BBC Radio ’s Advent Telephony Giveaway - Terms and Conditions & Privacy Notice

PRIVACY NOTICE

Thanks for entering the BBC giveaway. Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information. It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with data protection law. Additional information can be found in the BBC’s Privacy Policy. Where there is inconsistency between those documents and this notice, this notice shall prevail.

Why we are collecting personal data?

The BBC production team will collect your personal information for the purposes of administrating this giveaway.

What will we collect and how we use it?

The BBC will collect and process the personal information that you have provided to us.

The personal data is:

• Your name • Your age • Your general location • Your email address and/or postal address if you are a winner so we can fulfil the prize. Who is the Data Controller?

The BBC is the “data controller” of this information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed.

What is the lawful basis for processing?

The legal basis on which the BBC processes your personal information is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains.

How long will we keep your personal information?

In relation to entrants, the BBC will retain your personal information for one year. For regulatory purposes, we will retain the winners name and their contact details for a period of two years.

Sharing your personal information We will share winner’s information with third parties in order to fulfil the prizes, and they may contact you to make further arrangements for prize fulfilment. We will not share your personal data with any other third party without your prior consent.

Your rights and more information

If you have any questions about how the BBC handles your personal information, or if you wish to contact the BBC to exercise your rights of access to, and/or rectify, erase, object to or restrict processing of your personal data, please contact us via post or email at DataProtectionEnquiries@.co.uk

Should you wish to contact the BBC’s Data Protection Officer, you can do so by post or via email at [email protected]

If you wish to raise a complaint with the BBC about the way it has handled your personal information and you are dissatisfied with the BBC’s response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: https://ico.org.uk/concerns

TERMS & CONDITIONS

1. The giveaways are open to all residents of the UK, the Channel Islands and the Isle of Man aged 18 or over, except BBC or BBC Group employees, their close relatives or anyone connected with the giveaway or the particular prize being offered. Proof of age, identity and eligibility may be required. The BBC reserves the right to disqualify any entrant or winner who breaches these rules.

2. The giveaways will run throughout December between the 1st and 24th December 2020 and be promoted across BBC Radio Manchester between these dates. Entry is via the station number 0800 218 2255 (calls from landlines and mobiles are free). During the breakfast show the presenter will announce that in approx. 10 minutes time the phone lines will be open for entry. They will remain open for 15 minutes. Every caller who gets through during the entry period will have their name, location and contact number taken. Each winner will be selected using an independent randomised draw system and contacted by telephone live on air. If the winner does not pick up the phone after 7 rings or the call goes to voicemail, the BBC will contact the next eligible randomly selected entrant.

3. The Prizes consist of a range of 24 gifts with their own Terms and Conditions to facilitate fulfilment of the gift. See a separate table of individual T&C’s for each prize.

6. For the avoidance of doubt the BBC shall not be responsible for any other fee, expense or cost. There is no cash alternative and the prize cannot be sold or transferred in any circumstances. 7. You may only enter once per giveaway and winners are not permitted to re-enter further rounds. The BBC's decision as to entrants taking part and winners is final. No correspondence relating to the giveaway will be entered.

8. If the prize includes tickets, the BBC will not be responsible for any failure by the ticket holders to gain entry or re-entry to the event due to the behaviour of the ticket holder or their failure to meet the admission requirements of the venue. The BBC will not be responsible for the winners not following instructions.

9. Entrants agree to take part in any post-giveaway publicity if required. The names of winners will be made public. The BBC reserves the right to: (i) amend these terms and conditions; (ii) disqualify any entrant who breaches the rules, has acted fraudulently in any way or who has brought the BBC into disrepute (in its sole discretion) and; (iii) cancel the giveaway, at any stage, if in its opinion it is deemed necessary or if circumstances arise outside its control.

10. The BBC, their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any server, system, network or service provider or otherwise which may result in any entry not being properly logged or not recorded.

11. Entrants will be deemed to have accepted these rules and to agree to be bound by them when registering.

12. To the extent permitted by law, the BBC will not be liable for any loss or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise) including financial, reputational loss or disappointment.

13. The giveaway is run by the BBC. The applicable law is that of England and Wales.

Terms and Conditions – for individual Prizes – Radio Manchester Advent Giveaway

Date on air Gift T&C’s Tuesday 1st A Traditional Gift Basket Winner to claim hamper with contact details December from Prestige Hampers - provided. includes: For delivery before Christmas they must claim before Monday 7th Dec. Wines, chocolate biscuits, There is an option to have the hamper delivered shortbread, Christmas after Christmas – but it won’t be a Christmas pudding, rich fruit cake, Hamper jams and marmalade … and all in a large handmade wicker basket.

https://www.prestigehamp ers.co.uk/hampers/traditio nal-gift-basket?cPath=6

Wednesday LEGOLAND Manchester we The prize is entry into LEGOLAND Discovery 2nd December can offer a Family pass (up Centre Manchester (up to 5 people) including to 5 people) including tickets for Virtual Reality Experience and LEGO tickets for Virtual Reality Keyring each. and LEGO Keyring each. • Adults cannot attend LEGOLAND Discovery Centres without a child in the party. Please note: the family • The winner may choose the date of their visit, pass must consist of at subject to availability. least 1 child. Adults cannot • The prize cannot be exchanged for cash or attend LEGOLAND alternatives. Discovery Centres without • Prize must be claimed within 28 days of winner a child in the party. announcement. • Winner must follow instructions on the prize form to book their chosen date. • Winner has 12 months to redeem their prize Thursday 3rd Lightopia – family ticket T&Cs: December Prize of a family ticket includes entry for two A Family Ticket to Lightopia adults and two children to Lightopia at Heaton - which is for 2 adults and 2 Park children. Cannot be exchanged for cash The prize is non-transferrable and non- Following its European refundable debut in Manchester last Subject to availability year, Lightopia will return Prize to be redeemed between 3rd December to Heaton Park from the 2020 and 10th January 2021 excluding the 5th 3rd December until the December and 12th December as they are fully 10th January, with its booked. award-winning and visually The prize must be claimed by the prize winner spectacular lantern and only, ID may be required light festival. The promoter holds the right to change a competition at any time Friday 4th Prestige Flowers, Merry Winner to claim flowers with contact details December Christmas Bouquet (large) provided. with chocolates and teddy For delivery before Christmas they must claim before Monday 7th Dec. AND For the Vapiano voucher the winner will need to A £50 gift voucher for download the Manchester Confidential app and Vapiano italian in the create an account and then email Corn Exchange courtesy [email protected], with details of the of Manchester Confidential - prize and the voucher will be added to the app. https://confidentials.com/ manchester/tracking?id=5f b3a36c26ca4

Saturday 5th The Elf on the Shelf Bundle ‘The Elf on the Shelf® is returning to the UK this December festive season to celebrate its 15-year anniversary and to celebrate we’re giving one lucky winner the ultimate North Pole prize bundle! Scout Elves will be joining their families at the start of the holiday season, helping create joyful and memorable magical moments. Once their family gives them a name, Scout Elves receive their Christmas , meaning they can fly to the North Pole each night to report back to Santa Claus on all of the day's activities and what they’ve seen! The Winner will receive The Elf on the Shelf®: A Christmas Tradition boxset; the new animated special, Elf Pets: Santa's Reindeer Rescue, starring all of the North Pole’s beloved cast of characters – perfect for a memorable movie night in; and The World’s Smallest The Elf On The Shelf®, an amazing miniature version of the original full-sized The Elf On The Shelf® Scout Elf .’ Sunday 6th One night stay for two Prize must be redeemed by 31 December 2021. December people at the Strand Palace Winner has 28 days to claim prize. hotel in London Blackout dates apply, subject to availability. Selected rooms have disability access.

Roisin will contact the winner informing them of “Win a break for two to their win central London at the They will need to book, and do this through newly refurbished 4-star emailing [email protected] hotel Strand Palace, The prize includes breakfast – no other meals or located just minutes from drinks. Covent Garden and the Parking not included as not onsite. Roughly worth £250 River Thames, making it the perfect location for guests looking to indulge themselves.” Monday 7th A Spa day for two people at Subject to availability; valid from the 1st January December Mottram Hall to 31st December 2021. The lunch does not include drinks. We will give them the treatment A Spa day for two people, options when they go to book with us. light lunch, 25 minute treatment each, fluffy robe hire and flip flops and full leisure access. Tuesday 8th A Family Day Out at Haigh To include Family Tickets for: High Ropes December Woodland Park Adventure Course. Woodland Adventure Golf. A Family Meal in the Kitchen Courtyard. £25 to spend in the Gift Shop. 28 days to claim the prize. We can apply any terms that you feel necessary to work for you and the prize winner. The prizes have to be taken before 31 Dec 2021. They will need to book some activities in advance e.g. High Ropes £50 gift vouchers to be on attractions, food and drink and tickets to events and activities. Wednesday Manchester Confidential If they download the app and create an account 9th December gift vouchers for two and then email us at restaurants in Manchester [email protected], let us know on that – value £100 email which offer they won, we can then put these vouchers directly onto their app. Pen & Pencil - £50 gift Depending on the vouchers chosen, terms & voucher conditions are applicable to each voucher (I.e. https://confidentials.com/ not all restaurants have the same terms) but manchester/tracking?id=5f these are all viewable from the app. b3a3a90cee0 Most of the vouchers are valid for 90 days from BAB - 2 x £25 gift the date of purchase, this will of course depend voucher https://confidenti on the vouchers chosen, but this is the longest als.com/manchester/tracki amount of time they will be valid for. ng?id=5fb3a3e62926b I believe all of the venues should have disabled access, though if this is a question from the winners at the time, we can address this before they choose their voucher. Some restaurants may ask upon booking for allergy information, but majority won’t. We do always recommend booking in where possible with all of our venues, and some terms & conditions do state that the customer MUST book, so this would all depend on the vouchers chosen. Thursday 10th A pair of Tickets for Chris • The prize is two pairs of adult day tickets (only) December Evans’ Car Fest at the to Camp CarFest North on Friday 23rd July 2021. Bolesworth Estate in Two winners will be selected. Tickets cannot be - 23rd – 25th July exchanged or upgraded to different access / date • The prize does not include transport, AND accommodation, food or drink for the festival • The winners will be contacted via email to Two tickets to ”The NQ arrange tickets to be shared Wine Club in 2021 (worth • The event has disabled access, but for any around £55). The prize is specific requirements the winners must notify the valid for two people to festival in advance attend one of the meetings during 2021 pre booking is essential https://www.even Wine club - takes place in Noi Quattro Pizzeria in tbrite.co.uk/e/nq-wine- the Northern Quarter, at 120 High Street (it has a club-tickets- disabled access) It is a monthly social gathering 125513912491?aff=erelexp to explore the wines produced with indigenous mlt ”The NQ Wine Club is grapes from the various regions of Italy. Every hosted by Gary meeting features four different wines, each Newborough former owner paired with a dish prepared by the chefs of The of The Market Restaurant Pasta Factory, the first independent “pastificio” in and Davide town, or Noi Quattro, a Neapolitan style Rinaldi; restaurants owned pizzeria. and run by Italians. Friday 11th A three course Sunday Winners will be sent the selection menu. Needs December roast with Bottomless to be booked by 24th December from Sunday to Booze for FOUR people at Thursday value £200 The Bay Horse Tavern in Valid for 12 months Manchester’s Northern Quarter Three course meal with a vegetarian option, a selection of drinks including wines beers, cocktails, gin, tea coffee & soft drink

Saturday 12th A pair of Tickets for Chris • The prize is two pairs of adult day tickets (only) December Evans’ Car Fest at the to Camp CarFest North on Friday 23rd July 2021. Bolesworth Estate in Two winners will be selected. Tickets cannot be Cheshire - 23rd – 25th July exchanged or upgraded to different access / date • The prize does not include transport, AND accommodation, food or drink for the festival • The winners will be contacted via email to ARLEY HALL GIFT arrange tickets to be shared VOUCHERS Gift vouchers • The event has disabled access, but for any to the Arley gardens for 2 specific requirements the winners must notify the adults festival in advance https://www.arleyhallandg ardens.com/gift-vouchers • Gift vouchers cannot be extended and are non- refundable. • The gift voucher must be presented at time of paying. • This voucher cannot be used for any online purchases. • Photocopies will not be accepted. • Voucher is valid for 12 months from date of purchase. • No change will be given on receipt of this voucher in our shop. Located within Arley Hall & Gardens, Northwich, Cheshire, CW9 6NA. 01565 777 353. Sunday 13th Kirkhams cheese hamper December worth £50 Monday 14th A cheese hamper from the It will be a Cheese Court Cheese & Wine Hamper December Cheese Court based in and will contain a bottle of red wine, 3 artisan Urmston - It will be a cheeses, a jar of chutney and a box of crackers Cheese Court Cheese & The winner will need to collect from store. 18 Crofts Bank Rd, Urmston, Manchester M41 0TS Wine Hamper and will 0161 755 3898 contain a bottle of red Once the cheese has been cut we suggest it is wine, 3 artisan cheeses, a consumed within 7 days. jar of chutney and a box of 28 days for collection is fine, but the winner will crackers need to contact the shop say 48 hours before they intend to collect. We will then prepare the PLUS – a £40 voucher for hamper and cut the cheeses fresh on the day of PORTA: A COOL SPANISH collection. TAPAS BAR IN SALFORD For Porta voucher winners need to download the Manchester Confidential App and create an Porta - £40 gift voucher https://confidentials.com/ account and then email us at manchester/tracking?id=5f [email protected]. Varying T&C’s b3a38a7efd9 apply to restaurant vouchers depending on the restaurant. Tuesday 15th £50 Notcutts garden centre Notcutss will send the voucher direct – and will December voucher be supplied with postal address and email address of winner. £50 voucher Can be used at any garden centre Valid for 12 months Wednesday Gift Vouchers for Gift vouchers are valid for 12 months and will be 16th Manchester Ship Canal extended should Covid-19 related restrictions December Cruise prevent use. Prize is 2x pairs – so 2 tickets in total Key info for Manchester Please note there could be a 10-12-day delay in Ship Canal - receiving gift vouchers by post. The last posting https://www.merseyferries date is 12 noon on Thursday 17 December. .co.uk/tickets-and- We will post and inform winner. pricing/gift-vouchers/ Important sailing information: Cruises depart from Pier Head Ferry Terminal, Liverpool / and Woodside Ferry Terminal, Wirral AND The cruise lasts 5-6 hours On board commentary along the way ARLEY HALL GIFT Snacks and drinks are available to buy on board VOUCHERS Gift vouchers to the Arley gardens for 2 adults Arley Hall https://www.arleyhallandg ardens.com/gift-vouchers Gift vouchers cannot be extended and are non- refundable. • The gift voucher must be presented at time of paying. • This voucher cannot be used for any online purchases. • Photocopies will not be accepted. • Voucher is valid for 12 months from date of purchase. • No change will be given on receipt of this voucher in our shop. Located within Arley Hall & Gardens, Northwich, Cheshire, CW9 6NA. 01565 777 353.

Will be posted to winner

Thursday 17th Overnight stay for two at Prize must be redeemed by 31 December 2021. December Adagio Aparthotels Winner has 28 days to claim prize. Liverpool – self-catering Blackout dates apply, subject to availability. apartments Grab and Go breakfast included. Travel to and from aparthotel not included "Win an overnight stay for Disability Access Studio apartments can be two at Adagio Aparthotels arranged if requested. Liverpool City Center. Roisin will contact the winner informing them of https://www.adagio- their win city.com The Adagio There is no onsite car parking. Liverpool City Center Worth £150-200 aparthotel is ideally They will need to book, and do this through situated just a few minutes' emailing [email protected] walk away from Liverpool Central and Lime Street stations. Guests can enjoy all the services and extra facilities of a hotel with the freedom and flexibility the apartment gives, with ample room and self- catering facilities.” Friday 18th Dakota Manchester dinner Ts & Cs: Prize may only be redeemed once, may December for 2 in their in-house not be exchanged for cash, replaced if lost, restaurant The Grill redeemed in one sitting and is non-transferable. Meal includes starter, main, dessert per person with one bottle of Dakota selected wine. Excludes Saturday evening. May not be combined with any special offer. Saturday 19th DIY school Stockport £100 The gift voucher is valid for 12 months. Courses December voucher to be used run either Monday to Thursday or over two towards a course consecutive weekends. Winner will be sent the gift voucher electronically, which they can use when they book a course online at www.thediyschool.co.uk website. Any 4 Day course, which are Plastering, Tiling, Decorating, Bricklaying and Home Maintenance. 16+ age group for the winner, but a 13-16 year old can attend with the winner FOC. Sunday 20th SEA LIFE Manchester VIP Have to book in advance December Experience – feeding the There is disabled access for attraction but NOT turtles. for turtle feed experience Cathy to email Helen the winners details and she Includes entry for 2 people will send them a prize form and the chance to feed one [email protected] of our turtles - either Please note: You must be 8 years old or over to Cammie or Ernie. feed the turtles. T&Cs • The prize is entry into SEA LIFE Manchester and a VIP feed experience for 2 people. • All participants must be 8 years old or over to feed the turtles • Due to the size of the area no additional spectators are allowed in the feeding area. • The winner may choose the date of their visit, subject to availability. • SEA LIFE Manchester may not be able to accommodate the winners first choice of date due to VIP feed space availability. • The prize cannot be exchanged for cash or alternatives. • Prize must be claimed within 28 days of winner announcement. • Winner has 12 months to redeem their prize. • Winner must follow instructions on the prize form to book their chosen date. Monday Overnight stay for two at 21st Decembe Park Royal r Tuesday 22nd Gluten free hamper from Gluten free hamper from Off The Wheaten Track December Off The Wheaten Track Altrincham Altrincham AND £50 the easiest thing is Probably for the listener to VOUCHER AT HAIGH collect from the deli, if this is possible. WOODLAND PARK Haigh Everything will be gluten free and would be a Woodland Park £50 gift selection of pies, cakes, crackers, jams, chutneys, vouchers to be on cheese, wine etc from the deli up to the value of attractions, food and drink £100. and tickets to events and I’m very happy for the winner to contact me and I activities. 28 days to claim can make up a bespoke hamper, particularly if the prize. they have any specific dietary requirements, I could substitute some items (eg vegans or dairy And two £25 gift vouchers allergies) for Thaikhun – Thai street She will post it or if they are local they may food in Manchester’s collect the hamper Spinningfields Haigh Woodland Park - the prizes have to be taken before 31 Dec 2021. They will need to Thaikhun - 2 x £25 gift book some activities in advance e.g. High Ropes. voucher They will send out the voucher to the winner https://confidentials.com/ manchester/tracking?id=5f For Thaikhun voucher winners need to download b3a3c850bab the Manchester Confidential App and create an account and then email us at [email protected]. Varying T&C’s apply to restaurant vouchers depending on the restaurant.

Wednesday A MEAL FOR A FAMILY OF The voucher will be to the value of £75. Any extra 23rd FOUR WITH WINE AT will be covered by the winner December PROOVE RESTAURANTS It has disability access - https://www.proove.co.uk/ They will need to book (esp weekends will need at least 3 days notice depending on the time). The will be able to book with the manager on site and details will be included in the email to the winner

To be used by 31st December 2021

They can order whatever wine as that’s included in the £75

An email will be sent to the winner informing them of the voucher/prize

They need to declare any dietary requirements allergies on the day of booking

Thursday 24th Afternoon Tea for two December Crew Hall Hotel Warrington