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Impax Company Profile COMPANY PROFILE Solutions in time, meeting your every need. 1 IMPAX BUSINESS SOLUTIONS LTD mpax Business Solutions Limited (Impax) is an information VISION systems and business consultancy company based in Nairobi, Kenya but with operations in Uganda and Nigeria. To be the premier IT business solutions company in Africa. IWe provide business solutions and consultancy services in the areas of business process automation and MISSION mobile solutions. To provide leading IT solutions tailored to meet the client’s specific needs including business improvement and value Impax was founded in August 2003 and has so far undertaken adding systems and at the same time ensuring a quick a wide range of consultancy assignments across Africa. We return on investment through a combination of continuous endeavour to provide world-class business management technological advancement and dedicated, highly skilled systems and support services to solve business problems and motivated professionals committed to the delivery of and enhance business performance in organizations. This timely and quality services. has been attained through partnering with strategic market leaders ensuring that our clients acquire solutions that OUR CORE VALUES efficiently satisfy their business needs. • Excellence Impax is the Microsoft Partner of the year 2017 – Public • Quality Sector: Government for West, East and Central African • Trust (WECA) region. We have also previously received awards in • Respect CRM & RMS and continuously featured in the Top 100 Mid- Sized Companies Awards since 2014. 2 OUR PRINCIPLE STATEMENT INNOVATIVE PRODUCTS Impax continues to identify and make available to its clients the most innovative and cutting edge technologies that will deliver the highest value to the clients. In doing so, the company invests in understanding the various clients’ needs and identifying solutions that best meets those needs. COST EFFICIENCY Impax clearly understands the need to provide quality services at the most competitive price and is continuously seeking ways of enhancing efficiency in service delivery. Various ways of achieving lowest cost without compromising on the quality of service are always being sort. QUALITY SERVICE Impax understands that it is always easier to sell more to an existing customer than to seek a new customer. Therefore the company has invested in enhancing the quality of service and has a continuous service level assessment process in place. 3 OUR TEAM Impax has a staff strength of 60+ professionals in various fields. These include IT as well as Business Consultants to enable us serve our clients with utmost passion and skill to deliver excellent bespoke solutions to every business in the various industries. Our staff experience over the years has ensured successful deployments of our various solutions giving us the confidence to handle large and complex scenarios. The various certifications acquired by our team and continuous training guarantees quality and world class service. 4 OUR SOLUTIONS & CLIENTS MICROSOFT DYNAMICS Based on Microsoft Dynamics and Microsoft Technology Our Main Product Offerings Include: platform, our ERP & CRM solutions offer comprehensive • Microsoft Dynamics 365 (ERP & CRM ) business management and reporting tools across a vast range of • Microsoft Dynamics GP industries. From manufacturing, telecommunications, retail, non- • Microsoft Dynamics Retail Management System profit, to finance & banking, our solutions are tailored and can be customized to suit requirement in various industries in the areas of financial management, trade and logistics, process management, enterprise reporting among others. 5 ERITREA TRANSPORT Eritrean Airlines SOUTH SUDAN TELECOMMUNICATIONS INSURANCE Eritel National Insurance Company of MANUFACTURING Southern Sudan Shishay Feeds Ltd INSURANCE National Insurance Company of Eritrea GHANA UGANDA MANUFACTURING BANKING & FINANCE Diageo Diamond Trust Bank KENYA MANUFACTURING NGO East African Cables Limited, Meru Living Goods, Liverpool VCT, Dairy Co-op Union Bible Society of Kenya, Church World Services, NCCK NIGERIA BANKING & FINANCE Kenya Post Office Savings Bank, PUBLIC SECTOR TELECOMMUNICATION Diamond Trust Bank, Agricultural Athi Water Services Board, Interswitch Nigeria Limited Finance Corporation, Spire Bank, NIC Kenya Urban Roads Authority Bank, Stanbic Bank, CIC Insurance MANUFACTURING (KURA), National Transport and Group Diageo Safety Authority (NTSA), Kenya RETAIL & DISTRIBUTION Airports Authority, IPOA, RWANDA Naivas Limited, Beth International, Kenya Trade Network Agency TRANSPORT Jade Collections, Lake Naivasha TELECOMMUNICATIONS RwandAir Holiday Inn, Kamahuha Limited, Interswitch East Africa, Linksoft Cleanshelf Supermarket Integrated Services SOUTH AFRICA TANZANIA MANUFACTURING Kewberg Cables & Braids MANUFACTURING (PTY) LTD East African Cables Tanzania Limited, Tanelec Limited BANKING & FINANCE Diamond Trust Bank SOME OF OUR CLIENT ASSIGNMENTS CLIENT OUR OF SOME 6 RETAIL SOLUTIONS CLIENT ASSIGNMENTS: Based on Microsoft Dynamics and Microsoft Technology platform, our solutions are designed to offer a complete Supply, implementation &BETH support INTERNATIONAL of MS Dynamics RMS package for end-to-end management of Supply, implementation & support of MS Dynamics RMS and Impax retail operations. Our retail management CLMS across 20 retail outlets solutions comprise of an integrated point (including RMS Headquarters) of sale, in-store back office, and head office applications structured in an architecture that parallels the retail model. Our solutions streamline operations in the key Supply, areas of inventory control, pricing control implementation & Beth International support of MS Supply, & customer relationship management Dynamics RMS implementation & among others. support of MS Dynamics RMS Our main product offerings include: • Microsoft Dynamics Retail Management System (RMS) • Microsoft Dynamics 365 (AX for Supply, implementation & support Retail) Supply, implementation & of MS Dynamics RMS across 8 retail RETAIL support of MS Dynamics outlets (including RMS SOLUTIONS RMS (including RMS Headquarters) CLIENT Headquarters) and Impax ASSIGNMENTS Customer Loyalty Management System 7 OFFICE 365 IMPAX HRMIS Office 365 is a general term for many of Microsoft’s cloud This is a localized solution that addresses the Payroll and Human software services. The basic idea is that subscriptions to these Resources management requirements. This modular system can services give you access to your office 24 hours a day and 365 be sold and implemented as a stand-alone solution or as part of days a year. the Dynamics ERP solutions. With this solution, you are able to sign in from a tablet or smart This solution covers phone on the road, a laptop in your bedroom at home, or a • Employee Information Management desktop in your actual office at work and enjoy features such as • Training and Development Outlook Mail, Office Online (Excel, Word, PowerPoint, One Note • Recruitment Management etc), Yammer, SharePoint, One Drive etc. • Leave Management • Self-Service Multiple devices, multiple locations—same access. • Disciplinary Management Talk of Business Anywhere!. • Performance Management • Payroll Management 8 BARCODE & RFID SOLUTIONS Our services for fixed asset management include physical Our solutions combine a number of innovative technologies to verification, fixed assets tagging, fixed assets data capture, and provide a holistic solution in the areas of automated fixed assets reconciliation with the existing asset register & valuation for audit and verification, linen management among others. organizations that need this service. We have hereafter provided a summary description of the solution in two key problem areas namely: Linen Management • Automated fixed assets management Linen is a basic component of quality services in the hospitality • Linen Management industry. Its management has a direct impact on operations costs and also plays a great role in staff and client satisfaction. Using Automated Fixed Assets Management RFID tracking technology, Impax provides a solution for tracking and accounting for linen stock levels and movement. Impax provides automated fixed assets management solutions using bar coding and RFID technologies. Our fixed assets Our Linen Management System utilizes durable ultra-high management solution is built on software from industry leading frequency UHF tags with long range detection, which provides an software houses such as RAM (UK), AssetWare Technologies (UK) effective linen tracking and management solution that assists in and Hardcat Pty Limited. reduction/elimination of overstocking and high costs of replacement. Our strategic alliance with the above mentioned companies gives us flexibility in provision of tailor-made solutions to meet the requirements for fast, accurate and human error-free asset management. 9 KENYA CLIENT REFERENCES BANKING & FINANCE: Central Bank of Kenya, Standard Chartered Bank, Commercial Bank of Africa, Kenya Commercial Bank, National Bank, Equity Bank, East African Development Bank, Spire Bank, Stanbic CHAD RWANDA TANZANIA Bank, Diamond Trust Bank, Family Bank, UBA Bank, Mwalimu Sacco, Milicom Tchad Kenya Police Sacco, Imarika Sacco, Amica Sacco, UAP Old Mutual Group Equity Bank, East African Community, TELECOMMUNICATIONS: Safaricom Limited, Airtel Kenya, Reime GT Bank Standard Chartered Kenya, Jamii Telecom, Africa Online, Interswitch EA Bank, Barclays Bank, INDUSTRIAL: East African Breweries, British American Tobacco,
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