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F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
The Challenge of Institutional Governance in the National Electricity Market: a Consumer Perspective
The challenge of institutional governance in the National Electricity Market: A consumer perspective Penelope Crossley Sydney Law School The University of Sydney Page 1 My research – Adopts a commercial perspective to energy and resources law – Particular focus on renewable energy and energy storage law and policy – Interested in interdisciplinary collaborations with engineering, economics, public policy, etc. The University of Sydney Page 2 Outline of presentation – Why is the legal, governance and institutional framework of the NEM so complicated? – The institutional governance structure of the NEM – Key issues for consumers – Legal issues The University of Sydney Page 3 The ultimate source of the problem: The Commonwealth of Australia Constitution Act (1900) The University of Sydney Page 4 s.51 of the Commonwealth Constitution Part V - Powers of the Parliament 51.The Parliament shall, subject to this Constitution, have power to make laws for the peace, order, and good government of the Commonwealth with respect to: - (i.) Trade and commerce […] among the States; (xx.) Foreign corporations, and trading or financial corporations formed within the limits of the Commonwealth; (xxxvii.) Matters referred to the Parliament of the Commonwealth by the Parliament or Parliaments of any State or States, but so that the law shall extend only to States by whose Parliaments the matter is referred, or which afterwards adopt the law; The University of Sydney Page 5 The rationale for the NEM – The NEM was designed to: – facilitate interstate trade; – to lower barriers to competition; – to increase regulatory certainty; and – to improve productivity, within the electricity sector as it transitioned from being dominated by large unbundled state owned monopolies to privatised corporations. -
Energy 2020 (Report 11: 2020–21)
FINANCIAL AUDIT REPORT 4 February 2021 Energy 2020 Report 11: 2020–21 • Queensland • • Audit Office Better public services As the independent auditor of the Queensland public sector, including local governments, the Queensland Audit Office: • provides professional audit services, which include our audit opinions on the accuracy and reliability of the financial statements of public sector entities • provides entities with insights on their financial performance, risk, and internal controls; and on the efficiency, effectiveness, and economy of public service delivery • produces reports to parliament on the results of our audit work, and on our insights, advice, and recommendations for improvement • conducts investigations into claims of financial waste and mismanagement raised by elected members, state and local government employees, and the public • shares wider learnings and best practice from our work with state and local government entities, our professional networks, industry, and peers. We conduct all our audits and reports to parliament under the Auditor-General Act 2009 (the Act). Our work complies with the Auditor-General Auditing Standards and the Australian standards relevant to assurance engagements. • Financial audit reports summarise the results of our audits of over 400 state and local government entities. • Performance audit reports cover our evaluation of some, or all, of the entities’ efficiency, effectiveness, and economy in providing public services. Depending on the level of assurance we can provide, these reports may also take the form of: • Audit insights, which provide some evaluation and share our insights or learnings from our audit work across government • Audit briefs, which set out key facts, involve some evaluation, and may include findings and recommendations • Audit overviews, which help clients and stakeholders understand complex issues and subjects. -
Loddon Mallee Renewable Energy Roadmap
Loddon Mallee Region Renewable Energy Roadmap Loddon Mallee Renewable Energy Roadmap Foreword On behalf of the Victorian Government, I am pleased to present the Victorian Regional Renewable Energy Roadmaps. As we transition to cleaner energy with new opportunities for jobs and greater security of supply, we are looking to empower communities, accelerate renewable energy and build a more sustainable and prosperous state. Victoria is leading the way to meet the challenges of climate change by enshrining our Victorian Renewable Energy Targets (VRET) into law: 25 per cent by 2020, rising to 40 per cent by 2025 and 50 per cent by 2030. Achieving the 2030 target is expected to boost the Victorian economy by $5.8 billion - driving metro, regional and rural industry and supply chain development. It will create around 4,000 full time jobs a year and cut power costs. It will also give the renewable energy sector the confidence it needs to invest in renewable projects and help Victorians take control of their energy needs. Communities across Barwon South West, Gippsland, Grampians and Loddon Mallee have been involved in discussions to help define how Victoria transitions to a renewable energy economy. These Roadmaps articulate our regional communities’ vision for a renewable energy future, identify opportunities to attract investment and better understand their community’s engagement and capacity to transition to renewable energy. Each Roadmap has developed individual regional renewable energy strategies to provide intelligence to business, industry and communities seeking to establish or expand new energy technology development, manufacturing or renewable energy generation in Victoria. The scale of change will be significant, but so will the opportunities. -
SEQ Retail Electricity Market Monitoring: 2017–18
Updated Market Monitoring Report SEQ retail electricity market monitoring: 2017–18 March 2019 We wish to acknowledge the contribution of the following staff to this report: Jennie Cooper, Karan Bhogale, Shannon Murphy, Thomas Gardiner & Thomas Höppli © Queensland Competition Authority 2019 The Queensland Competition Authority supports and encourages the dissemination and exchange of information. However, copyright protects this document. The Queensland Competition Authority has no objection to this material being reproduced, made available online or electronically but only if it is recognised as the owner of the copyright2 and this material remains unaltered. Queensland Competition Authority Contents Contents EXECUTIVE SUMMARY III THE ROLE OF THE QCA – TASK AND CONTACTS V 1 INTRODUCTION 1 1.1 Retail electricity market monitoring in south east Queensland 1 1.2 This report 1 1.3 Retailers operating in SEQ 1 2 PRICE MONITORING 3 2.1 Background 3 2.2 Minister's Direction 4 2.3 QCA methodology 4 2.4 QCA monitoring 6 2.5 Distribution non-network charges 45 2.6 Conclusion 47 3 DISCOUNTS, SAVINGS AND BENEFITS 48 3.1 Background 48 3.2 Minister's Direction 48 3.3 QCA methodology 48 3.4 QCA monitoring 49 3.5 Conclusion 96 4 RETAIL FEES 98 4.1 Background 98 4.2 Minister's Direction 98 4.3 QCA methodology 98 4.4 QCA monitoring 98 4.5 GST on fees 104 4.6 Fees that 'may' have applied 105 4.7 Additional fee information on Energy Made Easy 105 4.8 Conclusion 105 5 PRICE TRENDS 107 5.1 Minister's Direction 107 5.2 Data availability 107 5.3 QCA methodology -
Estimated Energy Purchase Costs for Final Determination
Estimated energy purchase costs for Final Determination (Draft) Estimated energy purchase costs for use by the Queensland Competition Authority in its Final Determination on retail electricity tariffs for 2012/13 Prepared for the Queensland Competition Authority May 2012 Reliance and Disclaimer The professional analysis and advice in this report has been prepared by ACIL Tasman for the exclusive use of the party or parties to whom it is addressed (the addressee) and for the purposes specified in it. This report is supplied in good faith and reflects the knowledge, expertise and experience of the consultants involved. The report must not be published, quoted or disseminated to any other party without ACIL Tasman’s prior written consent. ACIL Tasman accepts no responsibility whatsoever for any loss occasioned by any person acting or refraining from action as a result of reliance on the report, other than the addressee. In conducting the analysis in this report ACIL Tasman has endeavoured to use what it considers is the best information available at the date of publication, including information supplied by the addressee. Unless stated otherwise, ACIL Tasman does not warrant the accuracy of any forecast or prediction in the report. Although ACIL Tasman exercises reasonable care when making forecasts or predictions, factors in the process, such as future market behaviour, are inherently uncertain and cannot be forecast or predicted reliably. ACIL Tasman shall not be liable in respect of any claim arising out of the failure of a client investment to perform to the advantage of the client or to the advantage of the client to the degree suggested or assumed in any advice or forecast given by ACIL Tasman. -
State of the Energy Market 2011
state of the energy market 2011 AUSTRALIAN ENERGY REGULATOR state of the energy market 2011 AUSTRALIAN ENERGY REGULATOR Australian Energy Regulator Level 35, The Tower, 360 Elizabeth Street, Melbourne Central, Melbourne, Victoria 3000 Email: [email protected] Website: www.aer.gov.au ISBN 978 1 921964 05 3 First published by the Australian Competition and Consumer Commission 2011 10 9 8 7 6 5 4 3 2 1 © Commonwealth of Australia 2011 This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced without prior written permission from the Australian Competition and Consumer Commission. Requests and inquiries concerning reproduction and rights should be addressed to the Director Publishing, ACCC, GPO Box 3131, Canberra ACT 2601, or [email protected]. ACKNOWLEDGEMENTS This report was prepared by the Australian Energy Regulator. The AER gratefully acknowledges the following corporations and government agencies that have contributed to this report: Australian Bureau of Statistics; Australian Energy Market Operator; d-cyphaTrade; Department of Resources, Energy and Tourism (Cwlth); EnergyQuest; Essential Services Commission (Victoria); Essential Services Commission of South Australia; Independent Competition and Regulatory Commission (ACT); Independent Pricing and Regulatory Tribunal of New South Wales; Office of the Tasmanian Economic Regulator; and Queensland Competition Authority. The AER also acknowledges Mark Wilson for supplying photographic images. IMPORTANT NOTICE The information in this publication is for general guidance only. It does not constitute legal or other professional advice, and should not be relied on as a statement of the law in any jurisdiction. Because it is intended only as a general guide, it may contain generalisations. -
Annual Report 2015/16
Building Value. Securing the Future. ANNUAL REPORT 2015/16 STANWELL ANNUAL REPORT 2015/16 | CHAPTER TITLE A TABLE OF CONTENTS ABOUT About Stanwell Energy 1 Chairman’s statement 3 STANWELL Chief Executive Officer’s review 5 Performance indicators 8 Stanwell is a diversified energy business. Asset performance 9 We own coal, gas and water assets, which Strategic direction 10 we use to generate electricity. We sell this electricity directly to business customers and The year ahead 12 we trade gas, coal and electricity products. Sell our energy for the best return 16 Our coal, gas and hydro power stations are located Simplify and streamline our business 20 at eight geographically dispersed sites across Queensland and have the capacity to generate more Secure our future 22 than 4,000 megawatts (MW), or more than half of Corporate governance 26 Queensland’s average daily electricity demand. The safe and efficient operation of our plant is Financial results 35 paramount to Stanwell. Our belief is that our people, Directors’ report 36 contractors and visitors who enter our sites and offices should be able to do so with the knowledge Auditor’s independence declaration 43 they will return home safely to family and friends Financial statements 44 each day. Notes to the consolidated financial statements 52 We are a proud generator of environmentally- responsible energy. Through our portfolio of hydro Directors’ declaration 115 power stations, we have the capacity to generate more than 160 MW of electricity with no greenhouse Independent auditor’s report 116 gas emissions. We also operate two of Australia’s most efficient coal-fired power stations: the supercritical 443 MW Tarong North Power Station and the subcritical 1,460 MW Stanwell Power Station. -
Energy Queensland Submission to the QCA Consultation on Regulated Retail Electricity Prices for 2020-21 – Draft Determination
13 May 2020 Mr Charles Millsteed Chief Executive Officer Queensland Competition Authority GPO Box 2257 Brisbane QLD 4001 Dear Mr Millsteed Energy Queensland submission to the QCA consultation on Regulated Retail Electricity Prices for 2020-21 – Draft Determination Energy Queensland Limited (Energy Queensland) welcomes the opportunity to provide comment to the Queensland Competition Authority (QCA) on its Draft Determination for Regulated Retail Electricity Prices for 2020-21 (Draft Determination). This submission is on behalf of our retail business Ergon Energy Queensland Pty Ltd (Ergon Energy Retail), and network businesses Energex Limited (Energex) and Ergon Energy Corporation Limited (Ergon Energy Network). Energy Queensland has provided comments on the Draft Determination in the attached submission. Should the QCA require additional information or wish to discuss any aspect of this submission, please contact myself on (07) 3851 6793 or Trudy Fraser on (07) 3851 6787. Yours sincerely Karen Stafford General Manager Regulation & Pricing Telephone: (07) 3851 6793 / 0409 031 882 Email: [email protected] Encl: Energy Queensland submission to the Draft Determination Energy Queensland Limited ABN 96 612 535 583 Head Office Level 6, 420 Flinders Street, Townsville QLD 4810 PO Box 1090, Townsville QLD 4810 www.energyq.com.au Energy Queensland Submission on the Regulated Retail Electricity Prices for 2020-21 Draft Determination Energy Queensland Limited 13 May 2020 About Energy Queensland Energy Queensland Limited (Energy Queensland) is a Queensland Government Owned Corporation that operates businesses providing energy services across Queensland, including: • Distribution Network Service Providers, Energex Limited (Energex) and Ergon Energy Corporation Limited (Ergon Energy); • a regional service delivery retailer, Ergon Energy Queensland Pty Ltd (Ergon Energy Retail); and • affiliated contestable business, Yurika Pty Ltd (Yurika), which includes Metering Dynamics Pty Ltd (Metering Dynamics). -
Power System Incident Report Trip of 8811 Calvale – Tarong 275Kv Line
POWER SYSTEM INCIDENT REPORT TRIP OF 8811 CALVALE – TARONG 275KV LINE, TARONG UNIT 2 AND COLUMBOOLA 132KV CB 73562 ON 05 NOVEMBER 2009 PREPARED BY: ESOPP DOCUMENT NO: 1.0 VERSION NO: 1.0 FINAL 1. INTRODUCTION At approximately 17:49hrs on Thursday 5th of November 2009, severe thunderstorms were experienced in the vicinity of Calvale – Tarong 275kV lines (Bureau of Meteorology - BOM issued a Severe Thunderstorm Warning) and one of the Calvale – Tarong lines - 8811 experienced a single phase trip and auto-reclose. The No.2 generating unit at Tarong Power Station (TPS) tripped from 350MW of load at around the same time. At approximately 17:50hrs, one of the 132kV feeders from T194 Columboola substation (Ergon Energy) to Condamine power station also tripped but there was no generation at Condamine power station at the time1. This report has been prepared under clause 4.8.15 of the National Electricity Rules to assess the adequacy of the provision and response of facilities and services and the appropriateness of actions taken to restore or maintain power system security. Information for this report has been provided by Powerlink, Tarong Energy, Ergon Energy and QGC Sales Pty. Ltd. Additional information has been obtained from AEMO’s Energy Management System and Market Management System. All references to time in this report refer to Market time (Australian Eastern Standard Time). 2. SUMMARY OF EVENTS At approximately 17:49hrs on Thursday 5th of November, severe thunderstorms were experienced in the vicinity of Calvale – Tarong 275kV lines. A market notice was issued at 13:47 hrs, reclassifying loss of 8810 & 8811 Calvale – Tarong double circuit 275kV lines as a credible contingency from 1345 hrs onwards. -
Clean Energy Australia Report 2021
CLEAN ENERGY AUSTRALIA REPORT 2021 AUSTRALIA CLEAN ENERGY CLEAN ENERGY AUSTRALIA REPORT 2021 CONTENTS 4 Introduction 6 2020 snapshot 12 Jobs and investment in renewable energy by state 16 Industry outlook: small-scale renewable energy 20 Industry outlook: large-scale renewable energy 22 Federal politics 24 State policies 26 Australian Capital Territory 28 New South Wales 30 Northern Territory 32 Queensland 34 South Australia 36 Tasmania 38 Victoria 40 Western Australia 42 Employment 46 Renewables for business 50 International update 52 Electricity prices 54 Transmission 56 Energy reliability 58 Technology profiles 60 Battery storage 64 Bioenergy 66 Hydro and pumped hydro 68 Hydrogen 70 Solar: Small-scale systems up to 100 kW 78 Solar: Medium-scale systems between 100 kW and 5 MW 80 Solar: Large-scale systems larger than 5 MW 84 Wind Cover image: Wind turbine blade installation, Collector Wind Farm, New South Wales INTRODUCTION Kane Thornton Chief Executive, Clean Energy Council Australia’s clean energy came from clean energy sources, territories’ progressive energy policies transition accelerated with wind and rooftop solar leading only served to highlight the ongoing again in 2020 as wind the way. This represents a massive failures at the federal level, where transformation that makes Australia’s arguments about government support and rooftop solar set new electricity system cheaper, more for gas and coal overshadowed some records, battery storage reliable and, most importantly, cleaner. genuinely positive developments. came of age, and the But the best news is that the shift is These included the continued showing no sign of slowing down. hydrogen sector continued growth of clean energy jobs, with the its rapid development.