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2018–2019 Consumer Information Guide

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2018–2019 Consumer Information Guide 2018–2019 Consumer Information Guide May 2019 Table of Contents Consumer Information 1 About University of Phoenix 1 Accreditation, Licensures, Reviews and Approvals 1 Program Accreditation 3 Additional Information 5 Academic Programs, Facilities and Instructional Personnel Information 5 Articulation Agreements 5 Credit Transfer 5 Disability Services 5 General Contact Information 6 Student Borrowing 7 Loan Default Rate 7 Median Borrowing 7 Graduation Rates 8 Retention Rates 9 Student Diversity 10 Types of Education in Which Graduates Enroll 11 Alumni Attending Graduate School 11 Working Alumni 1 1 Alumni Occupations 12 Title II of Higher Education Act — Academic Year 2014–2015 12 Title II HEA Pass-Rate Information 1 2 Program Information for Academic Year 2014–2015 1 3 Federal Financial Aid Application Process 14 Statement of Educational Purpose 1 4 Referrals to the Office of Inspector General 1 5 Federal, State and Institutional Financial Aid Programs 15 Grant Programs 16 Federal Grant Programs 1 6 State Grant/Aid Programs 17 Institutional Grant Programs 18 Scholarships 19 Institutional Scholarships 19 External Scholarships 19 Loans 20 Federal Direct Loan (DL) Program 20 Federal Direct PLUS Loan for Parent(s) 2 1 Federal Direct PLUS Loan for Graduate and Professional Degree Students 2 1 Federal Direct Subsidized and Unsubsidized Annual Loan Limits 2 2 CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 I Federal Education Loan Interest Rates and Origination Fees 2 2 Private Student Loans 2 3 Washington Student Loan Advocate Statement 2 3 Financial Aid Awarding 2 4 Verification 2 5 Cost of Attendance 26 College of Education 2 6 College of Health Professionals 2 6 School of Nursing 2 7 School of Health Services Administration 27 College of Humanities and Sciences 2 8 College of Information Systems and Technology 2 8 School of Business 29 School of Advanced Studies 2 9 Grade-Level Determination 30 Conflicting Information 30 Other Resources 31 Satisfactory Academic Progress 3 2 Satisfactory Academic Progress for VA Education Benefits 3 2 Federal Financial Aid Satisfactory Academic Progress Policy 3 2 Professional Judgment 3 7 Determining Enrollment at the University 3 7 Course Attendance Policy 3 7 Leave of Absence 38 Overview 38 Policy 38 Required Documentation 38 Length 39 Extending an LOA 39 Institutionally Scheduled Breaks 39 Disbursements During an LOA 39 Completion of Coursework upon Return 39 Failure to Return 40 Program Change During Approved LOA 40 Financial Aid Disbursements 4 1 Federal Funds 41 Federal Financial Aid Credit Balance 4 1 Cancellation of Federal Financial Aid 42 State Funds 4 2 Federal Financial Aid Counseling 4 3 Federal Direct Loan Entrance Counseling 43 Federal Direct Loan Exit Counseling 4 3 Federal Teacher Education Assistance for College and Higher Education Grant Counseling 4 4 Federal Loan Repayment 44 Prior Federal Student Loan Deferments (Postponing Payments) 44 CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 II Loan Payment Calculator 44 Federal Student Loan Consolidation 4 6 Federal Student Loan Forgiveness, Cancellation and Discharge 4 6 Military Benefits 47 Veterans Education Benefits 4 7 Credit for Prior Education and Training 4 8 Military Tuition Assistance 4 8 VA Tuition Assistance Top-Up Benefit 4 8 Readmission of Servicemembers 49 Student Financial Responsibilities, Policies and Options 50 Student Financial Responsibilities 50 Financial Policies 51 Financial Options 5 2 Withdrawing from the University 5 3 Return of Title IV Policy 54 Tuition Refund Policy 5 4 Institutional 5 4 Unearned Tuition Assistance 55 State 56 Online 57 Solomon Act 65 Gainful Employment Disclosures 65 Student Loan Code of Conduct 65 Student Code of Conduct 66 Consumer Privacy Policy 66 Dispute Resolution Policy and Procedures 69 Copyright Infringement and Peer-to-Peer File Sharing Policy 74 Digital Millennium Copyright Act Policy 76 Register to Vote 78 Campus Safety and Security 79 Annual Security Report 79 Statement of Policy on Sex Offender Registration 80 Florida Sexual Predator and Sexual Offender Registry 81 Emergency Mass Notification Policy 8 1 Campus Security Authority Contact List 8 1 Alcohol and Other Drug Abuse Prevention 8 2 Prohibition of Illicit Drug Use, Underage Drinking, and Other Violations of Alcohol and Other- Drug-Related Policies 8 2 Institutional Sanctions for Alcohol and Drug Violations 82 Academic Year Definition Policy A-1 Overview A-1 Policy A-1 Allowable Charges Policy A-2 Overview A-2 Policy A-2 CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 III Campus-Based Programs Policy A-3 Overview A-3 Policy A-3 Cost of Attendance Policy A-6 Overview A-6 Policy A-6 Consortium Agreements Policy A-9 Overview A-9 Policy A-9 Direct Loan Policy A-9 Overview A-9 Policy A-9 Disbursements Policy A-13 Overview A-13 Policy A-13 Federal Financial Aid Credit Balance Policy A-17 Overview A-17 Policy A-17 Federal Pell Grant/Iraq and Afghanistan Service Grants (IASG) Policy A-20 Overview A-20 Policy A-20 Financial Aid Counseling Policy A-23 Overview A-23 Policy A-23 HEROES Act Policy A-24 Overview A-24 Policy A-24 Leave of Absence (LOA) Policy A-28 Overview A-28 Policy A-28 Overawards and Overpayments Policy A-31 Overview A-31 Policy A-31 Packaging Policy A-34 Overview A-34 Policy A-34 Private Loans Policy A-37 Overview A-37 Policy A-37 Professional Judgment Policy A-38 Overview A-38 Policy A-38 Program Changes Policy A-39 Overview A-39 Program Changes A-39 CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 IV Re-entry Policy A-42 Overview A-42 Re-entry within 180 days A-42 Re-entry within 180 days and in a New Federal Award Year A-42 Re-entry after 180 days or Re-entry into a Different Program A-43 Return of Title IV Policy A-43 Overview A-43 Policy A-43 Satisfactory Academic Progress (SAP) Policy A-5 1 Overview A-51 Policy A-5 1 Qualitative Measure A-51 Quantitative Measure A-5 2 Evaluation A-5 3 Student Notification A-5 3 Student Financial Aid Appeals A-5 4 Regaining Eligibility after Payment Period of Ineligibility A-54 Maximum Time Frame A-5 4 Transfer Credits: Qualitative A-5 4 Transfer Credits: Quantitative A-5 5 Program Changes A-5 5 Re-enters A-55 Repeat Courses A-55 Concurrent Enrollment A-55 Student/Parent Eligibility Policy A-55 Overview A-55 Policy A-5 5 Admission A-5 5 Dependency Overrides A-60 PLUS Exceptional Factor A-61 Eligibility for Direct and PLUS Loans A-6 2 Victims of Natural Disaster A-6 3 Subsequent Institutional Student Information Records (ISIRs) Policy A-6 3 Overview A-63 Policy A-6 3 Transfer Policy A-65 Overview A-65 Policy A-6 5 Verification Policy A-69 Overview A-69 Policy A-6 9 CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 V Consumer Information All institutions participating in federal financial aid programs must provide required consumer information to enrolled and prospective students as well as current and prospective employees Where applicable, each section lists specific locations where additional information is available To request and receive this information in writing, contact the campus director or designee at a University of Phoenix location during regular business hours A list of campus locations is available at http://www phoenix edu/campus_locations html About University of Phoenix Accreditation, Licensures, Reviews and Approvals University of Phoenix is accredited, reviewed and/or approved by federal, state and international agencies, as well as private accreditation bodies Federal U.S. Department of Education, Certificate of Eligibility University of Phoenix has been approved by the Department of Education to participate in each of the following Title IV Higher Education Act (HEA) programs: • Federal Pell Grant Program • Federal Direct Student Loan Program • Federal Supplemental Educational Opportunity Grant Program • Federal Work Study Regional Accreditation University of Phoenix is accredited by the Higher Learning Commission (http://hlcommission org) Since 1978, University of Phoenix has been continually accredited by the Higher Learning Commission and its predecessor. University of Phoenix obtained its most recent 10-year Reaffirmation of Accreditation in 2012–13. A comprehensive evaluation is scheduled for fall 2018, and the next Reaffirmation of Accreditation is scheduled for 2022–23. For more information about University of Phoenix accreditations and licensures, please visit http://www phoenix edu/about_us/accreditation html Higher Learning Commission 230 S. LaSalle St., Suite 7-500 Chicago, IL 60604-1413 Phone: 312 263 0456 800 7440621 Fax: 312 263 7462 http://hlcommission org CONSUMER INFORMATION GUIDE 2018–2019 | MAY 2019 1 State and International Licensures University of Phoenix is approved to operate in the following U S states and district, either through licensure, registration, general or specific approvals, consent, or exemption. Arizona State Board for Private Postsecondary Education California Bureau for Private Postsecondary Education Colorado Department of Higher Education, Commission on Higher Education Government of the District of Columbia, Education Licensure Commission Florida Commission for Independent Education Georgia Nonpublic Postsecondary Education Commission State of Hawaii Post-Secondary Education Authorization Program (HPEAP) Illinois Board of Higher Education State of Louisiana Board of Regents Michigan Department of Licensing and Regulatory Affairs Nevada Commission on Postsecondary Education New Jersey Secretary of Higher Education New Mexico Higher Education Department Board of Governors for the University of North Carolina
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