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NNUH at the Quadram Institute THE Issue Number 81 PSpring 2017 ulse Hear from our Gastroenterology team on their exciting move to the Quadram Institute INFOPAGE HEADER NORFOLK AND NORWICH UNIVERSITY HOSPITAL Letters Colney Lane, Norwich, Norfolk NR4 7UY Tel: 01603 286286 www.nnuh.nhs.uk Dear Mr Davies, Hospital Radio Norwich Request line (to request a I am writing with positive (and song or a bedside visit) call 01603 454585 or from grateful) feedback on my recent your Hospedia bedside unit dial *800 personal experiences at the Norfolk Main Restaurant West Atrium, level 1 open Daily and Norwich Department of from 8am to 1am Urological Surgery. Café Bar Outpatients East. Monday to Friday open I was a consultant physician from 7:30am to 4:30pm at NNUH for 25 years, initially Little Costa Outpatients West Monday to Friday open appointed as a general and chest from 7am to 6pm physician in 1982 before moving I felt that I just had to pass on POD: Plaza East open Monday to Friday from 7am to laterally to lead the Acute Medical my thanks to NNUH following 8pm, Saturday 9am to 6pm Unit in 1995. I provide this personal my visit to your hospital Cafe Pure (inside WH Smith, Plaza West) open Mon– background simply to illustrate that yesterday. Fri 7.30am–6pm, Sat 9am–4pm and Sun 10am–3pm the comments and observations I had three scheduled WRVS shop East Atrium: open Mon–Fri 8am–8pm that follow are tempered by appointments in Radiology, and weekends 10am–6pm considerable personal experience of Orthopaedics and Urology WH Smith Plaza (West) – see Cafe Pure, above health services Outpatients and also The Stock Shop (ladies’ fashions) open Each professional I have met made an unscheduled visit Mon–Fri 9am–5.30pm and Saturdays 12–5pm could not have been more helpful, to Respiratory Medicine Cash Machine can be found in the East Atrium, Level informed, professional or (crucially) Outpatients. In all four 2, WH Smith and the Restaurant kind. I learnt a long time ago that departments I was seen within Lost property 01603 287468 or ext 3468 the ability to balance empathy and a few minutes of my arrival/ Patient Advice and Liaison Service (PALS) professionalism when dealing with appointment time and was For confidential help and advice call 01603 289036 / patients is as pivotal a skill as it is dealt with by friendly and 289045 difficult to achieve - yet this is what efficient staff. Chapel Open to all. For details of services or to I have received (without exception) Thanks again to all your contact the Chaplains call ext. 3470 and it has made a huge difference teams. to us. Best wishes, CROMER HOSPITAL Very best wishes, L. Hipperson Mill Road, Cromer NR27 0BQ, Tel: 01603 646200 Paul Jenkins OTHER HOSPITAL DEPARTMENTS • Cotman Centre, Norwich Research Park: Cellular Pathology, Radiology Academy Social media @NNUH • Innovation Centre, Norwich Research Park: Microbiology • Francis Centre, Bowthorpe Industrial Estate, Norwich NR5 9JA, ext. 4652: Health Records • Norwich Community Hospital, Bowthorpe Road, Nurses, doctors and every other Norwich NR2 3TU: Breast Screening, staff member were fantastic. Pain Management Food was nice and staff not NHS working superbly on • 20 Rouen Road, Norwich, NR1 1QQ, ext. 6954: only were professional but also Dilham Ward @NNUH. made me feel comfortable. Great staff, great care THE PULSE Proud of our NHS. #thankyou Editor, Media and Communications Officer Sophie Black (ext. 5821) Karen Fisher, Facebook @carolbundock, Twitter Director of Communications Fiona Devine (ext. 3200) Thank you so much @NNUH I’ve said it before but I will Communications and Membership A&E staff for caring and gladly say it again. The Manager Janice Bradfield (ext. 3634) efficient relocation of my doctors and nurses @NNUH Media and Communications Officers jaw in the early hours of this are truly wonderful people. Lizzie Gayton (ext. 5943) morning. Hurrah for NHS! #ThankYou #SuperHeroes Lynn Crombie (ext. 5822) The Pulse is funded entirely from charitable @idlevic, Twitter @showesy3 donations and not from NHS funds. Norfolk and Norwich University Hospitals NHS Please send your contributions, comments and Foundation Trust Charitable Fund. Registered suggestions to [email protected] or to charity number 1048170. Communications, NNUH, Colney Lane, Norwich, NR4 7UY 2 NEWS FROM NNUH – SPRING 2017 PAGEVIEWPOINT HEADER Nurses Day 2017 In this edition of the Pulse NNUH will be hosting a service and colleagues will be sharing their you will see a of thanksgiving held at Norwich thoughts on the positive difference range of articles Cathedral on Thursday 11th May to made by nurses. featuring the celebrate the contribution of nurses Emma McKay said: “We hope that dedication and and healthcare staff. the local community will join us to innovation of The evening celebration, which celebrate and reflect on the positive our staff and will take place in the Cathedral impact that nurses and the wider NHS the continued Nave from 7.30pm, will see health makes to lives across Norfolk every generosity of service staff from across the region day. I’m very proud to be a nurse and our community who support us through join together to acknowledge the am constantly reminded in my daily tireless fundraising. positive difference they make to their role that the dedication and expertise New cancer services through the communities. of my colleagues changes lives for the Survivorship Team, funded by Macmillan Members of the public are very better.” Cancer Support (page 8) and the welcome to attend the service, which revolutionary Confocal Microscope will provide an opportunity to give (this page), generously funded by thanks for the hard work of these charitable donations, which allows our valued teams and individuals. dermatologists to provide on-the-spot The service will commence with a diagnosis and reduce the numbers of procession of healthcare staff from biopsies, will both have huge benefits for services across the county. Music will our patients. be provided by the NNUH hospital We take a look at some of the vital choir and the Norwich Salvation Army services provided to patients by the band. Clinical Support Services Division in the National and regional leaders and second part of this fascinating feature representatives in nursing will be (pages 10 and 11) and look forward to present at the event, where NNUH the N&N’s Open Day and Fete on 10th Director of Nursing, Emma McKay Norwich Cathedral, credit: Paul June and Cromer Hospital’s Open Day on Hurst 24th June – I also warmly congratulate Cromer Hospital on treating its millionth patient, a marvellous milestone which State-of-the-art microscope you can read about on page 12. I would also like to highlight the The new Confocal Microscope enables The machine uses low-power laser feature (cover and pages 6, 7 and 8) on dermatologists to view detailed beams that shine through the skin and the NNUH role at the Quadram Institute images of the upper layers of skin reflect off tissues below the surface, which is due to open in Summer 2018. allowing cancer to be diagnosed illuminating the skin cells in question This amazing building is the result of without the need for obtaining a and allowing the doctor to determine great partnership working between the sample of skin under local anaesthetic if the patient has cancer without Institute of Food Research, the UEA, which then has to be sent to the surgical removal of skin samples. Norfolk and Norwich University Hospital laboratory for analysis. The microscope Most of the funding for the £170,000 and the Biotechnology and Biological will be used for research purposes in Confocal Microscope has come from Sciences Research Council (BBSRC). It the first few months before being used a fundraising campaign run by NNUH will enable us to provide services to to detect skin cancer in dermatology with donations from local people our patients in a new state of the art clinics once staff training has been and organisations to the Skin Cancer Endoscopy Unit and be part of the completed. Research Fund which is part of the Institute’s pioneering food and health Dr Jennifer Garioch, NNUH hospital charity. research helping to develop solutions to Consultant Dermatologist, said: “We worldwide challenges in food-related are one of the leading skin cancer disease and human health. centres in the country and every year we screen over 6,000 people of all ages and backgrounds for possible skin cancer. Mark Davies “This new equipment is Chief Executive revolutionary and will have huge Norfolk and Norwich University benefits for patients, providing on- Hospitals NHS Foundation Trust the-spot diagnosis and reducing the numbers of biopsies which are needed.” Dr Jennifer Garioch using the Confocal Microscope NEWS FROM NNUH – SPRING 2017 3 FUNDRAISINGPAGE HEADER NEWS Here are just a few of the many generous NNUH Bike Ride 2017 people who have given and supported different Entries are now open for our individual areas of the hospital annual cycling event which takes sponsorship. charity over the last few place this year on Sunday 16th July. The ride months. The NNUH Tour Sportive is a non offers fully competitive, inclusive cycle sportive signposted Our thanks to... for all abilities offering a choice of routes, well three circular routes (30 miles, 60 stocked feed miles or 100 miles). Each entry will stations, directly support the hospital charity mechanical support and first aid. with up to £9 per rider going directly More information and entries can be to NNUH. The event will also help made here: to promote awareness of organ www.nnuhtoursportive.co.uk donation. Riders have the option of raising additional funds through www.organdonation.nhs.uk/ Julia Fisher and her daughter Emma Manning for supporting Oncology Dinner dance for HANC patients Rod and Eve Bridger put on a fundraising entertainment event held at The New Beach Hotel, Gt Yarmouth on 19th March.
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