Cax Corporate Insert 2015_Layout 1 28/05/2015 13:44 Page 1

Property Management • Residential • Commercial • Agricultural • Facilities • Property insurance Commercial Agency • Sales • Lettings • Acquisitions • Investment consultancy • Development • Corporate strategy • Logistics/supply chain consultancy • Serviced offices • Research and investment Block Management • Service charge accounting • Planning / budgeting • Day to day management • Company secretarial services Professional Services • Valuations • Rent reviews • Lease renewals • Business rates property needs • Compulsory purchase • Dispute resolution • Automotive services Residential Lettings • Marketing • Tenant checking • Tenancy documents • Inventories • Student lettings Building Consultancy • Building surveying services • Building works / Project management

• Building maintenance All your Cax Corporate Insert 2015_Layout 1 28/05/2015 13:44 Page 2

All your property needs

Caxtons is one of the largest independent firms of chartered surveyors in the South East. Clients can expect a personal service from a professional team committed to achieving the best possible result.

Whatever the task, Caxtons has Advice is given by experienced property people who can help. specialists from offices in North West Kent, the Medway towns and • From managing a business park to Canterbury. looking after a residential investment. Fees for work undertaken are agreed prior to instruction and set at a level • From selling 50 acres of that fairly reflects the work and development land to letting responsibility involved. a town centre shop. The ultimate aim is to build lifetime • From valuing a farm to mounting business partnerships by providing a a business rates appeal. first class service, which is responsive • From negotiating the terms of a to the needs of clients and is of a commercial lease to assisting on quality that consistently exceeds a repairs dispute. expectation.

For more information please contact us at our North West Kent office: James Pilcher House, 49-50 Windmill Street, Gravesend DA12 1BG. Telephone: 01474 537733 or email [email protected]

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Investment insert 2015_Layout 1 28/05/2015 13:42 Page 1

Investment Consultancy

Caxtons’ Investment Consultancy Team are able to provide comprehensive advice in respect of commercial and residential investment opportunities. We act on behalf of property companies, private individuals and personal pension schemes across the South East.

The service • Sourcing commercial and residential property investments via provided by auction, private treaty and off market opportunities. the team includes: • Matching investments to clients’ individual requirements. • Inspecting the property and surrounding area.

• Reviewing and advising on legal documentation.

• Considering the covenant (tenant) strength.

• Researching local market conditions.

• Advising on value and strategy.

• Negotiating purchase or attending auction.

• Liaising with solicitors through to completion.

• Arranging insurance.

• Providing ongoing property management. Cax Investment insert 2015_Layout 1 28/05/2015 13:42 Page 2

All your property needs

Recent • A prime retail unit in Beckenham, Kent, let to To find out more about Caxtons’ Acquisitions William Hill, purchased via an off-market opportunity investment consultancy services, include: for £450,000. This reflected a net initial yield of 7%. please contact: • A prominent restaurant premises in Maidstone, Kent, let to Pizza Express, purchased by private treaty for Neil Chatterton BSc MRICS £1.05m. This reflected an initial yield of 6.75%. Tel: 01474 537733 Email: [email protected] • A multi-let industrial estate in Maidstone, Kent, purchased by private treaty for £1.1m. This reflected a net initial yield of 10%. Charlotte Bland BSc (Hons) MSc MRICS • Three new build, terrace houses in Canterbury, Kent, Tel: 01474 537733 purchased off-plan for £600,000. This reflected a net Email: [email protected] initial yield of 5%. • A modern industrial unit in Faversham, Kent, let to Howdens, purchased at auction for £600,000. This reflected a net initial yield of 8.5%. • A period office building in Leatherhead, Surrey, let to Mount Green Housing Association, via an off market opportunity for £495,000. This reflected a net initial yield of 7.7%.

The Service Our investment consultancy team offer a comprehensive service, tailored to individual clients’ needs, and can advise from initial search through to completion. We have extensive contacts and access to investments in various sectors of the market and are able to provide expert advice. We also have established relationships with lenders, who are often able to provide finance to assist with purchases.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Commercial Finance insert 2015_Layout 1 28/05/2015 13:22 Page 1

Commercial Property Finance

Whether looking to purchase a new commercial property, raise funding against an existing portfolio, fund cash flow for a growing business or seeking short term commercial bridging finance, Caxtons can help you find the most appropriate solution. Through our partnership with Integritas Financial Solutions Limited, we offer clients a comprehensive and professional service, using our extensive knowledge of the banking sector. We will take the time to understand your business, your current financial structure and specific funding requirements. If your needs as a business do not fit the criteria of a traditional lender, as well as the conventional methods of raising finance, we have access to a variety of alternative, flexible solutions. Through a panel of over 100 UK lenders, we can offer a number of different options, within a realistic timescale, and support you throughout the application process. Our collaboration with Integritas Financial Solutions Limited means that clients have access to one of Kent's best known commercial finance brokers. With more than 60 years combined experience of financing commercial property through the UK banking sector, they can often secure a funding package for projects that might otherwise falter. Integritas Financial Solutions Limited is accredited to the National Association of Commercial Finance Brokers. Cax Commercial Finance insert 2015_Layout 1 28/05/2015 13:22 Page 2

All your property needs

Caxtons • Raising funds for new or existing projects To find out more about Caxtons’ Commercial • Consultancy where projects are not commercial property finance please contact: Finance progressing smoothly can provide • Refinancing options Paul Saunders expert • Reviewing existing banking arrangements to Tel: 01474 537733 support in ensure they are fit for purpose [email protected] the following • Reviewing lenders documentation to ensure Martin White areas: clarity and transparency Tel: 01474 537733 [email protected] • Minimising the amount of management time lost in negotiating with lenders to achieve Adrian Wenn Tel: 01474 537733 best terms [email protected] • Dispute resolution including mis-sold banking products

Testimonials “Having tried out-dated methods of raising finance, it became “We were absolutely delighted with everything that Integritas clear that our needs as a business didn’t fit the benchmarks has done for us. When the bank turned us down for finance that the traditional lenders required. This is where we sought after so many years of trading, we were really fed up and the advice of Integritas. Having known Paul through previous could not understand why we had been treated so badly. It working relationships, we felt confident in appointing Integritas was refreshing to meet people that understood these to review our funding requirements and financial structure. We frustrations, knew the market, and how to best approach the were amazed at the solutions offered to us on an effectual banks. We were particularly impressed with the efforts that timescale, and after opting for the solution that suited our you have put in to understand our specific requirements and business, the process was quick, easy, and well supported to get us three competitive offers in a very short space of throughout. We would have no hesitation in recommending time. The fact that you have dealt with all of the Integritas, and feel confident that they will remain advisors to correspondence and liaised with the bank throughout the the business as we grow and develop.” deal has meant we have been able to get on with our day to day job of building and refurbishing houses, confident that Kate Glover MCIB, Titan you were always looking after our best interests. If you would like us to recommend you to others we would be more than happy to do so and when our next project comes up we will be looking to speak to you at a very early stage to ensure we get the best deal in the market.” Charlie Vockins, Director

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Prop Management insert 2015_Layout 1 28/05/2015 13:41 Page 1

Property Management

Caxtons’ Property Management Division acts on behalf of more than 750 clients and currently has an extensive and diverse portfolio of approximately 7,000 commercial and residential properties throughout the South East. Fully regulated by RICS, our property management clients include substantial national and regional property companies, district councils, finance houses and numerous other companies and individuals.

Sectors • Shops and parades include: • Industrial units and estates • Office blocks and suites • Residential houses and flats • Agricultural holdings

Principal • Rent collection and accounting services • Commercial service charges offered by the • Residential lettings and management team are: • Residential block management • Flexible facilities management • Lease renewals, rent reviews and valuations • Bespoke property insurance • Dilapidations and repairs specifications • Health and safety advice • Investment sales and acquisitions • Agricultural management • Student lettings Cax Prop Management insert 2015_Layout 1 28/05/2015 13:41 Page 2

All your property needs

The Service Caxtons can not only deal with any property - large To find out more about Caxtons’ or small - but also provide a bespoke service property management services, geared to clients needs. please contact:

Supported by a properly resourced accounts Property Investment department, experienced property managers make Neil Chatterton BSc MRICS every effort to manage day to day in the most Tel: 01474 537733 productive and cost effective way. Email: [email protected]

Strategic advice is also on hand, so that returns Commercial & Portfolio can be maximised and active management Management positions exploited Charlotte Bland to the full. BSc (Hons) MSc MRICS Tel: 01474 537733 In essence Caxtons has all the expert knowledge Email: [email protected] needed to buy property investments and to properly manage, improve and sell them. Residential Block Management Clients will receive a personal service whatever the Tony Martin MIRPM Cert CIH AssocRICS level and extent of the work to be carried out and Tel: 01474 330890 fees will always be tailored to the particular Email: [email protected] property and services involved. Property Insurance David Gurton AssocRICS MIRPM Tel: 01474 537733 Email: [email protected]

Residential Management and Lettings Alan Stewart BSc (Hons) FRICS MCIArb FARLA Tel: 01634 576000 Email: [email protected]

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Commercial Management insert 2015_Layout 1 28/05/2015 13:40 Page 1

Commercial Management

Effective management for investment properties demands clear-cut guidelines for all concerned - landlords, tenants, and managing agents. The duties covered by Caxtons’ standard management fee are based on guidelines produced by The Royal Institution of Chartered Surveyors and are included in a property management agreement. Caxtons can also tailor the service to specific requirements, and instructions can be limited solely to certain items. In essence, we offer a very flexible approach with the overall aim being not only to maintain, but also to enhance, value.

Maintaining We will look at every angle to keep returns as high as possible. your • We can provide an efficient accounting service. investment • We will treat tenants fairly and will act quickly if there is a problem. • We will charge a fair and reasonable fee for the services provided. • We can also buy or sell for you, using our sound investment knowledge and experience.

For more details contact our West Kent office: 01474 537733 or email [email protected]

Chartered Surveyors Cax Commercial Management insert 2015_Layout 1 28/05/2015 13:40 Page 2

The service carried out as part of our • Advising on rating, planning, improvement management includes: or other grant applications, insurance claims • Submitting demands and collecting rent, and valuations. service and other charges from tenants at • Preparing replacement cost valuations for agreed intervals. insurance purposes. • Making payments, from these and other • Considering applications from tenants for funds, for day-to-day maintenance. consent to alter properties. • Administering building and other insurances. • Advising on applications for assignments, • Inspecting the property at agreed intervals to sub-lettings and changes of use. check maintenance and repairs and to deal • Preparing schedules of dilapidations with day-to-day repairs to structure, plant, or condition. fixtures and fittings. • Arranging lettings or lease renewals, • Attending to routine management enquiries negotiating rent reviews and obtaining from tenants. premiums for variations of existing lettings. • Keeping records of tenancies and other • Copying documents, insurance policies and matters relating to the property. extra copies of accounts. • Administering funds and providing information to auditors. • Preparing and submitting regular rent All your property needs statements and accounts - usually quarterly. • Liaising with solicitors on breaches of To find out more about Caxtons’ commercial covenants, particularly payment of rents and management services, please contact: service charges. Commercial & Portfolio Management Neil Chatterton BSc MRICS Whilst the standard fee covers a wide range of Tel: 01474 537733 services Caxtons has the expertise to Email: [email protected] undertake additional services under a separate Charlotte Bland fee arrangement. We are able to offer a total BSc (Hons) MSc MRICS service covering all your property needs. Tel: 01474 537733 Additional duties which are outside the Email: [email protected] standard fee are:- • Purchasing and selling investment properties. • Giving evidence in court concerning recovery of rent or other charges, or compliance with lease covenants and service charge arrangements.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Commercial Agency insert 2015_Layout 1 15/06/2015 11:44 Page 1

Commercial Agency

Caxtons Commercial Agency division is active in the Thames corridor and throughout Kent and South East London. The team act on behalf of corporate clients, pension funds, property companies, property developers, institutional landlords, local authorities, logistics operations, retailers and private individuals.

Commercial • Industrial units and estates Agency sectors • Office buildings and suites include: • Development land • Investments • Retail units

Our • Disposals and acquisitions Commercial • Lettings Agents provide • Development and planning advice on: • Corporate strategy • Logistics / supply chain consultancy • Serviced offices • Research and investment Cax Commercial Agency insert 2015_Layout 1 25/04/2016 12:25 Page 2

All your property needs

The Service Our Commercial Agency Team has a full To find out more about Caxtons’ Commercial Agency services, understanding of the property market both on a contact us at the following offices: local/regional level and on behalf of national West Kent, M25 (East) occupiers looking to relocate to the area. and South Essex Mark Coxon BSc We have been involved with the majority of the Tel: 01474 579890 Email: [email protected] industrial estates, office developments and retail Victory Way, Admirals Park shops within the area and therefore our extensive Crossways, Dartford DA2 6QD East Kent: knowledge enables us to advise our clients and James Roberts provide the best possible strategy for their building. BA (Hons) PGDipSurv MICBA Tel: 01227 788088 Email: [email protected] As one of the largest surveying practices in the 1 Castle Street, Canterbury South East, our approach of leaving no stone Kent CT1 2QF unturned has earned us an award for being the most Mid Kent: Vaughan Hughes BSc MRICS active regional agent. Tel: 01622 234886 Email: [email protected] 26 Hollingworth Court Turkey Mill, Ashford Road Maidstone, ME14 5PP

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Insurance insert 2015_Layout 1 28/05/2015 13:36 Page 1

Exclusive Property Insurance

Do you have Caxtons believes that when it comes to arranging insurance on our clients’ the best cover property, only the best will do. available? Our many years of experience in the management of residential, commercial and industrial portfolios has shown us that property owners are not always well served by their insurance supplier. Consequently, we have sourced a unique, innovative and exclusive scheme for the insurance of our clients’ property with a leading international insurance company, through our insurance broker Morrison Insurance Solutions. The Pi Property policy takes the hassle out of insurance for our clients and, we believe, exceeds their expectations in this vital area of property management. Many of our clients have already discovered the benefit.

Why use the Caxtons’ large management portfolio means that Morrison Insurance Solutions. Caxtons/ are able to use our bulk purchasing power to source a high quality insurance Morrison Edwards product at very competitive premium rates. Combined with our long, established Pi Property history of insuring clients’ properties and the expertise of our qualified staff, we policy? can offer extensive cover and high quality service. Morrison Insurance Solutions, Chartered Insurance Brokers, received the UK Broker Award for claims handling in 2009 and 2010; and the Pi Property policy was awarded the highly commended scheme also in 2009.

Nothing to You have nothing to lose in obtaining a competitive ‘no-obligation’ quotation. lose It pays to compare. We are sure you will be pleasantly surprised. Cax Insurance insert 2015_Layout 1 28/05/2015 13:36 Page 2

All your property needs

The Service Quotations: Our ‘no-obligation’ quotation has proved To find out more about Caxtons’ attractive to existing clients who have discovered the insurance services please benefits of this exclusive Caxtons’ scheme. contact Comprehensive quotations can be provided within Morag Keohane Dip CII 24 hours. Cover sourced from a blue-chip Tel: 01474 537733 insurance company. Email: [email protected] Cover includes: Full all-risks cover including accidental James Pilcher House damage. Full property owners’ liability cover up to £10 49/50 Windmill Street million. Malicious damage by tenants and a wide range Gravesend, Kent DA12 1BG of unique and exclusive additional benefits. Claims: On-line claims notification. Claims up to £5,000 settled within 24 hours once final invoice received; and claims up to £1,000 may be settled on estimate as long as full contractor’s information provided. Approved contractors can be used immediately with invoices settled up to £1,000 on receipt of invoice. Dedicated loss adjuster for claims over £5,000 streamlining the system and resulting in quick and fair settlement with the minimum of fuss. Policy excesses apply. Documentation: Policy documents and certificates available to Caxtons on-line therefore no delay should a claim be necessary. Available in hard format or electronically to landlord clients. Premiums: Being part of the Caxtons’ portfolio ensures clients benefit from bulk purchasing which, along with other benefits, keeps premiums extremely competitive.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Insurance Case Studies 2015_Layout 1 28/05/2015 13:35 Page 1

Caxtons Insurance - Case Studies

Under Caxtons’ exclusive insurance cover through Pi-Property Insurance, not only are our premium rates with insurers extremely competitive, but also the extent of the ‘All-Risks’ cover provided under the policy is second to none. A number of case studies are outlined below to illustrate just a few of the many useful, additional features of cover. Tree Felling Residents in a block of flats were rather anxious about the state of a beautiful old oak tree in the & Lopping gardens. They were all agreed that although the tree enhanced the grounds, they were nevertheless anxious that some of the old branches looked distinctly unsafe. From time to time the resident’s management board and Caxtons would discuss what action to take about their concerns. Although the tree certainly didn’t need to be felled, there was no question that some of the offending branches should be lopped without further delay. The residents were surprised when they were told that Pi-Property Insurance would pay for this. They had been under the impression that there would have to be damage to the insured property before anything could be claimed under insurance. They were delighted to discover that they could successfully claim up to £5,000 because the tree’s condition represented a threat to life and/or property.

Dilapidations A tenant went bankrupt, leaving the property undamaged but with stock and debris to be removed. The property owner established that this would cost £7,500 to remove; however, with no damage at the premises the owner believed these costs could not be reclaimed under their insurance policy. A quick call to Pi-Property Insurance confirmed that they were indeed covered for such costs up to £50,000

Flood Loss The owner of a large commercial estate received a telephone call from their tenants to advise that the Prevention estate road was flooding as a result of major storm conditions, and water was beginning to enter the estate's car park. The property owner became very concerned because in 2003 there was major flooding of the property where water entered their basements, damaging air-conditioning plant. Upon visiting the site with their property manager they found that their front car park was indeed flooding, and water was now coming into the estate from flooded fields surrounding the estate. Concerned that water may enter the building, they mobilised employees who placed sand bags against the doors to prevent water getting into the property. Water continued to rise and it became evident that the sand bags were unlikely to prevent water entering the building. Pi-Property Insurance were contacted and, following discussions with the insurer, were able to confirm that they could reclaim the costs incurred up to £50,000 in relation to the hire of pumps, generators, an excavator and additional costs in relation to man hours spent in preventing a major loss if water had entered the buildings. Cax Insurance Case Studies 2015_Layout 1 28/05/2015 13:35 Page 2

All your property needs

Eviction of Shortly after tenants had vacated a light industrial unit on a trading estate but before a new lease was Squatters completed and the new tenants were able to move in, a property owner was faced with having to deal with illegal occupation. Rogue traders had set up their vehicle maintenance business without any kind of consent. Legal advice was taken and together with Caxtons, a strategy was devised to resolve the issue and remove the squatters. Although the squatters had not damaged the property, the landlord was faced with having to pay for the professional advice he had received. Fortunately, the landlords Pi-Property Insurance policy covered the costs associated with the eviction of squatters – even though no damage had taken place. He was delighted to learn that the policy would provide cover up to £50,000 for any one event.

Emergency One of Caxtons’ tenants living on her own recently had a fall. Unfortunately, although her neighbours Access – heard her cries for help and called the emergency services, the property was secured from the inside they were unable to gain access. When the paramedics arrived they were forced to break in through Concern for a window. Residents Our 87 year old tenant was taken quickly to hospital and was able eventually to make a full recovery. On her return home she was pleased to see that her window had been repaired in the meantime. Acting on behalf of our client, the tenant’s landlord, we had been able to get the necessary repairs carried out and reclaim the cost on the landlord’s insurance policy with Pi-Property Insurance.

Illegal A major residential property owner approached Caxtons to undertake a review of their current Cultivation of insurance arrangements put in place by a local insurance broker. Caxtons quickly identified that the insurance policy would only meet a claim for damage, caused by a tenant where they have adapted Drugs the premises to cultivate cannabis or other drugs, where specific conditions had been met. The most significant of these conditions required the inspection of each property within the portfolio internally and externally a minimum of once every 3 months. The property owner had not had this condition explained to them and to meet its requirements would incur significant costs to the owner which they could not reclaim from their tenants. In partnership with Pi-Property Insurance, Caxtons secured a competitive insurance premium for the property owner's portfolio, preserving cover for damage caused by tenants illegally cultivating drugs without the requirement to inspect the premises once every 3 months.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Building Consultancy insert 2015_Layout 1 28/05/2015 13:33 Page 1

Building Consultancy

The Building Consultancy department at Caxtons undertakes a wide range of projects, and always aims to provide experienced, informed and expert advice tailored to each specific situation.

Building • Building inspection reports Surveying • Schedules of condition services • Bank funded construction and development monitoring • Dilapidations advice for both tenants and landlords • Advice on exit strategies for tenants at the end of a lease • Party wall notices and awards • Insurance reinstatement cost assessments • General building surveying advice

Building • New, maintenance, alteration, refurbishment and repair works Works/Project • Design of works Management • Budget cost advice services • Preparation of schedules of works • Contract administration of works • CDM co-ordination Expertise across various • Party wall notices and awards sectors of the property • Project management industry, including: • Residential Building • Defect analysis • Housing Associations Maintenance • Specifying and contract administration • Retail services of remedial works • Industrial • Insurance claims • Offices • Planned maintenance • Leisure • Reactive maintenance • Schools, Colleges and • Stock condition services Universities • External & internal redecorations Cax Building Consultancy insert 2015_Layout 1 28/05/2015 13:33 Page 2

All your property needs

The Service Building Surveying: At any stage of the property To find out more about Caxtons’ life-cycle, Caxtons Building Consultancy are able Building Consultancy services, to offer a wide range of general building please contact: surveying services and expertise to provide the critical advice required to realise the potential, Mark Laherty MRICS maximise the value, mitigate the risks, preserve Telephone: 01474 330960 and enhance property assets. Email: [email protected]

Building Works/Project Management: Whether James Pilcher House undertaking new, maintenance, alteration or 49/50 Windmill Street refurbishment works, Caxtons can provide the Gravesend Kent DA12 1BG expertise required, at all stages of a project, to achieve the desired outcome at the most cost A list of current and recent effective option. projects is available on request.

Building Maintenance: Caxtons has the expertise to react to immediate repair requirements, as well as planning for long term maintenance and building conservation. Dilapidations advice is also available - for landlords to ensure the preservation of their property asset; and for tenants to achieve significant cost savings with exit strategies and defending dilapidations claims from their landlord.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Pro Services insert 2015_Layout 1 28/05/2015 13:32 Page 1

Professional Services

Caxtons Professional Services’ Division acts on behalf of investors and occupiers throughout the south east of England on both commercial and residential property matters. Our clients include institutions, pension funds, private individuals and property companies, as well as local, regional and national businesses.

Our • General Consultancy Advice consultants • Commercial Property Rent Reviews can provide • Commercial Property Lease Renewals advice on: • Property Valuations • Expert Witness/Arbitration/Independent Expert Referrals • Dispute Resolution • Business Rate Appeals • Dilapidations • Residential Property Leasehold Enfranchisement • Compulsory Purchase & Compensation • Boundary Disputes

Our Chartered • The Retail Sector Surveyors have • Industrial Premises experience in: • Office Accommodation • Residential Property • Medical Centres Cax Pro Services insert 2015_Layout 1 18/08/2015 10:00 Page 2

All your property needs

The Service Caxtons is able to draw on a wealth of professional and Please contact: local knowledge, built up over years of experience, and CANTERBURY aims to give the best possible advice across a range of property tasks and property sectors, in order to minimise Daniel Thackray BSc (Hons) MRICS occupier liabilities and maximise owner returns. Tel: 01227 788088 Ext:226 Email: [email protected] Time is taken to ensure that each client’s business and needs are fully understood, so that the provision of Ian Bingham BSc MRICS MCIArb services can be tailored accordingly. Tel: 01227 788088 The professional team enjoy working closely with clients Email: [email protected] and their advisors, and endeavour to develop long-term Tony Meire FRICS relationships. Tel: 01227 788088 Ext: 243 Advice and recommendations on matters such as lease Email: [email protected] renewals and rent reviews is given in a clear HEAD OFFICE straightforward way and our Surveyors are always available to provide further explanation and information if needed. Graham Mitchell FRICS MIoD Tel: 01474 537733 Caxtons aims to provide clear, concise professional advice Email: [email protected] and to give clients excellent value for money. Charles Oliver Office locations: BSc MSc FRICS FAAV MEWI FCIArb Caxtons’ valuation teams work out of four offices across Tel: 01474 537733 Kent and undertake appraisals throughout the South East Email: [email protected] and beyond. Philip Treveil BA(Hons) MA MRICS Head Office Maidstone Tel: 01474 537733 James Pilcher House 26 Hollingworth Court Email: [email protected] 49/50 Windmill Street Turkey Mill, Ashford Road Gravesend Maidstone, Kent ME14 5PP Ian Cousins BSc FRICS Kent DA12 1BG Tel: 01474 537733 Email: [email protected] Canterbury 1 Castle Street MAIDSTONE Canterbury Kent CT1 2QF Vaughan Hughes BSc MRICS Tel: 01622 234886 Email: [email protected]

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Valuation insert 2015_Layout 1 28/05/2015 13:30 Page 1

Property Valuations

Caxtons’ dedicated valuation teams provide professional property appraisals throughout the south east of England for a wide variety of clients, including banks, institutions, pension funds, professional advisors, private individuals and property companies

Valuations and • Funding (including bank loans) property • Probate appraisals • Taxation and accounts can be • Litigation provided for: • Matrimonial purposes • Pension funds • Charities Act compliance

Specialist • Industrial appraisals of • Retail property from • Offices the following • Investment sectors: • Development • Residential Cax Valuation insert 2015_Layout 1 11/08/2015 09:31 Page 2

All your property needs

The Service Local Knowledge Please contact: Last year, Caxtons’ valuation teams appraised nearly half a CANTERBURY billion pounds worth of property. The Estates Gazette Daniel Thackray BSc (Hons) MRICS ranked the company in the top 50 largest surveying firms Tel: 01227 788088 Ext:226 in the UK and one of the largest in the South East. Email: [email protected] Our valuations and appraisals are based on expert Ian Bingham BSc MRICS MCIArb in-depth knowledge and experience of local markets. Tel: 01227 788088 With commercial agency teams based in both our east Email: [email protected] and west Kent offices, we have access to the latest deals and transactions, enabling us to provide accurate up to Tony Meire FRICS date advice. Tel: 01227 788088 Ext: 243 Email: [email protected] Resources HEAD OFFICE Our valuation teams use the leading development appraisal software and, in addition to our in-house resources and Graham Mitchell FRICS MIoD databases, we have access to the latest Tel: 01474 537733 on-line property information via EGi, FOCUS and EGi Group. Email: [email protected] Charles Oliver Office locations: BSc MSc FRICS FAAV MEWI FCIArb Caxtons’ valuation teams work out of four offices across Tel: 01474 537733 Kent and undertake appraisals throughout the South East Email: [email protected] and beyond. Philip Treveil BA(Hons) MA MRICS Maidstone Head Office Tel: 01474 537733 James Pilcher House 26 Hollingworth Court Email: [email protected] 49/50 Windmill Street Turkey Mill, Ashford Road Gravesend Maidstone, Kent ME14 5PP Ian Cousins BSc FRICS Kent DA12 1BG Tel: 01474 537733 Canterbury Email: [email protected] 1 Castle Street MAIDSTONE Canterbury Kent CT1 2QF Vaughan Hughes BSc MRICS Tel: 01622 234886 Email: [email protected]

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax A4 Inserts Block Man 2015_Layout 1 28/05/2015 13:29 Page 1

Block Management

Market Caxtons is a market leader in the complex area of residential block Leader management; and deals with apartment blocks and residential estates across the South East. RICS and ARMA Membership provide reassurance to clients that Caxtons is a professional and regulated organisation committed to providing the right services at the right cost. A properly resourced accounts department and access to essential building surveying services are key factors, and mean Caxtons has the necessary support services ‘in house’ and available at all times.

Additional Caxtons can run residents’ Management Companies, taking on the role Services of Company Secretary, arrange buildings and other insurances and administer reserve funds.

Caxtons provides a complete management service delivered by experienced and committed property people intent on giving a professional and personal service. Your property will be in safe hands. Cax A4 Inserts Block Man 2015_Layout 1 28/05/2015 13:29 Page 2

All your property needs

The Service • Administering service charge funds and To find out more about Caxtons’ paying suppliers block management services, please contact: • Collecting ground rents and service charges • Preparing budgets and accounts Tony Martin • Dealing with lease assignments MIRPM Cert CIH AssocRICS Tel: 01474 330890 • Liaising with solicitors on legal matters Email: [email protected] • Managing the blocks on a day to day basis Maurice O’Connor • Providing property and other insurance BSc (Hons) AIRPM • Assessing fire and other risks in the Tel: 01474 330890 common areas Email: [email protected]

• Specifying and handling major repair, James Pilcher House, redecoration and other cyclical works 49/50 Windmill Street • Keeping company records up to date Gravesend, Kent DA12 1BG

Management Fees and charges are assessed on a client by Charges client basis to match the service being provided. The agreed charges are set out in a Management Agreement, which gives clear-cut guidelines to clients, leaseholders and managing agents.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS Cax Res Lets insert 2015_Layout 1 28/05/2015 13:27 Page 1

Residential Lettings

Caxtons’ Residential Lettings offices provide an efficient and effective service for the letting and management of properties throughout Kent, East Sussex and South East London. Our clients include property companies and private individuals; and we will always tailor our service and advice to meet specific requirements. And for exclusive properties, Caxtons has a premier lettings service. With a distinctively styled livery, ‘Platinum Lettings from Caxtons’ is tailored to provide an executive service for clients with properties at the top end of the market. Please see our separate brochure for further details.

Letting • Detached/semi-detached/terraced houses properties • Bungalows include • Country cottages • Flats and maisonettes • Student houses and apartments

Our accounts • All funds held in Client Accounts systems • Accounting systems fully regulated by the Royal Institution of fully protect Chartered Surveyors our clients • All deposits held as per the Tenancy Deposit Scheme Cax Res Lets insert 2015_Layout 1 28/05/2015 13:27 Page 2

All your property needs

The Service The residential lettings team are absolutely To find out more about Caxtons’ focussed on letting properties in the shortest time Residential and Student Lettings possible, at the best rent possible and to the best services, contact us at the following offices: tenant possible. Properties are marketed locally, regionally and East Kent: nationally through a variety of media including Duncan Reeves HND internet property portals and local advertising. Telephone: 01227 788088 ext 241 Email: [email protected] Prospective tenants are interviewed and accompanied to view properties; and their North and Mid Kent: references are followed up with credit and county Amelia Singer MARLA court judgement checks. 107 Watling Street Gillingham Where we also provide a management service, Kent ME7 2YX properties will be actively dealt with to ensure all Telephone: 01634 576000 landlords' legal requirements are adhered to, and Fax: 01634 577000 Email: [email protected] that tenants conduct the tenancy in accordance with their tenancy agreement. As well as standard residential lettings, Caxtons specialises in the student lettings market particularly in and around Canterbury.

Caxtons Commercial Limited is an appointed representative of Morrison Edwards Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Regulated by RICS