Cybercrime Support Network Giving victims of a voice.

Cybercrime Support Network (CSN) is a national nonprofit whose mission is to serve individuals and small businesses impacted by cybercrime.

Report. Recover. Reinforce. The Problem

● Millions of Americans are victims of cybercrime and online each year with no clear path to reporting and recovery.

● The true rate or cost of cybercrime and online fraud to individuals and SMBs is unknown. FBI Internet Crime Complaint Center (IC3) 2019 Annual Report Actual losses could be $338 billion per year for 50M American consumers and SMBs. 36+ Cybercrime Categories (IC3)

Advance Fee Duplicate Misrepresentation Auction Employment No Lead Value Business Email Compromise Extortion Non-payment/Delivery Charity Gambling /Smishing Civil Matter Government Impersonation Ransomware Confidence Fraud/Romance Hacktivist Real Estate/Rental Copyright/Counterfeit Harassment/Threats of Violence Re-shipping Corporate Data Breach Healthcare Related Social Media Credit Card Fraud Identity Theft Terrorism Crimes Against Children Lottery/Sweepstakes Virtual Currency Criminal Forums Malware/Scareware Virus Denial of Service

The Hotline Issue

● AARP Fraud Watch ● International in cooperation with ● Consumer Financial Protection Scam-Tracker FTC Bureau (Gov) econsumer.gov Report a Complaint ● Office of Inspector General Dept. of Complaint Categories Transportation ● FTC US Complaints https://www.oig.dot.gov/hotline ftc.gov/complaint ● Anti-phishing Working Group (APWG) ● U.S. Treasury ● National Consumers League https://www.antiphishing.org/report IRS Impersonation Scam Reporting fraud.org -phishing/overview/ Forward phishing email as an ● National Center for Missing and Exploited ● FTC report Identity Theft attachment to: Children identitytheft.gov [email protected]. Cyber Tip Line ● Call for Action ● Identity Theft Resource Center ● Internet Crime Complaint Center FBI (IC3) Callforaction.org 888-400-5530 Complaint Form ● Better Business Bureau ● AARP Fraud Watch Helpline ● U.S. Senate Special Committee on Aging’s BBB Scam Tracker Call 877-908-3360 to share your Fraud Hotline 1-855-303-9470 story and receive assistance from 2017 Committee Report Pages 43-47 have ● US Cert for Business our call center lists of potential places to report Report an Incident Report Malware Reporting Phishing Email to APWG https://www.thirdway.org/memo/readers-guide-to-understanding-the- us-cyber-enforcement-architecture-and-budget What Can You Do Today? Own Your Online Presence

USE 2FA TwoFactorAuth.Org Twofactorauth.org

Reverse Image Search ● Upload a profile photo to google.com/images to find out if the photo is stolen from another profile or website.

The Password Problem Forbes Top Passwords List

Access WiFi Privately

Public WiFI Security

Virtual Private Network (VPN) Privacy

➔ Location ➔ Camera ➔ Voice Recognition ➔ Microphone ➔ Apps Continuous Education

Is Key!

Resources are Available! FraudSupport.org FraudSupport.org FraudSupport.org FraudSupport.org Crime Categories Served by 211 The Three Golden Rules

With the three golden rules, ScamSpotter.org offers easy-to-follow help to prevent cybercrime.

1. Slow it Down. 2. Spot Check. 3. Stop! Don’t Send.

Order Free Posters and Rack Cards Fraudsupport.org Resource Library

What does success look like? • Increased reporting • Increased recovery • Increased resources • Decreased crime and re-victimization! Public - Private Partnership

Craig Newmark Philanthropies

Federal Grant Funding Federal Grant Funding U.S. Department of Justice U.S. Department of Homeland Office for Victims of Crime Security Kristin Judge Twitter: @kfjudge CEO/Founder Stay in Reach out on LinkedIn!

Cybercrimesupport.org Touch! FraudSupport.org ScamSpotter.org

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Twitter: @FraudSupport @CyberSupportNet

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