Chief Police Officer for the ACT Audrey Fagan APM

GPO Box 401 ACT 2601 Telephone +61 2 6256 7610 Facsimile +61 2 6256 7510 www.afp.gov.au

ABN 17 864 931 143

22 September 2006

Mr Simon Corbell MLA Minister for Police and Emergency Services ACT Legislative Assembly London Circuit CANBERRA ACT 2600

Dear Minister

I have pleasure in submitting the Annual Report regarding policing services in the Australian Capital Territory provided by the Australian Federal Police for the financial year 1 July 2005 to 30 June 2006.

This report has been prepared in accordance with paragraph 6.3 and 7.1 of the Policing Arrangement between the Commonwealth and Australian Capital Territory Governments.

I hereby certify that the attached Annual Report is an honest and accurate account and that all material information on the operations of ACT Policing during the period 1 July 2005 to 30 June 2006 has been included and that it complies with the Chief Minister’s Annual Report Directions.

I also hereby certify that fraud prevention has been managed in accordance with AFP standards.

In line with section 13 of the Annual Reports (Government Agencies) Act 2004, I understand that you will cause a copy of the Report to be laid before the Legislative Assembly within three months of the end of the financial year.

Yours sincerely

Audrey Fagan

Providing a professional police service to the Australian Capital Territory Commonwealth of 2006

ISSN 1038–1570

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Artwork: Design Direction

Printing: Goanna Print PART C Contents

PART A: Chief Executive Review 1 The Organisation 2 Overview 5 Highlights 7 Outlook for the coming year 8 ACT Policing at a glance 9

PART B: Agency performance 11 Key strategic achievements 12 Crime and Safety Management 12 Community perceptions fear of crime at the whole of ACT level 20 Patrol responses: North and South districts 22 Territory Investigations Group 34 Specialist Response and Security 38 Traffic Law Enforcement and Safety 44 Crime Prevention 50 Prosecution and Judicial Support 56 Operations Monitoring and Intelligence Support Services 63 Police Communication 67 Policy, Performance and Planning 71 Media and Marketing 74 People Strategies 76 Finance and Logistics 79 Human Rights Act 81 Access to Government Strategy 81 Community Engagement 82 Multicultural Framework 85 Aboriginal and Torres Strait Islander reporting 86 ACT Women’s Plan 87

PART C: Management of the organisation 91 Managing our people 92 Human Resource Performance and Analysis 92 Staffing profile 93 Culture and values 93 Workplace diversity 97 Workplace health and safety 97 Learning and Development 99 Workplace Relations 99 Awards 100 Governance 101 Internal Accountability Structures and Processes 101 Strategic and Organisational Planning 103 Fraud Prevention 103 Risk Management and Security Audit 103 External Scrutiny 104 Reports Required by Legislation 104 Freedom of Information 104 Public Interest Disclosure 104 Territory Records 104 Contact numbers for police assistance 104 Sustainability and Environment 105 Commissioner for the Environment 105 Ecologically Sustainable Development 105 Strategic Bushfire Management Plan 105

PART D: Analysis of financial performance 107 Management Discussion and Analysis 108 Financial Report – Independent Audit Report 109 Statement of Performance 111 Strategic Asset Management 125 Capital Works 125 Government Contracting 126

Appendices 127 Financial reports 127 Financial statements 127 External sources of labour and services 127 Legislative/regulatory data reports 127 Legislation 127 Advisory and consultative boards and committees 127 Service purchasing arrangements/ community grants/assistance/sponsorship 127 Legislative Assembly Committee inquiries and reports 127 Government inquiries and reports 127 Reports by Auditor-General 127 Purchase Agreement 2005–2006 128 Schedule 1 Purchase Agreement for the year ended 30 June 2006 Performance Reporting 130 Other sources of information 137 Glossary 138 Alphabetical Index 139 Compliance Index 140 PART A Chief Executive Review

responding to community needs PART A Chief Executive Review

It is with great pleasure that I introduce During 2005–2006 this was achieved the ACT Policing Annual Report for the through delivery of four key output year 2005–2006. areas:

• Crime and Safety Management – providing a safer and more secure The Organisation ACT so that members of the community can go about their daily Mission lives without undue fear of crime; • Traffic Law Enforcement and Road ACT Policing is a business unit of the Safety – enforcing traffic laws and Australian Federal Police and was promoting safer behaviour on ACT created to deliver policing services to roads with the objective of reducing the ACT under the auspices of a five Chief Police Officer Audrey Fagan APM. the number of crash fatalities year Policing Arrangement between the and injuries to members of the Commonwealth and ACT Governments. community; Delivery of the ACT Commonwealth • Prosecution and Judicial Support Joint Study into Policing in the ACT – maximising the number of coincided with the expiration of the successful prosecutions in Court by previous Policing Arrangement in 2005. providing support to the Office of The arrangement was extended by an the Director of Public Prosecutions exchange of ministerial letters to allow and the courts; and the ACT Government sufficient time to consider the outcome of the joint • Crime Prevention – preventing study. A new Policing Arrangement was crime by targeting the causes of signed in June 2006. crime, educating members of the community about property crime ACT Policing is directly accountable and personal safety, and by pursuing to the ACT Minister for Police and inter-agency partnerships that assist Emergency Services for achievement in achieving this objective. of the policing outcome and the delivery of outputs as defined in ACT Policing’s performance against an annual Purchase Agreement for these outputs is assessed against police services. An interim Purchase seven key issues of community interest Agreement was negotiated during which address the level of crime, fear 2005–2006 to take effect whilst the of crime, police responsiveness, public outcomes of the joint study were confidence, road safety, support for the being considered. Service delivery judicial process and crime prevention, under the 2005–2006 Interim Purchase with 37 associated key performance Agreement was articulated in terms measures. of one major outcome and a series of outputs and performance measures.

The major outcome of the Purchase Agreement for police services requires that ACT Policing work in partnership with the community to create a safer and more secure Australian Capital Territory through the provision of quality police services.

 Chief Executive Review PART A

Director Corporate Services Paul Williams. Deputy Chief Police Officer Response Deputy Chief Police Officer Investigations Leanne Close. and Support Shane Connelly.

Structure The Director Corporate Services is Legislative Framework responsible for corporate strategy During 2005–2006 the ACT Policing and enabling services including The AFP is a Commonwealth Statutory Executive comprised the Chief Police policy, performance and planning, Authority established under the Officer, a Deputy Chief Police Officer human resources, media and finance. Australian Federal Police Act 1979 that Investigations and Support, a Deputy These services play an integral role was proclaimed on 19 October 1979. Chief Police Officer Response and a in supporting the delivery of frontline The powers and duties of AFP sworn Director Corporate Services. policing to the ACT community. members are outlined in Section 9 Under the Policing Arrangement ACT Policing continues to deliver police of the Act. AFP members’ powers between the Commonwealth and ACT services that are based on a North- are derived from both ACT and Governments, the Chief Police Officer South District model. Police stations Commonwealth legislation. Police for the ACT reports to both the ACT in North District are located in Civic, powers extend to: Minister for Police and Emergency Belconnen and at the Joint Emergency • the protection of life and property; Services and to the AFP Commissioner. Services Centre in Gungahlin. The City • the preservation of peace and good Beat Team operates from a shopfront order; The Deputy Chief Police Officer in Garema Place, Civic and the City – Response is responsible for the Police Station. Police stations in the • the detection and prosecution of management of community policing South District are located at Woden offences against the common law services which include General Duties, and Tuggeranong. These stations and statutes; and Traffic Operations, Specialist Response are supported from ACT Policing • matters that may be incidental to the and Security and the Property, Drugs Headquarters which is located at the performance of law enforcement and Firearms Registry. Winchester Police Centre in Belconnen. generally. Specialist services such as Forensic The Deputy Chief Police Officer Services and Specialist Response and – Investigations and Support is Security are located at the Weston responsible for the management of Police Services Complex and the Water specialised policing services which Police Team is located on the shores of include the Territory Investigations Lake Burley Griffin in Yarralumla. Group, Communications, Operations Monitoring and Intelligence Support, Prosecution and Judicial Support and Crime Prevention.

 PART A Chief Executive Review

Organisational Change

ACT Policing initiated a number of structural changes in 2005–2006. The functions of exhibit management, seized illicit drug management and firearms registration were combined into a new Property, Drugs and Firearms Registry portfolio. The new portfolio, which reports directly to the Deputy Chief Police Officer – Response now exercises functional management of property matters across ACT Policing. The restructure has achieved From left to right: Paul Williams, Director Corporate Services, Chief Police Officer, Audrey a concentration of like functions under Fagan, Commander Shane Connelly, Commander Leanne Close. a single management arrangement. The restructure has also coincided with a complete reconciliation of It was agreed that ACT Policing would property holdings, the introduction of Strategic Planning realign its focus across four broad an electronic bar coding facility to assist The ACT Policing Executive Committee objectives: in exhibit registration and capital works met regularly during the reporting to improve security and to increase period to set the strategic direction for • definition of core, community based vehicle storage areas. ACT Policing. The entire ACT Policing policing strategies through a three- executive leadership group held a year strategic policing plan; ACT Policing established an interim planning retreat at the Barton Police • more effective cross-portfolio Child Sex Offender Registration Team College in Canberra on 24 May 2006. management; of three sworn police members to The retreat provided an opportunity • detailed workforce planning to support the introduction of child sex for Coordinators and Superintendents strengthen front line policing efforts offender legislation in January 2006. to meet with the senior executive in the community; and The Child Sex Offender Registration and to focus on key strategic issues • more effective public information Team manages reporting arrangements and priorities affecting ACT Policing. strategies to assist in a closer for registrable sex offenders residing The retreat principally focused on the alignment of fear of crime with the in the ACT. Staffing for the Child Sex development of a sustainable Strategic likelihood of crime. Offender Registration Team was drawn Plan to address long term issues facing from within the Operational Monitoring ACT Policing. The key recommendations and outcomes and Intelligence Support portfolio. of the retreat will be developed and The retreat assessed opportunities for implemented throughout 2006–2007. The Research and Policy portfolio ACT Policing to enhance community was restructured to create additional perceptions of police and to strengthen analytical and policy development and performance against empirical benchmarking. The retreat considered planning services to ACT Policing. The opportunities to increase the level and new Policy, Performance and Planning frequency of positive contact between portfolio received additional staff as a police and the community across consequence of a reallocation of staff a wider range of community based from senior executive support areas in activities and operations. ACT Policing Headquarters.

 Chief Executive Review PART A

Overview It is anticipated that funding for The number of juveniles who undertook additional patrol strengths provided in diversionary conferencing (71) was double Of the 37 measures in the 2005–2006 the 2006–2007 budget (17 additional the target (35) at the conclusion of the Interim Purchase Agreement for the police in 2006–2007 and 43 additional reporting period. Only 12.7 per cent of Provision of Policing Services to the police in 2007–2008) will progressively participants re-offended during ACT community, ACT Policing achieved assist ACT Policing to improve Second 2005–2006; this very pleasing or exceeded the target in 25 measures. Tier and Priority Four response times. result was well within the Purchase Whilst ACT Policing did not achieve Agreement limit of 20 per cent. Several other initiatives will also assist targets for 12 measures in 2005–2006, ACT Policing to improve response time The target of 40 for referrals to drug this is an overall improvement on the results. The AFP is currently trialling diversion programs was also exceeded 2004–2005 result where 13 measures an in-car computing concept within (43) in 2005–2006. This target was not were not achieved. The total number of ACT Policing which will enable patrols met in 2004–2005. incidents reported to police in to remain on the road, visible and 2005–2006 was 81 404, up five ACT Policing has invested considerable responsive to community needs whilst per cent from 77 548 in 2004–2005. effort to develop a workforce plan they access AFP electronic information to support the delivery of front line In last years Annual Report, ACT systems. A new Suburban Policing policing services to the ACT now and Policing advised that it would focus its Strategy which is designed to increase into the future. As part of the future main effort on the strategic capability regular contact between police and the development process, ACT Policing priority of Response in 2005–2006. First community is also likely to enhance the has worked closely with Government Tier response times for priority one, capacity of police through the provision to deliver new policy initiatives to two and three incidents remained well of improved intelligence from the strengthen our capacity to deliver high above target. For example the average community. response time to Priority One incidents visibility community policing response decreased from 9 minutes 12 seconds For the first time since this measure services. These initiatives will realise in 2004–2005 to 7 minutes 30 seconds was introduced in 2002 ACT Policing increased levels of sworn police in during this reporting period. However, has achieved the measure for persons the short and medium terms. ACT targets for all Second Tier response who self-report to sometimes driving Policing has also attended to skill times and Priority Four response times while suspecting they are over the 0.05 enhancements in the current workforce were not met during 2005–2006. blood alcohol limit. This result is very and is delivering training in mental Priority One and Priority Four incidents encouraging, however it still reflects health, first aid and customer service were not met by small margins (less the reality that elements within the to all police. Customer service training than 3 per cent). ACT Policing has fallen community are still prepared to drive short of Key Performance Indicators when they suspect they have exceeded (KPI) for Second Tier response times the blood alcohol limit. since 2002–2003.

 PART A Chief Executive Review

commenced with the staff of Police ACT Policing progressed a feasibility site without loss of emergency Communications who often represent study to assess replacement options telephone or radio services. the first point of contact between police for the existing Belconnen Police 2005–2006 saw the introduction of and the community. Station. Business Activity Analysis (BAA) ACT Policing also contributed to the Significant upgrades were delivered to ACT Policing. BAA’s involve the delivery of a whole of government within the ACT Policing Case critical examination of the work initiative to increase close circuit Management module of the Police performance of functional areas. BAA television coverage across Canberra Realtime Online Management is an integral element of the planning during the reporting period. Planning Information System (PROMIS) in and performance cycle and fosters is currently underway to relocate November 2005. These changes have continued improvement in policies, the existing close circuit television a direct impact on the way incidents procedures and systems across ACT monitors from City Police Station to the are recorded, how investigations are Policing. Winchester Police Centre. written up, and how team leaders Each BAA is conducted personally by check and finalise cases. From November to February, ACT the Chief Police Officer. Policing also benefited from the short- The new Case Management Module In April 2006, the Australian Bureau term deployment of AFP National improves data integrity through the use of Statistics released the Crime and members as part of their AFP induction of business rules that are configured Safety Survey 2005, Australia, which training. This initiative consisted of to meet changing requirements and reports on selected types of household experienced police who were laterally prevent a case from being finalised until and personal crime every three years. recruited into the AFP from other all aspects are satisfied. Improvements The survey provides an indication of jurisdictions for offshore duties within to PROMIS have made it easier the extent of unreported crime in the the International Deployment Group. for police to enter, consolidate and community and perceptions regarding retrieve case based information and In November 2005 the Chief Minister, feelings of safety. will enhance ACT Policing’s capacity to the Minister for Police and Emergency support the court process. Services, the Commissioner of the AFP, and the Chief Police Officer for the ACT Policing also demonstrated ACT officially opened the new Woden its capacity to activate Business Police Station. The new Woden Station Continuity Plans when the Winchester is a state of the art community policing Police Centre in Belconnen received facility and is a welcome replacement a direct lightning strike in November for its 36 year old predecessor. 2005. The strike disabled the Police Communications Centre which was subsequently relocated to an alternate

 Chief Executive Review PART A

While caution needs to be exercised when looking at individual results for Figure A.1: Offence and Clearance Levels ~ 1996–1997 to 2005–2006 particular offences in the survey due to the sample sizes, results indicate that 60 000 54 873 household crime and personal crime 49 538 49 011 50 000 44 503 45 408 victimisation rates in the ACT were 43 169 42 011 41 130 down overall in 2005–2006. The most 39 828 39 322 significant of these include a decrease 40 000 in assault from 5.8 per cent in 2002 to 5.5 per cent in 2005, break-ins from 30 000

4.4 per cent in 2002 to 4.0 per cent in Number 2005 and attempted break-ins from 20 000 3.8 per cent in 2002 to 3.1 per cent in 2005. 10 000

Of note, 85 per cent of those people 0 surveyed in the ACT indicated that they felt safe or very safe when at home alone during the day compared with 1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 82 per cent on average nationally. The Year ACT was ranked on par with Tasmania as having the highest perception of Offences Clearances safety at home during the day and also ranked second, only slightly behind Source: PROMIS as at 3 July 2006. Tasmania, regarding the perception of safety at home after dark. vehicles or pedestrians, that occurred in 2005-2006 was the first full year in Highlights the ACT during 2005–2006 underscores which Operations Support Sergeants the continued need to focus on driver (OSS) were based in each police 2005–2006 saw a reduction in overall behaviour. ACT Policing has invested station. The OSS role is to manage crime levels for the third year in a row significant effort towards increasing the administrative tasks to allow team as illustrated in Figure A.1. frequency of random breath tests as leaders to deliver community These encouraging results further well as delivering high-visibility traffic operations response leadership. The support our comments in 2004–2005 OSS functions include, enforcement across the community. that Canberra continues to be one Our firm view is that safety on the • management of resources; of the safest cities in which to live. roads is not the exclusive province of • development of supporting business However, previous observations that police; the community as a whole must plans, operational initiatives, policy there is no room for complacency accept responsibility for preventing and strategy to achieve business in policing also remain valid. We are death and injury on our roads by outputs; concerned about the occurrence of concentrating whilst driving and by • quality assurance of Briefs of serious offences against the person and moderating behaviour. ACT Policing has Evidence, PROMIS recording and property crime, particularly stolen motor established higher targets for random property management; vehicles, as well as clear up rates. breath tests in the coming year and will be investing even greater effort to • development and support of training There was a reduction in overall traffic increase visibility of police on the roads. activities; and collisions during 2005–2006 from the • follow-up investigations and the previous year as well as a reduction handling of minor complaints. in drivers who self reported to having driven whilst under the influence A review of the impact and of alcohol at some time during the effectiveness of this role is currently year. However, the 20 traffic related being conducted. fatalities, many of which involved single

 PART A Chief Executive Review

ACT Policing has again finished the Outlook for the coming their designated suburbs and will forge financial year in a sound position. Total relationships with business owners, revenue received by the AFP for the year Neighbourhood Watch, Safety House, provision of Policing Services to the school principals and other community ACT Policing is developing the ACT ACT totalled $95.666M. This result members in their particular zone. Policing Strategic Plan 2006–2010. represents an increase of $4.340M or The new strategy amalgamates the The three-year plan, which arises from 4.75 per cent over the previous financial suburban ownership program previously the Joint Study into Policing and the year. Major factors in this increase implemented by Traffic Operations, recently released Ministerial Direction have been the delivery of funding for Belconnen and Tuggeranong stations for Policing, will establish the strategic an additional 10 operational police and with a successful high school program objectives for community policing in the provision for indexation factors. ACT developed in South District. The ACT until 2010 and will form the basis Policing has also benefited from the strategy is designed to increase the of ACT Policing’s operational strategies. allocation of ‘one off’ funding for capital frequency of positive contact between upgrades to ACT Government owned Over the coming year ACT Policing will police and the community, to increase facilities occupied by ACT Policing. focus its main effort on delivering high local confidence in police and to visibility, suburban policing services to strengthen the community and police Total expenditure amounted to the community. Community feedback partnership. $95.653M, which is up $4.280M or and consultation with research partners 4.68 per cent compared to last ACT Policing will continue the has shown that the issues of greatest financial year. This increase was successful intelligence-led approach to community concern in the ACT revolve due to the provision of additional burglary and property crime reduction around local law and order matters staffing, additional salary related costs employed by Operation Halite. The which affect the capacity of individuals associated with the 2003–2006 AFP Property Crime Intelligence Team within and families to lead peaceful lives. Certified Agreement, and inflationary Operations Monitoring Intelligence These issues include criminal acts impacts. Support, and two Property Crime such as burglaries and stolen motor Investigation Teams within the Territory The consolidated operating result vehicles, traffic violations, anti-social Investigation Group have replaced reflects positively on the financial behaviour as well as public nuisance Operation Halite. The new organisation management of the AFP with a surplus and vandalism. provides a permanent capacity for ACT of $0.012M being achieved. This result ACT Policing acknowledge community Policing to continue to target recidivist represents a variation against total concerns and will prioritise strategies property crime offenders. revenue of 0.01 per cent and is the without compromising targeted closest ACT Policing has ever come to Our focus on local community policing interventions in the area of person and a neutral operating result. will not inhibit our capacity to deliver property related crime. There will be policing services to the national I acknowledge the commitment, further emphasis on improving clear capital or to investigate and solve professionalism and dedication of up rates and striving to meet response serious crime. We will continue to ACT policing sworn members, staff times Key Performance Indicators. refine the planning, preparedness and members and volunteers in policing. A new Suburban Policing Strategy, coordination processes that have already A total of 282 staff received awards will assign designated suburbs to been established to protect the ACT and during the year. These included specific police patrol teams. The Crime we will continue to invest significant Detective Sergeant Steve Kirby Prevention portfolio will coordinate effort towards resolving complex (Australian Police Medal) and Detective the strategy across ACT Policing and criminal matters. Sergeant Darryl Neit (ACT Community individual traffic and general duties Protection Medal). patrol teams will be expected to develop a detailed understanding of their local areas. Patrol team members will attend local community meetings in

 Chief Executive Review PART A

ACT Policing at a glance

Total budget $99.7 million (details see page 108)

Number of Active Comcare cases 101 (details see page 99)

Percentage of available time lost to sick leave 4.7% (details see page 98)

Number of Constables 491.7 (details see page 92)

Number of Sergeants 116.5 (details see page 92)

Number of Superintendents 9.4 (details see page 92)

Operational staff 621.4 (details see page 92)

Non-Operational staff 220.9 (details see page 92)

Total workforce 842.3 (details see page 92)

Number of incidents reported to Police 81 404 (details see page 32)

Average number of patrols per day 59.85 (details see page 32)

 10 PART B Agency Performance

responding to community needs PART B Agency Agency performance Performance Key Key strategic Strategic achievements Achievements PART C Key strategic achievements

Crime and Safety Figure B.1: Offences reported by type ~ 2004–2005 and 2005–2006 Management 45 000

39 828 The formal requirement is for ACT 40 000 39 322 Policing to create a safer and more secure ACT through the provision of 35 000 quality police services. As described 28 918 30 000 28 007 earlier, this is achieved in partnership with the ACT community through the 25 000 delivery of four outputs. The first of 20 000 these outputs is Crime and Safety Number

Management which is addressed by: 15 000

This is achieved by: 10 000 5 519 4 379 • providing efficient and effective 5 000 2 521 2 788 3 153 2 822 police response to calls for 628 415 assistance received from members 0 of the community; Person Property Good order Drugs Other Total Offence type • conducting investigations to detect offenders and bring them to justice; 2004-2005 2005-2006 • maintaining a proactive presence in Source: PROMIS as at 3 July 2006. the community which is driven by the analysis of police intelligence data; and The responsibility for delivery of Table B.1: Total offences • supporting the ACT Property Crime services within the Crime and Safety Reduction Strategy 2004–2007 and Management sphere is held by North 2004–2005 2005–2006 undertaking those actions ascribed and South District patrols, the Territory to ACT Policing. Investigations Group and Specialist Total offences 39 828 39 322 Response and Security. All are The key performance indicators supported by Police Communications Offences cleared 13 936 12 131 associated with this output are the and Operations Monitoring and Clear-up rate 35.0% 30.9% level of crime, fear of crime, police Intelligence Support. responsiveness and public confidence Source: PROMIS as at 3 July 2006. in police. Crime in the ACT – overview Results for police responsiveness are ACT Policing is pleased to report a set out in the Police Communications one per cent reduction in total offence section of this report. Although the actual levels in the Territory between response is delivered by patrol staff, 2004–2005 and 2005–2006. There Police Communications is responsible for were 39 828 offences recorded in the coordinating and recording this activity. ACT in 2004–2005 reducing to 39 322 Table B.2 sets out the performance this financial year. Total offences and measures, targets and results relevant clearances are displayed in Table B.1. to the Crime and Safety Management output.

12 Agency Performance Key Strategic Achievements PART B

Table B.2: Crime and safety management key performance indicators 2005–2006

Measures Annual target Result % variation Target 2005–2006 from target achieved?

Level of Crime

1. Number of offences against the person reported or becoming Less than 890 860.4 -3.3% Y known per 100 000 population.

2. Number of offences against property reported or becoming Less than 9 901 8 924.7 -9.9% Y known per 100 000 population.

3. Percentage of offences against the person cleared. Exceed 55% 67.9% 23.4% Y

4. Percentage of offences against property cleared. Exceed 10% 11.9% 18.9% Y

5. Number of ambulance attendances at heroin related overdoses Less than 171 72 -57.9% Y reported by the ACT Ambulance Service (drug supply indicator).

Fear of Crime

6. Percentage of persons who are concerned about being the Less than Jurisdictional 51.8% -4.1% Y victim of physical assault – excluding sexual assault. Average (54.0%)

7. Percentage of persons who are concerned about being the Less than Jurisdictional 34.3% -8.2% Y victim of sexual assault. Average (37.4%)

8. Percentage of persons who are concerned about being the Less than Jurisdictional 76.0% 8.8% N victim of housebreaking. Average (69.8%)

9. Percentage of persons who are concerned about being the Less than Jurisdictional 63.8% 2.0% N victim of motor vehicle theft. Average (62.6%)

10. Percentage of persons who feel safe at home alone during the Exceed Jurisdictional 93.2% 0.1% Y day. Average (93.1%)

11. Percentage of persons who feel safe at home alone after dark. Exceed Jurisdictional 83.2% -0.2% N Average (83.3%)

Public Confidence in Police

17. Percentage of persons satisfied or very satisfied with police Exceed Jurisdictional 66.4% -10.9% N services. Average (74.6%)

18. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 80.3% 0.3% Y perform their job professionally. Average (80.1%)

19. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 71.2% 4.6% Y treat people fairly and equally. Average (68.0%)

20. Number of substantiated complaint issues against police. 25 or less 2 -92.0% Y

21. Number of substantiated complaint issues relating to persons 0 0 - Y injured in custody.

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006.

13 PART B Agency Performance Key Strategic Achievements

Crimes against the person Figure B.2: Offences against the person by type ~ 2001–2002 to 2005–2006 During the reporting period, ACT Policing recorded an increase in crimes 4 000

against the person. Crimes against the 3 439 person include crimes such as murder 3 500

and manslaughter, assault and sexually 2 846 2 788 based crimes. The financial year target 3 000 2 760 2 785 for this performance measure was 890 2 521 2 326 offences against the person per 2 500 2 086 100 000 population or less. The rate of 2 032 2 021 offences against the person reported or 2 000 becoming known for the financial year Number was 860.4. However this result still 1 500 reflects an increase in offences against the person from 2 521 in 1 000 466 511 2004–2005 to 2 788 for 2005–2006. 358 355 423 500 344 213 Results for offences against the person 162 188 134 can be seen in Figure B.2 and Table B.3. 0 2001-2002 2002–2003 2003–2004 2004–2005 2005–2006 Table B.3: Offences against the Year person Assault (non sexual) Assault (sexual) Other offences against the person* Total

2004–2005 2005–2006 Source: PROMIS as at 3 July 2006.*Other offences against the person include homicide and related offences, kidnapping, dangerous or negligent acts, harassment and threatening behaviour. Total offences 2 521 2 788

Offences cleared 1 775 1 892

Clear-up rate 70.4% 67.9% Sexual assault offences Assault offences (non sexual)

Source: PROMIS as at 3 July 2006. Sexual assault offences decreased There was a reduction in the number by three per cent during 2005–2006. of assault offences reported to police Homicide and related offences Police continue to encourage victims in 2005–2006. This is a good result for of sexual assault to come forward in police and is in part attributable to a ACT Policing remains concerned about the knowledge that officers are ready focus on engaging in high-profile police the number of homicide offences in the to help and will examine all matters operations such as City Safe to patrol ACT. Three homicides were reported regardless of when the offences entertainment areas to discourage during 2005–2006. occurred. anti-social behaviour. The City Beats Team has developed a close working It is the policy of the AFP that During the reporting period there was a outstanding homicides will not be relationship with licensees and private 34 per cent decrease in the number of closed. ACT Policing continues to security companies working in the Civic offences relating to sexual intercourse seek assistance from the community. area. Closer working relationships have involving persons under of Whilst all information will be treated in enhanced the team’s ability to regularly 16. Whereas 83 such offences were confidence, information received will de-escalate potentially dangerous reported in 2004–2005, only 55 such always be assessed and may be acted situations. on by investigators if appropriate. matters were reported in 2005–2006. The City Beats model has been Total homicide and related offences, employed in other public areas such which include offence categories as Manuka and Mawson. An increased such as murder, attempted murder, emphasis of foot patrols, coupled manslaughter, driving causing death and homicide (unspecified), based on the with other proactive policing activities, latest data decreased from nine offences has also achieved satisfying results in in 2004–2005 to six in 2005–2006. Belconnen.

14 Agency Performance Key Strategic Achievements PART B

Clear up of offences against the person Figure B.3: Number of burglary offences by year ~ 1996–1997 to 2005–2006

10 00 Offences against the person are generally more likely to be cleared than 9 000 8 732 property related offences because of 8 000 the increased likelihood of offences 6 829 6 894 being witnessed by third parties. 7 000 5 918 5 807 Victims are often also able to identify 6 000 5 224 5 047 offenders, in many instances offenders 4 824 5 000 4 664 who are known to their victims commit 4 415 offences involving violence. This Number 4 000 contrasts dramatically with property 3 000 related crimes such as burglary, where the majority of offences occur away 2 000 from public view and offenders go to 1 000 significant lengths to avoid detection. 0 There are often no witnesses to property offences and investigators are reliant on forensic or other evidence to 1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 identify perpetrators. Year

Clear up rates for offences against the Source: ACT Policing Annual Reports 1996-1997 to 1998-1999 and PROMIS as at 3 July 2006. person decreased to 67.9 per cent during the reporting period from 70.4 per cent in the previous year. In overall terms results relating to offences against the person reflect a slight Burglary increase in reported offences and a Table B.4: Offences against property During the reporting period there was slight decrease in clear up rates. 2004–2005 2005–2006 an increase in the total number of burglary offences reported in the ACT. Total offences 28 007 28 918 Crimes against property There were 5 047 burglary offences Offences cleared 3 954 3 439 reported in 2005–2006. The total The property offence category has number of burglary offences reported several dimensions, including burglary, Clear-up rate 14.1% 11.9% during 2004–2005 was 4 415. motor vehicle theft, robbery and Source: PROMIS as at 3 July 2006. property damage. The target for the The monthly pattern of burglary reporting period was to contain offence offences throughout the year reflects levels below 9 901 reported offences that of the overall offence profile. per 100 000 people in the ACT. This Burglary does differ from other target reflected the averaged result for offences in that it is substantially the three previous financial years. ACT residential in character and most often Policing was successful in achieving occurs in suburban areas. the target result with 8 924.7 reported offences per 100 000 people. Figure B.3 shows the 10 year trend of burglary data, within the ACT. Clear up rates for offences against property decreased to 11.9 per cent during the reporting period. Offences against property and clear-up rates are outlined in Table B.4.

15 PART B Agency Performance Key Strategic Achievements

Motor vehicle theft Figure B.4: Numbers of motor vehicle theft offences by year ~ 1996–1997 Motor vehicle theft increased during to 2005–2006 the reporting period by 21 per cent, 4 000 up from 1811 offences in 2004–2005 3 706

to 2185 offences in 2005–2006. 3 500 Motor vehicle offences over the last 3 073 3 000 10 years are displayed in Figure B.4. 2 670 The investigation of stolen motor 2 458 2 500 2 296 vehicles focussed on ACT Policing’s 2 245 2 185 2 033 coordinated approach to target repeat 2 000 1 765 1 811

offenders and motor vehicle theft ‘hot Number spots’ via intelligence-led policing. ACT 1 500

Policing’s Operation Halite pro-actively 1 000 targeted individuals who regularly commit property and related drug 500 supply offences. Operation Halite made 0 significant, long-term contributions to the achievement of reduced motor 1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 vehicle theft rates in the ACT. Year The Property Crime Reduction Strategy

2004–2007 was developed by the Source: ACT Policing Annual Reports 1996-1997 to 1998-1999 and PROMIS as at 3 July 2006. ACT Government’s Crime Prevention Working Group to address property crime, in particular, burglary and motor vehicle theft. The vision of the Table B.5: Property crime reduction strategy 2004–2007 strategy is: “A safer Canberra through a collaborative effort to reduce burglaries Interim target 2005 Actual result 2005 by 10% and motor vehicle theft by Burglary 5% reduction 12% reduction 25% by 31 December 2007”. The Motor vehicle theft 15% reduction 18% reduction strategy also identifies interim targets for 2005 and 2006. The targets are set Source: Property Crime Reduction Strategy 2004–2007. as reductions against the 2003 figures achieved for burglary and motor vehicle theft (as published in the Australian Robbery Fraud and related offences Bureau of Statistics Recorded Crime During 2005–2006 there was an Reported fraud and related offences – Victims publication, ABS catalogue increase in total robbery offences fell during the reporting period with number 4510.0). reported. Total robbery offences the number of offences reducing from The first interim targets were achieved. increased by 12 per cent, from 244 in 948 in 2004–2005 to 645 this financial These targets and results are outlined 2004–2005 to 272 in 2005–2006. Both year, a drop of 32 per cent. There in Table B.5. armed and unarmed robbery increased. was an increase of 110 per cent in Armed robbery increased by seven per counterfeiting offences this reporting cent and other robbery rose by period from 20 in 2004–2005 to 42 in 15 per cent. 2005–2006. There was a 71 per cent decrease in misappropriation offences. Misappropriation offences involve activities such as theft of mail or theft of Commonwealth property.

16 Agency Performance Key Strategic Achievements PART B

Property damage Table B.6: Environmental offences by type Traditionally, the majority of property damage in the ACT has occurred in the Offence type 2004–2005 2005–2006 % change context of other offences, particularly Pollution 5 4 -20% burglary. The 2005–2006 reporting period has seen a rise of 8.7 per cent in Flora and fauna 0 0 - recorded property damage offences. Other environmental 6 6 0%

Arson offences rose by 56 per cent Total environmental 11 10 -9% from 196 in the previous year to 306 in 2005–2006. The majority of reported Source: PROMIS as at 3 July 2006. arson offences involved motor vehicles, often previously reported stolen. The remainder of arson reports include Environmental offences involving heroin. Analysis of trends property damage (such as letter boxes in this area has revealed that heroin- and garbage bins), structural damage During the 2005–2006 reporting period related overdoses will generally rise (such as houses, shops and sheds), environmental offences in the ACT with increases in the supply and purity grass, bush and other fires including decreased by nine per cent, from 11 of heroin in the Territory and provides vessels and miscellaneous items. in 2004–2005 to 10 environmental an indicator of the success of police offences reported in 2005–2006. activities in disrupting heroin supply. ACT Policing has been encouraged by See Table B.6. the reduction in damage connected ACT Policing’s target during the with burglaries at shops with a These offences generally include reporting period was “less than 171” decrease of 34 per cent. There were 35 actions resulting in the pollution ambulance attendances at heroin shop burglary offences where property of air, land or water along with a related overdoses reported to the ACT damage occurred in the previous range of regulatory offences. These Ambulance Service. There was a 32 reporting period compared to 23 for the include noise offences and breaches per cent decrease in the number of 2005–2006 reporting period. There of regulations designed to protect reported overdoses from the previous was also a decrease of 30 per cent the natural environment such as reporting period with only 72 incidents in property damage at other burglary unauthorised possession of native being recorded. incidents. animals, discarding litter and breaching total fire bans. During the reporting period, there was a During the reporting period there has decrease of 20 per cent in the number been a 24 per cent increase in damage Illicit drug offences of heroin seizures from the previous occurring at home burglaries. year with a significant drop from 84.4 The total number of drug offences grams to only 39.8 grams of heroin reported or becoming known in the being seized (52.8 per cent decrease). Territory provides some indication of the prevalence of illicit drug activity. Overall, ACT saw a decrease in the Increases in drug offences can, number of drug offences reported however, be more indicative of changes or becoming known to police. The in police enforcement activities rather number of seizures of amphetamines than real changes in the prevalence of has remained fairly stable since the illegal activity. ACT Policing monitors last reporting period, although of the number of reported ambulance concern to police is the significant attendances at drug overdose incidents increase of 321 per cent in the quantity of amphetamines seized. Also, the increase in the number and weight of seizures of MDMA (Ecstasy) is of major concern for police. This trend is consistent with other jurisdictions. Law

17 PART B Agency Performance Key Strategic Achievements

Table B.7: Drug offences by type

Offence type 2004–2005 2005–2006 %change

Possession or use of drugs 421 316 -25%

Deal and traffic in drugs 131 61 -53%

Manufacture and grow drugs 70 28 -60%

Other drug offences 6 10 67%

Total drug 628 415 -34%

Source: PROMIS as at 3 July 2006.

enforcement agencies across Australia are developing, a Law Enforcement Table B.8: Drug seizures National Amphetamine Type Stimulants Drug type Number Weight Number Weight Strategy 2006–2010 to create a 2004–2005 2004–2005 2005–2006 2005–2006 coordinated and integrated response to the harms and challenges caused Amphetamine 190 283.90g 207 1 195g by amphetamine type stimulants Cannabis 570 565 753.83g 473 451 922.06g (ATS) in Australia. The strategy will Cocaine 9 589.01g 13 26.56g be developed within the existing legislative framework and focus on Heroin 51 84.40g 41 39.78g supply, demand and harm reduction in a Ketamine n/a 9 85.26g partnership framework. The aim of the strategy is to improve social, economic LSD 2 n/w 1 3.88g

and health outcomes by preventing the MDMA 48 124.13g 125 708.04g production, consumption and trafficking of ATS, and reducing the harmful effect Other substance 195 13 269.56g 189 5 556.36g of ATS on Australian society. Drug Steroids 26 177.59g 16 seizure statistics can be seen in Total 1091 1074 Table B.8.

Source: ACT Policing Drug Registry, 12 September 2006. Notes: 1. Not all LSD samples are weighed as the LSD maybe impregnated into paper. 2. Not all steroids are weighed due to the majority of steroids being suspended in liquid. 3. ACT Policing Drug Registry figures differ from those prepared for the Australian Federal Police as a whole. The ACT Drug Registry counts each individual drug package seized, where as the national figures combine like drugs together. For example, if two packages of heroin are seized at the one incident, the ACT Drug Registry would count two drugs seized, while the national AFP figures would count only one. 4. Other substance has previously been recorded as Non-drug, Not for analysis or Other drug type. * 2005–2006 is the first year ketamine has been recorded as a drug.

18 Agency Performance Key Strategic Achievements PART B

Offences against good order Table B.9: Drug offences Offences against good order cover a wide range of illegal activities including 2004–2005 2005–2006 indecent exposure, breaches of Total offences 628 415 bail, illegal possession of firearms, regulatory matters such as keeping Offences cleared 610 456 savage dogs and offences against Road Clear-up rate 97.1% 109.9% Transport (General) Act 1999 and the Liquor Act 1975. Source: PROMIS as at 3 July 2006.

The number of offences in this category decreased from 3 135 in 2004–2005, to 2 822 in 2005–2006, a fall of 10 Table B.10: Offences against good order per cent. The clear up rates for this category decreased from 91 per cent to 2004–2005 2005–2006 85 per cent. See Table B.10. Total offences 3 153 2 822

Offences cleared 2 858 2 410

Clear-up rate 90.6% 85.4%

Source: PROMIS as at 3 July 2006.

19 PART B Agency Performance Key Strategic Achievements

Community perceptions Figure B.5: Fear of crime by offence type ~ 2005–2006

Fear of crime at the whole of 80.0 76.0

ACT level 69.8 70.0 63.8 ACT Policing monitors community 62.6 60.0 perceptions of the threat from crime 54.0 51.8 which may be equated to ‘fear’ 50.0 of crime. This fear can be just as

debilitating as the actuality of crime 40.0 37.4 34.3 which is a more traditional measure of threat levels in the community. 30.0 ACT Policing holds the view that fear 20.0 of crime must be balanced with the

actuality of crime. Members of the Percentage concerned or very 10.0 community should not be fearful where the risk of becoming a victim is 0.0 Physical Assault Sexual Assault Housebreaking Motor vehicle theft low but be sufficiently concerned to take precautionary measures where Offence type the potential threat from crime is ACT Australia higher. Maintenance of this balance is critical to a healthy community where Source: ACNielsen, National Survey of Community Satisfaction with Policing, July 2006. people are properly informed and therefore inclined to take appropriate precautionary measures to reduce Perceptions of crime and related The results for housebreaking do the likelihood of victimisation. The issues at the local level however indicate levels of concern percentage of people concerned or very within the ACT and this will continue Perceptions in the ACT of crime threats concerned about certain crime types to be an offence category which will at the local or neighbourhood level are compared to the rest of Australia can be actively and persistently targeted by reassuring because levels of concern be seen in Figure B.5. police. During 2005-2006, ACT Policing about particular issues are significantly has worked in partnership with other In this regard, ACT Policing surveys lower than the national average and government and non-government 2 000 households in the Territory each generally lower than at the whole of agencies to tackle property crime under year using AC Nielson as the service territory level. The exceptions to this the banner of the whole of government provider. This survey provides police are housebreaking and motor vehicle Property Crime Reduction Strategy. The with insights into the concerns of the theft, which are higher than the national percentage of people who believe that community in relation to crime, levels average. there is a problem, or somewhat of a of confidence in police response and problem, with certain crime types can Highlights for the ACT at this level are management of identified needs. As be seen in Figure B.6. comparatively low levels of concern the survey relates to only a sample relating to gangs and drunken or of the community, albeit a large disorderly behaviour. one, interpreting minor changes in perception is not practical due to the These overall results indicate that limitations imposed by sampling error. Canberrans feel safer and more secure at the local level and neighbourhoods than the Australian average.

20 Agency Performance Key Strategic Achievements PART B

Community perceptions of police Figure B.6: Local area perceptions of crime by offence type ~ 2005–2006 Front line police performing duties such as patrols, traffic investigations 80.0 70.6 72.1 68.3 and specialist response play an integral 70.0 role in shaping community perceptions 60.7 60.0 about the professionalism of ACT 53.0 50.6 Policing. ACT Policing aims to achieve 49.2 48.6 50.0 levels of community satisfaction 40.8 with police which are better than the 40.0 36.0 30.5 national average. Table B.11. 28.5 30.0 Overall the results for 2005–2006 were

or somewhat of a problem 20.0 consistent with the national average, with positive responses in relation to 10.0 Percentage who believe there is a problem police professionalism, fair treatment and feelings of public safety. ACT 0.0 Motor vehicle Housebreaking Graffiti or other Louts and gangs Drunken or Speeding cars, Policing intends to build on these over theft vandalism disorderly dangerous or the next 12 months with an increased behaviour noisy driving emphasis on community satisfaction, Issue particularly through service provision ACT Australia and support of community programs. Source: ACNielsen, National Survey of Community Satisfaction with Policing, July 2006. Effective and professional interaction with the community is an essential element of modern policing. The AFP adheres to a rigorous complaints Table B.11: Community satisfaction with police 2005–2006 system with all members bound to comply with the highest standards ACT Australia of ethical and honest conduct in General satisfaction with services provided by police (satisfied/ 66.4% 74.6% line with the Complaints (Australian very satisfied) Federal Police) Act 1982. There is a legal obligation on all members of the Satisfaction with the job police are doing in supporting 64.6% 70.6% community programs (satisfied/very satisfied) AFP, both sworn and unsworn and regardless of grade or position, to Community belief that police treat people fairly and equally 71.2% 68.0% formally report any complaint made (agree/strongly agree) by any member of the community, Community belief that police perform their job professionally 80.3% 80.1% whether they are received verbally (agree/strongly agree) or in writing, to AFP Professional Community perception of safety at home alone during the day 93.2% 93.1% Standards. All complaints are (safe/very safe) thoroughly investigated with internal investigative procedures subject to Community perception of safety at home alone after dark 83.2% 83.3% (safe/very safe) review, if required, by the Ombudsman. During 2005–2006 ACT Policing aimed Source: ACNielsen, National Survey of Community Satisfaction with Policing, July 2006. to have no more than 25 substantiated complaints. This target was achieved with only two substantiated complaint issues recorded.

21 PART B Agency Performance Key Strategic Achievements

Patrol responses: Table B.12: Purchase agreement performance measures North and South Districts Measures Annual target

Number of offences against the person reported or Less than 890 becoming known per 100 000 population.

Number of offences against property reported or Less than 9901 becoming known per 100 000 population.

Percentage of offences against the person cleared. Exceed 55%

Percentage of offences against property cleared. Exceed 10%

Detective Detective Source: ACT Policing 2005–2006 Interim Purchase Agreement. Superintendent, Superintendent, Brian Mc Donald, Mick Kilfoyle, South North District. District.

Under the Purchase Agreement, North North and South District members Belconnen Patrol staffing consisted of and South Districts share responsibility work to a roster, with shifts varying in the following: for crime and safety management, length from eight hours to 12 hours • Officer in Charge; with particular emphasis on incident and provide a 24 hour seven day a response, community policing, crime week service. The roster provides • Five patrol teams – each with one detection and investigation. North and for staggered shift starting times, team leader and nine constables; South Districts work in partnership to and allows scope for members to • Two District Intelligence Officers provide a 24 hour, seven day a week balance work and family commitments. (one attached to Operation Halite); The roster also ensures maximum police service which is responsive to • One Administrative Assistant; and, the needs of the whole community. deployment of patrols at peak times. Both Districts provided personnel • Two Operations Support Sergeants. North District managed a number of to Operation Halite, ACT Policing’s major events throughout the year, In the 12 month period between burglary and stolen motor vehicle 1 July 2005 and 30 June 2006, investigations taskforce on a permanent including Christmas and New Year’s Belconnen Patrols attended 18 051 and rotational basis. Eve celebrations, Australia Day events, and the SummerNats. Planning and incidents. This was 25.3 per cent of all management of these events are ACT Policing incidents in the period. North District conducted in conjunction with other The Officer in Charge of Belconnen ACT Policing areas as required. North District provides a police service Station is a member of the North to all areas of Canberra north of Lake District Management Team and the Belconnen Patrol Burley Griffin and includes Civic, North Operations Committee. Canberra, Belconnen and Gungahlin. Belconnen Patrol is responsible for The District boundaries can be seen delivering policing services to the in Figure B.7. North District also 85 388 residents of the Belconnen area coordinates charging and holding on a 24 hour basis. The Belconnen facilities for ACT Policing through the Patrol zone contains the largest City Watch House. population of all ACT Policing Patrol North and South District have direct Zones (28.5 per cent). In addition, responsibility for the Purchase Belconnen also provides the same Agreement Performance Measures services to the 30 376 residents of outlined in Table B.12. Gungahlin between the hours of 11pm and 7am. The combined population of Belconnen and Gungahlin zones makes up 35.6 percent of the ACT population.

22 Agency Performance Key Strategic Achievements PART B

Figure B.7: Suburbs by patrol

GUNGAHLIN AREA

BONNER

HALL AMAROO FORDE GUNGAHLIN PATROL NGUNNAWAL

NICHOLLS GUNGAHLIN FRASER DUNLOP PALMERSTON SPENCE CHARNWOOD HARRISON FRANKLIN FLYNN CRACE MACGREGOR EVATT GIRALANG MELBA NORTH LATHAM MCKELLAR MITCHELL DISTRICT HOLT FLOREY LAWSON KALEEN HIGGINS BELCONNEN WATSON SCULLIN LYNEHAM PAGE DOWNER BRUCE HAWKER MACQUARIE HACKETT WEETANGERA DICKSON ARANDA O'CONNOR COOK CITYPATROL AINSLIE TURNER BRADDON BELCONNEN PATROL CITY ACTON REID CAMPBELL PARKES RUSSELL YARRALUMLA CAPITAL HILLBARTON

FORREST KINGSTON WODEN PATROL DEAKIN FYSHWICK PIALLIGO CURTIN GRIFFITH RED HILL HOLDER HUGHES NARRABUNDAH DUFFY WESTON LYONS GARRAN OAKS ESTATE RIVETT PHILLIP STIRLING CHIFLEY SYMONSTON WARAMANGA O'MALLEY CHAPMAN FISHER PEARCEMAWSON SOUTH ISAACS TORRENS DISTRICT FARRER

KAMBAH HUME

WANNIASSA FADDEN MACARTHUR OXLEY GOWRIE GREENWAY MONASH GILMORE CHISHOLM ISABELLA PLAINS RICHARDSON BONYTHON TUGGERANONG PATROL CALWELL

THEODORE

GORDON CONDER

BANKS

THARWA

23 PART B Agency Performance Key Strategic Achievements

City Patrol judicial officials from China and Japan, Current Gungahlin Station staffing along with visits by local schools and allocation is: City Patrol is located in the heart of the Scout groups. These visits regularly Canberra central business district and • one Station Sergeant; and, include tours of the Front Office, has responsibility for providing policing interview rooms, Watch House and the • nine constables. services to the City and northern Firearms Registry. In this capacity, City suburbs. It assumes responsibility One part time member working 16 Station plays a key role in promoting a for the geographical areas from the hours per week is also attached to positive image of the Australian Federal Australian National University to the Gungahlin Station. Police and ACT Policing to the wider Canberra International Airport and also community. In the 12 months between 1 July 2005 provides general duties policing services and 30 June 2006, 4.4 per cent of ACT as well as a dedicated beat policing The City Patrol zone contains Policing incidents (or 3 545 incidents) capability to the central business approximately 12.9 per cent of the were attended in the Gungahlin area district and inner suburbs. In addition, ACT’s population (approximately (2 277 incidents allocated to Gungahlin the station also has responsibility for 41 790 people). However, this figure station members with the remaining operating the City Watch House which rises markedly during working days incidents to predominantly Belconnen provides charging and custodial facilities and major events, when people transit and City patrols). for the entire ACT. to the City from suburban Canberra. The ACT Government has embarked For administrative purposes, Gungahlin City Patrol staffing consists of: upon a social plan to revitalise the city Station forms part of the Belconnen • Officer in Charge; central business district. This program Patrol area. includes a number of current and • five patrol teams – each with one planned residential and commercial City Beat Team team leader and nine constables; developments and an increased The City Beat Team is comprised of • two District Intelligence Officers number of public festivals and events in two sub-teams which operate from the (one attached to Operation Halite); and around the central business district. Garema Place Shop Front located in • one Administrative Assistant; and, In the 12 month period between the central business district of the City. • two Operations Support Sergeants. 1 July 2005 and 30 June 2006, City Each team consists of one sergeant The City Beat Teams and the Watch Patrols (including the City Beat Teams) and seven constables. House staff also report to the Officer in attended 20 973 incidents. This was The City Beat Team operates on Charge of City Patrol. 25.8 per cent of the total ACT Policing a ten hour roster. This roster has incidents in the period. An important activity undertaken by been designed to focus resources on identified high demand periods City Police Station is the hosting of Gungahlin Station visits and tours by dignitaries and towards the end of the week, both the community. As the central and A 24 hour policing service is provided during and after business hours, while largest police station in Canberra, to the Gungahlin community with maintaining a flexible work-life balance City Station houses various teams uniformed response patrols operating for members. and activities which are of interest to directly from the Gungahlin Station Under the roster, each Beat sub-team visitors, including the Watch House, between 7am to 11pm, seven days per works night shift every alternate Traffic Operations, Beat Teams, and week. Outside those hours, police from weekend on Thursdays, Fridays and the Firearms Registry. In the last year, Belconnen and City stations patrol the Saturdays. On the days when the Beat the station has hosted tours with area and respond to incidents. A front Team is unavailable, the Garema Place police from Asia and the South Pacific, office service is also provided seven Shop Front is closed and responsibility days per week between 10am and for the central business district rests 6pm. Gungahlin is the fastest growing with City Patrol response teams. area in the ACT, with a population of 30 376.

24 Agency Performance Key Strategic Achievements PART B

Persons taken into custody across the Table B.13: Persons taken into custody 2005–2006 whole of the ACT can be seen in Table B.13 and Figures B.8, B.9 and B.10. Arrested In custody for intoxication

Male Female Total Male Female Total Regional Intelligence

Juvenile In this reporting period there was a restructure of ACT District Intelligence Aboriginal 103 27 130 4 4 8 teams to create a regional Intelligence Non-aboriginal 304 108 412 43 16 59 Team attached to Operation Halite. The

Total 407 135 542 47 20 67 new structure consists of one Sergeant attached to Operations Monitoring and Adult Intelligence Support, one Constable Aboriginal 328 103 431 96 34 130 from Operations Monitoring and Intelligence Support, and one Constable Non-aboriginal 3 314 491 3 805 1 252 138 1 390 (District Intelligence Officer) contributed Total 3 642 594 4 236 1 348 172 1 520 from each patrol zone. Each patrol also has one Constable (District Intelligence Total 4 049 729 4 778 1 395 192 1 587 Officer) located at each station. These Source: PROMIS database as at 24 July 2006. officers work together to provide contemporary and accurate intelligence for the whole of ACT Policing. This City Beat Team members have a • reduction in the levels of fear method has been adopted to streamline two year tenure in the team due to of crime and improvements in the process and provide a consistent the impact of the type of policing perceptions of public safety; and, approach to the numerous functions they undertake and the hours of duty • high visibility patrolling of high performed by District Intelligence performed. density housing complexes. Officers.

The City Beat Team provides dedicated The City Beat Team contributes to the The ACT Policing model aims to provide foot and vehicle patrols in the City provision of a police presence at many coverage of all the patrol zones and large events held in North District area and other suburbs as directed by identify issues that cross patrol borders which increase numbers in the City intelligence. and also jurisdictional borders. There area, such as: The City Beat Team provides: is now a regional focus to the work • New Years Eve; undertaken by the team. A combined • high visibility patrolling of licensed • Summernats; regional intelligence product for all premises which draw large numbers • Australia Day; patrols and the Operations Committee of people into Civic on weekends; • Floriade; is being developed. The role of the • Canberra Multicultural Festival; and • high visibility patrolling within retail Operations Committee is to facilitate • Canberra Food and Wine Festival trading areas in the central business effective communication among all district; ACT Policing business areas and City Watch House • targeting and patrolling of known provide a forum for decisions regarding congregation points for drug and The City Watch House provides operational resource allocations and property offenders; charging and custodial facilities for ACT priorities. • the establishment and maintenance Policing on a 24 hour basis. All persons of productive working relationships who are charged in the ACT are with the business community and charged in the City Watch House. general public; The City Watch House has a current staffing level of 18, consisting of:

• six sergeants; and • 12 constables.

25 PART B Agency Performance Key Strategic Achievements

Figure B.8: Persons taken into custody by age ~ 2001–2002 to 2005–2006

5 756 6 000 4 453 4 592 4 004 4 178 4 000 5 756 6 000 4 453 4 592 Persons 2 000 4 004 4 178 432 496 480 437 5 756 609 4 000 6 000 0 4 453 4 592 4 004 4 178 Persons 2 000 4 000 2001-2002432 2002-2003496 2003-2004480 2004-2005437 2005-2006609 0 Persons 2 000 Year Adult Juvenile432 496 480 437 609 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 0 Year Adult2001-2002Juvenile 2002-2003 2003-2004 2004-2005 2005-2006 Source: PROMIS database as at 24 July 2006. Year Adult Juvenile

5 444 Regional Proactive Team Figure6 000 B.9: Persons taken into custody by gender ~ 2001–2002 to 2005–2006 4 063 4 270 3 773 3 949 In November 2005, 59 International 4 000 5 444 6 000 Deployment Group members were 4 063 4 270 2 000 3 773 3 949 725 870 759 921

Persons 663 4 000 5 444 deployed to ACT Policing prior to taking 6 000 0 4 270 up their positions on international 3 773 3 949 4 063 2 000 725 870 759 921

Persons 663 4 000 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 peacekeeping duties. With a view 0 Year to an effective deployment of these 2 000 725 870 759 921 Persons Male Female663 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 resources, a ‘surge’ capacity was 0 Year created within ACT Policing that Male2001-2002Female 2002-2003 2003-2004 2004-2005 2005-2006 allowed the formation of a Regional Year Male Female Proactive Team. Source: PROMIS database as at 24 July 2006. The primary objective of the Regional Proactive Team was to deal with anti- 5 666 6 000 social behaviour and alcohol related 4 191 4 494 4 453 Figure B.10:4 021 Persons taken into custody by indigenous status ~ violence, predominantly in the central 4 000 5 666 2001–20026 000 to 2005–2006 business district and Kingston/Manuka. 4 191 4 494 4 453 2 000 4 021 Persons 415 483 439 576 699 The Regional Proactive Team provided 4 000 5 666 6 000 0 4 494 4 453 a uniform and plain clothes presence in 4 021 4 191 2 000

Persons 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 4 000 415 483 439 576 699 the district shopping centres and public 0 Year areas, as well as providing additional 2 000 Persons Non-Indigenous2001-2002415 Indigenous2002-2003483 2003-2004439 2004-2005576 2005-2006699 support for major regional events 0 Year such as New Years Eve in the central 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 Non-Indigenous Indigenous business district and SummerNats. Year This joint North/South District initiative Non-Indigenous Indigenous was housed in Woden Station. Both districts provided resources (personnel Source: PROMIS database as at 24 July 2006. and equipment) for the duration of the team’s deployment, from 14 November 2005 to 1 February 2006.

26 Agency Performance Key Strategic Achievements PART B

Operation Cobalt Beat Team members, in conjunction Beats and Specialist Response and with City general duties patrols and the Security conducted high visibility patrols Historically, the summer months draw Regional Proactive Team, conducted around the central business district, large crowds into the Civic and Manuka high visibility foot patrols, random during the hours of darkness on Friday nightclub precinct on Thursday, Friday and targeted security and licensing and Saturday nights, to kerb anti-social and Saturday nights. This contributes inspections (both during the day and behaviour. The increased number of to a significant increase in alcohol night), and compiled non-compliance police in the central business district related anti-social behaviour, not just reports which were forwarded to the provided both a quick response to within licensed premises but also in the Office of Fair Trading. A media strategy incidents and a deterrent to those surrounding public areas. was prepared, in conjunction with AFP members of the public inclined to Operation Cobalt was conducted Media, targeting anti-social behaviour. partake in alcohol and drug related anti- between 1 November 2005 and social behaviour. Operation Cobalt resulted in a marked 28 February 2006 and was developed increase in intoxicated person and led by the City Beat Team. The Belconnen Beat Team initiative lodgements in the City Watch House aims of Operation Cobalt were to and sobering up facility and a resulting In response to intelligence and educate the public and licensees, decrease in disturbances and assaults. community needs, more patrols of particularly in the City central business Belconnen shopping areas and the district and Manuka Nightclubs, and to Operation City Safe Belconnen Bus Interchange were target: implemented by Belconnen Patrol. To address an increase in robberies and This increase in patrols was addressed • anti-social behaviour; assaults in the City night spot area, the by the introduction of a Belconnen Beat • alcohol related violence; City Beat Team coordinated Operation Team, using two members from current City Safe between August 2005 and • liquor licensing compliance; patrol strength. September 2005. This operation was • adherence to Fire Safety supported by Specialist Response and The team was set up with a senior Standards; and Security, which provided members as permanent member and a junior • adherence to the Security required to expand Police patrols in the member rotated every six weeks. Industries Act. central business district during night This arrangement provides training and shifts. The aim of this operation was to mentoring for the junior member in provide a safe environment for nightclub dealing with street offences and low patrons and a high visibility, quick level drug offenders. The team has response to incidents as they occurred. also been used to target anti-social behaviour at numerous suburban shopping centres.

27 PART B Agency Performance Key Strategic Achievements

This initiative has drawn favourable Aboriginal Justice Advisory An example of a developing interaction comment from Westfield Belconnen Committee in North District is the attendance by Mall Centre Management and retailers, the Belconnen District Intelligence The North District Superintendent Action bus drivers, supervisors and Officer at various secondary schools represents ACT Policing on a working management, as well as the general and colleges – initially Copeland group which was set up in late 2005 public. College, Canberra High School and to foster better relationships between Melba High School. The Belconnen ACT Policing and the Aboriginal Justice Mental Health ACT District Intelligence Officer and Beat Advisory Committee of the Department Team make themselves available to Both the North and South District of Justice and Community Safety. The classes for general discussions relating Superintendents meet bi-monthly with committee discusses police training to the AFP, drugs and social problems, the Director, ACT Mental Health and issues, legislation as it relates to as well as meetings with staff to representatives of the Mental Health Aboriginal and Torres Strait Islander discuss problems specific to the school/ Crisis Assessment and Treatment people, the Interview Friends roster, college and to develop strategies to Team. These meetings are focused on and specific cases as necessary. address these issues. There has been discussions about maintenance of a positive feedback from both staff and good working relationship between the Proactive community interaction students in relation to this program and agencies and development, review and North District management proactively a steady flow of useful intelligence has enhancement of existing agreements interacts with the community to commenced. and joint operational activities. address concerns and issues. North Another example in Belconnen is the A specifically tailored two day mental District members represent ACT allocation of suburbs to each patrol health training awareness course was Policing at various community meetings team. If a suburb is experiencing a delivered to all ACT Policing members and events, to build relationships with particular problem, the team allocated throughout the year. Representatives various groups. These interactions to that suburb works with key from ACT Mental Health also provided assist ACT Policing to address Purchase community representatives to identify presentations at Team Leader Retreats Agreement measures associated with ways to combat the issue. Each team in 2005. community satisfaction with police. has four to five suburbs to monitor. Examples of proactive community interaction include: ACT Sobering Up Facility

• attendance at Neighbourhood Watch North District has played an active role meetings; in supporting the ACT Government’s recent introduction of the Sobering Up • attendance at Regional community Facility. ACT Policing patrols have taken service meetings; on average 15 people per month to the • visiting schools to address crime and facility since February 2006. other issues; and • visiting businesses to address crime The facility is open on Thursday, and other issues. Friday, and Saturday nights from 11pm to 11am. The facility had five beds Most of the community interaction available, four for males and one for a by North District is in response to female, during the trial. The City Beat emerging issues and intelligence. Team is the primary referral group from North District to the facility.

28 Agency Performance Key Strategic Achievements PART B

Closed circuit television review North and South Districts front to have their fingerprints taken by office review specially trained Volunteers in Policing. On 3 August 2005, the Chief Minister More than 20 people per week have and Attorney-General Mr Jon Stanhope In 2005 a review was undertaken their fingerprints taken at City Station. announced a review of closed circuit across both North and South Districts Fingerprint appointments take about television capabilities in the ACT. ACT to examine ways in which customer 20 minutes. This change in process had Policing participated in a review process service in the front offices could be increased the capacity to provide police led by the Chief Ministers Department. improved. This work is ongoing and assistance to the public at the counter includes research on reasons why A report was prepared by North and on the telephone. members of the public attend Police District members. It provides a history Stations and general customer service The survey indicates that there has of the Civic Safety Camera System, issues. been an increase of more than 50 including how it is used, as well as per cent in the work load of the front recommendations for the future use of North District has actively worked office of the new Woden Station. the system. It also provides information to improve service to the public from other jurisdictions’ experiences at our Front Offices over the past North District has conducted two with closed circuit television, and year. A number of surveys have further surveys of front office business sections on security and emerging been conducted to identify why and at Belconnen and City Stations. The technology options. when members of the public attend results of these surveys are currently police stations. The main reasons for being compiled into a formal review to people attending police stations are identify methods of further improving administrative and include attending to our service delivery to the community. obtain fingerprints, lodge applications The survey results will be combined for character and criminal history with information obtained from other checks, report traffic accidents, and jurisdictions in relation to customer lodge Freedom of Information requests. service, front office layouts and opening hours. As a result of this review process, changes were introduced to improve overall customer service. For example, customers are now advised they can mail their application forms and payments direct to the Criminal History Branch for processing. An appointment system was established to schedule when customers attend City Station

29 PART B Agency Performance Key Strategic Achievements

South District The response nature of work activities South District has an investigative conducted within South District is response capacity located within both South District covers the geographical diverse and therefore covers many stations and with reporting responsibilities area bounded by Lake Burley Griffin to areas specifically mentioned within the to the Superintendent, Territory the North, and the surrounding NSW Purchase Agreement. Primary areas for Investigations Group. This relationship border to the east, west and south. South District include the number of provides for close interaction between Policing response is undertaken from offences being reported or becoming response and investigative members within Woden and Tuggeranong Patrol known from both a person and property when responding to incidents, and in Zones. Also included in the South related perspective; and clearance the provision of advice, guidance and District Patrol Zone is an expansive rural rates of offences in both person and support. area which is policed by a Rural Patrol property categories. These measures As earlier stated, the Rural Patrol working from within Tuggeranong are outlined in Table B.12. Station. The residential population operates from Tuggeranong Station; within South District is approximately In the 12 months between 1 July this team comprises two members 167 202 people, this represents 2005 and 30 June 2006, South District deployed on a rotating basis of six 51.4 per cent of the total Canberra responded to a total of months each. Staffing is drawn from population. 38 201 incidents, or 46.9 per cent of all Woden and Tuggeranong Patrols. reported incidents in the ACT. South District contributes to the Both Woden and Tuggeranong Police Station are managed on a day-to-day achievement of agency performance Staffing measures as required within the basis by an Officer in Charge with 2005–2006 Purchase Agreement There are five response teams at reporting lines to the South District outcomes. The prime areas of both Tuggeranong and Woden Patrol Superintendent. focus lie within areas of Crime and zones. Each response team is led by a Safety Management and Traffic Law supervising Sergeant and teams work Enforcement and Road Safety. South on a full 24 hour /seven day rotating District also contributes to achievement roster. Each station has two Operations of Purchase Agreement outcomes Support Sergeants whose primary role within the focus areas of Crime is to provide quality assurance on work Prevention and Prosecution and Judicial carried out by all members within the Support through activities conducted respective patrol zones. within the District. Issues of community Each station has two intelligence interest within the Purchase Agreement officers to provide tactical intelligence which directly and/or indirectly support to station members, as well relate to policing activities include as more strategic support to regional levels of crime, fear of crime, police intelligence functions and reporting responsiveness, public confidence requirements. One member from in Police, road safety, supporting the within the District Intelligence Office at judicial process and crime prevention. each station is rotated on a tri-monthly basis to the Intelligence Cell operating within Operation Halite. Each station also has a dedicated Property Officer to assist in management of property and exhibits on a daily basis and the District also has a dedicated Assets Officer. Administrative Support is provided by one admin officer.

30 Agency Performance Key Strategic Achievements PART B

High School Liaison Community council meetings Commonwealth Public Sector

Throughout South District there has Members of the South District Similarly, the Parliamentary Triangle been a significant move over the past Management Team attend monthly is housed primarily within the year to involve members with their meetings of the Woden Valley, Weston South District patrol boundary. local school communities. Whilst the Creek and Tuggeranong Community This necessitates contact with Constable Kenny Koala Program targets Councils. During those meetings details representatives of Commonwealth audiences at primary school level, there of ongoing South District initiatives are Government Departments in respect was acknowledgement that secondary advised to council members and to the to law enforcement issues and in response to reports of crime committed schools were not being engaged in a community members present. within those premises. consistent way by their local police. Business owner and shopkeeper A trial program has commenced where involvement Training members volunteer their time to be South and North District plays an the High School Liaison Officer for a As part of South District’s focus on client satisfaction, and in response to integral part in training requirements, particular secondary school. Activities both for recruits as well as in- reports to Police of emerging crime for this program primarily include service training delivered to existing related issues, members within the attendance at school assemblies and members. Liaison with Learning and District liaise on a regular basis with other functions and being the point Development is primarily through the shopkeepers and business owners in of contact for students, staff and Learning and Development Committee Parent and Community bodies. Recent suburban shopping centres in an effort where training needs are discussed attendances at school assemblies have to assist police in dealing with these and implemented with significant outlined services available including issues. Patrol strategies are aimed involvement of South District members Police Citizens Youth Club as well as at reducing the level of anti-social in the delivery phase. As indicated, one increasing awareness of specific crime behaviour through initiatives including member of South District has been issues affecting this age group. the South District Community Patrol seconded to Learning and Development Team and Regional Proactive Team. for a 12 month period to assist in the Recruit Training School. Liaison with the diplomatic community

Most areas of the ACT diplomatic community are located within the South District patrol boundary. This requires significant and continual liaison with AFP Protection Intelligence members as well as contact with members of embassies and/or consulates of foreign countries. Liaison is usually facilitated through Protection Intelligence although in some instances members of the diplomatic community may attend Police Stations to seek guidance or advice in respect to law enforcement or associated issues. This also includes liaison with other bodies such as the Canberra Islamic Community, Abu Bakr Mosque, and residents of the Aboriginal Tent Embassy.

31 PART B Agency Performance Key Strategic Achievements

Incident response Table B.14: Number of incidents reported to ACT Policing As part of ACT Policing’s service to the community, patrols are dispatched 2004–2005 2005–2006 % change to incidents that occur across the Incident attended* 57 965 60 771 5% Territory within prescribed timeframes based on the level of priority allocated Total incident reported 77 548 81 404 5% to each incident. Source: Computer Aided Dispatch System (CAD), PROMIS as at 3 July 2006. * Indicates attendance where dispatched The total number of incidents reported by CAD. May not include all incidents attended. to police in 2005–2006 was 81 404, up five per cent from 77 548 in 2004–2005. Incidents reported in Table B.14. Operation Halite Members are seconded on a 16-week rotational basis to Operation ACT Policing provided 21 844 foot and Operation Halite was a team dedicated Halite. This rotation is undertaken with vehicle patrols throughout the Territory to the investigation of volume crime, in the agreement of Superintendents during 2005–2006. This equates to an particular burglaries and stolen motor North and South District. Activities average of 59.85 patrols per day. vehicles. The team targets key recidivist within Operation Halite are undertaken offenders and high crime locations The categories for the four level in accordance with a Major to reduce the number of burglaries response model are: Investigation Plan. and motor vehicle thefts in the ACT. • Priority One: Life threatening or Operation Halite is in its third phase. It Return of members from Operation time critical situations was created to address the increasing Halite increases the capability of the rate of burglary and motor vehicle theft Districts to respond to and investigate • Priority Two: Situations where the reports of crime effectively; this assists information provided indicates that in the Territory. Operation Halite is the all members within the portfolio. time is important but not critical. main way ACT Policing addresses the ACT Government’s Property Crime • Priority Three: Situations where Reduction Strategy 2004–2007. there is no immediate danger to safety or property but where police attendance is needed without undue delay. • Priority Four: Situations requiring police attendance but where time is not important including circumstances where a time is agreed with the complainant.

32 Agency Performance Key Strategic Achievements PART B

The eight team members on rotation Partnership Crime Group from the various patrols (two from Operation Halite coordinates the each patrol), increases the skills of Partnership Crime Group and includes patrol personnel who in turn pass on representatives from various external these skills to their response team agencies, including ACT Department colleagues. of Urban Services, ACT Department Operation Halite had a Major of Housing and Community Services, Investigation Plan as the basis for NRMA, ACTION, ActewAGL, ACT activity undertaken by the team. and Region Chamber of Commerce Initiatives and major issues identified and Industry, Canberra Cabs, ASIAL through the Operations Committee also (Australian Security Industry Association influenceOperation Halite’s activity. Limited), ACT Office of Fair Trading, and ACT Corrective Services. This group A restructure of ACT District was implemented, in part, to address Intelligence teams in early 2006 the ACT Government Property Crime The Operation Halite Manager reports resulted in the creation of a regional Reduction Strategy 2004–2007, and to both the North and South District Intelligence Team attached to Operation performs a critical role with a partnership Superintendents, and is a member of Halite. The new structure consists of approach addressing crime in the ACT. the North District Management Team one Sergeant attached to Operations and the Operations Committee. Monitoring and Intelligence Support, A monthly meeting of these agencies The Operation Halite team consists of: one Constable from Operations is held to discuss emerging issues and Monitoring and Intelligence Support, initiatives. This meeting is chaired by • one Operations Manager; and one Constable (District Intelligence the Manager, Operation Halite and is • three investigations team leaders Officer) contributed from each patrol attended by around 20 representatives (one performing the functions of an zone. Each patrol has one Constable of other agencies, as well as the South Operations Support Sergeant); (District Intelligence Officer) located at District Superintendent and other ACT • 11 permanent investigators each station. All these officers work Policing representatives. The activities (constables); together, to provide contemporary and of this group have proved beneficial accurate intelligence in relation to the dealing with emerging crime trends and • eight rotational investigators (two whole of ACT Policing. This method has involves many areas of ACT business constables from each patrol on a 16 been adopted to streamline the process focus in a partnership arrangement to week basis); and provide a consistent approach to address general law and order issues. • one intelligence team leader the numerous functions performed by The Partnership Crime Group fosters (supplied by Operations Monitoring District Intelligence Officers. and Intelligence Support); inter-agency cooperation; builds community capacity in the area of • five intelligence officers (one crime prevention and urban design; each from the patrols and one coordinates relevant agency resources from Operations Monitoring and in parallel with ACT Policing activities; Intelligence Support); uses relevant compliance authorities; • one Administrative Assistant; and, and shares information within • one project officer (a shared District legislative limits. resource).

33 PART B Agency Performance Key Strategic Achievements

Territory Investigations Table B.15: Number of sexual assault related matters reviewed Office of Group Children, Youth and Family Services 2005–2006

The Territory Accepted Referrals 105 Investigations Rejected Referrals 267 Group is the primary portfolio Pending Referrals 63

responsible for Referred for information only 40 the investigation of serious and Total referrals received 475 major criminal Source: Territory Investigations Group July 2006. Detective offences Superintendent, occurring in the Leanne Close APM. ACT. Table B.16: Number of Victim Liaison Officer interactions with victims and stakeholders 2005–2006 The portfolio has specialised teams involved in the New Contact information 168 investigation of: Follow up support for victims/families 910 • serious crimes such as aggravated robbery, serious assaults, arson, Victim impact statement/applications for financial assistance/Orders 24 suicides, all homicides and other Interaction with outside agency re SACAT matters 328 coronial matters referred by the ACT Represented SACAT at meetings with outside stakeholders 26 Coroner (Response Crime Teams); Total 1 457 • sexual assault and child abuse matters (Sexual Assault and Child Source: Territory Investigations Group July 2006. Abuse Team); • organised crime and drug related The Child Abuse Team has an out For six weeks in early 2006, a member matters (Crime Targeting Teams); posted member attached to the Office of Territory Investigations Group’s • both ACT and Commonwealth Fraud of Children, Youth and Family Services Adult Sexual Assault Team was related crime (Fraud Team); to assess matters brought to the seconded to the Victorian Police Sex • corruption by public officials (Fraud attention of the Office of Children, Crimes Unit. Upon her return, this Team); Youth and Family Services which member conducted the Sexual Offence • proceeds of crime (Criminal Assets may require Police intervention. Table Investigation Program for 19 members Investigation Team); and B.15 indicates the number of matters of ACT Policing. reviewed by the out posted members • organised rebirthing of stolen motor Throughout this financial year, Territory from 1 July 2005 to 30 June 2006. vehicles ( Motor Team). Investigations Group has maintained One non sworn member continued to responsibility for the coordination During the reporting period, Territory perform the invaluable role of Victim and ongoing management of forensic Investigations Group investigated seven Liaison Officer for all sexual assault prioritisation for all ACT Policing homicides, including four ongoing and child abuse matters, ensuring that investigations; this includes all DNA, matters which occurred in previous the needs of the victims are met, in chemical criminalistics, fingerprints and periods. accordance with the principles of the computer forensics prioritisation. Victims of Crime legislation. Table B.16 indicates the number of interactions that the Victim Liaison Officer has had with all victims and stakeholders throughout the reporting period.

34 Agency Performance Key Strategic Achievements PART B

Investigations/operations Other major investigation: One male received a $1 000 Recognizance to be of good behaviour of significance A 39 year old male was convicted in the for two years; one male received 52 ACT Supreme Court of the offences Sexual Assault and Child Abuse periods of periodic detention; one male of maintaining a sexual relationship Team was imprisoned through cumulative with a young person, employment of a sentences to two years; and one male young person for the production of child Operation Karri received two years and two months pornography, and possession of child imprisonment through a cumulative An investigation commenced in July pornography. He was sentenced to sentencing process. 2005 into a serial sexual assailant who eight years imprisonment. had committed sexual assaults upon Operation Saltant women in the northern suburbs of Crime targeting teams Canberra. A major investigation team The resolution phase of the was formed to focus solely on these Operation Epode/Strike Force Lelta investigation into the distribution of incidents. A male person was arrested amphetamines through the ACT by A multi-jurisdictional agreement was in March 2006 following a nine month an ACT criminal entity and his Sydney entered into between ACT Policing and investigation. This matter is currently connections occurred in August 2005. before the Court. NSW Police Service in relation to a joint Five persons were arrested with the drug investigation conducted by ACT seizure of approximately 170 grams of Operation Bateau Policing and NSW Police in both NSW amphetamine type substances, a high and the ACT. One male was arrested powered firearm and more than Investigations commenced in July by NSW Police and two males were $25 000 cash. All matters are still 2005 in relation to two males who arrested in the ACT. This matter is still independently groomed, via the before the Court. before the Court. internet, a 14 year old female to engage In March 2006 search warrants were in sexual activity. The adult males are Operation Facer residents of Melbourne and Newcastle. executed as a result of information The resolution phase of this operation Investigation into the large scale drug received regarding firearms, drugs. occurred during September 2005 with distribution of cannabis by a syndicate A loaded sawn off double barrelled two males arrested. Both males have of ACT residents. Four males were shot gun was recovered along entered guilty pleas. This was the first arrested in relation to conspiracy with approximately 200 rounds of instance regarding the use of the new to traffic in a trafficable quantity of ammunition, approximately 85 grams Commonwealth legislation relating to cannabis; money laundering; and heroin, 100 MDMA tablets, 100 procuring/grooming young persons a further three people have been packaged deals of methamphetamine to engage in sexual activity and the summonsed for drug trafficking. The and 50 packaged deals of prosecutions are taking place in Victoria four principal offenders entered guilty methamphetamine (“ice”) with an and . pleas during committal proceedings estimated combined potential street in April 2006 in the Magistrates Court value of $50 000; $6 150 Australian Operation Serein in relation to conspiracy offences, and currency, three notebook computers Investigations commenced in have subsequently been sentenced. and a “mini” motorcycle, along with November 2005 into the homicide of a other small appliances. The value of 4 year old girl allegedly committed on these goods is estimated to be 26 November 2005 by the 40 year old $20 000. Two males were arrested and defacto of the child’s mother. The male the matter is now before the Court. was arrested and charged with murder and the matter is still before Court.

35 PART B Agency Performance Key Strategic Achievements

“Stonefest” Operation Table B.17: Total Criminal asset recovery during 2005–2006 An operation targeting dealers of

MDMA occurred in conjunction with Criminal asset recovery Criminal asset recovery “Stonefest”. The operation was ACT Legislation Commonwealth Legislation interlinked with a media strategy Restrained $AUD Restrained $AUD warning against use and distribution of party drugs such as MDMA. Three $482,592.00 $735,630.00 males were arrested and charged, Recovered $AUD Recovered $AUD one male summonsed and one male $244,782.00 $220,000.00 referred for drug diversion. In total

$96 600 cash was seized, 1 238 Source: Territory Investigations Group July 2006. MDMA tablets, approximately 30 grams of meth amphetamine, 40 LSD tabs and 3 kilograms cannabis head with a Other major investigations Operation Trebbia potential street value of $134 000. An investigation was undertaken Inquiries commenced into the alleged Operation Coffeol relating to fraud offences committed homicide of a five day old boy by upon eBay involving up to 27 victims. his mother at their home address in Investigations have commenced The alleged offender was arrested and Mawson. The 26 year old woman was into the importation of 1600 tablets extradited from Victoria, and the matter is arrested and charged for the murder. containing MDMA from the United now before the ACT Magistrates Court. The matter is still before the Court. Kingdom into Australia delivered to two addresses in the ACT. Two persons A 30 year old male was arrested for Operation Eikonal were arrested and the matter is now unlawfully administering invasive before the Court. medical procedures to patients at Inquiries are continuing into the murder Calvary Hospital. The male has been of John Francis Campbell who was Fraud Team charged with assault occasioning actual found murdered in his Mawson Flat in bodily harm, possessing ammunition May 2005. Unlawful Disclosure and impersonating a Public Official and Operation Manse is still before the Court. Investigations were conducted into the unlawful disclosure of the ACT Investigations continued into the Criminal assets investigation team Chief Ministers Department Budgetary murder of Susan Winburn who was found in her home in January 2004. paperwork. Figures for cash and property restrained A date for the Coronial Inquest is yet to and Recovered for the reporting period be set. are at Table B.17.

Major assault/homicide investigations

Operation Venturi

Two males were arrested and charged with manslaughter and a third male arrested and charged with assault following the death of a Sydney man at a Canberra night club in July 2005. All three have subsequently been committed to stand trial on charges of assault occasioning actual bodily harm.

36 Agency Performance Key Strategic Achievements PART B

Operation Ambrite Aggravated robberies Training

Investigations were commenced into The incidence of three aggravated Major training initiatives for the the murder of 50 year old Nanette Mary robberies at the Curtin ACT TAB; reporting period includes the Porritt in her house in Chapman on CPS Credit Union in Manuka; and an completion of an Investigator 21 December 2005. This investigation independent supermarket in Kambah Development Program, a Sex is still ongoing, although a directions is of concern, given that a firearm was Offences Investigations Program and hearing has been held, and a Coronial produced in one incident; threatened a Clandestine Laboratory Investigation Inquest date set for July 2006. in another; and discharged in the third Program provided by the Victorian incident. Aggravated robberies on Police Force. A number of members Operation Dunedin financial institutions are less common in also completed the Advanced the current environment as a result of Counter Terrorism Program, Homicide As a result of investigations, members target hardening and education of staff Investigation Training, Human Source of ACT Policing travelled to Norfolk attached to institutions. The Australian Management, Team Leader and Island and swore a first instance Bankers Association - Security Issues Surveillance Programs. All members warrant for the arrest of a male person Forum meet twice yearly to discuss participated in Mental Health Training. for the murder of Janelle Patton in currents trends relating to criminal March 2002. The alleged offender was offences committed upon financial Interagency liaison arrested in New Zealand and extradited institutions. Over recent years there to Norfolk Island. He is currently There has been ongoing liaison with have been a decrease in reports of awaiting Committal proceedings. the Child at Risk Assessment Unit and aggravated robberies on financial ACT Department of Health regarding institutions. Other major incidents Child Sudden Unexplained Deaths (for In May 2006 a number of teenagers children under two years of age) with a Operation Sinni commenced a series of crimes view to completing a Memorandum of An investigation into the death of a 37 involving aggravated robbery Understanding and finalising an internal year old male person and the injuries committed upon individuals in car ACT Policing guideline. sustained by his four year old son in a parks, and shopping centres, with a The bi-annual meeting with the house fire in Stirling were commenced view to stealing vehicles and personal Australian Bankers Associations and in January 2006. The investigation property. One adult male and five the Annual Tri-State Conference with indicated that the matter is not juveniles have been arrested and are the Crime Managers in close proximity suspicious and a brief of evidence was currently before the Court. to the NSW, Victorian and South compiled for the Coroner. In May 2006 on call members responded Australian borders were attended by to a report of an assault committed members of the Territory Investigations upon a 35 year old male in Oaks Estate. Group. The alleged offender was subsequently Liaison with Director Public Prosecution arrested the following day, and has (DPP) continues regarding Sexual entered a plea of guilty to recklessly and Child Assult Team matters with inflicting grievous bodily harm. a Sexual Assault Response Program Assistance was provided to NSW Police Focus and ongoing debriefs instituted in relation to a male wanted on warrant for all major and unsuccessful for a serious sexual assault, aggravated prosecutions. robbery and kidnapping offences who was residing in the ACT. Extradition was approved and he was removed to NSW.

37 PART B Agency Performance Key Strategic Achievements

Specialist Response and Security

Specialist Response and Security is a multi-disciplined portfolio that incorporates specialist and tactical Detective policing teams. Superintendent, Contemporary Rob Gilliland. global trends and more recent national events Specialist Response and Security Major Events Planning Team demonstrate the important role that encompasses eight specialist teams specialist and tactical policing teams organisationally structured into two Major Events Planning Team is have in providing capabilities to plan specialist streams. Each stream is responsible for the development and for, prevent, respond to and recover managed by an Officer in Charge and production of Operational Orders from major incidents including acts of Specialist Response and Security as a for Major Regional Events and the terrorism. Each jurisdiction maintains whole is managed by a Superintendent. development and review of plans similar specialist structures and teams The Superintendent represents ACT across a range of key strategic areas. to that of Specialist Response and Policing on National Counter Terrorism The Planning Team is the focal point Security. sub committees and Emergency for the development of operational policy and plans specific to ACT Specialist Response and Security Management forums. Counter Terrorism and Emergency places a high priority on developing, The Major Events Planning and Management. maintaining and enhancing core Specialist Disciplines stream specialist skills that support ACT consists of: Policing in creating and maintaining a safer and more secure community. • Major Events Planning Team; Enhanced training is delivered internally • Police Negotiation Team; and also sourced through partnerships • Canine Operations Team; with other police jurisdictions, the • Bomb Response Team; and Australian Defence Force and the Australian Government. When there is • Water Operations Team. no call for these specialist functions, The Tactical Response stream team members are deployed to comprises: general operational policing activities in support of other ACT Policing teams • Tactical Response Teams; in pro-active intelligence led tasks or • Tactical Training Team; and campaigns. • Operational Safety Training Team.

38 Agency Performance Key Strategic Achievements PART B

The Plans harness crisis and The Planning Team produced over one Terrorism Enhanced Police Negotiator consequence management hundred Operation Orders in support Training course is delivered bi-annually arrangements for ACT Policing across of major events in the ACT for the and promotes standardisation and a broad range of areas, providing the year 2005–2006. Significant Operation interoperability with other police ACT community and ACT Government Orders were raised for visits by: Her jurisdictions. with the confidence that in the event Majesty, Queen Elizabeth II; The Right Members of the Police Negotiation of such a situation, key infrastructure Honourable Tony Blair MP, Prime Team regularly provide expert training and management plans are in place Minister of the United Kingdom; His to police recruits, specialist AFP teams, to effectively deal with the event. Excellency Mr Wen Jiabao, Premier of foreign partners and government The governance incorporated into The State Council, People’s Republic of departments and agencies on a needs the plans is tiered with a focus on China; the Queen’s Baton Relay visit to basis. planning, prevention, preparedness, the ACT; and 60th Anniversary of the response and recovery from emergency end of World War II Salute to Veterans The Police Negotiation Team situations. Celebrations. developed a new Police Negotiation Training package for the AFP College The Planning Team is also responsible designed to deliver Police negotiation for the development and production Police Negotiation Team skills training to ACT Police Recruit of complex Operational Orders for the The Police Negotiation Team is utilised training courses. Additionally, the smooth conduct of visits to the ACT to de-escalate high risk critical incidents Police Negotiation Team Training by visiting dignitaries, responses to with the objective of achieving a Advisor facilitated the delivery of demonstrations by Issue Motivated peaceful resolution and provides an presentations on negotiation skills by Groups and the conduct of a range of on-call twenty four hour a day service to New Scotland Yard, the FBI, the United major regional public events, including the ACT community. Members of the States Hostage Release Team and the the Summer Nationals, the Canberra Police Negotiation Team perform this Memphis Police Department to ACT Show, the Celebrate Canberra Festival, role on a part time basis and work in Policing members. Anzac Day, Remembrance Day, the General Duties, Territory Investigations Canberra Multicultural Festival, Australia Team and other operational teams in The Police Negotiation Team over Day and major events at Canberra ACT Policing. 2005–2006 successfully negotiated Stadium and the Canberra Race Course. the peaceful resolution of a number of Police Negotiation Team members high risk incidents threatening public are trained from basic to advanced safety, eliminating the risk to the negotiation competencies, including person involved, the community and enhanced negotiation skills training emergency service personnel. through National Counter Terrorism arrangements. The National Counter

39 PART B Agency Performance Key Strategic Achievements

Canine Operations Team The General Purpose canines are General Purpose canines were also highly trained German Shepherd Police used to great effect during Operation The Canine Operations is a multi- Dogs used to respond to a wide variety Cobalt, targeting anti-social behaviour in disciplined team, providing a capacity of incidents across the ACT, providing a the City District. across the three capabilities of General valuable proactive presence and search Purpose, Drug Detection and Firearm tool capabilities including: The Drug Detection canines are highly and Explosive Detection. Canine trained Labrador Police Dogs utilised Operations consists of five handlers who • tracking of offenders; in support of ACT Policing activities are responsible for the maintenance, • building searches; throughout the Territory, providing training, validation and skills • bush and open area searches; patrol and investigative teams with enhancement of ACT Policing canines. a valuable tool to search for illicit • crowd control; substances. The canines were involved Canine Operations continue to be • critical incident responses; and with many high profile seizures during a leading agency within Canine law • high profile patrols. the reporting period. enforcement in Australia, as all members have dual handling capabilities. This During the reporting period, the The Canine Operations Firearm and effectively doubles the response capacity General Purpose canines attended Explosive Detection Team continues in serving the community by allowing a range of incidents and have been to be a valuable asset to ACT Policing, Canine Team members to deploy with a directly involved in the search and deploying in support of dignitary visits, General Purpose Canine for operations apprehension of offenders in relation to and also providing a search tool for along with a Drug Detection Canine in numerous offences, including: investigators in relation to firearm and support of criminal investigations. explosive offences. • the search for and apprehension of During 2005–2006 Canine Operations suspects throughout the ACT for provided a high visibility community armed robbery, assault and other policing presence at various major criminal offences; events throughout the ACT including, • the apprehension of suspects hiding public order campaigns, the New in remote bush environments; Years Eve celebrations, Canberra Day • the search for, and the locating of festivities and security for visits to the missing persons, in both the urban ACT by dignitaries. and rural environments; • locating a number of crime scenes following serious offences; and • locating evidence stemming from serious offences including stolen property and other evidence.

40 Agency Performance Key Strategic Achievements PART B

Bomb Response Team The Bomb Response Team throughout awareness when operating on, or the year hosted a number of around waterways. Water Operations The Bomb Response Team is community group visits organised members deliver Water Safety professionally trained in the through ACT Policing Crime Prevention education programs to ACT community management of incidents involving including the Police Scouts and high groups including ACT Schools, Scouts explosive and incendiary devices school students from schools within and lake users on safety and the and provides a response capability the ACT. responsible use of waterways. for any incident involving explosives, incendiary, chemical, biological or The Bomb Response Team throughout ACT Policing Divers conducted radiological materials including the the year provided a number of numerous dive searches during the rendering safe and disposal of such Australian and ACT Government reporting period , including evidence devices. Departments with advice regarding searches for various offences including bomb threats, suspicious mail and murder and the recovery of submerged The Bomb Response Team has packages. vehicles. continued to develop and evolve procedures and equipment, keeping pace with changing world trends in terrorism and criminal tactics.The Bomb Response Team continued to enhance their skills through Counter Water Operations Team Terrorism training courses provided Water Operations provides law through the National Counter Terrorism enforcement response capacity on ACT arrangements. Bomb Response waterways, education programs for the Team members maintain a close ACT Community on water safety and relationship with the Australian Bomb responds to requests for specialist skills Data Centre and other Australian or equipment. Water Operations also Government departments on research maintains a dive and water recovery and development and evolving capability, including the provision of technologies. specialist maritime skills to Southcare for rescues on ACT waterways.

Water Operations disseminates water safety information through direct contact with key stakeholders, impressing on the ACT Community the need to adopt water safety

41 PART B Agency Performance Key Strategic Achievements

Conducting underwater searches in Tactical Response and Tactical Tactical Response Teams have regularly Canberra waterways provides additional Training Teams supplied specialist personnel to large challenges to divers as the operating public events. Particularly events that environment of inland lakes, dams and The Tactical Response Teams deliver are identified as having a history of waterways are sediment-rich, reducing high level tactical response capability civil disorder or intelligence sources visibility in most instances to zero. ACT to ACT Policing and the wider AFP suggests the potential for civil disorder. Policing Divers are specialists in zero through the application of an extensive Tactical Response Teams conducted water visibility and cold water search range of specialist skills encompassing numerous large evidence searches and recovery techniques. tactical policing, public order and rural search and rescue operations. The including support during a search for Water Operations played an integral Tactical Response Teams deployed evidence at the Mugga Lane Landfill, role in the development and launch of to a number of high risk incidents during which more than six thousand the ACT media campaign “Watch Them including armed offenders, violent cubic metres of refuse was excavated Near Water”. demonstrations and complex rescues in and searched in relation to a murder the rural areas around Canberra. investigation.

Tactical Response Teams have worked The Tactical Response Training Team in conjunction with ACT Emergency manage the development and delivery Services and Careflight in rescuing of training programs. Ensuring Tactical members of the public from National Response members are prepared for Parks and rural recreation areas around deployment in support of ACT Policing the ACT. operations.

42 Agency Performance Key Strategic Achievements PART B

The Training Team facilitated skills Operational Safety Training Team enhancement training with the NSW Police, Australian Customs, the Victoria ACT Policing Operational Safety Training Police Force, and the ACT Fire Brigade provides use of force training and covering such areas as confined validation to ACT Policing personnel space entry and rescue, roping skills, on an annual basis. This training utilisation of breathing apparatus and provides a consistent approach to tactical skills. members operational safety, ensuring that ACT Policing members are able The Training Team facilitates the to effectively and safely perform their selection and training of new members duties in protecting the community. for the Tactical Response Teams. Candidates must pass a rigorous and demanding selection process prior to undertaking an intensive twelve week training course. The Training Team delivers continuing skills enhancement and validation training over the three core functions of tactical policing, public order and rural search and rescue operations for the Tactical Response Teams.

43 PART B Agency Performance Key Strategic Achievements

Traffic Law Enforcement operations and pro-active patrolling Overview of 2005–2006 of ‘hot spots’. Traffic Operations also and Safety has a capability to undertake covert Throughout 2005–2006 there were enforcement of specific traffic offences numerous campaigns and events Traffic such as cancelled/disqualified drivers that took place which required the Operations and targeting of other offences such as focus of Traffic Operations. Such enforces traffic ‘burn-outs’. campaigns and events are planned at laws and the beginning of each year and specific promotes safer This team also provides motorcade Operational Orders are developed behaviour on security for all foreign VIP and utilising intelligence holdings and local ACT roads with Government initiated visits to the ACT knowledge, supported by North and the objective as well as other major ceremonial South District’s resources and external Detective of reducing events. This particular task formed a agencies as required, such as the Superintendent, the number of significant part of the mobile team’s Traffic Camera Office and ACT Vehicle Michael Chew. motor vehicle duties for this year due to the number Inspectors. These events include: accidents on ACT roads which result in of dignitaries who visited the ACT. • Holiday period campaigns – Back fatalities and injuries to members of the to school, Christmas, New Year’s community. Collision Investigation and Reconstruction Team Eve 2005, Easter and other Public The key elements of Traffic Operations Holidays; The Collision Investigation and Strategy are: • Operation RAID – participation in the Reconstruction Team has responsibility national launch in Renmark, South • education, for the investigation of all fatal and Australia, the ACT/Monaro Regional • awareness, major motor vehicle collisions that launch and border lock-down • deterrence; and occur within the ACT. The team activities with NSW Police; • enforcement. has specialist knowledge in the • Summernats 2006; investigation of motor vehicle accidents Traffic Operations is comprised including the use of technology to • Queen’s Baton Relay; of three teams: the Mobile Traffic visually reconstruct an accident scene • Snowsafe 2006, Team; the Collision Investigation for presentation at court. • Media campaigns focused on and Reconstruction Team; and the specific road safety issues such Administration/Support Team. Administration/Support Team as fatalities – for example the Mobile Traffic Team The Administration/Support Team High-Visibility Traffic Enforcement coordinates issues surrounding the Campaign; and, The members attached to the placement of mobile speed cameras • Tour by foreign VIPs. Mobile Traffic Team conduct traffic in partnership with Roads ACT and In addition to these events, Traffic enforcement duties across the ACT manages the equipment for taking and Operations presented regularly to local through high visibility patrols using analysis of blood and breath for alcohol. motorcycles and patrol vehicles. The community groups on road safety and enforcement of traffic legislation The team also includes one sworn traffic enforcement within the ACT. is undertaken through the use of member on contract to undertake intelligence provided to members from urgent duty driving re-qualifications and a variety of community sources. The one unsworn member on contract to information is utilised in both targeted input the minor accident report data into PROMIS. The latter role was a task previously performed by sworn members in front offices of police stations and by moving this role to an unsworn member, patrol efficiencies have been enhanced.

44 Agency Performance Key Strategic Achievements PART B

Table B.18: Road safety key performance indicators 2005–2006

Measures Annual Result % variation Target target 2005–2006 from target achieved?

22. Number of road crashes per 100 000 population. Less than 3527 3377.6 -4.2% Y

23. Number of road crashes resulting in death per 100 000 Less than 3.5 5.9 67.5% N population.

24. Number of road crashes resulting in injury per 100 000 Less than 225 285.8 27.0% N population.

25. Percentage of persons who self-report to driving 10km Less than Jurisdictional 26.9% 9.9% N or more over the speed limit. Average (24.5%)

26. Percentage of persons who self-report to driving while Less than Jurisdictional 2.6% -14.3% Y not wearing a seatbelt. Average (3.0%)

27. Percentage of persons who self-report to driving while Less than Jurisdictional 2.0% -16.9% Y suspecting they are over the 0.05 alcohol limit. Average (2.4%)

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006.

Trends and issues In order to make inroads in collision As a result of the increase in collisions ACT Policing’s performance against reduction, Traffic Operations have with fatality, a focus for ACT Policing the Road Safety Key Performance developed key initiatives that has been a High-Visibility Traffic Indicators is displayed in Table B.18. are implemented at critical times Enforcement Campaign. A decision was throughout the year combined with made that each District be responsible Traffic collisions the development of contemporary and for maximising their visibility by innovative media strategies and further conducting a prescribed number of The increase in collisions involving development of strong relationships random breath tests throughout the fatalities from previous years is of with relevant traffic stakeholders. year. Anecdotal evidence suggests that concern, however the relatively low this may have had a positive impact on Of the fatal collisions in the second half number of collisions causing fatality and the motoring public. There were five of the reporting period most have been their seemingly random nature makes reported collisions with fatality (with single vehicle and have involved either it difficult to target causal factors using one of these subject to confirmation pedestrians, motorcyclists or driver/ enforcement methodologies or road by the Coroner) occurring in the last six passenger. Nearly 40 per cent of these engineering/design treatments. months of the financial year, compared collisions have involved motorcycle to 14 in the first six months. riders. Motorcycle riders account for 11 per cent of licensed drivers within Canberra but form over 28 per cent of the road toll.

45 PART B Agency Performance Key Strategic Achievements

It should also be noted that while fatal collisions are at their highest since Figure B.11: Fatal collisions per 100 000 population ~ 1996–1997 to 2005–2006 2000–2001, they still remain below 10.0 9.2 the national average per 100 000 9.0 8.6 8.5 8.4 population, as shown in Figure B.11. 8.3 8.2 7.6 8.0 7.3 7.1 7.3 Aside from fatal collisions, a 6.8 6.8 7.0 6.1 comparison of 2005–2006 results 5.8 6.0 against 2004–2005 indicate a two per 4.9 4.9 5.0 cent reduction in the total number of 3.6 3.8 4.0 collisions and a nine percent reduction 3.1 2.8 3.0

in collisions with injury in the ACT. As Fatal collision rate shown in Table B.19, when taking into 2.0

account changes in population size 1.0

and number of vehicles registered, the 0.0 decreases in the number of collisions and collisions with injury are even 1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 greater. Year These positive results may be ACT Australia attributed to the increased visibility strategy by ACT Policing as well as Source: ACT Policing Annual Reports 1996–1997 to 1998–1999, PROMIS as at 3 July 2006, ATSB fatal road crash database as at 24 July 2006 and Australian Bureau of Statistics. road users comprehending and obeying the road safety messages regularly articulated throughout the year. Table B.19: Road safety statistics

2004–2005 2005–2006 % change

Number of collisions 11 209 10 944 -2%

Number of collisions per 10 000 registrations 445.1 426.3 -4%

Number of collisions per 100 000 population 3 458.3 3 365.7 -3%

Number of collisions with injury 1 016 926 -9%

Number of injuries per 10 000 registrations 40.3 36.1 -11%

Number of injuries per 100 000 population 313.5 284.8 -9%

Number of collisions with fatality 16 19 19%

Number of fatalities from collisions 16 20 25%

Source: ACT Policing Annual Report 2004–2005, PROMIS as at 3 July 2006, ACT Department of Urban Services and Australian Bureau of Statistics. Notes: 1. 251 843 and 256 720 vehicles were registered in the ACT as at 30 June 2005 and 30 June 2006 respectively. 2. PROMIS data based on: (i) confirmed incident used where available, otherwise reported incident; and, (ii) Motor vehicle and traffic collisions calculated from incident module and collisions in accident module less any incident common to both. 3. A fatal collision for the 2005–2006 financial year has been included pending coronial investigation. This incident may not be included in subsequent publications.

46 Agency Performance Key Strategic Achievements PART B

Random and Targeted breath testing Figure B.12: Motor vehicle collisions ~ 1996–1997 to 2005–2006 Total breath tests conducted during 14 000 1400 2005–2006 were 77 594, with a strike rate of 1.56 per cent compared with 12 000 1200 last year’s 46 898 with a strike rate of

10 000 1000 2.33 per cent. It should be noted that while the strike rate has decreased, 8 000 800 this was anticipated. Any sizeable increase in total tests will result in 6 000 600 a corresponding decrease in the strike rate. Breath testing results for 4 000 400 Number of collisions 2005–2006 can be seen in Figure B.13. Breath Testing results for the last

2 000 200 Number of collisions with injury 10 years can be seen in Figure B.14 and B.15. 0 0

1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006

Year Collisions Collisions with injury

Source: ACT Policing Annual Reports 1996-97 to 1998-99 and PROMIS database as at 3 July 2006.

Figure B.13: Number of breath test by month ~ 2005–2006

18 000 16 762 140

16 000 120

14 000 100 12 000 10 583

10 000 8 965 80 8 051

8 000 6 707 60 6 275 5 840 6 000 4 433 40

3 744 Positive breath tests

Breath tests conducted 4 000 2 228 2 428 1 578 20 2 000

0 0

Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06

Month Tests Positive results

Source: ACT Policing Annual Reports 1996-1997 to 2003-2004 and ACT Policing Traffic Operations.

47 PART B Agency Performance Key Strategic Achievements

Promoting road safety Figure B.14: Number of breath test by year ~ 1996–1997 to 2005–2006 Traffic Operations and the Media Team 160 000 1 400 continue to identify any opportunity to 142 894

promote road safety issues with various 140 000 1 200 media outlets. The strategy is an 112 651 120 000 109 259 attempt to heighten public awareness 103 936 1 000 and alter public perception with regard 100 000 81 851 800 to road safety issues. Community road 75 176 76 675 77 594 80 000 safety behaviours compared to the 600 60 000 national average are shown in 48 332 46 898 Figure B.16. 400 40 000 Positive breath tests Breath tests conducted

Vulnerable road users, in particular 20 000 200 motor cycle riders, will become an 0 0 increased focus of Traffic Operations in the coming period as motor 1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 registry statistics indicate motorcycle registrations/licences are increasing Year

as the cost of fuel escalates. During Tests Positive results the reporting period, Traffic Operations increased enforcement of road Source: ACT Policing Annual Reports 1996-1997 to 2003-2004 and ACT Policing Traffic Operations. rules relating to motorcycle riders and focused on a number of the ‘mini monthly operations’ which are identified in the Traffic Management Figure B.15: Strike of random breath testing ~ 1996–1997 to 2005–2006

Plan 2005–2006. Together with Media/ 3.00 Marketing focused campaigns were 2.55 developed to support these operations 2.50 2.33 and increase the profile of the issue.

2.00 Legislation change 1.56 1.49 The announcement by the Minister 1.50 for Police and Emergency Services

that available sites for mobile camera 1.00 0.72 placement will be expanded is seen 0.66 0.61 0.63 as a positive step and will increase 0.49 0.50 0.33 the number of sites utilised to 99.

This coupled with other strategies are Percentage of total tests returning a positive result expected to impact on collision-related 0.00 key performance indicators.

1996-1997 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006

Year

Source: ACT Policing Annual Reports 1996-1997 to 2003-2004 and ACT Policing Traffic Operations.

48 Agency Performance Key Strategic Achievements PART B

Community involvement Figure B.16: Road traffic and safety behaviours ~ 2005–2006 Traffic Operations regularly attends 30.0 community functions, such as fetes, 26.9 open days and schools as well as 24.5 25.0 providing information sessions on 20.8 21.2 traffic enforcement/road safety to a 20.0 diverse range of community groups. This is combined with participation

15.0 in many cross border events like the Murrumbateman Field Day where ACT 10.6 10.4 Policing creates a joint display stand 10.0 with NSW Police. These additional functions are seen as important 5.0 2.4 2.6 3.0 2.0 2.0 1.6 in providing a service to the ACT community to ensure a safe road Percentage who drive in this manner sometimes 0.0 10km/h or Over 0.05 Without a Tired Using a mobile While impared network is maintained. more over the blood alchol seatbelt phone with a by medication speed limit limit handsfree kit or other drugs Members from Traffic Operations staff Issue the School Traffic Centre at Belconnen

ACT Australia on a regular basis with the overall program being managed by Crime

Source: ACNielsen, National Survey of Community Satisfaction with Policing, July 2006. Prevention. School children from throughout the ACT attend the centre, where they are supervised and taught road safety by traffic members. This Technology changes Due to software upgrades within approach allows school children to learn RAPID, a new laptop computer has There have been a number of more about road rules and safety while been purchased to ensure maximum technological developments that have interacting with police officers in an effectiveness. Traffic Operations influenced Traffic Operations during informal atmosphere. has taken delivery of a van from 2005–2006. Crime Prevention which was surplus An important aspect of information Traffic Operations members also to that areas needs. RAPID will be exchange is the presentation of supported the commencement of the permanently installed in the van and initiatives/activities to a variety of local, ACT Policing Pro-active team in mid will be utilised as operational priorities interstate, National and International November through the deployment and permit. groups, which in turn allow Traffic training of members in Recognition & Operations to discover new initiatives. The Collision Investigation and Analysis of Plates Identified (RAPID). During the year Traffic Operations Reconstruction Team continue to This is a software computer system hosted several international visitors improve their skills and capability developed by a member of the AFP. such as the Irish Parliamentary through the completion of an advanced It is designed to capture an image Committee on Transport. of a registration plate, recognise the diagramming and animation course letters/numbers and compare these to being conducted by experts from a database containing details provided the USA. This will allow the team to from a variety of sources including ACT develop 3D animations of collisions and Motor Registry, Department of Urban create the potential for the animation Services and other law enforcement software to be utilised for all crime agencies. The details contained in the scenes. database relate to a variety of offences including unregistered motor vehicle, unlicensed/cancelled/disqualified drivers.

49 PART B Agency Performance Key Strategic Achievements

Crime Prevention 34. Percentage of juveniles diverted safety. The fast-tracking of family who have not re-offended in the violence cases through the judicial reporting period (80% or more). processes reduces stress for the victim 37. Number of children attending the and ensures perpetrator accountability traffic entrec (3 400 or more). is more effective and timely.

Results from the Purchase Agreement Victims of crime can be found in Table B.20. The requirements of police for the On 15 May 2006, Detective responsible treatment of victims of Superintendent Ann McEvoy crime is set out in the Victims of Crime Acting transferred to AFP National and was Act 1994. ACT Policing has established Superintendent two Victim Liaison Officers to assist Matthew Varley. replaced by Acting Superintendent Matthew Varley. victims in their dealings with the The Crime Prevention portfolio criminal justice system Members retain contributed to Purchase Agreement overall responsibility for adhering to the outputs by: Targeting the causes of crime principles that govern the treatment of victims of crime, however the Victim • targeting the causes of crime; Family Violence Intervention Liaison Officers are available to provide • educating members of the Program support, quality assurance, training and community about property and The Family Violence Intervention a reference point to members. personal safety; and Program continued to be a leading The Victim Liaison Officers represent • pursuing inter-agency partnerships example of criminal justice intervention ACT Policing at various government that assist in achieving this in family violence with ACT Policing and community meetings about the objective. working in partnership with other issues that effect victims of crime participating agencies including the Under the ACT Policing Purchase and maintain contact with various Victims of Crime Coordinator, Domestic Agreement Performance Statement government and community service Violence Crisis Service, Office of the 2005–2006. Crime Prevention has taken providers for victims. The Victim Liaison ACT Director of Public Prosecutions a lead role by coordinating activities to Officers provides supplementary (DPP). ACT Corrective Services, Legal improve the following KPI’s: services to victims of serious crime Aid Office (ACT) and the Department of which include acting as a link with 32. Percentage of persons satisfied or Justice and Community Safety. the investigating officer, providing very satisfied with police support ACT Policing members and personnel information about victims’ support for community programs (exceed from other participating agencies services, referral to providers of victims’ jurisdictional average) undertook a three-day Family Violence support services and referral to the DPP 33. Number of juveniles undertaking a Training course run in conjunction with Witness Assistant in accordance with diversionary conference the DPP. The program is recognised the procedures set out in the AFP/DPP (35 or more). as a national benchmark by accessing Protocol on Victim Support. leading practices for criminal justice intervention in family violence.

During the reporting period, over 500 members of ACT Policing completed on-line training, relating to the services available from the Domestic Violence Crisis Service.

The Family Violence Intervention Program policy of pro-arrest, pro- charge and strongly objecting to bail is indicative of a program which is committed to protection of the victim’s

50 Agency Performance Key Strategic Achievements PART B

Table B.20: Crime prevention key performance indicators 2005–2006

Measures Annual target Result % variation Target 2005–2006 from target achieved?

32. Percentage of persons satisfied or very satisfied with police Exceed Jurisdictional 64.6% -8.5% N support for community programs. Average (70.6%)

33. Number of diversionary conferences conducted for juvenile 35 or more 71 102.9% Y offenders.

34. Percentage of juveniles diverted who have not re-offended in the 80% 87.3% 9.2% Y reporting period.

35. Number of referrals to SupportLink. 1 250 or more 2 305 84.4% Y

36. Number of referrals to drug diversion programs (drug demand 40 or more 43 7.5% Y reduction effort).

37. Number of children attending the traffic centre. 3 400 or more 3 466 1.9% Y

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006.

ACT Policing developed a patrol booklet Educating members of the In November, 2005, as the result of titled ‘Are you a Victim of Crime?’ community about property and a grant from the NRMA Safety Trust, which provides victims of crime with personal safety the Children’s Traffic Centre purchased crime prevention advice and contact 50 new bicycles and helmets for use details for a wide range of support Children’s Traffic Centre by school children at the centre. The services and assists members in their replaced bicycles were distributed to compliance with the 12 governing During the reporting period, grants local ACT charities for refurbishment principles under the victims of crime were received via ACTION Buses as and distribution to needy families in legislation. ACT Policing members hand part of the ongoing grant program from time for Christmas. out the booklet to victims of crime at the NRMA for 135 Grade four classes Over the 12 month period, ACT Policing the time of attending an incident. of primary school students to attend the Children’s Traffic Safety Centre anticipated that some 3 400 children During the reporting period, Victim at Belconnen. At the Centre primary would be facilitated at the Belconnen Liaison Officers have been in contact school children undergo road rules Traffic Centre. Final figures revealed with over 400 victims of crime, made instruction and bicycle riding skills that this figure was exceeded - with a over 250 external agency contacts and training provided by Traffic members as total of 3 466 undertaking the safety sent 275 letters to victims of crime. part of the ongoing road safety program program. for primary school children in the ACT.

51 PART B Agency Performance Key Strategic Achievements

Constable Kenny Koala Program Constable Kenny Koala received a new Royal Canberra Show Constable Kenny Koala car, courtesy of The Constable Kenny Koala program The Royal Canberra Show provided ACT a two year sponsorship arrangement has been operating for over 30 years Policing with a valuable opportunity to with AVIS car rentals. This gives in Canberra and is designed to help convey crime prevention and safety Constable Kenny Koala the mobility educate primary school aged children messages to the Canberra Community. his role requires and makes him more on a range of safety and crime The theme of ACT Policing at the Royal visible on Canberra’s streets. The prevention messages and to encourage Canberra Show targeted children, youth former Constable Kenny Koala vehicle children to turn to police for help and and adults with messages of: is not lost to the Canberra Community advice. The theory aspect of the bicycle as it has been donated to the AFP • play ‘safely’; safety training is also delivered through Police Museum. the Constable Kenny Koala program • drive ‘safely’; and • party ‘safely’ During 2005–2006, Constable Kenny Koala visited 72 schools and 78 pre- Crime Prevention, Crime Stoppers schools. The target number of schools and Police Citizens Youth Club joined set was 86, this target was exceeded forces in the main display assisted by by 64 schools. the police volunteers in policing and for the first time police recruits. The Red Constable Kenny Koala met with 13 920 Cross Youth Team joined the display primary and pre-school children during every evening with their drug education the year, in 809 class visits, which package. exceeded the target set of 686. The police motorcycle once again proved to be a crowd pleaser along with the Bosch Electronic Stability Program driving simulator, which is an active safety feature that helps prevent collisions by stabilising vehicles when they begin to skid.

52 Agency Performance Key Strategic Achievements PART B

Pursuing inter-agency The development of team building and partnerships leadership skills are the main focus as well as mentoring of those who need RecLink that particular support.

RecLink is a recreational program ACT Policing supports Reclink by: funded through the Office of Children, • the secondment of a sworn police Youth and Family Support. This program officer to the program, participating operates through the Police Citizens in outreach and centre-based Youth Club and targets young people activities, case management and aged 12 to 25, especially the age range promotion of Reclink to community from 12 to 17 who are considered services and schools; ‘at risk’ or suffering homelessness, mental health issues, vocational and • Reclink make presentations to educational difficulties and geographic each AFP recruit class and Police Volunteers, promoting their services; The Royal Canberra Show was also or family isolation. • community events, where Reclink an opportunity to showcase some The program provides increased contribute by providing barbeques of the technology, equipment and access to a diverse range of sport and and other promotional activities; and skills that support the professional recreational activities to ‘at risk’ young capabilities of ACT Policing, Water people through: • encouraging ACT Policing members Police, Specialist Response and to make referrals of young persons Security, Search and Rescue and Traffic 1) centre based programs – structured thought to be ‘at risk’ to the Reclink Operations. Members from Forensics and planned sport and recreation Team, as an early intervention and the Collision Investigation and activities, in four accessible locations approach. Reconstruction Team provided the through the ACT; crowd with interesting insights into 2) outreach based programs – utilising their roles; while Facefit technology a mobile activity centre, sport and was also demonstrated. recreational activities are provided in a wide range of locations accessible It is estimated that some 30 000 to young people in geographically members of the public passed through isolated areas. They include planned the ACT Policing exhibition at the 2006 events, ongoing events and informal, Royal Canberra Show. one-off events as required; and, 3) information, referral and advocacy – working to maximise positive outcomes for the young person as negotiated with them, through centre and outreach activities.

53 PART B Agency Performance Key Strategic Achievements

Restorative Justice Youth services Work experience

The Restorative Justice Unit is part Members of the Crime Prevention Given the nature of police work, it is not of ACT Department of Justice and Team have developed partnerships with possible to have student placements Community Safety and operates under a number of organisations supporting within operational areas. To address the Crime (Restorative Justice) Act youth at risk. These organisations this a Careers Introduction program has 2004. have referred youth at risk to Crime been developed by Crime Prevention. Prevention for assessment of their This program aims to provide students The AFP has two staff on secondment suitability to undertake a range of in Years 10, 11 and 12 from all ACT to the Restorative Justice Unit who activities through the RecLink program. government and non-government organise and facilitate conferences for These activities may be provided by the schools with an overview and, where matters referred to the Unit by ACT Police Citizens Youth Club, or partner possible, exposure to areas of policing. Policing members. These members organisations such as U-Turn Youth work alongside civilian facilitators under On 29-30 March 2006, a trial of the Services Belconnen and Multicultural the direction of the Restorative Justice program was conducted by ACT Youth Services, Canberra. Unit Manager. Policing Crime Prevention and involved Crime Prevention has negotiated a 16 students and two teachers from The Key Performance Indicators set by number of fully funded scholarships Canberra and Calwell High Schools the Restorative Justice Unit were met: with the Canberra Institute of – representing both the north and south • number of juveniles undertaking a Technology (CIT) for ‘Youth at Risk’ to sides of Canberra. A representative conference – 35 or more annually study for a Certificate II in Hospitality from the Department of Education (71 facilitated); Operations at the Faculty of Tourism Curriculum Development and Support and Hotel Management under a pilot Section also attended and assisted in • percentage of juveniles diverted, program. the evaluation. who have not re-offended in the reporting period – 80% (over 87% Seventeen young people, who To be accepted into the program, who were diverted have not come to demonstrated the motivation and each of the participating students notice re-offending). application to undertake an agreed were required to submit a one page Under Phase One of the legislation, activity in the RecLink program, expression of interest outlining their the Restorative Justice Unit is currently were assessed for their suitability to understanding of what police do, what focussed on conferencing juveniles for undertake the hospitality training, which challenges police face, what they think less serious offences. commenced on 7 June 2006. it takes to be a good police officer and what would make them a good police officer.

The program ran for two days and included both classroom and practical activities. Favourable feedback has been received from participants and police alike. It is anticipated that this program will continue in the next financial year.

54 Agency Performance Key Strategic Achievements PART B

Neighbourhood Watch

As an independent body responsible for its own charter, objective and management, Neighbourhood Watch has been successful in obtaining corporate sponsorship to support its program. Funding provided by a local security company and other additional corporate sponsors resulted in the release of the Neighbourhood Watch Safety Booklet, which provides practical advice on home, property and vehicle security.

ACT Policing supported the 2005 Neighbourhood Watch Awards Night at Safety House Other partners the National Convention Centre, where During the reporting period and Partnerships are crucial to ACT Policing presentations in relation to support following negotiations, partnership efforts and Crime Prevention contribute provided for personal safety and arrangements between ACT Policing to other agency efforts including: reducing the fear of crime initiatives and Safety House Australia changed, were made. • Turnaround Management Committee so that Safety House assumed • Australasian Police Multicultural During 2005–2006 year ACT Policing more responsibility for the day to Advisory Bureau attended a number of mega-meetings. day activities of the group and the Representatives from Safety recruitment of members. ACT Policing • ACT Crime Prevention Council House also attended after both the continues to undertake character • ACT Crime Prevention Working Neighbourhood Watch and Safety checks, at no charge, for Safety House, Group and maintains an active partnership in House executive agreed that a closer • Family Violence Intervention their ongoing successful contribution to relationship between their organisations Program Coordinating Committee would be beneficial. It was also the safety of children and other citizens • Domestic Violence Prevention agreed that the joint meetings should in the community. Council continue and should provided a valuable ACT Policing hosted a Safety House opportunity to enlist the support and • Domestic Violence Prevention Dinner on 23 May 2006, for Safety resources of Neighbourhood Watch Council (Children’s Sub-Committee) House Committee members who have and Safety House to raise public volunteered their services over the • Victim Support Services Reference awareness of the importance of citizens years. Some 42 guests attended the Group contributing towards personal and dinner, including the new Safety House • Restorative Justice Reference property security. co-Patrons, Senator Gary Humphries Group. and Ms Annette Ellis, MP.

55 PART B Agency Performance Key Strategic Achievements

Prosecution and Judicial Overall, it has been a dynamic year Brief Management Team with a number of internal changes and Support the progression of various legislative The Brief Management Team provides and administrative programs. Firstly, the coordination point for preparation Prosecution and the Firearms Registry moved to a and presentation of briefs of evidence Judicial Support new portfolio, the Property, Drugs and to support the prosecution of offenders is a portfolio Firearms Registry and, as of March in ACT Courts. The Brief Management that contains a this year, the Coroners Office now Team is responsible for functions set diverse number comes under the Territory Investigation out below. of functional Group. These changes reflect greater Strategic direction areas all focused functional alignment and service on providing operational demands more efficiently. The team is responsible for examining Detective quality regulatory and addressing issues in relation to the Superintendent and legal With the dismantling of the previous Peter Budworth strategic direction of brief management Firearms Registry and Order Service APM. support. These and ACT Policing investigational and areas consist of Team, the Order Service Team is now a prosecution practices. The team is also stand alone Service and Process Team. involved in providing advice on policy in • brief management This has also been augmented by the regard to investigation and prosecution • firearms registry addition of a Team Leader and two new matters in order to improve the overall • traffic representations, warrants and positions for the family law aspects of effectiveness of ACT Policing. information access Service and Process. The Brief Management Team has • service process team, and During the year ACT Policing regular meetings with internal and • Coroners Office (until March 2006) promulgated, in consultation with external clients such as the DPP. The the Director of Public Prosecutions, team provides advice, feedback and the Failed Prosecution Form which is training to ACT Policing members. completed by the Prosecution when The team also provides input into the any matter is withdrawn or fails at legislation consultative process and court. This then allows evaluation in works closely with the Department of regard to any potential systemic failing. Justice and Community Safety. All failed prosecutions where costs are awarded against police, are reviewed Quality assurance to identify any failings on behalf of ACT The Brief Management Team assesses Policing or DPP. all briefs of evidence prior to their In partnership with the DPP, provision to the DPP to ensure they Prosecution and Judicial Support comply with applicable Protocols and conducted three Brief Adjudication Court requirements and they are of a courses which were aimed at team consistent high standard. The team leaders. In total 57 members attended works closely with the Operations and completed the course. Support Sergeants attached to the stations. Throughout the year Prosecution and Judicial Support has engaged in effective and productive communication with both the DPP and the ACT Magistrates Court. These relationships continue to aid in an holistic approach to any issues within the prosecution process.

56 Agency Performance Key Strategic Achievements PART B

Table B.21: Supporting the judicial process key performance indicators 2005–2006

Measures Annual target Result % variation Target 2005–2006 from target achieved?

28. Number of hearing briefs of evidence delivered to the DPP. Less than 1 180 1 029 -12.8% Y

29. Percentage of prosecutions finalised by offence proved in court.* Exceed 80% 83.7% 4.7% Y

30. Percentage of prosecutions finalised by a not-guilty verdict or Less than 18% 14.5% -19.6% Y otherwise withdrawn.*

31. Percentage of prosecutions otherwise resolved.* 0 - 5% 1.8% -64.3% Y

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006. * Refer to footnote d. pg 123.

National Information Statistics for Table B.22: Number of matters where the DPP represents the AFP 2005–2006 are outlined in Table B.23.

Magistrates court 2003–2004 2004–2005 2005–2006 Legislative review

Number of completed charges _ adult 11 735 9 507 11 574 Prosecution and Judicial Support

Number of convictions – adult 7 375 6 018 7 132 has continued with their program of legislative review and a number of Number of completed charges _ children 1 989 1 056 1 343 amendment proposals have been Number of convictions – children 987 528 690 identified. Specifically, submissions have been made for the introduction Source: ACT Director of Public Prosecutions. of Court Attendance Notices and a number of recommendations have been made to amend the ACT Crimes Protocols Prosecution outcomes (Forensic Procedures) Act 2000 and the ACT Firearms Act 1996. Brief compliance is measured against: The ratio of convictions to charges as reported in Table B.22 should not Roll-out of the Criminal Code 2002 • AFP / DPP protocols on prosecution be directly compared with results continued during the time of reporting and judicial support; associated with Purchase Agreement and required constant monitoring of • ACT Magistrates Court practice measures 28 to 31 as set out in Table the indictment requirements. The latest directions; and B.21. Separate charges are not grouped roll-out involved drug offences. This into individual cases for measurement • AFP guidelines concerning the process will continue to impact on the purposes. The number of convictions submission of briefs. Indictments Officer throughout 2006. against completed charges is regarded These relate to timeframes for the as a satisfactory outcome when provision of briefs of evidence, the charges are grouped as cases. appropriate format and content of Nominal Informant evidentiary documentation, and when police will be required to attend Court. In the 2001–2002 financial year ACT Policing, supported by the DPP, introduced a Nominal Informant to attend all Case Management Hearings (excluding Family Violence) in the place of individual informants. This initiative has been highly successful and resulted in a significant reduction in the number of officers having to attend these matters.

57 PART B Agency Performance Key Strategic Achievements

Table B.23: Case Management Hearing (excluding Family Violence matters) – Nominal Informant Statistics 2005–2006

Category Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Total

Case Management – Hearings Attended 60 78 107 100 77 76 40 109 76 83 67 88 961

Informants saved from Court 49 60 78 88 65 66 29 82 59 68 63 85 792

Informants Required to Attend Court 2 1 0 1 2 6 4 3 4 6 4 3 36

Part Heard 18 32 38 31 22 22 11 45 22 33 21 33 328

Prosecutions Cleared Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Total

To Full Hearing 35 23 29 32 28 26 20 31 25 28 23 30 330

Warrant To Issue 5 3 4 10 4 6 0 4 8 3 2 4 53

National Evidence To Offer – All Charges 3 8 7 7 9 6 2 9 4 6 10 11 82

Guilty Plea – All Offences 2 8 3 10 5 5 7 12 8 7 6 8 81

Guilty Plea – Back up Charges NETO’d 0 0 0 1 0 0 0 0 0 0 0 0 1

Guilty Plea – Plea Bargain and Lack of 1 2 7 4 3 4 0 9 3 8 3 5 49 Evidence NETO’s

Source: ACT Brief Management Team 2006.

Failed/withdrawn prosecution • Withdrawn Traffic Infringement reporting Notice Prosecutions Table B.24: Court costs awarded • Replacement or duplicate charges As previously reported, in September 2004–2005 2005–2006 Difference 2005 ACT Policing in partnership with • DPP Plea Bargain $232 144 $136 598.67 -$95 545.33 the DPP implemented a process to • Other Matters: such as Restorative report on and evaluate all ACT failed Justice referrals, scheduled charges Source: ACT Director of Public Prosecutions. and withdrawn prosecutions. A total or breach of recognizance charges of 440 Failed / Withdrawn Prosecution not acted upon by the Court. Report forms were received from the ACT Firearms DPP relating to 711 charges that were When reviewing these matters, it is The Firearms Registry provides a shop withdrawn or failed before the ACT indicated that 53.16 per cent of the front counter and client service to the Magistrates Court. 711 charges that were apparently ACT firearms community. The team unsuccessful are in fact positive The statistics gained from the report provides for regulatory processes and outcomes and should not be considered forms provided ACT Policing with the approvals for ACT Firearms Licences unsuccessful. Applying the 53.16 per opportunity to evaluate unsuccessful and Firearm registrations. ACT Firearms cent to the previously considered prosecutions and quantify prosecution focuses on regulation and investigation success rates. Reviewing the Failed unsuccessful percentage of 14.5 per of firearms and firearms related / Withdrawn prosecution reports has cent (key performance indicator 30) offences. revealed that, for key performance suggests the prosecutions success indicator 30 of the Purchase rate could be considered to increase by Agreement, a large number of those 7.7 per cent. This would then increase prosecutions that appear unsuccessful the total prosecution success rate actually contain a high percentage of from 83.7 per cent (key performance charges that should not be considered indicator 29) to 91.4 per cent. unsuccessful, as follows:

58 Agency Performance Key Strategic Achievements PART B

Trends/issues Table B.25: Firearms license processing 2005–2006 The National Firearms Management System scoping study was completed Licence Type Issued Surrendered Expired Suspended Granted Cancelled Refused with inputs from ACT Policing and all Armourers 1 0 0 0 0 0 0 State and Territory stakeholders. The Scoping Study outcomes provide an Business 29 0 0 0 0 0 0 opportunity for ACT Policing to advance Collectors 7 0 0 0 0 0 0 its support and information sharing capabilities nationally. Employment 123 10 5 0 0 2 0

Composite Entity 14 0 0 0 0 0 0 Warrants Dealers 1 0 0 0 0 0 0 The functions of the Warrant Registry Firearms 1 081 170 602 2 0 6 1 are to: Heirloom 4 0 0 0 0 0 0 • Receive warrants from the ACT Courts and other jurisdictions; Instructors 3 1 0 0 0 0 0 • Maintain accurate computer records; Minors Permit 20 0 0 0 0 0 0

• Provide secure storage of all Total 1 283 181 607 2 2 1 warrants; Source: ACT Firearms Registry July 2006. • Provide registry services and security of First Instance Warrants files; Table B.26: Regulatory activity, registration of firearms • Return expired warrants to the Legislation Reference Activity 2004–2005 2005–2006 courts and facilitate the return of warrants recalled by the courts; ACT Firearms Act 1996 Section 50 Registrations 2 295 1 657

• Initiate debt recovery procedures for Section 59 Endorsements 400 1 148 outstanding Commitment Warrant Section 72 Disposed Interstate 667 346 holdings and • Initiate the execution of warrant Section 78 Surrendered (Unconditional) 98 42 procedures. Section 39 Seized DVO 9 11

Seized other 36 35

Section 110 Reported Lost 0 0

Source: ACT Firearms Registry July 2006.

Of the warrants issued during the of recorded incidents and other agency financial year 52 per cent were documents. The team’s activities are executed by arrest and/or payment, regulated primarily by the Australian 12 per cent were returned to the Courts Federal Police Act 1979, Privacy Act and 36 per cent still remain active. 1988 and Children & Young People Act Information Access Team 1999.

The Information Access Team processes requests from members of the public, solicitors and government departments for access to information

59 PART B Agency Performance Key Strategic Achievements

The team manages subpoenas from Australian courts and tribunals to Table B.27: Infringement notices provide all documents relating to an individual or particular incident. 2004–2005 2005–2006 % change These documents have to be closely Traffic 16 469 16 988 3% scrutinised to protect the rights of the Parking 936 781 -17% individual and ensure investigations are not compromised. There has been Traffic cautions* 3 494 3 192 -9% a significant increase in the number of requests for information received from Source: BRIO as at 20 July 2006. *as recorded on AUTOCITE. the Department of Family Services with an average of 30 such requests being processed each month. Figure B.17: Traffic infringement notices issued by police* by Traffic Representations and infringement type ~ 2001–2002 to 2005–2006

Autocite 30 000 14 000

The Traffic Representations and 12 000 Autocite Management Team is 25 000 responsible for: 10 000 • Exercising the Chief Police Officer’s 20 000

delegation with regard to Traffic 8 000

Infringement Notices; 15 000 • Processing infringement 6 000

representations and requests 10 000 for extension of time to pay and 4 000 Total infringement notices issued Total

disputes of both police and camera Infringement notices issued by type 5 000 detected offences; 2 000 • Processing camera detected offences involving police vehicles; 0 0 2001–2002 2002–2003 2003–2004 2004–2005 2005–2006 • Preparing summons briefs for Year camera detected offences including Speeding Driver behaviour Vehicle and other infringements Total TINS the contravention of speed limits and red traffic light signals; Source: BRIO as at 20 July 2006. * Does not include infringements issued by ACT Department of Urban Services. • Liaising with the DPP regarding briefs of evidence for traffic infringement matters and providing The team also manages and maintains Following a joint review with the certification required under the Autocite Computerised Traffic Commonwealth Ombudsman’s legislation; and Infringement System for ACT Policing. office, several recommendations • Conducting licence and registration Information collected in traffic have been implemented by the checks. infringements is supplied to the Road Traffic Representations and Autocite Transport Authority for entry into their Management Team as follows: database system and subsequent • Applications can be submitted either management of traffic fines and on-line or printed out, completed by suspension of drivers licences. hand and submitted by fax or post;

Results from Autocite are displayed in • On-line forms have been designed to ensure all necessary information Table B.27 and Figures B.17 and B.18. is provided by the applicant to minimise delays;

60 Agency Performance Key Strategic Achievements PART B

Service and Process Team Figure B.18: Cautions issued by police* by caution type ~ 2001–2002 to 2005–2006 The Service and Process Team also comprises the ACT Family Law 6 000 2 500 Team and is responsible for the administration, service and execution of 5 000 various Judicial Orders, Warrants and 2 000 Notices including:

4 000 • Interim and Final Domestic Violence 1 500 Orders; 3 000 • Mental Health Treatment Orders; 1 000 • Personal Protection and Workplace 2 000 Orders issued by the ACT Total cautions issued Total

Cautions issued by type Magistrates Court; 500 1 000 • Warrants of Eviction issued by the ACT Residential Tenancies Tribunal;

0 0 • Recovery Orders and arrest warrants 2001–2002 2002–2003 2003–2004 2004–2005 2005–2006 issued by the Family Law Courts of

Year Australia; and

Speeding Driver behaviour Vehicle and other infringements Total cautions • Summonses and subpoenas issued by all ACT Courts. Source: BRIO as at 20 July 2006. * Does not include infringements issued by ACT Department of Urban Services. The responsibility for the personal service of many of these Orders, which • A graphical flow chart has been Major achievements includes explaining conditions of the included on the website to help the Orders, rests with police. Additionally, In a letter to the AFP the Commonwealth public better understand the review the Team provides similar assistance Ombudsman complimented the process for withdrawal or disputes to interstate jurisdictions in regard Traffic Representations and Autocite of Traffic Infringement Notices; to comparative Orders, Warrants, Management Teams for their active Summonses and Subpoenas for • useful links to enable members of participation and co-operation during Respondents/Defendants residing the public to pay infringements on- the joint review. within the ACT. Orders received and line and to examine the current list served are outlined in Table B.28. of penalties for traffic offences have Technology also been included; and As uniformed, operational police The Autocite terminals used to issue officers, the Team also provides • Internal AFP Adjudication Guidelines traffic and parking infringements are ongoing support to ACT Policing for reviewing Traffic Infringement routinely updated with lists of stolen patrols in an effort to contribute to Notices were reviewed to ensure motor vehicles, suspended and cancelled the provisions of Community Policing Police adjudicators are provided with drivers and vehicles and all persons Services to the ACT, in accordance with adequate and appropriate guidance wanted on warrant in the ACT. A new the Purchase Agreement. when performing this role. initiative has been the inclusion of lists of persons and/or vehicles of interest that could be involved in more serious offences and may come to notice during routine traffic stops. The information gathered in such circumstances can then be easily accessed and utilised for intelligence purposes.

61 PART B Agency Performance Key Strategic Achievements

The legislation used by the team include the Domestic Violence and Table B.28: Orders received and served 2005–2006 Protection Orders Act 2001, Residential Tenancies Act 1997, Mental Health Type of order Received Served % served (Treatment and Care) Act 1994. The Restraining Orders 1 977 1 724 87% services provided by the team are often Domestic Violence Orders 1 546 1 196 77% directed towards people and families in crises. The Team is comprised of Family Recovery Orders 27 23 85% experienced police officers who are Interstate Order 141 92 65% fully conversant with the relevant legislation and conditions of the Summons 4 114 3 699 90%

Judicial Orders they serve. This level Interstate Summons 360 285 79% of experience, together with excellent negotiation skills, is required to Total 8 165 7 019 86% undertake those duties and reduce any Source: PROMIS as at 3 August 2006. Notes: 1. Orders served represent those orders that have been served by adverse impact on the public. police where order status is recorded as “EXECUTED/SERVED” in PROMIS and those orders where execution details have been recorded. 2. Orders and summons are those issued by a court within the ACT, unless otherwise stated.

Family Law Team Performance

The Family Law Team has a unique role In May 2006, an audit was conducted in managing matters arising from the by PricewaterhouseCoopers on the Family Law Courts. It is also responsible processes and procedures of the Team. for direct liaison with the Family Courts The outcome of that audit provided of Australia. This responsibility regularly a number of recommendations sees it investigating matters with streamlining the current procedures of National and International implications, the Team. These recommendations are such as the recovery of a child (or in the process of being implemented. children) taken interstate or overseas. These matters can be quite complex and emotive for those involved and for this reason, a dedicated team was established in 2005 to provide a centralised area of expertise for ACT Policing.

62 Agency Performance Key Strategic Achievements PART B

Operations Monitoring • Child Sex Offender Registry Team; • Provide a deterrent to re-offending and Intelligence Support • Drug Intelligence Team; • Provide child abuse victims and their • Fraud Intelligence Team; families with an increased sense of security services • Information and Crime Stoppers Team; • Increase and improve the accuracy The Operations of police and child sex offender • Surveillance Teams; Monitoring and intelligence, and Intelligence • DNA Behavioural Team; • Assist in the monitoring, Support Portfolio • Human Source Management Team; investigation and prosecution of provide a range • Property Intelligence Team; child sex offences committed by of Intelligence recidivist offenders. and Operational • ACT Policing Operations Monitoring Centre; and support Police also conduct un-notified audits Detective capabilities • Security Intelligence Team (including on offenders to verify the information Superintendent with the aim provided by them is accurate and true, Steve Mewburn. the Physical Security Officer). of enhancing collect intelligence and monitor patterns operational response within ACT of behaviour. Policing. Drug Intelligence Team As of 29 December 2005 all ACT The ACT Policing Operations The Drug Intelligence Team is based child sex offenders were Monitoring Centre was developed responsible for the collection, collation liable to registration on the Australian to evaluate, monitor and report and analysis of drug intelligence for National Child Offenders Registry on incidents to ensure effective Heroin, Cannabis, Amphetamine and database, in the ACT. Australian management of incoming non-urgent Other Synthetic Drugs. This includes National Child Offenders Registry response referrals from the public. associated information on the source is a nationwide system designed to The Operations Monitoring Centre and supply of Drugs in the ACT. The monitor movements of convicted child identifies crime trends, researches Drug Intelligence Team has provided sex offenders. Registered persons and collates necessary information direct tactical intelligence support to are provided with an information pack and reports these to the Operations major ACT drug investigations such as detailing their responsibilities under the Committee for tasking. The Operations Operation Coffeol; an investigation into Crimes (Child Sex Offenders) Act 2005. Monitoring Centre also releases general the importation of MDMA pills secreted The period in which a convicted information to the public in response within mail packages and Operation offender is registered on the Australian to incidents in order to assist the Saltant; an investigation into a high National Child Offenders Registry data community in protecting themselves. level methylamphetamine distribution base varies from eight years (Class 2 network. The Drug Intelligence Team is This year, Operations Monitoring and offence), 15 years (Class 1 offence) and further responsible for the provision of Intelligence Support enhanced it’s life for convictions on multiple charges. capability through the introduction strategic intelligence product in relation of a number of functions including to illicit drug networks and drug issues If a registrable offender in the ACT the implementation of the child sex of relevance to ACT Policing. wishes to relocate interstate they are offender registry team. required to notify the registrar of their impending move. Information about the Child sex offenders registry With an establishment of 71 members, registrable offender is then transferred team Operations Monitoring and Intelligence to the registrar of the state or territory Support teams are divided into the The Crimes (Child Sex Offenders) Act in which residence will occur. following areas: 2005 was enacted in the ACT on 29 December 2005 as part of a national commitment to combat the exploitation of children. The purpose and functions of the ACT register are as follows:

63 PART B Agency Performance Key Strategic Achievements

Table B.29: Crime Stoppers figures 2005–2006

Month Calls Arrests Charges Cash Seized Property Drugs Seized Rewards Paid Recovered

July N/A 2 6 $5 100 $0 $11 500 $0

August N/A 2 10 $23 000 $5 000 $85 000 $0

September N/A 7 7 $280 $1 500 $7 500 $0

October N/A 3 15 $82 600 $0 $75 700 $0

November N/A 0 0 $0 $0 $0 $0

December N/A 1 3 $0 $36 000 $60 000 $300

January 761 0 0 $0 $0 $0 $0

February 826 3 5 $0 $600 $30 100 $0

March 831 2 2 $2 000 $0 $77 000 $0

April 505 0 0 $0 $0 $0 $0

May 586 2 2 $0 $0 $11 000 $0

June 593 0 0 $0 $0 $0 $0

Total 3 802 22 50 $112 980 $43 100 $357 800 $300

Source: ACT Crime Stoppers, July 2006

Information Services and Crime of government and non-government Stoppers agencies on behalf of the various investigative areas of ACT Policing. The Information Services and Crime Crime Stopper statistics are displayed Stoppers Team incorporates the ACT in Table B.29. Region Crime Stoppers program which is celebrating 10 years in the ACT In October 2005, a Crimes Stopper community in 2006. Members of the caller provided police with information public are able to anonymously report that led to the production and execution any information about criminal activity of two Drugs of Dependence Act 1989 or persons involved in a crime to search warrants in Hawker and Page. members of the team. This information As a result of the search warrants, Celebrating 10 years in is forwarded to the relevant intelligence narcotics to the value of $72 000 and the ACT Community. or investigative area. cash to the value of $80 000 was seized.

The team receives and evaluates all information reports that are produced by members of ACT Policing, and is responsible for maintaining AFP intelligence holdings that relate to ACT Policing. The team assesses, evaluates and distributes information to the core business areas to which it relates. Further, the team provides a central liaison point with a number

64 Agency Performance Key Strategic Achievements PART B

ACT Region Crime Stoppers was highly The team also monitors all incidents A missing person’s health, safety praised by the Federal Magistrates in relation to serious offences against and welfare are paramount. A Court of Australia. In November the person and provides intelligence missing person may be vulnerable to 2005, details were provided to ACT support to investigations in relation to exploitation, may feel unable to make Region Crime Stoppers concerning these matters. sensible, long-term decisions about the whereabouts of a mother and child his or her future, and may be more who had been missing for a period of vulnerable to becoming a victim of Missing persons approximately nine months. The AFP crime and/or an offender. in conjunction with Queensland Police National Missing Persons Policy Going missing is not a crime, – but were able to locate the child who in police are best placed to remain the turn was reunited with her father in The impetus for the formalisation of first point of contact to report a missing January 2006. arrangements of the national missing person and to undertake preliminary persons policy has come from the In December 2005, a reward was paid investigations, especially to ascertain if recommendations in the Inquiry into to a caller who provided information a crime has been committed. the Circumstances of the Immigration to ACT Region Crime Stoppers that Detention of Cornelia Rau conducted A suspected missing person should led to seizure of cultivated hydroponic by former Australian Federal Police always be reported to the local police. cannabis to the value of $60 000. Commissioner Mick Palmer in July Property was also seized to the value of 2005. Coordination and information sharing is $36 000. essential. Coordination and information Following the release of the Palmer sharing, especially of ‘evidence of life’ Report, the Prime Minister wrote to all DNA Behavioural Team information, across governments, the Premiers and Chief Ministers on private sector and community groups is The DNA Behavioural Team is 14 July 2005 seeking their vital for the prevention and location of responsible for a number of intelligence cooperation in implementing those missing persons. and support functions, including recommendations that require a A national missing persons database/ the administrative and coordination national response and those that are capability is a vital component of a functions that relate to DNA matches, State or Territory specific. A national national missing persons policy. Intelligence support to investigations missing persons policy was identified as one such recommendation requiring and liaison between ACT Policing and Involvement and support from families, a national response. ACT Corrections. can provide important clues and significant support to help government Over six months of the reporting year, The Policy recognises that a successful agencies locate a missing person. the team under took the back-capture national approach in the investigation Equally, police support to family and of DNA from serious offenders in of missing persons requires close cooperation between: friends is also crucial in reducing the accordance with the Crimes (Forensics traumatic impact of a person going Procedures) Act 2000. During this • Police (Commonwealth and State/ missing. period, DNA was taken from 93 Territory jurisdictions); persons, resulting in 37 crime scenes • Other Government Sectors The team dealt with 1 080 reports of being matched to 22 offenders. (Commonwealth, State/Territory and missing persons in the last twelve All administration of the Forensic Local); and months, of which, 569 were deemed to Procedures Act is handled by the team, be ‘Absconders’. Of the 1 080 persons • Non-Government Agencies. including the liaison between DPP, reported missing, all but two have been Forensic Services and investigators. located. Policy Principles The team is also responsible for the provisions of specialist training in Prevention is always preferable and relation to the Forensics Procedures advocacy, education, research and Act to all ACT Policing personnel awareness raising are essential including recruits. elements of preventing people going missing.

65 PART B Agency Performance Key Strategic Achievements

Corrections Liaison Officer Human Source Management Property intelligence team Team The Corrections Liaison Officer facilitates The Property Intelligence Team exchange of information between the The Human Source Management provided intelligence support to relevant areas regarding prisoners held Team, under the administration of the Operation Halite, the ACT Policing interstate and those supervised by ACT National Registrar, provides guidance, initiative addressing volume crime. The Corrections in the ACT. assistance and advice on human source team sought to: handling issues to all members of ACT • identify and address volume crime Policing. This includes the delivery of Security Intelligence Team issues; training to ACT Policing personnel in the The Security Intelligence Team is fundamental methodologies of Human • identify targets and persons of responsible for the provision of timely Source Management. interest as a result of emerging and accurate intelligence with a view to trends; The core function of the Human Source preventing acts or threats of terrorism, • provide analysis of volume crime Management Team is the collection violence, harassment, intimidation within the ACT, such as burglary and of intelligence that responds to and or unlawful behaviour motivated by stolen motor vehicles; and political, religious or ideological causes. enhances the investigative functions • in cooperation with the District It supports any investigation suspected of ACT Policing and contributes to the Intelligence Officers, provide regular of being so motivated. intelligence led policing model. operations intelligence The team evaluates all referrals made to ACT Policing from members of Fraud Intelligence Team Surveillance Team the community through the National The Fraud Intelligence Team analyses Security Hotline, and coordinates any The Surveillance Team utilise frauds that occur within the ACT region investigative response. The team works specialised surveillance techniques to identify emerging trends. The team closely with relevant Federal and ACT and equipment for direct operational worked closely with investigators on law enforcement agencies, as well as support of investigations. Security Intelligence units of State and operations such as Operation Halite to Territory Police Services. assist with complex or large frauds, and Operations Monitoring Centre identify persons of interest. The team also provides specialist The Operations Monitoring Centre is security advice and assistance to all Multiple fraudulent credit card crimes responsible for non-urgent response areas of ACT Policing in accordance with a large number of victims were referrals received by ACT Policing from with the Commonwealth Protective identified. These incidents relate to AFP National operations, government Security Manual and the AFP Security the use of stolen credit card details agencies and members of the public. Plan. It conducts specialist security where the actual credit card remains The referrals are evaluated, value added briefings and ongoing training to in the possession of the lawful owner. and forwarded for relevant action. ACT Policing members. It is also A media alert was issued reminding The team also provides support to the responsible for conducting, reviewing businesses to secure their customers Operations Committee, and monitors and monitoring complex risk and credit card transaction information and on behalf of ACT Policing: threat assessments for ACT Policing request further identification when their members and assets. customers collect goods. • nuisance telephone calls;

The team also maintains a network of • ACT brothels and prostitutes; sources which can be utilised for the • ACT Passenger Analysis Clearance benefit of investigating members. Evaluation Alerts; • ACT Policing Quarterly Case Management Reports; • ACT Post Operational Assessments; and • Federal Parolee Requests.

66 Agency Performance Key Strategic Achievements PART B

Police Communications Operations Manager – Sergeant Technical Support Team – (one unsworn Team Leader, eight Oversees the daily operations of Communications radio technicians and one audio/ Communications and maintains the is the main video technician) computer aided dispatch (CAD) system. conduit for Service and maintain the ACT Policing the ACT PROMIS Coordinator – Sergeant secure radio network, approved traffic Community to enforcement instruments, audio/video make telephone Responsible for maintaining the equipment and closed circuit television requests for functionality of the ACT PROMIS security systems at ACT Policing police assistance data system. There have been two premises. Superintendent or advice. extra positions created to support the Alf Turketo. Available policing PROMIS Coordinator. During the reporting period, there resources are were 64 787 incidents received and managed in accordance with the priority Communications Teams (five Teams: recorded by Police Communications response model. one Sergeant, two Constables and which represents a decrease from the The principal responsibility for five unsworn staff per team) previous year’s total of 66 291. Communications is to assist in the Responsible for call taking and priority Results against the Purchase provision of efficient and effective dispatch of 24 hours seven day police Agreement for matters that relate police responses to calls for assistance service. directly to Police Communications can from members of the community. The be found in Table B.30. communications area comprises of the Client Services Team following key personnel and teams. – 15 unsworn positions

Responsible for call taking and crime reporting in PROMIS data system

Table B.30: Police responsiveness key performance indicators 2005–2006

Measures Annual target Result % variation Target 2005–2006 from target achieved?

12. Response times for Priority One:

• Within 8 minutes 60% 65.8% 9.7% Y • Within 12 minutes 90% 87.4% -2.9% N

13. Response times for Priority Two:

• Within 20 minutes 60% 73.0% 21.6% Y • Within 30 minutes 95% 84.4% -11.1% N

14. Response times for Priority Three:

• Within 2 hours 60% 83.6% 39.3% Y • Within 3 hours 95% 88.9% -6.4% N

15. Response times for Priority Four:

• Within 24 hours 95% 93.6% -1.4% N

16. Percentage of 000 calls answered on first or second presentation:

• On first presentation 90% 94.8% 5.4% Y • On second presentation 98% 98.8% 0.8% Y

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006.

67 PART B Agency Performance Key Strategic Achievements

Table B.31: Incident response times 2005–2006

Incident type Total Average incidents* response time

Priority One 519 7 mins 30 seconds

Priority Two 12 350 24 mins 42 seconds

Priority Three 20 795 1 hour 30 mins

Priority Four 24 382 5 hours 18 min

Number of incidents where no patrol was dispatched 4 014 n.a.

Total** 64 787 n.a.

Source: Computer Aided Dispatch System.* Incidents in this table reflects only calls to the Police Communications Centre.** Total also includes 2 725 incidents where arrival time was not recorded but patrol was dispatched. Other incidents were reported directly to stations, officers on patrol or became known to police from other sources.

The average response time to priority The financial year target for priority Performance against the one incidents decreased from two incidents was 60 per cent within purchase agreement 9 minutes 12 seconds in 2004–2005 20 minutes and 95 per cent within to 7 minutes 30 seconds during this 30 minutes. The achieved response Communications has direct input into reporting period. The financial year time for priority two incidents was the activity area of Crime and Safety response time target for this measure 73 per cent within 20 minutes and 84 Management with the measured was 60 per cent within eight minutes per cent within 30 minutes respectively. output of: and 90 per cent within 12 minutes. The This result reflects increasing pressure Police responsiveness achievement was 66 per cent within on patrol resources. The pressure on 8 minutes and 87 per cent for incidents patrol resources was examined in detail Response times can be found with within 12 minutes. Average response in the course of the joint study into results against these measures in Table times are outlined in Table B.31. policing in the ACT. B.30.

The financial year target for priority three Communications supports the Key incidents was 60 per cent within 2 hours Performance Indicators of Police and 95 per cent within three hours. The Responsiveness by: achieved response time for priority three • Technical support to radio incidents was 84 per cent within two communications and audio video hours and 89 per cent within three hours. units within ACT Policing. The target response time for priority • Enhancements and support in four incidents was 95 per cent within delivery of a PROMIS product as the 24 hours. The 2005–2006 result was principal data system suited to the 93.6 per cent, only marginally outside needs of ACT Policing. the target. • Provision of support and enhancements to the Computer Aided Dispatch system for efficient management of the prioritised police response.

68 Agency Performance Key Strategic Achievements PART B

Measures Annual Financial % variation Target target year result from target achieved?

Public Confidence in Police

17. Percentage of persons satisfied or very satisfied with police Exceed Jurisdictional 66.4% -10.9% N services.c Average (74.6%)

18. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 80.3% 0.3% Y perform their job professionally.c Average (80.1%)

19. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 71.2% 4.6% Y treat people fairly and equally.c Average (68.0%)

20. Number of substantiated complaint issues against police. 25 or less 2 -92.0% Y

Source: ACT Policing Purchase Agreement Quarter Four Report 2005–2006

Public Confidence in Police Supportlink referral system Technology changes

Communications has input into the The online Supportlink referral system On 6 August 2005 a new PABX was measurements of Public Confidence in has been increased to include referrals installed in the Winchester Police Police that are outlined in Table B.32. to several Government agencies. Centre. As part of this replacement These include Parking Operations, City Communications made several changes ACT Communications supports the Rangers for abandoned motor vehicles to improve the manner in which phone Key Performance Indicators of Public and animal control. calls are delivered to the centre. Confidence in police by providing a high standard of first contact customer All phone calls other than to 000 are service to the ACT Community. Contributions to legislation handled by a call management system change called Qmaster. This system queues the calls and delivers the call to the first Major initiatives Amendments were passed to the available call taker based on the longest Telecommunications Interception waiting call first. Communications now Client Services Team Act 1979 to enable recording of has visibility on the calls and reliable call telephone calls into and out of The team has operated throughout statistics. 000 is still answered by any declared Emergency Services the period with sustained success in operator as a matter of priority. Communication Centres without a the two main objectives. The first is to recorded message telling the caller/ The other big advantage is a function provide ‘Supportive First Contact’ and receiver they are being recorded. ACT that allows the supervisor to listen in on the second to reduce the number of Policing Communications is a declared calls if call takers are having difficulties incoming calls that are abandoned by Emergency Services Communication and if necessary to take over the call. the caller before being answered. Centre under the Act. It was intended for the Structured Call The centre now receives those calls Taking system to be fully operational previously answered at the front desks during this financial year but the licence of Belconnen Police Station, City Police agreement has yet to be finalised. Station, Tuggeranong Police Station and Woden Police Station and was There were a number of official tours responsible for the creation of 10 per this year including HM Queen Elizabeth cent of the crime reports in PROMIS. II. Communications provided support to these activities by ensuring effective communications at all times with those members involved in the operations.

69 PART B Agency Performance Key Strategic Achievements

Strategic capability of response Customer Service Program Issues

ACT Communications officers liaise The Customer Service training program ACT Policing will continue to evaluate with external partners such as the is aimed at improved service to the emerging technologies, along with Domestic Violence Crisis Service public. It will develop critically focused, business practices in use in other and Red Cross. These relationships performance based teams with a jurisdictions, to improve the service provide ACT Communication’s with structured, systematic approach to provided to ACT Policing and the ACT improved visibility of partner needs and call taking and prioritised dispatch to Community as a whole. capabilities. maximise police service delivery. ACT Policing encourages the use of ACT Communications has worked with The in-house developed ACT the 131 444 number to contact police. other portfolios to further filter requests Policing Customer Service Program It is the primary contact number for for police assistance. Several categories commenced on 31 May 2006 with non-urgent calls, with 000 remaining of reports are now handled without Communications staff being selected for urgent matters. The contact phone police attendance such as minor motor as the first participants. numbers for the individual police vehicle accidents without injury, parking stations have been removed from the complaints and abandoned vehicles. phone book. This filtering process allows the available police resources to be utilised more effectively.

70 Agency Performance Key Strategic Achievements PART B

Policy, Performance Externally the portfolio maintains a • Provision of data to the Australian positive and responsive relationship Crime Commissions “Illicit Drug and Planning with the ACT Government, principally Data Report”; through the Minister for Police • Redevelopment of IT programs Policy, and Emergency Services and the associated with corporate statistical Performance Department of Justice and Community reporting, and input into the and Planning, Safety. development of new data extraction formerly protocols; Research and Policy is Performance evaluation and • Management of ACT Policing’s comprised of review annual Activity Survey; four teams, • Trend analysis and statistical The team provides a quality research Jane Craill, Acting Ministerial reporting for internal and external Coordinator. and statistical liaison function. During and Executive requirements; 2005–2006 the team demonstrated Coordination, Performance Evaluation it’s ability to respond to particular • Representing ACT Policing on the and Review, Operational Policy and requirements for data and analysis. It National Police Statisticians Group; Drug and Alcohol Policy Coordination. produces weekly, monthly and quarterly • Policy; and Policy, Performance and Planning reports as well as accommodating provides advice to Government and • Input to Council Of Australian adhoc requests for information. the ACT Policing Executive on both Governments Performance Figures The mix of skills within the team practical and policy issues related to law for the Report on Government enables quantitative analysis of data enforcement operations and initiatives. Services. and qualitative review. The team The area is the coordination point undertake performance monitoring between policing and government. tasks, performance review, strategic Ministerial and executive Policy, Performance and Planning management and project management. coordination During the reporting period the team provides a briefing service to the The team has a number of key roles was responsible for: ACT Policing Executive. Internally which include the preparation of the area provides regular research, • Purchase Agreement monitoring and replies to ministerial and other public analysis and advice on ACT Policing quarterly reporting to the Minister correspondence and material for the performance against Key Performance for Police and Emergency Services; ACT Policing Executive relating to Indicators identified in the Purchase various Boards and Committees. Agreement. This analysis incorporates • Business Activity Analysis - the effectiveness of legislation, impact introduced this year across business This team facilitates ACT Policing’s of court decisions, requirements and areas examines work performance contributions to legislative reform and drafted options for guidelines, policy and is designed to foster continual policy development. It is primarily and memoranda of understanding. improvement in policies, processes responsible for ensuring that the ACT The portfolio liaises with AFP National and systems that support ACT Government is kept informed of issues regarding advice, briefings and Policing; concerning policing in the ACT and that input concerning ACT Policing and • Providing input into the Recorded police are aware of government policies contributes to a range of local and Crime Statistics – Victims publication and priorities. national policy forums. The portfolio released in May 2006; is integral in ensuring the consistency • Provision of data and other inputs and reliability of corporate information to regular Australian Institute of which informs decisions on resource Criminology projects- including the allocation and prioritisation within Homicide Monitoring Program, the ACT Policing. Armed Robbery Monitoring program and the Sexual Assault Pilot Study;

71 PART B Agency Performance Key Strategic Achievements

Other functions of Ministerial and • AFP Executive Management Board; In December 2005, a Memorandum of Executive Coordination are: • ACT Management Council; and Understanding was signed between ACT Policing, ACT Mental Health, • Preparation of responses to • Australasian Crime Commissioners Calvary Health Care, ACT Ambulance Questions taken on Notice from Forum. Service and The Canberra Hospital. the ACT Legislative Assembly and The Memorandum of Understanding Federal Parliament; Operational Policy provides a consistent and appropriate • Coordination of ACT Policing’s input response when attending incidents This team is responsible for the to parliamentary committees; involving persons suffering from mental maintenance, review and development • Coordination of ACT Policing’s input illness. of ACT Corporate Governance to ACT and Federal Government documentation. These provide the policy development; internal governance framework Drug and Alcohol Policy • Adhoc operational briefings for the which supports operational policy Coordination Minister for Police and Emergency decisions. This requires research and The Drug and Alcohol Policy Team Services and Department of Justice formulation of solutions to existing and coordinates ACT Policing’s input to and Community Safety; emerging procedures, ensuring that alcohol and other drug strategies • Assisting the Chief Police Officer, policing operations are supported by implemented in the ACT. The Drug and the Minister for Police and contemporary policy. Alcohol Policy Team comprises a Team Emergency Services and other office ACT Policing Corporate Governance Leader and the Illicit Drug Diversion holders, in relation to promotion and documentation includes, National Officer. The team is responsible for: discussion of government initiatives Guidelines, Practical Guides and and partnerships with ACT Policing; • providing advice on management of Memoranda Of Understanding with • Coordination of the production of drug and alcohol issues: partner agencies and is maintained Current Issues Briefs from each within the AFP Corporate Governance • identifying, developing, managing operational area of ACT Policing; Framework. and implementing initiatives and • Policy Projects; and projects associated with drug and Practical Guides reviewed and • Preparation of the ACT Policing alcohol issues ensuring these developed during the reporting period Annual Report. contribute to the policy objectives of include; the ACT and National Drug Strategy.; The team has responded to an • Deployment of single member and increasing number of ministerial queries patrols • undertaking research, analysis on behalf of ACT constituents. This and strategically focused work correspondence often requires liaison • Vehicle collision, reports and with regard to police participation with operational areas within ACT investigation in community alcohol and drug Policing and other ACT Government • Dealing with children and young education. agencies to fully respond to issues people raised and questions asked. • ACT Sobering up facility The area also provides comprehensive • Warrants briefings for the ACT Policing Executive • Media and Marketing in relation to their involvement in: • Specialist Response and Security • Australasian Police Ministers planning functions Council, Senior Officers Group; • Specialist Response and Security • Australian Crime Commission Board tactical group and related committees; • CrimTrac Board and related committees;

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The team was involved in various Police Early Intervention and The young person then undergoes national initiatives including: Drug Diversion Program an assessment with the Police Early Diversion Clinician, who recommends • National Working Group on the The Police Early Intervention and Drug appropriate referral to education and Prevention of the Diversion of Diversion Program arose directly from treatment services. If the person Precursor Chemicals into Illicit Drug Commonwealth, State and Territory completes the program, the police will Manufacture – The Working Group, harm minimisation initiatives. It is a take no further action. If the person which comprises representatives pre-court diversion initiated by the fails to meet all requirements of the from industry, government and police to directly intervene in the diversion program, the police will take law enforcement is developing cycle of drug misuse and crime. This appropriate follow up action, which responses under the National form of diversion is considered for may include summonsing the person Strategy on the Prevention of people who are at early stages of to court. ACT Policing strongly supports Diversion of Chemical Precursors drug misuse and have committed an effective diversion options as they to stop chemical precursors offence of possession of a small non- provide a useful tool in addressing the (ingredients like pseudoephedrine traffickable quantity of illicit drug or illicit underlying causes of crime. used in the manufacture of illicit possession of a pharmaceutical drug. drugs, such as amphetamines) being The possession must be for personal There were 43 people diverted into diverted into illicit drug factories; use only and the offence must not have the Police Early Intervention and • National Drink Spiking Advisory any element of violence. Drug Diversion Program over the last Group – Working Party set up by financial year, an increase of 19.4 per Diversion to the Program must have the Intergovernmental Committee cent on the previous year. consent of the offender. The Diversion on Drugs to oversee the Program is available to young people implementation of new drink spiking under the age of 18, however consent research and education campaigns must also be received from a parent or which will be finalised in 2006. guardian before this can occur. If police The campaign focus is on raising believe that diversion is appropriate and awareness and involves police, the person consents, an appointment is accident and emergency staff in made with the Diversion Service (Drug hospitals and the hospitality industry; and Alcohol Program) at ACT Health. and • National Committee for the Review of Alcohol Advertising – with representatives from Health, law enforcement and the liquor industry.

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Media and Marketing

The Media and Marketing team provides a supportive role to police activities by communicating achievements, Darryl Webb, publicising Coordinator. outcomes and assisting police in developing a trusting and open relationship with the community. The team delivers written material, An endorsement of the effectiveness A primary role of the team is to assist including speeches, scripts, of the message, albeit anecdotal, was police investigations. Through the advertisements, and press-ready evident at the end of the 2005–2006 development of a professional and editorial articles. The media/marketing summer, with no drownings recorded productive working relationship with team includes staff with extensive in that period, compared with five the media, the team seeks the support digital production experience and during the previous summer. Similarly, of external agencies to disseminate key capability, allowing the generation of the team has worked closely with messages in a timely manner. high quality, broadcast-ready television organisations such as the NRMA Road and radio advertisements. Safety Trust during various campaigns The team is self-sufficient and over the reporting period. comprises five media and public Internally, the team publishes ACT affairs professionals, including two Policing News quarterly, which sworn officers with in-field expertise in presents news and views covering policing practices and media law. operational, management and policy issues. Aside from its important role Partnerships with stakeholders in in the media management of crime the wider community are important. investigations and major policing Marketing and community awareness events, the team also actively engages programs are part of the team’s in brand marketing. communications strategy, together with the dissemination of information about One example of this diversified ACT Policing activities and other issues capability is the highly successful of interest via the AFP website. partnership between ACT Policing and the private sector in media campaigns– the Watch Them Near Water campaign. In this campaign, a simulated rescue operation by the Water Police was staged on Lake Burley Griffin to launch the product to the media. Hundreds of Cardio Pulmonary Resuscitation (CPR) charts were disseminated to the public, while an advertisement – produced in- house – was shown on local television.

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The media/marketing team liaised Video Operations Team The retrieval and editing of footage with the Crime Prevention team on a from closed-circuit television cameras number of projects, the most intensive Operating out of the Weston Police is also an important and growing role being the ACT Policing stand at the complex, Video Operations primary of the team, as the number of cameras 2006 Royal Canberra Show. This was a role is to assist police investigators and quality of closed circuit television large commitment and comprised three in acquiring evidentiary material from coverage increases throughout the separate areas: one for presentations, crime scenes, post-mortems and motor Territory. another for general policing and a vehicle collisions. third which allowed the display of This footage has proved extremely The team operates on a 24-hour basis various police assets (rotated each day) valuable in the investigation of crimes and responds to all major incidents. including a Water Police vessel, Traffic such as assault, burglary, theft and In-situ footage is vital to investigations Operations cars, and SRS Search and robbery and often assists in the rapid and provides irrefutable evidence in Rescue. identification and arrest of offenders. subsequent court proceedings. A number of programs, together with The team also provides a video photo new technologies such as web- board capability which aids in the streaming and download-ready stills, identification of offenders where police video “grabs” and audio, are currently line ups cannot be utilised. under development by the team. These innovations will enhance the unit’s capabilities and its relationship with its clients and stakeholders.

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People Strategies • Welfare Officers and Chaplaincy • Assisted with the delivery of – provide welfare support to ACT Customer Service Training to ACT People Strategies Policing members and related advice Policing members. This training aims to deliver to Executive and Management. The continues to be delivered to all excellent Welfare Officers are available on operational personnel within ACT customer a 24 hour basis for members and Policing; managers who request welfare focussed service • Contributed to a sworn member assistance or to offer intervention in to ACT Policing. recruitment drive in consultation advance of crises; This service is with AFP National. provided by the • Strategic Projects - the Project Michael Murphy, following teams; Officer reports directly to the Coordinator. Coordinator and is responsible Oh&s Committee for projects that cross roles in the ACT Policing has an OH&S Committee People Strategies portfolio and are • Workforce Planning Team which meets on a quarterly basis to of a strategic nature; and - responsible for strategic and address issues, including facilities operational workforce planning, • Volunteers in Policing Program maintenance, uniform improvements, all roster related duties for ACT – provides support to ACT Policing police operational equipment, vehicle Policing, and reporting on the in areas identified to enhance the fit outs and workplace practices. utilisation of human resources by delivery of services to the ACT The committee is chaired by the ACT Policing; community and to enhance the Coordinator Financial Services and operational effectiveness of ACT • People Management Team - comprises workplace representatives Policing by enabling police officers responsible for the coordination of from each portfolio in ACT policing. The the opportunity to focus more training, management of recruitment Deputy Chief Police Officer-Response effectively on policing priorities. activities and the management of also attends quarterly AFP National day to day operations tasks such In the 2005–2006 financial year a major OH&S meetings as ACT Policing’s as Performance Development issue for ACT Policing People Strategies representative. The ACT Policing and Agreements, as well as the payment was the maintenance of the workforce AFP National OH&S committees have of appropriate allowances and plan designed specifically to support a reporting, monitoring and policy entitlements under the auspices of ACT Policing operations. Paramount in distribution relationship. the AFP’s industrial arrangements; the design of the workforce plan was • Occupational Health and Safety and the ability to support the delivery of Rehabilitation Team - responsible Community Policing operations. for the management of workplace During 2005–2006 ACT Policing People injuries, rehabilitation and graduated Strategies: return to work arrangements for employees who have been injured • Formalised arrangements with in the course of duty. The Team New South Wales Police through also provides advice on OH&S Queanbeyan Local area Command policy, practical interventions in the to streamline the declaration of workplace and risk management ACT Policing members as Special issues to ACT Policing Executive, Constables in the State of New Management and staff. Members South Wales. These arrangements of this Team also provide advice enhance the operational capability and assistance to the ACT Policing of ACT Policing members to police Occupational Health and Safety cross-border issues. Committee as well as providing • Facilitated the delivery of Mental a secretariat service to that Health First Aid training to all Committee; operational members within ACT Policing as well as to other key areas such as ACT Communications

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Volunteers in Policing The Volunteers in Policing Program As well as undertaking volunteer recruit provides generic support to ACT training, Police volunteers undertake As at 30 June 2006, there were 45 Policing in many ways including; both formal and informal training that volunteers comprising 26 women and equips them to undertake suitable • the provision of administrative and 19 men. Volunteer ages range from tasks identified as being suitable for customer service support in the 24 years to 77 years with the majority volunteers. As an example, during this front offices of ACT Police Stations; of volunteers retired. The volunteers financial year another three volunteers working in the program bring with them • providing support to operational were trained as Justices of the Peace a very wide range of work and life skills. members by taking fingerprints from so that they may assist operational The program has achieved significant members of the public in relation to police in the duties they perform. success in supporting ACT Policing and background checks for citizenship, the wider AFP during the entire year. employment and character checks; This success is reflected in the hours Achievements • visiting many Canberra businesses worked as set out below. to update key holder details that will The Program continued to achieve a enable a more efficient response significant degree of success in support Hours worked should those businesses require to the AFP throughout 2005–2006. A police assistance; and review of the tasks undertaken by the As at 31 May 2006, the total Volunteer • providing administrative and clerical Program show that volunteers provide hours worked for the financial year to support to the AFP’s Chequered support in up to 70 different roles. date, were 10 345 hours. This exceeds Ribbon Association. Specific examples of support tasks the total of 10 075 hours recorded for provided during the reporting period the 2004–2005, enabling the Program The Program undertook another include: to achieve its objective of a monthly successful recruitment exercise in average of 800 Volunteer Hours. Based 2005–2006 and 15 new volunteers • Preparation of Show bags and on current figures, the monthly average graduated on 7 April 2006. Within one staffing stands at the Canberra of 862 hours will see the Program hour of graduating, 10 new volunteers Multicultural Festival and Canberra exceed 11 000 hours for 2005–2006. were undertaking role playing for Show. police recruits at the College. All new • Catering support to numerous police volunteers also underwent mandatory activities and operations including: fingerprint training to assist in this role - New Years’ Eve; at City Station. - Summernats; and - Visit by British Prime Minister. • Support to the Key holder project.

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Welfare Officers and Chaplaincy Outlook for 2006–2007

Over 2005–2006 the Welfare Officers, ACT People Strategies will continue to in conjunction with the Chaplain, work closely with all business areas of have attended relevant work related ACT Policing over the next reporting incidents and provided welfare period. assistance to ACT Policing members. A number of the People Strategies The types of incidents attended by the Team have recently undertaken training ACT Policing Welfare Officers and the in workforce planning. This will enable ACT Policing Chaplain include; fatal the Team to deliver strategic and and serious motor vehicle accidents; operational workforce planning so that serious biological incidents; deaths; the human resources available within fires; sieges; serious assaults and ACT Policing are utilised efficiently and bushfires. effectively.

• Assistance to Belconnen Traffic As well as attending work related The People Strategies Team will Centre. incidents, the Welfare Officers and concentrate on delivering an excellent • Front Office assistance. Chaplain have provided support to ACT customer focussed service to all Policing employees and their families members of ACT Policing. The delivery • Support to Police Citizens Youth Clubs. in relation to a variety of incidents of excellent customer service will • Collation and distribution of Party and events. The Welfare Officers and enable all personnel to concentrate Smart packs to all ACT Colleges. Chaplain become involved in non-work on the delivery of appropriate policing • Distribution of Neighbourhood related matters as a result of reports services to the Community of the Watch booklets to police stations. being made to them by the supervisors Australian Capital Territory. • Ceremonial support to the opening of employees, by other AFP employees of the new Woden Police Station. and as a result of issues being reported to police. • Role play support for training programs. The type of non-work related incidents • Bus driving for: or referrals attended by the Welfare - Conferences; Officers and Chaplain include; domestic - Major exercises; incidents; financial referrals; injured - Crime Prevention; and and ill employees; hospital visits; and - Police Scouts. funerals.

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Finance and Logistics

The Finance and Logistics portfolio facilitates ACT Policing outcomes through the provision of: Jason Creswell, Coordinator.

• financial management services; • asset management; • management of building and The Facilities and Year in review accommodation requirements; Logistics team The 2005–2006 financial year has been • fleet management; and The Facilities and Logistics team a busy and challenging one for the • uniform services. support operational outcomes through portfolio. This year saw the culmination of several years work with the opening The portfolio comprises of two teams: the provision of infrastructure and logistical support to ACT Policing. of the new Woden Station in November • Financial Services, and The team is responsible for the 2005 and the transfer of the Exhibit • Facilities and Logistics. management of ACT Policing’s fleet of function to the Operations component more than 180 vehicles and the repairs of ACT Policing in February 2006. The and maintenance of ACT Policing’s commissioning of the new $8.3 million Financial Services facilities. The team provides specialist Woden Station represented seven The Financial Services team is advice in support of major capital years of effort by the Facilities and responsible for the provision of a upgrades and ensures ACT Policing Logistics team to ensure that the new diverse range of financial management staff are equipped with the necessary Station would be delivered on time and outputs. These outputs include the uniform items and accoutrements. meet current and future operational provision of purchasing, accounts needs of ACT Policing. The transfer payable, accounts receivable, of the Exhibit function followed the financial analysis, benchmarking, redevelopment of the function over budget development, witness a number of years which included travel, and the full range of internal the introduction of revised National and external reporting obligations Guidelines on the handling of Property including preparation of ACT Policing and Exhibits, review of staffing levels, financial statements. The team is also responsibilities, and remuneration, and responsible for asset management major improvements in the Belconnen including annual stock-takes of Exhibit facility. equipment and firearms.

79 PART B Agency Performance Key Strategic Achievements

The Facilities and Logistics team The Finance and Logistics portfolio Outlook for 2006–2007 was also responsible for the has continued to provide a high level decommissioning of the old Woden of financial management and asset Over the coming financial year the Police Station. The team has also management support to ACT Policing. portfolio will continue to support managed a new Belconnen Station The team has met all internal and ACT Policing through the provision feasibility study and a review of external reporting requirements and of efficient and effective finance the Winchester Police Centre managed the ongoing implications of and logistics provision. The team accommodation requirements. The revised Commonwealth Procurement will continue to work towards the team also managed the upgrade of Guidelines within ACT Policing, replacement of the existing Belconnen the Close Circuit Television systems including the completion of financial Police Station and the future of the within the City Watch House, project Certificates of Compliance and the Winchester Police Centre. The team managed the security upgrade of the provision of specialist advice. The team will also seek to meet the changing Belconnen Exhibits facility, undertook a has also undertaken tender evaluation needs of operational clients through spatial review of City Police Station, and processes for high value contracts timely and accurate provision of conducted an evaluation of LPG fuelled such as Forensic Medical Officers, City financial information and advice. patrol vehicles. Watch House Close Circuit Television upgrade, and the Belconnen Station Accommodation Feasibility study. From a corporate governance perspective, the portfolio has physically sighted in excess of 2 000 assets with a book value of over $3.5 million and individually sighted every firearm in the ACT Policing inventory.

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Human Rights Act Legislative provisions contained in both The Law Enforcement Integrity Territory and Commonwealth legislation Commissioner Bill 2006 and the Law ACT Policing respects and works which govern the circumstances under Enforcement Integrity Commissioner within the boundaries of the ACT which a person may be arrested, (Consequential Amendments) Bill Human Rights Act 2004. ACT Policing detained and questioned or the 2006 were introduced in the House of operates within a legislative and circumstances in which police may use Representatives on 29 March 2006. corporate framework which demands listening devices to obtain information These Bills will establish the Australian transparency, accountability and pertinent to relevant criminal Commission for Law Enforcement integrity. Current controls on the legal investigations, are further examples Integrity and its statutory head, and ethical framework in which the of the safeguards in place to ensure the Integrity Commissioner, their AFP operates reflect the governing protection of the basic human rights functions and powers. The Australian principles of the ACT Human Rights of individuals who may be subject to Commission for Law Enforcement legislation. police attention. Integrity will be established to oversight integrity issues within the AFP and the In addition, the AFP has a As part of the broader AFP, ACT Australian Crime Commission. Policing is subject to a dual system of comprehensive internal corporate accountabilities and safeguards at the governance framework which is a Commonwealth and Territory levels. For hierarchy of instruments providing Access to Government example, ACT Policing is subject to the direction and guidance on work Commonwealth Privacy Act 1988 which and employment practices and Strategy regulates the collection, storage, use behaviour in the AFP. The framework and disclosure of personal information has a legislative base and includes The AFP is a service that provides by Commonwealth bodies. Under the the capacity to invoke disciplinary community, national and international information privacy provisions of the proceedings for failure to obey the policing for the Australian community. Act, dealings with that information direction in instruments dealing with Our organisation recognises the need and strictly controlled and breaches key issues such as police use of force. to support inclusive policing initiatives are investigated and redressed under The framework seeks to balance to enable our services to be effective the broad powers of the Privacy accountability with empowerment and supportive in policing throughout Commissioner. and is used to initiate, facilitate and Australia and overseas. The Disability consolidate corporate and individual Discrimination Act 1992 came into The Complaints (Australian Federal decision making processes. The effect on 1 March 1993. The purpose Police) Act 1981 provides a mechanism framework comprises National Policies, of the Act is to make discrimination for any person to complain about Commissioner’s Orders and National on the basis of a person’s disability the actions of an AFP employee Guidelines. These are further broken or disabilities (and their associates) in the exercise of their powers or down into regional guides and practical unlawful and to ensure empowerment performance of their functions as guidelines specific to the various to achieve economic and social AFP employees. Complaints are jurisdictions in which the AFP operates, participation, free of discrimination or investigated by the AFP’s Professional including the ACT. harassment. The Disability Strategy Standards team with oversight by is the AFP’s commitment to comply the Commonwealth Ombudsman. Internal corporate governance for with the Disability Discrimination Complaint outcomes may result in documentation is subjected regular Act 1992, the principles of worklife disciplinary or criminal action against review. The Ombudsman and other diversity and equity of access to all the employee. key stakeholders have input into the Australians. The Disability Program and revision of key policy documents which Strategy will move our organisation may potentially impact on the Human beyond compliance and enhance our Rights of individuals including those operational effectiveness provide a relating to Use of Force, Care and highly effective service to the Australian Protection of Intoxicated Persons and community. Exhibit Handling.

81 PART B Agency Performance

Disability Program and Strategy Aim 3: Encourage a diverse and flexible ACT Policing is represented on the 2003–2006 policing environment where all staff PCYC Board of Management by the actively value workplace diversity Superintendent Crime Prevention. ACT There are three aims of the Disability Policing provided PCYC staff funding to Strategy: Encourage managers Program and Strategy assist with delivery of services to the and employees to promote positive youth of Canberra. Aim 1: AFP compliance with the workplace behaviour requirements of the Disability In March, 2006, the Turner centre was Actions: Develop, maintain and present Discrimination Act 1992 closed owing to the deterioration of awareness training programs on issues the building. Premises were leased Strategy: Promote the AFP as an relating to disability awareness and at the Christian Life Centre which is organisation that values diversity discrimination situated in the old Charnwood High by enhancing accessibility to AFP School. Staff and equipment quickly premises and services Develop partnerships with relevant agencies to provide guidance and transferred their activities to that Actions: Consult employees and support to AFP staff location, and continue to operate as community groups who identify as usual. The new venue was officially having a disability or disabilities on Result: Enhance support systems that opened on Saturday 27 May 2006, issues of access will improve and encourage harmony in by Chief Police Officer Audrey Fagan, the work environment along with Police Citizens Youth Club Respond to identified barriers and staff, volunteers and supporters and develop strategies for their removal some 1 500 Canberra citizens who Result: All new and existing policies, Community Engagement attended to show their support. With protocols, guidelines and practices to two new premises in Charnwood, comply with the requirements of the ACT Policing recognises and one for martial arts at St.Thomas Disability Discrimination Act 1992. appreciates the diversity of the Aquinas in Lhotsky Street and the community of Canberra and the ACT. other for boxing, aerobics, weightlifting Aim 2: Provide support for shared Involvement in community programs is and other activities in the Christian success in delivering an effective police an important component of providing an Life Centre, the relocation is in fact, service to the Australian community effective, responsive and understanding more convenient for the majority police service. This year, for the first Strategy: Facilitate inclusiveness of members, most of whom live in time, the ACT Policing Executive and at all levels of the AFP and improve the Gungahlin, Belconnen and West staff were invited to lead the Harmony operational effectiveness Belconnen areas. Day Parade. Actions: Develop partnerships to assist Membership of the Polce Citizens with role identification and logistical Youth Club currently stands at about Police Citizens Youth Club requirements to attract diverse 4 500 with a core group of 1 300 regular visitors. applicants Formed in 1957, the Canberra Police Citizens Youth Club is an incorporated Develop partnerships with relevant During school holidays, the Police association and charity in the ACT with agencies to provide practical support Citizens Youth Club run day programs two centres in Canberra at Turner and for staff for children between six and 12 years, Erindale. The Police Citizens Youth with mostly subsidised costs to enable Result: People with a disability and/ or Club program provides a wide range all interested children to participate. disabilities should consider the AFP as a of sporting activities with qualified welcoming employer of choice. coaches supervising all activities, including aerobics, aikido, judo, karate, boxing, wrestling, gymnastics, tots tumbling, weight training, skating, soccer, basketball, ballet, indoor sports such as rock climbing and Blue Light Disco.

82 Agency Performance PART B

Islamic Community Multicultural Fringe Festival Presentation to Rotary Club

Members of ACT Policing attended The Multicultural Liaison Officer and During 2005-2006 members of ACT numerous meetings and functions members of Crime Prevention attended Policing Executive presented to several during 2005–2006, including the the Opening Night of the Multicultural community groups. These included Canberra Islamic Council annual Fringe Festival held at the Street function sponsored by Rotoray Clubs, celebration. ACT Policing provided Theatre. The officers mingled with the Probus and the Islamic Community. support to the Abu Bakr Mosque open crowd and provided Party Smart packs Presentation topices were based on day and the North Canberra Islamic to interested attendees. The AFP was various aspects of Policing in the ACT. Centre meetings. a major sponsor of the Fringe Festival. The Multicultural Liaison Officer and The Royal Canberra Show Crime Prevention members attended Multicultural presentation the Festival’s Youth Party in Garema ACT Policing operated a display at The at Canberra Institute of Place, Civic. Royal Canberra Show between 24 and Technology 26 February 2006. The display attracted ANU International Student ACT Policing’s Multicultural Liaison great interest, with up to an estimated Orientation Day Officer gave a presentation to new 250 people per hour passing through Canberra Institute of Technology The Multicultural Liaison Officer and the area. international students during their other Crime Prevention members orientation week. The presentation attended at the ANU to speak to newly related to information on living in arrived international students. Topics Canberra and a brief overview of covered included personal safety, policing in the ACT. The Multicultural relevant local laws and procedures, Liaison Officer also handed out ‘Party and safety messages around alcohol Smart’ packs and other relevant consumption and illegal drug use. brochures in international languages. Questions were answered and Party Smart packs and other literature ACT Four Wheel Drive Clubs distributed. convoy

In February 2006 the Chief Police Harmony Parade Officer launched the Combined ACT Four Wheel Drive Clubs convoy from On Saturday 18 February 2006 the Canberra to Queanbeyan. The biannual Harmony Parade was conducted convoy is held to raise awareness of as part of the 2006 Canberra Multi- driver safety and to raise funds for local Cultural Festival. The parade attracted charities. some 15 000 spectators who lined the route through Civic. Approximately 40 ACT Policing members marched in the parade, including the Chief Police Officer and Deputy Chief Police Officer–Investigations and Support.

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Charnwood Carnival Youth Week Canberra Islamic Centre annual celebration On 25 March 2006, Constable Kenny ‘Youth Week’ was opened in Civic with Koala and a uniformed member activities planned for the period 1 to 9 On 8 April 2006 Crime Prevention of Belconnen Patrol attended the April 2006. The Police Citizens Youth members attended the Canberra Charnwood Carnival, where they Club is a major stakeholder. Events Islamic Centre for an annual interacted with the estimated 5 000 facilitated by the Police and Citizens celebration. The event was attended by members of the public who attended Youth Club included art, kayaking and over 100 people. the event. The members manned adventure races. an AFP display, which attracted On 7 April 2006 Police Citizens Youth considerable interest from members of Reconciliation Touch Football Club facilitated a Quamby Expo Day as the public. Challenge part of National Youth Week. A feature was a football competition between In June 2006 the National Aboriginal residents and youth service partners. and Islander Observance Committee staged a Reconciliation Touch Football On 8 April 2006 members of Gungahlin Challenge at Boomanulla Oval, Patrol attended an activity day at Narrabundah. The Chief Police Officer Gungahlin skate park. The day is staged and Crime Prevention members by the Gungahlin Youth Centre as part attended. of National Youth Week.

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Multicultural Framework

ACT Policing representation on forums

The Superintendent of Crime Prevention chairs the ACT Policing and Canberra Multicultural Community Forum. Secretariat services are supplied to the Forum by the police Multicultural Liaison Officer (MLO). The objectives of the committee are (inter alia creating harmonious relations between the police and Canberra’s The Multicultural Liaison Team receive the Australasian Police Multicultural Advisory Bureau multicultural community). Award from Deputy Chief Police Officer Shane Connelly at the Winchester Police Centre.

The Multicultural Liaison Officer also attended meeting of the Committee on Migration Planning and Settlement Services organised by the Department Support to newly arrived Contribution to multicultural of Immigration and Multicultural immigrants/international community Affairs in supporting settlement of the students to Canberra new emerging community of African Crime Prevention contributed Refugees. In furtherance of this role, The Multicultural Liaison Officer financially and physically to a number of the Multicultural Liaison Officer works supports newly arrived immigrants to multicultural community events during closely with Companion House, an Canberra by delivering police related the reporting period, including the organisation assisting survivors of topics to formal classes for adult Canberra Multicultural Festival and the torture and trauma and the Sudanese migrants to learn English, conducted by Canberra Multicultural Fringe Festival. Australian Community Association the Canberra Institute of Technology. The Crime Prevention Multicultural Incorporated. The legal rights and responsibilities Team was awarded the Australasian of the police and community are the Police Multicultural Advisory Bureau The Multicultural Liaison Officer actively main focus of the presentations as Multicultural award for 2005. The engages with Government and non- well as advice on personal safety and Australasian Police Multicultural government agencies and members of the protection of property. Brochures Advisory Board award is made the Canberra multicultural community in diverse languages are distributed to annually to the organisation based in with a particular focus on ‘youth at risk’ reinforce support services available to their own state or territory, which is newly arrived immigrants and refugees. people from linguistically and culturally adjudged by the Australasian Police diverse backgrounds. Multicultural Advisory Board to have Similar presentations are delivered contributed most to the development at the start of each semester at ACT of innovative programs, projects, or tertiary institutions ‘orientation’ days. events to improve understanding and The Multicultural Liaison Officer trust between themselves and diverse addresses newly arrived international communities. Other criteria are the students on police practices, with implementing of innovative strategies emphasis on personal safety and to increase police understanding of property security as well as drug laws, diverse communities and contributing alcohol consumption and safe social to the development of strategies which and partying practices. Appropriate help reduce or prevent crime. brochures in international languages are distributed.

85 PART B Agency Performance

The standards of the nominations were described by the Executive Director of the Australasian Police Multicultural Advisory Board in his letter sent to the AFP Commissioner, as “heartening to read of the examples of excellent work being carried out by committed and enthusiastic individuals across the county. It is only through highlighting the achievements and good work of personnel such as the ACT Policing Crime Prevention team that we can set standards and encourage others to work towards building a more harmonious society in Australia” During the reporting period the During the course of his duties the Aboriginal and Torres Strait Indigenous Community Liaison Multicultural Liaison Officer makes Islander reporting Officer coordinated two camps in the presentations on a regular basis at the Jervis Bay region for groups of ‘at Primary Introductory English Centre, Indigenous Community Liaison risk’ indigenous youth with a view to North Ainslie School; Secondary exposing them to a more traditional Introductory English Centre, Dickson The ACT Policing Indigenous community and lifestyle. The youth are College; Adult Migrant English Centre, Community Liaison Officer interacts encouraged to participate in a variety Reid Campus CIT; Migrant Resource with members of Canberra’s Indigenous of outdoor activities and are introduced Centre and Student Orientation Days at communities, establishing positive to indigenous culture and traditions, ANU, UC and CIT. relationships and providing advice to utilising contributions by Elders from indigenous citizens about law and order the local Wreck Bay community. Similarly, the Multicultural Liaison issues and also advising members of Feedback from the young people Officer contributed to the ACT ACT Policing on indigenous customs who attend the camps is always very Multicultural Summit; the National and ways. Multicultural Festival; Fringe positive and their parents and schools Festival; Harmony Day and Canberra The Indigenous Community Liaison report favourable outcomes after Multicultural Community Forum. Officer acts as a mentor and role model attendance. to younger indigenous males through their learning stages in the Uncle/ Nephew program, which provides guidance and support for those who have been exposed to illicit and/or poly drug use. The Uncle/Nephew program is part of the National Illicit Drug Strategy and is funded by the Commonwealth Department of Health and Ageing.

86 Agency Performance PART B

The Indigenous Community Liaison During the reporting period the ACT Women’s Plan Officer facilitates excursions for Indigenous Community Liaison Officer Indigenous youth to sporting and has developed positive working ACT Women’s Action Plan cultural events, to break down relationships with the following – Progress barriers between the indigenous agencies: youngsters and police. The Canberra The ACT Women’s Plan sets out the • Police Citizens Youth Club, Raiders provide tickets for Indigenous ACT Government’s vision for working youth to attend home games and • Restorative Justice Unit, with the community to improve are accompanied by the Indigenous • a number of Canberra Secondary the status of all women and girls, Community Liaison Officer and other and Primary Schools especially and provides a shared approach for police, to further strengthen existing Narrabundah Primary School, working towards this vision across ACT ties between police. • Indigenous Education Unit, government agencies as seen in Table B.33. The Indigenous Community Liaison • Gugan Gulwan Aboriginal Centre, Officer is also involved in providing • Winnunga Health Service, The Plan identified six key objectives advice on family violence issues, for agencies to work towards for this • Boomanulla Oval Group, participation in the Circle Sentencing vision to come to fruition. initiative, active involvement in the • Canberra Raiders In 2005–2006, ACT Policing contributed AFP indigenous strategies including • ACT Policing Police Volunteers. to the achievement of the Plan’s the Mualunggang Indigenous officers Additionally, the Indigenous objectives as detailed in the following Network and closer integration with Community Liaison Officer maintains table: the Crime prevention Liaison team key working relationships with a activities. range of government and non-profit organisations whose objectives coincide with ACT Policing in relation to providing supporting services to Indigenous communities. These organisations focus on social, welfare, health, family violence and education services.

87 PART B Agency Performance

Table B.33: ACT Women’s Plan 2005–2006

What needs to How will this Who will Performance Results happen to achieve be done? do this? measures the desired outcome?

1. Ongoing Through membership of the DVPC ACT Policing, ACT Continued A/Supt Matt Varley is the ACT Policing reform of and relevant sub-committees progress Health, DJACS, participation in representative on the DVPC, and is an criminal law protection and justice issues impacting VoCC, DET,DHCS, DVPC meetings active member of the Children sub- and procedure on women. Courts and involvement committee exploring recommendations on relevant sub- from the DVPC as they relate to ACT DVPC to develop an implementation committees. Policing business. plan for the domestic violence services standards for those working with Implementation plan people affected by domestic violence. developed

2. Improve Development of a MOU between ACT Policing in A working MOU ACT Policing has been maintaining Information ACT Policing and the Family Court negotiation with between ACT relationships through the FVIP, sharing to provide relevant information as Family Court. Policing and Family particularly regarding changes to Family - Between required. Court. Law. The FVIP Project Officer and a police and the Victim Liaison Officer participated in Family Court. the Family Law Pathways workshop held on 1 June 2006 at the Albert Hall for service providers to Separating Families.

3. Improve Review requirements for and ACT Policing, Case relevant The AFP and other agencies review Information constraints to case information sharing DPP, Courts, information about current FV cases weekly and ensure sharing between participating agencies. ACTCS, VoCC, victims and that all the agencies have met their - within DJACS offenders in criminal obligations under the Victims of Crimes the Family family violence Act 1994 and identify issues that go to Violence matters passed the effective prosecution of a case. Intervention in a timely and Program. appropriate manner.

4. Improve Develop a MOU or an agreement ACT Policing, MOU or an ACT Policing has been maintaining Information between ACT Policing and the Family Family Court agreement relationships through the FVIP, sharing Court to provide relevant information developed particularly regarding changes to Family - between required by ACT Policing and the Law. The FVIP Project Officer and a all criminal Family Court to provide relevant Victim Liaison Officer participated in the justice information required by ACT Policing Family Law Pathways workshop held agencies. to improve the ease of enforcement/ on 1 June 2006 at the Albert Hall for management of Family Court orders. service providers to Separating Families

5. Continual Continue annual data collection and ACT Policing, Annual report data ACT Policing and the DPP contributed assessment analysis from FVIP participating DPP, Courts, analysis informs to a joint report ‘The Sexual Assault of community agencies for ongoing evaluation. VoCC, ACTCS planning and Response Program’, and is currently perceptions response preparing an agency response to of safety and the report recommendations for experiences consideration by Government. of violence. The ABS compiles an annual ACT Policing Use of data by ACT publication called Recorded Crime, provides data to Policing and other Australia (ABS Cat No 45100) which the ABS agencies reports on the number of victims of selected offences, including assault and sexual assault, identifying various victim characteristics (eg. Age group, gender, relationship of offender to victim)

88 Agency Performance PART B

Table B.33: ACT Women’s Plan 2005–2006 continued...

What needs to How will this Who will Performance Results happen to achieve be done? do this? measures the desired outcome?

6. Improve Components of the FVIP are aimed at ACT Policing, Ongoing reporting The ACT FVIP is currently in Phase V police and improving police and judicial responses DJACS, DPP, of the FVIP in areas 2005–2008. criminal to violence against women through: ACTCS, VoCC, such as number Phase V has the primary objective of; justice Courts. of guilty pleas - specialised police training on DV response and attendance “To present Government with a plan - specialised positions within ACT to violence at mandated for family violence intervention for 2008 Policing and the DPP to deal with against perpetrator and beyond so as to secure funding and DV. women. education. establish the next phase of the FVIP” - separate FV and Protection Orders list at Magistrates Court; Continued support The AFP and other Criminal Justice - MOUs and protocols between ACT and participation in Agencies are meeting Friday 8Jul06 to Policing, DPP and the DVCS in the FVIP by criminal Program Management responding to family violence; and justice agencies Plan the AFP Activities and Goals in - improved police and prosecution and the community coming years to fit within the overall responses to domestic violence. sector. Project Management Plan Ongoing training for police and prosecutors.

7. Improve Following legislation requirements ACT Policing. Number of occasions In 2005–06 the Number of Victim victims VLOs currently work within ACT support is provided contacts was 536 and the number of access to policing to assist victims. by VLOs. External Agencies Contacts was 387 legal services. Total - 923

8. Strengthen Continue to provide a coordinated ACT Policing, Ongoing ACT Policing and other key FVIP inter-agency interagency response by the criminal DJACS, DPP, commitment through stakeholder agencies have a very collaboration. justice and community sectors to DVCS, ACTCS, MOUs and protocols strong collaboration and coordinated domestic violence through the FVIP. VoCC, Courts. between such response to DV. Stakeholders agencies as ACT continually meet to discus the program, Policing, DPP and project management Plan or even to DVCS. discuss individual case management. ACT Policing has been working with Utilising ACT Policing intelligence on ACT Policing, Response to drink the Attorney General’s Department drink spiking OFT will continue to DJACS spiking incidents by and OFT on a project for raising the develop and promote education and licensees improved. awareness of drink spiking for frontline awareness programs to address drink Awareness by workers. The product developed will be spiking. licensees on drink distributed in July 2006. spiking incidents increased. Number of licensed premises that have developed protocols.

OFT will maintain and build closer ACT Policing, Number of co- working relationships with ACT OFT, DJACS presentations Policing regarding co-educational involving both OFT programs, co-enforcement activities, and ACT Policing. and ongoing intelligence on alcohol related matters.

9. Availability Continue to provide Community ACT Policing, Number of clients There were 258 referrals to Clasp for of a range of Liaison and Safety Program (CLASP) DJACS using the service 2005–06 by ACT Policing services for aimed at providing free home security/ There were 21 Aged Care and Support women safety advice and assessments. CLASP referrals by ACT Policing

Continue to provide CLASP subsidy ACT Policing, Number of clients program to aged, disability and carer DJACS using subsidy pensioners to undertake security/ program safety improvements.

89 PART B Agency Performance

Table B.33: ACT Women’s Plan 2005–2006 continued...

What needs to How will this Who will Performance Results happen to achieve be done? do this? measures the desired outcome?

10. Enhance Enhance collaborative relationships ACT Health, Develop formal MOU with CARAU has been placed collaborative with the Child at Risk Assessment ACT Policing communication on hold pending further negotiations approaches to Unit (CARAU), the ACT Policing channels and re CMO contracts. All other SACAT improve options Sexual Assault and Child Abuse referrals between MOU’s are presently being reviewed. for women Team (SACAT), the DPP and Care and CARAU, SACAT Protection (CP) and CP Develop and promote shared education sessions between CARAU, SACAT and CP. Work on updating MOUs between CARAU, SACAT and CP.

Improve assistance given to women ACT Policing, Ongoing experiencing domestic violence JACS, DPP, VoCC, collaboration through through FVIP’s ongoing collaborative Courts MOUs and protocols approach between the criminal justice between criminal and community sectors. justice agencies and community organisations.

11. Maintain a Continue active membership of the ACT Policing, ACT Investigate A/Supt Matt Varley is the ACT Policing commitment to Domestic Violence Prevention Council Health, DDHCS, recommendations representative on the DVPC, and is an research and (DVPC). OCYFS, DET, from the DVPC and active member of the Children sub- development VoCC their suitability for committee exploring recommendations initiatives that implementation. from the DVPC as they relate to ACT address and Policing business. progress the principles.

12. Incorporate Ongoing evaluations of FVIP will ACT Policing, Evaluation of FVIP ACT Policing FVIP project officer research findings provide material to improve service, VoCC completed and provides periodic progress reports to into policy and training and achievements of the recommendations the VOCC. The last progress report was service delivery program. Findings from the evaluation adopted completed in Feb 2006 will be incorporated into service The AFP and other key stakeholder delivery agencies regularly meet with a view to improvement of services. The Project Management Meeting (mentioned above) will also clearly set benchmarks and goals for improved services.

13. Promote Participate in the development of ACT Policing ACT Evaluation of 18 Staysafe DVD have been distributed and encourage awareness raising packages for police, Health. public awareness 15,000 Party Smart Packs have been community accident and emergency departments, campaigns distributed in 2006, predominately to responsibility. sexual assault counsellors and liquor ACT High Schools, Colleges & Tertiary industry staff as part of the Ministerial Institutions Council on Drug Strategy

Development of Stay Safe DVD ACT Policing Number of DVDs in partnership with YWCA, aimed issued. at personal safety in a number of locations – home, schools, out and about, and on family violence, drink spiking, drug and alcohol abuse.

Development of Party Smart Pack ACT Policing Number of packs aimed at drink spiking and public issued. drinking issues

90 PART C Management of the Organisation

responding to community needs PART C Management of the Organisation Managing our People PART C Managing our People

Human Resource Table C.1: Staffing Profile Performance and Analysis Rank Sworn Sworn Unsworn Unsworn Total The human resource performance of Female Male Female Male ACT Policing continues to be supported Chief Police Officer 0.9 0.0 0.0 0.0 0.9 and evaluated by the use of the Workforce Planning Establishment Deputy Chief Police Officer 0.0 1.9 0.0 0.2 2.1 model. The model continues to Commander/Director 0.0 0.0 0.0 0.9 0.9 develop and is providing ACT Policing Superintendent/Coordinator 0.9 8.5 4.9 14.3 28.5 with timely staffing details to enable AFP Band 9 appropriate decisions to be made for community policing in the ACT. Sergeant/AFP Bands 5-8 13.4 103.1 22.4 21.6 160.6 AFP Bands 5-8 Temp 0.0 0.0 0.9 4.3 5.2 The model enables the ACT Policing Executive to consider present staffing, Constable/AFP Bands 2-4 118.0 373.7 87.4 47.4 626.4

experience and skill levels, project AFP Bands 2-4 Temp 0.0 0.9 6.6 9.0 16.5 staffing requirements into the future, identify skills and competence gaps and AFP Bands 1 0.0 0.0 0.0 0.0 0.0 then plan to address any deficiencies. AFP Bands 1 Temp 0.0 0.0 0.9 0.0 0.9 The Workforce Planning Model is Total 133.4 488.0 123.2 97.7 842.23 being used more frequently and, with more usage, is proving to be a valuable Source: ACT Policing People Strategies. Note: Includes Enabling FTE (90.34) and excludes personnel working on Commonwealth matters and Inoperative Pool Unpaid. Numbers are not whole personnel as individuals are attributed analytical and predictive tool for use in on the basis of the percentage of time they spend on ACT Policing activities, recorded as at final pay for the financial the deployment of human resources. year 2005-2006. These figures are based on substantive ranks and do not include periods of higher duties.

All business areas within ACT Policing are involved in the use of the model in ACT Policing personnel are all The utilisation of the Workforce tasks such as; required to enter into a Performance Planning Establishment model and the • Maintaining an accurate picture Development Agreement that allows Performance Development Agreement of current workforce numbers, the organisation to measure the scheme allows ACT Policing to experience levels and skills; progress of individual employees address issues surrounding workforce toward achieving individual objectives. performance in a timely and effective • Analysing future workforce needs in Through consultation with managers manner. terms of the number of personnel at all levels, personal objectives in required and the skill sets required Performance Development Agreements of those personnel; are developed to allow broader • The identification of any skills gaps business unit and organisational that may exist and the development objectives to be met. The current of strategies to address those gaps; Performance Development Agreements and are completed on a ‘trimester’ basis. • Monitoring attrition and developing Participation in the Performance strategies to mitigate the impact of Development Agreement scheme attrition. ensures that employees receive regular feedback relative to their own performance and that an individual’s performance relative to the broader organisational objectives is kept in perspective.

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Staffing profile During the reporting period, a total The AFP commits to maintaining a of 180 new employees began their high level of confidence and trust from As at 30 June 2006, 73.8 per cent of careers with ACT Policing. Of this the Australian Government and the staff providing services to ACT Policing total, 75 were police recruits, 46 were community we serve. The integrity unsworn employees and 59 were were sworn members. Of the 621.4 of the AFP and our people are of lateral police recruits. The lateral police sworn members, 1.9 per cent held the significant importance in ensuring recruits provided 12 weeks of service rank of Superintendent or higher. we deliver high quality services to ACT Policing before deploying to the while maintaining certainty in our During the reporting period International Deployment Group for a key partnerships. Flexible resource period of two years. approximately 21.4 per cent of sworn management strategies and dynamic members in ACT Policing were With the addition of 27 positions in the business capacity underpinned by women. Of this number, most are at ACT Government funding, ACT Policing modern and professional management the Constable level (88.4 per cent), will absorb on at least five recruit practices continue to enhance the with approximately 10 per cent at the classes in the 2006–2007 financial year. reputation of the AFP. Professional Sergeant level, which is an increase of Standards plays a significant role in 2.4 per cent from 30 June 2005. preserving the professional reputation Culture and values of the AFP by providing a proactive A total of 55.7 per cent of unsworn approach to promoting, monitoring staff providing services to ACT Policing AFP professional standards and fostering the ethical standards of during the reporting period were the AFP, maintaining our organisation’s female. Unsworn female employees The AFP and its people foster six core values and constructing the security of comprised approximately 30.4 per cent values in all business activity. the AFP and its people. of the total employee number providing services to ACT Policing during the Integrity Professional Standards delivers a range reporting period. • We will be honest and sincere in our of key business services including the dealing with ourselves, each other detection and investigation of corrupt and our clients. Recruitment and unethical behaviour, strategic intelligence capability for early detection Commitment ACT People Strategies is fully and prevention, organisational security • Our work is characterised by responsible for the recruitment of including personnel security measures, dedication, application, perseverance people into unsworn positions, and drug testing and, most importantly, and a belief in a personal capacity to assists the national arm of the AFP in achieve and add value. marketing strategies to educate and the recruitment of sworn members promote professional standards best into ACT Policing through assistance Excellence practice. with applicant testing, assessment • We seek constant improvement processes and interviewing. in all our undertakings and in the quality of the services we provide to Selection exercises for vacant our clients. positions are underpinned by a merit based selection process. Selection Accountability panels are constituted by a minimum • We accept that we are responsible of two persons where one person for our work and answerable for the is independent to the business outcomes. area. This panel composition is to ensure the principles of diversity, Fairness equity and fairness are applied in all • We will be impartial and equitable in circumstances. all our dealings.

Trust • We rely and depend on each other.

93 PART C Management of the Organisation Managing our People

Complaints Professional Standards continues to The reforms will refocus the work of work closely with the Commonwealth Professional Standards and that of the During this reporting period Ombudsman and counterparts in other Commonwealth Ombudsman towards Professional Standards received a total State and Territory Police agencies in more serious and complex complaints. of 969 complaint or allegation referrals, the detection and response to alleged Operationally, complaints dealing 221 of which the Commonwealth unethical or corrupt behaviour. with minor breaches of the AFP’s Ombudsman exercised its discretion professional standards will be managed under Section 24 of the Complaints The Fisher Review – by line managers who are best placed (Australian Federal Police) Act 1981 implementation to deal with underperformance and not to investigate further. Complaint AFP Professional Standards in poor behaviour. The outcomes for referrals relating to minor client service these minor matters will place greater issues constitute a significant portion partnership with the Commonwealth Ombudsman and the Attorney emphasis on changing behaviour rather of these matters. Under the Fisher than imposing punitive measures. model of Complaints Management, General’s Department has been working towards implementing Serious matters will continue to be which will be introduced in the next investigated by Professional Standards financial year, the vast majority of these the Commonwealth Government’s response to the 2003 Review of the with oversight from the Commonwealth types of referrals (Category one and Ombudsman. two complaints) will be managed in the Professional Standards of the AFP. The workplace with Professional Standards review undertaken by the Honourable providing a quality assurance service. William Fisher, AO QC, will implement a managerial model in dealing with Professional Standards continues minor complaints. The Government to support AFP operations overseas response culminated in the tabling in with our involvement in the security Parliament of the Law Enforcement assessment for the AFP’s International (AFP Professional Standards and Deployment Group (IDG) operations Related Measures) Bill 2006, which in Sudan. Professional Standards received assent through both houses maintained a full time presence in the of Parliament on the 23rd of June 2006. Solomon Islands while providing a This Bill, when proclaimed, will enact response capacity for IDG operations the reforms through insertion of a new in Cyprus, East Timor and Papua New Part in the Australian Federal Police Act Guinea. 1979 while repealing the Complaints (AFP) Act 1981.

94 Management of the Organisation Managing our People PART C

Security This year realised an increase in Drug testing demand for Professional Standards Professional Standards Security is security operations capability both As part of the AFP’s Drug Free responsible for maintaining both domestically and overseas and is Workforce Program, a policy promoting personnel and physical security a real indicator of our prevention a zero tolerance to prohibited drugs services. The Commonwealth and protection strategies of AFP is integral to the success of the organisation’s drug testing strategy. Protective Security Manual (CPSM) core business activity. This security The AFP Drug Testing program relies 2006 is embraced as the AFP’s operations capability is also available on detecting the presence of prohibited key security policy and is relied to serve the needs of the AFP’s drugs, specifically narcotic substances upon to set strategic direction in international network. whole of organisation security. The within the meaning of the Customs Commonwealth Protective Security During this reporting period Act 1901, Schedule IV and other Manual extends further by setting Professional Standards personnel drugs declared to be prohibited by measurable criteria for the assessment security vetting processed a the Commissioner (under authority of process, reviews and appeals and substantial quantity and diverse Sections 4 and 4A of the Australian provides benchmark standards for range of clearances from Protected Federal Police Act 1979). all the AFP’s security needs. The through to Top Secret. Increases The key components of the AFP’s drug in AFP recruitment requires timely personnel security vetting process testing strategy include: is an integral component of the personnel security vetting services to organisation’s recruitment strategy to be delivered. Professional Standards • Mandatory Applicant Testing; ensure the agency is employing the is regularly reviewing these processes • Mandatory Targeted Testing; most appropriate people. in-line with Commonwealth protective • Mandatory Investigation Testing; security standards. • Mandatory Certain Incident Testing; Professional Standards Security • Mandatory Contractor Testing. processed some 2 208 personnel security clearances and responded to 89 security operations matters both in Australia and abroad.

95 PART C Management of the Organisation Managing our People

Fraud and Anti-Corruption Plan ACT Policing’s action items include: Information awareness sessions are Property, Physical Assets, Physical incorporated within training programs The AFP 2005–2007 Fraud Control Security, Personnel Security, for new employees and in addition and Anti-Corruption Plan (FC&AC Plan) Outsourced Functions, IT and are conducted at geographical was developed and implemented in Information Security, Electronic locations across the organisation to accordance with the requirements Commerce and the Internet. broaden the awareness and purpose of the Commonwealth Fraud Control of the Confidant Network for all AFP Guidelines 2002. The FC&AC Plan employees and contractors. maintains existing organisational fraud The Confidant Network control treatments and identifies new Statistics The Confidant Network is an AFP and emerging organisational fraud and program designed to provide support corruption risks. In 2005–2006 the Network received and assistance to AFP employees 178 referrals. This figure is further To successfully implement the Fraud reporting the activity or conduct broken down in the following Control and Anti-Corruption Plan of others that is contrary to the categories: criminal/corruption matters across the organisation, each National/ professional standards of the AFP. The (nine); inappropriate behaviour (52); Officer Manager is responsible for Confidant Network is a key component disagreement with management (35); implementing action items addressing of the AFP integrity framework. sexual harassment (four); workplace harassment (30); IT policy (one); both the AFP highest risk categories As at 30 June 2006 the network had security breaches (five); disagreement and risk categories specific to the 270 active Confidants throughout with policy (five); workplace conflict (35); Function or Office. Progress against the organisation whose activities are and other (five). Action Item implementation is reported coordinated by a team leader, three to the Security and Audit Team six case officers and an administration Of the matters reported, 83 per cent monthly, and the Attorney General’s support member. have been completed. The other 17 per Department annually, for the lifecycle of cent remain current, either still under The National Guideline for Professional the Plan. Reporting was amended in October investigation or the client requires on- going support in the workplace. Of the In accordance with Guideline 1.9 2005 to improve the working total 178 referrals, 38 per cent were and 2.8 of the Commonwealth arrangements of Confidants and the referred to management, 26 per cent to Fraud Control Guidelines, the framework for employees to seek Professional Standards, 28 per cent for AFP Commissioner certified he options and/or support when reporting information, options and support by the was satisfied there were in place criminal, unethical and inappropriate behaviours in the workplace. The Confidant Network and 8 per cent were appropriate fraud prevention, detection, Confidant Network is accountable to the referred to the Wellbeing Network or investigation, reporting, and data National Manager Human Resources. external providers such as the AFPA or collection procedures and processes the Employee Assistance Provider. to meet AFP needs and comply with Confidants receive regular training the Commonwealth Fraud Control to ensure they perform the role in Guidelines. accordance with the National Guideline for Professional Reporting and with ACT Policing has successfully completed respect to the principles of the privacy the first stage audit and reported back governance and procedural fairness. to the AFP Security and Audit Team. ACT Policing currently implementing the The Confidant Network Coordination Team continues to liaise with key second stage of the plan. stakeholder areas within the AFP to ensure the integrity and commitment of the program is in line with the AFP Strategic Plan and integrity framework.

96 Management of the Organisation Managing our People PART C

Workplace diversity Workplace health During the reporting period, ACT Policing notified Comcare Australia ACT Policing continues to strive for and safety of five incidents under section 68 of a workforce that is reflective of the the Occupational Health and Safety By ensuring that all AFP Policies and community it serves. The recruitment (Commonwealth Employees) Act 1991. Guidelines are obeyed and that those strategies of the AFP aim to attract Of the five incidents reported four were same Policies and Guidelines comply people to the organisation from a wide notifiable due to incapacity for work with the Occupational Health and range of backgrounds who have a exceeding 30 days and one was due to Safety (Commonwealth Employment) variety of life experiences. serious personal injury. Act 1991 and the Safety, Rehabilitation The continuation of initiatives that and Compensation Act 1988, ACT During the 2005–2006 financial year ensure employees have an appropriate Policing continues to meet its legal the Safety and Rehabilitation Unit have balance between their work and requirements with regard to the achieved the following outcomes: personal lives is one method by which occupational health and safety of all its • The preparation of monthly health the AFP attracts and retains a diverse employees. and safety focuses on a range of range of employees. A number of strategies are in place to issues relevant to ACT Policing Where appropriate, people with varying ensure ACT Policing’s compliance with sworn and unsworn members. abilities are considered for roles within its legal obligations in this area. These Focus topics have included sleep ACT Policing. When considering strategies include; providing input into - shiftwork and fatigue, eyesight how the ACT Policing workforce the maintenance and development of testing and eye care during visually is constituted, the needs of the AFP Policies and Guidelines; ensuring demanding tasks, reducing the risk community are always considered along that training activities are undertaken of developing cancer through early with the needs and circumstances of that provide information to employees detection and lifestyle changes, the individual to be deployed. on issues surrounding occupational eating for energy, sun safety and health and safety; and, ensuring that reducing the risk of skin cancer, current policies and guidelines are women’s health and the flu and flu accessible and widely distributed. vaccinations. • ACT Policing’s monthly Health and Another strategy that ensures legal Safety focus was nominated for compliance is the fact that OH&S a health and safety award with Committee meetings are held on a ACT WorkCover, for best health quarterly basis. The meetings enable promotion strategy. Health and Safety Representatives and Deputies to consult with Management • The provision of education and on safety issues effecting their information sessions on Health and designated work groups. ACT Policing Safety and Rehabilitation Legislation, has continued to fulfil its legislative roles and responsibilities and best requirement under section 24 of practice in a range of work areas the Occupational Health and Safety within ACT Policing. (Commonwealth Employees) Act 1991 • All ACT Policing’s sites have with the continuation of 16 Designated undertaken Fire warden training and Work Groups (DWGs) that were emergency evacuation drills. established in consultation with the Australian Federal Police Association.

97 PART C Management of the Organisation Managing our People

The Safety and Rehabilitation Team Table C.2: Number of workplace incident reports – Mechanism of Injury will continue to monitor compliance by Financial Year with legislative requirements as well as provide support and advice on health Mechanism of Injury 2003–2004 2004–2005 2005–2006 and safety issues which impact upon Contact/exp-biology 16 12 18 ACT Policing.

Contact-electricity 1 1 0 Incidence Rate - The number of

Contact-heat/cold 0 1 2 occurrences of injury/disease for each one hundred workers employed. Contact-oth,chem/sub 0 5 0 Frequency Rate - The number of Contact-sgl,chem/sub 2 3 5 occurrences of injury/disease for each Expose-mental stress 1 5 4 one million hours worked.

Expose-vary pressure 0 1 0 Average Time Lost Rate - The average Fall from a height 4 10 4 of working days lost per occurrence of injury/disease. This rate provides Fall on same level 29 30 29 a measure of the severity of the Hit by moving object 34 47 36 occurrences being experienced by Hit object with body 14 22 19 workplaces over time.

Oth/mult mechanisms 4 3 A lost-time injury/disease is defined to be an occurrence that results in a Other muscle stress 47 43 71 fatality, permanent disability or time lost Repetitive movement 10 9 6 from work of one complete day/shift or Unspecif mechanisms 7 3 5 more.

Vehicle accident 16 14 16 ACT Policing has continued to focus its attention on injury prevention and Total 185 209 215 management for the reporting year. as at 30 June 2006 Data Source: ACT Policing Annual Reports 2003–2004 and 2004–2005, AFP National OHS SAP database and ACT There has, in spite of this focus, been Policing People Strategies. an increase in the number of incidents as well as in the frequency and severity Table C.3: Lost-Time Injury Rates – comparison of annual rates of occurrences. The increase can be (As per Australian Standard 1885.1–1990) attributed to the continued cultural change in the AFP where employees 2003–2004 2004–2005 2005–2006 are encouraged to report minor injuries Incidence Rate 4.59 4.37 6.03 and occurrences and to the move for operational members in the AFP Frequency Rate 21.93 20.25 29.28 to comply with mandatory fitness Average Time Lost Rate 5.89 11.85 12.77 standards. In the short term there has

Total number of Lost Time Incidents* 35 33 48 been an increase in muscular injuries (‘Other Muscular Stress’ category in Total number of complete working days lost* 206 391 613 Table C.2) as personnel attempt to Staff counted average 763 755 796 increase their fitness levels in line with the proposed mandatory fitness Total number of hours worked 1 595 748 1 629 470 1 639 543 standards. Longer term there should Source: ACT Policing Annual Reports 2003–2004 and 2004–2005 and AFP SAP OH&S module as at 30/06/2006. be an improvement in similar injuries as the overall fitness level of operational AFP members improves.

98 Management of the Organisation Managing our People PART C

Compensation Claims Learning and Development Induction Training ACT Policing had 101 active open claims Induction training is offered to all AFP ACT Policing employees have access with Comcare as at 30 June 2006 employees. to a broad range of courses that are compared with 114 as at 30 June 2005. conducted by the AFP and by external A portion of the recruit training Of the 101 open claims 43 are within training providers. The total expenditure undertaken by sworn members covers the current premium years with the on training that was incurred by ACT an introduction to the AFP and its role remaining 58 in the pre-premium years. Policing in this reporting period was in the Australian community. Recruit The premium years cover claims with $213 602. This figure does not include classes specifically run for ACT Policing a date of injury in the past four years, the cost of recruit training and a cover the relationship between the AFP all claims with a date of injury prior to number of other courses funded by and the ACT Government. this are classified in the pre-premium AFP National. Unsworn employees are enrolled category. Much of the training undertaken by ACT in an AFP induction course as A total of 75 new claims were accepted Policing employees revolves around soon as possible following their by Comcare during the 2005–2006 enhancing their capacity to work in an commencement date with the AFP. financial year. operational position. Training is also undertaken to enhance the functional The information offered to both The AFP is committed to capability of employees. This type of sworn and unsworn employees providing a workplace based training involves presenting legislative includes an overview of the functions, occupational rehabilitation service amendments and/or changes or responsibilities and commitments of to all its employees. The OH&S and policies, procedures and guidelines. the AFP. The objective of the induction Rehabilitation area has provided Training is also offered to employees training is to provide all employees education sessions to members of in the areas of management and with the skills and knowledge that will ACT Policing in the management of administration. enable them to carry out their role in a compensable and non-compensable manner that is efficient, professional cases. Training has also been provided In this reporting period, ACT Policing and ethical. on the importance of early reporting continued to conduct Mental Health of accidents, injuries and illness and First Aid Training for all sworn the importance of reporting dangerous members and for employees, such Workplace Relations occurrences. The early reporting of as those in ACT Communications, injuries and illness as well as the who have contact with the general No Australian Workplace Agreements emphasis on the reporting of dangerous public. Customer Service Training was were entered into by ACT Policing occurrences is aimed at the mitigation commenced across ACT Policing and employees during this reporting period. of the severity of claims as well as it is planned that all employees having minimising the risk of dangerous contact with the public will be trained occurrences reoccurring. in customer service techniques early in the next reporting period. The Rehabilitation case managers have continued to liaise with external ACT Policing employees are rehabilitation providers to ensure that encouraged to undertake training claims are being managed in a way that will enhance the technical that ensures an appropriate, safe skills of the role in which they are and durable return to work for the currently performing, as well as being employee. encouraged to undertake training that will increase their capacity to undertake Effective liaison with all stakeholders other roles within the AFP. within the AFP is a key to the holistic approach to the management of all claims lodged by ACT Policing employees.

99 PART C Management of the Organisation Managing our People

Awards

The commitment and excellence displayed by ACT Policing employees is given credence by an awards process which provides and opportunity to recognise long serving members and those who have displayed efforts above and beyond the requirements of normal Policing.

Australian Police Medal

The Australian Police Medal is awarded ACT Emergency Medal Commissioner’s Commendation in recognition of distinguished service for Conspicuous Conduct. The inaugural Emergency Medal is by members of Australian Police forces. to be awarded to selected uniformed Australian Police Medal is a decoration That the member has performed in the staff and volunteers for their acts of under the Australian Honours systems. discharge of his or her duty an act of courage and dedication to the Canberra courage of a high order whereby the Number of recipients: 1 community during the January 2003 member consciously placed himself or bushfires. herself at substantial risk of personal National Medal Number of recipients: 190 injury. The National Medal is awarded to Number of recipients: 5 members of the AFP and other police, ACT Community Policing Medal emergency and corrective service Commissioner’s Group Citation The ACT Community Policing Medal is organisations who have completed 15 for Conspicuous Conduct awarded to ACT Policing members after years of diligent service. ten (10) years cumulative and diligent That the members involved have Number of recipients: 4 service. demonstrated a collective outstanding Clasp to the National Medal Number of recipients: 42 dedication to duty in circumstances demanding tenacity of a high order. The first clasp to the National Medal is Commissioner’s Medal for Number of recipients: 33 awarded to Police who have completed Excellence 25 years of diligent service. Subsequent clasps may be awarded for each ‘Excellence by individuals or an additional 10 years service. identified group in pursuit of the AFP’s core business outcomes & Number of recipients: 2 encompassing corporate values to the highest level’. ACT Community Protection Medal Number of recipients: 1 The ACT community Protection Medal Commissioner’s Commendation was established in 2002 to reward for Bravery people who have given sustained distinguished or outstanding service That the member has performed in the to the ACT Community through their discharge of his or her duty an act of involvement in ACT Policing, ACT Fire courage of a high order whereby the Brigade, ACT Bushfire Brigade, ACT member consciously placed himself or Ambulance Service or ACT Emergency herself at substantial risk of personal Services Bureau. injury. Number of recipients: 1 Number of recipients: 3

100 Management of the Organisation Governance PART C PART C Governance

Internal Accountability ACT Policing’s performance is detection and investigation monitored by the Executive Steering of specific targets, groups or Structures and Processes Committee. Output Managers present operations; and monthly reports to the Executive • addressing issues arising from the ACT Policing’s corporate governance Steering Committee outlining Executive Steering Committee. arrangements provide accountability performances against the Purchase for outcomes and a collegiate Agreement and other performance approach to achieving them through measures, along with information Police Consultative Board a clearly defined set of management relating to significant events and In October 2000 the ACT Government responsibilities, underpinned by activities and plans for addressing established the Police Consultative appropriate supporting and reporting emerging issues. The Executive Board. The Board’s mission is to structures. Steering Committee also provides promote positive relations between The existing governance framework is senior managers with a forum to test the community and police in the ACT. comprised of the: issues of concern to ACT Policing The Board has no statutory powers and does not exercise executive control over any aspect of ACT Policing. Executive Committee Operations Committee Board members are drawn from the Membership consists of the Chief Membership consists of the Station ACT Community Crime Prevention Police Officer (Chair), Deputy Chief Officers in Charge and Operations Committee, a broadly based community Police Officer-Investigations and Managers. consultative body. Support, Deputy Chief Police Officer- The role of the Operations Committee The Board is a consultative body Response and Director Corporate is to facilitate effective communication established to: Services. among all ACT Policing business areas • provide a forum for gathering The ACT Policing Executive meets and provide a forum for decisions community views on policing in the weekly to discuss performance and regarding operational resource ACT; structural issues and to monitor allocations and priorities. • advise Government on those views; strategic priorities including resource Specific responsibilities of the management and budgets. Executive Operations Committee include: • maintain a dialogue with senior Committee meetings also afford police in relation to matters affecting opportunities for senior management • preparing submissions regarding community attitudes to policing; to brief the ACT Policing Executive on critical operational issues to be • make recommendations to addressed by ACT Policing ; operational outcomes, major initiatives Government on courses of action and emerging issues. • examining emerging crime trends; which would assist police in carrying • developing operational strategies to out their role in the ACT; and Executive Steering Committee address specific crime issues; • respond to references from the • prioritising resource allocations to Minister for Police and Emergency. Membership consists of all address specific crime issues; Superintendents and Coordinators During the year the Board considered with the Deputy Chief Police Officer- • prioritising applications for interaction between police and the Investigations and Support, Deputy participation in training programs private security industry. Chief Police Officer-Response and across ACT Policing; Director of Corporate Services accorded • receiving and monitoring status participant/observer status. reports of regional operations; • monitoring progress against the purchase agreement at a tactical level; • seeking the support of other agencies regarding the prevention,

101 PART C Management of the Organisation Governance

ACT Policing Organisational Chart

Chief Police Officer Audrey Fagan APM

Deputy Chief Police Officer Deputy Chief Police Officer Director Corporate Services Investigations and Support Response Paul Williams Commander Shane Connelly Commander Steve Lancaster / Commander Leanne Close

Communications North District South District Financial, Exhibits Superintendent Detective Superintendent Detective Superintendent and Logistics Alf Turketo Brian McDonald Mick Kilfoyle Coordinator Jason Cresswell

Crime Prevention Specialist Response Traffic Operations Media and Marketing and Security A/g Superintendent Detective Superintendent Coordinator Matt Varley Detective Superintendent Michael Chew Darryl Webb Rob Gilliland

Operations Monitoring Property Exhibits and People Strategies Firearms Intelligence Support Coordinator Detective Superintendent Detective Superintendent Michael Murphy Steve Mewburn Mark Colbran

Prosecution and Policy, Performance and Judicial Support Planning Detective Superintendent A/g Coordinator Peter Budworth Jane Craill

Territory Investigations Group Detective Superintendent Leanne Close

102 Management of the Organisation Governance PART C

Strategic and Fraud Prevention Risk Management and

Organisational Planning The AFP 2005–2007 Fraud Control and Security Audit Anti-Corruption Plan was developed and The ACT Policing Executive held a The Fraud Control and Anti-Corruption implemented in accordance with the planning retreat on 24 May 2006 at Plan incorporates the fraud and requirements of the Commonwealth the AFP College. The retreat provided corruption risks of the AFP in the Fraud Control Guidelines 2002. The an opportunity for Coordinators functional model environment and Fraud Control and Anti-Corruption Plan and Superintendents to meet with is consistent with the requirements maintains existing organisational fraud the Senior Executive and focus of the Financial Management control treatments and identifies new intensively on key strategic issues and and Accountability Act 1997 and and emerging organisational fraud and priorities affecting ACT Policing. The Commonwealth Fraud Control corruption risks. major outcome of the retreat was a guidelines 2002. realignment of ACT Policing’s focus All control measures identified in the The AFP maintains a Security Audit onto enhancing engagement with the strategy which spanned a broad range Team. Special security audits are community. of potential vulnerabilities, have been conducted in facets of ACT Policing effectively implemented. ACT Policing The retreat provided the basis for the operations each year. The security action areas covered by the strategy development of a three year strategic audits conducted in 2005–2006 include: plan which will guide ACT Policing addressed Woden Police Station, in meeting the Key Performance • Property Yarralumla Water Police, Majura Indicators and providing an effective • Physical Assets Specialist Response Security Dog and efficient policing service to the ACT Team, ACT Police Property Office and • Physical Security community. ACT Police Communications at the • Personnel Security Winchester Centre. • Outsourced functions • IT and Information Security • Electronic Commerce and the Internet

103 PART C Management of the Organisation Governance

External Scrutiny Reports Required by Contact numbers for

Ombudsman staff have been working Legislation police assistance collaboratively with the AFP since 2003 In an emergency please call 000. on a project to improve administrative Freedom or Information processes associated with the For police assistance please call adjudication of Traffic Infringement The Chief Minister’s Annual 131 444. Notices. The project was initiated Report Directions include reporting because of complaints over a number requirements under subsections 7,8 To report suspicious or criminal activity of years concerning the AFP’s traffic and 79 of the Freedom of Information you may also call Crime Stoppers on adjudication responsibility. The project Act 1989 (ACT). The AFP operates 1800 333 000. has led to changed administrative under provisions of the Freedom of Information about the following Crime practices, including those relating to Information Act 1982 (Commonwealth). Prevention programs can be obtained the AFP’s role in deciding whether ACT legislation does not apply to the by calling 62457400: individual Traffic Infringement Notices AFP. Any applications which referred should be withdrawn or disputed in to the ACT legislation were dealt • Police Citizens Youth Clubs; court. The Ombudsman is confident with as if they had applied under the • Family Violence Intervention the changes will reduce complaints Commonwealth legislation. Program: about the AFP in this area. The results The processing of Freedom of • Victim Liaison Officers; and of the project were provided to the AFP Information requests is conducted by • Police Scouts. Commissioner in early July 2005. the Freedom of Information Team, Consideration was again given to the Legal, in AFP MO. The Team Leader management of people in custody is authorised pursuant to section 23 of by the Ombudsman, with particular the Freedom of Information Act 1982 emphasis on the role that video (Commonwealth) to make decisions monitoring plays in the investigation under the Act. of Watch House custody related Services provided by the AFP available complaints. for a fee under the privacy Act include Further discussion about Ombudsman those set out in Table C.4. investigations can be found in the Ombudsman’s Annual Report Public Interest Disclosure 2005–2006. As a Commonwealth Government Agency, and due to the nature of its business, it is not appropriate for the AFP to report under the Public Interest Disclosure Act 1994.

Territory Records

This issue is not applicable to the AFP as it is a Commonwealth Government Agency.

104 Management of the Organisation Governance PART C

Sustainability and Work undertaken to date in the AFP’s Strategic Bushfire Management development at Majura incorporated the Plan Environment following environmentally sustainable outcomes during the past year: ACT Policing does not manage or own unleased Territory Land which would Commissioner for the • Excavated material from earthworks necessitate reporting requirements. Environment at the new firing range was reused on site ACT Policing has not received • Rainwater from the new firing range any requests for assistance in the roof is being stored and reused for preparation of the State Environment landscape irrigation Report nor been subject to investigation by the Commissioner. • Waterless urinals have been installed in the new firing range • An automated cross-flow ventilation Ecologically Sustainable system assists with indoor Development environment quality and climate As a Commonwealth Agency the control in the new firing range reporting requirements of the ACT training building Environment Protection Act 1997 do The AFP ensures that environmental not apply. The AFP does however, considerations are taken into account take its responsibilities towards the when purchasing office furniture environment seriously. and equipment. The AFP also has a Environmentally sustainable principles comprehensive recycling program and practices are being integrated into for paper, toner cartridges, metal and the design, construction and operation fluorescent tubes. of the ANZAC Park and Majura As at 30 June 2006 ACT Policing development projects, including: operated 183 vehicles. Over the course • Energy consumption minimisation of the financial year it is estimated that 548,000 litres of unleaded petrol, • Water consumption minimisation 20 000 litres of premium unleaded, • Consideration of the environmental 11 000 litres of LPG, and 66 000 litres impact of materials, furniture, of diesel fuel were consumed. Total fixtures and finishes, including scope one green house gas emissions whole of life costing, emissions are estimated at 16 800 t CO -e. minimization, materials waste 2 minimization, recycled content and use of renewable materials • Development and implementation of an environmental management system, certifiable under ISO 14001

105 Table C.4: Fee for Access to Documents

Service $ Fee

Reports

Road Accident

Making and giving a copy of a road accident report (where the accident caused injury or death) 26

Making and giving a copy of a road accident report (where the accident did not cause injury or death) 15

Making and giving a copy of road accident survey plan 38

Lost Property

Making and giving a copy of a lost property report 19

Incident

Making and giving a copy of an incident report 37

Criminal Offence

Making and giving a copy of a criminal offence report 37

Medical

Arranging or conducting a medical examination and preparing a report 366

Making and giving a copy of an existing medical report 19

Fire, Death, Industrial accident, Mechanical check

Making and giving a copy of 1 of the following reports: (a) fire report; (b) death report; (c) industrial accident report; (d) report of a 38 mechanical check of a motor vehicle in AFP custody

Photographs

Making and giving a copy of a photograph 19

Statements

Making and giving a copy of a statement 37

Audio or Video Tapes

Making and giving a copy of an audio tape 39

Making and giving a copy of a video tape 41

Search Records

Searching AFP records for information about convictions for offences committed by a person and making a report on the search result 36

Searching AFP records for incidents reported by a person, and making a report of the search result, about: (a) alleged harassment of the 20 person; or (b) alleged violence, or threats of violence directed against that person

Fingerprints

Taking a set of fingerprints, searching AFP records for any record of convictions for offences committed by a person and making a report on 130 the search result

Searching a set of fingerprints given by an applicant against AFP records and making a report on the search result 67

Taking and giving a set of fingerprints to the applicant 26

Attending a response

Attending, for the second and each subsequent time in a month, premises in response to a burglar alarm (if no evidence of intrusion is found) 152

Source: ACT Policing Information Access Team

106 PART D Analysis of Financial Performance

responding to community needs PART D Analysis of Financial Performance

Management Discussion Total expenditure amounted to $95.653m, which is up $4.280m or 4.68 and Analysis per cent compared to last financial year. This increase is due to the provision ACT Policing achieved another of additional staffing, additional salary sound financial result for the year. An related costs associated with the 2003- operating surplus of $12 000, or 0.01 2006 AFP Certified Agreement, and per cent of total revenue of $95.7m, inflationary impacts. was an excellent result. The financial statements for 2005–2006 were also signed by the Auditor-General, without qualification. This reflected continuing prudent financial management in delivery of outcomes required by the ACT Government.

Revenue received for the year represented an increase of $4.340m or 4.75 per cent over last financial year. Major factors in this increase have been the provision of funding for an additional 10 operational police and provision for indexation factors. ACT Policing has also benefited from the allocation of ‘one off’ funding for capital upgrades to ACT Government owned facilities occupied by ACT Policing.

108 Analysis of Financial Performance PART D

109 PART D Analysis of Financial Performance

110 Analysis of financial performanceStatement of Performance PART D PART C Statement of Performance

Australian Federal Police A.C.T. Community Policing Financial statements For the year ended 30 June 2006

Contents

Certification of the Financial Statements

Statement of Financial Performance

Notes to the Statement of Financial Performance

111 PART D Analysis of Financial Performance Statement of Performance

A.C.T. Community Policing 2005–2006

Statement by the Chief Police Officer for the A.C.T.

And the Chief Financial Officer

Certification

We certify that the A.C.T. Community Policing financial statements for the period 1 July 2005 to 30 June 2006 are prepared in accordance with the format provided by the A.C.T. Department of Justice and Community Safety and are based on the Australian Federal Police accounts and records.

Signed ……………………………………...... Signed ……………………………………......

Date September 2006 Date September 2006

Audrey Fagan Allan Gaukroger Chief Police Officer for the A.C.T. Chief Financial Officer

112 Analysis of Financial Performance Statement of Performance PART D

Au stralian Federal P olice A CT Community P olicing Statement of Financial P erformance for the year ended 30 June 2006

2004-05 2005-06 2005-06 A ctual Note Budget A ctual $'000 $'000 $'000

REVENUE 2,3

Department of Justice & Community Safety 89,720 Base A ppropriation 94,390 94,271 357 New Initiatives 200 153 0 Facilities Maintenance 977 0 A CT DJA CS A UDIT FEES 13 0 Handgun Buyback 0 21 537 Other Revenue 452 312 712 Retained Surplus/Deficit

91,326 Total Revenue 95,042 95,667

EXP ENSES

62,111 Employee Expenses 5 64,295 65,210 16,484 Enabling Expenses 6 17,217 17,217 11,722 A dministrative Expenses 7 11,743 12,164 1,056 Depreciation & A mortisation 8 1,135 1,064

91,373 Total Expenses 94,390 95,655

-47 Operating Result 652 12

113 PART D Analysis of Financial Performance Statement of Performance

A.C.T. Community Policing

Notes to the statement of financial performance

For the year ended 30 June 2006

Note 1

Statement of significant accounting policies

1.a – The statements have been prepared in accordance with the format provided by A.C.T. Department of Justice and Community Safety. This is a specific purpose report and is prepared under the terms of the Policing Arrangement with the A.C.T. Government.

1.b- Revenue and Expenses have been extracted from the statutory accounts prepared by the Australian Federal Police (AFP) for the financial year 2005–2006.

The statutory statements of AFP have been prepared in accordance with:

• Finance Minister’s Orders (or FMOs), being the Financial Management and Accountability Orders (Financial Statements for reporting periods ending on or after 30 June 2006)) • Australian Accounting Standards and Accounting Interpretations issued by the Australian Accounting Standards Board; and • Consensus Views of the Urgent Issues Group

1.c – The amounts shown in the A.C.T Community Policing financial statements have been rounded to the nearest thousand dollars with the exception of audit fees.

1.d – From 1 July 1990, the A.C.T Department of Justice and Community Safety has responsibility to account for all assets and liabilities transferred under the Purchasing Agreement. Therefore these statements do not include any assessed value for them.

1.e – The methodology for the price of “Enabling Expenses” in note 6 was agreed between the AFP and the A.C.T. Department of Justice and Community Safety as part of the 2001–02 Purchase Agreement negotiation and includes adjustments to service delivery and staffing in subsequent years.

1.f – The methodology utilised in preparation of notes 5, 7 & 8 was primarily Activity Based Costing which utilised statistical analysis of individual Cost Centre activities to apportion costs across outcomes. Job Costing was used where a direct relationship between an activity and Outcome could be established.

1.g – The A.C.T. Government provides a range of facilities to A.C.T. Community Policing free of charge that have not been brought to account in the Statement of Financial Performance.

114 Analysis of Financial Performance Statement of Performance PART D

Note 2

Revenue

2.a – Funds received from the A.C.T. Government, in terms of an established Purchase Agreement for the 2005-06 financial year, are classified as receipts under Section 31 of theFinancial Management and Accountability Act 1997 and are deemed to be appropriated in accordance with that section of the Act.

2.b – Funds received from other sources are also deemed to be appropriated under Section 31 of the Financial Management and Accountability Act 1997.

Note 3

Annotated appropriations (section 31)

The AFP has an ongoing Agreement with the Department of Finance and Administration that allows moneys recovered from:

(a) The sale, leasing, hiring out of, or other dealings with goods or personal property; and (b) The provision of services to be credited to the AFP’s Section 31 account.

Section 31 receipts during 2005-06 have been allocated across all expenditure items.

Note 4

Audit fee

The Australian National Audit Office undertakes the audit of the A.C.T. Community Policing’s annual financial report and statement of performance at a fee to the AFP. These audits are undertaken as a special purpose audit by arrangement. The fee for the annual financial report audit for 2005–06 is $27,000 GST exclusive (2004–05 fee - $27,000) and the statement of performance for 2005–06 is $35,000 GST exclusive (2004–05 fee - $35,000).

115 PART D Analysis of Financial Performance Statement of Performance

Australian Federal Police ACT Community Policing Notes to and forming part of the Statement of Financial Performance for the year ended 30 June 2006

2004-05 2005-06 2005-06 Actual Budget Actual $'000 $'000 $'000 NOTE 5 Employee Expenses

40,485 Salaries (composite rates, higher duties & allowances) 44,369 44,175 4,499 Overtime Expenses 3,421 4,535 6,510 Superannuation PSS & CSS 6,317 7,088 1,048 Superannuation Productivity 1,115 1,079 4,443 Recreation Leave 4,503 4,723 1,667 Long Service Leave 2,087 1,300 3,299 Comcare Expenses 2,390 2,119 158 Other Employee Expenses 93 192 62,111 Total Employee Expenses 64,295 65,210

NOTE 6 Enabling Expenses

315 Health & Safety 330 330 566 Finance 591 591 556 Professional Standards 582 582 71 People Strategies 73 73 912 Learning & Development 954 954 5,156 Forensic Services 5,375 5,375 6,344 Information Technology 6,632 6,632 1,707 Commercial Support & Policy 1,787 1,787 856 Technical Operations 893 893 0 Property Expenses 0 0 16,484 Total Enabling Expenses 17,217 17,217

NOTE 7 Administrative Expenses

3,084 Accommodation 2,978 3,071 2,615 Vehicle Costs 2,703 2,725 198 Repairs & Maintenance 151 258 5,825 Other Administrative Expenses 5,911 6,110 11,722 Total Administrative Expenses 11,743 12,164

NOTE 8 Depreciation & Amortisation

1,045 Plant & Equipment 1,124 1,051 12 Other 11 13 1,056 Total Depreciation & Amortisation 1,135 1,064

116 Analysis of Financial Performance Statement of Performance PART D

117 PART D Analysis of Financial Performance Statement of Performance

118 Analysis of Financial Performance Statement of Performance PART D

A.C.T. Community Policing 2005–2006

Statement by the Chief Police Officer for the A.C.T.

Certification

I certify that the A.C.T. Policing performance statement for the period 1 July 2005 to 30 June 2006 are prepared in accordance with the format of the Purchase Agreement between the A.C.T. Minister for Police and Emergency Services and the Chief Police Officer for the A.C.T. for the Provision of Policing Services to the A.C.T. and is based on the Australian Federal Police records and related sources.

Signed ……………………………………......

Date September 2006

Audrey Fagan Chief Police Officer for the A.C.T.

119 PART D Analysis of Financial Performance Statement of Performance

Statement of performance For the year ended 30 June 2006

Outcome In partnership with the community, create a safer and more secure Australian Capital Territory through the provision of quality police services. This will be achieved through four main areas of activity: Crime and Safety Management; Traffic Law Enforcement and Road Safety; Prosecution and Judicial Support; and Crime Prevention.

Outputs

Crime and Safety Management • Incident Response and Policing Support for the Community • Crime Detection and Investigation

A.C.T. Policing will provide a safer and more secure Australian Capital Territory so that members of the community can go about their daily lives without undue fear of crime.

This will be achieved by:

(i) providing efficient and effective police response to calls for assistance received from members of the community; (ii) conducting investigations to detect offenders and bring them to justice; (iii) maintaining a proactive presence in the community, driven by the analysis of police intelligence data; and (iv) supporting the A.C.T. Property Crime Reduction Strategy 2004–2007 and undertaking those actions ascribed to ACT Policing in the Strategy documentation.

Final cost: $79,845,610

Traffic Law Enforcement and Road Safety A.C.T. Policing will enforce traffic laws and promote safer behaviour on A.C.T. roads with the objectives of reducing the number of crash fatalities and injuries to members of the community.

Final cost: $6,362,099

Prosecution & Judicial Support A.C.T. Policing will maximise the number of successful prosecutions in Court by providing support to the Director of Public Prosecutions and the Courts.

Final cost: $6,255,784

Crime prevention A.C.T. Policing will seek to prevent crime by targeting the causes of crime, educating members of the community about property and personal safety, and by pursuing inter-agency partnerships that assist in achieving this objective.

Final cost: $3,189,918

120 Analysis of Financial Performance Statement of Performance PART D

Measures Annual Financial % variation Target target year result from target achieved?

Level of Crime

1. Number of offences against the person reported or becoming Less than 890b 860.4 -3.3% Y known per 100 000 population.a

2. Number of offences against property reported or becoming Less than 9 901b 8 924.7 -9.9% Y known per 100 000 population.a

3. Percentage of offences against the person cleared. Exceed 55% 67.9% 23.4% Y

4. Percentage of offences against property cleared. Exceed 10% 11.9% 18.9% Y

5. Number of ambulance attendances at heroin related overdoses Less than 171 72 -57.9% Y reported by the ACT Ambulance Service (drug supply indicator).

Fear of Crime

6. Percentage of persons who are concerned about being the Less than Jurisdictional 51.8% -4.1% Y victim of physical assault – excluding sexual assault.c Average (54.0%)

7. Percentage of persons who are concerned about being the Less than Jurisdictional 34.3% -8.2% Y victim of sexual assault.c Average (37.4%)

8. Percentage of persons who are concerned about being the Less than Jurisdictional 76.0% 8.8% N victim of housebreaking.c Average (69.8%)

9. Percentage of persons who are concerned about being the Less than Jurisdictional 63.8% 2.0% N victim of motor vehicle theft.c Average (62.6%)

10. Percentage of persons who feel safe at home alone during the Exceed Jurisdictional 93.2% 0.1% Y day.c Average (93.1%)

11. Percentage of persons who feel safe at home alone after dark.c Exceed Jurisdictional 83.2% -0.2% N Average (83.3%)

Police Responsiveness

12. Response times for Priority One:

• Within 8 minutes 60% 65.8% 9.7% Y • Within 12 minutes 90% 87.4% -2.9% N

13. Response times for Priority Two:

• Within 20 minutes 60% 73.0% 21.6% Y • Within 30 minutes 95% 84.4% -11.1% N

14. Response times for Priority Three:

• Within 2 hours 60% 83.6% 39.3% Y • Within 3 hours 95% 88.9% -6.4% N

15. Response times for Priority Four:

• Within 24 hours 95% 93.6% -1.4% N

16. Percentage of 000 calls answered on first or second presentation:

• On first presentation 90% 94.8% 5.4% Y • On second presentation 98% 98.8% 0.8% Y

121 PART D Analysis of Financial Performance Statement of Performance

Measures Annual Financial % variation Target target year result from target achieved?

Public Confidence in Police

17. Percentage of persons satisfied or very satisfied with police Exceed Jurisdictional 66.4% -10.9% N services.c Average (74.6%)

18. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 80.3% 0.3% Y perform their job professionally.c Average (80.1%)

19. Percentage of persons who agree or strongly agree that police Exceed Jurisdictional 71.2% 4.6% Y treat people fairly and equally.c Average (68.0%)

20. Number of substantiated complaint issues against police. 25 or less 2 -92.0% Y

21. Number of substantiated complaint issues relating to persons 0 0% - Y injured in custody.

Road Safety

22. Number of road crashes per 100 000 population.a Less than 3527b 3377.6 -4.2% Y

23. Number of road crashes resulting in death per 100 000 population.a Less than 3.5b 5.9 67.5% N

24. Number of road crashes resulting in injury per 100 000 population.a Less than 225b 285.8 27.0% N

25. Percentage of persons who self-report to driving 10km or more Less than Jurisdictional 26.9% 9.9% N over the speed limit.c Average (24.5%)

26. Percentage of persons who self-report to driving while not Less than Jurisdictional 2.6% -14.3% Y wearing a seatbelt.c Average (3.0%)

27. Percentage of persons who self-report to driving while suspecting Less than Jurisdictional 2.0% -16.9% Y they are over the 0.05 alcohol limit.c Average (2.4%)

Supporting the Judicial Process

28. Number of hearing briefs of evidence delivered to the DPP.a Less than 1 180b 1 029 -12.8% Y

29. Percentage of prosecutions finalised by offence proved in court.d Exceed 80% 83.7% 4.7% Y

30. Percentage of prosecutions finalised by a not-guilty verdict or Less than 18% 14.5% -19.6% Y otherwise withdrawn.d

31. Percentage of prosecutions otherwise resolved.d 0 - 5% 1.8% -64.3% Y

122 Analysis of Financial Performance Statement of Performance PART D

Measures Annual Financial % variation Target target year result from target achieved?

Crime Prevention

32. Percentage of persons satisfied or very satisfied with police Exceed Jurisdictional 64.6% -8.5% N support for community programs.c Average (70.6%)

33. Number of diversionary conferences conducted for juvenile 35 or more 71 102.9% Y offenders.a

34. Percentage of juveniles diverted who have not re-offended in the 80% 87.3% 9.2% Y reporting period.a

35. Number of referrals to SupportLink. 1 250 or more 2 305 84.4% Y

36. Number of referrals to drug diversion programs (drug demand 40 or more 43 7.5% Y reduction effort).

37. Number of children attending the traffic centre. 3 400 or more 3 466 1.9% Y a. These measures encompass the jurisdiction of a great many public and private institutions and individuals who contribute to the overall results and standings. Success in these targets is not the sole domain or responsibility of ACT Policing. b. These targets have been developed using a three year average. The 2004–05 figures used in this calculation have been based on a pro-rata estimate. c. These measures are sourced from a self-reporting survey conducted by ACNielsen under the auspices of the Australasian Centre for Policing Research. New South Wales will no longer be included in the ACNielsen survey from 2005–06. Measures based on the national average will be replaced by targets based on the average of the jurisdictions involved in the ACNielsen survey. d. Measure 29. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records successful prosecutions as being those where any of the charges under one apprehension identification number has been proven before the court. Measure 30. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records cases where none of the charges under one apprehension identification number have been proven before the court. Measure 31. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records cases which resulted in a court appearance where a magistrate or judge has made a determination which is not related to a finding of guilty or not guilty. This currently refers to mental health orders used by a court.

123 PART D Analysis of Financial Performance Statement of Performance

1. Source: PROMIS case write-off as at 03 July 2006. Total person offences reported during period = 2 788.

2. Source: PROMIS case write-off as at 03 July 2006. Total property offences reported during period = 28 918.

3. Source: PROMIS case write-off as at 03 July 2006. Total person offences cleared during period = 1 892.

4. Source: PROMIS case write-off as at 03 July 2006. Total property offences cleared during period = 3 439.

5. Source: ACT Ambulance Service as at 05 July 2006. This figure relates only to the number of heroin overdoses. The Ambulance Service are unable to identify the number of illicit drug overdoses from the total overdose figure.

6. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 54.0%.

7. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 37.4%.

8. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 69.8%.

9. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 62.6%.

10. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 93.1%.

11. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 83.3%.

12. Source: Computer Aided Dispatch (CAD) system as at 18 July 2006.

13. Source: Computer Aided Dispatch (CAD) system as at 18 July 2006.

14. Source: Computer Aided Dispatch (CAD) system as at 18 July 2006.

15. Source: Computer Aided Dispatch (CAD) system as at 18 July 2006.

16. Source: Telstra as at 18 July 2006.

17. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 74.6%.

18. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 80.1%.

19. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 68.0%.

20. Source: Commonwealth Ombudsman as at 05 July 2006. Includes only complaint issues relating to ACT Policing members of the AFP.

21. Source: Commonwealth Ombudsman as at 05 July 2006.

22. Source: PROMIS incident and accident module as at 03 July 2006. Crashes during the period = 10,944.

23. Source: PROMIS incident and accident module as at 03 July 2006. Crashes resulting in death during the period = 19.

24. Source: PROMIS incident and accident module as at 03 July 2006. Crashes resulting in injury during the period = 926.

25. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 24.5%.

26. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 3.0%.

27. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 2.4%.

28. Source: Prosecution and Judicial Support as at 11 July 2006.

29. Source: Criminal Records as at 06 July 2006.

30. Source: Criminal Records as at 06 July 2006.

31. Source: Criminal Records as at 06 July 2006.

32. Source: ACNielsen National Survey of Community Satisfaction with Police, 17 July 2006. National result = 70.6%.

33. Source: Crime Prevention as at 28 June 2006.

34. Source: Crime Prevention as at 28 June 2006 and PROMIS apprehensions as at 03 July 2006. This percentage is calculated using the number of juveniles that re-offended during the reporting period (7) divided by the total number of juveniles that attended a diversionary conference during the reporting period (71).

35. Source: Supportlink as at 03 July 2006.

36. Source: Drug and Alcohol Policy Coordination as at 03 July 2006.

37. Source: Crime Prevention as at 10 July 2006.

124 Analysis of Financial Performance Statement of Performance PART D

Strategic Asset During the financial year 2005–2006 motor vehicle fleet, the AFP is proactively ACT Policing, in partnership with the managing the size and nature of its vehicle Management Department of Justice and Community fleet to achieve efficiencies, including Safety undertook the upgrade of the use of alternative fuel sources. The AFP City Station Watch House Closed has exceeded the recommendation by Assets Managed Circuit Television System (CCTV) at a the Australian Greenhouse Office that total cost of $274 981 including GST. With all major facilities and at least 69 out of 178 general pool cars Security fencing at the Belconnen infrastructure being owned by the are replaced (when their leases expire) Exhibit facility was also upgraded at a ACT Government, strategic asset with vehicles achieving a GVG score of total cost of $201 993 including GST. more than 10. The AFP also has 40 LPG management is the responsibility ACT Policing also commissioned an vehicles in its operational fleet. The AFP of the ACT Department of Justice accommodation feasibility study into actively encourages the use of ethanol and Community Safety with the AFP the future replacement of Belconnen blended fuels. providing input where required. Station and the Winchester Police The AFP has completed a strategic Centre. Total cost of the feasibility capital management review to study was $88 219 including GST. Capital Works inform long term capital equipment Management replacement requirements. As part of Office Accommodation the AFP all ACT Policing equipment is ACT Policing has approximately 754 included in the wider AFP equipment Completed Projects replacement program with essential Full Time Equivalents positions housed equipment such as police radios having within 9 ACT Government facilities For the financial year 2005-2006 the recently been replaced. The next major (excludes ACT Policing staff housed in AFP was allocated $0.2M for capital capital replacement item identified is AFP premises and includes old Woden upgrades. This funding was fully that of hand held infringement notice Station site). While the bulk of facilities expended on the replacement of equipment which is to be replaced provide non-office environments the the Winchester Police Centre PABX during 2006–2007. total floor space is approximately system. 22,155 square metres with an average Estimated cost for this proposal As at 30 June 2006 ACT Policing per employee of 29 square metres. managed assets with a residual book was $0.450M for a replacement PABX system. A new PABX was value of $2.555M. The bulk of these The ‘5 square metre’ policy for commissioned for $279 281 including assets relate to police equipment employee accommodation does GST with the AFP meeting costs over ($2.279M) and motor vehicles ($0.276M). not apply to ACT Policing as a Commonwealth agency. ACT the $0.2M capital upgrades allocation. Assets Maintenance and Policing accommodation is also not Upgrade predominately office based. Work Still In Progress

During the financial year the All approved capital works were Department of Justice and Community Energy Reduction Strategies completed prior to 30 June 2006. Safety commissioned a facilities condition audit of buildings occupied In 2005-2006 the Agency electricity by ACT Policing. This audit identified consumption was estimated at a range of short and medium 5 493 000 kilowatt hours (KWh) and gas term maintenance issues across consumption was estimated ACT Policing facilities. While the 14 472 000 megajoules (Mj). results of the audit will primarily As the AFP is a Commonwealth Agency be used to inform the ACT Policing the ACT Greenhouse Strategy does not Accommodation Plan, Capital Works apply. The AFP does however, in the funding was provided in the 2006 interests of the environment, and fiscal Budget to complete outstanding responsibility, minimise energy usage essential maintenance within financial wherever possible. In relation to the AFP year 2006–2007.

125 PART D Analysis of Financial Performance Statement of Performance

Government Contracting Table D.1: Reconciliation of Consultancy Costs 2005–2006

Consultancy groups Amount Service provided Procurement principles and processes Supportlink Systems $150 000 Supportlink referral services Victorian Institute of Forensic Medicine $300 Specialist forensic consultancy service The AFP and the ACT Policing business unit, is classified as a Commonwealth GHD Management Engineering $80 200 Winchester Police Centre and Belconnen Police Centre feasibility study Agency and therefore falls within the Commonwealth Financial United KFPW Pty Ltd -$8 410 ACT Policing spatial analysis

Management and Accountability (FMA) Prof. D Barclay $46 Professional services framework. Under this framework the KPMG $12 811 Audit services AFP is required to comply with the Commonwealth Financial Management Total $234 947 and Accountability Act 1997, Financial Management and Accountability Table D.2: Reconciliation of Contractor Costs 2005–2006 Regulations, Financial Management and Accountability Orders, and Consultancy groups Amount Service provided Commonwealth Procurement Guidelines. Ken Archer $11 725 Barrister - Bush fire inquest Australian Institute of Criminology $27 000 Report and analysis on family violence/ In undertaking purchasing related intervention activities the AFP seeks to meet or Australian Public Service Commission $67 107 Recruitment Service Provider - required exceed the financial management, for JSC recruitment process. accountability, and audit obligations Datacol Research $4 518 Activity survey contained within the Financial Management and Accountability National Promotions Australia $56 019 Kenny Koala Marketing

framework with particular emphasis on Outsource Australia $4 734 Provision for Vehicle mark-up/down services ensuring: The Green and Green Group $7 252 Recruitment services

• the efficient, effective, and ethical Total $178 356 use of public funds; and • the maintenance of proper accounts and records for the receipt and External sources of labour and • supply of after hours forensic expenditure of public money. services medical officers services, and Under Commonwealth Procurement • delivery of on-line referral During the financial year the AFP Guidelines the AFP is required to management system. conducted a number of competitive undertake the following in relation to tenders. In relation to ACT Policing the purchasing activity: Details of consultancies applicable to following competitive tendering processes ACT Policing have been provided in • conduct open tender processes for for goods and services were undertaken Table D.1. Details of services provided procurement activities in excess of during financial year 2005–2006: by contractors have also been provided $80 000 where appropriate; • installation of Closed Circuit in Table D.2. All amounts exclude GST. • publish an annual procurement plan Television System (CCTV) within City on Austender by 1 July each year; Station Watch House; • publish all open approaches to Interest paid on commercial • delivery of accommodation feasibility market on Austender, and accounts study in relation to proposed • publish all procurement processes Belconnen Station replacement; The AFP as a Commonwealth Agency which have exceeded, or are likely to is not bound by the ACT Government exceed $80 000 on Austender. • supply and ongoing maintenance of hand held infringement devices; Procurement Act 2001. The Austender website can be 126 assessed at www.tenders.gov.au. Appendices PART C Appendices

Financial reports Service purchasing Government inquiries and arrangements/ community reports grants/assistance/sponsorship During 2005–2006, ACT Policing Financial statements During 2004–2005 ACT Policing contributed to the development of the received a grant from the NRMA Road ACT Women’s Action plan 2006–2007 Accounting policy Manual and Model Safety Trust for the Cycling Safely to and the ACT Government’s review of Financial Statements School Eduction Program. The Trust the Children and Young People Act. provided $9 000 for bicycles and 1999. helmets and $17 000 toward bus fares External sources of labour for student across Canberra to attend Reports by Auditor-General and services the Children’s Traffic Centre. The Auditor-General did not report on ACT Policing received $94 530 for A summary of contractor services ACT Policing activities during 2005–2006. the period of 10 October 2004 to 9 utilised by ACT Policing in 2005–2006 is October 2005 from the Department of at Table 4.2. Health to fund the ACT Policing Illicit Drug Diversion Officer. There was no additional funding as of 30 June 2006. Legislative/regulatory data reports Legislative Assembly Committee inquiries and reports

Legislation During 2005–2006, ACT Policing continued to provide assistance and ACT Policing did not have primary advice to the ACT Legislative Assembly carriage of legislative reform matters Legal Affairs Committee Inquiry into during the reporting period. ACT Policing Police Powers of Crowd Control. did have significant policy input into various ACT Government legislative The Commissioner, Australian Federal reform projects including the introduction Police and acting Chief Police Officer of the Terrorism (Extraordinary Temporary for the ACT also appeared before the Powers) Act 2006. Legal Affairs Committee during its inquiry into the Terrorism (Extraordinary Advisory and consultative Temporary Powers) Bill. A written boards and committees submission was made to the Inquiry by the Australian Federal Police The ACT Police Consultative Board, incorporating the views of ACT Policing which is chaired by Professor David and other AFP portfolios. Biles, met regularly with the ACT ACT Policing also made a submission Policing Executive throughout to the Commonwealth Parliament’s 2005–2006. Among the issues Inquiry into Amphetamines and other discussed by the Board was interaction Synthetic Drugs. between the private security industry and police.

127 Appendices

Purchase Agreement Parties Billing and Payment Arrangement 2005–2006 3. This Agreement is between the ACT Minister and the Chief Police Officer 10. The AFP is bound by 2005–2006 (interim) Purchase for the ACT. Commonwealth policy to provide Agreement between the ACT Minister police services to the ACT for Police and Emergency Services and Definitions Government on a cost recovery the Chief Police Officer for the ACT for basis.1 4. unless stated otherwise, definitions the Provision of Policing Services to the 1 Commonwealth Cost Recovery Guidelines for Australian Capital Territory. in the Agreement are the same as in Regulatory Agencies, Department of Finance and the Arrangement. Administration Circular 2002/02

Purpose 11. Payments to the AFP will be on a Scope pro-rata monthly basis against the 1. In accordance with the Australian police appropriation. 5. The output classes covered by this Federal Police Act 1979 (the Act), Agreement include all the goods the Australian Federal Police (AFP) and services to be purchased by the Powers and Obligations provides community policing ACT from the AFP through the direct services to the Australian Capital 12. In accordance with the police budget appropriation. This Territory (ACT). The Act also Arrangement, the Chief Police Agreement does not cover activities allows for the Commonwealth Officer for the ACT, subject to the funded by revenue outside the direct and ACT Governments to enter an authority of the Commissioner of police appropriation. arrangement for the provision of the AFP, will be responsible to the 6. The ACT’s purchaser interests those policing services. ACT Minister for the achievement covered by this Agreement include: of the policing outcome and 2. On 15 March 2000, the (a) the policing outcome and delivery of outputs set out in the Commonwealth Minister for Justice all associated outputs to be Purchase Agreement and the and Customs and the ACT Minister provided, listing final goods and general management and control for Justice and Community Safety services; of AFP personnel and resources entered an Arrangement which (b) performance measures for the deployed for the purposes of the established the enabling framework outputs, together with targets Arrangement. for the provision by the AFP of where appropriate; and policing services to the ACT. The (c) financial and resource reporting. 13. Short-term variations to targets and priorities set by this Agreement Arrangement requires the ACT 7. Variations to this Agreement shall be may be determined by the Minister, Police Minister (the ACT Minister) supported by correspondence which including at the request of the and the Chief Police Officer to enter will be appended to the Agreement. a Purchase Agreement for those Chief Police Officer, following 8. The ACT Government agrees to consultation and with reasonable services. The Agreement is required provide at no additional cost to notice. to set out the details of the goods the AFP the range of facilities and and services to be purchased by the services supplied for community 14. Such variations will be appended ACT from the AFP and the agreed policing prior to establishment of this to this Agreement and should price for those services. Agreement. The ACT Government be within budget limits unless owns the range of facilities and otherwise agreed. services and maintains a fixed 15. The Chief Police Officer will infrastructure assets register which provide services in support of ACT includes buildings, land, equipment ministerial information requirements and contents. which are compliant with ACT 9. The policing outcome and associated Government standards. outputs to be provided, performance measures and definitions are contained within Schedule 1 to this Agreement.

128 Appendices

Duration of Agreement Purchase Agreement Revisions

16. The Agreement shall apply for the 20. The 2005-2006 Purchase period 1 July 2005 to 30 June 2006 Agreement may be revised in accordance with clause 12.1 of during the 2005-2006 financial the Arrangement and with clauses year following the negotiations 20 and 21 of this Agreement. and signing of a new Policing Arrangement between the Government of Australia and the Reporting Australian Capital Territory. 17. The Chief Police Officer shall report 21. Any changes to the Purchase to the ACT Minister within one (1) Agreement will be implemented calendar month at the end of each in accordance with an agreed quarter, unless otherwise agreed by schedule. In principle, performance parties. The reports will be provided measures or other reporting in a format agreed by the parties, requirements identified for deletion covering performance, finance and will not be reported in 2005-2006 resources. nor be subject to audit, while new 18. In addition, the AFP will fund, to a measures or those which have maximum limit of $10,000, a survey been significantly changed will be of crime victims in the ACT, and use reported retrospectively to 1 July the results to develop benchmarks 2005 or from an agreed time at for establishing performance which measurement is possible. measures that relate to responding These measures will be subject to victims of crime, and those to audit from commencement of performance measures will be reporting. documented in Agreements from July 2006 onwards.

Annual Report

19. The Chief Police Officer shall also John Hargreaves MLA report annually to the ACT Minister, Minister for Police and Emergency at a time nominated by the ACT Service Minister, on the provision of police services pursuant to the Purchase (date) Agreement.

Audrey Fagan APM Chief Police Officer for the ACT

(date)

129 Appendices

Schedule 1 Outputs Traffic Law Enforcement and Road Safety Purchase Agreement Crime and Safety Management ACT Policing will enforce traffic laws For the year ended • Incident Response and Policing and promote safer behaviour on ACT 30 June 2006 Support for the Community roads with the objectives of reducing • Crime Detection and Investigation the number of crash fatalities and Performance Reporting injuries to members of the community. ACT Policing will provide a safer and more secure Australian Capital Territory Output Price: $5 929 000 Outcome so that members of the community can Prosecution and Judicial Support In partnership with the community, go about their daily lives without undue create a safer and more secure fear of crime. ACT Policing will maximise the number Australian Capital Territory through the This will be achieved by: of successful prosecutions in Court provision of quality police services. by providing support to the Director of (i) providing efficient and effective Public Prosecutions and the Courts. This will be achieved through four main police response to calls for areas of activity: Crime and Safety assistance received from members Output Price: $4 410 000 Management; Traffic Law Enforcement of the community; and Road Safety; Prosecution and Crime Prevention (ii) conducting investigations to detect Judicial Support; and Crime Prevention. offenders and bring them to ACT Policing will seek to prevent crime justice; by targeting the causes of crime, (iii) maintaining a proactive presence educating members of the community in the community, driven by the about property and personal safety, and analysis of police intelligence data; by pursuing inter-agency partnerships and that assist in achieving this objective. (iv) supporting the ACT Property Crime Output Price: $4 448 000 Reduction Strategy 2004–2007 and undertaking those actions ascribed Total Price = $94 390 000 to ACT Policing in the Strategy documentation. Output Price: $79 603 000

130 Appendices

Performance Measures

Issue of community Measures Annual target interest

Level of Crime 1. Number of offences against the person reported or becoming known per 100 000 Less than 890b population.a

2. Number of offences against property reported or becoming known per 100 000 Less than 9901b population.a

3. Percentage of offences against the person cleared. Exceed 55%

4. Percentage of offences against property cleared. Exceed 10%

5. Number of ambulance attendances at heroin related overdoses reported by the ACT Less than 171 Ambulance Service (drug supply indicator).

Fear of Crime 6. Percentage of persons who are concerned about being the victim of physical assault Less than Jurisdictional – excluding sexual assault.c Average

7. Percentage of persons who are concerned about being the victim of sexual assault.c Less than Jurisdictional Average

8. Percentage of persons who are concerned about being the victim of housebreaking.c Less than Jurisdictional Average

9. Percentage of persons who are concerned about being the victim of motor vehicle Less than Jurisdictional theft.c Average

10. Percentage of persons who feel safe at home alone during the day.c Exceed Jurisdictional Average

11. Percentage of persons who feel safe at home alone after dark.c Exceed Jurisdictional Average

Police Responsiveness 12. Response times for Priority One: • Within 8 minutes 60% • Within 12 minutes 90%

13. Response times for Priority Two: • Within 20 minutes 60% • Within 30 minutes 95%

14. Response times for Priority Three: • Within 2 hours 60% • Within 3 hours 95%

15. Response times for Priority Four: • Within 24 hours 95%

16. Percentage of 000 calls answered on first or second presentation: • On first presentation 90% • On second presentation 98%

Public Confidence in 17. Percentage of persons satisfied or very satisfied with police services.c Exceed Jurisdictional Police Average

18. Percentage of persons who agree or strongly agree that police perform their job Exceed Jurisdictional professionally.c Average

19. Percentage of persons who agree or strongly agree that police treat people fairly and Exceed Jurisdictional equally.c Average

20. Number of substantiated complaint issues against police. 25 or less

21. Number of substantiated complaint issues relating to persons injured in custody. 0

131 Appendices

Performance Measures continued ...

Issue of community Measures Annual target interest

Road Safety 22. Number of road crashes per 100 000 population.a Less than 3 527b

23. Number of road crashes resulting in death per 100 000 population.a Less than 3.5b

24. Number of road crashes resulting in injury per 100 000 population.a Less than 225b

25. Percentage of persons who self-report to driving 10km or more over the speed limit.c Less than Jurisdictional Average

26. Percentage of persons who self-report to driving while not wearing a seatbelt.c Less than Jurisdictional Average

27. Percentage of persons who self-report to driving while suspecting they are over the Less than Jurisdictional 0.05 alcohol limit.c Average

Supporting the 28. Number of hearing briefs of evidence delivered to the DPP.a Less than 1180b Judicial Process 29. Percentage of prosecutions finalised by offence proved in court.d Exceed 80%

30. Percentage of prosecutions finalised by a not-guilty verdict or otherwise withdrawn.d Less than 18%

31. Percentage of prosecutions otherwise resolved.d 0 - 5%

Crime Prevention 32. Percentage of persons satisfied or very satisfied with police support for community Exceed Jurisdictional programs.c Average

33. Number of diversionary conferences conducted for juvenile offenders.a 35 or more

34. Percentage of juveniles diverted who have not re-offended in the reporting period.a 80%

35. Number of referrals to SupportLink. 1 250 or more

36. Number of referrals to drug diversion programs (drug demand reduction effort). 40 or more

37. Number of children attending the traffic centre. 3 400 or more

a. These measures encompass the jurisdiction of a great many public and private institutions and individuals who contribute to the overall results and standings. Success in these targets is not the sole domain or responsibility of ACT Policing. b. These targets have been developed using a three year average. The 2004–05 figures used in this calculation have been based on a pro-rata estimate. c. These measures are sourced from a self-reporting survey conducted by ACNielsen under the auspices of the Australasian Centre for Policing Research. New South Wales will no longer be included in the ACNielsen survey from 2005–06. Measures based on the national average will be replaced by targets based on the average of the jurisdictions involved in the ACNielsen survey. d. Measure 29. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records successful prosecutions as being those where any of the charges under one apprehension identification number has been proven before the court.Measure 30. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records cases where none of the charges under one apprehension identification number have been proven before the court. Measure 31. This measure is based on the concept of a ‘case’ where a person may be brought before the court on multiple charges. The charges are, for the purposes of this measure, grouped under the apprehension identification number which is automatically generated by the PROMIS case management system. This measure records cases which resulted in a court appearance where a magistrate or judge has made a determination which is not related to a finding of guilty or not guilty. This currently refers to mental health orders used by a court.

132 Appendices

Definitions

Term Definition

Offences against the person Offences against the person are crimes against the person including homicide and related offences, assaults, sexually based offences, kidnap and other person offences.

Offences against property Offences against property includes robbery, burglary, fraud, other theft offences, property damage and environmental offences.

Heroin Overdoses The Ambulance Service provides this measure. It is the practice of police not to attend at drug overdoses so that others at the scene will not be deterred from seeking help for fear of a police presence. The use of heroin itself is illegal and there is a well-documented correlation between heroin use and levels of property crime and robbery. The overdose measure is one of the more reliable measures for indicating the supply and purity of available heroin and hence the effectiveness of police interventions.

Hearing brief of evidence A collation of all relevant evidentiary material relating to a prosecution to be forwarded to the Director of Public Prosecutions. It is accepted that for the Judicial Process Measures (Numbers 28,29,30,31) the efficiency of other agencies such as the DPP as well as the capacity of victims and witnesses to present their evidence may also affect judicial process outcomes.

Complaint issues Issues associated with a complaint made in accordance with the Complaints (Australian Federal Police) Act (1981). The Ombudsman reports complaints based on the actual number of issues linked to a complaint rather than the number of persons making complaints.

DPP Director of Public Prosecutions.

Offence A breach of the criminal law.

Offence cleared Offences cleared by arrest, summons, Voluntary Agreement to Attend Court (VATAC), charge before court, diversionary conference, caution or otherwise resolved.

Percentage of 000 calls answered on first It is the policy of TELSTRA to re-present 000 calls to another line after 9 rings in order to maximise and second presentation. the response rate. This is a national standard endorsed by Emergency Service Organisations across Australia. The measurement of response to 000 calls is based on average operating capacity and the target for this measure does not include abnormal instances created by one major event where operating capacity is overloaded due to multiple reporting of the same incident.

Prioritised response model The model used by the Computer Aided Dispatch system to prioritise incidents for dispatch of patrols.

Priority 1 Life threatening or time critical situations.

Priority 2 Situations where the information provided indicates that time is important, but not critical.

Priority 3 Situations where there is no immediate danger to safety or property, but where police attendance is needed without undue delay.

Priority 4 Situations requiring police attendance where time is not critical and includes circumstances where a time is agreed with a complainant.

Comparability of Community Satisfaction Data reported in the 2000–2001 financial year was compiled by the Australian Bureau of Statistics and results. published in the Population Survey Monitor. These data were collected through face-to-face interviews with respondents through a sample of approximately 220 people in each quarter of the financial year. This survey has now been discontinued and replaced by a survey coordinated by the Australasian Centre for Policing Research, which is conducted on an ongoing basis throughout the year using telephone interviews. While the content of the survey remains similar there is some potential for variations in results based solely on the difference in the survey methodologies.

Coverage of Community Satisfaction New South Wales has withdrawn from the ACNielsen survey, with 2004–05 results being the last survey to include all Australian states and territories. The survey conducted in 2005–06 will be the first Survey. year where a national average will not be calculated. Measures previously based on national averages will be replaced by targets based on the average of the jurisdictions involved in the ACNielsen survey. There is potential for greater variation between 2004–05 and 2005–06 targets as a result.

133 Appendices

Offences reported or becoming known in the Australian Capital Territory 2005–2006

Number of offenders Offences Offence reported Cleared Male Female Total

Offences against the person

Homicide and related offences

Murder 3 2 1 1 2

Attempted murder 0 0 0 0 0

Conspiracy to murder 0 0 0 0 0

Manslaughter 1 2 4 0 4

Driving causing death 2 1 2 0 2

Homicide unspecified 0 0 0 0 0

Total homicide and related offences 6 5 7 1 8

Assaults (excluding sexual) Assault causing GBH 26 17 18 2 20

Assault causing ABH 359 214 205 33 238

Assault other 1636 1141 588 159 747

Total assaults (excluding sexual) 2021 1372 811 194 1005

Sexual assaults/offences Sexual assault 1st 2nd 3rd degree 12 11 10 0 10

Sexual intercourse, no consent 85 72 22 0 22

Sexual intercourse, person < 16 yrs 55 55 13 0 13

Indecent act, assault 22 18 1 0 1

Indecent act, no consent 98 56 37 0 37

Indecent act, person < 16 yrs 58 47 22 0 22

Incest 14 10 3 3 6

Abduction (sexual intent) 0 0 0 0 0

Total sexual assaults/offences 344 269 108 3 111

Other offences Kidnap 13 14 15 0 15

Other 404 232 97 11 108

Total other offences 417 246 112 11 123

Total offences against the person 2788 1892 1038 209 1247

Robbery and extortion

Robbery Armed robbery 117 49 51 24 75 Other robbery 155 56 33 11 44

Total robbery 272 105 84 35 119

Blackmail and extortion 1 0 0 0 0

Total robbery and extortion 273 105 84 35 119

134 Appendices

Offences reported or becoming known in the Australian Capital Territory, 2005–2006 continued ...

Number of offenders Offences Offence reported Cleared Male Female Total

Burglary, fraud and other offences of theft

Burglary Burglary dwellings 3394 232 228 17 245

Burglary shops 551 52 60 5 65

Burglary other 1102 74 77 6 83

Total burglary 5047 358 365 28 393

Fraud and misappropriation Fraud 601 334 315 129 444

Misappropriation 2 0 2 0 2

Counterfeiting 42 0 0 0 0

Total fraud and misappropriation 645 334 317 129 446

Handling stolen goods Receiving 45 45 95 18 113

Unlawful possession 108 112 157 33 190

Other 11 8 0 5 5

Total handling of stolen goods 164 165 252 56 308

Theft or illegal use of vehicle Motor vehicle theft 2185 205 265 31 296

Bicycle theft 516 23 7 2 9

Boat theft 9 0 0 0 0

Aircraft theft 0 0 0 0 0

Other vehicle theft 9 2 0 0 0

Unspecified vehicle theft 0 0 0 0 0

Total theft or illegal use of vehicle 2719 230 272 33 305

Other theft Stock theft 0 0 0 0 0

Shop stealing 954 532 190 206 396

Theft at burglary - dwellings 2238 167 163 7 170

Theft at burglary - shops 330 40 47 4 51

Theft at burglary - other 654 42 30 2 32

Other theft 7840 756 413 226 639

Total other theft 12016 1537 843 445 1288

Total burglary, fraud and other offences of theft 20591 2624 2049 691 2740

135 Appendices

Offences reported or becoming known in the Australian Capital Territory 2005–2006 continued ...

Number of offenders Offences Offence reported Cleared Male Female Total

Property damage and environmental offences

Property damage

Arson 306 38 33 1 34

Damage at burglary - dwellings 84 7 21 0 21

Damage at burglary - shops 23 0 7 1 8

Damage at burglary - other 64 1 2 0 2

Other property damage 7567 656 347 64 411

Total property damage 8044 702 410 66 476

Environmental offences

Pollution 4 3 0 1 1

Flora and fauna 0 0 1 0 1

Other environmental offences 6 5 1 0 1

Total environmental offences 10 8 2 1 3

Total property damage and environmental offences 8054 710 412 67 479

Offences against good order

Government security/operations 13 7 5 3 8

Justice procedures 1772 1645 1928 460 2388

Firearms and weapons 183 155 246 23 269

Indecent exposure 26 8 9 0 9

Other 828 595 468 81 549

Total offences against good order 2822 2410 2656 567 3223

Drug offences

Possess and use drugs 316 324 321 61 382

Deal and supply drugs 61 72 87 4 91

Manufacture and grow drugs 28 36 32 8 40

Other drug offences 10 5 0 0 0

Total drug offences 415 437 440 73 513

Other offences not elsewhere classified 4379 3953 3349 537 3886

All offences 39322 12131 10028 2179 12207

Note: Offence classifications are based on Australian Bureau of Statistics ANCO (1985), Catalogue No 1234.0. Offences cleared do not necessarily relate to those offences reported in the period. Offences reported in Jervis Bay are excluded. Source: Offences reported: PROMIS Database (case write-off module) as at 3 July 2006. Offences cleared: PROMIS Database (case write-off module) as at 3 July 2006. Number of offenders: PROMIS Database (apprehensions module – number of unique offender records per offence type within an apprehension) as at 3 July 2006.

136 Appendices

Other sources of Appendix Table 1: Access to Australian Federal Police Documents information Type of information / documents sought Who to write to Telephone

Access to AFP documents Police reports dealing with physical crimes Information Access Team 02 6245 7435 against the person (eg. assault) City Police Station Australian Federal Police Any person is entitled to apply for (Criminal Injuries Compensation Claims) GPO Box 401 access to Commonwealth Government Service of summons/ subpoenas on AFP Canberra ACT 2601 documents under section 15 of the (ACT only)

Freedom of Information Act 1982 (the Motor Vehicle Accident Reports Accident Records 02 6287 0401 Australian Federal Police Act). Requests under the Act must be Police Reports dealing with theft, burglary Locked Bag 1 in writing or sent by email. An address and criminal damage Weston ACT 2611 in Australia must be provided for Reports of lost or found property correspondence. Character Checks Criminal Records 02 6287 0545 Australian Federal Police Access to application forms is available Criminal and Traffic Conviction Reports Locked Bag 1 from the AFP’s website Weston ACT 2611 www.afp.gov.au and on request at ACT Freedom of Information Requests Freedom of Information Team 02 6246 2112 Policing Headquarters (Winchester Australian Federal Police (Other documents held by the AFP) Police Centre) and at the Belconnen, PO Box 401 City, Tuggeranong, Woden and Canberra ACT 2601 Gungahlin Police Stations. If applicants cannot obtain a form, a written request should be provided, including: • briefing papers and submissions • full name; Categories of documents held by the AFP prepared for the Attorney-General, • date of birth; Minister for Justice, the ACT • address of applicant; The categories of documents listed Minister for Police and Emergency below are maintained by the AFP in • which documents are sought; Services and the ACT Chief Minister; a variety of formats. The documents • computer software and hardware • dates and place of incident; and include: product evaluations; • police who attended (if possible). • accounting and budgetary records; • control registers concerning Applications for access to documents • annual plans for internal audit purchasing, official telephones, must then be forwarded to the most activity; stores, assets, travel and internal appropriate area as set out in Appendix services; • briefing papers and correspondence Table 1. in relation to the Australasian Police The AFP can be contacted by the Ministers Council and the common hearing impaired via its telephone police services, the Australasian typewriter facility on (02) 6256 7700. and South-West Pacific Region Police Commissioners Conference and South Pacific Chiefs of Police Conference;

137 Appendices

Glossary

ABS Australian Bureau of Statistics

ACT Australian Capital Territory

AFP Australian Federal Police

Autocite Handheld device used to issue traffic offences

CAD Computer Aided Dispatch

CBR Chemical, Biological, Radiological

CCTV Closed Circuit Television

CLASP Community Liaison Advisory Safety Project

CPO Chief Police Officer

CSORT Child Sex Offender Registration Team

DNA Deoxyribonucleic acid

DPP Director of Public Prosecutions

FOI Freedom of Information

FVIP Family Violence Intervention Program

GST Goods and Services Tax

ICLO Indigenous Community Liaison Officer

JESC Joint Emergency Services Centre

MDMA Methylenedioxymethamphetamine

Nominal Informant Police officer responsible for the matter appearing before the court

NSW New South Wales

OH&S Occupational Health & Safety

PCYC Police Citizens Youth Club

PROMIS Police Real-time Online Management Information System

RAPID Recognition and Analysis of Plates Identified

RBT Random Breath Test

RTA Road Traffic Authority

TBT Targeted Breath Testing

TZG Property Crime Investigation Team

YWCA Young Women’s Christian Association

138 Appendices

Alphabetical Index H P High School Liaison Officer Performance Measures...... 131 Program...... 28, 30 A Persons Placed in Custody...... 25 Human Source Management...... 92 AFP Professional Standards...... 93 Police and Citizens Youth Club...... 82 Police Negotiation Team...... 39 Audit 109 I Policing Arrangement....i, 3–4, 114, 129 Awards...... 100 Illicit Drug Offences...... 17–18 Project Spitfire...... 31 Induction Training...... 99 B Property Crime Reduction Information Access...... 104 Belconnen Beat Team...... 27 Strategy...... 12, 16, 20, 32, 33 Intelligence Teams...... 63 Bomb Response Team...... 41 Prosecution Outcomes...... 57 Purchasing...... 78, 104, 126–127 Brief Management Team...... 56 K Purchase Agreement 2, 4, 69, 128, 130 K9 Operations...... 40 C Key Performance Indicators...... 13 City Beat Team...... 14, 27 R Recognition and Analysis of Plates Community Perceptions of Police..... 21 L Identified...... 49 Community Perceptions of Threat from Legislative Framework...... 3 Crime at the Neighbourhood Level ..... 20 Regional Proactive Team...... 26 Liaison Team...... 87 Community Perceptions of Threat from Road Safety...... 2 Crime at the Whole of ACT Level...... 20 M Compensation Claims...... 99 S Major Events Planning...... 38 Competitive Tendering and Sobering-up Facility...... 28 Major initiatives...... 69 Contracting...... 126 Staffing Profile...... 93 Mental Health ACT...... 28 Complaints...... 21 Strategic Planning...... 5 Mission...... 2 Confidant Network...... 96 Structure...... 3

Consultancy Services...... 126 N Suburban Policing Strategy...... 6 Coroner’s Office...... 56 Surveillance...... National Handguns Buyback...... 113 Corporate Governance Framework... 81 T Crime and Safety Management...... 12 O Tactical Response Teams...... 38 Crimes Against Property...... 15 Occupational Health and Safety.. 76, 97 Terrorism...... 37–41, 66, 126 Crimes Against the Person...... 14 Operation City Safe...... 27 Traffic Operations...... 44 Operation Cobalt...... 27, 40 Training Team...... 42 E Operation Halite... 16, 22, 24, 25, 30, 32 Executive Committee...... 101 Operations Committee...... 25 V Executive Steering Committee...... 101 Order Services Team...... 56 Volunteers in Policing...... 77 Organisational Change...... 4 F Our People...... 92 W Family Violence Intervention Program ...... 50 Overview...... 6 Warrants Registry...... 59 Firearms Registry...... 58 Water Operations...... 42 Workplace Incidents...... 98

139 Appendices

Compliance Index

Transmittal Certificate...... 1

PART A: Chief Executive Review PART C: Management of the Part D: Analysis of Financial Organisation Performance...... 107 A.1 The Organisation...... 2 C.1 Managing our people...... 92 D.1.1 Management discussion and A.2 Overview...... 5 analysis...... 108 C.1.1 HR performance...... 92 A.3 Highlights...... 7 D.1.2 Financial report...... 109 C.1.2 Staffing profile...... 93 A.4 Outlook...... 8 D.1.3 Statement of performance..... 120 C.1.3 Culture and values...... 93 PART B: Agency Performance D.2 Strategic asset management 125 C.1.4 Workplace diversity...... 97 B.1 Analysis of agency D.3 Capital works...... 125 performance...... 12 C.1.5 Workplace health and safety... 97 D.4 Government contracting...... 126 B.2 Human Rights Act...... 81 C.1.6 Learning and development...... 99 Appendix B.3 Access to Government C.1.7 Workplace relations...... 99 Strategy...... 81 C.2 Governance...... 101 1. Legislative report...... 127

B.4 Community Engagement...... 82 C.2.1 Internal accountability...... 101 2. Legislative Assembly Committee Inquiries and Reports...... 127 B.5 Multicultural Framework...... 85 C.2.2 Fraud prevention...... 103

B.6 Aboriginal and Torres Strait ...... C.2.3 Risk management and internal Islander reporting...... 86 audit...... 103

B.7 ACT Women’s Plan...... 87 C.2.4 External Scrutiny...... 104

C.2.5 Reports required by legislation...... 104

Freedom of Information...... 104

Public Interest Disclosure...... 104

Territory records...... 104

C.3 Sustainability and Environment...... 105

C.3.1 Commissioner for the Environment...... 105

C.3.2 Ecologically sustainable development...... 105

C.3.3 Strategic bushfire management plan...... 105

140