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Delegate Briefing TICKETING TECHNOLOGY FORUM 2013 19-20 MARCH, LONDON Delegate Briefing Dear Guest, Are you ready for our international get-together in London next week? Please read and retain for reference the following travel and visitor information which will help you make the most of your time at Ticketing Technology Forum 2013. We wish you a safe and pleasant journey to London and look forward to seeing you next week. Kindest regards, Angelina Tennino Conference Director and the Ticketing Technology Forum 2013 team ............................................................................................................................................................................................................................................ CONFERENCE VENUE Our conference venue is The Cumberland Hotel, near Marble Arch tube station. The hotel address is: The Cumberland Great Cumberland Place, London W1H 7DL (link to hotel here) TRAVEL/TRANSFER (TO THE CUMBERLAND HOTEL) • By road From the Marble Arch monument, take the first left down Great Cumberland Place: you’ll find the entrance to The Cumberland Hotel on the left-hand side, just before you reach Marble Arch Tube station. APCOA parking is available nearby on Bryanston Street at an additional charge. To programme your sat-nav, use the postcode W1H 7DL. • By rail/underground London Paddington mainline rail station is 1.0 mile away. London Underground: Take the Central line to Marble Arch Station. Turn right out of the station, then almost immediately right again into Great Cumberland Place; The Cumberland Hotel will be on your right. • From airport(s) If you’re flying into London City Airport, The Cumberland Hotel is 11 miles away: take the Docklands Light Railway (DLR) to Bank Station, then the Central line to Marble Arch. From London Heathrow, we recommend the Heathrow Express: this runs direct from the airport to London Paddington in just 15 minutes (20 from Terminal 5) and there’s a train every quarter of an hour. The Gatwick Express runs a similar service into London Victoria. From either terminus, you can take the Underground to Marble Arch: The Cumberland Hotel is then about a minute’s walk away. The Stansted Express train runs into Liverpool Street Station, from there take Central Line to Marble Arch. BADGES / ROOM-DROP If you are staying at The Cumberland Hotel on the evening of Monday 18 March then your delegate badge and conference pack will be in your room on arrival (or shortly after). Alternatively, your badge and pack can be collected from the TTF13 Welcome Desk in the hotel foyer from 15.00 on Monday 18 March – or the TTF13 Registration Desk (on the Lower Ground Floor) from 09.00 on Tuesday 19 March. THE FUTURE OF ENTERTAINMENT TICKETING WWW.TICKETINGTECHNOLOGYFORUM.COM TICKETING TECHNOLOGY FORUM 2013 19-20 MARCH, LONDON FINAL PROGRAMME & DELEGATE LIST A printed copy of the Conference Programme & Event Guide will be provided to you on-site in your delegate pack. A PDF (7.5Mb) version is available in advance by download here. A printed copy of the delegate list will be provided to you on-site. MOBILE APP We are trialling a mobile event app – with LiveQ&A / Voting – at the forum. Click here or scan the QR code to download. The TTF app is compatible with iOS iPhone, iPad (non- native) and Android handsets. For other handsets a browser-based version can also be downloaded. CONFERENCE TIMES Please note the conference times when booking your flights to/from London: Tuesday 19 March: Conference starts 09.00 / ends 17.30 Wednesday 20 March: Conference starts 09.30 / ends 16.00 TWITTER We’ll be tweeting live from London on our official Twitter account @TicketTechForum. We encourage you to follow us and to join the discussion using the hashtag #TicketTech. NETWORKING RECEPTION All delegates are welcome to join us at the Networking Reception in the hotel’s Carbon Bar from 18.00-20.00 on Tuesday 19 March. With thanks to our bar sponsor CANCELLATION POLICY We regret that at this late stage there is no refund on cancellations. However, we can substitute a colleague from the same organisation. Please email me if a colleague is taking your place. If you have booked hotel rooms and fail to show, your credit card will be charged for the agreed rooming period. PAYMENTS All outstanding payments for delegate passes must be received prior to close of business on Monday 18 March 2013. Admission will be refused if payment is outstanding. ACCESS/SECURITY For security reasons, please wear your delegate badge at all times during the conference and networking events. You will be asked to leave the Forum if you are unable to produce a valid name badge on request. INTRODUCTIONS If there are other delegates that you wish to meet during the conference then please contact either myself or a member of the events team at the TTF13 Welcome Desk or TTF13 Registration Desk. We will be happy to assist. WEATHER It’s been snowing in the UK (again)! We recommend you check online for the latest forecast before packing for departure. http://www.bbc.co.uk/weather/2643743 CONTACT INFO If you require urgent assistance, please telephone: • Before Sunday 17 March – my office number +44 208 133 5226. • From Monday 18 March – my mobile on-site is +39 333 762 8168. If you are unable to reach me, then please contact my colleague Oana Buhus via mobile (+40 748 8916767). THANK YOU ............................................................................................................................................................................................................................................ *Programme/timings may be subject to change. E&OE. Correct at 12 March 2013. THE FUTURE OF ENTERTAINMENT TICKETING WWW.TICKETINGTECHNOLOGYFORUM.COM.
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