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Annual Report 2009–10

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Annual Report 2009–10 CITY OF MELBOURNE ANNUAL REPORT 2009–10 City of Melbourne Annual Report 2009–10 TABLE OF CONTENTS Purpose of this annual report ................................................................................. 3 Measuring performance................................................................................................... 3 City of Melbourne Vision, Mission and Values ...................................................... 5 Vision................................................................................................................................. 5 Mission.............................................................................................................................. 5 Values................................................................................................................................5 Realising our vision ......................................................................................................... 6 Message from the Lord Mayor ................................................................................ 7 Message from the Chief Executive Officer............................................................. 8 Spotlight on Lean Thinking and community engagement.................................... 9 Lean Thinking................................................................................................................... 9 Community engagement ................................................................................................. 9 Some highlights for the year................................................................................. 11 PART ONE – AN OVERVIEW OF THE CITY OF MELBOURNE ............................ 15 Melbourne, Australia.............................................................................................. 16 Melbourne, the place...................................................................................................... 16 Melbourne, the people ................................................................................................... 17 Melbourne facts and figures ......................................................................................... 17 Melbourne stakeholders ................................................................................................ 17 Melbourne City Council ......................................................................................... 18 The council’s role........................................................................................................... 18 Councillors’ profiles....................................................................................................... 19 The council’s decisions................................................................................................. 22 Corporate governance ........................................................................................... 24 City of melbourne, the organisation..................................................................... 32 Organisational profile .................................................................................................... 35 Awards ............................................................................................................................ 40 Events.............................................................................................................................. 41 PART TWO – OUR PERFORMANCE ..................................................................... 43 City of Melbourne performance ............................................................................ 44 Goal one – A city for people.................................................................................. 45 Goal two – A creative city...................................................................................... 51 Goal three – Economic prosperity........................................................................ 54 Goal four – A knowledge city ................................................................................ 57 Goal five – An eco-city........................................................................................... 59 Goal six – A connected city................................................................................... 66 Goal seven – Lead by example ............................................................................. 68 Goal eight – Manage our resources well.............................................................. 70 City of Melbourne 2009–10 Performance Statement........................................... 73 Performance against Key Strategic Activities (KSAs)................................................ 73 Best value ....................................................................................................................... 99 Victorian Local Government Indicators ..................................................................... 102 About the Global Reporting Initiative................................................................. 103 GRI content table.......................................................................................................... 104 PART THREE – FINANCIAL STATEMENTS........................................................ 106 2 City of Melbourne Annual Report 2009–10 PURPOSE OF THIS ANNUAL REPORT This annual report documents the City of Melbourne’s performance over the 2009–10 financial year against the eight goals of Council Plan 2009–13 and the 2009–10 Annual Plan and Budget. It includes issues that impact on the sustainability of our municipality and our organisation and outlines our sustainability performance. The report comprises three main parts. The first part provides an overview of the City of Melbourne and the communities we serve (see page 15). The second part includes highlights of our performance against the Council Plan 2009–13 goals and details of our performance against the key strategic activities of the 2009–10 Annual Plan and Budget (see page 43). It also outlines our performance against strategic and global reporting indicators. The third part includes our financial statements (see page 107). As part of our commitment to environmental sustainability, the City of Melbourne has printed a summary-only version of the annual report. The full annual report is available online at www.melbourne.vic.gov.au or by contacting 03 9658 9658. The annual report meets our obligations under Section 131 of the Local Government Act 1989 (Vic) and the requirements of the Global Reporting Initiative (GRI) framework for sustainability reporting. Measuring performance Success is measured by our performance against the goals of our Council Plan 2009–13 which align directly with the goals of the Future Melbourne Community Plan. Future Melbourne’s ambitious goals inspire us to improve the liveability and sustainability of our municipality. The Annual Plan and Budget 2009–10 set the actions and results for the financial year. Strategic indicators have been set to monitor progress against our Council Plan 2009–13 and performance against these indicators is outlined within the second part of this report. The United Nations Global Compact The City of Melbourne was the first local government in the world to align with the United Nations Global Compact’s 10 guiding operational principles covering human and labour rights and environmental protection. The City of Melbourne takes a collaborative approach to addressing the social, environmental and economic challenges facing our municipality and continues to support the development of the United Nations Global Compact Cities Program. Sustainability reporting Melbourne is a recognised leader in the field of environmental sustainability. We aim to improve the sustainability of the municipality’s building stock, reduce carbon emissions, develop ways to capture, store and deliver potable water, better manage and improve the disposal of waste, and respond to the potential effects of climate change. We follow the Global Reporting Initiative’s sustainability reporting guidelines, which provide a framework to measure, track, report on and compare economic, environmental and social performance. The Global Reporting Initiative (GRI) is an independent program that provides one of the world’s most widely used standards for sustainability reporting. The GRI index (see page 105) shows where we have reported against the GRI’s sustainability guidelines in this document. 3 City of Melbourne Annual Report 2009–10 We want your feedback Residents, ratepayers, businesses, visitors, staff, partners and collaborators, sister cities, government departments and community agencies are all affected by the City of Melbourne’s decisions. To improve our reporting on our performance, we are keen to hear your thoughts on this annual report. For more information and to provide feedback, please visit www.melbourne.vic.gov.au or phone us on 03 9658 9658. 4 City of Melbourne Annual Report 2009–10 CITY OF MELBOURNE VISION, MISSION AND VALUES Vision The City of Melbourne will strive to achieve the community’s vision of a bold, inspirational and sustainable city. Mission The City of Melbourne will strive to achieve the community’s vision of Melbourne as a bold and inspirational and sustainable city by: • Making Melbourne great for people to live in and visit • Achieving the creative potential of the city • Protecting and strengthening the city’s economic prosperity • Making Melbourne a recognised knowledge city
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