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Subject: Performance of Domestic Airlines for the Year 2018. Traffic

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Subject: Performance of Domestic Airlines for the Year 2018. Traffic Subject: Performance of domestic airlines for the year 2018. Traffic data submitted by various domestic airlines has been analysed for the month of Dec 2018. Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan-Dec 2018 were 1389.76 lakhs as against 1171.76 lakhs during the corresponding period of previous year thereby registering a growth of 18.60% (Ref Table 1). 1600.00 Growth: YoY = + 18.60 % 1389.76 MoM = + 12.91 % 1400.00 1171.76 1200.00 1000.00 800.00 2017 600.00 2018 400.00 Pax Carried (inLakhs) Pax 200.00 112.42 126.93 0.00 YoY MoM Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Dec 2018 are as follows (Ref Table 2): 95.0 92.7 91.1 88.9 88.8 90.0 88.5 87.6 87.0 86.5 85.7 84.9 85.0 83.1 82.1 81.2 80.9 80.3 78.8 78.6 80.0 78.5 Pax Pax LoadFactor (%) 75.0 70.0 Air India Jet JetLite Spicejet Go Air IndiGo Air Asia Vistara Trujet Airways Nov-18 Dec-18 * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Dec 2018. 1 The passenger load factor in the month of December 2018 has increased compared to previous month primarily due to the ongoing tourist season. Cancellations The overall cancellation rate of scheduled domestic airlines for the month of Dec 2018 has been 0.66%.Airline-wise details of cancellations are as follows: AI 2.40 Trujet 1.07 Spicejet 0.72 JetLite 0.50 IndiGo 0.45 Jet Airways 0.26 Air Asia 0.09 Go Air 0.04 Vistara 0.00 0.00 10.00 20.00 30.00 40.00 50.00 60.00 70.00 80.00 90.00 100.00 Cancellation Rate (%) * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Dec 2018. Various reasons of cancellations are indicated below: Conse/Misc Operational 17.8% 15.1% Commercial 2.0% Technical 28.1% Weather 37.0% 2 Passenger Complaints during the month During Dec 2018, a total of 803 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of Dec 2018 has been around 0.63. The airline-wise details are as follows: Air India (dom) 1.6 Jet Airways+Jetlite 1.3 IndiGo 0.5 Go Air 0.2 Air Asia 0.2 Trujet 0.2 Spicejet 0.2 Vistara 0.1 0.0 0.5 1.0 1.5 2.0 No. of Complaints/10,000 Pax * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Dec 2018. Various reasons of passenger complaints are indicated below: Catering Fare Others Staff Behaviour 0.0% 0.5% Refund 6.1% 4.6% 2.2% Disability 0.1% Flight Problem 30.0% Customer Service 32.5% Baggage 23.9% 3 The reason for complaint as percentage compared to the previous month is as follows: 40.0 35.4 35.0 32.5 31.8 31.0 30.2 30.0 30.0 23.9 25.0 23.9 21.8 20.0 15.0 10.0 6.1 5.2 5.2 4.6 4.6 3.6 2.8 5.0 2.7 2.2 0.7 0.5 0.5 0.3 0.1 0.1 0.0 0.0 0.0 0.0 Fare Refund Flight Baggage Customer Disability Staff Catering Others Problem Service Behaviour Oct-18 Nov-18 Dec-18 Airline-wise status of redressal of complaints is given at Table – 4. Compliance of Route Dispersal Guidelines Airline-wise Compliance of Route Dispersal Guidelines during the month of Dec 2018 is given in the following table. ASKM Deployment (%) of Category I Airline Cat III Cat IIA Cat II Air India + Alliance Air 106.8 1.40 29.4 Jet Airways + JetLite 55.7 1.34 23.6 Spicejet 118.0 1.15 36.5 Go Air 92.9 1.41 30.5 IndiGo 163.5 1.37 37.0 Vistara 37.4 1.11 17.3 Air Asia 201.3 1.64 79.6 Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I) Category II - 10% Category IIA - 1% Category III - 35% 4 On-Time Performance (Scheduled Domestic Airlines) On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of Dec 2018 is as follows: OTP at Four Metro Airports Go Air 83.0 Spicejet 77.9 Vistara 77.7 IndiGo 72.3 Jet Airways+JetLite 69.7 Air India (Dom) 61.1 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Airport-wise On-Time Performance of scheduled domestic airlines complying with Route Dispersal Guidelines is as follows: Air India (Domestic) DEL 68.6 BLR 67.3 HYD 61.0 BOM 45.5 0.0 20.0 40.0 60.0 80.0 OTP (%) 5 Jet Airways + JetLite BLR 80.8 HYD 76.1 DEL 68.6 BOM 66.2 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Spicejet BLR 80.6 HYD 80.5 DEL 80.4 BOM 67.3 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 6 Go Air HYD 91.6 DEL 90.1 BLR 83.3 BOM 71.1 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) IndiGo DEL 83.4 HYD 75.5 BLR 68.0 BOM 57.7 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 7 Vistara HYD 91.2 DEL 82.3 BLR 79.0 BOM 51.9 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to ‘Reactionary’. Wx 3% Airport 4% ATC 17% Misc 1% Pax 2% Ramp 1% Reactionary 62% Tech 3% Ops 7% 8 in the highestfarebucket on select sectors is 20 asfollows: Earned&Revenue Seats Sold Highest in Fare Bucket The revenue earned and the number of seats sold by scheduled private airlines 20.0% 30.0% 40.0% 50.0% 10.0% 10.0% 20.0% 30.0% 40.0% 50.0% 0.0% 0.0% 0.78% 0.21% 1.41% 0.51% 1.04% 0.21% 0.54% 0.18% 3.94% % % Revenueof Earned in Highest fare bucket 1.07% 2.06% 0.75% 1.60% 0.39% % Seatsof in Sold Highest fare bucket 1.02% 0.29% 1.06% 0.30% 1.08% 0.30% 3.09% 0.70% 3.27% 0.85% 0.81% 0.28% 1.18% 0.36% Air India Nov Nov-18 1.64% 0.38% 2.81% - 0.74% 18 1.13% 0.33% 2.15% 0.71% Dec Dec-18 0.43% 0.15% 1.78% 0.60% - 18 0.78% 0.28% 7.03% 3.21% 1.84% 0.56% 3.67% 0.96% 0.96% 0.25% 1.31% 0.39% 1.30% 0.38% 1.67% 0.55% 3.63% 1.87% 4.38% 2.31% 2.23% 1.02% 2.47% 1.69% 8.53% 2.30% 2.56% 0.81% 5.66% 2.13% 1.00% 0.45% 1.79% 0.59% 4.01% 1.67% 9 12.0% 15.0% 12.0% 15.0% 0.0% 3.0% 6.0% 9.0% 0.0% 3.0% 6.0% 9.0% 0.83% 0.46% 1.47% 0.72% 0.00% 0.00% 0.00% 0.00% 1.63% 0.62% 0.70% % Revenueof Earned in Highest fare bucket 0.41% 0.87% 0.55% % Seatsof in Sold Highest fare bucket 1.03% 0.55% 1.26% 0.77% 2.20% 1.10% 8.59% 2.74% 9.56% 3.41% 0.61% 0.33% 0.99% 0.49% Jet Airways Nov Nov 1.17% 0.53% 2.65% 1.13% - - 18 18 0.44% 0.03% 0.15% 0.06% Dec Dec 0.00% 0.00% 0.00% 0.00% - - 18 18 0.00% 0.00% 0.00% 0.00% 0.59% 0.21% 1.34% 0.41% 0.00% 0.00% 0.00% 0.00% 0.74% 0.41% 0.64% 0.33% 3.11% 0.77% 0.27% 0.11% 4.12% 0.60% 0.00% 0.00% 3.16% 1.05% 4.04% 1.54% 1.71% 0.58% 0.65% 0.39% 0.00% 0.00% 0.79% 0.47% 10 10.0% 10.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.21% 0.04% 0.16% 0.03% 0.10% 0.02% 0.12% 0.02% 2.91% % Revenueof Earned in Highest fare bucket 0.75% 2.27% 0.70% % % Seatsof in Sold Highest fare bucket 0.79% 0.21% 1.09% 0.26% 3.16% 0.91% 0.89% 0.21% 1.67% 0.35% 4.38% 1.03% Nov-18 Nov 0.68% 0.20% 0.35% 0.10% Indigo - 18 0.12% 0.05% 0.00% 0.00% Dec-18 Dec 1.20% 0.26% 2.24% 0.54% - 18 0.03% 0.00% 1.45% 0.25% 0.00% 0.00% 0.16% 0.05% 1.12% 0.24% 0.06% 0.01% 0.02% 0.00% 2.54% 0.69% 0.85% 0.25% 2.08% 0.53% 0.65% 0.14% 0.72% 0.17% 0.89% 0.19% 1.38% 0.27% 0.67% 0.13% 0.64% 0.16% 11 10.0% 20.0% 30.0% 40.0% 50.0% 10.0% 20.0% 30.0% 40.0% 50.0% 0.0% 0.0% 10.39% 4.55% 13.65% 6.21% 13.65% 6.30% 15.70% 7.82% 18.62% 11.23% 23.51% % Revenueof Earned in Highest fare bucket 16.01% 18.66% 9.02% 16.17% 8.13% % Seatsof in Sold Highest fare bucket 6.43% 2.27% 8.51% 2.98% 13.63% 8.71% 18.31% 11.74% 14.61% 6.90% 15.79% 7.81% Nov-18 Nov-18 0.11% 0.02% 9.53% 3.05% 37.45% 27.20% Go Air 19.85% 13.92% 2.46% 1.08% Dec-18 Dec-18 11.45% 4.76% 7.72% 3.12% 14.11% 6.44% 16.60% 6.18% 13.86% 4.94% 31.29% 18.38% 17.42% 9.08% 6.34% 2.52% 6.20% 2.55% 16.97% 7.60% 7.45% 3.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 12 10.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.16% 0.82% 0.19% 1.18% 0.07% 0.28% 0.07% 0.31% 0.90% 1.60% % % Revenueof Earned in Highest fare bucket 0.18% 0.80% 0.36% 1.50% % Seatsof in Sold Highest fare bucket 0.77% 0.18% 1.20% 0.78% 1.54% 0.76% 1.92% 0.95% 1.57% 0.89% 1.17% 0.28% 0.69% 0.17% Nov-18 Nov 0.35% 1.34% Spicejet 1.88% 0.55% - 18 0.10% 0.01% 1.72% 0.29% Dec-18 Dec 0.00% 0.00% 0.02% 0.01% - 18 1.21% 0.49% 1.19% 1.89% 0.07% 0.02% 1.81% 0.46% 0.81% 0.17% 1.88% 0.39% 1.22% 0.29% 1.47% 0.39% 1.10% 0.26% 1.50% 0.44% 1.78% 0.49% 0.87% 0.17% 1.67% 0.90% 1.80% 1.88% 1.29% 0.41% 0.58% 0.10% 1.26% 0.27% 0.99% 0.19% 13 12.0% 16.0% 20.0% 12.0% 16.0% 20.0% 0.0% 4.0% 8.0% 0.0% 4.0% 8.0% 4.71% 1.62% 1.13% 0.51% 1.72% 0.77% 1.07% % Revenueof Earned in Highest fare bucket 0.55% % % Seatsof in Sold Highest fare bucket 0.73% 0.29% 1.32% 0.58% 0.00% 0.04% 0.43% 0.30% 1.22% 0.54% Nov-18 Nov-18 1.01% 0.59% Vistara 0.34% 0.17% 0.08% 0.10% Dec-18 Dec-18 0.13% 0.05% 4.98% 2.11% 15.26% 10.93% 0.55% 0.11% 0.00% 0.00% 0.00% 0.00% 1.08% 0.36% 1.34% 0.59% 0.55% 0.13% 5.04% 1.72% 0.44% 0.30% 0.22% 0.21% 14 Air Asia % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.0% 0.83% 0.55% 0.21% 0.21% 0.13% 0.03% 0.0% BLR-DEL DEL-GAU CCU-DEL Nov-18 Dec-18 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.82% 1.00% 1.0% 0.92% 0.49% 0.45% 0.14% 0.0% BLR-DEL DEL-GAU CCU-DEL Nov-18 Dec-18 15 Compliance of CAR Section 3, Series M, Part IV In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis.
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