ROLF BARMEN, FJORDKRAFT Tougher on climate demands

STUDENT MODEL ADOPTED People& POWER More precise forecasts

NO. 2 2017 | PROVIDING PURE ENERGY

FEATURE Collaborative CUSTOMER solutions POWER for the future

Here comes the sun Rundedal solar energy park will help the Netherlands meet its climate targets. Bart Robrecths and Andrea Boccabella kept the construction process on track. PEOPLE&POWER A MAGAZINE FOR STATKRAFT EMPLOYEES Content NO. 2 | 2017

28 POWERTALK. Fjordkraft CEO Rolf Barmen takes the customer's perspective in a rapidly growing company. The value of being innovative 4 He is convinced that carbon neutrality is the competitive MORE HYDROPOWER. advantage of the future. Ringedalen is the 86th power plant owned and "Coming up with something new is easy, audience one such story about how operated by Statkraft in doing it all by yourself is harder." one person’s idea had a huge impact Norway. Read more about 32 the official opening on the WARMING UP THE CITY. The Norwegian author Olav Duun on the business. current affairs pages. District heating veteran Egil wrote this more than 80 years ago A German employee was the Helmer Evensen has spent but it still applies today. first to realise that the way Statkraft a long career developing New framework conditions and was supplying power from a limited 6 district heating in Trondheim. Statkraft Varme has many changing markets place increasing number of hydropower stations BRIGHTER DAYS ARE customers in the city. demands on us, and thus ­innovation could be scaled up and offered to COMING. On a site the and business development are other producers of renewable energy, size of 25 football pitches, Statkraft is opening a brand becoming more and more ­important. and customers reacted immediately. new solar energy park near 34 But how and where do the best Statkraft’s German virtual power Emmen in the Netherlands. STATKRAFT SCHOOL. business opportunities and new plant today has a portfolio of more A series of support schemes ideas emerge: behind closed doors than 1 300 wind and solar installa- aim to stimulate increased where some smart folks meet "to tions with a total capacity greater production of renewable 12 energy. Lars Ragnar Solberg figure it out?" Or by interacting with than the largest coal plant and ARTIFICIAL INTELLIGENCE. in Energi Norge explains the the wider world, in dialogue with nuclear plant in Germany combined. This summer's student main ones. employees, customers and partners? This German story is taking us to project created a new self-learning tool for more Statkraft and Innovation Norway new markets elsewhere. accurate forecasts of power recently gathered a number of busi- It is evident that small ideas can consumption. 37 ness leaders, entrepreneurs, students be of great importance, and unique GOOD NEIGHBOURS. Waste and top-level Norwegian politicians ideas rarely occur in a ­vacuum. in the reservoirs is a problem at a conference on Norway's poten- Increasingly, ­innovation and business for many hydropower plants. 13 What can schoolchildren do tial as a laboratory for a green future. development take place through FEATURE: CUSTOMER about it? Check out the story One of the key learnings from the dialogue with employees, customers POWER. The energy industry from Kargi in Turkey! conference, based on discussions and business partners. is changing and the custom- ers are taking a more active and collaboration, was how impor- As a commercial company we role. What does this mean tant it is to capture and collect good must be constantly better at under- for Statkraft? Cooperation 38 ideas wherever they appear – and standing our customers in a broad with Rockwool in Trondheim HAPPY SALMON. The mod- then choose the best and put them sense, so that we become compet- and Moss is one of many ernisation of Nedre Røssåga examples of how close power plant has had positive to work. itive in a new and different energy dialogue with customers spillover effects, including for At the conference, our CEO future. results in new and innovative the Røssåga River. Now the Christian Rynning-Tønnesen told the solutions. ­water and the salmon are back.

Editor-in-chief: Bente E. Engesland Editor: Tone Dahle [email protected] Editorial staff: Tone Dahle, Judith Tranninger, Knut Fjerdingstad, Jenny Bull Tuhus, Heidi Sæther, Eivind Bull-Hansen, Sissel Fantoft Layout and production: Fete typer + Savant English translation: Glen Farley & Brigid McCauley Increasingly, ­innovation and business development Cover photo: Ole Martin Wold Photo page 2: Xynteo BENTE E. ENGESLAND Printing: RK Grafisk AS Circulation: 5000 take place through dialogue with employees, customers SENIOR VICE PRESIDENT, CORPORATE COMMUNICATION We appreciate your input and feedback: [email protected] and business partners.

BENTE E. ENGESLAND

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Airvolution Clean Energy (ACE) is Statkraft's GROWTH. Renewable energy production is growing SWAPPING INTERESTS new ­partner for building land-based wind power rapidly. Electricity capacity from renewable sources will STATKRAFT AND NORFUND have reached an asset swap agree- in Scotland. The ambition is to realise project increase by over 920 GW, or ment for their ownership interests in international hydropower. As 43 per cent, towards 2022 a result, SN Power and Statkraft are ending their cooperation while opportunities totalling 300 MW. Earlier this year according to the Renewables Statkraft strengthens its position in South America and South Asia. Statkraft opened Andershaw wind farm; and 2017 report published by the "Statkraft's strategy is to build stronger positions in fewer mar- International Energy Agency kets," says CEO Christian Rynning-Tønnesen. "At the same time, 300 more will soon be under way. in October. we will expand the portfolio to include wind and solar power."

New hydropower in Norway NEW KNOWLEDGE

EARLIER IN THE AUTUMN three new hydropower plants were com- missioned: Ringedalen power plant, Offervann power plant, and Reduces impact Lille Måsevann pumping station. These will increase Statkraft's on nature Norwegian hydropower portfolio by 74 GWh annually. "Better utilisation of existing facilities is good asset management Better utilisation USING POLYURETHANE (PU) and makes good economic sense, and it always generates positive of existing facilities FOAM as backfill around buried local spillover effects," says CEO Christian Rynning-Tønnesen, who penstocks for hydropower and pumping stations increases profit- was present during the opening of Ringedalen power plant. is good asset ability and reduces alterations to The power plant in Odda Municipality in Hordaland County is management the natural environment. This is the the 86th power plant that Statkraft operates in Norway. With an conclusion of a study completed installed capacity of 23 MW, the plant will produce around 60 GWh and makes good by two master's students at the annually. The power plant uses a height of fall of over 500 metres. Norwegian University of Science From the intake located almost 1 000 metres above sea level, the economic sense, and Technology (NTNU) during the water falls in a tunnel into the brand-new power station inside the construction of Lille Måsevann and it always pumping station in Finnmark. mountain. Here the energy is captured by two identical 11.5 MW "When foam replaces concrete Pelton turbines before the water flows into Lake Ringedalsvatnet. generates positive and crushed stone when laying The mayor of Lebesby Municipality in Finnmark County, pipes and anchoring bends, the Stine Akselsen, led the official opening of Offervann, Statkraft's local spillover impact on nature is reduced due northern­most power plant. "I’m pleased that Statkraft is devel- effects. to significantly reduced volume of oping new renewable energy in Lebesby," she said, "and I hope material transported to the building Statkraft will look for new investments in our municipality." CEO CHRISTIAN RYNNING-TØNNESEN site," says Tor Oxhovd Svalesen, Statkraft's project manager for Lille Offervann power plant uses a height of fall of 10 metres Måsevann. between the reservoirs Lake Offervann and Lake Store Måsevann NTNU professor Leif Lia was re- within the current regulation capacity of Adamselv power plant. sponsible for the academic follow-up Average annual production is estimated at 7 GWh. of the research project, which was At Lille Måsevann pumping station in Lebesby, the ceremonial Celebration. The opening of Ringedalen power plant (above) supported by the public energy con- ribbon was cut by Raymond Robertsen, chairman of the Finnmark was officiated by CEO Christian Rynning-Tønnesen, shown servation agency Enova. "This was Estate Agency. "This is what feeds the Teslas, iPhones and our here in the new power station inside the mountain (left). the first time PU foam was used for Offervann (centre) is Statkraft's northernmost power station anchoring and backfilling penstocks entire society," he said. and was opened by Mayor Stine Akselsen earlier this fall. in full scale," he says. "The project Lille Måsevann pumping station transports water from Lake The opening of Lille Måsevann pumping station also marked provided many answers for further Lille Måsevann to the intake reservoir for Adamselv power plant, the end of a research project (see New Knowledge to the development of the method and Lake Store Måsevann, and it increases net annual production by right). Student Stian Løbø Aaker (from left), Professor Leif confirmed that anchoring of pipes Lia, student Nina Johnsen, Construction Manager Øyvind 7 GWh. with PU foam is possible." Pedersen, and the Norwegian Water Resources and Energy Both Offervann and Lille Måsevann are examples of further Directorate's (NVE) Terje Grindhaug, showed that polyuret- ­utilisation of watercourses that are already regulated. hane foam works well as backfill around penstocks.

4 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 5 CURRENT AFFAIRS SOLAR POWER

Installation. The solar panels in Rundedal solar energy park will soon be put into operation.

The sun always shines on PV In the darkest month of the year Rundedal, Statkraft's new solar energy park in the Netherlands, goes into operation. Advanced thin-film technology will ensure that the solar panels maintain efficiency all year round, even in cloudy weather.

Jenny Bull Tuhus Ole Martin Wold

6 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 7 CURRENT AFFAIRS SOLAR POWER

n a piece of agricultural land as the technology has become far more measuring 188 000 square metres affordable over the past few years. That's in Emmen in the Netherlands, why we're experiencing a boom in solar Rundedal solar energy park is energy in the Netherlands right now. We Onearing completion, just half a year after were still in time to be part of this boom." construction began. For the next 30 years, this energy park will help the Netherlands NEW COMMITMENT Statkraft cancelled reach its climate targets. its first foray into solar energy in 2010, but "We'd been searching for the right since then both the technology and the market for a while when we realised that market have matured. In 2013, van der what we were looking for was right on our Linden and his colleagues at the office in doorstep," says Niels van der Linden, who Amsterdam took the initiative to test out heads Statkraft's solar installation and sales solar business models on a small scale. activities. Van der Linden and his team are "We gained a lot of knowledge from based at Statkraft's office in Amsterdam. the test projects about business models for Rundedal producing and selling solar energy," says SOLAR ENERGY BOOM The Netherlands van der Linden. "In 2015, we presented our is one of the countries producing the least business plan to Statkraft's management > Solar energy park in Emmen in renewable energy in Europe. In 2015, only six and board, and were granted an investment the Netherlands per cent of the country's energy production framework that has made it possible for us > Covers an area measuring came from renewable sources. The country to continue our work on a far larger scale." 188 000 square metres has no access to hydropower resources, and Two business models form the basis > Statkraft took over the rights to development of wind power has been slow, of the investment programme. One is a build the park in 2016 > Due for completion by the end despite ambitious intentions. In recent years, leasing system whereby companies lease of 2017 and for commissioning however, the number of wind turbines being out rooftops or unused areas to Statkraft. in Q1 of 2018 installed is picking up, and application of Statkraft installs the solar systems, and the > Has 118 200 First Solar series solar power is also growing. rooftop owner has the option to consume 4 panels, each with a capacity "The Netherlands is lagging behind in the generated power for a fee. Further of 120 watts its efforts to reach the EU's 14 per cent work on this and similar models is under > Installed capacity: renewable energy target by 2020," says van way in Germany and India. The other ­approximately 14 MWp > Annual production: 14 GWh der Linden. model is based on Statkraft building its "This gap has led to more subsidies being own solar parks at ground level and selling available for solar power, at the same time solar power directly into the grid, like the Golden era. Utilisation of solar energy will increase sharply over the next five years, according to the International Energy Agency. Rundedal in Emmen will be Statkraft's largest solar energy park to date.

Autumn sun. HSE manager Andrea Boccabella is at Emmen several days a week to ensure that work is completed properly. Amsterdam office is doing now. "Before der Linden. "It's a big transition for us to we found the project here in Emmen, we work on a physical installation and all that considered options in the UK and Turkey, entails of tender rounds, preparing contracts but market conditions changed and made it with business partners and subcontractors For the next 30 years, less lucrative to pursue them," says van der and – not least – health, safety and envi- this solar park will Linden. "More projects are likely to come in ronment." the Netherlands, and we're also exploring "We've hired a project manager with help the Netherlands other markets next year." experience in solar energy projects to reach its climate strengthen our team, which currently has A NEW WORKING DAY The construction five members, and we will be growing," he Niels van der Linden of Rundedal solar energy park has changed says. "With good support from experts in ­is responsible for targets. Statkraft's solar the working day for the Amsterdam team. Statkraft, we have the expertise we need installations and sales. "We come from energy and certificate to realise our own solar energy parks; trading, and are used to dealing with non-­ of course, project development is in our physical products and services," says van ­company's DNA."

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This is, and will remain agricultural land, primarily grazing pasture for sheep. The space between the rows of panels ensures good growing conditions for grass.

BART ROBRECHTS, PROJECT MANAGER FOR RUNDEDAL

Statkraft's project management office crystalline panels. They are as thin as glass neighbours have had concerns about the (PMO) has assisted in developing proce- plates and have to be held in place using noise level generated by the central trans- dures tailored to solar activities. "It's been a special clamps. "The panels have a voltage of formers. comprehensive and instructive process for 1 500 volts before the energy is converted," An independent survey shows that the us in the team," says van der Linden. says Robrechts. "That makes them efficient, noise level will not pose any problems. but also challenging. Our turnkey contractor "A large storage container is visible from SUN CATCHERS Things have happened Belectric, makes sure that the components the cycle path that runs through the site, quickly in Emmen since the first turn of the we use can tolerate the voltage." Another and it's not exactly a pretty sight," says shovel in July 2017. The construction phase challenge has been the ground conditions Robrechts. "A local artist held a drawing for solar energy parks is short compared to in Emmen. The area is one of the highest workshop at the neighbourhood school, and hydropower and wind power projects. elevation points in the Netherlands, yet lies the drawings have formed the basis for a "It's fascinating to see how the park is only 20 metres above sea level. colourful decoration on the container." taking shape from one day to the next," "The groundwater lies only 70 centi- "Good communication with the local says Bart Robrechts, project manager for metres below ground level, which creates community makes the job easier, in this pro- Rundedal. Together with HSE manager a need for sound drainage systems and ject and in potential projects in the future," Andrea Boccabella, he is in Emmen several presents challenges for pouring the founda- he says. "We don't rule out the possibility of days a week to follow up contractors and tions for the framework that holds the solar developing another park in the same area." 1 2 subcontractors. Up to 60 construction panels in place," says the project manager. workers have been in full swing drilling, THE STATKRAFT WAY Robrechts, van der 3 cabling, laying foundations, erecting struc- PASTURE Once the solar park is completed, Linden and the rest of the solar team have tures and installing solar panels. sheep from local farms will be brought in. learned a lot of useful lessons in the course of "We make use of thin-filmtechnology ­ "This is and will remain agricultural land, realising Rundedal solar park. and solar cells made from cadmium tel- primarily grazing pasture for sheep," says "We've endeavoured to carry out the luride (CdTe)," Robrechts explains. "The Robrechts. "The space between the rows of ­project 'The Statkraft Way', but because panels from First Solar are sensitive, and panels ensures good growing conditions for we've never built a solar energy park on absorb sunlight we can't see. They are highly grass, and the cables are specially protected this scale before, we have no precedent to efficient, even without much sunshine." to shield them from being chewed by the go by," says Robrechts, who is clear about animals." the high value of the expertise that has been CHALLENGES Installing the panels is more The local environment will also be taken ­accumulated during the project period. challenging than installing conventional care of in the construction process. Some "Next time it will be easier!"

1 | Sensitive. The panels GLOBAL NET RENEWABLE CAPACITY GROWTH, HISTORICAL AND FORECAST from First Solar are NEW ERA ­sensitive, and absorb 1000 FOR SOLAR ENERGY sunlight we can't see. 900 2 | Fascinating. Building 800 Falling prices and strong investment in a solar energy park large markets like China are ushering takes only a few months. 700 solar energy into a new era, according Project manager Bart 600 Robrechts has followed Other renewables to the International Energy Agency 500 (IEA). 2016 was a record year for the development all 400 Bioenergy the way. utilisation of solar energy, and in total, 3 | Pasture. Once the 300 Hydropower more solar energy was installed than 200 solar energy park is Solar photovoltaic coal and gas combined. And for the completed, sheep from 100 next five years, the IEA estimates that local farms will be Wind solar power will increase by 438 GW, brought in. 1999–2004 2005–10 2011–16 2017–22 the most of all energy types, thanks to SOURCE: IEA, RENEWABLES INFORMATION 2017 cost reductions and policy incentives.

10 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 11 CURRENT AFFAIRS DIGITISATION

200THIS FALL STATKRAFT ORGANISED CUSTOMER DAYS IN SEVERAL COUNTRIES. IN RIO DE JANEIRO IN BRASIL, 200 REPRESENTATIVES FROM CUSTOMER Digital infusion AND PARTNER ORGANISATIONS MET.

To be continued. This year's summer project was about digitalisation in energy markets and was completed FEATURE by students Oskar Kugelberg, Ørjan Frantzen, Ada Elisabet Strand, Herman Myrbråten Karlsen, Matthieu Wittig and Andrea Gasparella. POWERING The results are now being further developed. CUSTOMERS

A new forecasting model for Statkraft was not the only result from this year's summer project. The students' way of working has also inspired to more innovation. From few and large customers to many n June, six students from four countries moved the work. The plan is to abandon the old approach from into the offices of Market Operations in Oslo. Their the beginning of 2018. "Once we're sure that everything and diverse. How assignment was to work as a startup business and works 100 per cent, we’ll be ready to implement develop a model that could automate power con- the model in several parts of the organisation," says does cooperation Isumption forecasts for the customer, Fjordkraft. Eight Haugland. "The tool is scalable and it's easy to add more weeks later, the students presented their work to group countries and new customers." with customers management and the model is now being tested for further rollout in the organisation. EYE OPENER Haugland is very pleased with the improve Statkraft? implementation of the project, also because it has been FUTURE-ORIENTED Arne Jørund Haugland, head of an eye opener in Statkraft. Physical, Fuels & Development in Market operations "Three of our youngest employees followed the and IT, reports significant time savings from using the ­students, and we managed to integrate them into the new model, as well as more accurate forecasts. unit," says Haugland. "Their performance has received "Through machine learning and artificial intelli- a lot of attention and inspired others. In short, it's made gence, the students have developed a model that learns it easier for others who want to test ideas and new ways Led the project. Arne along the way and forecasts consumption in an increas- Jørund Haugland to work, and has widened the scope of opportunity to ingly accurate way," he explains. "In addition, it auto- (top), head of Physical, do so." mates work that was previously done manually. What Fuels & Development,­ CEO Christian Rynning-Tønnesen was also our traders spent one to two hours on each day can now and Laxman impressed during the students' presentation in August. ­Pararasasingam, who be done with two clicks. This leaves our analysts more "It's amazing what these six have achieved in eight works on quantitative time to use their expertise. More accurate forecasts from analyses in Market weeks," he says. "There are many tasks in Statkraft us mean lower imbalance costs for the customer." Operations and IT. which can be automated, in areas where we can benefit Near the end of the year the model will be tested from new technology and advanced models that can and further developed. One of the students, Herman make us more efficient, productive and simply more Myrbråten Karlsen, is employed part-time to assist in profitable."

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WHAT WILL BE IMPORTANT FOR? FUTURE CUSTOMERS? The era

New business models of the customer will arise from customer demands.

Significant changes are under way in the power industry. STEINAR BYSVEEN, EXECUTIVE VICE PRESIDENT OF The customer is now in the driver's seat and closer cooperation WIND POWER, DISTRICT HEATING AND PROJECTS is crucial to success in the market of the future.

Sissel Fantoft Shutterstock, Hans Fredrik Asbjørnsen Energy revolution. There are major upheavals in the power industry, and consumers are the driving force of good solutions. How does this affect Statkraft's future? We asked Steinar Bysveen, Executive Vice President of Wind Power, District Heating and Projects (left), Bjørn Holsen, Director of New Business Development in Norway (right) and Torsten Amelung, Head of New Markets (next page).

ew technology, digitalisation and anyone can access, and simpler routines for tem plays an important role. "The changes "Most of what we work on is within estab- MORE PROACTIVE Along with Agder "We’re moving increasingly from selling new business models are making choosing a new supplier," he points out. impact us in several ways. One of the things lished partnerships or in collaboration with Energi, Statkraft is also the dominant owner commodity products to offering more spe- major changes in the power indus- we are working on is how to combine solar others," he says. "Already there we have a of Grønn Kontakt, the electric vehicle cialised products where customer prefer- try. The rate of change varies from THINKING IN NEW WAYS New business systems with for example green power customer dimension that is very prominent charging station operator. ences already exist," says Holsen. "We have Nmarket to market, but there is no doubt models will arise from customer demands. supply contracts as part of a comprehensive compared to other parts of Statkraft's busi- "Here, too, the customer dimension is to focus on the customer in a completely that changes are happening says Steinar "The move towards more local solutions customer solution strategy for commercial ness," he says. very important. The focus is not so much on different way than we have been used to." Bysveen, Executive Vice President of Wind will lead to customers needing other types of customers. New technology also provides One example is Silva Green Fuel, which selling kilowatt-hours, but on delivering a Power, District Heating and Projects. services and products," says Bysveen. "Those new opportunities for power trading, and was established in 2015 together with the service," says Holsen. "Grønn Kontakt aims CUSTOMER JOURNEY This is exactly "Some trends are global, others are local intending to serve this market must think in it's necessary to have a debate on whether Swedish forest industry company Södra. to make it easy for customers to drive green, what Torsten Amelung has experienced. He for the time being. We don’t yet see many new ways. This includes equipment, but also the design of today's power market is "The company was established to produce and it is the customers who decide if we leads the unit New Markets in the Market signs of all the changes in Norway, but that energy management and advisory services," appropriate to meet the needs of the future," biofuel from wood, but the technology has succeed." Operations & IT business area, located in doesn’t mean they aren't happening or that says Bysveen. With more wind and solar says Bysveen. the long-term potential to use other renew- Another new business area is to develop Dusseldorf, Germany. they aren't big," he says. power in the system, there will be a need Within the district heating area there will able products," says Holsen. sites for establishing large data centres. "In 2011, we began to think about how There are several factors driving these for, for example, backup capacity when also be increasing demand for new prod- Plans are under way to build a demo "In Statkraft, we’ve have been accus- Statkraft could establish itself in a market changes. "Technology, like solar energy and there is little wind and sun, though in such ucts, such as ones for cooling and managing facility on a significantly large scale. "In tomed to customers contacting us, but now where more and more small businesses and batteries, enables customers to create their a way as to avoid overinvesting in the grid. the customers' heating plants. this phase we are most concerned about we have to adapt to a new reality and be households produce their own power via own energy solutions," says Bysveen. "The "Consumption and production must work "In general, cost efficiency and energy making the technology work," says Holsen. more proactive," he says. "We have to put rooftop solar cells," he says. "We developed power to determine what these solutions together to exploit the flexibility that lies in management will be even more important "The goal is to eventually build a plant in ourselves in the customers' shoes to develop two different models, but the big mistake will look like lies with the customers, and the overall integrated system," says Bysveen. in the coming years," he says. full scale. If we get there, the customer products they are really looking for, not we made was to assume that it was only these local solutions will have an impact on dimension will become extremely impor- what we think they are looking for." the financial factor that played a role for the the overall integrated system." NEW OPPORTUNITIES In Norway, the NEW MARKETS Bjørn Holsen is Director tant because a completely new market will By using partners with specialist exper- customers." Digitalisation makes it easier for cus- investment in the power system is equal of New Business Development in Norway, be developed. We are already in discussions tise, the processes go much faster than if After a year and conversations with 70 tomers to make choices. "Examples include to the investment in all other land-based a unit that develops new business areas for with fuel distributors and large logistics Statkraft had to develop its own expertise in potential customers, only a couple of them common measurement databases that industries. The efficiency of the energy -sys Statkraft. companies." the new business areas. had actually installed solar cells.

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Customer insight. Torsten Amelung ­believes that the customer journey is about identifying what problems Statkraft can solve for its customers and not about presenting ready-made solutions.

CUSTOMER: Rockwool Helping STATKRAFT'S DELIVERY: Rockwool uses district heating from Statkraft, but also ­delivers its surplus heat to customers the district heating grid succeed "Then the alarm bells began to ring and we realised that our potential customers wanted something different than us. The Initially a heating supplier, Statkraft Varme customer's decision does not begin with the financial factor, has now become a full-service supplier of there are many other factors environmentally friendly heating solutions. that play a role: sustainability, climate and renewable energy," A new customer focus has generated new says Amelung. services and products, and has opened the door to

ASSERTIVE CUSTOMERS an exciting partnership with Rockwool. An interesting customer group is the RE100, a world-wide initiative uniting more than 100 Sissel Fantoft Ole Martin Wold companies that have commit- ted themselves to 100 per cent renewable electricity by 2025. "We must understand their Smart solutions. ne of Rockwool's two factories in strategy and develop solutions Bjørn Hølaas Norway is located in the industrial that are tailored to them," says in Statkraft area of Leangen in Trondheim, Varme and Frode Amelung. "They want to buy Humbernes in where stone wool is made for renewable energy from plants Rockwool have Othe world-leading producer of insulation. in geographic proximity to their both benefited Previously, surplus heat from the factory locations. They expect partners from their went up in smoke, whereas now it is sent partnership. to be willing to join them when directly to Statkraft Varme's grid. they establish themselves in "We're delighted to have achieved this," new places. They are interested says factory manager Froder Humbernes. in companies that share their "The fact that surplus heat wasn't previously values and that enjoy a high used for anything has been our Achilles’ level of market confidence. I heel for many years, so this marks a mile- think Statkraft can really make stone." The factory's annual heat output is a difference in this field." estimated at 3.5 GWh. An estimate shows In the next four months, his that this is equivalent to the heating energy team will interview 100 repre- needs of around 300 houses. sentatives from RE100 compa- nies, those committed to going A WIN-WIN SITUATION By connecting to 100 per cent renewable. "We the district heating grid, Rockwool has also will find out what problems become a customer. "As well as selling our we can solve for them, instead surplus heat, we buy heat from Statkraft in of presenting ready-made periods when we need it," says Humbernes. ­solutions," says Amelung. "Today, we use some oil for heating, and the

16 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 17 FEATURE POWERING CUSTOMERS As well as selling our surplus heat, we buy heat from Recycled heat. Rockwool is the world's leading Statkraft in periods supplier of stone wool products. The Trondheim 300ANNUAL HEAT OUTPUT FROM THE FACTORY factory sends its surplus heat to Statkraft's grid, and when we need it. IN TRONDHEIM IS ESTIMATED AT 3.5 GWH. a similar contract has been signed with Rockwool's AN ESTIMATE SHOWS THAT THIS IS EQUIVALENT factory in Moss. FRODE HUMBERNES, FACTORY MANAGER IN ROCKWOOL TRONDHEIM TO THE HEATING ENERGY NEEDS OF ABOUT 300 HOUSES. Sustainable. Plant Manager Frode Humbernes and Head of District Heating in Statkraft Bjørn Hølaas visit the Rockwool plant in Trondheim (below). This partnership creates increased resource utilisation.

goal is to phase that out. Stakraft's delivery it's important for us to enter the construc- developing new concepts and knowledge of surplus heat is a better alternative, both tion process at an early stage and establish about what our customers expect of us as an financially and environmentally." a good dialogue on the choice of energy energy supplier in the future," says Holaas. The district heating pipes already ran right solutions," says Hølaas. past the factory site, and Statkraft Varme Statkraft Varme has conducted sev- GOOD NEWS Several new products and covered the investment costs of connect- eral customer surveys and held meetings services have been introduced in a short ing the Rockwool factory to the grid. "That with customers to find out more about space of time, and they have been well made it much easier for us to get started. their needs. "This customer dialogue has received in the market. "Our goal is to create Cooperating with Statkraft, a major actor provided us with valuable information for greater value for both our customers and with existing infrastructure, has made it a us," he adds. "Standard district heating con- very positive experience," the factory man- tracts are of course an important part of our ager adds. A similar contract has also been product portfolio, but we also offer district signed with Rockwool's factory in Moss. heating products related to cooling systems "Our cooperation with Rockwool on for buildings, street heating and building reusing resources which otherwise would heating. Service delivery, such as assistance have been wasted is a great example of with operational staff to ensure optimal resource efficiency and shows in practice FACTS operation of companies' own buildings how district heating makes an important and ongoing service agreements, have also contribution to an environmentally friendly become good business." energy system," says Bjørn Hølaas, head of THE BUSINESS PARTNERSHIP district heating in Statkraft. BETWEEN ROCKWOOL AND INNOVATIVE SOLUTIONS Increased STATKRAFT digitalisation is a natural result of a strong CUSTOMER FOCUS District heating used customer focus. Digital tools make life eas- to be a matter of standard agreements. The > The surplus heat delivered by ier for customers and ensure good customer product was hot water, delivered to the end Rockwool to the district heating dialogue. grid is equivalent to the heating user's home. This has changed in recent "We were one of the first district heating energy needs of approximately years because of the changing demands of suppliers in Norway to launch a customer 600 houses. end users and the new framework con- app in 2016 that provides access to informa- > The annual output of heat in ditions emerging in the industry. Today's Trondheim is estimated at tion about their own consumption, meter customers consist of more than end users 3.5 GWh. readings, and invoices," says Hølaas. "Right who buy environmentally friendly heating; > The annual output of heat in now, we're implementing our own energy Statkraft Varme's customers now also Moss is estimated at 4 GWh. calculator, which will enable customers include developers and building contractors > AS ROCKWOOL uses district to make their own assessment of which who are deciding which energy solutions heating from Statkraft to heat its energy solution is most appropriate for their to use for new builds, and companies who factories in Trondheim and Moss. building." Hølaas is aware that his compa- need assistance in operating their own > This partnership results in ny's position as a supplier of innovative, cli- buildings. increased resource utilisation. mate-friendly and future-oriented energy "Our goal is to make district heating the solutions must be reinforced continually if it customer's preferred energy solution, so is to capture the customers of the future.

18 STATKRAFT NO 2 2017 FEATURE POWERING CUSTOMERS

CUSTOMER: Harald Brattaule STATKRAFT'S DELIVERY: Power to the people Electricity supply from Fjordkraft, where Statkraft is part-owner 1.2 million Norwegians either live or work in buildings whose power is supplied by Fjordkraft. The reason for the company's fantastic journey since its formation in 2001 is "the golden triangle", or, what’s good for the customers is good for the owners and employees.

Sissel Fantoft Rebekka U. Davidsen and Knut Fjerdingstad

jordkraft, an electric power supplier factory', with an efficient process for serv- who became a Fjordkraft customer last year. partly owned by Statkraft, ­emphasizes ing customers that is tailored to the type of Brattaule and his family consume almost the relationship among customers, business we operate," says Steenfeldt-Foss. 24 000 kWh annually. "In Norway electric- owners and employees. CEO Rolf "That's crucial for continued growth." ity prices have remained relatively low for FBarmen calls it the "golden triangle": "We a long time, so I've not been that bothered have to balance this triangle ­sensibly, and PROUD OWNER Its ownership stake in about who my electricity supplier is," says really believe that what is good for our Fjordkraft has been a good investment for Brattaule. But like many others customers, customers is also good for the owners and Statkraft. "The company has delivered sound he takes a closer look at all his agreements employees in the long term," says Rolf growth and profitability in recent years," says once in a while to check whether it might Barmen, Fjordkraft CEO. Fjordkraft has Steenfeldt-Foss. "For us owners, Fjordkraft pay to switch suppliers. nurtured growth ambitions ever since it was has meant increased dividends and good "I discovered that Fjordkraft offered some founded. "We want to have more customers value growth. We're proud of Fjordkraft and customer benefits that made good sense, so when we go to bed at night than when we the strong, customer-focused culture it has we decided to switch to them," he says. woke up that morning," says Barmen. "Living developed. The company enjoys a strong Earlier this year Fjordkraft also began on small margins, making the right decisions profile in the market and scores high on offering mobile phone subscriptions to every single day, and adapting quickly to customer satisfaction barometers." its electricity customers. "I had to do a change are all part of our corporate culture." As owner, Statkraft is concerned about double take when I saw the price," he ensuring continued growth and value says. "I quickly realised that we could save AN INDUSTRIAL OWNER Statkraft played growth for Fjordkraft. "Together with the a ­couple of thousand krone a year if we a key role in establishing Fjordkraft. The aim other owners we wish to lay the founda- switched mobile phone service providers, so was to build a large, nationwide company tion for further growth and development we jumped at the offer immediately." that would supply electricity to end users. of the company by listing it on the stock Today all the members of the Brattaule The company is the result of a merger exchange," says Steenfeldt-Foss. family are mobile phone customers of between the energy trading division in BKK Harald Brattaule in Bergen is one of many Fjordkraft. and Skagerak Energi that occurred after Statkraft bought shares in both companies. "Initially we expected the market to con- FACTS solidate and leave fewer and larger actors," says Kristin Steenfeldt-Foss, Senior Vice President Industrial Ownership in Statkraft. "The goal was to be one step ahead by build- > Fjordkraft's business consists of the buying, ing an efficient company that was equipped ­selling and portfolio ­management of electricity. to deal with increasing competition, but the > Fjordkraft was founded on 1 April 2001 following­ pace of development in the market is slower the merger of BKK Kraftsalg AS and the trading division in Skagerak Energi AS. than we envisaged," she adds. > Fjordkraft is owned 48.85% by BKK, 48% by As owner, Statkraft supports the sound ­Skagerak Energi and 3.15% by Statkraft. A good investment. Kristin industrial development of Fjordkraft. "A good Statkraft owns 49.9% of BKK and 66.62% move in this regard was to release Fjordkraft Steenfeldt-Foss, senior vice of Skagerak Energi. president Industrial Ownership from service provision agreements with its > The owners are laying the foundation for further in Statkraft, is satisfied with owners, so that the company could gradually growth through a stock exchange listing. It is ex- Fjordkraft's strong customer build what Rolf Barmen calls 'the Fjordkraft pected that the process will be concluded in 2018. focus and growth rate.

Satisfied customers. Fjordkraft provides the Brattaule family from Bergen with both electricity and mobile phone services. Harald and Pernille with their sons Håvard and Thomas. 20 STATKRAFT NO 2 2017 FEATURE POWERING CUSTOMERS

Power-intensive industry. Elkem has been one of Statkraft's largest customers for many years, and the cooperation is poised to continue for many years to come. The app makes it easy, says Laila Bakkevoll, Trond Sandvik Simonsen and Synne. Meet one of the CUSTOMER: Elkem LARGEST and one of the SMALLEST of Statkraft's DELIVERY: Power Purchase customers Agreement (PPA) covering around 2 TWh a year, as well as additional services

THE CUSTOMER: Trond Simonsen Close STATKRAFT’S ­DELIVERY: Charging stations for electric vehicles, delivered by Grønn Kontakt, ties partly-owned by Statkraft Elkem's Norwegian smelting plant is one of Statkraft's largest customers, and the two companies are in frequent Taking charge contact to manage existing The charging station operator Grønn so easy to charge, there's no reason not contracts and develop new Kontakt is investing NOK 100 million­ to drive electric," says Simonsen. in fast chargers in 2017. Trond Grønn Kontakt is owned by 23 opportunities. Simonsen convinced his partner Norwegian power companies and grid and became a customer and electric operators. Statkraft and Agder Energi ­vehicle enthusiast. are the largest shareholders, each with Sissel Fantoft Elkem 41 per cent. Grønn Kontakt has more than 250 fast "We build and operate fast-charging chargers and 530 AC chargers through- stations for electric vehicles all over he Elkem industrial group is one of supplying power. As well as delivering power, and Hedging, Nordic Energy in Statkraft, out Norway. Every week new stations Norway," says general manager Ole the world's leading manufacturers of Statkraft has balancing responsibility and ­emphasises the good dialogue between the are commissioned, to the delight Henrik Hannisdahl. "We also hope metals and materials such as silicon, manages the total power consumption of the companies. "The good and close relationship of the growing number of electric to gradually win a large share of the ferrosilicon and foundry alloys, and business. Moreover, Statkraft offers ­hedging with Elkem has been built over a long period," vehicle owners. Trond Simonsen from market for chargers in private homes StatkraftT is Elkem's key power supplier. and fixed-price contracts and facilitates he says. "We regularly meet to discuss addi- Kristiansand is one of them."We bought and companies." "The power is used in our smelting plant in Elkem's participation in various flexibility tional power requirements, hedging needs and our first electric car, a Renault Zoe, in As well as building and operating Norway," says Alexander Strøm Arnesen, markets for electricity. "We have a good and other services that Statkraft can offer." June, and this summer we took a road its own fast-charging stations, Grønn who is responsible for power purchases in open dialogue with Statkraft," says Strøm Every autumn Statkraft invites its indus- trip from Kristiansand to Tromsø," says Kontakt has entered into coopera- Elkem. "Our main product is silicon of var- Arnesen. "We talk to many actors in the trial customers to a seminar where various Simonsen. "It went like a dream. We tion with the Circle K chain of petrol ious grades, and the production process is power industry, and Statkraft is one of the power-related topics are presented. Elkem's use Grønn Kontakt's app, which shows stations and the Coop grocery chain, Forward-looking. energy-intensive. Statkraft has an important more creative and forward-looking compa- Strøm Arnesen appreciates this initiative. "It's us where we can find charging stations creating a win-win situation for every- ­"Statkraft is one of social role to play in power-intensive indus- nies in terms of customer development. For interesting and useful because we meet many whenever we need one." one – particularly for customers. the more creative tries by offering long-term contracts that the last three to five years, we have clearly people and get updated on what's ­happening His partner was initially sceptical "Circle K and Coop are on the and forward-looking companies in terms of ensure predictability for us in our future seen Statkraft transform from being solely a in the industry, including areas such as about replacing their petrol-driven car investment side, while we build and customer ­development," operations," he emphasises. power supplier to being much more. There market prices and regulatory conditions, and with an electric one, but it did not take operate the charging stations," says says Alexander Strøm has been more focus on the customer and on the latest developments in Statkraft's service long to convince her. "She suffered from Hannisdahl. "Fast-charging an electric Arnesen, who is CREATIVE APPROACH The customer offering services beyond the power itself." concepts," he says. range anxiety, but soon got over it," vehicle takes about 20 minutes, and responsible for power purchases in Elkem. relationship stretches over many decades. Until 2020, Statkraft will supply approxi- he says. "In five months we've driven customers like to spend that time Representatives from Elkem and Statkraft CLOSE RELATIONSHIP In the autumn mately 2 TWh of power annually to Elkem's 15 500 kilometres in our electric car." enjoying a coffee or snack at a petrol meet regularly to discuss new contracts and of 2017 alone, Statkraft signed two new plants in Norway. From 2021 to 2027, the The family saves NOK 4 500 a station, or shopping in a store. This is a opportunities. At Elkem Rana AS in Mo i agreements with Elkem. Anders S. Conradi, deliveries will be somewhat smaller, but still month after replacing their leased scenario where we can also generate Rana, the partnership includes more than senior contract manager in Risk Management significant. Toyota with an electric car. "When it's business for our business partners."

22 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 23 FEATURE POWERING CUSTOMERS

20AROUND 20 FRENCH PARTICIPANTS ATTENDED CUSTOMER DAY IN DUSSELDORF.

Dialogue. Customer day involves all parties sharing knowledge, says Lillian Dale, VP Business Development (left). Anna Klepan, Account Manager in Statkraft in conversation with customer Renate Dohse, wind park management, from Das Grüne Emmissionshaus, and Dominique Darne, CEO of Eurowatt, in conversation with Laura Jacobs from TTR Energy.

What does The Nordic ­companies the customer say? have a culture of The meeting place corporate social hen the French company Eurowatt chooses an aggre- gator, it is not just price and quality that play a role. The responsibility that company's profile also weighs heavily. matches our profile. Eurowatt is one of France's 10-15 largest producers of France is opening up its energy market, and there is a large need for new services. Wwind power and has more than 20 years of experience with renew- Statkraft invited French market players to a customer day in Dusseldorf, Germany. DOMINIQUE DARNE, CEO, EUROWATT GROUP able energy, mostly wind and hydropower. The company, which also has installations in Portugal, Spain and Poland, is expanding and preparing itself for a new situation in its French domestic market. Jenny Bull Tuhus Oliver Tjaden "We need a partner who can sell our power in the wholesale market where the rules of the game are new to us," says Dominique Darne, CEO of the Eurowatt Group. "It was therefore very useful to here is a lot of activity. Busy traders "Earlier, in what was known as the feed- or solar project you must have backing in is not a sales event, but helps to position attend Statkraft's customer day in Dusseldorf and get acquainted move between an impressive number in-tariff system, wind and solar production the form of capital. We have found that Statkraft as a competent and reliable with the company and the services it can offer." of screens. Numbers and graphs are was not exposed to market demand," says banks and investors are very interested in aggregator. Balancing forecasts and delivery, with remote control and adjust- continually changing. "The trading Dale. "Now producers will sell energy on contract structuring and how we handle "Statkraft has long experience in market ment of production in line with supply and demand are becoming floorT in Dusseldorf is the heart of Statkraft's the wholesale market for the first time. risk, producers are concerned with energy operations in several European countries," far more important to Eurowatt. market operations, so we wanted our This means that there's a great need for management, balancing and operational she says. "We are one step ahead in terms "The experience Statkraft has gained from other markets is potential French customers to come here to expertise in balancing renewable produc- services, while industry organisations focus of knowledge about regulation and on the of great importance, and I’m interested in the company's ­ethical see how it works in practice," says Lillian tion and market operations." on the regulatory framework and the work technology front. Obviously this gives us an .standard," he says. "The Nordic companies have a culture of Dale, VP Business Development in the Statkraft's team Sales & New Products we do on influencing energy policy." advantage when we enter a new market." ­corporate social responsibility that matches our profile." Market Operations & IT business area. Since Germany (former MAXI team) has held About 20 French participants attended The Eurowatt CEO also draws attention to Statkraft's expertise 2013 she has been working on networking customer days four times earlier and has GOOD RESPONSE Customer day is about customer day, and the response was over- and long experience in renewable energy trading. "The ability to and market access for Statkraft in France. learned how useful such a meeting place networking and exchanging expertise. whelmingly positive. stay ahead and monitor how policies and markets will develop is can be. The fifth event was therefore "The French participants need informa- "The fact that we are Norwegian and also important to us when choosing a partner," he adds. OPENING UP The changes in the French expanded with a separate programme for tion and knowledge about how the market state-owned is popular in France," Dale The agreement Eurowatt is entering into with Statkraft provides energy market represent new business participants in the French market. functions and how we work," says Dale. says. "Statkraft's 120-year history and the company with market access. Statkraft buys power and capacity opportunities for companies like Statkraft. "In addition to French energy pro- "We want to become better acquainted strong financial position are reassuring, certificates from Eurowatt's wind farms in France for sale on the The new market-based mechanism applies ducers, we invited banks, investment with the customers to ensure that the and they see our extensive experience in power exchange. The agreement also includes risk management and to new installations, and the first will be companies and industry .organisations," products we sell actually meet their balancing wind and solar power in other services connected to developing forecasts and balancing power online around the end of the year. says Dale. "If you are going to start a wind needs." She emphasises that customer day European markets." generation.

24 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 25 FEATURE POWERING CUSTOMERS

Competing for customers Creating Innovative, user-friendly solutions and guaranteed renewable energy will win corporate customers for Bryt chances Energy, Statkraft's new supply company in the UK.

The theme "Towards a Flexi- Sissel Fantoft ble Future" attracted strong interest from customers and other representatives from the renewables industry at ith a long-term goal of explor- AMBITIOUS GOAL The UK supply market the annual customer confer- ing market opportunities in is fiercely competitive. In order to distinguish ence in the UK. distri­buted energy, Statkraft itself from its competitors, Bryt offers renew­ Speakers with different established the supply company able energy at no additional cost and with perspectives on the industry WBryt Energy last year in collaboration with innovative solutions. The focus is set on cus- discussed how the UK energy system could become more Metchley Energy Associates, a consortium of tomers' needs by simplifying what appears to flexible and able to meet experts in energy supply startups. "The rea- many, to be a complex product, and by helping future demand, and what son we chose a joint venture is that Statkraft customers reduce their energy costs. "We're commercial opportunities doesn't have the expertise required to start up going to excel at the basics; we'll provide this change creates for this type of supply company alone, while our ­accurate and easy-to-understand invoices and producers and suppliers of partners have established five such compa- offer user-friendly online self-service solu- renewable energy. The cus- tomer conference was held nies over the past 20 years," says Duncan tions, as well as skilled service personnel and for the third time in London Forsyth, finance director in Bryt Energy. dedicated account management services for in October. "I really got a The company's plans assume a solid larger customers," says Forsyth. lot out of the day," says Will customer base. "Our long-term focus area Bryt's customers are mainly small and Gaskell, assistant director for is supplying distributed energy solutions to medium-sized businesses. The company cur- renewable energy at Ernst customers, initially by supplying, operating rently has 25 employees. "We’ve just entered the & Young. "There were many and optimising batteries through a virtual UK market and so far, have signed agreements Good relations interesting participants and it was a useful networking power plant," explains Forsyth. "Achieving with 93 customers," he says. "Our goal is 10 000 Brazil is a key growth market for renewable energy. With close customer dialogue, opportunity." this requires a customer base, so the first customers, but the plans may change. Perhaps it One of the many speakers thing we're doing is establishing a business will be more important to have fewer but larger Statkraft Brazil aims to create new business opportunities. at the conference was where we sell renewable electricity to British customers. Our sales and marketing team is Rob Samuelson, business companies." testing which parts of the market suit us best." develop­ment director at Fabiana Polido Statkraft’s Joint Venture, Bryt Energy. He focused on the revenue potential in energy tatkraft’s market operations in Brazil Strong interest. Two hundred has not only been increasing volume in storage systems. "It was a buys and sells more than 900 MW guests from customer and terms of number of agreements, we have very interesting conference per year and is among the largest industry organisations in also acquired more customers by offering with lots of presentations Brazil met at the venerable energy traders in the country. customised solutions that fit their individual from different perspectives," Belmond Copacabana Hotel. says Michael Armstrong, SActive dialogue with potential partners is needs." director of Wessex Solar key in developing new relations, products Energy. and services. In October, Statkraft hosted a Opportunities. ­Marcelo TEAMWORK The event also provided a Lamar, who heads Statkraft's The conference pro- networking event for 200 guests from the market activities in Brazil, good opportunity to congratulate the team gramme gave Statkraft a most reputable companies and institutions sees many opportunities in behind this year’s strong results and to perfect opportunity to update in the Brazilian power market. a highly competitive market. praise the strategy of investing in talent. participants on Statkraft's "We established new relationships and "This is a result of excellent team- activities and new products and the chance to gather strengthened the good contact we have work, collaboration with the business area useful market information. with current customers and business venerable Belmond Copacabana Palace International Power, system improvements ­partners," says Marcelo Lamar, who heads Hotel in Rio de Janeiro provided a good plat- and the opening of an office in São Paulo, in the company's market operations activities form to discuss business opportunities and addition to the office in Rio de Janeiro," says in Brazil. "At the same time it was a fantastic new market activities in 2018. Lamar. "Nevertheless, challenges lie ahead opportunity to promote the Statkraft brand. "2017 has been a good year with for the market operations team in Brazil in Powerful partnership. Bryt Energy is a joint venture between Statkraft and Metchley Energy Associates. From left: The market's response couldn´t have been positive feedback and good results," says a very competitive yet promising market Bryt Energy's Ian Brothwell, operations director, Dave Cave, chairman, Duncan Forsyth, finance director and Duncan better." The event, which took place at the Lamar. "Our market operations in Brazil environment."­ Dale, Statkraft's vice president for customers and new products in the UK.

26 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 27 CURRENT AFFAIRS POWERTALK

POWERTALK The challenger Our goal is to create a market where Ambitious goals. Rolf In Fjordkraft, there is no doubt about what really matters: Barmen and Fjordkraft are carbon neutrality attracting customers and the customers. Rolf Barmen's goal is to deliver climate-friendly have major plans for further is not only the growth. Fjordkraft's owners power to 40 per cent of Norway's population. (BKK, Skagerak Energi ideal, but the new and Statkraft) wish to lay the foundation for further Knut Fjerdingstad Øystein Klakegg standard. growth and development of the company by listing it ROLF BARMEN on the stock exchange. It is expected that the process will be concluded in 2018.

ROLF BARMEN he power supply company has expe- that it is not left entirely in the hands of rienced fantastic customer growth unfeeling robots. Today's customers expect since its inception in 2001. Now the more than a recorded voice telling them Group is warning its suppliers of to choose between four keys, three times toughT climate requirements as of 2019. If before they are given a chance to talk to AGE: 53 Fjordkraft is to survive and make a profit, someone. the company must offer something custom- "The customer expects to contact us POSITION: ers are willing to pay for. through multiple channels," he says. "Many CEO of Fjordkraft "This is a fact we have to deal with every chat with us to get a quick answer or if they EDUCATION: single day," says Rolf Barmen. "The money just want to get hold of someone to talk to. MBA from the Norwegian we're going to live on tomorrow comes from The challenge is to handle this fragmented School of Economics and the customers we have today." Since becom- picture in a cost-effective manner." Business Administration ing CEO of Fjordkraft in 2013, he follows developments in the market extremely SOLAR POWER What do you say to customers MANAGEMENT close. Under his leadership, the end-user who want to produce their own power from solar EXPERIENCE: Barmen has been company has grown into the second largest panels on their roof? operations manager of in Norway. "We offer to buy surplus power from cus- IKEA Bergen, regional tomers, but today the market is too small director of Telenor MEETING PEOPLE Barmen's recipe for for us to set up a service to deliver solar Telehuset and CEO attracting customers’ attention is to seek panels. We’re waiting to see how the market of Telering, Chess them out and be accessible. The human touch takes shape, and are preparing ourselves to Communication and is still more important than technology. enter it with what we’re good at: marketing, NextGenTel "In addition to building a strong, retail, distribution, facilitation, financing, FAMILY: Married to high-profile brand, old-fashioned selling is insurance and so on. We’re going to look for Charlotte Eriksen important to us," he says. "If we do a good opportunities to take our place in the value Barmen, has four job, we see that the Internet helps us with chain." children Kristoffer (24), sales, but we realise major results when Andreas (21), Helene (9) we run campaigns and set up stands, when But isn't it now that the market is taking off? New and Victoria (7) we meet people face to face – good old-­ operators like Otovo have already delivered around fashioned door-to-door selling!" 1 000 solar power installations. Fjordkraft’s customer base consists of "What they're doing with solar production households, municipalities, private compa- and the concept of neighbour power is very nies and public enterprises. It is so valuable good, but it's doubtful that the majority of

28 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 29 CURRENT AFFAIRS POWERTALK

PEOPLE POWERTALK

JUAN ANTONIO ROZAS, country manager of Statkraft Peru, was recently named one potential customers are going to convert to "My management team's task is to chart of Peru’s top 100 business There are two key words: leader­ship and it. Power is so cheap in Norway that there a clear path for our collective aspirations, executives. The Corporate may only be a few idealists who will try says Barmen. "Our mission is to create the Reputation Monitor (MERCO) cooperation. And the good news: They are compiled the list which was it. I don't think it will have any significant FJORDKRAFT FACTS most attractive power supplier in Norway." both renewable resources. And truly impact on the market over the next three presented in the country's years. Fjordkraft doesn't have to be number TOUGH CLIMATE REQUIREMENTS largest newspaper Gestión. needed for the green shift we are entering. one in this area. But when the time is right, Recently, Fjordkraft surprised the market > Sells power to customers across MINISTER OF TRADE AND INDUSTRY MONICA MÆLAND DURING THE CONFERENCE we'll use our competitive advantage to Norway. In 2017, Fjordkraft also with a clear requirement that the com­ XYNTEO EXCHANGE 2017 IN OSLO, WHERE STATKRAFT HELD A SIDE EVENT really move in. This is our strategy." became a supplier of mobile pany's suppliers must commit to being telephony to private customers across ­carbon neutral by 2019. The initiative is NEW TECHNOLOGY Fjordkraft has a the country. gaining international attention, and the strong awareness of digitalisation and its UNFCCC (United Nations Framework importance for consumers. Fjordkraft is > Fjordkraft is owned 48.85% by Convention on Climate Change) has pub- BKK, 48% by Skagerak Energi and now testing an Enova-funded technology lished an article on the climate requirement 3.15% by Statkraft. In turn, Statkraft that extracts meter data from consumers owns 49.9% of BKK and 66.62% of that has spread on social media. and, using algorithms, calculates how much Skagerak Energi. Trondheim Kraft AS "We see this attention as an acknowledg­ Look to Sweden power customers use for heating cables, is wholly owned by Fjordkraft AS. ment of what we ourselves consider to be a electric vehicle chargers and coffee makers. bold and innovative decision, and an inspi- "We are keenly awareness of the con- ration in our further efforts," says Barmen. THROUGH SYSTEMATIC EFFORTS, Power Generation sumer market, of smart technologies and "Hopefully, the media coverage inspires in Sweden has developed a strong health, safety and environment (HSE) culture from top management to smart homes – and gradually of those who other companies to set the same require- front end technician. This has been observed, and in will produce their own power. Fjordkraft is ment for their suppliers." November the Swedish organisation with more than currently in a good position, but we can't The head of Fjordkraft believes that the big Fjordkraft recommends that suppliers 170 employees was awarded the CEO's HSE award spend a lot of money before we see the impact will come when we see a new type follow three steps towards carbon neutral- for 2017. return on our investment." of battery technology, one that we’re not yet ity: Measure their carbon footprint, reduce The justification for the award included the aware of. their own emissions and compensate for following: "Power Generation Sweden has shown that What about batteries in people's homes? "Then our whole business will be turned their residual emissions. it is possible to create a workplace free of accidents and injuries. Over the last two years the frequency of Is this coming? upside down, but it will probably be some "Fjordkraft wants to create a ­market registered incidents has decreased from 10 to zero, "This is very exciting, but we’re uncertain time before that happens." where carbon neutrality is the new and there have been no serious near accidents since whether today's battery production is envi- standard," Barmen says. "Looking ahead, March 2016." ronmentally friendly enough. The envi- LEADERSHIP Fjordkraft's ambition is to we may also demand that our suppliers' Many good contributions from Statkraft's other ronmental impact of extracting lithium, for create the most attractive power supplier in suppliers be carbon neutral. It's ambi- business areas competed for the HSE award, including example, is considerable, and the question Norway. In 2016, Fjordkraft had a turnover tious, but it will create a domino effect that a tunnel repair project at Kargi in Turkey, an access is how long this technology is going to be of almost NOK 5 billion. The goal is to dou- will exceed all other climate measures. In road project in the Fosen development and the work New job. From left: Thomas Ganåssæter, Eirik Smeplass, Eskil Rønning, Jon Einar Berdahl, Vebjørn Stølan, of the Lyon office in France on security measures for allowed to call itself sustainable. The day we ble in size by 2020. This will require more Fjordkraft, we want this to be an example Iver Myklemyr, Jørgen Nordsether, Åge Bjørge, Stine Mari Murvold, Maiken Wedvik Brendmo, Arild M. Soleim. travelling employees in the event of terrorist attacks. find out that electric vehicle batteries aren't employees, and Fjordkraft is constantly that others can emulate. If suppliers don’t sustainable, we have a huge problem." hiring new people. want to sign up for this, Fjordkraft will use its market influence to find alternative Important suppliers." First day on the job at Fosen recognition. Power Genera- Rolf Barmen thinks it important that tion in Sweden Statkraft is also on board. AN OPERATIONS ORGANISATION of 40–50 years old, have vocational education in receives the "We are committed to finding solutions people was established in connection electrical or mechanical engineering CEO's HSE RECHARGING with an effect that reflects the challenge we with the development of the wind and come from different parts of the award for face. Our goal is to create a market where farm at Fosen. The first nine operators country. 2017. The award helps carbon neutrality is not only the ideal, selected had their first day on the job Now the team is undergoing a As a former professional football highlight the but the new standard. Companies have a in Åfjord, 1 November. It was a young thorough introduction and training. In results of player – having played over 300 ‘A’ series responsibility beyond maximising profits, team that attended a welcome lunch the new year, the team will receive six targeted efforts matches – and alpinist, Rolf Barmen still and a green shift can also provide a green hosted by Statkraft's regional director months of training at the wind turbine on health, safety and the bottom line. Carbon neutrality will be a Svein Ove Slinde, power plant man- manufacturer Vestas in Denmark on finds these sports important when he environment. goes home from his job at Fjordkraft. competitive advantage for Fjordkraft and ager of Norway's wind farms Arild M. the new turbines that will be installed for all those who have the courage to go Soleim, and maintenance manager at Roan in the spring. The group will ahead and set the same requirements," says for Roan wind farm Åge Bjørge. All return in the summer to participate in Fjordkraft's CEO. nine operators are between 20 and 35 the installation and deployment.

30 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 31 CURRENT AFFAIRS PEOPLE

OUR PEOPLE

Statkraft has 3 800 employees,­ and there is always someone changing jobs.

ON THE MOVE

Name: Eivind Torblaa Egil Helmer Evensen planned to work in the oil Position: Managing Director, Fosen Vind DA industry, but was persuaded to attend university in Country: From Turkey to Norway Years in Statkraft: 17 Trondheim. This was the start of a life's work in district heating. Now he helps to warm up large On August 15, Eivind Torblaa took over as Managing Director of Fosen Vind parts of the city, including the famous Nidaros DA, which is owned by Statkraft, Nordic Wind Power DA and TrønderEnergi. He Cathedral. We asked him about … is responsible for the development of six large wind farms in Sør-Trøndelag I am the techni- ment for a Norwegian industrial combination of coincidences. I've in Norway. His previous position was ... the work. cal director in the development country manager for Statkraft in Turkey. company. We had great ambitions, worked in district heating my entire department of Statkraft Varme. but unfortunately the project didn't working life, and earlier this year I We’re responsible for various types deliver the results we expected, or was appointed an honorary member of projects, from the concept phase hoped for. The project failed. At the of our industry association, Norsk EGIL HELMER to an investment decision. The pro- time it was a major disappointment, Fjernvarme. What an honour! EVENSEN jects include everything from new but I learned a lot from it. Among buildings, expansions and acqui- other things, I learned that chal- ... balance. I’m primarily con- sitions of plants, to improvement lenges in life seem major when they cerned with well-being, both at work projects and operational optimisa- happen, but as time passes, they and at home. I’m very enthusiastic Position: Technical director tion for the district heating plants become minor and trivial. The most about my work, which means there is Department: Development in Statkraft Varme. Our head office important thing is to always be hon- an overlap between work and private in Statkraft Varme AS Name: Anne C. Bolle is located in Trondheim. Statkraft est with yourself, your colleagues life. Many of my best friends are work Country: Norway Position: Senior Advisor, Public Affairs Varme owns and operates 10 district and your business partners. colleagues, we're together both on Worked in Statkraft Country: From Norway to Belgium heating plants in Norway and four in projects and at parties. since: Trondheim Energi Years in Statkraft: 22 Sweden. ... the ups. Moving to Trondheim was ­acquired by Statkraft to study at the Norwegian Science ... pure energy. Pure energy is in 2002 Anne's previous responsibilities in ... inspiration. A positive and Technology University (NTNU) sustainable energy production, whether Age: 64 years Public Affairs have been in the areas of attitude, enthusiasm, expertise and turned out to be a life-changing it's hydropower or surplus heat from Education: MSc in climate policy and European regulations innovative thinking inspire me – decision for me. Initially, I wanted industry. The advantage of district heat- ­mechanical engineering for renewable­ energy, with particular both on and off the job. to work for an oil company in ing is that it's an energy-flexible supply in 1976 emphasis on the EU Emissions Trading Stavanger, where I grew up, but a system. This makes it an important part Currently: Recently named System, EU ETS. As she now takes over ... the downs. At the begin- friend convinced me to join him in of the further development of sustain­ as honorary member of the as Statkraft's representative in Brussels, ning of my career, I worked as a Trondheim. I completed my studies, able energy production. district heating industry her main task will be to monitor energy researcher at SINTEF [Foundation for met my wife while I was at uni- association and climate policy processes that affect Scientific and Industrial Research]. I versity, and got a job in Trondheim. the company. was project manager on an assign- It just goes to show how life is a Heidi Bruvik Sæther Ole Martin Wold

Stately customer. More than 30 per cent of the city of Trondheim is heated by Statkraft Varme, including Lerkendal football stadium and Nidaros Cathedral.

32 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 33 THE STATKRAFT SCHOOL SUPPORT SCHEMES TO STIMULATE INCREASED PRODUCTION OF RENEWABLE ENERGY

EU'S EMISSION TRADING SYSTEM (ETS) GOAL FOR REDUCTION OF GREENHOUSE > The EU's goal is to reduce greenhouse gas GAS EMISSIONS FROM INDUSTRY emissions in the EU ETS sectors by 43 per cent from 2005 to 2030. The emission ceiling in AND POWER SECTOR 2005–2030 ETS is being gradually reduced so as to reduce 43% the number of quotas in the market, thus mak- EMISSION ing it more profitable to choose climate-friendly CEILING More solutions. The price is determined by supply and demand, where companies either pur- chase or sell quotas in the market according to € their need to cover their own emissions. CO CO2 > Certain competitive sectors receive some free 2 PURE ENERGY quotas. CO 2 € > Current quota trading period runs from 2013 BUY to 2020. Negotiations on a revision of the CO 2 system by 2030 recently concluded, and the The energy sector accounts for a significant portion of global greenhouse gas formal decision is expected shortly. emissions. Emissions trading, green certificates and guarantees of origin are SELL some of the schemes that stimulate and guarantee production from renewable sources. What are they exactly?

GUARANTEES OF ORIGIN Sissel Fantoft Mona Holm > The guarantee of origin scheme in the EU Renewable Energy Directive provides consumers with an opportunity to signal a preference for purchases of renew­ able energy. By purchasing power with a guarantee of origin, consumers contribute everal instruments are being used "The system sets a ceiling on emissions in a an additional payment to producers of to ensure a faster transition to geographic area so that they are kept at an electricity from renewable sources. renewable energy. "The work is acceptable level. The EU has set a goal that > A guarantee of origin is a financial con- proceeding in two steps: step one emissions from the energy and industrial firmation that, at a given power plant, as Sis to achieve a switch from 'dirty' power sector (EU ETS) must be reduced by 43 per much power is produced from renewable sources as is purchased. The guarantee generation, for example from coal, to power cent from 2005 to 2030." of origin says nothing about the power the generation from renewable sources like Certain sectors are granted free quotas individual consumer physically receives. solar, wind and water," explains Lars Ragnar on order to ensure competitiveness. Solberg, advisor in Energi Norge. "Step two "What the economists who designed is to get consumers to use the clean energy." the emissions trading system had in mind Solberg is a social economist with a pro- was that those who have the highest cost LARS RAGNAR SOLBERG fessional background in power trading. He for reducing emissions can buy the quotas is an advisor in Energi believes Norway is in a fortunate situation they need," says Solberg. "Companies that Norge. The interest and compared to many other countries: "We’ve have the opportunity to restructure their employers' organisation offers a series of courses already completed step one by investing production can do so to reduce their quota on the electricity market, ELECTRICITY CERTIFICATES in hydropower from waterfalls and fjords needs. They can also sell their quotas on power grid and renewable > In order to increase production of renewable right from the start," he says. "That's why the market. Through the market mech- energy production. energy, Norway and Sweden agreed on a com- we’re ahead of the pack, and Statkraft is anisms and price signals, the system mon market for electricity certificates in 2011. one of the leaders in the field." promotes cost-effectiveness, production of energinorge.no The goal is a total renewable development renewable energy and reduction of green- in the two countries of 28.4 TWh by the end PROMOTES TRANSITION Among the house gas emissions." of 2021. Power producers who invest in renewable pow- many different schemes established to "Part of the problem in the quota mar- > er generation can receive certificates that can stimulate and guarantee increased power ket has been too much supply and hence be sold in a market. The electricity certificates generation from renewable sources, Energi low prices," he points out. The supply of ensure profitability. € Norge points to the EU's emissions trading quotas is predefined and is not affected by > Demand is ensured because power suppliers system ETS, electricity certificates or what fluctuations in the market. and certain power customers are obliged to are known as green certificates, and guar- purchase electricity certificates. The cost is antees of origin. "We believe ETS is Europe’s REGIONAL COOPERATION The system of included in the electricity bill to the consumer, most important tool for cutting greenhouse electricity certificates is a joint Norwegian- who ultimately finances the scheme. gas emissions," says Solberg. Swedish initiative. "Power producers

SOURCE: ENERGI NORGE

34 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 35 THE STATKRAFT SCHOOL GOOD NEIGHBOURS KARGI

­investing in renewable power generation consume comes from a renewable energy have the right to receive electricity certifi- source, because electricity from many cates for 15 years, and power suppliers are Emissions by sector different sources flows into the same obliged to purchase certificates for a given in Europe market," says Solberg. "Imagine a bathtub share of the power supply," he explains. filled with water from different sources Energy is by far the largest sector for "Trading in certificates takes place on the climate emissions. Effective schemes to and then mixed. When drained it's impos- NASDAQ stock exchange, among other promote the production of renewable sible to say exactly which source the water marketplaces, where the producers sell to ­energy are therefore very important in came from. Similarly, it's difficult to say the suppliers. Norway and Sweden have had reaching climate goals. Together, the ETS which power source is used to produce the a common market since 2012." sectors account for 51.3% of emissions. electricity in your sockets. If you as a cus- After 2021, new projects in Norway will tomer buy a guarantee of origin, you can at not receive certificates, while the Swedes 3 % least say that you're paying for renewable wish to stimulate increased renewable 0,2 % power generation and use the documenta- 3,2 % production until 2030. The system will then 11,3 % tion in your environmental accounts." continue until 2045, but the quota require- "The thinking behind this is sound ment will not increase after 2030. 11,5 % 29,3 % and important," he emphasises. "Finding "The large power surplus weighed schemes that increase the share of power ­heavily when Norwegian politicians generation from renewable sources is an decided to cancel the subsidies, while the important part of the solution to climate Swedes are more uncertain about the future change. But the tools used must be refined when they will eventually shut down their and further developed. We simply have Mutual benefit. As part of an environmental programme to raise awareness about recycling, schoolchildren from Osmancik collected paper and plastic. Delivering it to the nuclear power," says Solberg. no choice but to try things out as we move recycling station provided revenue for the school and the pupils were also rewarded with used PCs from Statkraft. forward." 19 % IMPORTANT PART OF SOLUTION A guarantee of origin serves as evidence AUCTIONS TAKING OVER Solberg 3 % that the power is produced and delivered to 19,5 % also points out that experiences of poor the power grid from a specified power plant market exposure and overcompensation based on renewable energy. All EU and EEA in different renewable energy support Recycling knowledge Energy countries must have a documentation sys- systems have led most countries in Europe Industry ETS tem for power originating from renewable to shift to different auction models where energy sources. By purchasing a guarantee, International aviation producers must submit bids and compete Paper, plastic and other forms of waste in reservoirs is a constant challenge and customers can express their preference for Transport on price. a constraint on hydropower plant operations. In Turkey, a cooperation project with power from renewable sources and signal Housing and commercial buildings The European Commission's local schools had positive spillover effects. that production of this type of power should Agriculture Directorate General for Competition has increase. There are different prices for Waste management been the driving force behind this. The different types of renewable energy, and the International shipping winning bids in auctions in Germany and Johan Tingulstad Bahadir Sezegen revenues benefit the power producers. Other the UK in recent years show that support "It's difficult to provide consumers for renewable energy is now dwindling

with a guarantee that the electricity they SOURCE: EUROPEAN ENVIRONMENT AGENCY, TALL FRA 2014 significantly. he rubbish that accumulates in the reservoir of KARGI and recycling, I am deeply impressed by the efforts Statkraft's Kargi hydropower plant was becom- and commitment from the school children and their ing a major problem. Employees spent many administration," says Bahadir Sezegen, who coordinates OTHER SUPPORT SCHEMES FOR RENEWABLE ENERGY hours removing waste from the debris filter on environmental and social issues for Statkraft in Turkey. theT plant's water intake. The solution was to involve the The Kargi hydro- power plant is local community. In the spring of 2017, Kargi personnel SUSTAINABLE HANDLING OF WASTE The initiative CfD RECs I-REC REGO situated by the started a campaign to achieve a sustainable and long- Kizilirmak River continued even without the computer incentive from Contracts for Difference Renewable Energy This is an international Renewable Energy term solution to the waste problem. It was decided to Statkraft, as the local schools increased and expanded Introduced in the UK in 2014 and replaces the British Certificates standard based on the Guarantees of Origin in the districts of focus on increasing knowledge and awareness in the their efforts. In fact, the schools receive welcome Renewable Obligation Certificate (ROC) for new projects The United States has guarantee of origin This UK system for Osmancik and from 2017. Support contracts are awarded through a number of certificate systems in Europe and implementing guarantees local community regarding waste management, as well Kargi in northern income from all paper and plastic waste delivered for a­­uctions, and will reduce risk and cost of investing in low- schemes that guarantee North America and is of origin shows the as, on immediate and concrete measures. Turkey. After four recycling. The Kargi power plant has in turn reduced the carbon energy companies by marking up the power price that the electricity used in countries that percentage of an years of construc- debris flowing into the Kizilirmak River and on to the tion the plant was when it falls below a certain level. Thus, the producer is generated from do not have their own electricity supplier’s WIN-WIN In close collaboration with local authori- reservoir. receives a fixed total electricity price per MWh for the next a renewable energy guarantee schemes for energy that comes from commissioned in ties, local schools were chosen for a pilot project where the spring of 2015. "This pilot project will not lead to a clean ­reservoir 15 years. When the market price is lower, the company source, including Green suppliers of renewable renewable sources. every tonne of paper and plastic waste collected was overnight, but we have put into place a simple receives money from a fund which suppliers of power to Tags, Renewable Energy energy, primarily in Asia, The company Kargı rewarded with a used and recycled Statkraft computer. ­system for waste handling which ultimately will end users must pay into. When the price is higher, the Credits, Renewable Latin America and Africa. Kızılırmak Enerji AS producers pay back to the same fund. Electricity Certificates In 2016, Statkraft was Not long after the campaign was kicked off, 10 tonnes is wholly owned by educate ­people, improve the local environment and and Tradable Renewable the first I-REC provider in of waste were collected and an impressive level of Statkraft. help Statkraft reach its objective of less waste flow- Certificates. Brazil and India. enthusiasm created. "Knowing the general challenges ing into the reservoir. I’m proud to be part of this," we face in Turkey with regards to waste management says Sezegen.

36 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 37 GOOD NEIGHBOURS NEDRE RØSSÅGA

Return of the salmon

When the Røssåga watercourse was developed in the 1950s, parts of the river were left dry and overgrown. Now the water and the salmon are back.

Jenny Bull Tuhus Henrik Fredriksen, Tine Poppe, Bjørn Grane

hen Nedre Røssåga power plant in Hemnes Municipality in Nordland County needed rehabilitation, Statkraft decided to build an additional power plant, New Nedre Røssåga. W"This is a good example of a rehabilitation of an old power plant providing opportunities to reduce negative environmental impact," says Bjørn Grane, environmen- tal coordinator in Statkraft. "For the original Røssåga development, the draining of Sjøforsen was undoubtedly one of the most controversial." The "Sjøforsen" stretch of the Røssåga River has been restored. The water is back and the salmon have good spawning areas, without affecting power generation.

CHALLENGES The 650-metre-long stretch of the river was originally an important spawning and living area for the salmon. After the hydropower development in the 1950s, water flow was greatly reduced. Vegetation and forest took over. "The extensive restoration project has not only brought back the water and the salmon, the restoration also meant that overgrown areas were reopened and made accessible for hikers with estab- lished trails," says Grane. "In addition, comprehensive measures have been taken to control flooding."

CRUCIAL Gry Elly Fordelsen is one of many who appreciate the rehabilitation of the river. She is the general manager and owner of Korgen Camping and a member of the Røssåga River Business Association. Satisfied salmon. Both the fish and the anglers who catch them appreciate the improved conditions for salmon in Sjøforsen. Stocking of salmon will still be important for maintaining the fish population in the river. Benjamin Fredriksen with a fine catch a little further down the river. "In this location we have hosted salmon fishing folk for

38 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 39 GOOD NEIGHBOURS NEDRE RØSSÅGA

Statkraft earns a lot from our river, so it's natural that the company 2 3 contributes with environmental measures. At the same time, they deserve credit for what has been a major improvement, both visually and through the monitoring being done by a fish biologist.

GRY ELLY FORDELSEN, GENERAL MANAGER AND OWNER OF KORGEN CAMPING AND A MEMBER OF THE RØSSÅGA RIVER BUSINESS ASSOCIATION

5

1 4 1 | Happy hikers. The project has installed hiking paths to make the river more accessible. 2 | Effective. Bjørn Grane, environmental coordinator in Statkraft, is looking forward to the excellent results of the measures. 3 | Pleased. Gry Elly Fordelsen, general manager of Korgen Camping is pleased with the rehabilitation, but will be following developments closely in the future. 4 | Flood protection. The structures along the shoreline are covered with natural stone to blend into the landscape. 5 | Good flow. The water is back in Sjøforsen.

almost 200 years, from the British 'Salmon SPECIAL DESIGN Bjørn Grane and the speed. This threshold also ensures ade- Lords' who travelled here in the 1800s to Statkraft team resurrected an old idea when quate water levels when production in the today's camping tourists," she says. "The life the new power plant was being planned. power plant varies. To create good spawning in the river is absolutely crucial to us." By placing the new outlet right up under areas, we aerated the gravel in the river and Fordelsen gets positive feedback from Sjøforsen, they could direct water back to removed sand and sludge. Good living areas her guests every day regarding the improve- this stretch of the river. The outlet has been for young fish were created by adding large ments. "There've been some difficult years placed in a way that ensures acceptable amounts of rock." of construction work, but now it has become water flow. very nice," she says. "Every day we get Freshwater biologist Øyvind Kanstad GOOD RESULTS The project has carried compliments from anglers and other camp- Hanssen was added to the project to ensure out several measurements of life in the river ing tourists, and the area has become very a design that would be beneficial for the before and after the implementation of the popular with locals too. The hiking trail and salmon. environmental measures. The first fish -bio planting are a great finishing touch. The river "There were several challenges related logical studies in the river were carried out has become very accessible. Now we are to the rehabilitation of the river," says the a few months after the New Nedre Røssåga looking forward to the salmon fry growing biologist. "We had to provide enough water power plant was commissioned in July 2016. to be nice and big. You have to have a long- so that the fish didn't risk being stranded. Measurements showed that young salmon term perspective, because it will take many At the same time, it was important that the had already began using the new stretch of years before we really see the results of the water speed did not get too high, being so river. rehabilitation." close to the outlet from the power plant." "We saw the effect immediately," says She praises Statkraft for the initiative and The solution was to divide the water- Kanstad Hansen. "During a spawning survey the work that has been done. course and create two zones for the water in the autumn, 40 per cent of all spawning "Statkraft earns a lot from our river, so it's fl ow. fish in the river were found in Sjøforsen, natural that the company contributes with "We made a motorway for the water where before there were hardly any spawn- environmental measures," says Fordelsen. on one side of the river and a sidewalk ing fish or young fish." "At the same time, they deserve credit for for slower traffic on the other side," says He believes it is important that power what has been a major improvement, both Kanstad Hanssen. "We slowed the water by companies take responsibility for the visually and through the monitoring being laying out a number of groups of rocks, and ­environment in regulated watercourses. done by a fish biologist." built a threshold that helps reduce water "As a society, we know more and consider

40 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 41 GOOD NEIGHBOURS NEDRE RØSSÅGA

Statkraft has operations in more than 20 FRANCE ­countries. One of them is STATKRAFT NATION presented in each issue.

other criteria than we did during the great With increased water levels in the river it FRANCE hydropower developments in the 1950s has also been important to prevent flood and 1960s," says the freshwater biologist. damage. "Therefore, I think this could be a model to The extensive "Extensive safety measures have been POPULATION: 67.5 million

be followed in other situations. The restora- implemented," says Grane. "Several major : SHUTTERSTOCK PHOTOS CAPITAL: Paris tion was not mandated by the government restoration project structures along the shoreline are in place. SYSTEM OF GOVERNMENT: authorities. Statkraft started and carried out These are covered with natural stone to Constitutional republic has not only brought PRESIDENT: Emmanuel Macron the project on its own initiative. blend into the landscape." LANGUAGE: French back the water and The restoration of Sjøforsen has clearly FLOOD CONTROL The project has taken been an extensive process. into account that unforeseen things can the salmon, the "Overall, this environmental measure happen. restoration also meant is one of the largest of its kind in Norway," POWER MARKET "We have built connections in the outlet says Grane. "It's very satisfying that the tunnels between the old and new power that overgrown areas environmental conditions in Sjøforsen have plants that ensure safe water distribution were reopened and changed from very bad to good. For Statkraft to the newly restored section of the river it's also extremely important that one of the France is the second-largest hydropower pro- regardless of the operating status of the made accessible for biggest environmental challenges at Nedre ducer in Europe, generating around 65 TWh. Hydropower accounts for 13 per cent of total power plants," says Statkraft’s environmen- Røssåga power plant has been significantly hikers. electricity production in the country and is the tal coordinator Bjørn Grane. "Next year an reduced. It is a good example of the fact that most important source of renewable energy. automatic diversion valve will be installed, unwanted environmental conditions from BJØRN GRANE, ENVIRONMENTAL COORDINATOR IN STATKRAFT The hydropower sector employs 20 000 which will deliver water to the river in the previous power developments are largely people. France derives 75 per cent of its event of a shutdown of the power plants." reversible." electricity from nuclear energy. Renewable energy sources, including hydropower, account for 18 per cent. The remainder comes from thermal power plants based on fossil fuels. The share of electricity from renewable sources­ has increased in recent years.

DID YOU KNOW The Vefsna River given a clean bill of health STATKRAFT IN FRANCE

fter nearly 35 years with the infa- parties, the salmon parasite has now been Statkraft France was established in 2009. The employees at the Lyon project office work mous salmon parasite Gyrodactylus eliminated. Statkraft has been, and will mainly on Statkraft's tenders in connection Salaris, the Vefsna and eight smaller continue to be for some years to come, an with the renewal of French hydroelectric rivers in the area were recently given important contributor to the rebuilding of licences in the French Alps, Massif Central aA clean bill of health from the Norwegian the salmon population in the Vefsna River by and the Pyrenees. In addition, Statkraft Food Safety Authority. The development of supplying roe from the gene bank at Bjerka in > FRANCE’S ENERGY TRANSITION ACT aims to promote France is supporting with finding market the Røssåga watercourse in Nordland County Nordland County and funding fish biological sustainable economic growth and create sustainable jobs. partners for power purchase agreements. in the 1950s, is the background for Statkraft's studies that document the effect of this work. Planned measures will boost the gross domestic product Three agreements have already been by 0.8 per cent by 2020 and by 1.5 per cent by 2030. signed. Statkraft currently has no physical long-term involvement in this situation. In "We already see very positive results in the power generation activities in France, but is 1960, the company was granted permission salmon population in the Vefsna River, which > FRANCE is the most popular tourist destination in the working on becoming a long-term partner in to transfer water from the upper parts of is one of the most important salmon river world, according to the UNWTO. world tourism organisation. renewable energy. the Vefsna River to Lake Røsvatn for power systems in Norway, with a salmon-bearing­ 129 > FRANCE is the only country in the world to exercise generation at two hydropower plants, Øvre stretch of 164 kilometres," says Sjur ­sovereignty over territories spread across three oceans Røssåga and Nedre Røssåga. Among other Gammelsrud, senior environmental specialist 129 GW is the installed capacity in and two continents. France, providing an annual production things, this led to an order being issued in in Statkraft. > THE GASTRONOMIC MEAL OF THE FRENCH is listed EMPLOYEES of around 550 TWh. 1966 to stock 15 000 salmon fingerlings each Arne Lyse, project manager for wild on the UNESCO Intangible Cultural Heritage List. year. Just over ten years later, the dreaded salmon in the Norwegian Hunting and THE LOIRE is France's longest river. It stretches ­parasite was discovered in the Vefsna River. Fishing Association, believes that the clean > for 1 006 kilometres and has a catchment area of Statkraft's project office in Lyon has six Most of the young salmon died and the bill of health for the rivers is very important. 117 356 square kilometres. employees.

salmon catch was severely reduced. VEFSNA REGION FORBERGSKOG / GAUTE PHOTO: "For wild salmon in Norway, this is some Thanks to extensive control, re-establish­ Good news. The clean bill of health is good news of the most important, positive news for many ment and monitoring efforts involving many for salmon anglers. years, maybe decades," he states on njff.no.

42 STATKRAFT NO 2 2017 NO 2 2017 PEOPLE & POWER 43 @ho_farstad Autumn at Smøla wind farm #høst #autumn #regnbue #rainbow #sologhagl #utpåtur #turansomtælle

Minister of Trade and Industry Monica Mæland and Innovation Norway CEO Anita Krohn Traaseth at Statkraft and Innovation Norway's conference "Norway as a lab for a green future."

NORWAY WILL BE GREENER, BETTER AND MORE INNOVATIVE, THANKS FOR ENGAGED CONVERSATIONS! @InnovasjonNorge @KrohnTraaseth @NFdep @Statkraft

@BEngesland

@staasmyr #statkraft #powerplant #runner @staasmyr #svartisen #work #statkraft #glacier #STATKRAFT CREATES PASSION

Keep tagging your photos on Instagram with #Statkraft. We will select a few for the next issue of People and Power.

@marimuan #sliten #syra #tikkemothelg #statkraft @einarfrasauda #Jondal #Folgefonna #work @arve171 #statkraft #sprekkontroll #stillasbygging