HRADIO User Scenarios
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Grant Agreement No.: 761813 Call: H2020-ICT-2016-2017 Topic: ICT-19-2017 Type of action: IA D2.1: HRADIO User Scenarios Editor: Simone Hollederer (RBB) This Deliverable documents the creation of user scenarios to define the development of HRADIO applications. The outcome delivers input into task T2.3 which is responsible for assessing the scenarios. Using a methodology tested and agreed on by the consortium at the kick-off meeting, user scenarios were developed to reflect potential use of hybrid radio in a wide variety of situations. Partners developed 47 potential user scenarios, including 10 technical scenarios, and used 18 supporting personas. The work took place in the context of partner workshops and individual working sessions. This Deliverable describes the methodology used, documents the personas employed and provides a detailed description of each of the 47 scenarios developed. HRADIO.eu D2.1: HRADIO User Scenarios Basic Information Work package 2 Due date 30/11/2017 Submission date 21/12/2017 Deliverable lead RBB Version 1.0 Simone Hollederer (RBB) Martin Gordon (RBB) Remo Vogel (RBB) Annette Wilson (RBB) Alexandre Erk (IRT) Chris Caudill (Konsole) Max Knop (Konsole) Authors André Ebert (LMU) Markus Friedrich (LMU) Leo Andrews (Radioplayer) Michael Hill (Radioplayer) Floris Daelemans (VRT) François Daoust (W3C) Dominique Hazael-Massieux (W3C) Iris Jennes (imec) Wendy Van den Broeck (imec) Reviewers Leo Andrews (Radioplayer) Simon Delaere (imec) Page 2 of 67 D2.1: HRADIO User Scenarios Document Revision History Version Date Description of change List of contributor(s) V0.1 until Integration of first various 22/11/2017 contributions V0.2 22/11/2017 Final draft Simone Hollederer (RBB) V0.3 until Integration of further input various 27/11/2017 from partners V0.4 28/11/2017 Integration of all Simone Hollederer, Martin recommended Gordon, Remo Vogel (RBB) adaptations and improvements V0.5 29/11/2017 Peer Review Wendy Van den Broeck (imec); Leo Andrews (Radioplayer) V0.6 08/12/2017 Integration of all Simone Hollederer, Martin recommended Gordon, Annette Wilson adaptations and (RBB) improvements and input from partners V0.7 15/12/2017 Pre-final version Simone Hollederer (RBB) V1.0 21/12/2017 Final version after Simon Delaere, Iris Jennes coordinator review, (imec), Floris Daelemans clustering of use cases, (VRT), Annette Wilson (RBB) various small additional inputs Page 3 of 67 D2.1: HRADIO User Scenarios Disclaimer This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 731677. This document reflects only the authors’ views and the Commission is not responsible for any use that may be made of the information it contains. Project co-funded by the European Commission in the H2020 Programme Nature of the deliverable: R Dissemination Level PU Public, fully open, e.g. web Classified, information as referred to in Commission Decision CL 2001/844/EC CO Confidential to HRADIO project and Commission Services Page 4 of 67 D2.1: HRADIO User Scenarios TABLE OF CONTENTS 1. INTRODUCTION ........................................................................................................................ 10 2. CONCEPT AND COMMON METHODOLOGY ................................................................... 11 2.1. Concept ............................................................................................................................................................................ 11 2.2. Methodology ................................................................................................................................................................. 13 2.2.1. Personas ............................................................................................................................................................................ 13 2.2.2. 6-Step Storyboard .................................................................................................................................................. 14 2.2.3. Dot voting ......................................................................................................................................................................... 15 2.2.4. Pain and gain ................................................................................................................................................................ 15 2.2.5. Scenarios ........................................................................................................................................................................... 15 2.3. Persona description .............................................................................................................................................. 16 3. HRADIO USER SCENARIOS .................................................................................................... 26 3.1. Scenario generation ............................................................................................................................................. 26 3.1.1. RBB ........................................................................................................................................................................................... 26 3.1.2. VRT ........................................................................................................................................................................................... 28 3.1.3. Konsole Labs ................................................................................................................................................................. 28 3.1.4. Radioplayer .................................................................................................................................................................... 29 3.1.5. IRT ............................................................................................................................................................................................. 29 3.1.6. LMU .......................................................................................................................................................................................... 29 3.1.7. W3C ........................................................................................................................................................................................ 29 3.2. End user scenarios ................................................................................................................................................. 30 3.2.1. Timeshifting ................................................................................................................................................................... 30 3.2.2. Timeshifting + cross-device .......................................................................................................................... 32 3.2.3. Timeshifting + personalisation ................................................................................................................... 35 3.2.4. Personalisation of content ............................................................................................................................ 40 3.2.5. Personalisation of context .............................................................................................................................. 44 3.2.6. Personalisation + interactivity .................................................................................................................... 50 3.2.7. Interactivity .................................................................................................................................................................... 52 3.2.8. Voice control ................................................................................................................................................................ 58 3.2.9. Audio- and reception quality ...................................................................................................................... 59 Page 5 of 67 D2.1: HRADIO User Scenarios 3.2.10. Visualisation .................................................................................................................................................................. 61 4. CONCLUSION ............................................................................................................................. 66 5. REFERENCES ............................................................................................................................... 67 Page 6 of 67 D2.1: HRADIO User Scenarios LIST OF FIGURES FIGURE 1: VISUALIZATION OF THE 6-STEP STORYBOARD .................................................................. 14 FIGURE 2: EXAMPLE FOR DOT VOTING 1 .................................................................................................... 15 FIGURE 3: EXAMPLE FOR DOT VOTING 2 ................................................................................................... 15 FIGURE 4: PROCESS FOR DEVELOPING THE USER SCENARIOS ........................................................ 15 FIGURE 5: WORKING IN GROUPS ................................................................................................................. 27 FIGURE 6: PRESENTATION OF ONE GROUP RESULT .............................................................................. 27 FIGURE 7: EXAMPLE FOR DOT VOTING 3 ..................................................................................................