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Business Info Is a Controlled Circulation Magazine Samsung WWW.BUSINESSINFOMAG.UK ISSUE134 Communication Manager Series THE WORKPLACE & TECHNOLOGY MAGAZINE FOR SMES MAJOR FUNCTIONS & BENEFITS FUNCTION Benefit • Single server architecture • SCMC accommodates up to 512 users CANONStraightforward Architecture • SCME accommodates up to 3000 users • Entire voice ecosystems consolidated into one interface SCMC SCME • Dual PSU (optional) • High availability modes: active-standby, SCANNER • Dual gig network ports active-active Resiliency and High Availability • Switchover cases: LAN cable down, SCM down or process down • Data synchronisation: CASH BACK Real-time, total sync or by command • Integrated voicemail, auto attendant, email and access manager Integration • Seamless integration for mobile phones into your voice network • Unified messaging • Conferencing EXTENDED • Mobile Extension (MOBEX) • Call move Call evaluation, feedback, results and audit reports • System monitoring • Call trace • WE VoIP • Supports SIP features (300+) and multiple interfaces for 3rd party application connectivity SPECIFICATIONS Samsung Communication Samsung Communication DESCRIPTION Category Manager Compact Manager Express Celebrating Users20 years of512 3,000 Gateways 32 256 Canon imageFORMULACPS 5 50 documentCapacity scannersConcurrent Calls 150 1,000 MOH Channels 6 256 UMS Channels/Conference Channels 32/32 64/64 SIP Trunks/Total Trunks 128/256 512/512 Network Y Y Redundancy Power Optional N/A System Go N/Ato page 10 for moreActive-Standby, Active-Active Dimensions Dimensions 1u (441.5 x 352 x 44mm WxDxH) 1u (431 X 393.7 X 42.6 mm WxDxH) information about the extended cash back and where to buy. INSIDE:www.samsung.com/business KINGSWOOD MEDIA 2018 EDITOR’S CHOICE AWARDS SPECIAL Neopost-Invoice-Manager-A4.pdf 1 21/09/2017 09:31 ADVERTORIAL x n e e ca S Ind Manag Introducing Invoice Manager from Neopost Invoice Manager is a modular blend of scanning, indexing and management technology. It is designed to reduce the cost of invoice processing, make archiving and retrieval easy and reduce the effort required to manage supplier or auditor enquiries. The benefits of Neopost Invoice Manager Faster invoice capture Lower storage costs CAPTURE invoice Free up expensive information INVOICE office space as and automatically digital invoices classify data eliminate the captured need to store C PAPER COPIES M Y CM Easy search and retrieval Secure and reliable filing MY CY SIMPLE Storing invoices as digital copies gives you CMY STORAGE INVOICE ENHANCED K makes it easy to search SECURITY and retrieve and disaster invoices recovery and associated capability information in seconds Easy access Improve regulatory Invoice information can be accessed by compliance AUTHORISED employees Create via web browser audit trail of INVOICES which helps meet HMRC regulations for storing digital invoices For more information visit www.neopost.co.uk/invmgr invoice manager BY NEOPOST 02 magazine businessinfomag.uk Join us on Neopost-Invoice-Manager-A4.pdf 1 21/09/2017 09:31 n x e e FOR THE LATEST INDUSTRY NEWS VISIT: WWW.BUSINESSINFOMAG.UK ca S Ind Editor: James Goulding 0780 308 7228 · [email protected] Business Info is a controlled circulation magazine. Applications for free copies Manag Advertising Director: Ethan White 01732 759725 · [email protected] will be considered upon receipt of a completed and signed reader info card Publishing Director: Neil Trim 01732 759725 · [email protected] or online form. Business Info is available on subscription @ £40 p.a. to UK Group Sales Manager: Martin Jenner-Hall 07824 552116 · [email protected] companies or residents and @ £75 p.a. for non-UK subscribers. Social Media Manager: John Peters 07711 204011 · [email protected] The opinions expressed by contributors are not necessarily those of the publishers Introducing Invoice Manager from Neopost Art Director: Nick Pledge 07767 615983 · [email protected] who cannot accept responsibility for any errors or omissions. Editorial Assistant: Tayla Ansell 01962 843434 · [email protected] Invoice Manager is a modular blend of scanning, indexing and management technology. Advertising Executive: James Trim 01732 759725 · [email protected] No part of Business Info magazine can be reproduced without the prior permission of the publisher. © Copyright 2017 Kingswood Media Ltd. ISSN 1464-8814 It is designed to reduce the cost of invoice processing, make archiving and retrieval easy Design: Sandtiger Media – www.sandtiger.co.uk and reduce the effort required to manage supplier or auditor enquiries. Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT Tel: 01732 759725 • Email: [email protected] The benefits of Neopost Invoice Manager Faster invoice capture Lower IN THIS ISSUE Comment storage costs 04 Agenda Whenever a new year begins, reflection on what has been CAPTURE Two thirds of UK workers and what’s to come is inevitable. invoice Free up expensive ‘struggling’ “ ” information INVOICE office space as 08 App Update This issue is a prime example, as it includes our annual Editor’s and automatically digital invoices New apps for business and Choice Awards supplement, in which we highlight a selection of classify data eliminate the leisure the products that really caught our attention in 2017. We also captured need to store 13 The Business Café 17 Collaboration look ahead to 2018, sharing the thoughts of a panel of experts The evolution of the huddle on what will be the next big thing in workplace technology C PAPER COPIES Penny Power OBE launches a café for business people room (page 20). M 14 office* show 18 Innovations A common theme in their predictions is the increasing use Y The UK’s largest event for PAs The month’s best new of video for collaboration. On page 24, Adam Feakins of CM Easy search and retrieval Secure and reliable filing returns to Olympia products and services Videonations explains how accessible video conferencing MY 15 Editor’s Choice Awards 20 Predictions 2018 technology has become for businesses of all sizes, pointing out 2018 CY What technologies will have that it has never been easier or more affordable for businesses SIMPLE Storing invoices as The finer details ColorPainter E-64S the greatest impact on the to integrate video to improve collaboration in the office and digital copies gives you Editor’s Choice: CMY PrintIT Reseller What we liked: STORAGE • easy to use The ColorPainter E-64s, a new • cost-effective addition to the renowned E-64s opens up a range of commercial ColorPainter family of professional possibilities. • superior image quality workplace in 2018? We ask the Kingswood Media Office AWARDS SPECIALprinters, opens up new revenue- EDITOR’S CHOICEstreams for print businesses and sets • handles a wide range of media and IT Award Winners Smart technology on-the-go. On page 17, Lifesize’s Michael Helmbrecht explains new standards in high-quality, large- Innovative technologies borrowed from • intelligent features format printing for signage, graphics higher-end models ensures optimal results, INVOICE and interior decoration businesses. including Dynamic Dot Printing (DDP), ENHANCED K which uses different drop sizes to provide makes it easy High performance superior image quality, and Smart Pass 4 The 64-inch ColorPainter E-64s, based experts (SP4) technology, which reduces overspray on the same technology as the successful and eliminates pass-to-pass banding. M-64s and the H3-104s, provides premium Smart Nozzle Mapping 3 (SNM3) performance, high levels of precision and technology improves reliability by how greater ease of use and a lower total cost of ownership ease-of-use, while fully supporting entry- identifying and replacing clogged nozzles Like other OKI premium printers, level, environmentally-friendly printing. without impacting print speed or quality, the ColorPainter E-64s uses high Competitively priced, it gives commercial while the Safe Scanning System extends viscosity SX inks that deliver print businesses an affordable entry to the lifetime of the printhead and constantly SECURITY wide-format printing. exceptional colour density and checks media for wrinkles. to search Like other OKI premium printers, the Other useful features include automatic detail, with readable fonts as ColorPainter E-64s uses high viscosity SX printer adjustments using optical colour small as 2 points. Because SX inks that deliver exceptional colour density sensors; an Air Flow System with a built-in 24 Video conferencing ink is odourless, there is no have caused video conferencing to move out of the boardroom and detail, with readable fonts as small as heater to dry ink fast; and CP Manager need for an extraction system. 2 points. Because SX ink is odourless, there Software, which allows users to monitor is no need for an extraction system. and operate the printer from a PC. For The printer can handle a wide range printing indoors, where electro-static of media, with impressive results achieved materials are often used, an optional whether printing on back- or front-lit ionizer supports outstanding print output. and disaster materials, technical textiles, wallpaper, The ColorPainter E-64s is manufactured Adam Feakins of Videonations and retrieve canvas, hard PVC, banner, vinyl and many to the highest standards and comes other types of media. Suitable both for with a 2-year warranty on hardware and into smaller, more informal huddle rooms – an essential high-quality indoor and extra-durable and printheads, without nozzle shot or outdoor applications, the ColorPainter production restrictions. invoices recovery www.oki.com/uk
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