sign in sign up
<<
Home , BillDesk, Gramin Bhandaran Yojana, Imperial Bank of India

(For internal circulation only)

VIKAS 2018

A Guide for PROMOTION TEST (Updated till December, 2017)

STATE LEARNING CENTRE BHUBANESWAR Jayadev Marg, Bhubaneswar - 751 014 Telephone : 0674-2430290/2433593 Fax : 0674-2435486 E-mail : [email protected] “VIKAS” Fourth Edition : January 2018

Every effort has been made by the following trainers of the State Bank Learning Centre, Bhubaneswar to avoid errors or omissions in this publication. Any error or discrepancy noted may be brought to our notice ([email protected]) which shall be taken care of in the subsequent editions. It is also suggested that to clarify any doubt colleagues should cross-check the facts, laws and contents of this publication with original Govt. / RBI / SBI notifications / circulars.

Rabinarayan Pattanaik, Asst. General Manager (Training) - 7606000810 Barendra Rana, Manager (Training) - 9437147593 Patanjali Bibhupad Sahoo, Manager (Training) - 9437078593 Vijay Kumar Satapathy, Manager (Training) - 9437077593 Pradeep Kumar Tripathy, Manager (Training) - 9437352579 Panchanana Mukhopadhyaya, Manager (Training) - 9437063593 Loree Mohapatra, Manager (Training) - 9437044593 CONTENTS

1. ORGANISATIONAL STRUCTURE ... 1

2. HUMAN RESOURSE ... 6

3. GENERAL BANKING ... 13

4. ADVANCES GENERAL ... 38

5. LEGAL ASPECTS OF BANKING ... 60

6. KYC & AML ... 74

7. PER SEGMENT DEPOSITS ... 80

8. PER SEGMENT ADVANCES ... 98

9. SME ADVANCE ... 115

10. AGRICULTURAL ADVANCES ... 129

11. INTERNATIONAL BANKING ... 157

12. INFORMATION TECHNOLOGY, ... 185 ALTERNATE CHANNELS & IS SECURITY

13. GENERAL AWARENESS (BANKING & FINANCE) ... 213

14. RATIONALES ... 241

15. SITUATION ANALYSIS ... 247

16. ESSAY ... 278

17. PRACTICE QUESTIONS FOR FOR/AGANIST ... 316

***

ORGANISATIONAL STRUCTUE

1. On recommendations of Committee and through passing of an Act in parliament, Imperial was renamed as on 1st July 1955. a) Gorawala b) Hilton Young Mission c) Kelkar d) Ranganathan 2. SBI's Registered Office & Central Accounts Office is in . a) b) c) New-Delhi d) 3. Corporate Head Chairman is supported in his functioning by MDs & DMDs. a) 2,16 b) 4,18 c) 4,14 d) 4,17 4. Find out which one is not a Business Groups that have been formed at Corporate Centre, Mumbai. a) National Banking Group b) Corporate Strategy & New Businesses c) Mid Corporate Group d) None of these 5. Who is the largest non promoter shareholder in SBI a) LIC b) Tata India Ltd c) IDBI d) ICICI 6. Which are not coming under the Strategic Business Unit of Corporate Accounts Group ? a) Project Finance & Leasing SBU b) Transaction Banking Unit c) Corporate Accounts Group d) SMEBU 7. Transaction Banking Unit has a special focus on a) Cash Management Product b) Trade Finance c) Supply Chain (Dealer/Vendor) Finance d) All of these 8. Mid Corporate Group (MCG) primarily caters to the banking needs of Mid Corporate, with a turnover of Rs. crore and . a) 50, 500 b) 100, 200 c) 20, 50 d) 40, 100 9. Gold Banking Business comes under . a) MCG b) CAG c) NBG d) IBG 10. Stressed Assets Management Group (SAMG), originally set up to take over all NPAs with outstanding of Rs. crore and above, has expanded its role to resolve all NPAs of Rs. crore. a) 5,1 b) 2,1 c) 10,5 d) 5,0.5 11. Customer Service Committee of the Board is headed by . a) DMD & CCRO b) CHAIRMAN c) DMD & CFO d) CGM 1 12. Zonal office been redesigned wef 01.11.2011 is the head of Zonal Office and his areas of supervisions are Business development, Supervision over branches, RBOs, CPCs, Credit & NPA Management, all reconciliation. a) DGM b) DGM (Business & Operation) c) DGM (Operation) d) None of these 13. PRESIDENT OF INDIA hold % share of SBI as on 31st March 2017. a) 51.58 b) 61.23 c) 58.60 d) 41.58 14. SBI General is a joint venture between SBI and a) IAG Australia b) GE Capital c) SBI Caps d) Society General 15. As AMFI is to Mutual Fund, C.I.F is to Life Insurance what is it for General Insurance? a) CIF b) Specified Person c) Agent d) Underwriter 16. SBI cards and Payment services Ltd is a joint venture with a) BNP Paribas b) GE Capital c) IAG Australia d) Indian Railway 17. SBI Life Insurance is a joint venture between the State Bank of India and . a) BNP Paribas Cardif b) GE Capital c) IAG Australia d) Society General 18. IN SBI General Insurance Company Ltd SBI owns % of the total capital and IAG the remaining %. a) 55,45 b) 75,25 c) 74,26 d) 56,44 19. Which of the following is not a BPR initiative ? a) RMPB b) Grahak Mitra c) RCPC d) IBCH 20. Grahak Miitra is positioned in______area of the Branch. a) Customer Area b) Cash Department c) Employee Area d) SWO counter 21. There how many of circle of SBI in India. a) 11 b) 12 c) 13 d) 16 22. WBCC stands for ? a) West Bengal Circle Credit Committee b) World Bank Credit Committee c) Wholesale Banking Credit Committee d) Web Banking Circle Committee 23. In charge of IT at the Corporate Centre is . a) CGM (IT) b) GM (IT) c) DMD (IT) d) MD (IT, RISK, SUBSIDIARIES) 2 24. SBI has % share in SBI custodial services Pvt Ltd. a) 100% b) 85% c) 65% d) 75% 25. SBI Custodial Services Pvt Ltd is established in collaboration with a) Society General, France b) Banca America c) FNS, Australia d) Mc Kensy 26. Identify the Pillars of BPR a) Branch Redesign, Sales Forces b) Centralised Processing Centers c) Alternate Delivery Channels d) All of the above 27. Cross Selling Department is a part of Group at Corporate Level. a) NBG b) CAG c) RBU d) MCG 28. The Subsidiary launched by SBI for implementation of CSR is a) SBI Power b) SBI Services c) SBI Foundation d) None of the above 29. Corporate Accounts Group is headed by . a)GM b)CGM c)DMD d)MD 30. State Bank Mobi Cash has been launched by SBI under with the partnership ? a) Bharati Airtel b) BSNL c) Realiance Communications d) None of the above 31. Where is the corporate office of the State Bank Of India. a) Kolkata b) Mumbai c) Chennai d) Delhi 32. FIBU stand for a) Financial Institutions Business Unit b) Foreign Institutions Business Unit c) First Institution Business Unit d) Former Institution Business Unit 33. TAB banking facilities in introduced in bank in which year a) 2013 b) 2014 c) 2015 d) 2012 34. SBI launched a single window for investment of the following country and the single window is called a) China - China Source b) Japan - Japan Desk c) Myanmar - Myans Source d) None of the above 35. Which Banking group at Corporate Center deals with tech based product. a) National Banking Group b) Corporate Strategy & New Businesses c) Mid Corporate Group d) None of these 36. What is the share of SBI in Sbi cards and payment service system private limited. a) 50% b) 60% c) 70% d) 80% 3 37. What is the share of SBI in Sbi Life Insurance Private Limited (SBILIFE) a) 74% b) 64% c) 80% d) 100% 38. was established in which year. a) 1806 b) 1921 c) 1855 d) 1905 39. Inspection & Management Audit department at Corporate center is headed by a)GM b)CGM c)DMD d)MD 40. FMC and Surveillance department at LHO is coming under direct supervision a) DGM & CFO b) DGM & CDO c) DGM & CCO d) DGM VIGILANCE 41. SBI Global Securities Private Limited (SBISG) is a joint venture between SBI and a) BNP Paribas b) GE Capital c) IAG Australia d) Societe Generale of France 42. SBI inaugurated first sbi INTOUCH branch on 01.01.2016 at which centre a) Cusrow Baug, Coloba, Mumbai b) Navi Mumbai c) Redfort, Delhi d) None of these 43. The DMD (Retail Strategy) at the Corporate Centre reports to a) Chairman b) MD NBG c) MD CBG d) None of these 44. The country's first state-of-art _ Currency Administration Branch* opened by SBI is christened as a) Cash factory b) Cash on wheels c) Cash at home d) Cash at door step 45. Where are the customer contact centres of the Bank located a) Delhi & Chandigarh b) Delhi & Mumbai c) Bangalore and Baroda d) Bangalore and Chennai 46. CENMAC (Central Office Management Committee) consists of a) Chairman, MDs and DMDs b) Chairman, MDs, DMDs, CGMs of all Circles c) Chairman, MDs d) None of theses 47. Who is heading ALCO at the Corporate Centre a) DMD (ALM Department) b) DMD & CFO at corporate Center. c) MD (Risk Management) d) None of these 48. The Statutory Auditors submit their report on the annual accounts of SBI to a) Corporate Centre b) The president of India c) RBI Governor d) None of these 4 49. Which is the New Strategic Business Unit (SBU) created under NBG ? a) Real Estate, and Housing Development b) Real Estate, Habitat and Housing Development c) PBU d) None of these 50. Who is the present Managing Director of Retail and Digital banking a) B. Sriram b) Praveen Kumar Gupta c) d) Smt. Manju Agarwal 51. Who is the present Managing Director of Stressed Asset Resolution Group a) B. Sriram b) Praveen Kumar Gupta c) Dinesh Kumar Khara d) Smt.Manju Agarwal 52. Who is the present Managing Director of IT, Subsidiaries and Risk a) B. Sriram b) Praveen Kumar Gupta c) Dinesh Kumar Khara d) Smt. Manju Agarwal 53. BPR is introduced as per the recommendations of which consultancy organization a) Rangarajan Committee b) c) Mckinsey & Co. d) Tata Consultancy Services 54. Which one of the following is not one of the categories of the branch classified under Ambience Policy ? a) Platinum b) Brozne c) Silver d) Copper 55. Cross Selling Department is a part of Group at Corporate Level a) NBG b) CAG c) RBU d) MCG 56. The following activities will not be undertaken by TFCPC a) Issue of Inland LC/BG b) Discounting of export bills c) Issue of Forex LC/BG d) Finance for trade *** ANSWERS TO ORGANISATIONAL STRUCTURE

01 (a) 02 (b) 03 (c) 04 (d) 05 (a) 06 (d) 07 (d) 08 (a) 09 (a) 10 (a) 11 (a) 12 (b) 13 (b) 14 (a) 15 (b) 16 (b) 17 (a) 18 (c) 19 (c) 20 (a) 21 (d) 22 (c) 23(d) 24 (c) 25 (a) 26 (d) 27 (a) 28 (c) 29 (c) 30 (b) 31 (b) 32 (a) 33 (b) 34 (b) 35 (b) 36 (b) 37 (a) 38 (b) 39 (c) 40 (a) 41 (d) 42 (a) 43 (b) 44 (a) 45 (c) 46 (a) 47 (b) 48 (b) 49 (b) 50 (b) 51 (a) 52 (c) 53(c) 54 (d) 55 (a) 56 (d)

5 HUMAN RESOURCE

1. What should be the repayment period for staff Car loan after retirement (if the loan is not fully repaid) ? a) Nil b) 60 mths from the date of retirement c) 84 mths d) 36 mths 2. Upto what extent a staff can avail medical reimbursement benrfit for dependent family members. a) 75% b) 60% c) 80% d) 100% 3. How many sureties are required for security, instead of mortgage of land &building, in case of Staff Housing Loan to Scheduled Tribe employees? a)3 b)2 c)1 d)Nil 4. What is the maximum quantum of Loan can be sanctioned to a clerical staff under housing loan to Scheduled tribe employees? a) 10 Lacs b) 12 Lacs c) 15 Lacs d) 20 lacs 5. What is the maximum no of Emerald Gems that can be awarded per annum under reward & recognition scheme for staffs? a)24 b)36 c)48 d)60 6. Who is the authority to award Sapphire Gem under reward & recognition Scheme for staffs ? a) Chief General Manager b) General Manager c) Dy General manager d) AGM 7. What is the minimum service criteria for confirmed clerical staff (lady) to be eligible for ICT (inter circle transfer) under working spouse ground? a) Nil b) 5yrs c) 3Yrs d) 2 yrs 8. Last date for receiving Inter circle transfer application is. a) 31st December b) 31st January c) 28 th February d) 31st March 9. If an officer is retired on Jan 2018,he is entitled for reimbursement of entertainment expenses upto a) Jan 2018 b) Oct-Dec Qtr c) Dec 2017 d) Jan-Mar Qtr 10. Employees mandatory contribution under Tier -1 of NPS is 10 % inclusive of a) Basic Pay b) Basic Pay DA c) Basic Pay, Special Pay & DA d) DA only 11. If an officer on promotion gets an increase in the basic pay equivalent to two or more increments in previous scale of Pay,then the date of annual increment shall be a) Date of joining b) Date of promotion c) 1st April d) 1st September

6 12. Voluntary retirement optees under the Scheme for extending miscellaneous benefits can be permitted to carry forward LTC &HTC upto a) 6/8 mths b) 11/12 mths c) 4/6 mths d) Not permitted 13. Smart compensation Package can be availed by officers upto the scale______. a) JMGS I b) SMGS c) MMGS II d) MMGS III 14. All confirmed employees who have completed ______years of uninterrupted service in the bank are eligible for staff housing loan. a) 2 b) 3 c) 5 d) 8 15. Who can't availed Sabbatical Leave ? a) Part Time employees b) Contractual employees c) Management Trainees d) All 16. How much annual incentive is being disbursed to eligible children of staff pursuing professional courses at selected elite Institutes in India ? a) Rs. 50,000/- b) Rs. 25,000/- c) Rs. 20,000/- d) Rs. 30,000/- 17. What is the repayment period for staff under IHLS (including moratorium period)? a) 360 months b) 240 months c) 264 months d) 384 months 18. What is the repayment period of staff demand loan, in distribution of _____ monthly instalments for principal and ______monthly instalments for interest. a) 120 months, 100 & 20 b) 84 months 70 &14 c) 144 months, 120 & 24 d) None 19. What is the Staff personal OD limit for employee OJMGS I to OSMGS V, where the length of service = or >5 but <10 (Rs. In lacs)? a) 5 b) 6 c) 7 d) 10 20. For a staff CRE Home loan interest rates will be applicable to a maximum of 3 units beyond which ______interest rates and repayment terms will apply. a) Public HL b) SME c) Staff d) Non of these 21. Which group of officers are exempted under protection policy for officers engaged in NPAs / AUCAs recover, initiating criminal action pro-actively against defaulter and fighting criminal / civil cases filed by defaulters ? a) Removed b) Dismiss c) Dereliction of duty d) All 22. What is the cash penalty impose on a officer in 4th Instance under policy on staff accountability for infringement/ transgression in Core Banking Data and other Information Technology Tools & Packages of the Bank ? a) Rs. 3000/- b) Rs. 5000/- c) Rs. 10,000/- d) Rs. 15,000/- 23. Under which section the Lokpal and Lokayuktas Act, 2013 declaration of assets and liabilities by all employees of the Bank is applicable. a)41 b)42 c)43 d)44 7 24. How many days mandatory consumption leave under "Vacation Policy" by the officers and award staff members of the Bank in every financial year. a) Ten working days in one spell b) Ten working days c) In stages d) None of the above 25. Under which act it has declared the banking industry to be a "Public Utility Service" a) Company Act b) BR Act c) Industrial Dispute Act d) RBI Act 26. What is the new designation of Senior Special Assistant ? a) Chief Associate (Customer Support & Sales) b) Special Associate (Customer Support & Sales) c) Senior Associate (Customer Support & Sales) d) Senior Special Associate (Customer Support & Sales) 27. What is the name of the digital life certificate submitted by pensioners? a) Jeevan Pramaan b) Jeevan Shree c) Jeevan Raksha d) Jeevan Dhan 28. What is the maximum amount of collateral free education loan can be sanctioned to a staff member for studying at ISB Mohali ? a) Rs 20 lacs b) Rs 25 lacs c) Rs 30 lacs d) None of the these 29. What is the maximum amount paid to a officer under the policy of ex-gratia lumpsum amount in lieu of Compassionate Appointment ? a) Rs 10 lacs b) Rs 12 lacs c) Rs 14 lacs d) Rs 15 lacs 30. 'Meri Unnati Mere Haath' is the punchline of which project. a) Project Saksham b) Project Education c) Project Gyan d) Project Learning 31. In the case of an officer who is ineligible for casual leave, the entire balance of casual leave should be credited to ______leave account. a) Un-availed casual leave b) Special leave c) Sick d) Privilege 32. What is the eligibility amount under IHLS to officers for repair/ renovation /alteration of the house/ flat acquired without bank's finance. a) Rs 20 lacs b) Rs 30 lacs c) Rs 40 lacs d) Rs 60 lacs 33. As per which award the transfer of subordinate staff has been taken place? a) Sastry b) Trade Unions Act c) Bank Employees' Union d) Desai 34. As per 5 Year transfer Policy, Redeployment Policy and Transfer under Career Progression Policy, the cut off date every year for award staff is a) 1st June b) 1st January c) 1st April d) None of these

8 35. What is the colour of uniform for Non-Messenger subordinate staff & watch & ward Staff a) White b) Khaki c) Brown d) None of these 36. In the backdrop of rolling out of Career Development System or CDS, role/ assignment positions are categorized as category-I/II/III, category -II falls under which group a) Officials in Non Measurable roles b) Officials in Budgetary c) Officials in Measurable & Budgetary (not specified) roles d) Officials in Measurable & Budgetary (specified) roles 37. Flex time facility will be allowed to only those employees who have performed well at least with CDS grade _____ and above. a) AAA b) AA c) A d) All can avail 38. What is the close time Bandwidth under Flexi Time Band. a) 11.00 a.m to 1.00 p.m. b) 1.00 p.m to 2.30 c) 2.30 p.m to 4.30 p.m d) 4.30 p.m to 8.00 p.m 39. The cases relating to sexual harassment of women at workplace in our Bank, a person aggrieved by the decision made by the Internal Complaints Committee (ICC)/ Non implementation of the decision of ICC, may prefer an appeal within ______days of the recommendations of ICC to the Internal Appellate Committee (IAC) of the Bank. a)30 b)45 c)60 d)90 40. Who are the member(s) of the Internal Appellate Committee (IAC) a) DMD (SAMG) b) DMD & CDO c) DMD (CS&NB) d) All 41. Bank has obtained a Group Term Policy no 72100274804 on 19.09.2017 from ______insurance company covering outstanding in home loan accounts of employees opened under Individual Housing Loan Scheme (IHLS) on or after 01.10.2014, a) United India Insurance b) SBI Life Insurance c) Birla Sun Life d) SBI General 42. Officers TEGS-VI and above can avail the Bank brief case(s)/ handbag(s),for their official use once in ______years. a) 1 b) 2 c) 3 d) Not Applicable 43. All officers on superannuation at the age of 60 years shall be permitted to retain the mobile handset free of cost even if purchased within ______year of retirement. a) One b) Actual cost after depreciation c) More than one d) none 44. Every retiring staff member is presented with a memento on Bank's behalf on their retirement, excluding ______a) Voluntary retirement b) Compulsory retirement c) Both d) None 9 45. Silver Jubilee Award for completing ______years service may be presented to employees a)10 b)20 c)25 d)30 46. If the rigour of penalty is in operation, the Silver Jubilee award could be released ______a) after the debarment is over b) in the debarment c) no such restriction d) None 47. If an employee has been under suspension and he died during suspension,the period of suspension till his death should be treated as ______. a) Suspension period b) on duty c) leave d) none 48. The employee under suspension there should not, however, be any deductions under the ______heads. a) Income Tax b) Instalments against loans granted by the Bank c) Payment to the Credit Co-operative Society d) Provident Fund Contribution 49. Who is the Appellate Authority for staff award Branches under Zonal Offices headed by SMGS IV or below a) RM of the region b) DGM (B&O) c) DGM & CirDO d) None 50. Repayment of new loans sanctioned on or after the date of the circular, i.e. 30/09/2014 is now permitted up to______years of age. a)60 b)65 c)70 d)75 51. Maxgain facility may now be extended to our Staff IHL borrowers also, with minimum loan amount of Rs ____ lacs and overdraft facility with reducing drawing power, as per the same terms and conditions applicable to public a) Any out standing amount b) 10 c) 15 d) 20 52. In the case of Staff Housing Loans, Stamp duty, Registration Charges and other documentation charges, be permitted to be added to the cost of the house/dwelling unit for the purpose of calculating LTV ratio in cases where the total project cost of dwelling unit does not exceed Rs. ______lacs. a) 10 b) 20 c) 30 d) What ever the project cost 53. What is time limit / gap specified for acquiring a second house or a third house from the date of acquisition of 1st house under staff IHLs. a) 1 year b) 2years c) 5 years d) No gap

10 54. In Credit Job Family will have three levels of certification, Level-II, handling of loan proposal is _____ a) up to Rs. 25 crores b) Rs. 25 crores & above c) No such limit d) None 55. What is the maximum quantum of loan can be sanctioned to a Clerical staff for purchase of a car ? a) Rs.4.50 Lacs b) Rs.6.50 Lacs c) Rs.7.50 Lacs d) Rs.10 Lacs 56. What is the maximum quantum of loan can be sanctioned to a officer TEGSS-II for purchase of a car ? a) Rs.4.50 Lacs b) Rs.6.50 Lacs c) Rs.7.50 Lacs d) Rs.10 Lacs 57. What is the maximum quantum of loan can be sanctioned to a confirmed Officers for purchase of a Two Wheelers ? a) Rs.4.50 Lacs b) Rs.6.50 Lacs c) Rs.7.50 Lacs d) Rs.10 Lacs 58. What is the maximum quantum of loan can be sanctioned to a Officers not yet confirmed for purchase of a Two Wheelers ? a) Rs.0.50 Lacs b) Rs.0.60 Lacs c) Rs.1 Lacs d) Not allowed 59. What is the maximum quantum of loan can be sanctioned to a Clerical Staff with 3 years of service for purchase of a Two Wheelers ? a) Rs.0.50 Lacs b) Rs.0.60 Lacs c) Rs.0.75 Lacs d) Rs.1 Lacs 60. What is the maximum quantum of loan can be sanctioned to a Clerical Staff with less than 3 years of service (including those on probation) for purchase of a Two Wheelers ? a) Rs.0.50 Lacs b) Rs.0.60 Lacs c) Rs.0.75 Lacs d) Not allowed 61. What are the other term and conditions for sanction of a Conveyance Loan Scheme for staff viz. Rate of interest (____% simple), Margin (__%), Repayment period (_____ Months) a) 7,10,180 b) 8, 5, 120 c) 8,0, 60 d) None of these 62. For reporting any unethical practice or behavior or violation of service rules in the Bank and defines for its staff the policy is called ______a) Fraud alert b) NPA resolution c) Whistle blower d) None of these 62. What is the mandatory assignments required for consideration for promotion to the MMGS-III / SMGS-IV, applicable upto the promotion year (PY) 2017-18 a) 2 years' / 3 years' service in Rural/Semi-urban Branch(es) b) 3 years service in Rural/Semi-urban Branch (es) / 2 years satisfactory independent line assignment. c) 2 years' service in Rural/Semi-urban Branch(es) / 2 years satisfactory operational or line or independent line assignment. d) All

11 64. An officer can surrender and encash HTC. a) Yes b) No c) Only leave can encash d) Only travel fare can encash 65. What is the maximum quantum of loan can be sanctioned to a subordinate staff with for purchase of a Two Wheelers ? a) Rs.0.50 Lacs b) Rs.0.60 Lacs c) Rs.0.75 Lacs d) Rs.1.00 Lacs 66. What are the other term and conditions for sanction of a Conveyance Loan Scheme for subordinate staff viz. Rate of interest (______% simple), Margin (_____%), Repayment period (______Months) a) 7, 10, 180 b) 8, 5, 120 c) 8, 0, 60 d) 7,10,84 67. What is the Moratorium Period (in months) after completion of the course and Repayment Period (in years) under SBI Global Ed-Vantage Scheme for wards of staff members. a) 6,10 b) 12,10 c) 6,15 d) NA for staff 68. What is the Minimum contribution per FY (Rs.) under NPS TIER-I Scheme. a) 1000 b) 2000 c) 5000 d) 6000 69. What is the eligibility amount under IHLS to sub staff for repair/renovation /alteration of the house/ flat acquired without bank's finance. a) Rs 12 lacs b) Rs 18 lacs c) Rs 30 lacs d) Rs 60 lacs 70. What is the limit for Clerical staff under Individual Housing Loan Scheme for employees a) Rs.30 Lacs b) Rs.45 Lacs c) Rs.60 Lacs d) Rs.80.00 Lacs ***

ANSWERS TO HUMAN RESOURCE

01 (b) 02 (d) 03 (b) 04 (d) 05 (c) 06 (a) 07 (a) 08 (b) 09 (d) 10 (c)

11 (b) 12 (c) 13 (d) 14 (a) 15 (d) 16 (a) 17 (a) 18 (a) 19 (c) 20 (b)

21 (d) 22 (a) 23 (d) 24 (a) 25 (c) 26 (a) 27 (a) 28 (c) 29 (c) 30 (a)

31 (d) 32 (b) 33 (a) 34 (a) 35 (b) 36 (c) 37 (b) 38 (d) 39 (d) 40 (d)

41 (b) 42 (c) 43 (a) 44 (c) 45 (c) 46 (a) 47 (b) 48 (d) 49 (b) 50 (d)

51 (d) 52 (a) 53 (d) 54 (b) 55 (b) 56 (d) 57 (d) 58 (c) 59 (d) 60 (c)

61 (a) 62 (c) 63 (a) 64 (b) 65 (d) 66 (d) 67 (c) 68 (a) 69 (a) 70 (b)

12 GENERAL BANKING MCQ'S

1. The maximum permissible balance in SB accounts opened in the single name of minors is Rs. a) 2,00,000 b) 5,00,000 c) 8,00,000 d) 10,00,000 2. Non-payment advice from drawee branch has been dispensed with for amount less than for issuing a duplicate IOI draft. a) Rs.50000/- b) Rs.10000/- c) Rs.100000/- d) Non of the above 3. There is no restriction on allotment of multiple Safe Deposit Lockers against the same set of documents. However, customers belonging to may be denied additional lockers. a) Low risk category b) Medium risk category c) Higher risk category d) Only (b) & (c) 4. The OVVR allotment and checking reports needs to be stored in separate server for retrieval purpose as and when required as per record retention period of a) 3 years b) 5 years c) 8 years d) 10 years 5. Quoting of PAN number is mandatory while opening an account or making a time deposit exceeding Rs. and any person who has not been allotted a PAN number shall make a declaration in Form No. 60/61 a) 10000 b) 20000 c) 200000 d) 50000 6. In case of Small Accounts if the customer fails to submit valid KYC documents then the account will be closed after a) 24 months b) 12 months c) 36 months d) 48 months 7. What is the new out of pocket expenses for those staffs who works at airport offices, MICR branches,CCPCs, SWIFT Center and branches having extended business hour. a) Officer-Rs.300/- and workmen staff-Rs.180/- b) Officer-Rs.200/- and workmen staff-Rs.120/- c) Officer-Rs.250/- and workmen staff-Rs.100/- d) Officer-Rs.350/- and workmen staff-Rs.200/- 8. How many times a draft can revalidate? a) 1 b) 2 c) 3 d) not allowed 9. Under "Online Savings Bank Account Application", applicant will be given time period of to apply to the branch with KYC documents otherwise application will be discarded by the system automatically. a) 30 days b) 15 days c) 45 days d) 60 days

13 10. All transactions beyond this limit would be routed through Maker-Checker concept in the CBS. a) 7lac b) 10lac c) 15lac d) 20lac 11. should exercise due diligence in accepting cheques that are to the opening of the accounts for deposit into new accounts under any circumstances. a) Subsequent b) Prior c) Either (A) or (B) d) None of these 12. Any remittance of funds by way of Demand Draft/IOI, Bankers' Cheque,Mail/Telegraphic Transfer/NEFT/RTGS or any other mode and issue of Travellers' Cheques for value of should be effected by debit to the customer's account only. a) Rs. 20,000/- & above b) Above Rs. 20,000/- c) Rs. 50,000/- & above d) Above Rs. 50,000/- 13. Name the product that has been recently withdrawn a) No frill b) Small a/c c) Basic a/c d) None of the above 14. As per revised instructions, production of sureties may not be insisted upon while obtaining indemnity for issuance of a duplicate IOI (Draft) where the amount of IOI (Draft) is up to if the applicant (purchaser) of a IOI (Draft) is considered good for the amount involved and and the applicant / purchaser is maintaining satisfactory account complying KYC norms with the issuing branch for a minimum period of six months as on the date of issue of the original draft. a) Rs. 1.00 lac b) Rs. 0.50 lac c) Rs. 1.50 lac d) Rs. 2.00 lac 15. What is true about Nomination facility in SB account in the name of Karta of HUF. a) Any of the adult co-parceners can be nominee b) Any of the co-parceners can be nominee c) Any individual of karta's choice can be nominee d) Nomination facility is not available 16. Minors who can adhere to uniform signature and are not less than ten years old can open accounts in their single name and maintain therein a maximum balance of . a) Rs.10,00,000/- b) Rs.5,00,000/- c) Rs.2,00,000/- d) Rs.3,00,000/- 17. Instrument bearing date as per should be accepted by banks for payment, if otherwise in order. a) Saka Samvat calendar b) Gregorian calendar c) Either (A) or (B) d) None of these 18. SBI General has revised PAI and reduced the coverage amount for annual premium of Rs.100/- from Rs.4 lacs to lacs a) 1lac b) 2 lac c) 3lac d) 5lac

14 19. Apart for cash deposits, Green Channel Counters have been enabled for______. a) Funds Transfer b) Registration for MBS c) Cash Withdrawals d) All of these 20. In addition to mandatory security features, additional security features in the CTS-2010 Cheque standard adopted by SBI are a) Bank's logo & name (watermark) b) Fugitive ink c) Secondary fluorescent ink d) All of these 21. Fraud Cases of Rs.3.00 crore and upto Rs.15.00 crore, where staff involvement is primafacie evident are to be referred to ______. a) Economic Offenses Wing b) CBI (Anti Corruption Branch) c) RAW d) Local Police 22. Fraud Cases of below Rs.3.00 crore are to be referred to ______. a) Local Police/State Police b) ACB c) CBI d) Controlling Office 23. The pensioner can submit annual Life certificate at ______of the Bank either in person or through his/ her authorized representative. a) Home Branch b) None HomeBranch c) CPPC d)Either at Home Branch or at Non-home Branch 24. The customer can deposit up to a maximum of Rs. ______per transaction through Cash Deposit Machine in his own account . a) 40,000 b) 49,900 c) 50,000 d) 1,00,000 25. The cash compensation payable to the employees of the Bank in the event of death and permanent disablement / serious injury resulting in cessation of service has been revised as a) Supervising Staff : Rs. 10.00lakh b) Clerical Staff Rs. 7.00lakh c) Subordinate Staff Rs. 7.00 lakh d) All of these 26. The maximum limit for the P Segment Savings Bank Multi City Cheques is Lac a)2 b)5 c)10 d)50 27. Minimum leaves per cheque book is to be provided to all Savings Account customers a)200 b)75 c)100 d)10 28. Minimum___ leaves per cheque book have to be provided to all Cash Credit and Current Account customers. a)20 b)15 c)50 d)25 29. The maximum amount that can be withdrawn at GCC is fixed at Rs. per card per day. a) 40000 b) 10000 c) 5000 d) 1000 15 30. W.e.f. 01.07.2017, Agency commission rate for government receipt transactions (physical mode) is Rs. per transaction. a) 65 b) 12 c) 5.50 d) 50 31. Wef 1.7.2017, Agency commission rate for government receipt transactions (e-mode receipts) is Rs. per transaction. a) 65 b) 12 c) 5.5 d) 50 32. W.e.f. 01.07.2017, Agency commission rate for government Payments other than pension is . a) Rs.65 b) Rs.50 c) Rs. 5.5 d) 5.50 paise per Rs.100/- turnover 33. W.e.f. 01.07.2017, Agency commission rate for Pension payments is Rs. per Transaction a) 12 b) 50 c) 5.5 d) 65 34. Term deposit scheme has flexibility of period from days to months a) 7-120 b) 180-120 c) 180-84 d) 1-120 35. In the case of delays in submission of TDS statements(Form 26Q/27Q/26QB) a Fee of Rs. per day from the due date of TDS statement to the date of furnishing such statement, will be levied a) Rs. 100/- b) Rs. 200/- c) Rs. 500/- d) Rs. 1000/- 36. Non submission of TDS statements shall attract a penalty ranging from a) Rs. 10,000/- to Rs. 1,00,000/- b) Rs. 1,000/- to Rs. 10,000/- c) Rs. 1,000/- to Rs. 25,000/- d) Rs. 10,000/- to Rs. 25,000/- 37. Under Corporate Social Responsibility our Bank has taken new steps beneficial to environment. a) Green Champion b) Ozone Champion c) Green Colour Banking d) Both (a) & (b) 38. Under Recurring Deposit Scheme, In case ______installments are not received the account should prematurely be closed and balance paid to the account holder. a) 9 b) 12 c) 6 d) 3 39. Immediate credit of outstation cheques of other banks may be provided by the branch to the satisfactorily conducted accounts up to ______a) Rs. 15000/- b) Rs. 20000/- c) Rs. 25000/- d) Rs. 30000/- 40. Interest for delayed collection shall be paid with a minimum of Rs. ______even if the interest calculated works out to less than that amount. a) Rs. 25 b) Rs. 50/- c) Rs. 10/- d) Rs. 5/- 16 41. Who join/joined the Bank in permanent scale (including part-time) ______will not be eligible to become members of the existing SBI Pension Fund. a) On or after 1st April 2011 b) On or after 1st April 2012 b) On or after 1st September 2010 d) On or after 1st August 2010 42. Recently included documents in the indicative list of required documents for opening accounts of proprietary concerns are ______a) Income Tax return of proprietor b) Utility bills of the proprietary concern c) (a) & (b) d) None of these 43. Delay beyond 7/10 days, up to 14 days in collection of outstation cheques in deposit accounts, interest for delayed collection should be paid at rate of _____ a) Savings Bank b) Term Deposit c) 2% above the correspondingterm deposit rate d) 2% above the rate applicable to the loan account. 44. Where the delay is beyond 14 days in the collection of outstation cheques in deposit accounts, interest for delayed collection should be paid at rate of ______a) Savings Bank b) Term Deposit c) 2% above the corresponding term deposit rate d) 2% above the rate applicable to the loan account 45. In case of extraordinary delay( delays exceeding 90 days) in the collection of outstation cheques in deposit accounts, interest for delayed collection should be paid at rate of a) Savings Bank b) Term Deposit c) 2% above the corresponding term deposit rate d) 2% above the rate applicable to the loan account 46. Production of sureties is not insisted upon while obtaining Letter of Indemnity in case of settlement of deceased accounts upto Rs.______Lacs. a) 3 b) 5 c) 7 d) 2 47. Which of the following is the new TAN mapping number in case of Vendor Payment System. a) MUMS86151C b) MUMS86153E c) MUMS86152D d) MUMS86154F 48. Demand Drafts should be crossed for the amount over Rs. a) 10000 b) 20000 c) 25000 d) 30000 49. Periodicity of Balancing of Stamp Account is a) Monthly b) Quarterly c) Half-yearly d) Yearly

17 50. Retention period for Power of Attorney Register is years a)10 b)25 c)50 d)60 51. Every Year obsolete records have to be identified on a) 1st January b) 28th February c) 31st March d) 30th September 52. Which of the following is true about Banker's Cheque. a) All banker's Cheques issued by debit to charges account and outstanding for more than 3 years is to be credited to charges account. b) All banker's cheques whether issued by debit to charges account or at the request of any customer, if outstanding for more than three years is to be credited to charges account. c) Both a and b d) None of these. 53. From which year annual reporting of opening of Branches to the Department of Banking Regulation, Central Office of Finance Department has been dispensed with. a) 2016-17 b) 2017-18 c) 2018-19 d) None of the above. 54. The counterfeit bank notes cannot be impounded by a) All PSBs b) All Treasuries and Sub-treasuries c) All NBFCs d) All Co-operative banks & RRBs 55. What is the full form of UCIC. a) Uniform Customer Information Code b) Uniform Customer Identification Code c) Unique Customer Information Code d) Unique Customer Idenfication Code. 56. Claims, under COPRA 1986, greater than Rs.20 lacs and up to Rs.100 lacs are to be made before a) District Forum b) State Commission c) National Commission d) Any of these 57. Ombudsman is appointed under which Act a) COPRA b) RBI c) Banking Regulation Act d) Companies Act 58. The CPIO(central public information officer) has to provide information or reject the request within ____days from the date of receipt of the request. a)15 b)30 c)45 d)90 59. Which software acts as a platform for Asset Liability Management ? a) CS Exim Bills b) Oracle Application Suite (OFSA) c) Finance One d) B@ncs 24

18 60. The functionality of issuance of PPK has been made available to the Branches through ______. a) Branch CBS ATM issuance b) Branch E-mail c) Branch INB interface d) None of these. 61. Core Capital is a) Equity b) Equity + Retained Earnings + Disclosed Reserves c) Supplementary Capital d) Equity + Reserves 62. An appeal to the Appellate Tribunal in DRT Cases has to be filed within _____ days. a)15 b)30 c)45 d)60 63. The Nodal Branch for Gold Deposit Account is a) Bullion Branch, Mumbai b) Overseas Branch New Delhi c) Parliament Branch, New Delhi d) Overseas Branch Mumbai 64. As a measure of employee welfare, the Bank has enhanced group Insurance Cover for each of our employees of Scale-I to III from SBI Life Insurance Co. Ltd from Rs.2 lacs to Rs. lacs a) Rs.3 lacs b) Rs. 4 lacs c) Rs.5lacs d) Rs.6lacs 65. Pension and family pension to retired employees of State Bank of India and Imperial Bank of India is being processed and paid through Centralised Staff Pension Processing Cell (CSPPC), which is set-up at . a) CDC, Belapur b) Central Accounts Office, Kolkata. c) Corporate Centre, Navi-Mumbai d) SBIICM, Hyderabad 66. The name of the nominee can now be mentioned on SB pass book/account statement/ TDR/STDR receipt - True or false a) True, as per the discretion of the Branch Manger b) True, as per RBI guide lines in this regard c) False, the name of the nominee can not be mentioned as it should be confidential d) True, in case the customer is agreeable for the same 67. Which is true about the account opened/opening in the name of minors. a) If minor is less than 10 years of age, ID proof of the person who will operate the account is to be obtained. b) In cases where minor is of 10 years or above age and can operate the account independently, KYC procedure for identification/address verification as in the case of any other individual would apply. c) Both a and b. d) None of these. 68. Matured but not paid deposits are treated as . a) Time Liability b) Demand Liability c) No Liability d) Contingent Liability. 19 69. Which of the following can endorse a Negotiable Instrument ? a) A Minor b) Married Woman c) An Illiterate Person d) Blind Person e) All of the above 70. Effective from 11.02.11, if a customer is not happy with our services and wishes to close (not transfer) new account within ______days, no service charges need to be recovered from such customers . (This is as per our bank's accepting codes of BCSBI) a)07 b)10 c)14 d)30 71. The drawer of a cheque is always ? a) Account Holder b) Payee c) Paying Banker d) Collecting Banker 72. Which of the following is the latest direction of banks by RBI on safe deposit Vault/Locker? a) Engraving Bank's emblem on Locker Key b) Engraving Bank's emblem on Locker c) To obtain signatures of the nominees d) To allow only jointly operated accounts 73. As per Customer Rights Policy the Bank will acknowledge formal complaints within 3 working days and work to resolve it within a reasonable period not exceeding _____ days. a)15 b)21 c)30 d)60 74. In recently introduced State Government Salary Package (SGSP) Scheme, SBI Vishesh status is available to customers belonging to variants a) Gold b) Diamond c) Platinum d) Both b & a 75. It has been decided to extend the facility of special leave to the non-active Sports persons officiating as______at sporting events / tournaments held at the State / National / International level only a) Manager of Team b) Judge c) Both a & b d) None of these 76. What are the advantages of cross selling? a) No NPA b) Cheaper to cross sell c) Commission earning d) All of the above 77. No interest will be paid if the term deposit remains with the bank for less than days period. a) 7 b) 180 c) 360 d) 90 78. For Auto Sweep in SB PLUS minimum resultant balance should be Rs. a) 10000 b) 35000 c) 32000 d) 40000 79. There is an enhancement of cutoff limit for double signature in IOI (Drafts, Bankers Cheque etc.) from Rs. 50,000/- to Rs. . a) 100000/- b) 150000/- c) 200000/- d) 250000/-

20 80. Cash shortage up to which is made good by the employee same day and if there is no suspicion of fraud, it need not be reported as fraud. a) Rs.1000/- b) Rs.5000/- c) Rs.10, 000/- d) Rs.2500 81. To ensure prompt payment of Locker rent, banks to obtain at the time of allotment of locker, fixed deposit which would cover years. a) 1 yrs b) 3 yrs c) 2 yrs d) 4 yrs 82. Banks to ensure that dishonored instruments are returned / dispatched promptly within maximum hours. a)12 b)36 c)24 d)48 83. Branches should make all efforts to desist from practice of crediting the Proceeds to System Suspense account due to insufficient details of customer. All such Existing entries should be reversed in a time bound manner, say within days a)10 b)20 c)30 d)40 84. Under Online Customer Acquisition Solution(OCAS), the customer/applicant has to complete the online application process by going through ____different stages. a) 5 b) 4 c) 2 d) 3 85. If the complaints are redressed within , banks need not include the same in statement return of complaints. a) 10days b) 3 days c) Next Working day d) 7 days 86. The nodal branch for payment of pension/family pension under Coal Mines Provident Fund Organisation is a) Patna b) Dhanbad c) New Delhi d) Jamshedpur 87. If a complaint regarding services rendered by BC/BF does not get satisfactory response from the Bank within 60 days customer may approach . a) R B I b) I B A c) Banking Ombudsman d) Consumer Forum 88. The loss of Blank IOI forms should be reported by the branch to a) Central Stationery Department b) Circle Stationery Department c) Controllers d) Draft cell of CDC 89. For Auto Sweep in SB PLUS minimum threshold balance is Rs. a) 25000 b) 35000 c) 40000 d) 50000 90. Which act provides the right to the RBI, to announce Bank Rate ? a) BR Act b) NI Act c) Finance Act d) RBI Act

21 91. What is the name of the person appointed by the Court when there is a compulsory winding up of the company? a) Liquidator b) Official Liquidator c) Administrator d) None of these 92. Gratuity ceiling has been increased to Rs. lacs. a) 8.0 b) 5 c) 10 d) 20 93. Employees are eligible to acquire maximum of ______houses in their entire career in the bank by availing loan under IHLS a) 2 b) 1 c) 3 d) 5 94. Prescribed RTI fee of Rs.10/- collected from the customers in cash, is to be credited to a) Exchange Account b) Commission Account c) P & T Charges Recovered Account d) Interest Account 95. Indicative time norm prescribed for opening of DEPOSIT account is . a) 5 min b) 7 min c) 8 min d) 10 min 96. No of times a locker holder can operate locker free of cost in a year is restricted to a)10 b)12 c)15 d)30 97. In the SBI compensation policy 2011, compensation for which of the following is newly added? a) Delay in credit of Pension b) Lenders' Liability c) Neither 'a' nor 'b' d) Both 'a' and 'b' 98. Under the revised structure, as per RTI act is the CPIO in respect of Administrative Office. a) Chief Manager (GB) b) Senior AGM/RM c) DGM (B&O) d) None of these 99. Excess cash found at the branch deposited to Sundry Deposit Account will be reversed if unclaimed on basis. a) Monthly b) Quarterly c) Half-yearly d) Yearly 100. If counterfeit notes impounded is or more; FIR to be lodged at every instances. a) 6 b) 4 c) 5 d) 7 101. To establish the veracity of the Death Certificate (DC) issued abroad, which of the following is not a valid proof? a) Attestation of Death Certificate by SBI's Foreign Office b) Attestation by the Hospital where death occurred c) Attestation by Notary Public d) Attestation by Indian Embassy in that country

22 102. Which of the following is true about Pass Book updation? a) Facility of Savings bank pass -book updation at all non-home branches without any charge except Personal Banking Branches (PBBs), Specialised Personal Banking Branches (SPBBs) b) Passbook updation is free at home branches and applicable charges are recovered for updation in non-home branches. c) SB Passbook updation is free of charges in any CBS branch. d) None of the above. 103. The amount to the credit of any account in India with any bank which has not been operated upon for a period of ten years will be transferred to fund. a) Rural Infra Development b) Financial Education c) Rural Poverty Alleviation d) Depositor Education and Awareness 104. State Bank of India has launched its first Self Service Banking branch at a) Mumbai b) Chennai c) Bangalore d) New Delhi 105. With effect from July 1, 2011, as per 's directives, coins of denomination of and below will not be accepted for exchange at the bank branches. a) 10 paise b) 20 paise c) 25 paise d) 50 paise 106. As per RBI guidelines, starting from February 1, 2011 all payments made via Master/Visa credit cards over phone (IVR system) will require an additional ______? (a) Permanent Identification Number (b) Unique Identification Number (c) One time Password (d) None of the above 107. Which of the following statement is not correct regarding Drop Box? a) To be opened at the commencement of the business b) To be opened at least every hour c) Every clearance needs to be recorded d) None of these. 108. What is the minimum amount that can be withdrawn per cheque? a) Rs. 1/- b) Rs. 5/- c) Rs. 50/- d) Rs.100/- 109. Minimum amount that can be remitted through NEFT is . a) Rs.1000/- b) Rs.5000/- c) No minimum d) Rs.10000/- 110. Preservation of Bank Records is defined under Section (a) 45-Y of NI Act (b) 45-Y of BR Act (c) 45-Y of RBI Act (d) 45-Y of SBI Act 111. Deposit of Title Deeds in case of Equitable Mortgage can be done at (a) Notified Centre (b) Urban Centre (c) Anywhere (d) None of the above 23 112. The Appellate Authority for our Bank at Corporate Centre under Right to information Act is of designation. a)DMD b)CGM c) GM d)DGM 113. Operations in the accounts of Public Limited companies are not permitted until the submission of a) Board Resolution b) Memorandum of Association c) Articles of Association d) Certificate of Commencement of Business 114. TDS is to be effected if total interest paid/accrued during a financial year exceeds Rs. in case of Time deposits a) 2500 b) 5000 c) 10000 d) 20000 115. A differently abled employee and also an employee having differently abled dependents viz. children and/or spouse shall be eligible for sabbatical leave up to _____ years during his/her entire career for the reason of self-care or taking care of children and/or spouse. a) 1 b) 4 c) 3 d) 2 116. Savings Bank cum Overdraft product-Mudra Loan in PMJDY SB A/cs can be sanctioned to the applicants whose minimum age is 18 and maximum age is ____ years. a)45 b)50 c)60 d)55 117. IFRS refers to a) Indian Financial Reporting Standards b) International Financial Reporting Standards c) Institutional Financial Reporting Standards d) None of the above 118. Physical verification of security forms should be carried out at branches at intervals. a) Yearly b) Half-yearly c) Quarterly d) Monthly 119. Issue of probate will be governed by which act? a) Indian Contract Act b) NI Act c) Company Act d) Indian Succession Act 120. Interest on the TDR deposit made by a locker hirer will be ______. a) Directly credited to commission account b) Credited to current/savings bank account and standing instructions obtained for recovery of locker rent c) Kept separately in TDR interest account d) None of them

24 121. Strong-room fitness certificate should be: a) Exhibited inside BM's chamber c) Exhibited inside the strong room b) Exhibited outside the strong room d) Kept with the BM 122. Charges for issuing duplicate passbook are credited to: a) Interest A/c b) Commission A/c c) Exchange A/c d) Charges A/c 123. The minimum amount that can be withdrawn from the currency chest is a) Rs. 500/- b) Rs. 1000/- c) Rs.50000/- d) Rs.100000/- 124. BPR outfit to take care of cash remittance of the branches is . a) RACPC b) Mini Market c) Currency Administration Cell d) SECC 125. If pension is not credited on the last day of succeeding month after receipt of Govt. Order / notification in Bank, the compensation to be paid @ ______. a) Bank Rate +2% b) RBI Repo rate + 2% c) Savings rate + 2% d) None of the above 126. It has been decided to re-designate the designation of "Senior Special Assistant" as ______. a) Associate (Customer Support & Sales) b) Senior Associate (Customer Support & Sale) c) Chief Associate (Customer Support & Sales) d) Senior Special Associate(Customer Support & Sales 127. The hand balance of cash officer should completely be verified by the Accountant/BM. a) Once in a week b) Once in a month c) At any time d) quarterly 128. Government cheques are valid for . a) One month after the issue b) During the month of issue c) 3months after the month of issue d) 21 days after the issue 129. As per Income Tax Act, up to what amount TDRs can be paid in cash? a) Rs.50,000/- b) Rs.20,000/- c) Rs.25,000/- d) Rs.1,00,000/- 130. As per Income Tax Act, up to what amount cash can be accepted for issue of Demand Drafts and banker's Cheques ? a)

26 143. The validity period of a challan /bill passed by a treasury officer is . a) 7-days b) 10-days c) 14-days d) 15-days. 144. All inoperative accounts may be classified as Risk? a) Low b) Medium c) High d) None 145. What is Bancassurance? a) Insurance sold to Bank employees b) Selling insurance products through a Bank c) Assurance of Insurance Company d) Banking sector fund 146. Penalty on delayed reporting of currency transfer is debited to Branch . a) Interest a/c b) Exchange a/c c) Charges a/c d) Concerned staff's a/c 147. If the operating instruction is 'Either or Survivor' and one of the depositors expires before the maturity, payment of the fixed deposit before maturity may be allowed . a) not allowed till maturity b) to the survivor only c) Legal heirs of deceased only d) to the survivor and legal heirs of the deceased joint 148. Profit making banks can spend maximum of for community services banking activities. a) Rs. 5 crores b) 1% oftheir previous year's published profit c) 2% of last year's profit d) Rs.500crores 149. Abnormal delay for payment of penal interest is considered as beyond days. a)10 b)25 c)35 d)45 150. RBI conducts Annual Financial Inspection of Banks under Section ? a) 35 of RBI Act-1935 b) Sec-35 of BR Act-1949 c) Sec-49 of RBI Act d) Sec-138 of NI Act-1881 151. Customer day is observed in branches on of the month a) 5th & 10th b) 10th & 15th c) 15th & 25th d) 20th & 30th 152. In the IOI, the verification of BIAK refers to . a) Bank-in-Authenticated Key b) Built-in-Authentication Key c) Built-in-Accurate Key d) None of the above 153. Under how many grades revised Risk Rating is divided under RFIA. a) 2 b) 3 c) 4 d) 5

27 154. Under which act, Indian Post Offices derive the exclusive privilege of conveying letters, receiving letters, receiving, collecting, dispatching and delivering letters by post from one place to other ? a) Indian Post Office Act-1898 b) Indian Parcel Service Act-2008 c) Indian Public Services Act-1898 d) None of these 155. What is the relationship between Bank and a customer in case of Standing Instructions? a) Agent and principal b) Debtor and creditor c) Creditor and debtor d) none of the above 156. Form used for variation of nomination is a) DA3 b) DA2 c) DA1 d) DA4 157. Under what circumstances furnishing of data by banks is not a violation of secrecy Obligations a) Under compulsion of law b) Duty to the public c) With the express or implied concern of the customer d) All of these 158. Annual Closing is a statutory obligation under . a) BR Act b) Income Tax Act c) RBI Act d) Companies Act 159. Drop Box used at the branches are having slots to drop cheque. a) One b) Twoc) Three d) Fo ur 160. Depreciation on computers will be charged at . a) 33.33 % p.a. on WDV method b) 25 % p.a. on WDV method c) 60 % p.a. on SLM d) 33.33% p.a. on SLM 161. Penal interest on forged notes in Remittance received from currency chest to RBI is at a) Bank rate b) Bank rate + 2% c) SB rate + 2% d) Maximum TDR rate + 1% 162. Time limit for reporting transaction of currency chest to FSLO, @LHO is . a) 3 working days b) Next day c) Same day d) Next working day 163. Which of the following identification mark is found in Rs.100/- (One hundred rupee currency notes to help visually impaired? a) Rectangle b) Sequence c) Circle d) Diamond 164. How many armed guards are required for Rs.8 lakh cash remittance? a) One b) Twoc) Three d) No guard. 165. Guards patrolling currency chest / repository should be medically checked once In . a) Half year b) a year c) two year d) three years 28 166. Which of the following is not true about the non-home transfer transactions ? a. All intra-city Cheques will be allowed to be paid without upper limit from non- home branches b. All inter-city Cheques will be allowed to be paid without upper limit from non- home branches. c. All transactions between same CIF, irrespective of mode of transaction will be allowed. d. The inter-city cheques will be paid subject to prescribed limit for different segment customers. 167. Responsibility for coinage vests with government of India under . a) Reserve Bank of India ACTS 1934 b) Note Refund Rules 1975 c) The coinage ACT 1906 d) The coinage supply Rules 1943 168. Unclaimed safe deposit articles lying in the branch for 3 years and more are required to be reviewed once in a year in the month of . a) April b) March c) December d) July 169. Under KYC norms, all financial transaction records are to be retained for after the transaction takes place. a) One year b) Two years c) Five years d) Ten years 170. What is the equivalent of RD in Mutual Fund ? a) FMP b) SIP c) Debt Fund d) Balanced Fund 171. Service charges levied by Currency Chest Branches on cash deposit by non-chest branches of other banks is Rs. per packet. a) Rs. 2 b) Rs.5 c) Rs.10 d) Rs.15 172. What kind of relationship one should aim at for effective cross selling? a) Short term relationship b) One time relationship c) Long time relationship d) No Relationship 173. In case of payment of deceased account holders assets without legal representation, the Death Certificate issued by which authorities are acceptable ? a) Registrar of Birth & Death b) The local sarpanch duly countersigned by the BDO/TahsiIdar c) Both a & b d) Non of the above 174. One of these is not a pre-requisite to approach the Banking Ombudsman: a) Customer must first bring the grievance in writing to the Bank b) Bank must have given a reply to the customer c) If the customer does not receive any reply within 30 days d) If the bank has given a reply but the customer is not satisfied with such reply.

29 175. Which of the following should be reported as fraud? a) Cash shortage of more than Rs.10,000/-. b) Cases of cash shortage of more than Rs.5,000/-, if detected by the Management Auditor/ Inspecting Officer and not reported on the date of occurrence by the person(s) handling cash c) both a & b d) neither a nor b 176. The period of delay in respect of govt. transactions of Rs.1.00 lac and above shall attract delayed period interest at . a) Bank rate b) SBAR c) PLR d) Bank Rate +2% 177. What is the maximum amount of deposit in a year in PPF A/C? a) 100000 b) 200000 c) 150000 d) 50000 178. Succession certificate is required to settle PPF deceased account if the settled amount is more than a) 10000 b) 50000 c) 100000 d) 500000 179. How many nominees can be attached to PPF account ? a) one b) two c) three d) one or more 180. It has been decided that testing for fugitive ink be made compulsory for payment of cheques for amounts a) Rs.10,000/- and above b) Rs.25,000/- and above c) Rs.50,000/- and above d) Rs.5,000/- and above 181. How many complete financial years a PPF account needs to run so that permission can be given for premature closure in case of exigencies . a) 5 years b) 6 years c) 7 years d) 8 years 182. Which of the following statements is not correct in respect of Safe Deposit Lockers? a) Lockers can be allotted only to-Individuals either singly or jointly. b) Locker cannot be opened in the name of a minor neither as a single nor a joint account c) Locker can be allotted in the name of blind/visually impaired person(s), literate or illiterate,single or joint operation with other person permitted. d) Locker cannot be allotted in the name of blind/visually impaired person(s). 183. How much amount is to be collected from SCSS 2004 account holder for issue of first duplicate passbook? a) Rs.1/- b) Rs.5/- c) Rs.10/- d) Rs. 50/-

30 184. A customer lodged a complaint with ABC Bank for deficiency in service but did not receive a reply. He/She should approach the Banking Ombudsman within ______from the date of complaint. a) One month b) One year c) One month and one year d) Three years 185. Relationship of the Banker and the hirer in case of Safe Deposit Llockers is . a) Licensor & licensee b) Lessor & Lessee c) Bailer & Bailee d) Principal & Agent 186. String of OLTAS transactions are generated at office. a) CDC b) Branch c) GAD d) FPLB 187. Expanded form of EASIEST is a) Excise and Services Tax b) Excise duty and Services Tax c) Electronic Accounting System in Excise and Service Tax d) None of these 188. As per the KYC norms, accounts of salaried employees are classified as a) Low risk b) High risk c) Medium risk d) Moderate Risk 189. Interest paid to customers on the overdue period in case of delays in collection of cheques is debited to a) Commission A/c b) Interest A/c c) SB Interest A/c d) Charges a/c (Sundries) 190. When will the debit raised in Customer's A/c be restored, once fraud is established? a) Immediately b) After Conclusion of Staff Accountability c) After Police Investigation is over d) After FIR is filed 191. The Disaster Recovery Centre of the Bank is located at a) Mumbai b) Chennai c) Hyderabad d) Kolkatta 192. As per New Clause incorporated in Locker Agreement which of the following statement is not correct in respect of break opening of locker? a) The Bank has the right to break open non operated lockers for one year belonging to the High Risk category customers b) The Bank has the right to Break open non operated lockers for 3 years for medium risk category customer. c) The Bank has the right to Break open non operated lockers of above category after giving a 15 days notice, even though the locker rent has been paid regularly. d) The bank has no right to break open the locker if the rents are paid regularly.

31 193. A CRO's function at the branch DOES NOT include: a) Regular contact with CPC heads and other staff at CPC, RACPC and SMECC. b) To know about important customers. c) Maintaining Liaison with hardware vendors d) Cross selling / Up selling bank's products. 194. Which among the following is NOT an alternate delivery channel? a) Internet Banking b) Merchant Banking c) Call Centre d) ATM 195. Which of the following instruments should not be dropped in the Drop Box? a) Cheques for Clearing b) Cheques for Outstation Collection c) Government Challans d) Cheques for in-branch transfer 196. Relationship between Customer & Banker in case of Safe Custody is a) Debtor & Creditor b) Bailer & Bailee c) Lessor & Lessee d) Pledge & Pledgee 197. Any person who desires to obtain any information from the Bank can make a request to the Bank seeking information under the RTI act. The prescribed fee which is Rs. per an application should accompany the request a)10 b)50 c)100 d)250 198. The normal time available for a CPIO to dispose the application is from the date of receipt of the application. a) 15 days b) 20 days c) 30 days d) 45 days 199. In respect of application received through a CAPIO, the CPIO has a time limit of from the date of receipt of the application by the CAPIO. a) 35 days b) 45 days c) 60 days d) 75 days 200. Under the RTI act, if the CPIO decides to provide any information in respect of a third party,the CPIO has to send a notice to such third party requiring them to make their submission, if any,against the disclosure of such information within a) 10 days b) 20 days c) 30 days d) 40 days 201. Under the RTI act, if the CPIO decides to provide any information in respect of a third party, the CPIO has a time limit of from the date of receipt of the request for the disposal of the application. a) 20 days b) 30 days c) 40 days d) 45 days 202. It should be mentioned in the reply that the applicant has a right to file an appeal against the decision of the CPIO to the Appellate Authority within the Bank within a time period of from the date of receipt of such decision. a) 30 days b) 40 days c) 50 days d) 60 days

32 203. The Appellate Authority has to dispose of the appeal within 30 days or within such extended period not exceeding a total of from the date of receipt of the appeal a) 45 days b) 50 days c) 60 days d) 75 days 204. Insurance policy is charged to the Bank by way of . a) Lien b) Hypothecation c) Assignment d) Pledge 205. The Branch must submit compliance report within days of Controllers visit to Regional Manager. a)7 b)15 c)30 d)45 206. A customer's ATM complaint has to be finally settled within days , otherwise bank has to pay the compensation a)7 b)14 c)21 d)30 207. In case of transactions carried out by a non-account based customer, where the amount of transaction is equal to or exceeds , whether conducted as a single transaction or several transactions that appear to be connected, the customer's identity and address should be verified a) Rs. 25000/- b) Rs. 50000/- c) Rs.100000/- d) Rs.1000000/- 208. As per BCSBI norms, if a request has come for closure of SB/CA, this has to be closed within working days. a) 3 b) 5 c) 7 d) 10 209. As per BCSBI norms, If the bank plan to close a branch or move the branch, notice of months is required to be given if there is no other branch of any bank functioning at the center. a) 1 b) 3 c) 2 d) 6 210. PAN of SBI is AAACS...... K. a) 8577 b) 8578 c) 8579 d) 8580 211. Banks cannot pay commission for mobilizing deposits except to: a) Agents employed to collect door-to-door deposits. b) Business Facilitators c) Business Correspondents d) All of the above 212. The funds management under NPS is taken care by: a) Point of Present (POP) b) PFRDA c) Pension Fund Manager (PFM) d) Central Record Keeping Agency (CRA) 213. The interest chargeable on loan against PPF balances is at the rate of per annum instead of 1% per annum at present. a) 1.50% b) 1.75% c) 2.00% d) 2.50% 33 214. Controllers (AGM /CM) will attend minimum Branch Customer Service Committee meetings during the year. a) One b) Twoc) Three d) Fo ur 215. All operating units manned by single officers irrespective of their location shall henceforth be subject to visits at irregular intervals without any prior intimation by an official to be nominated by the controller in addition to existing structured visits to these branches a) Monthly b) Bimonthly c) Quarterly d) Half yearly 216. We have entered in an agreement with SBI Life Insurance Ltd., and ______for Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY) schemes respectively. a) New India Assurance Ltd. b) SBI Life Insurance Ltd. c) SBI General Insurance Ltd. d) National Insurance Co. Ltd. 217. Under Garmishee Order, Garmishee means ? a) Bank b) Customer of the bank c) Judgement Creditor d) Debtor of the Judgement debtor. 218. In Branch Customer Service Committee no of representatives from customers will be taken. a) Twob) One c) Three d) No customer representative in Branch Customer Service Committee 219. Locker cannot be opened in the name of neither as a single nor as a joint account a) Minor b) NRI c) Blind / visually impaired d) None of these 220. The threshold limit for customer transactions under RTGS has been increased to a) Rs. 3 lacs b) Rs. 2 lacs c) Rs. 4 lacs d) Rs. 5 lacs 221. The Nodal Branch in State Bank of India for New Pension System is . a) Hyderabad Main Branch b) New Delhi Main Branch c) Mumbai Main Branch d) Main Branch, Chennai 222. Lien becomes time barred after 3 years . a) From the date of loan b) Date of delivery of relative goods c) Due date of loan d) Lien has no limitation period 223. Section: 45Z of Banking regulation Act, 1949 is related to . a) Unclaimed deposits b) Maintenance of SLR c) Nomination facility d) Procedure for opening new Brs 224. The software used by ATM Switch Centre, Belapur for running of ATMs is . a) Base 20 b) Base 24 c) Bank 24 d) Bank 20

34 225. Clayton's rule is applicable in case of a) Term loan & cash credit b) Demand loan & overdraft c) Term loan & overdraft d) Cash credit & overdraft 226. Inchoate instrument is a) No proper name b) Instrument partially or fully destroyed c) Incomplete instrument d) Instrument not legible 227. Central Record keeping Agency (CRA) for the New Pension System is : a) NSDL b) CSDL c) PFRDA d) IRDA 228. State Bank of India acts as an agent of RBI in carrying out the Government Business as per the provisions of . a) Sec.45 of RBI Act b) Sec.45 of RBI Act & Sec.32 of SBI Act c) Sec.2 of RBI Act & Sec 45 of SBI Act d) Sec.32 of RBI Act 229. As per Finance Act, 2011, Very Senior Citizen is a resident of age years and above. a)75 b)65 c)80 d)70 230. Penalty in case of min. subscription not been made in PPF a/c in a year is a) Rs.5 per month b) Rs.100 c) Rs.50 for half year d) Rs.50 231. Strong room fitness certificate is obtained , and to be kept as . a) Every year, Branch Document b) Once in three years, Branch document c) Every Year, Joint Custodian's document d) Every Year, Miscellaneous document 232. The UTR no. in RTGS/NEFT transactions stand for . a) Unique Transfer Reference No. b) Universal Transaction Ref. No. c) Unique Transaction Reference No. d) Unique Transaction Registration No 233. The Custodian under New Pension System (NPS) is: a) CSDL b) PFRDA c) NSDL d) Stock Holding Corporation of India limited (SHCIL). 234. Which of the following is true with regard to SCSS-2004? a) Maximum deposit that can be made is Rs.15 Lacs b) SCSS can be extended upto 3 years. c) Only those who attained age of 60 yrs and above can open the a/c d) All the above

35 235. Which of the following is true with regard to PPF accounts? a) The annual ceiling of Rs.1,50,000 includes penalty, late fees and maximum no. of remittances in a financial year is 12. b) Minimum amount of Deposit is Rs.500 & Maximum amount of deposit is Rs.1,50,000 per year c) No PPF a/c can be opened in the name of Trust/ NRI. d) All above 236. New Pension System (NPS) has been introduced in India w.e.f. a) 01.12.2009 b) 01.05.2009 c) 01.04.2010 d) 01.04.2011 237. How many accounts are opened under New Pension System? a) 2 b) 4 c) 3 d) Only one 238. The subsidiary of SBI for management of pensions funds under NPS is . a) SBI-NPS Pvt. Ltd. b) SBI Funds Management Pvt. Ltd c) SBI Pension Funds Pvt. Ltd. d) SBI Pension Funds Payments Pvt Ltd 239. The maximum amount of contribution one can make for New Pension System is ------. a) Rs.70,000 per annum b) Rs.1,00,000 per annum c) Rs.60,000 per annum d) Unlimited 240. What is maximum number of nominees that can be appointed under NPS? a) 1 b) 2 c) 3 d) 4 241. NPS is a voluntary Pension System of Pension Fund Regulatory & Development Authority (PFRDA) open to all citizens in the age group of years. a) 18-65 b) 21-60 c) 21-55 d) 18-55 242. Which of the following is True with respect to NPS? a) Working class from Unorganized Sector are also eligible for subscribing to NPS. b) Existing employees who are already eligible for pension can also join this scheme to get 2nd pension. c) Every Citizen of India who is in the age bracket of 18-65 can join the scheme. d) All the above 243. What is PRAN under New Pension System (NPS)? a) Permanent Registration & Account Number b) Permanent Retirement Association Number c) Permanent Retirement Account Number d) Pension on Retirement Account Number 244. As per RBI Note refund rules, 2009 counterfeiting, printing and circulation of forged notes is an offence under which section of Indian Penal Code. a) Sec. 28 b) Sec. 58(2) c) Sec. 489(A) to 489(E) d) None of the above 36 245. Banking Customer Service Committee meeting was recommended by which Committee a) J. Reddy Committee b) M. N. Goiporia Committee c) M. Damodaran Committee d) Usha Thorat Committee 246. Risk categorization of customers has been introduced as per which committee recommendation a) Basel Committee b) Rangarajan Committee c) Narshimaham Committee d) M. Damodaran Committee 247. As per new audit score the mark obtained by branch from 725 to 849 is a)WC b)AC c)B d)C 248. How many ZTO score in CRM as per new audit system a)5 b)10 c)15 d)20 *** ANSWERS TO GENERAL BANKING

1 D 28 D 55 B 82 C 109C 136 C 163 A 190 A 217D 244C 2 D 29 A 56 B 83 C 110B 137 B 164 A 191 B 218A 245C 3 D 30 D 57 C 84 D 111A 138 D 165 C 192 D 219A 246A 4 D 31 B 58 B 85 C 112B 139 B 166 B 193 C 220B 247C 5 D 32 D 59 B 86 B 113D 140 B 167 C 194 B 221C 248B 6 A 33 D 60 C 87 C 114C 141 A 168 D 195 C 222D 7 A 34 A 61 B 88 C 115D 142 A 169 C 196 B 223C 8 D 35 B 62 C 89 B 116C 143 B 170 B 197 A 224B 9 B 36 A 63 D 90 D 117B 144 B 171 A 198 C 225D 10B 37 D 64 C 91 B 118B 145 B 172 C 199 A 226C 11B 38 C 65 B 92 D 119D 146 A 173 C 200 A 227A 12C 39 D 66 D 93 A 120B 147 D 174 B 201 C 228B 13A 40 A 67 C 94 C 121C 148 B 175 C 202 A 229C 14A 41 D 68 B 95 D 122B 149 D 176 D 203 A 230D 15D 42 C 69 E 96 B 123D 150 B 177 C 204 C 231A 16A 43 A 70 C 97 D 124C 151 C 178 C 205 B 232C 17C 44 B 71 A 98 C 125A 152 B 179 D 206 A 233D 18B 45 C 72 A 99 B 126C 153 C 180 B 207 B 234D 19D 46 B 73 C 100C 127A 154 A 181 B 208 A 235D 20D 47 B 74 C 101B 128C 155 A 182 D 209 C 236B 21B 48 B 75 C 102A 129B 156 A 183 C 210 A 237A 22A 49 A 76 D 103D 130A 157 D 184 B 211 D 238C 23D 50 D 77 A 104D 131A 158 B 185 A 212 C 239D 24B 51 A 78 B 105C 132D 159 C 186 D 213 C 240C 25D 52 A 79 B 106C 133A 160 D 187 C 214 B 241A 26C 53 B 80 A 107D 134B 161 B 188 A 215 A 242D 27D 54 C 81 B 108C 135A 162 C 189 D 216 D 243C 37 GENERAL ADVANCE

1. The Loan Policy is an embodiment of the Bank's approach to a. Sanctioning, Managing and Monitoring Credit Risk b. Sanctioning, Managing and Monitoring Market Risk c. Sanctioning, Managing and Monitoring Operational Risk d. All the above 2. The Bank's Loan Policy applies to : a. Standard Assets only b. Overseas Advance plus Domestic Advances c. Overseas Advances d. All domestic lendings. 3. Substantial exposure norms are : a. a cap on further exposures b. part of prudential exposure norms set by RBI c. In-house norms set within the prudential exposure norms and are intended to help in monitoring credit concentrations d. Norms which can be breached freely. 4. For the purpose of exposure, the exposure in loan is to be taken as under a. In case of CC or OD, the sanctioned limit b. In case of LC or BG, the sanctioned limit c. In case of TL sanctioned limit but if TL is fully disbursed, then outstanding balance d. All of these 5. Additional credit exposure to group borrower beyond normal limit of 40% in case of infrastructure projects is ______. a. 5% b. 10% c. 15% d. 20% 6. The bank's aggregate exposure to Capital Market should not exceed ______of the Net Worth of the bank on a solo and consolidated basis. a.40% b.10% c.5% d.2% 7. For Non Fund based limit the exposure for group exposure purpose means ______of the sanctioned limit. a. 25% b. 50% c. 100% d. 125% 8. Additional credit exposure up to 5% beyond normal limit of 15%. permitted to a single borrower if the limit is for ______projects. a. agriculture investment b. export oriented c. infrastructure d. none of these

38 9. As per Bank's loan policy document, the maximum aggregate credit facilities (fund based and non fund based) to Non-corporate Borrowers (e.g. Partnership, Associations etc.) is: a. Rs.10 crores b. Rs.50 crores c. Rs.100 crores d. Rs.500 crores 10. According to the loan policy of SBI the maximum aggregate credit facility (FB+NFB) for an individual borrower against specified securities is Rs.______. a. 25 Cr b. 50 Cr c. 100 Cr d. No limit 11. Prudential Exposure limit for single and group borrowers other than infrastructure projects is ______& ______% capital of the bank. a. 20% & 40% b. 15% & 40% c. 25% & 50% d. 10% & 20% 12. Prudential Exposure limit for single and group borrowers including infrastructure projects is ___ & ______% capital of the bank. a. 20% & 40% b. 15% & 40% c. 20% & 50% d. 10% & 20% 13. At whole bank level, the non-fund exposure will not exceed ______the level of fund based exposure. a. 2 times b. 3 times c. 4 times d. 5 times 14. Which of the following does match regarding term loan repayment a. Short term loan - 1 to 3 years b. Medium term loan - 3 to 5 years c. Long term loan - 5 to 8 years d. All of these 15. Our Bank's definition of SME is based on a. Activity b. Turnover c. Investment in P&M d. Investment in Equipment 16. The definition of Small Enterprise as per our Bank's norm is a. Annual Turnover upto Rs.10 crs b. Annual Turnover upto Rs.25 crs c. Annual Turnover upto Rs. 5 crs d. Annual Turnover upto Rs.45 crs 17. Medium enterprises as per Bank's norm are those with Annual Turnover a. Rs 5 crs upto Rs.10crs b. Rs 5 crs upto Rs.25 crs c. Rs 5 crs upto Rs. 50 crs d. Rs 5 crs upto Rs.75 crs 18. As per our own Bank's definition, Mid Corporates are those units whose turnover is more than ______and upto ______a. 25,000/-, 5 lacs b. Rs.5 crores & Rs.25 crores c. Rs.50 crores, Rs.350 crores d. Rs.50 crores, Rs.500 crores 19. Expand MSMED Act 2006 ? a. Micro,Small and Medium Engineers Development Act 2006 b. Micro,Small and Medium Economy Development Act 2006. c. Micro,Small and Medium Enterprises Development Act 2006. d. Micro,Small and Medium Enterprises Department Act 2006

39 20. As per MSMED Act 2006 small enterprises engaged in service activities are defined as those having an investment in equipments above a. Rs 5 lacs b. Rs.10 lacs c. Rs.10 lacs upto Rs 2 crs d. Rs.5lacs upto Rs 1 crs 21. As per MSMED Act 2006 small enterprises engaged in manufacturing are defined as those having an investment in Plant & Machinery above. a. Rs. 5 lacs b. Rs.10 lacs c. Rs. 10 lacs upto Rs. 2 crs d. Rs.25 lacs upto Rs. 5 crs 22. As per MSMED Act 2006 Medium Enterprises (Services) are those having investment in equipments above a. Rs 2crs upto Rs. 5 crs b. Rs.1 cr upto Rs.2 crs c. Rs.10lacs upto Rs 2 crs d. Rs.5lacs upto Rs 1 crs 23. As per MSMED Act 2006 Medium Enterprises (Mfg) are those having investment in Plant & Machinery above a. Rs 5 cr upto Rs.10 crs b. Rs 5 crs c. Rs 10 cr upto Rs 50 crs d. Rs 50 crs upto Rs 100 crs 24. For SSI advances upto Rs.25,000/-, the loan application should be disposed of within a period of a. 2 weeks b. 4 weeks c. 1 week d. 8 weeks 25. For SSI advances above Rs. 25,000/- and up to Rs. 5 lacs, the loan application should be disposed of within a period of a. 2 weeks b. 7 to 8 weeks c. 4 weeks d. 8 to 9 weeks 26. The various disclosure in the balance sheet of banks aim at a. Supervision b. Inspection c. Monitoring d. Transparency 27. Cash generation / Cash profit or Cash Accrual means a. Profit + Depreciation b. Profit less depreciation c. Net profit d. None of these 28. The loss before depreciation is called a. Net loss b. Actual loss c. Accumulated loss d. Cash loss 29. Original cost of fixed asset less Depreciation is a. Net block b. Gross Block c. Either a or b d. None of these 30. In a balance sheet, Owners fund means a. Paid up capital or Capital b. Paid up capital + Reserve c. Paid up capital + Reserve - Intangible Assets d. None ofthese 31. In balance sheet profit is shown under . a. Liabilities b. Assets c. Current Assets d. None of these 40 32. The number of banks which can participate in Consortium Advances is a. Twob. Three c. Five d. Ten 33. DRT is expected to decide a case within ___ days. a. 60 b. 90 c. 180 d. There is no time limit 34. The decision on an appeal against DRT is to be given by DRAT within ___days. a. 30 b. 45 c. 90 d. 180 35. The present definition of wilful defaulter has been adopted by RBI on the recommendation of a. K C Chakraborty Committee b. S S Kohli Committee c. Deepak Mohanty Committee d. T K A Nair Committee 36. Bank should classify an account as NPA only if the interest due and charged during any quarter is not serviced fully within ______from the ______. a. 90 days, date of debit b. 90days, end of quarter c. More than 90 days, end of quarter d. More than 90 days, date of debit 37. In case of all Restructuring cases, the moratorium period should be minimum _____months. a.3 b.6 c.12 d.24 38. The renewal of Cash Credit limit for Working Capital is stipulated by RBI on a. Half yearly basis b. Quarterly basis c. Annual basis d. Bi-annual basis 39. The working capital limit sanctioned by bank, particularly the cash credit limit, is repaid out of a. Capital from promoters b. Sales proceeds from fixed assets c. Capital from markets d. Sales proceeds of Current Assets 40. The term Gross Working Capital or Working Capital represents a. Current Assets and Fixed Assets b. Current Assets less Current Liabilities c. Working capital requirement after deduction of margin d. Current Assets 41. Which of the following committee did recommended the concept of Working Capital Term Loan a. Nayak Committee b. S L Kapoor Committee c. Tondon Committee d. Chore Committee 42. Under the Nayak Committee recommendation, the quantum of Working Capital limit from bank is minimum ______% of the projected annual sales. a.5 b.15 c.20 d.25 41 43. The term Liquid Surplus used in computing Working Capital denotes a. Net Working Capital b. Surplus from operation c. Cash and bank balance d. Surplus of its over Long Term Uses 44. As per Nayak Committee recommendation, the working capital requirement is to be met by the bank and the borrower in the ratio of a. 4:1 b. 3:1 c. 5:1 d. 2:1 45. Under the Nayak Committee recommendation, the quantum of contribution of the borrower is ______% of the projected annual sales. a.5 b.10 c.20 d.25 46. Formula for calculating Drawing Power in Cash Credit account is a. Value of security less margin b. Balance in the account plus margin c. Value of security plus margin d. None of these 47. Collateral security means a. Goods pledged with bank in case of cash credit account b. Share and debenture pledged with the bank for overdraft c. Security given in addition to primary security d. Endorsed govt supply bills 48. Under Nayak Committee turn over method for Working Capital, the Current Ratio is a. 1.33:1 b. 1.25:1 c. 1:1 d. 0.8:1 49. Break Even of a firm can be calculated as a. Fixed Cost / Variable Cost b. Fixed Cost / Total Cost c. Fixed Cost / Contribution d. Fixed Cost / Selling Price 50. Quick assets can be calculated as a. CA-Stock-Prepaid expenses b. CA-BD-Cash c. BD+Cash+prepaid expenses d. None of these 51. Tier II Capital mainly consists of a. Share capital and disclosed reserves b. Certain reserves and certain types of subordinated debt c. Core Capital d. All of these 52. Tier I Capital mainly consists of . a. certain reserves and certain types of subordinated debt b. share capital and disclosed reserves c. all the above d. None of these 42 53. MPBF (Maximum permissible Bank finance) has been replaced with ______method. a. ABF b. Cash c. Turnover d. Operating cycle 54. "Bridge loan" is a. A temporary advance for meeting unknown contingencies b. A loan for construction of bridges c. A loan for bridging working capital gap d. A temporary loan pending raising equity, term loan etc. 55. An operating cycle means: a. Six months b. One calendar year c. The period during which cash is converted back into cash in WC operations d. None of the above 56. The Bank Guarantees are covered under a. Sale of Goods Act b. Indian Contract Act c. N.I.Act d. Companies Act 57. The working capital requirements of SSI units in excess of Rs 5 crores will be assessed under the ______. a. Chore Committee method b. Tandon Committee Method c. PBS Method d. None of these 58. Break even analysis is useful to find out a. Sales Turnover b. Net profit c. No profit no loss sales d. None of these 59. The time limit for filing charges with ROC in case of advance to companies is ______. a. 30 days from sanction b. 30 days from documentation/creation of charge c. 30 days from first disbursement d. 30 days from full disbursement 60. As per RBI guidelines, any exposure up to ______crores is treated as a 'Retail Exposure' for the purpose of Capital calculation. a. 1 b. 2 c. 3 d. 5 61. Credit Risk Assessment as per the New CRA System (CRA 2007) is done on a _____ point scale : a.8 b.12 c.14 d.16 62. What is the Hurdle Grade as per the new CRA System for new accounts / enhancement in limits of existing accounts? a. SB-3 b. SB-4 c. SB-5 d. SB-10 43 63. No enhancements in credit limits are to be considered in existing accounts rated below a. SB 5 b. SB 9 c. SB 10 d. SB 16 64. A new unit under the new CRA system refers to : a. a newly incorporated firm/company for a period of 3 years after the start of commercial production. b. a newly incorporated firm / company for a period of 3 years from the date of incorporation c. a newly incorporated firm/company for a period of 2 years after the start of commercial production. d. a firm / company for a period of 3 years from the time it came to the Bank. 65. Credit Risk Assessment is now applicable to ______categories a. C&I advances b. SSI advances c. C&I, SSI, Trade and Agricultural Advances d. S.B.F. Advances 66. Under CRA which risks are evaluated a. Management, Industrial and personal b. Industrial, fiscal & financial c. Financial, Industrial & Management d. Fiscal, Industrial & Management. 67. Country Risk is applicable for borrowers having ______outside India: a. 25% or more cash flow b. 25% or more assets c. More than 25% cash flow or assets d. 25% or more cash flow or assets 68. In the New CRA System, the frequency of rating is : a. Quarterly b. Half-Yearly c. Annually d. Bi-annually 69. The entry barriers under CRA'2007 are: a. Full Compliance with environmental regulations. b. Minimum Score '2' under 'Integrity ' parameter under 'Management Risk' c. Both A&B d. None of the Above 70. Basel II has introduced capital charge on the following types of risk for the first time_____. a. Market Risk b. Credit Risk c. Operational Risk d. Technology Risk 71. The charge on which of the following is usually not a floating charge: a. Stocks b. Land and building c. Book debts d. Spares 72. Which of the following committees is not associated with SSIs? a. Kapoor Committee b. Nayak Committee c. Abid Hussain Committee d. Narasimham Committee 73. What is the indicative bench mark of the Bank in respect of Current Ratio a. 1 b. 1.25 c. 1.33 d. 1.50 44 74. Credit Guarantee fund Trust covers a. SSI, SME b. SSI, SBF c. SSI only d. All of these 75. CGFTSI (Credit Guarantee Fund Trust for Small Industries) has been renamed as a. CGTSI b. CGTSE c. CGTMSE d. CGFSMSE 76. CGTMSE is managed by a. GOI b. SBI c. SIDBI d. a & c 77. Which segment of advances is not covered by CGTMSE? a. SRTO b. Retail Trade c. Govt Sponsored Schemes d. Professionals & self employed. 78. What is the lock in period under CGTMSE? a. 06 months b. 12 months c. 18 months d. 24 months\ 79. CGTMSE cover can be obtained for Micro & small enterprises upto a limit of ______. a. Rs.25 lac b. Rs.50 lac c. Rs.100 lac, FB & NFB only d. Rs.200 lac 80. As per CGTMSE "Primary Security" shall mean : a. The assets created out of the credit facility so extended b. Existing unencumbered assets which are directly associated with the project or business for which the credit facility has been extended c. Both a & b d. Both a & b and Personal guarantee of Board of Directors. 81. Maheshwari Committee recommendations deal with a. Priority Sector Advances b. Management of NPAs c. Follow up of McKinsey recommendations d. None of these 82. In case of takeover of Term Loan the remaining period of scheduled repayment should be at least: a. 1 year b. 2 years c. 3 years d. 5 years 83. Cash credit account is repaid out of : a. Sale proceeds b. Net profit c. Cash accruals d. Sale of assets 84. Cash Credit limit is required for financing of a. Current assets b. Fixed assets c. Cash Needs d. Any purpose 85. Generally Cash Credit limit is sanctioned for a period of ______. a. 36 months b. 20 months c. 12 months d. 18 months 86. The time limit provided to the borrower/guarantor in demand notice to repay the loan under SARFAESI Act, 2002. a. 30 days b. 45 days c. 60 days d. 90 days

45 87. Under SARFAESI Act, for sale of assets, a notice of ______is required to be given: a. 15 days b. 30 days c. 60 days d. 90 days 88. Under SARFEASI Act, accounts with minimum balance of Rs. ______are eligible. a. Up to Rs.1 lac b. Above1 lakh c. Rs.10 lac and above d. Above Rs.10 lac 89. SARFAESI Act 2002 is not applicable in the ______cases. a. Any security interest not exceeding Rs.1 lac b. Pledge of movable as per section 172 of contract act c. Right of unpaid seller under sec 47 of sales of goods act d. All of these 90. Term Loans are repayable out of a. Sales turnover b. Future earnings of the Unit c. Sale of Fixed Assets purchased out of Bank's Term Loan d. Sale of Intangible Assets 91. A cash credit account will become NPA if the limit is not renewed within: a. 3 months from due date b. 9 months from due date c. 6 months from due date d. 12 months from due date 92. Nayak Committee Method of Working Capital assessment assumes a. Uniform Operating Cycle of 3 months across the board. b. The SSI unit will fund 25% of the working capital requirements from its own sources. c. Both the Above d. None of the Above. 93. Stock Statements as at the last day of a month are to be submitted to the Bank: a. Before the 7th of the succeeding month b. Before the 10th banking day of the succeeding month c. Before the 10th working day of the succeeding month d. Before the 10th of the succeeding month. 94. The number of members in a private company increased from 50 to ______. a. 100 b. 200 c. 300 d. 400 95. Notified Centers for creating equitable mortgage are a. All district headquarters b. All centers specifically identified by the Bank c. All centers notified as per Transfer of Property Act d. All centers identified for the purpose by RBI 46 96. Hypothecation is defined in . a. Indian Contract Act b. Transfer of Property Act c. NI Act d. SARFAESI Act 97. Where would you classify Trade payable in the Balance Sheet : a. Current Assets b. Non-Current Liabilities c. Current Liabilities d. None of the above 98. What critical aspects need examination for project appraisal? a. Technical feasibility, Economic feasibility b. Financial feasibility, Commercial feasibility c. Managerial competency d. All the above 99. The max. period for which a guarantee may normally be issued a. 1 year b. 1-1/2 years c. 10 years d. None ofthe above 100. A Deferred Payment Guarantee is ; a. A performance Guarantee to overseas buyers b. A Guarantee for obtaining machinery on credit c. A Guarantee that can be deferred by applicant d. A Guarantee that can be deferred by the beneficiary 101. In case of a Book debt Limit, charge of the Bank is created by; a. Mortgage b. Hypothecation c. Lien d. Bailment 102. A simple mortgage is created by; a. By deposit of title deeds b. By swearing an affidavit c. By registering a mortgage deed d. By leasing the property to branch. 103. What do you mean by PBDIT? a. Profit before discount, interest and taxes b. Profit before depreciation, interest and taxes c. Net Profit d. Operational profit 104. FFR-I is to be submitted within ______days of the quarter ended. a. 4 b. 52 c. 8 d. None ofthe above 105. Contingent liabilities on account of suit filed against a company will be shown in the balance sheet ______. a. in the asset side b. in the liabilities side c. as a footnote d. none of these 106. Good will is a. Fixed asset b. Intangible asset c. Misc. asset d. None of the above 47 107. Which of the among is not a pillar of BASEL-II a. Minimum working capital requirement b. Supervisory Review c. Market Discipline d. None of the above 108. Provision in Standard Category Assets for SME is a. 0.25% b. 0.40% c. 1.00% d. None ofthe above 109. As per new SME document which document is meant for 'Loan-cum-Hypothecation': a. SME-1 b. SME-2 c. SME-3 d. None ofthe above 110. The target for Foreign Banks under Priority Sector is % of ANBC or Off-Balance Sheet Exposure whichever is higher a. 12% b. 22% c. 40% d. 42% 111. The document to be taken for recital for creation of E.M is a. SME-3 b. SME-4 c. SME-5 d. SME-7 112. As for simplified SME documentation there are ______major documents and rest are support documents. a. one b. two c. three d. four 113. In SME Documentation, SME 4 is related to a. Supplemental Agreement of Loan cum Hypothecation b. Agreement of Loan cum Hypothecation c. Guarantee Agreement d. Letter of Arrangement 114. In SME Documentation, SME 12 is related to a. Link Letter b. Title Investigation Report c. Revival Letter d. Deed of Mortgage 115. The target for Domestic Banks under weaker sections for Priority Sector is % of ANBC or Off-Balance Sheet Exposure whichever is higher. a. No target b. 10% c. 20% d. 40% 116. The target for Domestic Banks under Export Credit for Priority Sector is % of ANBC or Off-Balance Sheet Exposure whichever is higher. a. No target b. 12% c. 32% d. 42% 117. Capital Adequacy Ratio indicates a. Capital as a Percentage of Risk-weighted Assets b. Capital as a percentage of Deposits & other liabilities c. Capital as a percentage of Investments of the Bank d. None of the above

48 118. Capital Adequacy Return is required to be submitted by Branches a. Yearly b. Half-yearly c. Quarterly d. Monthly 119. Committee on Assets Reconstruction Companies (ARCs) was headed by: a. D.R. Mehta b. M. Narasimham c. R.V. Gupta d. C.B. Bhave 120. Parties to Bank Guarantees are: a. Applicant, Beneficiary & Guarantor b. Principal Debtor, Guaranteeing Bank c. Beneficiary, Promiser & Applicant d. None of these 121. Margin of Safety is related to a. Cash Credit b. Bank Guarantee c. Cash Credit/Term Loan d. Term Loan 122. Securitization is related to a. collateral security b. security measures in the bank c. bill finance d. recycling of funds 123. Average Clause in an insurance policy indicates: a. Premium payable on the policy b. The portion of the loss to be borne by the insured for undervalue of the stock. c. Average value of stock d. None of the above 124. Gross Profit is: a. Gross Sales - Cost of Sales b. Net Sales - Cost of Sales c. Net Sales - Cost of Production d. Cost of Sales - Cost of Production 125. Review of Stresses Assets Track-1 focus on a. Restructuring of loan viable unit b. Quick recovery action c. All of these d. None of these 126. Review of Stresses Assets Track-2 focuses on a. Restructuring of loan viable unit b. Quick recovery action c. All of these d. None of these 127. Special Mention Accounts are a new asset category introduced between a. Standard Asset and Sub Standard Asset b. Sub Standard Asset and Doubtful Asset c. Doubtful Asset and Loss Asset d. Sub Standard Asset and Loss Asset 128. Stressed Asset Review report has to be submitted by branches with in ______days . a.5 b.10 c.30 d.45 49 129. Special Mentioned Account - Category -I refer to a. Accounts where interest and installment has not been serviced for 30 days b. Accounts where interest / installment has not been serviced for 60 days c. Accounts where interest / installment has not been serviced for 30 days d. Accounts which are not in default but are showing early signal 130. Special Mentioned Account -Category -II refers to a. Accounts where interest and installment has not been serviced for 30 day b. Accounts where interest / installment has not been serviced for 60 day c. Accounts where interest / installment has not been serviced for 30 day d. Accounts which are not in default but are showing early warning signal 131. SAR (Stressed Assets Review) take care of a. All NPA account b. All AUCA Account c. SMA, NPA, AUCA d. All standard accounts 132. Outstanding above Rs. lacs are covered under SAR report a. 5 b. 10 c. 20 d. 100 133. The purpose of inspection is a. to ensure proper utilisation of loans b. to establish and maintain a close relationship between the bank and borrower c. to ensure prompt repayment of dues d. all of the above 134. The Pre-sanction process does not include a. Pre sanction Inspection b. Assessment & Appraisal c. Monitoring & Control d. Preparing Opinion report 135. Which of the following is not a credit process stage in Pre-sanction a. Appraisal b. Assessment c. Sanction d. Supervision 136. NBG Branches would normally handle proposals pertaining to SME segment upto a. 25 crores b. 50 crores c. 70 crores d. 100 crores 137. In India, Accounting Standards are formulated by a. Institute of Chartered Accountants of India (ICAI) b. International Accounting Standards Committee c. Accounting Standards Board constituted by ICAI d. Government of India 138. Fixed Deposits with Banks is classified as: a. Current Assets b. Fixed Assets c. Non Current Assets d. Intangibles

50 139. As per Section 35 of Companies Act, in case of Companies, charge needs to be filed with ROC only in case the following nature of charge. a. Hypothecation b. Pledge c. Mortgage d. A&B only 140. The stages in Pre-Sanction Credit Process, in the order in which they are done, are: a. Assessment, Appraisal & Recommendation, Sanction b. Appraisal, Assessment & Recommendation, Sanction c. Appraisal, Assessment, Recommendation, Sanction d. Appraisal & Recommendation, Assessment, Sanction 141. Insurance of motor vehicles financed by us is done: a. In the name of the borrower and the bank b. In the name of bank c. In the name of the borrower d. None of the above. 142. Total Outside Liabilities (TOL) is: a. Total Current Liabilitie b. Total Term Liabilities c. Total Current Liabilities + Total Term Liabilities d. Months' Consumption 143. In terms of analysis of financial data in WC assessment, Form III refers to a. Operating Statement b. Balance sheet c. Particulars of existing / proposed limits from the banking system d. Comparative statement of C/A and C/L. 144. Cash Budget Method of assessment of WC Limits is used in: a. Sugar Industry, Tea Industry, construction industry b. Oil industry, Tea industry, construction industry c. Sugar Industry, Coffee Industry, Construction Industry d. Sugar Industry, Tea Industry, Cement Industry. 145. NWC is: a. Long Term Sources - Long Term Uses b. Working capital gap - other current liabilities c. Current Assets - Current liabilities other than bank borrowing d. Non - Current Assets - Current Liabilities. 146. The Raw Materials holding level is compared in terms of : a. Months' cost of Production b. Months' Cost of Sales c. Months' Purchase d. Months' Consumption. 147. Contribution is : a. Excess of revenue over variable cost b. Excess of revenue over fixed cost c. Excess of revenue of over total cost d. Excess of revenue over operating cost

51 148. Adjusted TNW is defined as: a. TNW minus reserves b. TNW minus share premium account. c. TNW minus loans & advances extended to associate concerns d. TNW minus debenture redemption reserve. 149. Term Loans are repayable out of a. Sales turnover b. Future earnings of the Unit c. Sale of Fixed Assets purchased out of Bank's Term Loan d. Sale of Intangible Assets 150. A cash credit account will become an NPA if the limit is not renewed within: a. 3 months from due date b. 9 months from due date c. 6 months from due date d. 12 months from due date 151. Corporate Social Responsibility activity is mandatory for companies having a. Net worth of 500 crores or more b. Turnover of 1000 crores or more or c. Net profit of 5 crores or more d. Any one of the above 152. The Board of every company liable for CSR to spend atleast _____% of the average net profits of the company during the three immediately preceding financial years. a. 1 b. 3 c. 4 d. 2 153. The period of limitation for a registered mortgage is ______from the date the mortgage amount becomes due: a. 3 years b. 5 years c. 12 years d. No limitation period 154. Norms for Take over of advances under C&I and SME segment for exposures from Rs.25 Lacs and above to less than Rs.10 crores, the CRA of the borrower should be ______or better. a. SB 07 b. SB 05 c. SB 09 d. SB 10 155. The Finished Goods holding level is compared in terms of : a. Months' cost of Production b. Months' Cost of Sales c. Months' Purchase d. Months' Consumption. 156. Cost of Sales is: a. Cost of Production -Op. Stock of FG + Cl. Stock of FG b. Cost of Production + Op. Stock of FG - Cl. Stock of FG c. Net Sales - Cost of Production d. Gross Sales - Cost of Production.

52 157. Working Capital Gap refers to : a. Current Liabilities - Current Asset b. Fixed Assets - Current Liabilities c. Total Current Assets - Other Current Liabilities d. Current Assets - Current Liabilities 158. The stages in Post-sanction Credit Process, in the order in which they are done, are: a. Follow-up, Supervision, Monitoring & Reporting b. Monitoring, Control, Supervision & Follow-up c. Supervision, Follow-up, Monitoring & Control d. Follow-up, Supervision, Monitoring & Control 159. The limitation period of mortgage is 12 years which will be counted from a. Execution of document b. Date of creation of mortgage c. Due date of repayment d. Date of filing legal suit 160. Term Loans which are irregular will be reviewed once in . a. 3 months b. 6 months c. 9 months d. 12months 161. Early Sanction Review covers exposures of above Rs. 1 cr and below Rs. _____ cr. a. 2 b. 3 c. 4 d. 5 162. In respect of all loan proposals of Rs. 1.00 cr and above, mandatory search of title/ encumbrances for a period of not less than ____ years is to be made by the panel advocate. a.13 b.20 c.23 d.30 163. Standard accounts having exposures above Rs. ______crore are eligible for yearly stock and receivable audit. a. 10 b. 2 c. 3 d. 4 164. Benchmark for TOL/Adj TNW is _____. a. 3 b. 4 c. 5 d. 6 165. Benchmark for Long Term Debt / EBIDTA is ______. a. 3.60 b. 4.50 c. 3 d. 4 166. Benchmark for interest coverage ratio is ______. a. 2.60 b. 2.00 c. 3.00 d. 2.50 167. Norms for Takeover of advances under Agriculture segment a. ACC - Rs.1 Lac b. ATL for allied activities - Rs.10 Lacs c. ATL for other than allied activities - Rs.2 Lacs d. All of the above 168. Validity of ECR to be treated as _____ months in terms of RBI guidelines a.12 b.15 c.18 d.24 53 169. NPAs should be migrated to SAMG immediately, but in any case within a maximum period of ___ days from the date of NPA with the approval of the Controllers of the Branches. a. 90 b. 180 c. 270 d. 365 170. The present cut off limit of Rs.25 lacs for migration of accounts from NBG to SARBs has been lowered to Rs._____ lacs. a.20 b.15 c.10 d.5 171. Banks exposure to Factoring Services shall not exceed _____ % of the Bank's total domestic advances a.30 b.40 c.10 d.60 172. According to the loan policy of SBI the maximum aggregate credit facility (FB+NFB) for an Individual borrower is Rs. ______cr. a.10 b.25 c.40 d.50 173. According to the loan policy of SBI the maximum aggregate exposure in respect of ship breaking and diamond industry for an individual borrower shall be Rs.______crores. a. 200 b. 100 c. 300 d. 400 174. As per Bank's loan policy document, the maximum aggregate Credit facilities (fund based and non fund based) to Non-corporate Borrowers (e.g. Partnership, Associations etc.) in respect of Renewable Energy Projects shall be Rs._____ crore. a.10 b.50 c.100 d.75 175. As per Bank's loan policy document, the maximum aggregate Credit facilities (fund based and non fund based) to Non-corporate Borrowers (e.g. Partnership, Associations etc.) in respect of Ship Breaking and Diamond Industry is Rs.______crores. a. 100 b. 200 c. 400 d. 500 176. Capital Funds = a. Tier I capital b. Tier II Capital c. None of the above d. Both of a & b above 177. Maximum Tenor of Working Capital Demand Loan (WCDL) is ______. a. 6 months b. 1 yr c. 2 yr d. 3 yr 178. Maximum tranche of Working Capital Demand Loan (WCDL) is Rs ___ crores. a.1 b.5 c.10 d.25 179. S4A stands for ______. a. Sustainable Share of Stressed Assets b. Sustain Structuring of Stressed Assets c. Sustainable Structuring of Stressed Assets d. Sustainable Structuring of Sterile Assets

54 180. The overall ceiling for the Bank's exposure to Real Estate has been revised to ___% of the Bank's Total Advances. a.10 b.20 c.40 d.30 181. SEBI has stipulated a maximum of _____ days for publication of quarterly unaudited accounts and ______days for publication of audited annual accounts. a. 45, 60 b. 60, 45 c. 30, 30 d. 30, 45 182. FFRs will be submitted by all borrowers having Fund Based Working Capital exposure of Rs.______cr and above. a.5 b.10 c.15 d.1 183. MCG Branches shall normally handle proposals for exposures of a. Upto Rs.50 crores b. Above Rs. 50 crores and upto Rs. 500 crores c. Above Rs. 500 crores d. None of the above. 184. In terms of which section of Banking Regulation Act, 1949, Bank can't grant any loans and advances on the security of its own shares. a. Sec 20(2) b. Sec 20(1) c. Sec 19(2) d. Sec. 38 185. Norms for Take over of advances under C&I and SME segment for exposures above Rs. 50 crores where ECR is not available, the CRA of the borrower should be a. SB5 or better b. SB9 or better c. BBB+ or better d. BBB or better 186. Audited Balance sheet of a Unit to be financed under C&I and SME advance should not be older than a. 6 months b. 9 months c. 12 months d. 18 months 187. Only such accounts should be targeted for Taken over where the unit is in operation for at least ______year in case of Infrastructure projects. a. 1 b. 2 c. 3 d. None of these 188. If the unit to be taken over is in commercial operation, then that unit should have been earning profits for at least ______preceding years. a. 1 b. 2 c. 3 d. None of these 189. If the unit to be taken over is in infrastructure operation, then that unit should have been earning profits for at least ______preceding years. a. 1 b. 2 c. 3 d. None of these 190. Perfection of securities must be completed within ______days of disbursement in case of Takeover of Accounts. a. 30 days b. 45 days c. 90 days d. 180 days

55 191. Term Loans at any point of time should not in aggregate exceed ______of the total domestic advances of the Bank. a. 15% b. 20% c. 25% d. 35% 192. Bank's exposure to real estate including residential mortgages, commercial real estate and indirect finance, etc., will not exceed ______of the Bank's total advances. a. 15% b. 20% c. 30% d. 40% 193. For sanction of any new credit facilities or enhancement in existing facilities, in case the latest audited financials are more than 12 months old, provisional financial statements not more than ______months old may be obtained and analysed with a view to ensuring that the performance and financial indicators have not deteriorated. a. 3 months b. 6 months c. 9 months d. None of these 194. In case working capital limits are not renewed for valid reasons, approval needs to be sought for continuation of limits for a maximum period of ______months from the sanctioning authority. a. 3 months b. 6 months c. 9 months d. None of these 195. It is mandatory to obtain External Credit Rating for all exposures of ______from any one of the accredited External Credit Rating Agencies for the purpose of risk weighting the Bank's claims for capital adequacy purposes. a. Rs. 5 crs and above b. Rs. 10 crs and above c. Rs. 15 crs and above d. Rs. 20 crs and above 196. Term Loans sanctioned and not availed within ______months from the date of sanction need revalidation. a. 3 months b. 6 months c. 9 months d. 12 months 197. For categorization of NPA accounts under Quick Mortality stage, the account is NPA a. If within 24 months of sanction/repayment fixed not realized. b. If within 18 months of sanction/repayment fixed not realized. c. If within 12 months of sanction/repayment fixed not realized. d. If within 30 months of sanction/repayment fixed not realized. 198. In terms of RBI guidelines, Bank is to submit the quarterly return on borrowers' exposure of ______to RBI-Central Repository of Information on Large Credits (CRILC). a. Rs. 3 crores and above b. Rs. 5 crores and above c. Rs. 10 crores and above d. None of these 199. The provisions of loan policy are applicable to ______a. Domestic as well as international operations of the Bank. b. Only domestic operations of the Bank c. Only international operations of the Bank d. None of the above. 56 200. Bank has decided to mandatorily cover all loans upto ______under Credit Guarantee Scheme of CGTMSE a. Rs.10 lacs and above b. Rs.20 lacs and above c. Rs. 30 lacs and above d. Rs.50 lacs and above 201. Data on blacklisted Third Party Entities list is prepared by a. 's Association (IBA) b. Reserve Bank of India c. SBI Corporate Centre d. KYC and AML department 202. The minimum amount eligible for takeover of Agricultural advances particularly for ATL- allied activities should be a. Rs. 1 Lac b. Rs. 2 Lac c. Rs. 5 Lac d. Rs. 10 Lac 203. The minimum amount eligible for takeover of Agricultural advances particularly for ATL-other than allied activities should be a. Rs. 1 Lac b. Rs. 2 Lac c. Rs. 5 Lac d. Rs. 10 Lac 204. The maximum amount eligible for takeover of Agricultural advances would be _____crs. a. Rs. 1 crore b. Rs. 2 crores c. Rs. 3 crores d. Rs. 5 crores 205. For take over Agri Advances above ______crores up to ______crores administrative clearance is obtained from ZCC a. 2, 5 b. 1, 5 c. 3, 5 d. 5, 10 206. ATLs with a minimum _____ years repayment programme left are only eligible for takeover. a. 1 b. 2 c. 3 d. 5 207. The Bank's aggregate exposure to the capital markets shall not exceed ______of its net- worth as on March 31 of the previous year. a. 10% b. 20% c. 30% d. 40% 208. Within the overall ceiling of 40%, Bank's investment in shares, convertible bonds / debentures, units of equity-oriented mutual funds and all exposures to Venture Capital Funds (VCFs) [both registered and unregistered] shall not exceed ______of Bank's net- worth as on March 31 of the previous year. a. 10% b. 20% c. 30% d. None ofthe above 209. In case working capital limits are not renewed for valid reasons, approval needs to be sought for continuation of limits for a maximum period of ______months from the sanctioning authority. a. 3 months b. 6 months c. 9 months d. None ofthe above 210. Appraisal of exposure of exposures less than Rs.25 lacs are subjected to the ______. a. Credit Risk Assessment b. Application/Scoring model c. Simplified model d. Regular Model.

57 211. Accounts with exposures above Rs.5 crores will be covered under the ______. a. Regular Model b. Simplified Model c. CRA d. Application/Scoring Model 212. Borrowal accounts rated SB-11 and worse are to be reviewed at ______intervals. a. Quarterly b. Half-yearly c. Yearly d. None of the above 213. Credit Audit Covers all Credit Auditable Accounts (CAAs) (including LC Bill Discounting limits whether it is on stand-alone basis or sanctioned as part of the existing limits) with total credit exposure (FB+NFB limits) of a. Rs. 1 crore and above b. Rs. 5 crore and above c. Rs. 10 crore and above d. Rs. 50 crore and above 214. Legal Audit has been introduced for all exposures of______, to verify the title deeds and other loan documents. a. Rs. Rs. 1 crore and above b. Rs. 5 crore and above c. Rs. 10 crore and above d. Rs. 50 crore and above. 215. If the realizable value of security is less than ______of the value assessed by the Bank or accepted by RBI at the time of last inspection, it may be classified under Doubtful category, a. 10% b. 20% c. 30% d. 50% 216. If realizable value of the security as assessed by the Bank/ approved valuers/ RBI, is less than ______of the outstanding in the borrowal accounts, the asset shall be straightaway classified as Loss asset. a. 10% b. 20% c. 30% d. 50% 217. Working capital limits above Rs.50 lacs and upto Rs.200 lacs are also to be covered under CGTMSE provided a. The borrower agrees to bear the guarantee fee. b. The bank agrees to bear the guarantee fee. c. The Government/sponsoring authority agrees to bear the guarantee fee. d. None of the above. 218. In terms of RBI guidelines, Bank is to submit the quarterly return on borrowers' exposure of ______Central Repository of Information on Large Credits (CRILC). a. Rs.2 crores and above b. Rs. 3 crores and above c. Rs. 5 crores and above d. None of the above. 219. National Company Law Tribunal(NCLT) constituted by Insolvency and Bankruptcy Board of India (IBBI) has to deal with defaulted loan amount by a. Individuals b. Partnership firms c. Corporate persons d. None of above. 220. Bank shall make general provision for Standard assets in advances to commercial real estates - Residential Housing Sector at a. at 0.25 per cent b. at 1.00 per cent c. at 0.75 per cent d. at 0.40 per cent *** 58 KEYS TO GENERAL ADVANCE

1 A 34 D 67 D 100B 133D 166A 197A 2 D 35 B 68 C 101B 134C 167D 198B 3 C 36 B 69 C 102C 135D 168B 199A 4 D 37 C 70 C 103B 136B 169B 200D 5 B 38 C 71 B 104B 137C 170C 201A 6 A 39 D 72 D 105C 138A 171C 202D 7 C 40 D 73 C 106B 139D 172D 203B 8 C 41 C 74 D 107A 140B 173A 204B 9 C 42 C 75 C 108A 141C 174B 205A 10 D 43 A 76 D 109B 142C 175C 206B 11 B 44 A 77 B 110C 143B 176D 207D 12 C 45 A 78 C 111C 144A 177B 208B 13 A 46 A 79 D 112C 145A 178B 209A 14 D 47 C 80 C 113A 146D 179C 210B 15 B 48 B 81 A 114A 147A 180D 211A 16 C 49 C 82 B 115B 148C 181A 212B 17 C 50 A 83 A 116A 149B 182B 213C 18 D 51 B 84 A 117A 150C 183B 214B 19 C 52 B 85 C 118C 151D 175C 215A 20 C 53 A 86 C 119C 152D 183B 216A 21 D 54 D 87 B 120A 153C 184B 217A 22 A 55 C 88 B 121D 154A 185A 218C 23 A 56 B 89 D 122D 155A 186C 219C 24 A 57 C 90 B 123B 156B 187A 220C 25 D 58 C 91 C 124B 157C 188B 26 D 59 B 92 A 125A 158D 189A 27 A 60 D 93 D 126B 159C 190B 28 D 61 D 94 B 127A 160B 191D 29 A 62 D 95 C 128B 161D 192C 30 B 63 C 96 B 129C 162D 193B 31 A 64 A 97 C 130D 163A 194A 32 D 65 C 98 D 131C 164B 195B 33 C 66 C 99 B 132B 165A 196B 59 LEGAL ASPECTS OF BANKING

1. Payment in due course is defined under ______

a) section 10 of NI Act b) section 11 of NI Act c) section 10 of Contract Act d) None

2. Hypothecation is defined in which of the following Act?

a) Transfer of Property Act b) SARFAESI Act c) Indian Contract Act d) NI Act

3. The charge created with ROC for companies is for which of the following ?

a) Lien b) Mortgage c) Mortgage& Hypothecation d) Pledge and Hypothecation

4. Who is the ACPIO under RTI Act in our Bank ?

a) GM of the network b) CGM of the Circle c) RM of the Region d) Branch Managers

5. Income tax attachment order does not attach which of the following amount?

a) Entire balance in joint accounts b) Balance in Deceased depositor account c) Fixed Deposit maturing in future date d) Chq sent for collection.

6. A loan is guaranteed by a surety. When the Principal Debtor failed to repay the loan, bank asked the surety to pay which was complied. On making payment , the surety became entitled to all rights and remedies which the bank had against the principal debtor. This right of the surety is called ______

a) Right of Subrogation b) Right of redemption c) Right of Foreclosure d) Right of Lien

7. The bank initiated action against a borrower under SARFAESI Act and sent him 60 days notice for making payment. The borrower being aggrieved with the action of the bank makes a representation to the bank. The bank is required to send reply to the representation within how many days?

a) within 15 days of receiving the representation b) within 30 days of receiving the representation c) within 60 days of receiving the representation d) within 7 days of receiving the representation 60 8. Dishonor of an electronic fund transfer instruction due to insufficiency of funds in the account etc., is an offence punishable with imprisonment or with fine or both, similar to the dishonor of a cheque under the Negotiable Instruments Act 1881. Such a provision is under which Act? a) u/s 25 of PSS Act, 2007 b) Section 138 of NI Act c) Section 172 of contract Act d) None 9. The maximum number of partners in a Banking firm shall not exceed a) 20 b) 10 c) 2 d) None of these 10. Non-registration of a firm with the Registrar of Assurances attracts the following disability a) Creditors cannot sue the firm b) The firm cannot sue the debtors c) Partnership cannot be wound up d) None of the above 11. What can be denied disclosure under the RTI act ? a) Information adversely affecting the national interest b) Information barred from publication by Courts c) Information which would cause a breach of privilege of Parliament d) All of the above 12. Minimum number of directors in a public limited company must be ______a)5 b)10 c)12 d)3 13. Which among the following is not found in the Memorandum of Association of a Company? a) Objectives of the Company b) Authorized capital c) Borrowing powers of Directors d) Registered office 14. As per Section 108 of Indian Evidence Act person will be declared as legally dead, if for a period of ______years or more, the persons who would have normally known of his existence have not heard of him / known of his existence. a) 12-years b) 7-years c) 5-years d) 3-years 15. Which of the following accounts does not have the facility of nomination? a) Safe Deposit Locker a/c b) Term deposit account c) Cap Gains Plus a/c d) None of the above 16. Section 45-Z of Banking Regulation Act, 1949 deals with ______a) Return of unclaimed deposits b) Permission to open new branches c) Maintenance of currency chest d) Return of paid cheque

61 17. What is "conversion" according to the Negotiable Instrument Act? a) Calculating the rupee equivalent of a negotiable instrument expressed in foreign currency b) Payment of cash against tender of negotiable instrument drawn on the Bank c) Payment to a holder in due course d) Wrongful transfer of the benefit of negotiable instrument to a person who is not the true owner 18. The relationship between the hirers of Bank locker and the Bank is that of: a) Debtor - Creditor b) Bailor - Bailee c) Licensor - Licensee d) Principal- Agent 19. What is a contract of Insurance? a) It is a contract of Indemnity b) It is a contract of Pledge c) It is a contract of Guarantee d) All of these 20. The provisions of Consumer Protection Act,1986 are applicable to the services rendered by the Banks ______. a) To the customers of the Bank only b) To the customers and the users of the services irrespective of whether the service is gratis or for consideration c) To the customers and any user of Bank's services against consideration d) All of these 21. What does "Assignment" refer to ? a) Immovable property b) Ownership rights c) Transfer of interest in actionable claims d) None of the above 22. The document that governs the relationship between the company and the outside is known as ______a) Article of Association b) Registration certificate c) Memorandum of Association d) None 23. Mortgage is defined in ______. a) Sale of Goods Act b) Contract Act c) Transfer of property Act d) Companies Act 24. A charge by way of mortgage can be created on ______. a) All assets b) Plant and machinery c) All immovable properties d) none of the above

62 25. Pari Passu charge refers to a charge ______. a) Ranking equally in priority, regardless of quantum of advances b) Merely notional in nature c) Ranking equally in priority in proportion to the lender's share of advance d) None of these 26. RBI can issue directive to banks in respect of their loan / advances, under sec 21 of: a) Banking Regulation Act b) Negotiable Instrument Act c) SBI Act d) RBI Act 1934 27. Which section of limitation act 1963 provides an extension of limitation period on acknowledgement of debt ? a)16 b)17 c)18 d)19 28. Document that contains the purpose of the company as well as all the duties and responsibilities of its members is known as ______a) Article of Association b) Regestration certificate c) Memorandum of Association d) None 29. Lien or negative lien are created on the asset of a limited company under: a) Registration of charge necessary u/s 130 of company act b) Registration of charge necessary u/s 125 of company act c) Registration is not required d) It is essential to secure the loan 30. The right to set-off of a banker has been conferred on the bank under ______a) NI Act b) Indian Contract Act c) RBI Act d) Civil Procedure Code 31. Under which of the following situations, the Clayton's rule applies ______a) Payment of cheque b) Right of set-off c) Right of appropriation d) B and c 32. In the process of issuing a garnishee order court first issue ______a) Order Nisi b) Order primary c) Order attachment d) Order absolute 33. According to Hindu minority act and guardianship act 1956, the natural guardian of married minor Hindu girl is ______a) Husband, if he is a major b) Father in law, if husband is minor c) Mother of the girl d) a and b

63 34. Usually, a loan obtained by a minor cannot be recovered but when it is given for the necessity, the loan can be recovered from his property. This provision is as per ______a) Sec 11, Indian contract act 1872 b) Sec 68, Indian contract act1872 c) Sec 11, majority act1872 d) Sec 11,Indian minority act 1872 35. The Basel-III capital regulation has been implemented from ______in India. a) 01.04.2014 b) 01.04.2013 c) 01.04.2012 d) None 36. A partnership firm can be registered with...... a) Registrar of firms c) Registrar of companies b) Registrar of deeds d) Registrar of estate 37. A company winds up its affairs and the Person appointed for this purpose by the court is ______. a) Executor b) Administrator c) Receiver d) Liquidator 38. Who issues Certificate of Incorporation ? a) Central Govt b) Ministry of corporate affairs c) Registrar of firms d) Registrar of Companies 39. Which of the following documents will have to be carefully examined by a bank branch, when It is approached by Administrator of a deceased estate? a) Succession certificate b) Letter of probate c) Letter of Administration d) Liquidation order 40. Insolvency rules are governed by ______a) State insolvency act 1920 b) Insolvency act 1879 c) Presidency towns insolvency act d) a and c 41. Who among the following is empowered to issue the succession certificate ? a) Special executive magistrate b) Tahasildar c) Dist judge or high court d) Presiding officer of DRT 42. A mandate is ______a) A promise to pay a loan b) An authority of principal to his agent for operating the account c) An order of the bank to the customer d) None of the above 43. A mandate in a partnership account can be cancelled by ______a) All the partners b) Any of the partners c) Majority of partners d) None of the above

64 44. A minor can draw, endorse and accept the cheque/negotiable instrument to bind a) Self b) Others c) Drawer d) All other except self 45. A karta of an HUF has an implied authority to ______a) Delegate his authority b) To raise loan and pledge securities c) To raise loan and create charge on family property for family business d) All of the above 46. Basel-III capital regulation wil be fully implemented in India by ______a) 31.03.2015 b) 31.03.2019 c) 31.03.2018 d) 31.03.2017 47. Bank does not disclose the affairs of the customer's account and maintain secrecy owing to ______a) Sec 27 of BR Act b) Sec 17 RBI Act c) Sec 13, Banking Company acq.& trf of u/t Act 1970 d) Sec 43, Banking Secrecy Act 48. On dishonor of cheque, what kind of remedy is available to the holder of the cheque under NI Act ? a) Holder can file the complaint with ombudsman b) Holder can file the case in a normal court c) Holder can file the complaint with 1st class magistrate d) Holder can file the complaint with RBI 49. Garnishee order attaches ______a) Balance in term deposit b) Term deposit payable at maturity c) Unrealized proceeds of instruments sent for collection d) both a & b 50. The legal status of a nominee is ______a) Trustee for legal heirs b) The depositor c) Agent of legal heirs d) Agent of the depositor 51. Banking Ombudsman is established as per ______act. a) BR act b) RBI act c) NI act d) None 52. BCSBI is a registered entity under ______act. a) Societies Regn act b) RBI act c) NI act d) BR act 65 53. The Central Information Commission (CIC), at the time of deciding any complaint or appeal has the power to impose a penalty of Rs. ______per day subject to a total of Rs. ______against the CPIO as per the RTI act. a) 250, 25000 b) 250, 20000 c) 100, 10000 d) None 54. Who can seek information from the Bank. a) Individual b) Organisation c) Association d) All 55. In respect of application received through a CAPIO, the CPIO has a time limit of ______days from the date of receipt of the application by the CAPIO. a)35 b)30 c)25 d)20 56. If the information sought under the RTI act by the applicant concerns the life or liberty of a person, the same has to be disposed within ______days of the receipt of the request. a)2 b)30 c)5 d)10 57. An applicant who does not receive a reply under the RTI act within the specified period or an applicant who is aggrieved by a decision of the CPIO can prefer an appeal within .... days to the Appellate Authority in the Bank. a)30 b)35 c)5 d)10 58. An applicant has the right to file a second appeal to CIC within ______days from the date of decision of the Appellate Authority a)90 b)35 c)30 d)10 59. Under the provisions of the RTI act, the appellate authority for branches in the circle is ______a) GM of the Network b) CGM c) DGM of Module d) None of these 60. One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of ______after the bank concerned has received one s representation, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank. a) A month b) 60 days c) 90 days d) A year 61. What is the maximum limit on the amount of compensation as specified in an award by the Banking Ombudsman a) 10 lac b) 15 lac c) 20 lac d) 30 lac 62. The Banking Ombudsman may award compensation to the complainant only in the case of complaints relating to ______for mental agony and harassment. a) Credit card operation b) Debit card operation c) Deceased settlement d) None of these. 66 63. Appellate Authority is vested with ______under the provisions of the Banking Ombudsman Act. a) a Deputy Governor of the RBI b) a Regional Director of the RBI c) High Court d) Supreme Court 64. The District Forum Under the COPRA can hear claims up to a maximum of ______a) 20 lac b) 15 lac c) 10 lac d) 30 lac 65. President of State Commission Under the COPRA is a judge from the ______a) High Court b) District Court c) Sessions Court d) None of these 66. The apex appellate authority under the provisions of the COPRA is ______a) Supreme Court b) High Court c) National Forum d) None of these 67. Under the provisions of the COPRA, Appeal from one forum to another forum has to be filed within ______days from the date of the decision. a)30 b)35 c)5 d)10 68. In case of Bank Deposits the Law of Limitation operates from the Date of ______a) Deposit b) Maturity c) Demand d) Not Applicable 69. A physical grievance from a pensioner has to be acknowledged within a period of ______days. a) 1 b) 2 c) 3 d) 4 70. Payment of Balance to the claimant in unclaimed deposit account up to Rs. ______only will be processed directly by the branches after due diligence and KYC compliance. a) 5 b) 1.5 c) 1 d) 2 71. Bank's right to be recouped from the companies out of their future profits / cash accruals to whom concessions and reliefs were made available as restructure/rehabilitation packages is called as ______a) Right to set off b) Right to interest c) Right to recompense d) Right to commission 72. The amount to the credit of any account in India with any bank which has not been operated upon for a period of ten years will be transferred to ______fund. a) Depositor Education and Awareness b) Rural Infra Development c) Financial Education d) Rural Poverty Alleviation 73. Tax is required to be deducted at source when rent payments made in a financial year [including advance, if any] exceed Rs. ______lac. a) 1.8 b) 2 c) 2.5 d) 1.5 67 74. When Fees for professional and technical services in a financial year exceed Rs. ______lac TDS is required to be made. a) 1.5 b) 1 c) 0.5 d) 0.3 75. TAN of our Bank for VPS(Incl. Rent Module) purpose under Centralized Tax Reporting system at central level is a) MUMS86153E b) MUMS86152D c) MUMS86151C d) MUMS86154F 76. Form 24Q/26Q/27Q is associated with ______a) Yrly TDS statement b) Qrtly TDS statement c) Yrly Service Tax statement d) Qrtly Service Tax statement 77. TAN of our Bank for HRMS purpose under Centralized Tax Reporting system at central level is ______a) MUM86154F b) MUM86152D c) MUM86151C d) MUM86153E 78. The periodicity of submission of Form 60 to IT deptt is ______a) Half yrly b) Yrly c) Monthly d) Weekly 79. The periodicity of submission of Form15(G/H) to IT deptt is ______a) Half yrly b) Yrly c) Monthly d) Weekly 80. Which statement is not true out of the following four ? a) Form 60 submitted during opening of SB accounts are to be submitted to the IT authority. b) Form 60 submitted during opening of FD accounts exceeding Rs50,000.00 are to be submitted to the IT authority. c) PAN/Form60 is obtained for Deposit in cash aggregating fifty thousand rupees or more, with a banking company during any one day; d) None of the above 81. Obtaining revival letter has since been dispensed in ______a) STD TL b) ALL TL c) STD CC d) ALL CC 82. Death certificate is recorded in ______a) Sundry Doc register b) Other Doc register c) Branch Doc register d) None 83. CA balance earns interest incase of ______a) Overdraft b) Death of the depositor c) Insolvency of the depositor d) None 84. In respect of officers of SMGS-V and above, the decision regarding vigilance matters will be taken by a) GM of Network b) DGM (Vigilance) c) Central Vigilance Officer (CVO) d) Chief General Manager.

68 85. A Pvt Ltd company has minimum paid-up share capital of ______lakh rupees. a) 2 b) 3 c) 1 d) 4 86. All companies to have registered office within ______days of its incorporation. a)20 b)30 c)15 d)180 87. A cheque payable to a company which has gone into liquidation is to be endorsed by ______a) MD b) Official administrator c) Any director d) Official Liquidator 88. Department of Posts has the exclusive privilege of conveying letters and receiving, collecting, dispatching and delivering letters by post from one place to other under ______a) Indian Post Office Act, 1898 b) ESMA 1991 c) BR Act d) SBI Act 89. Public trusts are governed by a) Public trust act b) Religious & Charitable Endowments Act, c) Wakf Act. d) Any one as per the requirement 90. ______is the administrative authority of LLP. a) RoC b) SEBI c) MCA d) None 91. If a person is missing for ______years, the claimants may approach the court of law for declaring them as legal heirs. a)5 b)10 c)7 d)12 92. Succession certificate doesn't cover ______a) Gold ornaments/boxes. b) Deposits in SB account c) Deposits in CC account d) Deposits in Current account 93. Nomination facility is not available to ______a) Minor depositor b) E/S joint locker hirers c) E/S operated joint depositors d) Joint operator joint depositors 94. ______form is used for change/variation in nomination. a) DA3 b) DA1 c) DA2 d) DA4 95. Wherever, interest earned on fixed deposits or dividend on shares collected on behalf of the customer is credited to Current / Savings Bank Account as per the mandate of the customer, such an account shall not be treated as inoperative as long as the interest / dividend continues to be credited to the account. a) The statement is correct b) The statement is incorrect c) The statement is not relevant d) NONE of the above 69 96. NI Amendment Ordnance 2015 deals with ______a) Defines an e-cheque b) Jurisdiction under section 138 c) Both a & b d) NONE of the above 97. CDC Belapur generates reports, as on ______, titled 'Inoperative_Accounts.txt' which contains customer wise list of Inoperative accounts. a) 30th June and 31st December b) 30th September and 31st April c) 30th January and 31st July d) 30th June and 31st October 98. A company which has only one person as a member is known as ______a) One Person Company b) Small Company c) Any one of the above d) NONE of the above 99. All companies to have registered office within ______days of its incorporation a)15 b)30 c)45 d)60 100. A company needs to constitute a Corporate Social Responsibility Committee (CSRC) of the Board consisting of three or more directors with one independent director if it has ______a) Net worth of 500 crore or more b) Turnover of 1000 crore or more c) Net profit of 5 crore or more d) Any One of the above. 101. On dishonour / return of cheques, the Cheque Return Memo should invariably contain a) Date of Return b) Date of Return & the Reason/s for return c) Date of Return, the Reason/s for return & signature. d) Date of Return, the Reason/s for return & signature. If the return memo is system generated signature may not be required. 102. In the situation of Dishonour of electronic funds transfer for insufficiency of funds in the bank account, the beneficiary's position is? a) Not clearly spelt out. b) The beneficiary will have the rights & remedies as spelt under sec 138 of NI act. c) Since it is not a dishonour of cheque, no rights & remedies to the beneficiary. d) None of the above. 103. Whether a NBFC can be a partner in a partnership firm? a) Yes b) No c) Only deposit taking NBFCs can become partners d) None ofthe above

70 104. The rate of interest on deposits & advances is decided by? a) Chairman & Managing Directors b) Asset Liability Management Committee (ALCO). c) RBI d) None of the above. 105. A Banker's lien is governed by a. Indian Contract Act b. Indian Patent Act. c. Transfer of Property Act d. NI Act. 106. The cases of financial frauds of the value of Rs 1 lac and above but below Rs 1 crore, which involve outsiders (private parties) or Bank staff or both, are reported by the Regional head of the bank concerned to a) CBI (Anti Corruption Bureau) b) Economic offences wing (State) official c) CBI (Economic Offences Wing) d) Central Vigilance Officer. 107. The cases of Rs 1 crore and above and upto Rs 5 crore, where staff involvement is prima facie evident, are referred to a) CBI (Anti Corruption Bureau) b) State CID/ Economic Offences Wing of the state c) Central Vigilance Officer d) CBI (Economic Offences Wing). 108. The meeting of Preventive Vigilance Committee of a Branch should be attended by the controller at least once in a) 3 months b) 6 months c) 9 months d) 12 months 109. Banker's cheques outstandings for more than 3 years from the date of issue which have originally been issued in favour of vendors by debit to Bank's charges Account shall be transferred to a) Commission Account b) Charges Account c) Exchange Account d) Income Account 110. Under the Credit Information Companies (Regulation) Act, 2005, collection of information on borrowers of all Banks and Financial Institutions and its dissemination in the form of Credit Information Reports is being done by ______Credit Information Companies (CICs) registered with RBI. a) 1 b) 2 c) 3 d) 4 71 111. Under Sec. 197A of Income Tax Act, the declaration in Form 15G is not applicable where the maximum amount of income credited or to be credited is not chargeable to tax for the financial year 2017-18. a) Rs. 1,50,000 b) Rs. 1,80,000 c) Rs. 2,25,000 d) Rs. 2,50,000 112. Branches shall be required to retain the Form 15G/15H in physical forms for a period of _____ from the end of the financial year in which the Form 15G/Form 15H has been received. a) 2 b) 3 c) 5 d) 7 113. In case of failure to deduct whole or part of TDS, the deductor is liable to pay simple interest @______% under section 201(1A) for every month or part of a month on the amount of tax in arrear from the date on which such tax was deductible to the date on which such tax is actually deducted. a) 1% b) 1.5% c) 2% d) 2.5% 114. In case of failure to deposit whole or part of TDS in Govt. account after deduction, the deductor is liable to pay interest @ ______% under section 201(1A) for every month or part of the month on the amount of such tax from the date on which such tax was deducted to the date on which such tax is actually paid. a) 1% b) 1.5% c) 2% d) 2.5% 115. Under which Act Banking Industry is to be declared as "Public Utility Service" a) Negotiable Instrument Act b) Banking Regulation Act, 1949 c) Industrial Dispute Act, 1947 d) None of these 116. As per the sub-section (5) of the Section 25 of the Payment and Settlement Systems Act, 2007 what is the penalty for dishonour of a cheque for insufficiency of funds in the account of the payer? a) Punishment of two years and twice the amount of cheque. b) Punishment of two years/ twice the amount of cheque, or both c) Punishment of three years and twice the amount of Bank charges, or both d) None of the above. 117. As per the sub-section (5) of the Section 25 of the Payment and Settlement Systems Act, 2007 what is the penalty for dishonor of electronic funds transfer instructions (ECS/RECS/ NECS) for insufficiency of funds in the account of the payer (remitter)? a) No penalty. b) Punishment of two years and twice the amount of electronic funds transfer instruction, or both. c) Punishment of one year and twice the amount of electronic funds transfer instruction, or both. d) None of the above. 72 118. In terms of PML Amendment Act 2012, banks should maintain for at least ______years from the date of transaction between bank and client? a) 2 b) 3 c) 5 d) None ofthe above 119. Non-Bank Financial Institution are categorized under ______a) Low Risk Customers b) Medium risk customers c) High Risk Customers d) None of the above. 120. Maximum Monetary ceiling of cases to be referred to the Lok Adalat organised by Civil Courts is a) Rs.10 Lacs b) Rs. 15 Lacs c) Rs. 20 Lacs d) Rs. 30 Lacs. ***

KEYS TO LEGAL ASPECTS OF BANKING

1a2 b3c 4d5a6 a7 d8 a9b10b

11 d 12 d 13 c 14b 15 d 16 d 17 d 18 c 19a 20 c

21 c 22 c 23 c 24c 25 c 26 a 27 c 28 a 29c 30 b

31 c 32 a 33 d 34b 35 b 36 a 37 d 38 d 39c 40 d

41 c 42 b 43 b 44d 45 d 46 c 47 c 48 c 49d 50 a

51 a 52 a 53 a 54d 55 a 56 a 57 a 58 a 59a 60 a

61 a 62 a 63 a 64a 65 a 66 a 67 a 68 c 69c 70 c

71 c 72 a 73 a 74d 75 a 76 b 77 c 78 a 79c 80 a

81 a 82 a 83 b 84d 85 c 86 c 87 d 88 a 89d 90 a

91 c 92 a 93 b 94a 95 a 96 c 97 a 98 a 99a 100d

101c 102 b 103b 104b 105a 106 b 107 a 108 a 109b 110 d

111 d 112 d 113a 114b 115c 116 b 117 b 118 C 119a 120c

73 MCQ ON KYC & AML

1. KYC, AML & CFT guidelines are issued under act. a. KYC Act b. PMLA 2002 c. BR Act d. NI Act 2. FATF (Financial Action Task Force on Money Laundering) also known as GAFI (Groupe d'action financiere) has its head quarters at a. New Delhi b. London c. Paris d. Geneva 3. Section 12 of PMLA places the following obligations on the Bank except a. Maintaining a record of prescribed transactions & preserving records there of. b. Furnishing information of prescribed transactions to the specified authority. c. Verifying and maintaining records of the identity of its clients and identifying the beneficial owners, if any, of such clients d. None of the above 4. Under KYC/AML/CFT/Fraud prevention measures, observance of KYC compliance and fraud prevention day is observed on a. 1st August b. 5th August c. 1st September d. 5th September 5. The Anti Money Laundering Cell of the Bank has been established at a. Jaipur b. Nagpur c. Bhubaneswar d. New Delhi 6. In case the PoS transaction amount is Rs. and above, the merchant is required to obtain the copy of PAN in case of domestic card transaction. a. 20000 b. 150000 c. 100000 d. 50000 7. Smurfing, Layering and Integration are three types of a. Money laundering Activity b. Money tracking Activity c. Source tracking Activity d. User tracking Activity 8. The Software used for generation of Suspicious Transactions Report is known as: a. E-KYC b. AMLOCK c. E-BANCS d. E-AML 9. Which of the following is the key element of KYC/AML/CFT? a. Customer Identification & Acceptance b. Customer Identification & Transaction Monitoring c. Customer Acceptance, Customer Identification, Risk Categorization & Monitoring of transaction d. Customer Acceptance & Risk Management

74 10. "Controlling ownership interest" means ownership of or entitlement to more than percent of shares or capital or profits of a company. a.50 b.10 c.15 d.25 11. Which is not one of the documents from the "Officially Valid Documents" list prescribed by the RBI. a. Post office ID b. PAN Card c. DL d. Adhaar 12. Facilities/Restrictions in 'Small account' includes a) the aggregate of all credits in a financial year does not exceed rupees one lakh b) the aggregate of all withdrawals and transfers in a month does not exceed rupees ten thousand c) the balance at any point of time does not exceed rupees fifty thousand. d) All the above 13. For Low risk customers, Customer Identification data should be updated once in _____ years. a. 3 b. 4 c. 10 d. 8 14. Branches may open bank account in favor of foreign students studying in India. a.SB b.NRO c.CA d.NRE 15. As per the Simplified KYC guidelines, the current limits for balance in Small Deposit Accounts should not exceed a. Rs.20,000 b. Rs.50,000 c. Rs.1,00,000 d. Rs.2,00,000 16. Counterfeit Currency Reports should be submitted to: - a. LHO KYC Deptt b. Controlling Office c. FIU-IND d. None of the above 17. Politically exposed persons are: a. Individuals who are or have been entrusted with prominent public function in a foreign country b. MLAs and MPs c. Individuals related to a political party d. All the above 18. Cash Transaction Reports (CTRs) are required to be compiled by branches and submitted to Controllers for onward transmission to FIU-IND at _____ intervals. a. Weekly b. Fortnightly c. Monthly d. Bimonthly 75 19. Cash withdrawals and deposits for Rs. ______lacs and above in deposit, cash credit and overdraft accounts to be recorded in a separate register and reported to controlling office every month. a.5 b.10 c.15 d.20 20. As per the PML Act. all documents pertaining to customers' KYC compliance and transactions need to be preserved, after cessation of relationship for ______years. a.10 b.5 c.15 d.20 21. Ceiling for remittance of funds by IOI against cash is: a. Less than Rs.50000 b. Less than Rs.10000 c. Less than Rs.20000 d. Less than Rs.100000 22. Which of the followings is/are High Risk Category accounts/customers? a. Politically Exposed person of foreign origin b. Bullion Dealers/jewellers c. Non Resident Customers (NRIs) d. All of the above 23. Individuals with total deposits of Rs.1.50 Crores or more are categorised as risk customers. a. HIGH b. MEDIUM c. LOW d. NONE of these 24. The term CFT stands for: - a. Combating Financing of Terrorism b. Criminal Fund Transfer c. Criminal Financial Transactions d. Codes For Transactions 25. Individual Account holder with Credit/debit summations of Rs.2.00 crores & more per annum are categorised as risk customers. a. HIGH b. MEDIUM c. LOW d. NONE of these 26. For High & Medium Risk categories of customers, periodicity of updation of personal information/ data is at least once in year(s). a. 2&5 b. 2&8 c. 3&5 d. 5&10 27. New accounts of individuals opened under Low Risk while on boarding, during first days of opening the account are classified as medium risk. a.90 b.180 c.60 d.365 28. Non-Individual accounts with credit/debit summations of Rs.1.5 crore p. a. is classified as risk account. a. HIGH b. LOW c. MEDIUM d. ANYONE of these 76 29. In case of Trust Account, KYC compliance will be ensured by obtaining verified copies of a. Registration certificate b. Trust deed c. An officially valid document in respect of the person holding power of attorney to transact on its behalf d. All of the above. 30. Extra precautions to be taken in accounts of fiduciary nature include(s): a. Obtaining evidence of identity of intermediaries b. Verifying identity of the beneficiaries c. Enquiring into the details of the nature of the Fiduciary Relationship d. All the above. 31. Bank has decided to fix following thresholds, subject to review from time to time, for filtering transactions and generating STR alerts for customer accounts. a. Low Risk: 50.00lac b) Medium Risk: 30.00 lac c) High Risk:10.00lac d) All of these 32. "Non Profit Organization" (NPO) means a) Any entity or organization that is registered as a trust or a society under the Societies Registration Act, 1860 b) A company registered under section 25 of the Companies Act, 1956 c) Both A & B & d) None of the above 33. Accounts of Non face to face customers can be opened by a bank on the basis of ID & Residential proof certified by : a. Notary Public b. Official of Indian Embassy c. A person known to Bank d. All the above 34. shall be the Principal Officer for AML/CFT matters who shall be responsible for implementation of and compliance with this policy in our Bank. a. Chief General Manager (AML/CFT) b. General Manager (AML/CFT) c. Dy General Manager (AML/CFT) d. Asst General Manager (AML/CFT) 35. Which of the following transactions are exempted from KYC guidelines? a. Customer to Customer domestic fund transfer b. Cross Boarder Customer to Customer electronic funds transfer c. Inter Bank funds transfer where both the senders and receivers are Banks. d. None of the above

77 36. Where the client is a trust, the Bank, shall identify the beneficial owners of the client and take reasonable measures to verify the identity of such persons, through the identity of the settler of the trust, the trustee, the protector, the beneficiaries with ... or more interest in the trust. a.25 b.15 c.10 d.5 37. Money received on deposit for a fixed period of days and above is called Term Deposit. a. 7 b. 15 c. 180 d. None of the above 38. Central KYC Records Registry (CKYCR) has been set up by the GoI in association with

a. CERSAI b. SEBI c. NPCI d. CCIL 39. The maximum amount to be accepted in Term Deposits on behalf of a minor, without production of guardianship certificate, will be restricted to Rs. a. 2lac b. 1lac c. 0.5 lac d. 5lac 40. Branches are to rely upon the Guardianship Certificate issued by for the purpose of opening / operating accounts of persons with mental disabilities. a. The District Court under Mental Health Act b. The Local Level Committees under Mental Health Act c. Either a or b d. Only a 41. Sale of gold coins of value Rs. and above against cash is not permitted. a. 50000 b. 20000 c. 100000 d. 150000 42. RBI has stipulated that banks should impose 'partial freezing' on KYC non-compliant accounts in a phased manner. Here 'partial freezing' means a. Restricting debit & credit transactions b. Restricting credit transactions c. Restricting debit transactions d. None of the above 43. To comply with the revised RBI guidelines, it is necessary that two notices be sent to the KYC non-compliant account holders afresh with a response time of month(s) each. a. 3 b. 2 c. 1 d. Half 44. Electricity bill not more than ______months old can be taken as proof of address. a. 2 b. 3 c. 4 d. None ofthe above 45. Which of the followings is the supplier of the "Anti Money Laundering" software? a. M/S G.E.Capital b. TCS Limited c. 3i Infotech d. IDRBT

78 46. Bank's PRM (Proactive Risk Manager) software has been implemented at the PRM Cell, Jaipur, to analyse a. Transactions to strengthen fraud control system b. Alerts, based on ATM / POS / e?Com transactions, generated on various business rules built in the software c. Both a & b d. None of these 47. During the 30 days period, the NRO account of foreign students may be operated with a condition of allowing foreign remittances not exceeding USD into the account and a cap of monthly withdrawal to Rs. , pending verification of address. a. 1000, 50000 b. 10000, 50000 c. 10000, 10000 d. 5000, 50000 48. Students with Pakistani nationality will need prior approval of the for opening the account. a. RBI b. GoI c. Controller d. FEMA Authority 49. Information accompanying all domestic wire transfers of Rs. and above must include complete originator information. a. 50000 b. 10000 c. 100000 d. 500000 50. Additional information to be collected for risk categorisation constitute(s) a. purpose/reason for opening the account or establishing the relationship b. anticipated level and nature of the activity that is to be undertaken c. expected source of funds d. details of occupation / employment and sources of wealth or income. e. All of the above ***

ANSWERS TO KYC & AML

11b2C3D 4A5A6 D7A8 B9C10D

11A 12D 13 C 14B 15 B 16 C 17 A 18 C 19B 20B

21A 22D 23 A 24A 25 A 26 B 27 B 28 B 29D 30D

31D 32C 33 D 34B 35 C 36 B 37 A 38 A 39A 40C

41A 42C 43 A 44A 45 C 46 C 47 A 48 A 49A 50E

79 PER SEGMENT DEPOSITS

1. What is the minimum threshold limit for sweep facility in "Surabhi" Deposit Scheme ? A) Rs.50,000/- B) Rs.1,00,000/- C) Rs.10,000 D) Rs.20,000/- 2. Surplus funds in "Surabhi" account exceeding the threshold limit with an initial deposit of Rs.1,00,000/- and in multiples of Rs.10,000/- in any instance are transferred to ______account through auto sweep facility. A)MOD B)CLTD C)SB D)CA 3. ______Document will serve as proof in both address as well as identity, for KYC Compliance in opening new accounts as per recent guidelines if the address provided by the account holder is same as that on document. A) Election I-Card B) C) Adhar Card (UID) D) All of these 4. Minimum amount to be maintained for Surabhi SB account is (in Rs) A) 1000 B) 5000 C) 10000 D) 20000 5. Can Bank sanction a loan /overdraft facility in case of "Surabhi" Deposit Scheme? A) Yes B) No C) Subject to certain conditions D) None of these 6. What is the minimum & maximum period for CLTD under "Surabhi" Deposit Scheme? A) 12 & 24 Months B) 12 & 36 Months C) 24 & 36 Months D) None of these 7. What is the minimum amount of deposit to be maintained for SB & CA respectively under "Surabhi" Deposit Scheme? A) Rs.1000 &10000 B) Rs.1000 & 5000 C) Rs.500 & 1000 D) Rs.5000 &10000 8. What is the minimum amount of installment in Recurring Deposit Account ? A) Rs.20/- B) Rs.50/- C) Rs.100/- D) Rs.200/- 9. The minimum amount of installment under the Recurring Deposit Account at metropolitan/ urban/ semi-urban centres is : A) Rs.250/- B) Rs.500/- C) Rs.100/- D) Rs.50/- 10. In Recurring Deposit Account, the monthly installments will be deposited in multiples of : A) Rs.5/- B) Rs.10/- C) Rs.20/- D) Rs.50/- 11. The minimum period of deposit under Recurring Deposit Account is: A) 6 months B) 12 months C) 24 months D) None of these. 80 12. The word "auto-sweep" is used in connection with one of the following schemes: A) Tax Saving Term Deposit Scheme B) Savings Plus Scheme C) Kisan Mitra Jama Yojana D) Credit Cards. 13. The minimum threshold balance for auto sweep in SB plus account is A) Rs.10, 000/- B) Rs.20, 000/- C) Rs.25, 000/- D) Rs. 35,000/- 14. The minimum deposit requirement in term deposit under the MOD scheme is A) Rs.5, 000/- B) Rs.7, 000/- C) Rs.10, 000/- D) Rs. 20,000/- 15. Under the MOD scheme, for order of breaking Deposits in the absence of any selective mandate from depositors, the system of "______" will be observed: A) First-in-first-out B) Last-in-last-out C) First-in-last-out D) Last-in-first-out 16. Minimum amount that can be drawn by cheque in a SB a/c is______A) Rs. 10 B) Rs. 100 C) Rs. 50 D) No restriction. 17. Maximum amount that can be drawn by cheque in a SB A/c is ______. A) Rs. 5, 000/- B) Rs. 10,000/- C) Rs. 50,000/- D) Unlimited 18. When blind/illiterate depositor is unable to present himself physically to withdraw money, his signature/thumb impression on the authority letter should be attested by: A) Staff member B) A depositor C) Introducer of the A/c D) Two persons known to the Bank or a Magistarte under his court seal. 19. Maximum amount that can be accepted in TDR in the minor's sole name is ______A) Rs.10000/- B) Rs. 200000/- C) Rs. 25000/- D) Rs. 20000/- 20. In case of deposits under Senior Citizen Deposit Scheme, signature of nominee duly attested by the depositor is taken on.. A) The account opening form B) Separate piece of paper C) The nomination form D) None 21. The monthly average balance to be maintained in Savings Bank Account for metro centre is ______A) Rs. 1000/- B) Rs. 2000/- C) Rs. 3000/- D) Rs. 5000/- 22. Monthly average balance to be maintained in savings account for semi urban branches is ______A) Rs. 1000/- B) Rs. 2000/- C) Rs. 3000/- D) Rs. 5000/- 23. The MODs under Savings plus Account will be created automatically by auto sweep exceeding the threshold limit not less than Rs. ______A) 10,000/- B) 25,000/- C) 30,000/- D) 35,000/- 81 24. Third party cash payment of self-drawn cheques by visually impaired Persons is ______A) not permitted B) permitted C) discretional to the Branch Head D) none 25. To open accounts under Senior Citizen Deposit Scheme, the age of the applicant should be______Years. A) Above 60 B) Above 70 C) 60 or above D) 65 or above 26. The authorized branches for opening accounts under Senior Citizen Savings Scheme are: A) All Urban/Semi-urban branches B) all FCBs C) all branches with P division D) all branches 27. The minimum amount of deposit that can be accepted under Senior Citizen Deposit Scheme in our Bank is Rs. ______A) 5,000 B) 1,000 C) 10,000 D) 25,000 28. The period for which deposits can be accepted under Senior Citizen Deposit Scheme is ______A) 6 months B) 1 year C) 3 years D) 5 years 29. The name of the deposit scheme in which deposits in the sole name of depositor cannot be accepted with / without nomination is ______A) MOD B) Savings Plus C) Senior Citizen Deposit Scheme D) None of the above 30. Which of the following accounts are exempted from maintenance of Minimum balance in savings account? A) Salray package accounts B) Pehli Kadam Pehli Udaan C) BSBD accounts D) All of these 31. Which one of the following is true for the Universal Pass Book Scheme? A) Bank will have a uniform passbook structure for all its products. B) Passbook will be uniform for all branches / offices across of the Bank. C) UPB will have features common to all products. D) All of these. 32. 'Small Account' means a savings account in a banking company where - A) The aggregate of all credits in a financial year does not exceed rupees one lakh; B) The aggregate of all withdrawals and transfers in a month does not exceed rupees ten thousand; C) The balance at any point of time does not exceed rupees fifty thousand. D) All of these 82 33. Minimum Balance to be maintained by an Individual in the Current Account at rural center is ______A) Rs. 5000/- B) Rs. 2500/- C) Rs. 3000/- D) Rs. 10000/- 34. What is the Sum Insured (Rs. In lakhs) in case of Total and irrecoverable loss of sight of one eye or loss of use of one hand or foot in PMSBY. A) Rs. 1.00 lacs B) Rs. 2.00 lacs C) Rs. 5.00 lacs D) None 35. The eligibility criteria for covering the employees of a Corporate or a Institutions under our "Corporate Salary Package" is minimum ______employees. A) 10 B) 25 C) No restrictions D) 50 36. Savings Bank Account as well as Current Account should be treated as 'Inoperative' when A) There are no debit as well as credit transactions induced at the instance of customers in the account for over a period of one year B) There are no debit as well as credit transactions induced at the instance of Customers in the account for over a period of two years C) There are no debit as well as credit transactions induced at the instance of customers in the account for over a period of one and half years D) There are no debit as well as credit transactions induced at the instance of customers in the account for over a period of six months 37. As per RBI guidelines an annual review must be conducted in SB inoperative accounts where the balance is more than Rs. ______. A) Rs. 1,000/- B) Rs. 5,000/- C) Rs.10,000/- D) Rs.25,000/- 38. Monthly Average Balance required to be maintained in SME Power gain account is ______. A) Rs.1.00 lac B) Rs. 2.00 lac C) Rs.5.00 lac D) Rs.10.00 lac 39. Monthly Average Balance required to be maintained in SME Power pack account is ______. A) Rs. 1.00 lac B) Rs. 2.00 lac C) Rs. 5.00 lac D) Rs. 10.00 lac 40. Penalty for non-maintenance of MAB in case of SME Power Gain account is Rs. ______plus ST per month. A) 1000/- B) 1200/- C) 1500/- D) 2500/- 41. Penalty for non-maintenance of MAB in case of SME Power Pack account is Rs. ______plus ST per month. A) 1000/- B) 1200/- C) 1500/- D) 2500/-

83 42. Under Senior Citizen Savings Scheme, 2004 if the depositor expires before the maturity the deposit and the nominee/legal heir approaches the bank for closure of the said deposit account, the nominee in such case entitled to the benefit of ______rate of interest for the period from the date of death to the date of closure of the account. A) Bank rate B) SBAR C) TDR D)SB 43. Under Senior Citizens Savings Scheme 2004 Government of India allows acceptance of deposits only in multiple of Rs.______. A) Rs.1000 B) Rs.5000 C) Rs. 100 D) Rs.500 44. The Corporate Salary Package has ______variants: A)2 B)3 C)4 D)5 45. SBI Vishesh status is being provided for holders of ______. A) Platinum Account B) Gold Account C) Diamond Account D) Both (a) & c 46. Overdraft facility limited to 2 month's Net Salary can be provided under corporate Salary Package Account to ______. A) Platinum Account B) Silver Account, Gold Account, C) Silver Account, Gold Account & Diamond Account D) All the four variants 47. The Defence Salary Package has ______variants as regards types of accounts are concerned: A)2 B)3 C)4 D)5 48. If the account is a joint account in case of E or S and nominee is also nominated the right of the nominee arises only after A) Death of all the account holders B) Any one of the account holder C) Death of the first holder D) None of these 49. Nomination can be made in favour of ______nominee in savings account. A) 1 B) 2 C) 3 D) None of these 50. Inoperative deposit accounts of banks which have not been claimed or operated upon for a period of ______yrs or more are classified as Unclaimed Deposits. A) 5 B) 8 C) 10 D) None of these 51. Cash withdrawal from SBI SMALL Account can be done through A) WDL FORM/ATM/Cheque B) ATM or Cheque C) ATM only D) None of these 84 52. For BSBDA-small accounts maximum balance in the account should not exceed rupees ______at any point of time. A) 20000 B) 50000 C) 100000 D) none of these 53. Charges for issue of duplicate Passbooks is______plus ST. A) Rs.50/- B) Rs.100/- C) Rs.150/- D) Nil charges. 54. Charges for transfer of SB & Current Accounts per occasion is ______A) Rs. 102/- B) Rs. 51/- C) Rs. 204/- D) Nil 55. In case of issuance of Multi City Cheques (MCC) to all Segment Savings Bank customers, issuance charges is free of cost if QAB maintained in the account is Rs. ______A) Upto1 lac B) =1 lac C) >1 lac D) >=1 lac 56. No charges to be recovered for closure of SB if the account is closed ______A) Within 14 days of opening B) From 14 days to 1 year of opening C) After 1 year of opening D) a & c 57. ______No of cash deposits transaction per month is free in SB accounts. A)2 B)3 C)5 D)1 58. Which deposit scheme has been revived after discontinuance since Jan 1982? A) Kanakdhara B) Annuity deposit C) Cash certificate D) Tiny deposit 59. TDS is not applicable for Interest paid on which of the following Term Deposits______. A) Term deposits B) Special Term deposits C) Recurring Deposits D) None of the above. 60. SBI Flexi deposit is a ______type of deposit. A)SB B)RD C)CA D)STDR 61. In case of SBI Flexi deposit period of deposit will be minimum ______years and maximum ______Years. A) 3, 5 B) 4, 8 C) 7, 10 D) 5, 7 62. Maximum Deposit Amount in a SBI Flexi deposit in a financial year will be Rs. ______. A) 60000 B) 50000 C) 40000 D) 80000 63. Under Annuity Deposit Account Minimum Amount of deposit should not be below ______. A) Rs. 25,000/- B) Rs. 35,000/- C) Rs. 45,000/- D) Rs. 55,000/- 64. In case of Time Deposits, if maturity proceeds exceeds ______or more, the amount Invariably will be credited to account or paid through Account payee cheque (Section 269 of IT Act) A) Rs.10,000/- B) Rs.20,000/- C) Rs.30,000/- D) Rs.50,000/-

85 65. As per Savings Bank Rules- Minors who can adhere to uniform signature and are not less than 10 years old, can open Savings Bank Accounts in their single name and can maintain a maximum balance of ______A) Rs. 2,00,000/- B) Rs.3,00,000/- C) Rs.5,00,000/- D) Rs.10,00,000/- 66. At Non home branches a maximum of Rs______can be withdrawn from SB account by SELF only. A) Rs. 2,00,000/- B) Rs.1,00,000/- C) Rs.50,000/- D) Rs. 20,000/- 67. The minimum drawing permitted per cheque form in SB accounts is limited to ______A) Rs.1000/- B) Rs.500/- C) Rs.100/- D) Rs.50/- 68. In accordance with the IBA guideline, what is the period beyond which banks should not accept deposits ? A) 5 years B) 10 years C) 7 years D) 15 years 69. Penalty charges for non- deposit of monthly installment in case of RD account with term period of 5 years and less is A) Rs. 1.50/- per Rs. 100 p.m. B) Rs. 1.00/- per Rs. 100 p.m. C) Rs. 2.00/- per Rs. 100 p.m. D) Rs. 2.50/- per Rs. 100 p.m. 70. In case of Premature payment of RD account penalty should not exceed the ______A) Rs.90/- B) Rs.120/- C) Interest payable D) None of the above 71. Monthly Average Balance required to be maintained in Power POS account is A) Rs.3.00 lac B) Rs.1.00 lac C) Rs. 50000/- D) Rs. 5000/- 72. Penalty for non-maintenance of MAB in case of SME Power POS account is Rs.______plus ST Per month. A) 3000/- B) 1000/- C) 500/- D) 200/- 73. Penalty for closure of account after 12 months in case of SME Power Base account is Rs______plus ST. A) 750/- B) 1000/- C) 1500/- D) 2000/- 74. Penalty for closure of account after 12 months in case of SME Power Pack account is Rs.______A) 1000/- B) 2000/- C) 4000/- D) 5000/- 75. Penalty for closure of account upto 14 days in case of SME Power Gain account is Rs.______A) 1000/- B) 2000/- C) 4000/- D) Nil

86 76. Branches cannot open Savings Bank Account in the name of A) Ltd. B) Pvt. Ltd. Company C) Political Party D) All 77. Bank offering Holiday Savings Account in collaboration with which company A) Traveller India B) Trip advisory C) Thomas Cook India D) None 78. Holiday Savings Account is a ______A) e-FD B) e-TDR C) e-RD D) All 79. What is the MAB for Power Jyoti-Current Account? A) Rs.10000/- B) Rs.50000/- C) Rs.70000/- D) Rs.100000/- 80. What is the minimum and maximum over draft can be sanctioned in Power POS-Current Account i.e 25% of last 6 months transaction? A) Rs 5000/-, Rs 1 lacs B) Rs 10000/-, Rs 2 lacs C) Rs 25000/-, Rs 5 lacs D) Rs 50000/-, Rs 5 lacs 81. Which variant of account open under the Police Salary Package for Superintendent of Police. A) Platinum B) Diamond C) Gold D) Silver 82. Can HUF open Saving Bank account and in the name of? A) Yes, name of the Karta of HUF B) No, only current account name of Firm C) Both the account SB & CA name of the firm D) Yes, in the name of any member of HUF 83. The benefit of additional interest rate for Staff members _____ be offered on Saving Bank accounts standing in the name of HUF even if the Karta of the HUF falls in the Staff category. A) can B) cannot C) SB account not allowed D) no interest 84. Nomination facility will ______on accounts opened in the name of Karta of HUF. A) not allowed B) allowed C) upon his choice D) can't say 85. What is the Gross Monthly Salary for Diamond customer under Corporate Salary Package? A) Between Rs.5,000/- and Rs.20,000/- B) Between Rs.20,000/- and Rs.50,000/- C) Between Rs.50,000/- and Rs.100,000/- D) Between Rs.1,00,000/- and Rs.2,00,000/- 87 86. What is coverage amount for silver variant customer under CSP category if Additional Air Accident Insurance (Death) cover (only where Air Ticket has been purchased using State Bank Debit Card) A) Rs.5 lakhs B) Rs.15 lakhs C) Rs.25 lakhs D) NA 87. What is the Personal Accident Insurance (Death) cover for Primary Salary Account holders, under Diamond variant of CSP A) Rs.1 lakh B) Rs.5 lakh C) Rs.10 lakh D) Rs.15 lakh 88. What is the withdrawal limit in ATM for Platinum variant under CSP category. A) Rs. 40,000/- B) Rs.50,000/- C) Rs.75,000/- D) Rs.1,00,000/- 89. Which of the following accounts are exempted from maintenance of MAB in savings account? A) PKPU accounts B) Pensioners C) Minor (primary account holder D) All of the above 90. For BSBDA -small accounts initial submission period for valid KYC documents is A) 12 mths B) 24mths C) 36 mths D) 48 mths 91. The deposit are accepted from______to _____ under Pradhan Mantri Garib Kalyan Deposit Scheme (PMGKDS). A) 1st Dec 2016, 31st March 2017 B) 1st Jan2017, 31st Mar 2017 C) 17Dec 2016, 31st Mar 2017 D) 17 Dec 2016, 30th apr 2017 92. Western Union and MoneyGram inward remittance services are covered under ______of Reserve Bank of India A) MTSS B) ABMT C) both D) none of these 93. Western Union Remittances can also be received through the ______mode for INB customers having transaction rights. A) MTSS B) ABMT C) both D) none of these 94. What is the Maximum cash amount can be paid out to the receiver under Western Union Remittances scheme. A) Rs.10,000/- B) Rs.20,000/- C) Rs.49,900/- D) Rs.50,000/- 95. Tie up with TCIL for MoneyGram inward remittance business in India is discontinued from A) 31st Mar 2017 B) 17 Dec 2016 C) 1st Jan 2017 D) 31st Dec 2016 96. Can Western Union Remittances scheme used 24 x 7. A) yes B) no C) can't say D) none of these 97. The package for Senior Citizens will be branded as______(like as Health Planner, Investment planning, Career advisory etc) A) SBI Sanjeevani B) SBI Help age C) SBI Help D) none of these 88 98. Periodicity of interest payment for all Savings Bank accounts at ______intervals. A) Yearly B) Half yearly C) Quarterly D) Monthly 99. ______day as the Taxpayers' Day as advised by the Directorate General of Taxpayer and Services, Central Board of Excise & Customs (CBEC). A) Monday B) Wednesday C) Friday D) Saturday 100. SB accounts can be opened in name of A) Khadi and Village Industries Boards B) Agriculture Produce Market Committees. C) Primary Co-operative Credit Society which is being financed by the Bank. (PACS) D) All of the above. 101. What is the average monthly balance in Sahaj Account? A) Rs. 1000/- B) Rs. 2000/- C) Rs. 5000/- D) No restriction 102. What is the Drawings per cheque is limited in Sahaj Account. A) Rs. 10000/- B) Rs.15000/- C) Rs. 20000/- D) No restriction 103. Is cash withdrawal is permitted at the cash counter of the Branch in Sahaj Account . A) Yes B) NoC) Bo th D) Can't say 104. What is the maximum time period for opening a TDR account for benefit of girl child under government benefit scheme. A) 5 years B) 10 years C) 12 years D) 18 years 105. Minors who can adhere to uniform signature and are not less than ten years old can open accounts in their single name and maintain therein a maximum balance of Rs. ______. A) 1,00,000/- B) 5,00,000/- C) 10,00,000/- D) 20,00,000/- 106. Cash deposits for less than ______will not be accepted in account. A) Rs. 10/- B) Rs. 50/- C) Rs. 100/- D) No such restriction 107. What is the minimum time period for opening a term deposit account. A) 1 day B) 7 days C) 15 days D) 30days 108. What is the minimum amount required for opening a term deposit account. A) Rs. 1000/- B) Rs. 1500/- C) Rs. 2000/- D) No minimum 109. What is the minimum time period for opening a Special term deposit account. A) 7 day B) 30 days C) 3 months D) 6 months 110. What is the minimum time period for opening a recurring deposit account. A) 7 day B) 30 days C) 6 months D) 12 months 89 111. What is the minimum time period for opening a Tax saving deposit account. a) 12 months B) 36 months C) 60 months D) 120 months 112. What is the minimum deposit for opening a Tax saving deposit account. A) Rs. 1000/- B) Rs. 1500/- C) Rs. 2000/- D) No minimum 113. A customer can submit 15G/15 H Form at______A) Home branch B) Non home branch C) Any Branch D) No Branch. 114. 15 G/H forms are to be submitted at the time of - A) Change of every financial year B) Issue of new term deposits C) Renewal of existing term deposits D) All of the above 115. The periodicity for issuing Form 16A to customers is ______A) Monthly B) Quarterly C) Half yearly D) Yearly 116. The benefit of additional interest rate for Senior Citizens ______be offered on Term Deposits standing in the name of HUF, if Karta is a Senior Citizen. A) Can B) Can't C) May D) Don't know 117. What is the Specified time period for reinvestment Purchase of One Residential House situated in India from the date of transfer (w.e.f. The assessment year 2015-16). A) 1 yr B) 2 yrs C) 3 yrs D) None of these 118. What is the Specified time period for Construction of One Residential House situated in India from the date of transfer (w.e.f. The assessment year 2015-16). A) 1 yr B) 2 yrs C) 3 yrs D) None of these 119. Investment of Sale proceeds of Capital Assets for exemption from Capital Gains Tax under provisions of Sec ______of Income Tax Act A)50 B)52 C)53 D)54 120. The Sovereign Gold Bond (SGB) bear interest at the rate of ______per cent (fixed rate) per annum on the amount of initial investment. A) 2.5 B) 2.75 C) 5 D) 6 121. Is TDS applicable in The Sovereign Gold Bond (SGB) A) Yes B) NoC) Bo th D) Can't say 122. Maximum tenure under SBI Tax savings scheme is A) 5 B) 8 C) 10 D) 12

90 123. The Reserve Bank of India acts as the banker to the Central government in terms of Sections 20 and 21 of the ______A) RBI Act B) BR Act C) Central Govt. Act D) NI Act 124. Tax is deducted when the total interest paid/accrued on Term Deposits including on Recurring Deposits during a year exceeds ______in a financial year. A) Rs. 5000/- B) Rs. 10000/- C) Rs 20000/- D) Rs 50000/- 125. Maximum deposit in case of Capgain TDR is A) Rs. 15,00,000/- B) Rs. 20,00,000/- C) Rs. 10,00,000/- D) No Limit 126. Maximum Cash withdrawal at single instance from Capgain SB account is A) Rs. 10000/- B) Rs. 25000/- C) Rs. 50000/- D) Rs. 100000/- 127. Nomination in Capgain account can be done up to______nominees. A)1 B)2 C)3 D)Nil 128. Withdrawal from Capgain SB account to be done using ______A) Form A B) Form C C) Form G D) Form H 129. Who can open Capgain account from the following. A) Resident Individuals B) HUF C) Sole proprietorship firm D) All 130. Loan facility is available in A) Taxgain scheme B) Flexi deposit Scheme C) Capgain scheme D) All 131. Tenure of deposit under Annuity Scheme is A) 36 Mths B) 60 mths C) 84 mths D) All 132. Minimum amount of monthly annuity for specific period in Annuity deposit scheme is____ A) Rs. 1000/- B) Rs. 2000/- C) Rs. 2500/- D) Rs. 3000/- 133. Minimum amount to be deposited in Flexi account per financial year is _____ A) Rs 5000/- B) Rs 10000/- C) Rs 20000/- D) Rs 50000/- 134. In case of Annuity deposit scheme Premature closure facility is______A) Available B) Not Available C) Available in case of death of depositor D) Can't say. 135. Minimum Initial deposit in case of Tiny RD account in cash is A) Rs10/- B) Rs 20/- C) Rs 50/- D) Rs 100/- 136. Holiday savings account can be opened through A) Branch only B) INB only C) Either Branch or INB D) Both Branch & INB 137. No of Installments in case of Holiday savings account is A)10 B)36 C)12 D)24

91 138. The minimum amount under Non callable Term deposit is Rs. ______A) 0.50Lacs B) 5 lacs C) 50 lacs D) 1 crore 139. How many times PPF can be extended after completion of 15 years original block. A) once B) twice C) five D) no restrictions 140. Withdrawals in PPF Account ______of the balance in the account as at the end of the 4th financial year can be withdrawn in the 6th year. A) 25% B) 50% C) 75% D) not allowed 141. How many nomination can be made in PPF Account. A) one B) two C) five D) more than one 142. How many PPF Account an individual can open in his/her name A) one B) two C) five D) more than one 143. Payment of penalty of Rs. ______per year along with minimum specified amount per year. A) Rs. 10/- B) Rs. 50/- C) Rs. 100/- D) no penalty 144. Premature closure of PPF Account shall be allowed only after the account has completed ______years A) five financial B) ten financial C) fifteen financial D) not allowed 145. Premature closure of PPF Account shall be subject to deduction of such amount which shall be equivalent to______% less interest on the interest rates as applicable from time to time in the account from the date of opening of the account till the date of such premature closure A) 0.50% B) 1% C) 2% D) no penalty, it is a Govt Deposit 146. What is the maximum no of account can be open under Sukanya Samriddhi Yojana for a individual. A) One girl children B) Two girl children C) Three girl children (in case of twins) D) No restriction 147. What is the maximum amount can be deposited in Sukanya Samriddhi Yojana per year A) Rs. 1000/- B) Rs. 5000/- C) Rs. 1,00,000/- D) 1,50,000/- 148. What is the tenure of the Deposit from the date of opening of the Sukanya Samriddhi account A) 14 years B) 18 years C) 21 years D) none of these 149. What is the maximum period upto which deposits can be made from the date of opening of the Sukanya Samriddhi account A) 14 years B) 18 years C) 21 years d) none of these

92 150. In which circumstance premature Closure can be allowed in Sukanya Samriddhi account. A) Death of the depositor B) Medical support in life threatening diseases C) Account holder becomes a NRI D) All 151. A pre-mature amount of up to 50% is allowed for withdrawal after the account holder turns 18 year for the requirement of A) Marriage B) Higher education C) Both D) Not allowed 152. What is the Maximum entry age limit for girl child in opening of Sukanya Samriddhi account. A) 1 year B) 10 years or less C) 18 years or more D) No age bar 153. What is the minimum age for opening a PPF account for an individual. A) 1 year B) 10 years or less C) 18 years or more D) No age bar 154. How many times deposits are allowed in Sukanya Samriddhi account per financial year. A) once B) 12 C) 14 D) Nosuch restriction 155. In PPF account loan facility is available from ______years A) 1st year till 5th year B) 2nd year till 6th year C) 3rd year till 6th year D) No loan 156. In Sukanya Samriddhi account withdrawal is allowed after the girl attains______years of age or passed 10th standard which ever is earlier. A) 15 B) 18 C) 21 D) Not allowed 157. Can we continue investing after maturity in Sukanya Samriddhi account and interest will receive. A) Yes B) NoC) bo th D) can't say 158. Can nomination facility available in Sukanya Samriddhi account. A) Yes B) NoC) bo th D) can't say 159. What is the age limit of opening Senior Citizens Savings Scheme, the retired personnel of Defence Services (excluding civilian Defence employees) A) 55 years B) 55-60 years C) 60 years and above D) No age limit 160. Who are not eligible to open an account under Senior Citizens Savings Scheme? A) NRIs B) Hindu Undivided Family C)PIOs D)All 93 161. What is the Maximum deposit in Senior Citizens Savings Scheme A) Rs. 1.50 lacs B) Rs. 5 lacs C) Rs. 10 lacs D) 15 lacs 162. The depositor may extend the Senior Citizens Savings Scheme for a further period of ______years after the maturity period of five years. A)1 B)2 C)3 D)5 163. Is TDS applicable in Senior Citizens Savings Scheme? A) Yes B) NoC) bo th D) can't say 164. In joint name of spouse, how much deposit can kept in Senior Citizens Savings Scheme, if the spouse is also a senior citizen. A) Rs. 5 lacs B) Rs. 10 lacs C) Rs. 15 lacs D) 30 lacs 165. In case the Senior Citizens Savings Scheme account is closed on or after the expiry of two years from the date of opening of the account, an amount equal to ______percent of the deposit shall be deducted and balance paid to the depositor. A) 1 B) 2 C) 3 D) No charge 166. In the case of Family pension children suffering from mental/physical disability rendering him/her unable to earn a living, the family pension will be paid even beyond the age of ____ years A) 18 B) 20 C) 25 D) No pension 167. In the event of death of both father and mother who were govt. employees, minor children will be eligible to draw both the family pensions subject to a total of______provided both the employees were governed by family pension scheme. A) Rs. 5,000/-p.m. B) Rs. 9,000/-p.m C) Rs. 10,000/-p.m D) no pension. 168. In case the Senior Citizens Savings Scheme account is closed on or after the expiry of one years from the date of opening of the account but before expiry of two year, an amount equal to ______percent of the deposit shall be deducted and balance paid to the depositor. A) 1 B) 1.5 C) 2 D) 3 169. Core Banking Solution of RBI for govt transaction. A) e-Khajane B) e-Kuber C) GePG D) None of these 170. Any type of fees /funds like university/ college / School fee, competitive examination fee, funds from dealers/sub dealers/sales outlets etc can be collected through ______at any of our Branches. A) Power pack B) Power jyoti C) Power base D) none 171. Nomination in Senior Citizen Savings Scheme can be made in favor of ______nominees. A) 1 B) 2 C) 3 D) More Than One

94 172. What is the transaction charge in Power jyoti account per transaction ? A) Rs.10 B) Rs. 25 C) Rs. 50 D) Rs. 60 173. What is the penalty for closing account after 14 days within 12 months in power jyoti account (in Rsplus ST)? A) Rs. 250/- B) Rs. 500/- C) Rs. 1000/- D) Rs. 1500/- 174. What is minimum balance required for opening PoS current Account (in Rs)? A) ZeroB) 1,000/- C) 5,000/- D) 10,000/- 175. What is the penalty for closing account within 14 days of opening of account in PoS current account ? A) Rs. 250/- B) Rs. 500/- C) Rs. 1000/- D) Nil 176. What is the penalty for non maintenance of average monthly balance in PoS current account ? A) Rs. 250/- B) Rs. 500/- C) Rs. 1000/- D) Rs. 1500/- 177. Tiny account can't open with A) CSP B) Branch C) BC D)BF 178. What is the maximum balance in Tiny account (in Rs) A) Rs. 25000/- B) Rs. 50000/- C) Rs. 100000/- D) No restriction 179. What is the Daily Cash withdrawal/ cash deposit limit at the CSP of Business Correspondent will not exceed ______in Tiny account. (in Rs) A) 1,000/- B) 5,000/- C) 10,000/- D) No restriction 180. What is the minimum balance should be kept in small account (in Rs). A) 100 B) 500 C) 1000 D) NIL 181. What is the entry age for opening of Pehla Kadam account. A) Minor of any age B) above 10years C) no age bar D) none 182. What is the entry age for opening of Pehli Udaan account. a) Minor of any age B) above 10years C) no age bar D) none 183. What is the cap on balance in Pehla Kadam account (Rs in lacs) A)1 B)2 C)3 D)5 184. What is the mode of operation in Pehli Udaan account. A) Jointly with the Parent B) Singly by Parent C) Singly operated self D) None 185. What is the withdrawal limit in ATM cum-Debit Card /POS limit in Pehla Kadam account (in Rs) A) 1,000/- B) 5,000/- C) 10,000/- D) No restriction 95 186. What is the Per day transaction limit with viewing rights and limited transaction right like - Bill payment, Top ups, IMPS Pehli Udaan account. (in Rs) A) 1,000/- B) 2,000/- C) 3,000/- D) No restriction 187. Is Overdraft against Fixed deposits is allowed in Pehla Kadam account. A) Yes B) NoC) Bo th D) Can't say 188. What is the eligible criteria for SB-TINY-OD A) SB Tiny Smart Card holder for last 6 months and satisfactory transactions in the SB account. B) Routing all his income through the account C) Age of the applicant max. - 60 Yrs D) All 189. APY can be opened by A) All citizen of the country B) Organised Sector C) Unorganised Sector D) None 190. What is the entry age for APY A) 18-60 B) 18-50 C) 18-40 D) 18-70 191. What is the minimum guaranteed pension in APY A) 1000 B) 2000 C) 5000 D) None 192. What is the Penalty (in Rs)on default of subscription in APY (every Rs 100/-) A)1 B)2 C)5 D)Nil 193. In APY If the subscriber dies before the age of 60 years, his/her spouse would be given an option to A) Continue contributing to APY account of the subscriber which can be maintained in the spouse's name, for the remaining vesting period, till the original subscriber would have attained the age of 60 years. B) Withdraw the amount lying in the pension account. C) Either A or B D) Both A & B 194. What is the insurance cover in PMJJBY A) Rs 1.00 lacs B) Rs 2.00 lacs C) Rs 5.00 lacs D) none 195. What is the age for PMJJBY Scheme. A) 18-60 B) 18-50 C) 18-40 D) 18-70 196. What is the premium amount for PMJJBY A) Rs 100/- B) Rs 200/- C) Rs 300/- D) Rs 330/- 197. What is the age for PMSBY Scheme. A) 18-60 B) 18-50 C) 18-40 D) 18-70

96 198. What is the premium amount for PMSBY A) Rs 10/- B) Rs 12/- C) Rs 15/- D) Rs 20/- 199. What is the Sum Insured (Rs. In lakhs) in case of death in PMSBY. A) Rs 1.00 lacs B) Rs 2.00 lacs C) Rs 5.00 lacs D) none 200. What is the Sum Insured (Rs. In lakhs) in case of Total and irrecoverable loss of both eyes or loss of use of both hands or feet or loss of sight of one eye and loss of use of hand or foot in PMSBY. A) Rs 1.00 lacs B) Rs 2.00 lacs C) Rs 5.00 lacs D) none ***

ANSWERS TO P SEGMENT DEPOSIT

1B2B3D4B5B6B7D8C9C10B 11B 12B 13 D 14C 15 D 16 C 17 D 18 D 19B 20C 21C 22B 23 D 24B 25 C 26 D 27 B 28 D 29C 30D 31D 32D 33 D 34A 35 C 36 B 37 B 38 B 39C 40C 41D 42D 43 A 44C 45 A 46 D 47 C 48 A 49A 50D 51A 52B 53 B 54D 55 D 56 D 57 B 58 B 59D 60B 61D 62B 63 A 64B 65 D 66 C 67 D 68 A 69A 70C 71D 72C 73 B 74A 75 D 76 D 77 C 78 C 79B 80C 81B 82A 83 B 84A 85 C 86 D 87 B 88 D 89D 90B 91D 92A 93 B 94D 95 C 96 A 97 A 98 C 99B 100D 101A 102B 103B 104D 105C 106 A 107 B 108 A 109D 110D 111C 112A 113 C 114D 115 B 116 B 117 B 118 C 119D 120A 121B 122C 123B 124B 125D 126 B 127 C 128 B 129D 130B 131D 132A 133A 134C 135 A 136 B 137 C 138 D 139D 140B 141D 142A 143B 144A 145B 146 C 147 D 148 C 149A 150D 151C 152B 153B 154D 155 C 156 C 157 B 158 B 159D 160D 161D 162C 163A 164D 165A 166 C 167 B 168 B 169B 170B 171D 172D 173C 174A 175 D 176 B 177 B 178 B 179C 180D 181A 182B 183D 184C 185B 186 B 187 B 188 D 189A 190C 191A 192A 193B 194B 195B 196 D 197 D 198 B 199B 200B

97 PER SEGMENT ADVANCES

1) SBI Privilege Home Loan is for employees of ______. a) Defense Personnel belonging to Army, Navy and Air force. b) Central / State Government c) Both of them d) None of them 2) SBI Shaurya Home Loan is for employees of ______. a) PSUs b) Central / State Government c) Defense Personnel belonging to Army, Navy and Air force. d) All of them 3) Privilege & Shaurya home loan should be fully repaid by ____ yrs. a)60 b)65 c)75 d)70 4) Minimum loan amount for Privilege & Shaurya home loan is Rs. ____ lacs a)2 b)5 c)10 d)15 5) Home loan may be sanctioned for reimbursement of investment made by the borrower from own resources during the preceding ______months. a)6 b)9 c)12 d)18 6) Under Loyalty Car Loan scheme, loan may be sanctioned upto ______% of on-road price of the vehicle. a)80 b)85 c)90 d)100 7) Minimum age for home loan eligibility is ______years. a) 21 b) 18 c) 20 d) no such limit 8) In home loan, in case of a customer, whose annual income is above Rs.8,00,000/- and within Rs.10,00,000/-, the eligible EMI/NMI ratio has been kept at ______. a) 35% b) 45% c) 60% d) 65% 9) Loan to value ratio under Home loan for loan up to Rs 30 lacs is______. a) 80% b) 90% c) 75% d) 60% 10) Loan to value ratio under Home loan for loan above Rs.30 lacs and upto Rs. 75 lacs is______. a) 80% b) 90% c) 75% d) 60% 11) In Home loan, eligible EMI/NMI ratio for a loan with net annual income of above Rs.10 lacs is ______%. a)30 b)40 c)55 d)70 98 12) Maximum loan amount under SBI Pension Loan to CMPF Pensioners is Rs. ____ lacs. a) 1 b) 3 c) 5 d) 7 13) Minimum amount of loan that can be sanctioned under NRI housing loan is Rs. ____ lacs. a) 2 b) 1 c) 5 d) 3 14) For sanction of SBI Home Top Up loan minimum Net Annual Income of the existing standard Housing Loan borrower will be Rs. ______lacs. a) 1.00 b) 2.00 c) 3.00 d) 5.00 15) Maximum amount of loan under SBI Home Top Up loan can be sanctioned is Rs.______a) 50 lacs b) 5 cr c) 2 cr d) 1cr 16) In principle approval given to prospective Home loan borrowers is valid up to ______from the date of issue. a) 3 months b) 30 days c) 6 months d) 15 days 17) Maximum loan amount under SBI realty is Rs. ______crore. a) 2 b) 4 c) 5 d) 15 18) No. of Co-Borrowers in case of a regular Housing Loan is restricted to maximum ______including spouse/children/parents/siblings. a) 2 b) 3 c) 4 d) 5 19) EMI reset in case of Housing loans can be permitted if the interest rate reduction is of ______% or more compared to the rate prevailing at the time of sanction of the loan. a) 2 b) 1 c) 0.5 d) not permitted 20) EMI reset in case of Housing loans can be permitted in the event of downward revision in interest rate if the original housing loan was Rs. ______a) 3 lacs or more b) 5 lacs or more c) 7.5 lacs or more d) 10 lacs or more 21) The periodicity of inspection of standard and NPA Housing loan a/cs ______and _____ respectively. a) 3 years and Half yearly b) 2 years and Half yearly c) 3 years and Quarterly d) 2 years and Quarterly 22) Under housing loan what is the maximum loan amount for repair & renovation? a) 8 lakh b) 15 lakh c) 20 lakh d) 10lakh 23) Maximum permissible moratorium period for more than 21 floors is______months. a)18 b)24 c)30 d)36 24) Maximum processing fee in case of Housing Loan is Rs. ______a) 10,000 b) 6,500 c) 15,000 d) No processing fee 99 25) Individual home loans can be availed at ______. a) Place of work b) Place of construction c) a or b d) None 26) Advance upto Rs ______lacs in other centres and upto Rs___lacs in metropolis , granted for repair of houses is treated as priority sector. a) 1 & 2 b) 2 & 4 c) 2 & 5 d) None 27) Under Housing Loan Scheme, when the income of spouse/children/parents/sibling is clubbed with the borrower for arriving maximum loan amount subject to they should stand as: a) Co-borrower if the property held in joint name. b) Guarantor if the property held in the name of borrower only. c) Both a & b d) There is no such requirement. 28) The maximum permissible loan under Home Loan Scheme for furnishing and consumer durable is ______. a) 10 % of the project cost or Rs. 20 lacs whichever is less. b) 20% of the project cost or Rs. 30 lacs whichever is less. c) 10 % of the project cost or Rs. 25 lacs whichever is less. d) 10 % of the project cost or Rs. 40 lacs whichever is less. 29) Under Loyalty Car Loan scheme extension of equitable mortgage is not required for car loans upto Rs ______Lacs. a) 3 b) 4 c) 10 d) 6 30) For securing Education loan which of the following document is mandatory for both the student and parent/guardian. a) b) PAN card c) Passport d) Voter ID 31) Repayment period in case of housing loan should not exceed______years including moratorium period. a)25 b)15 c)20 d)30 32) For a prospective Home loan borrower the EMI/NMI ratio of the borrower with Net Annual Income of above Rs. 3 lacs to Rs. 5 lacs is ______. a) 40% b) 50% c) 55% d) 65% 33) The revised EMI/NMI ratio in Home loan with net annual income of above Rs.5 lacs and upto Rs.8 lacs is ______, a) 40% b) 50% c) 55% d) 60% 34) Maximum age at the time of sanction of loan under SBI Pension Loan to CMPF Pensioners is ______Years. a)60 b)70 c)75 d)65

100 35) The sanction of home loan will be valid for ______months from the date of sanction. a) 3 b) 6 c) 9 d) 12 36) The Maximum loan amount under SBI CAR LOAN LITE is ______a) 4 b) 5 c) 6 d) 10 37) Both Existing / Prospective customers having minimum balance of Rs.______in their SB/ CA may be considered for SBI MAXGAIN home loan. a) 50000 b) 25000 c) 5000 d) 10000 38) The maximum loan amount for repairs / renovation in NRI home loan should be normally limited to Rs. ______lacs. a)20 b)10 c)5 d)7 39) What is the minimum age requirement under Housing loan scheme for NRI ? a) 18 years b) 21 years c) 20 years d) 25 years 40) No loan will be given for CIBIL score below ______under SBI CAR LOAN LITE a) 650 b) 700 c) 750 d) 800 41) One of the eligibility criteria for NRIs to obtain housing loans is that persons should have permanent jobs for _____ (period) in reputed companies/ organisations/govt. departments. a) More than 6 months b) 1 year c) 2 years d) 3 years 42) The minimum margin under SBI CAR LOAN LITE is a)10 b)15 c)20 d)25 43) SBI Realty loan is repayable in a maximum of ______months commencing from the month following the month of disbursement of the loan. a)120 b)180 c)84 d)96 44) Ceiling on SBI MaxGain Home Loan is enhanced from Rs.0.5 Cr to____cr. a) 1.0 b) No max. limit c) 1.5 d) 2.0 45) To avail the benefit of SBI Maxgain Housing loan scheme the minimum loan amount should be Rs ______. a) 10,00,000 b) 4,00,000 c) 20,00,000 d) 6,00,000 46) Cheque book and Internet Banking facility shall be provided to the SBI Maxgain housing loan borrower ______. a) At the time of opening the A/C b) On completion of the house c) After full disbursement of loan d) 06 months after the sanction of loan 47) Under Pradhan Mantri Awas Yojana for LIG customer credit linked subsidy scheme, credit linked subsidy will be available for loan amount upto Rs. ____ lacs. a) 3 b) 6 c) 9 d) 12

101 48) What is the maximum time period stipulated for construction of house after availment of loan under SBI Realty? a) 24 months b) 36 months c) 18 months d) 60 months 49) No prior administrative clearance is required for granting loans for purchase of old houses which are up to _____ years old. a)5 b)10 c)3 d)15 50) Direct housing finance of upto Rs.______lacs are treated as priority sector lending in metro areas. a)15 b)10 c)20 d)28 51) In Auto loan, for borrowers having Home loan and net annual income is upto Rs.5 Lakhs permissible EMI/NMI Ratio is ______. a) 60% b) 65% c) 55% d) 50% 52) In Auto loan, for borrowers having Home loan and net annual income is above Rs.5 Lakhs and upto Rs.10 Lakhs permissible EMI/NMI Ratio is ______. a) 50% b) 55% c) 65% d) 60% 53) In Auto loan, for borrowers having Home loan and net annual income is above Rs.10 Lakhs permissible EMI/NMI Ratio is ______. a) 50% b) 70% c) 60% d) 65% 54) NMI for availing SBI Two-Wheeler Loan is Rs. ______. a) 5000/- b) Rs. 12,500/- c) 7500/- d) 10000/- 55) Maximum loan amount under Xpress Elite is Rs. ______. a) 5,00,000 b) 10,00,000 c) 15,00,000 d) 20,00,000 56) For availing car loan under Loyalty Car Loan scheme minimum Net Annual Income of the borrower should be Rs ______lacs. a) 1 b) 3 c) 4 d) 2 57) Minimum NAI under SBI Car Loan LITE scheme is Rs.____ lacs. a) 100000 b) 200000 c) 250000 d) 300000 58) Under SBI Scholar Loan Scheme, for loan amount above Rs. 4 Lacs & upto Rs.7.5 Lacs margin is ______. a) nil b) 10% c) 7.5% d) 5% 59) Under Xpress Credit - IT Employees, net monthly income of the employee should be Rs.______a) 25000 b) 10000 c) 15000 d) 20000 60) The margin on loan under Tribal plus for repair/ renovation and addition is _____. a) 20% b) 15% c) 25% d) 30%

102 61) The maximum loan that can be availed under Tribal Plus scheme is Rs. ______lacs. a) 1 b) 2 c) 5 d) 10 62) To be eligible for a loan under SBI-Tribal Plus Home loan, the age of the applicant should not be more than______years. a)55 b)60 c)65 d)70 63) Under Tribal Plus, the total repayment period should not exceed ______Years. a)15 b)10 c)18 d)20 64) What is the minimum amount of loan under SBI-Home Top Up loan ? a) Rs. 2,00,000/- b) Rs. 15,000/- c) Rs. 20,000/- d) Rs. 10,000/- 65) What is the maximum loan that can be availed under SBI-Home Top Up loan ? a) Rs.10 lacs b) Rs. 20 lacs c) Rs. 5 lacs d) Rs. 5 cr 66) Cost of high value cars is between Rs. ______to Rs. ______. a) 20 lacs, 1 cr b) 10 lacs, 1 cr c) 5 lacs, 1 cr d) 50 lacs , 1 cr 67) It has been decided to raise the upper cap under loans against the security of Gold Ornaments to Rs.______lacs. a) 2.5 b) 2 c) 5 d) 20 68) Under Xpress Credit - IT Employees, loan amount will be repaid in a maximum of ______months. a)60 b)48 c)36 d)24 69) Under Loan Against Mutual Fund Units (EQUITY/ HYBRID / ETF/ DEBT /FMP), maximum limit for loan against Debt & FMP increased to Rs. ______Cr. a) 1 b) 5 c) 3 d) 7 70) Maximum repayment stipulated in case of loans sanctioned against security of gold ornaments is ______months. a)60 b)48 c)24 d)36 71) Minimum age for availing gold loan is ______yrs. a)18 b)25 c)21 d)N.A. 72) Under Xpress Elite, minimum Gross Monthly Income (GMI) of the employee should be Rs. ______. a) 1,00,000 b) 75,000 c) 50,000 d) 25,000 73) Cost of super luxury cars is above Rs.______. a) 1 cr b) 50 lacs c) 75 lacs d) 2 cr 74) What is the minimum margin stipulated under SBI Two-wheeler loan scheme? a) 5% b) 20% c) 15% d) 25%

103 75) What is the minimum NMI stipulated for purchase of mopeds and battery operated two wheelers? a) Rs.2,500 b) Rs.3,500 c) Rs.4,500 d) Rs.5,000 76) Under Xpress Elite, minimum loan amount is Rs. ______. a) 1,00,000 b) 3,00,000 c) 5,00,000 d) 2,00,000 77) Under SBI CAR LOAN LITE Maximum repayment period is ______a) 3-5 b) 3-7 c) 5-7 d) 7 78) What is the maximum amount of loan that can be granted under SBI Loan to Pensioners ? a) Rs. 25,000/- b) Rs. 14,00,000/- c) Rs. 75,000/- d) Rs. 80,000/- 79) Quantum of loan under SBI Loan to Pensioners is ______times monthly pension of the applicant. a)3 b)6 c)18 d)24 80) What is the repayment period stipulated for SBI Loan to Pensioners if the age of the pensioner at the time of sanction of loan is 72-74 years? a) 12 EMI b) 24 EMI c) 48 EMI d) 36 EMI 81) Jai Jawan Pension Loan is granted as____facility. a) Demand Loan b) Term Loan c) Overdraft d) D.L. Or T.L 82) What it is the maximum loan amount that can be given to family pensioners under SBI Loan to Pensioner scheme ? a) Rs 75,000/- b) Rs 5,00,000/- c) Rs 40,000/- d) Rs 25,000/- 83) The maximum age limit to avail family pensioner loan under SBI Loan to Pensioner scheme is ______years. a)70 b)76 c)60 d)55 84) For availing car loan under SBI CAR LOAN LITE scheme minimum EMI/NMI of the up to 10 lakhs is ______a)50 b)55 c)60 d)65 85) The maximum eligible loan amount under Jai Jawan Pension Loan Scheme is______a) 36 times net monthly pension subject to maximum Rs 1.5 lacs b) 36 times net monthly pension subject to maximum Rs 14.00 lacs c) 60 times net monthly pension subject to maximum Rs 3.0 lacs d) 24times net monthly pension subject to maximum Rs 1.0 lacs 86) Maximum Loan Amount under SBI Privilege Home Loan & SBI Shaurya Home Loan is Rs.______Crores. a)25 b)50 c)10 d)5

104 87) Minimum loan term under SBI Privilege Home Loan & SBI Shaurya Home Loan is ______months. a) 120 b) 180 c) 60 d) 240 88) Under SBI Global ed-vantage minimum loan amount is Rs. _____ lacs. a)10 b)15 c)20 d)25 89) Under SBI Global ed-vantage maximum loan amount is Rs. ___ Cr. a) 0.5 b) 1.5 c) 1 d) 2 90) Maximum loan amount for purchase of super luxury imported cars is 85% of the ______price of the vehicle. a) ex-show room b) on road price c) either a or b d) both a or b 91) Margin for availing SBI Global ed-vantage is _____%. a)5 b)15 c)20 d)10 92) Under Gold Loan-Bullet Repayment, maximum repayment period is _____ months. a)36 b)12 c)24 d)60 93) SBI FlexiPay Home Loan is for salaried applicants with minimum ____ year experience. a) 1 b) 3 c) 5 d) 2 94) Under SBI FlexiPay Home Loan minimum age is __ years & maximum age is ___ years. a) 18, 30 b) 18, 35 c) 21, 40 d) 21, 45 95) For Auto loan amount above Rs.5 lac, CIRs of ___ CICs are required. a) 1 b) 2 c) 3 d) 4 96) Maximum repayment period for certified pre-owned cars is _____ yrs. a) 5 b) 7 c) 6 d) 8 97) Under SBI Student Loan, if full interest is paid during the moratorium period ______% concession in interest is allowed. a) 1 b) 0.5 c) 2 d) 1.5 98) Under SBI Student Loan Scheme, the maximum loan for education in India can be given up to Rs. ______lacs. a) 5 b) 10 c) 20 d) 7.5 99) Under SBI Student Loan Scheme, the maximum amount of loan for studies in abroad is Rs. ______lacs. a)10 b)30 c)20 d)50 100) Under SBI Student Loan Scheme, for loans upto Rs 4 lacs, margin stipulated is_____%. a) 5 b) Nil c) 10 d) 15 101) Under SBI Student Loan Scheme for loans above Rs 4 lacs granted for studies in India, margin stipulated is ______. a) 15% b) 5% c) 10% d) 25%

105 102) Under SBI Student Loan Scheme for loans above Rs 4 lacs granted for studies abroad margin stipulated is ______. a) 5% b) 20% c) 10% d) 15% 103) Under the SBI Student Loan Scheme, the security taken for loans upto Rs 7.5 lacs is ____ a) Nil b) 50% c) 25% d) 100% 104) Minimum income for certified pre-owned cars is ______lacs. a) 2 b) 3 c) 4 d) 1 105) Minimum loan amount for certified pre-owned car loan is ______lacs. a) 1 b) 2 c) 3 d) 4 106) SBI Student Loan upto 7.5 lakh for studies in India is repayable within ______years after the repayment holiday. a)5 b)15 c)7 d)10 107) What is the maximum loan amount under SBI Scholar loan ? a) 20 lakh b) 15 lakh c) 30 lakh d) 35 lakh 108) An interest rate concession of ______is given under SBI Scholar loan to girl students. a) 0.25% b) 0.50% c) 1.00% d) No concession 109) As per RBI guidelines Education Loans up to Rs___lacs for studies in India and up to Rs._____lacs for studies abroad are reckoned under priotity sector. a) 7.5 & 15 b) 10 & 15 c) 10 & 20 d) No ceiling 110) Maximum loan amount for certified pre-owned car loan is ______lacs. a)5 b)10 c)15 d)20 111) Loan for Pilot Training Courses are covered in ______. a) SBI Career Loan Scheme b) SBI Student Loan Scheme c) SBI Scholar Loan Scheme d) Both a & b 112) Under 'Interest Subsidy for Education Loans for Economically Weaker Sections', interest claims are required to be submitted at _____ intervals. a) monthly b) quarterly c) half yearly d) Yearly 113) The maximum Tenor of the Home Loans eligible for cover under CRGFTLIH is ___ yrs. a)25 b)30 c)15 d)20 114) The Govt. has now formulated a scheme for providing interest on Education Loans during moratorium for technical and professional courses for studies in India under the IBA Model Education Loan Scheme for students from Economically Weaker Sections (EWS) with annual gross parental/family income up to Rs.______lacs per annum from the academic year 2009-10. a) 1.50 b) 2.50 c) 3.50 d) 4.50

106 115) Claim of Interest subsidy on education loan for economically weaker section proposed by Ministry of HRD, Govt. of India shall be routed through______(Nodal Bank). a) State Bank of India b) ICICI Bank c) d) OBC 116) Under SBI FlexiPay Home Loan minimum loan amount is Rs._____ lacs. a)5 b)10 c)20 d)25 117) Under SBI FlexiPay Home Loan maximum loan amount is __ times the loan quantum calculated as per the normal EMI/NMI Ratio method. a) 1 b) 1.2 c) 1.5 d) 2 118) Under SBI FlexiPay Home Loan minimum term is _____ years & maximum term is _____ years. a) 25, 30 b) 15, 30 c) 20, 30 d) 25, 40 119) Under SBI Car Loan Scheme For Salaried & Pensioners, Net Annual Income of applicant and/or co-applicant, if any, together should be Rs. _____ p.a. and above. a) 2,00,000 b) 3,00,000 c) 2,50,000 d) 4,00,000 120) What is minimum NMI under Xpress Credit loan ? a) 6000/- b) 2500/- c) 2000/- d) 5000/- 121) What is the minimum loan amount under Xpress credit term loan facility ? a) 25000/- b) 15000/- c) 10000/- d) 5000/- 122) What is the minimum loan amount under Xpress credit overdraft facility ? a) 10 lacs b) 5 lacs c) 15 lacs d) 20 lacs 123) Eligible Loan amount under Xpress credit scheme has been increased from 18 months NMI, to ______months NMI and maximum Loan from Rs. 10 lacs to Rs. ______lacs. a) 24, 20 b) 24, 12 c) 36, 15 d) 24, 15 124) Margin stipulated for advance against RBI relief Bonds is______. a) 30% b) 50% c) 40% d) 35% 125) Prior administrative clearance from which department should be obtained before sanctioning loans against Demat shares and debentures? a) Product Development and Marketing Department at Corporate Centre b) LHO c) Controlling Office d) RBI 126) What is the maximum amount of loan that can be granted to public against pledge of NSC? a) 75% of face value b) 65%of face value c) 65% of face value+accured interest d) 60% of face value+accured interest 127) What is the maximum amount of loan per IPO, under loan for subscription to IPO? a) 10000/- b) 20000/- c) 25000/- d) 100,000/-

107 128) Loans against demat shares and debentures cannot be sanctioned for a) speculative purposes b) inter-corporate investment c) acquiring controlling interest in companies d) all of these 129) Maximum loan sanctioned against demat shares and debentures is Rs. ______lacs. a)5 b)10 c)20 d)50 130) Maximum repayment period stipulated for loans sanctioned against demat shares and debentures is ______months. a)24 b)36 c)30 d)60 131) What is the maximum loan amount against LIC Policies ? a) 95% of surrender value b) 90% of surrender value c) 75% of surrender value d) 65% of surrender value 132) LIC policies accepted as security are to be entered in the ______. a) Safe-custody register b) Miscellaneous security register c) LIC policies register d) Joint custody register 133) Which salary package account waiver of pre sanction under Car Loan a) DSP b) CSP C) RSP D) PMSP 134) The Maximum loan against property is restricted to ______. a) 24 NMI/ 2 times NAI subject to a maximum of Rs. 50 lacs b) 24 NMI/ 2times NAI subject to a maximum of Rs. 1 crore. c) 75 % of the market value of property, with a ceiling of Rs.50 lacs. d) 60% of the market value of property, with a ceiling of Rs.7.5 crore 135) What is the maximum repayment period for loan against property ? a) 180 months b) 60 months c) 84 months d) 48 months 136) Minimum and maximum loan against property is Rs. ___lacs and Rs. ______crs. a) 10, 75 b) 50, 50 c) 100, 60 d) 10,7.5 137) The maximum age of the applicant under loan against property loan scheme should not exceed ______years. a)50 b)70 c)60 d)80 138) Minimum Net Monthly Income of the applicant under loan against property loan scheme should be Rs. ______a) 5,000 b) 7,000 c) 10,000 d) 25,000 139) For availing super bike loan net annual income should be Rs. ___ lacs a) 6 b) 5 c) 4 d) 3 140) Minimum loan amount for super bike loan is Rs. _____ lacs. a) 3 b) 2 c) 1 d) 4 108 141) SBI Reverse Mortgage Loan is given to a) Senior Citizens of India b) Should have self acquired and self occupied house in India c) For the benefits of the senior citizens who have inadequate income to support themselves. d) All the above. 142) Maximum loan under SBI Reverse Mortgage Loan is ______% of the value of property mortgaged. a)70 b)75 c)80 d)90 143) In case the age of the younger one of the borrowers is between 58 to 68 years,the maximum Tenor of the loan under Reverse Mortgage Loan is ____ years. a)15 b)10 c)5 d)20 144) What is the repayment/settlement of Reverse Mortgage Loan? a) When the last surviving borrower dies. b) When the last surviving borrower opts to sell the home or permanently moves out of the home c) Settlement with accumulated interest by sale proceeds of residential property or prepayment by borrower and his next of kin. d) Any of the above 145) What is the periodicity of valuation/Revaluation of property under Reverse Mortgage Loan? a) 05 years b) Once in 2 years c) Every year d) 03 years after initial valuation. 146) Margin for super bike loan is 15% of ______of the vehicle. a) ex-show room price b) on road price c) either a or b d) both a and b 147) Minimum amount of loan sanctioned under Loan Against Property Scheme is Rs. ______lacs. a) 10 b) 1 c) 3 d) 5 148) Maximum amount of loan sanctioned under loan against property Scheme is Rs. ___ crore. a) 7.50 b) 5.5 c) 5 d) 10 149) Eligibility criteria to cover under Credit Risk Guarantee Fund Trust For Low Income Housing a) Home Loans upto Rs. 5.00 lacs and b) EWS (Annual income upto Rs. 1,00,000/-) categories in Urban Areas or c) LIG (Annual income between Rs.1,00,001/- to Rs.2,00,000/-) categories in Urban Areas d) All of the above 150) Assured Car Loan is for existing customers with unencumbered a) NSC b) LIC policy c) Bonds d) Fixed Deposits 109 151) Minimum loan amount under Assured Car Loan is Rs. ______lacs. a) 1 b) 2 c) 3 d) 5 152) Maximum repayment period for super bike loan is ______years. a) 3 b) 5 c) 7 d) 6 153) What is the minimum margin prescribed under loan for earnest money for allotment of plot/ house/ flat ? a) 15% b) 20% c) 10% d) nil 154) Two months net salary can be given in advance to salary package A/c holders and will be recovered in ______months. a) 3 b) 4 c) 6 d) 7 155) What is the maximum loan granted under used Car Loan a)5 b)10 c)12 d)15 156) What is the amount of Personal Accidental Insurance Cover for CSP, Railway Salary Package (RSP) and State Government Salary Package (SGSP) account holders under Silver Variant? a) 1 lac b) 2 lac c) 3 lac d) 5 lac 157) What is the amount of Personal Accidental Insurance Cover for all Platinum Account Holders with International Platinum Debit Cards? a) 1 lac b) 2 lac c) 3 lac d) 5 lac 158) X-press Credit-Non-Permanent Employees (NPEs) salary account should have been with our Bank for the last ______year. a) one b) two c) three d) five 159) In case of Scholar loan, maximum loan amount can be availed for study in List 'A' category institution is Rs. ______lacs. a) 15 b) 10 c) 7.5 d) 30 160) In case of Scholar loan, maximum loan amount can be availed for study in List 'B' category institution is Rs. ______lacs. a) 15 b) 10 c) 7.5 d) 20 161) Minimum amount of loan can be availed under SBI Home Top Up loan is Rs. ______. a) 25,000 b) 1,00,000 c) 50,000 d) 2,00,000 162) Moratorium period is the period, starting from the date of _____ till specified date, during which repayment of principal and / or interest may not be stipulated. a) First disbursement b) Sanction c) Last disbursement d) None of these. 110 163) In case of Scholar loan, maximum loan amount can be availed for study in List 'C' category institution is Rs. ______lacs. a) 30 b) 10 c) 7.5 d) 20 164) Maximum loan amount under Insta Home Top-Up Loan is Rs. ______lacs. a) 1 b) 3 c) 5 d) 7 165) In case of Scholar loan, maximum loan amount can be availed without collateral security for study in List 'A' category institution is Rs. ______lacs. a)15 b)10 c)20 d)30 166) In case of Scholar loan, maximum loan amount can be availed without collateral security for study in List 'B' category institution is Rs. ______lacs. a) 7.5 b) 10 c) 20 d) 30 167) In case of Scholar loan, maximum loan amount can be availed without collateral security for study in List 'C' category institution is Rs. ______lacs. a) 15 b) 7.5 c) 20 d) 30 168) Maximum tenor stipulated by our Bank due to increase in interest rates under the Home loan Scheme is ______years. a)25 b)30 c)40 d)35 169) Criteria for availing Insta Home Top-Up Loan a) Minimum Home Loan Limit of Rs. 20 lacs with INB facility b) Minimum residual tenure of Home Loan of 5 years c) Satisfactory track record of 3 years or more d) The customer should not have any live Home Top-up Loan e) All of the above 170) What is the Maximum ceiling for loan individual Housing loan scheme for Scheduled Tribe Employee (IHLSSTE) under officer category a) 2000000 b) 2500000 c) 3000000 d) 4000000 171) How Many Years of conformed service require for eligible to avail staff individual Housing Loan a) 1 b) 2 c) 3 d) 5 172) In Jai Jawan Pension loan, the age of the pensioner will not be more than ______years. a)45 b)70 c)76 d)60 173) Maximum loan amount under Hamara Ghar is Rs. ______lacs. a)30 b)50 c)75 d)25 174) New Car Loan under reimbursement purchased by own sources which are not more than ______months old. a) 1 b) 2 c) 3 d) 6

111 175) Maximum Loan amount under used car loan that can be granted would be restricted to______times the NMI of salary classes a)30 b)48 c)60 d)72 176) Maximum periodicity allowed for repayment of gold loans (DL) is ____ months. a)36 b)30 c)24 d)48 177) The maximum amount of loan against gold ornaments that can be sanctioned under personal segment is Rs. ______lacs. a) 3 b) 5 c) 8 d) 20 178) Maximum loan amount under SBI Bridge Home Loan is Rs. ______crs. a) 1 b) 3 c) 2 d) 5 179) Ceiling for furnishings under Home Loans To Non-Salaried Segment is 10% of the cost of the house/flat or Rs. _____ lacs, whichever is lower. a)25 b)50 c)75 d)10 180) Maximum loan amount under Home Loans To Non-Salaried Segment is Rs. ______crs. a)10 b)25 c)50 d)75 181) Minimum loan amount in SBI realty is Rs. ______lacs. a) 1 b) 3 c) 5 d) 7 182) Under Xpress Credit - Non-Permanent Employess (NPEs), maximum repayment period is ______months. a)36 b)12 c)24 d)60 183) Under Xpress Credit-Non-Permanent Employees (NPEs), EMI/NMI ratio should not exceed ______. a) 40% b) 50% c) 60% d) 30% 184) Minimum Net Monthly Income for availing Xpress Credit-Non-Permanent Employees (NPEs) is Rs. ______. a) 5,000/- b) 7,500/- c) 15,000/- d) 10,000/- 185) Under Xpress Credit - IT Employees, maximum repayment period is ______months. a)12 b)24 c)36 d)48 186) Maximum repayment period for Assured Car Loan scheme is ____ months. a) 5-7 b) 3-7 c) 3-5 d) 3-4 187) Maximum repayment period in case of SBI Pension Loan to CMPF Pensioners is ______months. a)36 b)60 c)24 d)48 188) Maximum repayment period for SBI Gold Loan Bullet scheme is ______yrs. a)12 b)24 c)36 d)60 112 189) Minimum loan amount under online loan against shares is Rs. ______. a) 50,000 b) 1,00,000 c) 2,00,000 d) 3,00,000 190) Minimum loan amount under SBI personal liquid gold loan is Rs. ____ . a) 20,000 b) 2 lac c) 3 lac d) 4 lac 191) Maximum repayment period under SBI personal liquid gold loan is ____ months. a)30 b)36 c)12 d)24 192) What is the maximum number of applicants in SBI Car Loan Scheme for New Vehicle? a) 3 b) 2 c) 4 d) 5 193) Under Xpress Credit - IT Employees, maximum loan amount is Rs.______lacs. a)5 b)15 c)10 d)20 194) Maximum loan amount under Xpress Credit Loans for Teachers & Staff of Govt. Aided / Semi-Government Schools is ______months Gross Salary. a)6 b)18 c)12 d)24 195) Maximum loan amount under Xpress Credit Loans For Teachers & Staff of Government Schools who are employees of the State Government is ______times NMI. a)12 b)6 c)18 d)24 196) Under Xpress Elite scheme, EMI/NMI should not exceed ______. a) 50% b) 60% c) 55% d) 45% 197) Under Xpress Elite scheme, maximum loan amount is Rs. ______lacs. a)5 b)20 c)10 d)15 198) How much collateral security is required for availing loan under NRI - Car Loan ? a) Collateral security is waived b) Tangible security to cover at least 35% of the loan amount c) Tangible security to cover at least 50% of the loan amount d) Tangible security to cover at least 100% of the loan amount 199) What is the score range for clear sanction of Car Loan a)71 b)76 c)81 d)86 200) Sanction of Home Loan Validity for ______months a) 1 b) 2 c) 3 d) 4 201) Which state Governement entered into a tie-up with SBI to provide education loans upto Rs. 10 lacs to the children of State Government employees a) Assam b) West Bengal c) Bihar d) Arunchal Pradesh 113 202) What is the minimum Loan amount under SBI SKILL LOAN SCHEME a) 5000 b) 50000 c) 100000 d) 200000 203) What is the maximum age repayment of Assured Car Loan a) 70 b) 75 c) 60 d) Noage stipulation 204) What is the Margin under LOAN AGAINST MUTUAL FUND UNITS (EQUITY/ HYBRID / ETF) a)25 b)30 c)40 d)50 205) What is the Margin under LOAN AGAINST MUTUAL FUND UNITS Debt/ FMP MF a)10 b)15 c)20 d)25 *** ANSWERS TO P SEGMENT ADVANCES

1 (b)2 (c) 3 (c)4 (c) 5 (c) 6 (d) 7 (b)8 (d)9 (b)10 (a) 11 (d) 12 (b) 13 (d) 14 (c) 15 (b) 16 (b) 17 (d) 18 (b) 19 (b) 20 (b) 21 (a)22 (d) 23 (d) 24 (a) 25 (c) 26 (c) 27 (c)28 (c)29 (c)30 (b) 31 (d) 32 (c) 33 (c) 34 (d) 35 (a) 36 (a) 37 (c) 38 (b) 39 (a) 40 (a) 41 (c) 42 (d) 43 (a) 44 (b) 45 (c) 46 (c) 47 (b) 48 (d) 49 (d) 50 (d) 51 (d) 52 (d) 53 (b) 54 (b) 55 (d) 56 (d) 57 (c) 58 (d) 59 (a) 60 (a) 61 (d) 62 (b) 63 (a) 64 (a) 65 (d) 66 (a) 67 (d) 68 (c) 69 (b) 70 (d) 71 (c) 72 (a) 73 (a) 74 (d) 75 (d) 76 (b) 77 (b) 78 (b) 79 (c) 80 (c) 81 (b) 82 (b) 83 (b) 84 (a) 85 (b) 86 (b) 87 (c) 88 (c) 89 (b) 90 (a) 91 (d) 92 (b) 93 (d) 94 (d) 95 (b) 96 (a) 97 (a) 98 (b) 99 (c) 100 (b) 101 (b) 102 (d) 103 (a) 104 (a) 105 (a) 106 (b) 107 (d) 108 (b) 109 (c) 110 (a) 111 (b) 112 (c) 113 (a) 114 (d) 115 (c) 116 (c) 117 (b) 118 (a) 119 (c) 120 (d) 121 (a) 122 (b) 123 (d) 124 (c) 125 (a) 126 (d) 127 (d) 128 (d) 129 (c) 130 (c) 131 (a) 132 (b) 133 (a) 134 (d) 135 (a) 136 (d) 137 (b) 138 (d) 139 (a) 140 (a) 141 (d) 142 (d) 143 (a) 144 (d) 145 (d) 146 (a) 147 (a) 148 (a) 149 (d) 150 (d) 151 (b) 152 (b) 153 (d) 154 (c) 155 (d) 156 (a) 157 (d) 158 (a) 159 (d) 160 (d) 161 (d) 162 (a) 163 (a) 164 (c) 165 (c) 166 (c) 167 (b) 168 (b) 169 (e) 170 (c) 171 (b) 172 (c) 173 (a) 174 (c) 175 (a) 176 (a) 177 (d) 178 (c) 179 (b) 180 (c) 181 (c) 182 (a) 183 (a) 184 (d) 185 (c) 186 (b) 187 (b) 188 (c) 189 (c) 190 (a) 191 (b) 192 (b) 193 (c) 194 (c) 195 (d) 196 (b) 197 (b) 198 (a) 199 (d) 200 (c) 201 (a) 202 (a) 203 (d) 204 (d) 205 (b)

114 SME ADVANCES PRODUCTS

1. One of the eligible criteria under SME Smart Score Scheme is the Chief Promoter / Chief Executive should be below years of age. a)50 b)55 c)60 d)66 2. Under SME Smart Score Model, the scoringr which is of done the unde following parameters? a)Personal, Business & Collateral b)Personal, Economicllateral & Co c)Business, Collateral & Physical d)No parameters fixed 3. Under SME Smart Score quantum of WCricted & to TL____% loan of is annualrest turnover and ____% of project costs andrespectively services for units.trade a)20 & 50 b)20 & 60 c)15 & 67 d)20 & 70 4. Under SME Smart Score Scheme Minimumggregate credit to scorebe inobtained a for being eligible for finance is % or more. a)40 b)50 c)60 d)75 5. Maximum quantum of finance obtained fors undertrade &SME serviceSmart Score scheme is Rs. ______. a)5 lacs b)10 lacs c)25 lacs d)50 lacs 6. The unit should score a minimum scorer ofeach ______%sub head undeof Business, Personal and Collateral for becoming eligiblecredit facilityto availunder SME Smart Score a)50 b)60 c)70 d)80 7. In case of Working Capital needs, nteda SSI annual Unit %canturnover of be subjectgra to a maximum of not exceeding Rs. lacs under SME Smart Score. a)10, 15 b)15, 20 c)25, 50 d)25, 30 8. In case of Term Loan, a SSI unit_% canof beproject granted cost _____subject to a maximum of not exceeding Rs.___ lacs reunder SME Smart Sco a)47, 15 b)57, 20 c)67, 50 d)77, 30 9. Moratorium on Term Loan under SME e Smartprovided Score for cana bperiod not exceeding months. a)3 b)6 c)9 d)12 10. Term Loan under SME Smart Scoremaximum will beof repaid____years in excluding moratorium period. a)5 b)7 c)8 d)9

115 11. Working Capital Limit under SME Smart Score Scheme is sanctioned for a period of years subject to annual review. a) 1 b)3 c)2 d)5 12. Which of the following is not true scorein regardsscheme to ? Smart a)Quantum of Finance available under SSI cs unitsto belowis Rs.5la Rs.50lacs b)Quantum of Finance available under Tradeis Rs.5lacs & Servicesto Rs.25lacs c)Margin requirement is 25% for working andcapital 33%component for TL component d)None of these 13. Minimum & Maximum quantum of loan ackedunder SBILoan Asset is B___ lacs & ______lacs respectively. a)5 & 500 b)10 & 5000 c)20 & 1000 d)10 & 2000 14. Under Loan the amount of finance___% is of limitedvalue toof ____property. a)60% b)45% c)50% d)100% 15. Under SBI Asset Backed Loan imit, dropsanctioned line overdraft for a l maximum period of _____ months. a)84 b)96 c)180 d)60 16. At non BPR branches ,branches will lshandle up loanto proposa a)50 lacs b)100 lacs c)25 lacs d)75 lacs 17. The nature of facility under Asset Backed______based. Loan is always _ a) Fund b)Fund & Non-Fund c) Non-Fund d) Asset 18. Under Asset Backed Loan , stock statement will be obtained at ______intervals other than Demand Loan or Term Loan. a)Monthly b) Quarterly c)Half-yearly d) earlyY (28th Feb) 19. Maximum finance to operators working for Ola cabs is Rs.______lacs. a)10 b)20 c)50 d)100 20. Inspection of property, unit and activityrried outshould at be______ca intervals under Asset Backed Loan scheme. a)Yearly b)Quarterly c) Half yearly d) Monthly 21. Under SBI Construction Equipment Loan minimum loan requirement amount is Rs.______lacs. a)25 b)50 c)75 d)100 22. Under Asset Backed Loan, property mortgagedbe within needs a to radius of ______km from the branch. a)20 b)25 c)15 d)10 116 23. Under Asset Backed Loan Scheme, whether external credit rating is mandatory ? a)yes b)no 24. To be eligible for finance under SMEborrowers' Credit accountPlus theshould be classified as standard asset as on 31st March of past. consecutive______a)1yr b)2yrs c)3yrs d)4yrs 25. Under SME Credit Plus the limit ____can timesbe utilizeda year. __ a)3 b)6 c)9 d)12 26. Under SME Credit Plus there should ___days be a between gap of complete ____ repayment and fresh disbursal. a)10 b)15 c)30 d)60 27. Maximum amount of loan that can beSME sanctionedCredit Plusunder is Rs.______a)50 lacs b)40 lacs c)30 lacs d)25 lacs 28. What will be the security in caseder SMEof creditCredit facilitiesPlus ?un a)Hypothecation of stocks b) Hyp. of Book Debts c)Both a and b d) Extenstion of both primary & Collateral 29. Each withdrawal for the additional derlimits SMEprovided Credit un Plus, should be repaid within ______months. a)1 b)2 c)3 d)4 30. Maximum amount of loan that can beSME sanctionedCredit Plusunder is ______% of aggregate working capital limit. a)10 b)15 c)20 d)25 31. Type of facilities sanctioned under SME e creditis plus schem a)Clean Cash Credit b)Term loan c)Composite loan d) None of these 32. In case of loans for working capitalrd, underthe stockSME Creditstatement Ca has to be obtained once in a a)Month b) Quarter c)Half-year d)Year 33. The maximum amount of loan that cander be 'SME sanctioned Credit Card' un is Rs. ______lacs. a)10 b) 15 c) 20 d)25 34. SME Credit Card can be given to SSIctory Unitstrack withrecord satisfa of ______years. a)1 b)4 c)3 d)2 117 35. Term Loan portion under SME Credit Card Scheme will be repaid in a maximum of ______years in suitable installments. a)3 b)5 c)7 d)9 36. In case a SSI unit intends toder availSME creditCredit facilityCard unScheme, what type of collateral security will be taken by the bank? a)EM b)RM c)TPG Not to bed) insisted upon 37. The validity of SME Credit Card is a)Two years subject to annual review and ofsatisfactory the accountconduct b)Three years subject to annual review anduct satisfactoryof the condaccount c)Five years subject to annual review and ct satisfactoryof the accountcondu d)none of these 38. How much score must be scored byeligible a unitfor infinance order underto beSME Credit Card Scheme? a)30 b)33 c)36 d)39 39. Limit under SME Credit Card Scheme ss of unit/retaila small trader busine will be at ______% of their annual turnover ornover ______of the% lastof tur12 months in their accounts, whichever is higher a)10, 10` b)15, 15 c)20, 20 d)25, 25 40. Limit under SME Credit Card Schemewill beto assesseda SSI unit as per a)Operating Cycle Method b)Traditional Method c)Nayak Committee d)PBS Method 41. Maximum loan financed to self- employedls underand professionaSME credit card scheme is ______of gross annual income as declared tax inreturn. their income a)50% b)75% c)100% d)125% 42. ______% margin will be obtained d forover loanRs. sanctione25000/- and up to Rs.10 lacs under SME Credit Card Scheme? a)10 b)20 c)25 d)nil 43. To renew the CC limit under SME Creditminimum card % howof creditmuch summations are required in the account. a)50% of projected turnover b)75% of annual turnover c)100% of projected turnover d)150% of projectedr turnove 44. Under Artisan Credit Card Scheme Minimum obtained score for to beingbe eligible for finance is ______%. a)40 b)50 c)60 d)75 45. Maximum quantum of finance obtained editunder CardArtisan scheme Cr is ______. a)0.50 lacs b)1.00 lacs c)1.50 lacs d)2.00 lacs 118 46. Collateral security obtained under Artisan Credit Card is ______. a)35% b)40% c)50% d)Nil 47. ______% margin will be obtained for overloan Rs.sanctioned 25000/- and up to Rs. 2 lacs under Artisan Credit Card Scheme. a)10 b)20 c)Nil d)25 48. The portion of limit used for purchasebe madeof toolsrepayable etc mayin ______years under Artisan Credit Card Scheme. a)3 b)5 c)7 d)9 49. Which of the following is not truen Creditin regardsCard? to Artisa a)Preference to be given to artisans registeredDevelopment with the Commissioner(Handicrafts) b)Thrust to be to finance in clusters andsupported preferably by a thoseSHG c)Existing borrowers with limits upto Rs.2 lacsy track and satisfactor record are also eligible. d)None of these 50. The limit under artisan credit card yearis reviewedbut validevery for ______years subject to satisfactory conduct of the account. a)1 b)2 c)3 d)5 51. Minimum loan amount under SBI Corporaten is Home Rs. Loa_____. a)50 lacs b)2 cr c)1 cr d)5 cr 52. Maximum loan amount under SBI Corporaten is HomeRs. ______.Loa a)no cap b)100 cr c)50 cr d)10 cr 53. Maximum loan tenor for repayment ofHome SBI LoanCorporate is ______years including moratorium period. a)30 b)15 c)20 d)10 54. SBI OD product for Business Correspondents (BCs) upper cap is Rs. ______. a)1 cr b)2 cr c)3 cr d)5 cr 55. Minimum assistance to Business CorrespondentsD underproduct SBIis ORs. ______. a)0.10 cr b)0.25 cr c)0.50 cr d)1 cr 56. Under Doctor plus Scheme, no tangibleity collateral for loan secur amounts up to Rs. ______lacs is required. a)100 b)150 c)200 d)250 57. In Doctor Plus scheme, minimum score of scoring______in model creditis required for sanctioning the loan upto Rs.25 lacs. a)30 b)40 c)50 d)60 119 58. In Doctor Plus scheme, if the CRA rating is below_____, proposal will not be considered for sanction. a)SB-6 b)SB-7 c)SB-9 d)SB-10 59. Minimum DSCR under Doctor Plus is ______. a)1.5:1 b)1.75:1 c)2.00:1 d)None of these 60. Under 'Doctor Plus' maximum ceiling oratesof limitsin formetro Corpand urban areas is ______. a)Rs 10 lacs b)Rs 1 crore c)Rs 5 crores d)Rs 10 crore 61. Under 'Doctor Plus' maximum ceiling vidualof limitsin otherfor indiareas ______. a)Rs 10 lacs b)Rs 1 crore c)Rs 5 crores d)Rs 10 crore 62. The maximum repayment period under Doctorme for Plusbuying Sche equipment & expansion/renovation is ______years. a)7 b)5 c)10 d)9 63. Moratorium under Doctor Plus Scheme rcan a beperiod granted of fo_____ months. a)3 b) 6 c) 12 d)24 64. The maximum amount of loan under Arthias is PlusRs .Scheme _____ a)Rs.5 lacs b)Rs.10 lacs c)Rs.200 lacs d)Rs.50 lacs 65. Which type of credit facility can hiasbe grantedPlus Scheme?under Art a)Cash Credit (Hyp. of Book Debts)erm b)T Loan c)Demand Loan d)CTL 66. The margin required under Arthias Pluss _____%under stocks i a)25 b)20 c)30 d)10 67. The loans under Arthias Plus can behypothecation sanctioned of againstbook debts not older than _____. a)6 months b)12 months c)24 months d)36 months 68. Hypothecation of receivables and movable M assetsof non-agriculturalif any E property, either residential or commercial belongingower toor theguarantor borr for _____ times the loan amount is required as collateral Arthias security plus underscheme. a)0.5 b)1 c)2 d)1.5 6. The loan financed under Arthias plus datedscheme within to ____.be liqui a)12 months b)6 months c)24 months d)36 months 70. CGTMSE came into existence with effect _from ______a)15.08.2002 b)01.08.2002 c)15.08.2000 d)01.08.2000 120 71. CGTMSE does not include any exposure extended to ______a)Retail Trade b) SRTO c) Small Business d)None of these 72. CGTMSE cover is applicable to new as wellcro as& ______Enterprises.existing Mi a)Medium b) Large c) Small d)None of these 73. The Nodal Officer of our bank is posted Oat & each_____ of .our RB a)ZO b)SMEC c)LHO d) None of these 74. In Asset Backed Loan for Commercial imumReal Estateeligible theloan maxwhich can be sanctioned in Tier-I branches is______. a)Rs. 100 Cr b)Rs. 35 Cr c)Rs. 40 Cr d)Rs. 50 Cr 75. Under Asset Backed Loan for Commercial caseReal ofEstate an , advancein of Rs.5 Crores, the amount of finance is limitedlue toof ______%property. of va a)50% b)60% c)40% d)30% 76. Under Asset Backed Loan for Commercial _% Realmargin Estate, is ___obtained on project cost for fixed asset requirement. a)30 b)40 c)20 d)25 77. In Asset Backed Loan for Commercial imumReal Estateeligible the loanmax which can be sanctioned in Tier-II,III branches is______Crores. a)25 b)5 c)20 d)10 78. In Asset Backed Loan for Commercial imumReal Estateeligible the maxloan which can be sanctioned in Tier-IV,V,VI branches is______Crores. a)1 b)2.5 c)5 d)3 79. Under Asset Backed Loan , in case aymentof earlypenalty closure, is goingpre-p to be charged at ___%. a)1.5 b)1 c)2 d)0.5 80. Under Credit Enhancement Guarantee Schemele Caste(CEGSSC), for Schedu minimum loan is Rs. _____ a)15 b)25 c)20 d)10 81. The maximum cliam on default that aythe to CGTMSEbank is will p a)50 lacs b)75 lacs c) 100 lacs d)None of these 82. What is the name of the Product designed tounder finance SMEBU for input credit claim for GST to units. a)SME SAHYOG b) SME ASSIST c)SME HELP d)None 121 83. What is the name of the product under which loan is given for tie up with e-commerce loan? a)smart SME b)SME SMART c)SME e-smart d)e-Smart SME 84. Name the project which is redisigned ingfor andSME Appraisal.credit Rat a)Project VIJAY b)Project LOTUS c)Project CRM d) Project VIVEK 85. What is the full form of UAN a)Unique Aadhar number b)Udyog Aadhar number c)Urban Aadhar Number d)None 86. UnderWhich are the product/products ch underhave SMEBUbeen discontinuedwhi with? a)SBI SHOPPE b) Rent Plus c) SME DAL MILL PLUS d) a & b 87. Under new assessment of WC limit for MSME units under Turnover method, what will be the margin for beneficiary? a)10% b)6.25 % c)5 % d)20% 88. What is the full form of minimumlus loanscheme under ? Arthias P a)25 lacs b)20 lacs c)30 lacs d)10 lacs 89. What is the minimum loan under Arthia Plus ? a)20 lacs b)10 lacs c)5 lacs d)25 lacs 90. Name of the Campaign for acquisition,takeover retention of SMEand Advances ? a)SME SMART b)SME ASSIST c)SME HELP d) SMeART 91. What is the maximum loan under SME ASSIST ? a)20 % of the the exixting limit b)80 % of the input claim due on purchases c)Lower of the limit from a & b d)None 92. What is the maximum repayment periodSIST under SME AS a)3 months b)6 months c)9 months d)12 months 93. What is the repayment period under SMEBACKED CRE LOAN ASSET? a)72 months b)96 months c)120 months d)180months 94. Registration with ROC must be completed withdays in after_____ creation of mortgage. a)20 days b)60days c)30 days d)90days 95. Under project VIVEK loans can be appraised up to a)5 crores b)25 crores c)10 crores d)50 crores 122 96. Loans above what limit must have to be appraised and sanctioned under Project VIVEK. a)50 lacs b)25 lacs c)1 crores d)5 crores 97. Loans above what limit must be processed through LLMS. a)25 lacs b)5 crores c)50 lacs d)1 crores 98. The minimum amount of loan under rrespondentloan to Businessscheme isCo Rs.______. a)1,50,000 b)50,000 c)1,00,000 d)25,000 99. The maximum amount of loan under rrespondentloan to schemeBusiness isCo Rs. ______. a)1,50,000 b)2,00,000 c)2,50,000 d)3,00,000 100. The applicable margin under loan to ondentBusiness scheme Corresp is ______%. a)25 b)nil c)15 d)20 101. The collateral security to be obtainedto Businessunder loanCorrespondent scheme is ______. a)25% b)NIL c)50% d)40% 102. The maximum repayment period in termder loanloan tofacility Business un Correspondent scheme is ______months. a)48 b)60 c)36 d)84 103. The maximum amount of loan for antwo towheeler Correspondentunder lo scheme is Rs.______. a)2,00,000 b)25,000 c)1,00,000 d)50,000 104. Maximum amount of loan under Open Term Loan(Mfg) is Rs. ______a)500 lacs b)200 lacs c)150 lacs d)100lacs 105. Maximum amount of loan under Openice sector)Term is Rs.Loan(Serv ______a)250 lacs b)200 lacs c)150 lacs d)500lacs 106. Margin requirement under Open Termuniformly. Loan is % a)15 b)25 c)10 d)20 107. The period of repayment under 'Openenerally Termnot Loan'to exceedg ______years. a)7 b)4 c)3 d)5 108. Under 'Open Term Loan' facility thed forsanction ______is valimonths from the date of Sanction. a)12 b)24 c)36 d)60 109. Maximum amount of loan that can be Generalsanctioned Purpose under Term Loan for SSI sector is Rs. ______a)50 lacs b)40 lacs c)30 lacs d)20 lacs 123 110. To be eligible for finance under General Purpose Term Loan for SSI sector , the unit should have an Pre-tax profit in each of the immediately preceding ______years. a)1 b)2 c)3 d)4 111. To be eligible for finance under rmGeneral Loan Purposefor SSITe sector, the unit should have a CRA rating of ______and above. a)SB 1 b)SB 3 c)SB 4 d)SB 5 112. Minimum margin for loans sanctioned urposeunder GeneralTerm LoanP for SSI sector is ______%. a)15 b)20 c)25 d)none of these 113. The repayment period for General Purposen for TermSSI is______.Loa a)5 to 7yrs b)3 to 5yrs c)1 to 3yrsone d)n of these 114. Maximum amount of loan that can be Flexisanctioned loan underfor T&S sector is Rs. ______a)50 lacs b)40 lacs c)30 lacs d)100 lacs 115. Minimum amount of loan that can be Flexisanctioned loan underfor T&S sector is Rs. ______a)5 lacs b)25 lacs c)50 lacs d)75 lacs 116. To be eligible for finance under Flexisector, loantheshould forunit haveT&STOL/TNW a not beyond ______a)1 b)2 c)3 d)4 117. Which of the following is true in Plusregards scheme to Dal? Mill a)Profit making existing units with CRA rating of SB9 b)TL to be repaid in 5 to 7 years moratoriumexcluding perioda maximum of 12 months c)Loan amount above Rs.50lacs - EM ofle propertysecurity to/ tangibbe obtained for not less than 75% of the loan amount. d)All of these 118. Stand By Line of Credit for maximumSSI can periodbe givenof ___for ata any one instance. a)75 days b)90 days c)45 days d)60 days 119. Car Loan To SME Units can be idualsanctioned promoter to whenan indivhe has a net annual income of ______& above as per last IT return. a)Rs. 5 lacs b)Rs.3 lacs c) Rs. 4 lac d)Rs. 2 lacs 120. Family for the purpose of Car Loan to SME Units means a)Parents b)Spouse c)Spouse & Children d)Parents, Spouse & Children

124 121. The maximum loan amount under Car Loan to SME Units would be a)2 times NAI b)4 times NAI c)3 times NAI d)2.5 times NAI 122. The EMI/NMI % should not exceed oan_____ to underSME CarUnits. L a)75% b)60% c)50% d)55% 123. After initial inspection, Carif LoanSME account becomesby irregulara default of ___ EMI, immediate post sanction inspection is required. a)2 b)3 c)1 d)None of these 124. No valuation certificate is required underfor usedCar vehiclesLoan to SME Units if car is sold under ______. a)Maruti True Value scheme b)Automartindia c)a or b d)none of these 125. SME Open Term Loan product will CRAbe ratingextended of uptoSB __ . a)5 b)6 c)7 d)10 126. For purchase of a new car under s, Carloan Loansanctioned to SMEwill Unitbe repaid in ______years. a)5b) 7c) 8d) 10 127. Unitwith CRA of SB ____ and below is not eligible for finance under ABL (CRE). a)10 b)9 c)8 d)7 128. Under PMEGP the maximum cost of missiblethe project/unitunder manufacturingad sector is Rs. ______. a)Rs. 25 lacs b)Rs.10 lacs c)Rs.20 lacs d)Rs.25 lacs 129. The maximum cost of the project/unit admissibleness/service under sector busi is Rs.______lakh. a)10 b)18 c)24 d)36 130. The Bankwill sanction ____ of the project cost egoryin caseof beneficiary/of General Cat institution under PMEGP scheme. a)90% b)25% c)20% d)30% 131. The bank will sanction ____% in caseof ofthe specialbeneficiary/institution category under PMEGP scheme. a)95 b)Cash Budget c)PBS d) MPBF 132. WC limits of MSME units (availing Fund Capital Based requirement Working upto Rs. 5 crores) will be assessed at ______% of the projected annual turnover. a)20 b)25 c)15 d)31.25 133. Under Fleet Operator scheme, thehave promoter an experienceshould of ____ years or more in the same line. a)2 b)5 c)3 d)4

125 134. Fleet operator who is eligible to get advances under Fleet Operator Scheme should have an existing fleet of minimum ____ vehicles. a)10 b)5 c)20 d)15 135. Under Fleet Operator scheme, the minimumDSCR averageshould grossbe ___& above. a)1.75 b)2.00 c)1.40 d)1.50 136. Borrower has to get min ____% scoreel underto be scoringeligible modfor SBI Fleet Finance Scheme. a)25 b)35 c)40 d)50 137. The product for financing Ex-servicemen, Widowsmen, Disabledof service servicemen is ______. a)SEMFEX II b) SEMFEX III c) SEMFIX d) SEFMEX 138. If the existing fleet operator possesses an experience of more than 8 years in the transport industry, he is going to score _____ marks in the credit scoring matrix. a)5 b)4 c)6 d)3 139. For financing under Construction EquipmentA Loan,rating theunder CRnew model should be between ______to ______. a)SB-1 to SB-4 b)SB-1 to SB-7 c)SB-1 to SB-8 d)SB 1-12 140. The maximum amount of loan under constructionn schemeequipment is loaRs. ______a)Rs.25 lacs b)Rs. 1 crore c)Rs.25 crores d)Rs.10 crores 141. The minimum amount of loan under constructionn schemeequipment isloa Rs. ______a)Rs.25000 b)Rs. 10 lacs c)Rs.25 lacs d)Rs.1 crore 142. The maximum amount of loan in 6 metros quipmentunder LoanConstruction Scheme E is Rs. ______a)Rs.1 crore b) Rs. 25 crores c) Rs.50 crores d)Rs.100 crores 143. Mortgage of property to the extent of at least ______of the loan amount are obtained as collateral security under construction equipment loan scheme. a)25% b)50% c)75% d)100% 144. The margin requirement under SEMFEX-II______%. scheme is a)25 b)15 c)20 d)30 145. The maximum amount of loan that cannder be'Weaver sanctioned Credit u Card' is Rs. ______lacs. a)2 b)15 c)20 d)25 146. Term Loan portion under Weaver Credite willCard be Schemrepaid in a maximum of ______years in suitable installments. a)3 b)5 c)7 d)9

126 147. As per the scoring model for Weaver Credit Card Scheme, a unit has to score minimum of ______% score to qualify under the scheme. a)50 b)60 c)70 d)80 148. ______% margin will be obtained ionedfor overloan Rs.sanct 25000/- and up to Rs.2 lacs under Weaver Credit Card Scheme? a)10 b)20 c)25 d)nil 149. Which of the following statements aboutt Card''Weaver is Credi"incorrect"? a)The credit card would be valid for nual3 yearsreview subjectby theto anBank. b)No need of financial statement for purposeiew ofof limit.annual rev c)No fees will be charged at the timef Cardof review/ renewal o d)None of the Above 150. The maximum amount of loan underfor Corporatenon-corporate loan borrowers of C&I (Mfg) & SSI segment scheme is Rs. ______a)Rs.25 lacs b)Rs. 1 crore c)Rs.5 crores d)Rs.10 crores 151. For new connection under SBI Builder FinanceProject for underResidential Sole Banking minimum rating should be ______. a)SB 05 b)SB 07 c)SB 10 d)SB 09 152. Maximum exposure to corporates under ceSBI forBuilder Residential Finan Project under Sole Banking is ______. a)25 cr b)100 cr c)200 cr d)400 cr 153. Maximum repayment period under SBInce Builderfor ResidentialFina Project under Sole Banking is ______months. a)60 b)36 c)72 d)84 154. Under Dall Mill Plus scheme loans lacsupto toRs be______mandatorily covered under CGTMSE. a)10 b)20 c)50 d)100 155. Expand MUDRA a)Micro Units Development and Refinance Agency b)Medium Units Development and Refinance Agency c)Macro Units Development and Refinance Agency d)Micro Units Development and Recreation Agency 156. As per MUDRA, loans upto Rs.50,000 nder______will be classifiedcategory. u a)Sishu b) Kishore c)Tarun d) None of the above 157. As per MUDRA, loans from Rs. 50,001 to Rs.5,00,000 will be classified under______category. a)Sishu b) Kishore c)Tarun d) None of the above 127 158. As per MUDRA, loans from Rs. 5,00,001 to Rs.10,00,000 will be classified under ______category. a)Sishu b) Kishore c)Tarun d) None of the above 159. Under SBI Medical Equipment Finance Scheme maximum ceiling isup to Rs. ____ Crore. a)10 b)20 c)30 d)40 160. Under Cotton Ginning Plus scheme, loans____ uptolacs Rsto ____be mandatorily covered under CGTMSE. a)10 b)20 c)50 d)100 161. For Enhancement under SME Asset Backed beLoan, SB-and CRA should must not be older than 18 months. a)SB-10 b)SB-8 c)SB-7 d)SB-9 ***

KEY TO SME ADVANCES PRODUCTS

1 D 21 A 41 C 61 C 81 C 101B 121B 141C 2 A 22 B 42 B 62 A 82 B 102B 122B 142C 3 C 23 B 43 A 63 C 83 D 103D 123C 143A 4 C 24 B 44 C 64 C 84 D 104A 124C 144C 5 C 25 D 45 D 65 A 85 B 105D 125B 145A 6 A 26 B 46 D 66 C 86 D 106B 126B 146A 7 C 27 D 47 B 67 A 87 B 107D 127A 147B 8 C 28 D 48 A 68 C 88 D 108A 128A 148B 9 B 29 B 49 D 69 A 89 B 109A 129A 149D 10 A 30 C 50 C 70 D 90 D 110C 130A 150D 11 C 31 A 51 C 71 A 91 A 111B 131A 151A 12 D 32 D 52 A 72 C 92 B 112C 132D 152C 13 D 33 A 53 B 73 B 93 A 113B 133B 153A 14 C 34 D 54 D 74 D 94 C 114D 134A 154C 15 C 35 B 55 B 75 A 95 D 115A 135D 155A 16 A 36 D 56 D 76 D 96 B 116D 136B 156A 17 B 37 B 57 B 77 C 97 C 117D 137A 157B 18 B 38 C 58 C 78 C 98 D 118D 138A 158C 19 C 39 C 59 A 79 C 99 C 119C 139C 159B 20 C 40 C 60 D 80 B 100B 120C 140D 160C 161 B 128 AGRICULTURAL ADVANCES

1. Obtention of 'No dues certificate' for granting loans under agriculture segment has been dispensed with for credit limit upto Rs. a)20,000 b)Not required c)50,000 d)1,00,000 2. Which of the following is one of SBI'S"Bonding initiatives with Farmers"?under a)APKA GAON b)HAMARA GAON c)SBI Ka Apna Gaon d)APNA GAON 3. No margin is stipulated for Agriculturalt term Loans loan ,or be Crop i Loan upto Rs. a)25,000/- b)50,000/- c)1,00,000/- d)5,00,000/- 4. Mixed farming means: a)Cultivation of more than one crop on the same land b)Cultivation of cereals & oil seeds on the same land c)Cultivation of cereals & pulses on the same land d)Cultivation of crops and goat rearing. 5. Which of the following statement are y correctnorms w.r.tin agriculturesecurit finance. a)for crop loans up to Rs.1000/- , onlyagreement DP notehas orto loanbe obtained. b)for crop loans from Rs.1000/- to Rs.100000/-,thecation onlyof cropshypo to be taken. c)for crop loans above Rs.100000/-, pshypothecation and mortgage/charge of cro over land has to be taken. d)All are correct. 6. aimed at: a)To cover more agricultural land under irrigation b)Increase in milk production c)Prevention of flood d)Inter connectivity of prime rivers of the country 7. Who was the chairperson of the committeeclusion onset Financialup by InRBI? a)H. R. Khan b)S. S.arapore T c)Rakesh Mohan d) Dr. C. Rangarajan. 8. Who was the chairman of the working group to , revise,which attunewas andformed make the kisan Credit Card scheme rementsto suit ofto thecurrent farmers? requi a)Ms. Ranjana Kumari b)Shri Pratip Chaudhury c)Shri T. M. Bhasin d)Shri K. C. Chakraborty 9. In which year was the revised KCC r schemebank? introduced in ou a)2010 b)2011 c)2012 d)2013

129 10. Financial Inclusion is defined as a)Delivery of credit at an affordable coston toof thedisadvantaged vast secti & low income groups b)Delivery of financial services to rural poor c)Delivery of financial services to rural orpoor & urban po d)Delivery of financial services at an affordable vast costsection to of the disadvantaged & low income groups 11. As per instructions of the Bank, Post datedbe obtainedcheques forshould all ATLs, sanctioned beyond Rs. ______lacs includinged Govt. scheme sponsor loans, sanctioned as ATL. a)50,000/- b)1,00,000/- c) 2,00,000/- d)5,00,000/- 12. R V Gupta committee is associated with ______. a)Priority Sector Lending b)Interest Subvention to Short term Agri Advance c)Simplification of Agricultural document d)Lending to SHGs 13. Service area approach is applicable to a)All advances b)Not applicable for advances under Govt. sponsored scheme c)Not applicable to advances except under schemeGovt sponsored d)None of the above 14. Which of the following's is Kharif crop season ______? a)July - Oct b)April-Sept c) July-Dec d) July-March 15. Which of the following is Rabi crop season ______? a)Oct-Feb b) Oct-March c) Nov-May d) Dec-May 16. Which is the following was the objectivity of creating Separate Strategic business unit i.e. Agriculture Business unit (ABU) during 2004 to drive agriculture business a)Providing focussed attention to the bankingts ofrequiremen the agriculture segment b)Making agricultural finance a commercial propositionn a directedtha lending c)Focussing on key corporate and institutionalps inrelationshi emerging opportunities and special initiatives in agricultural related areas d)Achieving 18% benchmark (lending target)set by RBI e)All of the above 17. The progressive farmer means who a)Uses advanced pre-harvest / post harvest technologies b)Having irrigation facilities c)Crop productivity is more than the average levels d)Maintaining good track record for at least one year e)All of the above 130 18. Progressive farmers can be financed production credit maximum to the tune of a)SOF recommended by DLTC/SLTC b)150% of SOF fixed by DLTC/SLTC c)200% of SOF fixed by DLTC/SLTC d)None of the above 19. If, targets under Agriculture financing ed, are shortfallnot achievis to be contributed to: a)RBI Central Govt. b) c)Rural Infrastructure Development Fund of NABARD d)None of the above 20. Organic farming refers to a)Use of organic /bio fertilizers b)Use of bio pesticides c)Use of GM seeds d)a & b 21. What is the land holding criteria for framerclassification as smallof framer.a a)5 hectares or less b)2.5 hectares or less c)2 hectares or less d)1.25 hectares or less 22. Inter Cropping means: a)Cultivation of Paddy along with goat rearing b)Cultivation of short duration crops betweenain thecrops rows on of them same land c)Cultivation of crops once in two years on the same land d)None of the above 23. "Partnership with Growth" the tag line associated with a)Bank Finance to SHGs b)Bank Finance to JLGs c)Contract farming d) Finance to partnership Firm 24. Loan agreement-specified securities has tofor bewhich obtained of agricultural loan a)KGC b)shree sakti tractor loan c)Sahayog Niwas d)PML 25. What is the maximum amount of loanced thatunder can"Scheme be finanfor Debt Swapping of borrowers"? a)Rs. 25,000/- b)Rs. 50,000/- c)Rs. 1,00,000/- d)Rs. 2,00,000/- 26. Which among the followings are theia foreligibility availing criter production credit under Krishak Uthaan Yojana ? a. Permanent resident for 2 years with documentary proof. b. Permanent resident for 5 years c. Non migratory tillers d. a & c of above 27. Production credit under Krishak Uthaan ndedYojana as is exte a)Revolving credit b) Overdraft c)Term Loan d) Composite Term Loan 131 28. SBI Krishak Utthan Yojana is a scheme for a)Upliftment of Farmers b)Land development of Farmers c)Loan waiver of Farmers who are debt ridden. d)Financial Inclusion Scheme for Tenant Farmers,es &Oral ShareLesse Croppers. 29. Maximum loan amount that can be akfinanced Uthaan under Yojana Krish is _____ a)Rs. 25000/- b)Rs.50000/- c)Rs.100000/- d)Rs.200000/- 30. Which categories of farmers are not eligibleKrishak underUtthan SBIYojana? a)Tenant Farmers & Share Croppers b)Oral Lessee c)Migratory Tillers d)None of the above 31. The ceiling of Produce Marketing Loanced fromhas beenRs. enhan25.00 lacs to _____ a)Rs.15.00 lacs b)Rs.20.00 lacs c)Rs. 25.00 lacs d) Rs50.00 lacs 32. Loan under Produce Marketing Loan scheme is sanctioned______a)To provide finance to farmers to avoid distress selling. b)To provide finance to farmers to purchasee producesmarket. from th c)Both a & b d)None of the above. 33. Bank is focussing on CASA deposit fromagri institutions-segment. underDeposits from which of the undermentioned institution will underbe considered agri CASA as per guidelines issued by the bank a)Primary agriculutural Cooperative Societies, Farmers'(PACS) Service Socities (FSS), Cane- Union. b)Deposits mobililized under various Govt-sponsoredes under schem rural development, rural poverty alleviation c)Commodity Boards, research institutions and lopmentother corporationsdeve etc. d)All the above 34. The maximum tenor of produce o. marketing loan is upt a)12 months b)18 months c)6 months d)24 months 35. What is the extent upto which financein casecan ofbe P.M.Lextended ? a)75% of the Market value of the produce b)60%of the Market value of the produce c)50%of the Market value of the produce d)40% of the Market value of the produce 36. As per new tractor loan scheme borrowerinimum should land possessholding a of___m a)2 Acres b)4 Acres c)6 Acres d)8 Acres 37. Margin under new tractor loan scheme is . a)10 percent b)15 percent c)20 percent d)25 percent 132 38. Bank has recently revised repayment norms in the New Tractor loan scheme, in order to to have a standardized approach for regular repayment every month and to maintain connectivity with the customer. The repayment schedule has to be drawn taking into consideration a)Annual income of the borrower b)Hiring potential for the tractor c)Percentage of income from allied activities. d)Hiring potential for the tractor and ncome Percentage from alliedof i activities 39. As per new tractor loan scheme ,failureicle registeredto get withthe RTAveh within one month from the date of delivery attractsof . penalfor theinterest period of default which will be recovered from the borrower. a)1.00% b)1.50% c)2.00% d)2.50% 40. Under new tractor loan scheme the valuelanded of propertymortgaged in the name of the borrower should be at least ______a)25% of loan value b)50% of loan value c)75% of loan value d)100% of loan value 41. Under new tractor loan scheme , credit___ scoreand aboveof ______are considered to be GOOD proposals for sanction. a)55 and above b)71 and above c)26 to d) 70 None of the above 42. Minimum Land holding requirement under Stree Shakti Tractor loan scheme a)2 Acres of land in the name of borrower b)2.5 acres land in the name of Borrower or co-borrower b)4 Acres of land in the name of co- borrower d)No such requirement 43. Tractor proposals with credit score, (underg model) revised _____ & scorinabove may be referred to the next higher authority for consideration . a)25 b)26 c)40 d)56 44. Inspection of irregular tractor loan account at is______conducted intervals a)Half Yearly b)Quarterly c)Y early d)Monthly 45. Which of the following statements is false ibilityregarding criteria eligof Stree Shakti Tractor loan a)The loan should be sanctioned with women as co borrowers b)Minimum Net Annual Income of applicant/ ogetherco-applicant to be t Rs.1.50 lacs from farm activity/custom hiring/others. c)If the woman is not closely related en to thethe borrowerborrower, shouldth be advised to avail the loan under New tractor loan scheme. d)If the woman is not closely related ento loanthe borrower,proposal canth be considered with woman as guarantor.

133 46. Which of the following statements is false regarding income of the applicants under Stree Shakti Tractor loan a)The minimum net annual income for availings.1.50 lacsSSTL is R b)The income of the co-borrower can also rrivingbe consideredat the Incomefor a criteria. c)Non-farm income if it is ascertainable then be thatadded also to canarrive at the minimum income criteria d)Reasonableness of the expected farm income lishedshould keepingbe estabin view, thenature of farming activity, landholding, rn, cropping average patte yield,custom hiring e.t.c e)None of the above 47. Which of the following statements is ntionfalse ofregarding collateral obte security under Stree Shakti Tractor loan a)The loan can be sanctioned with or curitywithout collateral se b)Mortgage of the land is not envisagedme in the loan sche c)Collateral security in the form of goldme ornamentsDeposits with/ Tithe Bank / NSCs to the extent of minimum 30% ) is (asti be obtained.per advance value d)Hypothecation of tractor purchased out of rimarybank financesecurity isin pthe loan e)None of the above 48. A tractor is considered to have a life span of a)5000 hours of work c)8000 hours of work b)7000 hours of work d)10000 hours of work 49. How many parameters are taken into ssessingconsideration the forhealth a of Self Help Groups? a)5 b)10 c)12 d)16 50. The maximum term for repayment underTractor Streeloan, Shakti without collateral security is a)24 months b)36 months c)48 months d)72 months 51. Under revised scoring model for stree ns, shaktiproposals tractor withloa credit score of ______& above are considered 'Good . Loans' for sanction a)26 b)40 c)46 d)56 52. The maximum term for repayment under Tractor Streeloan Shaktiwhere collateral security has been obtained a)24 months b)36 months c)48 months d)72 months 53. What is the percentage of margin treestipulated Shakti underTractor loanS for tractor along with accessories, where no collateral obtainedsecurity has been a)25% b)30% c)40% d)50% 134 54. What is the percentage of margin stipulated under Stree Shakti Tractor loan, where collateral security has been obtained a)25% b)30% c)10% d)40% 55. Under KGC the quantum of loan is a)Maximum Rs.10 lacs b)Rs.5 lacs minus outstanding in the existing ATL account c)50 % of the value of the land ateralto besecurity mortgaged or 5 as timescoll the annual farm income whichever is less, subject0 lacs to maximum minus Rs.1 outstanding in the existing term loan d)All of the above 56. Which of the following statements is falsedure regardingto be followedproce in case of irregular Stree Shakti Tractor loans a)Immediate action should be initiated in caseof chequesof returnsubmitted as PDC b)Tractor dealer services may be requisitionedrizing forthe regulaLoan accounts c)The loans with default of 3 monthly toinstallments be handed should over to the 'Recovery Agents' seizurefor of the vehicle and for further of course of action d)It should be ensured that possession andzed resalevehicles of arethe completedsei within 3 months of initiation of such m actionamount so is that realized.maximu e)None of the above 57. Consumption loan under KGC can be granted up to a)20% of the limit b)30% of the limit c)40% d) of50% the of limitthe limit 58. Following farmers are eligible to getd ______Kisan Gold Car a)All Farmers irrespective of their previous track record. b)Only selected farmers with handsome land holding. c)Farmers irrespective of their land holdings,track withrecord goodof repayment in their ACC & ATL accounts for the atelast oftwo application.years as on the d d)None of the above 59. Under Kisan Gold Card Scheme, a minimum____% inmargin the ofcase _ of farm requirement and ______% in case of consumptionto be maintained) purposes a)5% & 10% respectively b)15% & 20% respectively c)20% & 25% respectively d)10% & 30% respectively 60. How many accounts can be opened byunder a borrower,KGC _____? financed a)1 b)2 c)5 any number of a/cs d) 61. Kisan Gold Card is valid for a rs.period of ______yea a)One b)Two c)Three d) Five 135 62. What is the usual norm of repayment under KGC ______? a)3 to 4 years b)4 to 5 years c)6 to 7 years d)8 to 9 63. Kisan Gold Card scheme (KGC) is applicable to a)Small and Marginal farmers only. b)Progressive farmers only c)Highly progressive farmers only d)All farmers irrespective of the size ngs.of their land holdi 64. Under KGC scheme finance can be made for: a)Construction of farm house b)Purchase of land c)Purchase of tractor d)None of these 65. KGC limit can be disbursed for a)Purchase of two wheelers b)Purchase of agricultural land c)Construction of House d)all of above 66. Financing of proposal for purchase of ntsother (expectfarm tractors,powerequipme triller & combine harvesters) where commercial test reports are not available, bank has instructed that no specific approval is required for a particular model of the equipment to be financed by the branches,subject to fulfillment of conditions stipulated. Which one of the conditions is not as per guidelines of the bank. a)Equipment should bear BSI mark orlent anymark. other equiva b)Equipment should be recommendedby any recognized Agricultural University or State Govt Deptt. or by other agenciesate Govtapproved Deptt by St c)Equipment other technical parameters should complythe recommendations/with conditions stipulated by the recognizediversity Agriculturalor State Un Govt Deptt or by other agencies approved by State Govt Deptt d)Equipment should be tested by Central FarmTesting machinery and Research Institute, Buduni 67. General Credit Card can be issued by a)Rural Branch b)Rural and Semi Urban Branch c)Rural, Semi Urban and Urban Branch d)Rural, Semi Urban, Urban and Metro Branch 68. Which among the following is correct l in Creditrespect Card?of Genera a)To provide hassle-free credit to our customers b)Credit to our customers is based on the wassessment of cash flo c)There is no collateral security, purpose he or creditend-use of t d)All of the above 136 69. General Credit Card can be issued to a)Existing customers with more than 3 yearsry ofwith bankingthe branch/histo having Sizeable deposit b)Customers with loan accounts which are classifiedssets asin standardour books. a c)Both a & b d)All existing customers. 70. General Credit Card is renewed after a)Three years with half yearly review c)Five alfyears yearly with reviewh b)Three years with annual review d)Five years l withreview annua 71. Maximum loan amount that can be scheme:financed under GCC a)20% of production loan limit availed t by the applican b)20% of annual income of the applicant c)50% of production loan limit availed t by the applican d)20% of production loan limit in case theperson landcultivating and /or 20% of annual income of the applicant or Rs 25000/- whichever is lower 72. In which of the following schemes, creditut insistingis provided for security,witho purpose or end use of funds: a)KCC b)GCC c)KGC Artisan Credit d) Card 73. Which date is fixed as repayment dueC loan (Multi-cropping)date in case sanctioned of KC in the month of May 2014 a)31.01.2015 b)31.03.2015 c)31.05.2015 d)31.07.2015 74. Under Revised Kisan Credit t Cardsanctioned Scheme ,theis validlimi for 5 years whereas DP is valid for maximum ______al review. subject to annu a)One Year b)Two Year c)Three Year d)Four Year 75. Annual revision of Scale of Financedone by should ______beof everyfor year all the crops and be automatically. implemented a)March b) April c)May d) June 76. Short term production credits is up providedto 3 at Lacs ____ per % duringfarmer 2016-17 and the additional subvention _____ interest In respect @prompt theof _ paying farmers for FY 2016-17 a)7% ; 2% b)7% ; 4% c)7% ; 1% d)7% ; 3% 77. While granting limits under KCC, the isscale prepared of finance,by ______. a)District Technical Committee b)District Consultative itteeComm c)Block level Consultative CommitteeDRDA d)

137 78. While granting limits under KCC, the scale of finance, is approved by ______a)District Technical Committee b)District Consultative itteeComm c)Block level Consultative Committee d)None of above 79. While financing crop loan adopting scaleowing of marginsfinance, are foll required a)20% b)25% c)15% d)No margin 80. Additional interest subvention for crophree loanslacs upfor toprompt t repayment is: a)1% b)1.5% c)3% d)3.5% 81. What is the margin on Crop loans/-where above costRs.1, of 00,000cultivation is worked out by the Bank? a)5% to 10% b)NIL c)25% to 30% d)15% to 25% 82. Purpose for which KCC can be granted ______a)Crop production b)Crop production & Ancillary activities c)Crop production & Allied activities d)Crop production, allied activities & ancillaryies activit 83. In Contract Farming, under tie-upp arrangementloan can becro granted without collateral security up to a)Rs.25000 b)Rs 50000 c)Rs.100000 d)Rs 200000 84. In case of Agricultural Term loans (whereare created), movable norms forassets obtaining collateral security have been relaxed for limits up to ______a)Rs. 10,000/- b)Rs. 25, 000/- c)Rs. 50,000/- d)Rs.1, 00,000/- 85. Which of the following guidelines is ng not fixationcorrect of regardirepayment due dates for crop loans sanctioned under ACC/KCC scheme. a)The repayment due dates fixed for Kharifn andare Rabi31st Januaryseaso and 31st July respectively across the country b)SLBC/DLTC recommended repayment due datesdopted shall by be thea respective Circles / branches to fall in line elineswith the lead bank guid c)Wherever repayment due date is notby determined SLBC/DLTC, the existing common repayment due dates' may be nchesfixed by Circles/ bra d)All are correct. 86. Which of the statements below arees notof Tatkala special Tractor featur Loan scheme, which has been launched by the Bank recently. a)The scheme has a provision for Differentiatedly/Quarterly/Half EMIs (Monthyearly b)Loan is repayable within 48 to 60 months. c)No processing fee is stipulated under the loan. d)All of the above. 138 87. AB1 (SIMPLE) is applicable to farmers sanctioned with loan of Rs.______a)Rs.50000/- b)Rs.1.00 lac c)Rs.2.00 lacs d)none of the above. 88. The account should have been a booksStandard of Assetother in Bank/FIthe during the Preceding ______years in case of takeoverce. of Agriculture Advan a)2 b)3 c)5 None of the above d) 89. ATL accounts with minimum ______year'siod repaymentleft, are pereligible for takeover. a)2 b)3 c)5 None of the above d) 90. For takeover of ACC account from othernstitutions, Banks/Financial minimum iamount should be: a)1.00 lac b)2.00 lac c)10.00 lac d) No such limitation 91. The quantum of loan as percent of sanctionedon road priceunder to Tatkalbe Tractor loan scheme is: a)75 % of the on road price of the tractor b)85 % of the on road price of the tractor c)90% of the on road price of the tractor d)100 %of the on road price of the tractor 92. For takeover of ATL account from othernstitutions, Banks/Financial other thani allied activities, minimum amount should be: a)1.00 lac b)2.00 lac c)10.00 lac d) Nosuch limitation 93. Inspection charges waived for AGL advances up to: a)No inspection charge is levied on AGL advances b)Inspection charge is levied irrespective of amount c)All advances up to Rs 25000/- d)All advances up to Rs 50000/- 94. Scales of finance for crops means a)Cost of cultivation net of margin b)Cost ncludingof cultivation margin i c)Total cost of cultivation d)None of the above 95. The Demand Collection and Balance (DCB) register is prepared at the branches on ____ basis. a)Monthly b) Quarterly c)Half-yearly d)Yearly 96. Which of the following is treated as fiscalurpose yearof formaintaining the p DCB register? a)1st Jan to 31st Dec b) 1st April to 31st March. c)1st July to 30th June d)None of the above 97. What is the maximum repayment periodder permissibleProduce Marketingun Loan a)3 Months b)6 Months c)9 months d)12 months 139 98. Valuation of the commodity offered as primary security under Produce Marketing Loan is arrived at as a)Minimum support price, where ever declared b)Current market price c)Price generally prevailing at the timethe ofcommodity harvest inof the current year d)Lowest of the three, as mentioned above 99. What is the amount of collateral ined securityin case to thebe commodityobta offered as security is stored at the farmer's own it warehouseof Rs.1,00,000/- for loan lim a)Rs. 20,000/- b)Rs. 25,000/- c)Rs. 30,000/- d)No collateral to be obtained 100. KCC holders up to the age of ______covered underyears arePersonal Accident Insurance Scheme. a)50 b)65 c)70 d)No age limit 101. Personal Accident Insurance Scheme for KCCs riskholders up coverto Rs. _____ in case of death due to accident or typermanent i.e. (loss of 2 eyes/2total limbs)disabili a)Rs. 1, 00,000/- b)Rs. 50000/- c)Rs. 25000/- d)both bc & 102. While fixing limitborrower of theunder KCC, the branch may ductiontake into Account pro credit requirements of the farmer for a)A Month b) A Quarter c)A Half- Year d) The full Year 103. The credit limit of borrower under the revised KCC scheme is required to be reviewed ______a)Every Year b)After Two Years c)After Three Years d)Not reviewed 104. The farmer- borrower can avail contingentds under credit KCC neeup to a)10% of peak credit limit, maximum Rs. 5000/- b)15% of peak credit limit, maximum. Rs. 10,000/- c)20% of peak credit limit, maximum Rs. 10,000/- d)20% of total production credit limit 105. Following needs of the farmer are nttreated needs as undercontinge KCC a)Family maintenance expenses b)Educational and Medical Expenses c)Post harvest credit requirements d)All of the above. 106. Repayment of Crop loan/KCC should be ______a)Quarterly b) Half yearly c)Linked with Harvesting and Marketing of d)the None crop. of the above 140 107. For production loans (ACC/KCC) upto Rs. 50000/- and production loans uptoRs. 1,00,000/ - under contract farming (or formal tie up arrangement for repayment), where land records does not reveal prior indebtedness to any bank/financial institution______may be obtained in place of 'No Dues certificate' a)Letter from the local Panchayat where undertakenfarming is being b)Letter from the credit society of the locality c)Letter from the revenue authorities d)A self declaration from the prospective borroweris indebtedness towards hto other financial institutions 108. Cheque book can be provided to a)A literate KCC borrower b)A literate KCC borrower with sanction 0/-limit andof aboveRs 25,00 c)A literate KCC borrower with sanction limit of Rs 1 lakh d)Any borrower availing KCC. 109. ATM card can be provided to a)A literate KCC borrower whose account is standard b)A literate KCC borrower with sanction 0/-limit andof aboveRs 25,00 c)A literate KCC borrower with sanction andlimit aboveof Rs 1lakh d)Any borrower availing KCC 110. Crop loan can be converted to termatural loancalamities in caseaffecting of nmore than ______% of crop loss. a)40 b)50 c)60 d)75 111. Maximum quantum of finance under Schemef landfor ispurchase Rs.______o a)1.00 lakh b)3.00 lakhs c)5.00 lakhs d)10.00 lakhs 112. A document can be revived by: a)Acknowledgement of debt b)Obtaining a revival letter c)Part payment d) All of the above 113. What is the maximum tenure providedr purchaseunder schemeof landfo . a)4 to 5 years b)5 to 6 years c)7 to 8 yearsyears d)9 to 10 114. The interest subvention in respect ofuction short-term credit produp to Rs.3 lakh is available to . a)public sector banks(PSBs) b)public sector banks(PSBs) and Regional Rural Banks(RRBs) c) public sector banks(PSBs), Regional Rural Banks(RRBs) and rural cooperative banks d) public sector banks(PSBs), Regional Rural Banks(RRBs), Rural Cooperative Banks and Non Banking Financial Companies

141 115. Crop season is decided by a)RBI b)NABARD c)SLBC d) Ministry of agriculture 116. Which of the following is not a criteriaeligibility forunder considering Scheme for purchase of land. a)The applicant should be either agricultural,tenant labourerframer, share cropper and small and marginal framer b)The land shouldn't be in fragmented holdings. c)The land is in use for cultivation/ iculture.development of agr d)Applicant can be member of same family(ine loans)case evenof multiplwithout good track re. 117. KCC is valid for ______years and__ reviewedperiodical atintervals _____ a)1, 3 b)5, 1 c)1, 2 d)2, 1 118. Inter Cropping means: a)Cultivation of Paddy along with goat rearing b)Cultivation of short duration crops betweenain thecrops rows on of them same land c)Cultivation of crops once in two years on the same land d)None of the above. 119. While converting crop loan into stterm portion loan, is:intere a)Paid by the borrower b)Written off by the Bank c)May be paid by the borrower or cipalclubbed with the prin d)Contributed by the State Government 120. Crop loan is secured by ______of the standing crop. a)Pledge b) Lien c)Mortgage d) Hypothecation 121. ATM card can be issued under which s:of the following scheme a)KCC b)GCC c)KGC Artisan Credit Cardd) 122. In case of finance to weaker section nt, in costAgricultural of photo segme graph is to be borne by ______a)Borrower b)Bank c)Borrower: Bank 50:50 d)Photograph not required 123. Obtaining Revival Letters in Agri segmentsed with, is indispen case of ______which are repaid regularly andStandard are Assets. a)KCC Loan accounts b)Agri Term Loan accounts c)Both KCC & Agri Term Loan Agriculturalaccounts d) Gold loans 142 124. National Agricultural Insurance Scheme, has been replaced with ______scheme a)National Agricultural Insurance programme (NAIP) b)National crop Insurance Programme (NCIP) c)National crop insurance scheme (NCIS) d)None of the above 125. Loan under Land Purchase scheme is sanctioned___ purposes. for _____ a)Purchase of land for construction of clinic b)To purchase land for Agriculture to attainbility ineconomic their agriculturalviaoperation c)Purchase of land for construction of house d)None of the above. 126. In dairy, space requirement for each t.cow is _____ sq fee a)40 sq. ft. b)60 sq. ft. c)80 sq. ft. d)100 sq. ft. 127. A minimum distance of _____ meters nedshould between be twomaintai poultry farms. a)100 b)300 c)500 d)750 128. In dairy, space requirement for each feet.calf is ______sq a)40 sq. ft. b)30 sq. ft. c)25 sq. ft. d)20 sq. ft. 129. Which accounts are eligible for availingISHI loansPLUS under II' campaign'KR launched by the Bank targeting growth of investmenticulture segment?credit in agr a)Accounts in Agri. segment which are satisfactorilyfor theconducted past 3 years b)Accounts where repayment obligation has been whenmet theas sameand was due /demanded, c)KCC accounts duly reviewed / renewed atring leastthe 2past times3 yearsdu will also be treated eligible farmers d)All the above 130. Average lactation period is _____ ddays is &____ dry daysperio buffaloes. in case of a)270 days & 100 days b)270 days & 120 days c)240 days & 100 days d)240 days & 120 days 131. Maximum amount that can be financed lk fortransport purchase vehicle of undermi Dairy Society Plus is ______. a)Rs. 5/- lac b)Rs. 4/- lac c)Rs. 3/- lac d)Rs. 2/- lac 132. Maximum Repayment period for financing s underand DairyDairy PluSociety Plus schemes is ______years. a)3 years b)5 years c)7 years d)9 years 133. Minimum Debt Service Coverage Ratioer requiredDairy plusund and Dairy Society Plus schemes is ______a)1.50 b)1.75 c)2.00 d) Nominimum ratio 143 134. What are the eligibility criteria for financing under Dairy plus scheme------? a)Applicant below the age of 65 years b)Applicant should be member of milk producing society. c)Should own minimum 0.25 acre of landals forfor everycultivation 5 ofanim fodder, if dairy unit having less than 10 animals/lease andfor one-acreevery 5 ownanimals for units having animals10 and above. d)All of the above. 135. Minimum ____ distance should be maintainedtwo layer between sheds a)100 feet b)70 feet c)150 feet d)200 feet 136. Poultry sheds should be constructed _____ to getorientation sufficient sun light. a)East -west b) North --- South c) NE----SW d) Nosuch limitation 137. Under Broiler Plus the maximum loan per individual is a)Rs. 9.00 lacs b)Rs.2.00 lacs c)Rs. 1.00 lac d)Rs.5.00lacs 138. Collateral security required for finance erunder Plus Broilis a)Not needed up to Rs.1 lakh b)Only for loans0,000 above Rs. 5 c)Equivalent to 50% of the loan amount d)Nonebove of the a 139. Cage system is ideal for rearing a)Broilers b) Layers c) Breeding Stock d)Turkeys 140. NECC stands for a)National Employment Creation Committee b)National Egg Consumers Co-ordination c)National Egg Chicken Committee d)National Egg Co-ordination Committee 141. Minimum flock size under Broiler Plus Scheme is a)5, 000 birds d)10, 000 birds c)15,000 birdsd) Nominimum size 142. Under Broiler Plus Scheme, the minimum DSCR is a)1.75 b)1.50 c)1.40 d) 2.00 143. APEDA means a)Allied Agriculture. Products Export Developmentcy Agen b)Agricultural and Processed Food Products Exportment AuthorityDevelop c)Agriculture and Processed Food Products Exportent AgencyDevelopm d)None of the Above 144. MPEDA stands for a)Multi Purpose Employment Development Agency b)Marine Pisciculture Employment Development y Authorit c)Marine Products Exports Development Authority d)None of the above 144 145. Composite subsidies for general candidates, in the revised 'Scheme for Agri Clinic and Agri Business Centers is @ of total fund outlay. a)25% b)36% c)44% d)30% 146. Under the revised 'Scheme for AgriBusiness Clinic Center,and AgriComposite subsidy, in the case of women/ SC/ST candidates atesfrom is NE@____of and hillytotal st fund outlay. a)25% b)36% c)44% d)30% 147. Advances to Agri Clinics and Agri Businessclassified Centersas: are a)Direct finance to agriculture b)Indirect finance to agriculture c)Non-priority sector advance d)None of the above 148. Under Agri-Clinic & Agri Business Center,without Softany loaninterest is provided by NABARD to the extent of . a)25% of loan amount 50% b) of margin contributed by the applicant c)100% of margin d)100% of loan amount 149. Maximum Quantum of loan financed underfor anAgri individualclinic & ABC is a)Rs.3 lacs b)Rs.5 lacs c)Rs.20 lacs d)Rs.25 lacs 150. Who among the following is eligible for nicfinance and underAgri AgriBusiness cli center? a)Graduates in Agriculture and Allied subjectscentral from universitiesstate/ b)Diploma in Agriculture and Allied subjectsntral from universities state/ce c)Science graduates with Post Graduation innd AgricultureAllied subjects a d)All the above 151. Under Differential Rate of Interest (DRI) scheme, the limit of the loan has been raised from Rs.6500/- to Rs.______a)Rs 10,000/- b)Rs 15,000/- c)Rs 20,000/- d)Rs 25,000/- 152. Under Differential Rate of Interest (DRI) scheme, the limit for Housing, loan has been raised to Rs______. a)Rs 10,000/- b)Rs 15,000/- c)Rs 20,000/- d)Rs 25,000/- 153. RBI Guidelines stipulate advances undert leastDRI to ______%.be a a)1% of adjusted net bank credit b)1% of total advances outstanding as atrevious the endyear of the p c)2% of total advances outstanding as reviousat the endyear of the p d)2% of adjusted net bank credit 154. Swarna Dhara compaign relates to: a)Sprinkler Irrigation b) Drip Irrigation c)Canal irrigation d)Agri Gold loan 155. Interest Subvention of _____% is availableoans in for casecrop of productiongold l purpose. a)1.0% b)1.5% c)2.0% d)3.0% 145 156. Our Bank stipulates a margin of ______in case of Agri Gold Loan. a)30% b)25% c)20% d)15% 157. Gold Smith charges are paid by debit to a)Borrower's A/c b)Bank's Commission A/c c)Bank's Charges A/c d)Bank's Interest A/c 158. Which among the following is correct regardingof Agri sanctionGold Loans? a)Agri Gold loans can be sanctioned owers.to illiterate borr b)Gold loans can be sanctioned for agri ose investment purp c)Ornaments pledged should be in joint custody. d)All of above 159. Maximum loan amount that can be grisanctioned GoldLoan underis A a)Rs. 3.00 lacs b)Rs 10. 00 lacs c)5 times of AnnualIncome Farm d)No limit is stipulated 160. Repayment period stipulated for Agri ctionedGold forLoan cropsan production is a)6 Months b)12 Months c)18 Months d)30 Months 161. Agri gold loan under the non categoriesinterest subventioncan be financed for person a)Engaged in agriculture, cultivating own sedand land/ or lea b)For allied activities like Dairy, Poultry,Sheep Piggery,etc. c)To meet the investment credit needs of farmfarmers mechanization,including land development, irrigation, horticulture, floriculture,farm house, transportation of agriculture produce etc. d)All of the above 162. In case of agricultural gold loan, entsdelivery to aof arty, third ornamsignature p of the receiver will be obtained on ______a)Gold loan ledger b)COS 49 c)Both a & b d)Not d require 163. Effective rate of interest for Gold loanson-interest sanctioned subvention under categoryn will be a)7% b)9% c)10.25% d)12% 164. Agricultural gold loans can be sanctioned as a)Demand Loan b)T erm Loan c)Over Draft d)Cash Credit e)All of these 165. As per revised guidelines ofconstruction Scheme / for modernization of Cold Storages for Horticulture Produce, the implementing agencyn andfor releasesanctio of subsidy is____. a)NHB b)NABARD c)RBI Cold storage Development. Corporation of India d)

146 166. Under NHB Scheme, subsidy is calculated on the basis of ______a)Project Cost b)Bank loan c)Land holding and of typecrop d)Subsidy 167. The margin (except NE states,) stipulatedhilly underareas our Gramin& SC/ST Bhanadaran Yojana is a)15% b)20% c)25% d)30% 168. Which is the objective of Gramin sBhandaran Yojana i a)To provide Storage infrastructure includingstructure ancillary and facilities b)To create Marketing infrastructure and esancillary as facilitipart of primary processing of the value chain c)To provide Primary processing facilities, immovableage infrastructure, stor movable machines and ancillary facilities as part g of projectsprimary processin d)All of the above 169. Micro-credit constitutes provision of creditng notRs. exceedi______per borrower either directly or indirectly through SHG/JLG a)25,000/- b)100,000/- c)50,000/- d)5,00,000/- 170. Finance to SHGs is recommended by: a)Ojha Committee b)Kalia Committee c)Talwar Committee d) Rangarajan Committee 171. The concept of Farmers Club ______was initiated by ______a) SBI b)RBI c)NABARD d) GOVT. 172. Under Farmers' Club, the minimum andber maximumof members num is ______& ______respectively. a)4 & 10 b)10 & 20 c)10 & no ceiling d)5 & 10 173. ______are the memberseligible of farmersthe Club a)Farmers b)Farmers as well as non-farmers c)All villagers including willful defaultersAll d)farmers aged below 50 years only 174. For the purpose of reporting in performance advances to selfreport, help groups the (SHGs) should be categorized under a)SBF sub-segment b)SSI sub-segment c)AGR segment d)According to activity of SHG 175. Bank linkage can be extended to a followingSHG in stageswhich of the a)Forming b)Storming c)Norming d)Functioning 176. As per the SHG concept storming is ofthe development______stage a)1st b)2nd c)3rd d)4th 147 177. Under SHG Gold Card Minimum amount of advance is ______a)Rs.25, 000/- b) Rs.50,000/- c)Rs.1,00,000/- d)Rs.2, 00,000 178. Which is the eligibility criteria of theending SHG finance for extunder Sahayog Niwas a)SHG with good repayment track record forst 2payment years for la b)SHG with good repayment track record forst 1payment year for la c)SHG with good repayment track record stfor 5 paymentyears for la d)None of the above 179. SHPI stands for ______a)Self Help Posting Institutes b)Sahayata Hetu Provisions Insured c)Satisfaction and Harmony Purposes Insist d)Self Help Group Promotion Institutions 180. Who is responsible for repayment of SHG loans? a)The NGO who formed the group b)The leaderp of the grou c)All the members jointly and severally d)Nonebove of the a 181. Who decides the rules and regulations____? for SHG ______a)The facilitator (who forms the group) b)The banker c)The leader of the group d)All the members of the group with m.their collective wisdo 182. SB account and loan account to SHGin theshould namebe ofopened ______a)The leader of the group b)Office bearers of the group c)All the members of the group jointly d)Selfp onlyHelp Grou 183. SHG groupscan be financed for construction of new a housemaximum house, subject to of Rs. ______a)Rs. 25,000/- per member b)Rs. 50,000/- per member c)Rs. 75,000/- per member d)Rs. 1, 00,000/-per member. 184. The maximum period for repayment hyogof loanNiwas underScheme Sa is ______a)10 years b)15 years c)20 years d)No limit 185. Banks are eligible for grant assistance fromtion, NABARDnurturing forand formafinancing of JLGs over a period of 3 years @ ______per JLG. a)Rs 2000/- b)Rs 5,000/- c)Rs 10,000/- d)Rs. 3000 /- 186. RBI has stipulated a priority sector offor %lending Indian target Banks & ______% for Foreign Banks. a)40 & 50 b)18 & 40 c)30 & 40 d)40 & 32 148 187. RBI has stipulated Agricultural lending target of _____ % for Indian Banks & ______% for Foreign Banks. a)18 & 15 b)18 & Nill c)18 & 20 d)40 & 32 188. Target for advance to weaker section ____should % constituteof ANBC _ a)10 b)20 c)25 d)40 189. RBI Guidelines stipulate advances undert least DRI to ______be a %. a)1% of adjusted net bank credit b)1% of total advances outstanding as atrevious the yearend of the p c)2% of total advances outstanding as previousat the yearend of the d)2% of adjusted net bank credit 190. At least ____% of the total advancesDRI schemegranted shouldunder go to scheduled caste/scheduled tribes. a)25% b)40% c)50% d)70% 191. As per instructions issued by RBI, Rs.Agri ______advances lakhup againstto pledge/ hypothecation of agricultural produce (including receipts) warehouse for a period not exceeding 12 months, irrespective of whether the farmers were given crop loans for raising the produce or not, is considered as direct finance to agriculture. a)Rs. 10 lakh b)Rs. 25 lakh c)Rs. 30 lakh d)Rs. 50 lakh 192. Loans up to ______granted for ributionpurchase of andinputs dist for the allied activities such as cattle feed, poultry asfeed, indirect etc agril.is treatedadvance. a)Rs. 25 lakh b) Rs. 30 lakh c)Rs. 40 lakh d)Rs. 50 lakh 193. A ceiling of up to ______per n/sprinklerdealer in irrigationdrip irrigatiosystem/agricultural machinery, irrespective of their location, edshould as beindirect classifi agriculture advance. a)Rs. 25 lakh b)Rs. 30 lakh c)Rs. 50 lakh d)Rs. 100 lakh 194. Which of the following is not considered to asagriculture direct financesegment as per priority sector guidelines of RBI? a)Loans to small and marginal farmers for for purchaseagricultural of purposesland b)Loans granted for pre harvest and postes suchharvest as activitispraying, weeding, harvesting, grading, sorting and transporting c)Finance for setting up of Agriclinics and resAgribusiness Cent d)Loans to distressed farmers indebted to nonâ€al lenders, institution against appropriate collateral or group security 195. In case of advancesweaker sections,to inspection charges should be f levied @ ____% o prescribed rates. a)100 b)50 c)25 d)No charges 196. Under priority sector, out of 18% netked bankfor AGLcredit segmentearmar RBI stipulates a maximum of _____% for indirect AGL advance. a)20% b)25% c)40% d)15% 149 197. Match the followings: a)Blue Revolution i. Food Production b)Green Revolution ii. Oilseed Production c)Yellow Revolution iii. Milk Production d)White Revolution iv. Fish Production 198. Match the followings: a)Black Revolution i. Flower Production b)Brown Revolution ii. Rubber Production c)Rainbow Revolution iii. Cocoa Production 199. Match the following: a)Apiculture i) Flower Production b)Mori Culture ii)Plant Propagation c)Tissue Culture iii) Cultivation of malberry d)Floriculture iv) Bee keeping 200. Match the followings a)Apriculture i. Rearing of earth worm b)Olericulture ii. Forest tree culture c)Sylvi culture iii. Study of fruit crops d)Vermi culture iv. Vegetable production e)Pomology v. Mushroom cultivation 201. As per instructions issued by the bank,cide Auctiondiscretion of to goldde ornaments under agriculture segment is vested with __.______a)Regional Office b)Branch manager c) LHO d) Cash Officer 202. Bank has launched Asset Backed Agri loan scheme for agriculture segment in the name of ______. a)Premium Kisan Credit Card b)Premium Kisan Gold Loan c)Premium Kisan Gold card d)Premium Kisan Gold scheme 203. Which of the mentioned feature is ackedcorrect Agriw.r.t LoanAsset Schemeb launched by the Bank. a)The application should be processed in . 'Agri LOS' only b)Target group is Existing and New farmersborrowers as wellbanking as Goodwith other banks c)Finance is for traditional and modern latedfarm andactivities farm includingre emerging and High Tech activities in termmeeting production the shortcredit and investment credit. d)All of the above

150 204. What is the minimum and maximum quantum of finance that can be sanctioned under Asset backed Agri Loan Scheme launched by the Bank. a)2 lacs and 20 lacs b)3 lacs and 30 lacs c)3 lacs and 20 lacs d)3 lacs and 200 lacs 205. What is the collateral to be obtainedbacked Agriunder Loan AssetScheme a)Mortgage of Agricultural Land b)Mortgage of House property c)Mortgage of SARFAESI complaint immovableLand/Building) property ( pertaining to individual/proprietor/partner/near relativesalue fornot v less than 155% of the loan amount by way of first charge only (no second charge) and mortgaged property needs to be within 25 km from the branch where loan is availed. d)None of the above 206. Bank has recently tied up with ______n of seized for auctio tractors through organised Malls. a)Shriram Automobile India Ltd. b)Shriram Tranporto. ltd C c)Shriram Automall India Ltd (SAMIL) d)Shriram mallMulti India Ltd 207. What is the margin required underataic solarwater photopumping vol set system for irrigation under tie up. a)20% of total fund outlay b)15% of total fund outlay c)25% of total fund outlay d)30% of total fund outlay 208. Under solar photo volataic water pumpingr irrigationset systemunder fotie up,what is the maximum repayment period including moratorium. a)120 months b)84 months c)60 months d)48 months 209. As per guidelines issued by RBI, bankew schemehas launchedfor financinga n to joint liability groups for production and investmentder Agri creditsegment. un Name of the scheme is ______a)Revised Krishak uttan Yoyana b)Bhoomi Heen Krishakan Utth c)Bhoomi Heen Kisan d)krushak vikas ojanaY 210. Which of the below is not a unchedfeature ofproduct the forrecently financing la of joint Liability Group. a)Loan to be granted is against the offeredmutual by guaranteethe group, maximum amount of loan may be restricted toidual. Rs.50,000 per indiv b)Loan has to be secured by mortgage of land. c)It comes under direct financing. d)NABARD provides assistance to bank for formation,nurturing & financing new [email protected]

151 211. What is the product code of the diary product tie up with anchor companies for purchase of milch animals. a)6430-6156 b)6540-6236 c)6230-6136 d)6125-6136 212. What is the name of subsidy channelizing Entrepreneurship agency underDevelopment and Employment Generation (EDEG) component of National Livestock Mission a)NABARD b) SIDBI c)SBI d) CANARA BANK 213. What is the grace period of pig developmentnder Entrepreneurship component u Development and Employment Generation Programme a)1 year b)2 years c)3 years d)4years 214. What is the name of the scheme for HousingSHG memberspurpose to a)Gram Niwas b)Sahayog Niwas c)SHG housing loan d)Group housing scheme 215. Inter-se Agreement to be executed f by SHGall inmembers the Annexure____o a)SHG / 5 b)SHG / 7 c)SHG / 8 d)SHG / 9 216. What is the full form of LRM tform.in LLMS integrated pla a)Loan Recall Mechanism b)Loan Resubmit Mechanism c)Loan Renew Mechanism d)Loan Review Mechanism 217. Interest subvention claims are toow bemany submitted stages in ? h a)1 b)2 c)3 d)4 218. Bank has decided to revive the ______th a programmeview to infusewi enthusiasm among the operating staff working in Agri discontinuedBusiness, inwhich 2012 was a)Scheme for write off recovery in Agri loans b)Green initiative by Rural Branches c)Green Channel Programme for Excellence d)None of the above. 219. Which of the following are objectives nnelof Programmethe Green for ChaExcellence, which is reintroduced by the Bank from this financial year a)To upgrade the skills of Branch Managers toto createenable betterthem work environment and stimulate higher motivatione stafamong th b)To arrange study tours to various importantue agricultural high businessval units as well as to places of academic & historicallue additionimportance, as a va c)To impart special skills in financing highs in valueagricultural proposal banking, agro based industries and Micro Finance. d)All of the above 152 220. Which of the following is not an eligibility criteria for selection under Green Channel Programme for Excellence. a)The employee should be either Branch Managers(Agri) of orRUSU Fos branches b) Minimum Tenure at the branch: 12 monthsfinancial duringyear the c) Eligible branches: Agri advances levelprevious at theyear; endRs.2 of crores for Rural, Rs.5 crores for Semi Urban ebranch for andADBs. Rs.7.50 Branches cror with frauds or unethical practices not eligible. d)Minimum Tenure at the branch: 09 monthsfinancial duringyear the 221. Unified Package Insurance Scheme (UPIS) contains total 7 sections. Which one of the following sections is mandatory in UPIS. a)Crop Insurance (PMFBY) b)Personal Accident Insurance (PMSBY) c)Life Insurance (PMJJBY) d)Agricultural Tractor Insurance. 222. Recently launched Restructured Weather Basedsurance SchemeCrop (RWBCIS)In of Govt. of India the Sum Insured (SI) for each notified crop is based based on the 'Scale of finance' as decided by ______. a)State Government b)State Level Bankers' Committee. c)District Level Technical CommitteeGeneral d) Insurance Company. 223. What is the maximum loan that can'Financing be sanctionedFarmers Receivables'under under Corporate Tie-up? a)Rs 2.00 cr b)Rs 1.00 cr c)3.00 cr d)4.00 cr 224. perAs RuPay Card accident insurance cover, ng whichare ofeligible the transactionsfollowi ? a)One successful financial or non-financial transaction b)Transaction through any type of banking Channel c)None of the above is correct d)a & b are correct. 225. What is the minimum loan amount thatunder can beagricultural sanctioned Asset Backed Loan scheme a)Rs 2.00 lakhs & above b)Rs 3.00 lakhs & above c)Rs 4.00 lakhs & above d)5.00 lakhs & above 226. In Agri Scheme,ABL the Loan amount will be fixed____ on timesthe ofbasis of ___ annual farm income/ non farm income urcesfrom orall _____verifiable of sothe value of land /building mortgaged or quantum s of perland need. assessed a a)2 & 50% b)3 & 60% c)4 & 70% d)5 & 65% 153 227. Who is empowered to conduct Agri gold auction? a)Regional Manager b)Chief Manager (Rural) c)Admin Office d) Branch Manager. 228. Which day has been selected to bed auctionobserved dayas everythe golmonth ? a)3rd Saturday b)3rd Wednesday c) 3rd Friday d) 3rd Thrusday 229. A kharif mono crop is sanctioned on 07.06.2015, what will be NPA date if loan is not renewed / no credit. a)31.01.2018 b)07.0.2016 c)31.03.2017 d)31.01.2017 230. A long duration crop is sanctionedwhat on will15.06.2015, be NPA date a)15.06.2016 b)15.06.2017 c)14.06.2017 d)15.06.2018 231. Interest Subvention is not availableASSET underBACKED SBIAGRI LOAN. a)True b)False 232. Processing Fee under SBI ASSET BACKED AGRI LOAN is a)1% of loan limit b)2% of loan limit c)3% of loan amount d)4% of loan amount. 233. The Type of loan under LOAN.SBI ASSET BACKED AGRI a)Term loan b)Contingent account c)Drop line overdraft d)normal cash credit. 234. Fresh valuation of the propertyT BACKEDunder AGRISBI LOANASSE has to be carried out in every ______years. a)2 years b)3 years c)4 years d)6 years. 235. If overdue is more than 30 daysfault fromunder the dateSBI ofASSET de BACKED AGRI LOAN , then the penal interestd above is the_____ rate overof aninterest. a)1% b)2% c)3% d)4% 236. Inspection stipulated under SBI ASSETI LOAN BACKED is AGRat _____ intervals. a)Yearly b) Half yearly c)Not required for standard assetQuarterly. d) 237. What is the collateral to be obtainedhouse under/Green housePloy cultivation Scheme a)Mortgage of Agricultural Land only b)Mortgage of House property only c)Equitable Mortgage of SARFAESI complaint propertyimmovable pertaining to individual/proprietor/partner/near relatives fore notvalu less than 100% of the loan amount by way of first charge only (no second charge) and the land on which the activity will be undertaken have to mortgaged d)None of the above. 154 238. Framers should own minimum _____ acres of irrigated land in Self-propelled Combine Harvesters (integrated units). a)4 b)6 c)8 d)10. 239. Framers should own minimum ______d acresland inof Combineirrigate Harvesters (as an attachment / equipment). a)4 b)6 c)8 d)10 240. The margin required under Self-propelled HarvestersCombine is a)15% b)25% c)45% d)10% 241. The repayment period under Self-propelledne Harvesters Combi is a)5 years b)8 years c)9 years d)10 years. 242. Inspection is stipulated under ineSelf-propelled Harvesters Combis at ------intervals. a)Yearly b) Half yearly c)Not required for standard assetQuarterly. d) 243. Under the Self-propelled Combine Harvesterspenal interestloan, the is charged at _____% On irregular period on the irregular amount. a)1% b)2% c)3% d)4% 244. The TAT for sanctioning Harvestersof Combineafter submitting the required documents is ______a)5 days b)6 days c)9 days d)7 days 245. The repayment period for FINANCING INERYOF,Where FARM angible T MACH Assets are Created is a)5 years b)7 years c)9 years d)10 years. 246. The margin required OFFINANCING FARM MACHINERY,Where angibleT Assets are Created for loan above Rs. 50,000/ is a)15% b)25% c)45% d)10% 247. Up front fee under FINANCING OF FARM,Where MACHINERYangibleT Assets are Created is waived upto Rs. ______a)Rs 2.00 lakhs b)Rs 3.00 lakhs c)Rs 4.00 lakhs d)5.00 lakhs 248. What is the concession given in CC.the ROI in Digital K a)0.5% p.a b)1.00% p.a c)1.50% p.a d)2.00% p.a 249. What is the minimum loan amount in Digital KCC. a)1.01 lakhs b)1.20 lakhs c)2.00lakhs d)No ceiling 250. The Personal Accident Insurance is free__ uplac toin Rs._____Digital KCC. a)2.00 lakhs b)1.00 lakhs c) 4.00 lakhs d)3.00lakhs *** 155 AGL ADVANCES MCQ'S ANSWERS

1 B 26 D 51 D 76 D 101B 126B 151B 176B 2 C 27 A 52 C 77 A 102D 127C 152D 177D 3 C 28 D 53 D 78 B 103A 128D 153B 178B 4 D 29 C 54 C 79 D 104D 129D 154D 179D 5 D 30 C 55 C 80 C 105D 130B 155C 180C 6 B 31 D 56 E 81 D 106C 131C 156A 181D 7 D 32 A 57 A 82 D 107D 132C 157A 182D 8 C 33 D 58 C 83 D 108B 133B 158D 183B 9 C 34 A 59 D 84 D 109A 134D 159D 184B 10 D 35 B 60 C 85 A 110B 135B 160B 185A 11 C 36 A 61 A 86 D 111 C 136A 161D 186D 12 C 37 B 62 C 87 B 112D 137A 162A 187B 13 C 38 D 63 D 88 A 113D 138C 163C 188A 14 B 39 C 64 D 89 A 114C 139B 164E 189B 15 B 40 D 65 A 90 A 115C 140D 165A 190B 16 E 41 B 66 D 91 D 116D 141A 166A 191A 17 E 42 A 67 B 92 B 117B 142C 167C 192C 18 C 43 B 68 D 93 C 118B 143B 168C 193B 19 C 44 D 69 C 94 A 119C 144C 169C 194C 20 D 45 D 70 B 95 D 120D 145B 170B 195B 21 C 46 E 71 D 96 C 121A 146C 171C 196B 22 B 47 E 72 B 97 D 122B 147B 172C 197 23 C 48 D 73 D 98 D 123B 148B 173B 198 24 B 49 D 74 A 99 D 124B 149C 174C 199 25 C 50 B 75 B 100C 125B 150D 175C 200 201 B 202 B 203 D 204 D 205 C 206 C 207 A 208 D 209 C 210 B 211 A 212 A 213 A 214 B 215 B 216 C 217 B 218 C 219 D 220 B 221 A 222 C 223 B 224 D 225 B 226 D 227 D 228 A 229 A 230 C 231 A 232 A 233 C 234 B 235 A 236 B 237 C 238 C 239 B 240 B 241 C 242 D 243 B 244 D 245 B 246 D 247 D 248 A 249 A 250 A 197. a - iv , b - i , c - ii , d - iii 198. a - ii , b - iii , c - i 199. a - iv , b - iii ,c - ii , d - i 200. a - v ,b - iv , c - ii , d - i , e - iii. 156 INTERNATIONAL BANKING

1. For private visit abroad, other than Nepal and Bhutan any resident individual can obtain foreign exchange up to an aggregate amount of $______in any financial year irrespective of the number of visits undertaken during the year a)25,000 b)100,000 c)250,000 d) none 2. PAN card need not be insisted upon fortowards remittances permissible made current account transactions up to $______a)25,000 b)100,000 c)250,000 d) none 3. For issue of a Demand Draft in US$t rateon SBIis applied?New York, wha a)TT Selling b)DD Selling c)TT Buying d)DD Buying 4. For payment of a Demand Draft in US $, Foreignissued byOffice our at New York, for which reimbursement to be obtained from their Vostront with Accouour OB, Mumbai what rate will be applied? a)TT Selling b)DD Selling c)TT Buying d)DD Buying 5. For an exporter, while negotiating the LC,bills whichunder rate will be applied? a)Bill Selling b)DD Selling c)Bill Buying d)DD Buying 6. Who issues the Importer-Exporter Code Number a)RBI b)Customs Authorities c)Indian Chambers of Commerce & DirectorIndustry d) General of Foreign Trade 7. Exports from India are governed by a)Exim Policy b)Foreign Trade Policy c) FEMA Regulations d) b & c 8. At what rate the bills will be crystalised? a)TT Buying Rate b)TT Selling Rate Bill c) Buying Rate d) Bill Selling Rate 9 . The credit extended by the overseas supplier to thedomestic importer is called as a)Buyer's Credit b)Pre-shipment Credit c)Supplier's Credit d)Trade Credit 10. At what rate the import bills will be crystalised? a)TT Buying Rate b)TT Selling Rate c)Bill Buying Rate d)Bill Selling Rate 11. The foreign currency account maintainedn byDepartment our Foreigwith our foreign branches/correspondents in different countries is ______known as _____ a)Special account b)Vostro account c)Nostro account d)FCNR account 12. The account maintained by an our ForeignCorrespondents Branches with / our domestic branch (in India) is known as ______a)Loro a/c b)Vostro a/c c)Special a/c d)Nostro a/c 157 13. Rate applied for a foreign exchange transaction which involves immediate conversion of currency is known as ______a)ready rate b)forward rate c)merchant rate d)long rate 14. A quotation in which the home currencyandard unit isunit theand st the rate is ex-pressed in variable units of foreign currency is called ______a)direct rate b)spot rate c)indirect rate d)forward rate 15. When conversion/exchange of currencies takes futureplace atdate someat a rate of exchange agreed upon now, such a transaction is known as a)spot transaction b)cover transaction c)cash transaction d)forward transaction 16. A rate of exchange established betweenes on any the twobasis currenci of the respective quotation of each currency in terms ofown a asthird currency is kn a)cross rate b) merchant rate c) wash rate d) composite rate 17. A swap transaction involves ______a)purchase of currency b)sale of currency c)purchase of currency against sale or forwardency sale of the curr d)Simultaneous purchase and sale of one currencyother foragainst different an settlement dates. 18. A L/C that cannot be cancelled ore amendedconsent ofwithout the thparties concerned is known as a / an a)Confirmed L/C b)Irrevocable L/C c)Transferable L/C d) Back to back L/C 19. An L/C which can be amended or cancelledBank atby anythe timeIssuing prior to its expiry without notice to the Beneficiary is called a / an a)Confirmed L/C b) Irrevocable L/C c)Revolving L/C d)Revocable L/C 20. When theAdvising Bank, at the request of the issuing Bank,confirmation adds whichits would constitute a definite undertaking by the L/Cformer is theknown as a / an a)Irrevocable L/C b)Transferable L/C c)Confirmed L/C d)Revolving L/C 21. An irrevocable LC which authorises the advising extend bank preshipment/packingto credit upto a certain amount to the beneficiaryle him to toenab meet preshipment expenses is known as a / an a)Irrevocable LC b)Transferable LC c)Revolving LC d) Red Clause LC 22. An ancillary LC which arises when ) theuses theseller(beneficiary LC opened in his favour to support another LC opened by the Seller's Bank, favouring his supplier is called a)Transferable LC b) Back to Backc)Revolving LC LC d) none of these 158 23. Non-resident Indian is defined for banking purpose in a)FEMA b) Income Tax Act 1961 c)Wealth Tax Act 1957 d)None of the above 24. GR forms are submitted in respect of a)Import transactions b) FOCNA transactions c)Export transactions d)NRE transactions 25. The Uniform Customs and Practice for s Documentaryare drawn Creditby a)RBI b)FEDAI c)International Chamber of Commerce d)IBA 26. Agencies involved in export finance are controlled by a)RBI b)IDBI c) ECGC d) EXIM Bank 27. Balance of Trade of a country is : a)The difference between the Inward and Outwards made remittancein foreign exchange b)The surplus generated shown in a Trading Account c)The difference between exports and imports d)none 28. Remuneration of foreign exchange transactiond to is credite a)Exchange a/c b) Interest a/c c) Commission a/c d) Discount a/c 29. What is an OCB ? a)It is a trust b)It is a foreign company c)Overseas Commercial Bank d)Overseas Corpo-rate Body 30. How much silver can be brought in by NRI to India ? a)50 Kg b)75 Kg c)200 Kg d)100 Kg 31. E.E.F.C account is a)Exchange Earners Foreign Currency Account b)Exchange Entitlement for Civil servants c)Export Earnings and Foreign Currency Account d)None of the above 32. An NRI is eligible for wealth tax___ exemptionyears afterfor his/her____ return to India a)5 years b)3 years c)1 year d)7 years 33. International Gateway for SWIFT is situated in a)London b) Frankfurt c) Brussels d)New York 34. INCOTERMS refer to a)Incorporated Terms b)International Commercial Terms c)Indian Commercial Terms d)None of the above. 35. Foreign Trade Policy is framed by a)RBI b)EXIM bank c)DGFT d)Ministry of Commerce, Govt. of India 159 36. What are eligible debits from NRO a/cs? a)All local payments in rupees b)Remittance outside India of current incomeividend, like pensionrent, detc c)Remittance upto USD one million d)Sale proceeds of immovable property a)a only b)a and b c) a,b,c d)c only 37. A foreign national of non Indian origindia visitingcan openIn what type of a/c? a)NRE a/c b)NRO a/c c) Domestic a/c d) Cannot open 38. Loans against fixed deposits of NROs cannot be granted for a)Personal requirements b)Agricultural activities c)Business purposes d)Third parties 39. What is the status of a/c of Nepala personor Bhutanleaving forIndia taking for up employment? a)Resident a/c b)NRE a/c c) NRO a/c d)Cannot open a/c 40. Power of attorney holder of NRO a/c can dofollowing which transactions?of the a)Transfer of funds to third party outside India b)All local payments including investments c)Payment by way of gift to a resident d)Transfer from the a/c to another a/c 41. What is the time limit for intimating documentsdiscrepancies to inthe customers by negotiating bank? a)3 banking days b)7 days c)5 banking days d)7 banking days 42. International Chamber of Commerce (ICC) is Head quartered at a)Washington D C b)New York c)Paris d) London 43. UCPDC in the context of International Banking stands for ______. a)Uniform Customs and b)Universal Customs and Procedures Practice for credits Documentary for Documentary credits c)Universal Customs and d)Uniform Customs and Procedures Practice for Documentarydits for cre Documentary credits 44. NRI deposit rates are linked with ______a)Card rate b)Spot rate c) LIBOR d) On-line rate 45. The current version of URC, which is a publication of ICC is a)URC 522 b)URC 725 c)URR 725 d)URR 522 46. The current version of UCPDC is ______. a)UCPDC 500 b)UCPDC 600 c)UCPDC 700 d)UCPDC 800 47. URC rules are published by ICC. URC______. stands for ______a)Universal Rules for Collection b)Universal Realisation of Credits c)Uniform Rules & Customs d)Uniform Rules for Collection 160 48. Bill of Lading is ______. a)Evidence of shipment b)Evidence of import c)Evidence of payment d)Evidence of remittance 49. The term "SOFTEX form" relates to a)Software for export transactions b)Software for handling import transactions c)Declaration form for software export in . non-physical form d)Declaration form for software imports 50. A Bill of entry in Indian context is ______a)evidence of import of goods into India issued by customs b)a form to be filled by importers with RBI c)a form issued by authorised dealer to toenable clear importerthe goods d)a form issued by FEDAI 51. As per revised guidelines by RBI,individuals in Indiaresident are now permitted to maintain joint account with non-resident close relative(s) on "Either or Survivor" basis for operational convenience with some conditions. Which of the following is not a condition laid down by RBI a)Such account will be treated as resident ll bankpurposes account andfor all a regulations applicable to a resident bank applicableaccount shall be b)Cheques, instruments, remittances, cash, card r orproceeds any othebelonging to the NRI close relative shall not tobe thiseligible account for credit c)The NRI close relative shall operate suchr andaccount on behalfonly foof the resident for domestic payment and not for creatingnterest anyfor himselfbeneficial i d)All of the above are conditions set by RBI 52. As per recent clarification by FEDAI,When of expiryan optiondate contract falls on a "known holiday", expiry date is______. a)Pre-poned to the previous working day b)Postponed to the next working date c)Decided as per convenience of both the parties involved d)Left to the discretion of individual Banks 53. How many new currencies added under Miscof FXCurrencies -OUT remittance tab a)6 b)50 c)90 d)91

KEYS 1 c2a3 a4d5c6d7d8b9c10d 11 c 12 b 13 a 14 c 15 d 16 a 17 d 18 b 19 d 20c 21 d 22 b 23 a 24 c 25 c 26 d 27 c 28 a 29 d 30d 31 a 32 d 33 c 34 b 35 d 36 c 37 b 38 b 39 a 40b 41 c 42 c 43 d 44 c 45 a 46 b 47 d 48 a 49 c 50a 51 d 52 a 53 d

161 1. ______has been added in the UCPDC 600, under Force Majeure clause (Article 36). a)War b)Tsunami c)Acts of T errorism d) Robbery 2. NRI deposit rates are linked with ______a)Card rate b)Spot rate c) LIBOR d) On-line rate 3. Under the existing FEMA Regulations and Wire transfer guidelines for passing credit to NRE accounts through RTGS/NEFT/NECS/ECS,______bank has the responsibility to ensure that the funds are under the eligible credit to the NRE account. a)The Bank holding account of the customerThe responding b) Bank c)The originating/sponsor Bank d)The intermediary Bank 4. Which of the following is incorrect cesw.r.t toloans NRIs and againstadvan their NRE / NRO/FCNR(B) deposits. a)The loan will not be made availablearty eitherto anyin thirdIndia p or abroad on the security of such deposits. b)The facility of premature withdrawal of NRE/FCNRs shall depositnot be available where loans against such deposits are to be availed of. c)Interest will be applied at monthly intervalsRupee andin bothForeign Currency Loan d)Loan can be granted for re-lending gricultural/or carrying plantation out aactivities or for investment in real estate business 5. What is the minimum and maximum remittedamount underthat canSBI beexpress US Rapid Remittance scheme per day? a)USD 50 and 5000 b)USD 1000, 100000 c)USD 100, 5000 d)USD 2000, 50000 6. ______Is the product meant for NRIs residingsend remittancesin USA toto friends and relatives in India. a)SWIFT b) Global Remittance c)NRI Remittance d) SBI Express US Rapid Remittance 7. What is the charge per remittance presssent USthrough FCNR SBI RapidEx Remittance. a)USD 5 b) USD 10 c)Free of Cost d)To be recovered from the Payee account in INR 8. As per priority sector lending guidelinest should export constitute credi what percentage of the total advance of a domestic commercial bank? a)16% b)11% c)4% d)Export credit is not a priority sector lending 9. As per instructions issued by RBI, remittancesorts should against be impcompleted not later than ______months from the date of shipment. a)6 months b)1 year c)2 years d)3 months 162 10. As per regulations of FEMA Person of Indian Origin (PIO) is a person who is a citizen of any country other than Pakistan and Bangladesh. a)He/She at any time held b)He/She or either of his/her parents/grand citizensparents ofwere India. c)He/She is a spouse of an Indian Citizen. d)All of the above 11. The maxim applied in respect of direct quotation is a)Buy Low, Sell Low b)Buy Low, Sell High c)Buy High, Sell Low d)Buy High, Sell High 12. What is the cap for loan against therNRE/FCNRB to depositors deposits or ei to third parties? a)Rs. 20 lacs b)Rs.10 lacs c)Rs.1 crore d)No limit 13. Bank has recently revised the FCNB Premiumch one account, of the whi following modifications are not carried out ? a)it has been decided to permit forward ptocontract 5 yearsbooking maximum u b)customer can opt for taking final maturitye of inthe INRcross-currencies or on (USD, GBP, EURO, CAD, AUD or JPY). c)Authorized branches are advised to identifyofficials oneto orhandle two this product. d)None of the above 14. Loan against FCNR(B) term deposits can be extended in : a)Rupee loans are only permitted. b)Foreign currency loans are only permitted. c)Either rupee or foreign currency loans O)(USD, are GBP,permitted. EUR d)None of the above. 15. Credit reports on overseas suppliers ont billsaccount directly of imporreceived by importer is no longer required to be obtainedealer inby casesauthorized where d import bills does not exceed USD ______a)1 Million b)5 Million c)3,00,000 d)Not limit 16. Where the export consignment is outtransferred/sold to another buyer other than the original buyer, RBI's approval for voicereduction value upin to ____%the is notin required) a)10 b)25 c)5 Required in all cases d) 17. In case of export proceeds realization ductionADs uptomay %allow of re Invoice value subject to certain conditions. a)5 b)10 c)100 d)25 18. Which is the apex body for refinancingshipment of Exportpre and creditpost extended by commercial banks? a)RBI b)IDBI c) EXIM BANK d)FEDAI 19. What is the minimum amount for which a Vishwareign TravelYatra FoCard can be issued in USD? a)500 b)1000 c)5000 d)10000 163 20. What is the minimum amount for which FCNB deposits can be issued in USD,GBP or EUR ? a)500 b)100 c)1500 d)1000 21. FCNR(B) deposit accounts are opened as______. a)SB,CA,TDR & STDRs b)TDRs & STDRs c)Only SB d) Non of the above 22. Nostro account means ______. a)Your account with us b)Our account with them c)Their account with you d)Your account with them 23. PCFC can continue up to a maximum____ period of ______a)90 days b)30 days c)360 days d)180 days 24. A Bill of Lading is ______a)Title to the goods b)A receipt for the goods c)Evidence of a contractcarriage of d)All of these 25. All the exporters have to submit the TEXGR/PP/SDF/SOF forms to authorized dealer in respect of exports of value______and above. a)Rs.25000 b)Rs.100,000 c) USD 25000 d)USD 100,000 26. AD can permit Public Sector Company to remitas advanceFOREX payment for import without insisting on a bank guarantee upto______a)USD 15000 b)USD 25000 c)USD 100000 d) Any amount 27. For issue of Foreign Currency Travelersate appliedcheques, is the r a)TC selling rate b)TC buying rate c)TTbuying rate d)TT selling rate 28. Which one of the following rate is to be w-value quoted transactions for lo below Rs.10.00 lacs? a)Forward Rate b)Special Rate c) On-line Rate d) Card Rate 29. Which one of the following rate is to be quoted for all high-value transactions of Rs. 10 lacs and above? a)Forward Rate b) Ready Rate c) Card Rate d) On-line Rate 30. What is the minimum balance to be maintained for a NRE/NRO account if the account is maintained at a PBB situated at urban/metro center? a)Rs. 1000 b)Rs. 50000 c)Rs. 10000 d)Rs. 100000 31. What is the minimum balance to NRE/NRObe maintained account for if a the account is maintained at other than PBB branch? a)Rs. 1000 b)Rs. 50000 c)Rs. 10000 d)Rs. 100000 32. Who regulates import/export trade in India? a)Ministry of Commerce b)DGFT c)Ministry of Finance d)RBI 164 33. Processing of export related receipts through Online Payment Gateway Service Providers (OPGSPs) facility is available for export of goods and services of value not exceeding USD ______. a)USD 10,000 b)USD 25,000 c)USD 50,000 d)USD 1,00,000 34. A swap transaction involves ______. a)Purchase of Currency b)Sale of Currency c)Purchase of currency against sale or forwardency sale of the curr d)Simultaneous purchase and sale of one currencyother foragainst different an settlement dates. 35. Unspent foreign exchange brought back esidentto Indiaindividual by ashould r be surrendered to an Authorised Person within the____ datedays of fromreturn of the traveller a)90 b)120 c)150 d)180 36. Forfaiting means ______a)Export bills discounting without recourse b)Retirementf Import o bills c)Crystallisation of bills d)None of the above 37. What is the limit up to which branchesnt in maycash acceptagainst paymethe sale of foreign exchange for travel abroad for(for any otherprivate purpose)? visit or a)Below Rs 20000 b)No Cash transaction c)Under Rs.100000 d)Below Rs.50000 38. Crystallisation means ______a)retirement of an import bill b)conversion of FC liability into Rupee liability c)conversion of Rupee liability into FC liability d)all of these 39. The process for receiving and activating registeredINB password email onfor NRI customers has undergone a change. Which ructionsof the arefollowing correct instin this regard? a)NRI customer will receive his / her INBS onusername registered as mobilea SMnumber b)An email containing a Key Code and furtherto be procedurefollowed will be sent on customer's registered email address. An SMSgeneration informing of aforesaidthe email will also be sent to the customer's address registered email c)For first 5 days from activation customered accesswill haveto INB.limit Post cooling period the customer will get complete accesshrough toINB. the account t d)New process will be implemented with effect r from2016. 07th Octobe e)All of the above 165 40. Under the Liberalised Remittance Scheme of RBI, Authorised Dealers may freely allow remittances by resident individuals up to ______per financial year (April-March) for any permitted current or capital account transactions or a combination of both. a)USD 150000 b)USD 200000 c)USD 2,50,000 d)USD 1,00,000 41. Under the Liberalised Remittance Schemeesident of individualRBI any mayr remit up-to USD______in one financial year as dinggift tooutside a personIndia. giftingresi purposes, both the individuals i.e. remitterent (NRI) shouldand berecipi close relatives as defined in the Companies Act 2013 a)USD 150000 b)USD 200000 c)USD 2,50,000 d)USD 1,00,000 42. Authorised Dealers can allow upto ______ance remittance for advfor import of goods into India without insisting on tee.foreign bank guaran a)USD 500,000 b)USD 200,000 c)USD 100,000 d)USD 50,000 43. EEFC accounts are maintained with a)Foreign Dept. b)Foreign Banks c)Domestic branches of Banks d)All of the above 44. The term "SOFTEX form" relates to a)Software for export transactions b)Software for handling import transactions c)Declaration form for software export in non-physical form. d)Declaration form for software imports 45. Overdue interest is chargeable on man ______export bill fro a)31st day after due date b)181st day after shipment c)3rd day after the due date d)Day after the due date 46. As per LRS, out of the overall 250,foreign 000 perexchange financial year) (USD being sold to a traveller , travellers proceeding to Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States may be released Foreign exchange upto ______. a)USD 5000 b)USD 10,000 c)USD 50000 d)Full exchange may be released 47. What does BRC stand for? a)Bills Rediscounted Credit b)Bill Realisation certificate c)Bills Restructured Certificate d)Bank Realisation Certificate 48. In forex transactions, a Bill of entryxt isin ______Indian conte a)evidence of import of goods into India issued by customs b)a form to be filled by importers with RBI c)a form issued by authorised dealer to toenable clear importerthe goods d)a form issued by FEDAI 166 49. Authorised dealers are normally required to preserve Exchange Control copies of Bills of Entry/ Postal wrappers received from importers, for a period of ______a)6 months b)1 year c)18 months d)18 months 50. Loro account means ______a)Your account with us b)Our account with you c)Their account with you d)Our account with them 51. Under a CFR contract, the insurance bornecharges by are: to be a)Exporter b) Importer c)to be shared between & (a) (b)d) none of the above 52. If a letter of onsiblecredit foris ______advised by the Bank, it is resp a)Financial standing of the issuing bank b)Financialng ofstandi the applicant c)Payment of the LC amount d)Genuineness of the LC 53. What is the purpose of opening Residentency (RFC)account? Foreign Curr a)To facilitate resident Indians park theirgn fundCurrency in denominatedForei deposits b)To facilitate NRIs park their fund in denominatedForeign Currencydeposits c)To facilitate NRIs, who are returning anentto Indiasettlement for parkperm their funds in foreign currency d)None of the above 54. Maximum amount of foreign currency thatd forcan travelbe releaseto Iraq is a)USD 500 b)USD 1000 c)USD 3000 d)USD5000 55. Crystallisation of import bill is to be ____thdone onday the from the date of receipt of bill under LC a)30 b)20 c)10 d)15 56. For education abroad, ADs can release foreignupto USDexchange _____ a)50000 b)100000 c)200000 d)250000 57. What is the period upto which authorisedrequired todealers preserve are Form A2 along with other related documents? a)6 months b)12 months c)18 months d)24 months 58. Authorised dealers may accept cash for ingamounts Rs. not______exceed for sale of foreign exchange for travel abroad. a)Rs. 50,000 b)Rs. 100,000 c)Rs. 500000 d)Rs. 1,50,000 59. INCOTERMS stands for ______a)Commercial Certification terms b)International Commercial Terms c)International Companies Terms d)None of the above 60. Formulation of Foreign Trade Policy _____is done by ____ a)Ministry of Commerce b)DGFT c)Ministry of Finance d)RBI 167 61. When forward rates are at a discount, they are more advantageous to the _____ a)Importer b) Exporter c)both a & bd) none of the above 62. Under option contracts, currency option gives buyer the _____ a specific quantity of currency at an agreed rate on before a particular date. a)Right to buy or sale b)Obligation to buy or sale c)both a & b d)None of the above 63. The term beneficiary in a letter ______of credit refers to _ a)Importer-buyer b) Exporter -seller c)The bank which negotiates the bill d)none of the above 64. Forward rate means ______a)Rate agreed today futurefor datea c) Tom Rate b)Rate contracted on a future date d)All of the above 65. Who gives AD licence ? a)RBI b)FD c)Corporate Centre d) None of these 66. IEC stands for ______a)Importer-Exporter Code Number b)Importer ExporterControl Number c)Indian Export Control d)None of these 67. IEC number is alloted by ______a)RBI b)DGFT c)Ministry of Finance d)Ministry of Commerce 68. FEMA stands for ______a)Foreign Exchange Management Act b)Funded Exchangeagement Man Act c)Fund Excess Monitoring Act d)None of the above 69. What is the amount of Foreign Exchangealers areAuthorised permitted de to remit on behalf of a resident indian for medical expenses abroad? a)USD 75000 b)USD 100000 c)USD 1,25000 d)USD 250000 70. SDF stands for ______a)Self Declaration Form b)Salary Declaration form c)Statutory Declaration Form d)Statutory Drawing tyFacili 71. Nostro Account means ______a)Your account with us b)Our account with you c)Their account with youNRI d) account 72. UCPDC stands for ______a)Uniform Customs and Practices for Debits and Credits b)Uniform Customs and Practice for Documentary Credits c)Unified Credit Procedure for Developed Countries d)United Credit Programme for Developed Countries 168 73. Which version of UCPDC is presently in force? a)UCPDC 6000 b)UCPDC 500 c)UCPDC 5000 d)UCPDC 600 74. EPC stands for ______a)Export Product Council b)Export Packing Credit c)Export Product Credit d)Export Promotion Credit 75. PCFC stands for ______a)Pre-Shipment Credit in Foreign Currency b)Post Shipment Control of Foreign Currency c)Post-shipment Credit in Foreign Currency d)None of the above 76. GLS stands for______a)Global Language System b)Global Link Service c)Global Link System d)Global Lock section 77. EBRS stands for ______a)Export Bill Return System b)Export Bill Rediscounting Scheme c)Export Bill Return Scheme d)All of the above 78. Balances in NRE Deposit accounts are repatriable upto a)Only Principal amount b)Only Interest amount c)Both Principal andInterest d) Not repatriable 79. NRO account holder may remit/repatriate an amount up to per financial year out of the balance held in his Non Resident (Ordinary) Rupees Account. a)USD 1,00,000 b)USD 1,000,000 c) Rs.1,00,000 d)Rs.10,00,000 80. RBI has permitted Banks to allow foreign Tourists,re on who short a visit, to open NRO accounts in India. These accounts are allowedrated to forbe a opemaximum period of ______months a)3 months b)6 months c)9 months d)12 months 81. Which category of Authorized branches canro a/csmaintain ? Nost a)A category b)B category c)C category d)all of these 82. B category branches can handle ______a)trade related transactions b)service related transactions c)NRI accounts d) All of these 83. Under FCNRB loan Scheme, loans are______extended to __ a)NRI customers b)Persons having FCNRB deposits c)Corporate requiring Foreign currency/ Rupee funding d)All of these 169 84. As per recent notification of the Reserve Bank of India (RBI) under FEMA 5 ( R) dated 01st April 2016, NRO account held jointly with resident Indians should be on 'Former or Survivor' basis only. Further RBI has clarified that NRO accounts opened earlier in 'Either or Survivor' mode needs to be mandatorily converted to a)Payable to Former b)Payable jointly c)Former or Survivor d)No change required 85. The cover operation of all forex etransaction by ______s are don a)Corporate Centre b)Foreign Department, Kolkata c)Treasury management Group, Mumbaid)None of these above 86. Which of the following is not an exportm? declaration for a)GR/SDF b)VP/ COD c)BEF d)SOFTEX 87. For professional like doctors, chartered accountantsding services provi abroad, how much of inward remittances can be credited to EEFC account? a)100% b)75% c)50% d) Can't be credited 88. UCP 600is applicablew.e.f______. a)01.07.2007 b)01.01.2007 c)01.07.2005 d)01.01.2005 89. FEDAI stands for :- a)Foreign Exchange Dealer's Act of India b)Foreign Exchange Dealers' Association of India c)Foreign Exchange Development Authority of India d)None of the above 90. Foreign Nationals on their temporarya arevisits allowedto Indito open the following accounts a)NRO SB & CA b)NRE SB & AnyCA NRO c) accounts d) Not allowed 91. From 1st April 2012 onwards R return is compiled by:- a)Global Market Unit, Kolkata c)Treasury Management Group b)All A and B category forex handling branches d)Not submitted at all 92. Customers with which of the resident statusopen areRFC allowed accounts? to a)RNOR (resident but not ordinarily resident) b)ROR (resident and ordinarily resident) c)RI (resident Indian) d)All of the above 93. Which of the following is a pre , shipmentwhich isexport disbursed credit in indian rupees? a)PCFC b)EBR c)EPC d)EBD 94. Which of the following is a post , shipmentwhich isexport disbursed credit in indian rupees? a)PCFC b)EBR c)EPC d)T rade credit 170 95. As per extant instruction of the Bank, operations in the inoperative accounts is to be permitted after due diligence as per risk category of the customer. Accordingly now, NRI customer has to submit following for operationalizing their 'in-operative' NRI account a)Re-KYC letter along with identification documents. b)Mandate to the branch for carrying & out creditRs. in1/- thedebit customer's account. c)Recent passport size photograph d)Both a & b. 96. Under Liberalized Remittance Scheme (LRS) in a Financial Year a minor can remit up to___ a)USD 50,00 b)USD 1,00,000 c)USD 250,000 d) Minor cannot remit 97. For violation of FEMA, prosecution is___ done by ______a)RBI b)DGFT c) FEDAI d) Enforcement Directorate 98. Recently Bank has allowed branches to issue Bank Guarantees without transferability/ assignment clause, where ______is the beneficiary. a)MNC b)Reputed corporates c)PSUs/ Government Undertakings/ Government Departments d) None of the above 99. In case of revocation of the Bank eficiary,Guarantee the byBank the shouldben a)Bank should refer it to the customer anduld onpay acceptancethe beneficiary sho b)Bank should refer to the customerif sufficient only balance is not available in the account of the applicant c)Conduct an enquiry on the fact and efaultfigures by aboutthe applicantthe d d)Pay to the Beneficiary immediately on en receiptdemand of withoutwritt waiting for any response or confirmation from the applicant 100. Which of the following statements is efinitiontrue inof respectNRI? of d a)Period of stay in India in the previousot exceed year 182should days n as per IT Rules b)Period of stay in India in the previous exceed FY 182should days not as per FEMA c)eriod of stay abroad in the previousceed AY 181should days notas exper IT Rules d)None of the above 101. Which of the following accounts of ia?NRIs is taxable in Ind a)NRE b)NRO c)FCNR(B) d)RFC 102. Foreign Currency loans extended/arranged mportersby banks for to retirementi of Import Bills, upto repayment period 1year ialsin caseand 3of yearsraw materin case of capital goods is called a)FCNR Loans b)Commercial Borrowings c)Trade credits d)None of these 171 103. External Commercial Borrowings (ECB) means : a)Borrowings by Govt. from IMF b)Borrowings by Govt. from World Bank c)Borrowings by Corporate from MNCs d)Borrowings by Corporate & FIs from Internationalt. marke 104. Which of the following is not econciliation?an objective of Nostro r a)Improving FD's profitability b)Detecting and recovering double payments ebitsor double d c)Recovering charges levied by correspondents d)Minimizing provision against unmatched debitsBI asdirectives per R 105. In order to ensure uniformity and nteresttransparency rates on NREin / FCNRi (B) deposit,______publishes the LIBOR / SWAP rates to be used by banks in arriving at the interest rates on NRI deposits. a)RBI b)EXIM BANK c)FEDAI d)Golbal Market Unit 106. FERA has been replaced by FEMA w. e. f a)01.01.2000 b)01.04.2000 c)01.06.2000 d)01.07.2000 107. If FCNR(B) A/c is closed before a minimum period of 1 year ______a)Interest will be paid for period of e runonly at domestic rat b)Interest will be paid for the actualtractual period raterun withoutat conpenalty c)Interest will be paid for the actualt hasperiod run the at deposicontractual rate with penalty d)No interest is payable 108. Non Resident Ordinary (NRO) and NRE accounts are maintained in which currency? a)INR b)USD only c)USD, GBP, EURO d)All foreign currencies 109. Indian students studying abroad are treatedt are as theNRIs. forex Wharemittance facilities available to them? a)USD 250000 per academic year from closedia relatives in In b)USD 10,00,000 per financial year from ncetheir NRO bala c)Both a & b d)Either a or b 110. Exchange risk in respect of FCNR (B) accounts is now borne by ______a)RBI Concerned Bank c) Centralb) Govt d) None 111. Investment in which of the following's are prohibited for all classes of persons resident outside India? a)Investment in Immovable properties b)Portfolio Investment c)Investment in Agl. Properties/ plantation Crop/house farm d)Investment by way of FDI /FII 172 112. As per Bank's ATM policy, Debit cards issued to NRI customers are only activated through SBG ATM in India i.e. initial transaction needs to be done at SBG ATM before it can be used anywhere else. However, it is posing a major problems for NRI customers, as they have to activate their Debit card in India In order to mitigate hardship faced by NRI customers, Bank has enabled to activate their debit cards through ______. a)Foreign offices of the BankBranch b) INB interface c)Retail INB facility d)POS terminals of SBI 113. For conducting Forex business our brancheszed intoare categori______categories. a)2 b)3 c)4 d)5 114. Which of the followings are correct about? FC-SEZ Account a)It is a Current Account b)It is identical to EEFC scheme c)It can be opened in USD, GBP, EURO and JPY d)Units in SEZ can credit all its receiptso FC-SEZ up toA/C 100% int e)All of the above 115. An exporter who has not been outstandingable to exportrealize duesthe despite best efforts, may either self-write off or approachgory - theI banks,AD Catewho had handled the relevant shipping documents, with appropriateting documentary suppor evidence. In this regard, The limits prescribed for edwrite-offs export of billsunrealiz by authorized dealers, i.e Banks is: a)05% of the total export proceeds trealized during by the the previousuni calendar year b)10% of the total export proceeds trealized during by the the previousuni calendar year c)15% of the total export proceeds realizedduring bythe theprevious unit calendar year d)20% of the total export proceeds trealized during by the the previousuni calendar year 116. Which category of Forex branches arendertake authorized and toreport u sale and purchase Forex transactions? a)A & B only b)A, B & c)A,C1 B & C2 d)A, B, C1 &C2 117. For remittance arising out of handlings, whichImport rate Bill will be used? a)TT Selling b) Bill selling c)TC selling d)CN Selling 118. In case of Inward remittance,when our NOSTROready beena/c credited,has al which rate will be applicable? a)TT Buying b) Bill Buying c)DD Buying d)TC Buying 119. For negotiation of export bills, which rateapplicable? will be a)TT Buying b) Bill Buying c)DD Buying d)TC Buying 120. For purchase of DDs drawn on us, which rateicable? will be appl a)TT Buying b) Bill Buying c)DD Buying d)TC Buying 173 121. As per recent instructions issued by FEDAI, if the date of expiary of an option contract falls on "suddenly declared holiday", the new expiary date should be : a)Pre-poned to the previous working day. b)Should be fixed as per understanding volvedof the parties in c)Should be post-poned to the next working day d)Should be referred to FEDAI 122. AD Category-I banks are permittedee tofor issueamount guarant not exceeding _____ or its equivalent in favour of a vider,non-resident on behalfservice of proa resident customer who is a service importer. a)USD 100,000 b)USD 2,00,000 c)USD 300,000 d)USD 5,00,000 123. Authorised dealers can allow advance remittance/payments upto USD _____ for import of services, without insisting for Bank Guaranttee. a)USD 100,000 b)USD 2,00,000 c)USD 300,000 d)USD 5,00,000 124. With liberalizationCapital of Account transactions resident Indiansed areto investprohibit in which of the following without prior approval of RBI a)Investment in Equity/ Debt instruments b)Investment in a foreign entity engagedate inbusiness a real est c)Portfolio Investment d)Investment in Mutual Funds 125. What is the time limit for realizationroceeds byof statusexports holders?p a)6 months from shipment b)Notime limit c)9 month from shipment d)12 month from shipment 126. Packing credit advance is generally engthallowed of on the str a)Securities offered by the borrower b)LC/Confirmed Order c)Borrowers average exports for the past three years d)None of these 127. Global Market Unit, Kolkata has recently______launched a knowledge__ sharing portal. This is designed to provide m anto internalthe staffplatfor of SBI and its Associate Banks to exchange information on Forex related matters. a)fx forum b)mfx forum c)e fx forum d)None of these 128. Call option is a)Right to Sell b)Right to buy without obligation c)Right to Buy d)No obligation to Sell 174 129. The exporter has to give an undertaking to realize the proceeds within ____ from the date of shipment. a)3 months b)6 months c)9 months d)1 year 130. In which Form, exporter has to declare the exports? a)A1 b)A2 c)GR d)A3 131. The exporters are exempted from submitting R declarationform inif Gthe value of exports do not exceed USD ______or its equivalent. a)10000 b)15000 c)20000 d)25000 132. The exporter has to submit the duplicatealong withcopy necessaryof GR documents to ADs within _____ days from the date of shipment. a)7 b)14 c)21 d)28 133. If the export bill is not realizedom thewithin expiry30 ofdays transitfr period or 30 days from the expiry of due date, it t should______be rate.crystallized a a)Bill buying b) TT selling c) Bill buying d)TC selling 134. What are the rights and obligation ingof theBank confirmas per UCPDC? a)Confirming bank is irrevocably bound to otiate honour as or of neg the time it adds its confirmation to the credit b)A confirming bank undertakes to reimburse ated another bank nomin that has honoured or negotiated a complying presentationrwarded theand documentsfo to the confirming bank c)On receipt of request from the issuingcredit bankif theto confirmBank is a not prepared to do so, it must inform thedelay issuing and bankmay withoutadvise the credit without confirmation d)All of the above. 135. For AD category - I, banks areo requiredRBI on to halffurnish yearly t basis details of unrealised overdue export bills givingexport detailsbills outstanding.of all Name of the return to be submitted is a)GR b)XOS c)SOFTEX d)PP 136. Which of the following transactions is owernot ofpermitted Attorney to holdera P of an NRI ?. a)Making local payments b)Making gifts to third paries c)Making remittances to NRI depositorMaking d) investment on behalf of NRI 137. EEFC Account is opened to facilitate a)Exporters in 100% EOUs can credit 100%o forexEEFC earningsaccount t b)To facilitate exporters to accumulate forein thecurrency exports from proceeds, which can be utilised in case of any obligation towards imports c)This account can be opened in Current Account only d) All of the above. 175 138. Documents under L.C should be scrutinised as per terms of the L.C and any discrepancies are to be reported to the negotiating Bank within a time not exceeding______. a)7 days b)15 days c)5 banking days d) 30days 139. Up to what limit resident individuals/ firms/companies can book forward contracts against their anticipated inward or outward remittances on the basis of simple declaration? a)USD 100000 b)USD 1,50,000 c)USD2,00,000 d)USD 2,50,0 00 140. Pre-shipment credit in Foreign Currency (PCFC) is linked to _____ interest rate. a)SBAR b) MIBOR c)LIBOR d)BR 141. PCFC is available by way of ______. a)TL b)CC c)Both a & b d)OD 142. In case of PCFC, maximum period of creditfrom allowedthe dateis ___of disbursement.days a)60 b)90 c)180 d)360 143. Statement of PCFC loans disbursed will Kolkatabe sentat ______to FD, interval. a)Fortnightly b) Monthly c)Qrly d) Half Yearly 144. Red clause Letter of credit refers to orizingspecial for clause______auth a)Transfer b) Renewal without amendment c)Security of another LCAdvance d) to beneficiary before shipment 145. In a back to back letter of credit: a)Two letter of credits are issued by the Banksame branch of the b)Two letter of credits are issued by differenthe same branches bank, oflocated t in different countries. c)A Letter of credit is opened withr letterthe securityof creditof byanothe two branches of different banks d)None of the above 146. Unless specifically mentioned, a letter of credit is a)Revocable b)Irrevocable c)Issuing Bank can recall the L.C.ransferable d)T 147. Forward contract can be booked for ______transactions. a)Purchase b) Sale c)Both a & bNone d) of the above 148. If the rupee equivalent of forward contract is exceeding lacs, rates Rs will 10 be obtained from a)Respective LHO b)Respective ZO c)FD, Kolkata d)T reasury Dealing Room at Mumbai

176 149. A forward sale contract will be cancelled at ______rate. a)TT Buying b) TT Selling c) Bill Buying d)Bill Selling 150. A Forward Purchase contract will be cancelled_ atrate. ______a)TT Buying b)TT selling c) Bill Buying d)Bill Selling 151. The balance along with interest in NRE accounts repatriated can bewith permission of ______. a)RBI b)MOF c)Commerce Ministry d) No permission required 152. Operation of NRE account by third ittedparty by canADs be ______perm a)Under a Power of Attorney b) Letter of Authority in the prescribed format c)Either a or b d) None of the above 153. ADs can grant loan to NRE for the following purpose. a)Investment other than Agr plantation ande Real Estat b)Direct investment on non-repatriation basis c)Acquisition of house/flats for their residential touses FEMA subject d)All of the above 154. Which agency administers the economic sanctionsy the imposedUS Govt.b to different entities/ countries/organisations? a)CIA b)USOFAC c)Federal reserve d) of USA 155. What is the full form of USOFAC? a)United States Office of Federal Assets Control b)United States Office of Foreign Assets Control c)United States Office of Foreign Assets Claim d)None of the above 156. Forex Operations of which financialffected institutions by theare OFACa regulations? a)Financial Institutions operating within USA b)Financial Institutions operating outside USA c)All financial institutions engaged in USnated Dollar transactions, denomi irrespective of their geographical locations d)All Financial institutions having trade relationsUSA with 157. Resident individuals can remit funds overseasbered Remittance under Scheme Li (LRS), through a functionality in CBS named: a)LRS fx b) Mercury fx c) GLS fx d) fxout 158. FCNR(B) can be opened for a minimum period of ___ and maximum period ___ years. a)1, 5 b)1, 3 c)6 mths, 3 yrs None d) of the above

177 159. As per risk perception and country risk management guidelines of the bank,while dealing with any forex transactions, countries are divided into ______nos. of risk categories. a)3 b)5 c)7 d)9 160. How many A category branches (SBI) are there in the country as per recent Forex Categorisation done by the Bank ? a)5 b)6 c)7 d)8 161. The minimum amount of Fixed deposit RFC inaccount USD underis ______. a)1000 b)2000 c)3000 d)5000 162. The information pertaining to inflows andrex outflowsis submitted of foby ADs to RBI throug ______. a)XOS statement b)R Return c) BEF statement d)Bill of Entry 163. Balance of Payments is calculated by RBI based on a)R-Returns b)BEF c)XOS d) None of these 164. The eligible limit of Forward contractast to performancebe booked basison p is computed as the average of the previous threeort/export financial turnover years' or impthe previous year's actual import/export turnover,whicheverr. Bank is hashighe recently revised the limit for resident importers from______to ______. a)50% to 100% b)25% to 50%50 c) % to 75% d)None of these 165. Forward rate of a pair of currencies is dependent on a)Interest rate different of the pair of currencies b)Demand and supply of the two currencies c)Economic policies of the two countries d)Independent of all 166. Name of the software used by GMU (K) and forex handling branches for reconciliation of nostro accounts a)Smart Stream Reconciliation(SSR)b)Mercury FX c)EXIM Bills d) Murex 167. ______rate is used by banks forrrency converting denominated foreignAssets cuand Liabilities into rupees a)Spot rate b)RALOO rate c) Online rate d)TT buying rate 168. No interest is paid in case of Prematuree closurecompletion befor of one year in____ type of term deposits. a)NRE b)FCNR (B) c) RFC d)All of these 169. RBI recently allowed Ads to open NRE and FCNR(B) accounts for NRIs jointly with resident Indians on _____basis. a)Either or Survivor b)Former or Survivor Jointly c) d) None of these

178 170. Forward contracts are usually permitted to be booked for a maximum period of a)3 months b)6 months c)9 months d)12 months 171. Which of the following instructions are correctstallization regarding of overdue cry export bills. a)Bank has automated the process of crystallizationt Bills ofon Exporthe due date, eliminating the manual interventions by Branches. b)In case, the Branch proposes to extendthe theExport due Bill dateat ofthe request of the customer and with the approval authority,of the suchappropriate extensions,hence forth, should be done in theEximbills time beforespecified for crystallization. c)Any failed transactions resulting in non-crystallization of unpaid Export Bills will have to be manually crystallized by the ngBranch day, onby thereviewing followi the reports available to the branch. d)All of the above 172. SDNs, SDNTs,Embagoed nations etc are o terms______related t a)OFAC b)Patriot Act c)Preventin of Money laundering Act d)KYC rules 173. Which of the following INCO terms 2010 st envisagesand riskmaximum for theco exporter? a)Delivered Duty Paid (DDP) b)Delivered at Place c)Cost insurance and Freight d)Free on Board (FOB) 174. Which of the following INCO terms 2010 st envisagesand risk minimumfor theco exporter ? a)Free Alongside Ship (FAS) b)Cost and Freight (CFR) c)Ex works(EXW) d) Free Carrier (FCA) 175. Which of the following is a derivative instrument? a)Forwards b) Futures c) Swaps d)All of these 176. Which of the derivative products are sold overr atthe our counte A & B category branches? a)Options b) Futures c) Swaps d)Forwards 177. Margin Matrix is used for assessment of margintransactions. on forex Margin matrix is based on ______parameter. a)Credit Rating b)W allet Share c) Size of transaction d) All of these 178. The eligibility criteria for opening Diamond Dollar Accounts under the scheme of Govt of India is: a)Firms and companies dealing in purchase/sale cut of rough and polished or diamonds / diamond studded jewellery. b)Track record of at least two years f in diamonds.import or export o c)Having an average annual turnover of aboveRs. 3during crores the or preceding three licensing years (licensing year isch) from April to Mar d)All of these 179 179. Which of the following international trade transaction does not require prior approval from the Reserve Bank? a)Acquisition of Immovable Property abroad forffices Overseas O b)Counter Trade Agreements c)Export of Goods on Lease, Hire, etc) d)Participation in Trade Fairs Abroad 180. Is URC 522 automatically applicablens? to all collectio a)no, unless stated in collection instruction. b)yes,omatically it covers.aut c)it varies from bankbank to d)None of these 181. Which of the following is true about High Sea Sale: a)High sea sale is a sale made, of a goodsconsignment, are stillwhile in thesea only. b)It is a type of sale to save statutoryties. taxes for the par c)High Sea sales (HSS)is a sale carried out by the to carrier document consignee another buyer while the goods are fteryet theiron highdispatch seas fromor thea port/ airport of origin and beforehe porttheir / arrivalairport at oft destination. d)All of these. 182. The individual limits of ECB that eligiblecan beentities raised under by the automatic route per financial year for companies inent softwaresector isdevelopm a)USD 100 million b)USD 150 million c)USD 200 million d)USD 250 million 183. All-in-cost ceiling for External Commercial (ECB) forBorrowing average maturity period of three to five years is ______a)6 Month LIBOR + 200 bps b)6 Month LIBOR + 300 bps c)6 Month LIBOR + 350 bps d)6 Month LIBOR + 500 bps 184. The individual limits of ECB that eligiblecan entitiesbe raisedunder by the automatic route per financial year for companies nanceengaged activities in microis______fi a)USD 50 million b)USD 100 million c)USD 150 million d)USD 250 million 185. Which of the following is true about Changers Authorised (AMC) ? Money a)AMC are entities, authorised by the Reserver Section Bank 10 undeof the Foreign Ex-change Management Act, 1999. b)An AMC is a Full Fledged Money . Changer (FFMC) c)Minimum Net Owned Fund for single branchd foris Rs.25multiple lakhsbranches an is Rs.50 lakhs. d)FFMCs are authorised to purchase foreign esidentsexchange andfrom non-r residents visiting India and to sell foreigncertain exchangeapproved purposes.for e)All of these. 180 186. Which of the following is true about acquisition of Immovable property by NRI/PIO ? a)NRIs can acquire immovable property otherltural thanland/ agricuplantation property / farm house. b)Payment through Funds received in Indiamal throughbanking norchannels by way of inward remittance from any place outsideit to hisIndia NRE / FCNR(B)or by / deb NRO ac-count. c)A PIO can acquire by way of purchaserty any(other immovablethan agriculturalprope land/ plantation property / farm house) in India. d)A citizen of Pakistan, Bangladesh, Sri Lanka,, China,Afghanistan Iran, Nepal or Bhutan, whether resident in India ornot outsideacquire India,or transfercan immovable property in India, without the prior Reservepermission Bank. of the e)All of these. 187. Which of the following is true aboutder contraventionsFEMA 1999 un? a)Reserve Bank has been empowered to compoundentions theof contravall the Sections of FEMA, 1999, except clause (a) of Section 3 of the Act. b)Directorate of Enforcement would exercise powers ing of undercompound clause (a) of Section 3 of FEMA, 1999 (dealing essentially with Hawala transactions). c)RBI can impose penalty up to thricen thesuch sumcontravention involved wherei the amount is quantifiable or up to Rupeese amountTwo lakh,is notwhere quantifiable th and where the contravention is a continuing penalty one,which furthermay extend to Rupees Five thousand for every day ringafter whichthe thefirst contraventionday du continues. d)All of these. 188. Which of the following is true toabout India Import ? trade in a)Import trade is regulated by the Directoratel of ForeignGenera Trade under(DGFT) the Ministry of Commerce & Industry, Departmentrce, Government of Commeof India. b)Authorised Dealer Category - I (AD banksCategory should - I)ensure that the imports into India are in conformity with thelicy Foreignin force Trade and PoForeign Exchange Management (Current Account Transactions) Rules, 2000 c)AD Category - I banks should follow normaldures andbanking adhere proce to the provi-sions of Uniform Customs and Practices reditsfor (UCPDC),Documentary C etc. while open-ing letters of credit for import into India on behalf of their constituents. d)AD Category - I banks may also advisere complianceimporters to with ensuthe provisions of Income Tax Act, wherever applicable. e)All of these. 181 189. Application on Form A1 is required to be made by persons, firms and companies for making payments above ______for imports into India. a)USD 1000 b)USD 5000 c)USD 10000 d)USD 25000 190. Which of the following is true about foradvnce imports remittance ? a)AD I banks can allow advance remittance uptofor importUSD200,000 of goods without any bank guarantee. b)For advance remittance above USD 100,000,ank guarantee, without PSUs/b Govt Depts need to obtain waiver from Ministryry. of Finace Minist c)In cases where the importer (other than Companya Public or Sectora Depart-ment/ Undertaking of the Government of India/Statet/s) is unable Governmen to obtain bank guarantee from overseas suppliers and the AD Category - I bank is satisfied about the track record and bonafides of the importer, the requirement of the bank guarantee / standby Letter of Credit may not be insisted upon for advance remittances up to USD 5,000,000 (US Dollar five million). d)As a sector specific measure, airline companiesen whichpermitted haveby bethe Directo-rate General of Civil Aviation toschedule operate air as transporta service, can make ad-vance remittance without banko USDguarantee, 50 million.up t e)All of these. 191. Which of the following is true regardingport documentsReceipt ofby imthe importer di- rectly from overseas suppliers and payment ut of approval?the same witho a)Where the value of import bill does 00,000not exceed USD 3 b)Import bills received by wholly-owned Indianes ofsubsidiari foreign companies from their principals. c)Import bills received by Status Holder finedExporters in theas deForeign Trade Policy, 100% Export Oriented Units conomic/ Units Zones,in SpecialPublic E Sector Undertakings and Limited Companies. d)Import bills received by all limited ubliccompanies limited, viz. deemedp public limited and private limited companies. e)All of these. 192. What is the maximum amount that s Authorisedcan allow Dealer under the Liberalised Remittance scheme for Resident Individuals ? a)USD 1,00,000 b)USD 1,25,000 c)USD 2,00,000 d)USD 2,50,000 193. Term deposits in which of the followingposits docategory not ofearn de interest if run for less than one year ? a)NRE deposits b)FCNR deposits c) RFC deposits d) All of these 182 194. Where imports are made in non-physical form, i.e., software or data through internet / data com channels and drawings and designs through e-mail / fax, bank should obtain ______as the evidence of import a)Bill of entry b)Declaration of the CEO of the co. c)Certificate from a Chartered Accountant thate / the datasoftwar / drawing/ design has been received by the importer, may be obtained. d)Softex Form 195. Which of the following is true aboutForeign Exchange Currency A/cEarners (EEFC) a)This account shall be maintained only n-interestin the bearingform of currentno account. No credit facilities, either fund-based based, or shallnon-fund be permitted against the security of balances held in e EEFCAD Categoryaccounts - by I thbanks. b)An exchange earner is eligible100% to ofretain the balances in EEFC accounts subject to the condition that the sums intotal theof accountsthe accrual during a calendar month should be converted into foreRupees the laston orday beof the succeeding calendar month after adjustingof thefor balancesutilisation for the approved purposes or forward commitments. c)The facility of EEFC scheme is intended ge to earnersenable to exchansave on conver-sion/transaction costs while undertaking onsforex in transactifuture. d)All of these. 196. Which of the under-noted statement(s) are true pertaining to FOB contract, in case of import to India a)The cost and freight will be borne by the exporter b)Insurance and freight will be borne by the importer c)Cost ,insurance and freight will be borneter by the expor d)Only freight will be borne by the importer. 197. Maximum quantum of foreign currency thatby cana personbe broughtvisiting India without declaration to custom is : a. USD 2500 b. USD 5000 c. USD 7500 d. USD 10000 198. Miscellaneous remittances are permitted ___up towithout ______documentation for- malities , on simplified declaration basis a. US $ 25000 for current account transaction b. US $ 25000 irrespective of any untcurrent or capital acco c. US $ 5000 d. All of these 183 199. Release/ Drawal of foreign currency is prohibited for which of the following transactions: a)For a travel to Nepal and/or Bhutan b)Payment obligation for a transaction withdent a inperson Nepal resior Bhutan c)Remittance out of lottery winnings d)All of the above 200. The usance period of Letters of Creditort of openedgold forin anyimp form including jewellery made of gold/precious metals or/and diamonds/semistudded withprecious/ precious stones should not exceed ______ate daysofshipment from the and d only on 100 per cent cash margin basis. a)60 days b)90 days c)120 days d)180 days ***

ANSWERS TO INTERNATIONAL BANKING 1 c2c3 c4d5d6d7c8d9a10d 11 b 12 a 13 d 14 c 15 c 16 b 17 d 18 c 19 a 20d 21 b 22 b 23 c 24 d 25 c 26 c 27 a 28 d 29 d 30d 31 a 32 b 33 a 34 d 35 d 36 a 37 d 38 b 39 e 40c 41 c 42 b 43 c 44 c 45 d 46 d 47 d 48 a 49 b 50c 51 b 52 d 53 c 54 d 55 c 56 d 57 b 58 a 59 b 60a 61 a 62 a 63 b 64 a 65 a 66 a 67 b 68 a 69 d 70c 71 b 72 b 73 d 74 b 75 a 76 b 77 b 78 c 79 b 80d 81 a 82 d 83 c 84 c 85 c 86 c 87 a 88 a 89 b 90a 91 a 92 d 93 c 94 b 95 d 96 c 97 d 98 c 99 d 100b 101 b 102c 103 d 104a 105 c 106c 107d 108 a 109a 110b 111 c 112c 113 c 114e 115 b 116a 117b 118 a 119b 120c 121 c 122d 123 d 124b 125 c 126b 127c 128 b 129b 130c 131 d 132c 133 b 134d 135 b 136b 137d 138 c 139d 140c 141 b 142c 143 a 144d 145 c 146b 147c 148 d 149a 150b 151 d 152c 153 d 154b 155 b 156c 157d 158 a 159d 160c 161 a 162b 163 a 164a 165 a 166a 167a 168 b 169d 170d 171 d 172a 173 a 174c 175 d 176d 177d 178 d 179d 180a 181 d 182c 183 b 184b 185 e 186e 187d 188 e 189b 190e 191 e 192d 193 d 194c 195 d 196b 197b 198 a 199d 200b

184 INFORMATION TECHNOLOGY, ALTERNATE CHANNELS & IS SECURITY

1. The limit for Gift Card has been revised to Rs ______a)10000/- b)25,000/- c)50,000/- d)1,00,000/- 2. The limit for e-Z pay Card and Imprestenhanced Card to hasRs been______a)10000/- b)25,000/- c)50,000/- d)1,00,000/- 3. Maximum Value of Achiever card at houldany notpoint exceedof timeRs s ______in case of State Bank Staff. a)25,000/- b)50,000/- c)1,00,000/- d)2,00,000/- 4. If the undrawn amount of prepaid cardmed remainingfor more unclaithan 10 years the amount has to be credited to the ______t of RBI within accoun a period of three months from the expiry of said ge income10 years. for the issuer)(No breaka a)DEAF b) Bank account c) Customer's A/c d) Lapse 5. MIT stands for. a)Manual International Transaction b)Manual Intervention Transfer c)Manual Intervention Transaction d)None of these 6. Daily limit of Rs.40,000.00 in Greenr (GCC)Channel includes Counte a)cash withdrawal b) fund transfer c)both d)only A 7. A customer can register online for availingprovided INBthe facilitymode of operation of account is a)Single b)E or S c) Jointly d)F or S 8. For INB activation by Branch, our customer _____ has to visit a)any branch b) any bank branch c)any branch of SBI d)not required 9. EMM stands for a)Enterprise Mobile Management b)Employee Mobility nagementMa c)Enterprise Mobility Manager d)Enterprise Mobility nagementMa 10. What is BYOD in EMM a)Bring your own device b)Bring your office device c)Bring your office desktop d)Bring your own desk top 11. EMM has following key components a)Mobile Device Management & Mobile Email Management b)Mobile Application Management & Mobile agementContent Man c)Identity Management d) all of the above e)only a & b 185 12. The Non Tax Transactions limits for Vistaar is a)Rs.500 Crores b)Rs.1000 Crores c)Rs.1500 Crores d)Rs.2000 Crores 13. The Tax Transactions limits for Vistaar is a)Rs.500 Crores b)Rs.5,000 Crores c)Rs.10,000 Crores d)Rs.20,000 Crores 14. What is the full from of SAN in cheque book application a)Short Account Number b)Short Credit Number c)Short Access Number d)None 15. "Download FORM16 and FORM16A" button theavailable TDS atCertificates menu in the TRS. a)TRS CBS main menu c) branch b)server d) Branch report 16. What is the full from of TRS a)TDS Reporting System b)TDS Reconciliation System c)TDS Reconciliation Software d)none 17. IMPS Stands for a)Immediate Payment System b)Immediate Payment Services c)Instant Payment Services d)Instant Payment System 18. What is the maximum limit in IMPS______transaction Rs____ a)25,000/- b)50,000/- c)1,00,000/- d)2,00,000/- 19. At present IMPS is offered vide a)Mobile banking Channel b)INB Channel c)Branch Channel d)all 20. What is IMPS Branch Channel? a)IMPS through visit branch b)IMPS through mobile c)IMPS through INB d)All 21. What are the types of transfers allowedh Branch in channel?IMPS throug a)Person to account P2A (Person to Account) b)providing Beneficiary IFSC Code c)Account no d)All 22. What is the Minimum amount transferred? through IMPS a)Rs 1.00 b)Rs 5.00 c)Rs 10.00 d)Rs 100.00 23. Revised Per day limit on addition s of Intranew Bankbeneficiarie fund transfer in RINB and CINB SARAL a)1 & 1 b)2 & 5 c)3 & 5 d)3 & 10 186 24. Revised Per day limit on addition of new beneficiaries Inter Bank fund transfer in RINB and CINB SARAL a)1 & 1 b)2 & 5 c)3 & 5 d)3 & 10 25. Revised Per day limit on addition s of IMPSnew fundbeneficiarie transfer in RINB and CINB SARAL a)1 & 1 b)2 & 5 c)3 & 5 d)3 & 10 26. What is the Personal Accidental Insurancetate coverage Bank Premium in S (Business Debit) (MasterCard / Visa) and State Bank Platinum International (MasterCard/ Visa) (Rs in lacs) a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 27. What is the Personal Accidental Insurancetate coverageBank Goldin SInternational (MasterCard / Visa), SBI Yuva International (Visa) and State Bank Pride (Business Debit) (MasterCard/Visa) (Rs. in lacs) a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 28. What is the Purchase Protection Coverold in InternationalState Bank(MasterCard G / Visa), SBI Yuva International (Visa) and State Bank Pride (Business Debit) (MasterCard/ Visa)(in RS ) a)Rs 5,000/- b)Rs 10,000/- c)Rs 15000/- d)Rs 20,000/- 29. What is the Purchase Protection Cover remium in (Business State Bank Debit) P (MasterCard / Visa) and State Bank Platinum International (MasterCard/Visa) (RS) a)Rs 5,000/- b)Rs 10,000/- c)Rs 25000/- d)Rs 50,000/- 30. What is the Personal Accidentalcoverage Insurance in SBI Visa Signature Debit Card (RS in lacs) a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 31. What is the Lost Card Liability gnaturecover Debitin CardSBI (RS Visain lacs) Si a)Rs 2.00 b)Rs 4.00 c)Rs 5.00 d)Rs 10.00 32. Purchase Protection insurance covers burglary/thefty nonperishable of an goods within ______days of their purchase to thele onextent the as Debitapplicab Card held. a)30 b)45 c)60 d)90 33. What is the Personal Accidental InsuranceuPay coveragePlatinum in DebitR Card in case of Accidental Death or Permanent Total Disablement) Personal Accidental Death Insurance (RS in lacs) a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 187 34. What is the Personal Accidental Insurance coverage in All other RuPay Debit including Classic RuPay Debit Cards & RuPay Debit Cards issued under PMJDY in case of Accidental Death or Permanent Total Disablement) Personal Accidental Death Insurance (RS in lacs) a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 35. What is the name of the new emailoyee servicefor accessby SBIto yourempl mailbox, which includes all your emails, attachments, contactscalendar anditems, tasks a)EMM b)EMS c) Office 365 d) Office online 36. Ransomware is a a)virus b) file c)system file d)email attachments 37. Wow many times a Draft/IOI/Banker Chequeste can revalida a)once b) twice c)no limit d) can't 38. A mobile App. for Cash collection alsoby Agency,be rolledwhich out will with Collection application for escalation by Agencies/ Corporate customers. a)SBI mFAST b) SBI mFAST Plus c)SBI FAST d)SBI FAST Plus 39. Vijaypath is an application for which segment a)PER b)SME c)tech d) agri 40. SBI Quick is available for______accounts a)SB b)CA c)OD/CC d)All 41. Name of the app in which all the out, workno hasneed beento fillcarried voucher at the Branch counter to make Cash Deposits,RTGS,st or NEFT request reque for Demand Draft a)no quee app d) digi voucher app c) quick app d) nosuch app 42. Single App for money transfer for all accounts in various banks a)SBI pay b)SBI e-pay c)BHIM SBI pay d)pay 43. Which app merged with SBI anywhere personal a)freedom b) online sbi c) anywhere d) none 44. Premium debit card can be issued to all non-personal current account holder with balances of > = Rs. ____lac OR non-personal account holder with Loan limits of > = INR 25 lac a)Rs 1.00 b)Rs 2.00 c)Rs 5.00 d)Rs 10.00 45. What is the minimum and maximum erceDaily transctionPoS/ e-Commlimit in GOLD debit card a)no such and Rs 1 lacs b)Rs 100 and Rs 1 lacs c)no such and Rs 2 lacs d)Rs 100 and Rs 2 lacs 188 46. Cardholder can enable/disable Channel/Usage of your ATM Card using SMS service by sending SMS from mobile number registered in Core Banking with the Bank. a)09223966666 b)092233666666 c)09223396666 d)092233996 66 47. Send SMS "BLOCKXXXX" to ______gistered frommobile re number (XXXX is the last 4-digits of State Bank Debit Card) a)567678 b) 567676 c)567876 d) none of the above 48. What is the full form of NACH a)National Automated Clearing House b)National Automatic Clearing House c)National Automated Cheque Clearing House d)none of the above 49. "BHIM--SBI-2 app is for a)individual b) merchant c)both d) none 50. The link to the new Debit Card MS)Management is available in Systemthe (D a)CBS b)INB c)ATM d)MB 51. Card Activation - Single in DMS systemy minimum user ______capabilit a)1 b)3 c)5 d)6 52. The customer can view his account statemento canin registerway of in videwhich site a)CBS b)INB c)ATM d)MB 53. COV stands for a)Customer Only View b)Customer One View c)CBS One View d)none 54. EMV stands for a)Euro Master Visa b)Electro Magnetic Verification c)both d)none 55. YONO stands for a)You Need Only One b) YouOnly Need One c) both d) None 56. In YONO what is the minimum and maximum limit of PAPL.(Rs) a)25,000 & 1 lacs b)50,000 & 1 lacs c)25,000 none& 2 lacs d) 57. New Insta Digital Savings account is YONObeing whereinlaunched customerin on boarding and account opening will be sitingdone the in branchwithout vi a)digital mode b)in Branch c)both d) none 58. ______is a software for managing rage,documents retrieval, for archivalsto and version management under YONO. a)DMS b)DAC c)Both d)None 189 59. In the proposed processes of Account Opening on 'YONO', physical copies of forms obtained viz. AOF, T&C form, Form 60 etc. will directly move from Branch to______a)DMS b)DAC c)both d)none 60. YONO portal login, only ______credentialsrequired are a)m-pin b)ATM pin c)INB d)CBS 61. What is the IMPS charge Above Rs. Rs.1.00 2.00lac lacsand up to a)Nil b)Rs. 5 /+ GST* c)Rs. 15 /+ GST* d)Rs. 25 /+ GST* 62. BHIM stands for a)Bharat Interface for Money b)Bharat Interchange ey for Mon c)Bharat Inter-transfer for moneyNone d) 63. UPI stands for a)Unique Payments Interface b) Unified Payments Interface c)Unique Pay Interface d)none 64. IMT used in ATM for a)sending money b) withdraw money c)bothNone d) 65. What is the maximum limit in Quick transfer in INB a)Rs. 10,000/- b)Rs. 15,000/- c)Rs. 20,000/- d)Rs. 25,000/- 66. What are the types of Transactionsin arequick not transferavailable in INB a)NEFT b)IMPS c)T ransfer d)RTGS 67. NPS account can be opened at a)Branch b)INB c) CRA site d)all 68. In CDM which account's money can be deposited a)SB/CA/RD/PPF b)CC/OD c)NPA d)all 69. One CSP account holder can avail CSP-ODtform from which pla a)Branch b)INB c) YONO d)all 70. CRM stands for a)Customer Relationship Management b)Customer Review agementMan c)Customer Request Management d)all of the above 71. In Which way one can withdrawal moneyusing fromATM ATMcard withoutor Bio-metric device a)IMT b)MIT c)sweep d) none 190 72. To linking Aadhaar card with PAN card one to send SMS to a)567576 b)567678 c)567675 d)567676 73. To linking Aadhaar card with Account d NumberSMS oneto to sen a)567576 b)567678 c)567675 d)567676 74. GST is how many digit a)10 b)15 c)17 d)19 75. In Banking sector what is the GST % a)12 b)15 c)18 d)24 76. Manual Intervention Transactions (MIT) in CBS is used for (online request for) a)DD b)A/c closer c)PAN updation d)all 77. UCIC code stands for a)Uniform Customer Identification CodeUnique b) Customer Identification Code c)Uniform Customer Identity Codenone d) 78. To link PAN with more than oneS CIF,called the menu in CB a)PAN linking b) UID linking c) master CIF b)Sub CIF 79. SIA stands for a)State Bank Intellectual Assistant b)State Bank Intelligent Associates c)State Bank India Assistant d)State Bank Intelligent Assistant 80. Which app required for EMM in mobile a)Airwatch Agent b)EMM c) Infosbi d) ***

ANSWER 1 a2d3 d4a5c6c7a8c9d10a 11 d 12 d 13 c 14 a 15 a 16 a 17 a 18 d 19 d 20a 21 d 22 a 23 d 24 d 25 d 26 c 27 b 28 a 29 d 30d 31 b 32 d 33 b 34 a 35 c 36 a 37 d 38 b 39 b 40d 41 b 42 c 43 a 44 c 45 c 46 a 47 b 48 a 49 b 50a 51 d 52 b 53 b 54 a 55 b 56 a 57 a 58 a 59 b 60c 61 c 62 a 63 b 64 c 65 d 66 d 67 d 68 d 69 d 70a 71 a 72 b 73 d 74 b 75 c 76 d 77 a 78 c 79 d 80a

191 1. As per present instructions, in case of lost/stolen ATM card, the customer can block the card in the following ways: a)By lodging online request in 'Block ATMe-Services' card' tabunder in ' post login section of OnlineSBI. b)By calling up the contact centre. c)By sending an SMS to 567676 d)All the above 2. After expiry of the State Bank Debitbe Card,_____. it has to a)Reissued after extending the validity b)Renewed w withcards ne & new PIN c)Renewed with same card & sameRenewed PIN d)with new card & same PIN 3. The name of our UPI application is ______a)SBI PAY b)PHONE PAY c) SBI UPI d) SBI BUDDY 4. As per our Banks IS Security Policy, which of the following is treated as a Security violation ? a)Connecting modems to branch computers without approval b)Installing latest anti-virus software in branch computers c)By-passing Access control Mechanism d)All of the above 5. Bank has increased the per transanctions. GRC5000/- limitto fromRs.______R and monthly transanction limit from Rs. 25,000___. to Rs.______a)Rs. 10000/- and Rs 40000/- b)Rs. Rs. 15000/-000/- and Rs. 50 c)Rs. 25000/- and Rs. 75000/- d)Rs. 25000/- 00/-and Rs. 1000 6. The Corporate Internet Banking (CINB) variant consisting of a single user interface with functional and security features similar to Retail Internet Banking is ______. a)CINB SME b)CINB Saral c)CINB Single d)CINB SAHAJ 7. IDRBT Stands for ______. a)Institute on Development of Rural Banking Technology b)Institute for Development of Research & Bankinggy Technolo c)Institute for Development of Research Based Technology d)Institute for Development and Research in ologyBanking Techn 8. Transaction Password is a feature of ____ a)RINB b) CINB c)UPI d) BUDDY 9. Mimimum load value in SBI gift card is Rs. ______a)200 b)100 c)500 d)1000 10. Mimimum load value in SBI eZ-Pay card is Rs. _____ a)100 b)200 c)500 d)1000 11. SBI eZ-Pay card is valid for ______yrs. a)5 b)10 c)8 d)22 192 12. A generic e-payment module which facilitates CINB enabled Corporate / Institutions to define their web-page format on our Internet Banking website for making the payment by the receiver of goods/services is named as ______. a)e-Payment b) e-commerce c)i-collect d)SB Collect 13. National Financial Switch (NFS), the largest ATM network in the country, is controlled by____. a)The National Payments Corporation of India b)The Institute for Development and ResearchTechnology in Banking c)Reserve Bank of India d)ATM Switch Centre (ASC) 14. Minimum Periodicity for replacement of tersPersonal in Compuour Bank is _____. a)3 years b)5 years c)7 years d)10 years 15. The antivirus software implemented by WIPROis ______.across SBI a)SEP 11 b)T rend Micro c) Norton Antivirus d) Kaspersky 16. Bank has introduced a new variant of card for SME segment customer for cash deposit through GCC/ CDM called ______. a)SME Insta Deposit Card b)Business Card c)Green Remit Card d)VISA Classic Card 17. Max balance at any point of time KYC) is inRs. ______SBI buddy (full a)50000 b)25000 c)20000 d)No Restriction 18. RBI has asked Banks to provide alerts (through SMS) to the card-holders for______. a)All card not present transactions(CNP) b)All CNP transactions of Rs. 5000 & above c)All card transactions irrespective of amount d)All card transactions used / made for merchant payments 19. Total Reload in a month in SBI buddy (full KYC) is Rs. ______a)50000 b)25000 c)20000 d)No Restriction 20. Per transaction limit of Fund transfer r inis____. GCC for a Use a)10000 b)15000 c)50000 d)40000 21. Per transaction limit of Fund transfera Userin ATMis____. C2A for a)10000 b)15000 c)50000 d)40000 22. The name of one of our software ____.partner in LOS is_____ a)Infosys b)T echmahindra c)Mphasis d) Nucleus Software Exports 23. State Bank Pride Bankand StatePremium arevariants two of ______a)Business Dr Card b)Power CA c)SBI Freedom d)None 193 24. What is the maximum amount of cash transactions that can take place per day through a domestic ATM-cum-Debit Card ? a)Rs.5,000 b)Rs.15,000 c) Rs.40,000 d) Rs. 50,000 25. The settlement agency for National Financial Switch Network is a)RBI b)CCIL c) IDRBT d)ASC 26. ATM Cards can be issued to a/an ______t holder.deposit accoun a)Minor b)Blind c) Illiterate d) All of these 27. As per RBI directives Customer complaints relating to cash not dispensed through ATM has to be settled within a period of_____ a)12 days from the date of transaction b)15 days from the date of transaction c)7 days from the date of customer complaints d)12 days from the date of customer complaints 28. ______is a technique of fraudulentlyrivate information.obtaining p a)Phishing b)SMShing c)Hacking d)a&b 29. URL address of Internet Bankings://www site.onlinesbi.com is http . The letter "S" in the https denotes _ a)State Bank b)St atic c)Secured d)Simple 30. In Plastic CR/DR cards, the 3-digit CVV ____.stands for ____ a)Cash Value Verification b)Card Verification Value c)Customer Vendor Verification d)None of the above 31. Which of the following statement is f incorrecte-TDR/e-STDR in respectin Interneto Banking? a)Minimum tenor for e-TDR/e-STDR is 7 days b)Senior Citizen interest privilege is -TDR/e-STDRavailable in e c)Online premature payment of e-TDR/e-STDR e can be mad d)None of these 32. Hotlisting of ATM cards can't be done through a)ATM b)OnlineSBI c)Branch Interface of INB d)Through SMS 33. VIRUS stands for ______. a)Vital Information Resource Under Seize b)Various Information Required Under Suspect c)Valuable Information Resource Under Seize d)Very Informative Resource Under Suspension 34. Maximum __ number of txns are 2Aallowed transfer in usinga dayATM in cumC Debit card. a)2 b)3 c)5 d)No limit 194 35. IMPS stands for ______a)Instant Mobile Payment System b)Immediate Paymentstem Sy c)Instant Money Payment Software d)None of the above 36. The seven digit MMID number is ofrequired money for betweentransfer accounts of different banks through ______a)ATM b)INB c)MBS d)Both b and c 37. Pre-printed kits of Internet Banking custodyare keptof ______in the a)Branch Manager b)Systems Administrator c) Internet Banking Officer d)Joint custodians of the branch, along withforms other security 38. Virtual ID is a feature of ______a)Wallet b)UPI c)MBS d)INB 39. CDC stands for ______. a)Central Data Center b)Corporate Disk Center c)Corporate Data Corporation d)Community Data Center 40. Computer Security Day is being observedon______. every year a)31st December b) 30th November c)30th September d)31st March 41. The Security certificate of SBI's internetis issuedBanking by______. site a)TCS b)INBSIGN c)TRUESIGN d)VERISIGN 42. Who is primarily responsible for Physical/Logicaly of the securitdesktop as per acceptable usage policy? a)Branch Manager/Head of the Department b)Information Security Deaprtment c)System Administrator/Official d)User to whom the desktop is allotted 43. The term Encryption refers to ______. a)Password Protected b) Scrambling of the data for security c)Communication Network d)None of the above 44. The cash at point-of-sales facility isy availableonly againstcurrentl ______cards. a)Debit Cards b)Credit Cards c) Prepaid Cards d) All of these 45. In the UPI platform ______number is used to map the account to the application. a)UPI no b) Mobile no c) CIF no d)Aadhar no 46. In which places are the 24 hrs call centresre operated located byand whicha company? a)In Bangalore and Chennai - operated by Zanzar b)In Bangalore, Vadodara , Agra & d Kolkataby M/s- Mphasisoperate c)In Bangalore and New Delhi - Operated by Visual Soft d)None of these 195 47. The name of Corporate General Ledger (CGL) software is______. a)B@ncs24 b)Finacle c)Finance One d) Base24 48. Who looks after and oversees the olicyInformation Program Security and Pprovide guidance to users for adhering to Information Security policy ? a)CDC, Belapur b) SBIICM c)Information Security Department d)ITS, Department 49. Validity period of State Bank Gift cardyrs is ______a)2 b)1 c)3 d)5 50. The maximum amount that can be minalswithdrawn is at fixedPOS at ter a)Rs. 2500 per card per day b)Rs. 2000 per card per day c)Rs. 1500 per card per day d)Rs. 1000 per card per day 51. The min and max limit for SB __ Virtual& _____Card is _____ a)500, 50000 b)100, 25000 c)500, 100000 d)100, 50000 52. Maximum ______no of Smart Payout le cardsper account.are availab a)2 b)5 c)10 d)3 53. ISP stands for ______. a)Internet Service Product b)Internet Service Provider c)Internet Source Product d)Internet Source Power 54. Which is not true for our Smart Payout cards. a)You can top upfor a minimum of Rs.100f Rs.10000and a maximum o b)The balance on the card cannot exceedy Rs.point 10,000of time.at an c)Cumulative re-loads during a month should ceilingnot exceedof Rs. 25, 000. d)None of these 55. In ATM card,does whatPIN stand for______. a)Personal Identification Number b)Personal Index Number c)Personal Interface Number d)Personal Interaction Number 56. Award staff employees can now access INB ______Branch Interfacerole. with a)Rule Authoriser-1 b) Rule maker c)Checker-1 only d)Maker only 57. SBI's M-POS is popularly known as ______a)Ezetap b)Eztrade c) PowerPOS d)E-POS 58. SBI SWAYAMis a facility for ______a)A/C opening b)PB Printing c) Funds Trf d) CHQ drop box 59. Bypassing normal authentication in a computer System is called ______. a)Trap door b)Back door c)Rear door d)Side door 196 60. Which of the following number may be used for hot listing of the card, in case of a lost ATM card? a)1800112211 b) 18004253800 c)080-26599990 d) All of these 61. What is spoofing? a)Sending mail from other source to hide identity b)Sending mail from legitimate source c)Sending mail from Service Providers' office to its d)None of these 62. Automated/User driven PB printer in ilableour throughbank is _____?ava a)SSK b)SWAYAM c)a&b d)None of these 63. Which facility is not available in icationSBI Samadhan? Appl a)A/C Statement b)Interest Certificate c)Pension slip d)A/C opening 64. VOID pantograph is security feature of ______a)MBS b)ATM card c)CTS-2010 CHQ d) INB 65. The charges for ATM/ POS transaction technical declines attributable to customer (i.e lack of balance in account) is Rs. ______per transaction. a)7 b)22 c)17 d)57 66. The Core Banking Solutions (CBS) software in domestic branches is ______a)Finacle b)B@ncs24 c)Exim Bills d) Finance One 67. Which of the under noted facility der is thenot Limitedavailable Transactionsun Rights of Retail Internet Banking? a)Funds transfer within own accounts beyond Rs 5.00 lac b)Opening of new deposit account under e-TDR/STDR c)Request for opening new accounts under ughthe samebranch CIFintervention thro d)Third Party transfer of fund below Rs 5.00 lac 68. SBIS-on the Go application is availablepose offor ______the pur a)Transaction tracking by customers b)Business trackingstaff by the c)Complaint management d)Loan tracking by the customers 69. SBI has developed the E-KYC platform number.based on _____ a)PAN b)PASSPORT c)ADHAAR d) EPIC 70. SMS stands for ______a)Short Messaging Service b)Short Messaging System c)Simple Messaging Service d)Simple Messaging System 197 71. National Financial Switch (NFS) the network of other bank ATMs is being maintained by ______a)IDRBT b)ASC c)CDC d)RBI 72. The term "White Plastics" refer to ______. a)Hot Listed Credit Cards b)Stolen Credit Cards c)Lost Credit Cards d)Counterfeit Credit Cards 73. The daily limit of Cash withdrawalPremium in ourCard Prideis and_____ & _____ a)1.00 lac & 2.00 lac b)2.00 lac & 3.00 lac c)1.50 lac & 2.00 lac d)0.50 lac & 2.00 lac 74. UPI (Unified Payments Interface) has been developed by _____ a)Reserve Bank of India (RBI) b)National Informatics Centre (NIC) c)National Payment Corporation of India (NPCI) d)State Bank of India (SBI) 75. The facility of Immediate activation nd of availingthird partyfull thirda party transfer limit of Rs.5 lacs instantly (Instead of a coolingom the periodnormal limitof Rs.50,000/-) 5 days fr for our RINB, is now available at ______including Branch interface. a)GCC b)MBS c)ATM d)SSK 76. Public Key and Private Key are . related to ______a)Locking Arrangement b)Virus c)Digital Signature d) Worm 77. What do you mean by the term "Convergence"? a)bringing together information, communication ertainmentand ent b)arrangement of loans from different banks for a borrower c)conversion of foreign currency into domestic ice currencyversa and v d)Providing different technology enabled servicesers to custom 78. Minimum and maximum service charge applicableS Transactions for IMP up to Rs. 1000/- is a)Nil b)Rs. 2.5 and Rs. 25 c)Rs. 2.5 and Rs. 50 d)Rs. 2.5 and Rs. 250 79. Transaction settlement of Kiosk banking Channel ______. with CBS a)Online & Real-time b)Offline c)T+1 day d)None of these 80. Finance one - Corporate General Ledger (CGL) was purchased from______. a)TCS b)INFOSYS c)China Systems, Dubai d)Comlink, USA 198 81. CS Exim Bills - Trade Finance Software was purchased from______. a)IBSNET b) Comlink,USA c) China Systems, Taiwan d) INFOSYS 82. A Disaster Recovery site (DRS) has been set up for Core Banking at ______. a)Mumbai b) Chennai c) Kolkata d)Delhi 83. A Plastic Card implanted with a computer s chip: is known a a)Debit Card b)Credit Card c)Smart Card d)ATM Card 84. Log in credentials of the SBIS-on ___the Go app is ____ a)HRMS ID n PW b)EMS ID n PW c)ADS ID nn PWPW d)CBS ID 85. Internet Banking Requests Approval throughTA) for ourATM RINB (IRAfacility is available for ______requests. a)approval of third party b)reset log in pw c)unlock user access d)all of these 86. Which of the following is not annk andriod? app of our ba a)Quick b)No que c) Digi voucher d) None of these 87. ______is the app of our bank which makes banking available through the Facebook. a)SBI Mingle b)SBI official c)SBI digi d)SBI Mix 88. The integration of multiple technologiesory, of Participant,a Deposit Bank, and Stock Exchange Interface is done through: a)e-banking b)e-mail c)e-broking d)e-commerce 89. A government authorized Identity proof,e signaturewherein ofth cardholder is present, may be requested by the merchant reto the PoScardholder, transaction whe amount is above ______a)Rs. 25,000 b)Rs. 50,000 c)Rs 10,000 d)Rs. 20,000 90. SBI Tiny Card works on the technology of ______a)National Financial Cards b)Biometric Function Control c)Near Field Communication d)Distant Communication 91. ATM cards not delivered within a periodys shouldof ______be hotlistedda through contact centre. a)30 days b)45 days c)90 days d)180 days 92. The validity period of State Bankcard virtual" a cardlimit / debitE- card created for e-commerce transaction" linked to INB is ______. a)24 hrs b)48 hrs c)As soon as Transaction d)48 hrs or Transaction whichever is earlier. 199 93. BCP Plan in case of newly opened branches/units/offices should be drawn and approved within _____ days from the date of opening. a)365 b)180 c)15 d)30 94. Which of the following is not trueCard about? Green Remit a)Non-Home Cash Deposit Transaction b)Transaction limit of Rs25,000/- and a monthly100,000/- cap of Rs. c)Mapped to a particular beneficiary accountremitter's and containscredential d)The card holder must be an account holder of the branch 95. B@NCS24 is expanded to. a)Bank's CB System for 24 Hrs b)Bank's Automatic & Networking Core System for 24 Hrs c)Bank's Automation & Networking Control Systems for 24 Hr d)None of these 96. Antivirus application architecture should allensure systems that across are updated within______. a)1 hour b) 6 hours c)once in a week d)24hours 97. The BCP Plans for existing branches o arebe nowreviewed required and t approved as on _____ every year. a)01st Jan b)31st Mar c) 30th June d) 31st Dec. 98. The eZ-trade of SBI is linked to ______. a)INB b)ATM c)MBS d)KIOSK 99. Resultant balance in SB plus SWEEP ____should to alwaysthreshold be balance.__ a)more b) equal c) less than/equal d) more than/equal 100. SPAM is ______. a)Confidential papers thrown in the dustbin b)Electrical spikes that can harm a computer c)Having a Maker and Checker system for all transactions d)Unsolicited e-mail 101. The NRI card can be issued by ourthe selectedrequest ofbranches ______at a)Family members /acquaintances of the NRI b) customerNRI customer only c)All of the above d) None of the above 102. Cash withdrawal limit from State Bank ATMs in SB NRI card is max Rs. ______per day. a)50000 b)25000 c)40000 d) None of the above 103. Max no of NRI cards to be issued to an NRI customer is______a) 2 b) 5 c) 3 d) Asper demand of the NRI depositor. 104. Top up of a NRI Family Card can be done for a minimum of Rs. ____ and a maximum of Rs. ______at one instance. a)1000, 25000 b)300, 10000 c) 200, 25000 d)100, 50000 200 105. The balance on the NRI Family card cannot exceed Rs. ______at any point of time. a)25000 b)10000 c)30000 d)50000 106. The facility of digital life certificates knownfor pensionersas ______i a)Jeevanpatra b)Jeevanadhaar c)Jeevancertificate d)Jeevanpramaan 107. Under the card-less withdrawal facility (IMT) at the ATMs maximum Rs______per txn can be transferred. a)10000 b) 20000 c) 5000 d)15000 108. The validity of txn in IMT is ______days. a)T+1 b)T+2 c)T+3 d)T+0 109. The threshold limit of SB Surabhi minimumaccount Rs.should ______be a)100000 b)200000 c)50000 d)25000 110. 'Student Plus Advantage Card' will beof a on Fixed the basis Deposit of minimum Rs.______with our Bank. a)10000 b)20000 c)30000 d)5000 111. ______transactions through the stand-aloneodel are pass GCC through one(s).m a)Funds Transfer b) Mobile Registration c) Cash Deposit d) Both a & b 112. "fxout" is facility for forex outward remittance using ______platform a)CBS b)SFMS c) SWIFT d) RTGS 113. _____ currency is/are available for initiating outward remittances in 'fxout' by our Branches. a)USD b)GBP c)EURO d) All of these 114. ______ID and Password is usedDBT to site.login into the a)HRMS b)CBS c)ADS d)EMS 115. A new variant of rupee prepaid card,cashless for paymentfacilitating in a closed user group environment has been introduced called ______a)state bank smartchange cardstate b) bank smartcredit card c)state bank smart card d)state bank smartrupee card 116. Xpress Collect Card is a ______a)debit card b)credit card c)cash deposit card d)none of these 117. SMS to which number would enable/disablecilities ofdifferent our faATM card ? a)09223966666 b)0922112211 c)567676 d) None 118. Fourth line data entry in CBS ureis aof mandatory______feat a)state bank smartchange cardstate b) bank business debit card c)state bank smart card d)state bank smartrupee card 201 119. SBI Buddy, our Mobile Wallet is launched in collaboration with ______a)Accenture b) Mastercard c)Both A&B d)None of these 120. Chief Technology Officer of our bank _ reports to ______a)CFO b)CDO c)CIO d)CISO 121. Message types used in RTGS is/are ______a)R41 b)R42 c)BOTH d)NONE 122. Message types used in NEFT is/are _____ a)R41 b)R42 c)BOTH d)NONE 123. In SB Connect, the dedicated leasedy isline maintainedconnectivit by _____ a)Dimension Data b)Datacraft c) BSNL d)HCL 124. A file that works as an intermediatory betweennd FinanceB@ncs24 One a is called ____ a)Host b) GLIF c) ORACLE d) DOTNet 125. ______is a platform ,available across all the CBS branches, for sending remittance abroad. a)Fxout b) SWIFT c) SFMS d) Instatrans 126. SBI Passport is a concept to facilitate ______a)Single Sign On to various SBI portals b)E-Passportvice ser c)INB d)MBS 127. SB Anywhere is available for ______a)RINB b) CINB Saral c)CINB Vistaar d)All *** ANSWER 1 a2b3 a4d5d6b7d8b9c10a 11 b 12 d 13 a 14 b 15 b 16 a 17 a 18 c 19 a 20d 21 d 22 d 23 a 24 c 25 b 26 d 27 c 28 d 29 c 30b 31 a 32 a 33 a 34 d 35 b 36 d 37 d 38 b 39 a 40b 41 d 42 d 43 b 44 a 45 b 46 b 47 c 48 c 49 c 50b 51 d 52 d 53 b 54 d 55 a 56 d 57 a 58 b 59 b 60d 61 a 62 c 63 d 64 c 65 c 66 b 67 d 68 b 69 c 70a 71 a 72 d 73 a 74 c 75 c 76 c 77 a 78 a 79 a 80d 81 c 82 b 83 c 84 a 85 d 86 d 87 a 88 c 89 c 90c 91 b 92 d 93 c 94 d 95 c 96 d 97 c 98 a 99 c 100d 101 c 102c 103 d 104d 105 d 106d 107a 108 b 109a 110d 111 d 112a 113 d 114 a 115 a 116 d 117 a 118 b 119 c 120c 121 c 122a 123 a 124b 125 a 126a 127d

202 IS SECURITY 1. Who is responsible for security of Desktop/Laptop/Server a)System Administrator b)User c)of Department d)Security Officer Head 2. To prevent unauthorized access while desktopd, whichis unattendemeasure is most suitable a)Shutdown the desktop b)Lock thekeyboard/mouse c)Enable the screensaver with password d)Power off the monitor 3. How can a user protect sensitive eventdata onof losslaptop of in laptopthe a)By creating hidden files/folders b)By enabling Boot level power-on password c)By enabling screensaver d)By using encryption 4. A good password is a)Name/short form of name/initials b)Names of family/friends/colleagues/institution c)Combination of alphabets and numbers d)Combination of alphabets, numbers and special characters 5. Which of the undermentioned is a goodent revelationpractice toof prevsensitive information a)Reading confidential documents in public places b)Working on laptops in public places c)Not answering to queries over phone sonsto unverified per d)Providing information to vendors/suppliers 6. Who is authorized to block ports through firewall a)IT-Networking dept. as advised by ISD b)ISD c)Service Provider d)System Administrator 7. Which device should be installed to frommonitor external the networkstraffic a)Switch b)Router c)Firewall d) Intrusion Detection System 203 8. What is "phishing?" a)"Spoofed" e-mails and fraudulent designedwebsites to fool recipients into divulging personal financial data such as credit card sernames numbers, and account u passwords b)A type of computer virus c)An example of a strong password d)None of the above 9. Which is the best way to protect ourthe computersensitive whendata youin y go out for lunch ? a)Turn the monitor offActivate b) the screen saver c)Lock your computer passwordwith d)Close all programs 10. As per our Banks IS Security Policy,g whichis treated of theas followina Security violation ? a)Connecting modems to branch computers without approval b)Installing latest anti-virus software in branch computers c)By-passing Access control Mechanism d)All of the above 11. The Corporate Internet Banking (CINB) variant consisting of a single user interface withfunctional and security features similar to Retail Internet Banking is ______. a)CINB SME b)CINB Saral c)CINB Single d)CINB SAHAJ 12. Transaction Password is a feature of ______a)RINB b) CINB c)UPI d) BUDDY 13. Minimum Periodicity for replacement of tersPersonal in ourCompu Bank is _____. a)3 years b)5 years c)7 years d)10 years 14. The antivirus software implemented by WIPROis ______.across SBI a)SEP 11 b)T rend Micro c) Norton Antivirus d) Kaspersky 15. ______is a technique of fraudulently obtaining private information. a)Phishing b)SMShing c)Hacking d)a&b 16. URL address of Internet Bankings://www site.onlinesbi.com is http . The letter "S" in the https denotes ____ a)State Bank b)St atic c)Secured d)Simple 17. Hotlisting of ATM cards can't be done through a) ATM b)OnlineSBI c)Branch Interface of INB d)Through SMS 204 18. Computer Security Day is being observed every year on______. a)31st December b) 30th November c) 30th September d) 31st March 19. The Security certificate of SBI's internet Banking siteis issued by______. a)TCS b)INBSIGN c)TRUESIGN d)VERISIGN 20. Who is primarily responsible for Physical/Logicaly of the securitdesktop as per acceptable usage policy? a)Branch Manager/Head of the Department b)Information Security Deaprtment c)System Administrator/Official d)User to whom the desktop is allotted 21. The term Encryption refers to ______. a)Password Protected b)Scrambling of the data for security c)Communication Network d)None of the above 22. Who looks after and oversees the Informationolicy Program Security and Pprovide guidance to users for adhering to Information Security policy ? a)CDC, Belapur b) SBIICM c)Information Security Department d)ITS, Department 23. Bypassing normal authentication in a iscomputer called System______. a)Trap door b)Back door c)Rear door d)Side door 24. The term "White Plastics" refer to ______. a)Hot Listed Credit Cards b)Stolen Credit Cards c)Lost Credit Cards d)Counterfeit Credit Cards 25. Antivirus application architecture should allensure systems that across are updated within______. a)1 hour b)6 hours c) once in a week d)24hours 26. The BCP Plans for existing branches are o nowbe requiredreviewed t and approved as on ______every year. a)01st Jan b)31st Mar c) 30th June d) 31st Dec. 27. Public Key and Private Key are related to ______. a)Locking Arrangement b)Virus c)Digital Signature d) Worm 205 28. What is spoofing? a)Sending mail from other source to hide identity b)Sending mail from legitimate source c)Sending mail from Service Providers' office to its d)None of these 29. VOID pantograph is security feature of ______a)MBS b)ATM card c)CTS-2010 CHQ d)INB 30. BCP Plan in case of newly opened branches/units/officesld be drawn andshou approved within ____ days from the date of opening. a)365 b)180 c)15 d)30 31. SPAM is ______. a)Confidential papers thrown in the dustbin b)Electrical spikes that can harm a computer c)Having a Maker and Checker system for all transactions d)Unsolicited e-mail 32. Chief Technology Officer of our bank reports to ______a)CFO b)CDO c)CIO d)CISO 33. In SB Connect, the dedicated leased isline maintainedconnectivity by ______a)Dimension Data b)Datacraft c) BSNL d)HCL 34. A file that works as an intermediatory betweend FinanceB@ncs24 One an is called ____ a)Host b) GLIF c) ORACLE d) DOTNet 35. ______is a platform, available across all the CBS branches, for sending remittance abroad. a)Fxout b) SWIFT c) SFMS d) Instatrans 36. SBI Passport is a concept to facilitate ______a)Single Sign On to various SBI portals b)E-Passportvice ser c)INB d)MBS *** ANSWER

1 b2c3 d4d5c6a7d8a9c10d 11 b 12 b 13 b 14 b 15 d 16 c 17 a 18 b 19 d 20d 21 b 22 c 23 b 24 d 25 d 26 c 27 c 28 a 29 c 30c 31 d 32 c 33 a 34 b 35 a 36 a

206 ACRONYMS

1. Automated Teller Machine ATM 2. ATM Switch Centre ASC 3. Bank's Automation & Networking Control System for 24 hours B@ncs24 4. Business Continuity Plan BCP 5. Core Banking Solution CBS 6. Centralised Internet Access Regulatory Committee CIARC 7. Corporate Internet Banking CINB 8 . Cash Management Product CMP 9. Dedicated Accounting Unit DAU 10. Deferred Net Settlement DNS 11. Domain Name System Server DNS 12. Disaster Recovery Plan DRP 13. Decision Support System DSS 14. Electronic Accounting System in Excise & Service Tax EASIEST 15. Electronic Clearing System ECS 16. Electronic Funds Transfer EFT 17. Executive Information System EIS 18. File Transfer Protocol FTP 19. General Ledger Interface File GLIF 20. Hyper Text Transfer Protocol HTTP 21. Institute for Development & Research in Banking Technology IDRBT 22. Indian Financial System Code (11 Character - Alpha Numeric)IFSC 23 Internet Banking INB 24. Indian Financial Network INFINET 25. Information Security Deptt. ISD 26. Mobile Banking Service MBS 27. Master Card Worldwide MCW

207 28. Management Information System MIS 29. National Electronic Funds Transfer NEFT 30. On-Line Analytical Processing OLAP 31. Online Tax Accounting System OLTAS 32. Personal Identification Number PIN 33. Point of Sale PoS 34. Payment Systems Group PSG 35. Relational Database Management System RDBMS 36. Real Time Gross Settlement RTGS 37. State Bank Group Payment SBGRPT 38. State Bank Instant Remittance SBIR 39. Structured Financial Messaging System SFMS 40. Straight Through Processing STP 41. Society for Worldwide Inter Bank Financial Telecommunication SWIFT 42. Universal Resource Locator URL 43. Unique Transaction Reference No. (16 Character)UTR 44. Visa Money Transfer VMT 45. Wireless Application ProtocolWAP 46. Complaint management systemCMS 47. Data Centre Operations DCOG Group 48. International Finanacial ReportingIFRS Standards 49. International Accounting Standards IAS 50. Biometric Authentication SolutionBAS 51. Online Customer Acquisition OCAS Solution 52. Unstructured Supplementary USSDService Data 53. National Unified USSD NUUP Platform 54. Mobile Money Identifier MMID 55. Virtual Payment Address VPA *** 208 CURENT AFFAIRS IMPORTANT DAYS

1. The World Consumer Rights Day (WCRD) is observed on which date? [A] February 12 [B] March 15 [C] January 16 [D] April 9 2. The World Day of Social Justice is observed on which date? [A] February 20 [B] March 12 [C] April 23 [D] June 14 3. The Central Excise Day is observed on which date? [A] March 2 [B] February 24 [C] April 27 [D] March 8 4. On which date, the World Hindi Day is observed? [A] January 10 [B] December 24 [C] March 11 [D] September 14 5. On which date, Pravasi Bharatiya Divas (PBD) is celebrated in India? [A] January 4 [B] January 6 [C] January 9 [D] January 11 6. On which date, National Good Governance day is observed in India? [A] September 15 [B] October 21 [C] December 16 [D] December 25 7. On which date, National Consumer Day is observed in India? [A] December 15 [B] December 20 [C] December 24 [D] December 28 8. On which date, the International Day of Persons with Disabilities is observed? [A] September 21 [B] October 10 [C] December 3 [D] December 15 9. On which of the following days International Day of Older Persons is celebrated? [A] September 30 [B] September 29 [C] October 1 [D] October 2 10. Which among the following dates will be annually observed as 'International Day of Yoga'? [A] 21 June [B] 21 July [C] 17 June [D] 30 June 11. The National Sports Day is celebrated on which day in India? [A] August 28 [B] August 29 [C] August 27 [D] August 26 12. The Constitution Day is celebrated on which date in India? [A] November 25 [B] November 24 [C] November 27 [D] November 26 13. The National Pollution Control Day (NPCD) is observed on which date in India? [A] December 3 [B] December 4 [C] December 2 [D] December 5

KEYS

1 B 2A 3B 4A 5C 6D 7C 8 C 9C 10A 11B 12D 13C 209 BOOKS

1. The book "Migrants, Refugees and the Stateless in South Asia" has been authored by whom? [A] Shashi Tharoor [B] Partha Ghosh [C] Sunil Khilnani [D] Pratap Bhanu Mehta 2. The book "The Immortals of Meluha" has been authored by whom? [A] Aravind Adiga [B] Vikram Seth [C] Kiran Desai [D] Amish Tripathi 3. The book "Swimmer Among the Stars" has been authored by whom? [A] Kanishk Tharoor [B] Nikunj Juneja [C] Amitav Ghosh [D] AK Ramanujan 4. The book "The Assassination of Rajiv Gandhi: An Inside Job?" has been authored by whom? [A] Jayanthi Madhukar [B] Neena Gopal [C] Ahmed Faraz [D] G.K. Moopanar 5. The book "Banaras City of Light" has been authored by whom? [A] Vrinda Grover [B] Diana Eck [C] Mini Kapoor [D] Sanjaya Baru 6. The book "Midnight's Furies: The Deadly Legacy of India's Partition" has been authored by whom? [A] Kisan Jha [B] Nisid Hajari [C] Milan Vaishnav [D] Ruskin 7. The book "How to Steal a Ghost@Manipal" has been authored by whom? [A] Shweta Taneja [B] Aditya Sudharsan [C] Sudha Murthy [D] Amrish Tripathi 8. The book "The Ivory Throne: Chronicles of The House of Travancore" has been authored by whom? [A] Manu S. Pillai [B] Kanishk Tharoor [C] Madhu Gurung [D] Nisid Hajari 9. The book "A Season of Ghosts" has been authored by whom? [A] Amrish Tripathi [B] Chetan Anand [C] Ruskin Bond [D] Milan Ganguly 10. The book "Water for Elephants" has been authored by whom? [A] Audrey Niffenegger [B] Robert Pattinson [C] Luain Gaines [D] Sara Gruen 11. The book "Immortal" has been authored by whom? [A] Ajay Kotian [B] Krishna Udayasankar [C] Nikita Deshpande [D] Umang Jethva

210 12. The book "Beyond the Last Blue Mountain: A Life Of J. R. D. Tata" has been authored by whom? [A] R M Lala [B] Gita Subramaniam [C] C. S. Lakshmi [D] Elena Ferrante 13. The book "Family Life" has been authored by which author? [A] Shantanu Guha [B] Akhil Sharma [C] Amrish Tripathi [D] Mrinal Jain 14. The book "The Bangle Seller" has been authored by whom? [A] Maya Kalyanpur [B] Anil Kumar [C] M K Mani [D] Brijesh Gulati 15. The book "Dogs at the Perimeter" has been authored by whom? [A] Johanna Skibsrud [B] Wajdi Mouawad [C] Madeleine Thien [D] Deborah Levy 16. The book "The Story of a New Name" has been authored by whom? [A] Nayanjot Lahiri [B] Uma Mahadevan [C] Elena Ferrante [D] Jennifer Das 17. The book "The Legend Of Lakshmi Prasad" has been authored by which Bollywood icon? [A] Shahrukh Khan [B] Deepika Padukone [C] Twinkle Khanna [D] Dhanush 18. The book "The Greatest Bengali Stories Ever Told" has been authored by whom? [A] Urmila Das [B] Vijay Kumar [C] Amar Mitra [D] Arunava Sinha 19. The book "Half Lion: How P V Narasimha Rao Transformed India" has been authored by whom? [A] R B Gaur [B] Sajid Khan [C] Vinay Sitapati [D] Ashok Chawla 20. The book "The Adivasi Will Not Dance" has been authored by whom? [A] EV Ramakrishnan [B] Pradeep Sebastian [C] Hansda Sowendra Shekhar [D] Manu Chakravarthy 21. The book "The Sleepwalker's Dream" has been authored by whom? [A] Ambikagiri Raichoudhury [B] Nalinibala Devi [C] Dhrubajyoti Borah [D] DP 22. The book "Andhere se ujale ki aur" has been authored by which union minister of India? [A] Ravi Shankar Prasad [B] Uma Bharati [C] Arun Jaitley [D] Sushma Swaraj 23. The book "Jinnah Often Came To Our House" has been authored by whom? [A] Niranjan Kumar [B] Chitra Divakaruni [C] Kiran Doshi [D] Amish tripathi

211 24. The book "Half of What I Say" has been authored by whom? [A] Anil Menon [B] Suneetha Balakrishnan [C] Anamika Kumari [D] Kiran Doshi 25. The book "Old Path White Clouds: Walking in the Footsteps of the Buddha" has been authored by whom? [A] PV Narasimha Rao [B] Vinay Sitapati [C] Thich Nhat Hanh [D] Dalai Lama 26. The book "The Ministry of Utmost Happiness" has been authored by whom? [A] Arundhati Roy [B] Vikram Seth [C] Kiran Desai [D] Aravind Adiga 27. The book "Night of Fire" has been authored by whom? [A] Jung Chang [B] Colin Thubron [C] Arundhati Roy [D] Tim Tigner 28. The book "Modi's Midas Touch in Foreign Policy" has been authored by whom? [A] Richard Eaton [B] Tarun Vijay [C] Surendra Kumar [D] Mahendra Jogi 29. The book "Far and Away:Reporting From the Brink of Change" has been authored by whom? [A] Steve Donoghue [B] Salman Rushdie [C] Andrew Solomon [D] Joshua 30. The book "All That Man Is" has been authored by whom? [A] David Szalay [B] Milind D'souza [C] Latheesh Mohan [D] P Lankesh 31. The book "Dipa Karmakar: The Small Wonder" has been authored by whom? [A] Vimal Chauhan [B] Dipa Karmakar [C] Bishweshwar Nandi [D] Shikha ***

KEYS

1B 2D3A 4C5B 6B 7A 8A 9 C 10D 11B 12A 13B 14A 15C 16C 17C 18D 19C 20C 21C 22 C 23C 24A 25C 26A 27B 28C 29C 30A 31C

212 CURENT AFFAIRS - 1

1. Which country is hosting the World Conference on Vedas? [A] India [B] Nepal [C] SriLanka [D] Bangladesh 2. India has signed how much amount of loan agreement with the World Bank (WB) for SANKALP project? [A] $350million [B] $450million [C] $250million [D] $550 million Skills Acquisition and Knowledge Awareness for Livelihood Promotion (SANKALP) 3. Which country to host the 3rd Annual Meeting of the Board of Governors of Asian Infrastructure Investment Bank (AIIB)? [A] China [B] South Africa [C] Brazil [D] India 4. OBOPAY has recently secured PPI license from the Reserve Bank of India (RBI). What does "PPI" stands for? [A] Postpaid Payment Instrument [B] Prepaid Payment Instruction [C] Postpaid Payment Instruction [D] Prepaid Payment Instrument OBOPAY, the global mobile payment solutions company, has recently secured a license for Prepaid Payment Instrument (PPI) from the Reserve Bank of India (RBI) to operate a semi-closed loop wallet in India 5. What is the India's GDP growth forecast for 2018, according to United Nations 'World Economic Situation and Prospects 2018' report? [A] 6.7% [B] 7.2% [C] 7.4% [D] 7.6% 6. Which country's team has clinched gold at the Hockey World League (HWL-2017) tournament at Kalinga Stadium in Bhubaneswar, Odisha? [A] Argentina [B] Italy [C] Japan [D] Australia 7. Who has been named Person of the Year for 2017 by the Time magazine? [A] The Whistleblowers [B] The Protesters [C] The Dreamers [D] The Silence Breakers 8. Which country has launched new virtual currency "Petro"? [A] South Africa [B] Japan [C] Venezuela [D] Indonesia 9. Mirabai Chanu has become the first Indian in over two decades to win gold at the IWF World Weightlifting Championship. She hails from which state? [A] Mizoram [B] Manipur [C] Arunachal Pradesh [D] Assam 10. India's first crypto-currency exchange "Coinome" has launched by which payment gateway? [A] Direcpay [B] Citrus Pay [C] Billdesk [D] Payzippy 213 11. Which Indian bank has launched digital Supply Chain Finance solution? [A] [B] Bank of India [C] [D] 12. Demi-Leigh Nel-Peters has been crowned the Miss Universe 2017. She hails from which country? [A] Jamaica [B] Cambodia [C] Colombia [D] South Africa 13. Which bank has recently launched ripple-powered instant payment service for retail and corporate customers? [A] HDFC Bank [B] SBI [C] [D] ICICI Bank 14. Which app has been launched by Prime Minister Narendra Modi for government services? [A] Bharat [B] Umang [C] Ujala [D] BhimYug Unified Mobile Application for New-age Governance", which has been developed by the Ministry of Electronics and Information Technology (MEITY) 9718397183 and also access it on 'www.umang.gov.in'. 15. Where is the headquarters of the European Bank for Reconstruction & Development (EBRD)? [A] Geneva [B] Paris [C] London [D] Berlin 16. Which bank has launched a unified integrated app YONO (You Need Only One) for financial services? [A] Punjab National bank [B] ICICI Bank [C] State Bank of India [D] HDFC Bank 17. As per which article of Constitution, the Union Cabinet has approved to set up 15th Finance Commission? [A] Article 281 [B] Article 282 [C] Article 280 [D] Article 283 18. Who will be the convener of task force to review the Income Tax Act 1961? [A] Girish Ahuja [B] Arvind Subramanian [C] G C Srivastava [D] Arbind Modi 19. Indian railways has installed Asia's largest Solid State Interlocking (SSI) system in which state? [A] Tamil Nadu [B] West Bengal [C] Madhya Pradesh [D] Punjab 20. Which bank has launched Pattabhi Sitaramayya - Self Business Group (PS-SBG) scheme to encourage entrepreneurship? [A] State Bank of India [B] [C] Punjab National Bank [D] Bank of India 21. Who is the author of the book "Age of Anger: A History of the Present"? [A] Milan Vaishnav [B] Nabaneeta Dev Sen [C] Shashi Tharoor [D] Pankaj Mishra 214 22. Who will be honoured with the 2017 Indira Gandhi Prize for Peace, Disarmament and Development? [A] Raghuram Rajan [B] Mamata Banerjee [C] Manmohan Singh [D] Pranab Mukherjee 23. Manushi Chhillar has won the coveted 'Miss World 2017' title. She hails from which state? [A] Tamil Nadu [B] Karnataka [C] Haryana [D] Odisha 24. Which country to host the 2023 Rugby World Cup? [A] France [B] Japan [C] South Africa [D] Ireland 25. Moody's Investors Service has upgraded India's sovereign ratings from its lowest investment grade "Baa3" to ____? [A] AA- [B] A+ [C] Baa2 [D] Baa1 26. Which city to host Asian Bankers Association summit? [A] New Delhi [B] Kochi [C] Mumbai [D] Chenna 27. Which country is hosting the 10th South Asia Economic Summit (SAES-2017)? [A] India [B] Sri Lanka [C] Pakistan [D] Nepal 28. Pension regulator PFRDA has increased maximum age of joining National Pension Scheme (NPS) Private Sector from 60 to _____? [A] 70 years [B] 65 years [C] 63 years [D] 67 years 29. What is the India's rank in the latest World Bank (WB)'s Ease of Doing Business ranking 2018? [A] 111th [B] 130th [C] 115th [D] 100th 30. Which ministerial committee has been constituted by the Central Government on PSU bank mergers? [A] Piyush Goyal committee [B] Arun Jaitley committee [C] Rajiv Kumar committee [D] Nirmala Sitharaman committee 31. Which country's team has won the 2017 FIFA Under-17 World Cup? [A] England [B] India [C] Spain [D] France 32. Who is the author of the e-book "India 2017 Yearbook"? [A] Rajiv Mehrishi [B] R. K. Verma [C] Ashwani Lohani [D] Rajiv Gauba 33. Who will be head of the newly constituted task force of RBI on Public Credit Registry (PCR)? [A] M Deosthalee [B] Sekar Karnam [C] Vishaka Mulye [D] Rashesh Shah 34. Who has been appointed as the new MD & CEO of India Post (IPPB)? [A] Nikunj Srivastav [B] Suresh Sethi [C] Udit Mahatre [D] Vijay Kumar Sinha 35. Which Indian bank has recently signed MoU with Escorts for tractor financing? [A] ICICI Bank [B] Dena Bank [C] State Bank of India [D] Bank of India 215 36. EEPC India has signed pact with which Indian bank for export finance? [A] Punjab National Bank [B] State Bank of India [C] Bank of India [D] Dena Bank 37. RBI will make LEI compulsory for companies with over Rs 5 crore exposure. What does 'LEI' stands for? [A] Legal Enact Identifier [B] Legal Enaction Identifier [C] Legal Entity Identifier [D] Legal Ennui Identifier 38. As per RBI's revised guidelines on interest subvention scheme, banks will provide funds to women SHGs in rural areas at how much percentage under DAY-NRLM for FY18? [A] 7.0% [B] 7.1% [C] 6.5% [D] 6.9% 39. Which of the following commodity exchange has launched India's first commodity options in gold? [A] Indian Commodity Exchange Limited (ICEX) [B] Limited (NSEL) [C] Multi-Commodity Exchange of India Ltd (MCX) [D] National Commodity & Derivatives Exchange Limited (NCDEX) 40. Which online campaign has launched by Union Ministry of Women and Child Development (WCD) to end gender bias in women against women? [A] #IstandforWoman [B] #IamThatWoman [C] #IamForWoman [D] #IsupportWoman 41. Who has won the 2017 Man Booker Prize? [A] George Saunders [B] Zadie Smith [C] Sebastian Barry [D] Colin Thubron 42. The NIIF of India has signed a pact worth $1 billion with Abu Dhabi Investment Authority (ADIA). What does NIIF stands for? [A] National Investment and Infrastructure Fund [B] National Investment and Intelligence Fund [C] National Investment and Infra Fund [D] National Investment and Inter-cooperative Fund 43. Who is the author of the book "Beyond the Dream Girl"? [A] Bhavna Somaiya [B] Ram Kamal Mukherjee [C] Ramesh Sippy [D] Bala Krishna 44. What is the India's GDP forecast for FY18 by the World Bank (WB) in its South Asia Economic Focus (Fall 2017) report? [A] 7.2% [B] 7.1% [C] 7.0% [D] 7.2% 45. What is the India's GDP forecast for FY18 by IMF in its latest World Economic Outlook (WEO) report? [A] 7.0% [B] 6.7% [C] 7.1% [D] 6.5% 216 46. Which union minister has inaugurated the first 'BIMSTEC Disaster Management Exercise- 2017' (BIMSTEC DMEx-2017)? [A] Nirmala Sitharaman [B] Narendra Modi [C] Harsh Vardhan [D] Rajnath Singh 47. Who has won the Nobel Prize in Economic Sciences 2017? [A] George F. Loewenstein [B] Colin F Camerer [C] Stewart C. Myers [D] Richard H. Thaler 48. Who of the following has won the Nobel Prize for Literature 2017? [A] Svetlana Alexievich [B] Mo Yan [C] Patrick Modiano [D] Kazuo Ishiguro 49. Who of the following have won the Nobel Prize in Chemistry 2017? [A] Jean-Pierre Sauvage, Fraser Stoddart and Ben Feringa [B] Tomas Lindahl and Paul L. Modrich [C] Brian K. Kobilka and Robert J. Lefkowitz [D] Jacques Dubochet, Joachim Frank and Richard Henderson 50. Who of the following have won the Nobel Prize in Physics 2017? [A] Rainer Weiss, Kip Thorne and Barry Barish [B] John Kosterlitz and Duncan M. Haldane [C] Takaaki Kajita, Barry Barish and Rainer Weiss [D] David J. Wineland, John Kosterlitz and Rainer Weiss 51. Who of the following has/have won the Nobel Prize in Physiology or Medicine 2017? [A] Jeffrey C. Hall [B] Michael Rosbash [C] Michael W. Young [D] All of the above 52. Which city to host the 14th India-EU Summit -2017? [A] Paris [B] New Delhi [C] Brussels [D] London 53. Which bank has launched 'Project Nishchay' to improve financial performance? [A] PNB [B] SBI [C] ICICI Bank [D] IDBI Bank 54. The Asian Development Bank (ADB) will increase annual lending to India to a maximum of how much amount for 2018-22? [A] $6 billion [B] $5 billion [C] $4 billion [D] $8 billion 55. What is the India's rank in the 2017 Global Competitiveness Rankings (GCR)? [A] 40th [B] 55th [C] 67th [D] 35th 217 56. The Union government has set up special fund 'DPIDF' to boost dairy sector. What does "DPIDF" stands for? [A] Dairy Processing and Infra Development Fund [B] Dairy Processing and Internal Development Fund [C] Dairy Processing and Infrastructure Development Fund [D] Dairy Processing and Internet Development Fund 57. The Asian Development Bank (ADB) has downgraded India's GDP growth forecast for FY18 from 7.4% to ____? [A] 6.9% [B] 7.2% [C] 7.1% [D] 7% 58. Which campaign will be launched by Central Government to promote development and cleanliness in rural areas? [A] Swachh Gram Samridh Bharat [B] Gram Samridhi Evam Swachhta [C] Bharat Gram Swachhta Samridhi [D] Swachh Bharat Swachh Gram 59. Which of the following has become the India's first payments bank to integrate the UPI on its digital platform? [A] FINO Payments Bank [B] [C] Payments Bank [D] 60. Which online facility has been launched by the Union government to resolve foreign trade issues? [A] Contact@IDFT [B] Contact@DGTI [C] Contact@DGFT [D] Contact@FTID 61. Who is the author of the book "How India Sees the World: Kautilya to the 21st Century"? [A] Shiv Shankar Menon [B] Shyam Saran [C] J.J.Singh [D] Ravi Shankar Prasad 62. ICEX has launched the world's first diamond future exchange. What does "ICEX" stands for? [A] Indian Commodity Exchange [B] International Commodity Exchange [C] Indonesia Commodity Exchange [D] None of the above 63. The Reserve Bank of India (RBI) has recently approved Spice Digital to process bill payments under BBPS. Where is the headquarters of the Spice Digital? [A] Chandigarh [B] Noida [C] Kochi [D] Chennai *** ANSWER TO CURENT AFFAIRS - 1

1 A2C3 D4D5B6D7D8C9B10C 11 A 12 D 13 C 14 B 15 C 16 C 17 C18 D19 B 20B 21 D 22 C 23 C 24 A 25 C 26 C 27 D28 B 29 D30B 31 A 32 A 33 A 34 B 35 C 36 A 37 C38 A 39 C40B 41 A 42 A 43 B 44 C 45 B 46 D 47 D48 D49 D50A 51 D 52 B 53 D 54 C 55 A 56 A 57 D58 B 59 B 60C 61 B 62 A 63 B 218 CURENT AFFAIRS - 2

1. Which is the first Scorpene class submarines inducted to Indian Navy? [A] INS KAVERI [B] INS GODAVARI [C] INS KALVARI [D] INS KRISHNA 2. What is ADB's projection on Indian Econimic growth? [A] 7.6% [B] 6.7% [C] 7.2% [D] 6.8% 3. Mirabai Chanu is related to which game? [A] Shooting [B] Squash [C] Weight lifting [D] Boxing 4. Who is the new chairman of National Anti-Profiteering Auty? [A] Badri Narayan Sharma [B] Bibek Debroy [C] Ashok Ku Chawla [D] Amitav Kant 5. Who has been appointed as the new chairman of Competition Commission of India (CCI)? [A] DK Sikri [B] Amitabh Kant [C] Ashok Chawla [D] Dhanendra Kumar 6. Who is the new chairman of 15th Finance Commission? [A] N K Singh [B] Bibek Debroy [C] Montek Singh Alluwalia [D] Veer Bhadra Singh 7. South Asia economic Summit was held in? [A] Bhutan [B] Nepal [C] Afghanistan [D] Maldives 8. Which language has been approved as second official language in the State of Telengana? [A] Tamil [B] Urdu [C] Marathi [D] None of these 9. Who is the new President of NASSCOM? [A] Nita Ambani [B] Kiran Shaw [C] Debjani Ghosh [D] None of these 10. Agreement on Avoidance of double taxation was signed with which country? [A] France [B] England [C] Netherland [D] Hong Kong 11. Which of the following new methods has been introduced by the RBI to calculate Banks' lending rates to borrowers? [A] OCLR [B] MCLR [C] IMLR [D] PSLR 12. On which date, National Consumer Day is observed in India? [A] December 15 [B] December 20 [C] December 24 [D] December 28 13. Which of the following organisations has released the report titled - 'Asian Economic Integration Report 2015'? [A] ADB [B] IMF [C] ASEAN [D] World Bank 219 14. Which of the following companies has launched SME Council in India to help small businesses? [A] Flipkart [B] Snapdeal [C] Facebook [D] Google India 15. Which of the following banks is the first Indian bank to introduce Display Debit cards? [A] HDFC Bank [B] Axis Bank [C] ICICI Bank [D] State Bank of India 16. Which of the following countries has the world's largest pension fund? [A] China [B] United States [C] Japan [D] India 17. Who will be conferred the Indira Gandhi Prize for Peace,Disarmament ? [A] Mohd Yunus [B] Pranab Mukherjee [C] Tariq Fateh [D] Manmohan Singh 18. Who has been relected to International Court of Juctice? [A] A H Bhasin [B] Amitav Roy [C] Sanjit Saran [D] Dalbir Bhandari 19. Under MIG-II of PMAY ,the carpet area has ben increased to ____ sq meters in order to claim subsidy from Government? [A] 120 [B] 90 [C] 150 [D] 110 20. India asks UN to declare 2018 as year of ? [A] RICE [B] Jowar [C] Millets [D] Cereals 21. The Bhavishya online system was launched for what purpose? [A] Online Insurance tracking system [B] Online pension tracking system [C] Online MSME registration system [D] Online passport tracking system 22. What amount of insurance is provided for Rupay classic card holders? [A] Rs. 50,000/- [B] Rs. 75,000/- [C] Rs. 1,00,000/- [D] Rs 2,00,000/- 23. Who is the Chairman of the Alternative Mechanism Panel for Public Sector bank consolidation ? [A] Jayant Sinha [B] Suresh Prabhu [C] Arun Jaitley [D] Sashikanta Das 24. Which organisation(s) got the in-principle approval from RBI to function as the Bharat Bill Payment Central Unit (BBPCU) in BBPS? [A] Axis Bank [B] NPCI [C]SBI [D] All the above 25. What is the name of the first mission to Sun by ISRO? [A] Arihant L1 [B] Rohini L1 [C] Aditya L1 [D] None of these 26. Who is the Central Government representative to Jammu & Kashmir? [A] Dineswar Sharma [B] G parthasarathy [C] V Narashiman [D] None of these 220 27. What is the free remittance limit under the Liberalised Remittance Scheme (LRS)? [A] USD 1,50,000 per financial year [B] USD 2,50,000 per financial year [C] USD 3,50,000 per financial year [D] USD 5,00,000 per financial year 28. Who is the winner of Man Booker Prize 2017? [A] George Saunders [B] Tom Phillips [C] Sarah Hall [D] Colin Thobon 29. Which among the following Banks has recently launched 'Green PIN' that will allow customers to generate their PIN at the bank's ATMs? [A] [B] Punjab National Bank [C] State Bank of India [D] ICICI Bank 30. Justice R V Easwar committee is related to which field? [A] to simplify Service tax laws, 1969 [B] to simplify House loans, 1971 [C] to simplify Education norms, 1985 [D] to simplify provisions of IT Act, 1961 31. Recently, Sin Tax is in news. It is which type of tax? [A] Customs [B] Excise [C] VAT [D] Service 32. Which of the following Banks is the first Public Sector Bank (PSU) to join Chillr platform? [A] State Bank of India [B] Punjab National Bank [C] [D] Bank of Baroda 33. On 14th October, 2015 which one has become world's fastest stock exchange? [A] [B] National Stock Exchange [C] Kolkata Stock Exchange [D] Bengaluru Stock Exchange 34. Which Bank has registered highest increase in gross Non-Performing Assets (NPAs) in the 2014-15 financial year? [A] UCO Bank [B] PNB [C] SBI [D] Central Bank 35. Which Bank has launched mVisa mobile payment solution recently? [A] SBI [B] ICICI [C] HDFC [D] Axis 36. The Government of India is launching Sugamya Bharat Abhiyan for __? [A] Persons of Old Age [B] Persons with Disabilities [C] Visually Impaired Persons [D] Widows and abandoned women 37. The mobile banking app "LIME" has been launched by which of the following Banks, recently? [A] Axis Bank [B] HDFC Bank [C] ICICI Bank [D] SBI 38. Which among the following Banks has recently launched "Simply CLICK" card for online shopping? [A] ICICI [B] SBI [C] Axis [D] HDFC 39. Recently, the Government of India (GoI) approved the Sovereign Gold Bond Scheme. What is the limit of Gold quantity per person to buy gold bonds? [A] 1000 grams [B] 1050 grams [C] 500 grams [D] 350 grams 221 40. Which among the following is the correct full form of AMRUT? [A] Atal Mission for Renovation and Urban Technology [B] Atal Mission for Road and Urban Transport [C] Atal Mission for Rejuvenation and Urban Transformation [D] None of them 41. Which among the following is India's highest foreign exchange earning sector? [A] Engineering [B] Jewellery [C] Petroleum Products [D] Tourism 42. Which of the following Banks have been declared by Reserve Bank of India (RBI) as Domestic Systemically Important Banks (D- SIBs)? [A] HDFC and ICICI [B] ICICI and SBI [C] SBI and HDFC [D] PNB and SBI 43. The Government of India (GOI) has launched which scheme for online release of new LPG connections? [A] Sulabh [B] Saral [C] Smile [D] Sahaj 44. Which open source web based tool has been launched by NITI Aayog, recently? [A] IESS 2022 [B] IESS 2019 [C] IESS 2036 [D] IESS 2047 45. Which panel was recently making news for its recommendations regarding Minimum Alternate Tax (MAT)? [A] AP Shah Panel [B] V V Daga Panel [C] HR Khan Panel [D] Ajay Shankar Panel 46. Which women's safety app has been launched by Indian Railways, recently? [A] R-Sahayak [B] R-Jagruk [C] R-Mitra [D] R-Sahyog 47. The Government of India (GoI) has recently launched a new health initiative "SEHAT". What does "SEHAT" stand for? [A] Social Enactment for Health And Telemedicine [B] Social Enabler for Health And Telemedicine [C] Social Enactor for Health And Telemedicine [D] Social Endeavour for Health And Telemedicine 48. For what purpose, a web-based Portal "Vidya Lakshmi" has been launched by the Union Government? [A] Direct subsidy for farmers [B] Women Empowerment [C] Medical loans [D] Educational Loans 49. Recently, the Union Finance Ministry launched India Aspiration Fund (IAF) to boost start- ups in India. Who will be the partner and co-investor in the IAF? [A] LIC [B] SIDBI [C] NABARD [D] RBI 50. Which of the following Banks recently launched "Smart Vault" digital locker facility? [A] SBI [B] HDFC [C] ICICI [D] PNB 222 51. The mobile wallet app "Buddy" has been launched by which Bank recently? [A] PNB [B] ICICI [C] HDFC [D] SBI 52. The campaign "Start-up India, Stand up India" is associated with which field? [A] Food Industry [B] Women Empowerment [C] Swacch Bharat Mission [D] Entrepreneurship 53. Which Bank has recently launched its 'Saral-Rural Housing Loan' at base rate of 9.70 % for borrowers from the rural areas? [A] HDFC [B] SBI [C] ICICI [D] AXIS 54. Which of the following Banks has launched 'Dhanchayat', an educational film to raise awareness on the dangers of borrowing money from unorganised sources? [A] SBI [B] ICICI [C] HDFC Bank [D] Axis Bank 55. Reliance Industries Limited has made a collaboration to apply for a payments Bank license that can offer services such as remittances and deposits with wich of the following banks? [A] SBI [B] ICICI [C] HDFC Bank [D] Axis Bank 56. Which of the following Banks has recently announced the lunch of banking services on Twitter, the first of its kind service, in India? [A] SBI [B] ICICI [C] HDFC Bank [D] Axis Bank 57. Which of the following Banks has recently lunched India's first digital bank 'Pockets' to allow anyone to instantly make transcations on a mobile phone with or without bank account? [A] SBI [B] ICICI [C] HDFC Bank [D] Axis Bank 58. What will be the new name of the scheme JNNURM? [A] SVMRUT [B] MGMRUT [C] AMRUT [D] SBMRUT 59. Portfolio Management Services (PMS) offered by Banks to their customers are subject to regualtion by ______[A] RBI [B] SEBI [C] PFRD [D] FMC 60. Which of the following scheme has recently become the largest cash transfer scheme in the world ? [A] SSA [B] Pahal [C] PMJJY [D] Berojgarri Bhatta 61. Which of the following Banks has recently lunched Rupay Platinum Debit card in assocation with National Payment Corporation of India ? [A] SBI [B] ICICI [C] BOI [D] 62. Which of the following Banks has launched near-field communications enabled payment service "Tap-n-Pay" ? [A] SBI [B] ICICI [C] BOB [D]Axis Bank

223 63. Indian Army has signed an MoU with which of the following banks on Defence Salary Package (DSP) ? [A] SBI [B] Bank of India [C] HDFC Bank [D] Yes Bank 64. RBI has allowed Tap and Pay without PIN for transcations up to how munch rupees? [A] 1000 [B] 1500 [C] 2000 [D] 3000 65. State Bank of India has lunched contact less credit and debit card called sbiINTOUCH. which of the following statement/s is/are true regarding this? [1] These cards are based upon the latest near field technology. [2] with these cards, a customer can transcat by just tapping or waving it aganist the reader of the point of sale machine. [3] These cards are especially targeted towards fast-food outlets, coffee shops and supermarkets where the customer make quick transcation. [A] 1 & 2 [B] 2 &3 [C] 1 & 3 [D] All 66. The Holiday for the Banks are declared as per ______[A] RBI Act [B] NI Act [C] BR Act [D] Companies Act 67. RRBs are regulated by ______[A] RBI [B] NABARD [C] SBI [D] State Govt 68. Which of the following is the oldest stock exchange of Asia ? It completed 140 years of operations. [A]BSE [B]NSE [C] Nikkei [D] Shanghai Stock Exchange 69. The project Tatkal initiative to provide doorstep loan services has been launched by [A] HDFC [B] SBI [C] ICICI [D] AXIS 70. The interest payable on savings bank account is [A] Regulated by the RBI [B] Not regulated by RBI [C] Regulated by Central Govt. [D] Regualted by SEBI 71. As per the prevaling practices in the Banks in India, the interest rate on saving bank accounts is now calcualted on [A] Minimum balance from 5th to last day of the month. [B] Maximum Balance during the month. [C] Daily closing balance basis. [D] Average balace in half yearly basis. 72. The Govt will infuse what amount in the public sector banks ? [A] 1.35 lac crore [B] 50,000 cr [C] 2.11 lac cr [D] 75,000 cr

224 73. What is the full form of FRDI ? [A] Financial Resolution and Deposit Insurance Bill [B] Financial Resolution and Demand Insurance Bill [C] Nationalised Bank [D] None 74. 'Apaka Bhala, Sabki Bhalai ' is the punch line of which Bank. [A] IDFC [B] Bandhan [C] SBI-HRMS [D] RELIANCE 75. ______has launched a credit specially for online shopping and has announced a strategic partnership with seven of India's biggest e-commerce players for the card. [A] ICICI [B] HDFC [C] SBI [D] AXIS 76. Who is the Chairman of Banking Board Bureau ? [A] Ashok Ku Chawla [B] Vinod Rai [C] Bibek Debroy [D] Aditya Birla 77. What is the paid up capital requirement of both payments bank and small banks ? [A] 100 cr [B] 200 cr [C] 300 cr [D] 500 cr 78. Banks are offering payment solutions which do not require swiping credit/ debit card and is completed by scanning a QR Code. Here, the term QR stands for [A] Quick Request [B] Quick Respone [C] Quick Return [D] Quick Receipt 79. Moving towards creating a holding company structure for PSBs, the Govt announced the setting up of the BBB which will recommend appointment of directors in PSBs. the term BBB stands for [A] [B] Banks Base Bureau [C] Banks Balancing Bureau [D] Banks Basal Bureau 80. Which of the following became the first Indian company to recevie an in-principle board approval to raise masala bond recently ? [A] HDFC [B] IDBI Capital [C] Tata Capital [D] Baja Finserv 81. What is RBI's projection on Indian GDP growth rate for 2017 [A] 6.7% [B] 8.2% [C] 7.3% [D] 7.1% 82. RBI has developed which core banking solution for consolidating and settlement of accounts under GST. [A] e-Dhana [B] e-Laxmi [C] e-Kuber [D] e-Talim 83. Which PSU Bank is in the scanner for the money laundering to Hong Kong ? [A] IOB [B] BOB [C] BOI [D] UCO 84. Who among the following has won the 2017 Nobel prize in Economics ? [A] Richard H Thaler [B] Alvin Roth [C] Lioyd Shapley [D] Oliver Williamson 225 85. Who among the following has won the 2017 Nobel prize in Literature ? [A] Peter A Diamond [B] Kazuo Ishiguro [C] Christopher A [D] Monivong 86. Which of the following currency has been added to the IMF's SDR currency basket, recently? [A] Indian Rupee [B] Australian Dollar [C] Renminbi [D] Swiss Franc 87. Who is the Chairman of NITI AAYOG? [A] Amitabh Kant [B] Dinesh K Saraff [C] Ashok Chawla [D] Bibek Debroy 88. Who is the new Chaiman of Petroleum and Natural Gas Regulatory Board- [A] Bibek Debroy [B] V.R.krishna Iyer [C] T.N.Seshan [D] Dinesh K Saraff 89. Who is the Chairman of the 10 member panel constitued by the GOI for review of the Income Tax Act ? [A] Soli Sorabjee [B] V.R.krishna Iyer [C] T.N.Seshan [D] R.V.Easwer 90. The RBI imposed Rs 1 cr penalty on which of the following private sector banks for violation of KYC and AML norms recently. [A] Fedral Bank [B] [C] Induslnd Bank [D] ***

ANSWER TO CURENT AFFAIRS - 2

1 C2B3 C4A5A6A7B8B9C10D

11 B 12 C 13 A 14 C 15 A 16 C 17 D18 D19 B 20C

21 B 22 C 23 C 24 B 25 C 26 A 27 B 28 A 29 A 30D

31 B 32 D 33 A 34 A 35 B 36 B 37 A 38 B 39 C40C

41 A 42 B 43 D 44 D 45 A 46 C 47 D48 D49 A 50C

51 D 52 D 53 C 54 C 55 A 56 B 57 B 58 C59 A 60B

61 A 62 B 63 B 64 C 65 D 66 C 67 B 68 A 69 B 70B

71 C 72 C 73 A 74 B 75 C 76 B 77 A 78 B 79 A 80B

81 A 82 C 83 B 84 A 85 B 86 C 87 D88 A 89 D90B

226 CURENT AFFAIRS - 3

1. Which Indian sportsperson has been appointed as a member of the International Olympic Committee's (IOC) Athletes' Commission? [A] Devend Jhajharia [B] Saina Nehwal [C] Abhinav Bindra [D] Sakshi Malik 2. The National SC/ST hub and zero effect on environment scheme for MSME sector has been launched in which of the following cities? [A] Rohtak [B] Ludhiana [C] Shimla [D] Jabalpur 3. Who has been appointed as the Ambassador of India to the United Nations Conference on Disarmament (CD)? [A] Ambuj Sharma [B] Amandeep Singh Gill [C] Vinodk Dasari [D] T Venkataraman 4. The first 'Made in India' electric bus has been launched by which Indian company? [A] Tata Motors [B] Mahindra & Mahindra [C] Ashok Leyland [D] Fiat India Automobiles Limited 5. Which bank has become the first Indian lender to execute banking transaction via block chain technology? [A] State Bank of India [B] HDFC bank [C] ICICI bank [D] Axis bank 6. The book "Jinnah Often Came To Our House" has been authored by whom? [A] Niranjan Kumar [B] Chitra Divakaruni [C] Kiran Doshi [D] Amish tripathi 7. What is the theme of 2016 World Food Day (WFD)? [A] Social protection and Agriculture [B] Feeding the world, caring for the earth [C] Climate is changing. Food and agriculture must too [D] Family Farming: Breaking the Cycle of Rural Poverty 8. The International Day for the Eradication of Poverty is observed on which date? [A] October 15 [B] October 18 [C] October 19 [D] October 17 9. The book "Half of What I Say" has been authored by whom? [A] Anil Menon [B] Suneetha Balakrishnan [C] Anamika Kumari [D] Kiran Doshi 10. The first-ever BRICS-BIMSTEC Outreach Summit will be held in which state of India? [A] Goa [B] Uttar Pradesh [C] Maharashtra [D] Rajasthan 227 11. Who has been appointed as Whole-Time Member (WTM) of the Securities and Exchange Board of India (SEBI)? [A] Pradeep Kumar [B] G Mahalingam [C] Jivan Kher [D] Prashant Saran 12. Who has been elected as the new Secretary General of the United Nations? [A] Anibal Silva [B] Vitaly Antonio [C] Antonio Guterres [D] Matthew Rycroft 13. The 2016 Nobel Literature Prize has been won by whom? [A] Patrick Modiano [B] William Faulkner [C] Bob Dylan [D] John Steinbeck 14. What is the India's rank in the 2016 Global Hunger Index (GHI)? [A] 97th [B] 88th [C] 110th [D] 65th 15. The World's first-ever "Bionic Olympics" has started in which country? [A] Malaysia [B] Indonesia [C] China [D] Switzerland 16. The book "Half Lion: How P V Narasimha Rao Transformed India" has been authored by whom? [A] R B Gaur [B] Sajid Khan [C] Vinay Sitapati [D] Ashok Chawla 17. Which of the following personalities have won the 2016 Nobel Prize in Economics? [A] Eugene Fama and Robert Shiller [B] Angus Deaton and Jean Tirole [C] lvin Roth and Lloyd Shapley [D] Oliver Hart and Bengt Holmstrom 18. The book "The Ministry of Utmost Happiness" has been authored by whom? [A] Arundhati Roy [B] Vikram Seth [C] Kiran Desai [D] Aravind Adiga 19. Which of the following personalities has won the Nobel Peace Prize for 2016? [A] Martti Ahtisaari [B] Juan Manuel Santos [C] Shinzo Abe [D] Shirin Ebadi 20. Which of the following personalities have won the 2016 Nobel Prize in Chemistry? [A] William Moerner, Eric Betzig and Stefan Hell [B] Fraser Stoddart, Jean-Pierre Sauvage and Bernard Feringa [C] Arieh Warshel, Michael Levitt and Martin Karplus [D] Paul Modrich, Tomas Lindahl and Aziz Sancar 21. What is the India's growth forecast for FY17, as per recently released IMF's World Economic Outlook (WEO) report? [A] 7.4% [B] 7.6% [C] 7.8% [D] 8.0% 22. Which union ministry has set up a Public Debt Management Cell (PDMC) in New Delhi? [A] Ministry of Law and Justice [B] Ministry of Labour and Employment [C] Ministry of Home Affairs [D] Ministry of Finance 228 23. The 2016 World Economic Forum (WEF) India Economic Summit has started in which city of India? [A] Pune [B] New Delhi [C] Ahmedabad [D] Chandigarh 24. What is the current repo rate, as per the recently released 4th bi-monthly monetary policy statement for the year 2016-17? [A] 6.00% [B] 6.50% [C] 6.25% [D] 6.75% 25. Which bank has became the first domestic bank of India to open a branch in Yangon, Myanmar? [A] Punjab National Bank [B] State Bank of India [C] Bank of Baroda [D] Dena Bank 26. Which state has become the first Indian state to implement (DBT) in Kerosene? [A] Assam [B] Andhra Pradesh [C] Haryana [D] Jharkhand 27. What is the India's GDP growth forecast for 2016, as per World Bank's latest report 'South Asia Economic Focus'? [A] 7.6% [B] 7.7% [C] 7.8% [D] 7.9% 28. The powerful Typhoon Chaba is expected to hit which of the following countries? [A] Japan [B] New Zealand [C] United States [D] United Kingdom 29. Who has won the 2016 Nobel Prize in Physiology or Medicine? [A] Shinya Yamanaka [B] Youyou Tu [C] Yoshinori Ohsumi [D] Christian de Duve 30. Which country's currency has officially joined elite Club of International Monetary Fund (IMF) reserve currencies? [A] Dinar [B] Ruble [C] Yuan [D] Rupee 31. The 2026 Asian Games will be hosted by which country? [A] China [B] India [C] Japan [D] Indonesia 32. "Skava Commerce" an e-commerce platform for retailers, has been launched by which Indian company? [A] Reliance Industries [B] Tata Communications [C] Infosys [D] Wipro 33. What is the India's position in the 2016-17 Global Competitiveness Index (GCI)? [A] 66th [B] 47th [C] 39th [D] 88th 34. Which parliamentary committee has been constituted to examine merger of budgets? [A] Kamal Nath committee [B] Ramesh Jigajinagi committee [C] Veerappa Moily committee [D] Ashok Chavan committee 229 35. Who has been appointed as the new chairman of Insolvency and Bankruptcy Board of India (IBBI)? [A] M S Sahoo [B] Ashish Arya [C] P V Gokhale [D] S K Banerjee 36. Who is the newly elected President of the Indian Statistical Institute (ISI)? [A] Y V Reddy [B] D. Subbarao [C] Vijay Kelkar [D] C Rangarajan 37. The world's largest solar power plant has been installed in which state of India? [A] Andhra Pradesh [B] Rajasthan [C] Tamil Nadu [D] Haryana 38. What is the India's rank in the 2016 World Economic Freedom Index? [A] 118 [B] 89 [C] 112 [D] 78 39. Who has been appointed as the new chairman of Life Insurance Corporation of India (LIC)? [A] Usha Pal [B] Usha Sangwan [C] VK Sharma [D] Nitin Srivastav 40. Which bank has tied up with Banaras Hindu University (BHU) for banking courses? [A] SBI Bank [B] Axis Bank [C] ICICI Bank [D] NABARD 41. Who has been chosen for the mascot of Swachh Bharat Abhiyan? [A] Parvati Bai [B] Dhuli Bai [C] Madan Kavar [D] Kunwar Bai 42. On which date the National Hindi Divas is celebrated in India? [A] September 15 [B] September 14 [C] September 16 [D] September 13 43. Which committee has recently submitted its report to prepare a road map for elimination of poverty? [A] HR Khan committee [B] Arvind Panagariya committee [C] Bibek Debroy committee [D] Vivek Debroy committee 44. Which toll-free number has been launched by the Union government to register postal complaints? [A] 1924 [B] 1926 [C] 1928 [D] 1927 45. Which stock exchange has become first Indian stock exchange to file Initial Public Offering (IPO) with SEBI? [A] National Commodity & Derivatives Exchange (NCDEX) [B] of India (MCX) [C] Bombay Stock Exchange (BSE) [D] National Stock Exchange (NSE) 46. "e-nivaran" portal has been launched by which government department for online redressal of taxpayers grievances? [A] Reserve Bank of India (RBI) [B] Securities and Exchange Board of India (SEBI) [C] Central Board of Direct Taxes (CBDT) [D] Central Board of Excise and Customs (CBEC) 230 47. Which registration module has been launched by the Union Government for Indian students studying abroad? [A] Madad [B] Milan [C] Bharat [D] iBharat 48. The 2016 ASEAN Summit has started in which of the following countries? [A] Australia [B] South Korea [C] Japan [D] Laos 49. "Bubble Pin" a one-step offline payments mode has been launched by which digital payment company? [A] mRupee [B] Oxigen [C] MobiKwik [D] Paytm 50. "NIDHI" has launched by the Union Government for nurturing ideas & innovation into start ups. What does "NIDHI" stands for? [A] National Imitation for Developing and Harnessing Innovations [B] National Immigration for Developing and Harnessing Innovations [C] National Initiative for Developing and Harnessing Innovations [D] National Implementation for Developing and Harnessing Innovations 51. Who has been appointed as the part-time chairperson of Unique Identification Authority of India (UIDAI)? [A] Nishant Patil [B] J Satyanarayana [C] Ajay Bhushan Pandey [D] Anand Deshpande 52. What is UPI? [A] Unified Payments Interface [B] Uniform Payments Interface [C] Unified Payments Interchange [D] Paytm 53. What is a VPA? [A] Vital Payment Account [B] Virtual Payment Account [C] Virtual Payment Address [D] Vital Payment Address 54. What is IBAN? [A] Indian Bank's Account Number [B] International Banking Account Number [C] International Bank Account Number [D] International Bank's Account Number 55. How many currencies are available in Fxout? [A] 5 [B] 6 [C] 7 [D] 8 231 56. What is the transcation limit for fxout? [A] Rs10 lacs and $250000 per financial year [B] Rs 05 lacs and $20000 per financial year [C] Rs10 lacs and $20000 per financial year [D] Rs 05 lacs and $25000 per financial year 57. What is Jeevan Pramaan ? [A] PPO based Digital Life Certificate [B] Aadhaar based Digital Life Certificate [C] A/C No based Digital Life Certificate [D] CBS based Digital Life Certificate 58. What is Expected Loss ? [A] PD x LGD, PD is based on Internal rating. [B] PD x EAD, PD is based on External rating. [C] PD x LGD x EAD PD is based on External rating [D] PD x LGD x EAD ,PD was based on Internal rating 59. What is IMT? [A] Instant Money Transfer [B] Immediately Money Transfer [C] Immediate Money Transaction. [D] Instant Money Transcation 60. What is the mimnimum, maximum and monthly caplimit IMT per beneficiary? [A] Rs 100/-, Rs 1000/- and Rs 25000/- [B] Rs 100/-, Rs 2000/- and Rs 25000/- [C] Rs 100/-, Rs 1000/- and Rs 50000/- [D] Rs 100/-, Rs 2000/- and Rs 50000/- *** ANSWER TO CURENT AFFAIRS - 3

1 B2B3 B4C5C6C7C8D9A10A

11 B 12 C 13 C 14 A 15 D 16 D 17 A 18 B 19 B 20B

21 B 22 D 23 B 24 C 25 B 26 D 27 A 28 A 29 C30C

31 C 32 C 33 C 34 C 35 A 36 C 37 C38 C39 C40B

41 D 42 B 43 B 44 A 45 C 46 C 47 A 48 D49 C50C

51 B 52 A 53 A 54 D 55 B 56 A 57 B 58 C59 A 60A

232 CURENT AFFAIRS - 4

1. The 2016 ASEAN-India Summit will be held in which country? [A] Laos [B] Mynamar [C] Singapore [D] Indonesia 2. What is the name of the Unified Payment Interface App developed byCanara Bank at Bengaluru to link and operate their various bank accounts using a single app? [A] Canpower [B] Powering [C] Empower [D] Emmajetic 3. Which e-Library has been launched by the Union government for divyang? [A] E-Pustakalaya [B] Divya Pustakalaya [C] Sugamya Pustakalaya [D] Nirvirodh Pustakalaya 4. Who has been appointed as the new independent director on the board of India Post Payment Banks (IPPB)? [A] M L Lodha [B] R S Sodhi [C] G S Bhatti [D] P K Kumar 5. "iMobile SmartKeys" mobile app has been launched by which of the following banks? [A] Axis Bank [B] ICICI Bank [C] SBI [D] HDFC Bank 6. Which mobile app has been launched by Union Government to monitor execution of the under construction power transmission projects? [A] Milan [B] Tarang [C] Satrang [D] Assurance 7. The National Payments Corporation of India (NPCI) has recently tied up with Union Bank of India to launch an USSD based *99# mobile application for their customers. What does USSD stands for? [A] Unstructured Server Service Data [B] Unstructured Supplicant Service Data [C] Unstructured Supplementary Service Data [D] Unstructured Superability Service Data 8. Which committee has been constituted by Union Government on trade facilitation? [A] Pradeep Kumar Sinha committee [B] Venkaiah Naidu committee [C] Arun Jaitley committee [D] Mahesh Kumar Singla committee 9. The MSME databank portal has been launched by which union ministry? [A] Ministry of Textiles [B] Ministry of Finance [C] Ministry of Rural Development [D] Ministry of Health and Family Welfare 10. Project Ananya has been launched by which of the following Indian banks? [A] State Bank of India [B] [C] Punjab National Bank [D] Dena Bank 233 11. Tomorrow's India Global Summit will be held in which of the following countries? [A] India [B] South Korea [C] Vietnam [D] Singapore 12. How much percentage of 5- year Consumer Price Inflation (CPI) target has been set by Union Government under monetary policy framework? [A] 5% [B] 4% [C] 6% [D] 7% 13. Who is the newly elected President of Asian Development Bank (ADB)? [A] Haruhiko Kuroda [B] Idris Haron [C] Hart Schafer [D] Takehiko Nakao 14. Which union ministry has launched nation-wide breast feeding programme "MAA"? [A] Ministry of Tribal Affairs [B] Ministry of Health and Family Welfare [C] Ministry of Women and Child Development [D] Ministry of AYUSH 15. What is the theme of the 2016 Rio Olympics? [A] Peace for inner soul [B] World peace and Environment [C] Nothing can achieve without peace [D] Live sports, live freedom 16. The Bombay Stock Exchange (BSE) has recently signed cyber security MoU with which Indian Institute of Technology (IIT)? [A] IIT Indore [B] IIT Kanpur [C] IIT Bombay [D] IIT Madras 17. Which committee has been constituted by the Reserve Bank of India (RBI) to study on household finance in India? [A] D B Shekatar committee [B] Arvind Subramanian committee [C] U K Sinha committee [D] Tarun Ramadorai committee 18. The World Economic Forum (WEF) India Economic Summit will be hosted by which city of India? [A] New Delhi [B] Chennai [C] Kolkata [D] Mumbai 19. The Shaurya Home Loan for Defence Personnel has been launched by which of the following banks? [A] ICICI Bank [B] State Bank of India [C] Axis Bank [D] HDFC Bank 20. Which portal has been launched by the Reserve Bank of India (RBI) to curb illegal money pooling by firms? [A] [B] Savdhan [C] Chetavani [D] Sachet 234 21. Indian Railways has recently tied up with which mobile wallet company to ensure food delivery in train coaches with e-cash payments? [A] Citrus Pay [B] Paytm [C] MobiKwik [D] Oxigen 22. Who is the newly appointed chairman of the National Dairy Development Board (NDDB)? [A] Dilip Rath [B] Milind Rathore [C] T Nandakumar [D] K S Mishra 23. The conference will be held in which city of India? [A] New Delhi [B] Lucknow [C] Bhubaneswar [D] Chennai 24. Who has been appointed as the new chairperson of the Central Board of Direct Taxes (CBDT)? [A] Varsha Sharma [B] Abhishek Singh [C] Rani Nair [D] Munesh Kumar 25. The 2016 Kabaddi World Cup will be hosted by which country? [A] Pakistan [B] Bangladesh [C] India [D] Sri Lanka 26. Which state government of India will launch its Anti Corruption Index to measure the graphs of corruption in all spheres of society? [A] Odisha [B] Assam [C] Tripura [D] Kerala 27. Which committee will be constituted by Union Government for timely implementation of Central Schemes? [A] Parishad [B] Samrasta [C] Disha [D] Milap 28. Which Indian bank has recently got in-principle approval from Securities and Exchange Board of India (SEBI) to start Asset Management Company (AMC) in India? [A] Yes Bank [B] ICICI Bank [C] HDFC Bank [D] Dena Bank 29. Which Indian bank has recently launched an Instant Money Transfer (IMT) payment system on its ATMs in India? [A] Punjab National Bank [B] [C] State Bank of India [D] Indian Bank 30. The foreign investment in Indian Stock Exchanges has been increased from 5% to _____? [A] 25 [B] 15 [C] 10 [D] 20 31. Which commodity exchange of India has won the best commodity exchange award at the 2016Bullion Federation Global Convention ? [A] National Commodity and Derivatives Exchange (NCDEX) [B] National Spot Exchange Limited (NSEL) [C] Multi Commodity Exchange of India Ltd (MCX) [D] National Multi-Commodity Exchange of India Ltd (NMCE) 235 32. "Prime" premium service has been launched by which e-commerce firm in India? [A] Amazon [B] Snapdeal [C] Flipkart [D] Myntra 33. Which high-level committee has been constituted for restructuring the University Grants Commission (UGC) and All India Council for Technical Education (AICTE)? [A] Amit Mitra committee [B] M L Mehta committee [C] Arvind Panagariya committee [D] K R Laxman committee 34. How much insurance cover has been offered by the Indian Railways for passengers? [A] Rs. 5 lakh [B] Rs. 2 lakh [C] Rs. 8 lakh [D] Rs.10 lakh 35. Which of the following banks have become first Indian banks to join SWIFT's global payments innovation initiative? [A] ICICI Bank and Axis Bank [B] SBI and Axis Bank [C] ICICI Bank and SBI [D] HDFC Bank and SBI 36. What is the motto of the Election Commission of India (ECI) for year 2016? [A] Voter is at highest priority [B] Healthy support for citizens [C] None is above than polls [D] No voter to be left behind 37. Which train safety system will be launched by the Indian Railways to avoid train accidents? [A] Tri-Safety [B] Tri-Netra [C] Tri-Network [D] Tri-Veil 38. Which committee has been constituted by the Reserve Bank of India (RBI) to study the regulatory issues relating to financial technology and digital ? [A] Nachiket Mor committee [B] Sudarshan Sen committee [C] M V Nair committee [D] K S Krishnaswamy committee 39. Which is the the world's first hospital on a train? [A] Gatiman Express [B] Jyoti Express [C] Lifeline Express [D] Red Cross Express 40. Which Indian corporate has become the first-ever to issue Masala Bond on London Stock Exchange (LSE)? [A] HDFC [B] ICICI [C] Axis Bank [D] Yes Bank 41. Which Indian bank has recently acquired Tamil Nadu-based Microfinance to extend its rural banking services? [A] Axis Bank [B] IDFC bank [C] HDFC Bank [D] ICICI Bank 42. Which of the following banks has signed MoU with IIT Bombay to promote startups in financial sector "Society for Innovation and Entrepreneurship (SINE)" [A] Axis Bank [B] State Bank of India [C] ICICI [D] HDFC 236 43. Which committee has been constituted to tackle the shortage of pulses in India? [A] Sanjay Mitra committee [B] NK Singh committee [C] Arvind Subramanian committee [D] Divakar Reddy committee 44. Which web portal has been launched by Government of India (GoI) for monitoring farm centres? [A] Krishi Saras Kendra [B] Krishi Gyan Kendra [C] Krishi Nagar Kendra [D] Krishi Vigyan Kendra 45. SIDBI has tied up with which Indian bank for World Bank energy efficiency initiative? [A] Sate Bank of India [B] Yes Bank [C] HDFC Bank [D] ICICI Bank 46. Which committee has been constituted to examine the feasibility of a new financial year? [A] Shankar Acharya committee [B] Rajiv Kumar committee [C] KM Chandrasekhar committee [D] PV Rajaraman committee 47. How much interest subsidy for farmers has been approved by Government of India (GoI) for FY17? [A] 7.5% [B] 5% [C] 6.7% [D] 8% 48. Which mobile app has been launched by Telecom Regulatory Authority of India (TRAI) to measure mobile internet speed? [A] SpeedAxis [B] WhatSpeed [C] MySpeed [D] MobileSpeed 49. The State Bank of India(SBI) has tied-up with which e-commerce firm to offer pre-approved EMI facility to shop online? [A] Myntra [B] Snapdeal [C] Flipkart [D] Amazon 50. Which online grievance redressal portal has been launched by Union Railway ministry for railway employees? [A] Aakalan [B] Sahyog [C] Nivaran [D] Sahayata 51. How much amount has been approved by World Bank (WB) for technical education quality improvement project in India? [A] $121.50 million [B] $201.50 million [C] $222.50 million [D] $355.50 million 52. Which of the following has become the official sponsor of Indian contingent to the Rio Olympics 2016? [A] Amul [B] Pepsi [C] Vodafone [D] Coca-Cola 53. What is the India's rank in the 2016 Global Human Capital Index? [A] 100th [B] 121st [C] 105th [D] 96th

237 54. Which Indian personality has won the Woman of the Year award at the 2016 International Indian Film Academy Awards (IIFA)? [A] Priyanka Chopra [B] Radhika Apte [C] Alia Bhatt [D] Deepika Padukone 55. Who has been appointed as the new coach of the Indian Cricket Team? [A] Lalchand Rajput [B] Ravi Shastri [C] Kapil Dev [D] Anil Kumble 56. The International Conference on Yoga was hosted by which city of India Connect the Youth? [A] Chandigarh [B] Lucknow [C] New Delhi [D] Mumbai 57. What is the India's rank in terms of Foreign Direct Investment (FDI) inflows, as per the latest2016 World Investment Report? [A] 15th [B] 11th [C] 10th [D] 19th 58. The Government of India (GoI) has recently approved 100% Foreign Direct Investment (FDI) in which of the folowing sectors? [A] Civil aviation [B] Defence [C] Greenfield Pharma [D] All of the above 59. Which committee has been constituted by Insurance Regulatory and Development Authority of India (IRDAI) to study the scope of title insurance in the Indian market? [A] Nachiket Mor committee [B] Ashok Dalwai committee [C] Suresh Mathur committee [D] NR Nagendra committee 60. Which mobile app has been launched by the IRCTC for flight ticket booking? [A] IRCTC Air [B] IRCTC Flight [C] IRCTC Ticket [D] IRCTC Level 61. Which technology giant has been selected as the technical partner for HRD ministry's SWAYAM platform for open online courses? [A] Microsoft [B] Reliance [C] Infosys [D] Wipro 62. Through which platform Non-Resident Indians (NRIs) can open accounts online? [A] e-NPS [B] e-NRI [C] e-NNS [D] e-NSS 63. 'URJA' Urban Jyoti Abhiyaan mobile app has been launched by: [A] Power Finance Corporation [B] Power Grid Corporation of India Ltd [C] Bureau of Energy Efficiency [D] Central Electricity Regulatory Commission

238 64. Which platform has been launched by India and South Korea to promote investments? [A] India Korea friendship zone [B] Korea Plus [C] ISK Invest [D] Korean line 65. "IT Innovation Start-up Fund" has been launched by which Indian bank to invest in financial technology startups? [A] ICICI [B] Bank of India [C] State Bank of India [D] HDFC 66. Who is the newly elected chairman of the International Chamber of Commerce (ICC)? [A] Gautam Adani [B] Ratan Tata [C] Mukesh Ambani [D] Sunil Bharti Mittal 67. "S4A" new scheme has been introduced by the Reserve Bank of India (RBI) for resolution of stressed assets. What does S4A stands for? [A] Scheme for Susceptible Structuring of Stressed Assets [B] Scheme for Sensible Structuring of Stressed Assets [C] Scheme for Suitable Structuring of Stressed Assets [D] Scheme for Sustainable Structuring of Stressed Assets 68. India's first internationally-listed certified green bond has been launched by which bank at London Stock Exchange(LSE)? [A] ICICI Bank [B] SBI [C] Axis Bank [D] HDFC Bank 69. Which committee has been constituted to draft national policy for the Micro, Small and Medium Enterprises (MSMEs)? [A] Prabhat Kumar committee [B] Shanta Kumar committee [C] Neeraj Kumar Gupta committee [D] Kamal Pandey committee 70. "No Cost EMI' option has been introduced by which e-commerce company to make online shopping affordable for high-end purchases? [A] Snapdeal [B] Amazon [C] Flipkart [D] Paytm 71. Which committee has been constituted to boost cashless transaction? [A] Nachiket Mor committee [B] Shanta Kumar committee [C] HR Khan committee [D] Neeraj Kumar Gupta committee 72. The payments bank of India Post will start functioning from which year? [A] January 2018 [B] April 2018 [C] March 2017 [D] January 2017 73. Which Indian organization has recently made it mandatory for Participatory Notes (P-Notes) users to follow Indian anti-money laundering laws? [A] Reserve Bank of India (RBI) [B] Securities and Exchange Board of India (SEBI) [C] Export-Import Bank of India (EXIM Bank) [D] Industrial Finance Corporation of India (IFCI) 239 74. Which of the following banks has launched "SmartUp" for startups? [A] Punjab National Bank (PNB)[B] HDFC Bank [C] ICICI Bank [D] State Bank of India (SBI) 75. India's first contactless business credit card has been launched by which financial institution? [A] State Bank of India [B]NABARD [C] ICICI Bank [D] Exim Bank of India 76. "JioMoney Wallet service" has been launched by which Indian company? [A] TCS [B] Reliance [C] Flipkart [D] BSNL 77. Which denomination banknotes with insert 'R' will be issued by the Reserve Bank of India (RBI______)? [A] Rs. 50 [B] Rs. 100 [C] Rs. 500 [D] Rs. 1000 78. Which web-based dashboard has been launched to provide easy access to the public on export and import trends of India? [A] EXIM Analytics [B] EXIM Analysis [C] EXIM Anytime [D] EXIM Anywhere ***

ANSWER TO CURENT AFFAIRS - 4

1 A2C3 C4B5B6B7C8A9B10B 11 B 12 B 13 D 14 B 15 B 16 B 17 D18 A 19 B 20D 21 C 22 A 23 C 24 C 25 C 26 D 27 C28 A 29 D30B 31 C 32 A 33 C 34 D 35 A 36 D 37 B 38 B 39 C40A 41 C 42 B 43 C 44 D 45 B 46 A 47 B 48 C49 C50C 51 B 52 A 53 C 54 A 55 D 56 C 57 C58 D59 C60A 61 A 62 A 63 A 64 B 65 C 66 D 67 D68 C69 A 70C 71 D 72 C 73 B 74 B 75 C 76 B 77 D78 A

240 RATIONALES

1. The Bank has set up Asset Liability Management system. R. a)The bank faces risks in its operations such s asand mismatchliabilities. of asset b)Under the de-regulated environment thereerative is anneed impto manage these risks in an integrated manner at thed improvecorporate profitability.level an 2. SBI is installing Cash Deposits Machines (CDM). R. CDMs will accept cash 24x7 and also antitychecks of for thequality notes anddeposited. qu The branch counters will be less crowdedf lowas itvalue will transaction.take care willo enable bank to attract High Value/HNI/Affluent It willcustomers. also attract SME customers because of the ease of depositing cash customers.at a time of choice by 3. We take recourse to partners' personal the dues assets of partnership for firm. R. - Partners are jointly and severally liable for the payment of the partnership debt; - if partnership assets are not adequate to meet the partnership liabilities, the personal assets of the partners will be liable, in proportion to their capital in the firm. 4. Certificate to commence business is not called for from Private Ltd Companies for opening a bank a/c. R. - A Private Ltd Company gets legal status on obtaining the certificate of incorporation. As it is not authorized to issue capital to public, it can commence business immediately after incorporation. - the Companies Act does not prescribe the certificate to commence business for private limited companies. 5. Deposit is accepted now while opening a locker account. R. This will ensure that the rent is recovered from the interest earned on the deposit. RBI has advisee that it is in order for the banks to demand adequate deposits, interest on which will cover 3 years' locker rent and charges for forcing open the locker in an eventuality. 6. Interest is paid to customers if the collection of cheques is delayed beyond the stipulated period. R. To reimburse the customer with loss of interest on account of delay. RBI directive. To create consciousness among staff about the need for prompt collection and thereby increase efficiency and customer satisfaction. 7. Even though a contract with a minor is void, the Bank opens an SB a/c in the name of a minor. R. To enable minors to get their 'Necessaries' in life as well as to encourage thrift in them; the ceiling on the deposits is comparatively low. The Bank has taken a calculated commercial decision. Also, withdrawal is restricted to the minor only against his receipt and hence receipt of the moneys cannot be denied by him. 241 8. TDRs are not transferable by endorsement and delivery. R. Term deposits are not negotiable instruments and are not governed by NI Act. TDR is a debt and therefore is an 'actionable claim' which can be transferred only by way of Assignment under Transfer of Property Act. 9. A specially crossed cheque is paid only to that bank. R. Under S127, NI Act, a cheque specially crossed to a Bank should be paid only to that Bank or the collecting agent of that Bank. If the payment is made to any other bank, the paying banker's protection would not be available. 10. A Cheque crossed Not Negotiable and endorsed to a third person is paid in clearing, if otherwise in order. R. The cheque marked 'Not Negotiable' is still transferable and hence can be paid to the endorsee. Non- Negotiable crossing affects only the negotiability of the cheque and not its transferability. The subsequent endorsee will not get a better title than the endorser. 11. Cheques returned for want of funds should be marked " insufficient funds". R. In order to enable the payee of the cheque to proceed against the drawer by filing a criminal case under section 138 of NI Act. Supreme Court Judgement also supports this view / IBA's advice. 12. Cheques drawn by a power of attorney holder are not paid on receipt of notice of death of the account holder. R. According to Sec 201 of Contract Act the contract of agency gets terminated on the death of the principal. Mandate given to the Banker ceases to exist. Operations are stopped and the cheques are returned with the remarks "Drawer's title requires confirmation". 13. The cheque drawn by the director of a company is paid even after his death; but a cheque drawn by a partner of a partnership firm is not paid after his death. R. A company has a legal status independent of that of the shareholders. It is an artificial person which has perpetual existence, limited liability and a common seal. So a cheque issued by the company has to be paid even after the death of the directors. Partnership is dissolved on the death of a partner. Clayton's rule will apply. 14. Trust deed has to be verified before opening a Trust deposit a/c. R. The bank has to ensure that the funds of the Trust are utilized for the purposes of the Trust in terms of the Trust deed and that the trust funds are not utilised for purposes other than the trust purposes. Also the conduct of accounts must be as per the Trust Deed. The Bank will be liable for breach of trust arising out of negligence. 15. The Administrator/Executor of the estate of a deceased cannot delegate his powers to operate on the bank account. R. These are fiduciary capacities and hence delegation is not permissible. They have to personally ensure that the fiduciary funds are dealt with as per Will, Letters of Administration etc. 242 16. The trust accounts are closely monitored by the Branch Manager/Manager personally. R. This is to ensure that trust provisions are not violated in the conduct of bank account. Further, a banker has to be extra-cautious while dealing with Trust accounts, because, for any negligence the bank may be held a party to breach of trust. 17. Partnership letter (COS 37) is required to be signed by all the partners. R. This letter empowers the firm to open the account; In this form the partners declare the names of all the partners; the names of the partners who are authorised to operate on the a/c are also mentioned; they also undertake to advise the bank of any change in the constitution. Thus, the letter binds all the partners to these terms and protects the bank against any changes in the constitution etc. 18. RBI has asked banks to make available Basic Banking account, (formerly called No Frills A/c.) R. To make banking services accessible to more people. RBI has advised that such accounts should have "nil" or very low minimum balances. The prescription of high minimum balance by some banks has led to the exclusion of large number of people from the banking arena. It will act as a level playing field among foreign / private banks and public sector banks. 19. The first debit to an inoperative a/c must be referred to the branch manager for authorisation to pay. R. In an inoperative a/c there will not be any operations for 24 months and this practice provides for an additional verification of the genuineness of the signature by a very experienced and senior officer. 20. While opening an account for a JHF engaged in trading, a JHF letter (COS 38) signed by all the adult co-parceners must be taken. R. COS 38 presumes that the business carried on by the JHF is an ancestral business. It thus binds all the adult co-parceners including Karta to the borrowings in case the business turns out to be not an ancestral one. It also binds automatically the minor's share in the ancestral property. 21. When an account is opened in the name of a partnership firm, the signature of the minor partner is not obtained but his signature is obtained if a personal account is opened in his sole name. R. Minor is admitted to the benefits of the partnership; he cannot become a partner and hence he will not be liable to pay the partnership debt. Hence, his signature is not obtained while opening an account in the name of partnership. When an account is opened in his sole name, his signature is obtained as he will be the account holder operating the account. To verify the genuineness of his signature when cheques drawn on the account are paid. 22. A depositor can only nominate an individual but not a society/institution to his deposit a/c. R. According to nomination rules, only individuals can be nominated. Further it is a facility extended to individuals for smooth transfer of assets to the nominee without any need for a legal representation. In almost all cases, the nominee will be the legal heir, so that the smooth transfer of bank balances of deceased persons to them would take place smoothly.

243 23. The name of the nominee may be written on the face of the TDR or in the savings bank pass book of the customer, if requested by the depositor. R. This will give comfort to the depositor that the TDR amount would be paid to the nominee after his life time. Also, it will be easy for nominees to approach the Bank for payment after the death of depositor. It is one of the recommendations of Goiporia Committee. 24. Payment of TDR of Rs.20,000 and over is not made by cash. R. As per Section 269 of the IT Act if the amount of the term deposit is Rs.20,000 or more it must be paid by an account payee cheque or by credit to depositor's bank account. This provision has been made in IT Act to curb benami transactions which lead to tax evasion. If the said provision is violated the bank's official concerned will be liable to pay penalty. 25. Depositors of the bank are treated as unsecured creditors. R. Even though the bank/depositor relationship is that of a debtor/creditor, the depositor does not hold any security or charge on the assets/properties of the bank. Inasmuch as the deposit is unsecured he is referred to as an unsecured creditor. 26. A TDR is paid on the succeeding working day if it falls due on a holiday whereas a bill of exchange is paid on the preceding working day. R. Under S25 of NI Act, if a bill of exchange falls due on a holiday, it is deemed to be due on the immediately preceding working day. The uniform rule helps business people to discharge their liabilities on the due date as also arrange for banking transactions smoothly. The Banks pay interest for the holiday if the TDR matures on a holiday in terms of RBI instructions, as the benefit of funds is enjoyed by the banks. Hence, the TDR is payable on the next working day. 27. Confirmation of debit balance is required to be stamped; confirmation of credit balance in current account, if obtained from the account-holders, is not stamped. R. Confirmation of debit balance is an acknowledgement of debt and hence requires to be stamped, as per Stamp Act. Confirmation of Credit balance does not attract Stamp duty as per Stamp Act. 28. RBI has advised that e-KYC Service of UIDAI -Recognizing on-line Aadhaar authentication in deposit accounts. R. a)In order to reduce the risk of identitynt forgeryfraud, anddocume have paperless KYC verification. b)Electronic verification process, should be acceptedfficially asValid an Document''O under PML Rules. The certificate generatedC applicationthrough e-KYis solely meant for e-KYC purpose and for use within our Bank only. 29. In case of Savings Bank account in the name of minor, the minor has to complete certain formalities on attainment of his majority. R. In the absence of completion of these formalities, the Core Banking Solution (CBS) does not permit debits in the account. Branch should intimate the account holders for visiting the branch for completion of formalities. 244 30. RBI has emphasized on opening of Basic Savings Bank Deposit Account (BSBDA) R. For Financial Inclusion and access to Banking Services for a vast section of population, RBI advised banks to offer a 'Basic Savings Bank Deposit Account', which will offer certain minimum common facilities like ATM, Cheque book, RTGS, NEFT to all their customers without levying any charge. 31. Letter of thanks is sent to the persons opening or introducing new accounts. R. l Additional measure to verify the genuineness of the address of the person opening the account l To ensure the genuineness of Introduction l Also to thank them for giving us an opportunity to meet their banking needs. 32. Nominee's signature is not obtained on the nomination form. R. a)Account holder may not be inclinednee to be let awarethe nomiof the fact of nomination. b)To facilitate smooth change of nomination holderby thein future,account if he/she so desires. 33. Claims up to Rs 1 lakh only in respect of missing persons for a minimum period of one year can be settled without a valid death certificate. R. a)To alleviate the hardship to claimants in such cases. b)RBI directive. 34. A minor may be allowed to be admitted to a firm. R. a)As per sec 30 of (1)Indian Partnership Act 1932, a ed Minorto amay be admitt partnership firm for its benefits only lwith partners.the consent of al b)Minor may not be liable personally igations/liabilities/lossesfor the firm's obl but his share in the firm and profit of hese.the firm are liable for t 35. A Cheque drawn by the director of a Company can be paid even after his death if it is otherwise in order. R. a)Director had drawn the cheque on behalfy havingof theseparate compan legal entity and perpetual succession. b)Therefore, the death, insolvency or lunacyctor ofdo thenot Direaffect it provided the number of surviving directors is not e lessstatutory than requirements.the relativ 36. Cheques drawn in favour of a Company or their Managing Director / General Manager, etc are not paid in Cash. R. a)In such case, it is difficult to dischargeensure validityon behalfof theof the company. b)Moreover, the Bank may be held ownerliable (Company)to the fortrue conversion. 37. If any Public Ltd Co is notCertificate able toto Commence obtain Business',the ' all credits to the account are disposed off. R. This is done because any Public Limited Company gets the contractual capacity only after obtaining the Certificate to Commence Business from the concerned Registrar of Companies.

245 38. Introduction is not required while opening an account in the name of a private / public Ltd Company. R. a)Any Private /Public Limited Company has legala separateentity. b)It is established by its Certificate of d Incorporationby the concernedissue Registrar of Companies. 39. Now the account statement of NRI customers are being sent through E-mail in PDF formant. R. a)The process of printing the required statement,ng and scannithen forwarding the scanned copy to the customer was time consumingired a lotand of alsomanual requ efforts. b)In order to provide prompt and hassleour freeNRI servicecustomers. to 40. DPN delivery letter is taken in addition to DPN. R. In the event of litigation, it willnce serveto proveas anthat evidethe security was given without any undue influence or coercion. 41. Cheques drawn by the customers are not paid after the receipt of the notice of their death. R. Agency and mandates are terminated / withdrawn / revoked / cancelled on the death of the principal as per S 201 of Indian Contract Act. 42. Banks obtain stamped receipt from the legal heirs of a deceased depositor when they make payment of balances to them? R. a)Stamped receipt, where amount involved , is 000/-, over is Rs.5 an evidence admissible in all the legal matters f underschedule item 1 no.53to theo Indian Stamp Act, 1899. b)There can be rival claim from any otherbalances party of tothe thedeceased and the bank may have to prove that toamount the haslegal beenheirs paidafter completing necessary formalities, as laid downrival claim,by RBI.if upheldThe by the court, has to be paid out of s depositsthe withestate banks) (which by the include legal heirs who had received balance from the banks. Receipt obtained by the banks will prove that payment was made to the legal heirs. 43. Banks are focusing on Current Account savings Account (CASA) Deposits. R. a)These are low cost deposits. b)A major portion of CASA deposits are chstable is depositsuseful forwhi ALM management. c)CASA deposits are sourced from a large numberBesides, of eliminatingaccounts. the shocks of sudden withdrawals it also provides opportunities business leads & for cross selling. d)Emphasis on CASA deposits will lead indirectlyal inclusion. to financi ***

246 CASE STUDIES / SITUATIONALANALYSIS (Each question carries 10 marks)

1. Discuss the different processes of issuing ATM PIN and the course of action if a customer requests for reactivation of ATM PIN. ANS. Five ways to customer can generate the ATM pin and option with Branch to issue green pin if other five channels are not working. These are a)SMS MS PINCCCCAAAA to 567676red frommobile registenumber where CCCC is the last four erdigits and of AAAAthe isDebit the Cardlast numbS four digits of account number. (Refer e-Circular No. IT/GLOBALIT-CMD/5/2016-17 8-Jun -2016) dated b)INB Log in s://wwwto .onlinesbi.com/http using your internet passwordbanking User ID and Select e-Services >> ATM Card Servicestion >> ATM PIN Genera (Refer e-Circular No.NB/NBG-INB-INB/2/2015-164-Aug-2015) dated 2 c)IVRS Cardholder has to call the (1800Bank's 425 Contact3800/ Centre1800 1122 11/ 080-26599990) from his/her registered mobile number. (Refer e-Circular No. IT/GLOBALIT-CMD/5/2016-17 dated 8-Jun-2016) d) ATM - Insert the State Banke BankDebit GroupCard atATM. any? StatSelect "PIN Generation" option on the ATM screen e)SBI Quick Open the SBI Quick App it andCard clickoption>> on GenerateATM cum Deb Green PIN>> Enter last 4 digitslast of4 digitsDebit ofCard Account& EnterNumber f)At branch Pre-Printed PIN Kits(Ref (PPKs)e-Circular No: CS&NB/CS&NB-DEBITCRD/ 14/2016-17 dated 25-Oct-2016) 2. Discuss the different processes of Hotlisting of an ATM card and the course of action if a customer requests for reactivation of her Blocked card. ANS- At present, the State Bank Debit Cardholders can block their State Bank Debit Card through the following channels:(Refer Circular no. CS&NB/CS&NB-DEBITCRD/26/2016 - 17 dated 24-Jan-2017) A)State Bank Contact Centre B)Internet Banking C)SBI Quick mobile application D)SMS E)Branch's Internet Banking Interface F)DCMS functionalities available through CBS G)The Debit Card can also be unblockedg DCMSby thefunctionalities Branch availableusin through CBS. Branch Officials may pleaseo. CS&NB/CS&NB- refer e-Circular N DEBITCRD/3/2017-18 dated 8-May-2017 247 3. A customer ATM card is not working in PoS but working in ATM, how can we suggest the customer for activation of ATM card on other channels. ANS- Bank will send the Debit Cards to the customers in an enabled state for all channels and Domestic/International usage. However, the cardholder can enable/disable any of the channels (ATM/PoS/eCommmerce) or usage i.e., Domestic/International through the following mode: i. Through SMS (From registered mobile number) ii. Through INB (by using OTP or profile password) iii. Through SBI Quick APP (From registered mobile number) iv. By visiting any SBI Branch. (Through CBS/INB interface). 4. One customer has recevied a call that he is winning Rs 50,00,000/- in lottery. the customer came to branch and ask about the details what are the safety measures discussion with customers for safety operation of ATM card ANS - Customers should be made aware of preventive steps to avoid misuse/fraudulent transactions on their Debit Card. They should be informed about these basic security tips: l To change PIN at regular intervals l Not to share PIN with anyone including their family members and close relatives l To report lost or stolen cards immediately to the Bank by any mode or by calling contact center. l Not to share Card number, CVV, PIN, OTP, expiry date, etc. with anyone, even if the person claims to be a bank employee. l Never to keep Card and PIN together or write the PIN on the Card cover. l Do not believe any unsubstantiated information. Visit www.sbi.co.in or call toll free contact center for authentic information. 5. One of your customer who is out of the city on a job contract has requested, over telephone, for INB facility in her account. How can you help her as the authorised officer? ANS- Customer guide to generate his/her own INB user id and password through online sbi of Bank without revel any thing to any body. Log in to www.onlinesbi.com- pre log in page new user register and password generation. Customer has guided accordingly and no KIT has been issued from Branch. 6. One of your good customer has enquired about the filing of Form 15G/H in her account to obviate the TDS. State the important points she needs to be made aware of. Ans - 1. IT rules for submitting 15G/H make understand the customer. If the annual income exceeds more than Rs2,50,000/- or Rs3,00,000/- (in all means) not to submit the 15 G/H. 2. No physical from is acceptable, generate through CBS take the sign and give the acknowledgement to the customer. 3. If any refund should br reported in TRS. 4. From 16/16A generate from TRS and hand over to the customer.

248 7) Ms. PQR reported to your branch that her husband is not traceable for the last 2 yrs and she is facing hardship. There is a fixed deposit for Rs. 1 lac in the name of her husband in which she is nominee. She wants to claim payment of the deposit. As Branch Manager how you will help her? ANS- The settlement of claims in respect of missing persons is governed by the provision of Section 108 of the 'Indian Evidence Act, 1872'. As per the provisions of section 108 of the Indian Evidence Act, presumption of death can be raised only after a lapse of seven years from the date of his /her being reported missing. As such, the nominee /legal heirs have to raise an express presumption of death of the missing person under section 108 of the Indian Evidence Act before a competent court. If the court presumes that he/she is dead, then a certificate to that effect is issued and the claim in respect of missing person can be settled as is done for any other deceased accounts. With a view to alleviate hardship to claimants in respect of Missing Persons, it has been decided to entertain small value claims without a valid death certificate. In line with the RBI instructions, it has been decided that the claims up to a threshold limit of Rs 100000/- (Rs one Lac only) will be entertained without insisting for valid death certificate. All such claims in respect of missing persons, reported missing for a minimum period of one year, shall be settled on production of the following documents. 1. FIR 2. Non-traceable report issued by the police authorities. 3. Indemnity from the claimant. The AGM/RM of the respective region will be the authorized authority to settle such claims. The claims in respect of missing person above Rs 100000/-- may be settled as per the existing instructions i.e. after getting court order from the competent court. 8) Harihar had a locker in his sole name in our bank. He died in an accident last week. Today, his son Ramnath comes to you with the locker keys and a Will in the handwriting of Harihar stating that the contents of the locker be delivered to him. Simultaneously, Sunanda, daughter of Harihar also gives a letter to the bank, stating that she has also a claim to the property. How will you deal with these claims? ANS- Discreet enquiry will be made to ascertain the incidence of death. As a matter of courtesy, the bank will send a letter of condolence to the family members. The death certificate has to be called for and carefully scrutinized. A Will has to be properly executed and witnessed; further, it has to be probated. A Will without probate cannot be executed; further, there should not be any counter-claim. The bank cannot deliver the contents of the locker to Ramnath in view of counter- claim from his sister. The matter has to be explained to him suitably. He will be advised to get a probate from the appropriate court. Sunanda,'s request also cannot be accepted. As the bank knows that prima facie, there are two legal heirs, Probated Will or Letters of Administration would be needed. It will not be advisable to deliver the contents under indemnity-cum-affidavit basis as there is obvious disagreement between the claimants Sunanda,will be advised that a suitable Court order is necessary for delivering the contents of the locker to her. The matter has to be reported to Controlling Authority for instructions. 249 9) An old and incapacitated customer of your branch wants to withdraw a sum of Rs.5,000/- from his SB account. However, he is unable to come to the branch and wishes it to be withdrawn by a person known to him. How will you help him? ANS- If thumb impression of the incapacitated person can be obtained, then this impression would be identified by two independent witnesses known to the bank, one of whom should be a bank officer. If even thumb impression can not be obtained, then body- mark can be obtained on the Cheque/withdrawal form which should be witnessed as stated above. The person who will actually withdraw money on behalf of the incapacitated customer will have to be identified by two independent witnesses. This person (receiving the money) should also furnish his signature to the bank. 10) Smt. K.Padmini , who was maintaining Rs..2 lacs in the Savings Bank Account, died recently.Today you have settled the account, by transferring the balance along with accrued interest for credit of Shri K.Suresh, his son and also the nominee of the account. However you have received an Income tax Attachment Order against Smt. K.Padmini for Rs.50,000/-. How do you deal with the situation? ANS- Income Tax Attachment Order is for the dues from Smt. K.Padmini to the Government hence attachable irrespective of existence of the person. Since the Bank has already parted with the fund and duly discharged hence absolved. The Inocme Tax Authority will be informed the same by giving the details about Smt. K.Padmini, the nominee, so that they can proceed accordingly. 11) Sri Krishna Ballabh Sinha is a visually impaired/blind person. He can sign consistently. He wants to open a self operated cheque facility Savings Bank A/c. What procedure you will adopt to accede to his request? If, he would not have been able to sign uniformly do you envisage any change in the procedure? ANS- i)In terms of revised RBI/IBA guidelines in ri thisSinha respect will Sbe permitted to open self operated cheque facility SB A/c. ii)Sri Sinha needs to be informed/explained about'rights his & liabilities' as account holder. iii) Third party cash payment of self drawn cheques by visually impaired persons is now permitted. iv)He is also not required to submit any undertaking. v)Since he is able to sign the cheques consistently,g his thumbaffixin impression at the time of issuing cheque is not required In case, he feels that his signature may notency exhibit does consistnot mind branding "CARE -Depositor Visually Impaired" stamp, inavoid order theto 'cheque being returned unpaid' on account of 'difference in the signature', in ttensuch requestcases fora wribranding the cheques may be obtained, cheques shall be branded pressionand thumb shall imalso be obtained and witnessed by the Bank Official under his signatureen signatureand specim number, along with the Bank stamp. 250 12) Mahesh, a Single Window Operator, detects counterfeit notes while accepting cash from a well known customer, Dr Binod Prasad Garg, of the Branch. Dr Garg says that his attendant might have received these from some patient. He requests Mahesh to return the suspected notes to him. You are Cash-in-Charge of the Branch and Mahesh approaches you for guidance. Please, therefore, suggest him the necessary steps to be taken in such situations. ANS- Mahesh will be advised to politely request Dr Garg to cooperate in this regard so that compliance of RBI's guidelines may be ensured: i)Counterfeit notes will be branded COUNTERFEITwith stamp BANKNOTEreading ' IMPOUNDED'. ii)An acknowledgement receipt will also gbe thereinissued Namementionin and address of Dr Garg, Sl No of notes, onDenomination which theand notesparameter are deemed as counterfeit. iii) Receipt will be signed by Mahesh (Cashier). Dr Garg (tenderer) will also be requested to countersign the receipt. Receipt will, however, be issued even on denial of Dr Garg to sign the receipt. iv)Each such impounded note shall be Noterecorded Detection/Impounding in Forged Register under authentication. v)For cases of detection of counterfeit n notesa singleupto 4transaction, pieces, a i consolidated report should be sent cer by Localthe PoliceNodal AuthoritiesBank Offi or the Nodal Police Station, along with notessuspected at thecounterfeit end of month. For cases of detection of counterfeit notes a of single5 ortransaction, more thepieces, in counterfeit notes should be forwarded cer by to the the Nodallocal Bankpolice Offi authorities or the Nodal Policeon Stationby filingfor FIR.investigati vi)A copy of the monthly consolidatede sentreport/FIR to shallthe Forgedb Note Vigilance Cell of the bank. vii)Acknowledgement of Police authorities shoulded forbe notesobtain forwarded to them both as consolidated monthly statement or FIR. viii)By 7th of next month, a report on dcounterfeit will be notessubmitted detecte to a)Concerned Issue Office of Reserve Bank and b)Under section 3 of PMLA to thencial Director,Intelligence FIU-INDUnit, FinaIndia. 13) Mr. & Mrs. S C Gupta beryreports was that held last at nighttheir robresidence in which key of their lockero takenat youraway. branchThey wasare alsquite apprehensive that the key may be misused to operate the locker. How will you help them? ANS- We will assure them that due care and necessary precaution is exercised at the branch in operation of the locker to prevent any unauthorized access to it. Before allowing the access to the locker, the signature of the hirer is obtained and verified on the SD Locker Access Register. Mandate for operation is also verified and access is allowed to the hirer(s) as per mandate only. They will also be advised to report the loss of key in writing signed jointly by them. Necessary remark regarding loss of key should be put in place in the locker which would act as a caution.The date for breaking open the locker will be fixed with the manufacturer of the locker as per Mr. & 251 Mrs. Gupta's convenience. A service charge of Rs 750/- in addition to actual expenditure incurred for breaking open the locker and changing the lock by manufacturers of lockers shall be payable by them. The breaking open exercise of the locker will be performed in their presence and suitable undertaking will be obtained and kept on record. 14) The guarantor of an advance account to an SME with TL limit of Rs 50.00 lac was reported deceased. The account is standard in your books. Discuss your proposed course of action as the Branch Manager. ANS- In the event of death of guarantor, the legal heirs of the guarantor are liable only to the extent of the estate inherited by them form the deceased guarantor. A fresh Deed of Guarantee should be explored to be obtained from the Legal Heirs of the deceased guarantor on the Bank's specified standard formats to make them liable personally. In case where the legal heirs of the deceased guarantor express their unwillingness to stand guarantee to the loans, the borrower shall be advised immediately for substitution of such guarantee / mortgaged property without any dilution in the existing value of the security. 15) The Statutory Auditor has verified the Xpress credit documents of your branch and has commented that 96 documents pertaining to standard, SMA and NPA accounts require revival. What should be your course of action as the Field Officer? ANS- Obtention of revival letter has since been dispensed with in standard TLs. In case of SMAs if the accounts are regularised before the statutory 90 days period, we need not obtain revival letters. In case of NPA accounts we have to obtain revival letters. In case of time barred documents we have to obtain stamped documents for revival of time barred debt. Acknowledgement of debt by the borrower in any form can also reive the document incase of any time barred documets. Circular no 1011/2012 - 13 dt 08.01.2013. 16) A letter was received by you from Mr G (who is a guarantor of Mr B enjoying a CC limit of Rs 20.00 lac) requesting termination of his guarantee. What should be your course of action as the Field Officer? ANS- Clayton's rule is applicable in this case. The Guarantor is not liable for any future debits. But our guarantee document contains clauses which restricts the right of a guarantor to exercise the right to revoke or withdraw the guarantee. As a prudent banker we will communicate the issue to the borrower and ask him to substitute the guarantee. As this is a running account due care is to be exercised towards the notice period and thereafter operation in the account is to be stopped till fresh guarantee is obtained. 17) An applicant of a Bank Guarantee has requested you to release the fixed deposit pledged for the same. The BG has expired on the 16th Jan'17. Discuss your course of action as the field officer. ANS- The liabilities in branch books is to be reversed after seven days of expiry of the guarantee. After the expiry of BG (including the time limit stipulated for preferring claim, if any), a Registered Letter with A.D. is to be sent to the beneficiary advising that the guarantee has expired and requesting the beneficiary to return the original guarantee document. )If the BG is not returned within a period of one month, a reminder is to be sent as Registered letter with A.D.Margin/ collateral, if any, taken exclusively for relative BG are to be refunded/released only after return of the original guarantee document. Circular no Sl. No. : 899/2011 - 12/10.01.2012. 252 18) A Savings Bank account in the names of Goutham and Buddha was opened with E or S facility. Buddha died and Goutham requested the Bank to collect the proceeds of an upcountry cheque standing in the name of Buddha. Will bank collect the cheque at Goutham's request? ANS- Upon the death of one of the joint account holders of an account with E or S, the account has to be converted into the name of the survivor on the production of letter with original death certificate. As the cheque is in th name of Buddha, legal heirs of Buddha are the rightful persons to receive the proceeds of the cheque. Hence the request of Goutham to collect the cheque in the name of Buddha is not to be considered as it tantamount to conversion. 19. A firm was enjoying temporary overdraft facility upto a limit of Rs.10,000/- with the Bank for a period of four years , which was over and above the normal sanctioned limit. No document was executed for the same nor was any security furnished by the firm. After change in incumbancy last month, The Bank unilaterally without notice terminated the facility due to which a cheque drawn by the firm was dishonoured on the ground that there was insufficient balance in the account. The firm claimed damages for wrongful dishonour of the cheque. Discuss whether the stand taken by the Bank was correct and is the customer justified in claiming the loss? ANS- The firm was right in claiming damages for wrongful dishonour of the cheque. The overdraft arrangement between the bank and its customer, although called a facility is noth-ing but a contract and cannot be terminated by the bank unilaterally even though it is a tem-porary one. A banker is bound to give a reasonable notice to this customer whenever he de-sires to execute fresh documents and provide additional security for the advance or discon-tinue availing the temporary overdraft facility. Since in this present case the Banker has failed to give a reasonable notice to the customer the action of the Banker in returning the cheque was not correct. 20. Your branch is a forex dealing branch and Impex ltd is a valuable company dealing with import of goods/machinery from China. You have opened an import L.C for import of a machinary which is urgently required by the company. The Machinery was despatched as per schedule by the exported and it has reached at the destinated port in India. Meanwhile, bills under the LC has reached your branch and after lodgement, intimation of the same was sent to the customer for payment within due date.No discrepancy in the documents was observed by the Bank. Next day the customer sent you a letter that he has concrete information that the Machinery sent by the exporter was of sub standard quality and requested the branch to return back the documents as he does not want to retire the Bill. Please discuss what should be the stand of the Bank. ANS- Transactions relating to Letter of Credits are governed by the provisions of UCPDC (Uniform Customs and Practices for Documentary Credit) -600. And as per article 5 of UCPDC, Banks deals with documents and not with goods, services or performance to which the documents may relate. So, Bank is under obligation to retire/pay the bill as no discrepan-cy was there in the Bill presented, failing which there will be severe loss of reputation for the Bank. The customer will be advised the stand of the Bank and Bank may retire the Bill by debit to the customer's account. For the future L.Cs of such nature, customer may be advised to prescribe for inspection certificate by a firm of repute or by delegate from the company. 253 21. A customer of your branch, with substantial amounts in SB account, has complained to you that there have been large withdrawals from his account. He has denied having with-drawn the amounts. On enquiry, you learn that (a) the SB account was dormant till about two months ago, when a single cheque of Rs 2000 was paid, and (b) the amounts have been withdrawn through the ATM. The customer has demanded reimbursement. How will you handle the situation? ANS- Personal identification number pertaining to ATM was issued under acknowledgment. It is the primary responsibility of cardholder to keep the PIN to himself. Without the PIN no body can draw the money from ATM. It is clear from the question that the customer has mis- placed the ATM card along with PIN. He is negligent. Bank is not liable for the contributory negligence of the customer. Bank should politely decline and plead its inability to make good amount drawn through ATM. 22. A,B & C are partners and availed an OD of Rs.50,000/-. A died, when the balance in the OD a/c is only Rs.21,000/-. After receiving the notice of death, a cheque for Rs.8000/- came up for clearing. What will you do? ANS- It will be returned with a remark, "A, a partner in the partnership, deceased", since the death of a partner constitutes dissolution. Even if there is a provision to continue the partnership after death of partner, the legal representative or the estate owned by the deceased, will not be liable for the liabilities undertaken by the firm after his death. 23. About 5 years ago, Mr. Rakesh Kumar, a wealthy influential customer of the branch, of which you are the manager, had some contention with the previous Branch Manager. As a result he stopped using his current a/c leaving a minimum balance. Thereafter, the account remained dormant after change of status by the core banking System. After 6 months, you received a legal notice from the depositor claiming damages in the matter of a status report furnished by your branch to another bank. After perusal, you came to understand that the concerned officer, after verifying from the current records, replied to the other banker that "RK does not maintain an active account with this branch". Discuss the bank's position. ANS- Even though the account was treated as Dormant account and transferred to Dormant account, the customer's right on the property/balance does not cease and there is no law of limitation acting on the deposit balances. It follows that as the customer's current account was still technically open, the bank was at fault in giving a wrong opinion report. But in this case, since the depositor has not operated the account for the past 5 years, even, if the bank was aware of the banker-customer relationship, it is hard to see how the branch could have given an answer which would have materially assisted the enquirer. Moreover, it is particularly difficult to see how the customer could have suffered real damage from the form of reply. Further, it is strange to note that how the customer could have directed the enquirer to ask about his account which was not at all operated for the past 5 years. It is suggested, therefore, that the best manner in which to handle a reply to the legal notice would be to put the onus of responsibilities on to the lawyer, and to ask him how their client has suffered loss as a result of the reply.

254 24. Mr. Rakesh Makhija a S.B. account holder draws a cheque for Rs.2000/- in favour of Roshni, his daughter aged 15 years. When Roshni presents the cheque for payment across the counter, the Single Window Operator refuses to pay the cheque because in his view, Roshni being a minor can not receive payment of a cheque. How will you handle the situation? ANS- In terms of Section 26 of N.I.Act a minor can draw, endorse, deliver and negotiate any negotiable instrument so as to bind all parties to the instrument except himself / herself. As such a minor can become a payee of cheque without any legal impediment. The SWO will be explained the legal position in this regard. After making enquiries and satisfying on the identity of the payee the SWO will be instructed to process the cheque for payment. 25. Mr Gautam Ghosh who guaranteed a Term Loan of Rs 25 lacs to Mr Vivekananda Bannerjee expired about 12 years back. His son Mr Shantanu Ghosh received a notice from the Bank demanding repayment of a sum of Rs 45 lacs with interest. Upon making a visit to the branch with a copy of the advocate's notice, Mr Ghosh is denied the information on the grounds that the matter is sub-judice. He files an application with the Branch Manager of the Branch under the Right to Information Act seeking the total details of the loan and an explanation as to why he has been made a party for a loan not availed by him. Explain who are the persons who will deal with the application and what are the details which would be furnished to the application. ANS- In the present circumstances, the Branch Manager is the designated Central Assistant Public Information Officer as per the provisions of the RTI Act. He is therefore bound to receive the application of Mr Shantanu Ghosh and acknowledge the same. It is also his duty to accept fees and forward the same to the Regional Manager of his Region who is the designated Public Information Officer as per the provisions of the RTI Act within 5 days of receipt of the application (Section-6(3) RTI Act). The Regional Manager in turn will have to furnish a reply to Mr Ghosh within 30 days. The Regional Manager may also utilize the services of such other officer as required to enable him to furnish his reply to the application within the allotted time frame of 30 days. All the details of the Original Loan and the reasons for including him as a debtor would be furnished to him. 26. As Branch Manager you notice that in the first week of the month your branch is crowded with customers who want to withdraw money from their accounts (salary, pension etc). People generally prefer coming to the branch even though most of them have ATM cards. These huge crowds make your VIP customers vary of coming to branch for their work. Explain how you will deal with this issue. ANS- As Branch Manager, I would address this issue on the following lines: l Crowd management in the First week would be given topmost priority. Attention would be paid to seating and other arrangements. At the same time, I would also ensure that the crowd is not blocking the entrance and movement of other customers in the banking hall. l Secondly as a long term measure, I would ascertain the cause of ATM Card holders not opting to use ATMs for withdrawals. This issue would be addressed by educating customers about the convenience factor in ATM and by demonstrating how easy it is to use an ATM Card.

255 l Confidence building in customers would be undertaken by speeding up and attending to withdrawal related ATM complaints immediately.Further, the front line staffs would be asked to persuade the customers to use GCC facility. Also, I will take up the matter with the controller/ Alternate channel depatment for installtion of GCC in all the Single window counters. l Organise a staff meeting about how they can be benefitted by lesser crowds if they take pains to educate customers about usage of ATM and other channels. l The HNI customers would be provided with separate seating space and counter for exclusivity and privacy of their transactions. 27. After several years, your bank has recruited Probationary Officers once again. The two new recruits who have joined your semi-urban branch are young, smart and computer savvy. Belonging to the bold new generation, they are not given to the usual mannerisms of docility and obedience that you and your supervisory team expect. HO has already informed that these two are to be absorbed permanently in your branch. You can sense mounting of tension in your strong team of 20, which was hitherto a peaceful group. Your accountant who gives you excellent support seems to have a problem with the young man while the young lady seems to be the target of every staff member /customer's attention. You feel that the situation may go out of control if the staff's attention continues to be focused on these youngsters. As a branch manager, you are very keen to retain the youngsters and make full use of their knowledge and energy to bring in new vitality. How would you propose to handle the situation? ANS- My staff member's agitation over the issue of the newcomers half their age with equivalent salary has to be necessarily viewed with empathy and sympathy. Similarly the accountant's irritation with the youngsters is also understandable. Team work and group cohesion is critical in branches like mine which are in remote areas and have to manage without much support from other branches. Making the new members a part of the existing team therefore will be a priority. Since the young officers are intelligent, I will focus on harmonization of their academics / technical advantage with experience of senior staff. Suitable group activities may be organized to promote better interaction with two new members. LINE OF ACTION: l A meeting with the new staff members will be conducted in which they will be oriented towards the existing organizational culture in brief, and exposed in details the set-up of the branch, its working and the about the importance of senior staff. l I would request a senior lady member of the staff to take the young lady under her fold Initially, I would post the lady to a department which is not associated with the public dealing. l Similarly, the male PO will be placed with senior accountant with the understanding that he will be a mentor to the PO. I would form a team for recovery of the bad loans and ask the young man to assist my Accountant. Recovery work is not associated with computers and also is an area of strength for my Accountant. This gives him an opportunity to project himself as a useful team member and also would draw respect from the youngster when he sees how his superior handles tough customers. 256 l I would arrange for a picnic / get together and invite the staff along with their family members. Seeing the lady in the company of the family members would help my staff to realize her identity and bring the correct perspective. l I would also counsel the youngsters on dress and behavioral codes in as subtle a way as possible. l I would recommend to Head Office to arrange an orientation programme for the PO's at the earliest. Moreover they should be subjected to Leadership Development/Management Development training programmes. l Design a fortnightly review of working of the arrangement and seek staff suggestion for improvement in the same. 28. Your bank as a secured creditor of a manufacturing unit has issued 60 days notice, under SARFAESI Act-2002 to the borrower who has defaulted in repayment. The borrower has failed to discharge his liability within the period specified. In such a situation, what measures secured creditor may take recourse to recover its dues? ANS- After expiry of the 60 days notice period, bank will take the possession of the securities charged with the bank and after giving the 30 days public notice, move to sell the securities through auction. In case of movable security, bank, after taking the possession, will make the inventory and panchnama and thereafter will sell the goods. However, in case of immovable property, bank will conduct the auction after expiry of public notice period and confirm the sale in favour of the highest bidder. For participating in the bid, party will have to deposit 25% and remaining amount will have to be paid within 15 days after confirmation of the sale by the secured creditor (bank). Alternatively, bank can do securitization of the loan and sell the same to the securitization company. 29. You are Branch Manager of a medium size semi urban branch. Mr. Natwarlal is an assistant working at your branch. Mr. Mohanlal (father of Mr. Natwarlal) who is head master of a local school has lodged a complaint regarding withdrawal of Rs. 25,000/- from his account. His contention was that, he has not withdrawn the amount and immediately demanded restoration of the amount in his account. On detailed enquiry and verification by a team, it came to your knowledge that Mr. Natwarlal has fabricated the signature of his father and withdrawn the amount. When you disclose this to Mr. Mohanlal, he immediately withdraws the complaint and requests you not to take any action against Mr. Natwarlal. What should be your course of action in this case. ANS- The amount should be restored to the account of Mr. Mohanlal by debit to suspense account and after collecting circumstancial evidences the matter to be reported to the control- ling authority for initiation of disciplenary action against Mr. natwarlal. 30. Mr. "X" raised a loan of 20,000/- at your Branch against the pledge of gold ornament. On his failing to honour commitment regarding payment, in spite of repeated reminders, the ornaments were auctioned and after applying proceeds in satisfaction of the dues to the bank, the balance was remitted to him by means of a banker's cheque / pay order. Mr. "X" now moves to the court with a plea that the gold ornaments represented only a collateral security, the primary security being the demand promissory note and the bank had no authority to dispose of the ornaments in the manner it has done. 257 ANS - If the gold ornaments were auctioned after giving a reasonable notice to Mr. "X" as such notice is mandatory, "X"s plea cannot be sustained. In this case, the contract Act. 1872, Sec.176 provides,"if the pawnor make default in payment of the debt , or performance at the stipulated time of the promise, in respect of which the goods were pledged , the pawnee may bring a suit against the pawnor upon the debt or promise and retain the goods pledged as a collateral security or he may sell the things pledged on giving the pawnor reasonable notice of the sale". Therefore the action of the bank is in order and the claim of Mr X is not tenable. 31. Mrs. Sudha Arora is maintaining a Savings Bank account with a Branch of Axis Bank; however, she has a term deposit of Rs. 4, 00,000.00 with our Kolabar Branch. She has seen an advertisement for investing in an IPO (Initial Public Offer) of a company and she wants to invest in it. She also wants to invest in NFOs (New Fund Offer) of Mutual Fund. She doesn't want to give a cheque and fill up the clumsy application form. She enquires about any facility provided by our Bank or subsidiary. As a Branch Manager what would you suggest Mrs. Arora. ANS- Point to be mentioned a)Open SB Account using Online Account andApplication given facilityINB facility. b)Open Dmat account. c)Open Trading account with SBI Caps d)Three in one (e-Ztrade)facility has to be given e)Have to highlight the facility under- whoe-invest is (ASBA)eligible need to be mentioned f)Can be invested both IPO and entionedNFO of MF need to be m g)ASBA process may be mentioned 32. Mr. Sinha maintains an account with us. A court attachment order for Rs.25000/- on the account is received. How you will deal with the following situation as a Branch manager. (a)Mr. Sinha has tendered Rs.15000/-for .purchase a Draft (b)Mr. Sinha also maintains a joint accountth creditwith balancehis wifeof Rs.5000/-wi (c)A credit vouchers for Rs.7000/- beings beenS.C realizedreleased. ha (d)A Draft for Rs.7,500/- presented in clearingof current for accountcredit has been paid (e)Mr. Sinha has tendered a clearing - chequewhich forwill Rs.2000/be presented in the clearing. (f)Mr. Sinha's Current account has been000/- overdrawn by Rs.5 ANS: (a)Not Attached: Only Debts 'owing andthe accruingjudgment due'debtor to at the hand of the Bank are attached. (b)Not attached: As the attachment ordername isof inMr. theSinha, sole the joint account not attached as it is not in same capacity and same right. (c)Attached: if at the time of receipt Proceedsof attachment,of the thecollection cheque have been ralised. (d)Attached: Same as (c) (e)Not attached: future credit has not been attached (f)Not attached: As no amount is owed to Mr. Sinha. The Hon'ble court will be advisede customer.accordingly and also th 258 33. A prospective customer for Cash Credit has approached with your Branch with the Balance Sheet of his Firm, you have to workout the following on the basis of the Balance Sheet. (a)Debt Equity Ratio (b) Net Working Capital (c) Tangible Net worth, (d) Quick Assets (e) Quick Ratio (f) Current Ratio Balance Sheet of M/S Singh & Singh Liabilities Rs.in '000 Assets Rs.in '000 Networth 1500 Raw Material 1500 Sundry Creditors 1500 Finished Goods 700 Cash Credit 2000 Receivables 1500 Term Loan 2000 Fixed Assets 3000 Prepaid Expenses 300 ======7000 7000 (a)Debt / Equity = Term Liabilities/th= Tangible2000/1500= Net 1.33wor (b)Net working Capital = Current Assetity - Current Liabil = (RM+ FG+ RCVBLES+PREP EXP) - (SC+CC) = (1500+700+1500+300) - (1500+2000)= 500 (c)Tangible Net worth =NW- Intangibles=1500 (d)Quick Assets =Cash + Bank Balance + s=Book 1500Debts + Receivable (e)Quick Ratio = Quick Assets / Current/ 3500Liabilities = 0.43:1= 1500 (f)Current Ratio = Current Asset / 4000Current / Liability=3500 = 1.14:1 34. Ms. PQR reported to your branch is thatnot hertraceable husband for the last 2 yrs and she is facing hardship.posit for Rs.There 1 lac in theis namea of herfixed de husband in which she is nominee. She wants to claim payment of the deposit. As Branch Manager how you will help her? ANS - The settlement of claims in respect of missing persons is governed by the provision of Section 108 of the 'Indian Evidence Act, 1872'. As per the provisions of section 108 of the Indian Evidence Act, presumption of death can be raised only after a lapse of seven years from the date of his /her being reported missing. As such, the nominee /legal heirs have to raise an express presumption of death of the missing person under section 108 of the Indian Evidence Act before a competent court. If the court presumes that he/she is dead, then a certificate to that effect is issued and the claim in respect of missing person can be settled as is done for any other deceased accounts. With a view to alleviate hardship to claimants in respect of Missing Persons, it has been decided to entertain small value claims without a valid death certificate. In line with the RBI instructions, it has been decided that the claims up to a threshold limit of Rs 100000/- (Rs one Lac only) will be entertained without insisting for valid death certificate. All such claims in respect of missing persons, reported missing for a minimum period of one year, shall be settled on production of the following documents. 259 1) FIR, 2) Non-traceable report issued by the police authorities, 3) Indemnity from the claimant. The AGM/RM of the respective region will be the authorized authority to settle such claims. The claims in respect of missing person above Rs 100000/-- may be settled as per the existing instructions i.e. after getting court order from the competent court. 35. Mr. Krishna, an Accounts Officer with BHEL, approaches your branch for taking a DD for Rs.10,000/- favouring BITS,Pilani. He has been taking drafts for similar amounts quite frequently in the last 6 months. What would you enquire with Sri Krishna, and what suggestions would you make to him as an officer of the Bank? ANS: would: l Ascertain if the remittance was for the studies of his ward in Pilani l Enquire about arrangements made for financing the education of his ward, and whether he needed any Student Loan, and would highlight the income tax benefit u/s 80E on the interest paid towards education loan, Govt subsidy/relief etc whether his ward maintained an SB account with our branch or the branch at Pilani. I would persuade him to open SB Account using Online Application if not already having one. l Highlight the facilities available through ATM Cards, Internet Banking,MBS,GRC, to make transfer of funds easier and cost-effective for him, instead of taking DD l Try to cross sell products of SBI Life such as Super Suraksha, or Edushield (in case he is interested in Student Loan), etc. l Persuade him to take a credit card with an add-on card for his ward l On the whole, project an image of a customer-friendly Bank, keen to serve its customers better 36. A loan account is irregular and the debit balance therein is Rs.86320/-. The borrower has been requested to regularize the account. In spite of repeated reminders, he has not taken any steps in this regard. Within the next month, the documents held on the account will get time barred. In the meantime you have noticed that the Guarantor of the above loan account has a current account at the branch which has a credit balance of Rs. 95,324/-. Can the Bank exercise the right of set off by transferring sufficient amount from the current account of the guarantor to the loan account of the borrower? ANS: Bank will recall the advance and make a demand on the borrower and the guarantor. Reasonable notice will be sent to the guarantor for exercising the right of set off. Thereafter, bank will recover the money after debiting the guarantor's account. The liability of the guarantor arises only after principal makes the default. Once the borrower makes the default and the demand is made on the guarantor, both come on the same level and bank can recover the money from anyone also Surety.s liability is co-extensive with that of the principal debtor, unless provided otherwise Section 128 of Contract Act,1872. After recovery from the guarantor, certain rights are available to him under the Contract Act and as per these rights; he is entitled to all the securities of the borrower with the Bank.(right os Surrogation) Therefore, bank will hand over the securities to the guarantor after taking proper acknowledgement and the borrower will be intimated accordingly.

260 37. Dagarapada farmer service cooperative society is maintaining their current account with your branch. The Accountant of the society has submitted a cheque favouring K.Ramdas for Rs.45000/- and crossed account payee and requested you to credit the proceeds to the society's account. On the reverse of the cheque the society has given endorsement that "Received payment. Payee's account will be credited on realization". Discuss whether the cheque under question can be paid to the society's account. Is the position changes if the amount of the cheque is Rs.55000/-? Discuss. ANS: Banks are prohibited from crediting 'account payee' cheques to the account of any person other than the payee named therein. However, With a view to mitigate the difficulties faced by the members of co- operative credit societies in collection of account payee cheques, relaxation was extended by RBI vide their instructions, in terms of which, banks may consider collection of account payee cheques drawn for an amount not exceeding Rs.50,000/- to the account of their customers who are Crediting to Co-operative Credit Societies, if the payees of such cheques are the constituents of such co-operative credit societies. Hence in the instant case, the request of the society for crediting the proceeds of the cheque of Rs. 45,000/ to their account can be acceded to provided the cheque is otherwise in order. We can not collect and credit the cheque to the society's account, as the amount of the cheque is Rs.55000/- 38. A newly confirmed Probationary Officer has been posted as an Asst. Manager (adv) in your branch. In your branch, the post dated cheques for the loan repayment are there in heaps without proper arrangement or plan. The new official is very new to advances and as a branch manager how you will advise him to streamline the process for efficient follow up of these repayments ANS: The official will be advised to proceed as under to set thing in order. a)To arrange the cheque in order, e borrowerwise sowise thatand chequesdat which ar overdue for presentation if any can be presented at once. b)To verify and ensure that dates of lary PDCcredit, synchronise rent creditwith etcsa where payment is linked to such s credits.should In haveother beencases datedcheque prior to 7th of every month. c)To verify that the number of aymentcheques period;cover inthe casefull repof longer period advances at least 48 chequesined. shouldIt wouldhave alsobeen needobta to be ensured by him that the chequesecial crossedcrossing withseal. the bank's sp d)A diary note for obtaining of e PDCcheques from are the not periodavailable th for repayment. e)As regards custody of the cheques, ensured.the following should be i)PDC should not be kept with security document. ii)PDC to be kept in joint custody of Asst. yManager/Deput Manager / Manager (PBD/ DBD) / Accountant/ Cash officer in a fire proof safe. 261 39. You are the branch manager of a branch which is situated in an extremist area .your accountant has received a letter threatening that he has to give Rs.10 lacs if not they will kill him. He has feared and came to you and asks you for sanction him leave for a week. The local unit of officers association also asks you for protection to the staff. Please discuss the situation and what will you do? ANS: It is a very serious situation which is affecting the bank's smooth functioning and safety of the bank staff. The matter will be reported to the AGM (Region) immediately over phone so that he will take up the matter with the highest police authority in the state to provide protection to the branch property and personnel. The Dist Supt. of police should be contacted without any loss of time with a request to provide protection to the bank and its personnels, particularly the accountant. We may also personally call on the Dist. Collector and acquaint him with the situation as it is a matter affecting law and order. The accountant has to be assure his safety. We may also examine providing private security as an extraordinary case, with the approval of the C.A. We have to convince the accountant that his going on leave is no solution to the matter. The threat may be repeated to the relief accountant. Privately arranged security guards have to be posted at the branch with the approval of the CA. The suggestion and guidance of the chief security officer of the bank will be obtained and strictly complied with. The association has to be taken into confidence and appraised of the line of thinking and action proposed to be taken. Our tight security measures would thwart the efforts of the extremists and they may abandon and go away from the scene. The police will investigate and take appropriate follow up action. The branch manager and every staff members shall be vigilant without allowing any slackness in our preparedness to meet any crisis. 40. Harihar had a locker in his sole name in our bank. He died in an accident last week. Today, his son Ramnath comes to you with the locker keys and a Will in the handwriting of Harihar stating that the contents of the locker be delivered to him. Simultaneously, Sunanda, daughter of Harihar also gives a letter to the bank, stating that she has also a claim to the property. How will you deal with these claims? ANS: Discreet enquiry will be made to ascertain the incidence of death. As a matter of courtesy, the bank will send a letter of condolence to the family members. The death certificate has to be called for and carefully scrutinized. A Will has to be properly executed and witnessed; further, it has to be probated. A Will without probate cannot be executed; further, there should not be any counter-claim. The bank cannot deliver the contents of the locker to Ramnath in view of counterclaim from his sister. The matter has to be explained to him suitably. He will be advised to get a probate from the appropriate court. Sunanda,'s request also cannot be accepted. As the bank knows that prima facie, there are two legal heirs, Probated Will or Letters of Administration would be needed. It will not be advisable to deliver the contents under indemnity- cum-affidavit basis as there is obvious disagreement between the claimants Sunanda,will be advised that a suitable Court order is necessary for delivering the contents of the locker to her. The matter has to be reported to Controlling Authority for instructions. 41. Neerahalli, a village in your service area, has a bad record of recovery. You have decided that you will stop granting any new loans to the village unless the recoveries are improved. One day, a large group of villagers of Neerahalli, under the leadership of a local politician, gather in front of your branch threatening to stage a dharna if you do 262 not assure them that you will sanction loans to people of their choice. How will you react to this situation? ANS : I will call the Village Heads and Panchayat members to my room and tell them that the Branch cannot accede to such a demand. Sanctioning of loans is the decision of the Banker based on the merit of each case. I will make them understand that if there is no recovery from the village then the reputation of the village is tarnished. The village will be blacklisted and further loans cannot be given. Since Banks are dealing in public money, we are accountable to the general public, RBI and to the Govt. I will show statistics to prove my point. I will seek the help of the villagers in recovery and then assure them that if the recovery improves, I shall reconsider my decision. I will show them the better recovery position in other villages compared to Neerahalli. I will drive home the point that willful defaulters cannot be entertained. 42. An old and incapacitated customer of your branch wants to withdraw a sum of Rs.5,000/- from his SB account. However, he is unable to come to the branch and wishes it to be withdrawn by a person known to him. How will you help him? ANS- If thumb impression of the incapacitated person can be obtained, then this impression would be identified by two independent witnesses known to the bank, one of whom should be a bank officer. If even thumb impression can not be obtained, then body- mark can be obtained on the Cheque/withdrawal form which should be witnessed as stated above. The person who will actually withdraw money on behalf of the incapacitated customer will have to be identified by two independent witnesses. This person (receiving the money) should also furnish his signature to the bank. 43. You are the Branch Manager of Haripur Road Branch. Mr Ravishankar is your valued customer. He complained you that one of his pass book entry shows cheque bearing no. 123456 has been debited to his account for an amount of Rs120000/-. The cheque is with him and he disowns the issue of cheque. On enquiry in CBS it was revealed that the cheque has been paidat Ramnagar Branch. The signature on the paid cheque resembles with the signature of Sri Ravishankar to some extent. How you will proceed in this matter. ANS- As the original cheque is with Sri Ravishankar, it appears that the cheque has been fraudulently encashed at Ramnagar Branch. Ramnagar Branch has failed to apply due diligence. They have not verified the multicity cheque features as per the Bank's extant instruction. The features of paid cheque doesnot confirm to the CTS-2010 standards. The tests like fugitive ink/ water droplet test, Ultra-violet lamp test, void pantograph test etc could have been done to avoided the fraudulent payment. Moreover as the amount of cheque is more than Rs1 lakh, it is mandatory to make a call to the drawer of the cheque. In case the drawer does not attend the call, the home branch could have been contacted or an e-mail could have been sent to the home branch asking for the confirmation. The signature of Sri Ravishankar has not been verified carefully. In case the signature does not tally and there is an iota of doubt, the passing official could have consulted the Branch Manager and could have taken extra precaution in passing the cheque. This was overlooked by the Ramnagar Branch. The cheque with forged signature is null and void in the eye of law and will be treated as if there is no mandate from the drawer. Therefore the banker is negligent in it's duty and the payment is not payment in due course(as per section 10 of Negotiable Instruments 263 Act.) In this perspective bank will be held liable for wrongful conversion and should make good the amount to Sri Ravishankar. The branch should take the permission of the controller for restoring the amount into customer's account 44. The account of a firm is overdrawn but each of the partners has a private account with a credit balance. Under what circumstances could the bank set-off those balances against the firm's debts? ANS- Every partner in a partnership is liable, jointly and severally, for all acts of the firm done while he is a partner. This liability is unlimited and extends even to the private property of the partner concerned as per Section 25 of the Partnership Act, 1932 This does not give the banker, however, an automatic set-off between the overdrawn account of the partnership and the credit balance(s) in the individual partner's account. If the banker wishes to exercise such a right, the bank's usual letter of set-off should be got signed by the partners in their personal capacities or individual letter of authority should be taken from each of the partners authorizing the bank to transfer funds from their individual accounts to the account of the partnership as and when it is overdrawn. 45. Discuss the bank's general lien in the following cases: (1)X has deposited gold ornaments in rrentsafe accountcustody hasand beenhis cuoverdrawn. (2)A, B, & Co. with A and B as theirpartners, current haveaccount. overdrawn A has a current account in his personal name balance.with a sufficient credit (3)P maintains a current account, which is Q overdrawn;have a P jointand current account which shows a substantial credit balance. ANS. (1)In the matter of gold ornaments elationshipin safe betweencustody, thethe bankr and the customer is that of a baileenot, andtherefore, bailor; exercisethe banka liencan on the articles deposited in safe custodyis forpersonal an currentoverdraft account.on h (2)The bank has no right of set-offt asin thethe sametwo debtsrights areand nosame capacity. (3)The bank has a right of lien on to thethe documentsbills of attachedexchange so discounted. 46. M/s Santa & Co has availed aRs. cash10 creditlacs againstloan forsecurity of stock. The loan was guaranteed oanby becameMr. NPABanta after some. time.The l Bank has given notice to both the borrower & guarantor. But they have not responded. Bank has recalled the loan. Bank has sold the pledged goods for Rs. 6.00 lacs and initiated legal action. But the guarantor contended that since the bank has sold the goods without his consent, he is not liable. Discuss bank's action. ANS- Guarantor's liability is co extensive with that of the principal borrower as per Section 128 of Contact Act which also being upheld by the Apex court in a recent judgment. In the instant case, It is in order for the bank to sell the pledged goods and effect recovery of Rs.6.00 lacs. As goods pledged to the bank form part of the primary security, obtaining of guarantor's consent is not essential. Hence, the guarantor's liability does not get extinguished and the contention made by him is not tenable. Therefore the Bank is well within its rights to initiate legal action to recover the shortfall. 264 47. Smt. K.Padmini, who was maintaining Rs..2 lacs in the Savings Bank Account, died recently. Today you have settled the account, by transferring the balance along with accrued interest for credit of Shri K.Suresh, his son and also the nominee of the account. However you have received an Income tax Attachment Order against Smt. K.Padmini for Rs.50,000/-. How do you deal with the situation? ANS: a)Income Tax Attachment Order is for the dues .Padminifrom Smt. to theK Government hence attachable irrespective of existence of thence person. the BankSi has already parted with the fund and duly discharged hence absolved.cme TaxThe AuthorityIno will be informed the same by giving the details about Smt. K.Padmini,nominee, theso that they can proceed accordingly. 48. A Bank has sanctioned a Cash Credit a partnership facility firmto for procuring the goods. The goods have been hypothecated to the Bank. It had also given loans to the individual partners. The goods hypothecated were destroyed by fire and the bank collected the insurance proceeds. The Bank utilized the insurance money for wiping out the loans of individual partners. The firm contended that it was not obliged to do so. Discuss. ANS- It seems that the Bank in applying the insurance proceeds to wipe out the loans of individual partners relied on the belief that partners individually and firm are no difference. This kind of feeling does not seem to be correct. Under section 43 of the Indian contract Act, the liability of joint borrowers is not only joint but several. Thus, individual partners may be held liable for the debts of the firm. But, the firm represents partners in a particular relationship and hence the reverse shall not be true, i.e. the firm shall not be held liable for the borrowings of the individual partners. It was, therefore, uncalled for on the part of the bank to have applied the insurance proceeds representing firm's security against debts of individual partners. The contention of the firm that Bank should give credit for insurance proceeds seems to be justified. 49. A cheque for Rs 500/- is issued by the drawer leaving space before the amount in words &figures. Payee of the cheque changed the amount to Rs 5500/-. Cheque is presented for payment and honoured by you. Please justify your action. ANS- In this case, the amount of the cheque has been changed which is a material alteration. Therefore, it requires drawer authentication. It also appears from the case that the payee had been to able to make such change due to negligence of the drawer in writing the cheque and Under Sec 89 of NI act statutory protection is available to the paying banker in case of payment of cheques which have been materially altered provided the alteration is not apparently clear and payment is made in due course. In the present case, both the conditions appear to be fulfilled as there is no ground to believe that payment has not been made in due course. Therefore, paying banker can seek protection under section 85 of the NI Act. 50. Y reports death of her husband X maintaining a SB A/c. She claims the money lying in X'saccount (Rs 43000/-) as nominee. She submits an acknowledgement issued by bank mentioning therein her name as nominee to the account. On scrutiny, however, it is observed that nomination form was not signed by X. Smt. Y is mother of a 15 year old daughter only.How will you help Y in such situation? 265 ANS - Nomination in favour of Y by X cannot be considered valid as the Nomination form has not been signed by the depositor. The bank should apologize for the mistake and should facilitate the settlement. They should also assure Smt. Y of all cooperation in smooth settlement of a sum of Rs 43000/- held in her husband's account. She will be advised to submit the following documents: a)Death Certificate of Mr. X b)Claim format signed by the Smt.ration X fromtogether one with independentdecla person, in respect of legal heirsX, knownof deceasedto of thethe Mr. familydeceased and acceptable to bank c)A stamped Letter of Disclaimer to on be behalfsigned of byher Smt.minor Y daughter Ms Rekha d)A stamped Letter of Indemnity to (Claimant)be signedIn thisby case,Smt. NoY sureties are required as the claim amountuch is type belowof Rscases 50,000/-.should Sbe dealt with empathetically. 51. Sri Krishna Ballabh Sinha is a visually impaired/blind person. He can sign consistently. He wants to open a self operated cheque facility Savings Bank A/c. What procedure you will adopt to accede to his request? If, he would not have been able to sign uniformly do you envisage any change in the procedure? ANS: i)In terms of revised RBI/IBA guidelinesri Sinha in willthis berespect permitted S to open self operated cheque facility SB A/c. ii)Sri Sinha needs to be informed/explained'rights & aboutliabilities' his as account holder. iii) Third party cash payment of self drawn cheques by visually impaired persons is now permitted iv)He is also not required to submit any undertaking v)Since he is able to sign the g chequeshis thumbconsistently, impression affixin at the time of issuing cheque is not required In case, he feels that his signatureency doesmay not not mindexhibit brandingconsist "CARE -Depositor Visually Impaired" stamp,avoid thein order'cheque to being returned unpaid' on account of 'difference in the tten signature',request in for suchbranding cases the a chequeswri may be obtained, cheques shall pressionbe brandedshall andalso thumbbe obtainedim and witnessed by the Bank Official underen hissignature signature number, and alongspecim with the Bank stamp. 52. Mahesh, a Single Window Operator,rfeit notesdetects whilecounte accepting cash from a well known customer, Dr Binod Prasad Garg, of the Branch. Dr Garg says that his attendant might have received these from some patient. He requests Mahesh to return the suspected notes to him. You are Cash-in-Charge of the Branch and Mahesh approaches you for guidance. Please, therefore, suggest him the necessary steps to be taken in such situations. ANS- Mahesh will be advised to politely request Dr Garg to cooperate in this regard so that compliance of RBI's guidelines may be ensured: i)Counterfeit notes will be branded COUNTERFEITwith stamp BANKNOTEreading ' IMPOUNDED'. 266 ii)An acknowledgement receipt will also gbe thereinissued Namementionin and address of Dr Garg, Sl No of notes, onDenomination which theand notesparameter are deemed as counterfeit. iii) Receipt will be signed by Mahesh (Cashier). Dr Garg (tenderer) will also be requested to countersign the receipt. Receipt will, however, be issued even on denial of Dr Garg to sign the receipt. iv)Each such impounded note shall be Noterecorded Detection/Impounding in Forged Register under authentication. v)For cases of detection of counterfeit n notesa singleupto 4transaction, pieces, a i consolidated report should be sent cer by Localthe PoliceNodal AuthoritiesBank Offi or the Nodal Police Station, along with notessuspected at thecounterfeit end of month. For cases of detection of counterfeit notes a of single5 ortransaction, more thepieces, in counterfeit notes should be forwarded cer by to the the Nodallocal Bankpolice Offi authorities or the Nodal Policeon Stationby filingfor FIR.investigati vi)A copy of the monthly consolidatede sentreport/FIR to shallthe Forgedb Note Vigilance Cell of the bank. vii)Acknowledgement of Police authoritiesshould be obtained for notes forwarded to them both as consolidated monthly statement or FIR. vii)By 7th of next month, a reports detectedon counterfeit will benote submitted to a)Concerned Issue Office of Reserve Bank and b)Under section 3 of PMLA to the Director, FIU-INDncial Intelligence Fina Unit, India. 53. Mrs. Asha rivediT was issued a cheque for Rs 2.50 flakh India by againstLIC o final settlement of a policy on the death of her husband, Mr. Tribhuvan Trivedi. The cheque was deposited in the drop box at your branch for credit to her A/c. After a lapse of one week, when she enquired about the non credit of the cheque in her account, the cheque could not be traced. She is in urgent need of money due marriage of her daughter. How you will handle the situation? ANS: i)Drawee bank/bank will be advised theeques particularsfor exercisingof lost cautionch against payment. ii)Mrs. Trivedi will be assured of ainingour aall duplicateassistance instrumentin obt from the drawer/ maker of the instrument (LIC of India). iii) Actual charges of recording Stop Payment instructions levied by drawee bank will be borne by the Bank. iv)Actual charges levied drawer/bankby the in issuing duplicate cheque/instrument will also be reimbursed, subject to a maximum of Rs 250/-. v)Interest on the amount of the iod chequeof 30for daysa furtherat Savingsper Bank rate will also be provided for possiblening duplicatefurther delaycheque. in obtai 267 54. Mr. & Mrs. S C Gupta reports that last night robbery was held at their residence in which key of their locker at your branch was also taken away. They are quite apprehensive that the key may be misused to operate the locker. How will you help them? ANS- We will assure them that due care and necessary precaution is exercised at the branch in operation of the locker to prevent any unauthorized access to it. Before allowing the access to the locker, the signature of the hirer is obtained and verified on the SD Locker Access Register. Mandate for operation is also verified and access is allowed to the hirer(s) as per mandate only. They will also be advised to report the loss of key in writing signed jointly by them. Necessary remark regarding loss of key should be put in place in the locker which would act as a caution.The date for breaking open the locker will be fixed with the manufacturer of the locker as per Mr. & Mrs. Gupta's convenience. A service charge of Rs 750/- in addition to actual expenditure incurred for breaking open the locker and changing the lock by manufacturers of lockers shall be payable by them. The breaking open exercise of the locker will be performed in their presence and suitable undertaking will be obtained and kept on record. 55. What actions you will take when rent is overdue in a locker? ANS- Following Procedure will be followed in case of non-payment of rent of a locker i)Reminder will be sent to on the due hirerdate (s) i.e on 2nd April ii)If the rent is paid in 1stt plusQuarter, 10% normalof lockerannual renrent will be recovered as locker rent overdue charge. notherIf thereminder rent willis benot sentpaid, aftera 1st quarter. iii)In case of payment by the hirer (s) normal locker rent plus overdue locker charge (25% of Annual rent) will be recovered. Otherwise, Notice on COS 405 will be sent after lapse of 2nd quarter. iv)Notice on COS 406 will be. If sent rent after is 1 paid year during the period (within 1 year) appropriate overdue charge will also be recovered along with normal rent. v)In case locker rent remains unpaidtice evenon afterCOS serving46, theno recovery of arrears of rent may be made by sale of contents of locker. vi)Controlling authority's approval will beforebe obtainedbreaking open the locker vii) After breaking open the locker inventory of contents shall be prepared in the presence of two officers of the branch and two independent witnesses. viii) Contents so found in locker will be valued by an approved Govt Valuer and kept on record. ix)Arrear of rent may be realized ts by sale of the conten x)Remaining contents will be kept as ndera jointSafe custodyCustody ofitem Jointu Custodians 56. Mr. & Mrs. Sharma are having a locker to be operated by either of them or survivor. Mr. Sharma requests you in writing that Mrs. Sharma should not be permitted to operate the locker. Discuss the situation. ANS- If the locker is in joint names, access to the hirers is allowed only after verification of mandate for operation recorded with the bank. In the present case, mandate is available for operation of the locker by either of them. However, the mandate can be revoked by any one of

268 the joint hirers. Here, Mr. Sharma (one of the hirer) has given the notice to revoke the earlier mandate of operation (E or S). In such situation, only joint operation of the locker can be permitted. Bank should also make effort to persuade them to surrender this locker and get separate lockers allotted in their sole name to prevent any further complication or litigation. 57. 'A' & 'B' are having a jointly operated locker. 'A' has nominated 'X' and 'B' has nominated 'Y'. Both of them die in a accident. ANS- In such eventuality, access of the locker will be given jointly to the nominees X and Y. However, certain precautions will be exercised before handing over the contents to them. These are: i)Genuineness of the death certificate will be ensured. ii)Due care and caution will be theexercised identity in of establishingthe nominees. iii) Effort will be made to find out if there is any order from a competent court restraining the branch from giving access to the locker of the deceased. iv)Nominees will be clearly explained hethat contentsthe accessof lockerto t has been given to them as trustee of thed andlegal suchheirs accessof theto deceasethem will not affect the claim/rights of the d. legal heirs of the decease 58. What actions you will take ot inoperated case for morea thanlocker a year is n even if the rent is paid regularly and the locker hirer is classified under High Risk category? Have you acted differently in case the locker hirer would have been classified under Medium Risk? ANS- Where the locker has remained unoperated for more than 1 year for a higher risk category, following actions will be taken: i)Efforts will be made to immediatelyirer. contactHe/she thewill lockerbe advisedh to either operate the locker or surrender it. ii)Locker hirer will be asked to sonsgive whyin he/shewriting, didthe notrea operate the locker for such a long period. iii)In case the locker hirer has some genuineof NRIsreasons or aspersons in whothe case are out of town due to a y transferableallow thejob lockeretc., hirerbranch to ma continue with the locker. iv)In case the locker hirer does notthe respondlocker, branchnor operateshould consider the opening of the locker after lockergiving hirer.due notice to the In case of medium risk category edcustomer, actions the will abovebe mentioninitiated if the locker has remained unoperatedars. for more than 3 ye 59. Mr. Prabhat Kumar has recently been promoted to MMGS-III. He has been given assignment of Manager (Branch Operation) of a District Head Quarter Branch. In his previous assignment, he was handling Service Desk at ITS Department of his Circle. Few weeks after taking charge of his new assignment, he finds that there are large number of accounts in which there is no transaction for more than a year and balances are also more tha Rs 5000/-. In many cases, balances are more than Rs 25000/- also. He is not aware of the guidelines in this regard. If you are heading that Branch, what actions you will suggest to him? 269 ANS: i)A letter in prescribed format l shouldsuch be accountholderssent to sothe thatal reason for non operation can be ascertained. ii)In case it is due to shiftingy beof askedthe locality,to providethey detailsma of their new accounts to which the balance d in be thetransferred. existing account coul iii)In case of inoperative accounts having balance,000/- andmore thethan letterRs.25 sent to them is returned undelivered, y theybe mayput immediatelon enquiry to find out their whereabouts or their legal heirs in case of deceased account. iv)In case, they are not traceable, who person(s)has/have introduced the account holder should be contacted. v)Contacting the employer or any otherails personare availablewhose withdet the Bank may also be considered. vi)Account holder may also be contactedthe telephone/celltelephonically numberif is available. vii)In case of non-resident accounts, account holdersacted maythrough also e-mailbe cont and confirmations be obtained. viii) The following three reports are being generated by the CDC Belapur for Branch use. a)Report on accounts having nil transaction forriod over of aone pe year - on 31st December. b)'Inoperative_Accounts.txt': Customer wise list of ativein-oper accounts - on 30th June and 31st December. c)'Intimation forAccountBecomeInoperative-depd0000' ntimation: i letters addressed to the customers whose accounts are going to beRTV" marked on ensuing"INOP 31st March by the system. We can make good use of these reports to persuadetive account in-opera holders for timely resumption of operations. 60. Assume that you are the branch manager of an Industrial Estate branch. Mr. Ravi Kiran CEO of M/s Good luck Industries with around 500 employees of various cadres is approaching you with a request to open salary accounts at your branch for his employees. The employee profile of the company is as under: l 100 employees are of executive cadre drawing monthly salary of Rs.50000/- and above. l 100 employees are of supervisory cadre drawing monthly salary of Rs.25000/- to Rs.35000/- l Remaining are regular employees earning monthly salary of Rs.7000/- to Rs.10000/-. The current account of M/s Good luck Industries is already maintained at your branch. Some of the low salaried employees are not in favour of opening SB accounts. How will you help the customer and what are the various alternatives available before you? ANS: Employees of supervisory cadre & executive cadre should be offered Silver & Diamond variant of Corporate Salary Package respectively. A host of value added features are available under these variants of CSP such as VISA/Master Gold Card, Free Inter core transfer transactions, Free Unlimited SB Cheques, Free Multi City Cheques, etc. Mr. Ravi Kiran, CEO should be offered Platinum variant of CSP. He should be accorded status of 'Vishesh' customer. 270 SBI Platinum Card should also be issued. Employees who are not willing to open SB Accounts should be issued e-Z pay card subject to fulfillment of the following conditions: i)Limit per card for loading / reloadingRs. 50,000/-not toper exceedmonth ii)An undertaking and indemnity to hebe companyobtained tofrom the t effect that the cards are for genuine payments etc.,to theand employeeswill be / deliveredagents to them against their acknowledgement. iii) Complete KYC requirements of individual card holders are to be obtained and kept on record by the company. iv)Acknowledgment from the card holder dto submittedbe obtained to branchan to be kept in record. All the accountne willapplication be openedopening thrumode. onli 61. Shri Ramesh Kumar, an SB account customer of your branch approaches you with an ATM related issue. He says that he purchased jewels from a famous jewelry shop using his ATM card. His account was twice debited for the amount of purchase. The POS machine used by the shop belongs to some other Bank. The vendor said that his account was credited only once. Now the customer wants refund of the amount debited erroneously. How will you deal with the situation? ANS- Shri Ramesh Kumar will be asked to provide his ATM Card No or A/c No. His complaint will be lodged in centralized Complaint Management System (CMS) application (URL https:// 10.0.22.170:8070/CMS). A ticket number will be generated acknowledgement of complaint will be sent to the customer by e-mail / SMS. Since the complaint relates to erroneous debit at POS, it will be handled by ATM Switch Centre and the customer's Account will be credited directly In case of delay in settlement of complaint beyond 7 days, Shri Arvind Kumar will be compensated with Rs 100/- per day from 7th Day. 62. A valued customer of your branch reports that he has forgotten the PIN number of his ATM. How will you help him? ANS: From 01.07.10, requests for generation of duplicate PIN can be registered in CMS by the current branch of the customer or any other branch. Customers can also lodge requests for duplicate PIN through CMS via Contact Centre. A ticket number will be generated in CMS. It will always start from "AT99999". Current branch of the customer can track the Re-PIN request anytime in CMS or ATM WEB. If request is lodged by another branch, they too can track it in ATM WEB. Acknowledgement is sent to the customer when their mobile number /email id are entered. Regenerated PIN will be dispatched to the current branch only after dispatch of PIN, the details are sent to customers, where mobile number is available at Core data, through SMS. The stipulated Service charge will also be recovered. Moreover a facility for enabling retail internet banking users to generate ATM PIN online either by using OTP or profile password has been rolled out. Retail INB users having transaction accounts with single mode of operation can avail this facility by logging-in to retail INB. The facility is available under e-services module. 63. The hirer of a locker operated the locker but forgot to lock it after the operation. The locker official observed the same at the end of the day. What steps are to be taken to protect the bank's interest? 271 ANS: An inventory of the contents should be taken; it is to be witnessed by two officers of the bank preferably joint custodians; it is preferable to have it witnessed by a valued customer of the bank. The contents may be kept in a sealed packet as a safe deposit item in the custody of BM/ Acct. The customer has to be contacted for taking delivery. The matter should be explained to the locker holder in detail as also put on record; the contents have to be delivered against his unconditional acknowledgement of the entire contents. The customer would be requested to be cautious in operating the locker in future. The Controlling Authority should be advised. 64. Mr. "X" raised a loan of 20,000/- at your Branch against the pledge of gold ornament. On his failing to honour commitment regarding payment, in spite of repeated reminders, the ornaments were auctioned and after applying proceeds in satisfaction of the dues to the bank, the balance was remitted to him by means of a banker's cheque/ pay order. Mr. "X" now moves to the court with a plea that the gold ornaments represented only a collateral security, the primary security being the demand promissory note and the bank had no authority to dispose of the ornaments in the manner it has done. ANS- If the gold ornaments were auctioned after giving a reasonable time to Mr. "X" for such a notice is mandatory, "X"s plea cannot be sustained. In this case, the contract Act. 1872, Sec.176 provides, "if the pawnor make default in payment of the debt , or performance at the stipulated time of the promise , in respect of which the goods were pledged , the pawnee may bring a suit against the pawn or upon the debt or promise and retain the goods pledged as a collateral security or he may sell the things pledged on giving the pawnor reasonable notice of the sale". 65. Sri Khetri is Banks's valued customer holding deposits to the tune of Rs.25 lacs. A cheque for Rs.10,000/ issued by him was returned for the reason "insufficient funds". The customer brings to the notice of the bank that there has been a wrong debit of Rs.300 towards charges. Also, the payee has also been charged Rs.300 by his bank. The errenous debit act has resulted in shortfall of requisite balance. He informs the bank that his reputation has been affected arising out of such negligence. a)What is the position of the bank? b)What action has to be initiatedght by the the position?bank to set ri ANS- The bank would be liable ford thelosses unauthorizedsustained debitby thean customer. a)The bank has to immediately verifyin questionwhether isthe raiseddebit in the customer's account is erroneous. As bank hasit inno theauthority customer's to raiseaccount. deb b)The bank should arrange for the reversaltry and of affordsuch creditwrong of en all ineligible recovery made earlier .without further delay The Bank official should meet the s placecustomer and preferablyregret forat thehi incident and also extend assurance ure.against The recurrenceemployee in involvedfut in the process must be counselled and also d be to cautionedgo for and enhancingsuggeste job knowledge preferably through e-learning. 66. A person, Mr shyambabu want to keep a small sum of amount by opening a savings bank account. He is a running a very small business in his village. He is not having any ID proof with him. The CRO Mr. Ranbir has refused to open any savings bank account without having ID proof. As a Branch Head how can you help poor man? Discus. 272 ANS : a)The liberalised KYC guidelines providef smallfor openingdeposit oaccounts for those person who intend to hold balances00/ notin allexceeding their Rs.account 50,0 taken together and total credit in allRs. accounts1 lac do in nota exceedyear. In such cases, if the person is ents not the able bankto canproduce accede KYC docum to his request: a) the person will produce a self attested photograph and must sign /put thumb impression in front of the bank official. b)Further, the bank can provide ATM ependingcard/ Chequeupon thebook customerd profile. The customer is allowed toding haveATM 4 withdrawalswithdrawals in inclua month. The account will be reviewed account after holderone producesyear if validthe ID proof the same will be upgraded.th will Elsebe allowed.another 12 mon The CRO Mr Ranbir will be iberalisedadvised KYCto goguide throughline theand l relevant circular for opening of smalla staffdeposit meeting account will alsobe convened to spread awareness and to ease y the of hardshippersons, to whichsuch willcategor help financial inclusion initiative. 67. The Bank has erroneously creditedlating A'sRs.to Account10,000/ tore B's A/c. Subsequently B closed the account entire amountand availablehas indrawn the account the including the wrongly credited one. A has now claimed the amount. Discuss the situation. ANS: Any credit afforded wrongly must be returned along with interest as this leads to UNJUST enrichment as per Section 72 of Contract Act,1872. In the cited case the relative vouchers/records etc has to be scrutinized and the bank will make good the amount to A's account without delay and demur. However, the bank can legally proceed against B to recover the dues . The staff concerned must be made accountable for such act. 68. A valued customer has approached you and informs that a cheque received by him for repayment of debt by his client MR Chatur has returned with remark "Drawer's signature differs". He smells some mischief has been played by Mr Chatur while the later handed over the cheque. As a Branch Manager you advise suitably to your customer including legal remedy if any. ANS : When a cheque is given in discharge of a debt or other liability is returned by the bank either for the reason 'insufficient fund, A/c closed, Stop payment of cheque, SIGNATURE MISMATCH etc then it is deemed as a criminal offence under Section 138 of NI Act,1881 on the part of the drawer of the cheque. The customer will be advised as: 1)To contact Mr Chatur to settle amicably the liability and take return of the cheque in question. 2) if the above act is proven to be futile then the payee should make a demand for the payment of the said amount, in writing, to the drawer within 30 days of receipt of information regarding the return of the cheque. If the drawer fails to honor the payment of the amount to the payee within 15 days of the receipt of the notice, the cause of action arises for the payee to file a case U/s 138 of NI Act in the appropriate court by appointing a lawyer. 273 69. A customer of your branch approaches you and narrates the loss of ATM card along with her purse in the market. She fears that the PIN of the card might have been written in the cover. She urges to stop operation of the account and the card. As a branch Manager what is action. ANS: The genuineness of the claim and identity of the the lady will be established if found satisfactory, then a written request would be asked for. The account will be hold and the card can be blocked through INB branch interface. Also the customer will be educated not to record the PIN in the card envelope etc but to memorize the same. Further, other means to blocked the card viz: through contact centre, sending SMS to 567676 from the registered mobile of the customer etc will be explained to her. She may be asked to apply for new card. The suitable charges to the above effect will be recovered. 70. Your branch is a currency chest branch and situated in the heart of the town. There is acute shortage of coin and small denominations notes in the locality. The local news paper also gives adverse publicity against all the bank branch as they are not issuing coins, notes of small denominations and fresh notes. Your controller has received a communication from the head office to this effect and ask for compliance. As a Branch Head what are your action points, discuss ? ANS: Any adverse publicity will affect the image of our Bank as well as RBI since Currency chest is there. Therefore following action point would be taken in consultation with RBO: a. I will arrange a meeting with the local chamber of commerce and invite their suggestion for distribution of coin/notes etc. b. A coin and soiled note exchange mela will be arranged on the weekly market and necessary permission will be accorded from RBI and controller. Soiled note remittance will be sent to RBI with a request for adequate supply of coin. The customer meeting will be arranged at regular intervals, the local reporters, office bearers of the Chamber of Commerce, Senior Citizens, eminent personality will be invited. Also , one demo session of alternative payment mode i.e POS-MAB,MBS,INB will be arranged in the meeting and the USPs will be explained by inviting resource persons/Trainers from the SBLC. I will involve all the staff members in the above process and will act for the image building of the Bank. The controllers will be intimated of all the developments. 71. Mr. Uttar and Dakhin, sons of Surya, on the demise of their father approached the bank to release the land documents mortgaged to bank due to guarantee of loan to the tune of Rs 40 lakh (CC and TL) availed by Sri Chandra. What are the procedures to be followed? ANS : Death of Guarantor: Procedure to be followed:- The following guidelines are to be observed while handling the issues involving death of guarantor(s):- a)Any proposal seeking release / substitutionuarantees of shall personalinvariably g contain the specific details of alternate osedguarantee to / be securityoffered propto protect Bank's interest. 274 b)In the event of death of a f guarantor,releasing the questionpersonal oguarantee does not arise. In accordance withirs law,do notunless get the released,legal hethe Bank has every right to proceed heirsagainst of them.the guarantorThe legal are however, liable only to the extent themof theform estatethe inheriteddeceased byguarantor and unless they undertake personal obligationnal capacitiesin their by persoexecuting a separate deed of guarantee or agreement,e made theypersonally cannot liable.b c)In case we need to bind theo legalthe guaranteeheirs personallyfresh Deedint of Guarantee should be obtained frome thedeceased Legal guarantorHeirs ofon ththe Bank's specified standard formats with the incorporatedfollowing :-clause duly 'And whereas Bank has agreed iesto continuenow beingthe enjoyedcredit facilitby the borrower at our request and subjectrantee toby executionus.' of a gua d)In case legal heirs do not executeot undertakeguarantee personaland doobligations n as a guar-antor, they would ablestill tocontinue the toBank remainonly li to the extent of the estate inherited by them fromr. the deceased guaranto e)In case where the legal heirs areof theunwilling deceased to executeguarantor guarantee for the loan/s, the borrower shally for be substitutionadvised immediatelof such guarantee/ mortgaged property without any ngdilution value in of the the existisecurity. f)In respect of NPA accounts and atingsuit unitsfiled shouldaccounts, immediatelythe oper implead the legal heirs in thein 90pending days proceedingsfrom the with death of the guarantor or the date on whicheath Bankof becomesthe guarantor.aware Whereof the d death happens before the initia-tiongs, legalof legalheirs proceedinshall also be impleaded as defendants in the thesuit caseor DRTmay proceedingsbe. as g)In case of running accounts, immediatelyting unitafter becomesthe operaaware of the death of a guarantor, a quick s decisionto whetherneeds totheir be guaranteetaken a should be substituted or legal heirse guarantee,should createto avoidseparat a possible invocation of limitation being raisedrs of by the the deceasedlegal heiguarantor. 72. Shri Dinesh Kumar is a guarantor for Shri Praveen Chand. Shri Praveen Chand had borrowed Rs. 2 lacs from your branch. The present outstanding is Rs. 1,85,000/-. Shri Dinesh Kumar gave a notice to the Bank saying he is no more a guarantor for Shri Praveen Chand. What are the options open to the bank as against the borrower and the guarantor? ANS: As per section 130 of the Indian contract Act provides that a continuing guarantee may at any time be revoked by the surety, as to the future transactions, by notice to the creditor. In the present case, the guarantor is still liable to the bank for the loan outstanding as on the date of notice. He is, however, not liable for any future transactions in the account. The bank has the option of obtaining another guarantor of sufficient worth, or demands the money due from the guarantor immediately on receipt of notice and stop operations in the account. 73. Mr. X has a gold loan for Rs.5 lacs. He is absconding for the past five years. His wife wants to close the loan account on the condition that the release of gold ornaments should be made to her. Discuss the legal implications. 275 ANS- As per s/108 of Indian Evidence Act, if a person is missing for more that 7 years and the persons who would have ordinarily known of his existence have not heard about him he is presumed to be dead for civil purposes. In this case he is absconding for 5 years. Hence the gold ornaments can be delivered only to Mr. X after the closure of the gold loan. It cannot be given to his wife. However she may be allowed to close the gold loan account subject to her giving an undertaking that she will not claim - a) The gold ornaments pledged to the Bank - b) The amount credited to the gold loan account. This is done to reduce the interest burden. 74. A Cash Credit limit of Rs5,00,000/- has been sanctioned to AB & Brothers, a partnership firm against hypothecation of stocks(readymade garments). The account has been guaranteed by C. The stocks destroyed in a devastating fire. The insurance claim amount has been received by the branch and now the Field Officer has proposed to appropriate the amount towards a loan outstanding in the name of one of the partners. Field Officer feels that the guarantor of the CC account is a high net worth individual and in case the CC account turns NPA, the amount can be recovered from the guarantor. As a branch manager how you will deal with the situation. ANS- The insurance amount has been received by the unit as compensation for the lost stocks. The stocks were charged to the bank as a security for advance. The insurance policy has been effected in the joint names of the firm and the Bank and hence the amount has to be credited to CC account. In case the amount is credited to partner's individual account the firm may sue the bank for misappropriation of funds. If the amount is not credited to the CC a/c, the guarantor's interest would be adversely affected. Hence it will not be in order for the bank to adjust the loan granted to one of the partners. 75. You are the manager of the branch where a teacher working in a local school has a SB account with you for 5 years. The customer commands good respect in the locality. The average balance in the account, which is conducted well as a single account, without any overdrawal and cheque return, is generally around Rs40000/-. One day the teacher approached you complaining of unauthorised withdrawals aggregating to about Rs15000/- in his account. The signatures on the two withdrawal slips used turn out to be cleverly forged, which escaped the scrutiny of the passing officer. The teacher demands immediate restoration of balance in the account. Further enquiries revealed that it was done by an assistant of the branch, who happens to be the teacher's son. How will you handle the situation. ANS- The situation is of complex nature. a. The withdrawals permitted, cannot be deemed as payments in due course to claim protection under Sec.10 of the N.I. Act. b. The signatures on the instruments are forged. c. The bank has no option except to restore the amount to the teacher. d. The Bank will also have to institute an enquiry against the employee and initiate disciplinary action against the errant assistant for dishonesty and fraud. As this is a criminal act, the bank may even need to consider lodging a police complaint. 276 e. It is possible that the teacher, on learning the identity of the person who perpetrated the fraud, may come forward to pay the amount/ratify the withdrawal slips and request not to take punitive measures against his son. It will not be in order to accede to such requests. Bank may resort to legal recourse in order to get back the amount. f. Incidentally, as passing of withdrawal slips involves clear rules, an enquiry must be made to know the process deficiencies for further course correction. g. The official who passed the forged withdrawals and the person who paid cash would also need to be cautioned, after due administrative process. 76. The hirer of a locker operated the locker but forgot to lock it after the operation. The locker official observed the same at the end of the day. What steps are to be taken to protect the bank's interest? ANS- An inventory of the contents should be taken; it is to be witnessed by two officers of the bank preferably joint custodians; it is preferable to have it witnessed by a valued customer of the bank. The contents may be kept in a sealed packet as a safe deposit item in the custody of BM/ Acct. The customer has to be contacted for taking delivery. The matter should be explained to the locker holder in detail as also put on record; the contents have to be delivered against his unconditional acknowledgement of the entire contents. The customer would be requested to be cautious in operating the locker in future. The Controlling Authority should be advised. 77. A person, Mr Lala want to keep a small sum of amount by opening a savings bank account. He is a running a very small business in his village. He is not having any ID proof with him. The CRO Mr. Ranbir has refused to open any savings bank account without having ID proof. As a Branch Head how can you help poor man? Discuss. ANS- The liberalised KYC guidelines provide for opening of small deposit accounts for those person who intend to hold balances not exceeding Rs. 50,000/ in all their account taken together and total credit in all accounts do not exceed Rs. 1 lac in a year. In such cases, if the person is not able to produce KYC documents the bank can accede to his request : a)The person will produce a self mustattested sign photograph/put thumband impression in front of the bank official. b)Further, the bank can provide ATM ependingcard/ Chequeupon thebook customerd profile. The customer is allowed udingto ATMhave withdrawals4 withdrawals in aincl month. The account will be reviewed account after holderone producesyear if validthe ID proof the same will be upgraded.th will Elsebe allowed.another The12 monCRO Mr Ranbir will be advised to goYC throughguide theline liberalisedand relevant K circular for opening of small deposit account bealso conveneda staff to meetingspread will awareness and to ease the hardship s, to whichsuch will categoryhelp offinancial person inclusion initiative. *** 277 ESSAY ON GENERAL TOPICS

EASSY NO. 1- IMPACT AND SCOPE OF GST IN INDIA A just and viable tax regime is vital for the sustainable economic growth and fiscal consolidation of any economcis of the world. This assumes a greater importance in a developing economy like India where although we have a high demographic dividend, we are yet to convert it to the proportionate human capital, which will in turn benefit the social and economic growth of the country. In order to become a more economically developed nation, we need a transparent, just, equitable and fair taxation system that is easy to administer. The essential rationale behind this is that the taxation system should be reasonable and non-discriminatory in respect to both the direct taxes payable by individuals and the indirect taxes payable by corporations and industries so as to make them more tax-compliant and bring the larger populace in the taxation net to in turn aid the government in taking development projects. Goods and Services Tax (GST) is a reformatory legislation which is a single tax on the supply of goods and services, right from the manufacturer to the consumer. Credits of input taxes paid at each stage will be available in the subsequent stage of value addition, which makes GST essentially a tax only on value addition at each stage. The final consume will thus bear only the GST charged by the last dealer in the supply chain with set-off benefits at all the previous stages. NEED FOR GST LEGISLATION The tax-GDP ratio of a country is an important indicator that helps understand how much tax revenue is being collected by the government as compared to the overall size of the economy and unfortunately, this ratio is a dismal low for India despite having years of high growth, the lowest in BRICS countries. From 2001 to 2015 the Indirect Tax-GDP ratio has increased from 10.28% to 11.6 %only and therefore there is an urgent need to raise this ratio. The burden of regressive taxes is another issue that the GST aims to redress. Direct taxes are progressive taxes as they are contingent on the ability of the taxpayer to pay.In India,more than 60% of the total tax collected is accounted for indirect taxes, implying that the tax structure is extremely regressive and since the rich and poor are subject to the same tax rate which is unfair and therefore the indirect taxes need to be hauled. The sharing of financial resources and revenue from the tax system between the Centre and the State is made simpler by the GST Tax reform. Furthermore the cascading of taxes with both the Centre and State levying taxes as the taxes levied by the State Government are not available to set off against the taxes being levied by the State Governments. At the central level GST will subsume Central Excise Duty, Additional Excise Duty, Service Tax, Additional Customs Duty (Countervailing Duty), and Special Additional, Duty of Customs. At the State level, Subsuming of State Value Added Tax/ Sales Tax, Entertainment Tax, Central Sales of Tax, Octroi and Entry Tax, Purchase Tax, Luxury tax, Taxes on lottery, betting and gambling.

278 Also, the variety of VAT tax laws in the country with disparate tax rates and dissimilar tax practices divides the country into separate economic spheres thereby creating tariff and non tariff barriers thereby hindering the free flow of trade in the country.This in turn also constitutes high compliance cost for the taxpayers disadvantageous to economic growth of a country. Along with GST, there are a number of reforms that the Government is bringing in to strengthen the manufacturing bone of India.GSTN, the Goods and Services Tax Network is being setup with the objective to provide the requisite IT infrastructure and services for the proper roll- out and implementation of GST.It is a company under Section 25 which implies that its is a non government, private limited company which will not work for profit. The division of powers is such that the Central Government holds 24.5% equity in GSTN while the states inclusive of NCT of Delhi and the union territory of Puducherry and the Empowered Committee of the State Finance Ministers collectively hold another 24.5%, the remaining 51% vests with other Government financial institutions. This company will work towards providing a proficient GST Eco-System. It will encourage and collaborate with GST Suvidha Providers to roll out GST applications for providing simplified services to the stakeholders. It is also entrusted to carry out research in order to conclude better and best practices and to indulge in staff training and also consultancy to the Tax Authorities and other stakeholders. Another very important feature of the GSTN is to develop Tax Payer Profiling Utility which is a very important aspect in ensuring efficient administration and achieve the GST goals. GST Council This is the most important aspect of the Goods and Services Tax, in ways bigger than the GST bill too, as the entire structure of GST is contingent on this foundation. It is an apex body headed by the Union Finance Minister Mr. Arun Jaitley with the State- nominated ministers and the Union Minister of State for Finance( In charge of Revenue) as members. MAJOR BENEFITS TO THE ECONOMY AS A WHOLE The present scenario of differing tax rates in different states obstructs cooperative federalism. GST will bring uniformity and also deplete the cascading consequence of these taxes by giving input tax credit, having a comprehensive tax inclusion with minimum exceptions which will in turn help the Industry to benefit from the proposed common procedures and claim credit for the tax paid. GST is expected to increase the mobilization of resources available for property alleviation and development of the country as pointed out by the Prime Minister, Narendra Modi.This will take place in two ways: (a) directly the resources available to the poorer states will increase substantially; (b) indirectly as the tax base becomes more buoyant.The common base and common rates across goods and services and very similar rates across Centre and States will result in effective administration and increase compliance while also ensuring the better management of taxes collected in the State.Also, there is a provision to maintain the requisite

279 fiscal autonomy to the States with the power to levy additional excise taxes on certain "sin" goods like, tobacco, alcohol, etc. The complicated tax-levy system categorized by distortions between States and Cente which divides the country into separate economic zones with the help of GST will become one common national market. This impedes the Make in India process which will get a boost through GST as it is making tax compliance easier and removing ambiguity and at the same time as GST will be applied on imports, domestic manufacturing would be encouraged.Tax Governance will get a positive boost through this regime, mainly, through the feature of input tax credit. To claim input tax credit, each dealer has an incentive to request documentation from the dealer behind him in the tax chain which will ensure tax compliance. Also this would further require producers to buy materials from registered dealers and therefore will bring in more and more vendors in the taxation net.Furthermore, the dual monitoring structure of the GST by both Centre and State will make tax evasion more prone to detection. There will be reduction in prices of goods as taxes would now be exempted from the production cost and at the same time it will put better goods and services within the reach of a larger number of the populace and as such increase the living standards of the country.The successful implementation of GST would give a strong signal to the foreign investors about India's increased creditworthiness, lesser compliance and procedural costs in the taxation sphere and remove the complexities faced by the foreign investors who were reluctant to invest in consonance with the existence of virtual economic zones throughout the country. EASSY NO. 2 - EFFECT OF NPA ON BANKING SECTOR A well organized and efficient banking system is a pre-requisite for economic growth. Banks play an important role in the functioning of organized money market. in order to meet the banking needs of various sections of the society, a large network of bank branches has been established. There are four type of banking institutions. (1) Commercial Banks (2) Regional Rural Banks (3) Co-operative Banks (4) Development Banks (Term lending institutions). The principal enactment of which governs the functioning of various banks are as under:- (i) Banking Regulation Act 1949 (ii) Banking Companies (Acquisition and Transfer of Undertaking) Act, 1970 (iii) Banking Companies (Acquisition and Transfer of Undertaking) Act, 1980 (iv) State Bank of India Act, 1955 (v) Act, 1976 (vi) Companies Act, 1956 (vii) Co- operative Societies Act, 1912 or the relevant state Co-operative societies Act Besides the above enactment the provisions of Reserve Bank of India Act, 1934 also effect the functioning of banks. The Act gives wide powers to Reserve Bank of India to give directions to banks, such directions also have considerable effect on the functioning of banks. Classification of Assets:- The assets may be classified in two types one is Performing asset other is Non- Performing Asset (NPA) W.e.f. 31st march 2004 NPA is a loan or an advance where, 1- Interest and/ or Installment of principal remain over due for a period of more than 90 days in respect of term loan. 2- The account remain out o f order for a period of more than 90 days in respect of an over draft/ cash credit. 3-The bill r emains over due for a period of more than 90 days in the case of bills purchased and discounted. 4- Interest and/ or Installment of principal remain over due for two harvest seasons but for a period not exceeding 2 years, in case of an advance granted for agricultural purpose and in respect of advances granted for 280 agricultural purpose w.e.f. 30th September 2004, a loan granted for short duration crops will be treated as NPA, if the installment of principal or interest thereon remains over due for two crops season and loan granted for long duration crops will be treated as NPA, if the installment of principal and interest thereon remain overdue for one crop seasons, and 5- Any amount to be received remains overdue for a period of more than 90 days in respect of other account. Reserve Bank of India has laid down norms for classification of assets and provisioning norms for NPA, however certain exceptions to these norms are discussed below:- Temporary deficiencies e.g. non availability of current drawing power due to non-receipt of latest stock statement, temporary delay in renewal of limit on due date etc. Natural calamities, where in the wake of natural calamities short term agricultural loans are converted into long term or there is rescheduling of repayment period or fresh short term loans are sanctioned, the term loans as well as fresh short term loan may be treated as current dues and need not to be classified as NPA. Facilities Backed by Central Government Guarantee:- credit facilities backed by guarantee of the Central Government though overdue should be treated as NPA only when government repudiates its guarantee when invoked (this exception is only for the purpose of asset classification and provisioning and not for the purpose of recognition of income.) The Reserve Bank of India has issued guidelines to be followed by all scheduled commercial banks excluding regional rural banks for income recognition, asset classification provisioning and other related matters. Conceptually speaking a credit facility become NPA when it ceases to generate income for bank. The guidelines require that income should be recognized only on realization irrespective of the system of account followed by the bank. The guidelines further provide that if interest income from asset in respect of a borrower become subject to non-accrual fees, commission, and similar income with respect to the same borrower that have been accrued ceases to accrue in the current period should be reversed or provided for with respect for past period, if uncollected where interest is partly realized on any non-performing asset, such interest can be taken to the profit & loss account towards interest are not out of fresh/ additional credit facilities sanctioned to the borrower concerned. Advance secured against term deposits, national saving certificates eligible for surrender of Indira Vikas patra, Kisan Vikas Patra and LIP have been exempted from the above guidelines. Thus interest on such advances may be taken to income account or due date provided adequate margin is available in the respective account. Regulation of account by the year end :- The identification of NPA to be done on the basis of assets as on the Balance sheet date. If the account indicates inherent weakness on the basis of the data available, the account should be treated as NPA. The account where regular/ advance credit limit have not been renewed/ reviewed within 180 days from the due date/ date of adhoc sanction, the account should be treated as NPA. If any of the credit facilities granted to a borrower become non performing all the facilities granted to the borrower will have to be treated as NPA without having any regard to the performing status of other facilities. Classification of advances:- The guidelines require bank to classify their advances into four broad categories are as follows:- (i)Standard Asset A standard asset is one which does not disclose any problems and which does not carry more than normal risk attached to the business. Such an asset is not a non-performing asset. (ii) Sub Standard Asset A sub standard asset is one which has been classified as NPA for a period not exceeding 12 months. (iii) Doubtful Asset A doubtful asset is one which has remained NPA for a period exceeding 12 months. (iv) Loss of Asset :-A loss of asset is one where loss has been identified by 1-The Bank 2- Internal or External auditor 3- Reserve Bank Inspection.

281 NPA in Indian context are the advances in which interest has not been appropriated by the party for more than 90 days. The account once classified as NPA reverses all the interest overdue on the account i.e interest income on such accounts become zero. Further the provisioning of such accounts increases i.e the reserve which bank has to keep to avoid Asset Liability mismatch due to this account. Further if account remains non standard after 1 year of becoming NPA then it moves into doubtful category where the provision amount is 40% of the amount due on date of NPA. After another year account has to be declared as loss asset with 100% provisioning. Once the account has 100% provision it may be written off from the books of the bank i.e bank will book the loss. In case of famous Kingfisher airlines ICICI and SBI had to make close to 3000 cr of provisions from their profits and ultimately write it off from the books.NPAs not only deprive bank of advancing and yielding interest from elsewhere but they also reduce the profit of the bank. 1. Usually banks follow mercantile system of accounting but when it comes to NPAs the sytem followed is cash system. 2. NPAs are required to create a provision at certain prescribed rate as per IRAC norms. Classification of the NPAs Banks are required to classify nonperforming assets further into three main categories (Sub-standard, doubtful and loss) based on the period for which the asset has remained non performing. This is as per transition of a loan from standard loan to loss asset as follows: If the borrower does not pay dues for 90 days after end of a quarter; the loan becomes an NPA and it is termed as "Special Mention Account". If this loan remains SMA for a period less than or equal to 12 months; it is termed as Sub- standard Asset. In this case, bank has to make provisioning as follows: 15% of outstanding amount in case of Secured loans 25% of outstanding amount in case of Unsecured loans. If sub-standard asset remains so for a period of 12 more months; it would be termed as "Doubtful asset". This remains so till end of 3rd year. In this case, the bank need to make provisioning as follows: Up to one year: 25% of outstanding amount in case of Secured loans; 100% of outstanding amount in case of Unsecured loans 1-3 years: 40% of outstanding amount in case of Secured loans; 100% of outstanding amount in case of Unsecured loans more than 3 years: 100% of outstanding amount in case of Secured loans; 100% of outstanding amount in case of Unsecured loans. If the loan is not repaid even after it remains sub-standard asset for more than 3 years, it may be identified as unrecoverable by internal / external audit and it would be called loss asset. An NPA can declared loss only if it has been identified to be so by internal or external auditors. So provisioning further reduces the profit of the bank. The most important implication of the NPA is that a bank can neither credit the income nor debit to loss, unless either recovered or identified as loss. If a borrower has multiple accounts, all accounts would be considered NPA if one account becomes NPA. Gross NPA and Net NPA The NPA may be Gross NPA or Net NPA. In simple words, Gross NPA is the amount which is outstanding in the books, regardless of any interest recorded and debited. However, Net NPA is Gross NPA less interest debited to borrowal account and not recovered or recognized as income. RBI has prescribed a formula for deciding the Gross NPA and Net NPA. 282 NPA and SARFAESI Act The Securitization and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act has provisions for the banks to take legal recourse to recover their dues. When a borrower makes any default in repayment and his account is classified as NPA; the secured creditor has to issue notice to the borrower giving him 60 days to pay his dues. If the dues are not paid, the bank can take possession of the assets and can also give it on lease or sell it; as per provisions of the SAFAESI Act. Reselling of NPAs If a bad loan remains NPA for at least two years, the bank can also resale the same to the Asset Reconstruction Companies such as Asset Reconstruction Company (India) (ARCIL). These sales are only on Cash Basis and the purchasing bank/ company would have to keep the accounts for at least 15 months before it sells to other bank. They purchase such loans on low amounts and try to recover as much as possible from the defaulters. Their revenue is difference between the purchased amount and recovered amount. Effects of NPA on banks: Banks profit will come down which they earn in the form of interest. Bank will become reluctant to lend thus affecting the borrowers. Affects the liquidity position of banks. Service to good customers may get affected Adverse effect on banks balance sheet. Etc. EASSY NO. 3 - CASHLESS SOCIETY

The drastic digitalization over the past few years has indeed affected almost every sphere of our lives. One of the most recent effects has been the move towards a cashless economy in India. Starting with the note ban in November 2016 due to the sudden withdrawal of the notes of Rs.500 and Rs.1000 denominations from the economy overnight, the Indian economy is going cashless. In other words, least paper transactions will be involved, substituted by more digital transactions with the help of internet banking, digital wallets, Point-of-Sale machines, credit and debit cards, etc. These are having multiple implications on the economy with the following advantages and disadvantages. ADVANTAGES: CASHLESS ECONOMY IS DEFINITELY A WISE MOVE, GIVEN THE FACT THAT IT PROVIDES THE FOLLOWING ADVANTAGES: 1. A cashless economy will allow less tension of tackling a wallet full of notes along with us, which is not at all safe in a world full of anti-socials. We can rather use our mobile as a one- stop solution for all kinds of transactions such as bill payments, fees payments, funds transfer, recharge, etc. 2. It will ensure a 'black-money free India' or rather the so-called 'parallel economy' where people bypass the banks to gather money in their closets at home without coming under the purview of tax will suffer a setback. 283 3. Crime rates have already started diminishing due to cash ban as most of the terrorist activities are funded with black money that has bore the brunt of this. In addition to this, other crimes such as burglary, extortion, bank robbery, etc. are also declining. 4 One of the biggest advantages is the increase in the span of the income tax. Due to least involvement of cash, transactions have to be done through banks where proper KYC verifications will be done prior to banking transactions and hence, it will be easier for the Government to monitor and mend the income tax evasion by the unscrupulous persons. This will, in turn, enhance the revenue received by the Government.Above all, the cashless economy will lead to the most convenient and secure economy for all. DISADVANTAGES:- APART FROM THE BRIGHTER SIDES OF THE CASHLESS ECONOMY, THERE ARE ALSO SOME DARKER SIDES ASSOCIATED WITH IT AS EXPLAINED BELOW: (1)The cashless economy will see a hike in personalthe hacking information of theover the internet such as credit and debit card numbers,ds andPINs, otherpasswor sensitive information due to an increase of digital short,transactions. cyber Incrimes will escalate like anything if proper internet security measurest taken. are no (2)The poor section of India who is in majoritycely covered and isunder scar conventional banking system will suffer a lot, as they nt areon solelycash dependefor their daily wages. (3)Sectors such as real estate, retail, restaurants,and othercement MSMEs, where huge cash transactions are involved are going rribly.to be affected te (4)Inadequate internet infiltration, low internetds, speelimited smartphone and broadband penetration, very less PoS machines are the rds roadblocksachieving towafull digitalization that is here the main substitute for cash transactions. (5)Funds will always be in control of the as thirdGovernment, party such banks, payment interfaces, etc. which lead to extreme uncertainty. EASSY NO. 4 - GOVERNMENT BUSINESS:NPS NEW RULE

He upper age limit for joining the Nationalystem (NPS), Pension which wasS 60 years earlier, has been raised to 65 years. "NPS is currently open for people between 18 and 60, and our Board has approved raising the age limit for joining to 65," PFRDA Chairman Hemant Contractor said at a conference in Delhi, news agency IANS reported. The measure announced by PFRDA will allow more people to come under the pension cover as currently only 15-16 per cent of employees in India are covered by pension, the pension regulator's chairman's said. Here are 5 things to know about NPS: 1)NPS is a defined contribution based pension atscheme providing aimed income in retirement years with market-based return term.over theUnder longNPS, there are two types of accounts: Tier I and Tier accountII. Whileis non-withdrawablethe Tier I till the age of 60 except in specific situations, theluntary Tier andII accountcan be is withdrawnvo anytime. 2)NPS account can be opened by Indian yearscitizens and aboveless 18than 65 years of age, after the latest change. Non-resident Indians (NRIs) can also open an NPS account. 284 However, the maturity tenure is not fixed in case of NPS; you can contribute to the NPS account till the age of 70. 3)The minimum contribution required for NPS perisRs. year.6,000 But tax benefit will be available only on Rs1.5 lakh under Section 80CCD(1) of the Income Tax Act, and an additional Rs.50,000 will be available under Section 80CCD(2) - a total tax benefit of up to Rs.2 lakh. 4)Premature withdrawal is also allowed in NPSrcumstances. in specificAfter ci10 years, subscribers become eligible for early, partialnder withdrawalspecific circumstanceu like children's higher education or marriage, purchaseconstruction of orhouse and treatment of critical illness (for self, spouse, childrenarents). Butor if youdependent want to exitp before retirement, you must use at least 80 per cent of the accumulated corpus to buy an annuity from a life insurance company including LIC. 5)In NPS you have the discretion in nvestdeciding your wheremoney. to Youi can choose from a mix of three funds - equity tiesfunds, fund government and fixedsecuri income instruments other than government securities.is A allowedsubscriber to invest up to 75 per cent in the equity funds. EASSY NO. 5 - DIGITAL BANKING IN INDIA AND ITS EFFECT A sound and effective banking system is nomy.the backboneThe economy of an of ecoa country can function smoothly and without manybanking hassles system if backingthe it is not only flexible but also capable of meetingges posedthe newby challenthe technology and other external as well as internal factors. oleThe ofimportance information and technologyr for achieving this benign objective cannot be undermined. urgent There need is foran not only technology up gradation but also its integration with ofthe functioninggeneral wayof banks to give them an edge in respect of services provided to r thehousekeeping, customers, optimizingbette the use of funds and building up of managementfor informationdecision making.system The technology has the potential to change methods ising,of marketing,designing, advertpricing and distributing financial products and services and cost savingsan electronic, in the self-serviceform of product- delivery channel. The technology holds turethe successkey to ofthe Indianfu Banks. Thus, "Electronic Banking" is the need of thebe hour,lost whichsight ofcannot except at the cost of elimination from the competition. The existenceonic banking of Electralso becomes inevitable due to the standards required to beernational matched level. at Thus,the intthe domestic as well as the international standards mandatesn of theElectronic adoptio banking at the earliest possible moment. In India, from the early I990's, electronicining in bankingpopularity is asga an important distribution channel to provide banking ectionservices. is Thisbeing dir taken by the batiks to differentiate their services to the consumersr loyalty. to Thegain strategiesthei adopted by the Indian banks to survive the increased competitionfocus of arethis thestudy. Technology is enabling banks to provide f theanytime-anywhere-banking. convenience o Banks are now reengineering the way incan whichbe reachedtheir servicesto their customers by bringing in flexibility in their nels"."distribution The earlierchan brick-and-monar branch is no longer sufficient; technology is now taking es banksor offices,to the 24 homhours a day, 365 285 days a year through ATMs, phone banking and PC banking. The financial supply chain is undergoing a fundamental strategic change. What is Non-Branch-Banking? Traditionally, consumers could do their banking only by coming to the bank branch. The brick-and-mortar building of the bank branch defined the periphery of service delivery of banking products. The trend of Non-Branch-Service Delivery in banking started with the growing popularity of electronic payment services. It started with Electronic Funds Transfers (EFT). Then credit cards came. ATMs and smart cards were next in the evolutionary history. Gradually, with the advance of computing technology, telephone banking and Computer Telephony Integration (CTI) became a powerful medium of delivering banking services. The latest product is Electronic banking, where the technology and other issues are still under evolution. These new technologies have broken the paradigm of branch banking. Customers, whether individual consumers or business corporate, are no longer required to go to the bank to do their business. It can be done from home, using the PC or the telephone, or at the shopping markets, using plastic money. Some banks have now also started door to door delivery of services. As a result, it is now possible to order cash or demand drafts to be delivered at home. Consumers wishing to open accounts with banks or to apply for durable loans can call up Direct Sales Associates (DSAs) of banks and their representatives will complete the necessary documentation at the customer's convenience, at his desired place und time. These are the elements of the new flexible financial supply chain. TECHNOLOGY USED IN E-BANKING The Electronic Fund Transfer (EFT): This facility offers you to make payments to account holders of other banks in an efficient and fast manner. As against the physical clearing, where the cheques are cleared on presentment of the physical instrument at the clearing house, in EFT the transactions are settled electronically. EFT also provides you with an opportunity to move your collections to an electronic platform, whereby you can instruct your Dealers to pay through EFT, thus reducing the time for realization of funds. At present the electronic fund transfer facility is available in two modes and you can avail either of the following modes to transfer your funds: National Electronic Fund Transfer (NEFT): This is the faster mode of fund transfer in which the funds are credited to the beneficiary's account on the same day. It is offered by computerized branches of certain banks. EFT: This is the normal electronic fund transfer facility offered by the banks. It is similar to NEFT in all respects with the exception of the transaction cycle time - an EFT transaction takes a minimum of 3 working days to be credited to the beneficiary's account whereas in NEFT, the amount is credited on the same day of the transaction. The end to end transaction can be done through our Corporate Electronic banking wherein the request can be submitted online, either as a single transaction or through a file uploads. The key features that are common to both EFT and NEFT are:EFT/NEFT clearing is conducted by Reserve Bank of India (RBI) and it takes place thrice a day during Monday to Friday and twice on Saturdays. 286 The payment instruction can be given through the Corporate Electronic banking. Alternatively the instructions can also be sent to the designated branches.Presently offered at more than 125 locations, which covers all the major cities of the country. Automated Teller Machines:The Automated Teller Machines are installed, now-a-days, at every nook and corner in most of the towns & cities. These are meant for balance enquiries, cash withdrawals and many other facilities depending upon the policies of the bank. This requires a valid Customer Id and password to log in and is therefore safe to be used. Despite of using ATM cards, Debit cards can also be used in the ATMs. Debit Cards:Debit Cards is another advanced technology of the electronic banking, now- a-days. These cards are the multi-purpose cards and can be used in ATMs for balance enquiry and cash withdrawal or can be used for easy shopping at various counters. Debit Cards ensure the automatic deduction of amount from the account just by scratching it on the machine. It makes it easier for the consumers to go for shopping with and even carrying cash with them. Credit Cards:Credit Cards, unlike debit cards, provide credit to the consumers. A credit card system is a type of retail transaction settlement and credit system, named after the small plastic card issued to users of the system. A credit card is different from a debit card in that it does not remove money from the user's account after every transaction. In the case of credit cards, the issuer lends money to the consumer (or the user). It is also different from a charge card (though this name is sometimes used by the public to describe credit cards), which requires the balance to be paid in full each month. In contrast, a credit card allows the consumer to 'revolve' their balance, at the cost of having interest charged. Most credit cards are the same shape and size, as specified by the ISO 7810 standard. Charge Cards:A charge card is a means of obtaining a very short term (usually around 1 month) loan for a purchase. It is similar to a credit card, except that the contract with the card issuer requires that the cardholder must each month pay charges made to it in full -- there is no "minimum payment" other than the full balance. Since there is no loan, there is no official interest. A partial payment (or no payment) results in a severe late fee (as much as 5% of the balance) and the possible restriction of future transactions or even cancellation of the card. Smart Cards:A card that is used for storing and retrieving personal information, normally the size of a credit card and contains contains electronic memory and possibly an embedded integrated circuit. The card can be used to do many tasks:Will verify the carrier of that card in order to access systems. Storing a patient's medical records .Storing digital cashTo use a smart card, either to pull information from it or add data to it, you need a smart card reader, a small device into which you insert the smart card. 1. Payment and Settlement Systems and Information Technology:The development of payment and settlement systems conforming to the best international standards has been a key objective of the Reserve Bank. A milestone was crossed during 2003-04 with the commencement of the Real Time Gross Settlement (RTGS) as a facility available for quick, safe and secure electronic mode of funds transfer. Preparation of the draft legislation relating to payment and settlement systems was another important development. The legislation aims at providing a sound legal basis to various payment and settlement systems operating in India and empowers the Reserve Bank to regulate and supervise such systems. It profiles the significant expansion of activity in the payment systems in India and the key drivers - retail payments and the rising popularity of 287 card-based transactions, large value payments propelled by rising turnover in the inter-bank clearing, Negotiated Dealing System (NDS) and foreign exchange clearing segments. Noteworthy landmarks in the evolution of payment systems highlighted in this Section are the implementation of Real Time Gross Settlement (RTGS) system, the Special Electronic Funds Transfer (SEFT) system and the foundation being laid for the constitution of a Board for Payment and Settlement Systems as an apex regulatory authority. Reviewing developments in the settlement systems in India in 2003-04, the Section highlights the continuing preponderance of paper-based (cheque) clearing and the preparatory steps being taken to introduce cheque truncation to improve the speed and efficiency of paper-based settlement systems. The implementation of Online Tax Accounting System (OLTAS) to IT-enable tax payment as well as tax administration is brought out in this Section along with developments relating to the Indian Financial Network (INFINET) and Structured Financial Messaging Solution (SFMS). The role of central counter parties (CCPs) in minimizing settlement risks is underscored. The Section concludes with a review of the growing role of information technology (IT) within the Reserve Bank and the special emphasis being laid on information security and disaster recovery management. ADVANTAGES OF THE TECHNOLOGY The benefits and advantages of information technology for the smooth and efficient functioning of the banking business cannot be disregarded and sidelined. Its proper and methodical use can bring the following advantages: An electronic delivery system brings an integrated trade services and cash management system to your desktop. This system delivers continuously updated information on your trade and cash account transactions. (1)Information can be retrieved by one office,offices multipleor from a regional office monitoring your group's receivables. (2)Export LCs issued in your favour, receiptlls ofand importnotification bi of discrepant documents, status of your import and exportand debitbills, advices,credit and copies of schedules and tracers are electronically transmittedr own tosystems you for updating or further analysis. (3)Letters of credit initiation and amendmentsy handledare easil as well as initiating direct collection letters and applications for export bills. (4)Instructions are easily prepared with customizedtes, andtempla databases that allow you to create, store and insert frequently used ndent clauses, addresses correspo and international commercial terms. (5)To complete your trade settlements, local andder paymentscross-bor can be executed through the system. (6)All transactions are handled with a hostnally of approvedinternatio security measures and transactions are processed efficiently, with minimalintervention.it manual brings trade services to your desktop, with solutions for youthe toefficiency maximize of your trade activities.It ensures a Sound Payment Systemdisruption without in anythe flow of money supply in the economy.The payments in Indialargely arecash based although there are non-cash based payments as well. The various ic formsbased of payment,electron such as credit cards, AutomatedMachines Teller (ATMs), Debit Cards etc, are emerging at an 288 incredible speed. Many banks have made initiatives aimed at electronic modes of funds movement. The information technology revolution has significantly benefited the financial system. In particular, there are four key areas in which the financial system has experienced the benefits of the technology revolution:(1)Product development (2)Market infrastructure(3)Risk control and(4)Markets reach. It ensures effective Regulation and Supervision. The technology has brought alterations to decades old attitude and practices, in a more effective, economical and competitive manner. It also ensures Monetary and Financial Stability. One of the critical activities undertaken by Central bank to ensure monetary and financial stability is to provide the banking sector with finality of settlement. The payment and settlement systems are the conduits through which monetary policy measures are transmitted to the financial and then the real economy. The information technology revolution has given rise to an extraordinary increase in financial activity across the globe. The progress of technology and the development of worldwide networks have significantly reduced the cost of global funds transfer. CHALLENGES OF THE TECHNOLOGY The information technology in itself is not a panacea and it has to be effectively utilized. The concept of Electronic banking cannot work unless and until we have a centralized body or institution, which can formulate guidelines, regulate, and monitor effectively the functioning of Electronic banking. The most important requirement for the successful working of Electronic banking is the adoption of the best security methods. This presupposes the existence of a uniform and the best available technological devices and methods to protect electronic banking transactions. In order for computerization to take care of the emerging needs, the recommendations of the Committee on Technology Up gradation in the Banking Sector (1999) may be considered. These are: (1)Need for standardization of hardware, operatings, systemsystem software, application software to facilitate interconnectivity of systems sacross and brancheneed for high levels of security (2)Communication and networking - use of networks facilitatewhich wouldcentralized databases and distributed processing (3)Need for a technology plan with periodicalion up gradat (4)Need for business process re-engineering (5)Need to address the issue of human relationsterized in environmenta compu (6)Need for sharing of technology experiences (7)Need of Payment systems which use informationtools. technology The Reserve Bank of India has played a lead role in this- spherewith theof introductionactivity of cheque clearing using the MICR (Magnetic Ink Characteron) technology Recogniti in the late eighties. (8)Need for standardization - across hardware, systems, operating system software, application software to facilitate inter-connectivityms ofacross syste branches. (9)Need for high levels of security - in which an environment requires high levels of confidentiality, security is an important requirement. 289 (10) Once both the above are achieved, the next logical approach would be towards communication and networking - use of networks which would facilitate centralized databases and distributed processing. Exploitation of computer networks by banks would result in savings in cost and increase in efficiency. (11)Need for a technology plan which has to bely periodicalmonitored and also upgraded consequent upon changes in technology itself. (12)Need for business process re-engineering with the large scale of usagecomputers - the objective is not to merely mechanize activities esult but into holistic r benefits of computerization for both the customer and the staffnches. at bra (13)Need to address the issue of Human Relations uterizedin a comp environment especially from the point of Human Resources Development.Sharingtechnology of experiences and expertise so as to reap the benefits of technologyntation impleme across a wider community. REGULATORY ANDSUPERVISORY ISSUES The banks operating in real space are regulated rvisedand supeby the RBI on regular basis. This regulation and supervision is requiredextended to be to Electronic banking as well. Thus, the RBI has issued the following guidelinesegard:- in this r Only such banks which are licensed and supervised d inhave India a anphysical presence in India will be permitted to offer Electronic oductsbanking to prresidents of India. Thus, both banks and virtual banks incorporated outside the ndcountry having a no physical presence in India will not, for the present, be permittedlectronic to offer banking E services to Indian residents. The products should be restricted to account holdersnd shouldonly a not be offered in other jurisdictions. The services should only include local currency products. The 'in-out' scenario where customers in cross borderctions jurisdi are offered banking services by Indian banks (or branches of foreign banksa) and thein 'out-in'Indi scenario where Indian residents are offered banking services by banks operating in cross-border jurisdictions are generally not permitted and this approach will apply to Internet banking also. The existing exceptions for limited purposes under FEMA i.e. where resident Indians have been permitted to continue to maintain their accounts with overseas banks etc. will, however, are permitted. Overseas branches of Indian banks will be permitted to offer Electronic banking services to their overseas customers subject to their satisfying, in addition to the host supervisor, the home supervisor. Given the regulatory approach as above, banks are advised to follow the following instructions:- (1)All banks, who propose to offer transactionalhe servicesInternet, onshould t obtain prior approval from RBI. Bank's application for suchuld permissionindicate itssho business plan, analysis of cost and benefit, operationalnts likearrangeme technology adopted, business partners, third party service providers andand controlsystems procedures the bank proposes to adopt for managing risks. lsoThe submitbank ashould security a policy

290 covering recommendations made in this circular and a certificate from an independent auditor that the minimum requirements prescribed have been met. After the initial approval the banks will be obliged to inform RBI any material changes in the services / products offered by them. (2)Banks will report to RBI every breach rityor failuresystems of andsecu procedure and the latter, at its discretion, may decide to commissionaudit / inspectionspecial of such banks. (3)The guidelines issued by RBI on 'Risks Computersand Controls and inTelecommunications' vide circular DBS.CO.ITC.BC. 10/ 31.09.001/ed 97-984th Februarydat 1998 will equally apply to Internet banking. The RBI as ersupervisor the entire will riskscov associated with electronic banking as a part of its regularnks. inspections of ba (4)Banks should develop outsourcing guidelines torisks manage arising out of third party service providers, such as, disruption in service,rvices defectiveand personnel se of service providers gaining intimate knowledge of banks' isutilizingsystems theand same,m etc., effectively. (5)With the increasing popularity of e-commerce,ecome it necessaryhas b to set up 'Inter- bank Payment Gateways' for settlement of suche transactions.protocol for Thtransactions between the customer, the bank and theamework portal forand settingthe fr up of payment gateways as recommended by the Group should be adopted. (6)Only institutions who are members of the g chequesystem clearinin the country will be permitted to participate in Inter-bank payments for gatewayInternet payment. Each gateway must nominate a bank as the clearing ransactions.bank to settlePayments all effectedt using credit cards, payments arising out of crossmerce bordertransactions e-com and all intra-bank payments (i.e., transactions involvingne bank) only should o be excluded for settlement through an inter-bank payment gateway.Inter-bank payment gateways must have capabilities for both net and gross settlement. All settlement should be intra-day and as far as possible, in real time. Connectivity between the gateway and the computer system of the member bank should be achieved using a leased line network (not through Internet) with appropriate data encryption standard. All transactions must be authenticated. Once, the regulatory framework is in place, the transactions should be digitally certified by any licensed certifying agency. SSL / 128 bit encryption must be used as minimum level of security. Reserve Bank may get the security of the entire infrastructure both at the payment gateway's end and the participating institutions' end certified prior to making the facility available for customers use. Bilateral contracts between the payee and payee's bank, the participating banks and service provider and the banks themselves will form the legal basis for such transactions. The rights and obligations of each party must be clearly defined and should be valid in a court of law. (7)Banks must make mandatory disclosures of risks,es responsibilitiand liabilities of the customers in doing business through Internetsclosure through template. a di The banks should also provide their latest published ts financialover theresul net. (8)Hyperlinks from banks' websites often raise thetation issue risk. of Suchrepu links should not mislead the customers into believing that anybanks particular sponsor product or any business unrelated to banking. Hyperlinks from banks'should websitesbe confined to only those portals with which they have ementa paymentor sites arrang of their subsidiaries 291 or principals. Hyperlinks to banks' websites from other portals are normally meant for passing on information relating to purchases made by banks' customers in the portal. Banks must follow the minimum recommended security precautions while dealing with request received from other websites, relating to customers' purchases. Thus, the guidelines issued by the RBI have taken care of the challenges to be faced by the Electronic banking. The Reserve Bank of India has directed that all banks offering Electronic banking services, with immediate effect, should adopt the Group's recommendations. Even though the recommendations have been made in the context of Internet banking, these are applicable, in general, to all forms of electronic banking and banks offering any form of electronic banking should adopt the same to the extent relevant. Further, all banks offering Electronic banking are advised to make a review of their systems in the light of these guidelines and report to Reserve Bank the types of services offered, extent of their compliance with the recommendations, deviations and their proposal indicating a time frame for compliance. The first such report must reach the RBI within one month from 14-06-2001. The banks not offering any kind of I-banking may submit a 'nil' report. The banks who are already offering any kind of transactional service are advised to report, in addition to those mentioned in paragraph above, their business models with projections of cost / benefits etc. and seek RBI's post-facto approval. LEGAL ISSUES - IT ACT, 2000 The Internet banking cannot operate properly unless it is in conformity with the Information Technology Act. 2000 (hereinafter referred to as Act). A holistic approach should be adopted, the purpose of which should be to bring uniformity and harmony between the provisions of the Act on the one hand and the guidelines issued by the RBI on the other. It must be appreciated that in case of conflict between the provisions of the Act and the guidelines, the former would prevail. The following provisions of the Act have a direct bearing on the functioning of Internet banking in India: (1)The authentication of electronic records for s theof purposeInternet banking should be in accordance with the provisions of the Act. (2)The electronic records duly maintained for s the of purposeInternet banking would be recognized as legally valid and admissible. (3)The digital signature affixed in a properld mannersatisfy thewou requirement of signing of a document for the purposes of Internet banking. (4)Any kind of paper work, which is required theto governmentbe filed inoffices or its agencies, would be deemed to be dulyin filedthe ifprescribed it is filedelectronic form. Thus the paper formalities can be effectivelyh electronicsubstituted filingswit for Internet banking purposes. (5)The banking business requirescertain documents or recordsbe retainedto for a fixed period. In Internet banking such documents eor retainedrecords incan an b electronic form. (6)The rules, regulations, order, bye-law,notification or any other matter pertaining to Internet banking can be published in the Officialor Electronic Gazette Gazette, as the case may be. 292 (7)The Internet banking presupposes the existencebution ofand attricertainty. If any electronic record is sent by the originator himself, r by by his an agent, information o system programmed by or on behalf of the teoriginator automatically, to operathen the electronic shall be attributed to the originator. (8)The requirement of acknowledgement of documentsthe sentpurposes for of Internet banking is adequately safeguarded by the Act. (9)The Internet banking may require to determinetime andthe place of dispatch and receipt of electronic records. This problem can be easilyplying solvedthe provisionsby ap of the Act. (10)The Internet banking would require the securedronic elect records for its proper working. Where any security procedure has been applied ctronicto an recordele at a specific point of time, then such record shall be deemed to belectronic a secure record e from such point of time to the time of verification. (11)A digital signature meeting the specified requirements would be deemed to be a secured digital signature for carrying out Internet bankingnsactions. tra (12)The Central Government has the power to prescribehe security t procedures to give effect to the provisions of the Act, having regard to rcialthe circumstancescomme prevailing at the time when the procedure was used. Thus, theovernment Central Gcan specify safety measures and security procedures for Internet banking the under provisions of the Act. (13)The Controller of Certifying Authorities (CCA) can issues licenses to the Certification Authority under the IT Act, 2000. The Certifying Authority is assisted by the Registration Authority, which is created at the level of the organizations subscribing to the services of the Certifying Authority .The Reserve Bank would function as a Registration Authority (RA) for the proper functioning of Internet banking. Thus, the information Technology Act, 2000 has laid down the basic legal framework conducive to the Internet banking in India. In case of any doubt or legal problem, the provisions of the Act can be safely relied upon. It must be noted that the object of the Act is to facilitate e- commerce and e-governance, which are essential for the functioning of Internet banking in India. There may be challenges of Internet banking which cannot be tackled appropriately with the existing legal framework. To meet such challenge appropriate amendments can be made either to the Act itself or a separate new law dealing specifically with the Internet banking can be enacted. EASSY NO. 6 - HOUSEING SECTOR PORTFOLIO IN INDIA Paradoxically, at a time when the real estate sector is believed to be showing signs of recovery, growth in home loans by scheduled commercial banks is steadily declining. Reserve Bank of India's data shows that fiscal year-to-date (July 2017) growth was at an appalling low of 0.4% compared to 4.7% in the same period a year ago. Monthly data over the last four years from the Centre for Monitoring Indian Economy shows a declining trend in the growth rate since September. July's 10.5% year-on-year growth is the lowest since August 2012. Demonetisation and lack of clarity in the implementation of the Real Estate (Regulation and Development) Act brought new launches and sales of existing projects in the residential arena to a standstill for a few months, lowering demand for loans. 293 Meanwhile, any offtake of loans in the affordable housing segment would not stack up to boost growth as such loans are of lower ticket size (below Rs20 lakh). Some analysts reckon that a slowdown in the job market, with information technology and financial services sectors seeing uncertainty, has also led to lower demand for big-ticket loans. That said, the mid-sized non-banking financial companies have posted aggressive growth in the last 12-18 months, albeit on a low base. Meanwhile, large housing finance institutions like Housing Development Finance Corp. Ltd and LIC Housing Finance Ltd are still optimistic on retail lending. Forecasts point to 20%-plus growth rate in the next two years for these large housing finance companies that gobble almost half the share of outstanding home loans. Stiff competition has pushed banks to lower retail lending rates. According to Kotak Institutional Equities Research, "This segment will remain the largest product offering for banks and will grow at 15-17% compounded annual growth rate between FY2016 and FY2020. Contribution from this portfolio may decline to 49% from 52% at present." EASSY NO. 7 - BANKING SYSTEM IN RURAL INDIA Indian Banking system had played an important role in the economic growth of India since 18th century. RBI is the main authority of public sector banks, private banks, financial and non financial institutions. Banking system is classified into scheduled bank and non-scheduled bank. BANKS: FUNCTIONING FOR THE DEVELOPMENT OF RURAL AREAS The area of operation of a majority of the RRBs is limited to a notified area comprising a few Districts in a state. SBI has 30 Regional Rural Banks in India known as RRBs. The rural banks of SBI are spread in 13 states extending from Kashmir to Karnataka and Himachal Pradesh to North East. Apart from SBI, THERE ARE FEW BANKS WHICH FUNCTIONS FOR THE DEVELOPMENT OF THE RURAL AREAS IN INDIA. Few of them are follows Haryana State Cooperative Apex Bank Limited , Sindhanur Urban Co-operative Bank & , Syndicate bank. CO-OPERATIVE BANKS AND RURAL CREDIT: The co-operative bank has a history of almost 100 years. The co-operative banks are an important constituent of the Indian financial system, judging by the role assigned to them, the expectations they are supposed to fulfill, their numbers, and the numbers of offices they operate. Their role in rural financing continues to be a important even today, and their business in the urban areas also has increased phenomenally in recent years mainly due to the sharp increase in the number of primary co-operative societies Act. The RBI also regulates the cooperative bank. They are governed by the banking regulations act 1949 and banking laws(co-operative societies)Act,1965. Co-operative banks in India financing rural areas. REGIONAL RURAL BANKS AND RURAL CREDIT The Narasimham committee on rural credit recommended the establishment of Regional Rural Banks (RRBS) on the ground that they would be much better suited than the commercial banks or co-operative banks in meeting the needs of rural areas. Accepting the recommendations of the Narasimham committee, the committee, the government passed the Regional Rural Banks

294 Act, 1976. The main objectives of RRBS is to provide credit and other facilities particularly to the small and marginal farmers, agricultural laborers, artisians and small Entrepreneurs and develop agriculture , trade, commerce, industry and other productive activities in the rural areas The progress of RRBs in the initial stage was quite rapid. For instance, the sixty Five year plan (1980-85) had envisaged the setting up of 17 RRBs covering 270 districts by the end of March 1985. The target was exceeded. There are now 196 RRBs in 23 states of the country with 14,200 branches. Structure of regional bank: The establishment of the Regional Rural Bank(RRB) was initiated in 1975 under the provisions of the ordinance promulgated on 26.9.1975 and thereafter section 3(1) of theRRB Act,1976.The issued capital of RRBs is shared by central Government, sponsor bank and the state government in the proportion of 50%,35% and 15% respectively. RRBs established with the explicit the objective of: Bridging the credit gap in rural areas Check the outflow of rural deposits to urban areas Reduces regional imbalances and increases rural employment generation. ROLE OF RBI IN RURAL CREDIT Since it was set up in 1934,RBI has been taking keen interest in expanding credit to the rural; sector. After NABARD was set up as the apex bank for agriculture and rural development, RBI has been taking a series of steps for providing timely and adequate credit through NABARD.Scheduled commercial banks excluding foreign banks have been forced to supplement NABARDs effort-through the stipulation that 40percent of net bank credit should go to the priority sector, out of which at least 18 percent of net bank credit should flow to agriculture. Besides, it is mandatory that any shortfall in fulfilling the 40 percent target or the 18 percent sub- target would have to go to the corpus Rural Infrastructure Development Fund(RIDF). RBI has also taken steps in recent years to strengthen institutional mechanisms such as recapitalization of Regional Rural Banks (RRBs) and setting up of local area banks(LABs) Micro-Finance: Micro- finance is a novel approach to "banking with poor" as they attempt to combine lower transaction costs and high degree of repayments. The major thrust of these micro-finance initiatives is through the setting up of Self Help Groups (SHGs), Non-governmental organizations (NGOs), Credit Unions etc. Kisan (Farmer's) Credit Card Another notable development in recent years is the introduction of Kisan credit cards(KCC) in 1998-99. The Purpose of the Kisan Credit Cards(KCC) scheme is to facilities short term Credit farmers. The scheme has gained popularity and its implementation has been taken up by 27 commercial banks, RRBs and central co-operative banks. OBJECTIVES (1)To analyze the opportunities & Challengesbanking of Ruralof India (2)To overview the role of RBI in maintainingy obligations statutor of rural banksin India ROLE OF BANKING SECTORIN RURAL INDIA: In this current scenario there are many ruralthe areaspeople wheredoes not know about the schemes launched by the government ofsector India. is Bankingthe best deliver channel to make the awareness of schemes to the educateeople and inuneducated the rural p area. In rural area 41% of the people having normalnt, whosaving does accou not even know the technology developed in the banking sector le throughbanking. mobiATM, credit card loan facilities, net banking etc. only 20% ofdia thehave peoplethe knowledgein In about the technology development in banks. The greatest impact ankingmade sectorby the in b rural India is as 295 follows: 1. Wealth to farmers. 2. Wealth to education system. 3. Wealth to business people. 4. Retail banking. WEALTH TO FARMERS: Bank announces various schemes to farmers to develop their financial status and economic growth of India in rural areas. Bank provides the loan amount with low interest to develop the agricultural officers to guide the farmers regarding loan facilities and scheme provided by the bank. WEALTH TO EDUCATION Educational loan provided by the bank make the fantastic impact on low level and middle level people?s children educations, by this loan rural area people can give the good educations level to their children. Education is one of the main developments of the rural area made by the banking sector WEALTH TO THE BUSINESS Mundra bank is one of the crucial steps taken towards the development in the banking sector. Mundra bank is specially devoted for the micro units/small level people. PRADHAN MANTRI MUNDRA YOJANA scheme is used to develop all micro units? business development. The schemes provided by Mundra bank are 1. Shishu covers loan amount upto 50000. 2. Kishor covers loan amount upto 50000-5lac. 3. Tarun covers loan amount upto 5lac-10lac. Mundra bank makes the milestone to the small level enterprises to enlarge their business activities. Money, everybody knows, makes the Margo. The banking industry is therefore, the real backbone of any country because it controls the entire economy. It was some twenty years after the attainment of independence in this country that the national leaders thought of involving the banks in a big way in the development plants of the country. Rural indebtedness had taken deep roots in the country. It constituted a serious economic, social and political problem. Banks came to the rescues of the rural population as a "messiah? and gave them a new sense of dignity. The picture of rural India has changed in a big way during the last two decades. There no scheme or developmentproject in which banks has not been directly involved. Be it IRDP, RLEGP, TRYSEM, SEP UP or POP, bank have always been in the forefront. Banks, it can be claimed, have achieved almost all the targets for priority sector advances fixed for them in the last few years. Banks are not only giving loans for purchase of tractor?s seeds or for digging of wells, but also becoming active participants in bringing new technology to the farmers and in educating them. ROLE OF RBI The statutory powers regarding the maintenance of statutory cash reserve ratio (CRR), statutory liquidity ratio (SLR), branch licensing are still vested with the RBI. The function regarding the scheduling of RRBs was also watching the obligations under sections42 of the RBI act remains with RBI. It is empowered to call for returns from RRBs as laid-down in the banking regulations act. It can give directions to the RRBs under the provisions of the B.R act, on rates of interest to be charged on loans and advances, on rates of interest payable on deposits and on regulations of advances. The RRBs act, 1976, as it exists today, has also empowered the RBI in the following matters. The head office of an RRB is notified by the central government after consultation with the RBI and the sponsor bank. The authorized and paid-up capital of an RRB can be increased or reduced by the central government in consultation with the reserve bank, 296 the concerned state government and the sponsor bank. The central government is empowered to give directions to the RRB is regard to the matters of policy involving public interest in consultation with the RBI. The central government may, after consultation with RBI and sponsor bank, by notification in the official gazette, make rules for carrying out the provisions of the RRBs act. RURAL INDIA-BANKING OPPORTUNITIES: 1. Farm mechanization: agricultural inflation has been consistently increasing due to demand supply gap and there is an imminent need to improve productivity by extensive use of farm mechanization. This invites major investments and it is an opportunity for banks to consider financing high tech agriculture production like agricultural biotechnology and farm mechanization besides continuing the traditional lending like production loans. 2. Agro based industries: The consumption boom is likely to lead to higher demand food products viz., milk, meat, eggs, fruits, vegetables, pulses etc , which warrants supply augmentation. This can be achieved through expanding farm production activities coupled with encouraging entrepreneurs. To set up agro based industries. Next generation belongs to the millions of young entrepreneurs to set up agro based industries. Next generation belongs to industries in rural areas will be beneficial to the owners as well as farmers since it addresses many logistic issues. Further, these industries usher employment opportunities in rural areas and supplement the income of the rural households. 3. Ware housing:India is the world?s largest producer of fruit and vegetables but it has been estimated the inadequate post-harvest storage and transportation cause losses of around 30- 40 % of the produce every year. Constructions of rural go downs, cold storage and setting up of agro process units not only helps the farmers to income besides providing employment opportunities to many in rural areas. This invites huge investment and the entrepreneurs look at banks for required financial support and guidance. 4. Retail banking:There is a spurt in middle class segment and it is expected to grow at accelerated pace in the ensuing years with distinct features viz., educated, employable and bankable. The declining dependency ratio and increased non-farm income source are the triggers for the increased flow of saving to the banking system and a demand for retail banking services. The demand for housing in rural area is on the rise over the years. Excepting weaker section housing, majority rural housing is being self-financed. There are ample opportunities for the banks to tap this segment. However, affordable housing is need of thehour; this would require a great deal of technological and financial innovation. 5. Educational loans: The increased literacy rate(from 12% in 1951 to 69% in 2011) among rural masses is a positive factor. The recent government initiative i.e. Waiver of entire interest on education loan during the study period to the students whose parental income is below 4.5lakes per annum, has made the education loan scheme more attractive and enabled the banks to improve retail lending. Further, it paves the way to strengthen the bondage with gen-Y, a potential business segment for banks. MOBILE BANKING Till recent years, mobile/cell phones used to be a status symbol or lifestyle product, and now it has become a necessity and inseparable with day-to-day life of the individual irrespective of age, education and financial background. India accounts for about 1/4th of world?s mobile market with 965 million and making inroads to remote areas. The share of rural subscribers is around 35% speaks growing potential of this segment. The reach of the mobile to the remote areas and its usage by the common man has become order of the day. The swift growth in 297 number of mobile users and wide coverage of mobile phone networks has made this channel an important platform for extending banking services to customers. Mobile banking runs on Internet Mobile Payment services (IMPS) mode enables the bank customers to have access to their bank accounts and carryout banking transactions including funds transfers across the banks using mobile phones independent of branch/businesscorrespondents. M-wallet is the further extension of mobile banking and it acts like a pre-paid account operated through a mobile phone which can be used for small purchases, remittances, bill payments and cash withdrawals. Telecom players are playing significant role in taking this concept forward with strategic tie-ups with banks as service provider as well as business correspondents. As per the recent study, the cost-effective is one of the major advantages of the mobile banking, as per the mobile based transaction cost is about 2% of branch banking,10% of ATM and 50% of the internet banking. T-Banking: Today, we rarely come across a house television. It has become one of the cost- effective modes to disseminate information and to provide entertainment to the public. Banks may use of the existing cable network to extend banking services to vast segment using this mode as non-branch service delivery channel. However, this model yet to take a shape for pilot implementation. CHALLENGES 1) Technology-Though, Mobile Banking is most cost effective compared to other channels to reach unbanked areas, all three stakeholders viz. the Telecom Operators, Banks and Merchants should work in tandem with suitable business model on robust technology platform to achieve the desired results 2) Human resources- The presence of full-fledged Brick and mortar branches, newly introduced ultra smallBranches and business correspondents (BCs) are going to stay in rural India. However, the said delivery channels need to be handled by the staff absorbed with positive attitude. The present recruitment policies of the banks signify the fact that majority of staff absorbed are formed urban background and they are not keen to serve in rural areas, causing a hindrance for smooth banking operations in rural areas. At this same time the banking industry is in need of another 1.50lakes additional man power to serve the unbanked areas which is a major challenge. Ironically, there is large no of rural population with average academic background is eagerly waiting for employment opportunities. Similarly, personally handling BCs need to be trained further enable them to help the customers in understanding the financial products and to take informed decisions. Achieving full scale financial inclusion, BCs also need to be adequately trained both on technology platform and banking domain knowledge. This issue needs to be addressed on priority by adopting suitable recruitment models to attract local talents. Its is the time for the banks, Governments and regulators to pay focused attention on the above issues and initiate necessary steps to bridge the gap through adopting appropriate recruitment policies for sustained growth of the banking industry 3) Financial Literacy-In the above backdrops, major chunk of prospective customers are likely from unbanked /under banked population whose awareness towards banking services is limited. It warrants strategic initiatives in banks from inviting investment in customers education financial literacy and awareness program FINDINGS 1) Rural Banks Play Vital Role in India for economy development as well as Wealth to farmers. Wealth to education system Wealth to business people. Retain banking 2) It give more opportunities like 1. Farm mechanization 2. Agro based industries 3. Ware housing 4. Retain banking 5. M-wallet 6. T-banking And also have challenges like 1. Technology 2. Human 298 resources 3. Financial literacy 3) RBI has statutory powers regarding the maintenance of statutory cash Reserve Ratio (CRR), Statutory liquidity Ratio(SLR), branch licensing are still vested with the RBI. The function regarding the scheduling of RRBs was also watching the obligations under section 42 of the RBI ACT remains with RBI CONCLUSION It has been practice of the government of India to consult the respective state government in the matter of establishment of the new RRBs, Their locations and their names. State governments are entirely to nominate two of its officials on the board of directors of the RRBs. It is throw such nomination that the local aspirations of the people are made know to the RRBs. The RRBs were setup in 1975 as the "poor man?s bank" or"low cost banks" to supplement efforts of co-operative and commercial banks. The RRBs since then have passed through various phases and now have been recognized integral part of the rural credit delivered system in the country. The major advantage of the banking sector is ATM which provide debit and withdraw the cash amount in 24*7 manners. Still banking sector making awareness to the people about net banking, Mobile banking, Credit card facilities, Business loans, Home loans, Personal loans, Mortgage loans through advertisement, Campaign, making calls to customers, giving the booklet which covers the banking facilities etc.. Banking sector is one of the ways to convey the schemes to consumers and the consumers enjoying their available schemes introduced by government of India through banks. Banking sector making a fantastic growth of rural areas which in term, develop the economic growth of the country. EASSY NO. 8 - MARKETING IN BANKING All the banks in India were earlier private banks. They were founded in the pre-independence era to cater to the banking needs of the people. But after nationalization of banks in 1969 public sector banks came to occupy dominant role in the banking structure. Private sector banking in India received a fillip in 1994 when Reserve Bank of India encouraged setting upof private banks as part of its policy of liberalization of the Indian Banking Industry. HousingDevelopment Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the privatesectors. Because banks provide the services so that is why bank use the service-marketing tool to the banking industry. Like this largenumbers of business organizations offer services airlines, hotels,insurance,consulting firms,medical and lawpractices, entertainment companies, real estate firms,retailers & others so they also use service marketing.The bankingindustry face some exceptional challenges when it comes to marketing. The public tends to view banks and other financial institutions with suspicion, or they take them for granted. In either case the ability to positively impactthe public's perceptions of banks requires creative and forthrightmarketing. Banks must focus on several things when marketing. They need to in still confidence. They need to image themselves in amemorable way.They need to provide specific reasons for the public to move from their present provider to their institution. This can only be accomplished when you reach beyond the obvious and focus on the criteria that distinguish you from the competition. We all know that banks provide opening accounts, make loans, provide safety deposit boxes, etc. But at some point intime there was a banking group who decided to open on Saturdays. Some one initiated the concept of free checking accounts, 24 hour banking, and adding services such as financial planning. And these trends were eventually mirrored by the competition out of necessity. 299 Marketing mind sitting behind one of your drive-thru windows. Once you have complied a list of reasons to choose you over your competition, get the word out!The challenge now becomes how best to communicate your strengths to the public. To accomplish this in the most cost effective way youneed to determine what demographic will most benefitfrom the service(s), then purchase thosemediums that are more inclined to reach them. Whilemarketing is not an exact science, there are generalrules of thumb that are time tested. For example, the 50 + demographic havehabitually read a newspaper over a morning cup of coffee, while the younger demographics tend to rely on electronic mediums for their news. Radio andtelevision formats appeal to specific groups of consumers, and proper selectionis very important. Billboards provide a conscious and subconscious imprint of your name. My advice it to pick as many appropriate target mediums as you canafford and stick with them for no less than a year. Success is not instantaneous,but it can be lasting. Bank executives and marketers faced with ongoing challenges can make better business decisions with the help of software, data and analytic services fromMapping Analytics:1.Who are my best customers and how can I keep them?2.Where is the greatest market potential to find new customers?3.What locations should I choose to expand our branch network?4.Is our network of bank branches optimized for maximum performance?The answer to each of these questions depends in large part on geography and location. That means working with Mapping Analytics - experts in mapping andanalysis since 1989 - makes sense. Many banks, both large and small, use our services to improve marketing and branch network decisions Gain a clear understandingof your customers.Mapping Analytics combines data from your customer information file with demographic and lifestyle datathat describes and predicts consumer behavior andbuying patterns.For bank with commercialcustomers, we segment by SIC codes and businessdemographics.By segmenting your customers into groups based on their type and behavior, youwill have a foundation for successful marketing, including targeted promotions,market expansion and branch network optimization Using customer, product mix and transaction data, Mapping Analytics can helpyou construct accurate trade areas for existing branches and estimate tradeareas when evaluating new branches.Accurate trade areas based on actual customer behavior, rather thanapproximations based on mile rings or drive times, are essential to understandingbank branch performance.Mapping Analytics determines branch performance by comparing your bank'sproduct mix within its trade area to market penetration and share of wallet. Weuse commercially available market data in our analysis to score penetration, potential and share of wallet. You will be able to see the level of demand for your products and services in any area.Analyzing branches according to their performance helps you make better decisions regarding product offerings and marketing campaigns. This analysisalso serves as the foundation for optimizing your branch network and evaluatingpotential new branch locations. Based on results of branch trade area and branchperformance analysis, Mapping Analytics will develop a model you can use to evaluate any existing or potential bank branch location - or your entire networkof branches.An analysis of your branch network also includes your candidate sites and competitor sites. It will help youdetermine which locations generate the greatest positive impact on your overallnetwork. A branch network analysis will help you answer the following questions:

300 (1)Which areas within the current network offerential the formost openingnew pot branches? (2)How many branches could/should be added to network?the current (3)Which branches should be closed?And, when risesopportunity for openinga a new branch, you will be able toquickly determine howe comparesa potential with sitexisting sites and theimpact on your overall branch network. EASSY NO. 09 - SHG & BANGLADESH Self-Help Group or in-short SHGs is now a well-knownIt is now concept.almost two-decade old. It is reported that the SHGs havening acountry's role ineconomic haste development. SHGs have now evolved as movement. Mainly,e SHGsmembers are of women.th Consequently, participation of women in the country's economicnt is developmeincreasing. They also play an important role in elevating the economic families.status of Thistheir has led boost to the process of women's empowerment. In the recent years,as empowermentbeen recognized h as the central issue in determining status of women. Since womene potent become source morof development empowering them is prerequisite for over t.all Bydevelopmen empowering women not only make them to share in the development bringprogress out buttheir alsolasting efficiency. Empowerment of women is sinqua non to achievesocial development.the goals Itof is necessary that women must be brought in the mainal streamdevelopment. of nationProgrammes by empowering them to discharge all types of ntroles. of Empowermewomen cannot be ignored. While devising various policies for socio-economicnt. developmeThe economic status of women is now accepted as an indicator of an economy'slopment. Thislevel doesof devenot mean that economic development necessarily results in improvingwomen whothe constitute about 50 percent of the population. Empowerment is the recent approach articulatedird worldby thecountries th women. It seeks to meet women's strategic gender needsbordinate due positionto their tosu men, through bottom up mobilization around practicalaccording gender toneed their accepted role in society. It aims at increasing women's power in termsliance ofand their internal self-re strength to determine choices in life and to influencef change.the direction The empowermento of women through SHGs would lead benefits not dualonly womento the butindivi also for the family and community as a whole through collection actionpment. theThese develo SHGs have collection action. Empowering women is not just for nomicmeeting needs their buteco also more holistic social development. The SHGs empower women and train them t toin takesocio-economic active par progress of the nation. Formation of SHGs with womenthem has largely empowered SHGs are now gaining acceptance as an alternative systemy forcredit meetingdeliver the credit needs especially to the people who are the poorest of prisingpoor small/marginalgenerally com farmers and landless agricultural labors. The origin of p self-helpcan be groutraced is from Grameen bank of Bangladesh, which was founded by Mohamed Yunus.rted SGHsand wereformed stain 1975. In India NABARD initiated in 1986-1987. f Theinstitutional absence creditso available in the rural area has led to the establishment of SHGs.lf helpThe conceptgroups hasof sebeen evolved to organize the rural poor to meet their consumptionproductive andneeds out of A theirself saving. help group is a small economically homogeneousoup of affinitythe ruralgr poor voluntarily coming to gather to save small amount regularly.posited Which in commonare de fund to meet member emergency needs and to provide collateral dedfree byloans the decigroup. 301 India has adopted the Bangladesh model in a modified form. To alleviate the poverty and empower the women. The micro-finance has emerged as powerful instrument in the new economy. With availability of micro-finance, self-help grou (SHGs) and credit management groups have also started in India. And thus the movement of SHG has spread out in India. In 1991-92 Nabard started promoting self help groups an a large scale. And it was the real take off point for the SHGs movement. In 1993, the Reserve Bank of India also allowed SHGs to open saving accounts in banks facility of availing bank services was a major boost to the movement. The concept of SHG was not new to Maharastra. Beginning with a tiny amount of only 25 paise, the women of Maharashtra from Amaravati District had established on SHG long back in 1947. Further in 1988, 'Chaitanya' Gramin Mahila Bal Yuvak Sanstha started promoting SHGs in Pune District, informally. In Southern part of India, 'SADHAN', 'DHAN' foundation and 'ASA' worked to promote SHGs. But their thrust was on economic aspect only. Whereas in Maharashtra, the NGOs not only have catered to the economic needs of the participants, but also involved in the process of social development. Aim of 'Chaitanya' is also the same to empower the women in both ways, economically and socially. Presently, numerous NGOs and governmental institutions promote SHGs on a large scale. CONCEPTUAL BACKGROUND : Researcher will use the following concepts for his proposed Ph.D. research work. SELF HELP GROUPS (SHGs) :- The self help groups (SHGs) are voluntary association of 15-20 people formed to attain a collective goal. Members of SHGs who are homogenous with respect of socio-economic background. Self Help Groups (SHGs) is the brain child of Noble Peace Prize Winner Prof.Mohammed Yunus who started Grameen Bank of Bangladesh as early as in 1976. Self help groups (SHGs) and Microfinance (MF) is the recent past has emerged as a potential instrument for poverty alleviation and financial inclusion and women empowerment. The basic principles of the SHGs are group approach, mutual trust of small and manageable group, spirit of thrift, demand based lending, collateral free, poor-friendly loan, peer group pressure in repayment, skill training, capacity building and empowerment (Lalitha 1998). In the decade of nineties and twentieths National Agriculture Bank for Rural development (NABARD), Government Organization, Non government Organizations (NGOs), Micro Finance Institutions(MFIs), initiates and started Self help groups for microfinance, micro credit activities for the objectives of poverty alleviation, women empowerment and financial inclusion. Government of India had decided to restructure the self- employment programmes, the earlier programmes were no long in operation. A new programme known Swarnjayanti Gram Swarozgar Yojana (SGSY) has been launched from April 1999. Broadly, the microfinance could be classified into the following model. 1) Grammen Model 2) The group approach. 3) Individual credit 4) Community Banking In India, group approach model is very popular. The SHGs become the basis for socio-economic revolution and build as a relationship of mutual trust to among members and promoting organization credit delivery through thrift and credit groups. FINANCIAL EMPOWERMENT POLICY: Financial empowerment is enabling access to or delivery of banking services at an affordable cost to the vast sections of disadvantaged and low income groups. Despite encouraging policies and having a wide network of rural banking in India, which implemented specific poverty alleviation programmes though Bank credit, a very large number of poorest of the poor continued to remain outside from the field of formal Banking system. Self help groups programme are intended to reach poor segments of society as they lack access to financial 302 services. Fisher-Sriram (2002) points out that, formal financial sector unsuccessful to recognize the divergence between the hierarchies of credit needs and credit availability. The Government of India initiatives during seventies and fourth five year plan (1969-74) document focused on small and marginal farmers and agricultural labourers. And now Elevenths fiver year plan (2007- 12) not only focused but emphasis and define the importance of financial inclusion for inclusive growth. The major objectives of the eleventh plan are income, generation, poverty alleviation, financial inclusion, education etc. Reserve Bank of India (RBI) issued guidelines for total financial inclusion and credit requirement of self help groups. Member as envisaged in the paragraph 93 of the union budget 2008-09 where in it was stated as under 'banks will be encouraged to embrance the concept of total financial inclusion'. A World Bank- NCAER (National Council for Applied Economic Research) survey (2003) on 'Rural access to finance', indicating that 70 percent of the rural poor do not have a bank account and 87 present have no access to credit from a formal source of banking. The Rangarajan Committee(2008) has defined financial inclusion as financial services at affordable cost for weaker section, and major recommendation of the committee include launching of a National Rural financial Inclusion Plan (NRFIP) is proposed to be 5 constituted. Andhra Pradesh which has the biggest financial inclusion (grater than 75 percent) in the country has one of the lowest rural poverty rates of 11.2 percent. Macro data also confirm the positive co-relation between financial inclusion and poverty reduction. INAFI (International Network of Alternative Financial Institution- India) as a network of development NGOs is committed to the financial inclusion. Its members are involved in promoting financial inclusion and poverty reduction. INAFI (International Network of Alternative Financial Institution- India) as a network of development NGOs is committed to the financial inclusion. Its members are involved in promoting financial inclusion through their large microfinance programmes of SHGs Bank linkage. Microfinance and self help groups activities has been long recognized and practiced in India as a toll for extending banking services to poor and at the same time financially inclusion of weaker section of the society. POVERTY ALLEVIATION: Poverty line is a financial figure, below which an individual would be considered to be unable to access a minimum acceptable quality of life in terms food, shelter, clothing, and health. Poverty in India has predominantly rural characters. The narrow materialist conceptualization of poverty was as an inability to meet the minimum income requirements or basic needs. Deaton (2007) finds property in India declined from 36.2 percent in 1992-94 to 28.8 percent in 1999- 2000. Poverty occurs when people experience severe form of deprivation, the nature of those deprivations remains, however, a keenly debated topic As Amartya Sen has observed, "Poverty must be seen as the deprivation of basic capabilities rather than merely as low income." (Sen.,1999) The poverty comes in many forms and causes multiple harms. In India poverty estimates is differ from various sources such as planning commission 6 (27.5 per cent), N.C. Saxena Committee (50 per cnet), Suresh Tendulkar Committee (37.2 per cent) Arjun Sen Gupta Committee (77 per cent) at different time period. Unfortunately, though the actual status on poverty in India as of date in ambiguous, with considerable skepticism attached to official figures. The microfinance as a tool in poverty reduction and empowerment particularly in rural areas, has gained credence in development dialogue the world over (Joy and Murthy, 207). Povertyf is a multi-dimensional concept though some facts of poverty may be more crucial than others, Illiteracy, low income, unemployment, malnutrition, frequent illness, high infant and child mortality and lower life expectancy and all associated with poverty and majority in rural areas. Self help groups 303 programme proved that it is an effective tool for poverty alleviation programme. HGs which poor need for their basic requirement is not available in the formal credit system. In these circumstances, HGsservices not only fulfill their productive needs but also satisfy their consumption needs. Overall HGs can help low income people to reduce risk, improve financial activities, raise productivity, increase their income and improve the quality of their lives and empower them for economic growth in India. SHGs Programmes have become a popular mechanism for poverty alleviation, financial inclusion in many developing countries including India. WOMEN EMPOWERMENT: Empowerment of woman is a crucial factor in the eradication of poverty, as the woman are the key contribution to the economic at all levels woman participation combating poverty though both remunerative and un-remunerative work at home and the work place the formation of self help groups has provided a lot of confidence among members of self help groups. A large member of woman in the country is gaining self- reliance with the help of self-help groups. In India, self-help groups represent a unique approach to financial inclusion. Self help groupsMicrofinance activities helps the poor, women is not just obtaining loans but also inculcating in them habits of savings, credit and investing in micro insurance and money transfer services. Members of self help groups participate and improving access to micro credit management, marketing skills, and capacity building to promote financial inclusion, and empowerment. Kudumbashree (prosperity of the family) is an ambitious poverty alleviation and women empowerment programme started by Government of Kerala in 1999 with the aim of eradicating absolute poverty. Under this programme, women empowerment was seen as the key to bring out families of the poverty trap and micro credit activities through self help groups. EASSY NO. 10 - TRADITIONAL AND MODERN BANKING IN INDIA Electronic banking, also known as electronic funds transfer (EFT), is simply the use of electronic means to transfer funds directly from one account to another, rather than by cheque or cash. We can use electronic funds transfer to: · Have your paycheck deposited directly into your bank or credit union checking account.· Withdraw money from your checking account from an ATM machine with a personal identification number (PIN), at your convenience, day or night. · Instruct your bank or credit union to automatically pay certain monthly bills from your account, such as your auto loan or your mortgage payment. · Have the bank or credit union transfer funds each month from your checking account to your mutual fund account. · Have your government social security benefits check or your tax refund deposited directly into your checking account. Buy groceries, gasoline and other purchases at the point-of sale, using a check card rather than cash, credit or a personal check. · Use a smart card with a prepaid amount of money embedded in it for use instead of cash at a pay phone, expressway road toll, or on college campuses at the library's photocopy machine or bookstores. Use your computer and personal finance software to coordinate your total personal financial management process, integrating data and activities related to your income, spending, saving, investing, recordkeeping, bill-paying and taxes, along with basic financial analysis and decision making. Traditional banking and e-banking are two way for getting the benefits from bank. Both have benefits and disadvantages. Customer can use both or any of these facilities. Here we are showing the differences between traditional banking and e-banking 1. Basic Introduction (a) Traditional Banking In traditional banking system, a customer can open any bank account in 304 banks, take the facility of saving his money by depositing money in local bank. He can withdraw his money through check, counter payment and through bank draft. He can meet the bank manager and ask his problem. He can take the physical help for getting loan from bank. (b) E-banking E-banking means Internet banking or modern banking or online bill. In this method, customer gets his bank account ID and password and he can check his account, pay his bill and print his receipt through his home personal computer which is connected with Internet. E-banking is development of today banking system. In other words, e-banking is electronic banking whose facility, you can take through your regular broadband Internet connect. 2. Benefits (a) Traditional Banking Traditional banking has totally improved from previous face. Few days ago, I went to State bank of India for withdrawing my money where I saw many monitoring cameras. My one friend is also doing duty in that bank. I asked question from my friend why have these cameras been attached here? Are these on? My friend explained me that it is more than Rs. 500,000 cost project per branch of SBI. We do not want to take risk of customer's money. Customer's loss is our loss. We deduct fraud case by monitoring the activities through this surveillance cameras. I feel happy because now traditional banking has improved and there is minimum change of fraud. (b) E-banking (i) Convenient I think e-banking is convenient because we can use e-banking for tracking my money in bank without going to bank. I am already changing everything from traditional to online. I am tracking my courier letter by opening the site of courier and writing the track no. after this I can easily know when my letter will come from foreign country. (ii) Protection of Environment If we all start to use e-banking, we can also protect our environment. Suppose, you have to withdraw Rs. 500,000 from HDFC bank and deposit it to SBI. What will you do? You will start your vehicle and go to HDFC bank and withdraw the money and then go to SBI for depositing this money. By using vehicle, you are increasing the pollution in the environment. Today is 5th June 2010, the day of world environment. We can protect our environment by using e-banking. Just within 5minute, we can transfer our money from HDFC bank to SBI bank through home e-banking facility. You can also use e-bill facility of your Internet bill. Disadvantages (a) Traditional Banking (i) Robbery Open any day newspaper, you will see the new bank robbery case. This is the disadvantages. Two and more thieves came and taken bank's money is general news. No one can do same thing in e-banking. (ii)Time limitation Banks are opened from 9: 00 to 5:00 p.m. But, it may possible that we have to pay at 11:00 p.m. which can be done through e-banking not traditional banking. (b)E-banking Hacking, spyware program, computer virus and breaking online password are the weakness of e-banking or online banking. Online big hackers are using computer virus and after spreading it, they compromise your computer. After this, they know all detail of your computer and banking password and illegally transfer all your money. Next day, your bank account may be zero. Even you can stop this crime by writing strong password but you can not remove it totally E-BANKING TRANSACTIONS The introduction of new technologies has radically transformed banking transactions. In the past, customers had to come physically into the bank branch to do banking transactions including transfers, deposits and withdrawals. Banks had to employ several tellers to physically make all those transactions. Automatic Teller Machines (ATMs) were then introduced which allowed people to do their banking on their own, practically anytime and anywhere. This helped the banks cut down on the number of tellers and focus on managing money. The Internet then 305 brought another venue with which customers could do banking, reducing the need for ATMs. Online banking allowed customers to do financial transactions from their PCs at home via Internet. Now, with the emergence of Wireless Application Protocol (WAP) technology, banks can use the infrastructure and applications developed for the Internet and move it to mobile phones. Now people no longer have to be tied to a desktop PC to do their banking. The WAP interface is much faster and convenient than the Internet, allowing customers to see account details, transaction details, make bill payments, and even check credit card balance. The cost of the average payment transaction on the Internet is minimum. Several studies found that the estimated transaction cost through mobile phone is16 cents, a fully computerized bank using its own software is 26 cents, a telephone bank is 54 cents a bank branch, $1.27, an ATM, 27 cents, and on the Internet it costs just 13 cents. As a result, the use of the Internet for commercial transactions started to gain momentum in 1995. More than 2,000 banks in the world now have transactional websites and the growth of online lending solutions is making them more cost efficient. Recent developments are now encouraging banks to target small businesses as a separate lending category online. Banks are increasingly building payment infrastructure with various security mechanisms (SSL, SET) because there is tremendous potential for profit, as more and more payments will pass through the Internet. However, the challenge for banks is to offer a payments back-bone system that will be open enough to support multiple payment instruments (credit cards, debit cards, direct debit to accounts, e-checks, digital money etc.) and scalable enough to allow for a stable service regardless of the workload. The market for Electronic Bill Presentment and Payment (EBPP) is growing. According to a study, 18 million households in the US are expected to pay their bills online by 2003 compared to 2 million households in 2001. As more number of bill payers are getting online, several banks are making efforts to find ways to meet the growing needs of EBPP. Established banks can emerge as key online integrators of customer bills and can capitalize on this high potential market. Growing with the popularity of EBPP is also the paying of multiple bills at a single site known as bill aggregation. Offering online bill payment and aggregation will increase the Competitiveness and attractiveness of Ebanking services and will allow banks to generate service-fee income fromthe billers. In the B2B segment, the customer value proposition for online bill payment is more compelling. B2B e-commerce is expected to grow from $406 bn in 2000 to $2.7 tn by 2004, and more than half of all transactions will be routed through online B2B marketplaces. There is a need for automated payment systems to reduce cost and human error, and enhance cash-flow management. To meet this need, a group of banks and nonfinancial institutions led by Citibank and Wells Fargo have formed a company called Financial Settlements Matrix (FSMx). It provides business buyers and sellers with access to secure payment processing, invoicing and other services that participating financial services firms offer. A B2B marketplace would provide minimum value to its customers if it just matches buyers and sellers, leaving the financial aspects of transactions to be handled through traditional non-Internet channels. Hence, the marketplace must be capable of providing the payments processing, treasury management services, payables/receivables data flows, and credit solutions to complete the full cycle of a commercial transaction on the Internet. The webbasedB2B e-commerce offers tremendous opportunities for banks, payment technology vendors and e-commerce companies to form strategic alliances. This new form of collaboration between partners with complementary core competencies may prove to bean effective business model for e-business. 306 Core Banking A core banking system is the software used to support a bank's most common transactions. Elements of core banking include: Making and servicing loans. Opening new accounts. Processing cash deposits and withdrawals. Processing payments and cheques. Calculating interest. Customer relationship management (CRM) activities. Managing customer accounts. Establishing criteria for minimum balances, interest rates, number of withdrawals allowed and so on. Establishing interest rates. Maintaining records for all the bank's transactions. Core banking functions differ depending on the specific type of bank. Retail banking, for example, is geared towards individual customers; wholesale banking is business conducted between banks; and securities trading involves the buying and selling of stocks, shares and so on. Core banking systems are often specialized for a particular type of banking. Products that are designed to deal with multiple types of core banking functions are sometimes referred to as universal banking systems. Examples of core banking products include Infosys' Finacle, Nucleus Finn One and Oracle's Flexcube application (from their acquisition of Indian IT vendor i-flex). INTERNET BANKING Internet Banking lets you handle many banking transactions via your personal computer. For instance, you may use your computer to view your account balance, request transfers between accounts, and pay bills electronically. Internet banking system and method in which a personal computer is connected by a network service provider directly to a host computer system of a bank such that customer service requests can be processed automatically without need for intervention by customer service representatives. The system is capable of distinguishing between those customer service requests which are capable of automated fulfillment and those requests which require handling by a customer service representative. The system is integrated with the host computer system of the bank so that the remote banking customer can access other automated services of the bank. The method of the invention includes the steps of inputting a customer banking request from among a menu of banking requests at a remote personnel computer; transmitting the banking requests to a host computer over a network; receiving the request at the host computer; identifying the type of customer banking request received; automatic logging of the service request, comparing the received request to a stored table of request types, each of the request types having an attribute to indicate whether the request type is capable of being fulfilled by a customer service representative or by an automated system; and, depending upon the attribute, directing the request either to a queue for handling by a customer service representative or to a queue for processing by an automated system. COMPUTERISATION OF BANKS INDIA In the Eighteenth and Nineteenth Centuries the Industrial revolution brought profound changes in the life style of man. Many activities that were hitherto performed by man employing his hands and his finger skill came to be carried at great speed and efficiency by machines. Man continued to carry out only those functions that needed his thinking process to be involved. The Industrial evolution on account of mass production of goods and services brought large commercial and business organizations, transcending national boundaries that employed several thousands of persons for performing routine, repetitive clerical tasks, relating to record keeping, maintaining accounts, attending/answering correspondence, preparing vouchers, invoices, bills and multiple of such other functions. This created white-collar employment for educated persons

307 by leaps and bounds. Clerical task is defined as a routine and repetitive performance involving, adding, subtracting, multiplying, dividing numbers, and duplicating data/information from one source to another. The tools employed are "a pen, ink and paper", the knowledge of arithmetic tables, the basic knowledge of a language and minimum acquaintance with rules & procedures of the organisation that are followed day in day out and relevant to the job of the particular employee. Two plus two is four. It is always four. Should we need an educated worker to compute this task again and again? A business needed human agents to attend to production, marketing, finance etc. depicting high-level tasks. But more and more people were employed for performing low level tasks. However as time went on the internal chorus of record keeping multiplied geometrically as commerce and industry grew in size and volume. The civil services of the Government and service based organizations came in the fore-front to inherit this overload of white collar employment. To quote a concrete example a major nationalized bank in India, which employed merely 3000 workers in the Fifties (around the time I entered its service in 1957), came to engage over 70,000 employees towards the end of the century, i.e. year 1996-97,when I retired from service from that bank. The Government of India and the States including government owned bodies employed as many as 100 lakh junior employees at the clerical and subordinate level. Such employees by virtue of heir strength of numbers organise themselves into powerful trade unions, and aggressively utilise the bargaining power without reference to the input benefit the organization is deriving from them and the productivity they are providing. In this world of human beings necessity is the mother of inventions. After 15 years of educational studies, an individual should not be employed for routine repetitive tasks. This makes him dull and feel the work monotonous without job satisfaction. He turns back and diverts his loyalty to an informal group i.e. the trade union. He feels happy once in a month on pay day, but on other 36 days his work leaves him nothing to rejoice. There are neither opportunities nor challenges to bring in his innovative or creative genius. As years passes the clerical employment results in the individual losing efficiency and productivity to progressively depict a trend of progress in reverse. The advent of mechanical calculating devices and later electronic computing in the West heralded a new age, that dispensed with this white collar and white-elephant employment progressively. This evolved in the west three decades before, but the advent of this evolution in India is only now taking place. To quote again a concrete example-the statistics of two banking institutions in India, the largest and the next large in size can be fruitfully compared. These are the State Bank of India, that was until recently employing 2.3 Lakh workers, for a turn over of Rs.36,000 Crores (Deposit 25000 + Advances 11000 Crores latest). ICICI bank has at present less than 1000 branches and around 10000 employees. It has a turnover of Rs.23000 Crores (Deposits 16 + Advances 7 thousand Crores). The bank started functioning from the year 1997 and has gained the No.2 position in status in India after SBI in volume of business turnover within 5 years of its operation. It will be interesting to know that CMD of ICICI Bank draws annual emoluments of Rs.150 Lakhs, while CMD of SBI around Rs.4 to 5 Lacs. ICICI is a new age high-tech and fully computerised bank, while SBI retained its manual operations in totality up to 1993 and maintained the work force of that time up to 2001, though it is partially computerised starting from the year 1993. The per employee turnover for ICICI bank is Rs.2.3 Crores, that for SBI is Rs.1.56 Lakhs. The gap accounts for the difference between manual operations and high-tech banking. If we project the future in respect of State owned banks, which employ presently nearly 10 Lakh employees, computerisation is destined to bring about rapid changes. By about the year 2010 the present turnover of commercial banks in India may double or even treble to around Rs.30 to

308 40 Lakh Crores, but these Banks will have no need of 75 percent (today 25 percent of the work force is subordinate staff, 50 percent is clerical staff and 25 percent is the officers) of the existing workforce by 2010. Only in very few hinterland rural pockets there may be a possibility of a need of the present structure of workforce. The objective of the recently administered VRS is to prepare for this reality of the first decade of the New Millennium, where banking will be more tech based and less people based. Computerisation brings transparency, improves customer care and customer-service tremendously and reduces substantially scope for corruption or extending undue favour to particular constituents and uneven service to others. CHALLENGES FACED IN COMPUTERISATION Computerisation is expensive and needs huge investment in hardware and software and subsequent maintenance. The National Stock Exchange, India's No.1 user in computerized service has spent Rs.180 Crores to enable investors and brokers across the country to trade securities online. The rate of obsolescence in respect of both hardware and software is considerable. New and better products are emerging in the market, whose use would enable a rival organization to throw a challenge. Computer crimes are committed widely in the West. India is no less potentially exposed to this risk, when turnover under Internet banking increases. It is easier to enforce security of information and accountability of performers in a manual system. But it needs elaborate steps to incorporate these features in the electronic system. The structure of legal system is so far based on manual record keeping. It has to provide for electronic data to be accepted legally as evidence and in contracts. Indian banking has accepted computerisation since 1993, more out of sheer compulsion and necessity to cope up increasing overload and incompatibility of the manual system to sustain further growth. The following pages you are presented a series of articles discussing the various facets of this momentous event and its far- reaching effects anticipated to unfold in the coming decade AUTOMATED TELLER MACHINES (ATM): An unattended electronic machine in a public place, connected to a data system and related equipment and activated by a bank customer to obtain cash withdrawals and other banking services. Also called automatic teller machine, cash machine; Also called money machine. An automated teller machine or automatic teller machine (ATM)is an electronic computerized telecommunications device that allows a financial institution's customers to directly use a secure method of communication to access their bank accounts, order or make cash withdrawals (or cash advances using a credit card) and check their account balances without the need for a human bank teller (or cashier in the UK). Many ATMs also allow people to deposit cash or cheques, transfer money between their bank accounts, top up their mobile phones' pre-paid accounts or even buy postage stamps. On most modern ATMs, the customer identifies him or herself by inserting a plastic card with a magnetic or a plastic smartcard with a chip, that contains his or her account number. The customer then verifies their identity by entering a pass code, often referred to as a PIN (Personal Identification Number) of four or more digits. Upon successful entry of the PIN, the customer may perform a transaction. If the number is entered incorrectly several times in a row (usually three attempts per card insertion), some ATMs will attempt retain the card as a security precaution to prevent an unauthorised user from discovering the PIN by guesswork. Captured cards are often destroyed if the ATM owner is not the card issuing bank, as noncustomer's identities cannot be reliably confirmed. The Indian market today has approximately more than 17,000 ATM's. 309 TELE BANKING Undertaking a host of banking related services including financial transactions from the convenience of customers chosen place anywhere across the GLOBE and any time of date and night has now been made possible by introducing on-line Tele banking services. By dialing the given Tele banking number through a landline or a mobile from anywhere, the customer can access his account and by following the user-friendly menu, entire banking can be done through Interactive Voice Response (IVR) system. With sufficient numbers of hunting lines made available, customer call will hardly fail. The system is bi-lingual and has following facilities offered Automatic balance voice out for the default account. Balance inquiry and transaction inquiry in all Inquiry of all term deposit account Statement of account by Fax, e-mail or ordinary mail. Cheque book request Stop payment which is on-line and instantaneous Transfer of funds with CBS which is automatic and Instantaneous Utility Bill Payments Renewal of term deposit which is automatic and Instantaneous Voice out of last five transactions SMART CARD A smart card usually contains an embedded 8-bit microprocessor (a kind of computer chip). The microprocessor is under a contactpad on one side of the card. Think of the microprocessor as replacing the usual magnetic stripe present on a credit card or debit card. The microprocessor on the smart card is there for security. The host computer and card reader actually "talk" to the Microprocessor. The microprocessor enforces access to the data on the card. The chips in these cards are capable of many kinds of transactions. For example, a person could make purchases from their credit account, debit account or from a stored account value that's reload able. The enhanced memory and processing capacity of the smart card is many times that of traditional magnetic-stripe cards and can accommodate several different applications on a single card. It can also hold identification information, which means no more shuffling through cards in the wallet to find the right one--the Smart Card will be the only one needed. Smart cards can also be used with a smart card reader attachment to a personal computer to authenticate a user. Smart cards are much more popular in Europe than in the U.S. In Europe the health insurance and banking industries use smart cards extensively. Every German citizen has a smart card for health insurance. Even though smart cards have been around in their modern form for at least a decade, the yare just starting to take off in the U.S. DEBIT CARD Debit cards are also known as check cards. Debit cards look like credit cards or ATM (automated teller machine) cards, but operate like cash or a personal check. Debit cards are different from credit cards. While a credit card is a way to "pay later," a debit card is a way to "pay now." When you use a debit card, your money is quickly deducted from your checking or savings account. Debit cards are accepted at many locations, including grocery stores, retail stores, gasoline stations, and restaurants. You can use your card anywhere merchants display your card's brand name or logo. They offer an alternative to carrying a checkbook or cash. Electronic Funds Transfer (EFT): Electronic Funds Transfer (EFT)is a system of transferring money from one bank account directly to another without any paper money changing hands. One of the most widely-used EFT programs is Direct Deposit, in which payroll is deposited straight into an employee's bank account, although EFT refers to any transfer of funds initiated through an electronic terminal, including credit card, ATM, Fed wire and point-of-sale (POS)

310 transactions. It is used for both credit transfers, such as payroll payments, and for debit transfers, such as mortgage payments. Transactions are processed by the bank through the Automated Clearing House (ACH) network, the secure transfer system that connects all U.S. financial institutions. For payments, funds are transferred electronically from one bank account to the billing company's bank, usually less than a day after the scheduled payment date. The growing popularity of EFT for online bill payment is paving the way for a paperless universe where checks, stamps, envelopes, and paper bills are obsolete. The benefits of EFT include reduced administrative costs, increased efficiency, simplified bookkeeping, and greater security. However, the number of companies who send and receive bills through the Internet is still relatively small. The U.S. Government monitors EFT compliance through Regulation E of the Federal Reserve Board, which implements the Electronic Funds Transfer Act (EFTA). Regulation E governs financial transactions with electronic payment services, specifically with regard to disclosure of information, consumer liability, error resolution, record retention, and receipts at electronic terminals. OTHER FORMS OF ELECTRONIC BANKING Direct Deposit Electronic Bill Payment Electronic Check Conversion Cash Value Stored, Etc. E-CHEQUE: An e-Cheque is the electronic version or representation of paper cheque. The information and Legal Framework on the E-Cheque is the same as that of the paper cheque's. It can now be used in place of paper cheques to do any and all remote transactions. An E-cheque work the same way a cheque does, the cheque writer "writes" the e-Cheque using one of many types of electronic devices and "gives" the e-Cheque to the payee electronically. The payee "deposits" the Electronic Cheque receives credit, and the payee's bank "clears" the e-Cheque to the paying bank. The paying bank validates the e-Cheque and then "charges" the check writer's account for the check Magnetic ink character recognition (MICR)is a character recognition system that uses special ink and characters. MICR technology is generally used by banks to facilitate the processing and clearance of cheques. MICR definition Magnetic ink character recognition is a technology used to verify the legitimacy or originality of paper documents using special ink which is sensitive to magnetic fields. The MICR encoding, called the MICR line, is typically located at the bottom of a cheque and usually includes the bank code, bank account number, cheque number, document type indicator etc. When such a document that contains this special ink encoding needs to be read, it is passed through a machine, which magnetizes the ink and then converts the magnetic information into characters. The MICR E-13B font has been adopted as the international standard in ISO 1004:1995. Though CMC-7 font is used in many European countries. THE INDIAN EXPERIENCE India is still in the early stages of E-banking growth and development. Competition and changes in technology and lifestyle, in the last five years have changed the face of banking. The changes that have taken place impose on banks tough standards of competition and compliance. The issue here is-'Where does India stand in the scheme of Ebanking.' E-banking is likely to bring a host of opportunities as well as unprecedented risks to the fundamental nature of banking in India. The impact of E-Banking in India is not yet apparent. Many global research companies believe that Ebanking adoption in India in the near future would be slow compared to other major Asian countries. Indian E-banking is still nascent, although it is fast becoming a strategic 311 necessity for most commercial banks, as competition increases from private banks and non banking financial institutions. Despite the global economic challenges facing the IT software and services sector, the outlook for the Indian industry remains optimistic. The Reserve Bank of India has also set up a "Working Group on E-banking to examine different aspects of E-banking. The group focused on three major areas of E-banking i.e. (1) Technology and Security issues (2) Legal issues and (3) Regulatory and Supervisory issues. RBI has accepted the guidelines of the group and they provide a good insight into the security requirements of E-banking. The importance of the impact of technology and information security cannot be doubted. Technological developments have been one of the key drivers of the global economy and represent an instrument that if exploited well can boost the efficiency and competitivity of the banking sector. However, the rapid growth of the Internet has introduced a completely new level of security related problems. The problem here is that since the Internet is not a regulated technology and it is readily accessible to millions of people, there will always be people who want to use it to make illicit gains. The security issue can be addressed at three levels. The first is the security of customer information as it is sent from the customer's PC to the Web server. The second is the security of the environment in which the Internet banking server and customer information database reside. Third, security measures must be in place to prevent unauthorized users from attempting to long into the online banking section of the website. From a legal perspective, security procedure adopted by banks for authenticating users needs to be recognized by law as a substitute for signature. In India, the Information Technology Act, 2000, in section 3(2) provides for a particular technology (viz., the asymmetric crypto system and hash function) as a means of authenticating electronic record. Any other method used by banks for authentication should be recognized as a source of legal risk. Regarding the regulatory and supervisory issues, only such banks which are licensed and supervised and have a physical presence in India will be permitted to offer E-banking products to residents of India. With institutions becoming more and more global and complex, the nature of risks in the international financial system has changed. The Regulators themselves who will now be paying much more attention to the qualitative aspects of risk management have recognized this. Though the Indian Government has announced cyber laws, most corporate are not clear about them, and feel they are insufficient for the growth of E-commerce. Lack of consumer protection laws is another issue that needs to be tackled, if people have to feel more comfortable about transacting online. Taxation of E-commerce transaction has been one of the most debated issues that are yet to be resolved by India and most other countries. The explosive growth of e-commerce has led many executives to question how their companies can properly administer taxes on Internet sales. Without sales tax, online sellers get a price advantage over brick and mortar companies. While ecommerce has been causing loss of tax revenues to the Government, many politicians continue to insist that the Net muster main tax-free to ensure continued growth, and that collecting sales taxes on Net commerce could restrict its expansion. A permanent ban on custom duties on electronic transmissions, international tax rules that are neutral, simple and certain and simplification of state and local sales taxes. The Central Board of Direct Taxes, which submitted its report in September 2001, recommended that e-commerce transaction should be taxed just like traditional commerce. Also RBI is about to become the first Government owned digital signature Certifying Authority (CA) in India. The move is expected to initiate the electronic 312 transaction process in the banking sector and will have far reaching results in terms of cost and speed of transactions between government-owned banks. Thus efficiency, growth and the need to satisfy a growing tech survey consumer base are three clear rationales for implementing E- banking in India. The four forces-customers, technology, convergence and globalization have the most important effect on the Indian financial sector and these changes are forcing banks to redefine their business models and integrate technology into all aspect of operation. Online banking: Online Banking also known as internet banking, e-banking or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website. The online banking system will typically connect to or be part of the core banking system operated by a bank and is in contrast to branch banking which was the traditional way customers accessed banking services. Fundamentally and in mechanism, online banking, internet banking and e-banking are the same thing. To access a financial institution's online banking facility, a customer with internet access would need to register with the institution for the service, and set up a password and other credentials for customer verification. The credentials for online banking is normally not the same as for telephone or mobile banking. Financial institutions now routinely allocate customers numbers, whether or not customers have indicated an intention to access their online banking facility. Customers' numbers are normally not the same as account numbers, because a number of customer accounts can be linked to the one customer number. The customer number can be linked to any account that the customer controls, such as cheque, savings, loan, credit card and other accounts. The customer visits the financial institution's secure website, and enters the online banking facility using the customer number and credentials previously set up. The types of financial transactions which a customer may transact through online banking usually includes obtaining account balances, lists of the latest transactions, electronic bill payments and funds transfers between a customer's or another's accounts. Most banks also enable a customer to download copies of bank statements, which can be printed at the customer's premises (some banks charge a fee for mailing hardcopies of bank statements). Some banks also enable customers to download transactions directly into the customer's accounting software. The facility may also enable the customer to order cheque-books, statements, report loss of credit cards, stop payment on a cheque, advise change of address and other routine actions. EASSY NO. 11- DRT & SARFESI After liberalisation of the Indian economy in 1991, Banks and Financial Institutions (FIs) have been experiencing considerable difficulties in recovering loans and enforcement of securities charged with them. The procedure for recovery of debts due to the banks and FIs, which was then followed, was by the filing of civil suit in a court of law, which has resulted in a significant portion of the funds being blocked. The Narasimham Committee on reforming the Financial System has considered the setting

313 up of Tribunals with special powers for adjudication of such matters and speedy recovery as critical to the successful implementation of the financial sector reforms. An urgent need was, therefore, felt to work out a suitable mechanism through which the dues, to the banks and FIs, could be realised. Keeping in view the recommendations of various Committees, the Recovery of Debts due to Bank and Financial Institutions Act, 1993 (DRT Act) was passed by the Parliament, which resulted in the establishment of Debt Recovery Tribunals, exclusively for recovering debts of Banks and FIs. Despite the establishment of Debt Recovery Tribunals (DRTs) across India, there was no speedy recovery of debts by the Banks and FI's through these tribunals as adjudication process was time-consuming and this situation had crippled the viability and strength of Banks and FIs. There were several loopholes in the DRT Act and these loopholes were misused by the borrowers as well as the lawyers. The defaulting borrowers also took shelter of 'Board for Industrial and Financial Reconstruction' (BIFR) created under Section 4 of Sick Industrial Companies (Special Provisions) Act, 1985, where the Lender has no power to take over the possession of the secured property. This led the government to appoint another committee under Mr Andhyarujina to examine banking sector reforms and consider changes in the legal system . The Andhyarujina Committee recommended the enactment of a new legislation for the establishment of securitisation and reconstruction companies and to empower the banks and FIs to take possession of Non- Performing Assets (NPAs). DRT Act Debts Recovery Tribunals have been established for expeditious adjudication and recovery of debts due to banks and FIs and functions under the DRT Act. The DRTs were empowered to adjudicate claims of banks and FIs involving rupees ten lakhs and above. Where a bank or FI has to recover any debt from any person, it makes an application called Original Application (OA) to the Tribunal against such person. After adjudication, the DRT issues order and Recovery Certificate, certifying the amount payable by the borrower to the bank or FI. This Recovery Certificate is thereafter executed by Recovery Officers attached to the DRTs as per the procedure for recovery of tax under Second Schedule of Income Tax Act, 1961. SARFAESI Act The SARFAESI Act provides three alternative methods for recovery of NPAs, namely: - 1. Securitisation; 2. Asset Reconstruction; and 3. Enforcement of Security without the intervention of Court/Tribunal. The SARFAESI Act empowers Banks and FIs to issue demand notice to the defaulting borrower and guarantor, calling upon them to discharge their dues in full within 60 days from the date of the notice. Thereafter, Banks are empowered to take possession of the security provided for the loan and sell or assign the right to the security, manage the same or appoint any person to manage the same. Proceedings under the SARFAESI Act cannot be initiated, if the secured asset is an agricultural property. 314 Major difference between DRT Act and SARFAESI Act Sl. DRT Act SARFAESI Act No.

1 It provides for recovery of debts of Banks & It empowers Banks and FIs to recover FIs through quasi-judicial tribunals called secured debts directly without Debt Recovery Tribunals intervention of judicial process

2 Banks and FIs and recover any debt Only secured debts, ie., those debts through DRTs which are secured by way of underlying security in the nature of mortgage, charge, hypothecation, assignment, etc

3. Banks and FIs and recovers any debts of Banks and FIs can take action under the more than Rupees ten lakhs through DRTs Act to recover secured debts of more than one lakh rupees

4. Appeal against the order of DRT to be filed The action of Banks and FIs under the in Debt Recovery Appellate Tribunal SARFAESI Act can be challenged before the DRT

Conclusion Despite enactment of various laws enabling banks and FIs to recover NPAs expeditiously, the NPAs are continuously mounting and the clamour for stricter debt recovery laws is ever increasing. The Insolvency & Bankruptcy Code, 2016 is another step, in opening one more route for expeditious recovery of dues of Banks and FIs. However, how far it will help in reducing the NPAs will be a moot question.

***

315 PRACTICE QUESTIONS FOR FOR/AGAINST ARGUMENTS 1. Maintenance of CRR should be done away with . 2. Govt stake in the PSBs should be brought down. 3. ADHAAR card to be made mandatory for all accounts. 4. Payment banks are to be promoted in big way. 5. GST should immediately be rolled out pan india. 6. Registration of EM should be made mandatory. 7. KYC norms is to be further streamlined. 8. TDS against payment of interest at Banks should be abolished. 9. Penalty for non -maintenance of QAB should be re-introduced. 10. Interest only Banks are to be promoted. 11. CSP (Customer Service Points) are to be promoted in a big way for financial inclusion. 12. Social Banking objectives need to be separated from the commercial objectives of the Banks. 13. Mandatory maker-checker facility in the CBS to be reduced to txns of Rs 5.00 lac and above. 14. Small ticket transfer transactions to be made compulsory over alternate channels only. 15. Any legal heir who has signed the letter of disclaimer in favour of other legal heir(s) may stand as surety if he/she is independently good for the amount of claim. 16. More banking facilities should be made free of service charges. 17. MDR(Merchant Discount Rate) should be completely abolished. 18. BCTT(Bank Cash Txn Tax) should be re-introduced. 19. Variable pay structure should be introduced in our Bank. 20. SCP(Smart Compensation Package) is a right move in our Bank. 21. Compulsory leave system should be strictly implemented in the Bank. 22. Dress code should be implemented in our Bank. 23. We should't blindly follow the competitors. 24. Team building exercise improve employee's productivity. 25. Customers' complain/critique is the best way to improvement. 26. Outsourcing is ineffective. 27. Debt waiver is destroying the rural economy. 28. All business should have pages on social networks. 29. All countries should use the same currency. 30. Non-monetary motivation is more effective. *** 316