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Intework Annual Report 2015.Pdf

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Intework Annual Report 2015.Pdf Dr William Glasser, the founder of Choice Theory, said that we are driven by our genes to satisfy five basic needs, the most important of which (in practice) is love and belonging, as closeness and connectedness with people is a requisite for satisfying the remaining needs; survival, power, freedom and fun. We believe we offer all five of these needs at Intework - we give participants the power and freedom to determine their own program, which can often be challenging but fun, and offer them a sense of security and personal safety as they learn to develop their skills. All of these contribute to a greater sense of belonging, both to an organisation that empowers people to achieve their aspirations and goals, and to the community as a whole. The advantages of flocking are great enough that many different types of birds assemble in groups for different reasons. From a roaming band of foraging finches to a stupendous migrating flock of geese, flocks of birds can be an amazing sight to enjoy. These flocks are important for a birds survival and belonging to a family. 02 04 06 Who We Are Our Philosophy The Board and Focus of Directors 14 12 08 Organisation Volunteers and CEO Report Structure Life Members 16 18 24 Our Services Lifeskills Plus Employment Service Snapshot Service Report Report - DES 32 26 Training and Employment Development Service Service Report Report - ADE 33 36 44 A Year In Review Corporate Financial Services Report Report 1 Who We Are, Our Vision, Purpose and Values Intework 2 Who We Are, Our Vision, Purpose and Values Intework Who We Are At Intework, we recognise each person as an individual with different needs, and because of this we deliver flexible, holistic and unique programs, achieving the best fit for people with disabilities to realise their potential. We are committed to providing individually tailored opportunities for our people to participate in employment, education, social and cultural activities both within Intework and the community, and have continued to expand upon our range of services since our inception in 1991. Intework offers Lifeskills Plus (alternatives to employment and recreation), Disability Employment Services (DES; Open Employment), Australian Disability Enterprise (ADE; Supported Employment), and a Respite Service, in addition to a short-term Holiday Program and specialised Training and Development Service. All offer a continuum of service for participants, with the flexibility to move between programs as their needs and wants change. Our distinct individual approach has helped us become one of the State’s premier disability service providers, and we look forward to continuing to provide services that support inclusive communities well into the future. We are based in Western Australia and are continuing to grow and establish new sites across the metropolitan area and in the South West, with offices now located in Midland, Gosnells, Joondalup, Busselton, Greenfields, South Lake, Balcatta, South Fremantle and Rockingham. Our vision Excellence in individualised support services for people with a disability. Our purpose Helping people with a disability to achieve their potential and participate in the economic, social and cultural life of their community. Our values Empower people to achieve their aspirations. Value and treat people with dignity and respect. Recognise and respect the importance of partnerships. Balance flexibility, innovation and accountability in service delivery. Be inspired by challenges. Commit to continuously improve. 3 Who We Are, Our Vision, Purpose and Values Intework 4 Our Philosophy and Focus Intework Our Philosophy and Focus Intework stands for creating inclusive communities. With a primary focus on people with high support needs, we offer flexible, dynamic and holistic services that focus on people reaching their potential. We also acknowledge the importance of providing opportunities for people with • Clients: how we will add value to our disabilities to achieve their dreams and participants and customers through our aspirations – this is our reason for being, services and is what drives us each and every day. • Financial viability: how we will ensure Intework operates in partnership with long-term viability and sustainability in participants and their families or carers, the sector advocates, schools and referral agencies • Influence: how we will deliver positive to ensure that our people have access outcomes for our participants and to programs that best suit their needs. supported employees by influencing Additionally, we strive to encourage Government businesses, organisations and community • Organisation: how we will build an leaders to work alongside us to help build efficient and effective organisation more inclusive communities by employing people with disabilities. In keeping with the dynamic and ever- These key focus areas will allow us to changing disability sector and to stay continue to provide high quality and relevant to the changes in individualised responsive services which support service provision, the Board of Directors participants to achieve their goals, and and the CEO underwent six months ensure we are well placed to manage our of strategic planning at the beginning programs and services into the future. of 2015. Four key focus areas were identified, and form the new strategic direction, which was implemented on 1 July 2015. Jaymie and Jack at the gym as part of their Lifeskills Plus program. 5 Our Philosophy and Focus Intework THE BOARD OF DIRECTORS Board Chair, Nicolle Jenkins Deputy Chair, Richard Bevan BComms Exec MBA MMR MAMI CPM BAppSc (Physio) Nicolle is the Managing Director of The Hub Richard graduated as a Physiotherapist from Marketing Communications, and has spent Curtin University, before he moved into the more than two decades in the marketing and corporate arena. For the past 15 years Richard communications industry throughout Australia, has fulfilled a number of roles as a Managing including many years in the not-for-profit sector. Director/CEO of public and private companies. Richard is the Managing Director of Cassini Nicolle also chairs the Small Enterprise Network Resources Ltd, an ASX-listed resources and sits on the Chamber of Commerce and company, and a Non-Executive Director of Industry General Council. In 2011, Nicolle was Empired Limited. He is a member of the selected as a finalist in the Telstra Business Australian Institute of Company Directors and Woman of the Year awards (business owner), was appointed to the Board of Intework in 2011, and was a 40Under40 award winner. Nicolle where he held the position of Chairman from is a member of the Australian Institute of April 2012 to October 2014. Company Directors, and accepted the role of Intework Chairman in October 2014. Governance and Risk Committee Chair, Bronwyn Davies B Juris (Hons) LLB MBA GAICD Finance and Audit Committee Chair, Paul Finkelstein Bronwyn is a Special Counsel at a national law firm, HWL Ebsworth Lawyers, in the CPA Corporate and Commercial Group, with her Paul is a Certified Practising Accountant and practice having an emphasis on the resources a Senior Consultant in Finkelstein Hickmott sector. In addition to the Intework Board, she Pty Ltd, Certified Practising Accountants. Paul also sits on the Western Australian Immediate was a Principal in his own practice for over Action Committee and the Western Australian 30 years, and during that time was involved Registrations and Notifications Committee of with general business consultancy, and the set the Dental Board of Australia. up and development of a number of service- related businesses. In recent years he has As well as her legal qualifications, Bronwyn focused more on the areas of general business holds an MBA from the University of Western consulting and business management. Paul is Australia and is a graduate of the Company married and has two sons, one of whom enjoys Directors course of the Australian Institute of the experiences offered by Intework. Company Directors. She was appointed to the Board of Intework in 2012. Bronwyn is married and has three sons. 6 The Board of Directors Intework Mike Donnelly Jan Macpherson Mike operates his own management consulting LLB MBA Grad Dip App Corp Gov firm based in Perth, providing executive solutions FAICD ACIS in training, capital investment and corporate governance. Mike has completed the Australian Jan is a professional legal executive with Institute of Company Directors course and strong utilisation of post-graduate business the Advanced Training Program for Company management and corporate governance Directors. Mike was appointed to the Board of qualifications. She has extensive executive Intework in 2006 and is committed to the management and commercial, legal and provision of services and lifestyle options to people governance experience in the business, with disabilities. Mike is also a Board member at corporate and Government spheres. Jan is a Fellow of the Australian Institute of Company Fishers with Disabilities Association Inc. Directors and is a qualified Chartered Secretary. Jan has served on a number of Boards and is a member of our Governance Committee. Trudi Chesterton Melanie Kiely BComm MBA CA BBusSci (Hons) GAICD Trudi is a Chartered Accountant with a Melanie Kiely is an experienced executive Commerce Degree from the Australian National and Company Director, with over 25 years of University, and an MBA from Deakin University. experience in health care, financial services She has over 20 years of international,
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