A Royal Opening for Our New Cancer Treatment Facility, Pp 2-3
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THE Issue Number 68 Issue Number 69 PSummerSpring 20142014 ulse A royal opening for our new cancer treatment facility, pp 2-3 Plus, how our critical friends are helping improve patient experience, p10 and a piece of history goes on show in Cromer, p12 INFO NORFOLK AND NORWICH UNIVERSITY HOSPITAL Colney Lane, Norwich, Norfolk NR4 7UY Tel: 01603 286286 www.nnuh.nhs.uk Royal opening for new style Restaurant West Atrium, Level 1, open 7am–8pm Serco cafe bars Out-patients West and East Cafe Pure (inside WH Smith, Plaza West) open Mon–Fri 7.30am–6pm, Sat 9am–4pm and Sun 10am–3pm cancer unit The Pod Plaza (East), open Mon–Fri, 7am–1am, weekends 11am–1am The Norfolk and tour around the new hospital, for example, WRVS shop East Atrium: open Mon–Fri 8am–8pm Norwich University £4.5 million unit and decorative artwork and weekends 10am–6pm Hospital welcomed met the architects and relaxed seating in WH Smith Plaza (West) – see Cafe Pure, above His Royal Highness and builders to the waiting area. The Stock Shop (ladies’ fashions) open The Duke of learn about the The Duke also Mon–Fri 9am–5.30pm and Saturdays 12–5pm Gloucester to concept and design spoke to members Cash Machine can be found in the East Atrium, officially open the of the building. The of the Radiotherapy Level 2, WH Smith and the Restaurant Winterton Unit, the building has many Physics team about Lost property 01603 287468 or ext 3468 new radiotherapy small finishing radiotherapy and Patient Advice and Liaison Service (PALS) building situated off touches to make was shown the new For confidential help and advice call 01603 289036 Mulbarton ward, in the unit feel more linear accelerator by / 289045 May. like a hotel than a Fran Hall, Treatment Chapel Open to all. For details of services or to The Duke Superintendent contact the Chaplains, call ext. 3470 was greeted Radiographer by the NNUH (pictured CROMER HOSPITAL Chief Executive above right Mill Road, Cromer NR27 0BQ, Tel: 01263 513571 Anna Dugdale, hand corner). and Chairman She explained OTHER HOSPITAL DEPARTMENTS John Fry, how the new • Cotman Centre, Norwich Research Park: Cellular before being TrueBeam state Pathology, Radiology Academy introduced to of the art linear • Innovation Centre, Norwich Research Park: the Director accelerator Microbiology of Womens, works. The new • Francis Centre, Bowthorpe Industrial Estate, Children and machine is more Norwich NR5 9JA, ext. 4652: Health Records Cancer Services, powerful than • Norwich Community Hospital, Bowthorpe Jo Segasby the existing Road, Norwich NR2 3TU: Breast Screening, and Head of linacs in the Pain Management Radiotherapy Colney Centre • 20 Rouen Road, Norwich, NR1 1QQ, ext. 6954: Jenny Tomes. and will enable HR, IT services, recruitment, payroll, training, He was given a the hospital to finance, data quality, health and wellbeing, out-patient appointments, cancer management, Chief Executive Anna Dugdale with HRH The Duke of Gloucester procurement, clinical effectiveness, commissioning team and information services • Norwich Contraception and Sexual Health Clinic, Grove Road, Norwich NR1 3RH. Tel: 01603 LETTERS 287345 Dear Pulse, THE PULSE I have just spent some time in hospital and Editor, Media and Communications Officer the paramedics and ambulance service were Susie Hawes (ext. 5944) brilliant. I was admitted to Dilham ward on Director of Communications Fiona Devine (ext. 21st February and out on the 24th February. 3200) It was lovely, the food was brilliant, I was Communications and Membership Manager offered plenty of cups of tea and everything Janice Bradfield (ext. 3634) was 100%. Please pass on my thanks. The Pulse is funded entirely from charitable Yours sincerely, donations and not from NHS funds. Norfolk and Tony Fairweather Norwich University Hospitals NHS Foundation Please send your contributions, comments Trust Charitable Fund. Registered charity number and suggestions to communications@nnuh. 1048170. nhs.uk or to Communications, NNUH, Colney Lane, Norwich, NR4 7UY 2 NEWS FROM NNUH – SUMMER 2014 VIEWPOINT I continue to be impressed by the rate of Royal opening for new style development and improvement within our hospitals. There have cancer unit been lots of positive changes over the last few months. In May, His Royal Highness The Duke of Gloucester officially opened our new radiotherapy building, the Winterton Unit. It was a great occasion which celebrated a fantastic new facility for our patients. The unit was a huge investment for the trust and will allow us to make a massive improvement in both what we can do for patients and in the number of people who will benefit. Having this available to people in Norfolk and Suffolk is Fran Hall with HRH The Duke of Gloucester really excellent. Another area of development you can be able to offer new cancer. The building met with patients read about on page 6 is the e-prescribing techniques. was future-proofed who have received system which we, together with the The Winterton Unit with additional space radiotherapy to James Paget University Hospital, will be will expand the world for a second linear learn about their introducing. To have a single list of drugs, class radiotherapy accelerator which treatment. He then and the same IT system for us and the James facilities at NNUH will be installed met other members Paget, makes sense because we have many increasing the at a later date as of staff, fundraisers, staff working across both hospitals. It will radiotherapy capacity demand dictates, donors and help to reduce errors, ensure a better service by a third over the making a total of six governors over lunch, for our patients, and is a great example of next five years. The linear accelerators at before unveiling a the application of technology. first linear accelerator NNUH. commemorative We are also proud that the new VATS has been installed and The Duke, who is plaque and signing lobectomy service is now well established is now being used to president of Cancer the NNUH visitors and benefiting lung cancer patients, who treat patients with Research UK, also book. can opt for less invasive surgery. This new technique has been introduced by one of our surgeons who is training the other surgeons within the department. Diabetes Champion honoured It demonstrates an openness to learning Diabetes Patient Champion, Dave Rea, has been honoured for his hard new methods and improving skills and has work and dedication with a surprise celebration at the Elsie Bertram shown clear benefits for patients. Again Diabetes Centre. Dr Ketan Dhatariya thanked Dave for his hard work there is a theme of applying new techniques and dedication and presented him with a certificate and vouchers as a and technology to establish an excellent sign of the department’s appreciation. service. In Dave’s 10 years as a Diabetes Patient Champion he has: We have been developing the clinical • Been a member of the management team for the Diabetes Patient services in Cromer since its redevelopment, Supporters with many of our staff working there • Been involved in the Diabetes Prevention Research Study at the during part of the week. These new services University of East Anglia have been extremely popular in North • Spoken at seminars for students at the UEA (School of Pharmacy Norfolk and will be added to this summer and School of Health Sciences by a new pain management clinic. • Reviewed literature for the department These developments are exciting and real • Sits on the local Diabetes Network, providing the patient’s voice successes. I hope you enjoy reading about • Sits on the eye screening and facilitator management boards them, and long may they continue! • Frequently manned the Patient Supporter stand to promote diabetes awareness and the Patient Supporters Service. JOHN FRY Dave gives up his time for free and according to the department is “an Chairman, Norfolk and Norwich University absolute star”. Thank you from all of us at the NNUH. Hospitals NHS Foundation Trust NEWS FROM NNUH – SUMMER 2014 3 FUNDRAISING NEWS Our thanks to... Bike Ride 99.9km/48km Thanks to Joan This year we are giving everyone a new reason to get on their bike and Thurgill (bottom fundraise for the hospital charity. The NNUH 99.9 Sportive offers a left) for her £750 choice of two circular routes – 99.9 km/60 miles or 48 km/30 miles – donation to the through the quiet leafy lanes and charming villages of southern Norfolk. Norwich Children’s You can expect a wonderful day out with full back up and feed stations, Fund which will be with fun for all the family at the start and finish in Earlham Park, spent on resources Norwich. for young patients Your participation in this event will help fund important equipment with Epilepsy, such and facilities for cancer patients in the region, as £12 from every entry fee as medication will go direct to the Norfolk & Norwich University Hospitals’ Targeted boxes, books and DVDs. Joan’s grandson Radiotherapy Appeal. And if you decide to raise additional sponsorship, Stephen Herring (bottom right) has you can choose any hospital department or ward to benefit from these been treated at the Jenny Lind Children’s donations, helping neonatal intensive care, cardiology and stroke Hospital since he was diagnosed with patients, or many others. With entry costing just £26, why not ride for Epilepsy aged 7. a reason and help NNUH improve the lives of cancer patients in our region. Thanks also to Register now at www.nnuh-sportive.co.uk students from Sewell Park College Massive thanks to Knitters who donated a portable DVD A post on the NNUH Facebook player and a range page resulted in over 80,000 of DVDs to the people viewing our plea for A&E department people to knit blankets for our for children, after Neonatal Intensive Care Unit.