Karlstad Municipality TRITON® Web Security

Case Study

Karlstad

Industry Municipality Government country ™ “With Forcepoint we have a full picture into what Sweden threats have been stopped.” product type — Inge Hansson, Chief Information Officer, Karlstad Municipality TRITON® Web Security

size 20,000 users

security issue Real-Time Web Security

overview Municipality vulnerable to emerging security attacks. Karlstad is situated between Stockholm and Oslo and is both the seat of Karlstad Municipality (Karlstads Kommun), one of 16 municipalities “Previously we had just a firewall and some antispyware software, so in Värmland County, and the capital of Värmland County. Boasting we were not protected against the very latest Internet threats. My plentiful sunshine and a close proximity to fresh water, there is also department spent a lot of time on desktop re-installations; computers a positive working climate where the emphasis is on cooperation would get so full of viruses and spyware that this was the quickest and informality. way to clean up. One person would spend maybe half their day cleaning up spyware and dealing with these problems. We needed a Karlstad Municipality is a democratic organization led by the City better solution, one that took a more proactive approach to security.” Council, the City Board and a number of committees in various fields of activity. Spread over 200 sites, more than 6,800 persons work within — Hansson the municipality of Karlstad and, taking the lead from their happy sun logo and reputation to be one of the sunniest towns in Sweden, they solution are engaged in making Karlstad a good city in which to work and live. Hansson was not alone. In keeping with their spirit of cooperation, Karlstad Municipality got together with the other 16 Municipalities Challenge of Värmland County to create a project group tasked with finding a Web-based threats facing organizations today are growing in number, Web security solution that they could all use. complexity, and cost. Traditional security products such as antivirus and firewalls have played a significant role in combating these security threats. However, without real-time protection in place, they offer limited protection that leave organizations such as Karlstad

www.forcepoint.com 1 Karlstad Municipality

“The group was looking for granular Internet management and reporting that would help improve bandwidth use, as well as a The dynamic, user-generated content common to Web 2.0 cannot be more robust and proactive Web security.” monitored with legacy security models, such as reputation databases or URL filtering. However, TRITON proactively discovers Web security — Hansson threats, real-time security updates are available within minutes of the discovery of a new high-risk threat, and no administrative intervention In 2006, Karlstad Municipality, with the help of a project group, chose is required. This gives Karlstad Municipality the peace of mind to a Forcepoint security product that would provide the best possible operate an open Internet usage policy. granular Internet management solution. “We automatically prevent access to the sites that are a security “All 16 communities work together well, they collaborate threat. For other sites, we inform our staff about our policy. It whenever it makes sense. The project group selected Forcepoint has made it easier for our employees to understand the company TRITON Web Security and 12 of the Municipalities chose to buy Internet use policy. Before Forcepoint, we had a policy but there it together. We knew the company, it had a good reputation. was no way to check it and our employees did not know it.” Forcepoint was the best choice.” — Hansson — Hansson results During the summer, Karlstad Municipality rolled out the TRITON Web The Internet is evolving rapidly. As Security solution to all the schools in the region in preparation for new capabilities made possible by some 1,800 students returning to school for a new term in the autumn.

Web 2.0 enter mainstream business, As children head back to the classroom, they also head to the simply denying access and blocking computer for online research, homework and lessons. For children, the Internet is a priceless knowledge resource for academic research, the use of these technologies is no and collaborative websites are enormously popular with this age longer a viable option. With TRITON, group. The early adopters of Web 2.0 were teens and college students, many of whom are now in the workforce and are finding business IT professionals can provide access applications for the new technologies. to the latest Web-based tools and “We are realistic, using the Forcepoint reporting tool we know applications while still keeping their the top 10 most frequently visited sites are not work related, but company safe from attack. sometimes there are good reasons to go there and we want our employees to use the latest Web 2.0 tools for productive use. We TRITON Web Security includes the industry’s leading Web filtering are not worried about Web 2.0 and the issues associated with technology. This technology, the most comprehensive and accurate social networking sites as Forcepoint protects us against the on the market, allows organizations to manage productivity, reduce dynamic security risks posed by these.” their risk of legal liability, and improve bandwidth use. At Karlstad Municipality, they decided to implement TRITON Web Security first — Hansson to the administration departments. The first deployment was to over 2,000 desktops. The flexibility and accuracy of website categorization within TRITON Web Security allows schools and their pupils to embrace “We use Forcepoint to log traffic to the Internet and prevent the power of the Internet while eliminating access to adult, access to sites with malware and malicious code that might pornographic, and potentially hazardous websites infected with damage our systems. It is very easy for my team to manage on a viruses and malicious code. Furthermore, there is no complex day-to-day basis. Previously, we saw many threats and now with installation associated with TRITON, the software automatically Forcepoint we have none.” configures itself and, within seconds, Web filtering is active, providing protection where it is needed. — Hansson

Unlike some other solutions, TRITON also blocks keyloggers and spyware reaching their host servers as well as stopping their backchannel traffic.

www.forcepoint.com 2 Karlstad Municipality

“We have had Forcepoint for a year and a half and this summer the IT department found it easy to extend the solution to include schools. Before now, we spent maybe 10 hours a week dealing with Web security threats in schools. Taking this solution across the entire company will obviously free up a lot of IT time going forward.”

— Hansson

TRITON provides immediate, in-depth analysis, exception tracking, and trending capabilities with real-time monitoring and powerful drill-down features. Distributing reporting permissions throughout an organization provides departments with increased visibility into their own activities and reduces the overall burden on IT. In addition to this, there is the ability to run pre-defined and custom reports at pre-set intervals. Inge Hansson’s team regularly looks at the reporting to identify how the Internet is being used across the business and see what threats have been caught.

“With Forcepoint, we have a full picture into what threats have been stopped. The answer is everything, now we have no problems. With Forcepoint, we have saved time and some money and we now have peace of mind that we are fully protected.”

— Hansson

Karlstad Municipality has relied on Forcepoint security solutions since 2006.

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