ANNUAL REPORT 2017 REPORT ANNUAL
COUNTRYSIDE PROPERTIES PLC / ANNUAL REPORT 2017 COUNTRYSIDE’S DIFFERENTIATED BUSINESS MODEL
“Countryside is a leading UK homebuilder specialising in placemaking and urban regeneration. Our balanced business model delivers this regeneration from our Partnerships division, together with larger scale communities from our strategic land-led Housebuilding division.”
Ian Sutcliffe Group Chief Executive
Strategic report Governance Financial statements 2 Group at a glance 40 Chairman’s introduction 78 Independent auditor’s report to governance 4 2017 performance 84 Consolidated statement and highlights 42 Board of Directors of comprehensive income 5 Chairman’s statement 44 Executive Committee 85 Consolidated statement 6 Group Chief Executive’s review 46 Corporate governance report of financial position 8 Our markets 52 Report of the Audit 86 Consolidated statement of changes in equity 10 Our business model Committee 87 Consolidated cash 12 Our strategy 56 Report of the Nomination Committee flow statement 14 Key performance indicators 57 Directors’ remuneration 88 Notes to the consolidated 18 Operational review report financial statements 18 Partnerships 59 Remuneration policy report Parent company 22 Housebuilding 67 Annual report on financial statements 26 Group Chief Financial remuneration 119 Parent company statement of Officer’s review 74 Directors’ report financial position 30 Our people 77 Statement of Directors’ 120 Parent company statement of 32 Sustainability report responsibilities changes in equity 36 Risk management 121 Notes to the parent company financial statements IBC Shareholder information
Countryside Properties PLC // Annual report 2017 1 Strategic report Governance Financial statements Countryside // Annual report 2017 Properties PLC All text and supplied be to images text All
Read more more Read on pages 22 to 25 Read more more Read on pages 18 to 21
Our Housebuilding division private and affordable develops or homes on land owned the Group, by controlled and located in outer London the Home Counties. It operates under the Countryside and Millgate brands. Our Partnerships division specialises in urban regeneration of public sector land, delivering homes in private and affordable partnership with local authorities and housing associations. It operates in outer London, Midlands and the West England. North West
HOUSEBUILDING PARTNERSHIPS Group at a glance
2 CREATING PLACES PEOPLE LOVE
Our mixed-tenure approach to creating communities in both divisions, has delivered strong growth in completions across the Group in 2017.
Private Rental Sector Private 21% 49% 3,389 homes Affordable 30%
Private Rental Sector 33% Private Affordable Private 38% 30% 70% 2,192 1,197 homes homes Affordable 29%
PARTNERSHIPS HOUSEBUILDING Continued Partnerships growth in our existing markets Strong growth in private homes has driven total of London and the North West of England has been completions to record levels. The Housebuilding supplemented by delivery of 180 homes in our new division has gained greater scale in each of our regions West Midlands region. around London.
Read more Read more on pages 18 to 21 on pages 22 to 25
Countryside Properties PLC // Annual report 2017 3 Strategic report Governance Financial statements 9 83% Partnerships division years’ visibility in our years’ is strategically sourced of our Housebuilding land bank HOUSEBUILDING essive track record of winning new business track record essive reasing scale withreasing established growth for platform rong balance sheet with capacityrong growth for ow-capital Partnerships model ong-established supply chain Inc L St L Impr
• • • • • NERSHIPS PART Countryside // Annual report 2017 Properties PLC lanced business model with two complementary divisions xcellent visibility Partnershipsxcellent pipeline and through Ba E Housebuilding land bank
• OUR INVESTMENT CASE Countryside of placemaking has track a strong record relationships in both long-term and benefits from the Partnerships and Housebuilding divisions. • 2017 performance and highlights
4
Adjusted revenue1 £m Adjusted operating profit2,3 £m Adjusted operating margin3 % £1,028.8m £164.1m 16.0% +32% +34% +20bps
17 476.7 552.1 1,028.8 17 79.4 91.5 164.1 17 16.7 16.6 16.0 16 349.9 427.1 777.0 16 56.8 68.1 122.5 16 16.2 15.9 15.8 15 285.1 330.7 615.8 15 39.6 51.6 91.2 15 13.9 15.6 14.8
Return on capital employed4 % Tangible net asset value5 £m Land bank # plots 30.5% £627.0m 34,581 +370bps +17% +27%
17 77.5 21.0 30.5 17 116.0 511.0 627.0 17 14,755 19,826 34,581 16 72.1 18.0 26.8 16 105.6 431.8 537.4 16 7,881 19,322 27,204 15 69.4 16.6 24.7 15 45.9 283.1 329.0 15 7,803 18,410 26,213
• Completions up 28 per cent to 3,389 homes • Reported revenue up 26 per cent to £845.8m (2016: 2,657 homes) (2016: £671.3m) • Private average selling price (“ASP”) down 8 per cent • Reported operating profit up 48 per cent to £128.9m to £430,000 (2016: £465,000) (2016: £87.3m) • Net reservation rates increased to 0.84 (2016: 0.78) • Net cash of £77.4m (2016: £12.0m) • Open sales outlets up 9 per cent at 47 (2016: 43) • Basic earnings per share of 26.0 pence (2016: 13.6 pence) • Private forward order book up 8 per cent to £242.4m • Accident Incident Rate (“AIR”) of 220 (2016: 305) (2016: £225.4m) • NHBC Recommend a Friend score of 88.6 per cent • Total land bank increased to 34,581 (2016: 27,204) (2016: 84.8 per cent) • Adjusted earnings per share of 27.8 pence (2016: 16.3 pence) Read more on our KPIs on pages 14 to 17
Key 1. Adjusted revenue includes the Group’s share of revenue from associate and joint ventures of £183.0m (2016: £105.7m; 2015: £68.3m). 2. Adjusted operating profit includes the Group’s share of operating profit from associate and joint Group ventures of £33.6m (2016: £25.3m; 2015: £16.7m) and excludes non-underlying items of £1.6m (2016: £9.9m; 2015: £6.6m). Partnerships 3. Divisional adjusted operating profit excludes Group items of £6.8m (2016: £2.4m; 2015: £1.2m), comprising share-based payment expense of £5.1m (2016: £1.1m; 2015: £Nil) and brand Housebuilding amortisation of £1.7m (2016: £1.3m; 2015: £1.2m). 4. Return on capital employed (“ROCE”) is calculated as adjusted operating profit divided by average tangible net operating assets value (“TNOAV”). TNOAV is calculated as tangible net asset value excluding net cash. 5. Divisional tangible net asset value (“TNAV”) is calculated as divisional TNOAV plus net cash allocated pro rata based on divisional TNOAV.
Countryside Properties PLC // Annual report 2017 5 Strategic report Governance Financial statements , As we enter 2018, our key areas of focus of focus areas As enter 2018, our key we continue to be to support implementation to deepen business strategy, of the Group’s and the Board for the succession planning Committee that Executive and to ensure and risk management corporate governance embedded across mitigation plans are the business. changes during the course two Board were There announced 2017, we On 26 May of the year. in that Oaktree had completed a sale of shares Countryside, shareholding its remaining reducing 23 per cent of the Company’s to approximately capital. Asissued share a consequence, James Steenkiste the Board stepped from down Van Agreementon 5 June 2017 as per the Relationship Additionally, between Oaktree the Company. and on 2 October Adam announced 2017, Richard his intention to step as down a Non-Executive with his last of day Director of the Company, service 2017. being 31 December to thank like I would On behalf of the Board, their significant for both James and Richard and its Committeescontributions to the Board since joining Countryside. whole Board The A search the future. for wishes them both well and under way successor is well Richard’s for an announcement of the appointment will be made in due course. Our people the that our people are recognise We most important on our factor in delivering continue to ambitious growth plans and we As them at all levels. in developing at invest 1,200 employees had over 30 September 2017 we 12 per cent more than a year ago. We are are ago. We than a year 12 per cent more graduates and apprentices, more recruiting have In addition, we before. trainees than ever on succession planning at focus allplaced great delighted were we In May, during the year. levels of our Executive to announce the reshaping of Richard the retirement Committee following and Phillip Nick Worrall with Ian Kelley, Cherry, who joined the business as Chief Executive Lyons, of our Housebuilding division, joining the team. executive quality and commitment of our people The during with a number of awards wasrecognised including “Largethe year Housebuilder of the at the Housebuilder Awards. Year” to thank each and every like one of ourI would during the course work their hard for employees of the year. Howell David Chairman 2017 21 November
Further details on our people can on pages 30 and 31 be found Chairman’s statement Chairman’s A YEAR OF Countryside // Annual report 2017 Properties PLC Priorities of the Board corporate continues to regard Board The and vital as discipline a core governance continually improve to complementing our desire on behalf of upon the success of the Group During 2017, particularour shareholders. areas policies and procedures to develop were of focus Home for Code Consumer new the address to the introduction of for Builders and to prepare the Criminal Finance Act and the General Data Protection Regulation. Returns to shareholders Returns the course over price performed well Our share reflecting the performance year, of the financial of the business along with continued investor September 2017, to 30 education. In the year of return a total shareholder delivered we 13.5 per cent for to 46.6 per cent compared Trusts). Investment the FTSE 250 (excluding dividend growththe earnings, in proposed our With Our position going into the next financial year Our position going into the next financial order private forward is strong. Our year-end £242.4m, which, at level book is at a record pipeline in both combined with a strong our divisions, to achieve positions us well ambitious growth plans. per share has also increased by 147 per cent has by also increased per share dividend per share final with a recommended at the AGM of 5.0 pence. Subject to approval on 25 January 2018, the dividend will be paid registered on 9 February 2018 to shareholders with the interim at 22 December 2017. Together a this will give per share, 3.4 pence of dividend of 8.4 pence per share. the year total dividend for SIGNIFICANT PROGRESS Well positioned for growth Well During 2017 the business continued to perform targets on the key set out at delivering well, February (“IPO”) in our initial public offering support the housebuilding 2016. Political for the industry welcome and we strong remains commitment to housing with Government’s housing the white paper “Fixing our broken and subsequently announced increased market” housing and the both affordable for funding Help to Buy scheme. upgraded 2017, we in May At our interim results the targetsat our IPO as set out that we we opportunitiessaw to accelerate delivery on a remain number of our Partnerships sites. We these firmly on track to deliver targets and indeed on capital our 28 per cent return exceeded target (“ROCE”) in 2017, a year employed ahead of plan. on capital maintained discipline our focus We of net cash with £77.4m and ended the year on the balance sheet. we During the year facility credit extended our £300m revolving continue to have 2022 and we out to May substantial are there While significant headroom. in our developments during investment plans for debt 2018, our policy to be broadly remains year. neutral at the end of each financial Countryside another has delivered completing of significant progress year homes while maintaininga 3,389 balance sheet and with strong future our visibilityexcellent over growth ambitions. Group Chief Executive’s review
6 DELIVERING SECTOR-LEADING GROWTH FROM OUR MIXED- TENURE MODEL The Group continues to make progress with its strategic objectives of sector-leading growth, superior return on capital and building resilience through the economic cycle.
Group strategy Our Housebuilding model is based on an Supply of both private and public land remains Our mixed-tenure model gives us the ability industry-leading strategic land bank, all of good. In particular, during the period we saw a to build sites out more quickly, delivering much which is located in economically resilient further increase in public sector land being released needed high-quality housing. We deliver this markets in Outer London and the Home for regeneration giving us additional opportunities strategy through our two balanced operating Counties. Over 80 per cent of our land bank to secure more work. is strategically sourced via long-term planning divisions of Partnerships and Housebuilding, Labour supply continues to be constrained promotion, which offers Countryside over both of which offer strong growth through across the industry and we, along with the ten years’ visibility of future supply, together differentiated models that deliver capital efficiency Home Builders Federation, have been encouraging with an average 10 per cent discount to the and manage risk. Our developments offer a wide the Government to protect the status of EU prevailing open market value. Additionally, as range of price points, with homes for first-time construction workers as a vital part of the UK 73 per cent of this land is controlled via buyers through to larger homes from our economy and to protect future development. options or conditional contracts, it ensures premium brand, Millgate. To mitigate this risk, we are recruiting a record both balance sheet efficiency and flexibility number of apprentices and management trainees Our Partnerships division operates in Outer through the cycle. London, the West Midlands and the North and have expanded our graduate recruitment programme. In addition, our larger site profile West of England. It delivers private, affordable Overview of the market and Private Rental Sector (“PRS”) homes on allows us to retain and expand our supply chain, larger sites, typically public sector brownfield Overall the backdrop for the UK housing market by offering greater visibility of future work and sites or local authority estate regeneration. remains positive with continued strong customer longer contracts. Overall, build cost inflation The land is typically sourced via public demand, favourable mortgage lending conditions was approximately four per cent for the year. procurement or direct negotiation and is and good political support. During the year all political parties recognised the need for additional In order to meet the increased demand for developed in partnership with local authorities, housing, despite the labour shortage, the industry housing associations or PRS providers. It is housing, not just because of the chronic need for new homes but also because of the important must also look at different build methodologies a low-capital model offering strong returns to deliver growth in output. We already utilise and the flexibility of long-term development role that housebuilding plays in the wider economy. In February 2017, the Government issued a off-site timber frame construction on around agreements, many with phased viability and 40 per cent of our current output. We are priority returns. The division has an excellent housing white paper, “Fixing our broken housing market”, which set out a broad range of reforms examining the way that this process can be track record of winning new work, reflecting enhanced to include all windows, first-fix plumbing over 30 years’ experience on over 60 regeneration to help shape the housing market and increase the supply of new homes. One of the main and electrical insulation and plasterboard in a schemes, strong relationships with local authorities closed panel system. We believe that off-site and expertise in placemaking. Typically, we secure themes of the report was a shift in focus from home ownership to increasing supply of all construction is integral to meeting our growth around 40 per cent of bids we submit, and plans and securing our supply chain for the future. with a current pipeline of approximately nine tenures of housing, including more affordable years, we have excellent visibility of future work. and PRS homes. In October 2017, the Government reaffirmed its support for housing, committing Our performance a further £2bn of funding to deliver more 2017 was another year of strong progress with affordable homes and an additional £10bn of both divisions performing well. Overall, the Group funding for the Help to Buy scheme, which has grown strongly, with total completions up currently runs to 2021. 28 per cent to 3,389 homes (2016: 2,657 homes) driven by construction site starts and increased open sales outlets. As anticipated, growth of private for sale homes was particularly strong, up 47 per cent to 1,662 homes (2016: 1,127 homes) as the large number of sites started in 2016 reached full production. However, private for sale completions were still less than half of our overall delivery during the year reflecting our 28% 88 strategy of mixed-tenure development. growth in total active sites at completions 30 September 2017
Countryside Properties PLC // Annual report 2017 7 Strategic report Governance Financial statements Countryside // Annual report 2017 Properties PLC Current trading has remained robust since year year since robust trading has remained Current demand rates and increased interest end. Low supported buyers, by Help to first-time Buy, from sale homes, continue to underpin private for and while the structural affordable demand for PRS homes further supports our growth plans. convert our strategic continue to successfully We and, as sites a result, land bank to open more to optimalour Housebuilding division is on its way growth, with our excellent combined scale. This pipeline of Partnerships work, which allowed our targetsus to increase at our interim results, book, order forward year-end and a record our confidence to deliver us great gives encouraged by are medium-term plans. We the continued political supportof all tenures for commitments increased housing with the recently housing to both Help to Buy and affordable ideally placed to benefit are we feel and we these policies. from IanSutcliffe Chief Executive Group 2017 21 November Outlook The standardof our business has The also been this period of growth. throughout maintained Our health and safety Accident Incident Rate was 220 (2016: 305), significantly better than constructionthe Health and Safety Executive index and the Home Builders Federation industry benchmark. National House Building Council (“NHBC”) reportable items were (2016: 0.23), which was again 0.21 per home significantly ahead of the industry benchmark. on our objective maintained of our focus We becoming a five-staryear builder during the and our customer service has to continued Our customer satisfaction, asmeasured improve. now a Friend score, the NHBC Recommend by stands at 88.6 per cent (2016: 84.8 per cent).
2 order book order of reservations in our private forward (2016: £777.0m), with a planned (2016: £777.0m), £242.4m 1 eported was 48 per cent to £128.9m (2016: £87.3m). basis, increased operating profit Group On a r On a r
decline in the Group private average selling price private average decline in the Group to £430,000 (2016: £465,000) more (“ASP”) ASP. in affordable by an increase than offset per centUnderlying house price inflation was five build cost and offset inflation in during the year both divisions. Our net reservation rate was our target at 0.84 reservations range per above open sales outlet (2016: 0.78) on an increased number of open sales outlets at 47 (2016: 43). had a furtherAt 30 September 2017, we 41 sites under construction. on capital and operational continue to focus We Group the efficiency at and divisional the at both 20bps, by operating margin increased Group level. gave revenue, which, together with increased of £164.1m operating profit an adjusted Group (2016: £122.5m), up 34 per cent on the prior (2016: £122.5m), on capital combined with our focus This, year. ROCE targetexceed our us to allowed efficiency, of 28 per cent, a year as set out at our IPO, earlier than planned at 30.5 per cent in 2017, up (2016: 26.8 per cent). on the prior year 370bps on the quality pride ourselves of our We delighted to be named and were product at the recent “Large Housebuilder of the Year” were In addition, we Housebuilder Awards. during with a furtherpresented nine awards at Acton (London), work Gardens for the year Hall (Berkshire) Woolley Abode (Cambridge), (Ascot). and Englemere 1. 2. eported 26percentto£845.8m(2016:£671.3m). increased basis, revenue Total adjusted revenue was up 32 per cent to adjusted revenue Total £1,028.8m Our markets
8 KEY TRENDS IN THE HOUSING MARKET
The backdrop for the UK housing market remains positive with continued strong customer demand, favourable mortgage lending conditions and good political support.
Structural undersupply of housing Our response The long-term undersupply of housing, as first We have been growing our total annual identified in the 2004 Barker Review, meant completions over the past five years, from that a minimum of 200,000 new homes per year 1,903 homes in 2012 to 3,389 homes in 2017. were required in England to maintain the supply Our business has the resources both in people and demand balance. It has subsequently been and financial strength to continue this growth in recognised that additional latent demand has the medium term, both in our existing areas of built up over the past 25 years, such that this operation and in newer geographies such as the number needs to be around 250,000 and possibly West Midlands. We continue to see significant more. While the supply of new housing has future growth in both our Partnerships and grown steadily over the past six years, the Housebuilding divisions, which in turn will drive number of net additions to the housing stock improved operating margins from greater scale. was just 190,000 last year.
Mixed-tenure delivery Our response In part, the structural undersupply in housing has We are committed to delivering a mixed-tenure been caused by the lack of affordable housing approach on our developments. We differ from being built in England. Large-scale local authority all other major housebuilders in that the private housing estates constructed in the 1960s and for sale homes made up just less than half, 1970s have not been replicated in the past 49 per cent, of our total completions in 2017, 35 years and the delivery of social housing with 30 per cent affordable and 21 per cent PRS within private developments under Section 106 homes. Our Partnerships division delivers a agreements has not kept up with demand. balanced mix of all three tenure types, giving it Private Rental Sector (“PRS”) housing has the benefit of being able to grow more rapidly, largely been provided by small independent with the added benefit of business resilience landlords in poor quality older homes, with should the private for sale market start to slow. little purpose-built PRS housing being constructed over the same period. While there is increased appetite from institutional investors, there remains a structural undersupply of good quality homes for market rent in most urban areas.
Government policy Our response All political parties have recognised the need We are ideally placed to benefit from the for additional housing, not just because of the commitment to deliver more new homes of chronic need for new homes but also because all tenures. In 2017, 88 per cent of our private of the important role that housebuilding plays in for sale homes were eligible for the Help to Buy the wider economy. Recent policy has focused on programme and it was utilised on 27 per cent stimulating demand for home ownership through of our total completions across the Group. programmes such as Help to Buy, which has We deliver a greater proportion of affordable helped over 140,000 families own a home over the housing in London than any other major past four years. Commitment to the Help to Buy housebuilder and through our Partnerships programme has been made to 2021 and the division we have a nine-year pipeline of future scheme was recently bolstered by an additional work. We also have an industry-leading owned £10bn of funding. Additionally, the Government or controlled land bank, all within 50 miles of has committed a further £2bn of funding to deliver London, the vast majority of which, 83 per cent, affordablehomes and the National Planning Policy has been strategically sourced. Framework is ensuring that all local authorities have a consistently calculated five-year supply of land for new homes. Read more on page 19
Countryside Properties PLC // Annual report 2017 9 Strategic report Governance Financial statements
. , as we focus on our growth agenda by recruiting, on our growth agenda by as focus we best the and developing talentretaining at all retain us to levels. Our larger sites also allow offering and expand our supply chain, by contracts and betterlonger-term quality working conditions. the fire strategy for the development and will for the development strategy fire the end of 2017. be completed by the committed have we On leasehold reform, sold on a freehold to ensuring that houses are the land and, where own we basis wherever leasehold the terms of the is required, lease are of number small We had a clear and affordable. we on review, feltdevelopments where, that the have we too quickly and rose rent ground committed to amend those leases to fairer terms at our expense. We believe that off-site construction that off-site is integral believe We to meeting our growth plans and securing our the future. supply chain for Our response all review of carried out a thorough have We buildings constructed since 2005 and have little to either tall buildings or refurbishments.exposure where development one only identified have We In is required. work conjunctioncorrective with the property,the housing association owns which remediate fully to works of scope a has agreed been to improve capacity, product quality efficiencyand capacity, improve to Our response Builders together with the Home Federation, We, to been encouraging the Government have protect the status of EU construction as workers a vitalAt part of the UK economy. the same mitigating the risk of a lack of are time, we number record a recruiting by availability labour of apprentices andandtrainees management expanding our graduate recruitment programme. has grown workforce Our directly employed 1,200 in 2017 than 600 in 2014 to over fewer from Our response timber frame construction utilise off-site already We output. our current 40 per cent of on around areWe examining the can that this process way be enhanced to include all windows, first-fix plumbing and electrical insulation and plasterboard in a closed with our panel system. Together supply chain partners, also looking to are we panels the of automate the production process Countryside // Annual report 2017 Properties PLC Off-site construction demand to meet the increased In order shortage, despite the labour for housing the industry build must look at different growth in output.methodologies to deliver While the industry embraced fully has not yet methods of off-site non-traditional build, several timber construction from being developed, are frame construction to complete modular build. and public sector land owner Government With support, safety fire together with potential future construction off-site the caseregulations, has for speed of build, principal benefits are The grown. site skills and improved on scarce reliance lower automated processes. build quality from Labour supply housebuilding industryThe has a shortage of skilled and experienced labour at all levels. the past over 25 years, underinvestment Chronic has eroded the 2008 recession, by followed considerably at a time when the workforce required. in output is a significant increase overseas by gap hasThe skills largely been filled Union (“EU”) the European from workers up a significant make who now and beyond, especially in proportion of the workforce, have Brexit negotiations London. Greater led to uncertainty security of the over the EU workforce, potential future not just from restrictions possible but also from employment Sterling devaluation. economic migration caused by Future regulation regulation Future a Tower, the tragic events at Grenfell Following wide-ranging inquiry has commenced to establish to this the responses the causes and examine While the inquiry to be concluded, is yet disaster. all housebuilders has required the Government strategyand property the fire to review owners since 2005 all buildings built or refurbished for and in particular materials used on buildings the a in height. than 18 metres Additionally, greater consultation has commenced into leasehold of leasehold on the creation with a focus reform freeholder escalation and rent houses, ground consultationmanagement charges. is due This to report its findings at the end of 2017. Our business model
10 MIXED-TENURE MODEL DRIVING STRONG RISK-ADJUSTED RETURNS
We have a differentiated, balanced and flexible business model with our lower risk Partnerships division and our strategic land-led Housebuilding division.
KEY RESOURCES BALANCED BUSINESS MODEL
LAND Excellent visibility of future growth with embedded value from strategic land and long-term development agreements PARTNERSHIPS Read our operational review on pages 18 to 25 Low-risk model with high return on capital employed Our Partnerships division specialises in regeneration PEOPLE and is the UK’s most established partnerships Highly experienced and homebuilder with over 30 years’ experience. motivated employees together Through this division we strive to make lives with strong supply chain relationships better through building a mix of private for sale, PRS and affordable homes. Read our people section on pages 30 and 31 Read more about our Partnerships division on pages 18 to 21
PARTNERSHIPS Enduring relationships with local authorities, housing associations and major land owners Read our sustainability review on pages 32 to 35 HOUSEBUILDING REPUTATION Built on transparency, proven Investment in growth and margin potential development expertise and Our Housebuilding division builds private and affordable delivery through the cycle homes. It works collaboratively with landowners, public Read our risk management report agencies and major commercial organisations, to create on pages 36 to 39 places people love, and which consistently deliver a premium for our partners.
FINANCIAL STRENGTH Strong balance sheet with low Read more about our Housebuilding division obligations and debt capacity on pages 22 to 25 if required Read our financial review on pages 26 to 29
Countryside Properties PLC // Annual report 2017 11 Strategic report Governance Financial statements 30.5% on capital return employed 70% of employees are shareholders 9 of future years work secured 220 the AIR below industry average 83% of land strategically sourced £77.4m net cash 3,065 training courses completed by employees 51% and affordable PRS homes 88.6% of customers would us to recommend a friend 19,826 plots within our Housebuilding land bank THE OUTCOMES WE DELIVERED THE OUTCOMES Countryside // Annual report 2017 Properties PLC al support both central from iency from increasing scale increasing iency from year relationships with local authorities relationships year rong average selling prices from placemaking selling prices from average rong eputation for placemakingeputation and for xcellent visibility of future work visibilityxcellent of future ublic sector land-led regeneration ow-risk/low-capital model lexibility and balancefrom sheet efficiency ocused on Outer London and the South Eastocused on Outer London F and optioned land controlled St Operating effic Ov F urban regeneration L E Continued politic and local government P 30- R
• • • • supplyofstrategic land er 10years’ • • • • • • • Our strategy
12 BUILDING ON OUR STRATEGY
Delivering sustainable growth and superior returns from our balanced business model through the cycle with a commitment to quality and integrity.
1 Growth Sector-leading growth
We aim to deliver sector-leading growth from Our approach our mixed-tenure delivery in Partnerships • Growth in sites under construction and open sales outlets and developing our industry-leading land • Accelerated build from mixed-tenure delivery bank in Housebuilding. • Private selling prices set to target areas of strongest demand • Revenue growth from increased volume
2 Returns Superior return on capital
Our ambition is to deliver superior returns through Our approach leveraging our low-capital Partnerships division • Focus on improving gross margin and improving operational efficiency through • Improved operational efficiency from greater scale greater scale in our Housebuilding division. • Continued growth in operating margin • Capital-light model to deliver higher returns • Dividend policy supports growth and capital discipline
3 Resilience Through the cycle performance
Our strategy is to maintain a position of financial Our approach strength while growing the business and generating • Balanced business between Partnerships and Housebuilding superior returns, through the cycle, by focusing on • Mixed-tenure development, with private, PRS and affordable homes mixed-tenure delivery, particularly within Partnerships. • Prudent balance sheet with low gearing and land creditors • Flexible strategic land bank based on options • Strong pipeline of future Partnerships work which underpins growth
Countryside Properties PLC // Annual report 2017 13 Strategic report Governance Financial statements ain affordability ate; and ocus mixed-tenure developments ocus mixed-tenure ocus product on areas of strongestocus productareas on demand artnerships possible where sites and accelerate development eportable Items; ecommend a Friend score. ain capital further discipline to drive ROCE improvement Housebuilding land bank ain our strategic-led ain net reservation rate between 0.6 and 0.8 ove operational efficiency through greater scale operational efficiency through ove ease production from new West Midlands region new West ease production from Read about our key performance our key about Read indicators on pages 14 to 17 owth in dividend driven by increasing earnings per share increasing owth by in dividend driven vestment in growth while maintaining gearing low arget a debt neutral position at year end arget a debt neutral position at year Continue to f T Maint Mobilise P Maint Incr Maint Impr Maint In Gr Gr NHBC R Accident Incident R NHBC R F Continue to f Manage sales values to maint
• Our priorities for 2018 Our priorities for • • theGroup marginsacross ain adjusted gross • • 2018 Our priorities for • • work thePartnerships pipelineoffuture ow • • • Key performance indicators (“KPIs”)Key our performanceOur KPIs align and accountability to our strategy of on capitalresilience and building growth, return superior sector-leading cycle. the economic through Quality KPIs quality the non-financial KPIs measure of the Group’s Three strategic priorities: all three across relevant KPIs are performance. These • • • 2018 Our priorities for • ocus onthecontinuedgrowth insalesoutlets • • • • Countryside // Annual report 2017 Properties PLC olled via options or contracts 1 ofit from Partnerships and 54 per cent ofit from om affordable and PRS homes om affordable ere affordable or PRS affordable ere owth of 5 per cent s, up 9 per cent on the prior year ease in adjusted operating profit ease in TNAV ease in completions eased to 8.4 pence per share ovement in ROCE ovement s added to our Partnerships pipeline representing three three s added to our Partnerships representing pipeline sh position of £77.4m at year end with adjusted gearing sh position of £77.4m at year eservation our target range rate of 0.84 above 51 per cent of completions fr Adjus £34.5m (2016: £26.1m; 2015: £17.3m). (including land creditors within debt) of 7.4 per cent within debt) land creditors (including 73 per cent of Housebuilding land bank contr 7,030 plot supply at 2017 volumes years’ 46 per cent of operating pr Housebuilding from 51 per cent of homes w Net ca 17 per cent incr Adjus Impr operational efficiencythrough 34 per cent incr 370bps impr Dividend incr 47 open sales outlet Net r Planned r Underlying sales price gr 28 per cent incr
• • • In 2017 we delivered • • 1. of ventures from associateandjoint profit ofgross share includestheGroup’s profit ted gross • • In 2017 we delivered • • marginsof21.2percent ted gross 20bpsto16.0 percent adjusted operatingmarginby oved • • • • • eduction inprivateASP to£430,000 In 2017 we delivered • • • Key performance indicators
14 CONTINUED GROWTH, MAINTAINING QUALITY
We have made good progress on all of our KPIs this year as we continue to deliver our strategic objectives.
Measuring our 2017 performance Completions # Adjusted revenue £ 2017 has been another year of strong performance for the Group in which we made progress on all 11 financial and non-financial key performance indicators (“KPIs”). Our KPIs are designed to ensure that we remain focused on delivering growth in our output whilst delivering superior 3,389 £1,028.8m shareholder returns within the framework of a +28% +32% robust balance sheet. We also ensure that the pace of growth does not compromise product quality or the safety of those working on our sites. 17 3,389 17 1,028.8 16 2,657 16 777.0 Transparent measures to reward performance 15 2,364 15 615.8 We have maintained a consistent set of KPIs at all levels of the business to ensure that all of Definition Definition our people understand what drives value for The number of homes sold in the financial year, Revenue consists of sales proceeds for private our shareholders. There is a clear link between including our share of associate and joint ventures’ homes and contractual payments made for performance against our financial KPIs and completions. For private homes, this is the number affordable homes, PRS and design and build remuneration through our Group bonus scheme of legal completions during the year. For affordable units as well as the proceeds from land and which has targets including adjusted operating and PRS homes and design and build contracts, commercial sales and project management fees. profit and return on capital employed. this represents the equivalent number of units Adjusted revenue includes our share of revenue sold, based on the proportion of work completed from associate and joint ventures. Link between KPIs and Executive Director under a contract during the year. remuneration on pages 60 and 61 Performance Performance Adjusted revenue increased by 32 per cent Completions increased by 28 per cent in 2017 to £1,028.8m in 2017 (2016: £777.0m) as as we increased our open sales outlets from our completion numbers increased during 43 to 47 as the investments made in 2016 began the year. Private ASP decreased to £430,000 to deliver sales. Our net reservation rate also (2016: £465,000) as planned, offset by an increased to 0.84 from 0.78. increase in affordable ASP.
Link to strategy Link to strategy Growth in completions is key to delivering our Adjusted revenue is a key measure of the medium-term growth objectives. growth the business has delivered.
Our strategic priorities – Key
1 Growth Link to strategic priorities Link to strategic priorities 2 Returns 1 1 3 Resilience
Countryside Properties PLC // Annual report 2017 15 Strategic report Governance Financial statements 627.0 537.4 £ 329.0 2 Tangible net net Tangible asset value 17 15 16 Definition Net assets intangible excluding assets net of tax.deferred Performance in retained due to the increase increased TNAV offset profits the business continued to grow, as to shareholders £30.6m of dividends paid by during the year. Link to strategy of the measure a key is Growth in TNAV success of our strategy the business. to grow £627.0m +17% 164.1 £ 122.5 91.2 3 Countryside // Annual report 2017 Properties PLC 1 Adjusted operating profit 17 16 15 Group operating profit including our share of including our share operating profit Group and profit operating associate and joint ventures’ the impactexcluding of non-underlying items. Performance per cent toby 34 grew Adjusted operating profit £164.1m as in new developments our investment in adjusted sales and the increase began to deliver operating margin during the year. Link to strategy Sustainable growth in adjusted operating profit our growth plans and to helps us to achieve balance sheet. build a resilient £164.1m +34% Definition % 16.0 15.8 14.8
2 Adjusted operating margin 17 16 15 Link to strategic priorities Link to strategic priorities Link to strategic priorities Link to strategy operating margin helps us to deliver Improving to shareholders. returns increasing Performance 20bps Adjusted by operating margin increased as benefitted scale the increasing we from of the business partly by the increase offset in production in our Partnerships division, and the Midlands particularly in the West of England. North West Definition by divided Adjusted operating profit adjusted revenue.
+20bps 16.0% Key performance indicators continued
16
Return on capital Gearing % Land bank plots employed % 30.5% (11.3)% 34,581 plots +370bps (930)bps +27%
17 30.5 17 (11.3) 17 34,581 16 26.8 16 (2.0) 16 27,204 15 24.7 15 15.3 15 26,213
Definition Definition Definition Adjusted operating profit divided by the Net debt divided by net assets. The number of plots owned or controlled by average of opening and closing tangible net the Group on which homes can be built. operating asset value (“TNOAV”). TNOAV is Performance calculated as TNAV excluding net debt or cash. We ended the year with net cash of £77.4m Performance compared to £12.0m in 2016. This, combined Our land bank increased by 7,377 plots Performance with an increase in TNAV, resulted in a reduction during the year as we continued to add to Our focus on capital efficiency and growth in the in gearing to (11.3) per cent (2016: (2.0) per cent). the Partnerships pipeline with significant new Partnerships business contributed to an increase business wins. Adjusted gearing, which includes land creditors in asset turn to 1.9 times (2016: 1.7 times) which, as debt, was 7.4 per cent (2016: 15.1 per cent). combined with the improvement in adjusted Link to strategy operating margin, increased ROCE by 370bps. Link to strategy Winning Partnerships contracts and securing land at the right price are key to delivering our Maintaining the Group’s gearing level within Link to strategy target returns, ensuring a supply of land to fuel our target range means that we have a resilient Return on capital employed is a key measure the growth of our business. balance sheet which helps us to manage the of our improving returns to shareholders. business through the cycle.
Link to strategic priorities Link to strategic priorities Link to strategic priorities
2 3 3
Countryside Properties PLC // Annual report 2017 17 Strategic report Governance Financial statements 88.6 84.8 82.7 % 3 2 1 NHBC Recommend NHBC Recommend a Friend score 17 16 15 Definition an of customers percentage returning The survey customerNHBC post-completion care Countryside recommend to a friend. who would Performance the customer experience on improving Our focus of in another year resulted during the year in satisfaction, with six of our improvement operating at five-star businesses now seven builder status. us recommend 88.6 per cent would Overall to their friends. Link to strategy in the market,As indicator of our reputation a key helps a Friend score the NHBC Recommend us to monitor the sustainability of our growth plans. 88.6% +380bps 305 265 220 consecutive year, a record a record year, consecutive th 3 2 Countryside // Annual report 2017 Properties PLC 1 Accident Incident Rate (“AIR”) 17 16 15 of which we are proud. proud. are of which we in the our AIR was Overall, 28 per cent lower to the Health and Safety at 220 compared year of 398. national average Executive The number of accidents per 100,000 people The year. at risk during the financial Performance the industry maintained the AIR below We the 14 for average Link to strategy our helps keep on health and safety Our focus need to grow sites operating at the pace we the business. 220 (28)% Definition 0.23 0.22 0.21 3
2
1 NHBC Reportable Items (“RIs”) 17 16 15 Link to strategic priorities Link to strategic priorities Link to strategic priorities Link to strategy Building homes to a high standard helps issues and maintainminimise customer care high-quality for our reputation homes. The underpins our of our reputation strength the business. ability to grow Performance Our number of reported defects reduced on to focus as continued we during the year below remains the quality of our build. This the industry of 0.37. average Definition Defects reportedper plot at National House Building Council (“NHBC”) inspections at key build stages.
(9)% 0.21 Operational review Partnerships
18 STRONG PIPELINE UNDERPINS FUTURE GROWTH
Our Partnerships model is a resilient, low-risk, low-capital model where we look to develop regeneration projects in partnerships with local authorities and housing associations. Total completions were up 17 per cent at 2,192 homes (2016: 1,874 homes).
Significant visibility over production • Current land bank of 14,755 plots • Further 4,468 plots awarded as preferred bidder • Around nine years visibility at current production • Low planning risk
Established platform for growth • Selling from 23 open sales outlets at 30 September 2017 • Further 23 sites under construction • 7,030 additional plots secured in 2017 • West Midlands business delivered profit in first year with production of 180 homes
Strong pipeline of future work • Further 40,560 plots identified as bid opportunities • Historical win rate of 40 per cent • Significant market opportunity
19,223 plots in land bank or at preferred bidder status
40% historical win rate for bids in which we participate
Countryside Properties PLC // Annual report 2017 19 Strategic report Governance Financial statements Our performance Our Partnerships division continued its trajectorystrong growth in 2017, with total completions up 17 per cent to 2,192 homes particularly by driven (2016: 1,874 homes) significant growth in private completions, up 31 per cent to 825 homes (2016: 628 homes). 12 per cent private ASP by Partnerships’ increased like-for-like including £307,000), (2016: £343,000 to price reflectingcent house per seven growthof regional and London Boroughs inflation in the ascities as the impact well of regeneration added value on our developments. delivering homes 1,182 affordable delivered In total we including 721 PRS homes (2016: 1,131 homes), with the majority through (2016: 738 homes) our partnership with Sigma Capital in the and Midlands regions. North West This plays to the strengths plays of our Partnerships This a mix of housing schemes offer model where quickly without us to build sites out more allowing saw we saturating the market. During the year, further growth in the number of bid opportunities and estate regeneration as brownfield both for local authorities look supply housing to increase the quality ofand improve their affordable while market, PRS housing stock. the Within appetite is increased fromthere institutional a structural remains investors, there undersupply in most rent market of good quality homes for urban areas. s are mixed tenure in nature in nature tenure mixed s are regeneration projects over 30 years. 30 years. projectsregeneration over Countryside // Annual report 2017 Properties PLC delivering private, affordable and PRS homes private, affordable delivering placemaking ethos. in line with the Group’s on local authority focuses Southern region The density increased estate delivering regeneration, The schemes in Outer London. in apartment-led Northern typically and Midlands regions focus family low-rise land delivering on brownfield of England and the houses in the North West Midlands. West Market was in focus a political shift During 2017 there supply of to increasing home ownership from affordable of housing,all tenures including more and PRS homes. Our Partnerships division specialises in medium of public sectorto large-scale urban regeneration much needed qualityland delivering housing. the London, It operates primarily in and around of England. Midlands and the North West West low-risk,resilient, a low-capital delivers It model in partnership urban regeneration developing with public sector landowners, such as local have authorities and housing associations. We more of delivering track record a strong than 60 Strategy Development 116.0 77.5 79.4 476.7 % 5 £m 72.1 105.6 69.4 £m 2,3 4 £m 1 349.9 56.8 285.1 39.6 +36% +10% +40% 45.9 +540bps 77.5% £79.4m ted operating profit excludes Group items of £6.8m (2016: £2.4m; 2015: £1.2m), comprising share-based payment comprising share-basedpayment items of £6.8m (2016: £2.4m; 2015: £1.2m), Group excludes ted operating profit £476.7m £116.0m Adjusted revenue Tangible net asset value Tangible ted operating profit includes the Group’s share of operating profit from associate and joint ventures of £10.7m ventures from associate and joint of operating profit share includes the Group’s ted operating profit TNOAV. average by divided ted operating profit Return on capital employed Return Adjusted operating profit V is calculated as TNOAV plus net cash allocated pro rata plus net cash based allocated pro on divisional TNOAV. V is calculated as TNOAV Adjus Adjus non-underlying items of £Nil (2016: £(2.6)m; 2015: £2.7m). and excludes (2016: £6.9m; 2015: £3.1m) Divisional adjus tax 2015: £Nil) and brand amortisation of £5.1m (2016: £1.1m; expense net of deferred of £1.7m (2016: £1.3m; 2015: £1.2m). TNA Adjus
17 16 15 17 16 15 17 16 15 17 16 15 3. 4. 5. 1. 2. of£57.9m(2016:£36.7m;2015:£16.4m). associate andjointventures from ofrevenue share includestheGroup’s ted revenue All text and images to be supplied
20 A GENUINELY MIXED COMMUNITY BROOK VALLEY GARDENS
• Partnership with the London Borough of Barnet and L&Q • Predominantly two and three-storey terraced houses with private gardens • 631 high-quality new homes across five development phases • Target of 37 per cent affordable homes • New community centre, nursery and shared communal gardens
The former Dollis Valley Estate had significant Our approach integrates the housing tenures historical social challenges, including petty within the development, creating a genuinely crime and anti-social behaviour. As part of our mixed community. As the regeneration partnership with the council a key component progresses we support local activities that of the regeneration was to use master planning bring an unprecedented sense of cohesion to alleviate these problems and deliver a successful, to the area. mixed community. “Regeneration is a complicated process but We started on site in September 2012 and the it can be made easier when working with an regeneration is already reconnecting the former organisation such as Countryside. I have found estate. Many of the existing tenants have already their experience, knowledge and listening skills been rehoused in high-quality affordable homes, exceptional. They are always available to listen with a tenure-blind approach to ensure quality to residents’ comments and concerns, and act and equity throughout the development. upon them where possible.” Nigel Eade, Chairman of the Dollis Valley Partnership Board “ REGENERATION IS A COMPLICATED PROCESS BUT IT CAN BE MADE EASIER WHEN WORKING WITH AN ORGANISATION SUCH AS COUNTRYSIDE.”
Our performance continued growth plans. In addition to those sites already in the land bank, During the year we delivered homes on a number of key including those with preferred bidder status, we secured 7,030 regeneration schemes within our Southern region, including new plots in the period including at Bilston Urban Village, at Acton, where we delivered 276 homes completing three Wolverhampton, Maidenhead, Barking and Bromley. We phases and we commenced development on further phases now have 19,223 Partnerships plots under our control including the neighbourhood centre. At St Paul’s Square in (2016: 14,504 plots). These projects were awarded to Bow, where we accelerated development in the prior year, we Countryside as a result of our proven track record in delivering completed 121 homes and at East City Point in Canning Town complex, multi-phase schemes alongside design excellence. we delivered 132 homes with both schemes due to be Overall, we have visibility over approximately nine years’ supply completed during 2018. at current volumes. We had 23 open sales outlets as at 30 September 2017 (2016: 18) with a further 23 (2016: 20) Our North West region also performed well. We continue sites under construction. to build predominantly low-rise family housing on medium-scale sites around the Liverpool and Manchester conurbations and Outlook were operational on around 20 sites during 2017. These included the delivery of 146 homes in partnership with Knowsley As announced at the half-year results in May 2017, our Metropolitan Borough Council, 103 homes at Norris Green sustained momentum, in particular regarding both the bid Village in Liverpool and 107 homes at Heyfields near win rate and operational delivery, has delivered a growth Manchester during the year. trajectory ahead of the original targets we set at IPO while continuing to win new business. We have accelerated a number We were delighted with the performance of our of Partnerships developments and our focus in 2018 is on West Midlands region following its launch in 2016. new site starts with growth in all tenures, including PRS At 30 September 2017, we had three open sales outlets homes. During 2018, we are planning 42 new site starts in the region with 180 homes completed in the year. within Partnerships, 11 of which are large regeneration While it is still early days in the West Midlands, the pipeline schemes around London. At 30 September 2017, we were continues to grow and we remain confident that we can either bidding on or had identified as bid opportunities a replicate the successful model we have in the North West. further 40,560 plots, up approximately 20 per cent on the prior year. Across Partnerships, we started on site on 30 new developments during the year. In addition, we had another very successful year in winning new business, underpinning our longer-term
Countryside Properties PLC // Annual report 2017 21 Strategic report Governance Financial statements 4,468 plots 1,268 plots Owned land 16,267 plots Preferred bidder Preferred Bids in progress Bids in progress Total plots Total Total plots plots Total Total 40,560 18,98519,223 Future opportunities Future Land bank plus preferred bidder Land bank plus preferred Development Development agreements 13,487 plots bids Future 24,293 plots Operational review Partnerships continued Countryside // Annual report 2017 Properties PLC Operational review Housebuilding
22 UNLOCKING OUR STRATEGIC LED LAND BANK
Our Housebuilding division is well positioned with its industry-leading strategic land bank and expertise in placemaking. 2017 was a step change in scale for the business with completions up 53 per cent to 1,197 homes.
19,826 plots in our Housebuilding land bank
83% of the land bank is strategically sourced
Significant land bank in place • 19,826 plots owned or controlled in South East England • Greater scale driving improved operating margins • 83 per cent of the land bank has been strategically sourced
Established platform for growth • Selling from 24 sales outlets at 30 September 2017 • Further 18 sites under construction • 2,896 additional plots secured in 2017
Regional infrastructure in place for growth • Improved efficiency from operational scale • Highly experienced management team
Countryside Properties PLC // Annual report 2017 23 Strategic report Governance Financial statements Our performance Our Housebuilding division experienced a step change in its scale during 2017 and is efficiency to achieving increased its way well on up completions were scale. Total greater from with 53 per cent to 1,197 homes compared 783 homes in 2016. As with the performance growth strong saw in the Partnerships division, we in delivery of private homes, up 68 per cent in the period, to 837 homes (2016: 499 homes). our homes In line with our plans to ensure the Housebuilding private affordable, remain 23 per cent to £515,000 ASP by decreased to our exposure in the period, as reduced we higher end product, on the areas focusing see the strongest demand but also we where reservation in reflecting rates at some slowing the higher end. Underlying sales values remained four per cent with house price inflation of robust offsetting build costperiod. inflation during the The Government focus on the National Planning focus Government The continues to simplify Framework Policy the such as with initiatives planning environment Section mechanism for a dispute resolution has 106 agreements. facilitated an increase This in outline planning consents, although clearing pre-start challenging. conditions remains ted operating profit excludes Group items of £6.8m (2016: £2.4m; 2015: £1.2m), comprising share-based payment comprising share-basedpayment items of £6.8m (2016: £2.4m; 2015: £1.2m), Group excludes ted operating profit ted operating profit divided by average TNOAV. average by divided ted operating profit ted operating profit includes the Group’s share of the operating profit from associate and joint ventures of £22.9m ventures from associate and joint of the operating profit share includes the Group’s ted operating profit V is calculated as TNOAV plus net cash allocated pro rata plus net cash based allocated pro on divisional TNOAV. V is calculated as TNOAV Countryside // Annual report 2017 Properties PLC Divisional adjus TNA Adjus Adjus Adjus tax (2016: £1.1m; 2015: £Nil) and brand amortisation of £5.1m average expense net of deferred 2015: £1.2m). of £1.7m (2016: £1.3m; (2016: £18.3m; 2015: £13.6m).
5. 1. 2. of£125.1m(2016:£69.0m;2015:£51.9m). associate andjointventures from ofrevenue share includestheGroup’s ted revenue 4. Market the for 2017 was year another positive housebuilding sector customer with strong continuing the demand underpinned by structural shortage in housing. greatest The first time buyers demand continues to be from continue to We and supported Help to Buy. by that our homes remain on making sure focus make who owner-occupiers, for local affordable up the vast majority of our private sales. The difficult continues to be more second hand market product above sales rates for in slower resulting £600,000 and in particular £1m. above 3. Strategy medium Our Housebuilding division develops and affordable private to large-scale sites, providing the by or controlled housing on land owned on Outer focused Operations are Group. and the Home Counties.London look our Housebuilding division we Within to maintain our industry-leading strategic land 80 per cent of our land strategicallybank with over at 30 September 2017. In total, had we sourced 19,826 plots within our Housebuilding land bank (2016: 19,322), of which only 27 per cent was by controlled outright with the rest owned or conditional contracts.either option agreements value through creates flexibility, provides This value and embedded discounts to open market enhances the efficiency of the balance sheet, work.while still visibility giving us strong of future 552.1 511.0 21.0 91.5 % 5 £m £m 2,3 4 18.0 431.8 £m 16.6 427.1 1 68.1 330.7 51.6 283.1 +18% +34% +29% +300bps 21.0% £91.5m £511.0m £552.1m Adjusted revenue Tangible net asset value net asset Tangible Adjusted operating profit Return on capital employed Return 17 16 15 17 16 15 17 16 15 17 16 15 Operational review Housebuilding continued
24 Our Performance continued In certain locations where it is taking slightly longer to reposition higher product price points, we have seen a slowing in net reservation rates albeit sales values were broadly in line with our expectations. Demand for high-quality locations and premium product has continued to be met by our Millgate brand. The previously highlighted operational issues at Mill Hill continued to be a drag on the Housebuilding division with 67 homes completed in the year. The development should be fully built by the end of the calendar year with 18 homes left to complete. We have seen strong demand at Greenwich Millennium Village, where we completed 122 homes; Springhead Park, Ebbsfleet, where we completed 110 homes; and Beaulieu, Chelmsford, where we completed 155 homes across four phases in the period. We made good progress on delivery at our legacy sites at King’s Park, Harold Wood and Horsted Park, Chatham, in the period delivering 217 units in total. On our current plans, both of these sites should be completed during 2019. In line with our strategy, we have maintained the land bank in our Housebuilding division, acquiring 2,896 plots on 16 sites during the year. We completed four land sales during the period including a commercial sale at Cambridge Medipark, a parcel of land at the site in Bicester where we are an associate partner and two residential sales at Bury St Edmunds and Silsden, which we chose not to develop. The Housebuilding land bank now stands at 19,826 plots (2016: 19,322 plots), of which 83 per cent has been sourced strategically.
Land bank source
Market value 2,998 plots Outlook We started on 21 new Housebuilding sites during Legacy the period. The increase in sales reservations and 288 plots completions led to several sales outlets closing 19,826 earlier than anticipated and we had 24 open sales Total plots Strategically outlets at 30 September 2017, compared to 25 sourced one year ago. However, we have a further 18 sites 16,540 plots under construction to ensure we increase the number of selling outlets in 2018. This gives us great visibility over delivery for 2018, which is set to be another year of strong growth in our Housebuilding division Future opportunities as we get closer to optimum scale. All of our planned delivery for the next three years is identified and the majority, over 75 per cent, already has some form of planning.
Controlled option Owned land 12,001 plots 5,443 plots
Controlled 19,826 contract Total plots 2,382 plots
Countryside Properties PLC // Annual report 2017 25 Strategic report Governance Financial statements with a new primary school. We startedwith a new primary on the school. We May 2015 with constructionfirst phases of five in 2022. due to be completed in sense of community and all of a real “There’s been fantastic so it’s lovely, our neighbours are made so have the kids. and Toby for Theo to get desperate always are friends.many They been have we school or wherever home from a really it’s out with their friends. I feel to play out; them to play everyone for environment safe on each other.” an eye keeps purchasers and Wakerly, Ben Vikki Runwell at St Luke’s Park, T AND ALL OF OUR NEIGHBOURS ARE SO IT’S BEEN FANTASTIC LOVELY, FOR THE KIDS.” “ HERE’S AREAL SENSE OF COMMUNITY ST LUKE’S PARK ST LUKE’S PARK es of landscaped grounds tion of one to three-bedroom homes on the low-cost homes scheme home ownership tion of one to three-bedroom Countryside // Annual report 2017 Properties PLC y school A GREAT SENSE OF COMMUNITY SENSE OF A GREAT All text and supplied be to images text All Collec Set within 200 acr New primar Includes a selec
• • • tion of575homescomprisingapartments houses andtraditional • is situated on the site of the Park St Luke’s Hospital in Essex. Runwell It has plans former and of landscaped grounds 200 acres over for woodland. and trees mature by is surrounded an developments integrate into Although many St Luke’s existing neighbourhood, the vision for a new community was to create within Park on its own away setting.a village Tucked and with no other residential purpose-built road than is more Park St Luke’s schemes close by, just a collection new homes. of As as well the the plans for are there central village green, Grade II-listed along chapel to be refurbished Group Chief Financial Officer’s review
26 ANOTHER YEAR OF STRONG PERFORMANCE
We have delivered another strong set of results, with both divisions performing well and we are on track to deliver our growth objectives.
Group performance A combination of factors, including the geographical We continued to see price growth during the 2017 was a year of substantial growth for the mix of the business, management of our pricing year, particularly at the lower price points, and Group, with total completions up 28 per cent exposure and legacy issues at a Housebuilding house price inflation for the full year was similar to 3,389 homes (2016: 2,657 homes). site in Mill Hill, London, meant that our to the prior year at around five per cent. During We continued to manage down private ASP operating margin progress was modest during the year, we saw cost price inflation moderate to moderate our exposure to higher price the year. We made good progress with controlling in London and the South East, driven by some points which resulted in an eight per cent overheads as a result of a number of initiatives weakness in the London construction market. reduction in ASP to £430,000 (2016: £465,000). including a small restructuring of Head Office Cost price inflation in the North West was Affordable ASP increased by 13 per cent to functions in the first half which resulted in higher, although broadly consistent with the £135,000 (2016: £120,000), driven by the overheads falling further as a percentage of prior year. Given the Group’s forward purchasing increasing use of shared ownership and sales to 5.0 per cent (2016: 5.9 per cent). for the 2018 financial year, there is limited low-cost housing by Registered Providers. As a Overall, adjusted operating margin increased near-term risk to margin from these trends. by 20bps to 16.0 per cent (2016: 15.8 per cent) result, the Group delivered adjusted revenue Overall, Group adjusted gross margin (including which contributed to a 34 per cent increase in of £1,028.8m (2016: £777.0m), up 32 per cent the Group’s share of associate and joint venture adjusted operating profit to £164.1m from last year as the Group passed the £1bn gross profit) was 21.2 per cent, slightly behind (2016: £122.5m). sales mark for the first time. last year’s margin of 21.9 per cent, as a result Statutory revenue increased by 26 per cent to Reported operating profit was up 48 per cent of the impact of the changing mix of the business £845.8m (2016: £671.3m). The difference between to £128.9m (2016: £87.3m) with the difference towards the North West and a conscious the adjusted and reported measures reflects to adjusted operating profit being the proportionate management of our pricing in the South East. the proportionate consolidation of the Group’s consolidation of the Group’s associate and joint We also experienced some modest reductions associate and joint ventures. ventures and a non-underlying item relating to in selling price at premium price points in excess the restructuring costs referred to above. Further of £1m across the business. Our legacy issues details of the difference can be found in Note 6 at a Housebuilding site in Mill Hill, London, also to the financial statements. impacted gross margin in that division and we expect to conclude this development in the Our net reservation rate per open sales outlet 2018 financial year. increased to 0.84 (2016: 0.78) which reflected continued strong demand for our homes, with Within this, profit from land sales contributed an increase in open sales outlets to 47 (2016: 43) £8.9m (2016: £10.6m) as we tactically sold parcels helping to drive the increase in revenue. We of land where we no longer expect to build, saw a moderation in sales rate immediately and £5.6m (2016: £5.9m) from commercial following the General Election in June, but sales, again principally at the Medipark site in this reversed before year end with a normal Cambridge, where we sell serviced parcels of summer trading pattern in 2017 compared to land for commercial use. the very strong performance in August 2016. We ended the year with net cash of £77.4m A further 41 sites were under construction but (2016: £12.0m), slightly higher than planned due not yet open for sale, sustaining the production to the delayed start of two developments in growth underpinning our medium-term targets. our Partnerships division which will begin early This growth in sales outlets, when combined in the new financial year. As a result of the lower with our continued strong sales rate, has not only interest cost of our new facility and lower average increased completions but delivered a record debt levels during the year, the Group’s bank year-end private forward order book up eight interest cost fell to £3.0m (2016: £5.2m). per cent to £242.4m (2016: £225.4m). Despite a change to the discount rate applied to our land creditors and overage liabilities discussed in further detail below, reported net finance costs decreased to £16.9m (2016: £28.2m).
Partnerships We began to see the results of our increased investments since IPO in our Partnerships division during 2017 with total completions up 17 per cent to 2,192 homes (2016: 1,874 homes). With private
Countryside Properties PLC // Annual report 2017 27 Strategic report Governance Financial statements improvement in ROCE improvement +370bps Non-underlying items certain Group year, In the first half of the restructured, principally the operations were and design services. of architecture outsourcing As of this, the a number of people left a result at a cost of £1.6m. Group rate applied 1 April 2017, the discount From asto committed recognised land payments from was reduced or overage land creditors change was6.0 per cent to 3.4 per cent. This made to better align the discount rate with cost of debt. impact The of this the Group’s change was £7.6m. Operating costs as of a percentage reduced scale reached as our operating regions turnover the benefit of operational gearing, saw and we in in a 70bps increase which together resulted adjusted operating margin to 16.6 per cent the Housebuilding Overall, (2016: 15.9 per cent). per centby 34 increased adjusted operating profit to £91.5m (2016: £68.1m). On a reported basis, Housebuilding revenue 19 per cent to £427.0m by increased with growth coming from (2016: £358.1m) of open sales number average the increased outlets and house price growth. Reported increased Housebuilding operating profit to £68.6m (2016: £49.8m). maintained have we In line with our strategy, the land bank in our Housebuilding division and 2,896 plots on 16 sites during acquired have Housebuilding land bank now the period. The stands of at 19,826 plots (2016: 19,322 plots), which 83 per cent has been strategically sourced. operating profit +34% increase in adjustedincrease Countryside // Annual report 2017 Properties PLC Housebuilding production increased which startedThe in 2016, customertogether with strong demand at the us to significantly allowed sub £600,000 level, completions,increase up 53 per cent to Total 1,197 homes (2016: 783 homes). was Housebuilding from adjusted revenue up 29 per cent to £552.1m (2016: £427.1m). 68 per cent by Private completions increased the high With to 837 homes (2016: 499 homes). sold out on a number of sites rate of sales, we in open sales outlets resulting during the year, one at 24 (2016: 25). end down at the year production, in activesites 18 additional an With in open selling anticipate a material increase we year. the end of the 2018 financial outlets by Private ASP was of £515,000 23 per cent lower than last (2016: £665,000). This reduction year in partwas driven our decision to manage by below on the market price points to focus down strongest demand remains £600,000 where but also some reductions in sales rates at £1m. Despite price points over premium at the upper end of the these pressures in line with remained have market, volumes our expectations and ahead of 2016. by 47 per cent increased revenue Affordable with completions to £65.7m (2016: £44.6m) up 27 per cent to 360 (2016: 284) at an ASP of £183,000 (2016: £157,000), up 17 per cent. margin wasHousebuilding adjusted gross a reduction 21.6 per cent (2016: 22.4 per cent), completions at our delayed by of 80bps driven with Annington Developments joint venture Limited at Mill Hill in North together London, at higher price points. with some pressure
t
of to 16.7 per cent (2016: 16.2 per cent). As a result to 16.7 per cent (2016: 16.2 per cent). operating improved and volume of the increased of £79.4m wasmargin, adjusted operating profit up 40 per cent (2016: £56.8m). On a reported basis, Partnerships revenue to £418.8m, up 34 per cent increased of the growth as in a result (2016: £313.2m) number of a greater sales outlets delivering in ASP. completions along with an increase Reported Partnerships operating profit to £68.7m (2016: £52.4m). increased winning in year veryanother had successful We new business in the Partnerships division, growth plans. underpinning our longer-term in the land In addition to those sites already bidder bank, including those with preferred status, 7,030 new plots in the secured we 19,223 Partnerships have now period. We (2016: 14,504 plots). plots under our control nine years’ approximately represents This and provides volumes supply at current significant visibility. increased proportion the Northincreased of sales from Wes 1,367 homes (2016: 1,246 homes). These affordable These 1,367 homes (2016: 1,246 homes). ASP 12 per cent to £343,000 increasing ASP up (2016: £307,000) and affordable nine per cent to £121,000 (2016: £111,000), cent to 36 per increased adjusted revenue £476.7m (2016: £349.9m). up Private completions of 825 homes were (2016: 628 homes) 31 per cent on the prior year Bow Square, at St Paul’s as developments key a delivered and East City Canning Town, Point, also able to were of production. We year full begin the acceleration of our Acton, London, raised at IPO using the proceeds development in in February 2016 and made good progress West our new year of deliveryour first from based in Wolverhampton. Midlands region actively selling on 23 outlets at We were 30 September 2017 (2016: 18). up 10 per cent at were completions Affordable completions included the delivery of PRS housing, our ongoing partnershipprincipally from with and West Sigma Capital in the North West Midlands, of 721 homes (2016: 738). the Partnerships margin for adjusted gross The division was 20.6 per cent, slightly behind the last due to the year 21.3 per cent delivered and West Midlands regions compared to last compared Midlands regions and West the scaling up As benefited from we year. our business, adjusted operating margin increased Group Chief Financial Officer’s review continued
28
Non-underlying items continued Countryside expects net finance costs in 2018 to be lower than 2017, In the prior year, a number of items totalling £13.1m were reported as as no further change is anticipated to the discount rate applied to land non-underlying, relating to the Group’s listing on the London Stock Exchange creditors and overage. including legacy share incentive costs, the refinancing of the Group and the reversal of an historical receivable impairment. Taxation A total tax credit of £1.7m (2016: £1.0m) in relation to all of the above The Group published its tax strategy for the first time in 2017, as part of non-underlying items was included within taxation in the income statement. its approach to maintaining an open and transparent relationship with tax stakeholders including HMRC. The Group continues to hold a low-risk Non-underlying items tax rating. The strategy confirms the Group’s view that it seeks to comply 2017 2016 fully with its statutory and other regulatory obligations and to act in a Year ended 30 September £m £m way which upholds its reputation as a responsible corporate citizen, including full and transparent disclosure to tax authorities. Recorded within operating profit: In line with Countryside’s broader corporate strategy, the key goals Head office restructuring 1.6 — directing our tax strategy are: Advisory fees — 10.6 • adherence to applicable laws and regulations; Reversal of receivable impairment — (2.6) • maximisation of shareholder value on a sustainable basis; and Share-based payments in respect of the • protection of our reputation and brand. pre‑listing management incentive plan — 1.9 We believe that our obligation is to pay the amount of tax legally due Sub-total 1.6 9.9 at the right time in accordance with rules set by the relevant authorities. Recorded within finance costs: We also have a responsibility to shareholders to ensure that strategic business objectives are met without incurring unnecessary tax costs. Impact of change in land creditor and overage discount rate 7.6 — The income tax charge was £24.1m (2016: £17.3m), with an adjusted tax rate of 18.5 per cent (2016: 21.8 per cent) and, on a reported basis, an Impairment of capitalised arrangement fees — 3.2 effective tax rate of 17.0 per cent (2016: 22.0 per cent). Total non-underlying items 9.2 13.1 The adjusted rate has reduced due to a reduction in disallowable expenditure during the year, due to the IPO transaction costs and the redemption of mandatory redeemable preference shares in the prior Net finance costs year. The adjusted tax rate reconciles to the reported rate as follows: Reported net finance costs were £16.9m (2016: £28.2m), of which net cash costs were £2.8m (2016: £7.2m). Interest on the Group’s bank loans Adjusted tax rate and overdrafts reduced from £5.2m to £3.0m as a result of lower interest rates and average borrowing levels during 2017. As discussed above the Profit Tax Rate Year ended 30 September 2017 £m £m % impact of a change in discount rate applied to deferred land and overage payments was £7.6m. Excluding the impact of this change underlying net Adjusted profit before tax, and finance costs fell to £9.3m (£25.0m). In the prior year, £16.5m of interest tax thereon 154.2 28.5 18.5 was incurred on mandatory redeemable preference shares which were redeemed in February 2016. Adjustments, and tax thereon, for: Impact of change in land creditor and Net finance costs overage discount rate (8.3) (1.5) 2017 2016 Restructuring costs (1.6) (0.3) Year ended 30 September £m £m Taxation on associate and joint ventures Recorded within operating profit: included in profit before tax (2.6) (2.6) Bank loans and overdrafts 3.0 5.2 Profit before tax and tax thereon 141.7 24.1 17.0 Interest on mandatory redeemable preference shares — 16.5 Unwind of discount 5.1 4.8 In 2018, Countryside expects the adjusted tax rate to continue to be slightly lower than the UK statutory corporation tax rate due to claims Amortisation of debt finance costs 0.6 0.8 for enhanced tax relief in relation to land remediation costs. Impairment of interest receivable from joint ventures 2.0 — Earnings per share (“EPS”) Finance income (1.4) (2.3) Adjusted basic earnings per share increased by 71 per cent to 27.8 pence (2016: 16.3 pence) reflecting the increase in adjusted operating profit Underlying net finance costs 9.3 25.0 during the year, together with a decrease in adjusted net finance costs Impact of change in land creditor and and a lower adjusted effective tax rate. overage discount rate 7.6 — The weighted average number of shares in issue was 450m (2016: 450m). Impairment of capitalised arrangement fees — 3.2 Basic earnings per share was 26.0 pence (2016: 13.6 pence). Basic earnings Net finance costs 16.9 28.2 per share is lower than adjusted basic earnings per share due to the effect of non-underlying items that are excluded from adjusted results.
Countryside Properties PLC // Annual report 2017 29 Strategic report Governance Financial statements — £m (2.0) 13.6 2016 (14.8) (20.0) (31.0) (68.8) 125.4 (140.0) — — £m (1.2) 28.8 65.4 78.2 16.2 2017 (26.0) (30.6) +71% increase in adjustedincrease EPS Interest and tax and Interest paid Dividends paid joint ventures from Dividends received the issue of shares from Net proceeds of borrowings Repayment Other net cash (outflows)/inflows in cash and Net increase/(decrease) cash equivalents Summary cashstatement flow ended 30 September Year operations in) Cash generated from/(used to associate in loans and Decrease/(increase) joint ventures Impact of the new revenue accounting standard Impact of the new revenue has undertaken the Group During the second half, a detailed exercise accounting standard, IFRS 15 to determine whether the new revenue a material impact Contracts on from will have ‘Revenue with Customers’ for the for the Group new standard results. is effective The the Group’s is year commencing on 1 OctoberThis exercise 2019 financial 2018. of our areas identified any not yet substantially have complete and we in which we will see material changes to the way we business where revenue. recognise currently with advisors and others in the industry working are to determine We on land sales of revenue the recognition for treatment the appropriate further of social housing and await guidance on Providers to Registered this matter the International Financial Reporting from Interpretations Committee expect a to reach 2017. We at their meeting in November year. on this in the first2018 financial half of the conclusion Worthington Rebecca Chief FinancialGroup Officer 2017 21 November Cash flow in working our net investment the Group, continued to grow As have we net cash position Our year-end £56m (2016: £107m). capital by increased making £65m after the this investment, as increased by we improved profitability of our business. 26.8 2016 122.5 457.0 Countryside // Annual report 2017 Properties PLC 30.5 2017 164.1 537.5 370bps 1 Capit
1. excluding net isdefined as tangible netoperating al employed asset value,orTNAV cash. Adjusted operating profit (£m) Adjusted operating profit Return on capitalReturn employed ended 30 September Year Average capital employed (£m) capital employed Average Return on capital (%) Return employed to movement ROCE 52-week 30 September 2017 Financing extension to its signed a one-year £300m 2017, the Group On 3 May has a variable interest agreement facility The agreement. credit revolving 2022, although the Group in May expires rate based on LIBOR and now hasthe opportunity to extend a further the term of the facility year by A number of other changes to the facility in nexton the anniversary. particularly flexibility, in driving greater the Group given have May 2017 the scale of the Partnerships division. During the year, a significant focus on workingfocus on capital efficiency a significant and cash During the year, average by divided revenue adjustedas asset turn (defined generation saw to 1.9 times (2016: 1.7 times). increase net cash excluding or debt) TNAV helped together with the adjustedThis, operating margin improvements, 370bps to 30.5 per cent by increase on capital employed our return is 250bps ahead of our medium-term ROCE This (2016: 26.8 per cent). target of cash and is in part on the balance sheet the high level by driven starts of twoat 30 September which was delayed the result on site in our Partnerships division which will take place in the first half of the 2018 year. financial Improving returns Improving Statement of financial position an was £627.0m (2016: £537.4m), As2017, TNAV at 30 September of £89.6m, which wasincrease mainly attributable earnings to retained As continued we dividends during the year. of the Group’s the payment after £83.5m to £667.1m (2016: £583.6m) by the business, inventory grew to grow active30 September 2017 (2016: 72 sites). on 88 sites at as were we maintained at £61.4m were Investments in associate and joint ventures as Oaklands Hamlet in Chigwell, Essex,maturity(2016: £59.1m) reached as an open selling outlet. The Board has recommended a final dividend of 5.0 pence per share dividend of 5.0 pence per share a final has recommended Board The a pay-out of 30 per cent of representing (2016: 3.4 pence per share), after tax.adjustedfor 2017 to 8.4 pence profit This brings the total dividend will be paid on 9 February 2018 This (2016: 3.4 pence per share). per share Members at the close of business onon the Register of to shareholders at the AGM. shareholders by subject to approval 2017 22 December on by the Board recommended was final dividend proposed The and, as 2017 such, has not been included as21 November a liability as at 30 September 2017. In 2018, Countryside to represent intends that the dividend will continue after tax.30 per cent of adjusted profit Dividend Our people
30 OUR PEOPLE MAKE THE DIFFERENCE EVERY DAY
We are a growing business. Our people play a pivotal role in that growth; without them we would not be able to build sustainable communities where people want to live.
People remain a Our approach to future talent key differentiator continues to be a priority Countryside continues to attract and retain the Our two-year graduate programme was highly best people in the housebuilding sector to deliver commended by graduate recruitment website our strategy. We believe that our people truly The Job Crowd. The programme is proving differentiate us from our competition. In the very successful, and we continue to attract last three years, we have more than doubled large numbers of high-calibre graduate candidates. our employee numbers and now have just over We have recently recruited a further 12 graduates, 1,200 people working for us. Our aim is to and in addition now have nearly 30 apprentices, “grow our own” as much as we can, together both on site and in our offices. We have added with a healthy balance of new recruits. internships to our Early Careers offering, and we aim to extend this further in the year ahead. We saw record investment in developing our people Our people are our shareholders We have maintained and developed our In December 2016, we launched our second Group-wide approach to succession and talent all-employee Save as you Earn (“SAYE”) plan. management as part of our “grow our own” This plan, together with our first launched just people strategy. We have commenced after IPO, means that 70 per cent of our eligible implementation of a coaching programme for employees have signed up to buy shares our senior population, using a combination of in Countryside. internal and external coaches, tailored to the individual’s needs. Our focus on quality of training December 2016 also saw the second grant of delivery remains, particularly around induction our Long Term Incentive Plan to our Director and externally accredited leadership programmes. group as a retention tool for this key population. We believe we continue to offer a highly We are committed to developing our people market-competitive reward package. at all levels of the organisation through leadership, professional and vocational qualifications and e-learning. Building a pipeline of talent is critical to our success.
Our people are highly engaged
2017 employee survey results In 2017 we ran the Group’s second all-employee survey, and once • 82% trust the senior leadership of Countryside again over 80 per cent of our people responded. We were very pleased that we achieved a high overall engagement score of • 89% believe that Countryside has an outstanding future 79 per cent. From this, we believe that our people feel valued, • 75% are satisfied with the benefits they receive at Countryside well led and excited about the future. • 87% are proud to work for Countryside The key action areas remain fairly consistent to those agreed in 2016. Whilst improvements have been made during the year, • 71% believe Countryside values their contribution the two main areas of focus for the Group are: • 81% would recommend Countryside as a great place to work • continuing to encourage a more flexible approach to working • 95% feel their safety is valued hours across the business; and • promoting inter-departmental teamwork. Our employee engagement is 15 per cent In addition, specific regional action plans will be developed. higher than the UK average Source: IBM Kenexa UK overall average
Countryside Properties PLC // Annual report 2017 31 Strategic report Governance Financial statements 7/10 in our SAYE plan in our SAYE emissions. 2 of eligible employees participatedof eligible employees Health and safety Countryside conducts its business with due of its and welfare the health, safety for regard contractors,employees, clients, visitors and a positive develop members of the public. We health and safety throughout towards culture our operations and as observe a minimum we of the Health and Safety all the requirements etc. Act 1974 at all times. at Work health Countryside operates a comprehensive registered management systemand safety (fully committedto OHSAS are to 18001) and we a comprehensive through continual improvement actively encouraging and by training programme of our workforce. all levels from feedback inspections carried out Regular on-site are health and qualified the Group’s internally by day-to-day management The safety professionals. the Group’s by of these activities is overseen Head of Health and Safety. Accident Incident Rate (AIR) company’s The the National Incident continues to be below benchmark.Rate During the reporting (NIR) at 220 AIR averaged period the company’s (2016: 305) reportable incidents per 100,000 persons at risk, with the NIR of 398 compared (2016: 421). fourteenth the For consecutive year our AIR has the national benchmark. been below intend to maintain this performance. We Secretary Company is the Executive The health Committee for member responsible the Group. throughout and safety For those of our employees who qualify who a for those of our employees For a sector-leading offer we car or cash allowance, our on offering This focuses fleet proposition. while choice based on their lifestyle, employees capping conscious by environmentally remaining our CO Countryside // Annual report 2017 Properties PLC 4 170 805 otal 7 T otal 200 T otal 1,205 T Male
Female 400 30 3 Our approach to reward is centred on choice. is centred to reward approach Our buying and/or selling benefits range from These fees to reduced through of annual leave, days insurance, to discounted dental and travel on life, medical and cancer screening. During our 2017 window, flexible benefits annual enrolment logged in to the benefits70 per cent of employees selected 50 per cent of employees site and over a new benefit or amended an existing one. We want our people to choose We the right benefits for them and their families Total workforce Total Senior management Board of Directors Board At Countryside, we are committedAt Countryside, are to we an inclusive providing diversityincreasing by feels everyone where working environment valued and respected. Gender diversity Sustainability report
32 CREATING PLACES PEOPLE LOVE
We are passionate about building Places People Love which enhance the communities in which we operate, whilst ensuring that our operations are carried out in an environmentally responsible, ethical, safe and sustainable manner.
From the design and character of the homes Performance we build, to the planning of public spaces We continue to set strategic sustainability and infrastructure, our creative approach objectives based on our material issues. We to placemaking and engagement with the local also have in place targeted divisional, site and community and our customers ensures we personal objectives to support these aims. In have a positive impact on all those who live addition we made £3.3m of sustainability-related in and around our developments. We provide savings during the year. Details of our objectives a collaborative culture for our workforce and can be found in the Group Sustainability Report 2017 supply chain to ensure they support our at www.countryside-properties.com/about-us/ £3.3m sustainability strategy and assist in our who-we-are/sustainability. in sustainability-related continual improvement as a business. savings during the year Our strategy Our sustainability strategy focuses on the five areas material to our business:
GOVERNANCE
ETHICAL AND RESPONSIBLE BUSINESS
CUSTOMERS AND COMMUNITY
ENVIRONMENT
SUPPLY CHAIN
We have policies in place to support this strategy that are applied throughout the business and communicated to our supply chain to ensure all stakeholders assist us in delivering our overall corporate strategy as outlined on pages 12 and 13.
Countryside Properties PLC // Annual report 2017 33 Strategic report Governance Financial statements meetings Regional Board Board Regional Cost benefits of being a sustainable business sustainability-related achieved cost Group The (2016: £2.9m). of £3.3m during the year savings A substantial was due amount of this saving the amount of waste by to reducing produced our developments. As maintained the Group maintainedits growth we our trajectory, strong embedding improvement on sustainability, focus the Group. across programmes and communication Awareness of sustainability issues and guidance about our information provide We and responsibilities policies, procedures processes, to our staff and contractors a variety through presentations, of channels including monthly staff new starter inductions, training courses and talkstoolbox and via our intranet. of sustainability is our 17th year This reporting Since in our sector. – the longest track record received began reporting have we in 2000 we our sustainability for practices357 awards which highlights our commitment to sustainable development. The Board Committee Quality and Environment Environment Health, Safety, Executive Committee Executive Committee Risk Management GOVERNANCE Countryside // Annual report 2017 Properties PLC Legal complianceLegal pleased to report continue are that we We in environmental to uphold our good record or fines prosecutions compliance, with zero had we During the year, 12 years. for over two non-conformances raised against health complied with fully We and safety regulations. relevant mattersthe these into investigations by both issues authorities and resolved enforcing to their satisfaction. Overall responsibility for risk is managed by risk is managed by responsibility for Overall assisted the Risk Management the Board by detailedCommittee. of more Oversight aspects the Health, Safety, is managed through Committee.Quality and Environment Aspects,In addition, an Environmental Impacts Register is maintained and Legislation at Group and the divisions to inform and is used by level risksmanage environmental and opportunities. risk furtherFor details on the Group’s 36 to 39. see pages management process to continuous with our approach In accordance risk, and managing is the Group improvement to the ISO 9001:2015 (Quality), accredited fully and BS OHSASISO14001:2015 (Environmental) standards. 18001:2007 (Health and Safety) Each of these standards is certifiedby a UK Service-accreditedaccreditation certification certification achieved In 2017, we to the body. ISO 14001:2015 and ISOrevised 9001:2015 one of the first property were standards: we to do so. developers Overall governance of sustainability governance Overall issues, risks which is and opportunities with the Board, resides by dedicated Committees.business of the levels assisted at different Risk management and standards Sustainability report continued
34 ETHICAL AND Customers RESPONSIBLE BUSINESS Moving into a new home in a new community should be an enjoyable and exciting experience. We continue to build on improvements to our customer journey which began in 2016, focusing on customer engagement throughout the purchase process and dealing quickly with quality issues. Ethical business This has resulted in an improvement in our customer satisfaction scores during the year as measured Our policies and procedures are designed to by the NHBC. In 2017, 85.1 per cent (2016 81.6 per cent) of our customers were satisfied eight ensure we comply with UK law and best practice weeks after occupation and 88.6 per cent (2016: 84.8 per cent) would recommend us to a friend. guidelines, including areas such as business conduct, equal opportunities, anti-corruption, whistleblowing and countering modern slavery ENVIRONMENT and human trafficking. Our contracts explicitly oblige suppliers to meet all current employment legislation. Our approach to environmental sustainability is informed by our values, compliance requirements and the needs of our stakeholders. This applies to all aspects of our business and involves setting objectives and measuring performance against them in order to ensure continual improvement. Health and safety The Group recognises the value and importance Energy of promoting high standards in all health, safety and welfare matters for the benefit of everyone The energy efficiency of the homes we have built, as measured by the Standard Assessment Procedure who may be affected by our operations. (“SAP”) – continues to be above national standards at an average rating of 85.45 out of 100 (2016: 84.8 out of 100). For the 14th consecutive year, our Accident Incident Rate (“AIR”) is below the industry average For the second year we have collated and are reporting performance on energy use within the and the Health and Safety Executive’s National business covering head office, site and business travel. Details of our energy use and associated Incident Rate (“NIR”) benchmark, a record of carbon footprint are detailed below: which we are proud. During the year, our AIR averaged 220 (2016: 305) compared with the Office activities
NIR of 398 (2016: 421). We continue to remain For the reporting period, we cut our office-based 2CO emissions by 13.6 per cent per employee. focused on making our sites a safe environment for our employees and contractors. Scope 1 Scope 2 Total GHG
During the year, we undertook a series of events Total Total Total Gas Gas CO e/kg Electricity Electricity CO e/kg Total CO e/kg and audits to focus on the health and wellbeing 2 2 2 Year kWh CO e/kg per head1 kWh CO e/kg per head1 CO e/kg per head1 of our employees and contractors based on site. 2 2 2 Seminars were also held in our office locations 2017 1,127,253 207,922 178.63 1,280,792 450,275 386.83 65,870 0.57 highlighting health issues including dementia and prostate cancer. 2016 940,247 173,005 159.16 1,290,908 542,457 499 715,462 0.66
Our people Our people are our most valuable resource and Site Activities without them we would be unable to build sustainable communities where people want Scope 1 to live. To t a l Gas Gas Gas oil Gas oil Total To t a l CO2e/kg For more information on how we engage and Year kWh CO e/kg kWh CO e/kg kWh CO e/kg per m2 develop our staff see pages 30 and 31. 2 2 2 2017 4,761,337 876,848 14,933,110 4,119,746 19,694,447 4,996,594 9.92 Office Activities 2016 2,193,480 403,965 8,523,068 2,352,426 10,716,548 2,756,391 9.89 For the reporting period, we cut our officebased
CO2 emissions by 13.7 per cent per employee.
Scope 2 CUSTOMERS Electricity Electricity To t a l AND COMMUNITY 2 Year kWh CO2e/kg CO2e/kg per m Community 2017 5,029,775 1,768,268 3.51 We recognise that whilst we aim to have a positive 2016 1,954,542 814,010 2.92 effect on the communities in which we operate, existing and future residents may have concerns about perceived negative impacts of our construction and the future life of our developments. Business travel – Scope 3
We appreciate that the local community has Our fleet CO2e emissions decreased by 20 per cent to 1.37 CO2e tonnes per person (2016:1.71 tonnes a right to enjoy their homes and working per person). The overall emission level also decreased to 1,597 tonnes from 1,858 tonnes in 2016. environment without nuisance caused by our This has been achieved by an increasing our use of video and telephone conferencing and by our works and our sites have stringent procedures Cycle to Work scheme. in place to reduce noise, dust and nuisance which may be caused by additional vehicular
traffic both during the construction period Total CO2e Year kWh CO e(kg) (kg) per person1 and after construction. 2 The majority of our sites are registered for the 2017 6,339,503 1,597,045 1,372.03 Considerate Constructors Scheme and in 2017 2016 7,555,351 1,858,011 1,709.30 our average score across the Group improved to 36.3 out of 50 (2016: 34.4), which is above the national average of 35.9/50 (to August 2017).
Countryside Properties PLC // Annual report 2017 35 Strategic report Governance Financial statements based on developed area of area based on developed 2 ) 2 e(kg) per m 2 (2016: 278,732 m 2 hese are emissions that arise directly from sources sources emissions that arise directly from hese are purchased the emissions generated by hese are a consequence of the activitieshese emissions are of SUPPLY CHAIN SUPPLY Download our SustainabilityDownload Report online at countryside-properties.com/about-us/ who-we-are/sustainability/ sed on 1,164 employees (2016: 1,087). sed on 1,164 employees that are owned or controlled by the Company, for example for the Company, by or controlled owned that are used in generators and plant on our sites. fuels from electricity the Company; consumed by or controlled not owned sources but occur from the Company includes emissions associated with the organisation. This by business travel. Ba Scope 1: T Scope 2: T Scope 3: T 503,544 m Intensit
1. co y measure Countryside with suppliers and strives to work sub-contractorswho and values our share who can support in a manner that is our business reduces adverse efficient and ethical, and safe, effects on the environment. to required All our supply chain members are to enable process complete a prequalification us to ascertain met. We values are that these engage with our contractors and suppliers on meeting that they are basis to ensure a regular set them and also work we the requirements their standards and with them to improve our own. therefore in place a Sustainable Procurement have We which setsPolicy out our commitments and on our website standards. can be viewed This at www.countryside-properties.com/about-us/ who-we-are/sustainability/environment.
2
3 98.8 % Diverted from landfill from 53.0 % Recycled % Landfill Landfill (tonnes) % ). This has to 7.71m also increased ). This waste 14.2 355 1.2 3 206.10 Energy from Recycled (tonnes) Recycled Countryside // Annual report 2017 Properties PLC Energy (tonnes) from wastefrom (2016: 4,242m 3 81 4,289 composted % Recycled/ 0.33 per employee Total waste (tonnes) Total (tonnes) Recycled/ composted
2 ) and 98.8 per cent diversion from landfill (2016: 98.4 per cent). from ) and 98.8 per cent diversion 5.99 24,449 2 (tonnes) (tonnes) completed per 100 m Total waste Total per employee. This reflects of additional and opening This the growth of the company per employee. 3 387.34 Total waste (tonnes) Total (tonnes) Total waste Total 30,169.68 offices and floors in existing buildings. from 3.93m from Office 2017 activities (2016: 8.83T/m Ecology committed are to establishing and to current and enhancing ecological networks resilient that are We on 22 per cent of our developments roofs installed or brown green We climate change pressures. future cent). (2016: 18 per during the year manage local risks, qualified ecologists undertookfull ecological surveys as partTo of the site evaluation of our projects. 98 per cent) on 95 per cent (2016: process We encourage the use of sustainable number of cycling an increasing transport providing modes by We and electricfacilities charging points at our developments. In 2017, 96 per cent of our developments located within 1km a a public transport of were within 500m, providing node and 79 per cent are their impact modes to our customers to reduce and helping on the environment. choice of travel Transport Water usage Water Water year at our sites. for the first time this offices and monitor water usage in the Group’s We usage in our offices to 8,977m has increased Site activities 2017 The Group has implemented more stringent practices and commercially focused systems in order systems stringent has in order practices focused implemented more Group and commercially The We improvement targeted continual waste and reduce going to landfill. waste, more to reduce recycle waste to landfill. our goal of sending zero in waste reduction and disposal working towards 24 per cent, waste on site by with total reduced waste produced During 2017 we of 5.99 tonnes/m Waste Risk management
36 OPTIMISING OUR RISK MANAGEMENT PROCESS
Countryside has policies and procedures in place for the timely identification, assessment and prioritisation of the Group’s material risks and uncertainties. This section describes how these risks are identified, managed and mitigated appropriately in order to deliver the Group’s strategic objectives.
How we manage risk Our approach to risk Risk identification and management is built into every aspect of Countryside’s daily operations, ranging from the appraisal of new sites, assessment of the prospects of planning success, building The Board safely and selling effectively to achieve long-term success through the property market cycle. Role and responsibilities Risk management is built into standardised processes for each part of the business at every • Sets the Group strategy stage of the housebuilding process. Financial • Determines the Group’s risk policy, and the procedures that are put in place to mitigate exposure risk is managed centrally through maintenance to risk of a strong balance sheet, forward selling new • Regularly monitors Group risks homes and the careful allocation of funds to the right projects, at the right time and in the • Reviews the effectiveness of the Group’s risk management and internal control procedures right locations. Risk management also includes the internal controls described within the Corporate Governance Report on Audit Committee pages 46 to 51. The Risk Management Committee normally meets Role and responsibilities every quarter to review the Group’s risk register. • Has delegated responsibility from the Board to oversee risk management and internal controls The Group’s risk register is maintained to record • Monitors the integrity of the Group’s financial reporting process all principal risks and uncertainties identified in • Monitors the effectiveness of the Internal Audit function and the independence of the external audit each part of the business. A member of the Executive Committee is allocated, as appropriate, as the “risk owner” for each risk. The risk owners call upon the appropriate expertise to conduct Risk Management an analysis of each risk, according to a defined Internal Audit set of assessment criteria which includes: Committee
• How does the risk relate to the Group’s Role and responsibilities Role and responsibilities business model and/or strategy? • Determines the appropriate controls for the • Undertakes independent reviews of • What is the likelihood of the risk occurring? timely identification and management of risk effectiveness of internal control procedures • What is the potential impact were the risk • Manages the Group’s risk register • Reports on effectiveness of management actions to occur? • Monitors the effective implementation of • Provides assurance to the Audit Committee action plans • Would the consequences be short, medium or long-term? • Reviews reports from the Internal Audit function • What mitigating actions are available and which are cost effective? • What is the degree of residual risk and is it within the Group’s risk appetite parameters? Executive Committee • Has the risk assessment changed and what is expected to change going forward? Role and responsibilities The Risk Management Committee reviews the • Responsible for identification of operational and strategic risks assessments made, compares it to the Group’s • Responsible for ownership and control of specific risks appetite for each risk, reviews the current level of preparedness and determines whether further • Responsible for establishing and managing the implementation of appropriate action plans actions or resource are required. In reviewing and agreeing the mitigating actions, the Risk Management Committee considers the impact of risks individually and in combination, in both the short and the longer-term.
Countryside Properties PLC // Annual report 2017 37 Strategic report Governance Financial statements ssumption that the Group will be able ssumption that the Group ssumption that counterparties including local authorities and housing associations the phased viabilityhonoured terms and conditions contained in a number of the Partnerships contracts; and Group’s the a the a mitigate risks enactedto effectively through actions,or available as described in the “Principal risks and uncertainties” section of this report.
• • sensitivityThe analysis is performed based on assumptions modelled on the 2007 to 2009 changes in Countryside’s period, adjusted for business divisions, during which the Housebuilding reductionssector significant in sales rates and saw selling prices and illiquidity in the land average economic recession. during a prolonged market assumptions include, inter alia,These a 20 per cent in house prices and an up to 50 per centfall reductionby a 10 per cent rates, in sales offset build cost deflation. It considers all of our principal risks, although our assumption will be able to effectively that we mitigate some of our risks leads to a greater emphasis our on those risks beyond that are as external factors). macroeconomic (such control to the sensitivity analysis, had due regard Having do not concluded that we the Directors have a risk to our viability in the event face except combinations of material of highly improbable window. events within the three-year a Based on this conclusion, the Directors have expectationreasonable will that the Company be able to continue in operation and meet its the period of due over liabilities as they fall the assessment. IanSutcliffe Chief Executive Group 2017 21 November ssumption that, following a material ssumption that, following ssumption that the Group’s debt facility, debt facility, ssumption that the Group’s Countryside // Annual report 2017 Properties PLC the a the a adjust would itsevent, strategy the Group would to preserve cash. This accordingly include, inter alia, suspending the purchase of existing of land, changing the build profile developments or adjusting Group dividend policy; in 2022, will continue to be which expires basis on the same or similar available review; the period under throughout
• Viability StatementViability statement in accordance is made following The Code with the UK Corporate Governance C.2.2. considering (April 2016) provision After the position of the Company, the current assessed the prospectsDirectors and have a three-year viability over of the Company period to September 2020. In making this statement, has performed the Board a robust assessment of the principal risks the facing including those risks that would Company, business model, future Countryside’s threaten principal The performance, solvency or liquidity. risks Countryside facing the Company and how such risks described in this Strategicaddresses are Report in the “Principal summarised and are risks and uncertainties” section of this report. prepared forecasts are Although longer-term to support the strategic the planning process, of the risksnature and opportunities by faced ability limits to the Directors’ the Group reliably a predict the longer term. Accordingly, a greater for is used to allow horizon three-year of certaintydegree in our assumptions. assessment includes a financial Directors’ The strategic the Group’s from which is derived review, forecasts and identifies divisional business performance, expected cash flows, net debt compliance covenant and funding headroom under review. years the three throughout but forecasts incorporate severe also These case scenarios,plausible downside illustrating the potential impact upon viability of one or more principal risks crystallising during of the Group’s the period, both individually and in combination. assumptionsA number of reasonable are included within these assessments, including: •
the business-wide objective of ensuring all business in compliance in advance of the divisions are the Risk by deadline has been overseen Management Committee during 2017. The commenced with an internal audit process state followed of readiness, of the Group’s and implementation of an by the development map, using the findings of the operational road audit, sustainable and develop to embrace GDPR employees, privacy with respect to Countryside’s customers and suppliers. Market Committee Executive and Board, The Risk Management spent Committee have that time during 2017 to ensure considerable and approach mixed-tenure the Group’s we best product suited to ensure mix are of and serve maintain the areas affordability to betterstrongest demand. In order monitor risk,potential changes in market management has partyexpanded the range of third data it UK as the monthly Barclays (such reviews the use of third and increased spend trend) party assessments market in advance of all major new projects. Cyber Cyber that cyberRecognising risk continues to grow has all organisations,as there a leading issue for focus during 2017reviewing been a significant on policies and material IT controls, the Group’s to support their resilience to ensure procedures a received Board business performance. The on the mitigating actionspresentation being undertaken and an assessment of the Group’s state of preparedness on 27 July 2017. A case undertakenstudy of the work to address cyber risk is set out on page 54. Regulation (“GDPR”) takes effect from 25 May 2018, 25 May effect (“GDPR”) takes from Regulation Key areas of focus during 2017 of focus during areas Key Data protection General Data Protection that the EU’s Given Risk management continued
38 Board, Audit Committee and Risk Management Current assessment of principal risks Committee responsibility 1 1 The Audit Committee reviewed the Group’s risk register and the assessment of the Group’s principal risks and uncertainties prepared by the Risk 5 5 2 Management Committee at its meetings in July and October 2017. The 3 4 Audit Committee also considered the effectiveness of the Group’s systems, Significant and has taken this into account in preparing the Viability Statement on 7 6 the previous page. 3 The Audit Committee reported on its findings at the Board’s July and October meetings, in order to support it in making its confirmation that it had 2 7 carried out a robust assessment of the principal risks. Impact 4 Moderate
6 Principal risks and uncertainties The Group’s principal risks are monitored by the Risk Management Committee, the Audit Committee and the Board. The table below sets out the Group’s principal risks and uncertainties and mitigation. Low
Unlikely Occasional Likely
Likelihood Post-mitigation Pre-mitigation Our strategic priorities – Key
1 Growth 2 Returns 3 Resilience
No change Increase Decrease
CHANGE RISK DESCRIPTION MITIGATION DURING YEAR LINK TO STRATEGY
Funds are allocated between the Housebuilding 1 Adverse macroeconomic 1 2 3 conditions* and Partnerships businesses. In Housebuilding, A decline in macroeconomic conditions, or land is purchased based on planning prospects, conditions in the UK residential property market, forecast demand and market resilience. In can reduce the propensity to buy homes. Higher Partnerships, contracts are phased and, where unemployment, interest rates and inflation can possible, subject to viability testing. In all cases, affect consumer confidence and reduce demand forward sales, cash flow and work in progress for new homes. Constraints on mortgage availability, are carefully monitored to give the Group time or higher costs of mortgage funding, may make to react to changing market conditions. it more difficult to sell homes.
Adverse changes to Government The potential impact of changes in Government 2 1 2 policy and regulation* policy and new laws and regulations are monitored Adverse changes to Government policy in areas and communicated throughout the business. such as tax, housing, the environment and Detailed policies and procedures are in place to building regulations may result in increased costs address the prevailing regulations. and/or delays. Failure to comply with laws and regulations could expose the Group to penalties and reputational damage.
Countryside Properties PLC // Annual report 2017 39 Strategic report Governance Financial statements 3 2 2 2 2 2 1 1 1 1 LINK TO STRATEGY LINK TO CHANGE DURING YEAR MITIGATION A robust land appraisal process ensures each ensures land appraisal process A robust project viable and consistent is financially with strategy. the Group’s regularly packages Remuneration are against industrybenchmarked standards to plans are competitiveness. Succession ensure within the Group. roles all key in place for Exit interviews used to identify areas are any improvement. for training and reporting all carefully are Procedures, that high standards are to ensure monitored risk assessmentmaintained. An environmental land acquisition. is carried out prior to any place to cover insurance is in Appropriate the risks associated with housebuilding. Optimise use of standardOptimise use house types and of Use design to maximisepower. buying price volume strategic suppliers to leverage disruption. reductions and minimise unforeseen contractRobust costs. terms to control each site is for budgeted programme The before the Divisional Board by approved managed as a portfolioacquisition. Sites are delivery risk. Group Weekly overall to control level. monitoring at both divisional and Group Countryside // Annual report 2017 Properties PLC * * Inadequate health, safety procedures and environmental and health, safety A deterioration in the Group’s standards could put the Group’s environmental contractorsemployees, or the general public at risk of injury or death and could lead to litigation reputation. or penalties or damage the Group’s Inability to attract and retain talented employees Inability to attract highly skilled, and retain could adversely competent people at all levels results, prospects and affect the Group’s financial condition. Inability and to source develop suitable land in a result Competition or poor planning may right location, at land in the to procure failure the right price and at the right time. Failure to secure timely planning permission timely planning to secure Failure on economically viable terms or poor project due operational delays forecasting, unforeseen partyto technical issues, disputes with third contractors changes or or suppliers, bad weather or cause delay may requirements in purchaser potentially termination of project. Programme delay delay Programme (rising project complexity) Constraints on construction resources the budget due to Costs beyond increase may or shortages availability of skilled labour, reduced of sub-contractors at or building materials support prices to competitive the Group’s strategic growth Group’s ambitions. The be at risk if geographic expansion may be established.new supply chains cannot he Risk Management Committee’s review of risk, review including the principal risks, developments he Risk Management Committee’s into account the known and forecast flowing takes from plans being madefor the UK’s 2019 (“Brexit”). of the principal risks, Brexit affects March many Union by but particularly with an membership of the European asterisk. those marked planned exit from T
7 6 5 4 3 Brexit Note: RISK DESCRIPTION Chairman’s introduction to governance
40 COMMITTED TO GOOD GOVERNANCE Corporate governance is a core and vital discipline to the success of the Group.
Supporting implementation of the Improving the management of risk business strategy to support implementation of the The Board has been heavily involved in monitoring Group’s strategic goals and supporting the implementation across the Risk management, and in particular the Group of the strategy outlined during Countryside’s principal risks faced by the Group, are key initial public offering in February 2016. elements of the Board’s ongoing agenda and Much progress has been made in 2017 with have been in particular focus this year as we the further development of our Housebuilding monitor the housebuilding market and related and Partnerships business divisions, including a issues following the UK’s vote in June 2016 Dear Shareholders, number of changes to our Executive Committee to leave the European Union. Details of our (as shown on pages 44). This has resulted in a principal risks and uncertainties are set out on This report sets out our approach to governance, pages 38 and 39. and how our governance framework supported diverse and experienced executive team to drive our activities throughout the year. the performance of those business divisions. Our IT governance and security were As set out on pages 50 and 51, the Board has strengthened during 2017, and security The Board regards corporate governance as a combined a number of Board meetings with generally (but particularly cyber security) core and vital discipline complementing our site visits, at which we received presentations has remained high on our agenda in 2017. desire to continually improve upon the success from the Regional Managing Directors and their The Group has completed a thorough risk of the Group on behalf of our shareholders. respective teams. Our site visits and the discussions assessment of information security during Our governance framework (described in this between Non-Executives and members of the the year, with regular reports on progress report) allows for the continued monitoring, divisional teams have helped to inform our considered by the Audit Committee. review, development and implementation of view of the success, and the challenges, of the the policies, procedures and culture that implementation of the Group’s strategy. support our high governance standards. Other activities in 2017 Implementing succession planning for Health and safety The success of our strategy is very much dependent on developing a culture across the Group that the Board and Executive Committee A focus on health and safety processes is critical supports the implementation of our strategy. Led by our Nomination Committee, we are for our business. Health and safety KPIs are I am pleased to report that our boardroom focused on ensuring that our talent pipeline reviewed by the Board regularly. culture is good, with constructive challenge is managed to support the Group’s strategy. Our approach to health and safety, including a flowing freely from the Non-Executive Directors, During 2017 we have assisted the executive description of the metrics by which we measure underpinned by a genuine sense of mutual management in identifying and appointing our health and safety performance, are respect between all Directors. This has been candidates for the Executive Committee and described in detail on page 34. borne out by our performance evaluation other senior management roles, and I am process for 2017, the results of which are delighted with the appointments we have made The Board published its first statement under described on page 48. which add significantly to the diversity in skills, Section 54 of the Modern Slavery Act on the background and experience at senior management Group’s website in November 2016, setting During 2017, the principal areas of focus for level. Biographies of our Executive Committee out the steps we have taken during the year the Board have been: members can be found on page 44, and my to ensure that our operations and supply • supporting implementation of the Nomination Committee Report on page 56 chains are free from trafficking and slavery. business strategy; gives further detail about our input into the The second statement, which includes further appointment process. improvements made during 2017 to combat • implementing succession planning for the modern slavery, was published on the Group’s Board and Executive Committee; The Board has continued to support and review website in October 2017. the success of our leadership development • improving the management of risk to programmes. We are confident that these, Meeting our major shareholders support implementation of the Group’s our talent pipeline, and other initiatives such We have developed a comprehensive investor strategic goals; as our two female Non-Executive Directors relations programme with our Executive Directors • developing policies and procedures to talking about their careers and overcoming meeting investors and analysts regularly, supported address the new Consumer Code for Home challenges with the senior women within the where appropriate by me and other members of Builders; and business, mean that we are well set to continue the Board. Our investor relations programme, our success in developing internal staff into diverse which is described on page 50, is supported by • preparing for the introduction of the Criminal and experienced managers of the future. Victoria Prior, who we appointed as Director of Finances Act and the General Data Investor Relations in November 2015. We have Protection Regulation. Succession planning for the Board and Committees has also been on the Nomination carried out a series of shareholder engagement We have made good progress against all Committee’s agenda, particularly given the events during 2016/17, as shown on page 41. We of these areas of focus in the year. Board changes as a result of Oaktree Capital again received positive feedback for each event Management’s (“Oaktree”) share sell down. and see them as a valuable opportunity to Again, more detail on our succession planning understand the views of and develop constructive activity can be found in the Nomination relationships with our major shareholders. Committee Report on page 56.
Countryside Properties PLC // Annual report 2017 41 Strategic report Governance Financial statements vestor conference eel Hunt investor conference eel Hunt investor conference call Frank P Ac JP Morgan in A Interim pr
June 2017 • • furt roadshow September 2017 • • sitevisit ton investor January 2017 • GM/Q1 tradingupdate April 2017 • e-close updateand 2017 2016 xecutive Directors, a desirable range of skills and brought xecutive E ‑ conference call conference East London P Q3 trading update F F In Interim r
Prior to 5 June 2017, Countryside complied with all the provisions of Prior to 5 June 2017, Countryside complied with all the provisions that, the independent Non-Executive Chairman, excluding the Code save Non-Executive Directors which it considered had only three the Board to be independent. constituted non-compliance This with Code provision B.1.2 the Chairman, at least excluding that recommends half the Board, comprises independent Non-Executive Directors. Nonetheless, as Report, Annual in our previous determined that the Board reported the comprising two Directors and Executive composition of the Board, six Non challenges and opportunities experience in light of the Company’s Stock Exchange, while at the same admission to the London following could of individuals) small group time ensuring that no individual (or decision making. dominate the Board’s hasOaktree one Non-Executive currently Director appointed to the Steenkiste2017 on 5 June stepping down James Van following Board, to below reduction in the Company of its shareholding Oaktree’s after 25 per cent. As below its and when Oaktree shareholding reduces appointments10 per cent, ceases. Board its right to make July 2017 • artnerships event analyst andinvestor • October 2017 • pre-close statementull year and November/December November/December 2016 • androadshow results ull year March 2017 • visitsvestor site to Acton and 2017 May • esults androadshow Shareholder engagement Shareholder Countryside // Annual report 2017 Properties PLC xecutive Director, the Chairman of the Audit Committee the Chairman and a Director, xecutive E ‑ member of both the Remuneration and Nomination Committeesof both the Remuneration until member his last of serviceday on 31 December 2017. During this to the Company of the Code. Countryside compliant with all provisions remain will time succession, the Nomination Committee Adam’s Richard In planning for with the intention that his replacement for has search instigated a formal of Senior Independent Non-Executive his successor take on the role of the Audit Committee Chairman join both and Director, and Nomination Committees.the Remuneration successor is appointed prior to 31 December 2017, Adam’s If Richard composition, Countryside no other changes to the Board are and there of the Code. all provisions compliant with will remain Compliance with the Code September 2017, Countryside 5 June 2017 until 30 From has complied Code 2016 of the UK Corporate Governance with all the provisions as the Senior Independent Adam will remain Richard “Code”). (the Non David Howell David Chairman 2017 21 November In 2017 a Board and CommitteeIn 2017 a Board was evaluation carried out. The decision me and assisted the by led by was made to conduct an internal review, next organised be will An externally facilitated review Secretary. Company and raised were no significant issues to confirm that delighted am I year. structure, is that the governance the view of the Board together with the with a and its Committees,Board effectively, all continue to operate detail in more is described process review The and open culture. positive on page 48. I am satisfied that the Non-Executive Directors continue to be effective All Directors, their roles. of commitment to with a high level and show aswill, everywill they (givenAdam the departure), his Richard of exception re-election for at the forthcomingstand Annual General Meeting. year, Board and CommitteeBoard effectiveness Independence of Directors the independence of all Non-Executive Directors reviewed Board The meeting on 27 July 2017, and at the Board the Chairman) (excluding determined that they all continue to be independent, with the exception Canciani, who holds the position of Managing Director at of Federico Oaktree Capital Management (UK) Limited, a substantial shareholder is satisfied that the Chairman was Board The of the Company. independent upon appointment. The Board The Oaktree announced that of had completed a sale we 2017, On 26 May in Countryside in Countryside, shareholding its toshares remaining reducing capital. As issued share the Company’s 23 per cent of approximately described on with OaktreeAgreement (as Relationship by the required June on 5 Steenkiste the Board from stepped down page 49), James Van 2017. Adam had notified On 2 October announced that Richard 2017, we decision to step as of his down a Non-Executivethe Company Director, Chairman of the Audit Committee and Senior Independent Director of last with his service of day 2017. The being 31 December the Company, and a further his replacement for search has commenced a formal Board asannouncement will be made soon as the details and commencement been agreed. successor have date of Richard’s On behalftheir for of to thank James and Richard the like I would Board, Countrysidevaluable contributions to since joining the Board. I would also their continued for Board colleagues on the remaining to thank my like support, commitment, our business. passion challenge and for Board of Directors
42 OUR BOARD OF DIRECTORS
Our Directors bring together considerable experience and expertise and are committed to practising and promoting good governance throughout the Group.
David Howell Ian Sutcliffe Rebecca Worthington Non-Executive Chairman Group Chief Executive Group Chief Financial Officer
APPOINTMENT DATE: 14 December 2015 19 November 2015 19 November 2015
CAREER AND SKILLS: David joined the Group in Ian joined the Group in Rebecca joined the Group April 2014 as a Non-Executive October 2013 as Executive in August 2015 as Chief Director of Copthorn Holdings Chairman of Copthorn Holdings Financial Officer of Copthorn Limited and was appointed Limited and was appointed Group Holdings Limited. Non-Executive Chairman of that Chief Executive in January 2015. She qualified as a company in January 2015. He previously held a number chartered accountant with He is a chartered accountant with of senior roles at Shell before PricewaterhouseCoopers LLP extensive experience working across being appointed UK Managing in 1997. She subsequently a number of different industry Director of George Wimpey and worked at Quintain Estates and sectors as either an executive subsequently UK Chief Executive Development plc for 15 years, or non-executive director. His last and a board member of Taylor first as Finance Director and three executive roles were as Wimpey. He followed this with latterly as Deputy Chief Executive. Chairman of Western & Oriental a similar role at SEGRO, before Following that she spent two years plc, Chief Financial Officer and becoming Chief Executive of as Chief Executive of Lodestone a member of the board of Keepmoat Limited. Capital Limited, a business advising lastminute.com plc and Group on operational real estate assets. Finance Director of First Choice Holidays plc. He also was a Non-Executive Director of The Berkeley Group Holdings plc for over ten years where he chaired the audit committee until 2014.
EXTERNAL David is Non-Executive Chairman Ian is a Non-Executive Director of Rebecca is a Non-Executive Director APPOINTMENT: of Confidential Incident Reporting Ashtead Group plc. of Hansteen Holdings plc. On & Analysis Service Limited. 10 November 2017 it was announced that Rebecca will join the Board of The British Land Company PLC as a Non-Executive Director with effect from 1 January 2018. As a result of this appointment Rebecca will step down from the Board of Hansteen Holdings plc in the first quarter of 2018.
COMMITTEE N R E E MEMBERSHIP
A Audit Committee
N Nomination Committee
R Remuneration Committee
E Executive Committee
Chair
Countryside Properties PLC // Annual report 2017 43 Strategic report Governance Financial statements R N A 17 December 2015 Baroness Morgan joined the Baroness in OctoberGroup 2014 as a Non-Executive Director of Copthorn Holdings Limited. She had a long and successful in Central Government, career serving as Director of Government Street at 10 Downing Relations 2001 to 2005. Prior to this, from Secretaryshe was to the Political 1997 to 2001Prime Minister from and was appointed Minister for and Equalities in 2001. Women peer in the She was made a life served She previously same year. the member for as a Board Olympic Delivery Authority, as Chairman of Ofsted and as a member of the advisory Group committee of Virgin Holdings Limited. Baroness MorganBaroness of Huyton Independent Non-Executive Director Baroness Morgan is Senior Morgan is Senior Baroness Independent Non-Executive Director of Carillion plc, Vice College Chairman of King’s Chairman of Royal London, NHS and Harefield Brompton of an advisor to the board Trust, charity ARK and a the children’s trustee of a number of charities. N 17 December 2015 Federico joined the Group in joined the Group Federico April 2013 as a Non-Executive Director of Copthorn Holdings Limited. His prior experience includes corporate finance and mergers and acquisitions with Goldman and Sachs International in London private equity with positions Nomura Principle Finance Group Firma Capital Partners and Terra a Laurea Limited. He received in Business AdministrationDegree the Universitá Commerciale from in 1999. Luigi Bocconi in Milan, Italy, Federico CancianiFederico Director Non-Executive Federico is a Managing Director of Federico Oaktree joined the Capital, having Matlin firm in 2006 from LLP. Advisers (Europe) Patterson Midco He is a Director of Breeze (TNC) Bidco Limited, Breeze (TNC) Limited, Nanclach Holdco Limited, Nanclach Midco Limited Distribution Ltd. and Broadhaven Countryside // Annual report 2017 Properties PLC R xecutive Director of HSS xecutive E N ‑ A Amanda Burton Independent Non-Executive Director 17 December 2015 Amanda joined the Group in Amanda joined the Group October 2014 as a Non-Executive Director of Copthorn Holdings Limited. Chance LLP in She joined Clifford in December 2000 and she left 2014 as its Global Chief Operating Prior to this, she was at Officer. she International plc where Meyer was a Director and Chairman of She also served Group. its Timber at Galliford on the Board nine years plc as a Non-Executive Try 2005 and asDirector Senior from 2008. Independent Director from Hire Group plc, a Non-Executive Group Hire Director of Skipton Building Society of and Chairman and Trustee Battersea Dogs and Cats Home. Amanda is Senior Independent Non
R xecutive Director xecutive E N ‑ A and Chairman Designate of the Audit 17 December 2015 Richard joined the Group in joined the Group Richard April 2015 as a Non-Executive Director of Copthorn Holdings Limited. He is a chartered accountant with of experience as nearly 30 years finance directorof private and listed gained a wealth businesses having and executive of experience from spanning the roles non-executive media, infrastructure,construction and services sectors. 2007 From in 2016 Richard until retiring Finance Directorwas Group of Carillion plc, the integrated support services and construction business. Prior to this, Finance he was Group Director of Associated British Ports Holdings plc and a Non-Executive Director and Chairman of the Audit Committee of SSL International plc. Richard Adam Senior Independent Non Committee Limited. of BMT Group a Non-ExecutiveHe is also currently Director and Chairman of the Audit and Risk Committee of Countrywide plc and a Non-Executive Director and Chairman of the Audit Committee plc.of FirstGroup Richard is a Non-Executive DirectorRichard Executive Committee
44 OUR EXECUTIVE COMMITTEE
Ian Sutcliffe Rebecca Worthington Phillip Lyons Graham Cherry Group Chief Executive Group Chief Financial Officer Chief Executive, Housebuilding Chief Executive, Partnerships South
Full biography on page 42. Full biography on page 42. Phillip joined the Group in May 2017 Graham was appointed Chief as Chief Executive, Housebuilding, Executive of Partnerships South responsible for all the Group’s on 2 May 2017 having previously Housebuilding and strategic land been Chief Executive of the New activities including Millgate. Homes and Communities Division. He trained as a quantity surveyor and held positions of Commercial He joined the Group Director, Land Director and as a graduate trainee from the Managing Director prior to being University of Reading in 1980. promoted to Divisional Managing He had been Group Chief Director at Taylor Wimpey in 2007, Executive of Copthorn Holdings responsible for London and the Limited, a position he held since South East Division. 1996, and Head of Division of the Group’s New Homes and Communities business.
Ian Kelley Nick Worrall Gary Whitaker Chief Executive, Group HR Director General Counsel and Partnerships North Company Secretary
Ian was appointed Chief Executive Nick joined the Group in Gary joined the Group in of Partnerships North on 2 May 2017 September 2014 as Group March 2015 as General Counsel having previously been Managing HR Director. and Company Secretary. Director of the Partnerships Previously, he was General Previously he held senior North Region. Counsel and Company Secretary HR positions for over 20 years for Xchanging plc for 15 years, He joined the Group on 12 August 1996 in the retail, energy and financial which specialised in technology as Associate Director for Business services industries including and outsourcing. Development. Ian was appointed roles in Barclays, National Grid, Managing Director of Partnerships Centrica and BrightHouse. He trained as a solicitor with North in October 2000. Norton Rose, and qualified into the corporate finance team, Previously he had worked for working in their London and Wimpey Homes for a significant Moscow offices. Prior to period of his career in both Norton Rose, he served an open market housing and urban 11-year commission in the regeneration. This was followed by a Royal Navy fleet air arm. two-year period with Lovell Partnerships in new business.
Countryside Properties PLC // Annual report 2017 45 Strategic report Governance Financial statements Chairman vid Howell Da Executive Committee are Executive “The Countryside and Board committedensuring that to high are reflected across across business.” the reflected are standards of corporate governance
Countryside // Annual report 2017 Properties PLC Corporate governance report
46
The Board EXCELLENCE Responsible for the overall conduct of the Group’s business including our IN GOVERNANCE long-term success; setting our values, standards and strategic objectives; The Board is responsible for maintaining a reviewing our performance; and strong and effective governance system ensuring a successful dialogue with throughout the Group. our shareholders.
Read more on pages 42 and 43 Board role and composition The Board is responsible for reviewing and guiding corporate strategy, the establishment of key policies and objectives, understanding the key risks faced by the Company and determining the risk tolerance of the Company and the processes in operation to mitigate these. The Board has overall responsibility for the management of the Company in order to maximise shareholder value. In discharging its responsibilities, the Board is supported by its management together with specialist committees. In compliance with the Code, the Board has established three Committees: an Audit Committee, a Nomination Committee and a Remuneration Committee. Each Committee works from terms of reference which are reviewed annually and are available on the Company’s website: investors.countryside-properties.com. The terms of reference for each Board Committees Committee were last approved by the Board on 16 October 2017. Delegated to by the Board These Committees have appropriately skilled members, senior management and responsible for maintaining participation and access to specialist advice when considered necessary. The minutes of the Audit, Nomination and Remuneration Committee effective governance in the meetings are sent to all Directors and oral updates are given at Board following areas: audit, remuneration, meetings. The Report of the Audit Committee (which includes an overview Board composition, succession of the Company’s control and risk management framework) can be found planning and corporate governance. on pages 52 to 55. Page 56 describes the remit and activities of the Nomination Committee. The activities of the Remuneration Committee Full details of the Committees’ are described in the Report of the Remuneration Committee on pages responsibilities and activities are 57 to 73. The Board is also supported by an Executive Committee, further details of which can be found on page 44. detailed on the following page and in the Committee reports. Additional information Information on the impact on the Company as required by the Takeover Directive, and information required under the Disclosure and Transparency Rules, is given in the Directors’ Report (see pages 74 to 76) and forms part of this Corporate Governance Report.
The Board Board composition The Board currently consists of seven Directors, comprising a Non‑Executive Chairman, two Executive Directors and four further Non-Executive Directors. Richard Adam is the Senior Independent Executive Committees Director. David Howell, our Chairman, and Richard Adam are available Responsible for implementing to shareholders who have concerns that cannot be addressed through strategic objectives and realising the normal channels. As announced by the Company on 2 October 2017, Richard Adam will step down from the Board and its Committees on competitive business performance 31 December 2017. The Board has commenced a formal search for his in line with established risk management replacement and a further announcement will be made as soon as the frameworks, compliance policies, details and commencement date of Richard’s successor have been agreed. internal control systems and For further information about communication between the Board and shareholders, please refer to communication with shareholders reporting requirements. on page 50. The Board has recruited Non-Executive Directors of a high calibre with broad commercial and other relevant experience. See Countryside’s website Non-Executive Directors are expected to bring objectivity and independence investors.countryside-properties.com of view to the Board’s discussions, and to help provide the Board with effective leadership in relation to the Company’s strategy, performance, risk and people management as well as ensuring high standards of financial probity and corporate governance. Countryside believes that the Board has the appropriate balance of skills, experience, independence and knowledge of the Group to support the long-term success of the Company.
Countryside Properties PLC // Annual report 2017 47 Strategic report Governance Financial statements eads the business, implements strategy and chairs the Executive Committee L
Group Chief Chief Group Executive and responsibilities Role • tructively eloping Read more on pages 57 to 73 more Read ting overarching principles and ting overarching ecommending to the Board the ecommending to the Board identification of esponsible for and ownership esponsible for establishingesponsible for and emuneration and benefits Company’s policy on executive policy on executive Company’s remuneration parameters and the governance of the Group’s framework policy remuneration package of each of the Directors Company’s Executive Secretaryand its Company operational and strategic risks of specific riskscontrol managing the implementation of actionappropriate plans R Set Determining the individual r R R R
Role and responsibilities Role • • • Executive Committee and responsibilities Role • • • Remuneration Remuneration Committee Contribute to dev our strategy Scrutinise and cons challenge the performance of management in the execution of our strategy
Non-Executive Non-Executive Directors Role and responsibilities Role • •
e the y, objectives y, y, objectives y, tructure, size and tructure, size Countryside // Annual report 2017 Properties PLC ting performance Read more on page 56 more Read ts the Chairman and Group Chief Executive in fulfilling their duties in fulfilling Chief Executive ts and Group the Chairman ing recommendations in ing recommendations ts as intermediary other for ovides a sounding board sounding board a ovides quality and environmental objectivesquality and environmental Group’s health and safety objectivessafety and health Group’s quality and targets the Group’s for compliance and environmental and performance Determining the polic Ensuring adequate training and communication to achiev Determining the polic Ensuring adequate training and Succession planning and targets the Group’s for compliance health and safety and performance Determining the s composition of the Board Mak to the re-electionrelation of rotation by Directors retiring Conduc evaluations of Directors communication to achieve the Group’s communication to achieve vailable to respond to shareholder to shareholder vailable to respond vailable to all Directors for advice and supportvailable to all Directors for
Pr to the Chairman and appraises his performance Ac Directors if needed A concerns when contact through the normal channels is inappropriate • • Role and responsibilities Role • • • • Health, Safety, and Environment Quality Committee Nomination Committee and responsibilities Role • • Suppor A
• • Role and responsibilities Role • Senior Independent Senior Independent Director Role and responsibilities Role • • y of the ssessing the xecutive Directors xecutive Read more on pages 52 to 55 more Read es effective communication es effective E ‑ -ordinating the implementation-ordinating erseeing the administration of eviewing the effectiveness of eviewing the effectiveness procedures eviewing the Group’s eviewing significant accounting egularly meets with the Group egularly meets with the Group eads the Board, sets the agenda eads the Board, by management of Group policies management of Group by on risk and control insurance arrangements, the Group’s assurance to the Audit providing Committee that such monitoring and assessment of the Group’s systems is internal control being undertaken effectiveness of the Group’s risk of the Group’s effectiveness processes and control Co Ov Monitoring and a the internal audit and external audit process fraud, detectingfor and preventing of bribery and the governance anti-money laundering systems and controls R and reporting judgements R R with our shareholders Monitoring the integrit financial statements Group’s Chief Executive and other senior Chief Executive management to stay informed and promotes a culture of open a culture and promotes and debate between Executive Non R Ensur L
• Risk Management Committee and responsibilities Role • • • Audit Committee and responsibilities Role • • Company Secretary • • • Chairman and responsibilities Role • Corporate governance report continued
48 Board and Committee attendance The number of Board and Committee meetings attended by each Director during the 2017 financial year is as follows: Audit Remuneration Nomination Overall Board Committee Committee Committee attendance
Number of meetings held 10 4 4 2 David Howell 10/10 — 4/4 2/2 100% Ian Sutcliffe 10/10 — — — 100% Rebecca Worthington 10/10 — — — 100% Richard Adam 10/10 4/4 4/4 2/2 100% Amanda Burton 9/10 1 4/4 4/4 2/2 95% Federico Canciani 10/10 — — 2/2 100% Baroness Morgan 10/10 4/4 4/4 2/2 100% James Van Steenkiste 6/7 2 — — — 86%
1. Amanda Burton was unable to attend a Board meeting which was called at short notice due to a prior engagement. 2. James Van Steenkiste resigned as a Director on 5 June 2017 so the attendance covers his period of office.
Board analysis
Composition Length of tenure Gender diversity
Non-Executive Non-Executives Chairman 4 1
>3 years 2–3 years Male Female 5 2 57% 43%
Executives 2
Review of Board effectiveness The 2017 Board and Committee evaluation process started with a written A list of specific actions was agreed to address the comments made questionnaire for all Directors, followed by individual interviews during by Directors, including the continued improvement of senior management which Board members were invited to evaluate and comment on the succession plans. During the 2017 evaluation process, the Non-Executive operation of the Board and its Committees. The Chairman and Company Directors (in the absence of the Chairman) met with Richard Adam, as Secretary met to discuss the results of the process and a report was Senior Independent Non-Executive Director, to review the performance submitted to the Board setting out the principal issues raised and of David Howell during 2017. Mr Adam later debriefed the Chairman. suggesting appropriate action points. All Non-Executive Directors and the Chairman then met to evaluate the performance of the Group Chief Executive, Ian Sutcliffe. Finally, the The principal issue raised in the 2017 performance evaluation was Board and Group Chief Executive joined the meeting to brief the Board on the Executive succession planning which was discussed at the September 2017 performance of the Group Chief Financial Officer, Rebecca Worthington. The Board meeting. Based on the feedback received, the Board concluded performance of the Non-Executive Directors during 2017 was reviewed by that the Board and its Committees continue to operate effectively. David Howell, taking into account the views of the other Directors.
STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 Comprehensive One-on-one Evaluation Reporting and Non-Executive questionnaire interviews discussion with Directors meeting the Board with Senior Following a briefing by The Company Secretary Having prepared a draft Independent The Board discussed the Director the Company Secretary interviewed each Director report of the principal content of the report of the requirements of on the content of their issues and observations at its meeting on the Code, each Director questionnaires and further made, the Chairman and The Non-Executive 13 September. The Directors met with the completed a questionnaire explored issues raised or Company Secretary met Board discussed the on the process, composition, comments made. to prepare the report and Senior Independent effectiveness of actions Director to evaluate the content, performance proposed actions for taken following the 2017 and effectiveness of consideration by performance of the review and agreed actions Chairman, taking into the Board and each of the Board. for improvement for 2018. its Committees. account the views of the Executive Directors.
Countryside Properties PLC // Annual report 2017 49 Strategic report Governance Financial statements
during 2017 the Chairman maintained regular during 2017 the Chairman maintained regular contact the Chief Executive, with the Group and other senior Chief Financial Officer Group management to discuss specific issues. executive Secretary Company actsThe as an advisor to on mattersthe Board concerning governance procedures. Board compliance with and ensures Secretary’sAll Directors had access to the Company advice and during 2017 this was sought from also take independenttime to time. Directors may expense. advice at the Company’s professional Director has that any concerns In the event or a proposed about the running of the Company, within the action, which cannot be resolved be reflected such concerns may forum, Board minutes. Minutes of each Board in the Board Secretary the Company by circulated meeting are such comments the meeting to allow following to be raised. consideration. In addition to formal Board meetings, Board consideration. In addition to formal executive team, followed by a tour of the a tour of by team, followed executive and his two Ian Kelley sites, led by site managers.respective was joined by prior evening, Board the The from senior management representatives Manchester and the new Liverpool, the Midlands businesses, to discuss theWest performance and expansion plans Group’s and the Midlands. in the North West Formal papers are circulated to the Directors circulated papers are Formal meeting, each Board which enable them before decision on the issues under an informed to make
A SENSE OF COMMUNITY.” QUALITY AND DEVELOPING “CREATING PLACES OF REAL“CREATING AND BELGRAVIA, LIVERPOOL AND BELGRAVIA, BOARD SITE VISIT TO GATEACRE GATEACRE TO SITE VISIT BOARD During 2017, the Board visited 11 different visited 11 different During 2017, the Board sites, at leastdevelopment including one in outlined on pages (as each business region 50 and 51). visited the Board On 13 September 2017, two sites in our Partnerships North Region – both in Liverpool. and Belgravia – Gateacre visits startedThe by with a presentation of Partnerships Executive (Chief Ian Kelley and members of his senior North) Countryside // Annual report 2017 Properties PLC for all newly appointed Non-Executiveappointed newly Directorsall for which includes visits to the business divisions management teams in each and their respective business sectors and meetings of Countryside’s Committee.with members of the Executive Non-Executive Director selectedThe to replace Richard Adam will undergo Countryside’s induction Adam will undergo Countryside’s Richard Directors’ inductions,Directors’ training and development Countryside has a structured induction programme programme. Newly appointed Directors have Directors Newly appointed have programme. assistance Secretary’s access to the Company the both in orientation and guidance around Countryside exposure in addition to the Group, meetings. Board gained at regular ongoing updates on the All Directors receive projects and activities and on legal Company’s and regulatory changes. In 2017 this included (and implementation) requirements briefings on the of the new General Data Protection Regulation 2018) and the Criminal May from (effective Finance Act, and changes to the Consumer Home Builders in April 2017.Code for The roles of the Chairman and the Group of the Chairman and the Group roles The the and clearly segregated are Chief Executive between them is set division of responsibilities out in writing and was the Board last by agreed on 16 October Chairman is responsible 2017. The and ensuring its leadership of the Board, for facilitating by debate and the effectiveness contribution of Non-Executive Directors. collaboration set by Meeting agendas are Chief between the Chairman, the Group Secretary. and the Company Executive The Group for is responsible Chief Executive business, and providing Countryside’s running in strategic leadership to the Group, consultation with the Board. The roles of the Chairman roles The Chief Executive and the Group The Board has a formal schedule of matters has a formal Board The its decision, which includes the reserved for financial and full-year of half-year approval capitalstatements, changes to the Company’s structure investments, and significant contracts, acquisitions, mergers and disposals. These the by lastreserved matters reviewed were 2017. Other specific on 20 November Board delegated to the Board are responsibilities Committees, operate within clearly which reference. defined terms of details of the schedule of mattersFull and the Board decision by reserved for delegated to the Board the responsibilities Committees on the Group’s can be found at investors.countryside-properties.com.website Summary of matters reserved for the Board Role and responsibilities of the Board and responsibilities Role to is collectively responsible Board The and sustaining creating for shareholders management the value through shareholder businesses, and the long-term of the Group’s It sets the Group’s success of the Group. strategic plan and budgets, monitors their implementation and, with the assistance of the Audit Committee, that executive ensures management maintains a system of internal regulatory operational, financial and controls that identify the and manage appropriately risks set out on pages 38 and 39. For so long as Oaktree qualifies as a “controlling so long as“controlling OaktreeFor qualifies as a Listing to the Rules according shareholder” to have is required the Company (LR 6.1.4D), in place a written and legally binding agreement that Oaktree complieswhich is intended to ensure set out in provisions with the independence Details Agreement of the Relationship LR 6.1.4D. the set out in into with Oaktree are entered ReportDirectors’ on page 74. The Board continued The Board Agreement Relationship with Oaktree Corporate governance report continued
50 The Board continued Communications with shareholders Directors’ interests The Board places importance on communication with shareholders and gives them the opportunity to Under Countryside’s Articles of Association, meet the Chairman and Directors as appropriate. Shareholders will continue to be given the opportunity the Board may authorise any actual or potential to meet the Chairman and Directors in the coming 12 months. Arrangements can be made for major conflicts of interest for Directors. Each Director shareholders to meet with any newly appointed Directors. The Company’s Investor Relations team provides the Company Secretary with information organises an ongoing programme of dialogue and meetings between the Group Chief Executive regarding any actual or potential interests that and Group Chief Financial Officer and institutional investors, fund managers and analysts. Brokers’ may conflict with those of Countryside, such reports and investors’ feedback are circulated regularly to the Board, who discuss these and any as other directorships, and any other potential other key matters relating to investors. In each case the Board, in conjunction with advisors where interests that each thinks may cause a conflict appropriate, determines the strategy to address significant issues raised. requiring prior Board authorisation on a The Company’s Annual General Meeting on 25 January 2018 will provide a valuable opportunity for semi-annual basis. If the circumstances of any the Board to communicate with private investors. We encourage shareholders to attend the meeting of these disclosed interests change, the relevant and to ask questions of any of the Directors following the conclusion of the formal part of the meeting. Director is required to update the Company Details of proxy voting by shareholders, including votes withheld, will be made available on request Secretary promptly. The register setting out each and will be placed on the Company’s website following the meeting. Director’s current disclosures (where relevant) was last reviewed and approved by the Board at its meeting on 16 October 2017. In each such situation, the Director under consideration did not vote on the matter. The Board will continue to review the register of interests regularly to ensure the authorisations, and any What the Board did in 2016/17 conditions attached to them, are appropriate In the year ended 30 September 2017, significant discussions, transactions and appointments for the relevant matter to remain authorised. approved by the Board over and above the scheduled matters outlined on page 49 included: The Company Secretary maintains a list of all authorisations granted to Directors, setting out the date of authorisation and its expiry and scope and any limitations imposed (as applicable). October 2016 January 2017 Tenure, election and • Housebuilding (Millgate) site visits • Annual General Meeting re‑appointment of Directors • Review of health and safety All Non-Executive Directors, excluding the • Review of operational Chairman, have three-year appointments from efficiency programme 17 December 2015. The Chairman’s three-year • Briefing on proposed changes to appointment started on 14 December 2015. UK corporate governance All Non-Executive Director appointments may • Review of anti-slavery procedures be terminated by either party upon three months’ (or in the case of David Howell, six months’) written notice, or by shareholder vote at the AGM. The Non-Executive Directors do not have any entitlement to compensation if their office is terminated. Full details of the remuneration of the Non-Executive Directors can be found on page 67 of the Remuneration Report. Under the Articles of Association, all Directors are subject to re-election at the AGM at intervals of no more than three years. In line with the UK Corporate Governance Code, all Directors 2016 (except for Richard Adam, given his resignation) will be put forward for re-election at the 2018 AGM. The Board believes that each of the November 2016 February 2017 Directors makes a valuable contribution to Countryside, and supports their re-election • Approval of 2016 year-end results • Housebuilding site visits in each case. • Succession planning
Countryside Properties PLC // Annual report 2017 51 Strategic report Governance Financial statements 2017 oval of 2018 Budgetoval of Principal Risksoval of insurance oval eview of Board and and eview of Board Appr Appr Appr R P renewal programme Committee evaluation
September 2017 • artnerships North sitevisits • • • • www.countryside-properties.com s vernance review vernance eview Countryside // Annual report 2017 Properties PLC eview of fire control materials control eview of fire R and procedures Corporate go R mitigation measures Risk r
• • July 2017 • eview ofcyber risk • eview of investor eview of investor Housebuilding site visit R roadshow feedback
• June 2017 • 9.6% 8.6% 5.4% 23.0% 11.8%
oval of 2017 Interim results oval eview of five-year forecast eview of five-year P R Appr Major shareholders Major shareholders
May 2017 May • artnerships Southsitevisits • • as at 15 November 2017 as 15 November at er LLP R Group strategy oodford Investment Management Ltd. Investment oodford andard Life Aberdeen Aberdeen Life andard
viva Investors Global Servicesviva Investors Ltd. March 2017 • eview ofMarket, Product and 4. A 5. Ruff 1. Oaktree Capital Equity Management Private 2. W 3. St Report of the Audit Committee
52
Dear Shareholders, The Committee also ensured that During the year, the Committee continued recommendations for internal control in its oversight role on behalf of the Board, improvements were being implemented by protecting the interests of shareholders by management on a timely basis. The Committee monitoring the Group’s internal control continued to monitor the integrity of the framework, financial management and the Group’s financial statements, including the integrity of published financial information key judgements and estimates applied by as well as the effectiveness of the internal management, and scrutinised the scope, and external audit processes. performance and effectiveness of the external audit process. Particular areas of focus were Committee Chairman To ensure that the Group received the best the Group’s taxation strategy (ahead of Richard Adam support in managing its risk framework, it its publication on the Group’s website in was decided to undertake an external tender September 2017), profit recognition, carrying Other members process for the Group’s internal audit services. value of inventory and shared equity loans, Amanda Burton The Audit Committee reviewed high-quality Viability Statement testing and presentation Sally Morgan proposals from KPMG and Mazars, and of non-underlying items. considered the alternative of bringing the Meetings held Internal Audit function in house, deciding As well as the activities described above, 4 ultimately to recommend the appointment the Committee is provided with a number of KPMG from 1 October 2017. This decision of complementary reports by management Role and responsibilities of the was subsequently approved by the Board. and the internal and external auditors. Audit Committee The Committee has regularly met both • Monitoring the integrity of the The Committee determined the scope of the internal and external auditors without Group’s financial statements internal audit activity for the 2017 financial management being present and I have discussed and formal announcements year and reviewed the findings of audits various matters with the Group Chief Financial performed during the year. Officer and Company Secretary in relation • Reviewing significant accounting and to issues relevant to the Committee’s work. reporting judgements • Monitoring and reviewing the effectiveness of the Company’s internal audit function Richard Adam Chairman of the Audit Committee • Making recommendations in relation to 21 November 2017 the appointment, re-appointment and removal of the external auditor Composition The financial reporting process and control • Monitoring auditor independence During 2017, the composition of the Audit system (which includes the preparation of the • Developing and implementing policy Committee complied with the Code and consolidated financial statements) is monitored on non-audit services provided by the comprised three Independent Non-Executive and maintained through the use of internal control external auditor Directors: Richard Adam, Amanda Burton and frameworks which address key financial reporting Sally Morgan. The Board considers Richard Adam, risks, including risks arising from changes in the • Reviewing the Group’s risk management business or accounting standards. Effectiveness framework and key internal controls the Chairman, to have recent and relevant financial experience working with financial and accounting is assessed through self-certification and • Reviewing the Group’s procedures for matters. The Audit Committee maintains a independent testing of the controls. detecting and preventing fraud, bribery formal agenda for each year to ensure compliance and the governance of anti-money with the requirements of the Code, and met Whistleblowing laundering systems and controls four times during the year. The Group’s whistleblowing policy is supported The Audit Committee’s terms of reference Details of attendance at the Audit Committee by an external helpline. All cases of whistleblowing are located on Countryside’s website at: meetings during the 2017 financial year are set are investigated by the Company Secretary and investors.countryside-properties.com/ out on page 53. the results of any investigations are reported corporate-governance. to the Audit Committee. The Committee is satisfied that the policy and its administration Areas of focus in 2017 Internal controls remain effective. • Reviewing the key judgements and The Board, assisted by the Audit Committee, estimates relating to the Group’s interim is responsible for regularly reviewing the Risk management and full-year results operation and effectiveness of the Group’s internal controls. The internal control system is The successful management of risk is critical • Considering the presentation of designed to manage rather than eliminate the risk to achieving Countryside’s strategic objectives. non-underlying items of failure to achieve business objectives and can The Board has delegated responsibility for reviewing and maintaining effective risk • Reviewing the forecasts and sensitivity only provide reasonable, and not absolute, assurance against material errors, losses or fraud. The Board management systems and internal controls to analyses underlying the Group’s the Audit Committee. Day-to-day management Viability Statement is also responsible for ensuring that appropriate systems are in place to enable it to identify, of the Group’s risk management framework is • Considering applicable taxation and assess and manage key risks. conducted by the Risk Management Committee. accounting matters Its membership and role are detailed on page 47. • Leading the tender process for the provision of internal audit services, with the selection of KPMG endorsed by the Board on 16 October 2017
Countryside Properties PLC // Annual report 2017 53 Strategic report Governance Financial statements
100% 100% 100% Overall attendance 4 4/4 4/4 4/4 Audit Committee Number of meetings held Richard Adam Richard Amanda Burton Sally Morgan Committee attendance number of Audit CommitteeThe meetings attended each member during the 2017 by follows: year is as financial services Committee in 2016, the Audit and selectedBoard LLP PricewaterhouseCoopers appointment was approved (“PwC”). PwC’s The at the 2017 AGM. by shareholders of the external auditor oversight Committee’s the annual and approving includes reviewing the plan, the Committeeaudit plan. In reviewing assessment discusses and challenges the auditor’s reportingof materiality and financial risk areas rise to material error. most to give likely and confirmed itsPwC reported to the Board with ethical standardsindependence in accordance and that it had maintainedinternal appropriate its independence to ensure safeguards and objectivity. Committee the findings of The considered team’s Audit Quality (“AQR”) Review the FRC’s report into the conduct of PwC audits generally. team selected to review In addition, the AQR financial 2016 statements Group’s the of audit the as part of its annual inspection of audit firms. a copy chairman of the CommitteeThe received AQR team and has discussedof the findings of the no significant this with PwC. were Whilst there audit procedures findings, of PwC’s some areas and requiring improvement identified as were implementedresponses the with satisfied are we 2017 financial PwC in the audit of the Group’s by statements.to the related None of the findings accounting policies. Group’s Oversight of the audit external Oversight external a tender for audit and audit-related Following Group Chief Financial Officer, but has the right Chief Financial Officer, Group to report Committee to the Audit Chairman Directors.independently of the Executive reportsreviewed All significant Internal Audit are Committeethe Executive the Audit and by Committee all reports and made available are the During the year to the external auditor. the internal audit Audit Committee approved audits and from the findings plan, reviewed of actions identified the follow-up monitored in audits.
Countryside // Annual report 2017 Properties PLC took into account its own knowledge of the took into account its knowledge own its strategyGroup, and performance in the undertaken reviews at and comprehensive year consistency to ensure in the Group levels different balance. A similar detailed review and overall undertaken senior management and the by also taken of the externalresults audit were the Audit Committee.into account by Prior to the publication of both the interim the Audit the Group, for results and full-year Committee undertook a detailed assessment of the adoption by of the appropriateness of the going concern basis in the Group of the financial statements.the preparation in respect of goingFor further information Report to the Directors’ concern, please refer on pages 74 to 76. financial Shortly publication of the full-year before 2017, the Audit Committee for results undertook a detailed assessment Statement of the Viability that the Board to the and recommended Directors a reasonable that they have can believe expectation will be able to that the Company continue in operation and meet its liabilities as their period of the three-year due over they fall assessment. the detailed Statement, Viability For to our risk sectionplease on page 37 of refer the Strategic Report. Internal Audit Deloitte, performed by which work The performed Internal Audit services throughout focusedthe year, risk to the greatest of on areas those matters identified including Group, and framework the risk management through significant change projectsany occurring within the business. objective of Internal Audit is to provide The independent assurance Audit Committee to the the financial, operational and compliance over and to assistcontrols the Audit Committee in its assessment of internal of the effectiveness Internal Audit reportscontrols. directly to the business model and strategy. The Audit Committee The Audit business model and strategy. Fair, balanced and understandableFair, Committee the Audit of the Board, At the request whether the 2017 Annual Reportconsidered balanced and understandable and whether was fair, the the necessary for information it provided performance, to assess the Group’s shareholders The Audit CommitteeThe Chairman reported its at the 20 November findings to the Board all material meeting.considered 2017 Board It Turnbull with the in accordance controls no significant this review guidance. Following identified and noted were weaknesses or failings by being addressed are areas improvement environment control management. The internal and reviewed will continue to be monitored and the Audit Committee. Board by the
tructure with terly business review for each business for terly business review ell defined Group policies and processes, and processes, policies ell defined Group eview of the Group’s strategy and the eview of the Group’s ormal authorisation procedures for all for ormal authorisation procedures ormal authorisation procedures for for ormal authorisation procedures significant sales opportunities and bid management, with clear guidelines on success criteria and contracting practices. appropriate delegation of authority across delegation of authorityappropriate across of the organisation; all levels all investments with clear guidelines on appraisal techniques and success criteria; and communicated through the Group Financial Group the communicated through Manual and the intranet,Reporting Procedures the approval governing and a defined process of sales opportunities and capital expenditure; a defined organisational s f f w performance of principal subsidiaries, system of a comprehensive through reporting based to annual on variances budgets, performance indicators key forecasting; and regular a quar financial performance, a covers division. This detailed range of strategic risks, opportunities and KPI metrics which performance of the the overall measure also identifies process This business sector. operational issues and actionsthe key deficiencies; any to address required r
The Audit CommitteeThe has, on behalf of the conducted of the Board, an annual review internal control of the Group’s effectiveness 2017 and the period prior to systems for of this Annual Report.approval • • • • • The Group’s key internal control procedures procedures internal control key Group’s The include the following: • Overview of risk management process Internal control with the last occurring on 16 October review 2017. The Board reviews the Group risk register annually, annually, risk register the Group reviews Board The In managing risk we analyse the nature and extent the nature analyse In managing risk we of risks and impact, their likelihood and consider basis, and a residual after both on an inherent taking allows This account of mitigating controls. should manage each we us to determine how our strategic objectives. to achieve risk in order At the quarterly of the Risk Management meetings Committee, risks discusses the key management along with the mitigating action plans. Following Committee,by the the outputExecutive sign off to the Audit Committee. is presented of this review risk management procedures key Group’s The have been in place and up to 2017 throughout of thisthe date of approval Annual Report. Report of the Audit Committee continued
54
Non-audit services policy During the year the Group obtained the following services from the Group’s auditor as The total of non-audit fees paid to PwC during detailed below: the year is set out in the table opposite. In order to maintain its independence and objectivity, 2017 2016 PwC undertook its standard independence £m £m procedures in relation to each of these assignments. The Audit Committee has received a report at Fees payable to the Group’s auditor and its associates for the audit of parent each meeting describing the extent of such and consolidated financial statements 0.1 0.1 services provided by PwC. Fees payable to the Group’s auditor and its associates for other services: The award of non-audit services to the Company’s – Audit of subsidiary companies 0.1 0.1 external auditor is subject to controls agreed by the Audit Committee to monitor and maintain – Audit of joint ventures 0.1 0.1 the objectivity and independence of the external – Audit-related services 0.1 0.1 auditor. In order to comply with the Ethical Standard for Auditors, the Audit Committee – Other advisory services — 0.1 considered, and re-approved, the Group’s policy – Audit-related assurance and transaction services in relation to the IPO — 1.3 for auditor independence and the provision of non-audit services at its meeting on 0.4 1.8 3 October 2017. The policy provides details of permitted, prohibited and audit-related services in accordance with the Ethical Standard. Services including, inter alia, those relating to taxation, internal audit, the design or implementation of internal controls and HR services are prohibited. Authority to approve permitted non-audit services has been INFORMATION delegated to the Group Chief Financial Officer where the services are considered to be clearly SECURITY REVIEW trivial, defined as those with a fee of less than £50,000. Where the services are not clearly trivial, or where the cumulative fee in the financial “ENSURING THAT THE GROUP’S year exceeds £100,000, pre-approval is required INFORMATION IS SECURE AND from the Audit Committee. Further Audit Committee approval is required when non-audit MANAGED CORRECTLY HAS BEEN fees reach 70 per cent of the average audit fees over the last three years, although this cap will A KEY FOCUS IN 2017.” not formally apply to the Group until the financial year beginning on 1 October 2019. As part of Countryside’s review of risk A presentation of the results was made to management, a thorough information security the Board on 27 July 2017 and a detailed review was conducted between 28 June and roadmap of improvements is being put in 13 July 2017. Overseen by the Group’s IT place with the support of our security Management Committee, the project was partners and the Board. led by the Group IT Director, with the An internal audit by Deloitte, to confirm the support of our security partners, Saepio Group’s assessment of cyber risk readiness, and Pen Test Partners. was carried out in October with the results The review consisted of an internal and reviewed by the Executive Committee and external penetration test followed by an the Audit Committee during November 2017. ISO 27001 audit.
Countryside Properties PLC // Annual report 2017 55 Strategic report Governance Financial statements The Audit Committee reviewed the assumptions applied by the assumptions Audit Committee applied by The reviewed viability management in arriving at the conclusion on the Group’s reasonable. that they were and agreed of these items outside discussed the presentation adjustedHaving the Committee accepted with the externalprofit auditor, coststhe that view as items non-underlying presented management’s to present and that it was appropriate in nature non-recurring were outside adjusted profit. them CommitteeThe expects of items outside that the presentation will be infrequent. adjusted profit Our response to these mattersOur response the Group’s Audit Committee and approved The has reviewed recognition. accounting policy to profit in relation examines the allocation of revenue externalThe auditor regularly and costs part as a routine of the external audit and no significant regard. been identified in this issues have of the review Audit Committee management’s The considered carrying of the level and the appropriateness value of inventory held. of provisions externalThe auditor reported on this matter to the Audit the final audit. and again for review Committee at the half-year Audit CommitteeThe was carrying satisfied that the value of inventory is appropriate. value methodology the fair Audit Committee and the The reviewed equityof the shared assumptions value applied in determining the fair portfolio that the carrying and has agreed value is appropriate. valuation methodologyThe the external has also been audited by auditor. for-sale for-sale ‑ Countryside // Annual report 2017 Properties PLC Presentation of non-underlying items of Presentation certain presented the Group restructuring costs and the During the year, land and overage impact of a change in the discount rate applied to deferred adjusted as them from payments and excluded non-underlying items profit measures. Viability StatementViability testing Statement Viability testing management wasThe performed based by on the that the financial position of the ensure forecast. To three-year latest available was robust, sensitivityGroup downside testing was applying performed by selling prices, sales rates and average including reduced a range of overlays We also housing sales. a reduction affordable in land sales and reduced to the delivery operational inefficiencydownsides including delays included sites and enhanced cost inflation. of key assumption assumptions was Each of the above based on management’s outcome. downside of a reasonable financial asset. The fair value is calculated using a discounted cash flow forecast fair value is calculated using a discounted cashfinancial The flow asset. and defaults, taking redemptions into account future future based on likely rate equivalent to a house price inflation and discounted using an interest second charge mortgage. the carrying and takes into account third Management reviews value regularly party available. evidence where The Group’s shared equity loan portfolio shared as value an available is held at fair Group’s The Carrying equity value of shared loans Carrying value of inventory Inventory is material to the Group’s is a risk that thebalance sheet and there value, particularly its net realisable value will exceed challenging in carrying conditions.market the carrying reviews value of all sites under developmentManagement regularly regard have reviews land. These and other inventory such as undeveloped or land parcel relevant development forecastsfor the to the latest cash flow applicable. land where valuations for and comparable market Significant matters considered Estimation of site profitability As to the financial recognised disclosed in Note 1 statements, is profit as gross for the development taken as a whole. margin sold based on a profit homes are and costs the development for revenue Calculating this margin includes forecasting as as well allocating land and infrastructure costs on a pro-rata basis. land transactionscommercial relation to can be subjectiverecognition in Profit and dependent on contractual terms. via the monthly level at Board accuracy of allocation is monitored The management accounts and quarterly forecasts, judgements being with any discussed with the Audit Committee. Areas of significant judgement considered by of significantthe Audit Committee in 2017 Areas considered judgement financial statements, based matters upon its interaction in respect of the Group’s Audit Committee the following with both managementThe considered and the external during the year. auditor As part of the overall Board evaluation process, the Audit Committee reviewed its effectiveness during 2017. This evaluation considered areas such areas as considered This evaluation its during 2017. As the Audit Committee effectiveness evaluation process, part reviewed Board of the overall systems,control internal the qualityof work of the internal and external reviewing the its auditors and the Group’s composition, its in effectiveness reporting Committee raised and the Audit of risk. and the management were to operate effectively. concluded that it continues No significant issues Annual of Audit Committee evaluation performance Report of the Nomination Committee
56
Dear Shareholders, During 2017, a number of important changes The report below describes the main have been made to the membership and responsibilities of the Nomination Committee responsibilities of the Executive Committee, and how it achieved these in 2017. I would full details of which can be found on page 44 like to draw your attention to what we achieved of the report. The Nomination Committee in 2017 and what we will focus on in 2018. has overseen the changes made and reviewed the long-term succession planning for the The Board is responsible for succession generally, members of the Executive Committee and but the Nomination Committee will advise key managerial promotions during the year. the Board on appropriate succession planning I am pleased to report that the feedback from Committee Chairman in the year ahead. The Nomination Committee the Board effectiveness evaluation process (which David Howell reviewed the composition of the Board in light of James Van Steenkiste’s resignation on you can read about on page 48) provided Other members 5 June 2017. They concluded that the Board confirmation that the Board, and the Board Committees, continues to operate effectively. Amanda Burton retained an appropriate mix of experience Sally Morgan and skills and that no additional appointments Federico Canciani were necessary. From 5 June 2017, the Board David Howell Richard Adam and its Committees have been compliant with Chairman of the Nomination the Code. The Nomination Committee will also Committee Meetings held lead the search for a replacement for Richard 21 November 2017 2 Adam. The process commenced on 2 October 2017. Role and responsibilities of the Nomination Committee Review of Board composition While no new appointments were made in the • Determining the structure, size and financial year to 30 September 2017, there is composition of the Board The Nomination Committee leads the process for all Board appointments and is responsible a rigorous and transparent procedure for • Making recommendations in relation for reviewing candidates and making a final appointments to the Board and its Committees, to the re-election of Directors retiring recommendation to the Board, in compliance involving undertaking an assessment of the skills by rotation with the Code. The Nomination Committee and capabilities required, drafting a description also reviews the structure, size and membership of the role, and carrying out an assessment of • Conducting performance evaluations potential candidates, before making a of Directors of the Board itself, as well as Board Committees from time to time, to ensure an appropriate recommendation to the Board. The Nomination Committee’s terms of mix of experience and skill, and orderly succession reference are located on Countryside’s as required. During 2017, the composition of Annual evaluation of Nomination website at: the Nomination Committee complied with the Committee performance investors.countryside-properties.com/ Code, comprising a majority of independent As part of the overall Board evaluation process, corporate-governance. Non-Executive Directors. the Nomination Committee reviewed its The Nomination Committee recognises that effectiveness during 2017. This evaluation Areas of focus in 2017 diversity, in all its dimensions, across an organisation, considered areas such as adherence to its terms • Reviewing the balance of skills, knowledge including at Board level, is important to support of reference and whether it was operating and diversity of experience of the Board, innovation, strategic development and operational effectively to keep under review the leadership in light of the resignation of James Van efficiency. The Nomination Committee needs of the Company. No significant issues Steenkiste on 5 June 2017 will consider candidates for appointment as were raised and the Nomination Committee concluded that it continues to operate effectively. • Ensuring that plans are in place for Non-Executive Directors from a wider pool, orderly succession for appointments to including those with limited (or no) listed Details of the Nomination Committee’s meetings the Board and senior management, to company experience. It is not the Board’s during the 2017 financial year are set out below. retain an appropriate balance of skills and policy to have specific voluntary targets, but it experience within Countryside and on will continue to recruit Board members based the Board on skills and experience, having regard to the requirements of the Code in respect of diversity, Committee attendance • Leading the process for the replacement including gender. The number of Nomination Committee of Richard Adam meetings attended by each member during The Nomination Committee meets at least the 2017 financial year is as follows: • Oversight of changes to the Executive once a year. During 2017 it met twice, to agree Committee during 2017 Nomination Overall a succession plan strategy for the Directors, to Committee attendance agree changes to the membership, composition and responsibilities of the Executive Committee Number of and to review the findings of the 2017 Board meetings held 2 and Committee evaluation. David Howell 2/2 100% Richard Adam 2/2 100% Amanda Burton 2/2 100% Federico Canciani 2/2 100% Sally Morgan 2/2 100%
Countryside Properties PLC // Annual report 2017 57 Strategic report Governance Financial statements — 60% 20% 20% 100% 100% 100% 100% Overall attendance 2016 pay-out 4 — 4/4 4/4 4/4 4/4 20% 60% 20% Committee 2017 pay-out Remuneration for their support.for Since no changes are policy to the remuneration this proposed year, there will be only a single advisory on vote on Report and the Annual statement this Annual General Meeting at the Remuneration in January 2018. Amanda Burton Chairman of the Remuneration Committee 2017 21 November Adjusted operating margin on capital employed return Group Adjusted operating profit Adjusted operating profit performance Personal Countryside // Annual report 2017 Properties PLC Dear Shareholders, I am pleased to present On behalf of the Board the Report Remuneration of the Directors’ CommitteeRemuneration the (“Committee”). our remuneration for approval sought We policy pleased to and were at the 2017 AGM in cent of votes than 99 per more receive of both the binding remuneration favour policy and the advisory vote Remuneration Report On behalf of the Remuneration vote. to thank shareholders Committee, like I would Committee attendance Committee number of Remuneration meetings attended during the 2017 each member The by follows: year is as financial Number of meetings held David Howell David Sally Morgan Adam Richard Amanda Burton Annual bonus The Committee believes the bonus outcome is fully warranted and reflects performance the the bonus outcome is fully believes strong Committee The details in the Annual of the targets Full of the Group. and performance provided against them are pages 67 and 68). Report (see on Remuneration granted in December 2016, subject to performance were awards Plan (“LTIP”) Incentive Term Long and TNAV. (“TSR”),against ROCE targets, return stretching total shareholder being relative The Group delivered another year of strong growth in both divisions with total of strong completions up another year delivered Group The 28 per cent to 3,389 as on its our Partnerships business continued to deliver new business delivery a 34 per cent growth in adjusted scale in Housebuilding. enabled us to deliver achieved This and we ROCE up 370bps to 30.5 per cent. and to £164.1m operating profit prior year. of continued growth building on a strong 2017 wasAs a year highlighted above, was bonus in 2017 against measured The annual targets, stretching with performance against them detailed below: How did we perform we did in 2016/17? How The work of the Remuneration Committee of the Remuneration The work the Committee undertook year review as a listed financial full a first company, During Countryside’s could continue to attract the Group to ensure suitable and retain of senior manager remuneration The was level. set at a competitive concluded that senior manager remuneration talent. review The plans, a discount to market including share grants under the Group’s Committee also approved plan. value again applied to the SAYE During 2018, the Committee will undertake Director remuneration on Executive a benchmarking exercise benchmarking was since formal for all carried out, of benefits years as a review it will be three reporting. gender pay of the Group’s and a review employees Directors’ remuneration report remuneration Directors’ y increases y increases emuneration argets and awards oval of grantsoval TIP recipients, grant tructures and measures ing of senior management
ting overarching principles and ting overarching ecommending to the Board for the Group for Consideration of s under the 2016 LTIP and 2016 SAYE plan under the 2016 LTIP Determination of L Determination of bonus t Determination of annual salar the 2017 annual bonus for Benchmark remuneration Consideration and appr and targetslevel parameters and the governance framework parameters and the governance policy remuneration of the Group’s Determining the individual r and benefits package of each of the Directors Executive Company’s R policy on the Company’s executive remuneration Set
• • • • • • terms Committee’s Remuneration The located on Countryside’s of reference are at:website investors.countryside-properties.com/ corporate-governance. in 2017 of focus Areas • • Committee Chairman Amanda Burton Other members Howell David Sally Morgan AdamRichard Meetings held 4 of the and responsibilities Role Committee Remuneration • Directors’ remuneration report continued
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How much were the Executive Directors paid in 2017? Ian Sutcliffe Rebecca Worthington £’000 £’000
Salary Benefits Pension Annual bonus Salary Benefits Pension Annual bonus 515 17 113 773 309 18 54 464
Total Total 2017 2017 1,418 845 Total Total 2016 2016 1,415 821
Salary Benefits Pension Annual bonus Salary Benefits Pension Annual bonus 488 17 179 731 300 18 53 450
Fixed pay Performance-related pay Salary Benefits Pension Annual bonus
Remuneration policy for 2018 Summary of remuneration policy
Element Policy summary Base salary Base salaries will be set based on the market value of the role and the experience and performance of the individual.
Pension The Company will provide either contributions to the Group’s defined contribution pension scheme or a pension salary supplement. Where a salary supplement is chosen, a deduction is made for employer’s National Insurance contributions.
Annual bonus A maximum award of 150 per cent of salary. The annual bonus is paid annually and is dependent on achievement of financial and other strategic performance metrics over the financial year. Two-thirds of amounts earned are paid in cash, with one-third deferred as shares for a period of three years.
Long Term Incentive Plan A maximum award of 200 per cent of salary. (“LTIP”) LTIP awards will vest subject to stretching targets which may include relative TSR, ROCE and TNAV. The Committee has discretion to introduce a post-vest holding period and reviews this prior to each year’s award.
The Committee reviewed the salaries of the Executive Directors in September 2017 and awarded salary increases of three per cent with effect from 1 October 2017, in line with the wider employee base. In addition, Executive Directors will be awarded the maximum bonus opportunity of 150 per cent and LTIP of 200 per cent of base salary. The structure of the annual bonus and LTIP will remain unchanged in 2018, save for the replacement of the personal objective component, which will be replaced by Group adjusted operating margin. The annual bonus targets will therefore be based on Group adjusted operating profit, Group adjusted operating margin and Group return on capital employed. In line with the overall discretion of the Remuneration Committee to determine the size of any bonus payment, as described on page 62, the Committee will take into account the overall performance of an Executive Director against the in-year and longer-term strategic goals of the Group when determining bonus awards. LTIP targets will continue to be based on ROCE, TNAV and relative total shareholder return.
Conclusion The Committee recognises the importance of developing a close relationship with shareholders in facilitating the work of the Committee in developing the remuneration policy. We were extremely pleased with the levels of support received for our policy and Annual Report on Remuneration at the Company’s first AGM following its IPO. We will continue to ensure that our remuneration policy is both aligned with shareholders’ interests, and attracts and retains executives of the required calibre to ensure the Company’s continued success. On behalf of the Committee, I welcome your feedback and ask for your support at the forthcoming Annual General Meeting.
Amanda Burton Chairman of the Remuneration Committee 21 November 2017
Countryside Properties PLC // Annual report 2017 59 Strategic report Governance Financial statements Overview of remuneration policy Overview of remuneration prior to listing, fully policy was remuneration reviewed Company’s The to ensure and guidance, in order regulation with current in accordance a listed policy company. for in place wasthe remuneration appropriate is to attract, aim and motivate the best Company’s retain talentThe continued growthsuccess as and to help drive it enters the next stage asof its operating a listed development company. policyaims to align the interests Directors,Our remuneration of the Executive with the long-term interests of shareholders. and employees senior executives It aims to support reward with appropriate a high performance culture that will encourage incentives superior performance without creating for risk takingexcessive or unsustainable performance. Company by considered that are been set at levels have levels remuneration Overall of the business. and nature the size the Committee for to be appropriate in subject provisions are to malus and clawback awards All variable pay Code. the UK Corporate Governance of with the requirements accordance Countryside // Annual report 2017 Properties PLC Remuneration policy report Remuneration y increases for the Group; and the Group; for y increases argets and awards; oval of grants under the 2016 LTIP and of grants2016 LTIP oval under the TIP recipients, grant level and targets;TIP recipients, grant level tructures and measures for the 2017 annual bonus. for tructures and measures ing of senior manager remuneration; determination of annual salar consideration of s benchmark consideration and appr determination of L t determination of bonus 2016 SAYE plan;
• • • from years three for approved policy, remuneration Directors’ full The held on 26 January on pages 60 to 62 for the 2017 AGM 2017, is shown of the been made to the wording No changes have ease of reference. policyreflect other than to the passage of time or to account of the take and enacted rather than proposed. fact that the policy approved is now In 2017, the meetings of the Committee covered the following key areas: areas: key the following the CommitteeIn 2017, the meetings of covered • • Summary for 2017 – of remuneration alignment between performance and pay • Remuneration policy report continued
60 Directors’ remuneration policy The following table summarises the key components of the Executive Director and Non-Executive Director remuneration arrangements, which formed part of the remuneration policy approved by shareholders at the first AGM of the Company following admission in accordance with the regulations set out in the Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013. It is intended that this policy will apply for three years from that date.
Executive Directors Objective Link to strategy Operation Maximum opportunity Performance measures and assessment Base salary Recognises the market value of an Salaries are normally reviewed annually, with any changes effective as of 1 October each year. There is no formal maximum salary. Other than where there is Not applicable. Executive Director’s role, skill, Current salaries, effective from 1 October 2017, are as follows: a change of role or responsibility, any increases will normally responsibilities, performance be only for inflation and/or in line with the wider workforce. Group Chief Executive: £530,000 and experience. Group Chief Financial Officer: £318,000 Salaries are set by reference to a market benchmark based on companies of a comparable size operating in a similar sector. Salary reviews will also take into consideration an individual’s performance, responsibility levels and internal relativities.
Other Provides a market-competitive package. Reviewed periodically to ensure benefits remain market competitive. Benefit values vary year on year depending on premiums and the Not applicable. benefits The main benefits currently provided include: maximum potential value is the cost of the provision of these benefits. –– car or cash allowance; –– life, personal accident, disability and health insurance; –– Directors’ and officers’ insurance; and –– other benefits, including flexible benefits, as provided from time to time, for example where a Director relocates. Executive Directors are eligible for other benefits which are introduced for the wider workforce on broadly similar terms. In addition, the Executive Directors can claim reasonable business expenses and any tax thereon may be reimbursed by the Company.
Annual bonus Incentivises the Executive Directors to Bonus awards may be granted annually. Maximum opportunity: 150 per cent of salary. Performance targets will be set by the Committee annually based on a range of scheme deliver against goals linked to the The performance period is one financial year with pay-outs determined by the Committee Participants may be entitled to dividends or dividend equivalents financial and strategic measures selected to reflect the in-year goals of the business and Company’s strategy. following the year end, based on achievement against a range of performance targets. on the deferred shares representing the value of dividends paid its longer-term strategy and KPIs. At least 50 per cent of the bonus will be based on financial measures in any year. Long-term alignment with shareholder In line with the overall discretion of the Remuneration Committee to determine the size of during the deferral period. interests is ensured through the any bonus payment, as described on page 62, the Committee will take into account the overall Targets are normally set on a sliding scale, with no more than 25 per cent of the deferral element. performance of an Executive Director against the in-year and longer-term strategic goals maximum typically payable at threshold performance and 50 per cent of the maximum of the Group when determining bonus awards. typically payable for on-target performance. Up to two-thirds of the bonus award will be paid out in cash with the remainder deferred into shares for a period of three years (subject to continued employment). Malus and clawback arrangements will apply to annual bonus awards enabling the reduction in vesting or recovery of amounts paid in certain circumstances.
Long Term Incentivises the Executive Directors to Awards of shares that vest three years from the date of grant subject to achievement The maximum LTIP award level is 200 per cent of base salary. LTIP performance will be assessed against a mix of metrics that will include a balance Incentive successfully deliver the Company’s against performance measures, measured over a three-year period. Awards are subject Participants may at the Committee’s discretion receive dividends between financial and shareholder metrics. For the awards to be granted in the 2018 Plan (“LTIP”) objectives over the longer term and to malus and clawback provisions enabling the reduction in vesting or recovery of amounts or dividend equivalents representing the value of dividends paid financial year these are: to create alignment with investors over paid in certain circumstances. during the performance period on LTIP awards. –– relative TSR measured against a broad-based comparator group; this period. The Committee retains the flexibility to incorporate a two-year post-vest holding period as –– TNAV; and part of the LTIP in which Executive Directors will not be permitted to sell vested shares. This –– ROCE. would take the total period from grant to release of LTIP shares to five years. Targets are set on a sliding scale with no more than 25 per cent of each element vesting at threshold performance. The Committee will review and set weightings for measures and appropriate targets before each grant. The Committee may change the balance of the measures, or use different measures for subsequent awards as appropriate.
Pension Aids retention and to provide Pension contributions are made into the Group’s defined contribution scheme. The maximum contribution or equivalent allowance of up to Not applicable. competitive levels of retirement benefit. Alternatively, a participant may receive a cash allowance in lieu of pension (typically in the 25 per cent of base salary for the Group Chief Executive and scenario where they have reached the lifetime allowance for pension tax relief set by HMRC). 17.5 per cent for the Group Chief Financial Officer. The cash allowance is paid net of employer’s National Insurance contributions.
Save As You Encourages all employees to become Executive Directors are able to participate in HMRC-approved savings-based share plans Maximum participation levels will be set based on the applicable Not applicable. Earn (“SAYE”) shareholders in the Company and available to all employees of the Company. limits set by HMRC from time to time. plan thereby align their interests Executive Directors will be eligible to participate in any all-employee share plan operated with shareholders. by the Company on the same terms as other eligible employees.
Shareholding Aligns Executive Directors’ interests Executive Directors are expected to build a holding in the Company’s shares to a minimum Not applicable. Not applicable. guidelines with those of our long-term shareholders value of two times their base salary. and other stakeholders.
Countryside Properties PLC // Annual report 2017 61 Strategic report Governance Financial statements CE. NAV; andNAV; elative TSR measured against a broad-based comparator group; r T RO – – – Performance measures and assessment Not applicable. Not applicable. Not applicable. Not Targets are set on a sliding scale with no more than 25 per cent of each element vesting at threshold performance. The Committee will review and set weightings for measures and appropriate targets before each grant. The Committee may change the balance of the measures, or use different measures for subsequent awards as appropriate. Performance targets will be set by the Committee annually based on a range of financial and strategic measures selected to reflect the in-year goals of the business and its longer-term strategy and KPIs. At least 50 per cent of the bonus will be based on financial measures in any year. Targets are normally set on a sliding scale, with no more than 25 per cent of the maximum typically payable at threshold performance and 50 per cent of the maximum typically payable for on-target performance. performanceLTIP will be assessed against a mix of metrics that will include a balance between financial and shareholder metrics. For the awards to be granted in the 2018 financial year these are: – – – Not applicable. Not applicable. Not Countryside // Annual report 2017 Properties PLC Maximum opportunity Not applicable. Not Maximum participation levels will be set based on the applicable limits set by HMRC from time to time. The maximum contribution or equivalent allowance of up to 25 per cent of base salary for the Group Chief Executive and 17.5 per cent for the Group Chief Financial Officer. The maximum award LTIP level is 200 per cent of base salary. Participants may at the Committee’s discretion receive dividends or dividend equivalents representing the value of dividends paid during the performance period awards. on LTIP Maximum opportunity: 150 per cent of salary. Participants may be entitled to dividends or dividend equivalents on the deferred shares representing the value of dividends paid during the deferral period. Benefit values vary year on year depending on premiums and the maximum potential value is the cost of the provision of these benefits. There is no formal maximum salary. Other than where there is a change of role or responsibility, any increases will normally be only for inflation and/or in line with the wider workforce. The details of the Group’s Executive Director and Non-Executive Director remuneration for the financial year, including the operation of the Group’s Group’s the operation of the including year, the financial Director and Non-Executive for Executive Director remuneration details of the Group’s The Annual in an Annual Report contained each year them, will be set out made under the Group’s in on Remuneration plans and payments incentive the Regulations. Report, by as required The table below sets out the key elements of the policy for Executive their use and detailsDirectors, of their operation: for including the rationale car or cash allowance; life, personal accident, disability and health insurance; Directors’ and officers’ insurance; and other benefits, including flexible benefits, as provided from time to time, for example where a Director relocates. – – – – Executive Directors are expected to build holding a in the Company’s shares to a minimum value of two times their base salary. Operation Bonus awards may begranted annually. The performance period is one financial year with pay-outs determined by the Committee following the year end, based on achievement against a range of performance targets. In line with the overall discretion of the Remuneration Committee to determine the size of any bonus payment, as described on page 62, the Committee will take into account the overall performance of an Executive Director against the in-year and longer-term strategic goals of the Group when determining bonus awards. Up to two-thirds of the bonus award will be paid out in cash with the remainder deferred into shares for a period of three years (subject to continued employment). Malus and clawback arrangements will apply to annual bonus awards enabling the reduction in vesting or recovery of amounts paid in certain circumstances. Awards of shares that vest three years from the date of grant subject to achievement against performance measures, measured over a three-year period. Awards are subject to malus and clawback provisions enabling the reduction in vesting or recovery of amounts paid in certain circumstances. The Committee retains the flexibility to incorporate a two-year post-vest holding period as part of the in which LTIP Executive Directors will not be permitted to sell vested shares. This would take the total period from grant to release shares of LTIP to five years. Pension contributions are made into the Group’s definedcontribution scheme. Alternatively, a participant may receive a cash allowance in lieu of pension (typically in the scenario where they have reached the lifetime allowance for pension tax relief set by HMRC). The cash allowance is paid net of employer’s National Insurance contributions. Executive Directors are able to participate in HMRC-approved savings-based share plans available to all employees of the Company. Executive Directors will be eligible to participate in any all-employee share plan operated by the Company on the same terms as other eligible employees. Salaries are normally reviewed annually, with any changes effective as of 1 October each year. Current salaries, effective from 1 October are follows:as 2017, Group Chief Executive: £530,000 Group Chief Financial Officer:£318,000 Salaries are set by reference to a market benchmark based on companies of comparable a size operating in a similar sector. Salary reviews will also take into consideration an individual’s performance, responsibility levels and internal relativities. The main benefits currently provided include: – – – – Executive Directors are eligible for other benefits which are introducedfor the wider workforce on broadly similar terms. tax any and expenses reasonable business Directors claim Executive can addition, the In thereon may be reimbursed by the Company. Aligns Executive Directors’ interests with those of our long-term shareholders and other stakeholders. Link to strategy Encourages all employees to become become to employees all Encourages shareholders in the Company and interests their align thereby with shareholders. Incentivises the Executive Directors to deliver against goals linked to the Company’s strategy. Long-term alignment with shareholder interestsis ensured through the deferral element. Directors Executive to the Incentivises Company’s the deliver successfully objectives over the longer term and to create alignment with investors over this period. Aids retention and to provide competitive levels of retirement benefit. Recognises the market value of an Executive Director’s role, skill, performanceresponsibilities, and experience. Provides a market-competitive package. Reviewed periodically to ensure benefits remain market competitive. Long Term Term Long Incentive Plan (“LTIP”) Pension As You Save Earn (“SAYE”) plan Shareholding guidelines Objective Base salary Other benefits Annual bonus scheme Remuneration policy report continued
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Notes to the policy table Future metrics will align our long-term goal of value creation for For the avoidance of doubt, in approving this Directors’ remuneration policy shareholders through strong underlying financial growth. It is intended at the 2017 AGM, authority was given to the Company to honour any that awards under the December 2017 grant will be made on the same commitments entered into previously with Directors. basis as the two existing awards using TNAV, ROCE and relative TSR as the performance measures. Malus and clawback The circumstances in which malus and clawback may apply include a Discretion material misstatement of the Company’s accounts, error in assessment The Remuneration Committee retains discretion over certain elements of performance or calculation of the number of awards, individual gross of the policy as set out in the report including the operation of the misconduct or conduct resulting in reputational damage to the Group. variable incentive schemes. The Committee may adjust elements of the plans including, but not limited to: Performance measures and targets • participation; The short and long-term incentive plans have a number of different financial performance measures aligned to the performance of the Company. Targets • the timing of the grant of award and/or payment; will be set with reference to prior year performance, budget and brokers’ • the size of an award (up to plan limits) and/or payment; forecasts (and other external market expectations). Performance targets will be set so as to be achievable but representing stretching performance • in exceptional circumstances, to grant and/or settle an LTIP award for the business. in cash; Annual bonus performance metrics are determined at the start of each • discretion relating to the measurement of performance in the event financial year based on the key business priorities for the year ahead. of a change of control; The majority will be linked to a profit metric as this is the primary • determination of a good leaver (in addition to any specified categories) indicator of our sustainable growth. The target ranges for the measures for incentive plan purposes; used in the annual bonus scheme are considered to be commercially sensitive at the start of the financial year and prospective disclosure is not • adjustments required in certain circumstances (e.g. rights issues, in the interest of shareholders. Other than in exceptional circumstances corporate restructuring and special dividends); and where elements remain commercially sensitive, actual targets, performance achieved and awards made will be published at the end of the performance • the ability to recognise exceptional events within existing periods so shareholders can fully assess the basis for any pay-outs. performance conditions. LTIP metrics are determined at the time of grant with performance Should any such discretion be exercised, an explanation would be provided measures selected to support the Company’s long-term strategy. in the following Annual Report on Remuneration and may be subject to shareholder consultation as appropriate.
Non-Executive Director remuneration policy The Board as a whole is responsible for setting the remuneration of the Non-Executive Directors, other than the Chairman, whose remuneration is determined by the Committee and recommended to the Board. The table below sets out the key elements of the policy for Non-Executive Directors: Objective Link to strategy Operation Maximum potential value
Fees Core element of remuneration, Fee levels are sufficient to attract Fees are reviewed each year, with any increases normally effective set at a level sufficient to attract individuals with appropriate from 1 October. and retain individuals with knowledge and experience. Any increases in fees will be determined based on time appropriate knowledge and Non-Executive Directors are paid a commitment and will take into consideration the level of experience in organisations of base fee and additional fees for responsibility and fees paid in other companies of comparable size broadly similar size and chairmanship of Committees and and complexity, e.g. median fee levels of comparable companies complexity. the role of Senior Independent within the FTSE 250 (excluding investment trusts). Director. In exceptional Non-Executive Directors do not receive any variable remuneration circumstances, fees may also be paid element or receive any other benefits, other than being covered for for additional time spent on the disability benefits under the Company’s insurance whilst travelling Company’s business outside of on Company business. normal duties. The Company will pay reasonable expenses incurred by the Chairman and Non-Executive Directors. The Company may also provide limited hospitality and selected benefits and settle any tax thereon provided that this is in connection with the performance of their role.
Countryside Properties PLC // Annual report 2017 63 Strategic report Governance Financial statements Countryside // Annual report 2017 Properties PLC The salary level will be set takinginto account a number of factors, including market practice, the individual’sexperience and responsibilities and other pay structures within Countryside and will be consistent withpolicy the salary for existing Executive Directors. Starting salaries may therefore be set below the marketlevel to performance, and, subject increased by more than inflation as the employee gains experience over time. The Executive Director will be eligible to receive benefits in line with Countryside’s benefits policythe as remuneration set out in policy table. An Executive Director will be able to participate in Countryside’s definedcontribution pension scheme,cash or receive allowance in lieu of pension benefits in line with policyfor existing Executive Directors. An Executive Director will be eligible to participate in the annual bonus scheme as set out in the remunerationpolicy table. The maximum opportunity will be no more than 150 per cent of salary, of which up to one-third may be deferred in shares, as per the policy for existing Executive Directors. Depending on the timing of the appointment, the Committee may deem it appropriate to set different annual bonus performance conditions for Executive Directors for the first year of appointment. An Executive Director will be eligible to participate in Countryside’s Long Incentive Term Plan as set out in the remuneration policy table. The maximum opportunity offered may be up to 200 per cent of salary, as per the policyfor existing Executive Directors. An award LTIP can be made shortly following an appointment (assuming the Company is not in a closed period). it necessary to grant awards to replace awards from a previous employer, the Committee will seek to structure any replacement awards such that overall they are no more favourable than the awards due to be forfeited. In determining the quantum and structure of any buy-out, the Committee will take into account the fair value and,as far as practicable, the timing and performance requirements of remuneration foregone. Where possible, existing arrangements will be used, although the Committee may also make use of the flexibilityprovided by the Listing Rules to make awards without prior shareholder approval in unusual circumstances. Should relocation of a newly recruited Executive Director be required, reasonable costs associated withrelocation this will be met by the Company. Such relocation support could include but not be limited to payment of legal fees, removal costs, temporary accommodation/hotel costs, a contribution to Stamp Duty, replacementnon-transferable of household items and related taxes incurred. In addition, and in appropriate circumstances,Committee the may grant additional support in relation to the payment of school fees. Recruitmentpolicy xecutive Directors. E ‑ Remuneration element Remuneration Base salary and benefits Pension bonus Annual incentives Long-term Sharebuy-outs/replacement awards The Committee’s policy is to not provide buy-outs as a matter of course. However, should the Committee believe policies Relocation The Company’s policy the appointment of new Non-Executive Directors policy when setting is to apply the for which applies to current fees Company’s The Non The Committee’s approach to recruitment remuneration is to pay no more than is necessary no more to attract and is to pay calibre remuneration of the appropriate candidates to recruitment approach Committee’s The the the same principles as for will be assessed following new recruit any package for remuneration The the role. experience needed for Executive Directors, policy as set out in the remuneration table. Historical entitlements to be honoured will continue Director policy the Executive will apply. to the Board, is promoted an existing employee Where time. disclosed in the Annual Report out on their original terms, at the relevant and will be fully on Remuneration to pay and allowed remuneration: respect policies with to recruitment table summarises our key below The Approach to recruitmentApproach remuneration Remuneration policy report continued
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Service agreements and compensation for loss of office When setting notice periods, the Committee has regard to market practice and corporate governance best practice. Our policy is that notice periods for Executive Directors should be no greater than 12 months. Both the Group Chief Executive and the Group Chief Financial Officer have contracts with notice periods of 12 months from either side. The notice period for Non-Executive Directors is three months, save in the case of the Chairman whose notice period is six months. The Non-Executive Directors do not have service contracts but are appointed under letters of appointment which provide for a review after an initial three-year term with the possibility of annual renewal. All service contracts and letters of appointment are available for viewing at the Company’s registered office and at the AGM. When approving any termination payments for a departing Director the Committee will always seek to minimise cost to the Company whilst complying with the contractual terms and seeking to reflect the circumstances in place at the time. The Committee reserves the right to make additional payments where such payments are made in good faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by way of settlement or compromise of any claim arising in connection with the termination of an Executive Director’s office or employment and may provide assistance with outplacement costs. The table below sets out, for each element of total remuneration, the Company’s policy on payment for loss of office in respect of Executive Directors and any discretion available to the Committee. Broadly, treatment will depend on the circumstances of departure and in particular whether a leaver is a “good leaver”. For a “good leaver” the following will normally apply:
Remuneration element Treatment on cessation
Salary, benefits and pension Received for the notice period or payment in lieu of notice. Statutory redundancy payments as appropriate. Annual bonus No entitlement to a bonus; however, a pro-rated bonus may be paid following the end of the financial year in which they leave. Deferred bonus Vesting of deferred bonus shares on cessation. LTIP The rules of the LTIP set out the treatment of good leavers. In summary, awards will normally vest on the normal vesting date and be subject to pro-rating, although the Committee has discretion to allow awards to vest on cessation and to waive pro-rating where it feels it is appropriate to do so.
The Committee may pay any statutory entitlements or settle compromise claims in connection with a termination of employment, where considered in the best interests of the Company.
Change of control On a change of control of the Group, the following provisions will apply to Executive Directors:
Remuneration element Treatment on change of control
Salary, benefits and pension Received for the notice period or payment in lieu of notice if notice is given. Statutory redundancy payments as appropriate. Annual bonus No entitlement to a bonus; however, a pro-rated bonus may be paid following the end of the financial year in which they leave. Deferred bonus Vesting of deferred bonus shares. LTIP The rules of the LTIP set out the treatment on a change of control. However, in summary, awards will normally vest at the date of change of control and normally be subject to pro-rating, although the Committee has discretion to waive pro-rating where it feels it is appropriate to do so.
Countryside Properties PLC // Annual report 2017 65 Strategic report Governance Financial statements Notice appointment 12 months 12 months 12 months/ 12 months/ Unexpired term of Unexpired (Executive/Company) Restrictive covenants of appointment Non-solicit (12 months) Non-solicit (12 months) Date of current letterDate of current Non-compete (6 months) Non-compete (6 months) Non-poaching (12 months) Non-poaching (12 months) to the Board Pension and only as Date of appointment Policy in respect of external Board appointments Board of external in respect Policy Directors for Executive be beneficial that external directorships may non-executive It is recognised Director concerned. At the and the Executive both the Company for permitted Directors are fees Executive to retain of the Board, discretion directorships. such non-executive in respect of any received Statement views of consideration of shareholder CommitteeThe is committed to maintaining a dialogue with our shareholders will be considered received feedback their feedback. Any welcome and we Dialogue policy. of remuneration as part annual review of the Committee’s an was IPO in the lead-up to the Group’s shareholders with prospective intrinsic part of itspolicy. success and underpinned our remuneration The designed with simplicity and and bonus plans were incentive share comment no adverse received have in mind, and we preference shareholder continued our dialogue have plans. We about our current shareholders from comments had no adverse and have year during the with shareholders about our policy payments. or remuneration shareholders from and only as a 25% of salary 14 December 201517 December 2015 14 December 201517 December 2015 17 December 201517 December 2015 17 December 201517 December 2015 1 month 1 year, 17 December 2015 1 month 1 year, 17 December 2015 1 month 1 year, 1 month 1 year, 1 month 1 year, cash allowance 17.5% of salary a cash allowance Payment and benefits and benefits in lieu of notice Countryside // Annual report 2017 Properties PLC Date 29 January 2016 salary months’ 12 of current contract Rebecca WorthingtonRebecca 29 January 2016 salary 12 months’ David Howell David Non-Executive Directors Non-Executive Richard Adam Richard Amanda Burton Sally Morgan Baroness Canciani Federico Executive Directors Executive Ian Sutcliffe The policy described above applies to the Company’s Executive Directors. Executive applies to the Company’s policyThe described above to employees designed with due regard principles of the policyThe are is restricted particularly remuneration, the LTIP, across Variable the Group. directly influence who may in the Company to the most senior employees the Committee is committedpromoting to performance. However, Company of an including the provision ownership, share of widespread a culture plan. share all-employee Differences in remuneration policy between remuneration policy between in Differences and other Directors employees Executive Whilst on the Committee does not consult directly with employees updates the Committee remuneration, does receive Directors’ Executive is This the Company. across employees for remuneration regarding the Directors. for the remuneration when determining considered Statement of consideration of employment Statement of consideration of employment in the Group conditions elsewhere The Non-Executive Directors are entitled to claim out-of pocket expenses incurred in the performance of their duties and payment in lieu of notice where in lieu of notice where in the performance of their duties and payment expenses incurred pocket entitled to claim out-of Non-Executive Directors are The Non-Executive Directors notice period for bonus or pension schemes. The share, not entitled to participatenotice is served. are in the Company’s They in the case of the Chairman, whose notice period is six months. months, save is three Executive Directors also receive life assurance, insurance and car allowances. private health life Directors also receive Executive Directors’ serviceDirectors’ contracts and letters of appointment Remuneration policy report continued
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Application of remuneration policy
Ian Sutcliffe e e a ort in ton 2 2 00 2 00
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