The CSSS d’Ahuntsic Having trouble finding et Montréal-Nord You have received this booklet because you live within the your way around the territory of the CSSS d’Ahuntsic et Montréal-Nord, a health and social services centre. health care system? The CSSS d’Ahuntsic et Montréal-Nord was created in 2004. It is comprised of the Hôpital Fleury, the CLSC d’Ahuntsic and the CLSC de Montréal-Nord as well as the de Louvain, Laurendeau, Légaré and Paul-Lizotte CHSLDs (residential and long-term care centres). The CSSS d’Ahuntsic et Montréal-Nord works closely with the Visit www.santemontreal.qc.ca medical clinics and community organizations within its territory. the virtual portal of the Montreal The mission of the CSSS is to: • Help you obtain the health and social services you need as Health Care Network soon as possible. • Offer high-quality services to its users, including the residents of its residential and long-term care centre. • Encourage you to adopt a healthy lifestyle. • Contribute, with its local and regional partners, to the improvement of public health within its territory. With 2295 employees, 171 doctors, and an annual budget of $149M, it plays a leading role in the economic and community life of your neighbourhood. The CSSS d’Ahuntsic et Montréal-Nord is a member of the Montreal Network of Health Promoting Hospitals and CSSSs, which is affiliated with the World Health Organization (WHO). Access to Health Care in Your Neighbourhood is a joint publication of the CSSS d’Ahuntsic et Montréal-Nord and the Agence de la santé et des services sociaux de Montréal. The masculine is used in its generic form and indicates men and women. © Agence de la santé et des services sociaux de Montréal, 2009 Legal deposit – Bibliothèque nationale du Québec, 2009 ISBN 978-2-89510-598-5 for the series (print version) ISBN 978-2-89510-599-2 for the series (PDF version) ISBN 978-2-89510-602-9 (print version) Quick reference guide ISBN 978-2-89510-603-6 (PDF version) For more information on Une version française est disponible sur demande. the CSSS d’Ahuntsic et Montréal-Nord, visit Veuillez appeler au 514 384-2000, poste 2242. www.csssamn.ca For additional copies, please call 514-384-2000, extension 2242, AS2010-AMN-A or visit www.csssamn.ca 13 17 MEDICAL RESOURCES* 1 Centre médical Louvain 11 Clinique médicale LANGELI 9469 Lajeunesse Street Saint-Sulpice 514-381-7192 1420 Legendre Street East 12 9 E H1N1 Suite 12 R 2 Clinique de médecine IS globale active 514-382-0552 S 5835 Léger Boulevard 12 Clinique médicale Flu Virus 2 Suite 305 Urgence Léger LA 514-324-3818 5900 Léger Boulevard CORDA MAURICE-DUPLES Suite 101 3 GMF Clinique familiale I 514-327-4200 UIN R Pas-à-pas E 3650 Henri-Bourassa 13 GMF Clinique médicale GO R 19 GE FACILITIES OTHER FACILITIES Boulevard East Vita-nor LÉ 10 6 514-328-9797 6892 Gouin Boulevard East A single number: 21 Hôpital Marie-Clarac 4 GMF Clinique médicale 514-325-7241 A 514-384-2000 Ahuntsic S 3530 Gouin Boulevard East Prevention and good hygiene are the first 241 Fleury Street West RESIDENTIAL AND LONG- 514-321-8800 1. actions to take: 514-382-0062 HENRI-BOURAS TERM CARE CENTRES • Wash your hands often. 5 GMF Clinique médicale 14 Centre d’hébergement Charleroi (GMF Centre de Louvain • Cough or sneeze into your elbow or shoulder instead 5 9600 Saint-Denis Street médical Saint-André) GOUIN of your hands. 4468 de Charleroi Street 15 Centre d’hébergement • Use soap and water or a domestic disinfectant 514-324-1655 3 Laurendeau to clean contaminated surfaces. NC 21 6 Clinique 1725 Gouin Boulevard East IEL P I R médicale Désy E-IX T 16 Centre d’hébergement 5636 Henri-Bourassa DUS Légaré N PayP attention to information campaigns Boulevard East I 1615, Émile-Journault Avenue 514-326-9060 2. 17 Centre d’hébergement aabout vaccination, particularly if you, or a 7 Centre médical RASSA Paul-Lizotte lloved one, are among the groups most likely Fleury Wilson U 6850 Gouin Boulevard East BO to suffer complications: 2157 Fleury Street East I- SA 514-858-6110 INT CLSCs -MICHEL • Pregnant women HENR 8 GMF Clinique 18 CLSC d’Ahuntsic • Children 6 months to less than 5 years médicale Perrier 1165 Henri-Bourassa Boulevard 10794 Lajeunesse Street D' East • The chronically ill under 65 years IBERV Suite 10 19 CLSC de Montréal-Nord • Household contacts and care providers of 514-383-0559 ILL 7 20 E 11441 Lacordaire Boulevard infants under 6 months or persons who are 9 Clinique médicale Rolland immunocompromised 12315 Rolland Boulevard HOSPITAL Suite 2 15 20 Hôpital Fleury 514-326-1919 2180 Fleury Street East 10 Clinique médicale PAPI Keep informed about the actions to take NE 3. Sainte-Colette AU iif you have flu symptoms: 11520 Sainte-Colette • Consult the Boulevard Self-careelf-careare GuideGuuideu 11 514-323-0430 18 • Call Info-Santéé LEURY F 16 8 AN SAUVÉ DRÉ -G To obtain information RA Henri-Bourassa SSE about vaccination and consultation points T SA GMF : FAMILY MEDICINE GROUP (GROUPE DE MÉDECINE FAMILIALE) INT-HU BE NC NETWORK CLINIC CLINIQUE RÉSEAU www.santemontreal.qc.ca RT : ( - ) GOUIN 14 Sauvé The sites indicated by the dots on the map are approximate. Services Québec SA IN A 1 T-DE * Only the clinics with several doctors and that offer general medical 514 644-4545 SS 4 NI S services are included in this booklet. SA Crémazie AINE URA IN T T I -LAURE L BO NT O N ROP Remember to check Consult regularly HENRI- ÉT M 010,5 CHEM E the office hours www.pandemiequebec.gouv.qc.ca IN DE FE R CP KILOMÈTRE before you go. OROUT UT A Table of Contents Need to see a Doctor or Nurse? 3 Medical Resources in Your Neighbourhood 3 If You are Looking for a Family Doctor 7 Seeing a Specialist 9 Seeing a Nurse 10 The CSSS d’Ahuntsic et Montréal-Nord: At Your Service 12 Specialized Clinics 12 Blood Tests and Other Tests 14 Women’s Health 15 Men’s Health 16 Sexual Health 17 Services for Seniors and People with Decreased Independence 18 Birth and Children’s Services 20 Services for Children, Parents and Families 22 Youth Services 23 Home Care Services 24 Psychological and Social Support 25 Vaccinations 26 Getting Help 27 Elder Abuse and Neglect 27 Sexual Assault 27 Family Crisis 27 Intellectual Desability (ID) and Pervasive Developmental Disorders (PDD) 28 Depression 28 Gays and Lesbians Experiencing Distress or Violence 28 Substance Abuse, Alcoholism and Compulsive Gambling 29 Unwanted Pregnancy 32 Youth at Risk 33 Suicide 33 Spousal and Domestic Violence 34 Improving Services 35 Becoming a Volunteer 36 A Foundation that Invests in your Health and Well-Being 37 FOR ALL EMERGENCIES Need to see a Doctor 9-1-1 or Nurse? POISON CENTRE Medical Resources 1-800-463-5060 in Your Neighbourhood The list of medical clinics in your neighbourhood appears on the map at the beginning of this booklet. INFO-SANTÉINFO SANTÉ The CSSS d’Ahuntsic et Montréal-Nord also offers medical services in its two CLSCs, by appointment and for certain • If you are concerned about your health or the health patients only. of a loved one • If you don’t know how to access services or resources in the health and social services network • Or to find out about the services in your neighbourhood: CLSC d’Ahuntsic CLSC de Montréal-Nord contact Info-Santé! A single number: 514-384-2000 A nurse will answer www.csssamn.ca twenty-four hours a day, seven days a week. Network Clinics Network Clinics were created to improve access to medical services in Montreal and to reduce the number of visits to HEALTH INSURANCE CARD hospital emergency departments. Most of these clinics are accessible without an appointment seven days a week, including In Quebec, you must have a health insurance card to Holidays. They also offer on-site radiology and lab services. receive services free of charge in a health care institution. It is therefore important to get a card and keep it with you. When your health insurance card is about to expire, the Régie de l’assurance maladie du Québec (RAMQ) will The network clinic in your neighbourhood: automatically send you a renewal form. You must then Clinique médicale Désy go to a CLSC with the required photos and documents 5636 Henri-Bourassa Boulevard East so that your renewal can be validated. Ensure that you Montreal-Nord Borough change your address with the RAMQ when you move. 514-326-9060 RAMQ: 514-864-3411 or 1-800-561-9749 www.ramq.gouv.qc.ca PHARMACY The only 24-hour pharmacy Pharmacie Gilles Dubois 5122 Côte-des-Neiges Road 514-737-4415 3 The majority of these clinics Other Montreal Region are accessible without an appointment Network Clinics seven days a week, including Holidays. WEST MONTREAL CENTRAL MONTREAL Centre d’urgence Saint-Laurent 514-747-2555 Herzl Family Practice Centre 514-340-8253 300 Marcel-Laurin Boulevard, Suite 121 5790 Côte-des-Neiges Road, 2nd Floor Saint-Laurent Borough Côte-des-Neiges–Notre-Dame-de-Grâce Borough Centre d’urgence Salaberry 514-337-4772 Clinique médicale 1851 514-524-7564 2758 Salaberry Street, Galeries Normandie 1851 Sherbrooke Street East, Suite 101 Ahuntsic-Cartierville Borough Plateau Mont-Royal Borough Brunswick Medical Centre 514-426-6677 Clinique médicale de la Cité 514-281-1722 143 Frontenac Avenue 300 Léo-Pariseau Street, Suite 900 City of Pointe-Claire Plateau-Mont-Royal Borough Centre médical Métro Monk 514-769-9999 Clinique médicale Diamant 514-731-5994 2376 Allard Street 5885 Côte-des-Neiges Road, Suite 201 Sud-Ouest Borough Côte-des-Neiges–Notre-Dame-de-Grâce Borough Queen Elizabeth Medical Clinic 514-481-4343 Clinique Médimax 514-287-2683 2100 Marlowe Avenue Complexe Desjardins Côte-des-Neiges–Notre-Dame-de-Grâce