TWA Greatly Expands Facilities At

VOLUME 43 NUMBER 25 DECEMBER 8, 19SO Ta-bles Turn: TWA Greatly Expands Facilities at JFK Outlook Good TWA has announced it has acquireq the National Airlines terminal at New York's (As is his custom at meetings of the System John F. Kennedy International Airport Employee Council, President Ed Meyer from Pan AmeriGan World Airways under gave the most recent session of that group terms of a $6 million a year agreement at Breech Training Academy on November approved by the Port Authority of New 18 a brief update on "the' state of the York and New Jersey. airline." Because of the content and posi-. The terminal, adjacent to the existing tive tone of his comments, Skyliner is 'frans World Flight Center at JFK, became sharing this transcript of his remarks with availabie with the merger of Pan American its readers.) , and National earlier this year and the recent Let me begin by saying that I think the consolidation of their operations- at Pan outlook for our airline has never been better Am's Worldport. - in the many years I've been with TWA. "I am very pleased and proud to an We've done a lot of things together, you and nounce the acquisition of this fine facility, I, and I think it's all starting to come which will be a major enhancement to together, in many respects. TWA's operations serving New York," said The proof of that is our performance in president C. E. Meyer, Jr. the industry. In the second quarter, we were The National terminal, first opened in the second most profitable carrier next to 1968, occupies 343,500 square feet of Delta - that's pretty fancy company to space with two operating satellites, each keep - and in the third quarter, we were providing parking space for five to six the most profitable trunk carrier in the aircraft. TWA plans to move domestic industry. flight operations from the Flight Center to To put our 1980 performance into some the new terminal, freeing its famous perspective, American and United this Saarinen building for international flights. year are going to lose something like $100 Various designs 'are being considered for a million, while the industry is headed for a structure to connect the two terminals. loss of between $300 and $500 million. If you look at the recession year 1970, ~eady By Spring when wehadafarsmallerrevenue base, we Mr. MeyersaidTWAwouldbeginready lost $100 million that year. In the 1975 ing the National terminal immediately for recession, with revenue of between $1-3/4 its use and plans to begin operating out of and $2-billion, we lost $120 million. This the facility by mid-March 19~1. year, with revenues on the order of $3.5 "While the Flight Center, designed by billion, we might lose only ~24 to $35 the late Finnish architect Eero Saarinen, is million --=- while the industry is losing its probably one of the most recognized build shirt. ings in the world," Mr. Meyer said, The fact is that, essentially, we've al "current anticipated growth in TWA's inter (to page 6) national services at JFK requires additional space. Shifting our domestic flights to the Curbside photo and model prepared by TWA's properties and fac~lities staff illustrate neighboring facility, de_signed by I. M. Pei, Funds to Aid the close proximity ofthe Trans World Flight Center (right) and the National Airlines the renowned _architect, will alleviate many terminal. TWA plans to shift its domestic flights to the new termbial, which has gate constraints to our future plans for New PapaF~mily space for 10 to 12 aircraft. York." :.·.! Michael F. Papa, customer service agent in-charge at Washington National Airport, Seniors Salvage 50-Year-Old T&WA Indian Head Insignia was fatally stabbed in an airport restroom on November 19 in an apparent robbery attempt. Mr. Papa, who suffered multiple wounds, was rushed to National Ortho paedic and Rehabilitation Hospital in Arlington, VIrginia_, but died_without re gaining consciousness. Airport police arrested an 18~year-old Fort Belvoir soldier, Pvt. Joseph Shay, after being summoned by customer s~ryice agent Tom Payne. Payne, who ran to the restroom after hearing screams for help, found Mr. Papa bleeding. profusely. He ordered Shay not to move and called police. Shay was arraigned at B.S. Magistrate's Court in Alexandria and held without bond on a charge of first degree murder. Authori ties said he joined the army last July and recently completed training at Ford Leonard Wood, Missouri. ~e was assigned to Fort Belvoir only days before the attack on Mr. Papa. Mr. Papa, 44, was a 25-year TWA veteran. He worked at Washington N a tiona! all his career, starting as a ground service helper. He had been agent-in charge at the airport ticket counter the past seven years. Friends expressed shock and grief over Famed Indian head-and-arrow insignia of Transcontinental~ Western Air, salvaged from a Fokker F-10, was displayed at the Mr. Papa's death. "He was a fine individ-_ rec~nt Seniors roundup in Wick~nburg, Arizona. Holding the 16-foot fuselage section-are (from left) Homer Monroe, Herman (to page 6) Zierod, Bob Montgomery, John Meyer, John Guy-and Parky Parkinson. (More Seniors on pages 4-5.) Photo -Ken Fletcher A Man for All Seasons Box605 Calculated Risk Phoenix. More than half the time, after paying the On one recent day in San Francisco, first class surcharge, we are Q TWA paid out $28,000 in denied served a coach meal. I am sure some non boarding compensation. Does that indicate revs do not list themselves, but very we ought to take another look at our MUST seldom out of MCI or other stations we levels on transcontinental flights? travel through have we encountered the difficulty we experience at Phoenix. Is this N arne Withheld poor planning locally, or is it a budget San Francisco cutting method at the expense of the non revenue traveler? (from Pete McHugh, staffvicepresi l hope this inconsiderate treatment of A dent-passengerservices): There are non-revs at this station is not indicative of always going to be days when you pay out things to come as the result of cost cutting $28,000. Hopefully, that's not every day. · systemwide. The way the MUST level works, we look at N. L. Green every flight, every day, and keep a his-tory Kansas City of all of them. The question is, of those people booked on those flights, how many (from Allen B. Brighton, general will show up at the airport? We have A manager-Arizona): Although we do .statistical techniques for measuring that have to watch our meal costs closely, our but like all statistical techniques, they deal objective is to avoid waste ......:..._ not to in averages and probabilities, and there are economize at the expense of non-revenue always going to be days when more people passengers. show up than you anticipated. Where on an Meal ordering is especially difficult at Captain Si Morehouse (right), demonstrates his solar heating system to a neighbor in average a hundred people don't show up Phoenix due to the large number of non his backyard in Alexandria, Virginia. The TWA pioneer, now 83, has many inventions for some flight, there'll be one day when revenue passengers visiting this area who to his credit. everybody will show up - and on that day do not list themselves for meals. (A recent -· ·In April, 1927, as. Charles Lindbergh razoJ: blades to perfecting safety locks on you'll pay a $28,000 overbooking penalty. survey indicates that 31% more NR 's show prepared to fly the Spirit of St. Louis to refrigerators. But based on our information when we up than have listed with reservations). We Paris, a young man started flying for For the past . six years, Si has been measure how much we get in revenue try to compensate for this in our meal Western Air Express. spending his time in his backyard and because we overbook - or, to put it ordering and top-off procedures but we are workshed, experimenting with solar heat another way, how much we'd lose if we not always successful. Silas "Si" Morehouse was his name. ing. By trial and error, he's come up with overbooked less - that $28,000 is just a Our records indicate that the flight to With the merger ofWAE, TAT-Maddux the Silok Solar Heater, a system of panels. drop in the bucket. It's all in proportion. which you refer carried 17 non-revenue and Pittsburgh Aviation Industries in Octo that absorbs the sun's rays. Nothing new We've estimated that in a quarter, absent passengers and that it was dispatched with ber, 1930, Si came. over to 'franscontinental about that, except that Si t:hiilks he's got the overbooking, we would have carried some six meals short because more passengers & Western Air. That October 25, ~e to its price down to where any homeowner can $40 million less in revenue. I think that's showed up than expected;· our top-offs new name, TWA inaugurated the first afford it. He hopes to interest manufac the key thing against which you have to were exhausted, and extra meals could not transcontinental all-air service. Captain turers . and distributors throughout the. measure that $28,000. be obtained without incurring a lengthy Morehouse was one of the first to fly the flight delay. new run. country to market Silok, which he says any We are sorry that on this flight some of weekend handyman can install easily him Innocent Victims Now 83, Si Morehouse is retired and self.

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