2015–16 ANNUAL REPORT CONTACT DETAILS ESSENTIAL SERVICES COMMISSION Level 37 2 Lonsdale Street Melbourne Victoria 3000 ABN: 71 165 498 668 Telephone 61 3 9032 1300 or 1300 664 969 Email
[email protected] Website esc.vic.gov.au BUSINESS HOURS 8.30am to 5pm Monday to Friday CHAIRPERSON Dr Ron Ben-David COMMISSIONERS Richard Clarke Julie Abramson SENIOR STAFF Chief Executive Officer David Heeps (left 19 February 2016) John Hamill (started 16 February 2016) (Acting) Director, Transport Dominic L’Huillier Director, Water Marcus Crudden Director, Energy Targets Jeff Cefai Director, Energy David Young Director, Local Government Andrew Chow Director Corporate & Legal Counsel John Henry ISSN: 1447-6029 © 2016 Essential Services Commission This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968 and the permission of the Essential Services Commission. 1 OUR VALUES INTEGRITY • Being transparent and consistent in making decisions • Explaining clearly the rationale behind decisions • Acting openly and honestly COLLABORATION • Sharing information and knowledge across the organisation • Adopting an open and constructive approach to addressing and resolving issues with stakeholders • Providing or taking opportunities across the organisation to jointly deliver influential outcomes IMPARTIALITY • Basing advice and decisions on merit, without bias, caprice, favouritism or self-interest • Acting fairly by objectively considering all relevant facts and fair criteria EXCELLENCE