AirPlus and Enterprise Rent-A-Car. Case study: Updating car hire payments at John Proctor Travel.

Travel payment challenges

JPT has a long-standing relationship with global car-hire John Proctor Travel asked AirPlus to find firm Enterprise Rent-A-Car. Enterprise provides Mott a more efficient and up-to-date payment McDonald with a high volume of short and medium-term process for car hire bookings. standard hire cars, as well as a number of specially liveried vehicles.

However, the payment process between JPT and Enterprise was due an update, having been in place since their 20 Client overview year partnership began. Enterprise had to collect cheques from JPT, and then pay them in at the bank. John Proctor Travel (JPT) has a 70-year heritage in corporate travel management. The procedure was time-consuming for both companies. And as it’s impossible to know when cheques will clear, A large part of the firm’s business comes cash-flow management was becoming a challenge. from servicing Mott McDonald’s travel booking requirements: car hire, flights and hotels. The global engineering, management Always concerned about the service level it delivers to and development consultancy has owned clients, JPT decided to explore alternative car-hire payment JPT since 1989. solution.

The solution

JPT turned to AirPlus for help. AirPlus was already a trusted provider to JPT, with the travel firm using a number of its products across various booking categories.

At the time, AirPlus was piloting a vehicle rental payment solution with Enterprise. As JPT had been a proactive customer of AirPlus and Enterprise for many years, both partners knew JPT would be the perfect client for the pilot. “Given the volume of car-hire bookings always“They’re responsive to any queries or “AirPlus and to Enterprise are great partners The benefits The arrangement is totally secure, as no bank account account bank no as secure, totally is arrangement The a T Chick points out. Chick points work with,” says Flo Chick, manager at JPT. made for McDonald, Mott this credit line is hugely beneficial to JPT’s cash-flow,” to JPT’s cash-flow,” hugely beneficial is issues that may arise.” collect their hire vehicles. is exchanged information card or credit employees when J use of the cre each booking. JP b PT simply lodges the AirPlus account into the Ent he new, integrat nd reliable th ooking solution, And JPT trusted AirPlus and Enterprise to AirPlus Enterprise and trusted JPT And and seamless, with the three parties working parties the three with and seamless, Implementation of was the solution Implementation smooth together to the complete deliver product. deliver the benefits it was for: looking benefits deliver the comprehensive transaction data, which would which data, transaction comprehensive onto payments ofconsolidation Enterprise minimal with process payment a simple on car payments faster and electronic safer

a single invoice drive greater visibility of spend greater visibility drive paperwork paperwork hire bookings d a it line the agency has with Ai n

T then settles t ed t and Enterprise he payment process p revious system. he invoice la i s immediatel is far more ef rPlus. te r, y paid for

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“The data has also the“The simplified financial 49,000 for clients count the payment on AirPlus corporate The pilot proved such a success, AirPlus now offers a car acar offers now AirPlus asuccess, such proved pilot The AirPlus is a leading of forAirPlus solutions international provider Thanks to JPT’s the clients now new are procedure, getting About AirPlus About About EnterpriseAbout Rent-A-Car 95,000 than more 450 the vehicles across from locations St. Louis-based , the largest car rental rental car largest the Holdings, Enterprise Louis-based St. So they get their hire car faster. car hire get their they So UK and has in excess of 5,000 employees. employees. 5,000 of excess in has and UK reconciliation of our car hire spend,” Chick. hire says car our of reconciliation What’s more, the detailed data generated more, the detailed What’s has dramatically and courtesy cars, as well as daily and weekend rental for rental weekend and daily as well as cars, courtesy and and analysis of their business trip costs. Products and and Products costs. trip business their of analysis and with saved are details payment As service. a smoother arise can be quickly resolved. resolved. quickly be can arise Rent-A-Car, and Alamo Rent A Car Rent ACar Alamo and Rental Car National Rent-A-Car, the Enterprise operates in the world, provider service Enterprise started in the UK in 1994 and rapidly expanded 1994 in UK the in expanded rapidly and started Enterprise More information is available at information More www.airplus.com. Company Account is AirPlus the The International brand. AirPlus the under worldwide marketed are services to the market become leader for vehicles replacement the traveller’s profile on the lodge account, employees no employees account, lodge the on profile traveller’s the the day-to-day management than More travel. of business the day-to-day rental solution to solution rental all customers. reduced payment queries, and any discrepancy that does does that discrepancy any and queries, payment reduced private or business use. The company operates a fleet of afleet operates company The use. business or private most successful central billing central account on based UATP. successful most brands through its regional subsidiaries. regional its through subsidiaries. brands longer have to deal with payment at the pick-up desk. desk. pick-up the at payment with to deal have longer AirPlus isAirPlus a member of the www.airplus.com [email protected] F + T + Ltd International AirPlus

44 (0)44 20 89 94-4725 44 (0)44 20 89 87-6113 UATP www.airplus.com

UK-EN, 10/2017 pmd