Luxury Suite Menu 2016 Program Overview Specialty Chef Packages Packages Á La Carte Beverages
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LUXURY SUITE MENU 2016 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES Dear Luxury Suite Holder, With the 2016 US Open just around the corner, we This year, we are pleased to present you with a new look forward to you joining us for another year of and improved user-friendly format for the suite the grandest Slam in tennis along with the very best planner. Each page has featured tabs which link to in food, hospitality and entertainment. There is no subcategories to help you navigate through the menu better place to entertain your esteemed business and information. Your Levy Restaurants’ Account associates, clients, friends and family. Executive will reach out to you in the upcoming days to start customizing your suite’s menu to fit all of your Once again, we have much to look forward to in the needs. coming year. We will present the first look at our ongoing transformation of the US Open grounds, As always, your USTA Luxury Suite Team is ready to including a completed retractable roof over Arthur assist you throughout your planning process. Please Ashe Stadium, a new Grandstand and South do not hesitate to contact our Manager of Premium Campus. Also for 2016, all of the suites will receive Seating, Lori Ogden at 718-760-6375 with any new permanent stadium seating. inquires that you may have. WELCOME Levy Restaurants, in association with the USTA We remain committed to providing you with Billie Jean King National Tennis Center, is pleased the highest standard of excellence in sports and to provide Suite Holders with a celebrated package entertainment and hope to make your 2016 US Open of food and beverage services unique to the sports luxury suite experience memorable. Thank you for and entertainment industry. You will notice many your continued support! improvements to our Specialty Chef Packages including the addition of a new specialty package – Momofuku Bo Ssäm featuring James Beard award winning chef David Chang; and the new Champions DANIEL ZAUSNER CHIEF OPERATING OFFICER BLT Prime by David Burke, one of the world’s most USTA BILLIE JEAN KING NATIONAL TENNIS CENTER influential and celebrated chefs. 2 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES SECTION CONTENTS PROGRAM OVERVIEW 4 HOURS OF SERVICE 4 PROGRAM DELIVERY TIMES 4 SAME DAY SESSION ORDERING 5 OVERVIEW SERVICE EQUIPMENT 5 CONTRACT AND PAYMENT POLICIES 5 CANCELLATION POLICY 6 STAFFING 6 3 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES PROGRAM OVERVIEW DELIVERY TIMES The Luxury Suite Food and Beverage Program Thank you for your participation in the Luxury Suite To ensure the freshest possible product delivered consists of individually ordered platters, which serve Program here at the USTA Billie Jean King National when your guests will be ready to dine, we have a range of guests depending on consumption. Tennis Center. established the following delivery schedule: While determining the number of guests served per Please refer below to our terms and conditions relative Day Sessions – Food delivery by 12:00 PM platter cannot be exact, we have designed them to to the Luxury Suite Food and Beverage Program. Evening Sessions – Food delivery by 6:30 PM provide a full portion for a minimum of 10 guests. Men’s Semi Finals (#22) - Food delivery by 2:30 PM If you anticipate heavy consumption, you should Women’s Final (#23) - Food delivery by 3:30 PM estimate each platter will serve 8-10 guests. For HOURS OF SERVICE Men’s Final (#24) - Food delivery by 3:30 PM lighter consumption, you could plan for as many as 12 Day Sessions – 10:00 AM until 5:00 PM. guests per platter. Suite food items are presented al All pre-ordered food and beverage items will fresco unless otherwise noted. Evening Sessions – 6:30 PM until 30 minutes after be delivered within a 1 hour window prior to the the conclusion of the session. designated delivery times. Room temperature items A Levy Restaurants Account Executive will be will be delivered before hot food items. assigned to assist you in all phases of your luxury Finals Weekend – From the time the site opens to suite planning. Your Levy Restaurants Account the public until 30 minutes after the conclusion of In the event that day session play runs late, all food Executive will serve as your primary contact with the session. orders for evening sessions will follow the regularly Levy Restaurants and will be reaching out to you scheduled delivery time by 6:30 PM unless your Suite in the upcoming weeks to assist with customizing Host requests a later delivery time. your suite’s menu to create a memorable luxury suite Please note that Suite Hosts, provided by the experience for you and your guests.Should you have Suite Holder, are responsible to approve and sign any questions in the interim, feel free to contact for deliveries. Dilena Fong, Senior Manager, directly at 718-595-1161. 4 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES SAME DAY SESSION ORDERING CONTRACTS AND PAYMENT POLICY Same day orders to replenish existing, pre-ordered To ease your planning process, we suggest that your July 18, 2016 Introduction to Levy Restaurants items (re-orders) are not subject to a same day planning discussions with your Levy Restaurants Account Executive, begin sales surcharge. Items ordered within 72 hours of the Account Executive begin a minimum of 5 weeks discussion (suggested) session that are not repeat items from the existing prior to the start of the tournament. This will enable July 25, 2016 Preliminary orders placed pre-order will be assessed a 10% surcharge on the you to easily meet the deadlines for ordering and menu price to cover additional labor and food costs. payment. Please note that only primary Suite Holders August 1, 2016 Levy Restaurants to submit Please note that same day orders will be delivered designated by the USTA will be billed for Levy contract for client approval after all suite pre-orders are distributed, within the Restaurants’ charges. August 8, 2016 Signed contract for suite hour, after the scheduled delivery time. A 100% deposit on all contractually confirmed pre-orders and pre-authorized orders is required 14 days prior to the start of credit card numbers received by SERVICE EQUIPMENT the tournament. A pre-approved credit card Levy Restaurants In an effort to reduce the environmental impact of authorization is required to be held on file. All food August 12, 2016 Receipt of 100% deposit on the US Open, standard suite serviceware includes and beverage charges in excess of pre-paid orders contractually confirmed China plates, glassware, stainless steel flatware and will be satisfied DAILY using this pre-approved credit pre-orders recycled paper napkins. Environmentally friendly card held on file. If you choose to pay this excess by disposable serviceware will be available for use on check, the charges on this credit card will be reversed August 29, 2016 Tournament begins, all the patio. once the check is received. pre-ordered food and beverage to be confirmed and paid Please refer to the following timeline for suite orders, before suite opens signed contracts and payments: September 19, 2016 Final reconciliation submitted to suite client 5 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES CANCELLATION POLICY STAFFING ADMINISTRATIVE CHARGE AND SALES TAX Suite pre-orders may be cancelled without penalty To accommodate your suite, a Suite Attendant will or surcharges at any time up to 72 hours prior to be provided at the cost of 165 dollars per session All orders are subject to 8.875% sales tax. the session for which the food is ordered. Suite or 275 dollars per day. Additional Suite Attendants In addition, Levy Restaurants charges a 21% pre-orders cancelled between 72 hours and 24 or Bartenders can be requested at 165 dollars per administrative charge. The administrative charge hours of the session will be subject to a 50% charge session or 275 dollars per day. Per New York labor is for administration of the special function, is not of the agreed menu price to cover the cost of food law, an attendant is required to have a day off after purported to be a gratuity, and will not be distributed and beverage purchases already made in preparation six consecutive days of work. The staffing agency as gratuities to the employees who provided service for the event. In the event that a suite order is will be in contact with each Suite Host to establish to the guests. cancelled or if, due to weather, a session (or sessions) the scheduled day off for the two week event. A is cancelled with less than 24 hours notice, the client replacement attendant will be provided that day. will be charged the full menu price, as the menu Gratuities for attendants are at your sole discretion, items will already be in production and the staff but are welcomed based on the service provided. committed to work. 6 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES SECTION CONTENTS ACES PLATINUM 8 ACES GOLD 9 SPECIALTY MOMOFUKU BO SSÄM 10 BLT PRIME by DAVID BURKE @ CHAMPIONS 11 WINE BAR FOOD 12 CHEF HILL COUNTRY BBQ 13 PACKAGES 7 PROGRAM OVERVIEW SPECIALTY CHEF PACKAGES PACKAGES Á LA CARTE BEVERAGES ACES PLATINUM Specialty menu to serve 20 guests PLATEAU ROYALE SESAME SEARED AHI TUNA for pre-order only Ultimate seafood tower of oysters, Sesame seaweed salad, wasabi and clams, king crab, lobster and shrimp, ponzu dipping sauce cocktail sauce, ginger-scallion Limited quantities available per session, mignonette, saffron aïoli and