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World Bank Document Document of The World Bank Public Disclosure Authorized Report No: ICR00003302 IMPLEMENTATION COMPLETION AND RESULTS REPORT (IBRD-4826-RU) ON A LOAN IN THE ORIGINAL AMOUNT OF US$ 50.00 MILLION AND Public Disclosure Authorized REVISED AMOUNT OF US$ 32.19 MILLION TO THE RUSSIAN FEDERATION FOR REGISTRATION PROJECT Public Disclosure Authorized August 29, 2016 Social, Urban, Rural and Resilience Global Practice Russian Federation Country Unit Europe and Central Asia Region Public Disclosure Authorized CURRENCY EQUIVALENTS (Exchange Rate Effective August 16, 2016) Currency Unit = Ruble 63.84 Ruble = 1 USD FISCAL YEAR January 1 – December 31 ABBREVIATIONS AND ACRONYMS AM Aide Memoire BTI Bureau of Technical Inventory CAS Country Assistance Strategy CIS Commonwealth of Independent States ECA Europe and Central Asia FCA Federal Agency for Cadastre of Immovable Property (Cadastre Agency) FRS Federal Registration Service IBRD International Bank for Reconstruction and Development ICR Implementation Completion and Results Report ICT Information and Communications Technology IP Implementation Progress LA Loan Agreement LARIS Land Reform Implementation Support Project M&E Monitoring and Evaluation MED Ministry of Economic Development MFC Multifunctional Center MOJ Ministry of Justice NGO Non-Government Organization PAD Project Appraisal Document PDO Project Development Objective PIU Project Implementation Unit RUB Russian Ruble SOF Subject of the Federation UNECE United Nations Economic Commission for Europe US$ United States Dollar WPLA Working Party for Land Administration Senior Global Practice Director: Ede Jorge Ijjasz-Vasquez Sector Manager: Jorge Munoz Project Team Leader: Juan Navas-Sabater ICR Team Leader: Juan Navas-Sabater ICR Primary Author: Daniel Roberge RUSSIAN FEDERATION Registration Project CONTENTS Data Sheet A. Basic Information B. Key Dates C. Ratings Summary D. Sector and Theme Codes E. Bank Staff F. Results Framework Analysis G. Ratings of Project Performance in ISRs H. Restructuring I. Disbursement Graph 1. Project Context, Development Objectives and Design ........................................................... 1 2. Key Factors Affecting Implementation and Outcomes ........................................................... 6 3. Assessment of Outcomes ...................................................................................................... 11 4. Assessment of Risk to Development Outcome ..................................................................... 18 5. Assessment of Bank and Borrower Performance .................................................................. 19 6. Lessons Learned .................................................................................................................... 22 7. Comments on Issues Raised by Borrower/Implementing Agencies/Partners ....................... 23 Annex 1. Project Costs and Financing ...................................................................................... 24 Annex 2. Outputs by Component .............................................................................................. 25 Annex 3. Economic and Financial Analysis ............................................................................. 29 Annex 4. Bank Lending and Implementation Support/Supervision Processes ......................... 36 Annex 5. Beneficiary Survey Results ....................................................................................... 40 Annex 6. Stakeholder Workshop Report and Results ............................................................... 41 Annex 7. Summary of Borrower's ICR and/or Comments on Draft ICR ................................. 43 Annex 8. Comments of Cofinanciers and Other Partners/Stakeholders ................................... 55 Annex 9. List of Supporting Documents................................................................................... 57 Annex 10. List of Contracts Realized under the Registration Project………………………….58 Project Data Sheet A. Basic Information Country: Russian Federation Project Name: Registration Project Project ID: P093050 L/C/TF Number(s): IBRD-48260 ICR Date: 08/25/2016 ICR Type: Core ICR Lending Instrument: SIL Borrower: Russian Federation Original Total USD 50.00M Disbursed Amount: USD 31.17M Commitment: Revised Amount: USD 31.24M Environmental Category: B Implementing Agencies: FER Cofinanciers and Other External Partners: B. Key Dates Revised / Actual Process Date Process Original Date Date(s) Concept Review: 10/21/2002 Effectiveness: 04/23/2008 04/23/2008 08/23/2010 05/28/2014 Appraisal: 04/25/2005 Restructuring(s): 02/11/2015 12/14/2015 Approval: 06/13/2006 Mid-term Review: 05/30/2012 05/26/2012 Closing: 05/31/2014 02/29/2016 C. Ratings Summary C.1 Performance Rating by ICR Outcomes: Satisfactory Risk to Development Outcome: Low or Negligible Bank Performance: Moderately Satisfactory Borrower Performance: Satisfactory C.2 Detailed Ratings of Bank and Borrower Performance (by ICR) Bank Ratings Borrower Ratings Quality at Entry: Moderately Satisfactory Government: Satisfactory Implementing Quality of Supervision: Satisfactory Satisfactory Agency/Agencies: Overall Bank Overall Borrower Moderately Satisfactory Satisfactory Performance: Performance: i C.3 Quality at Entry and Implementation Performance Indicators Implementation QAG Assessments (if Indicators Rating Performance any) Potential Problem Project at Yes Quality at Entry (QEA): None any time (Yes/No): Problem Project at any time Quality of Supervision Yes None (Yes/No): (QSA): DO rating before Satisfactory Closing/Inactive status: D. Sector and Theme Codes Original Actual Sector Code (as % of total Bank financing) General public administration sector 7 7 Law and justice 37 37 Sub-national government administration 56 56 Theme Code (as % of total Bank financing) Administrative and civil service reform 14 14 Land administration and management 29 29 Legal institutions for a market economy 14 14 Municipal governance and institution building 14 14 Personal and property rights 29 29 E. Bank Staff Positions At ICR At Approval Vice President: Cyril E Muller Shigeo Katsu Country Director: Andras Horvai Kristalina I. Georgieva Practice Manager/Manager: Jorge A. Munoz Marjory-Anne Bromhead Project Team Leader: Juan Navas-Sabater Samir M. Suleymanov ICR Team Leader: Juan Navas-Sabater ICR Primary Author: Daniel Roberge F. Results Framework Analysis Project Development Objectives (from Project Appraisal Document) In the PAD, the Project Development Objective (PDO) was formulated in two different ways: - Main text: "The Project will support on-going reforms of the registration system of rights in immovable property in Russia through improving procedures and the information flow from the registry to users with ii a development objective to facilitate the development of real property markets, improve the quality of services provided, and strengthen the linkages with other organizations dealing with real property." - Annex 4 (Detailed Project Description) PDO: The objective of the project is to improve the system of registration of legal rights to immovable property by developing standardized, clear and more efficient registration procedures, and by introducing an improved information management system for the registration offices. The PDO formulation from Annex 4 was also used in the Loan Agreement (LA) that was signed on Sept. 12, 2007. It is, therefore, used for the purposes of the ICR. Revised Project Development Objectives (as approved by original approving authority) The PDO was never changed though the language between the PDO in the PAD and the LA was harmonized with the 2010 restructuring. The following PDO was confirmed: "The objective of the Project is to improve the system of registration of legal rights to immovable property by developing standardized, clear and more efficient registration procedures, and by introducing an improved information management system for the registration offices." (a) PDO Indicator(s) Original Target Actual Value Formally Values (from Achieved at Indicator Baseline Value Revised approval Completion or Target Values documents) Target Years Indicator 1 : Reduction of time for registration (first time, sales, inheritance, others) 8 calendar days Value (actual) quantitative or 30 calendar days (legal) 15 calendar days 10 calendar days Qualitative) (legal) Date achieved 05/15/2006 06/14/2006 02/29/2016 Comments Achieved. Registration time was reduced from 30 calendar days to 8 working days: over (incl. % 45% better than the original target value and two days faster than the legal requirement achievement) of 10 days enacted in December 2014. Increased productivity of the united registration staff (average number of registrations Indicator 2 : completed per staff) Value 700 registrations per staff 1,200 registration 1,915 registration per quantitative or per year per staff per year staff per year Qualitative) Date achieved 05/15/2006 06/14/2006 02/29/2016 Comments Achieved and exceeded. Registration staff have almost tripled their productivity and are (incl. % processing 60% more registrations than the original target value. achievement) Indicator 3 : Client satisfaction (individual users, professionals and institutions) Value 80% (baseline plus 90% (baseline quantitative or 60% 95.7% 20%) plus 30%) Qualitative) iii Date achieved 05/15/2006 06/14/2006 08/23/2010 02/29/2016 Comments Achieved. The level of client satisfaction according to the latest customer satisfaction (incl. % survey is 88% whereas
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