sustainably, so that we can In our Foods and Refreshment categories, that’s more than all the people in China be a force for good from ‘farm to fork’. 34% of our portfolio of brands meet the and India together. Whilst most parents highest nutritional standards, based on Soon after launch, we began to see an are good at telling their children to brush globally recognised dietary guidelines. increase in sales of our bouillon cubes, day and night, many don’t practise what showing that doing good can also be they preach. good for business. Unilever Sustainable Living Plan 2015 11 REDUCING ENVIRONMENTAL IMPACT

REDUCING ENVIRONMENTAL While progress OUR OPERATIONS THE NEED FOR SYSTEMS CHANGE RETHINKING OUR IMPACT on our second We have made good progress in Large-scale systems transformation is BOTTLES by big goal has reducing CO2 emissions from energy in needed to drive change faster on our 1/2 We purchase over 2 million tonnes of been mixed, manufacturing since 2008, achieving a greenhouse gas target in particular. 39% reduction per tonne of production We continue to advocate global, binding packaging every year. However, increasing we continue to find new ways by 2015. Our factories abstracted 19 million commitments to achieve long-term resource scarcity means that it is more to tackle the most critical fewer cubic metres of water in 2015 than reductions in greenhouse gas emissions important than ever to reduce packaging environmental issues for our in 2008 – a reduction of 37% per tonne and financing for the process of change. and use materials with a lower environmental impact wherever we can. business and for society. of production. We have extended the timeframe to achieve our goal to halve the greenhouse gas In November 2015 we announced bold We continually innovate to reduce the impact of our products across the lifecycle During 2015, we refreshed our climate new targets to make our operations amount of resources used in our to 2030, which will allow time for wider change, waste and water strategies. carbon positive by 2030. Our aim is that packaging. In 2015, we launched our systems changes to take effect. In 2016, Reducing our environmental impact is 100% of our energy will come from redesigned plastic Sunsilk shampoo and we will refine the commitment for the a multi-faceted task, and our Plan is renewable sources and we intend to conditioner bottles in Brazil. To save water pillar of our Plan so that it aligns helping us take positive action in our generate more renewable energy than plastic, we made the caps lighter, reduced better with the ambitions of the Sustainable value chain. we consume and make the surplus the number of cap designs from ten to four Development Goals, in particular SDG 6 available to the markets and and also halved the variety of bottle sizes on clean water and sanitation provision. OUR SOURCING communities in which we operate. manufactured from 44 to 22. By 2015 we sourced 61% of our agricultural These new designs mean savings of raw materials sustainably, as well as all OUR PRODUCTS LESS PHOSPHATE, around 2,300 tonnes of plastic in Latin the tea for our Lipton tea bag blends. In A large part of our environmental footprint America per year. The redesigned bottles March 2015, we announced that all palm LESS GREENHOUSE GAS comes from people using our products. also mean we can fit more bottles onto oil bought for our European and Australian Since 2010, the water impact of our Phosphates improve laundry cleaning by a pallet, taking around 300 trucks off the food businesses is traceable to certified products has reduced by 1%, while the softening the water, allowing detergents road each year. The business case is plantations. waste associated with consumers' disposal to work more quickly. However, carbon clear: reducing packaging creates of our products has reduced by rather In addition, 92% of the top 13 vegetables emissions caused by phosphates can be efficiencies, lowers costs and reduces more – 29%. This means we are more than and herbs used in Knorr’s sauces, soups higher than alternative ingredients our environmental impact. 300 half way towards halving packaging waste. and seasonings are grown sustainably. because of associated sourcing and But the greenhouse gas impact of our To achieve this, we have made up to transport activities. products across the lifecycle, including €1 million per year available to farmers fewer trucks consumer use, continues to edge up and We have been removing phosphates from on the road to co-invest in sustainable agricultural has now increased by 6% since 2010. our products since 2008, while continuing practices and enabled thousands of to meet consumer expectations on product farmers to gain access to training We will continue to pursue innovations performance. By the end of 2015, we had and support. that will help people reduce their reduced global use of phosphates across environmental impacts. We are designing our laundry powders by 90%. This has 2,300 products and packaging, such as lowered greenhouse gas emissions by compressed deodorant sprays and up to 50% per laundry load. TONNES OF lightweight bottles, which reduce greenhouse gas impacts and inspire PLASTIC saved in consumers to live more sustainably. Latin America

12 Unilever Sustainable Living Plan 2015 MAINTAINING OUR ZERO-WASTE MOMENTUM In January 2015 we announced a So now over 600 sites across significant milestone when our 70 countries have found alternative global factory network of over routes for their waste and are 240 factories sent zero non- proving that it’s a resource with many hazardous waste to landfill. potential uses – from converting factory waste to building materials Through collaboration and to composting food waste from capitalising on our ‘zero waste staff cafeterias. mindset’, we have extended our ambition beyond our factories. And it’s paying off - since 2008 By February 2016, nearly 400 more our waste programme has Unilever sites worldwide – such as contributed to costs avoided of warehouses, distribution centres around €250 million and created and offices – had achieved zero hundreds of jobs. non-hazardous waste to landfill.

A MILESTONE FOR LIPTON Tea is the most popular beverage Overall, 66% of our teas are from after water. To make sure people can sustainable sources. This includes continue enjoying it in the future, brands such as the UK’s market sustainable sourcing is crucial. leader, PG tips, and the black tea in other local favourites such as Lyons As the world’s number one tea in Ireland, Red Rose in Canada and producer, in 2007 we became 100% Saga in Poland. the first company to commit to sustainably sourcing tea on a As well as mitigating the effects OF TEA FOR large scale. By 2015, we reached of climate change and securing LIPTON'S a milestone – 100% of the tea supplies, this is helping to improve TEA BAG BLENDS for our Lipton tea bag blends is the quality of life for millions of IS SUSTAINABLY now certified sustainable by smallholder farmers who grow SOURCED Rainforest Alliance. our tea.

66% of all our teas are sustainably sourced

Unilever Sustainable Living Plan 2015 13 ENHANCING LIVELIHOODS

ENHANCING Our third Within our business, we continue to LIVELIHOODS SUPPORTING WOMEN FARMERS for big goal is promote diversity and inclusion. By the to enhance end of 2015, 45% of our total management In developing countries, women comprise MILLIONS were women, up from 38% in 2010, and the livelihoods 43% of the agricultural workforce and this 25 countries have reached their gender proportion is growing. However, women of millions of people as we grow balance targets for management. Our often face particular challenges, such as our business. During 2015, we Konya ice cream factory in Turkey, which smaller farms that are less productive. made good progress in our social produces Cornetto, Max and Twister, is a This is because many of them have more and economic contributions to leading example of how the gender equality limited access to resources than men. of our workforce is improving – 40% of many communities through engineers employed are women. RIN AND BRILHANTE HELP In 2014 we began tracking the number of employment, training and women farmers in our supply chain. We In 2015 we reviewed and strengthened WOMEN TO SHINE started with farmers growing black soy advancing human rights. our strategy on women’s empowerment. Women and girls are often left behind beans in Indonesia, gherkins and tomatoes In addition to our existing commitments, when it comes to education in developing in India, vanilla in Madagascar and tea in We are embedding our commitment to our brands will take a leading role in countries, so providing access to training Kenya, where we found that around a respect human rights in our operations addressing topics such as access and skills is critical to empowering quarter of the smallholder farmers are as well as with suppliers and other to training and skills. business partners. In 2015, we published women economically. women. We are supporting them by our first human rights report using the Although we have made good progress educating them on increasing yields Our detergent brands Rin and Brilhante UN Guiding Principles Reporting across many areas, challenges still exist. and improving quality and efficiency. help clothes to shine. But now the brands Framework. To help embed these We need to tackle widening inequality and Importantly, the training is held at have extended their thinking beyond Principles, we trained 860 employees decreasing labour and health and safety convenient times for the women, and clothes. They believe everybody deserves as human rights ambassadors, and conditions in many parts of the world, as is helping to boost their incomes. the opportunity to shine and are helping 19,000 people on ending sexual well as endemic human rights issues women develop the skills and confidence harassment and related topics. and their root causes. needed for the workplace. In India, the In partnership with others, over 2006-2015 Measuring impact is critical. However, Rin Career Academy helps women to we enabled around 800,000 women to the large diversity of our supply chain improve their spoken English, personal access initiatives that aimed to develop makes it hard to set simple measures. grooming and interview techniques, their skills, made up of 70,000 micro- Similarly, in our efforts to empower while in Brazil women are developing the BY 2020 entrepreneurs in India and around 730,000 women, finding common definitions and entrepreneurship skills needed to start WE WILL EMPOWER women on tea smallholdings in Kenya and suitable metrics is challenging. We are their own business through Escola India. We also enabled around 600,000 working in industry and multi-stakeholder Brilhante. Around 114,000 women are smallholder farmers and 1.8 million partnerships to share insights about benefiting from these initiatives. 5 MILLION small-scale retailers to access initiatives impacts, build consensus and drive up WOMEN that aimed to improve their agricultural standards and awareness. practices or increase their sales.

14 Unilever Sustainable Living Plan 2015 PARTNERING FOR THE FUTURE I AM WALL'S: NEW JOBS FOR OF FARMING MICRO-ENTREPRENEURS Today, people across the world are leaving The slowdown in economic growth over the farming sector to work in other the past few years has been bad news for industries, and fewer young people are millions of people looking for work. choosing farming as a career. Supplies of In 2015, we relaunched I am Wall’s, our agricultural raw materials for our business mobile vending initiative to help tackle will be threatened if new farmers do not unemployment and expand sales of our join the farming sector. ice cream. We invest in training people Our three-year strategic partnership with who are traditionally excluded from civil society organisation Solidaridad aims the workplace to sell our popular Wall’s to develop the entrepreneurial skills of ice creams. young farmers and support smallholders. The programme provides vendors with We are providing training to encourage help to become self-sufficient micro- sustainable farming and new approaches entrepreneurs selling ice cream on the to support farmers’ efforts. In 2015, we move, helping us reach more consumers piloted a programme in Ghana to develop on the street. It equips people with skills and validate tools that can help rejuvenate such as sales, customer service and and professionalise the cocoa sector. problem solving and also provides many Together, we are aiming to improve the young people with work experience as I AM WALL'S lives of 1 million people in our extended they step into the job market. ENTREPRENEURS IN supply chain in Africa, Latin America and In 2015, the programme ran in 15 countries. Asia. With this scale, we have the potential In India alone it grew 30%, generating to drive real change and help to attract, 15 turnover of €18 million and contributing retain and improve the livelihoods of a 20% to our Indian ice cream business. new generation of farmers. COUNTRIES

€18 million turnover in India

Unilever Sustainable Living Plan 2015 15 MOBILISING COLLECTIVE ACTION The SDGs provide a roadmap and a common vision for sustainable development. Achieving the SDGs by 2030 will require concerted collective action and new forms of partnership. Acting on GOVERNMENTS FROM the belief that business can be a game- changer in the delivery of the SDGs, Paul AROUND THE WORLD Polman and Lord Mark Malloch-Brown, former UN Deputy Secretary-General, HAVE REACHED created the Business and Sustainable Development Commission. The GROUND-BREAKING Commission brings together international leaders from business, labour, financial AGREEMENTS ON institutions and civil society to show how, through an evidence-backed case, SUSTAINABLE mainstreaming development can spark DEVELOPMENT AND business opportunities. The climate agreement signed by world CLIMATE CHANGE. leaders in Paris in December 2015 created an unprecedented movement of private NOW BUSINESS sector action in support of the ambitious global deal. We now move from pledges NEEDS TO MOBILISE to action, working with governments and civil society. AND TAKE ACTION. Within our own activities we have identified where Unilever has the biggest potential to Adoption of the Sustainable Development contribute to the climate and development challenge, given the nature and scale of Goals (SDGs) and the Paris Agreement our business, and how this will add value on climate change in 2015 set out to our business. Our Sustainable Living the global intent to end poverty Plan, Sustainable Living brands and and prevent runaway climate transformational change agenda are all change. Realising this ambition ways in which we are seeking to help 2015 SET A achieve the overarching goal of a ’zero will require a step-change in poverty and zero carbon’ world. the way that the private sector, NEW AGENDA governments and civil society FOR ACTION work together.

16 Unilever Sustainable Living Plan 2015 ELIMINATING DEFORESTATION

We have set out to make a difference We aim to work with others In response to some of these concerns, an important first step, but has led to a to the big issues that matter most to to eliminate deforestation in early 2016 we updated our palm oil great deal of variability in practice. We are our business and to the world. from the world’s commodity sourcing policy to include: supporting the development of RSPO Next, which will raise the bar for the industry. supply chains, tackling the climate ●● a time-bound implementation plan with To do this, we need to create change threat and helping to clear annual milestones to achieve 30% physically certified oil by 2016, 50% by ‘transformational change’ – fundamental deliver SDG 15 Life on Land. WORKING WITH OTHERS TO change to whole systems, rather than 2017, 80% by 2018 and 100% by 2019 EMBED NO-DEFORESTATION incremental improvements. – bringing the end target forward a year; 2015 was an important milestone in the PLEDGES We are focusing on three areas where we fight to eliminate deforestation. The ●● transparency: our new policy have the scale, influence and resources Sustainable Development Goals set out an encourages suppliers and their third Momentum is now building. We have to make a big difference: explicit target on halting deforestation. The parties to be transparent about their encouraged other consumer goods Paris climate agreement acknowledged supply chains, including disclosing any companies on their deforestation the vital role that forests play in combating complaints and reporting breaches of commitments through collaborations such eliminating deforestation as the Consumer Goods Forum, Tropical climate change. our Responsible Sourcing Policy; Forest Alliance and the New York sustainable agriculture Four commodities are the major drivers ●● ‘zero-tolerance’ and enhanced Declaration on Forests. of deforestation: palm oil, soy, paper and verification: a new grievance and smallholder farmers pulp, and beef. Growing populations, with mechanism will now be activated if Together with others in our industry, increasing incomes, have sent demand any of our suppliers do not comply we have committed to achieving zero net and water, sanitation and hygiene. for these soaring. Our particular focus is with our strict principles. deforestation associated with key  on palm oil sourcing, where we have the commodities no later than 2020. Today, Our partnerships are also supporting us the majority of globally traded palm oil is In all three areas, the role of women is scale to make a difference. in addressing some of these challenges. covered by sustainability commitments. crucial, both as partners in change Our approach towards eliminating Working with the World Resources and as beneficiaries. Empowering women deforestation has three elements. First, Institute (WRI), Proforest and Daemeter, we In December 2015, together with several is critical to eradicating poverty and transforming our supply chain, so our own are implementing a robust traceability and other consumer goods companies, we accelerating global development. We purchases are fully traceable and certified risk verification system with WRI’s Global signalled an intent towards preferential are empowering women by creating sustainable. Second, encouraging the Forest Watch Platform. This is a dynamic sourcing from jurisdictions that have opportunities for their greater whole industry to set and meet high online monitoring and alert system using adequate no-deforestation policies in place involvement in our value chain. standards. Third, working with others to the latest satellite technology to allow which both increase production and protect the environment and communities. This To achieve change at scale, we need to go embed no-deforestation pledges into more informed sourcing decisions. enables agricultural production and beyond what we can achieve in our own national and international policies. We believe these measures will help drive human development goals to be achieved operations and with our suppliers. Collective change through the supply chain and will side by side. action is key to driving the whole-system TRANSFORMING OUR encourage other companies to adopt change needed. We are stepping up our similar policies. Our focus in 2016 will be to develop some engagement with governments, NGOs SUPPLY CHAIN concrete partnerships which demonstrate and others in our industry, and forming the success of this approach. Many intractable challenges remain in the partnerships to demonstrate the change SETTING HIGH STANDARDS we want to see. sourcing of sustainable palm oil. These include the agreement of common Key to achieving large-scale improvements By focusing on these three issues and definitions in driving sustainable practices is agreeing a common set of sustainability working in this way, we believe we can among growers, and transparency and standards for vital commodities. help achieve transformational change. traceability in hugely complex supply chains, as well as the availability of For palm oil, the Roundtable on enough physically certified palm oil. Sustainable Palm Oil (RSPO) made Unilever Sustainable Living Plan 2015 17 MAINSTREAMING SUSTAINABLE AGRICULTURE

We are working with IMPROVING SUSTAINABILITY CHANGING AGRICULTURAL partners to make AND SMALLHOLDER FARMER PRACTICES IN SOY CULTIVATION sustainable agricultural LIVELIHOODS Following progress in scaling up production mainstream, to help We are engaged in several partnerships sustainable soy production in the US, to end hunger, achieve food that aim to improve the livelihoods of during 2015 we focused on partnerships in security and improve nutrition. smallholder farmers, while introducing Latin America where we are the first global 100% them to sustainable agriculture best foods manufacturer to commit to source of our soy beans are This is central to achieving SDG 2 sustainably sourced practice. 100% of our soy sustainably. We are Zero Hunger. We are amongst working with the Round Table for the largest purchasers of Our five-year partnership with the Responsible Soy (RTRS) and others to crops such as tea, palm oil International Fund for Agricultural develop standards for sustainable soy. 43% and vegetables and have Development (IFAD) will leverage our of our soy oil is expertise in sustainable agriculture and We have also launched a new initiative sustainably sourced a significant role to play. integrate farmers into markets with IFAD’s with Bayer CropScience, Santander and Yara Fertilizers, called Produzindo Certo knowledge of working with small-scale BY 2015 WE HAD ENABLED Feeding the world’s growing population farmers and rural enterprises. IFAD helps (Producing Right). This will boost requires a profound change in agricultural over 78 million rural people receive sustainable soy cultivation by supporting practices, especially for the 2.5 billion services to move out of poverty, around growers to reach RTRS certification. 600,000 people who are involved in smallholder half of whom are women. It is aligned with the Stockholm agriculture globally. These people account Convention, which regulates the use smallholder for an estimated 500 million small farms, In 2015, Unilever, Acumen and the Clinton of agrochemicals, and is managed by producing 80% of the food consumed in Giustra Enterprise Partnership launched the NGO Aliança de Terra. farmers emerging markets from Southern Asia the Enhanced Livelihoods Investment to access agricultural to sub-Saharan Africa. Initiative, which aims to improve the In 2015 we became the first company in improvement livelihoods of as many as 300,000 people in Latin America to feature an on-pack RTRS initiatives smallholder communities across Africa, logo to show consumers that our AdeS soy South Asia, Latin America and the drinks are sustainably sourced. Caribbean. This is a three-year $10 million investment to spur economic growth. The Initiative backs private enterprises that link smallholders to Unilever’s global supply chain and distribution networks. In 2015, we also developed our Enhancing Livelihoods Fund in partnership with 61% Oxfam and the Ford Foundation. This of our agricultural raw materials are provides a mix of loans, guarantees, and sustainably sourced grants to incentivise investment in new processes that aim to improve agricultural practices and crop yields, and at the same time empower women.

18 Unilever Sustainable Living Plan 2015 ACCESS TO WATER, SANITATION AND HYGIENE

Our ambition is to improve CREATING A ROADMAP FOR the centres, so providing skills and an people’s health and well- SUCCESS opportunity to earn an income. Following being by supporting the the success of our first two Sunlight In the lead-up to the UN’s Sustainable Water Centres, we opened five more in delivery of sustainable Development Goal (SDG) summit in Nigeria in 2015. access to safe drinking water, September 2015, Unilever worked with a By 2015 sanitation and hygiene (WASH). diverse range of organisations to campaign for a holistic water goal (SDG 6) that NEW BUSINESS MODELS TO With our portfolio of health and hygiene includes measurement of handwashing DELIVER WASH 78 billion with soap facilities. We are now looking to litres of safe drinking water brands, expertise in behaviour change During 2015 we launched TRANSFORM, and global reach, Unilever is uniquely support countries in implementing SDG 6, provided by Pureit with a particular focus on promoting a partnership with the UK's Department for placed to help governments deliver this International Development and the Clinton fundamental human right. behaviour change as a means of realising the benefits of improved facilities. Giustra Enterprise Partnership. The Good WASH provision underpins progress partnership will identify and develop across all other development priorities – business models that serve low-income including improving nutrition, productivity, MOBILISING GREATER PRIVATE households and fund behaviour change 337 gender equality and tackling poverty. SECTOR ACTION research. By 2025 the partnership aims to million help 100 million people adopt behaviours Through our brands we are working In recognition of the vital role that the and access products and services that REACHED WITH with partners to promote life-saving private sector can play in delivering SDG 6, have been shown to improve health, LIFEBUOY'S behaviours. Since 2010, Lifebuoy's we helped establish the WASH4Work livelihoods, the environment or well-being. HANDWASHING handwashing programmes have reached coalition which aims to mobilise greater PROGRAMME 337 million people, and since 2005 Pureit business action to address WASH has provided 78 billion litres of safe challenges in the workplace, in ENGAGING CITIZENS drinking water through its purification communities where workers live and Raising awareness and providing people devices. Our Domestos toilet cleaner across supply chains. brand is also working with governments with the tools and knowledge to engage 7 with their governments will be key to Sunlight Water and partners to help support access Centres providing to clean, safe toilets. solving the WASH challenge. DEVELOPING MARKET-BASED clean water and jobs Yet, we know that this is not enough. SOLUTIONS In India, we launched the Swachh Aadat, Swachh Bharat programme – a mass Tackling the WASH challenge will also We are also looking to develop market- require robust policies, innovative media campaign combined with an based solutions which will provide on-the-ground behaviour change solutions and citizen engagement. opportunities for economic empowerment We are working to leverage our scale, programme to promote good hygiene and sustainable business growth. For habits. Bringing together Lifebuoy, Domex R&D expertise and advocacy to help example, in partnership with Oxfam and support the transformational (Domestos) and Pureit, the programme Technoserve, our hand dishwash brand supports the government of India’s Swachh change needed – at a policy and Sunlight has created Water Centres in implementation level. Bharat (Clean India) mission to improve Nigeria. The centres make clean water sanitation for all Indians by 2019. more accessible in water-scarce regions, helping reduce the time spent collecting water, as well as preventing the use of dirty water. We train local women to run

Unilever Sustainable Living Plan 2015 19 DELIVERING OUR PLAN BENELUX

WE ARE NOW FIVE YEARS INTO OUR UNILEVER SUSTAINABLE LIVING PLAN. DURING THIS TIME WE HAVE BOTH ACHIEVED AND LEARNT A LOT. WE HAVE RAISED EXISTING AMBITIONS AND WE HAVE TAKEN ON NEW CHALLENGES. SUSTAINABILITY IS DELIVERING VALUE FOR SINCE THE END OUR BUSINESS, WORLDWIDE OF 2015, ALL OF AND IN THE BENELUX. KNORR’S TOP 13 THE FOLLOWING PAGES VEGETABLES AND HERBS ARE WILL GIVE YOU AN OVERVIEW BEING SUSTAINABLY OF OUR PROGRESS IN SOURCED. Knorr has launched four new THE BENELUX IN 2015 ‘Natuurlijk Lekker!’ (Naturally Tasty!) meal mixes, full of natural AND EARLY 2016. ingredients and vegetables that have been carefully dried.

20 Unilever Sustainable Living Plan 2015 IMPROVING HEALTH AND WELL-BEING

IMPROVING HEALTH AND WELL-BEING By 2020 we will MOTIVATING PEOPLE TO LOOK for more than help more than AFTER THEIR HEARTS a billion people ●● In 2014, residents of Zonhoven 1 BILLION ●● In 2013, as part of the cholesterol (Belgium) with an increased cholesterol worldwide take awareness campaign, Becel ProActiv level participated in ‘Zonhoven Start’, an action to improve their health and developed the Cholesterol Starter kit initiative to lower cholesterol levels. for people in the Benelux who actively well-being. In the Benelux we mainly After four weeks, 77% of the 52 want to lower their cholesterol levels. focus on improving our products, participants had succeeded in lowering Since the campaign started, more than their cholesterol levels. In 2015 the providing information on a healthy 150,000 people in Belgium and 800,000 participants were tested again. One diet, helping young people improve people in the Netherlands have month after the campaign, test results their self-esteem and encouraging received a Starter kit. NUTRITION showed a slight setback and again people to exercise more. REDUCING SALT LEVELS ●● A high cholesterol level is a risk factor during the second check. However, the for the development of cardiovascular average cholesterol levels did remain ●● In the Benelux we have already achieved disease. To make it easy for people to below baseline measurement. This considerable salt reductions in our have their cholesterol levels checked, means that one year after the campaign HEALTH & HYGIENE products. We are working hard to the National Cholesterol Test was a positive effect was still present. IMPROVING SELF-ESTEEM reduce salt levels even further to launched in February 2014 many ensure that by 2020 75% of our global ●● Becel and Delhaize have used the Dove helps young people improve branches of Service Apotheken (a Dutch Foods portfolio will meet salt levels annual ‘Week van het Hart’ (Heart their self-esteem. In 2015 Dove chemists chain) supported by the to enable intakes of no more than Week) to encourage people to adopt a reached more than 46,000 young Hartstichting (Dutch Heart Foundation), 5g per day, as recommended by more balanced diet and a healthier people in the Netherlands and the Nederlandse Vereniging van the World Health Organisation. lifestyle. In September 2015, Delhaize more than 10,000 in Belgium Diëtisten (Dutch Association of customers received free information through educational programmes. ●● In 2015, 62% of our Foods portfolio Dieticians) and Becel ProActiv. A total of and tips about diet and lifestyle at in the Benelux by volume met the 40,000 people were tested. As a various locations across Belgium. target of 5g of salt per day. follow-up, in June 2014 the Stichting 1,029 people had their cholesterol Nationale Cholesterol Test was founded ●● Through the online ‘Zouttest’ (Salt test) checked and their Body Mass Index and the National Cholesterol Test went (www.zouttest.nl and www.zouttest.be) calculated, and Becel ProActiv ‘on tour’ with mobile checkpoints. we aim to increase consumers’ Starter kits were distributed. Consumers can have their cholesterol awareness of their salt intake. levels checked in their own * An intake of 1.5-2.4g of plant sterols per day In 2015, 14,800 people in the Benelux neighbourhood and without a previous can lower cholesterol by 7-10% after 2-3 did the salt test. appointment. This led to another weeks when consumed as part of a healthy 140,000 people being tested diet and lifestyle with sufficient fruit and and informed of their blood vegetables. A high cholesterol level is a risk cholesterol levels since 2014. factor in the development of coronary heart For more information please visit disease. There are several risk factors for www.nationalecholesteroltest.nl. this and altering one of these factors may or may not have a beneficial effect.

Unilever Sustainable Living Plan 2015 21 IMPROVING FAT COMPOSITION ●● In the Benelux 100% of our children’s IMPROVING EMPLOYEE HEALTH ●● In the Netherlands, Unilever is one of ice creams contain 110 kilocalories or the national partners of JOGG (Jongeren ●● In 2015, 97% of our Benelux portfolio fewer per portion. Of our pre-packed ice Lamplighter is a global Unilever project, Op Gezond Gewicht - Young People at a of soft spreads based on vegetable creams, 88% do not exceed 250 launched in 2001, aimed at improving the healthy weight). Last year, Nationaal oils** contained no more than 33% kilocalories per portion. energy levels of Unilever employees, so Schoolontbijt (National School saturated fat and at least 67% good, that they will enjoy their leisure time more Breakfast), Wageningen UR, Rotterdam *Steviol glycosides unsaturated fat. and can deal better with potential work Lekker Fit! and Unilever started a pressure. Since a number of years, ●● 100% of the Benelux portfolio by scientific study of the breakfast habits employees in the Netherlands and Belgium volume does not contain trans of children in the Rotterdam district of PROVIDING INFORMATION ON A are invited to participate in a health check. fats originating from partially Feijenoord. This study is aimed at HEALTHY DIET In 2015, more than 1,100 participated hydrogenated vegetable oil. finding out how children of primary and received a tailored advice on ways Our aim is to provide clear, simple labelling school age can be encouraged to to improve their health. ** For all other products in the spreads on our products to help consumers make have a healthier breakfast more often. portfolio, including our blended products, easier choices that contribute to a ●● In the Netherlands, Unilever has been we strive for the lowest saturated fat level nutritionally-balanced diet. possible without compromising on product PARTNERS working with Look Good… Feel Better performance and consumer expectations. ●● All our products in the Benelux provide since 2013. Look Good… Feel Better ●● Together with the Johan Cruyff supports people who have cancer by full nutritional information according to Foundation, Unilever encourages the Food Information (Commodities Act) teaching them beauty techniques. In children – either with or without addition to financial support we also REDUCING SUGAR Decree and the Royal Decree relating to handicaps – to get active and to engage AND CALORIES the labelling of pre-packed foods. provide free products for use during in sports. In 2015, Unilever put the workshops and we help set up a ●● Since 2010, sugar levels in all our ready- ●● Unilever has developed an educational spotlights on the Johan Cruyff marketing and communication plan. to-drink teas in the Benelux, by volume, tool that health professionals in the Foundation via a campaign at Coop ●● have been reduced by more than 10%. Netherlands can use when talking to Supermarkets: the Doekoe (Duku) Becel ProActiv has worked together clients: de Vette Koffer (Fat Case). It campaign. Shoppers could save for with the Nederlandse Hartstichting ●● In 2016 we aim to further reduce sugar visualises the fatty acids composition sports and games equipment for (Dutch Heart Foundation) and the levels across our global Ice Tea portfolio of the most frequently used spreads schools in their neighbourhoods. 240 Belgische Cardiologische Liga to achieve our 2020 target: removing an and cooking fats as well as the amount Coop Supermarkets worked together (Belgian Cardiology League) for additional 25% sugar compared to 2010. with Unilever, the Johan Cruyff more than 13 years. 14 of vitamins. Since 2014, more than schoolyards have been converted Foundation and Schoolyard14. ●● All noncarbonated Lipton Ice Tea 400 dieticians, assistant practitioners ●● Planta Classic (BE) has supported into a Schoolyard14 and sports Fourteen schoolyards have been varieties in the Netherlands and and other health professionals have the Belgische Vereniging and games equipment has been converted into a Schoolyard14 and donated to 676 primary schools. Belgium (Lipton Ice Tea Green was a Vette Koffer. Kindergeneeskunde (Belgian sports and games equipment has already low in sugar) now contain 30% Paediatrics Society) for more been donated to 676 primary schools. less sugar and only 19 kcal per 100ml than 7 years. thanks to sweetener from the stevia plant*. We can now say that all our noncarbonated Lipton Ice Tea varieties are low in calories. johan CRUYFF Foundation and Unilever encourage children to get active and to engage in sports. 22 Unilever Sustainable Living Plan 2015 REDUCING ENVIRONMENTAL IMPACT

REDUCING ENVIRONMENTAL By 2030 our REDUCING GREENHOUSE TRANSPORT, WAREHOUSING REDUCING ENERGY IMPACT goal is to halve GAS EMISSION FROM AND DISTRIBUTION CONSUMPTION IN OUR OFFICES by the environ- 1/2 MANUFACTURING ●● In 2015 we reduced our CO2 emissions In our Vlaardingen office and Weena mental foot- ●● CO2 emissions from the Unilever from freight traffic in the Benelux by office in Rotterdam gas and electricity print of the making and use of our factories in the Netherlands and 5.5%, reaching our European target consumption has been reduced by products as we grow our business. Belgium have been reduced by more of 5% reduction per year. respectively 4% and 1,5%. As a result of more efficient use of available than 2% compared to 2014 and by more ●● In 2015 we experienced the benefits space and further optimising the than 50% compared to our 2008 of our new sustainable distribution climate control system. GREENHOUSE GASES baseline. This was achieved by centre in Tiel (NL). The new warehouse deploying combined heat and power not only improves our efficiency WASHING CLOTHES stations and heat recovery installations. and service, it also reduces our WASTE We are working continuously on reducing ●● In 2015 the ‘GreEnergy’ project in the environmental impact. the greenhouse gas impact of the laundry REDUCING WASTE Ben & Jerry’s factory in Hellendoorn ●● Early in 2016, Unilever’s logistics process by concentrating our liquids and was completed, which started in 2013. FROM OUR FACTORIES compacting our powders. In addition, organisation in Europe introduced Objective of this project was to link all ●● We are working to save packaging we are encouraging consumers to wash trucks powered by liquefied natural gas energy flows in the factory in order to materials in various ways. For instance, at lower temperatures and at the right (LNG). LNG offers a carbon dioxide recover and reuse as much heat as the Lipton factory in Brussels produces dosage, so that this will be the case reduction of 11.5% and a 35% reduction possible. As a result of this project CO2 in-line displays for retail stores. in 70% of machine washes by 2020. of the smog-causing chemicals, emissions have decreased by 99% nitrogen oxide and nitrogen dioxide Traditionally this was done by hand, and 4,000m3 less water is used. emissions, compared to diesel. In causing the loss of cardboard packaging, packaging film and pallet WATER SAVERS ●● In 2015 the Rotterdam and Oss factories addition LNG cuts fine particulates by labels. Partly due to automation, a have replaced their last cooling systems 95%, and noise levels by up to 50%. Almost 500 schools are now participating packaging reduction of 3.3% per ton of by ‘ozone-friendly’ refrigerants. While the fuel itself is viable, Europe’s in the hot water reduction programme roads don’t offer a sufficiently large finished product was achieved in 2015. ‘WaterSpaarders: minder warm water, network of LNG fuelling stations. That ●● The total waste stream has increased beter voor later’ (Water Savers: less hot is why a Unilever-led consortium has water, better future) (NL). Over 38,000 slightly by 3% partly because of more been set up – known as Connect2LNG differentiation in the product portfolio children have made a label for a bottle of – to build five LNG fuelling stations in shower gel or shampoo to encourage their which has led to more secondary France and Germany, where the packaging being used. parents to take shorter showers, reaching infrastructure gaps are greatest. more than 150,000 people in the shower.

Unilever Sustainable Living Plan 2015 23 REDUCING PACKAGING SUSTAINABLE FRUIT IMPROVING ANIMAL WELFARE PARTNERS ●● Early in 2015 a major step was taken AND VEGETABLES Since 2014, Unox enables consumers to In sustainable agriculture, Unilever in the Sun Classic range. The new ●● Since the end of 2015, all of Knorr’s top find out exactly which farmer supplies the has active partnerships with Rainforest tablets not only perform better, they 13 vegetables and herbs are being meat for their smoked sausages, via a Alliance™ (tea, cocoa), Fairtrade also contain 30% fewer chemicals sustainably sourced. Knorr has special website. In 2015 the number of (Ben & Jerry’s), Initiatief Duurzame through new techniques. This has launched four new ‘Natuurlijk Lekker!’ traceable smoked sausages has been Handel (Sustainable Trade Initiative), lowered their weight by 30% and (Naturally Tasty!) meal mixes, full of extended with the new varieties Gelders Solidaridad and in the Netherlands reduced the environmental impact of natural ingredients and vegetables that and Mager (Lean) of the Unox Authentiek with the Dierenbescherming (Dutch Sun Classic packaging by 15% while have been carefully dried. gerookte verse rookworst (Authentically Society for the Protection of Animals), also cutting the number of trucks smoked fresh sausage) (250g). and with the Nationale Postcode Loterij needed for transport by 15%. (Dutch postcode lottery) and Albert Heijn BEN & JERRY’S to promote a more sustainable diet. ●● Since the launch of compressed deodorants in the third quarter of ●● In 2015, Ben & Jerry’s launched the 2014 we have achieved a reduction ‘Save Our Swirled’ campaign. Together of 49 tonnes of aluminium and with Avaaz they asked political leaders 948 tonnes of CO2 in April 2016. Since for a binding climate agreement during the launch of compressed deodorants the Climate conference in Paris at the in the third quarter of 2014 we have end of 2015. This campaign resulted in 6,9 achieved a reduction of 49 tonnes of more than 300,000 signatures from all millon aluminium and 948 tonnes of CO2 in over the world. April 2016 in the Benelux. ●● Ben & Jerry’s also supported the crowdfunding campaigns of the winners the amount of CO2 equals SUSTAINABLE AGRICULTURE of the ‘Join Our Core’ competition, which the average emissions SUSTAINABLE PALM OIL is aimed at promoting social of a car travelling entrepreneurship. Winners Hyko (link 6,9 million kilometers. The Belgische Alliantie voor Duurzame http://hyko.co/) and GEEF Café (link Palmolie (Belgian Alliance for Sustainable http://www.geefcafe.nl/) did not only get Palm Oil) has been founded by various financial assistance, but also a 948 players in the palm oil chain including crowdfunding boot camp, PR support Unilever Belgium. By the end of 2015 its and help with online competitions and OF CO2 members only used RSPO (Roundtable on campaigns. Both entrepreneurs raised REDUCED Sustainable Palm Oil) certified palm oil. the full target amount and in the since the launch The alliance sees this as a first step in meantime GEEF Café has even opened of compressed the transformation, by 2020, towards its doors already in Amsterdam. deodorants a market for sustainable traceable in 2014. palm oil in Belgium that does not contribute to deforestation.

24 Unilever Sustainable Living Plan 2015 ENHANCING LIVELIHOODS

ENHANCING ●● LIVELIHOODS By 2020, we young people without work. The project For many years Unilever has also SCHOOL MEALS IN INDONESIA for enables young unemployed people to work donated products to the Food Bank in will enhance Heart for Kids is an independent foundation the livelihoods in a commercial function for six months. the Netherlands that for some reason MILLIONS They are also given training and access to a can no longer be sold through the established by Unilever managers. It of millions of network of companies, which considerably regular supermarket channel. In collects money for the school meals people worldwide. Although this increases their chances of finding a job Belgium Unilever works closely with programme of the World Food Programme goal mainly applies to developing afterwards. In 2016, Unilever Netherlands the Belgische Federatie van in Indonesia, both within and outside of has also entered into a partnership with Voedselbanken (Belgian Federation Unilever. This programme has a positive countries and emerging markets, effect in two ways. Children attending we also take our responsibility the municipality of The Hague to increase of Food Banks) in this respect. Last the chances of finding a job for unemployed year we donated more than 2.6 million school receive at least one nutritional in the Benelux. with a distance to the labour market. If the products in the Benelux. meal a day, so that they are not hungry pilot in The Hague is successful, it is and can concentrate better during class. ●● Furthermore, in 2015 Unilever initiated Unilever’s ambition to continue this project A thorough education enables children a three-year project in the Netherlands in other cities in order to offer job to build themselves a future without IMPROVING OPPORTUNITIES which involves us donating €11,000 experience to more unemployed. In total hunger. In 2015 the foundation IN THE LABOUR MARKET worth of products each year for the this year 30 young people will start working donated 60,000 school meals. preparation of meal soups for clients In 2016 Unilever has the goal to offer divided over Amsterdam and The Hague. 60 jobseekers with a distance to the labor of the Voedselbank Amsterdam market a new chance in the labor market. [Amsterdam Food Bank]. EMPLOYEE In order to achieve this goal, two initiatives ●● We have also provided facilities and ENGAGEMENT have been established; Store Supporters PARTNERS man-hours as such, Unilever Without the engagement and dedication of and the City Project. MEAL SOUPS AND CHRISTMAS contributed to improving the logistics BOXES IN THE BENELUX our employees we will not succeed in process of the Belgian Food Bank achieving our ambitious goals as set out in GETTING A HEADSTART Brussels/Brabant in 2015. IN THE JOB MARKET Within its partnership with the European the Unilever Sustainable Living Plan, nor in Federation of Food Banks Unilever donates realising the necessary changes. It is In September 2015 Randstad Participatie, €100,000 each year. As an extension of this, therefore essential that all our employees Hamilton Bright and Unilever Netherlands Unilever entered into a partnership with fully integrate sustainability into their way started a pilot collaboration, offering the Global FoodBanking Network at the of working and their mindset. To stimulate people with a distance to the labour market end of 2015. this, we developed a platform in 2013 to a job in Unilever’s outside sales force. enhance employee engagement and During eight months twelve people, so What have Unilever in the Benelux and empowerment, using e-learning, called Store Supporters, set to work in the food banks been able to do for each gamification and the power of social media. a commercial job on the sales floor. As a other in 2015? This platform has helped us for the third result of a successful pilot, the group was consecutive year to take a major step in extended to 30 people by April 2016. ●● In the Netherlands, after the success of the previous alliance, Unilever Benelux Europe towards embedding sustainability entered into a three-year business into the DNA of our people. CREATING CHANCES partnership with Voedselbanken FOR JOB SEEKERS Nederland (Food Banks Netherlands) Since April 2015, the municipality of in 2015. Each year we organise the Amsterdam and Unilever Netherlands have Christmas boxes initiative, with been working together in the Amsterdam our employees filling 8,500 Christmas City Project to reduce youth unemployment boxes for families in the province and encourage entrepreneurship among of South Holland.

Unilever Sustainable Living Plan 2015 25 By 2020 we will help We have helped By 2030 our goal UNILEVER IMPROVING more than a billion 482 million people take REDUCING is to halve the HEALTH AND people take action to action to improve their ENVIRONMENTAL environmental SUSTAINABLE improve their health health and well-being. footprint of the WELL-BEING and well-being. IMPACT making and use of LIVING PLAN: our products as we PROGRESS for more than 1 billion by 1/2 grow our business.* IN 2015 HEALTH AND HYGIENE NUTRITION Greenhouse gases Water The Unilever Sustainable Living By 2020 we will help more than a We will continually work to Our products’ lifecycle: Our products in use: billion people to improve their improve the taste and nutritional Halve the greenhouse gas (GHG) Halve the water associated with Plan sets out to decouple our health and hygiene. This will help quality of all our products. The impact of our products across the the consumer use of our products growth from our environmental reduce the incidence of life- majority of our products meet, lifecycle by 2030. by 2020.+ footprint, while increasing our threatening diseases or are better than, benchmarks positive social impact. like diarrhoea. based on national nutritional † † recommendations. Our +6% -1% our greenhouse our water impact Our Plan has three big goals to commitment goes further: by 2020, † we will double the proportion of our gas impact per per consumer achieve, underpinned by nine consumer use has use has reduced 482m portfolio that meets the highest commitments and targets spanning increased by around by around 1% people reached nutritional standards, based on 6% since 2010* since 2010* our social, environmental and economic by end 2015 performance across the value chain. globally recognised dietary We will continue to work with others guidelines. This will help hundreds of millions of Our manufacturing: to focus on those areas where we Our manufacturing: people to achieve By 2020 CO2 emissions from energy can drive the greatest change. Reduce diarrhoeal and By 2020 water abstraction by our a healthier diet. from our factories will be at or respiratory disease through global factory network will be at Over 2015-2016 we reviewed our handwashing below 2008 levels despite or below 2008 levels despite strategies and as a consequence we have † significantly higher volumes. Provide safe drinking water † significantly higher volumes. made a number of changes to our Plan, 34% † including the extension of our big goal of Improve access to sanitation of our portfolio -39% by volume met † halving our environmental impact from Improve oral health reduction in CO2 from energy per -37% 2020 to 2030 (see page 12). More detail highest tonne of production since 2008 Improve self-esteem nutritional reduction in water abstraction per on our progress can be found in our standards in 2015 tonne of production since 2008 online Sustainable Living Report 2015 at Become carbon positive in manufacturing: www.unilever.nl/sustainable-living and Source all energy renewably Reduce water use in manufacturing www.unilever.be/sustainable-living. Reduce salt levels Source grid electricity renewably process: Saturated fat: Eliminate coal from energy mix New factories 92 Reduce saturated fat Make surplus energy available to communities Reduce water use in the laundry 92 Increase essential fatty acids process: New factories Reduce saturated fat in more Products that use less water products Reduce GHG from washing clothes: Reduce water use in agriculture Remove trans fat Reformulation Reduce sugar Reduce GHG from transport Reduce calories: Reduce GHG from refrigeration In children’s ice cream Reduce energy consumption in In more ice cream products our offices 86 Provide healthy eating information Reduce employee travel

26 Unilever Sustainable Living Plan 2015 Our greenhouse gas By 2020 we will We have made good progress impact has increased ENHANCING enhance the livelihoods across our Enhancing and our water and of millions of people as Livelihoods commitments. waste impacts per LIVELIHOODS we grow our business. consumer use have reduced since 2010. for millions

Waste Sustainable sourcing Fairness in the Opportunities Inclusive business Our products: By 2020 we will source 100% of workplace for women By 2020 we will have a positive Halve the waste associated with the our agricultural raw materials By 2020 we will advance human By 2020 we will empower impact on the lives of 5.5 million disposal of our products by 2020. sustainably. rights across our operations and 5 million women. people. extended supply chain. -29%† 61% 800,000 2.4 million our waste impact of agricultural 54% women enabled smallholder per consumer raw materials of procurement to access farmers and use has reduced sustainably spend through initiatives small-scale by around 29% sourced by suppliers aiming to retailers since 2010* end 2015 meeting our develop enabled to Responsible their skills access initiatives Sourcing Policy’s aiming to improve agricultural Our manufacturing: mandatory requirements; practices or By 2020 total waste sent for published our increase sales disposal will be at or below Palm oil: first Human Rights Report 2008 levels despite significantly Sustainable higher volumes. Traceable Paper and board Implement UN Guiding Principles Build a gender-balanced Improve livelihoods of smallholder † on Business and Human Rights organisation with a focus farmers Soy beans and soy oil on management -97% Source 100% of procurement Improve incomes of small-scale reduction in total waste per tonne Tea spend in line with our Responsible Promote safety for women in retailers of production since 2008 Sourcing Policy communities where we operate 67 Fruit † Increase participation of young Create framework for fair Enhance access to training entrepreneurs in our value chain 92 Vegetables † compensation and skills Reduce waste from manufacturing: Cocoa Improve employee health, nutrition Expand opportunities in our and well-being value chain Zero non-hazardous waste to Sugar † landfill Reduce workplace injuries and New factories Sunflower oil accidents † Reduce packaging Rapeseed oil Dairy Recycle packaging: KEY Increase recycling and 77 Fairtrade Ben & Jerry’s recovery rates Achieved by target date † PricewaterhouseCoopers (PwC ) assured. Increase recycled content Cage-free eggs For details and the basis of preparation, On-plan for target date see www.unilever.com 66 Tackle sachet waste Increase sustainable sourcing of office materials * Our environmental targets are expressed Off-plan for target date on a ‘per consumer use’ basis. This means a 99 Eliminate PVC single use, portion or serving of a product. % % achieved by target date Reduce office waste: + In seven water-scarce countries Recycle, reuse, recover representing around half the world’s Reduce paper consumption population. 73 Eliminate paper in processes Unilever Sustainable Living Plan 2015 27 UNILEVER N.V. For further information on our Corporate Centre social, economic and environmental Weena 455, PO Box 760 performance, please visit our website 3000 DK Rotterdam The Netherlands www.unilever.nl/sustainable-living/ & T +31 (0)10 217 4000 www.unilever.be/sustainable-living/

PRODUCED by Unilever Sustainable Business & Communications ADVICE on reporting Corporate Citizenship DESIGN www.theayres.co.uk FEATURE PHOTOGRAPHY Liam Arthur, Tim Barker (Getty images), Namas Bhojani, Andrew Esiebo, Matthias Fuest (MaraMedia, Hamburg), Chris Moyse

June 2016

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