Maine Business School umaine.edu/business

University of Maine • Fall 2016

Sweet equity Alumna opens bakery in Brewer From Dean Ivan Manev 22

Dear friends, 12 Fall is a wonderful time for a fresh start. With the changing of the season comes a desire for new challenges and opportunities. Here at MBS, we are excited about the new academic year and the promise it holds. 10 This fall, we welcomed our largest incoming class ever — an increase of 40 percent over last year. We also have new faculty appointments: Associate professor of management Niclas Erhardt is the associate dean, management lecturer Scott Spolan is the director of the MBA program, and Betty Woodman, formerly a cooperating faculty member, is now a marketing lecturer. We also are happy to welcome Joe Clark, a management information systems (MIS) lecturer. This issue of MBS Connects features 21 graduates who embraced change and all the possibilities and adventures that go along with it, such as Alison Keane ’16, who opened a cafe in Brewer, Maine. Contents Also in this issue, we celebrate MBS graduates Kirk Ramsay, Derek Jones, Sarah MBS news briefs...... 3 Alumni focus: Nick Nadeau...... 15 Eremita, Mark Ross and Cassie Vaillancourt, From the cover: Alison Keane ’13...... 4 Alumni focus: Mark Ross...... 17 all of whom used their business education to succeed at jobs here in Maine. MBS alumnus Russia trip...... 6 Strategic marketing...... 18 Nick Nadeau is helping drive process Sweden trip...... 7 Student stories: Dodge Tucker...... 19 improvement at his Los Angeles company, while alumna Christine Clark is working on International business...... 8 Alumni focus: Cassie Vaillancourt...... 20 building a startup in the Washington, D.C. Student stories: Kristin Hall...... 10 Students learn about cyberlaw...... 21 area. Meanwhile, right here at D.P. Corbett, MBA students Kristin Hall and Dodge Internship coordinator...... 11 May 2016 graduates...... 22 Tucker are making the most of their graduate Alumni focus: Kirk Ramsay...... 12 Donor recognition...... 23 program, while Amanda Plourde, our internship coordinator, is building a program Leaders in training...... 14 Student stories: Pip Kolmar...... 24 from the ground up. As always, we are happy to bring you stories about class assignments, research projects and MBS travel experiences, as well as some of the exciting ventures in which MBSConnects is published by the Maine Business School faculty are involved. Ivan Manev, Dean Let us know what is happening in your Written and edited by Ruth-Ellen Cohen life by calling 207.581.1968 or emailing Students, faculty and alumni are encouraged to submit information [email protected]. We look forward by contacting 207.581.1968 to hearing from you. Layout and design by Division of Marketing and Communications Printed by University of Maine Printing Services MBS news briefs

300 campuses around the United States “Pank is a constant advocate for and Philippines. quality and intellectual rigor both in Agrrawal exemplifies the land education and research,” says David grant tripartite mission of scholarship, Neivandt, a Phi Kappa Phi member teaching and service, which is an and UMaine’s associate vice president integral part of Phi Kappa Phi, says for research and graduate studies. UMaine professor Daniel Sandweiss, the “His contributions to the research national Phi Kappa Phi vice president and graduate studies missions of for chapter development. the University of Maine have been “Pank is a strong scholar with a outstanding.” national reputation, an exceptional In 2013, the Maine Alpha Chapter educator with outstanding teaching of Sigma Phi Epsilon recognized him evaluations, and a dedicated supporter as the faculty member of the year. He of UMaine who provides tremendous also appeared on Yahoo Finance for service on campus,” says Sandweiss, a being listed as one of 17 influential professor of anthropology and climate business school professors by ETF change, who nominated Agrrawal for Database (ETFdb), a global leader in the society. market analysis, tracking and ratings. Agrrawal inducted into Each spring, the UMaine chapter of Committed to enhancing the MBS Phi Kappa Phi Phi Kappa Phi inducts up to five new student experience, he created the MBS faculty/staff members and around 50 Finance Society, a meeting ground MBS associate professor of finance students. for students who are passionate about Pank Agrrawal has been inducted into “The best part of the induction finance and want to explore topics that the UMaine chapter of Phi Kappa Phi ceremony was seeing top students go beyond the course curriculum. honor society. campuswide,” Agrrawal says. “Phi Agrrawal has delivered more than The nation’s oldest, largest and most Kappa Phi celebrates cross-disciplinary 25 papers at refereed conferences, selective honor society for all academic scholarship at a national level and published 14 peer-reviewed papers, disciplines in higher education, Phi I feel humbled and privileged to be been quoted by the Wall Street Journal, Kappa Phi was founded in 1897 at part of it.” and developed and released the UMaine by 10 seniors to recognize Agrrawal spent eight years in ReturnFinder app via Apple’s App store. outstanding students, faculty and quantitative research and portfolio His biographical profile is included in staff. With a mission “to recognize and management in the investment “Who’s Who in Finance and Business,” promote academic excellence in all fields management industry before joining a publication of Marquis Who’s Who. of higher education and to engage the the MBS faculty in 2005. He has He is a member of the CQA (Chicago community of scholars in service to served on and helped establish several Quantitative Alliance) and is an others,” the society has more than 1.25 UMaine committees related to research active reviewer of many peer-reviewed million members from approximately and graduate studies. journals. n

Media company promotes Miles recognized for mentorship video by student’s company Grant Miles, an associate professor of management, was recognized as an The Portland Press Herald included extraordinary faculty mentor last spring at a video of Portland Head Light filmed UMaine’s 29th annual Graduate Student and with a drone in an online post about Faculty Recognition Ceremony at the Harold Fort Williams Park and the lighthouse. Alfond Sports Arena. n The video was created by Casey Nava, a marketing and management major from Waterboro, Maine. The University of Maine does not discriminate on the grounds of race, color, religion, sex, sexual Nava is the CEO of Navadise Media, a cinematography orientation, including transgender status and gender expression, national origin, citizenship status, company he co-founded with his brother in 2014. WCSH age, disability, genetic information or veteran status in employment, education, and all other programs and activities. The following person has been designated to handle inquiries regarding (Channel 6 in Portland) also shared the video on its official nondiscrimination policies: Director, Office of Equal Opportunity, 101 North Stevens Hall, Facebook page. n 207.581.1226, [email protected].

University of Maine 3 From the cover Sipping success

Keane’s Logical Sip merges business and baked goods

ombining her MBS training “I figured I would gain experience Now Keane’s days fly by as she manages with her love for baking, recent working for someone else for a while,” Logical Sip, which opened April 22 and C graduate Alison Keane has says Keane, who earned a bachelor’s held its grand opening June 3. Open daily opened Logical Sip, a cafe and bakery degree in management with a for breakfast and lunch, the cafe’s extensive featuring natural and healthy foods, concentration in entrepreneurship from menu features fresh food at reasonable in Brewer, Maine. MBS in 2013. prices. Keane, who graduated with an MBA in “But after I started applying for jobs, With four employees, including two May, says she always planned on opening I realized it was silly to try so hard to trained bakers, Keane does much of the her own business, but didn’t anticipate it convince someone else of my worth. I food preparation, but makes it a priority to happening this quickly. thought, ‘Why wait?’” be at the front counter as often as possible.

4 Maine Business School “I think many people who open restaurants have culinary experience without business experience, but I was the opposite. The business skills I got at MBS will give me a huge advantage over competitors.”

“Interacting with customers, preparing All the baked goods — including our MBS taught me the importance of their orders, and serving them quickly bread — are made in-house, from scratch, customer satisfaction and loyalty and and with a smile are my most important with the exception of the gluten-free items, listening to the demands of the people. I am tasks,” says Keane, who grew up in Brewer which we purchase locally. focused on quality of service and food now, and lives in Eddington. “My staff is great, as opposed to quantity of sales. I want to but I figure nobody takes greater pride in Who helped and advised you as you make sure we are organized enough behind this service than I do. Connecting with wrote your business plan? the scenes to handle increasing business. customers also helps me network, since I reached out to MBS associate professor I think my MBS education will come right now, in these early stages, many of entrepreneurship Jason Harkins and into play even more later on, once we are neighbors and fellow Brewer/Bangor met with him many times to discuss my are established and need to determine a business owners.” business plan. He was a huge help. He strategy going forward. So far, I have been Reflecting on her journey since opening helped me establish a target market and able to limit marketing expenses since the downtown Brewer business, she can’t figure out how I was going to differentiate social media exposure and word of mouth believe how far she has come. my business. have been huge. “I have learned a lot about myself I also sat down with D’arcy Main- Of course, MBS also taught me the during these past few months,” she says. “I Boyington and Nicole Gogan, the economic importance of accurate bookkeeping and am proud that I have been able to handle development team in Brewer, who went monitoring numbers. I can’t wait to be something completely new with great risks. above and beyond to entice me to choose in business long enough to have some I am working harder than I ever thought Brewer. I knew they would be great support numbers to analyze. I could, but I know that if I stay patient when I started operating and contributing MBS also taught me the importance and persistent, the reward will be worth to the city. of culture. My operations manual initially the wait. My hope is that I can work hard included a much more rigid culture, but enough now so that I can spend the next How is your MBS training helping you once I hired employees and opened the chapter of my life traveling the world.” run your business? business, it became clear that a casual My MBS education gave me a solid environment would be more productive. Why did you choose the name foundation of essential business skills as Logical Sip? well as an awareness of the importance How did MBS prepare you for your The term ‘logical’ refers to food made from of having a detailed business plan, career and for life after graduation? scratch with no preservatives or strange including accurate expense and sales When I took executive-in-residence Shawn ingredients. We use ingredients you have forecasts. I think many people who open McKenna’s leadership class, I learned that heard of: flour, sugar, cinnamon, etc., restaurants have culinary experience not all leaders are the same — you have with no additives. We offer many healthier without business experience, but I was to figure out your strengths, decide your choice items, but also a wide variety of sweet the opposite. The business skills I got strategy and then own it. treats. It is logical to eat simple, homemade at MBS will give me a huge advantage I have a unique approach for dealing food, and to have a balanced diet of health over competitors. with employees. My focus is on keeping food, as well as ‘treat yourself’ foods. Now that my staff is fully trained, I them happy and engaged with the business. All of the original recipes are mine, have had time to sit down and plan out They respect me for the work I put in practiced and perfected in my kitchen at the ‘bigger picture’ business duties. Many everyday, but they also like me and are home over the past year. My two bakers people stress the importance of marketing rooting for me to succeed. n like to experiment, though, so I think new and bringing in revenue, but that is not my bakery items will be a frequent occurrence. top priority right now. For more about Logical Sip, visit logicalsip.com.

University of Maine 5 From the classroom Worldwide studies Trips provide experience in international business environments

Undergraduates travel including the Hermitage Museum, Red you can run into while starting a business to Russia Square, Kremlin, Tretyakov Gallery, in Russia.” Novodevichy Convent and Peterhof Calling the city center of Yaroslavl, tudents learned firsthand about Palace; a boat trip; and a four-day stay in a UNESCO World Heritage Site, doing business in Russia when Syktyvkar where host families provided a “one of the most wonderful places I Sthey visited the country in the more personal view of life in Russia. have ever been,” MBS senior Tyler Morin spring as part of an MBS international Shawn McKenna, MBS executive in ’16 says he came away with a entrepreneurship class. residence and owner of a chain of popular new perspective. Led by John Mahon, an MBS Moscow-based diners, treated the travelers “It’s funny that 200,000 people management professor; and Andrei to a meal at one of his restaurants and spread out like that is considered a tiny Strukov, an MBS cooperating faculty talked about doing business in Russia and community,” says the South Paris, Maine, member, director of the UMaine Faculty the cultural differences he overcame. native who is now an MBA student. Development Center, and a native of Russia, Muscovites “don’t take customer “That’s triple the size of Portland, Maine. the trip focused on international business service as seriously as we do,” says Zachary It is interesting that the Russian economy opportunities and included discussions with Stephens ’17 of Saco, Maine, who is can’t support the random small 5,000– entrepreneurs and business experts. majoring in finance with an international 10,000 town that I grew up in. Having To prepare for the trip, the class studied business concentration. no Amazon, Walmart or Hannaford and Russian history, culture, economics and “Doing business in Russia is a lot no decent wages would be a different politics. While in Russia, the students different,” he says. “You don’t want to world. The inequality gap seems to be kept journals, and when they returned become too big or make too big a profit even larger here than in America. Every home, they created blogs to reflect on the because you will be forced to sell your day here makes me more grateful for experience. business to the government. This was my family back home and the The students toured Moscow and St. surprising because, with my business opportunities I have been given.” Petersburg and visited businesses including mindset, I am always thinking about Kaitlyn Lavallee ’17, a math and a furniture manufacturer, felt factory, real profit and increasing shareholders’ wealth economics major from Sabattus, Maine, estate firm and wood products company, as — something we are taught in our MBS says the trip taught her “there are well as a law practice where MBS alumnus classes.” innumerable ways to view or react to a Matthew Shannon ’11 works. An aspiring For Stephens, a trip highlight was situation or idea.” attorney who lives in St. Petersburg, he visiting the law firm where students were “Living with a Russian family and was first introduced to Russia when he given a variety of scenarios and asked to learning about the culture has allowed participated in an international field study make a successful business based on the me to see the advantage of acknowledging class as a student. circumstances. and welcoming other viewpoints and The itinerary also featured visits “This was really eye opening,” he says. traditions as well as sharing my own,” to cultural attractions and landmarks, “It demonstrated the different situations she says. n

“This [trip] was really eye opening. It demonstrated the different situations you can run into while starting a business in Russia.”

Zachary Stephens ’17

6 Maine Business School MBA students visit Sweden as part of international field study class

leven MBS graduate students got an international perspective on business Ethis spring when they traveled to Sweden as part of the MBA program’s international field study class. Divided into teams, the students researched and visited five Stockholm- based businesses. They say the trip was a highlight of their MBA program experience, and they gained a better understanding and appreciation of Swedish business practices. “The businesses we visited were much less hierarchical than most in the U.S.,” says Steve Achorn ’16. “They focused on teamwork and being successful as a company rather than individual success. I thought this was an excellent way of doing business because it makes every employee I realized that the world is not such feel empowered and promotes collaboration “ to achieve a common goal.” a big place and is even getting Led by Niclas Erhardt, MBS associate dean and associate professor of smaller with the digital age.” management, and Devon DeMarco, an Beth Johnson ’16 adjunct professor, the eight-day journey included visits to Magine TV, a cloud-based TV platform; Electrolux, a global leader host. I realized that the world is not such a profile, and composed questions for in home appliances; Avalanche Studios, a big place and is even getting smaller with business leaders. To help understand the computer gaming company; Widespace, the the digital age,” she says. context within which businesses operate in leading mobile brand advertising company The voluntary MBA trip is an Sweden, the students were asked to give a in Europe; and Epicenter, an office-share important part of the curriculum because presentation on a Swedish television series, company that provides various amenities it “furthers understanding, appreciation book or movie. including meals, conference rooms, and application of the principles, practices Students kept journals about their workshops and social networking events to and nuances of international commerce,” experiences during the trip and startups. says MBA director Scott Spolan, a lecturer created blogs with observations, Also on the itinerary were visits to a in management. “Shared experiences and reflections and impressions when they maritime museum, art museum and zoo, memories are also the basis for lifelong returned home. as well as a daylong “selfie” scavenger hunt professional bonding and networking.” In his blog, Pip Kolmar ’16 wrote designed by Erhardt to familiarize students Former MBA director Rick Borgman, about Avalanche’s open office space and with Stockholm. a finance professor, said “these international the importance of sharing resources when “Students always come back raving experiences are often life changing. Students it comes to innovation. Shane Albert ’17 about their trips,” Erhardt says. “It really expand their worldview — important in wrote that Widespace introduced him to a is a unique learning opportunity to build the age of global business — and open their “whole new perspective of how-to market ties with other MBA students, interact with eyes to different ways of doing things.” brands, and their technological insights faculty, network with local businesses, and In addition to Sweden, MBA students were truly impressive.” socialize with host nationals.” have traveled to Vietnam, Russia, Japan, Vartika Srivastava ’16 was impressed Beth Johnson ’16 says the trip was a Germany, France, Bulgaria, the Czech Republic, with Epicenter’s willingness to provide space great way to end her MBA program. Argentina, Brazil, Nicaragua and China. to universities and younger professionals. “Teamwork can be challenging, but this To prepare for the Sweden trip, students Even more impressive, she wrote, were the class made the experience seem effortless gathered information about each company’s microchips inserted into hands to replace and enjoyable. Sweden was a wonderful business model, challenges and customer office key cards. n

University of Maine 7 MBS Advisory Board From the classroom

Shelly Bartlett ’86 Senior Vice President for Finance, L.L. Bean, Inc.

Dan Bouchard ’83 Senior Vice President at State Street Bank Former Senior Managing Director, Global Markets

Dennis Carey ’68 Former CFO, Home Depot

Stephen K. Clark ’80 CEO, Bangor Federal Credit Union

Jay Cromarty, Chair ’78 Partner, International Entrepreneurship Center

John DeQuattro Vice President, Investment Advisor, TD Wealth

Ivelin M. Dimitrov, CFA ’03 Chief Investment Officer, Fifth Street Finance Corp.

Andrew Frawley ’84 President of Marketing Technology, Epsilon

Joel P. Gardiner ’83 Principal, Deloitte Consulting LLP Dianne Grade, Vice Chair ’08 A study in Product Manager, Tyler Technologies, Inc.

Shaun A. Hutchinson, Esq. ’87 Director, Business Development, Legal Solutions, DTI business culture Bethany Mealey ’09 Program Manager, UNUM tudents in MBS lecturer Clint Relyea’s Students say they enjoyed the hands-on Douglas Packard ’79 Introduction to International Business project, as well as the opportunity to learn CEO/Owner, Doug Packard Consulting Sclass spent the spring semester about a different culture. They were able to Ronald Roope ’04, ’11 MBA researching how commerce is conducted sharpen their teamwork, time management, Senior Vice President, Bangor Savings Bank in other countries and showcased their organizational, communication and knowledge at the second annual International leadership skills. Ralph Seferian, Vice Chair ’81 Trade Show. Abby Grindle ’17, a double major Vice President, Oracle Teams of students were assigned a in marketing and management, says the Jon F. Sorenson ’86 country and tasked with researching the assignment enabled her to apply the training President, JFS Energy Advisors economy, imports and exports, tax structure, she has learned at MBS. Working with the marketing practices and business etiquette, business librarian at Fogler Library on her Kristin Stewart ’81 as well as culture, history, demographics Spain exhibit, Grindle, of Old Town, Maine, Vice President, BNY Mellon and environmental policies. They studied researched that country’s economic stability world trade and investments, international and stock market, and evaluated promising economic relationships, and the challenges industries, such as solar power. and opportunities involved with conducting Sarah McDowell ’17, a marketing major business in worldwide markets. from Maynard, Massachusetts, says the Acting as “economic development assignment provided a chance to be creative officers” of many countries around the and have fun while connecting with other globe, students displayed exhibits at the members of the UMaine community. New Balance Student Recreation Center in “We attended a German club meeting, May where they handed out brochures from spoke with professors of German language embassies and consulates, displayed items classes, and questioned staff members at the obtained during visits, served traditional study abroad office,” she says. food and drinks, presented slideshows, and Jeffrey Porter, director of the U.S. demonstrated games. Export Assistance Center of Maine; Jeffrey

8 Maine Business School Bennett, senior trade specialist for the products exclusively in New England now Maine International Trade Center; and rely on markets thousands of miles away to be Lucy Sommo, director of international successful. Knowledge of those cultures and recruitment at UMaine, evaluated the business customs can make all the difference.” exhibitions on the relevance and quality Porter says the students showed an of the material, appearance and creativity, impressive depth of understanding. and on how well students presented and “Thanks to projects like this, young understood the information. people can see that interesting things First place went to Denmark; second are happening everywhere and that all place, Sri Lanka; third place, Chile. countries have something to offer the “We live in an interconnected world, grand economy,” he says. “The better we and it is critical that University of Maine understand the world, the more likely our students have an understanding of cultures, differences can be resolved peaceably.” customs and business practices across the Avery Langlois ’17, a management globe,” Sommo says. “As UMaine becomes major from Mattapoisett, Massachusetts, a more international campus, it is crucial whose team researched Sri Lanka, says he that all students be culturally competent. enjoyed the assignment because it pushed This prepares them for the world after the students out of their comfort zone. His graduation. Even for students who stay in team member, Kalli Kirkpatrick ’17, says she Maine, global awareness is critical in a world liked being creative with the presentation. culture and lifestyle I was unaware of,” that is shrinking. From a business perspective, The Portland, Maine, native and minor in says Sheraton Jones ’17, a double minor in companies that once may have sold their management, made traditional Sri Lankan business administration and management cuisine for visitors to their display. from Anaheim Hills, California, who “The assignment gave me an worked on the first-place exhibit. “I was opportunity to learn about a whole new able to broaden my perspectives on business and life as I learned about the business rules, laws and regulations in Denmark, We live in an interconnected world, and about how Danish people live their “ everyday life with certain beliefs, morals and and it is critical that University of Maine values.” students have an understanding of Relyea and Sarath Nonis from Arkansas State University presented a paper about the cultures, customs and business practices project at a June meeting of the Academy of across the globe.” International Business in New Orleans. “I was happy to spread the word about Lucy Sommo, UMaine director of international recruitment UMaine students’ great work,” Relyea says. n

University of Maine 9 Kristin Hall ’17

MBS Student jet-setter

BA student Kristin Hall ’17 is “During my travels, I found couch- my planning, executing, organizational a world traveler and certified surfing a great way to meet people. I stayed and communication skills. These abilities M tour director who looks forward with a couple in Rijeka, Croatia, who took will serve me well no matter what career I to using her graduate business degree to me to places you’ll never read about in a choose.” capitalize on her international experiences. guide book. I was treated to incredible views Hall has used her travels to gain valuable “An MBA will help me understand how from nearby peaks and to an evening in an skills and work for causes she cares about. to do business abroad and gain exposure underground Cuban bar where we danced During a recent trip to Peru, she worked to career options involving tourism and salsa. They invited their friends over, and with SKIP (Supporting Kids in Peru) in travel,” says the Longwood, Florida, native we spent the evening making dinner and a small village outside Trujillo, teaching who also is earning a master’s degree in sharing stories.” English to children and helping business global policy from the University of Maine In 2013, aiming to combine her owners obtain loans. While visiting Finland School of Policy and International Affairs. passion for travel with a full-time job, she a couple years ago, she volunteered with As an undergraduate, she attended became a certified tour director through AIESEC, an organization that facilitates University of Central Florida, where she the International Tour Management student internships with businesses, helping earned a degree in business and minor in Institute in San Francisco, California. to create entrepreneurial, global-minded international business. At UCF, she spent Her first job was with the travel firm leaders. a semester at the ICN Business School in Collette, where she specialized in tours in She decided to attend MBS after a Nancy, France. When she returned, she co- France, Cuba, England, California and chance meeting with professor Nory Jones founded GlobaLink, a student organization Washington, D.C. at a Maine Troop Greeters event at Bangor that aims to help UCF’s international Now an independent tour director, International Airport. students integrate into the community. she spends her university breaks leading Now in her second year in the MBA After graduating in 2011, she continued excursions for companies including program, she serves as a graduate assistant to indulge her love of travel, visiting more WorldStrides and Trafalgar. and as president of GBA/NAWMBA than 20 countries, including Croatia, “I love being a tour director,” she says. (Graduate Business Association/National Hungary, Poland, Estonia, Germany, “I enjoy meeting new people from all over Association for Women MBAs). Finland, Norway, Greece, Ireland and the the world and providing entertaining and “MBS offers wonderful opportunities Netherlands. informative stories as I share the culture and including small classes, flexible online “I have had amazing adventures and history of a city or country that I learned courses and the opportunity to participate made friends from all over the world,” she about through experience and study. I also in an international trip,” she says. “I love says. “In Spain, I hiked the Camino De like the challenges of having to think on my the business school tagline, ‘Expect the Santiago, a 500-mile walking trail; and in feet and deal with a range of personalities. World.’ It fits perfectly with my motto to Mexico, I summited Pico de Orizaba — In the travel/tourism industry, we call tour never stop exploring and my goal to see the third tallest peak in North America at directing ‘project management on wheels,’ as much of this big, beautiful world as 18,500 feet. and I have certainly been able to hone possible.” n

10 Maine Business School From the classroom Career matchmaker Internship coordinator helps students get a leg up on competition

BS students are getting a head start on their careers thanks to M the business school’s internship coordinator Amanda Plourde. The most important Plourde, who joined MBS in fall “ 2015, collaborates with businesses to thing we do here at establish internship programs and helps MBS is prepare students find and prepare for the valuable experiential learning opportunities that students to graduate can lead to full-time jobs after graduation. Building an internship program from the career ready, and ground up, she is busy compiling data internships are the about each placement, including a brief description and the number of students best way to do that.” who have participated. “The most important thing we do here at MBS is prepare students to graduate Internships, which can last a month, research, options, decision-making and career ready, and internships are the best way semester, summer, year, or even for a goal setting. to do that because they enable students to student’s entire tenure at MBS, typically Serving as internship coordinator differentiate themselves in this competitive are aimed at juniors and seniors who have at MBS has been both challenging and work environment,” she says. “Internships taken core requirements and are immersed fulfilling, Plourde says. provide an opportunity for students to work in the courses that pertain to their major. “I love talking with our students about in a real business environment, add skills “I am constantly getting information their career interests, about the skills they to their resume, apply the knowledge they about internships that are valuable want to develop and about their learning have gained in the classroom, and build their to students in all our MBS majors,” objectives and goals. I also like knowing professional network.” says Plourde, who has helped place a that I am helping them plan for life after A Madawaska, Maine native who management information systems intern at graduation. I feel particularly gratified earned a bachelor’s degree from UMaine’s the Orono Police Department, a marketing when they tell me that I was instrumental College of Education in 2011, Plourde intern at the Coastal Maine Botanical in helping them obtain an internship,” she has been busy over the last year contacting Gardens in Boothbay, and a finance intern says, adding she also enjoys collaborating businesses and organizations in Maine and at Means Wealth Management in Bangor. with businesses and organizations in the beyond in search of potential partnerships. “When a business notifies me that there community. “Networking is a big part of what I is an internship opportunity available, I Plourde says she strives to ensure the do,” says Plourde, who attends events send the information to students in the internship will be a valuable experience including the UMaine Career Fair and the specific major at which it is targeted,” she for both the employer and student. She Bangor Business Expo to let businesses says. “But students also come to me to ask determines what each business is looking know that the school is seeking internship if I know about any internships.” for in a student intern, how the internship opportunities. In addition to her duties as program will be structured, and what the Today, MBS has relationships with internship coordinator, Plourde holds educational takeaway will be. more than 70 companies and organizations career preparation sessions to provide “My goal is to have the majority of across Maine, including the town of information about writing resumes and MBS students participate in an internship Orono; MMG Insurance in Presque Isle; cover letters, applying for an internship experience by the time they graduate,” she Stone Coast Funds Services in Portland; or job, making a good impression at an says. “But we emphasize to our students Piscataquis Chamber of Commerce in interview, and other career-readiness that while I can let them know what Dover-Foxcroft; and Guidance Point skills. She also serves as an academic positions are available, in the end, they are Retirement Services, Mynt Investments adviser, offering guidance the ones who have to take the initiative and Enterprise Rent-a-Car, all in Bangor. and information regarding career and put themselves out there.” n

University of Maine 11 “Since I enjoyed business and knew that it was a practical degree that can be applied to virtually any industry, I enrolled.”

12 Maine Business School Kirk Ramsay ’96 Musical shades Alumnus, Bangor Window Shade co-owner diversified businesses

BS alumnus Kirk Ramsay ’96 is toyed with the idea of becoming a financial Window Shade building where I do wiring, a successful entrepreneur with a planner, but ultimately realized I am not a sanding or finishing. Working on my guitars M host of diverse interests. suit-and-tie kind of guy. is therapeutic as well as enjoyable. As co-owner of Bangor Window Shade In 1998, we moved to Massachusetts, and Drapery in downtown Bangor, he where I worked as a regional sales What did you like most about your sells and services window treatments to manager for one of my window treatment time at MBS? customers throughout the state, including suppliers. I enjoyed it, but we missed I found the classes at MBS interesting the University of Maine. Through his Maine. The next year we decided to return and relevant. I thoroughly enjoyed being a business Ramsay Guitars, he builds and home and were happy to learn that nontraditional student. I was at least sells guitars. In addition, he buys, sells and Bangor Window Shade was for sale. We 10 years older than the typical student, renovates properties; owns and manages purchased it in 2000. but many of the professors weren’t much apartments; and oversees I like being a small-business owner and older than I, so they were easy to relate harvesting on several participating in the resurgence of downtown to. They were good mentors as well as area wood lots. Bangor, which has become an exciting place teachers. “I look at life to live and work. I like the flexible hours and I remain friendly with Rick Borgman, as a series of cash I like meeting new people and developing finance professor and [former] director flows,” says Ramsay, relationships. I’m proud to say that we of MBS Graduate Programs. He and I a MBS finance major who lives in have maintained the stellar reputation that recently collaborated on a case study Bradley, Maine. “I like variety and I Bangor Window Shade developed over its for a college textbook. The study, which like to be busy. There’s no typical work day 103 years in business. involved the decision-making process over for me. Every day is different and I never I’m on campus frequently since UMaine whether opening a restaurant would be a know what I’ll be doing or which of my is one of our largest clients, and I enjoy good investment, has been published in businesses need attention. [My wife] Laura the opportunity to stay in touch with my “Entrepreneurial Finance: Concepts and I have learned to capitalize on the alma mater. and Cases.” opportunities presented to us. We’ve been Every class at MBS has proven valuable lucky finding those opportunities and are How did you start making guitars? to me over the years. When you do as always on the lookout for new ones.” I have always played guitars and enjoyed many things as I do, you have to roll all modifying and customizing them by the skills you learned into one big ball and Describe your educational tweaking the sound and changing the draw on what you need. The accounting background and career path. electronics. From there, I started making my skills I learned, including the ability to I started my bachelor’s degree in 1981, but own parts, and, eventually, my own guitars. read financial statements and evaluate a put my education on hold when I married Over the years, I have made several dozen, company, have been particularly useful. I in 1984. I felt unfulfilled because I never some of which I have sold via Facebook or constantly use the information I learned in finished my education, so I am grateful to the Internet. my finance and advertising classes. the University of Maine for making it easy When I see a beautiful or unusual piece When I started at MBS, the Internet was to return to school in 1994 and build on the of wood, I can’t wait to create a guitar. All in its infancy, and the classes in management courses I previously had taken. the wood I use is special. I typically obtain it information systems were on the cutting Since I enjoyed business and knew that it from mills across the U.S., including walnut edge. It was all very new and exciting. was a practical degree that can be applied to from New York and Pennsylvania, ash from I also liked getting to know the virtually any industry, I enrolled in the Maine Georgia and South Carolina, pine and maple international students as well as the Business School. Two years later I earned my from Maine. I also have used timbers from professors. Students and faculty often bachelor’s degree in finance. an 1871 building in downtown Bangor that socialized together and I have fond I started working at Bangor Window I renovated. memories of Friday nights discussing Shade in 1983, first as an installer and Whenever I have time, I head to my business and enjoying the free exchange then as a salesman. After I graduated, I workbench in the basement of the Bangor of ideas. n

University of Maine 13 From the classroom Taking charge Students learn how to encourage leadership in the workplace

he company CEO isn’t the only internal initiatives. A list of “leadership The efforts are paying off, according to one who needs to be a leader. In commitments” posted in every conference Clark Sarnacki. Employee turnover rates are T today’s rapidly changing business room is used as an accountability discussion favorable within the industry and customers environment, all employees need to be topic at many team meetings, and is consistently give the bank high scores on empowered to provide great customer reinforced at the department level to apply satisfaction surveys. Over the past nine service, adapt quickly to changing situations, to everyone. years, the bank has ranked among the top and lead their organization to success. 10 large Maine companies as a best place That was the message for students in to work. MBS cooperating faculty member Betty Athenahealth cultivates leaders through Woodman’s leadership class last semester an environment in which “everyone is when representatives from local companies Leadership treated as an insider,” says Coleman, explained how they encourage leadership in “ director of enrollment. “It’s not a top-down their employees. skills practiced leadership style; it’s a culture in which all Joyce Clark Sarnacki from Bangor employees are encouraged to be engaged Savings Bank in Bangor, and Caryn here are and involved, to voice their opinion, and to Coleman and Andrea Talty from frequently take the initiative.” Athenahealth in Belfast discussed how The company creates leadership their companies instill critical thinking applied in our opportunities by setting employees up for and decision-making skills, while helping communities, success, Coleman says. It pairs new hires workers feel appreciated and valued. with employees who serve as mentors, offers “Historically, leadership has never been as amplifying the professional development courses, and provides important as now,” Woodman says. “Things impact far beyond employees with the opportunity to demonstrate are changing quickly in the workplace their skills in front of the leadership team. and we need people who can step up to the workplace.” The company has a “culture of that change, so cultivating leadership skills transparency” where everyone is expected to that bring together vision, possibility and Joyce Clark Sarnacki create forums for candid feedback — from flexibility is crucial across an organization, formal evaluations to chats over coffee. and is not just for top management.” The shared leadership commitments “Feedback is important because you Since Bangor Savings Bank has include fostering a culture of innovation can’t improve without it,” Coleman says. identified providing an exceptional customer and continuous improvement; holding “But advice and guidance can be offered experience as its most important competitive yourself to the highest standards and in a relaxed and casual manner. At Athena, advantage, the goal is to “create leaders at knowing that you are part of something people care enough to say to a colleague, every level of the bank and make a leadership larger than yourself; and appreciating ‘Hey, something’s bothering me, can attitude a core characteristic of all positions,” diversity of thought and collaboration. we talk?’” says Clark Sarnacki, executive vice president “These commitments say to our While managers make it a point to and chief customer experience officer. employees, we need you to think like a match people’s assignments with their skills “We’re confident that when employees leader, act like a leader, and be a leader, and and to provide coaching and information are engaged, think like leaders, and know here’s the road map to accomplish that,” about career opportunities, employees are the company truly cares about them, Clark Sarnacki says. expected to be self-motivated. our customers benefit,” Clark Sarnacki The bank promotes leadership skills in “Athenistas are empowered to develop says. “Leadership skills practiced here are other ways, including significantly raising themselves,” she says. “We encourage our frequently applied in our communities, its minimum starting wage to underscore employees not to wait for a manager to tap amplifying the impact far beyond the management’s belief that all positions them on the shoulder, but to take it upon workplace. It’s good business, but most are complex and hold a high degree of themselves to figure out the skills they need importantly, it’s the right thing for truly responsibility. The CEO also regularly holds to get ahead, contribute to the team, and experience-centric employers to do.” conference calls to share what is going on at make themselves the best candidate. That’s To that end, the bank implemented the company with all employees. the sign of a real leader.” n

14 Maine Business School Nick Nadeau ’08, ’10 Moving up the ladder Alumnus works for Fortune 500 company

ick Nadeau ’08, ’10, is a senior While I enjoyed my work, I recognized my manager for corporate financial ambitions were more management oriented. N planning and analysis at AECOM, After a vice president shared my resume a Fortune 500 architecture, engineering and with colleagues in corporate headquarters, I construction firm. The Los Angeles-based received an offer to relocate to Los Angeles to company designs, builds, finances and begin a career in corporate finance. operates infrastructure for organizations in Throughout my professional career, I more than 150 countries. earned an advanced professional certificate A native of Lewiston, Maine, he joined in real estate and construction in 2012 at AECOM in 2011 as an analyst in the program Georgetown University and am a certified and construction management division. Project Management Professional (PMP). He held several jobs before joining the I am pursuing a certificate in project corporate operations finance team in 2015. leadership from Cornell University College Now he oversees the operations analysis of Engineering. group and travels the globe, helping drive financial performance and process Why do you enjoy your job? improvement by sharing observations and My job offers a glimpse into how corporate best practices with executives. leaders manage a large enterprise and is MBS. From studying abroad in Germany a source of continuous learning. Since and participating in MBA international What was your career path after MBS? no two days are alike, the work is fresh field studies in Russia, Brazil, Argentina and After completing my MBA, I moved to and interesting. The complex nature of Chile, to representing my fellow students Washington, D.C. Through networking, I our diverse lines of business combined as a senator in student government, and connected with AECOM executives who with my proximity to leadership makes serving as president of the MBS Graduate were looking for someone with a business it a challenging environment: deadlines Business Association, I was fortunate to background to support the integration of a are short, expectations are high, and the be able to step out of my comfort zone, newly acquired construction firm. insights and business intelligence that are embrace the unfamiliar and thrive in I joined the company within our program sought require detailed and thoughtful uncertainty. management/construction management analysis distilled into concise summaries. business line, which exposed me to all areas What did you like most about the of operations and finance, including analysis How do you use the skills you learned MBA program? and reporting, monitoring high-risk projects, at MBS? I liked the flexibility to choose coursework developing cost models for proposals and Beyond learning how to navigate relevant to my interests. I also appreciated supporting project teams. the technical staples of business such learning from professors with diverse When my learning curve started to flatten as Excel, PowerPoint and management backgrounds and professional experience. out, I created my own rotation program since information systems, the skills I honed They were willing to go above and beyond a formal one did not exist at the time. I from collaborating on group projects, to ensure students succeeded; but we knew transitioned to project management to better delivering class presentations and balancing it was up to us to take the initiative and understand how we deliver value for our clients the demands of multiple courses, have make the most of our experience. and the company. For the next three years, proven invaluable in my professional life. I worked on projects with a combined value Thanks to MBS, I am able to communicate What MBS experience has shaped the of more than $2 billion, primarily for clients effectively and collaborate with others at way you see the world? including the Department of Homeland all levels of the organization. This has been My MBA semester in Germany had Security and Architect of the Capitol. instrumental to my success. a profound impact on me. I explored In January 2015, I was promoted to different cultures, learned more about the project manager, overseeing elements of How did MBS prepare you for your world around me, and gained perspectives construction projects ranging from $700 career and life after graduation? from an international cohort representing million to $1.1 billion. I would not be where I am today without more than 15 countries. n

University of Maine 15 Mark Ross ’06 Enabling financial success Alumnus, bank vice president rewarded by helping locals

en years after graduating from MBS with a degree in management, T Mark Ross is living and working in Maine, serving as vice president and Helping locals retail market manager at Kennebunk “ Savings Bank. succeed “Whether I am opening someone’s first financially savings account, helping someone purchase their first home, finding ways to finance may be one college tuition, or assisting a business owner with a seasonal line of credit — helping of the most locals succeed financially may be one of the rewarding most rewarding things I’ve done with my life,” says Ross, who has been in his current things I’ve done position since June 2014. with my life.” When he’s not working, Ross gives back to the community as secretary of his local Rotary Club, vice president of the Kennebunk Lacrosse Club, treasurer of the My first position there was as financial information if you’re looking to start your Brick Store Museum, and assistant coach for service specialist in our then-new own business. the Kennebunk High School varsity boys’ Springvale, Maine, branch. From there lacrosse team. I worked my way up to assistant branch How does your MBS education continue manager and then, to manager at our Wells to influence your life? What are your duties as vice president branch. One of my favorite assignments required me and retail market manager? to do a feasibility study on my own startup I manage two branches in the Kennebunk Why do you enjoy working at business. It forced me to come up with market. I am responsible for 16 incredible Kennebunk Savings? and evaluate an idea for a business and to customer-facing staff members and I Our management team really gets what it consider the potential pitfalls. These lessons oversee all daily operations, including means to be a partner in the community. serve me well in my discussions with new outside business development. We are on We give 10 percent of our profits back to business owners and startups when they are the verge of becoming a $1 billion bank local nonprofits and charities each year; looking for financing. and are continuing to expand into New since 1994 we have given back more than There were many other valuable Hampshire. $10 million. We also strongly support academic exercises that I remember, volunteering in the community, which I including acting as executives of a large What was your career path? find very rewarding. company and preparing a proposal for a After graduating from MBS, I started as a strategic partnership with another company financial planner with an independent firm Why MBS? to enhance our success with one of our affiliated with the John Hancock Financial I originally attended another college product lines. These simulations helped us Network in Andover, Mass. My two out of state and transferred to UMaine develop our team building, leadership and years there were an unbelievable learning after two years. I found the professors problem-solving skills, and taught us how experience. and facilities here far outweighed my various aspects of a business environment After getting some experience out of expectation, and the level of education influence each other. I use all these skills state, I interviewed at Kennebunk Savings, was even better than a school that could every day in my work. n where I interned while at MBS. I knew the cost five times as much. bank well, and I had a good understanding MBS is a phenomenal place to figure of its culture and how well employees and out what areas of business you’ll enjoy down customers were treated. the road. It also gives you a great base of

University of Maine 17 From the classroom Strategic marketer New York City experiences build local career

fter working for more than four years in New York City, MBS alumna Sarah Eremita ’12 returned to Maine to launch a A successful marketing career in her hometown. In Bangor, Eremita most recently worked as the special events marketing manager at Hollywood Casino. She previously served as marketing director for the KahBang Music and Art Festival that took place in the city from 2009–2013. She also is one of the founders of Beta Agency, a digital creative agency that specializes in innovative media and interactive marketing solutions for companies, brands and organizations. And since 2011, she has been “We had to consider how KahBang could differentiate its the marketing coordinator for UNO Pizzeria & Grill. message and be heard above all the other noise that’s out there,” This fall, Eremita will be participating in HBX, a digital learning Eremita says. “We spent countless hours brainstorming. It’s all initiative powered by the faculty of Harvard Business School. She about figuring out how you want to market your message and how will focus on business analytics, accounting and economics with a to make sure it is heard.” goal of obtaining a greater understanding of the basics of business. Eremita, who also earned a degree from UMaine’s College of Education in 2007, spent four and a half years in New York City, where she taught pre-kindergarten classes and English to speakers of other languages before landing marketing jobs. Her New York experience was one of the “most valuable resources” she brought to KahBang. As a marketer, sometimes “I learned that New Yorkers like to make last-minute decisions “ about entertainment,” she says. “So we knew that our promotions your biggest job is to be needed to take place within a very brief timeline. We also knew our the face of your brand, audience wasn’t into TV, print or radio, so we pioneered the use of product or company.” Facebook in this area, since, at the time, social media was fairly new as a business tool.” Eremita says the team found their audience wasn’t familiar Last spring, Eremita spoke to assistant professor Ebru Ulusoy’s with Maine, and therefore determined they first had to promote integrated marketing communications class about how she and her the state. They then decided to introduce camping to create brand team promoted KahBang to a target market of young New York awareness, she says. City professionals dubbed “weekend warriors.” Partnering with a New York City television station, Eremita “These were the 30-somethings who liked to work hard during says she helped create commercials that showed “scenes of a the week and play hard on weekends,” she says. beautiful Maine sky with stars and the faint chirping of crickets in One of the marketing team’s key strategies was to offer lodging the background. Then the camera panned to a campsite and our and camping promotions so customers could combine their musical message, ‘Weekend Warriors Wanted,’ appeared on the screen.” The weekend with a quintessential Maine experience. Other tactics ads appeared in subway stations and on TV screens in taxi cabs. were to advertise on social media, have band members talk about The KahBang promotion was successful, bringing in ticket sales the festival, and send “street teams” of college students to hand from outer markets, according to Eremita. out free tickets throughout Maine as well as in Portsmouth, New “We sold to nearly all 50 states after airing the ads in New Hampshire; Providence, Rhode Island; Brooklyn, New York; and York City, and we attributed that to NYC being such a tourist Fredericton, New Brunswick. destination that we inadvertently were able to market to even

18 Maine Business School farther destinations because people visiting the city saw our ads and attention to trends and try to play off what is new and what my took that knowledge back home,” she says. “We saw an increase in target demographic is into at the time.” sales from 7,000 tickets in 2011 to nearly 10,000 in 2012. In 2013, At Hollywood Casino, where she marketed to people over 65 when we decided to make the festival grounds free, we saw who tend not to use email, the internet or Facebook, she relied an increase in the number of tickets sold in those areas we were mostly on print media, television and phone calls. already targeting.” Much of her time at the casino involved building relationships, While at Hollywood Casino, Eremita created and executed getting out into the community and attending charity events and gaming promotions, planned special events, managed social media, women’s gatherings. She also collaborated with the Bangor Region handled donations and sponsorships, booked entertainment, and Chamber of Commerce and the Greater Bangor Convention and assisted in public relations. Visitors Bureau. “At the casino, everything is scaled back,” she says. “My goal is “As a marketer, sometimes your biggest job is to be the face to attract 1,000 people to a particular event, instead of 10,000. But of your brand, product or company,” she says. “I truly enjoy I use the same strategies to come up with an advertising campaign. interacting with people. I’m very big on word-of-mouth marketing For me, creating a campaign is like a light coming on. I draw and don’t care as much for sitting at a desk typing copy. I’m a fan of inspiration from my friends and from day-to-day life. I also pay hitting the streets and putting in the legwork.” n

Arthur “Dodge” Tucker ’17

Researching return on investment

niversity of Maine students get a Presenting in a small meeting room at lot of bang for their buck. That’s the Cross Center, Tucker told the audience U what MBA student Arthur “Dodge” he made his comparisons using financial Tucker ’17 found when he compared information from a standardized database UMaine’s productivity to that of 14 other and an equation he created with help from public, land grant universities across the his adviser and data analytics teacher Patti United States. Miles, an associate professor of operations In April, Tucker, a Kittery Point, management. Maine, native, presented his results during “It turns out that UMaine is extremely UMaine’s Student Research Symposium at productive and efficient compared to the Cross Insurance Center in Bangor. peer schools like the University of New Tucker, who earned an undergraduate Hampshire, Florida A&M and North degree in finance and accounting from Dakota University,” he says. “According to MBS in 2015, was among more than 500 one evaluation, UMaine earns $2.20 for and that our dollar goes further than at presenters at the symposium. Participants each dollar spent compared to other land other schools,” she says. shared their work in the form of posters, oral grant universities, which earn an average of Because of Tucker’s presentation, Miles presentations, exhibitions and PechaKucha $2. This means that UMaine gets more for says she plans from now on to incorporate — a fast-paced, concise presentation in which its investment than 87 percent of its peers. the research symposium into her course “to 20 images appear on-screen for 20 seconds In another comparison, UMaine earns give students something to aspire to.” and then advance automatically while the $6.93 for each dollar spent while other This was the first year of the UMaine presenter talks. The projects were judged by schools average $6.38. So, UMaine gets Student Research Symposium, a joint effort faculty, alumni and industry professionals. more for its investment than 90 percent of of the Graduate Student Government “This was an awesome experience,” says its peers.” and Center for Undergraduate Research Tucker, whose PechaKucha presentation Miles praised Tucker for using his data (CUGR). Previously, each group hosted lasted six minutes, 40 seconds. “I enjoyed analytics studies to “craft an argument, its own academic research showcases on the entire process and learned a lot. I had obtain sufficient data to represent the case, campus. never done a PechaKucha before, so it took and then present a compelling story.” The event was held in Bangor to hours of practice. The hardest part was “Dodge did an awesome job translating increase the visibility and accessibility of keeping my narrative brief and simple while his research, showing that UMaine is in the student research at UMaine, according to including all the necessary information.” 87th percentile with respect to efficiency, Alexandria Jesiolowski from CUGR. n

University of Maine 19 Cassie Vaillancourt ’12 (MBA) Forest vision Alumna works at Sappi North America in Skowhegan

assie Vaillancourt ’12 (MBA) is using Vaillancourt, who became a licensed Maine her business degree in the forest forester in February 2015. “I realized C products industry. that earning an MBA would allow me Vaillancourt, who earned a bachelor’s to become more versatile in the forest degree in forestry from the University of products industry and be seen as a valuable Maine in 2010, works as an operations asset to any company.” planner in the supply chain department at The MBA program enabled Vaillancourt Sappi North America in Skowhegan. to study real-world business problems, “I am responsible for planning learn to think critically, perform a detailed production of the mill’s three world-class analysis, and formulate a realistic solution paper machines and the outside converters, — skills that have been useful in her current managing inventory levels, and working job and are critical for any business leader, with the inside sales team to accommodate she says. customer orders,” says Vaillancourt, a Fort “The MBA program offers world- Kent, Maine, native who now lives in renowned professors who are always Winslow, Maine. available to answer questions, small class After earning her MBA, Vaillancourt sizes, a well-rounded offering of courses, began working as an operations forester for and the opportunity to become involved Seven Islands Land Co. in Ashland, Maine. in the school and in the community,” While there, she transitioned into the role performance of the paper mill and the she says. “At MBS I wasn’t just a of business analyst and quality assurance company. number.” coordinator at the company’s manufacturing “I feel fortunate to work for a global Vaillancourt cites an international field division. company that is considered a leader in the experience course to Germany as one of her In December 2015, she was hired at Sappi. industry and I believe there will be several greatest experiences at MBS. “The career change has allowed me opportunities for advancement within the “We worked with German students on to use more of the skills I acquired from company,” she says. a business project, lived with them for a few earning my MBA while still enabling me After attending UMaine as an days, and had lots of time to explore the to remain in the forest products industry,” undergraduate, Vaillancourt didn’t want to country. It was such a great experience to she says. go anywhere else to earn a graduate degree. interact with students from another culture Vaillancourt likes knowing that the “I loved forestry but knew I didn’t and experience Germany firsthand,” she decisions she makes have an effect on the want to be a field forester forever,” says recalls. n

The MBA program offers world-renowned“ professors who are always available to answer questions, small class sizes, a well-rounded offering of courses and the opportunity to become involved in the school and in the community. At MBS I wasn’t just a number.”

20 Maine Business School From the classroom Business wide web

The University of Maine Annual Fund Students learn about cyberlaw offers alumni, parents, friends, faculty and staff an opportunity to support the most immediate needs of the Maine onducting business over the Business School. internet comes with a host of legal Gifts from the Annual Fund can be used C complications, MBS alumnus to support student programs, such as travel Derek Jones ’12 told a class of e-business and internships, academic scholarships, students during a spring presentation. facility improvements, technology “Through cyberspace you can expose enhancements and other areas that help yourself to liability all over the world the Maine Business School maintain its from the comfort of your own home,” reputation for excellence. says Jones, an attorney who graduated The dean of the Maine Business from the school’s joint MBA/JD program School relies on the Annual Fund to take and works as an investment advisor at advantage of special opportunities and to Deighan Wealth Advisors in Bangor. meet urgent needs. As costs continue to “What you do on the internet has real rise your gift will help ensure that the consequences in the real world,” he says. Maine Business School remains a source Cyberlaw textbooks typically open of pride and inspiration to alumni, as well with a discussion of “A Declaration of the as current and prospective students. Independence of Cyberspace,” a 1996 In addition to speaking about the Making a gift to benefit the Maine paper by John Perry Barlow. realities of e-commerce, Jones spoke Business School is simple. You can make a “Barlow calls for a new set of laws about the nature of the law. secure and convenient gift online (umaine. that govern only the internet and “The law is like a mutating virus,” edu/give) or call the gift processing office: asserts that our current laws, based he says. “Let industry best practices and 207.581.1148; 866.578.2156. on the physical world, are ill-suited your own moral compass guide you Gifts of $1,000 or more qualify donors for cyberspace,” Jones says. “Barlow because they point to the direction in for membership in the President’s Club. is right, but he did not get his way. which the law is heading.” President’s Club members are invited to The patchwork of laws that govern the Jones says he enjoyed returning to an exclusive brunch during Homecoming physical world also have been contorted campus as a guest speaker. Weekend and receive a special pin. to govern cyberspace.” “It’s important that alumni speak to For more information about Maine Jones recommends students hire an students,” he says. “We provide insight into Business School giving, contact the attorney for all big decisions; no matter the professional world and offer a realistic University of Maine Foundation, the size of their company. view of what students can expect a few 207.581.5100. “Your actions in cyberspace could years out.” Thank you for your support. open you up to being sued in a foreign The joint MBA/JD program is a jurisdiction,” he says. “Facebook has great way to earn two useful, prestigious tried to limit this exposure by including degrees in a shorter amount of time, says a ‘choice-of-forum’ clause in its terms Jones, who graduated with an MBA in of service requiring that any lawsuit 2012 and a JD from the University of between Facebook and its user take place Maine School of Law in 2015. in the courts of Santa Clara County While in law school, he did an in California. However, the Court of externship with the International Appeals in Paris recently threw this clause Association of Privacy Professionals in out and allowed a lawsuit to proceed New Hampshire. He held a summer against Facebook in France. Now you’re associate position at Unum in Portland, selling maple syrup from Maine, put a Maine, and Chattanooga, Tennessee; and French tab on your website, and you’re he participated in the Cumberland Legal being sued in a Quebec court that uses Aid Clinic in Portland. After law school a completely different legal system than he worked for attorneys in Bangor and our own.” Orono before joining Deighan. n

University of Maine 21 May 2016 graduates

Accounting Tyler B. Morin Gemma Jacqueline Longo Emily Paige Vieira Alexander Ferris Becker Matthew John Morris James Arthur Lowell Benedict Paul Wezel Darren Jacob Brown Shane Thomas Nadeau Taylor C. Ottman Ryan Carl Wilson Brooke Alexis Fournier Joshua David Nault Megan Syline Plourde Carl Anthony Witham Brent Aaron Martin Rickhia Lynn Paulson Kayla Belle Rackley Tristan Pau Wortman Gabriel Loren Melmed Conor Romeo Riley Alexander Grant Ross Nicolas Robert Stewart Jeffrey Ethan Rogers Drew Michael Sansing Accounting and Finance Dominic John Vatalare Taylor C. Sharp Nicole Paige Sevey Craig Gareth Blackwell Steven Michael Swavely Leigh Katherine Shaw Chad William Denbow Business Administration/MBA Jeffrey Michael Switucha Ashley Nichole Simard Michael George Hurley Tanner Andrew Adams James Harris Turner V Luat Tran Jonathan Walter King Jeremy Lee Ashlock Bryant Paul Whitley Elaine Ann Tutuny Zachary Elijha Perigo Danuse Bement Michael Jason Werner Lucas D. Roy David Robert Farrington Management Zachary Thai Hoa White Daniel Benjamin Slavin Brady Daniel Jacques Sirus Mohammad Ahmad Connor Mark Smart Alison Grace Keane Jared Wayne Arsenault Marketing Corbett Arthur Smith Kristen Anne MacBride Lucas Judson Ashbaugh Caroline Marie Adkins Nipun Vaidya Andrew Nyasha Millard Sarah Ann Brooks Ian Wallace Barber Patricia Lynn Peaslee Alec Gammon Bunnell Holly Marie Bauer Finance and Management Thomas Michael Puiia Andrew Joseph Carignan Phoebe Gwynne Chamberlin John Alan Meehan Jane Tyler Rankin Morgan Daniel Cates Eric Joseph Deerwester Sean Peter Perry Janelle Eileen Laura Tinker Amy Lyn Cirrinone Molly Katherine Desmarais Matthew Ryan Sinderson Katilyn Abigail Coburn Michael Patrick Duggan Finance Daniel Michael Colageo Joseph R. Durkin Finance and Marketing Ryan Craig Bertrand Camille Marie Cramer Michela Sarah Ferullo Hannah Dean Lolar Evan Nathaniel Black Alexander Cromwell Matthew James Finn Connor Will Shaw Spencer Albert Blanchard Samantha Grace Marie Molly Cronin Finn Margaret Anne Bouchard Donahue-Ramsey Daniel Eric Herman Marketing and Management Nathan Peter Burns (DM) Paul George Ewing Gavin Delano Higgins Leah Gardner Goren Channsophea But Matthew Scott Fern Christopher Ryan Josselyn Jeremiah Peter Gross Hayden Chan David Joseph Francis Eliza Y. Li Chevaughn Marie Kacer Matthew Alan Chapman Daniel James Frank Ryan Michael Manley Lucas Kronlund Brandyn Kyle Chretien Kirklynn Michaela Gates Sarah Marie Marshall Zachary Michael Lane Kailey Ann Desrosiers Brenden Timothy Geary Stefan Micovic Zebediah Thomas Letourneau Megan Emily Fournier Wendy Michelle Gibbs David Gabriel Patrick Casey Allen Libby Michael Kaj Geissler Till David Gloger Margaret Mary Petit Brooks John Pellerin Alexandria Marie Gross Caroline Golden Gregory Daniel Piper Jason Michael Regis Darin Nelson Jandreau Travis Cedric Harkins Jamie Catherine Rowe Lauren Kelsey Selwood Griffin Alexander Lang Zheng Huang Brianna Mackenzie Smith Joseph Wilson Sutton Tuan Anh Le Craig Joseph Lizotte Grayson Bryden Smith Jacob Nicholas Towle Bryan Richard Legault Whitney Anne Lallas Meaghan Elizabeth Strickland Jessica Lynn Varner Kaitlyn Shawn McCann Mark P. Levasseur Matthew David Sturgis Will Patrick Merchant Taylor Clark Locke Cassidy Leigh Svetek

22 Maine Business School FY16 Honor Roll of Donors Paul T. Blouin ’80 and Linda M. Frechette-Blouin ’80 James L. McBride ’82, ’84G and complete and accurate listing. If we have The list below recognizes Maine Business Russell S. Bodwell ’44, ’47G Kimberly Randall McBride ’80, ’83G made an error, please accept our sincere School donors in fiscal year 2016. Every Patricia A. Borgendale and Dennis L. Borgendale Sarah J. McPartland-Good and apology and let us know by contacting Richard H. Borgman, Ph.D. Shawn E. Good ’09G attempt has been made to provide Jessica Hosford at 207.581.5100 or Muriel Marcou Bowerman ’54 Lorraine M. Melms a complete and accurate list of all [email protected]. Bryce E. Boynton ’03 Vanessa Anne Moore ’02 donors. If we have made an error, please Paul J. Bradeen Gregory H. Morin ’82, ’85G and Guvenc G. Alpander Fund accept our sincere apology and let us R Philip Brick Dr. Patrice June Proulx ’85G Bank of America Scholarship know by contacting Jessica Hosford at William A. Bruce ’69 William G. Morris ’79 and Deborah R. Morris Bodwell SPIFFY Travel Fund 207.581.5100 or jessica.hosford@maine. Paul V. Bruno Michael D. Mowles, Jr. ’97, ’97G Bonello Family Scholarship edu. Thank you for your generous support. Sean M. Cameron ’93 and Linda Cameron Robert C. Muller ’75G Gloria P. Boyson SPIFFY Fund Austin C. Carter ’53 and Charlene M. Carter Marion P. Murawski Sewall C. Brown Memorial Scholarship Nancy A. Carter ’79 Nicholas M. Nadeau ’08, ’10G Ronald Burnham ’62 Scholarship Dirigo Society ($10,000 or more) Donald D. Carter, Jr. ’80G Heather Marie Nelson ’01 Gerard S. Cassidy ’80 Capital Markets Training Gerard S. Cassidy ’80 and Elaine Conley Cassidy ’78 Elizabeth B. Cashman Tatyana Nossova, C.P.A. ’09 Laboratory Endowment Fund Bruce R. Fournier ’79 and Joanne E. Fournier Paul E. Chandler ’79 Walter E. Novak Garret E. and Marsha E. Cole Scholarship Fournier Family Foundation Lee J. Chick ’78 and Ann Bailey Chick ’86 Richard C. Noyes ’94 and College of Business Administration Scholarship Rose Whitmore Germick ’38 and Timothy A. Churchill ’72G and Donna Churchill Jennifer M. Noyes, D.D.S. ’93 Competitive Energy Services Sustainability Fund Stephen G. Germick Estates Stephen K. Clark ’80 and Dawn Alane Tunstead ’98 Peter W. Oberg ’73 Correll Graduate Student Fellowship in Business Ralph A. Gould, Jr. ’45 and Hazel H. Gould Kathleen Cocorochio Jojo H. Oliphant ’01 Paul G. Coulombe Scholars Fund Herbert R. Sargent Barry A. Cohen ’71 and Ruth-Ellen Cohen James L. Oliver ’85 Cross Insurance Scholarship Sargent Corporation D. Gregg Collins ’86 and Lori Penny Collins ’86 Krista Foster Ottman ’88 and Daniel C. Ottman ’89 Carlton E. Crossland Scholarship Paul E. Sullivan ’66 and Barbara B. Sullivan Donald H. Cousins ’66 and Rae B. Cousins Steven M. Ouellette ’87 Raymond W. Davis Library of Finance and William B. Cox Ramat Oyetunji ’01, ’05G and Jacob A. Cropley ’06 Banking Fund Fogler Society ($5,000 to $9,999) Paul B. Cronin ’57 and Dale G. Cronin Peter F. Pacetti ’76 and Heidi Tinkham Pacetti ’76 Denaco-Devino-Martin Award for Excellence in Competitive Energy Services John W. Cronkite, Ed.D. ’68 Douglas A. Packard ’79 Alternative Dispute Resolution Daniel R. Daigneault ’74 and Carol B. Daigneault William H. Cummings, Jr. ’51 and Gilbert F. Palmer Alden F. Denaco ’32 Award for Excellence in Albert A. DiMillo, Jr. ’76 Lorraine Cummings Chiara Hall Perry ’86 Banking Studies Ivelin Dimitrov ’03 and Ralitza Dimitrov Richard B. Dawson, C.P.A. ’78 and Richard A. Petersen ’73 and Elaine Petersen Albert A. DiMillo, Jr. Junior Class Accounting Charles E. Komar ’80 Valerie Woodsum Dawson ’80 Samuel W. Pickering ’68 Scholarship John A. Roswech ’04 Barbara Lavoie DeCoster ’79 and Marianne Howes Pinkham ’89G, ’94G Albert A. DiMillo, Jr. Senior Class Accounting Jon F. Sorenson ’86 and Karen M. Sorenson Lester A. DeCoster ’59 Barbara Jean Pomeroy ’90, ’92G Scholarship David R. Delano, C.P.A. ’82, ’87G Melinda Pawloski Pray ’87 Albert A. DiMillo, Jr. Sophomore Class Accounting 1865 Associates ($2,500 to $4,999) John B. DeQuattro Raejean C Price ’74 Scholarship Vincent DiMillo ’80 and Therese A. DiMillo Cindy A. Quimby ’98, ’99G Ivelin and Ralitza Dimitrov Scholarship Joel P. Gardiner ’83 and Judith Vessot Gardiner Thomas A. Dombrowski Gary A. Quintiliani ’90 and Edward W. Emmons MPA Scholarship Harold H. Henderson ’67 and Alan E. Douville, Jr. ’87, ’93G and Lisa A. Douville Sharon Michaud Quintiliani ’90 The Finance Fund Tamara Gemme Henderson ’80 Jay P. Dresser ’77 Peter Rand ’00G Rose Whitmore Germick ’38 Scholarship Nicholas P. Heymann ’78 and Bibiana Heymann David J. Fayan ’78G Rebecca S. Rhinehart Dr. Carol B. Gilmore Memorial Service Award Heymann Foundation William G. Ferentz ’86 Ella L. Richardson Ralph A. and Hazel H. Gould Scholarship Edward J. Keefe ’86 and Lillian S. Keefe Benjamin W. Fetterman ’99 Deborah McGillan Roark ’84 and Jerome P. and Pauline D. Hallee Scholarship John F. Mahon, D.B.A. and Julia M. Mahon Sharon V. Finer Cdr. Jonathan G. Roark Joseph L. and Miriam A. Haverlock Scholarship James C. Otis ’69 Cheryl Davis Fullerton ’80 John K. Robinson ’73 and Dorothy Hawkes Joseph F. Herbert Maine Business School Scholarship Mary E. Gamage ’86 and Jeffrey B. Griffiths ’86 Robinson ’73 George P. Hitchings Memorial Scholarship Presidents Club ($1,000 to $2,499) Richard D. Gleason ’69, ’70G and Gary B. Roderick ’66, ’67G William M. Kearns, Jr. ’57 and Patricia Anne Kearns David J. Barrett Kathy Saunders Gleason ’70 Robert Russell and Regina Russell ’57 Scholarship for the University of Maine Daniel J. Bouchard ’83, ’85G and Gleason Media Services Todd D. Saucier ’93, ’97G, ’44H and Business School Francine P. Bouchard Carolyn T. Goldman Danielle Daigle Saucier ’93, ’96G Joseph S. Keating, Sr. ’12 Scholarship Matthew J. Ciampa ’10, ’12G Charles N. Hadiaris ’74 Thomas D. Sayers and Dianne R. Sayers Keefe Family Scholarship Clinton E. Davies ’82, ’83G and Colette B. Davies Chris N. Hadiaris ’74, ’76G and Jeffrey N. Schweitzer ’97 Patrice M. Krant Travel Scholarship Col. Parker A. Denaco ’65, ’75G and Bonny McCormick Hadiaris ’76, ’82G Robert K. Scribner ’70, ’77G and Clark Noyes Liscomb ’60 Prize Gayle G. Denaco Deborah A. Halpin ’83 Lucille Levesque Scribner ’71 Russell and Patricia Lovaas Scholarship William ’79 and Robin Dunnett Christine Petibon Hancher ’91 Linda Willsey Seavey ’79 Maine Business School Where Need is Greatest Fund Sheila and Howard ’88 Galligan Matthew H. Harmon ’93 and Ralph G. Seferian ’81 and Cynthia R. Seferian Maine Business School (MBS) Community and Stephen T. Harvey ’76, ’80G and Johna Harvey Donna Wigdzinski Harmon ’93 Larry M. Shaw ’81 and Taffy Shaw Economic Development Fund William M. Kearns, Jr. ’57 Robin W. Hartford ’81 Stephen C. Shea ’70 Maine Business School (MBS) Corporate and Kilbride & Harris Insurance Darrell J. Herbert ’71 John P. Sherry ’67 and Geraldine Kelley Sherry ’67 Business Leadership Fund Lorraine Burr Leeth ’75 and Dr. John Leeth Thomas C. Hicks ’82 John I. Simpson ’71, ’83G and Betsy Simpson Maine Business School (MBS) Scholarship Fund Patricia D. Lovaas Brian J. Hilfrank ’85 Dr. Howard L. Singer ’72 Maine Business School (MBS) Student Ivan M. Manev, Ph.D. and Diane E. Hitchings ’75 Kenneth J. Smaha ’70 Opportunities Fund Alexandra G. Todorova ’05G Sgt. Ralph W. Hosford ’93 and Carl J. Soderberg ’84 Maine Business School (MBS) Technology Fund Owen Z. McCarthy ’10 and Jessica Simmons Hosford ’94, ’97G Soderberg Company, Inc. Maine Society of Certified Public Accountants Holly Knight McCarthy ’10 Wayne K. Huggler ’78 Robert A. Start ’73, ’89G Scholarship Melvin T. McClure, Ph.D. ’57 Warren C. Hutchins ’70G Paul S. Stewart ’85 and Melanie Jones Stewart ’90 Melvin T. McClure Scholarship Yoriko McClure Nory B. Jones, Ph.D. Julia Hope Talbot ’94G Dennis McConnell Professorship Shawn McKenna ’77 and Debra Colby McKenna Peter M. Joseph ’80 Gary F. Thorne ’70 and Alexandria M. Wilson MiddleOak Scholarship Timothy M. O’Neil ’79 and Brooks R. Joslin Amy Hall True ’99 John M. Murphy Chair in Business Cynthia Marston O’Neil ’75 James P. Kachmar ’94 and Amber Baxter Victoria Marcucci Volent ’87 George V. Nauman Scholarship David L. Ray ’83 Steven B. Kalloch ’67, ’69G and George R. Violette, Jr. ’82G and James C. Otis Scholarship Leslie S. Ray, Jr. ’50 Constance C. Kalloch ’70 Judith Bush Violette ’82 Michael Perry ’09 and Elizabeth Tyler ’08 Linda Martin Regius ’87 and Richard T. Regius ’87 Dugald Kell Jr. ’82, ’89G and Jeffrey F. Waltz ’00 Scholarship David R. Sposato ’74 and Nancy J. Sposato Jeanne Kitchens Kell ’82, ’89G Nancy Brown Weil and David R. Weil Pohren & Wagner Family Scholarship Dr. Robert A. Strong and Kristen Strong Paul E. Kendall John T. Westby Reed Family Scholarship Turnbull Realty, LLC Raihan H. Khan ’95G Leigh J. White ’70 Lawrence and Lillian Rosen Scholarship F. Stephen Ward ’76, ’98G and Mary Catherine Jane Belanger Kiser ’81 and James R. Kiser ’80 Daniel G. Willett ’69, ’70G John Roswech Scholarship Toole ’76 Kiser & Kiser Company Francis Williams Nicolas M. Salgo Professorship in Business Edward J. Kroll ’67G Dr. Parker M. Worthing ’62 Administration Friends (up to $999) Paul R. Labrecque ’73 and Jacqueline M. Labrecque Daniel J. Yargeau ’62 Herbert E. Sargent Business Scholarship Ronald D. Aarons ’69G Walter F. Lazarz ’10 Bryce J. Young ’89 Herbert E. Sargent Scholarship Cynthia Van de Workeen Allen ’80 and Mark Allen Mary Jane Shanahan Lenhardt ’77 and Michael M. Young ’83 John and Betsy Simpson Fund Tamay Belkis Alpander ’93 Stephen W. Lenhardt Randolph H. Zaninetti ’71, ’73G SPIFFY Cash Management Fund William W. Anderson ’67G Richard M. Levenson ’79 Benjamin M. Zemlin ’12 SPIFFY Endowment Fund Amy Begert Ashton ’68G W. Peter Libhart, Jr. ’78 and Mary Rogers Libhart ’78 Paul E. Sullivan Business Scholarship Carl A. Bamford ’88 Laurie Baldwin Liscomb ’61 Funds supporting UMaine Business Competition Fund Betty A. Barnes Peter D. Littlejohn ’77 G. Peirce Webber Maine Business School Fund Charlene M. Barrett Dr. Ethelle G. Lord ’92G Maine Business School John M. Webber School of Business Scholarship Lavon Lee Bartel, Ph.D. and David G. Struck William J. Manck ’57 We are grateful to the donors who created Shelly Elliott Bartlett ’86 Ann Groves Manson ’81 and contribute to the following funds in Robert P. Beaudoin ’62 James M. Marascio ’95G support of the Maine Business School. Michael E. Berg ’90G Anthony D. Martino Every attempt has been made to provide a

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Philip “Pip” Kolmar ’16

Philip Kolmar ’16 creates promotional videos for MBA program

uring his graduate assistantship, Philip with faculty, and sessions at the Gerard S. “I gained some important marketing tools “Pip” Kolmar ’16 created promotional Cassidy ’80 Capital Markets Training Laboratory, from my internship including how to adapt a Dvideos posted on the Maine Business enabling prospective students and parents to get a message to a company’s brand,” he says. “Many School’s website and social media pages. The short meaningful glimpse into the school. of the same skills I learned were able to be carried videos consist of classroom scenes, interviews “My goal was to capture the essence of the over to my work at the business school. MBA program,” says Kolmar, who received “I’ve learned a lot about what our guidance from Richard Borgman, director of generation wants from marketing content. MBA programs. People don’t want a sales pitch anymore; they A Saco, Maine, native who graduated from want to connect with a deeper brand story. UMaine in 2015 with a degree in new media The nature of content these days also forces and a minor in business, Kolmar created a this story to be told quickly. If you don’t grab database of video content for MBS that can be your audience’s attention in the first seconds, used for years. you’ve lost them.” “The videos highlight our wonderful Borgman says Kolmar has been a boon for educational resources, our close-knit atmosphere MBS. and the personal interaction between faculty “Pip has done a sensational job. He has a real and students,” he says. “I took shots of distance talent for creating videos. Thanks to his creative students and in-class students working together work, we can show potential applicants — many to showcase our MBA hybrid class experience, of whom will never be on campus — what our and I captured our teachers having meaningful MBA program and faculty are all about and why conversations about their academic goals, teaching UMaine is a good choice,” Borgman says. methods, and beliefs about the MBA program.” Kolmar says he enjoyed using his passion for Kolmar honed his skills during a videography and new visual mediums to market videography internship with the business school. L.L.Bean. Working with the “For me, videography has always been the retailer to update marketing medium that best reflects a human connection. content for its website enabled It allows me to create content that doesn’t just him to develop an appropriate illustrate a point, but that digs deeper and inspires message for MBS, and be people and makes them feel something,” he says. creative, innovative and Kolmar now lives in the Boston area where succinct as he told the MBA he hopes to put his creative talent to use at an story visually. advertising agency or other company. n