BBC Radio Manchester's Advent Telephony Giveaway
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BBC Radio Manchester’s Advent Telephony Giveaway - Terms and Conditions & Privacy Notice PRIVACY NOTICE Thanks for entering the BBC giveaway. Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information. It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with data protection law. Additional information can be found in the BBC’s Privacy Policy. Where there is inconsistency between those documents and this notice, this notice shall prevail. Why we are collecting personal data? The BBC production team will collect your personal information for the purposes of administrating this giveaway. What will we collect and how we use it? The BBC will collect and process the personal information that you have provided to us. The personal data is: • Your name • Your age • Your general location • Your email address and/or postal address if you are a winner so we can fulfil the prize. Who is the Data Controller? The BBC is the “data controller” of this information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed. What is the lawful basis for processing? The legal basis on which the BBC processes your personal information is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains. How long will we keep your personal information? In relation to entrants, the BBC will retain your personal information for one year. For regulatory purposes, we will retain the winners name and their contact details for a period of two years. Sharing your personal information We will share winner’s information with third parties in order to fulfil the prizes, and they may contact you to make further arrangements for prize fulfilment. We will not share your personal data with any other third party without your prior consent. Your rights and more information If you have any questions about how the BBC handles your personal information, or if you wish to contact the BBC to exercise your rights of access to, and/or rectify, erase, object to or restrict processing of your personal data, please contact us via post or email at [email protected] Should you wish to contact the BBC’s Data Protection Officer, you can do so by post or via email at [email protected] If you wish to raise a complaint with the BBC about the way it has handled your personal information and you are dissatisfied with the BBC’s response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: https://ico.org.uk/concerns TERMS & CONDITIONS 1. The giveaways are open to all residents of the UK, the Channel Islands and the Isle of Man aged 18 or over, except BBC or BBC Group employees, their close relatives or anyone connected with the giveaway or the particular prize being offered. Proof of age, identity and eligibility may be required. The BBC reserves the right to disqualify any entrant or winner who breaches these rules. 2. The giveaways will run throughout December between the 1st and 24th December 2020 and be promoted across BBC Radio Manchester between these dates. Entry is via the station number 0800 218 2255 (calls from landlines and mobiles are free). During the breakfast show the presenter will announce that in approx. 10 minutes time the phone lines will be open for entry. They will remain open for 15 minutes. Every caller who gets through during the entry period will have their name, location and contact number taken. Each winner will be selected using an independent randomised draw system and contacted by telephone live on air. If the winner does not pick up the phone after 7 rings or the call goes to voicemail, the BBC will contact the next eligible randomly selected entrant. 3. The Prizes consist of a range of 24 gifts with their own Terms and Conditions to facilitate fulfilment of the gift. See a separate table of individual T&C’s for each prize. 6. For the avoidance of doubt the BBC shall not be responsible for any other fee, expense or cost. There is no cash alternative and the prize cannot be sold or transferred in any circumstances. 7. You may only enter once per giveaway and winners are not permitted to re-enter further rounds. The BBC's decision as to entrants taking part and winners is final. No correspondence relating to the giveaway will be entered. 8. If the prize includes tickets, the BBC will not be responsible for any failure by the ticket holders to gain entry or re-entry to the event due to the behaviour of the ticket holder or their failure to meet the admission requirements of the venue. The BBC will not be responsible for the winners not following instructions. 9. Entrants agree to take part in any post-giveaway publicity if required. The names of winners will be made public. The BBC reserves the right to: (i) amend these terms and conditions; (ii) disqualify any entrant who breaches the rules, has acted fraudulently in any way or who has brought the BBC into disrepute (in its sole discretion) and; (iii) cancel the giveaway, at any stage, if in its opinion it is deemed necessary or if circumstances arise outside its control. 10. The BBC, their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any server, system, network or service provider or otherwise which may result in any entry not being properly logged or not recorded. 11. Entrants will be deemed to have accepted these rules and to agree to be bound by them when registering. 12. To the extent permitted by law, the BBC will not be liable for any loss or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise) including financial, reputational loss or disappointment. 13. The giveaway is run by the BBC. The applicable law is that of England and Wales. Terms and Conditions – for individual Prizes – Radio Manchester Advent Giveaway Date on air Gift T&C’s Tuesday 1st A Traditional Gift Basket Winner to claim hamper with contact details December from Prestige Hampers - provided. includes: For delivery before Christmas they must claim before Monday 7th Dec. Wines, chocolate biscuits, There is an option to have the hamper delivered shortbread, Christmas after Christmas – but it won’t be a Christmas pudding, rich fruit cake, Hamper jams and marmalade … and all in a large handmade wicker basket. https://www.prestigehamp ers.co.uk/hampers/traditio nal-gift-basket?cPath=6 Wednesday LEGOLAND Manchester we The prize is entry into LEGOLAND Discovery 2nd December can offer a Family pass (up Centre Manchester (up to 5 people) including to 5 people) including tickets for Virtual Reality Experience and LEGO tickets for Virtual Reality Keyring each. and LEGO Keyring each. • Adults cannot attend LEGOLAND Discovery Centres without a child in the party. Please note: the family • The winner may choose the date of their visit, pass must consist of at subject to availability. least 1 child. Adults cannot • The prize cannot be exchanged for cash or attend LEGOLAND alternatives. Discovery Centres without • Prize must be claimed within 28 days of winner a child in the party. announcement. • Winner must follow instructions on the prize form to book their chosen date. • Winner has 12 months to redeem their prize Thursday 3rd Lightopia – family ticket T&Cs: December Prize of a family ticket includes entry for two A Family Ticket to Lightopia adults and two children to Lightopia at Heaton - which is for 2 adults and 2 Park children. Cannot be exchanged for cash The prize is non-transferrable and non- Following its European refundable debut in Manchester last Subject to availability year, Lightopia will return Prize to be redeemed between 3rd December to Heaton Park from the 2020 and 10th January 2021 excluding the 5th 3rd December until the December and 12th December as they are fully 10th January, with its booked. award-winning and visually The prize must be claimed by the prize winner spectacular lantern and only, ID may be required light festival. The promoter holds the right to change a competition at any time Friday 4th Prestige Flowers, Merry Winner to claim flowers with contact details December Christmas Bouquet (large) provided. with chocolates and teddy For delivery before Christmas they must claim before Monday 7th Dec. AND For the Vapiano voucher the winner will need to A £50 gift voucher for download the Manchester Confidential app and Vapiano italian in the create an account and then email Corn Exchange courtesy [email protected], with details of the of Manchester Confidential - prize and the voucher will be added to the app. https://confidentials.com/ manchester/tracking?id=5f b3a36c26ca4 Saturday 5th The Elf on the Shelf Bundle ‘The Elf on the Shelf® is returning to the UK this December festive season to celebrate its 15-year anniversary and to celebrate we’re giving one lucky winner the ultimate North Pole prize bundle! Scout Elves will be joining their families at the start of the holiday season, helping create joyful and memorable magical moments.