N A S A G A SIMAGES The Official Online Newsletter of the North American Simulation and Gaming Association (NASAGA)
Volume 4, Issue 3 2004
Editorial Board NASAGANASAGA 20042004 Les Lauber W ASHINGTON, DC NOVEMBER 3-6 Brian Remer Matthew Richter Join the Performance Party! Raja Thiagarajan Sivasailam Thiagarajan
Table of Contents
Column: A Message from the Chair 2 by Elizabeth Levine
Conference: NASAGA 2004: Join the Performance Party 3 By Chris Saeger
Jolt: TEAMWORD 5 By Les Lauber
Report: PLAY, LEARN, PERFORM Inspires Growth in New England 8 By Brian Remer
Report: Origins '04 9 By William C. Wake
Column: Corner Corral: Believing in Yourself 10 by Ellen Gehrke A Message from the chair
By Elizabeth levine
It’s that time of year when we wonderful addition to the Board. We intended to assist students who want realize the summer solstice has passed, regret the loss of David Jones who to attend the annual conference, signifying the long daylight hours and has decided to focus his tremendous should contact Sonia Ribaux at reduced traffic will not last forever. talent on improvisation, his first love. [email protected]. That fact might be depressing were it In parting, David suggested we The annual conference requires long not for the realization that the NASAGA consider providing financial aid to range planning so we were pleased annual conference is that much closer. assist Board members in attending the (and relieved) to select the 2005 The Board had our mid-year meeting required mid-year meeting. And we location and conference organizer. at the site of the upcoming conference did just that! While there is not full Brian Remer will be hosting the 2005 in Washington, D.C. and I can tell you reimbursement, Board Members can event in Manchester, N.H. You’ll that the venue is terrific! All the now recover some of their out of hear more about that in D.C. meeting rooms are in one central pocket expenses. In this way we And now you know the headlines location with plenty of informal hope to make Board participation more of the outcomes from the meeting. viable for all our members. meeting space as well. There are They are certainly substantive and several food options (as well as a bar) As an organization, NASAGA is worthwhile. But as an O.D. profes- in the facility so no one will starve or committed to functioning in ways that sional, what really thrilled me about dehydrate. But I will stop here as support our values, particularly the the Board meeting was the process! Chris and Becky Saeger have their value of learning. The Board spends This group included a healthy mix of own update on the conference plans considerable time discussing actions gender, age, nationality, background, related to this theme. I am happy to sexual preference, education and elsewhere in the newsletter. say that from proceeds of the auction employment. (Unfortunately, we still Getting back to the Board meeting, at the Montreal 2003 conference, have a way to go in racial, ethnic, and I want to share several highlights with $1,500 (Canadian) was donated to an differently-abled diversities.) Each you. First, the Board appointed organization serving breakfast to person contributed their best ideas as Becky Saeger to fill the vacancy left school children. Additionally, one third well as their honest opinions. Differ- by David Jones’ resignation. We are of the proceeds were allocated to our ences were spoken with respect and delighted to have Becky officially on Scholarship Fund. After much everyone took time to listen. It was board, although she was already discussion, the Board decided to actually (dare I say it?) fun! So hang working energetically on the 2004 increase the proportion of auction on to your ideals—the possibilities are conference plans. Not only has earnings dedicated to the Scholarship great when people come together with Becky been designing and facilitating Fund to 75% of the auction proceeds. a common purpose. Perhaps you games for many years, she is a most Anyone interested in learning more might want to join the Board someday capable organizer and implementer, a about the Scholarships, which are and see for yourself.
N A S 2 A SIMAGES G A nasaga 2004: Join the performance party
By chris saeger & Becky Saeger
In the next few weeks you will at The Thiagi Group. He specializes use of interactive strategies for be receiving an email inviting you in the design and delivery of computer training and facilitation. His passion to Join the Party in Washington DC. games and simulations. is helping other trainers capitalize on In this preview we would like to the experiences of their participants introduce a few of our “candidates”— Build it Now – Developing Great to enhance learning. top facilitators and designers from New Simulations and Games, around the world. Quickly! Concurrent Session Ever been asked to design a Previews Pre-Conference Workshops learning event with high expectations Here are a selection of five sessions but little time? Ever wanted to be a High Performance Teamwork now a part of the conference concur- presenter at an International Confer- (Featuring Mattel’s™ Break the rent sessions. ence? Want to take home something Safe) you can apply right away? Come to Bingo, Revisited: The 5 Best Corporate teams today are differ- this session and achieve these three Designs ent from teams in your parents’ things and more! In this session we Come play the world’s most times. Teams are now rapidly will introduce you to some approaches familiar format in five exciting assembled from cross-functional and and tactics for rapid design and testing. designs, including a board game, a cross-cultural groups to work under Then, you will put these approaches wall game, a team activity, and two tight time pressures in an unpredict- into practice. Working in teams you paper-and-pencil games. Each game able environment with ambiguous will create a simulation or game on a will be played and then evaluated on information. In this workshop, we topic of your choice. Before the end its playability (is it fun to play), replace traditional teambuilding of the session you will have tested balance (play versus content) and approaches (such as white water this game/simulation on others in the flexibility (adaptability). Finally, each rafting and rappelling) with a low- room and received feedback from participant will take home a resource threat board game and constantly your peers and a panel of experts! guide that includes game templates debrief participants to explore and In addition, all designs from the day and notes on how to adapt these apply—principles of high-performance will be reviewed by Mel Silberman games to your audience and content. partnership. for inclusion in the 2005 Training Presenter—Steve Sugar, well known Presenters—Thiagi, Matthew and Development Sourcebook! author of Jossey-Bass/Pfeiffer books: Richter, and Raja Thiagarajan. Presenters—Kevin Eikenberry, Games That Teach, Games That Thiagi is the Resident Mad Scientist Brian Remer. Kevin is a consultant, Teach Teams, Primary Games, at The Thiagi Group, an organization trainer, author, and President of Retreats That Work, and Games That that provides faster, cheaper, and the Kevin Eikenberry Group better training design. Matthew (http://KevinEikenberry.com )— Boost Performance. Richter is president of The Thiagi a learning consulting company. A Quit Horsing Around: Group. He specializes in storytelling long-time NASAGA member, Kevin Recognizing and Building on and other engaging approaches to believes in the power of experience The Try in Learners training design and delivery. Raja in the learning process. Brian is an Thiagarajan is vice-president for independent consultant and NASAGA What if your participants could not research and computer applications Vice Chair who specializes in the talk? This workshop incorporates
N A S SIMAGES A 3 G A activities that are vital towards building (continuous, first loop learning) and trainers use to facilitate. Lynn is the trusting relationships with horses. The innovation (discontinuous, second loop president of a training company that fun and insightful exercises used in learning). IMMUNE is a gaming field focuses on e-learning, design, and training wild horses have been adapted designed to approach this problematic; implementation of training programs. to training and educational environ- its purpose is to integrate teams Lynn’s niche is collaborating, brain- ments to create and understand when needing to L&I collectively. storming, and strategizing with clients. meaningful learning starts occurring. Presenters— Enrique Campos- The emphasis on recognizing when López and Alena Urdiales-Kalinchuk, It’s All In the Cards: Rapid the try takes place in learners will help Aprendizaje Sistémico, Saltillo, Needs Analysis reduce the unproductive impact of Coahuila, Mexico. You need it when? In this session when trainers/educators use precon- participants will work with a rapid ceived ideas of how learning should Design What? By When? instructional design process. Partici- “look” which impede learners. That’s “Ethical”? pants will produce a “Needs analysis” Presenter—Ellen Gehrke, professor Attend this session and get ideas on deck of cards and use it as a “real- of International Business and Manage- how to design, develop, and document life” starting point for a training to be ment at Alliant International in San training modules. Susan and Lynn will designed with games and simulations. Diego, integrates interactive teaching share how they go from start to finish, This is instant needs assessment and in her courses in cross cultural manage- including such things as where to design methodology you can put to ment, organizational behavior, and begin, how to get organized, what use today. entrepreneurship. She also adopts and makes it effective and “fun,” time Presenter—Adriano Pianesi trains wild horses using natural needed for development, guide format, creates learning solutions for Mem- horsemanship methods. and more. Participants will create the bers Only Software, an association specific elements needed for an management solutions provider in Immunity as a Gaming Metaphor “Ethics” module. Then download the Washington DC. He is a Board for Learning to Learn Ethics Facilitator and Participant In their transit to the knowledge Guides in January 2005. Member of the ISPI Potomac Chapter. economy, organizations should master Presenters—Susan Otto and Lynn and sustain, the creation and under- Smith. Susan is president of a consult- But wait there’s more! standing of successful novelty; a myriad ing organization that partners with of new organizational behaviors are clients to design, develop, and docu- Interactive keynotes, game needed. Learning and inquiry (L&I) ment instructor-led training needs. nights and many other surprises are the leading process requiring the Susan’s niche is creating facilitator await. Watch your email for an interplay between improvement and participant guides, which internal update soon. NASAGA 2004 wASHINGTON, dc — November 3-6, 2004
Join the Party! This party is not about politics, it's about learning and fun. Participants at the NASAGA annual conference are always amazed at the high level of energy and creativity generated during this event. At this conference, newcomers to the world of gaming and simulation get a chance to interact with seasoned pros in an atmosphere that is warm, open, and generous. If you are an educator, a facilitator, a learning consultant, a trainer, or any other professional committed to making learning a joy, this conference is for you. The Conference Center The Marriott Georgetown University Conference Center is located in the heart of Washington's most historic district on the campus of Georgetown University. Convenient to monuments, museums, nightlife, restaurants and shops, the hotel is one mile from the Kennedy Center and two miles from the Smithsonian Institution. Visit www.nasaga.org for program and registration information.
N A S 4 A SIMAGES G A Jolt: teamword!
By les lauber
More often than not, businesses, organizations, and learners have the answers they need to their problems. TEAMWORD! uses a word puzzle to reinforce this concept in a quick, fun way.
Purpose of the same puzzle, but has not yet Puzzle Solution. “Individuals succeed only when they combine their ♦ To surface team assumptions and completed it, announce an additional 3-minute round. knowledge and resources for a com- behaviors that prevent open sharing mon goal.” of knowledge and information. If the group has not already realized ♦ To examine how hoarding informa- they each have part of the same puzzle, Adjustments tion inhibits results while sharing it conduct a quick debrief around their Too simple? Some participants clue promotes them. experience. Suggest to them that all the into the fact that there are only letters information they need to succeed at the and blanks as letters and begin looking Participants task is in the room. at other group’s puzzles right away. To Minimum of 4. Best group size is Begin the second round. Now that discourage this, use the old cipher a=1, 20-25. the participants realize the answers to b=2, c=3, etc. and put numbers under the lines for the appropriate letters. Or Time their puzzles are in the room, announce an additional 3-minute round during place random numbers under the lines 10 minutes plus debrief. which the participants may solve the to increase the difficulty further. In this case, the debrief can include discus- Supplies puzzle. Allow the participants to collaborate to solve the puzzle. sions about the assumptions we make ♦ (that a code was being used) or how TEAMWORD! puzzle pages Second debrief. Conduct a debrief- handouts we fall into the traps of seeing one way ing to bring out the learning points. ♦ Timer to accomplish a task and fail to look for Potential debriefing questions include: ♦ Whistle ♦ more efficient, faster ways. How did you feel during the first Wrong statement? Write your own Preparation round? statement to fit your context or content. ♦ Copy the puzzle pages and separate How did you feel when you realized Simply make sure each page has one- the puzzles. Prepare enough puzzle the other teams had the same puzzles fourth the letters, randomly distributed. handouts that each participant can receive with different clues? Participants get it too fast? Even one puzzle. You will need a number of ♦ How did your group begin solving when the participants realize quickly each puzzle equal to one-fourth the the puzzles? the other groups have corresponding number of participants. Example: Chris ♦ What roles did people take in the clues, they usually begin by focusing will have 20 participants; Chris prepares puzzle-solving process (facilitator, on trying to guess words, create by making 5 copies of each puzzle. scribe, etc.)? patterns, etc. in their own group before ♦ What assumptions did you make teaming with others. Simply move Flow directly to the second round and allow about the puzzle? The other groups? them to finish the puzzle, then focus Brief participants. Divide the What I meant when I said “your participants into four roughly equal- the debrief on those initial assumptions team has 2½ minutes to solve the sized groups. Explain that you will and how participants decided to seek puzzle?” distribute a word puzzle to each group other groups’ help. ♦ Why do we automatically assume to solve. They will have 2½ minutes to Participants don’t get it? If the solve their team’s puzzle. the small group is a team and the participants still don’t catch on after Begin the first round. Allow the large group is not? you say “the answers are in the room,” group to work on the puzzle. After time ♦ What principles of teamwork can be quietly suggest to one or two that has expired, blow the whistle. derived from this activity? another group has some interesting First debrief. If the group has ♦ How does this reflect the way teams information and they may want to realized that they all have different parts work in the workplace? compare with a member of that group.
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O . pLAY, LEARN, PERFORM inspires growth in new england
By Brian Remer
“PLP could transform the way trainers and find out about different challenge and inspire participants in you look at teaching and learning! styles and aspects of training,” said their role as educators. “The best That enthusiastic comment came one participant. “The best thing thing about PLP was being around from a participant in Play Learn about PLP was the energy, exchange such spontaneous, creative teach- Perform (PLP), a one-day workshop of ideas, and the great and simple ers.” said a participant. “I learned on the use of interactive strategies activities,” said another. about the concepts of flexibility and for teaching and training held in In his workshop, Thiagi empha- playfulness and also about specific Keene, New Hampshire at the end sized that learning is a process, games.” of April. The event was sponsored which draws upon not only the Brian Remer brought the day to a by NASAGA and hosted by Brian trainer’s knowledge but also the close by demonstrating a series of Remer, an independent training learners’ experiences. “Training activities for summarizing a work- consultant and Vice-Chair of doesn’t have to be all about what shop. These wrap-up games were NASAGA. you know,” said a participant. “It’s designed to help participants review Play Learn Perform featured more about how you convey the the important points of the day and presentations by Dr. Sivasailam information.” The games Thiagi commit to a plan of action. One “Thiagi” Thiagarajan, Cathy McNally, shared demonstrated that balance participant said, “I’m taking away Rob Peck, and Brian Remer. The between his goals and the learning some concrete ideas for innovative goal was to bring a love of games needs of the participants. training interventions. It was a very for learning to this mostly rural Cathy McNally, trainer, comedian, full and helpful experience.” section of New England that includes and actress, used improv theater This was the second successful western Massachusetts, southern warm-up games to teach about year for NASAGA and Play Learn Vermont, and southwestern New creativity, teambuilding, spontaneity, Perform in New England. The Hampshire. classism, and cultural sensitivity. result has been a growing communi- The conference brought consult- Her games were immediately ty of trainers who are enthusiastic ants, trainers, mediators, professors, applicable in contexts as varied as about using games to teach. In the and graduate students together for teaching, training, mediating, and words of one participant, “PLP fuels learning and networking in an even interpersonal situations. a hothouse environment of creative informal but energetic setting. “It is Rob Peck used his expertise as a fun, professional growth, and joyful essential to meet and talk with other juggler and motivational speaker to comradery!”
N A S 8 A SIMAGES G A Origins '04
By william C. Wake [email protected]
The Origins ’04 International Games I tried many games, and had fun formulas into the figure’s base in a Expo (http://www.originsgames.com) with each, including: Freight Train very clever way). But their Pirates is a game conference sponsored by (an easy-to-learn train game), of the Spanish Main was even more the Game Manufacturer’s Associa- National Security Decision Making popular: it’s a miniature “war- tion (GAMA). It was held at the (a LARP, though the organizers game,” but you first punch your Columbus (Ohio) Civic Center, June perhaps wouldn’t like that label), ship out of a plastic sheet and 23-27, 2004. Hex Hex (a “hate your neighbor” assemble it. This is a huge conference. It card game), Bridge (the classic), There were a number of party used a lot of small conference Aquarius (a domino-style card games (ala Cranium or Pictionary), rooms and ballrooms, and three game), Cargo (a strategy board cavernous rooms (each the size of game), Yu Yu Hakusho (a CCG), but none appealed to me very a football field). Two of these large and others. much. There were almost no word rooms were full of tables for I took advantage of the vendor’s games, except Palabra (a rummy- gamers; the other was host to a area to pick up a bunch of games style word card game) and Super sales floor with about 225 vendors. (not all new, but mostly new to me). Scrabble (with a bigger board and As you might expect, there were So far, my family has enjoyed all quadruple-score tiles). CCGs and a huge number of simultaneous the ones we’ve played: Aquarius RPGs seemed to be the dominant events (more than 100 in certain (Looney Labs), Bang (Mayfair), A categories. Dog’s Life (Euro Games), Early hours). Events were divided into This was a good conference. American Chrononauts (Looney several categories: special events, Some of the logistics were tricky CCGs (Collectible Card Games, Labs), Hex Hex (Smirk & Dagger), for a first-timer, and it was too big e.g., Magic the Gathering), LARPs Killer Bunnies and the Quest for to have an intimate feel. But I had (Live Action Role Plays), Miniatures the Magic Carrot (my high-schoolers’ a lot of fun, and I learned a lot (including the “Origins War College”), favorite) (Playroom), Sherlock about the breadth of games that are RPGs (Role-Playing Games, e.g., (Playroom), and Trans America Dungeons & Dragons), Seminars, (Rio Grande). out there. I’d consider attending and Tabletop (board and card WizKids had huge lines for their again next time: June 30-July 3, games). click-base miniatures. (These build 2005, in Columbus, Ohio.
N A S SIMAGES A 9 G A corner corral: Believing in yourself
By ellen gehrke
Ellen: I have some sad news from Ranch and the Corner Corral we our heads proud. We talked. He the Corner Corral. This past February were glad to learn that the editors of helped me understand that Ellen, the 29th, Franklin’s physical presence on Simages still suggested that the human who cared for us, wanted to earth unexpectedly passed away. All column “learning and recognizing the have a trusting relationship with me- the humans, horses, dogs, cats and try” which originated with Franklin to but struggled so hard in learning how stuffed toy animals on Rolling Horse continue. So, Tonopah, the wild horse to do that. Franklin served as the Ranch are still devastated about his who wrote the last column graciously “translator” between me and my wish leaving. In a sense, a very important agreed to carry on as best he can. to have stayed in the wild, and now part of us died with him. I, personally, Franklin was unique as is all the spirits Ellen, who worked many hours trying to find a way to make a connection of realized how dependent on Franklin I around us—yet we learned more from trust with me. She finally did and for had become through the years. He him than most. This column is dedi- that we are both forever grateful to served as my teacher and mentor in cated to him and to all the great Franklin for guiding us towards the working with all the horses who came teachers who have passed through, special relationship we now share. I through Rolling Horse Ranch. He stopped for awhile, and left deep took Ellen for a ride the other day and helped me train new horses, retrain impressions on the wisdom and souls talked about what we wanted to say troubled horses and was always there of our lives. to welcome new arrivals. I learned in this next column. We both agreed much watching him interact with our that we wanted to dedicate it to our Lesson: Learning is about teacher, friend and mentor, Franklin. growing herd of horses—discovering believing in yourself how simply he used his personality to We laughed and cried about the good get what he wanted without using Tonapah: My best pal Franklin, times and the lessons Franklin taught aggressive behavior. Other horses died a few months ago. People ask if us. Letting go is probably more hung out with him because they felt horses feel sad. Yes, they do. Ellen difficult for Ellen than me since, as safe and enjoyed his company - he knew I was very sad. Franklin and I horses, we understand cycles of life in rarely threatened them in order to ate next to each other for years and a more natural sense. I know Franklin teach them their place in the herd. He daily hung out in the pasture basking and I will meet in greener pastures wasn’t the number one ranking horse in the sun, telling old stories, swiping and I am sure he will be there waiting but he was favored by his pals. I flies from each other with our tails, for Ellen and all his friends. Since can’t say that I am over his passing. nudging and scratching at itches, Franklin passed away I have watched However, I am trying to assimilate turning our backs to ease the sting of as Ellen worked with a difficult many of the lessons he directly and the wind and rain or running up and horse. She would often glance over to indirectly taught me through our 15 down the pasture when we felt where Franklin used to be—like she years of friendship. At Rolling Horse spirited and good with our tails up and was seeking strength, knowledge and
N A S 10 A SIMAGES G A guidance as to what to do. I saw ride me. Her mentor abandoned her, herself and feel bad...but this friend Ellen lose a lot of her energy and virtually wrote her off as not being a just laughed at her and reminded her confidence after Franklin died—and serious student and not having learned how much she knew and told her to that was a big surprise to me. Now anything in the few years that had just work at the level where she could that it has been a few months and we associated with each other. Another get results—not worry about the way were able to talk about this on our horse she had brought to work with it had been and now it wasn’t that ride. I told her to please try to tell you was also very difficult and acted way anymore. It wasn’t about her, it what we realized in our ride that may worried all week. To make matters was about me, Tonopah. be of interest to our readers regarding worse, the people at the clinic blamed learning and the teachers who have Ellen for the troubles. Ellen was Epilogue been there for us and may have devastated. We all went home feeling Something changed in Ellen—she moved on to other places. worse. Ellen had lost two mentors, realized that learning is not necessarily Let me tell you a story that hap- Franklin and her human mentor, a linear progression. We falter at pened within a few weeks after beings she had depended on for times and have moments of regres- Franklin passed away. Ellen took me strength, guidance and courage. This sion. She had experienced this to a clinic in Arizona to work with her gouged a huge hole in her confidence profound regression and feeling of horse training human mentor. The and for the past few months she loss and personal power after Franklin week went badly, really, really badly. didn’t work well with me or my other died and so had I. We had to meet I was uncomfortable and not respond- horse friends. We have all been where we could communicate and ing in the way that Ellen had come to worried about her. Our relationship that meant a lot of starting over expect from our learning adventures. deteriorated and it seemed that the between us. Ellen slowed down and Ellen noticed but didn’t react in the more Ellen tried, the worse it got. quit rushing me. She gave me more way that would have made a change You see, Ellen stopped believing in time to process our learning together. for the better. She picked up from herself after Franklin died and her She listened again to me and not her where we left off, violating her own human horse mentor failed her. She evil inner voices. It took her awhile, principles of noticing when trying didn’t understand that her ability, but her approach to me now is to occurs...and I was trying something insight, love and capability was all assess my mood, my willingness to other than what she was asking for. deep inside her all the time and that learn and to work from there. Our Things were different in Arizona—the she didn’t really need external rhythm is coming back and our rides environment, the circumstances, the affirmation anymore to apply herself are fun—working as a team. Some other horses, the people attending the to helping all of us. She forgot to days are good—some days are not— clinic, her human mentor and my listen and pay attention to all the cues but increasingly often they are better pasture friend she had also brought that we were sending out—her and better. I don’t feel so tense from along. It frightened me and I reverted relationship with all of us kept getting the pressure. Ellen and I had an back to many of my old defensive worse and worse. She forgot the awesome ride the other day when it ways. Ellen was frustrated and other part of the equation of learning was just the two of us. became mad at herself about this and finding the try...pay attention to Yes, teachers leave us, but, if they seeming lack of progress. To make the student. We were all screaming are truly our teachers they will leave matters worse, her mentor scolded to help her but not in the way she behind something that we should her for being insensitive to me, very thought it ought to be. never lose or doubt—our inner unusual since I had always known him She decided to take me to a friend strength, knowledge and ability to to be a compassionate teacher...but for some help. We drove 8 hours to carry on in our own way, our own again, the circumstances changed this visit this friend. He had seen me when style and with a tribute to those who trip. That just made her feel worse Ellen first started riding me and had touched and taught us. I hope Ellen since she really did think she was been really impressed with what we and I can honor the spirit of our being aware of me. The week had built together. Seeing us again, friends and mentors, such as Franklin, continued poorly. I ran off a few several months later, his candid by continuing on in what they times, refused the saddle she had comment...was “What did you do with intended—to make their time with us been putting on me effortlessly, and Tonopah, Ellen...? He is acting just meaningful and special—and leaving my body was so tense throughout the like a wild horse again!” Her first us with the confidence to know that week that Ellen decided not to even reaction was, once again, to blame we know.
N A S SIMAGES A 11 G A 12 12121212 please sendanemailto: If youhaveanyquestionsconcerningmemberships, plete theformat: If youwouldliketobecomeamember, please com- an electroniccopyofournewsletter, SIMAGES. access tothewebsite,useofmailinglist,and having toreneweachyear. Membership includesfull Become amember. You http://www.thiagi.com/pfp/IE4H/september2004.html best things in things best http://www.nasaga.org/become_member.asp life are free... are life Some of the of Some As aNASAGAmemberyouareinvitedtothe Play for Performance NASAGA MEmbERSHIP NASAGA To accessthisissuepointyourbrowser to September issueofthisnewsletter. [email protected] Read, play, and enjoy! Example: will receive no will receiveno hassle about N A S G A A N North AmericanSimulation and GamingAssociation A S [email protected] G A NASAGA A SIMAGES SIMAGESSIMAGESSIMAGESSIMAGES SIMAGES