Administrator's Guide
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Kerio Connect Administrator’s Guide Kerio Technologies 2011 Kerio Technologies s.r.o. All rights reserved. This guide provides detailed description on Kerio Connect, version 7.3.1. All additional modifications and updates reserved. For current versions of the product and related manuals, check http://www.kerio.com/connect/download/. Information regarding registered trademarks and trademarks are provided in appendix A. Contents 1 Introduction .................................................................. 10 1.1 Additional documentation ............................................... 10 1.2 Quick Checklist .......................................................... 10 2 Installation .................................................................... 13 2.1 System requirements .................................................... 13 2.2 Conflicting software ..................................................... 14 2.3 Firewall configuration .................................................... 14 2.4 Installation .............................................................. 15 2.4.1 Microsoft Windows ............................................... 15 2.4.2 Linux — RPM ..................................................... 18 2.4.3 Linux — DEB ..................................................... 19 2.4.4 Mac OS X ......................................................... 20 2.4.5 VMware Virtual Appliance ......................................... 23 2.5 Configuration Wizard .................................................... 26 2.6 Upgrade and Uninstallation .............................................. 27 3 Kerio Connect components .................................................... 31 3.1 Kerio Connect Monitor ................................................... 31 3.2 Standalone processes of the server ....................................... 33 4 Kerio Connect administration ................................................. 35 4.1 Kerio Connect Administration ............................................ 35 5 Product Registration and Licensing ............................................ 39 5.1 Product registration at the website ....................................... 39 5.2 Registration with the administration interface ............................ 39 5.3 License information and import of the license key ........................ 43 5.4 Licensing policy ......................................................... 45 6 Services ....................................................................... 46 6.1 Service Parameter Settings ............................................... 48 6.2 Troubleshooting ......................................................... 51 7 Domain and its settings ....................................................... 53 7.1 Initial settings ........................................................... 54 7.2 Definition of Domains ................................................... 55 7.2.1 Primary Domain .................................................. 55 7.3 Footer settings .......................................................... 56 7.4 Restoring deleted items .................................................. 57 3 7.5 Automated items clean-out ............................................... 58 7.6 Domain alias ............................................................ 61 7.7 Authentication of domain users .......................................... 62 7.8 Rename Domain ......................................................... 65 7.9 Deleting of domains ..................................................... 66 7.10 A company with multiple sites ........................................... 67 7.11 Setting up the backup mail server ........................................ 70 8 Users ......................................................................... 73 8.1 Administrator account ................................................... 73 8.2 Creating a user account .................................................. 74 8.3 Editing User Account .................................................... 82 8.4 Editing multiple users ................................................... 83 8.5 Removing user accounts ................................................. 84 8.6 Search ................................................................... 86 8.7 Statistics ................................................................ 86 8.8 Administration of mobile devices ......................................... 86 8.9 Import Users ............................................................ 89 8.10 Exporting domain users to CSV files ...................................... 95 8.11 User Account Templates ................................................. 96 9 User groups ................................................................... 99 9.1 Creating a User Group ................................................... 99 9.2 Exporting group members ............................................. 103 10 Mapping users from directory services ....................................... 105 10.1 Active Directory ....................................................... 105 10.1.1 Setting mapping in the administration interface . 106 10.1.2 Kerio Active Directory Extension ................................. 108 10.2 Apple Open Directory .................................................. 112 10.2.1 Setting mapping in the administration interface . 113 10.2.2 Kerio Open Directory Extension .................................. 116 11 Distributed domain .......................................................... 118 11.1 Recommendations ..................................................... 118 11.2 Distributed domain setting ............................................. 119 11.3 Disconnecting server from distributed domain . 120 11.4 User accounts in distributed domains .................................. 121 11.5 Migration of user mailboxes in distributed domains . 121 12 Sending and Receiving Mail .................................................. 124 12.1 Mail Delivery over the Internet ......................................... 124 12.2 SMTP server ........................................................... 129 12.3 Aliases ................................................................ 135 12.4 remote POP3 mailboxes ................................................ 138 4 12.5 Receiving Email Using ETRN Command ................................. 143 12.6 Internet Connection ................................................... 145 12.7 Scheduling ............................................................ 146 12.8 Advanced Options ..................................................... 149 13 Antispam control of the SMTP server ......................................... 162 13.1 Spam Rating tab ....................................................... 163 13.2 Blacklists tab .......................................................... 165 13.3 Custom Rules ......................................................... 169 13.4 SpamAssassin ......................................................... 175 13.5 Email policy records check ............................................. 177 13.6 Spam repellent ........................................................ 180 13.7 Recommended configuration of antispam tests . 181 13.8 Monitoring of spam filter’s functionality and efficiency . 185 14 Antivirus Control of Email And Attachment Filtering . 188 14.1 Integrated Sophos Anti-Virus ........................................... 189 14.2 Choosing an external module for an antivirus program . 189 14.3 Configuration of external antivirus modules ............................ 190 14.4 Server responses to detection of a virus or a damaged/encrypted attachment ............................................................ 190 14.5 Filtering Email Attachments ............................................ 192 14.6 Antivirus control statistics ............................................. 193 15 Email archiving and backup .................................................. 194 15.1 Archiving .............................................................. 194 15.2 Back-up of user mailboxes and basic server configuration . 197 15.3 Data recovery from back-up ............................................ 202 16 Server’s Certificates .......................................................... 210 16.1 Kerio Connect certificate ............................................... 210 16.2 Install certificates on client stations .................................... 213 17 Kerio WebMail customization ................................................ 217 17.1 Skins .................................................................. 217 17.2 Logo .................................................................. 217 17.2.1 Setting the global logo ........................................... 217 17.2.2 Domain logo customization ...................................... 219 17.3 Language .............................................................. 220 17.4 Keeping sessions between Kerio Connect and Kerio WebMail secure . 222 17.4.1 Setting session protection ........................................ 222 5 18 Limits and quotas ............................................................ 224 18.1 Message size limits .................................................... 224 18.1.1 Setting limit for messages delivered via SMTP . 224 18.1.2 Setting limit for messages sent by a particular user . 224 18.1.3 Setting limit for messages sent from a domain . 225 18.1.4 Size limit for Kerio WebMail .....................................