ACCESS FOR GENERAL CUSTOMERS WITH INFORMATION DISABILITIES
May/2018
All Metra diesel trains have at least one www.metrarail.com fully accessible rail car. These cars are Passenger Services equipped with a wheelchair lift, an accessible 312-322-6777 seating area and scrolling LED signs that Weekdays 8 a.m. to 5 p.m. ALL convey information for deaf/hard of hearing Elevator Status Hotline passengers. On Metra’s Electric District, all 312-322-6925 rail cars are accessible. REGIONAL TRANSPORTATION AUTHORITY ABOARD • RTA Headquarters: 175 W. Jackson Blvd, • Of Metra’s 240 plus stations, nearly 80% are fully or partially accessible. This represents 96% Suite 1650, Chicago, IL 60014 of all Metra’s system wide boardings. 312-913-3200
• At all downtown terminals, there is audible • RTA Travel Information Center: 836-7000 departure and track location information to Daily 6 a.m. to 7 p.m. (Any local area code) assist blind and visually impaired passengers. There is automatic audible stop calling on all • RTA Customer Service- Reduced Fare and trains and audible train arrival announcements at Ride Free Programs: 312-913-3110 all outlying stations. • Mobility Services Helpline - (ADA • Customers with mobility devices and service animals are welcome on all Metra lines. Paratransit Certification Program and Travel Training Program): 312-663-4357 Metra station staff and on-board personnel are trained to provide helpful, courteous service to CTA customers with disabilities. To access CTA schedules, maps, get Ventra information, read about CTA news, make STATION DESIGNATIONS comments and even order gifts, visit SYSTEM MAP Accessible stations meet all standards related to full transitchicago.com. accessibility. This includes ramps, elevators, signage, restrooms and tactile edge on platforms. CTA Customer Service: 1-888-YOUR-CTA FOR (1-888-968-7282) weekdays 7 a.m. to 7 p.m. Partially Accessible Stations meet most TTY 1-888-CTA-TTY1 (1-888-282-8891) or accessibility standards. Customers with mobility [email protected] CUSTOMERS WITH devices will be able to access platforms and board their trains at these stations. PACE DISABILITIES Non-Accessible Stations are usually elevated and Most Pace bus routes connect with Metra and only have stairs to reach the platforms. They are not CTA service. For schedules and fares, visit modified with elevators or ramps. PaceBus.com or call 847-364-PACE (7223). UP-N
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T Accessible Station ILLINOIS / WISCONSIN STATE LINE NCS Kenosha Partially Accessible Station McHENRY LAKE Antioch Winthrop Harbor Non Accessible Station Zion MD-N Lake Villa UP-NW Fox Lake Harvard Ingleside Round Lake Beach
Long Lake Washington St. NORTH Waukegan SECTOR McHenry Round Lake (Grayslake) Grayslake Prairie Crossing UP-NW Union Pacific Northwest Line North Chicago Prairie Crossing Chicago (OTC) to Harvard and McHenry Great Lakes N Woodstock Libertyville MD-N Milwaukee District North Line Lake Bluff Chicago (Union Station) to Fox Lake Mundelein Lake Forest LAKE NCS North Central Service Crystal Lake Chicago (Union Station) to Antioch Cary Lake MICHIGAN Pingree Rd. Vernon Hills Forest Fort Sheridan Prairie View Highwood UP-N Union Pacific North Line Fox River Grove Highland Park Chicago (OTC) to Kenosha, WI Buffalo Grove Deerfield Ravinia Barrington Braeside Lake Cook Des Plaines Wheeling Rd. Glencoe Morton Grove COOK O'H Dee Road Northbrook Hubbard Woods are Palatine Trans Park Prospect Winnetka Heights N. Glenview Indian Hill fer Ridge Edgebrook Arlington Park Kenilworth Arlington Heights Glenview Wilmette Central St. (Evanston) Edison Park Forest Glen Mt. Prospect Golf Rosemon Norwood Park Cumberland Davis St. (Evanston) t Main St. (Evanston) Schiller Park Gladstone Park Mayfair Jefferson Park Rogers Park Franklin Par Irving MD-W k k r Park
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Grayland River Grove Elmwood Park so n Mont Clare
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